Oviedo Plumbing

I had a plumbing emergency and called this company and got an appointment later in the day (between 3-6pm). I called later that day to confirm they were coming out, as we really needed help, and was assured they were coming out.  As time past I called again to see where they were and got their answering machine stating they were no longer around.  I spent all day waiting for them and they never showed and never returned my calls, even the next day after I left a very detailed message for them.  I will never call them again, very unprofessional

My Wife called this company and initially got a great response, the plumbers (in inverted commas) attended site and proceeded to ask about the water filter on the tap.  They actually tried to sell us a piece of equipment that would not have resolved our issue.  As they did nothing whilst here, they asked for $65 for the callout fee and then kindly offered a warranty for 30 days should the same issue occur.  Well it did, My wife called Brian from Brians' Plumbing on a number of occasions, he requested I call him and he will talk me through it.  I called and got nothing, then text, I got a text back stating he was hunting and the phone reception was horrible. He said that I should call his sidekick Ryan, yes I was to do the calls not him nor the company that had offered the warranty.  Should companies wish to keep a decent reputation I would suggest living up to the promises made not ignoring a family with a very young child in need of running water.  Oh FYI, the issue was fixed by my wife and a neighbour, shows what level of plumbers we were dealing with!!!

I normally don't write reviews and if I do then majority of time are good rewievs. This one took everything out of me. I called and asked if they do estimates for plumbing. The ladys ( never gave me her name) responds was that they are very busy for the next few weeks ( understandable) and they are short handed because nobody wants a job. My respond was ( in a funny way) wow really? And she said yeah in a really nasty tone. Before I could say anything , for example, that I can wait and call back for an appointment because I was not really in a hurry , she hung up the phone. When I tried to call back the phone was ringing forever and went to voicemail. I will not recommend this company to any of my friends