I first found Van on Yelp when I decided to change plumbers. I have called him on at least 4 occasions for 4 different plumbing jobs. Every time he has texted or called me back in a timely manner. He is polite, professional, honest and usually is able to show up pretty quickly. So far I have not had anything urgent happen. He has saved me money when I told him what I wanted to do or purchase. He has also explained why I should or should not do or purchase something. He always gives me the best recommendation.
There were two times when he could have just taken my money to do something I thought needed to be done, but he didn't. Instead, he told me on one occasion, that I didn't need what I thought I did and on another occasion, he made an adjustment to something and said I didn't need to purchase a new 'whatever.' I wouldn't use anyone else. Plus, he is such a nice guy!