I am extremely weary and downright fearful of hiring plumbers. It is sad that because of the dishonest practices of some, all pay. But behold Teles Plumbing!! After a lot of prayer, I put everything to God, and a lot of researching, and Yelp reviews, we found Mr. Arsenio Teles. Mr. Teles returned my call at 10am, after I left a voice mail at 8:47am. I explained, upstairs bathroom was leaking into our dining room, had been previously told it was the toilet, wax seal changed, but since then the leaking had not stopped & the bathroom had not been used for months. He advised he would arrive around noon and then called back, 10:53am and stated will arrive in 20mins.
He was courteous, focused, explained possible scenarios of what could be causing the issues but went further and found the exact problem. And guys, this is the kicker, he said, it's an easy fix, if you want to fix it yourself or some else do it because I will charge $. Come on, when have you heard a plumber say that!! We told him to please fix it, he did and noticed something in our toilet and he fixed that. We had some questions about whole house water softener and he answered them and offered reading material.
Overall, wonderful experience, already recommended him to two more people. God bless Teles Plumbing, and although, I pray not to have another emergency, he is our new plumber for life.