Plumbline Services

My grandson's hot water tank finally gave up the other night.  Being an older home and not well maintained by previous owners there was no choice but to replace the old beat up thing.  I went to Home Depot, found a tank, paid for it and Plumbline was calling to make an appointment even before I left the store.  It was great.  After Mike Quarry came to the house, looked at the mess, he told me what I should expect, etc.  Changing a hot water tank isn't just that simple.  Codes changed and I could see why some of the changes were needed.  Either way I wanted everything up to code for 2023 and spanking new things.  It couldn't be done that day so he came back the next day bright and early with Cameron.  I had a problem with my bank but while I was out getting that straightened out Mike and Cameron were plugging away.  They finished way early, got everything looking really nice and boy am I happy.  The best of this transaction is I had gotten some summer crude so that I was so sick that Mike just guided me through what needed to be done and why and what the solution was.  I was so happy with that.  Since I live down the street from my grandson's I asked Mike if he would mind if I went home to sleep.  He said I should probably do that.  My grandson's who are 24 and 19 were home so they didn't need me.  Mike and Cameron finished up early and called me.  I'm telling you I was so happy but still sick.  Mike was patient with me and explained as much as my mind could handle in a way that was not threatening, not condesending and truly was a help.  I had to return the other tank but that was nothing compared to having a new working tank.  And they cleaned up like a champ.  They came to a mess but left it all cleaned up.  I liked Mikes work so much I invited him back this coming Wednesday to repair something that needed to be replaced.  And I have other stuff for him to do.  Thanks Mike and thanks Cameron!!!

Plumbline HVAC service was a scam.  My wife called when our AC went out during the hottest day this week and I was away on travel. They mentioned it would be $49 for a service call. In reality it is $49 to show up, $149 for a diagnosis, and would have been $586 to replace a simple capacitor. Luckily my wife is smarter than that. When I returned, I bought the part next day on Amazon for $16 and replaced the capacitor within 10min.  Don't let these folks prey on you or your elderly relatives.  Honest work should cost honest prices; not whatever they can get you to pay when you are in a vulnerable position.  I'm genuinely disappointed in the morality of this company.

I had a backed-up sewer drain and I thought I would give Plumbline a try. So I scheduled an appointment and Noah from Plumbline called and let me know he was on his way. Noah arrived and listened closely to my comments and then made his own inspection. Noah decided on an entry point for his drain cable machine and then methodically ran the cable in and out until the blockage was cleared. Noah tested his work by running extra water down the drain and there was no longer any backup. Thank you Noah !!!
I recommend this company.

I've had Plumbline out a couple of times now. Last time was 2019. When my garbage disposal leaked everywhere last night I was able to get an appointment next day. I do like the fact that they text you who's coming and a picture. They're really great at keeping you apprised. Today Wyatt came out he was very helpful. Everything is up and running. He even checked the sink for me that was slow. I highly recommend!

DO NOT USE. They quoted us $26,000 for a job another company did for $4,000. They are a bunch of salespeople that claim they're master plumbers. Pay a little extra for a sewer line clean. Don't be tempted by the cheap sewer cleaning. They will get their line stuck and threaten to charge you $500 to cut it and leave it. Other companies don't do that.

We asked Plumbline to quote us a Heat pump system, that was eligible for the Xcel Heatpump rebate.

Jay Sohn, the sales guy showed up. Made a comment that a heat pump system could cost $10,000 or more, and looked at me like....Can you afford that?
He walked around the house, did not appear to make any notes, and then left. (Never to be heard from again.)

So.....two weeks later, it's difficult to take these folks seriously.

Rog

Do NOT use this this service. I had a leaky hot water heater, they came out and quoted me $4,000, saying I needed to replace the whole hot water heater and do a bunch of other work to bring things to code. There were no issues with the hot water heater other than the leak at the hot water hookup, so I refused to believe I needed to replace it. I had another plumber come out and look at it, he tightened the hookup and said it was fixed. He had to charge me $130 for the visit, but the work itself didn't even cost that much. He said there were no other issues with the unit and it could last me another 5-7 years. I am so glad I got a second opinion.

This company is absolutely awful. They were all nicely/nice until you hand over the check. Their follow-up and customer service is repulsive. They destroyed my backyard (some of which was expected). They ripped my redwood deck off its foundation and left it in the middle of my yard for over a month. They finally put it back poorly. They did not have my permission to do it and I was told beforehand they wouldn't need to. They severed my sprinkler line, and left it unmarked. They ripped out my backyard fence and left me nothing to try and rebuild it. This all happened in December of 2022. I have tried numerous times to get someone to replace/repair some of what they destroyed/damaged, absolutely no response from anyone. Oh for the days when the customer comes first. It says on their vans Satisfaction Guaranteed. Nope, not this customer, who plopped down over $20,000.00. Greed indeed! I strongly suggest you NOT ever use Plumbline.

We just had a visit from Ryan to inspect our HVAC system before winter and he was extremely knowledgeable and professional!

We had an emergency water pipe problem.  Dave Godfrey was the technician responding to our call.  Dave was extremely helpful, courteous and professional.  He knew we were distressed about our water leak.  He reassured us he could fix the problem quickly and reasonably priced. He began work immediately.  We were so impressed with his work! Thank you again Dave for your hard work! Plumbline was exceptional! Thank you!

I am very pleased with the service I received for my AC. My technician Tony was efficient, kind, very professional and up front with not only the issue but the cost as well. I will continue to use plumbline for future issues in my home.

On time. Courteous. Austin was Personable. Responsive to my needs and suggestions. I had about 9 electrical issues to work on, it took the whole day.​ New wiring, ​​new switches, new receptacles-plugs. Very easy explanations of what he was doing and why. ​

DISAPPOINTED - I will give them a few stars because they are timely and efficient when it comes to getting someone out in a day or two/their prices are predictable being a big brand company but they told me I needed a full sewer line replacement so I had another small business sewer company come out and check out the main line and they not only quoted me a more reasonable price but actually helped us find a solution that is not a full repair (we didn't need to do a full repair). Plus our technician couldn't even clear the drain which they have a note on their website saying If the drain technician cannot clear your line it will be FREE. it was not free - we still had to pay for them to snake/pull the toilet which was $168 and we had to pay another $260ish to have them scope the drain + we would have to pay even more to get the scope video? (Dig It Sewer Repair scoped our drain FOR FREE) ... hear me out if its an emergency I guess they are okay to use since its timely but if you can wait and call around, reach out to other companies in the Denver area like Dig It Sewer Repair or Colorado Plumbing - GET MULTIPLE OPINIONS ON ANY BIG REPLACEMENTS SO YOU DON'T GET RIPPED OFF!