When i found water on my floor in the garage I called a number of friends who told me i needed a leak detector before i called a plumber. A number of plumbers also told me that it would be prudent to hire someone to find the leak. So, I asked who would be good for this task and friends and plumbers all named Above and Beyond Leak Detection as one of the best around. named Above and Beyond Leak Detection as one of the best around. lso told me that it would be prudent to hire someone to find the leak. So, I asked who would be good for this task and friends and plumbers all named Above and Beyond Leak Detection as one of the best around.
So I hired Trent Sherman to find this leak and that is exactly what he did. With precision and polite professionalism he crawled under the bushes, used compressed air and the coolest infrared tool to find the exact area behind a water heater where he marked the spot with blue tape that showed the plumbers exactly where this leak was. It was amazing that he found a pinhole leak within an inch or two inside a block wall with his tools and his knowledge of the nature of leaks.
But Trent didn't stop there. When I saw more water near my washing machine the next day after the leak was fixed , Trent came all the way across town to help me again on his own time. That time he just tightened a hose onto the faucet and that stopped the leak but he went farther and found another leak in my shower that he identified as a bad cartridge in the on/ off valve. I changed that but I still was seeing my water meter spinning, showing that water was coming from somewhere else in the house.
These other leaks were not there when Trent identified the first leak... they apparently opened up when the system was pressurized with water again.
So Trent, again on his own time , came out to find that leak and after using many scientific detection devices discovered the notorious leak in the main water pipe going into my house from outside.
If it had not been for Trent's knowledge of what to look for I still would not have known where that last leak was located. He even helped me by installing a valve that helps me fill buckets of water up for my toilets and washing dishes and bathing without going to the main water meter in the front yard, until i can have a plumber come out to fix the problem.
One great quality that i really liked about Trent's approach to leak detection is that he was not just doing a job but was so into helping me as a customer that he not only went above and beyond what he was there for but he earned my trust so much that when i asked him if i should have my house repiped or just fix the leak and save some money, he gave me his honest assessment and recommended that i do the repipe ( of which he does not profit in at all, by the way).
I hope i never have to deal with leaks again in my house after i have it repiped but if i ever had any problems with water intrusion or needing detection, i wouldn't even miss a heartbeat before i called Trent Sherman at Above and Beyond Leak Detection.
Now I know why he calls his company by that name!! You won't find anyone as friendly, respectful and willing to serve ( and bend over backwards for his customers) than my friend Trent Sherman.
