We were having issues with a commercial toilet in our Business.
I called Leon, as we all know this is one of the hardest services to find a good or at least a knowledgeable plumber/company, who as soon as they arrive the clock starts ticking, as far as charges, not to mention the usual trip charge, just to come out to evaluate.
What a pleasant surprise, that first when I called Royalty Plumbing.
1. I wasn't put on hold or transferred to another department, or even worse someones voice mail, Leon actually answered the phone!
2. When asked regarding a trip charge , I was told , that there would not be a trip charge, period.
3. Holy cow , Leon was on time, and even took the time to call & let me know his expected time of arrival.
4. And far from last, after inspecting the issue, it was a simple fix, and get this NO CHARGE !
I cannot recommend, Leon and Royalty plumbing enough, we have found our new plumber, as well as I have found a new residential plumber as well!
Thank you Leon,
You are a pleasure to work with !
Dan B