Paul D.
05/11/2017 12:00:00 SA
On 4/13/17 I hired Dacosta's Plumbing to replace a hot water heater for me. They were contracted to remove the old heater and install a new one that I had purchased and had ready for install still in the original box. They arrived at 1 p.m. and gave me an estimate of 1-2 hours to complete the job. They left the job site several times to get parts and assistance. They completed the job at around 6:15 p.m. They were not very professional but did get the heater installed (with dint's and dings but still fully operational). Even though it had taken a lot longer and the unit was beat up a little, I still believed that I had got about what I had paid for considering they charged about $100 less than most for the installation. A couple of weeks after they left I noticed that there was a dint and break in the gutter drain around the garage, high up, about where their utility truck would have hit it. Since the marks are fresh and no other vehicle of that type had been in my driveway in the last few years I believed Dacasta's had caused the damage. I then contacted Mr. Dacasta and explained the above. He took my contact information and said he would come out and see the damage. After a week with no visit or call, I went to his shop but was told he was not there but to again leave my info and he would contact me. The short version of the story is that now, about 3 1/2 weeks after the installation, I still have a broken gutter system (about $150 damage) and no contact with the owner other than promises. So in conclusion, i would say to use these people if you are willing to monitor them closely while they do the work, and expect some deficiency in the workmanship, and possible damage to property.