Description
Unclogging drains, toilets, and sewers. Sewer scope inspection. Garbage disposal replacement. Bathroom vanity, tub, and sink remodels. Toilet, sink, faucet, shower, tub, and fixture repair or replacement. Ice maker lines. Sump pump repairs and installation. Dishwasher installation. Leaking hose bibs (spigots). Shut off valves. To name a few....
HISTORY
Established in 2009.
Established in 2009, we are a family owned and operated business. We believe in building relationships with our clients through trustworthy, reliable, and experienced service you can count on. We know Your Referral is Our Future
ABOUT BUSINESS OWNER
Jim has over 25 years of experience in service repair, finish work, and drain cleaning. Jim's work ethic, experience, and pricing sells itself. He does not believe in up selling unnecessary services but instead believes in developing long term relationships with our clients by completing a job well done at reasonable, no surprise pricing. Jim says the best compliment a customer can give you is their referral and repeat business.
Jim lives in Southeast Aurora with his wife of 23 years, Marci, their daughter Shea, and their dogs and cats.
SERVICES
Drain Cleaning, Sink Repair, Faucet Repair, Garbage Disposal Repair, Toilet Installation, Sink Installation , Bathtub & Shower Installation, Garbage Disposal Installation, Sump Pump Repair, Leak Detection, Pipe Repair, Toilet Repair, Bathtub & Shower Repair, Sewer Services, Faucet Installation, Water Heater Installation , Drain Installation, Sump Pump Installation, Pipe Installation, Water Filter Services, , ,
Reviews
After a terrible experience with a different company I called Jimmy desperate for help. His wife took my call and was extremely friendly and helpful. She was able to get Jim out here within a couple of hours of my call.
Jim got our clog fixed quickly and gave me a 30 day guarantee. Best of all he was friendly and honest. I had called a different company prior who were rude, arrogant and tried to majorly gouge me on the price. I highly recommend Jimmy Rooter and will absolutely use them in the future!
Jan J.
12/09/2016 12:00:00 SA
Jimmy did a great job. Excellent tech.
What a refreshing change to have found this company. Excellent service from the first telephone call to the actual service (sewer scope and cleaning if necessary for maintenance). In this day and age where you sometimes feel that everyone who provides service is going to upsell you or rip you off, this was an unbelievable change from all of that. You can tell that Jimmy and his family (it is a family owned and operated business) take pride in their work and that their customers are important. Jimmy was prompt, informative and just a joy to have here. I would highly recommend them and I am so glad that I was able to find them due to the excellent reviews that they have gotten on YELP. Thank you Jimmy and family!!
Wow - what a great experience we had with this small family owned company. They replaced a kitchen sink, installed two new faucets and made some other repairs on faucets and showers.
It was easy to schedule with Marci in the office. She was extremely responsive, was a clear communicator and kept us posted on the arrival time of the team to our house.
The two Jims who came to do the work (father and son) were great. They were polite, considerate (wore booties when walking on carpet) and took pride in their work.
The older Jim tackled a tricky plumbing issue (we went from a two bowl sink to one deeper bowl with garbage disposal) by designing and building his own piping solution. He also went the extra mile by adding a more accessible clean out plug. There were a number of little things that he did during the installation as well so that the end result is exactly perfect!
The younger Jim took care of the other tasks on our list. As he was working the list, he also went the extra mile by fixing some other little things that we hadn't even noticed needed fixing! He was great about showing us what was causing our problems and then clearly explaining how he would fix each issue.
And yippee, the charge for all of the work was very reasonable. They definitely earned 5 stars from us and we are happy to recommend them!
Holly W.
11/03/2014 12:00:00 SA
Used Jimmy to clear our drain in the laundry room. He arrived right when he told me he would, he was fast and efficient but thorough. He also was very informative...he didn't just fix the problem he explained the drains and stuff to me so I could understand what the problems were. He also had great vacation advice. He was patient with both my dog and my 4 year old being excited to have someone in the house.
The biggest point to me though (other than fixing the problem) is we have used plumbers in the pass that make a horrible mess and leave...I was already prepared to clean up after Jimmy...However that is not the case, Jimmy cleaned up all the goo that came out of that gross drain, he was even worried about the towel I gave him being ruined. I really appreciated his attention to detail. We would definitely use him again.
Junior came gave me an estimate to fix 2 leaking showers. Marci and Junior were great about fitting our little job in.
Excellent service, timely, reasonably priced and a pleasure to work with.
Will definitely keep them in mind for future needs.
We have used Jimmy multiple times.
He is fast and fair.
I recommend his services.
Such a great company! These guys work hard and do great work. We were really pleased with their effort and time they spent to do the job right. Very impressive to install 5 toilets in half a day.
Incredible service. My parents had a backup in their basement and tried to mediate the problem on their own to no avail. Called Jimmy Rooters and spoke to Jimmy's wife who was very knowledgeable and kind. Jimmy Jr came out on time and quickly fixed the problem. The cost was very very reasonable and my parents were really impressed with his knowledge and professionalism. My parents and I highly recommend Jimmy Rooters. I would not consider calling anyone else, they are fantastic!
Jimmy was on time, diagnosed the issue within 15 minutes and was able to point out and show me the issues inside the wall. House is 1950's and the trap to the tub is causing a problem. Have another appointment Saturday to tear out drywall and repair, my experience with Jimmy Rooter has been exceptional. Marci quickly returns calls and they are easy to work with.
Monte L.
11/11/2017 12:00:00 SA
I would highly recommend Jimmy for your plumbing needs I had him recently put in a disposal and he was very professional and through and very nice and clean after the service. His rates are great.. I will be definitely use him again for any plumbing I need done. You cannot go wrong with Jimmy...
All the reviews are correct! Jim Sr came to my home to fix a leak in the sink/replace fixture and replace the valve in the main water line. He is honest, dependable and reasonably priced. Jim really knows his craft too. Great experience!
We have used these guys many times (thanks to our young children who enjoy flushing things down the toilet). They are always fantastic and we wouldn't use anyone else. Great service and a trusted family owned business. I will recommend them to anyone who needs a plumber.
Call Jimmy if you are in Saddle Rock! He is a great local plumber that is fast, efficient, respectful of your home, and reasonably priced. I would highly recommend him to anyone.
Laurie M.
05/09/2019 12:00:00 SA
Dan did a great job. Quick, efficient, smiling and then drain was cleared. Thanks Dan!
Adam P.
05/10/2019 12:00:00 SA
Had an awesome experience with this company! Came out for an estimate on 3 repairs I needed inside and outside and 3 hours later, instead of an estimate, all of the work was done for half the cost I was expecting. Thanks so much!
Erdem O.
03/05/2016 12:00:00 SA
Excellent Service with reasonable prices!!! I dont think I'll ever try to fix something on my own. I had a bad Gas valve on my water heater that wasn't able to keep the flame up. Jim showed up and got it replaced in 15min even without draining the tank. What a professionalism!!! I'm glad to find these Guys. I'll definitely work with Jimmy Rooter again once I decide to renew my water heater next year or so. Thank you for your awesome service.
Elizabeth Z.
01/08/2020 12:00:00 SA
I have used Jimmy Rooter many times over the years. Everything always goes smoothly, from your call to Marcy, to Jimmy Sr. or Jimmy Jr. showing up on time. They have cleared my sewer line of tree roots multiple times, and helped me find a reasonable sewer line replacement company when the line was beyond repair. They have cleared basement floor drains, changed out faucets and fixed my toilet. During the most recent visit, Jimmy Jr. left to run to a supply store to see if he could find a part to fix my classic art-deco faucets (from 1938). I was hoping I would not have to replace them. He found the part and fixed the faucet. They are so reliable and affordable. I will never use another plumber. You will not be disappointed.
Great, honest company. We had our sewer line scoped at inspection from another company that honestly should have done a better job. Jimmy (the son) came out 10 months later for preventive maintenance that I decided to schedule. Everything went exactly as quoted, and with great customer service. He took a lot of time to explain everything to me, and helped me understand and plan for what we would need to do to address the issues. Our home is over 60 years old, and has all the original clay plumbing. We knew coming into the purchase that we would need to do repairs at some point. For now, we have a clean sewer, and we will definitely be keeping up with maintenance through Jimmy Rooter. And I would trust him 100% to do repairs when the time comes. Whatever you do, do not use another company by the name of discount rooter - they are terrible! Oh, and Jimmy cleaned everything up impeccably before leaving.
John T.
11/12/2014 12:00:00 SA
My experience with Jimmy Rooter unclogging our Kitchen drain was as good as it gets. He showed up at the time he said, snaked out the drain with the right tool, the blockage was about 40 feet down the line, (so the several times I used draino the day before I called him probably never got close the clog) and gave us a 30 day guarantee. I was a little hesitant at first to call him since his price was so good ($65) compared to what the nationally know companies wanted but I am so glad I did. He's the real deal a hard working,honest, self employed business man whose excellent service and price motivated me to write my first Yelp review!
Mohsin K.
06/09/2019 12:00:00 SA
Best plumber in town. I was sick of wana be plumbers and after searching Yelp and Google reviews I hired Jimmy rooter. Did a great job, professional, and reasonable, would definitely recommend.
I would give these guys less than 1 star if I could. Jimmy and his sidekick showed up to our house and right off the bat my husband could tell they didn't really know what they were doing. Even though they should have taken the toilet off the base and gone from there they didn't want to because that would have been too much work. They went in from our roof and did a poor job of it because we ended up having to call them back 2 weeks later. They did the same piss poor job and now 1 week later when the same thing is happening we're going with real professionals (Roto Rooter). Not only was their work low quality but I felt uncomfortable letting them into my home and my husband said that they don't even have the proper tools to accomplish their job. Jimmy himself admitted that the tool he uses (the snake?) wasn't even long enough to reach the street. Our house is pretty small and vey close to the street. Do not waste your money on Jimmy Rooter.
I had a kitchen sink backing up and trap leaking. Left a message Thursday night, had a call back Friday morning and got an appointment Friday afternoon. It was a quick fix and very reasonably priced! Jimmy gave a 30 day warranty on the work. Will definitely use Jimmy Rooter in the future.
Kim M.
05/03/2012 12:00:00 SA
The overflow gasket on my tub needed replacing. The water from the tub had already leaked through to the ceiling below into the downstairs shower and had caused extensive damage to the drywall. I was not looking forward to another expensive repair job.
I called Jimmy Rooter a couple of days ago and I had enough information to give him an accurate description of my problem. He gave me a quote over the phone and came out and did the job. He was very professional when he had to reschedule our previous appointment. When he came out he explained every step of the repair and he stuck to his quote. He was very personable and I would recommend him to my friends.
Wow! Incredible service! I called Jimmy Rooter after waiting too long for a sewer cleanout. My sewer drain makes a couple difficult curves and is over 80 feet from the city tap. When I had the house inspected in 2012, the inspector only had a 50-foot camera, so I couldn't see thick root balls at 75 feet. I hired Drain Genius a couple times; he never bothered to run a camera (that costs extra), nor did he get his snake all the way to the street, but he had no trouble concluding that I needed a new sewer drain ($5-10K). Jimmy came by the house and ran a camera all the way to the city tap. After rooting my line SIX TIMES, Jimmy was able to clear the line all the way to the city tap. He initially thought that the blockage at 75 ft wasn't solvable, but with persistence, he was able to clear the entire line all the way to the street and keep me from (hopefully) having to replace my line for 10 years or more. He stayed until 9 pm on a Friday night, saying he just didn't feel good about leaving us with that blockage. His charge was very reasonable, given his huge effort. I'm eternally grateful.
Really great! I left a message to make an appointment and they returned my call the next morning. Jimmy was right on time. And he fixed all my plumbing problems in no time and it was super affordable.
Jim with Jimmy Rooter was great. He explained the problem we were having with our sewer line so that my wife and I understood. He went above an beyond staying late to complete the work. I highly recommend Jimmy Rooter.
Jimmie was the best, trustworthy, honest and a good plumber. We will definitely call him again when needed.
We purchased a home a couple of years ago and the pumbing work was mediocre at its best. Thank goodness for Jimmy Rooter. They're professional, honest people & most important their work is exceptional. They'll be back for another major issue at our house. They're for sure our plumbers for life!
Robert J.
08/10/2019 12:00:00 SA
JImmy Rooter is great. I had an extremely loud pipe knocking issue and Jimmy replaced the PRV valve on the main water line coming into the house. The job was perfect. Jimmy was professional, clean, on time and very reasonable. I would highly recommend Jimmy Rooter and they will be the first one I call for future plumbing issues.
A S.
11/04/2015 12:00:00 SA
Excellent service. They were very personable, professional, courteous, and caring. He came over on short notice and worked quickly. Went above and beyond...Saved the day!
Jim, the tech, came in and figured out the problem in a second with my garbage disposal.
Friendly, professional and reasonable, definitely use these guys again!!
Jimmy and his son Jim are terrific. They always respond as soon as they can and took good care of my elderly Dad whenever there was a problem. They were fairly priced and really cared to make sure the job was done well and that my Dad's house was well taken care of, plumbing and rooter wise. We love them!
Jason C.
06/03/2019 12:00:00 SA
Great work! Fast effective and not too expensive. My sink drain has been clogged for weeks. I tried everything I could to take care of it myself and had no luck. I found these guys on Yelp and gave them a call. They got back to me a day later and set the appointment for the following Monday. I did set the appointment for between 10:00am and 11:00am. When he didn't arrive by 10:30, I called and left a message. He finally arrived a little after 11:00, but I didn't mind because I understand how things can get behind. He checked out my pipes to make sure he was going after the right thing before going to work. He cleared everything and took a little extra time to help clean out the black water that had built up in the dishwasher. So it's clear he is not into rushing a job just to keep his next appointment. I appreciate it greatly. He also gave me some advice on how to improve the drain system. He packed up and charged me $85, on the credit card just like I was quoted over the phone. He was friendly and talkative too. Thanks for all you do.
Jimmy Rooter is awesome! So here's the story. I had a pipe that was leaking in my crawl space. After putting my google skills to the test I thought that it was backed up. I called Jimmy and made an appointment to have Jimmy come out. Marci made the appointment and was SUPER nice! She made my appointment and sent out Jimmy. When Jimmy arrived he was unaware that the pipe was in the crawl space. i probably forgot to mention that. He goes in and realizes that the pipe is actually cracked and not backed up (thanks a lot Google). He then quoted me a great price to get the pipe fixed. While there he mentioned that he could re install the pipe so that if there ever was a backup I could access the pipe from the bathroom and not the outside or the crawl space (saving me lots of money in the future should I ever have an issue). He didn't even charge me for that. Oh and did I mention that I was having my 2 year old's birthday party that day? Jimmy called me before he went out and reassured me that he would be done in an hour and that we could use water as soon as he changed the pie. YES!!! All in all visits from the plumber are met with the same enthusiasm as a dentist visit but Jimmy made it a painless experience (see what I did there). I would highly recommend him. He will be my go to guy that I hope to never have to call again. YOU THE MAN JIMMY!!!
Marla B.
12/01/2016 12:00:00 SA
Highly recommend! This is a family-run business. They beat the bids out, got here same day, and Jimmy was great... Very professional and helpful! I would use them again, no question. Thanks again!
Richard G.
08/09/2019 12:00:00 SA
Jimmy stopped by and removed blockage from the drains in our house today. We were constantly experiencing an overflow in the kitchen sink whenever we washed clothes in the basement. He was very professional, took the time to explain what he was doing and why, and was in and out in about 45 minutes.
The overflow is no longer occurring after his visit. We are very happy with the results and his very reasonable pricing!
We needed to have a sump pump replaced. Found Jimmy Rooter on Yelp and spoke to Marci who was super in booking our service appointment. Jimmy was on time and highly professional in his ability to quickly assess what needs to be done, complete the replacement and made some improvements that were overlooked prior. A terrific company with excellent service! Many Thanks!!
I called Jimmy based on the reviews I read on Yelp. I'm so happy I chose him. He came out when he said he would and charged me exactly what he originally quoted.
Jimmy is reliable, professional and courteous. I would not hesitate to recommend him for your drain cleaning needs.
Katie T.
02/06/2020 12:00:00 SA
These guys are the best! So is Marci. My kitchen sink and dishwasher were backed up and they were booked up, but made it a priority to come and take care of my problem in less than 24 hours of me reaching out to them. They are affordable and also just the nicest people. This is my second time using these guys and I will absolutely use them again if I have any other issues. I highly recommend them to anyone!
Stephany R.
03/09/2021 12:00:00 SA
Had Jimmy Rooter out a couple years ago to have the drain in my basement laundry room snaked/cleared. He advised us to have the main line cleared out and we simply forgot. My husband brought it up again in November and I finally got around to calling in March. We are so glad that we did! He said that we had a couple spots along our main line that were not far away from being 100% clogged. So glad we called when we did and didn't wait to call when it was a gross emergency.
Marci and Jimmy have a great operation. They are very personable and professional. They went above and beyond our expectations. Would have them come by again if we hadn't moved away. I highly recommend.
Robert S.
08/10/2013 12:00:00 SA
needed a toilet replaced and removed. Came when he said on the weekend, earlier jobs pending his arrival. He was quick, to the point, and had enough help to get the toilets up and down the stairs. You shouldn't complicate simplicity and Jimmy sure doesn't.
Jimmy D.
11/08/2010 12:00:00 SA
This was one of those experiences where I felt I just had to post a review. I've never had a good experience searching for plumbers (or finding good ones, for that matter) that were affordable & trustworthy. So when my kitchen sink drain was clogged I wasn't looking fwd to having to hire someone to unclog it.
I started by doing a web search for cheap, affordable drain cleaner in Denver & came across the big guys 1st, so I went onto the sites of the ones I'd heard of & tried to get basic pricing for drain cleaning. They wouldn't even give me a price. I checked them out on Yelp & saw reviews about the shady upselling they do - ugh.
After about an hour of searching online, I somehow came across Jimmy Rooter's web site (not the greatest site, but the price posted was the cheapest drain cleaning quote I could find - and hey...my name is Jimmy) and scheduled a time for him to come out & unclog it. He ended up having to come out twice (from Aurora to my house in Westminster), and spent several hours getting it all cleaned out since it was hard to access - but still only charged me $75 and didn't try to sell me on anything else.
So this was just what I wanted - someone honest that would come out - get the job done, and leave me with a clean drain, not a clean wallet. I can't attest to his skills as a plumber, since I didn't have any actual plumbing work done, but if your pipe's clogged & you're looking for an affordable alternative to the shady plumbers we've all read so much about, I'd recommend Jimmy Rooter.
Originally had my main line cleaned last fall - very reasonable! When a shower drain became clogged, I called and he came the same day. Unfortunately, the situation was more complicated than expected and I needed to schedule another day. No charge for the free estimate, even though he did work on the clog. Returned on time, professional, extremely helpful and nice. Came back a third time to replace a toilet I wanted to update, completed quickly and the entire bill, for clog and toilet, was lower than I expected. Very pleased and have already recommended these guys to others!
Hilary O.
05/06/2016 12:00:00 SA
I cannot say not say enough good things about Jimmy Rooter. Luckily, I didn't have a problem or back up. I have a 90 year old house with original clay pipes, so I just wanted to have it cleaned and checked to be safe. I couldn't believe how cheap it was. I think it was around $85 then another $20 because the main sewer line is accessed through the toilet. That included the cleaning and video scope. Jimmy was so thorough and explained everything along the way. He pointed out other things about our house's plumbing that was just extra information. On another note, one time we used Roto Rooter for a backed up sewer line in another house. They hosed us for $515 (and it was a weekday, regular hours appointment). That same thing...just cleaning the line without a video where there was a partial block-- would have cost just over $100 if we went with Jimmy Rooter.
Stephanie P.
05/06/2021 12:00:00 SA
Jim showed up on time, practically to the minute, and knew almost immediately what the issue was when it had stumped two other plumbers. He was able to resolve it immediately for a cost that was much lower than any of the exploratory, potential fixes the other two plumbers proposed. He took things apart, showed and explained to me exactly what was going on. They were also very kind on the phone. Thank you!
Jimmy Rooter is AWESOME!! We were looking for a plumber to change out two bathroom faucets and a shower/bathtub combo trim set. The experience from start to finish was 5 stars plus!! Marci should give seminars on customer service...she is that great!! So friendly and knowledgeable. She scheduled us in a very reasonable time and their rates are extremely fair!! Jimmy was excellent at the install. You can tell he cares about doing the job right and customer satisfaction. I would definitely recommend Jimmy Rooter and will call them again if we have future plumbing needs. Thanks Jimmy Rooter!!
RJ G.
01/10/2020 12:00:00 SA
Jim is honest and fantastic to work with. He came out as scheduled to scope my sanitary sewer service line.
I bought my home on short sale and had some maintenance and repair issues. Another company told me I had tree roots in my sanitary sewer service line. They told me I should get it cleaned out with a 4-in blade at least twice a year. They charged me a lot of money to do so.
Jim was able to video scope the line and give me an honest assessment about the condition of the line. It was just recently replaced and it was in good condition. No tree roots, some cobwebs. He even scoped back towards the house and was able to give me an assessment on the condition of the pipes.
Very professional, fast, efficient, and honest. Couldn't ask for more from a plumber. Five stars all the way.
Coco O.
05/04/2016 12:00:00 SA
Jimmy, Sr. came out and was 20 minutes early to snake our basement mainline. He was wonderful! Thanks to YELP and the dedication of the users with their reviews, I found a professional serviceman that did a great job at a great price!
I have high anxiety when I find it necessary to bring in a service professional due to some really bad experiences.
The perfect score Jimmy Rooter had, and the wonderful Marcie talking me thru the process and expected estimate based on my description made my choice easy!
Jimmy had the knowledge, experience and patience to walk me through the problem and even used his camera scope to show me the drain and where the junctions were and where the inside pipe met the outside sewer line.
Many sincere thanks for all of your help!
Chauntel R.
09/03/2017 12:00:00 SA
First I want to start by saying Marci has to be one of the nicest most delightful people I have ever dealt with. She is upfront, honest and gave me very reasonable price quotes for the jobs I requested. The day I had scheduled for my repairs I noticed my garbage disposal had just stopped working so I contacted Marci and asked if it was too late to add the disposal replacement. Marci was so kind, she advised me that it could be added on and this price quote she gave for the disposal was reasonable too. She also said I could possibly find a disposal on sale at our local hardware store or they could provide one, she emailed a link with the one they provide to me so I could see reviews and price, after this experience I completely trust her. The two Jim's arrived and were very professional and polite. I had garbage disposal replacement, main line rooter, toilet wax ring replaced with new bolts with caulking and bathtub drain cleaning. Another thing I appreciate about both of these gentlemen is that they are perfectionist in their craft. Thank you
Michael B.
03/08/2015 12:00:00 SA
I had a kitchen sink that wouldn't drain very well. This was just about a year after a similar experience with me calling a different company led to a complete sewer line repair when their drain cleaner got caught 9 feet deep under my house (well since you have to dig to get the cleaner out why don't we just replace the whole line which is falling apart but not in awful shape?). I was looking for a smaller company. I came across Jimmy Rooter and his rates sounded very reasonable. But I was afraid of there being a problem and his cleaner getting caught underneath my house in a 'crack' that was before where they replaced. I couldn't sleep the night before he was to come. When he (actually his son) came I joked about how I was afraid it would get caught and he showed me the head he would use on my line and explained how it was common for companies to use 'blades' on the snake for the express purpose of getting them stuck in the small cracks that develop in the old clay pipes. He assured me that using the right head would prevent this from happening. He snaked my line and ran water. It ran a bit better but still backed up. He went to his van and got a completely new line and ran it down again and this time it worked. The charge was very reasonable and as he left I thought about how I wished I had found him a year ago instead of a company in whose interests it was to manufacture a problem since they also happen to replace sewer lines. I highly recommend them - imagine a company who only cleans the drains and doesn't give BS. I hope I don't have to call a drain cleaner again, but if I do they will be my first call.
I was told by two appliance repair people that my dishwasher had a leak and a motor was going out. I did not know when I bought the house that under the cabinets they never put tile and was told I had to get the dishwasher out which might mean taking out the tiles in front. I let it go for almost a year since I did not want to dig up the kitchen tile. My customer came over, jiggled it a bit and out it came without digging up tiles. (ended up nothing wrong with the dishwasher as noted by an appliance repair person today.)
Jimmy Rooter got me in quickly for an appointment, came out and explained why the stench was so bad. The plumbing was never originally put in correctly, the hoses were upside down, things drain and that water just sits and rots along with the food particles. What I did not know is the water sitting stagnant in those hose lines were a smelly disgusting vile sewer pit. I decided to have all the plumbing redone as well as a new disposal.
Very reasonable pricing, great work, I liked that he explained why my kitchen smelled like a sewer. He could not keep to the pricing as I decided to add more work which also required him to run up to a hardware store to get a part. Fully expected that as anyone would and had no issue with it.
He checked on all the things I had asked about when I made the appointment, things I forgot about. He said this is dripping because it is not on tight enough, this is leaking because they used pipe tape when they should not have and fixed those little issues. He could have lied and said this will be another $$$ but was honest, something that one rarely runs across now.
This company will be my go to now for all my plumbing issues and having him come back for the water heater which he explained why it was leaking, not installed correctly, outdoor faucets, etc.
Heads up, check under your kitchen sink, if your hoses are in a down U bad thing. If your disposal line is on wrong, dirty nasty water can wash back into your dishwasher, mine was done wrong. Call these people to have it corrected you will not be disappointed!
These guys are awesome! I've used them twice in the last six weeks.
First time fixed a leaking shower went above and beyond... checking a couple additional items at no extra charge!
Second time was just yesterday they replaced my hot water heater with last minute same day service! So thankful for the speedy service.
Very professional, knowledgeable and friendly! Definitely my go to guys moving forward!
I've had pretty horrible experiences with plumbers in the past. I am excited that I found Jimmy Rooter though! They were very honest about the work that was being performed and had great prices! I will definitely use them for any plumbing issues going forward.
Brittany B.
04/02/2021 12:00:00 SA
100% would recommend! We suspected a broken pipe, so we scheduled a time for them to come check it out. They were friendly and efficient in scheduling an appointment and showed up within the 1 hour appointment window. He was able to confirm a busted pipe and offered to come back same day to fix it! We got it fixed that day for a reasonable price and he was honest and friendly throughout! We will 100% use again if ever needed!
Jimmy is extremely knowledgeable, reasonably priced and prompt. Terrific customer service. His wife, Marci, is a sweetheart and will contact you directly to keep you posted if he is running a bit behind. I am a customer for life! I totally recommend!
Showed up on time and completed the job as promised. I've already had them out a 2nd time for additional plumbing work. Fair price, great service, and you can tell these guys are genuine right when they enter your house.
Jimmy and all the staff are amazing. We have been afraid to hire a Plumber convinced we would be ripped off. My daughters found Jimmy and James and they are wonderful. Thy took care of our many issues and are fair, trustworthy and so knowledgeable. We truly know we can't go anywhere else. I can't be more sincere when I say I trust there expertise and them as human beings. Thank you.
Q H.
02/01/2017 12:00:00 SA
Jim was out a few months ago and did a very thorough clean of our main line! Fast reply time, quick work on the line. Will definitely use again if ever needed for any plumbing issues.
Adam A.
02/01/2013 12:00:00 SA
I just had Jimmy here two days in a row for two unrelated jobs (a clogged drain and a broken faucet). Both times Jimmy showed up exactly when Jimmy said Jimmy would show up. Both times Jimmy fixed things up good and fast. Jimmy's prices are some of the best in town. Actually, I think Jimmy should charge more. I like supporting local small businesses and that's why I'm rooting for Jimmy Rooter. If you would like to hunt me down and kill me for that pun, I completely understand.
Came out on time and performed requisite services! Professional and courteous - I will definitely use this business in the future!
I had a drain clog thanksgiving day. I tried to snake it the following day but couldn't go deep enough with my tiny snake. Jimmy and his son came out the following day and within 15 minutes had my drain clear and my sink put back together. I was expecting a bill of over $100, but when they were done I was pleasantly surprised. Under $100 for any plumbing service is a great deal. Thanks, Jimmy. Much appreciated. You are my plumber.
Jimmy Rooter is the type of business that represents integrity, professionalism and customer service that many claim but few achieve. I acquired their service to fix my Grandmother's tub. The catch was I live in a completely different state and needed someone who was patient, professional and someone I could trust. This company was all that and more throughout the entire process. They did not attempt to take advantage through price gouging or supplying us with unneeded services and products, they simply did the job efficiently, effectively and to my Grandma's satisfaction. Although this was my first experience with this company, it will not be the last, you can't beat good people doing a great job.
So I've used Jimmy twice now. Once for my office and this week for my home. Because it is a small family own company, the pricing is great (other places were quoting me twice or even three times as much for the same work). The only problem is it is hard to get Jimmy out for an emergency because he is so booked.
Liz V.
02/09/2014 12:00:00 SA
So, Jimmy Rooter came out within an hour of me calling on a Sunday afternoon to unclog my toilet that I had unsuccessfully tried to fix myself over two days--yes, it was super gross to me, too. The service tech fixed it within about 10 minutes, and flushed it a couple of times for good measure. It was $65, which I thought was reasonable for a weekend emergency call. I wrote a check, and he gave me a receipt noting a 30 day warranty, too. He didn't even mind my dogs barking when he returned to the door with the receipt!
Cade L.
02/12/2017 12:00:00 SA
This was easy and Jimmy was very flexible. Unfortunately we had a clog in the sewage line and he got out as fast as he could (even beating his original appt.). He took the time to show me what had happened and was very professional. I know that I will be using him again in the future!
Dave Z.
12/04/2017 12:00:00 SA
The top 3 Reasons you can rely on Jimmy Rooter!
#3 Price. They've always been fair with me and I've had to use them several times on several rental houses.
#2 Quality. It's not always a clean job but they're conscientious about their work. They clean up and they even have booties on the wheels of their snake cart!
#1 Service. I always seem to call when it's an inconvenient time to call.
Marci's great to work with and the Jimmy's are good at what they do!
And someone's gotta do it!
Tom E.
08/03/2017 12:00:00 SA
I am very impressed. Jimmy arrived right on time, his equipment was clean and quiet, and he was finished in no time. I can't say enough good about it, and before I forget, he warrantied the work for 30 days! The price was very reasonable. I would happily hire again and recommend him to anyone.
Fast. Friendly. Competent. Reasonably priced. What else could you ask for? Call Jimmy.
I called at 4:00 p.m. on a weekday afternoon with an emergency. My basement floor drain and shower drain nearby were severely backing up due to roots from mature trees. Jimmy Rootor had someone out within 2 hours; even though it was last minute, in Arvada, and approaching the end of the day. The receptionist was very nice and accommodating. The job was well done and the price more than fair, (they kept the original quoted price from over the phone!). Excellent customer service and job performance. Highly recommend!
Great experience with Jim today. Very much appreciate his expertise that he was kind enough to share, answering all my questions. Great work, great value. Plus, as terrific as Jim is, I think the real secret of this business is Marci! One of the best scheduling and preparatory processes ever. Thank you!
UPDATE: Less than a month later and already had Jim back to help with a separate project. Another terrific experience!
People go out of their way to be helpful. Great selection and glad the give their employees Sunday off! Wish more stores were like this one
Danny L.
08/10/2015 12:00:00 SA
Our basement drain backed up on a Sunday. I did quite a bit of research and called probably 8 different companies. I was quoted prices from $85 (Jimmy Rooter) to $189.50 (Colorado Sewer Service) to we'll let you know when we get there... and we charge $30 to show up (Precision Heating and Cooling).
Not only did Jimmy Rooter take care of the problem for the cheapest price (which was quoted up front, which I see as a MAJOR bonus), but they also scoped the drain and sent us the video as part of the deal. So, they clear your drain (ran a 100' motorized, industrial snake with blades several times), and then video scope it so you can SEE where any issues might be, all for WAY cheaper than any of the other guys. And they do it quickly, and courteously, and I just don't have enough good stuff to say about these guys.
Jim took care of the issue with a smile, he laid down rubber backed carpeting to protect the floor, and even cleaned up when he was done with plenty of Lysol and rags.
This is a family run operation. I love dealing with PEOPLE instead of corporate policies, answering services, scheduling madness, etc. These guys are the real deal, and they get it done quickly and affordably.
They came out on a Sunday evening (just a few hours after I called, because they were wrapping up another job) with no extra charge, and I will recommend them to anyone and everyone who needs a drain snaked (or anything else having to do with plumbing!).
Right on, Jimmy Rooter. Way to be a local business that rocks.
p.s. When I called at 4:07p on Sunday, the recording said it was after hours, but I got a call back a little bit later and Jim came out and did the work that evening!
Jimmy Rooter came out again, this time to put a water regulator on my main line. They had given me an initial quote, but had to use a larger one than they quoted me, but STILL kept the price at the initial quote. I really appreciated that they did that.
Will continue to call them when I need plumbing work on my house!
What wonderful service! Jimmy went through and fixed our toilet, evaluated our water heater and fixed an exterior drain issue at our house. Provided wealth of information and was honest with his suggestions of what we should consider long term, could have easily steered me into more expensive repairs but didn't. Ethical, professional and very reasonably priced! While the wait to get in was a little long, it is well worth the wait.
Nancy J.
07/09/2017 12:00:00 SA
Had Jimmy out for sluggish toilet flushing/back-up problems. It was a more complex problem that took several attempts to rectify. They stood by their work, and came out quickly each time we had to call them back out. So far, so good with the latest fix. Thanks Jimmy!
America B.
12/04/2013 12:00:00 SA
I am so sorry that one of the reviewers had a bad experience with Jimmy. Mine was just the opposite. I called him out, because he was the cheapest, by far. I needed him to get a washcloth out of my shower drain. He was able to get the washcloth and even cleaned up the mess the snake created. He was courteous, timely and professional. I would absolutely call him back and recommend him to friends and family.
Jack H.
12/07/2019 12:00:00 SA
We had a pipe burst. Jimmy Rooter fixed the problem quickly and informed us of how to help prevent the issue in the future. He was affordable too! I will definitely use them again if we have any more plumbing issues.
Great customer service. Came to fix an exterior leak. Quick and affordable. Will definitely call again!!
Jimmy is the man! He solved a chronic problem with our master bath sinks that the builder couldn't. He came when he said he would and explained what he did along the way. I felt like he was trying to show us what the best possible solution was at all times. Jimmy was quick, efficient, and thorough. And on top of that he wore PPE without us even asking him to do it.
I would 100% recommend their service. There isn't a better plumber in the area, in my opinion.
Wesley E.
03/05/2013 12:00:00 SA
I had a clogged drain pipe causing a drain in the basement to fill up and overflow with water. Based on the excellent Yelp reviews I called Jimmy to come out to clear the drain. He came out the next day, cleared the drain, and charged exactly what he quoted. He even gave me tips on keeping the drain clear. I would recommend Jimmy for any drain cleaning needs.
Alex M.
04/08/2015 12:00:00 SA
Price originally quoted changed in the end. Could have got a better deal with my handyman on one of 3 jobs. Still gave a decent price on most services and was thorough.
I have used Jimmy Rooter twice now and could not be happier. Great service, great work and great value. I highly recommend Jimmy Rooter!
I've been hiring Jimmy for years to clean our clay pipe sewer. Very honest, works hard, responsive, and very fair prices. Small operation, and they do cleaning/scoping only so they stay neutral and objective on any repairs needed. I recommend him to everyone who asks for a sewer cleaning/scoping.
Jimmy is fantastic and can address any plumbing issues. He has helped us out several times and his wife, Marci, always schedules us quickly. Hire them!
We've been recommending jimmy rooter to all of our customers that request drain cleaning service. I David Olite the owner of pro line mechanical am so happy that I was able to find a great and honest company like jimmy rooter to refer my customers due to the fact that we do not offer drain cleaning service thru our company. Our customers are more than happy with jimmy rooter and their service.
Thanks again Dave Olite
Great honest company. We try to use small local companies whenever we can for things around the house. Jimmy is very personable and knows what he is doing. Was able to fix our plumbing issue with our sink and has a warranty on his work for 30 days. Fair pricing too, highly recommended.
Jay G.
10/06/2019 12:00:00 SA
They were great from the first phone call to the service. Got my downspout drains inspected and they helped find where they came out and gave my wife advice. Great price too. Will use again
Cory C.
06/08/2015 12:00:00 SA
They were able to get out to my rental property within 24 hours for a potentially serious leak that I had. He diagnosed the issue and quickly fixed the problem and the price was amazing. He was friendly and I have been referring his company ever since.
Leslie R.
05/09/2018 12:00:00 SA
Excellent Service, reasonable pricing and very responsive!! They even came out on a Sunday to help me out because they were booked for the week. I will be using them for all my plumbing needs :)
Joe L.
06/05/2018 12:00:00 SA
Other reviews are all accurate. Easy to use, punctual and left the work area cleaner than they found it. Will use again!
Excellent service by both Jims who helped us replace a toilet and snake our shower. I would definitely recommend Jimmy Rooter to anyone looking for a reliable, reasonable and honest plumber. They are our #1 plumber of choice from here on out.
Your son was awesome! I love small companies and 16 years as an electrician and also worked for 3 small family owned companies, these guys are the best! Don't screw you over, on time, and accurate! Wouldn't use anyone else. Keep in mind also that sparky's and plumbers dont get along. But I could work with these guy's any day! Thanks so much!
Jimmy did a great job! He was prompt, courteous, professional, and he knew what he was doing. He fixed a plugged drain in my Townhouse, and tightened up a faucet in the kitchen. His charge for this work was very reasonable and I will definitely call him again for any future drain or plumbing issues. I highly recommend him.
Friendly and quick service! As mentioned in another review, Jimmy was on time basically to the minute. As a woman (home by myself during the appointment) I felt totally comfortable due to his level of professionalism. This is important to me! Never know who may show up....
This was my first time using this company, and I'll definitely call on them again. I absolutely love that when you leave a message you can ask them to text you back (much easier to reply during work or on the go). Jimmy made sure every detail was taken care of during his visit......including caulking the new backsplash and even notching my baseboards so the cabinet would sit flush with the wall. Its all in the details, peeps!
Sean K.
11/11/2021 12:00:00 SA
Jimmy was the third plumber to inspect the slow running toilet and provide an analysis of what he thought was the problem. He was the only one who got it right and the other two left with me paying their minimum service charge and not actually fixing anything. From now on I'm calling Jimmy first.
Joseph S.
02/12/2018 12:00:00 SA
10 Stars! I couldn't give Jimmy Rooter a high enough rating. As I said, I would give them 10 stars if possible. Marcie fit me in the day after I called - some places are scheduling 3 weeks out. Jim came out, quickly diagnosed the problem and got me as operational as possible until he could come back out. I was getting water running down in between the base floor and the hardwood (in our kitchen). Jim had had an identical problem with a similar faucet recently in his own house. Moen was sending out a new cartridge to be installed in the existing faucet. Jim said, get them to send you a new one because the leak is filling the faucet from the inside, running down and soaking the base floor and hardwood. He said, as long as the faucet is being used, let it drip (so it won't fill the faucet). When not being used, shut off the supply lines. He came out on a Thursday and said, get the new one sent out ASAP. We received the faucet on Saturday and Marcie scheduled Jim to come out on Sunday to install it. What a relief! #1. To know you can trust Jimmy Rooter, #2. At a reasonable price - that they quoted over the phone, and #3. At a remarkable customer service delivery that is extraordinary. I had about 4 or 5 other questions on different plumbing issues and he carefully explained all of them. We will definitely have Jimmy Rooter take care of our next problem and recommend them to all our friends. You can't do better!
Jimmy came to our house to remove a clogged bathroom sink drain. He did an excellent job in a timely fashion for a reasonable price. I would highly recommend this company.
Chrissy W.
12/08/2019 12:00:00 SA
I'm pleased with the work and pricing I received from Jimmy Rooter. He knows his stuff and got my kitchen sink up and running in no time. I would definitely use their services again and would highly recommend you do as well. A+.
I rarely give 5 stars, because that's basically saying you found the best company around. I can without reservation, easily give Jim, Marci, and everyone else at Jimmy Rooter 5 stars.
Long story short, I moved into a townhouse where the original contractors did half-donkeyed (you can't say the actual word on here. I tried.) job. It truly was sad.
Jim came out and fixed all the plumbing issues I had, fixed things that weren't done correctly, and built a better ladder for my crawl space. After all the money I had spent on the townhouse and other things besides plumbing, I was concerned about how expensive it would be to get the plumbing work done. Jim gave me great rates, less than he deserved for the quality work he did each and every time. I feel bad that he had to deal with the traffic from Aurora, but as long as he's willing to come out here, I will use them whenever I have a need, and recommend them to my friends.
Great service, great guy. Rare find in today's world of make a fast buck drain cleaners out there. Would recommend to anyone.
Jimmy came over to fix a faucet leak. It turns out it needed to be fully replaced. Jimmy's receptionist told me the day before that I might want to go get a faucet in case he needed to replace it. I didn't listen!
Thankfully, Jimmy had a faucet on his truck that worked for what we needed. He quoted me a price on the spot and it was very reasonable. It has been a week and everything is working very well. It's good to support a local family run business.
These people have more than earned my trust and are now my go-to resource for plumbing. Total professionals. Highly recommended.
I had another well-known plumber come out to give me an estimate for a small amount of plumbing. Their estimate was so exorbitant that I only approved one small part of the work, which was to replace a showerhead, which I had the part and showed him before getting the estimate. He processed my credit card and started work only to come back 10 minutes later and quote an additional riduculous amount for something he overlooked. I obviously stopped the job and insisted on refunding my credit card. So beware.
Jim came out, gave a very reasonable estimate, and did an outstanding job!
Family owned business that always goes above and beyond. I wouldn't call anyone else.
Highly recommend.
Chris J.
10/03/2016 12:00:00 SA
If you are looking for a solid, reliable, professional business look no further. They do everything they say they are going to do and on time. Thanks for the time you spent to make sure my house was right.
These guys are the BEST!!! They arrived on schedule, had to run out for parts because the problem was bigger than expected, fixed it all with an extremely reasonable bill. On top of that the guys are personable and explained everything they did. I will never call anyone else!!!!
Robert B.
10/04/2014 12:00:00 SA
Well the saying, you get what you pay for. I thought that I was going to save money and time with Jimmy but the headache, first he broke the cleanout plug than tried to push it out to the main line, getting it stuck the next option was to get a camera to find out where it was in the line, keep in mind that this whole time I couldn't use my toilets, after finding the plug we found out that my sewer line ran under my porch, so I had a estatment done for fixing the problem and it was $2500, being that I know something about concrete I talked with Jimmy to save us both monies. Saturday was the earliest I could do this and Jimmy agreed to help and pay for all costs. I got a demosaw and a jackhammer and confirmed time with Jimmy for 9am Saturday which he agreed to, I started the demo and when I removed all concrete and dirt to expose the pipe I looked at the time and it was already 9:30am so I called Jimmy to see where he was and he told me that he was just getting started with a cup of coffee, I told him what I already had done and that I needed some replacement parts, he agreed to go get the materials needed for the job, well 11:30am he finally showed up, putting back together what I took apart all he could do was talk about how much money he spent on the material and that he should of got a less expensive material. After it was all put back together he bolted out of my house not asking if I needed help with the concrete or can I give you something for that just leave his mess even his gloves for me to clean up knowing all along that I have been without the use of my toilet for 4days and leave. I will never recommend him to anyone ever, saving money doesn't always mean that you save money. I lost time, use of my toilet, and money because I bought into the cheepest in town . What a headache.
Jimmy Rooter is great, reliable, and honest. Marci makes scheduling and getting an estimate a breeze. The guys were thorough and clean. They ended up having to replace 4 toilets for us, including one that was slightly more complicated. They knew what they were doing and got the job done. No hassles. Highly recommend them!
It was a pleasure to have Jimmy over to replace my garbage disposal. I got upfront pricing which I truly appreciate. Not like the many other large plumbing businesses who all wanted a trip fee to come out to my home and still would not give me an estimate over the phone.
Hunter H.
03/07/2019 12:00:00 SA
Don't ever use anyone else. Polite, professional, competitive pricing. On time. Marci in the office is a joy to speak to, Jim is the fixer. He's awesome. 10/10
It's really disappointing when a business you really liked goes downhill because they can't handle the popularity. It took them a couple of days to return my call, and then even though the message on the recording said they were scheduling for next week, when they called me back they couldn't get me in for two weeks. But the biggest reason I'm disappointed is the woman doing the scheduling was super rude to me. She asked me what the problem was and then as I was describing the problem I had with my shower drain she cut me off to start asking me about my shower valve. There is nothing wrong with my shower valve and I had not mentioned it all, so not sure why she went there. When I tried to start redirecting the conversation back to the problems I was ACTUALLY having she got all rude with me and told me, well whatever, we can't get out there until the week after next. I'm sure Jimmy is still doing great work, but I'm done with these people after how rude their scheduler was to me. I have been a customer for years and sent them tons of work from friends and family. But obviously that means nothing to them as they have all the work they want now. Maybe she was just having a bad day, but that's no excuse to treat people that way....
Excellent service from Jim with a toilet install. He was very friendly and quick to arrive and get the job done. The price was right and he was able to dispose of the old toilet. Thanks again!
Jenna S.
03/09/2016 12:00:00 SA
I can't recommend Jimmy Rooter enough. Excellent service and fair prices. We will be recommending to all our friends and we know who to call next time we have a plumbing issue.
Wow. Wow. Wow. That's all I can say. Even though he hurt his back the day before, he still came out to help us during our first emergency.
As someone who needed a plumber here TWICE in the last 3 weeks, I recommend Jimmy Rooter. He was fast and cost effective. $85 for first visit. $80 for second, including $5 pipe fitting. 5 stars on Yelp for a reason. And the work was not insignificant, either!
1st time he cleared two tree root segments from the pipes 75 and 80 FEET out from the house and 2nd time was for ....grease buildup (we thought we did everything right but not enough. Although he did cut us slack bc of the age of the home. He was being nice!) If you use him, let him know that the house with the funky dishwasher connection (he took a photo) says Hello!
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