Apollo Plumbing

Too bad I can't leave 0 stars this morning. I am the Manager of a 55+ Mobile Home Park in Largo Fl. I called Apollo Plumbing this morning to see if someone could come out an give me an Estimate for some work that needs to be done. Now I realize this is amid Covid-19, however I did not ask for any work to be done and I also stated it was outside. My intention is for an Estimate only. A gentleman answered the phone. I explained that I needed some one to come out and give me an estimate for an approximate 80 feet of bellied line that needs to be replaced with two plumbing curves or elbows. This man proceeds to state that they may be closing this week and he is afraid to go into anyone's house. Asks if it's an emergency, I said, no. Then asks if it's water or sewage line and as soon as I said, sewage line he said no I don't think the owner would want this job, sorry not interested. Mind you I still haven't asked them to complete any work! I have only asked for an estimate - outside in the open air. I also find it interesting that he made the choice for the owner! Will this gentleman feel the same once he is no longer getting a paycheck due to a possible future Shelter In Place. Well, when this passes & so many people are in need of work I can tell you that Apollo Plumbing will not be getting any work from this park. It's a pretty big job & probably about 3-4 days worth of work. He may not need the money, but other employees might need that money to pay their bills after being laid-off due to the Coronavirus. Something to think about....

I cannot begin to explain the lack of professionalism, integrity, and  knowledge of the professionals, or lack there of at Apollo Plumbing. I will need to spend thousands of dollars to repair the work they did, and after calling them to see if they would help with fixing the repairs, they said it was outside the warranty. It's unfortunate because it was never done correctly in the first place... Do yourself a favor and do it yourself because Helen Keller could do a better job than these jokers.

This entire situation is beyond frustrating. There was no name calling other than a derogatory four letter word when your employee cut me off multiple times as I tried to explain to him that I dug up and exposed the new drain line and then placed a level on it, only to find out that the plumbing was pitched the complete opposite way.
I understand mistakes happen,  but the most irritating part of the this whole situation is the lack of accountability and professionalism. An issue of this magnitude did not warrant a text message from one of the owner's employees stating that the owner would not be contacting me.
Lastly, the fiasco that I dealt with when this job was initially completed consisted of five days to complete the project (when it only warranted 2-3, at most), and the owner blaming me for the job being under bid, which offset all of the issues and incompetence of this employees.
Apollo was given the opportunity to rectify the situation, but chose not to.

Called these clowns on a Sunday. Knowing that I was going to get nailed with a weekend fee was one thing but to screw me for $250 for 6 inches of flex pipe with a 10 minute fix is something else. Even worse was the two monkeys in the truck called me 6 times to find my house. WILL NEVER CALL THESE THIEF'S AGAIN.