Ben's Plumbing

Ben is an outstanding plumber. A local company that is well-known was unable to diagnose my plumbing issue and never got back to me. I put Yelp inquiries out to a bunch of other plumbers-- Ben was the only one to not only get back to me, but also to diagnose my problem correctly the first time. He knew exactly the problem, exactly the part needed, was on time, courteous, professional, trustworthy, and extremely knowledgeable. Communication with him is easy and he is always quick to respond. He totally gets how stressful plumbing issues can be and is dedicated to solving them. Even more, when a different and complex problem cropped up, Ben correctly diagnosed that issue, and went above and beyond to get me the right parts the same day to fix it. Bonus is that he has a set (reasonable) fee and does not charge per 15 minute increments. Cannot recommend Ben highly enough for people who want an expert plumber. He will be our go-to plumber for good.

I had a great experience with Ben's Plumbing. I looked into a few companies to replace a lead water service pipe and ultimately went with Ben's Plumbing. Ben came out and gave me a quick, helpful estimate and description of the work involved.

DC has a program that reimburses you up to $2,500 for replacing your lead water service pipe and for the program they have the certified plumber submit all the paperwork. It requires approval from about four different DC government agencies, and Ben's Plumbing navigated the process quickly and seamlessly.

Just like Ben said in my initial consultation, the work took one day and they got it all done with trenchless method that minimized the impact to the front yard. It wasn't stressful at all and I'm thrilled my family no longer has to worry about lead in our drinking water!

Ben's Plumbing also throws in a free whole-home plumbing inspection, which was helpful since we have a new house. Rob came out and walked me through all the plumbing-related appliances in my house. It was really informative and great way to learn about my house. I got a reasonable estimate for a few various plumbing issues and I look forward to getting those items taken care of by Ben's Plumbing as well.

Ben was very quick to respond to my inquiry and he was very patient and informative on the phone. His rates are very good and I look forward to working with him in the future.

Ben was so nice, personable  and explained everything well. Came on time and was clean and tidy - also wore masks and booties.  You get a text when he is in his way so you don't have wonder what arrival time will be. He even fixed a couple other things around the place at no extra charge! I am thrilled and will be using Ben's Plumbing from now on!

We hired Ben's plumbing to find and fix a leak in our gas dryer line.

Their technician Rob came out same day and explained everything calmly and patiently. He didn't pull and punches and explained that the couplings probably were sealed properly originally.

He said he was happy to replace the entire line as he would have to take it completely apart to assess anyways. After he took it apart, he reported he was certain the couplings were the problem and they were clearly sealed improperly. He revealed and reinstalled quickly and we haven't had any issues since!

I really appreciate his honesty and professionalism. He did what was best for us and was polite, professional and very respectful of our home! He could have replaced the whole line and we wouldn't have know any different!

Highly recommend Ben's to anyone looking for honest and professional plumbing service.

Had Ben come replace a water line to our fridge. They gave me a quote through yelp, showed up on time, and quickly did the work 100% as expected. Not a complicated job, but they did a great job.

Rob from Ben's plumbing is very nice, very professional and did a great job, really fast!!

We had a hose connection break in our condo laundry closet and needed to get that fixed/replaced. Ben's Plumbing gave us a very fair price quote and was easy to work with throughout. The timeframe was quick and they did high-quality, thorough work. They replaced all the hoses (not just the broken one) and moved the machines, which we appreciated so we could clean leftover standing water. They even got us a new metal drain pan to replace the cracked plastic one we had before. We liked the personal, local small business touch and had a much better experience with Ben's Plumbing than large conglomerate plumbing operations. Would definitely use them again for future plumbing needs. Highly recommend! (Photos are before and after the job.)

I am very pleased with the service we received from Ben's Plumbing. Our kitchen sink was backing up and we discovered a leak as well. After having contacted several plumbers who did not respond to my calls, we were very happy to find Ben doing a repair at a neighbor's house and were able to schedule an appointment for next day. Ben was not only responsive to our issue, he is very knowledgeable, efficient and has fair pricing. I was also pleased that Ben called to notify me of a delay, confirms appointments by text and email and provides a detailed receipt of the work done. I highly recommend Ben and will use him again the next time we have a plumbing issue.

This plumbing service receives my highest recommendation. Ben is very professional, courteous, shows up on time, and communicates very well. He has an old school, small-town demeanor that exudes calm in the midst of a hectic and highfalutin Washington DC populace. Pricing is better than most in the area. The Washington DC area is full of disingenuous service businesses that are quick to offer to fix your soon-to-be catastrophic problem but at exorbitant prices (especially when you have a wealth-implied zip code!). So it is very refreshing to find someone who has integrity. A+++.

Excellent service, quick and efficient, very knowledgeable. Overall- a very good experience! I Would definitely recommend using Ben!

Removed our utility sink in the laundry room and capped pipes behind the wall.  High quality work product.  Very professional.  Would hire Ben again

I've hired Ben twice, once for a clogged toilet and second time for an extensive plumbing job where he added a hookup for a washer (hot/cold/and waste line) in the basement.  

His quotes were reasonable plus he did great work. He troubleshoots issues, does tidy work, and cleaned up after himself. He's highly recommended.

Ben is a pro. He was easy to communicate, provided a fair estimate, and did an excellent job with our project. Highly recommend him.

Owner operated- best quote from several local plumbers. Set appt online, came and did as promised. Ben took his time to explain everything, and answered questions I had about unrelated potential problems. I will absolutely be calling them again for any plumbing issues.

Ben and his company are absolutely phenomenal. He and his assistant Marco installed a new high-pressure gas line running through the basement of my house to a new tankless water heater and pool water heater. They were professional, courteous, efficient and paid a lot of attention to details and quality.

The project was quite complicated. The new gas line had to go throughout the basement, partially through finished ceilings, partially through an open utility room and partially through the garage. Ben had to design a combination of flexible CSST and solid steel gas lines to ensure that the line is sturdy and unbreakable in the garage where it could be hit by car doors, bicycles, just anything and flexible but sturdy running through the parts of the finished basement. After that, Ben and his crew had to replace the water heater with a tankless water heater, install gas pressure regulators, and get a permit.

Let me just say that permit approval took seconds, as there were zero issues with the quality of Ben's work.

The tankless water heater installation wasn't easy and Ben worked with the heater manufacturer directly to solve its incompatibility with a pump produced by another company (again, solved fast and efficiently).

After removing my old water heater, instead of just capping the old lines, Ben rerouted the water pipes and installed two new water line valves at the easy-to-reach height, so it would be easier for me to deal with the house winterization later on. Did I mention that he did this all without raising the original price estimate? Yes, he did.

A few minor but important details. Ben and Marco always put shoe coverings on when they walked inside the house. They covered the flooring and stairs with protective tape and protective fabric. They left the house cleaner than when they started the project.

Ben and his company are simply phenomenal. Highly, highly recommended.

(Attached are a few photos that show the complexity of this installation project.)

Rob has done quite a bit of work for me over the years.  He has done a fantastic job for me on every issue.  Highly recommend!!!

Very responsive and efficient service, from initial call to team coming out on-time and prepared.  Doesn't get any better really.  Our issue turned out to be very minor, but we didn't want to take any changes with possibility of water damage.  They clearly know what they are doing and are personable and fair - never attempted to make the problem seem bigger than it actually was to get more money out of us.  The two guys who came out wore she covers etc., without us even asking, and cleaned up the space after they were done.

Great customer service. Contacted Ben mid-morning requesting same day service. He responded within 30min and arranged to come over in the afternoon. He completed the job quickly and efficiently, below the estimated price. Many thanks

After making many calls to replace an ancient leaking galvanized pipe in my basement, Ben's Plumbing came to the rescue. A different plumber told me that he's been in business for 50 years and my pipes were the worst he's even seen. Other plumbers ghosted me. This seemingly insurmountable job was completed by Ben and his crew within a week of me reaching out. Ben is very reliable and responsible. He cares about customer service. He sent his quote in less than 1 hour after the consultation. He also got us through the LPRAP program really quickly to replace some exterior lead pipes. Rob also did some work for us, and he was amazing as well. Highly recommend!!

My bathroom tub was leaking and I was watching the water drip through the ceiling. Rob came and made a couple of cuts in the ceiling and found the problem. He and Clinton came three days later and fixed it! They were prompt, friendly, and careful. These guys know what they are doing. Thanks!

Best in DC. Repiped our boiler room and did it on time on budget and top notch work. I've had bad experiences with a few others in the area and the service and quality here is just in a way higher league. Good clear communication. Professional. Polite. Punctual. The best.

He replaced our garbage disposal a little while ago, and did a great job! He was prompt and courteous. Thank you!

Rob repaired my hose faucet that froze over the winter.  The service was great.  Work was clean and complete and was reasonably  priced.  I would definitely recommend this company.

Ben was amazing: replaced my water heater with no fuss and reasonably priced.  Hot water again and no mess.  Had a question about the heat and he stopped by the next day to explain everything.  Will definitely use him again!

Ben's Plumbing totally handled our lead service line replacement in Washington DC, including getting application in to perform the work in the DC Water replacement program, plus the needed permits. The crew arrived exactly when they said they would and were very careful about not damaging the yard despite having to dig very far down to locate the pipe. There were complicating factors, such as other pipes running through area, but they got the job done in timely fashion. I would recommend them without reservations. Pleasure to deal with, start to finish.

Ben's Plumbing gave a quick quote and set up the appointment as per our availability. The job was done quick and without issues.

I needed to replace the pop up mechanism in my sink as well as have a battery that fell down the sink removed. Ben answered me almost immediately, gave a quote I was comfortable with, and explained everything clearly. He said he could come the next day at 5, and he arrived EXACTLY at 5 pm. It was almost miraculous. He was so nice and didn't make me feel silly for my plumbing issues. I would 100 percent recommend him and use his services again.

I am extremely satisfied with the work performed in 2 of my bathrooms today. Rob did the work and was courteous, explained everything in a clear manner and was neat. He had everything that he needed and was a pleasure to work with. I would definitely use Ben's Plumbing LLC in the future.