1 star may be a bit much. Dave came by in mid March to do a plumbing inspection. An inspection report was required for my homeowners insurance. I allowed a stranger to go through my entire house to inspect my plumbing. While doing so, he was continuously on the phone. When done, he shook my hand, gave me his business card and said ok, I'll contact you later today with the billing info, and the report. Til now, yes, over 2 months later, no report, no bill, no email, no call, no coming by - NOTHING! I never heard from him. I left messages for him in April. In May, his phone voicemail was full and was not accepting messages. He has my ph no., email address, and physical address. Yet, he made no attempt to contact me. No clue why???Unacceptable! Unprofessional! Thanks, Dave! I'll definitely refer you.....NOT!!