Ellen N.
03/08/2019 12:00:00 SA
Star Plumbing comes out promptly, but they are very overpriced. When my water heater leaked, they came out, took a brief look, said I needed a new unit, and gave me a quote. I checked with three other plumbers in the area, all of whom had good reviews. For the same unit (Bradford White 50-gallon water heater with 6-year warranty), Star Plumbing's quote was 30% more than the others, which worked out to be an additional $350. When the owner found out that we had chosen another plumber, he sent an invoice for a $250 service call. Star's plumber had spent no more than 30 minutes in my house and didn't attempt to fix the unit. We will go elsewhere in the future. We used S. Dunsmore Plumbing & Son instead; we were very happy with their work and prices.