Description
We are a full service plumbing company servicing Manatee and Sarasota Counties since 1980. We are current members of the Chamber of Commerce, BBB, and have been recognized by the Bradenton Herald People's Choice Awards two years running. Richards Plumbing Repair is a no gimmicks company focused on quality workmanship, customer care, and fair pricing.
HISTORY
Established in 1980.
Richards Plumbing Repair was started by my father, Richard Krause Sr., in 1980. As a young boy I worked with him for as long as I can remember. To this day, we remain a small family oriented business that focuses on quality, not gimmicks. Just like dad would want it!
ABOUT BUSINESS OWNER
Born and raised in Bradenton Florida and a plumber till the end!
SERVICES
Bathtub installation, Drain installation, Faucet installation, Garbage disposal repair, Gas line repair, Hot water recirculation pump repair, Plumbing installation or replacement, Sewer installation, Shower installation, Sink installation, Toilet installation, Water heater installation, Water pipe installation, Water purification system cleaning and…, Water purification system repair, Bathtub repair, Drain repair, Faucet repair, Gas line installation, Hot water recirculation pump installat…, Plumbing inspection, Plumbing repair, Sewer repair, Shower repair, Sink repair, Toilet repair, Water heater repair, Water pipe repair, Water purification system installation, Salt delivery, , ,
Reviews
Tom R.
04/10/2023 12:00:00 SA
Needed a outdoor faucet replaced. It was dripping. They showed up on time. He installed a new faucet, a $12.00 part. Was there less than 15 minutes. It was nearly $250.00. Not a good value.
Chris T.
05/09/2022 12:00:00 SA
I chose Richard to replace a broken water heater because they had good online reviews and a good reputation among longtime local residents. Beth in the office and Jeff who did the install we're both great to deal with. Their prices are competitive and the quality to me seemed top-notch. I will call them again for future projects and strongly recommend them.
Jamie G.
12/03/2020 12:00:00 SA
Paul and Erickson came out very quickly, they were excellent solved the leaking in my shower. i thought it was going to take days, and was stressed. BUT it took an hour with lots of laughs and informative conversations about was wrong and how it has been fixed. I appreciate the fact that they cleaned up after themselves and were very pleasant to work with!
William A.
01/06/2021 12:00:00 SA
Very fair and dependable. We just moved in to a new place, and the first day we found there was no hot water in the kitchen and not enough pressure to rinse the plates for the dishwasher. Then we noticed the things under the sink were wet and when I went to tighten the connections, they just came apart. The parts under the sink were pieced together with mismatched joints. The first plumber we called, recommended by a friend, no-showed twice after we took time off to be home. Then we called Richards because of the awards and reviews. They came at the appointed time, and were very fair. I know nothing about plumbing and had no idea what was wrong. They could have said anything and sold anything. We wanted to be able to use the Kitchen sink! It turned out to be a very simple repair (for pros) and the fee was very reasonable, considering the time they had to spend between the travel and time to construct the new pipes under the sink. It feels good to have someone to call that I can trust the next time I have a problem.
Phil F.
10/09/2018 12:00:00 SA
Excellent work, responsive and very reasonably priced. Paul knows his stuff and gets right to it. Richard's has our business from now on!
John O.
03/08/2023 12:00:00 SA
I set up an appointment to have a disposal installed. I made it clear that it would be a new install and not a replacement. They quoted me $480, which I thought was a little high but since it included the unit and some rearranging of plumbing I agreed. They guy showed up and told me that the $480 was what they charge for a replacement only! To do my job would cost a few hundred more. Rip off. Bait-n-switch. Don't fall for it.
I had Ross come out the other day to fix damage caused by a broken water pipe. He was great. He knew what he was doing and cared about doing it right!! He was very professional and friendly. This is my go to company for all my plumbing needs!!!
I was so pleased with the technician, timeliness, and friendliness of this company. They did the repair for me for about $700. less than Bill the plumber quoted me. Mike was the plumbing technician and he did an awesome job.
Thank you Mike your knowledge,honesty and expertise is appreciated!
Gerri W.
02/07/2017 12:00:00 SA
I was in the market for a hot water tank because mine was not producing hot water. Richards Plumbing was recommended to me by a friend that had used them after having researching several other plumbers. She chose Richards Plumbing because they were prompt, honest, knowledgeable ,and fair prices. I definitely found that to be true as well. Ben assisted me with my purchase. I chose a tankless hot water heater. Delivery was as promised, plumber had it almost completely installed when I changed my mind & wanted. a regular hot water tank. They didn't have the one I wanted in stock but would have one in a few days...soooooo the plumber reinstalled my old hot water tank. IMAGINE that !!! No complaints....wanted me to be happy.. I went in and tested my water feeling depressed that I would not have hot water for a few days...BUT guess what!! I had hot water. Don't really know why but perhaps the fact that the tank was completely drained may be the reason. So therefore I didn't really need a new tank now. Richards Plumbers will certainly receive a phone call when in fact I need one.Not only were they all that I described above but they went aboue & beyond being patient, courteous, and only charged me for a service call.
This company was great! Fast service, great pricing, great technician! Thank you Paul!!!
Richard K.
11/08/2019 12:00:00 SA
I call Richard's Plumbing because of the reviews I read, and was not disappointed. I had a very old toilet that was leaking and decided to replace it. The technician Paul3rd was very helpful and easy to talk to. He worked with me and offered good advice which helped me make my selection. He was in and out in a little over an hour, at a great price, which was lower than the estimate! Their services for plumbing and electrical is quite extensive, and I will call them again for any plumbing or
Electrical needs.
Shelley H.
12/03/2018 12:00:00 SA
I went to Yelp to find a good plumber for the Bradenton/Palmetto area. I found and called Richards Plumbing. The office staff was wonderful. They were at my home within an hour or two... sooner than promised. David was my service tech. He repaired the problem. He was very professional, clean and gave excellent service. Problem Resolved! I would definitely use them and recommend them for your plumbing needs. I will also consider using them for Electric now since I now know they do that.
We appreciated Richard's Plumbing's honesty. The other company wanted to jack hammer our floor to replace a so called leaky pipe which would have cost thousands of dollars. This was a down right lie. Richard's fixed the problem for a hundred dollars in under 30 minutes.
Carolyn V.
10/07/2019 12:00:00 SA
We found a leak around the toilet on a Friday morning. We tried a neighbor's recommendation, but they wouldn't come until Monday, which is a problem when there is an active leak. I checked out Yelp and read the reviews for Richard's, and decided they were the ones to call. Good decision! Paul came right out and repaired the leak and explained to me what he was doing. It was a smaller problem than I had anticipated, so his integrity was appreciated, along with his expertise! We highly recommend them!
I had a great experience with Paul from Richard's Plumming today. I had leaky shower Faucet in bathroom which I thought was going to be a nightmare, because main body of valves needed to be replaced behind tile and drywall. Paul was on time, scheduled for repair and did complete repair within an hour and a half. I was very pleased with the way I was treated and the job he did.
I will continue using Richards Plumbing with any plumbing issues I have in the future.
Rick Stephens
Nina K.
12/05/2021 12:00:00 SA
We installed a water heater, but the water heater was defective so we had to call reem customer service. It was leaking water. They recommend we call someone local and they will reimburse the fees. (Still waiting on that ) So we end up calling 4 others before calling them. They were super nice , very helpful. Honest and explain everything and gave us a choice to help us out. Transparent. We would definitely recommend this company . We had Paul but I'm pretty sure everyone there is nice. The came out the same day too. We were grateful .
Mike M.
09/05/2019 12:00:00 SA
Richard's Plumbing was awesome. I called and was able to get someone out very quickly and the service tech was Paul. He was super friendly and professional and really knew his stuff about plumbing. Could not have had a better experience! Well, unless it was free, but the price was great, so I'm very happy.
M N.
07/06/2018 12:00:00 SA
As a weekend DIY warrior we had a small snafu while retiling our shower. The new tile was quite thick and our bathtub faucet was leaking. We called Richards this morning and they were out the same day. Jeff was pleasant and patient. He got us and running with mininimal trouble. The service was reasonably priced.
Thank you Crystal for answering my questions when I called to schedule and to Richards Plumbing. I know plumbers are a sticky subject with most but I wouldn't hesitate to use them again and I highly recommend them.
Excellent response time, ease making appointment, and technician very professional and solved big problem quickly.
Fantastic customer service. Sam was able to get me an appointment next morning and Jose did a fantastic job fixing my toilet. Will definitely use Richard's again for my plumbing repair needs.
Chris Woehle W.
08/01/2022 12:00:00 SA
Today Stan came in and put in new can lights on my kitchen, got my feedback on location of the lights and the did a very nice job. He cleaned up after and I would definitely use Richards's again!
i set to have work done with Richards Plumbing three week ago and still do not a the work done and when i call they keep given me the run around they forgot to pull the permits and the work is not done when i call today the person that answered the phone hung-up on me and said that someone would call me back but never got my number evetime i talk to someone i just sorry we made a mistake but it is there job to know when to pull permits not me
This company did plumbing and electric and various jobs around Sarasota. Sent me a 42 page bill with no explanations and refused to finish the job unless they were first paid. Had to hire another electrical company to finish one of the jobs but after spending thousands with them they realized it was so bad it would never be able to pass final inspection. Richards then made false accusations to the state saying that we did the electrical ourselves and is currently trying to sue for payment of this disgusting work that ruined my reputation with my customers. I have signed affidavits from contractor witnesses, testimony, and many many Photos of this disgusting work. Run away from these people.
Cheryl C.
11/02/2021 12:00:00 SA
Richards Plumbing has been the plumber of choice for me since 2015. No longer. 7/31/21 my toilet backed up into the shower. It was Saturday, so charge was $464. Recommended a video inspection because roots were suspected in the pipe. 8/3/21 Video inspection done. $383. Said they'd get me an estimate because yes, there were roots. 9/7/21 called and requested estimate. Told both guys on vacation. 9/14/21 Backup in shower again. Charge: $218.90 to clear. I told the technician I hoped he'd had a good vacation. He said, 'I haven't been on vacation. 9/20/21 Called and asked when I would get an estimate. Said I'd hear that day I've never heard back. I hired another plumbing company to do the work.
And in searching for that vendor two plumbing companies did a video inspection for FREE. And I was told they never charge a customer for work caused by their not having completed the job yet.
I wrote the President of Richard's Plumbing about a month ago. Haven't heard back.
Excellent work; decent prices; prompt response; very pleasant people. What more could you want in a plumber?
Debra M.
04/05/2017 12:00:00 SA
Mike arrived on time. He was very professional. He knew exactly what to do. He did an excellent job. I would recommend Richard Plumbing and MIKE!
GREAT JOB MIKE
2667 Mall Dr, Sarasota, FL 34231
Called Richards Plumbing on Monday, Paul came on Tuesday on time or little early. He was fabulous! He replaced the laundry spigots and fixed a toilet problem someone else had messed up. What a relief having a professional do the work!
Kevin McGinnis
Another five-star job from Richard's! Shawn was absolutely great. On time, respectful of property, enjoyable to work with, knowledgeable, efficient. A real pro. Couldn't be happier. Can't say enough. I truly feel like I got a value choosing Richard's for this job.
I've used Richard's in the past and have been more than satisfied each time. Brad Crossan is an outstanding election...detail oriented, very timely and reasonably priced. I would never consider using anyone else!
I set up the appointment on yelp actually, they called me back promptly and the next day and are very nice. They sent someone who was obviously experienced, knew what he was doing, and was professional. Job was done in a timely manner and I am impressed with their results even though it was a small job. I will be using them in the future
Unfortunately, we had a problem with our bar sink leaking, and the water was coming out underneath the ice machine next to the sink. We had always used Richards Plumbing, I called them, and they happened to have six of their plumbers out for a few days, and there wasn't anyone they could send. I called another well-known plumbing company, and they sent someone out. The young man was very nice but not very experienced, and immediately I noticed when he started working and sawing in the wall behind the cabinet, he didn't turn the water off outside the house. Water was coming out of the pipes and flooded almost half of my room. After eight hours of work, we didn't have a bar sink and a ice maker working, left dirty under the sink and floor. They said there was a clog in the pipes and could not unclog it. They would send out the person that does the camera, trying to locate where it was. He came for about three hours, and it still was not fixed. In the meantime, I had called Richards Plumbing and made an appointment the same day. Slavia, the Plummer, started to work on it and unplugged the drain, and
did what needed to be done
and solved the problem. He was there for four hours, and the bar sink and icemaker were working perfectly. He left everything clean and in order. He became our Man of the Day!
Thank you, Slava!
The only place to call if you have a plumbing repair need! From the time Sam answered the frantic call that the water heater exploded to Paul getting onsite and getting it all replaced they did a great job. Thank you
Davida H.
12/02/2020 12:00:00 SA
Paul C and Ericson got the job done quick and with a smile (under their masks) - highly recommend
Kayla C.
02/06/2019 12:00:00 SA
We have used Richards Plumbing twice now and both times Paul has come to fix our problems. He is very knowledgeable, friendly and does excellent work! Will use again!
Charlie was AWESOME during the time he was here at my Condo in River Strand. We became Great Friends, despite WYNDI, my 15 year Mini Dachshund BARKY so loud during the time Charlie was here! Such a SUPERSTAR, Charlie needed to Drive back to His HQ to get the necessary Part for my STROBE Light, that had blown out in my Kitchen! I have 4 that look the same. With 1 Blown Out, very little light left in my Kitchen! As an additional Favor, my Microwave Lights, had burnt out, so Charlie got 1 out, and stopped at my local Home Depot, and bought 2 of the same! So Charlie completed not just ONE Job for Me, but 2 Today! Such a Wonderful Professional, High Class Team Member, You Have In Charlie! Working With You On
The Electrician Side! I Am So PROUD OF Charlie and Richard's Plumbing and Electric, Inc. It is wonderful dealing with a Company that hires Experienced Employees to do such Technical Jobs as Plumbing & Electricians! Both require Highly Skilled Employees! Many Thanks for sending My Friend Charlie to me Today!
Anne Escott Lachowicz
Deborah F.
03/03/2022 12:00:00 SA
Slava is my mom's new hero. This young man stayed at the job till he got it done. We are very grateful to him. We will always call these plumbers from here on out. THANK YOU SLAVA!
If I could have, I would have given them zero stars. They were out to our property multiple times to diagnose and repair a water leak. After several attempts, they were unable to resolve the issue and yet charged for all their trips and the unresolved issue. When I contacted the office, their manager Josh was extremely rude, unprofessional and wouldn't even have a conversation about the issue.
Sarah W.
11/08/2018 12:00:00 SA
Do NOT use this company. They promised to show up between 2p-4p. I had a friend arrive at my home early just in case to meet them as I was working but came home at 2p. I called at 3:30p to follow up on their arrival and they said within an hour. Then I received a call that they would not be out at all. A project is going longer than expected. And they have to reschedule 8 other customers as well. WHAT? You don't call me early to tell me this when you have my number. Now they want to re-schedule and I have to take more time off work without pay and hope they will be there? They don't work Saturdays. You should if you have done this to 8 customers. Forget it, no. Ridiculous.
Needed service this past Saturday. Called Richard's after searching online for someone open or on-call otherwise I was stuck until Tuesday because of the holiday. Talked to Gary who said he could stop by. He showed up a short time later and had my problem resolved right away. It couldn't have gone better. Gary was prompt, friendly, courteous and professional all the way. The price was reasonable for a weekend service and I definitely recommend this company to anyone in need of their services.
Needed a leaky faucet replaced. They were very professional when I called. Also, made an effort to fit me in right away. Mitchell answered the service call. Mitchell was very efficient and finished the job in a timely manner. Very happy with the company. Absolutely would recommend.
Today is the second time that I needed to use Richards Plumbing. Jose showed up bright and early and did a excellent job. He was meticulous about his work and cleaned up after he was done! Great job Jose and Richar's Plumbing!!!!
I'm so glad I found this company to repair a 40 year old shower in a half bath. Made an appointment and they were right on time, knew exactly what to do and did an exceptional job. I highly recommend them.
Carolyn R.
11/12/2022 12:00:00 SA
I had a backflow problem and called Richards plumbing to help. They explained over the phone will cost me $99 for them to come out and if I didn't want them to do the job that day. What they didn't explain is that was just to drive to my house in Palmetto. He then took 5 minutes to look and said he couldn't fix the problem I need a septic tank guy to fix. Handed me a bill for $158 for 5 minutes of his time! i expected that $99 would be to diagnose the problem to. I wanted to inform others, you can't make accurate choices with the wrong information.
This company doesn't let you down. They are very fair in their pricing and on time with their appointments. They send the best technicians to your home... very personable, knowledgeable and respectful. Especially PAUL!!! You won't be disappointed in selecting this company!!! I'd give them 10 stars if I could!!!!!!
The individuals I interacted with were very polite, no problems on that end.
My problem is that the estimate I received to replace 25 of PVC (main water line) from my house to the meter was for $750.00 ( i thought this was high but i understood that the line was close to roots) however, the final bill was for $980.00 (31% higher then the estimate).
Having owned businesses I understand that estimates a educated guesses as to the cost but I never had an educated guess that ws 31% off.
Domenica C.
05/07/2018 12:00:00 SA
I am caregiver for a client in the Peridia Golfing community. When I arrived on Fri May4 he said there was water on the floor around his toilet. After much debate about who to call we chose Richards Plumbing because all the reviews were excellent. They certainly were the best choice. It was late in the afternoon but Greg was here within the hour and he was polite and courteous to my client. We are going to remember Richard's Plumbing for future plumbing issues! Thank you so much for your awesome service and assistance.
3rd time I've used Richards. First time the guy put in a disposer and replaced some pipes. He was solid. He did the job and was adequate.
The last two times I had Greg and Slava and they both were excellent.
taking care of faucets and plumbing
I'd ask for these two. Slava did really excellent work in both bathrooms. Same with Greg in iny kitchen which was a diffcukt job. Very efficient. Both are nice guys too.
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