i hired this plumber to complete various plumbing work in my home. first finish a job by putting together and installing all the shower pieces a prior contractor took out of the box and left lying in the bathroom. this plumber could not do this. he said that i had to buy a new set (costing about $800) i ended up looking on line for the missing parts, calling kohler and getting them shipped to me for free. another plumber was able to put all the pieces together. in addition, the control of the shower was improperly installed and stuck out about an inch. bill jackson recommended that i look for a piece to place around the control. another plumber took one look at the back of the shower which was merely screwed on. he unscrewed the back, moved the fixture back in about 30 minutes. bill jackson also charged me $500 for installing the water pipes to my bbq. i am now getting ready to start using the grill and to my amazement, no plumbing was ever done! plumber jackson told me that all that was left was to hook up the sink to the pipes. i would never recommend this plumber to anyone.