Mighty Plumbing and Heating

I used Mighty Plumbing to install a ductless mini split AC. Zach was my sales man, he quoted me a price that we agreed on and set the date for an upcoming Monday for the install. The Friday before, I contacted Zach to verify the details and price, which he confirmed. The install was set for 8am Monday morning. At 847am the day of the install, Zach texts me a message detailing they had a massive price increase over the weekend and now the quoted price we had agreed on, and confirmed, would be $3,000 more... after push back, he said they could reduce it $300, so $2700 more than initially agreed on. Mind you, I have called off all the other companies I got quotes from, and we're staring down the barrel of 90-100 degree weather for the foreseeable future. I had no other choice but to move forward, but is this how a reputable company should do business??? Get a customer in the door with an attractive quote then pull the sheet out from under once you have them cornered?

Additionally Zach promised work would be done in 1 day, it took 2 days with lots of loose ends to tie up- took them two weeks and lots of contact from me to repair the dry wall they had to remove and seal the holes they made on the outside of my property. Additionally was never even given an invoice, or copies of the permits they supposedly pulled. I contacted the main office and Kelly was very nice and helped me coordinate these things, she seemed equally surprised at how they had dropped the ball on all these details. I've asked multiple times to speak with the owner, or someone who could offer me some kind of explanation as to how prices can drastically change $3,000 from an agreed upon price over the weekend. Seems convenient for them, or likely a massive screw up that is being brushed under the rug. Ridiculous.

The silver lining- I'm happy with the product so far and the Install crew (Zeke and Angel) were very respectful of me and my home and did great work. All things considered, the overall headache and questionable business practices would really make me question working with this company again. To date, I have not received even an apology. I'm considering filing with the BBB because this type of business practice is unethical, and shady at best. Feels like I was purchasing a car at a used lot on Colfax, sketchy. Buyer beware!

I called and got an estimate on a couple large plumbing jobs. The technician they sent the first time seemed very knowledgeable. However...a couple days later I needed someone to come over asap and change some washing machine valves. I needed the job done asap because of another unrelated home improvement job. A different technician came by the next day and replaced the valves. About an hour after they left I noticed one was leaking, I called and they sent the same guy back over the next day to fix it. He said he fixed it and was about to leave when I noticed it was still dripping! Absolutely terrible quality control and attention to detail. I said im sorry but that is still dripping and will need to be fixed yet again. He then removed all the problematic fittings and replaced them with a different style of valve and soldered it into place. Finally not dripping he left. Needless to say I'm not planning on hiring them for the remaining major plumbing job. It is mind boggling to me that the technician didn't check his work for leaks on either occasion!

They were very fast to communicate, and they came to my house the same day I called. Sadly, by the time they came around 6 pm and the time it would take to fix the furnace, it was going to be out of office hours, and there was going to be a charge of $500 extra, so we decided not to do it with them.

The technician was friendly and a little pushy into getting a new furnace, and he offered us all these brochures from the company. Honestly, we just wanted to fix our furnace because we can't add another expense after recently buying this house.

I would say that the second company did a better throughout inspection of our furnace, and it wasn't pushing any sales on us.

Either way, we knew our furnace was 17 years old, and we will need a new furnace and A/c unit. So, I would keep them as one of my options in the future.

Mighty did a pretty simple toilet repair and supply line and valve replacement for me today. The tech was quick and completed the job well, with no mess left behind. Overall a great experience. They were very expensive however, the only downside.

This company didn't do any work for me mainly because we couldn't get past the messaging stage.  They asked me for additional information and within 30 seconds of me giving it they changed the appointment. I know I was quick to respond and have no clue why they decided to cancel the appointment they agreed to but apparently it was just not going to be a good fit. Disappointing

Roy was right on time for my scheduled appointment.  He was extremely polite, engaging as well as educational.  

I hope that I if I need plumbing services again, that I have the opportunity to request Roy to perform any additional work at our home.

Terrible place. My deceased daughter used this company and she got a lot of work done for $42,000. After the work was complete they had to come back at least 15 times. I recently called them to tell them that we lost the sale of the house because the heater was once again not working. We sold it since then and there was  a major leak upstairs and they put brand new plumbing the entire house with galvanize plumbing they said it wasn't their work so I had to pay another $10,000 I have asked them to return $5000-$8,000 of my money due to their constant come backs. And they never got a part in for the upstairs air conditioning so we had to sell it not fixed or complete. The owner never calls back and doesn't take this seriously thinks I'm joking around and refuses to give us money back or any money at all so I have filed in court, but they are very backed up in Adams county. Therefore it's going to take a little extra time and they are aware of this and they're still unwilling to even give anything back for their sloppy inconsistent work that wasn't even complete. Zach a former employee lied so much and said he was the co- owner , which wasn't true . See you in court .......

They are ridiculously overpriced and push additional products and services. And by ridiculously, I mean ridiculously!

I've used this company for several years now and can't believe the price for connecting a drain, setting a bathtub and new facet for a shower. The tech gave me a price of $3300  We've had the same work done before for another client and paid less than $700. I'm all for increasing prices but this is ridiculous and for a couple hours of work, no thank you!!! FIND ANOTHER COMPANY THAT DOES PRICE GOUGE!!!

Ryan, Elijah and Zach were incredibly professional, transparent and communicative. Our 85+ year old house had a ceramic sewer line and they fixed it for us, with minimal damage and upset to our lives and home. They treated my Husband and I with respect and kindness. I sincerely appreciated how honest and upfront they were through the whole process. They made a very challenging situation as pain-free as possible. Highly recommend this team and company.

I recommend this company, they are reliable, transparent, very responsive. The whole team from front desk to crew have exceptional customer service.