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Alpha Plumbing

Alpha Plumbing

Plumbing Service
8813 Fort Smallwood Rd, Pasadena, MD 21122

Description


Faucet, Water Heater, Sewer Repair, Water Service, Drain Cleaning, Hose Bib, Toilet, Garbage Disposal, All Plumbing Repairs. Alpha Plumbing is a full service plumbing contracting company serving the Baltimore and Annapolis metro area with expertise in all aspects of plumbing. We offer quality plumbing services at reasonable rates in a timely manner. Our trucks are equipped with GPS systems to ensure we are prompt and on time. No job is too large or too small. We maintain a fleet of well stocked trucks and also own and operate our own backhoes for jobs requiring excavation.

HISTORY


Established in 1991.
We are family-owned and operated from our office in Pasadena. Initially just a one-man show, we now have nine plumbers to serve you.

ABOUT BUSINESS OWNER


Charles started Alpha Plumbing in 1991 with a goal of providing quality plumbing services in our area.  He is a licensed and insured Master Plumber and Gas Fitter now focused on the training and support of our service plumbers.  He ensures every customer is treated to our high standard of service.

SERVICES


Reviews


Jessica O.
Jessica O.
2/25/2020
They troubleshoot multiple leaks in ceiling/wall and found the source quickly.  Super professional and fair prices

Dennis L.
Dennis L.
12/16/2017
I called Alpha Plumbing for a simple job. They didn't mess around. They came in, diagnosed the problem, and fixed it quicker than I had expected. And the price was reasonable. The plumber was very pleasant and helpful. He was so nice I wanted to take him out for a beer afterward. I'd use these guys again in a heartbeat.

Jeff G.
Jeff G.
3/17/2021
Every time I've had a plumbing issue, Alpha plumbing has done an outstanding job taking care of the issue. Will continue to use them for all my plumbing needs.

Kathy H.
Kathy H.
7/17/2021
Very responsive, even tried to help us troubleshoot over the phone before bringing them in.  They really work to help you address the problem.  Came up with a couple of ideas, recommended the most cost effective first before trying the money suckers.  Great customer service and work and haven't had a problem since.

Tina F.
Tina F.
8/14/2020
Im glad that you are my plumbing expert  you have always showed up when you said and always have cleaned up after jobs was done and have showed us the right and wong ways of old practice thanks guys for all you do. Tina Frostell

Ann K.
Ann K.
3/25/2022
Desperate to get a dishwasher valve replaced, I looked on Yelp to find a plumber. I wanted a local family owned business with good reviews. Well, Alpha is wonderful and responsive. I never thought I would be able to schedule a technician on the same day let alone same morning.  Liam called beforehand to let me know he was on his way. He was prompt and professional...two qualities that are difficult to find these days. I am grateful!  Highly recommended!!

Christine G.
Christine G.
9/21/2020
Love this company. They have fixed plumbing issues and installed the natural gas line in my house. They are very polite and explain the process. No hidden costs.

LaVerne K.
LaVerne K.
1/27/2021
Brian with Alpha Plumbing was prompt and professional.  He did a great job and we'll use Alpha annually from now on.

Elaine F.
Elaine F.
05/09/2018 12:00:00 SA
We have used this firm twice now.  They are so efficient.  They schedule calls promptly, arrive on time, and work efficiently until the job is done.

Sandy W.
Sandy W.
08/07/2023 12:00:00 SA
Called in the morning they were there within a few hours to get the job done, would highly recommend them!!!!

Beth L.
Beth L.
9/15/2015
Alpha plumbing came out to address an issue I had with my bath tub drain. While they were there they also caught another issue connected to the bathroom that could have potentially caused a great deal of damage. They fixed these at a reasonable price and he even put a plug in my kitchen sink that was missing with out charging me. They were prompt, professional and reasonably priced. I highly recommend them!

Robert K.
Robert K.
11/16/2018
Kitchen sink faucet blew out just before Thanksgiving and Mike came out and made needed repairs quickly and at reasonable rates. This privately owned company is fair and responsive..Mike was terrific, professional and friendly. Need a plumber go with Alpha.

Bob K

John S.
John S.
8/15/2019
It was possible the job might have to be done in two installments.  I got a quote which included a trip charge of not $100, 200 or 300, but $600! I contacted the owner, stating my opinion - that the charge was excessive - but apparently he didn't have the time or interest to respond and discuss it.
The job is clear now, and I would CERTAINLY have used this Company, but NOW will ABSOLUTELY use someone ELSE.

Melissa E.
Melissa E.
7/26/2019
Fast and reliable service...

Hired them to redo bathroom and was able to have them come out the same week to do the work!

Laura S.
Laura S.
07/01/2021 12:00:00 SA
They were on time competent and went above and beyond what they promised. I would highly recommend Alpha plumbing and have used them multiple times. They have fixed all of our plumbing problems with courtesy and professionalism.

Brian P.
Brian P.
04/10/2020 12:00:00 SA
Alpha plumbing had a great online way to get a quick estimate and promptly got back to me.  We made an appointment and they showed up a little early.  Dan was friendly and very helpful.  He did the work and explained everything to us. He even looked at one other thing I had for them and fixed it in about 15 minutes.  I was very pleased with how honest, professional and friendly they whole experience was.  I will be using Alpha from now.  As a home owner all you want is a company that is fair, professional, does great work and friendly. Look no further than Alpha Plumbing for your needs.

Z C.
Z C.
01/09/2020 12:00:00 SA
Transparent, fair pricing.  Courteous, professional staff.  Skilled, experienced plumbers.

Sandi M.
Sandi M.
03/05/2019 12:00:00 SA
The gentleman who answered the phone was very kind and they sent someone out the very same day! The repairmen showed up when promised and were courteous and professional.  We will call Alpha plumbing for any future needs!

Mary H.
Mary H.
08/09/2018 12:00:00 SA
Very happy with Alpha plumbing.  They were fast, efficient, and gave me great, cost effective recommendations on the project.  Bryan did a great job installing and I am very happy.

CJ V.
CJ V.
3/19/2020
Great work. Very quick to respond with estimate and to get work scheduled. Sink faucet and pump installed, new sump pump installed and additional piping and switch for turning on/off water. Clean work, respectful of property. Reasonable cost. Will call on Alpha Plumbing again for future plumbing needs.

Cg M.
Cg M.
11/13/2019
I couldn't have asked for better plumbing service. We just got a toilet replaced. They arrived on time, were very professional and charged us one flat fee that was fair and better than competitors. The job was done fast and they took out old toilet and

Thanks Alpha Plumbing!

Oby O.
Oby O.
12/10/2021 12:00:00 SA
All I can say is good luck with getting them out to your property. I moved my schedule twice to accommodate them but they announced they couldn't come less than an hour before our planned time. Respect your customers enough to give them a 24 hour notice at least. Very irresponsible

Erin O.
Erin O.
7/22/2023
Highly recommended!  They were thorough and very professional!  We were in a jam with leaking water in bathroom but unable to determine where it was coming from.  They were quick with same day service.  Very affordable!

Seth F.
Seth F.
05/04/2018 12:00:00 SA
Great service had my main sewer line replaced and they where a lot cheaper then the bigger companies. Service was so great I had them replace my water heater a month later and nothing but great. I would definitely recommend there services.

Sakon K.
Sakon K.
07/12/2022 12:00:00 SA
Excellent and affordable! They charged me half the price of another company I used in the past with the same quality if not better. I was happy with everything. I will definitely request service again.

Nada H.
Nada H.
02/06/2020 12:00:00 SA
They cracked my hard floor and they charged me for the helper also.
They are rip off.
When i complained,  they guy wanted to pay me $25 to fix the hardwood.
They are Ridiculous.

Lisa F.
Lisa F.
3/17/2022
I can't tell you how incredibly grateful I am for this company! My elderly mother was having a sewage backup problem and was so worried that it was going to cost way more than she could afford to pay. The techs came in and were able to clear the roots out and suggest a solution that buys us some time with the bigger issue. Jamie & Billy were great and if I could get them a raise I would!! My mom literally cried with relief (and so did I). It can be so hard to find honest, competent and compassionate company's these days so we will be telling all our friends & family about Alpha!!

D N.
D N.
2/22/2018
Alpha Plumbing Rocks. Seriously great people who are all around honest, genuine, fair, and are masterful at their trade. On two separate occasions, I've explained the issue on the phone, it was diagnosed correctly, and the phone estimate was spot on. Based on our experience, we will always call Alpha first.

Nancy R.
Nancy R.
12/17/2015
The Customer service rep and Chris, the plumber, were both wonderful.  Chris didn't mind my unruly dogs jumping on him.  He was fast and efficient.  I will use Alpha the next time I have plumbing issues.

Brandon L.
Brandon L.
04/09/2020 12:00:00 SA
Pros: Their service was extremely responsive and professional. Cons: The cost to replace a leaking faucet was an astronomical $670. This was a standard kitchen gooseneck that they should have carried in their truck. They billed me for time to go buy the replacement faucet which was fine, but first they went to a specialty store and sent me a sky high price. I had them go to home depot for a more reasonable price, and was charged for both trips. Excellent work, extremely professional, but I am still recovering from this financial blow.

John B.
John B.
2/27/2019
Used this company to replace some hardware in our house. Plumber was fast, informative, and productive the entire visit. Everything was completed way ahead of schedule. I will be using Alpha for every plumbing need.

Matt H.
Matt H.
9/23/2021
We used Alpha Plumbing for backflow preventer testing which is required in Anne Arundel County. They were able to come to us the next day and were on time, professional, and reasonably priced. We'll look forward to their service again next year.

Lizzy M.
Lizzy M.
3/17/2019
I really appreciate Alpha plumbing. We have used them twice, each time they were responsive, thorough and honest. I got the impression that they were genuinely trying to do a good job and save me money. I would recommend!

Joan W.
Joan W.
11/19/2020
We were introduced to Alpha Plumbing in 2010 when we moved into our house.
They have put in a gas line for our stove. Fixed a leak on one of our toilets. Put in a water line for our new refrigerator. They've fixed water line under our stink and fixed broken pipes!  Recently, our water heater went out and they came and replaced it the next day, so we could have hot water. All the guys are so polite and efficient. They've also done work on my other house.
They are my go to plumbing company by far.

Kevin S.
Kevin S.
06/09/2020 12:00:00 SA
Dan did awesome work!! Toilet install and he was in and out in a flash .... even took the old toilet with him. Out of the three plumbers I called, Alpha Plumbing had the best price!!

Courtney K.
Courtney K.
2/21/2022
Bottom Line:  Professional, friendly, transparent and reliable plumbing services.

I was building a wet bar and I needed to route plumbing to the area for a bar sink and ice maker from an adjacent bathroom.  I decided I was going to contract this work out and I found Alpha Plumbing on Yelp.  Alpha was able to come out quickly and assess the work to be done and they subsequently provided me the quote.  My job required a total of three trips to the house - the first for the assessment, the second for the rough-in and the third for the final plumbing hookup.  All three appointments were easy to schedule and the plumber, Brian, was on time, professional, transparent and respectful of me and my home.  Brian would notify me when he was on his way and wore a mask while in my house. He was very efficient with his efforts and effectively communicated what he was going to do and how long he expected it to take. The project tuned out terrific!  Shout out to Bob too!

Coincidentally, the day after my wet bar job was complete I had a non-related plumbing issue and Alpha Plumbing quickly dispatched a plumber to my house which had four gurgling, bubbling, spewing and geysering toilets making a mess of the bathroom.  (Turns out the county failed to notify my community of their plans to violently flush the sewer lines.)  Once again the plumber, Liam, was super friendly, respectful and knowledgeable and called me when he was on his way.

My experience with Alpha Plumbing was wonderful! During the course of my project and fake-emergency I communicated with John, Lorraine, Liam, Brian and Bob and everyone was so incredibly awesome and exemplary in their execution. I am very glad to have such a wonderful plumbing company in my contact list.

C W.
C W.
6/19/2019
Highly recommend. Chuck the owner came the same day I called for an estimate regarding sewer line replacement. Turns out I only needed the county to come out and snake their side to get rid of giant rootballs. Gave me a narrated video of the sewer line. Very reasonable.  Other companies had given me misinformation regarding sewer lines in general and would charge more. Highly highly recommend.

Jeff H.
Jeff H.
3/31/2023
These folks were amazing! Took time to explain while diagnosing our plumbing problem and they were quick to help us shore up our backed up septic issue. Also capped and covered an open flange on first floor and changed a seal on toilet that had been leaking. Extremely fair and affordable. Thank you guys so much! I will call again if needed andnI recommend them highly.

Tina C.
Tina C.
11/02/2016 12:00:00 SA
Great service!  They were able to come out the next day to replace a faucet for me for less than quoted over the phone.  Professional and courteous.  I asked for cards for my family members and will definitely use this company again in the future.

Debbie W.
Debbie W.
12/16/2019
I have used this company twice in the past 2 weeks. I can't say enough good thing about them.  They work quick, clean, friendly, knowledgeable you name it. I would highly recommend to anyone needing a Plummer. From our first job which was minor to a large job that required the county they were great.

Bryan O.
Bryan O.
9/24/2021
Excellent Company! Called on a Monday, they had a Team/ Owner out to review my Project, cleared the problem. They Explain everything to you, to provide you comfort! Reliable, Efficient, Trustworthy!

Nancy F.
Nancy F.
06/05/2021 12:00:00 SA
Dan Bateman was prompt, had excellent communication, he didn't mind me asking a bevy of question in order to understand my vent pipe leak, the price was reasonable and he left my home the way he found it after cleaning up. I highly recommend him.

Bob L.
Bob L.
10/24/2018
Called Alpha this morning about a gas line hookup from our basement to our new kitchen stove.  They found an available tech (Andrew) who was over within the hour to look at what needed to be done.  We gave him the ok and he finished up in about 2 hours.  He was very thorough, knew exactly what to do and did an outstanding job.  Very happy with the results and on such short notice.  Highly recommend.

A W.
A W.
01/12/2014 12:00:00 SA
This is the second time that I've called on Alpha Plumbing, and both times, I was very happy with the service that they provided. Their rates are fair and reasonable as well. Plumbing technicians are very knowledgeable and also very efficient in getting the job done. I'm very glad to have found a trustworthy and professional plumbing company. I highly recommend Alpha Plumbing!

Jaron S.
Jaron S.
03/06/2020 12:00:00 SA
Basic plumbing needs were fulfilled on a short notice. Needed dishwasher supply line replaced and they came right out next day and replaced it within 30 minutes. Also the guy was quickly able to show me why the pressure in the house was low and fixed that while he was here. Now I can run the dish washer and take more enjoyable showers. Would highly recommend and though I'd prefer no plumbing issues, I will call these guys if they do come up.

Rachel K.
Rachel K.
10/14/2020
Good service, very polite, solved my problem and made sure that i could see and understood the repair and the underlying issue.  No complaints at all.

Thomas A.
Thomas A.
3/19/2021
Recently had to have a sewer line replaced due to roots in old cast iron. Had estimates from 3 companies. Unbeknownst to the people who came out, I was once a plumber years ago. I could tell that some of the things I was being told by the other two companies weren't quite right. Score one for Alpha Plumbing. They also focus on this type of work as opposed to we do everything even though they are a full service plumbing company. Score two. Just read the side of their trucks. They also provided best price. Score three although item 2 was what mostly influenced my decision. I just felt they knew more about what they were doing. I was really glad that I chose them once they did work. Sewer Lines were 9 feet deep so considerable backhoe work. The backhoe operator was superb. Naturally there will be some damage to your lawn, but I was pleasantly surprise how little damage there was. Of course, as a homeowner you will have to renovate where trench was dug as expected. Again reasonable price, excellent work, minimal collateral damage.

Chris H.
Chris H.
10/26/2022
What an awesome company!  I had an emergency sewer backup and flooding in my basement on Monday.  Alpha Plumbing was able to have someone come to my house within only a few hours of my initial phone call.  Brian and Billy diagnosed the problem immediately upon arrival.  Really nice guys.  A joy to talk with.  Put my mind at ease.  They also found a leaking toilet and fixed that as well.  I also asked them to install a new toilet while they were here and they completed this additional task as well with unequalled speed, skill, cleanliness and professionalism.  Can't fully express how grateful and impressed I am  You guys really set the standard of what is possible for service professionals.  Thank you for always talking great care of my family and I!

Amy N.
Amy N.
9/19/2017
You guys we're absolutely AMAZING!! I really didn't think having a total sewer line replacement was going to be so easy!! You guys showed up within 24 hours of my call for an estimate and less then another 24 hours permits were pulled and my total sewer line was replaced!! Chuck did an excellent job of evaluating my problem, explaining our fix, and giving me a VERY FAIR estimate for my expensive job! You guys went above and beyond and didn't try to overcharge or rip us off. It's Very hard to find a good honest company that does excellent work and doesn't try to take advantage of you in an emergency situation!! I called 3 other common name plumbing companies for an estimate of my job. Two companies tried to charge me $1k-$1,500 more then Alpha Plumbing and the 3rd company said it cost $59 FOR AN ESTIMATE!! Since when does an estimate COST money?? I already knew what the problem was, I have had a large belly in my sewer line for years that along with all the rain created a HUGE sinkhole in my yard (or so I thought that was my only problem) that was trying to take my blacktop driveway down with it! When Chuck came out for the estimate he was very thorough and said he believes something else was going on, along with the belly in my line. The other 2 companies said NOTHING about an additional cause to my sinkhole! Chuck said when they dig to replace the line they will investigate Chuck's hunch on my additional problem. My husband was outside with them while they were doing the work, and Chuck was RIGHT we did have another problem A HUGE ONE! There was a dry well the previous owners blacktopped over in the driveway and it had collapsed. There was a huge 3ft wide X 3ft DEEP hollow space under the driveway and was a true miracle that the blacktop didn't collapse into the hollow space and take the car or one of my children with it! I can't say thank you enough to Chuck and Alpha Plumbing for there thoroughness, honesty, knowledge and quick response! I will definitely recommend Alpha Plumbing to all of my friends and family! (Already gave your number to the neighbor two doors down). Alpha Plumbing is the company you should call in your time of need! I'm so glad I did!
Forgot to mention they installed an additional clean out in the front yard free of charge. And there is a 10 year warranty/guarantee on my new sewer line.

Jason A.
Jason A.
11/20/2018
I recommend Alpha Plumbing. Their prices are good and most importantly they are honest. They also do quality work

Paul B.
Paul B.
6/15/2019
Nice people but they didn't get the job done and took my money.  It was hard to get on schedule with them because they work only M-F business hours. They replaced shower handles but then 3 months later the handles became loose and water wasn't flowing out properly.  It makes a loud vibrating noise and water doesn't come out at all unless you play around with it a few times.

I finally got them to come back to check it out and they only told me that to correct the problem I simply needed to turn the handles in a fluid motion. Imagine that? I was turning the handles incorrectly and that was the problem?   I had fun telling people that story.  Well the problem persists even after turning the handles fluidly. So now I need to find someone else who can actually fix it.  

Good luck if you go with them. I really wanted to like them because they seemed like nice people and they were reasonably priced, but ultimately it comes down to fixing the problem. And they unfortunately failed to deliver.

Andrea M.
Andrea M.
04/04/2017 12:00:00 SA
I would highly recommend Alpha Plumbing . They came out to snake our sewer line for tree roots . They gave a curtesy call to inform they were in route to my home . Both techs were friendly . The work was done in a timely manner . One tech even gave suggestions on what I can do to same money in the future. They had made a quite a mess on the floor from working but one tech got on his hands and knees and did a very good job cleaning it up. I've have companies in the past just leave a mess . Even the customer service rep I spoke with to set my appointment was super friendly .

Bob T.
Bob T.
01/10/2019 12:00:00 SA
I could not be more pleased.   Very responsive, on time as promised, clean and professional.  It is not often that you need a plumber but highly recommend the services of Alpha Plumbing when you do.

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