Hollin Hall Plumbing

Very helpful and didn't try to up-sell. Only docking a star because I found scheduling a little hard.

A neighbor of mine uses Hollin Hall and recommended them to me.  They have been wonderful!  I have used them several times now and have been very happy.  Very professional, knowledgeable, and friendly.  It doesn't surprise me that they have glowing reviews on Yelp.  I'm so glad my neighbor told me about them!  I would recommend them to anyone!

I received a very quick response to my call and they were able to schedule me next-day and arrived on time.  I had a leaking pipe that had frozen in the exterior wall in my bathroom that was near impossible to get to.   The insulation was soaked and with one small touch, the pipe was shooting water 7 feet and into my neighbors yard.  THANK GOD we caught it before the pipe fully broke!  In less than 90 minutes the repair was complete.  
Be aware that you may have to call a handyman afterward to deal with holes in the drywall... and I will have to reinsulate that whole panel, but neither of those things is their job.  
It was not inexpensive, but professionals deserve fair pay!  He also stuck around a few minutes to answer several questions I had all over my house and fixed a leaky shower before he left.  MUCH appreciated.

Bruce helped me with a gas line for my grill.  Bruce was very prompt and always on time.  Kelly in his office did a great job coordinating things and providing quotes and information.  Bruce was very honest and gave me a great price, far below that of the other area guys I called.  

Bruce also noticed I have an instant hot water heater and gave me tips for annual maintenance I can perform myself without having to pay a plumber.  

Definitely recommend Hollin Hall and Bruce.  Honest, timely, good work, and at a great price.

Another five star rating for this excellent outfit.  I thought I needed some old valves replaced in my '50s vintage home and was dissuaded from doing so by this plumber.  Apparently, pretty much all valves in these old homes can be serviced and don't need replacing unless physically broken.  Go figure.  I did have a hose bib replaced due to a broken stem and the sump pump piped to the exterior.  Estimate was right on and work was done in a professional, very prompt manner.  I could not have been more pleased.  There are bad apples out there folks (ie General Plumbing of Lorton), if you need plumbing work in the Mt. Vernon area, there is no better choice.  Highly recommended!

Bruce called to discuss the concerns I listed in my review. We spent almost half an hour on the phone. He stated that though my review was factual I did not understand how plumbers worked. I indicated to him that his messaging and conversations with clients could be more clear and thorough in order to avoid confusion and resentment going forward. He refunded me the cost of 1 visit - $150

Replaced leaking hot water heater.  Called on Saturday evening when I found a leak under our hot water heater.  They called first thing  on Monday came out to size up the job and gave me a quote in the afternoon.  Installed it on Wednesday in about an hour and a half,.  Price seemed a bit high but the service was excellent and teh install very neat!

They used State Select which is an economy model to replace an economy model GE that we had.  State has mixed reviews but time will tell.  State seems to be the choice of lots of plumbers.

Had Hollin Hall come to my home to replace an outdoor sump pump and repair some minor leaks in some copper water supply pipes in the basement.  They got right to work, did a very good job, and were polite and professional.  The bill was reasonable and the work was done well.

I'm still a fan of Hollin Hall plumbing but sadly, I can't use them anymore because they no longer will provide services in high rise condos.  They were kind enough to recommend another plumbing company that could help me. Just wanted my fellow condo owners to be aware of this change.

We had Bruce over to work on our toilet which was leaking to the downstairs apartment.  I really can't tell you how professional, down to earth, polite and efficient he was.  He finished the job and then explained very clearly what the problem was.  The cost was reasonable and we will definitely enlist his and the company's services for any plumbing issues in the future.  Amazing service!

I did some research for a reliable and fair priced plumber in the area and came across Hollin Hall Plumbing. From the 3 companies that came by to give an estimate, they seemed to have the best combination of knowledgeable, honest, and fair priced.

We booked them, and they actually ended up having to reschedule our appointment at last minute. They came by in person to apologize and they offered a generous discount for the inconvenience.  I appreciated their sincerity and integrity.

They ended up coming out and doing an excellent job installing an outdoor water spigot on our home. I plan on using them in the future for all of our plumbing needs and would highly recommend them to anyone else looking for an honest, fair, and qood quality plumber.

Always a great job. I called and they were there within the hour. Took only 30 minutes to get my sink draining properly. Hollin Hall Plumbing has been my go to place for several years. Thanks!

Saw the good reviews and gave them a try....they came on time and were really courteous. We had a small problem, but they were really thorough and friendly. Reasonable price for a trip.

Not sure what more I could ask? Definitely will call them again -- hopefully I won't need to very soon.

Have used them multiple times for large and small jobs and am always very pleased. Things get fixed right and the service is always prompt, courteous and professional. Recommend highly.

I called Hollin Hall Plumbing to come out for an emergency service to repair a burst pipe in our crawl space. Bruce and Ryan arrived at my house an hour and a half after my call. Within 15 minutes they had determined the issue and fixed the problem. The cost was very reasonable and Bruce and Ryan were very polite and helpful. I will definitely be using them again in the future if we have any problems. I highly recommend their services.

Hollin Hall Plumbing is an absolute blessing!  We've tried contractors in the past who were expensive and unreliable.  Hollin Hall is reliable and trustworthy with very reasonable rates.  Bruce is amazing and we'll only use Hollin Hall for plumbing issues from now on...wish we found them sooner!

Excellent, timely, and professional. I called Hollin Hall about a leaky bathtub (overflow pipe) and they took my info and scheduled an appointment for the next day. The office called me 10 minutes before the two plumbers arrived; they wore masks and took their shoes off and had the tub fixed in about 30 minutes. The broken gasket and other components + labor ran me about $160, which was payable by cash/check only. I will definitely use them again in the future if I need anything to be fixed!

Had a small emergency today with a leak in a gas line. Once the gas company turned the gas OFF, it was up to me to find a plumber who was licensed to work on gas.  Saw good reviews here and Bruce came out  pretty quickly. Great work, not too expensive, will Definitely use Hollin Hall again.

Great service.  The 2 guys who came to the house actually took their shoes off when the walked in the door.  Great customer service as well.

Everyone was very friendly including lady on the phone. They took off their shoes and carried in downstairs to go to the basement walk out and they were very good about making sure things are put back in place when they're done. They have good recommendations on the fixes and worked very quickly. One of the shut off valves was still leaking after they came probably due to some confusion in communication but they were very good and came back to fix it without charging us again! Will definitely be our go-to plumber in the future!

I've used these guys for years , and found them top notch. They are prompt in responding, with a savy dispatcher, and always get the job done the first time.
Small outfit that has thrived on word of mouth in the Alex. area.

Honest, great workmanship, dependable.  What more do you need?  Have been using them for years.

Wish I could give them more stars! ...called this morning and within 1hr their tech arrived, fixed the issue and did it at a small fraction of other quotes. Specifically what was quoted @ between $450 and $800 was done quickly and most of all cordially for $150. We will not be going anywhere else for our next plumbing problem!!!

Hollin Hall Plumbing is terrific!  We are in the process of selling our home, have always used Hollin Hall for our plumbing and happy to report that there was only one minor plumbing issue on our home inspection report... a true testament to the work they do.  Bruce is the best. We'll only use Hollin Hall for plumbing issues in our new home too.

Had a slow 'mystery' leak and odor between the kitchen sink and down into the basement wall.  Found Hollin Hall both thru Nextdoor and on Yelp.  Bruce came out the next day and had to cut through the plaster wall to determine where the rusted pipe was.  At first we thought the cabinets/granite counter might have to come out, but Bruce was able to access the damaged pipe and replace it all within 90 minutes. He also kindly answered some issues I have had with my dishwasher and wash machine installation that were done before we moved here.  Bruce was very knowledgeable, efficient and considerate about keeping the work area clean (I really appreciate when a technician or repairman removes their shoes or puts on covers and sweeps up afterwards).  I've finally gotten over sticker shock at the high cost of labor in the DC area, so I found the pricing acceptable. Regardless, plumbing is no time to skimp!  I will have all my plumbing done by Hollin Hall from now on!

Arrived punctually, did excellent work which saved me from buying a new water heater, price was fair.  They even took off their shoes when entering our home! Highly recommended.

Extremely happy with the visit from Bruce - had him replace a kitchen faucet with tricky access and while he was there, fix a couple slightly running toilets that needed new insides. Did everything in an hour, super professional and pleasant, a big difference from my experience with Chandler's Plumbing a couple years previous, also in Alexandria.  One thing to point out about the Yelp entry is that they do NOT take credit cards - but they do take personal checks.

I needed two spigots and their supplies serviced and a bathroom sink replaced. They were on time, fast, polite, professional, and stood by their work when a part broke that wasn't their fault. They fixed it the day I brought it to their attention for free. Absolutely no hassle and fantastic service.

Hollin Hall is simply the best.  They are responsive, professional, and get the job done right the first time.  I have relied on them for my business for many years and I wouldn't use anyone else.  From routine to emergency work, I always count on Hollin Hall!

Hollin Hall was very responsive.  Prior to calling Hollin Hall, I had 4 different plumbers come to view the problems in my house.  None of them could fix the issues or provide a description of the root cause.  The rate was very reasonable.  I talked about buying a new toilet and asked about their prices.  He advised me that it would be cheaper for me to buy the toilet and just have them install as it would save me money.  Really?  Most companies would just give you a quote and charge a ridiculous price.  I like the quality of work, integrity of the works, and the friendly/family feel.

I called and left a phone message on a Saturday evening and they promptly called me back on Monday morning an hour after they opened. They got me into their schedule for Wednesday, so I only waited two days after they returned my call. The plumber who worked on my shower was quick, pleasant, and efficient. He was good with the dogs and even took his shoes off at the door to preserve my floor.

This company is fantastic. The woman who answered my call was friendly and accommodating. They were able to send someone out that week (my issue was not an emergency). I gotta tell ya, Bruce the Plumber is the man. He arrived on time, and he was courteous, professional, and knowledgable. He answered all my plumbing-related questions, even beyond was he was there to fix. Most importantly, he fixed my issue quickly and did not leave a mess. The price was VERY reasonable. Just an all-around great experience that's so difficult to find. I'll definitely use them again. Highly recommended to anyone in the Alexandria area.

I called a competitor first, and that was my biggest mistake. I needed to change a shower valve, tub spout and shower head while I was in the middle of a bathroom renovation. The competition tried to A) overcharge me ($600), B) convince me I needed more done than just what I asked for ($1300+ bill) and C) treated me like I was a complete idiot. Being that I have had a plumber replace a shower valve in an older house, I knew I was being played by this guy so I sent him home. But I still had to fork out a $97 service call fee!! Really, $97 to pay a guy to treat me like an idiot?!?

Then, after coming onto yelp, I stumbled across Hollin Hall Plumbing, and saw reviews of people thanking HH for great service from the initial phone call to the in house service, to great prices. I wound up paying less than 1/2 of what the competitor tried to charge me.

From the initial phone call, I was treated very well and set up an appointment. On the day of, I got a call telling me that the plumber was ready early, and if I was ready he could come over immediately (how often does this happen?). He shows up, is perfectly courteous, and even took his shoes off. Later on he asks if he can put his shoes on walking through the house! Then he did the work and even took the time to show me what he did, and explain any potential issue I may have while finishing the renovation.

The final charge. $199. Since I will be redoing another bathroom shortly, I will call HH Plumbing again. No doubt. The service, from the initial phone call - to installation, was exemplary.

They are awesome! The guys who showed up were professional, courteous, punctual, and dog-friendly. I have no complaints. I recommend them 100%!

So, my hot water was running so slowly in my kitchen and bath and the knob in my shower had come off because the inside was worn down. I had other plumbers come in and quote me about $2K to fix it all - as I needed new faucets and they had to go through the access panel for an entire new bunch of items in my shower. At any rate, I paid them their $65 fee and off they went. I thought something was off so I logged onto Nextdoor to see who was highly recommended otherwise.

Enter Hollin Hall who came in, very professionally and friendly, quickly fixed the slow water and gave me hot water in less than half an hour without the need for new faucets. In addition, they're ordering the parts for my shower and then I'll be happy to schedule them back. So, for about 1/4 of the price I was quoted, all my problems will be solved. I now have plumbers I can trust and I hope you do too.

Excellent service.  They offered me a two hour window when I scheduled my appointment, and then called the day of the appointment to say they could make it earlier - would that be ok?  Of course it was!  Bruce was prompt, professional, friendly, and was quick to analyze the problem and take care of it.  I will absolutely call them again should I need plumbing help.

From the initial contact to the work being completed, this company was first class.  Their customer service was great and the techs were friendly, polite and professional.  They were in and out in no time and gave us advise on the garbage disposal they installed.  Highly recommend!

Bruce was right on time, knew what he was doing and instructed me on how to easily fix the problem myself without charging me more for him to do it.

After reading other Yelp reviews, I tried these guys.  The service was great and they fixed my personal version of Chinese water torture. I will use them again.

I can't think of any downsides to using this company.  I have used them twice now.  The woman who answered the phone was quick and helpful.  The plumbers who showed up each time were on time (a specific time, not a multiple-hour window) and efficient.  Plumbing service is always expensive, but they worked quickly, which meant I didn't have to spend any more money than I should have on labor.  I will call them first for any future plumbing needs.

They are great!  Really nice, explained everything.   Even told me that as my faucet was under warranty I could order the parts for free.   They then came back and installed them (and reduced the price of the second visit).   Will definitely use them again and are who I recommend!

Great quick service for a very reasonable price! Called this morning about a leak and Bruce and Ryan arrived within a hour.  Very polite, pleasant and clean in installing new shutoff valve!  Will definitely use them again should the occasion arrive.

Very brief review but wanted to say that these people were honest the old fashioned way. They responded rapidly to a broken water hear request and sent a technician within the hour. They were unable to fix the problem despite trying for about half an hour. They advised on what to do but did not charge us because they couldn't fix the problem right then and knew that we might need them to return if the trouble shooting they advised didn't work. They advised correctly that we work with the servicing department at the water heater's manufacturer as it would be much more economical for us than to have them stay on the phone. It all worked out just as they said it would. Will definitely call them next time we have a plumbing/hot water heater issue.

Look no where else for a plumbing service...this is THE ONE! They came early, completed the job in no time flat and everything is perfect. I won't ever use another plumber. Such nice people, family run business and extremely professional.  Love these guys!

Keep looking if you live in a condo. Five minutes into the phone conversation they told me they stopped working in condos at the beginning of the year with no exceptions. Would have been nice if they asked that as their first question when answering the phone or had a functional webpage that stated that before wasting your time. Five stars does no good if they won't come to your home.

We are in the process of selling our home and I have had to have Hollin Hall plumbing come to our residence on two separate occasions for some minor plumbing work done to satisfy the buyers home inspection report. Everything was smooth from scheduling all the way to the arrival of the plumbing team. These guys are professional, respectful, knowledgeable and efficient.  Prices are reasonable for this area in my opinion. I recommend Hollin Hall plumbing and will use them again in the future.

Our hot water started running very slow and based on all the good Yelp reviews, we called Hollin Hall Plumbing to get a 2nd estimate after Michael and Son told us our hot water heater/system needed new mixing and ball valves (for over $650), or new hot water heater (over $2,000). There was also a nice tankless heater they wanted to sell us for over $4,000.
Anyway, the plumber from Hollin Hall came out and fixed our problem for $148. We got our problem fixed for less than the cost of the service call for Michael and Son and he was finished in no time. I am so thankful to have an HONEST company to call. Save yourself time and money and just call them first - I certainly will from now on.

We had a leak in our spare bathroom bathtub that was leaking into the ceiling in our downstairs hall closet.  We stopped using the tub in that bathroom due to this, but with family coming for Thanksgiving decided to get it fixed.  Bruce arrived  on Monday (11-23) and found the problem said he had to order parts because it was the valves in our faucet.  He said it would be after Thanksgiving but the parts came in and he was at the house Wednesday (11-25) to do the repair.  Repair complete and at this point we are $490.00 into this repair.  Wednesday night my husband noticed the ceiling was bubbling in the living room in a completely different spot.  We turned off all water sources as soon as possible and called and left a message at the office, but the office was closed through Monday.  Luckily we were able to salvage Thanksgiving by going to NC and having no water run in our home here.  When we received a call on Monday morning from the person who schedules she was less than nice and didn't seem to care that we did not have this problem before the fix to our shower.  We were told that they wouldn't get anyone out until Tuesday (12-1), when we objected she said she would try to get someone there on Monday (11-30) which she did. Bruce came and identified the problem, apparently a pipe in the master bathroom sink.  The vanity would have to be removed to repair it and we were told when we had it removed to call him back and he would come fix it!! WHAT??  Anyway we are now in for another $150 just to have him come out and look at this and another $50 because he worked for 15 minutes I immediately called another plumber because I refuse to give this company another penny.  The company I called was there within 1-2 hours of the call removed the vanity and fixed the leak!! The original repair seems to be okay but I would not recommend this company.

Very odd experience with this company.  Very professional / polite staff on the phone.  This company does not service condos, which is strange given the built up nature of Northern Virginia.  The person who picked up the phone would not give a straight answer as to why this was the case, but happily provided a referral to another company.

All in all, strange, but not bad...

We used to use this business but last time we called they said it was sold. Is this company out of business?

Found Hollin Hall Plumbing through the Nextdoor app, then checked Yelp. So many good reviews and now I know why. They were here on time and quickly went to work on a few issues, installing faucets and repairing toilets and leaks. These guys were courteous and respectful. A thousand percent better than the last company I used. I agree with others here and highly recommend and will use this company again. Thank you Kelly, Geeter and Ryan.

Wonderful customer service! Fast, knowledgeable, and very reasonable in pricing.  I've had a couple of other plumbing issues, and this was the most professionally handled job, from scheduling to the work itself.   Will definitely use them again if another plumbing issue comes up.

I needed someone to take a look at our gas line to the stove.  Wasn't sure who to call so based my choice on Yelp reviews and went with Hollin Hall.  Bruce came out the same day and was able to help solve the problem.  He was very courteous and professional and answered any questions that I had.

Great service on phone and the plumber sent out was very polite and completed the job in 30 mins. I had a clogged tub and the cost was $195. Additional 30 min would have costed $40. He was very professional, articulate, and answered questions I had. Oh and he took off his shoes too.  I had used their service in the past to replace the garbage disposal and went with them again. I highly recommend calling them for your plumbing needs. They open at 8am.

Starting from my phone call to request service to the quickness, cleanliness of their work, I can't express how impressed I am with Hollin Hall Plumbing. The lovely lady who answered the phone and scheduled my appointment was friendly, concise, and articulate. The two gentlemen who showed up on time to my house, took their shoes off without me even having to ask them. They completed the job in an hour and the bathroom looked tidy and they even tied up the garbage bag with the trash in it. Prices were reasonable especially for the excellent service they provided.

Had these guys clear a slow drain and install two sinks in separate bathrooms. Great job, professional, on time, reasonably priced. Can't ask for anything more.

These guys know what they are doing and do it efficiently without cutting corners. They are friendly and professional. All plumbers are expensive but at least with these guys you get your $ worth and you won't have to re-do it later.

The team that came to my house was competent and professional. They delved into the crawl space to look for leaks and made sure none of the plumbing was leaking. I was satisfied to hire them again.

Brian & Geter are the best plumbers & all around nice guys.  I have used them for several years & have been totally satisfied with their work, guarantee & lower prices!  I was out of town & my relative called My P.  The man tried to snake the toilet & could not clear it. He said we needed both an emergency shut off valve because ours didn't work plus a new toilet
for a total of $932 !!!!   Hollin Hall came, cleared drain, tested shut off (it worked perfectly), said we did not need a new toilet at this time & made sure the toilet flushed before leaving....
all for $150.  I will always recommend these guys.

After years of bouncing between different larger local plumbers and using leads of individuals working on the side, Hollin Hall Plumbing is  now our go to plumber.  They are courteous and responsive when contacted and can provide a narrow window for their service.  They have successfully resolved all of our plumbing issues and while be neat, and very efficient. Pricing is straightforward and when considering how efficient they are, I believe that they provide their service at a very good value.

We just moved into a new home and called them twice.  First was for a clogged drain.  Second was for two running toilets.  The same two plumbers came for both service calls and were quick and efficient.  They arrived on-time and completed the job in about 20-25 minutes and were out.    Will definitely call them again when the need arises.

Bruce from Hollin Hall showed up on time, finished the work quickly, and answered my questions courteously. He advised me on what to buy and what not to buy so that I didn't waste my money on a cheap faucet. I will call Hollin Hall the next time I need a plumber.

I had an emergency situation this morning with frozen pipes that burst, and these guys were able to come out same day, and even arrived 30 minutes early.  I expected it to cost an arm and a leg and was pleasantly surprised by how inexpensive it was...

I have used Hollin Hall plumbing on a few occasions. They have always proven to be efficient prompt and friendly. I would not use any other plumber.

Love working with Hollin Hall Plumbing!  Always on time, great work, fair pricing.....They have replaced toilets, fixed faucets and replaced sump pump.....all the work was done quickly.  Highly recommend!

After another company charged us to fix my elderly mother's sump pump, it stopped working. I knew about Hollin Hall Plumbing from reviews on the nextdoor website. Bruce seemed like a very capable, honest person. I scheduled an appointment through Lindsay his wife. She is such a sweet person. He came out promptly, replaced the pump and didn't charge my mother a fortune to do so. He truly looks out for people and is someone you can trust. He is the only plumber we will use from now on.

This place is fantastic. We bought an older home about two years ago and have had a myriad of plumbing issues. The first company we had come out merely snaked the shower with a tiny hose to fix our problem. Not only did they not clean up after themselves, they were rude, didn't fix the problem, and charged us over $600. Hollin Hall was the exact opposite, both times we have called they came out the same day, the two guys were very kind, took off their shoes, and cleaned up after themselves.
The first time we called it was a day before our wedding and we were freaking out because we were having our wedding at our house and we were expecting +50-60 people. They fixed the problem in under an hour, snaked the entire line with a huge hose and charged less than $500. We had to call them again today because our line was backed up again, they were very apologetic, cleared the line, and didn't even charge us! I was prepared to pay because I think there is something wrong with our sewer, not with their work.
Overall, I would call them again in a heart beat, and I highly recommend their services.

High quality, prompt and reasonably priced.  Came out the same day to replace flusher unit in our toilet, on time.  Charged 1/3 of a what another plumber attempted to charge us.  Toilet now works great.  I highly recommend them.

Outstanding service.  They gave me a time and they arrived at that time, on the dot.  They checked one problem, and gave me a suggestion for a simple fix, then tackled the other, bigger problem (a difficult, recurring leak), quickly and efficiently.  They immediately diagnosed the problem and got right to work - as a result, they were in and out in short amount of time and the price was very reasonable.  The two technicians were courteous, and even took their shoes off as they entered the house.  It was a pleasure to have such a great experience and such great service.  I will call this company every time for any future service needs.

These guys have five stars, and I can honestly say that they deserve it!
Their service is prompt, professional, and they even followed up a day later to make sure that everything was working well.

Had an issue with my water heater last Sunday--I was running out of hot water.  I'm usually pretty handy with stuff like this, but I had just sustained a knee injury and was having trouble getting back and forth from the basement, to the circuit breaker, back to the water heater, etc. Was pretty confident I knew what the issue was, so I called around to get a couple of quotes (and also used the Yelp app). This particular company doesn't give quotes through the yelp app (understandably), so I called on sunday and they promptly called me back the next morning. To my surprise, despite the snowstorm, they were able to come out the same day. Scheduling was easy, and they showed up within the 2 hour window.

I was serviced by Bruce and Ryan. They took a look, ran some tests, and diagnosed that I had a couple of faulty thermostats on my water heater. I thought it was faculty heating elements, which would have likely been more expensive, but they told me the heating elements were likely OK. Because I was wrong, they could have charged me and arm and a leg, but they fixed what needed to be fixed, and only what needed to be fixed, in about 30-45 minutes. They even called the next day to ask if everything was working OK, saying that they didn't want me going up and down the steps because of my knee injury. The good service is why I would recommend, but the kindheartedness is what will make me a loyal customer.

Thanks Hollin Hall Plumbing. You are now officially my go-to company for all of my plumbing needs!

Great service,
Quality, timely ( one time they arrived before the schedule time fixed the problem, and  concluded before the original arrival time), STELLAR.
I have been using them for years,  You will not regret giving them a call,