We needed some electrical work done so I contacted Home Advisor and got a referral to RHI Electric. I had considered doing the work myself, but because it involved aluminum wiring, I thought it best to have a professional perform the task. I researched the best way to solve the aluminum issue and it included using Alumiconn connectors. I watched videos from the manufacturer instructing the use of a torque screwdriver to use the prescribed torque, different for the copper wire and the aluminum wire. An electrician from RHI came out and I explained that we wanted to have 4 switches and one receptacle upgraded to Decora rocker switches. He said that there were two connections in our service panel that also needed to be rectified with the Alumiconn connectors. His price was $650 which seemed like quite a bit of money for what I thought would be a simple job. But what do I know, I'm not an electrician. He showed up the following Monday to do the job. While he was removing the old switches and installing the new ones, I asked about using a torque screwdriver and he explained it was not necessary. Later he asked me if I had an extra Decora receptacle so, luckily, I had one on my tool bench. As he was completing the job I asked if he was going to put on the switch plates. He said he did not have any. So, he left the job unfinished. I told him I would purchase them and install them myself. This required more adjustment of the switches and receptacles by me to get the switch plates to fit.
Here is my complaint. He completed the job in less than an hour. $650 for less than an hour of work? I respect the skill and experience of all professionals, but really, that is excessive. The cost of the supplies he used was not that great. And he did not come prepared to do the complete job. He did not have the receptacle nor the switch plates. Plus, I am not sure he used the correct procedures for installing the Alumiconn connectors. I cannot recommend this company to anyone.
