Description

We specialize in residential/commercial precision heating and cooling (HVAC). We are an awarding company who prides ourselves on providing exceptional service with a personal touch! Our technicians are NATE certified and trained on all aspects of the trade. We service all brands and efficiencies of HVAC equipment. H + M Serivces provides several hours of continuing education for our technician to keep them up to date on our ever changing industry. We do things the right way - the first time! Things like a Manual J load calculation, Manual D duct design, airflow measurements, brazing with nitrogen flow, vacuum with micron gauges, and many more. Each truck is fully stocked with the appropriate parts and tools. We use the newest technology to help diagnose and repair your system. If it's sealing ductwork or replacing a complete system - we are prepared to perform all repairs in a timely matter! We pride ourselves on offering same day service for heating and air conditioning repairs. We're located in downtown Cumming but serve the surrounding area - including Alpharetta, Milton, Dawsonville, Suwanee, Buford, Johns Creek, Gainesville, and others. When servicing your home we use the utmost care and concern. Clean uniforms, show covers, manners, and respect. We it treat every customer like family! We also provide plumbing services!

HISTORY

Established in 1993.
We've been in business and proudly serving the Cumming area for almost 22 years. The company started as dream. Harry noticed many years ago that there was a lack of competent service companies in the area. He wanted to change that. Harry has grown from one employee to a four employee company that now performs plumbing services along with heating and cooling services. Our office is currently located in downtown Cumming, just minutes from the square.

ABOUT BUSINESS OWNER

H & M Services is run by a father and son team! Harry (the father) runs the plumbing and Brent (the son) runs the heating/cooling.

Harry Ridley is a master plumber w/ 30 years experience. He currently holds a master plumbing license issued by the state of Georgia. Harry has lived in Cumming most of his adult life and has provided exceptional service to the area. He prides himself on great values and ethics.

Brent Ridley is master HVAC technician w/ 15 years experience. He currently holds a non-restricted conditioned air license issued by the state of Georgia. Brent continues to educate himself on new and upcoming field technology. He volunteers an ample amount of time helping homeowners from across the country with HVAC purchases via HVAC-Talk.com. He is focused on doing the best job possible and providing excellent customer service. His ethics have always been in the forefront of any business decisions. He treats like customers like family!

SERVICES

A/C Repair , Heater Installation, A/C Installation, Heater Repair, , ,

Reviews

Claire Ann J.

6/26/2016

On Memorial Day weekend, our home A/C stopped working with really high temp heat out!! Called H&M and Brent came out mid morning on the Sunday before Memorial Day and fixed us up! Very professional and knowledgeable about the issue. Even fixed a problem with our hot water heater while he was here. Great service and prices were very good. Don't hesitate to call them! We will ALWAYS trust H&M!

Sabrina S.

11/06/2014 12:00:00 SA

Great in an emergency!

I came home to find water gushing out of the garage due to our 10-year-old water heater finally having gone bad. Harry, the owner, answered my call himself, walked me through shutting off the tank, and promised me someone would be out in an hour. He gave me quotes over the phone for a couple of options on replacement water heaters. Joe arrived on time and I paid what I was quoted. Harry and Joe were both professional and courteous. Thanks, guys! You saved the day!

Michael D.

10/14/2018

I had a hose-bib shut-off valve that was hard to open and close. This is the valve used to shut-off water in the hose-bib line to protect from freezing. I wanted to get the valve replaced before the winter so I called H&M. I dealt with H&M several yrs back and was expecting a similar experience. Just like yrs back, H&M arrived on-time, they listened to my concerns, and what the kind of repairs I was open to. Knowing that I don't know plumbing, I asked the plumber what would he do. He suggested disassembling / cleaning the valve. I agreed and expressed that I understood the valve may be too far gone to save. H&M cleaned, reinstalled, and tested the valve; and it worked perfectly. I continue to be very pleased with the outcome. H&M is two-for-two in my book. Next time I need plumbing service, I'll be calling H&M first.

Aline A.

10/12/2016 12:00:00 SA

Four weeks after moving into our new home, we noticed a reduction in our hot water pressure. We looked on Yelp for a local plumber and saw H&M had excellent reviews. Harry came out the day we called. He quickly solved the problem, explaining everything as he worked. We were impressed with his knowledge and professionalism.
We're also very pleased with his rates.
Harry's son, Brent, works in HVAC. We've had him service our home and prevent a future problem. We're also very impressed with his honesty, great service, knowledge and rates.
If we ever have another problem, we'll definitely be calling H&M.
Thank you, H&M, for your excellent quality service!

Marilyn M.

11/30/2015

I recently inherited my mothers house. I'm not familiar with the septic system and one of the toilets was clogged. I called H&M the day after Thanksgiving and received a prompt return call from the owner himself! Harry (the H in H&M) came out to inspect the problem and try to figure out what was wrong. I have never had such a great experience with a plumber! Harry was patient and he explained exactly how septic systems work and he also fixed my toilet that was clogged. He was very straightforward and did not try to talk me into any services or items that I did not need. He took his time inspecting any potential plumbing issues around my house and even looked at the gas line for my grill for me! If I ever have the need for a plumber in the future I will definitely call H&M!!

A R.

2/25/2014

Don't know if this is common with all plumbers, but I called at 8 am on a Saturday, and had my call returned on a Monday. Just wish the answering machine would let you know that they don't work weekends.

Don T.

6/22/2020

My outside A/C unit began humming last evening.
I called H&M at 11:45 last night and left a
Voicemail message.
I received a call at 7:38 this morning from Brent.
He advised they could have Shane out here by 9:00 am to check it out.
Shane arrived punctual around 9:00 am
By 9:30 we were back in business!
The capacitor had failed on the unit and was actually still under warranty. I was only charged a service call!
We bought the house in January and this is the first time I needed a HVAC serviceman.
I would recommend this company for future needs!
Don

Lola T.

01/10/2014 12:00:00 SA

I used H&M Services to fix a burst pipe in my garage during the Polar Vortex that hit the south. Joe was my technician. He found the problem and quickly fixed it. He wrapped extra pipe insulation (that I had on hand) around the fixed area to provide some additional insulation. He also took the time to locate the whole house water shut-off and the shut-offs to the two outside spigots (since I had just moved into the house and did not know where they were), and gave me a lesson on proper water turn-off procedures in order to help prevent this problem in the future. Prompt service, a very helpful and personable plumber technician, and a very reasonable price! Highly recommend!

Frank R.

3/21/2023

H&M replaced my sump and up-flush piping. They were responsive, helpful and got the job completed quickly. Work was impeccable and reasonably priced. Highly recommend them.

Kathleen G.

12/16/2016

Woke up and it was freezing in the house. I left a message at H and M that I had no heat , and of course, it was the coldest morning of the year. They called back within an hour and said he had two other calls but should get there around 11am. About 1045, I received a call from Brent at H and M saying he is on his way and should be there in about 30 minutes. He came in, figured out what was wrong, had to go pick up the part, and everything was working again by 2pm. It seemed like a reasonable amount of money to pay for the part and the services. ($345) Couldn't be more happy with Brent, H ad M, their response time, and their prices.

Gerry C.

07/06/2022 12:00:00 SA

H & M is an excellent plumber & AC company. They did an excellent job when we redid our bathroom. On time & did great work at a great price. Plan to use them again.

Monica M.

04/07/2016 12:00:00 SA

Harry is an honest business man. Although he may be a bit more expensive than other places, I know the work will be done correctly without any worries. This is worth the extra cost. He will not upsell one on items they do not need. I highly recommend H&M Services.

Zach C.

10/02/2017 12:00:00 SA

Great guys that do great work. They said they would arrive at 10 and arrived at 10 sharp. They were very professional and were able to quickly analyze and fix the problem. Would highly recommend.

Laura H.

1/13/2020

Great service. Responsive. Reputable company. They have earned my loyalty. Brent is the best. I won't use anyone else.

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H & M Services Inc