We had used Eustis Quality Plumbing a few times 2 or 3 years ago, but haven't needed more work until recently when a drip developed in our bathroom sink, slowly getting worse. We called and since it wasn't an emergency, set up an appointment for a couple days later. Tom arrived when he said he would. He is friendly and easy to talk to. This is a 60-year old house, and when I had started to take the handles apart, I didn't like what I saw, and Tom assured me it was just as well I hadn't tried to fix it myself.
Tom does top quality work and stands behind it. He has saved us a little money where he could, such as suggesting once that I dig a small trench to expose a drain pipe. Why pay more for it at a service hourly rate? And when our kitchen faucet needed to be replaced, he happened to have one from another job so we didn't have to buy a new one.
I always prefer calling small business owners for service rather than large companies or chains, especially when they offer better service than some of the cowboys out there, who may or may not show up. Tom delivers that better service and you get the guy, so he knows the history of your repairs.
