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Hyper Flow Service Company

Hyper Flow Service Company

Plumbing Service
Denver CO

Description


We do the job right! We diagnose the problem, explain the problem to the customer, give the customer all the options to fix the problem and let the customer decide what they want to do. We give a no obligation free estimate. We have top of the line quality equipment to do the job cleanly, quickly, and right the 1st time. Our prices are competitive and we are happy to answer any questions to help our customers any time day or night. We enjoy meeting new people and helping them with the problem they are having with their building or house. Helping customers understand what is going on and how to resolve the problem and prevent it from reoccurring.

HISTORY


Established in 2016.
Over 10 years drain experience. Local ownership with state of the art equipment, to service all of your drain and sewer needs.

ABOUT BUSINESS OWNER


I have done plumbing and drain cleaning for 10 years in the Denver metro area, working for big companies and small company’s before starting my own business in 2016. We specialize in customer service and are happy to help you solve your problems. I look forward to meeting new clients. Please give us a call day or night!

SERVICES


Reviews


Chad F.
Chad F.
3/19/2023
Our kitchen sink had eventually gone from a slow drain to being completely clogged and full of nasty standing water.

We gave it our best shot to solve it ourselves (Drano, plungers, even trying to shove a toilet snake down there)... but quickly made quite a mess and agreed it was time to call the pros.

As any homeowner can attest, figuring out who to trust to do the job right is often more stressful than the home repair problem itself.

Based on the exceptional and consistent reviews, we decided to give Hyper Flow a shot.

I contacted via Yelp to request a quote. Kyle responded almost immediately and we had a service appointment booked in just a few quick steps.

On the day of the appointment, we received reminders as well as a notification to let us know when the tech was on their way.

The technician, Jeremy, arrived early and set to work right away. He was exceptionally courteous and was very respectful of our home (was careful with his equipment, wore foot coverings, and was gentle with anything he needed to move or disassemble).

He was able to diagnose the problem quickly, explained the recommended resolution and was upfront with the costs.

He patiently explained each step of the process and didn't mind me curiously watching over his shoulder. That may sound a little strange, but it was neat to see how everything worked and I'm a big fan of learning how my house functions.

He promptly cleared the blockage (tree roots had found their way into the drain line between the sink and the main). After confirming the job was done to our satisfaction, he carefully put everything back together and meticulously tidied the work area. He even made time to answer a few follow up questions so we could be better informed as to what caused the problem and what we could do to help prevent it in the future.

While I certainly hope it'll be a good long while before our next plumbing catastrophe, there is definitely a peace of mind knowing I've found someone I can trust. Their business card has earned a place of honor on our fridge :)

Barcamatic M.
Barcamatic M.
08/01/2023 12:00:00 SA
If you are in need of anything related to water at home, look no further. This is hands down the most reliable, professional and courteous customer service we've ever experienced. I would recommend 100%

Matt P.
Matt P.
7/24/2023
I rarely write reviews but I was very impressed with the customer service - first one of many to respond, next day tech (Garrett was great), and knew exactly what the issue was and fixed it quickly.

Hailey L.
Hailey L.
07/06/2023 12:00:00 SA
I had to have my garbage disposal replaced because it was leaking--they were quick to respond and send someone out! The tech they sent was kind and knowledgeable, and was fast to fix the issue!!

Drew D.
Drew D.
06/06/2023 12:00:00 SA
Excellent response and effective service clearing out my toilet. Very professional all around. I highly recommend Hyper Flow service to address your clogged doo doo toilets

Tom N.
Tom N.
5/24/2023
You just can't really trust what people write on Yelp anymore.  People really have low standards now a day.   I just can't imagine this company getting 5 stars when they can't answer a simple question

All I wanted to know is what is the estimate costs to come out and snake the line for about 100 ft.  It is a recurrent problem that I have in which I have to do every 2-3 years.  They won't quote me unless they do a free onsite consultation.  And if I like I can do it then.  This is a known tactic used by so many of these companies.  It is an emergency and I don't have time to get them out and if they quote something outrageous, then I have to waste time to look for another company or I am forced to use them.

It is not like these prices aren't plastered all over the internet by other companies.  And I have used those other companies also but since I am in an HOA with other people, I needed several quotes for them to approve.

Alex P.
Alex P.
7/24/2022
I'm so glad I found Hyper Flow thanks to all the positive reviews, and happy now to add one of my own. I had a leak in my basement that was sewage pipe-related, and that's about all I knew. After dealing with three useless plumbers from my home warranty company, I called up Hyper Flow to come look at the problem and Jake was here the next day.

Jake looked around in my basement and within a few minutes he already had everything mapped out and knew what to do -- which pipes were in the wall and where, which pipes were below ground and where they connected. It was like he had a 3rd eye that could see through concrete, and he gave me a proposal what what should be done to fix the problem. It was a jackhammer job that required excavating the basement, which is exactly what I was hoping it wasn't going to be, but after the consultation I felt confident that Hyper Flow was going to handle it correctly.

Less than a week later, Jake and his crew showed up and knocked out the job within about 6 hours. They were very respectful of my property -- being sure to lay tarps on the ground to cover up their footprints (Jake was also the only contractor I've had in my house who bothered to wear booties over his shoes during the consultation). Jake went over everything again with me after the job was done and made sure I was satisfied. This sewer excavation was a walk in the park for them -- something that the previous plumbers I had been assigned through my warranty company were not equipped to do.

I also got a chance to speak to Kyle, Jake's cousin, a couple of times. He did me a huge favor by getting on the phone with my home warranty company in the hopes of getting me a reimbursement from them. And it worked! My home warranty co. is reimbursing me the full amount, so thanks to Kyle for dealing with them on the phone multiple times.

I would not hesitate to use Hyper Flow again for any sort of plumbing issue and I highly recommend giving them a call if you're thinking about it.

Brittney H.
Brittney H.
01/10/2023 12:00:00 SA
Super friendly. Communicate very well. I appreciate Kyle taking time to ask me questions beforehand and get me prepared for my technician. Brian, the technician was transparent and kind. I will use HyperFlow for all of my future needs.

Thanks again, team!

Jay M.
Jay M.
5/31/2023
I had never heard of hydro jetting a main sewer line before, but Jake got mine looking brand new in about an hour.  As far as rate goes, HF was competitive in my assessment, and they were responsive throughout the entire process.  Jake walked me through everything he was doing and why, and demonstrated exceptional knowledge. I feel as though I got good advice on other aspects of my house, too.  My experience was very good.

Frederick T.
Frederick T.
4/24/2023
I woke to a basement sink with a backed up drain... down the drain up stairs end up on the basement floor.   Called around and found a couple of options only one could come that day and not charge me emergency charges.   They came, estimated, and completed the job without any issues or ridiculous prices in spite of it being a Sunday night.

Betty L.
Betty L.
07/05/2023 12:00:00 SA
Great service, excellent communication. We needed a prompt diagnosis for a serious sewer line issue with a house under contract to be sold soon. They gave us a complete report and offered a very fair price for the fix. We hired them!

Dustin M.
Dustin M.
3/17/2023
I had a clog in the kitchen sink. They were quick to respond, provided a free estimate that was reasonable, and took care of the problem quickly as expected.

Kevin O.
Kevin O.
3/24/2023
This was for a drain issue that I couldn't fix with our drain snake. Our guy was professional, communicative, didn't try for the unnecessary upsell, fair price, on time, cleaned up well after finishing. Very happy.

David S.
David S.
05/03/2023 12:00:00 SA
Had a great experience with Jeremy. My pipes were clogged in my condo unit and he was able to get it cleared up quickly. Pricing seemed reasonable too.

Philip V.
Philip V.
4/25/2023
Hired Hyper Flow when we noticed waste water coming up in our laundry room floor drain. They sent out a tech who cleared the sewer line, by entering through the basement toilet line. They used a metal line with a camera on the end to scope the line and, as we expected, there were tree roots in the line, which is common in Denver. We've had them cleared before. Tech said he'd send me the video and we never got it (this cost $250). He also recommened hydro-jetting the line, which I agreed to.  A few days later they came back, jetted the line, filmed it, and then said we had a sunken portion of the sewer line and it was never going to drain right unless we repaired the line. Another $750 and no video the second time either. Contacted the owner and got the video sent to me with an apology.

We agreed to have the sewer line replaced rather than repaired, because the cost difference was silly. They came back a few days later to replace the line. I've seen this done before so I knew what a big job it was. I have a large corner property that's fenced and together we planned where they'd enter with their equipment ...what section of fence would come down, etc. I prepped the day before and dismantled sections of interior fence lattice that separate portions of my garden etc. and removed raised garden beds that were in the way of where the backhoe would enter from the street onto the property.

On the day of the service, they attempted to contact my neighbors to enter on the fence line that runs along their driveway, even though I specifically requested for that not to happen. Ok...no big deal.  It was caught and corrected ...but, annoying... since the neighbors are sometimes less than thrilled to assist in these matters.

When you replace a sewer line, they dig with a backhoe (fairly large piece of equipment) and remove huge piles of dirt, to trench out the portion of the yard where the line resides. Hyper Flow put down large sheets of plywood for the backhoe to drive over and that's to protect the lawn and your patio from getting destroyed. When they dig, it's normal for them to encounter sprinkler lines and you should expect those to be unceremoniously cut. I had, in total, 4 lines cut and was told several times that these would be repaired.

After all was said and done, $10k+ later, I have a new sewer line. When they removed their plywood sheets my flagstone patio was trashed along the edges. The edges were crushed by the weight of the backhoe. They said they'd come back and concrete it ...never did.

They said they'd re-attach/splice the sprinkler lines, and only 2 out of 4 were reattached. I went to turn on my sprinklers, end of April, and the backyard flooded. I also discovered that they removed a sprinkler riser and never replaced, and ruined connections to two others, because instead of unscrewing them at the risers, they pulled them apart (they don't pull apart). More gushers from those stations as well.

So, all tolled...  the experience was less than stellar.

* Tech recommended Jetting when he should have probably noted the dip in the line from the outset - a more experienced tech would have and I would have foregone the jetting, saving the unnecessary expense. Instead I got offered some portion back after arguing the same.

* Patio was not properly protected and crushed - never repaired (I repaired)

* Sprinkler lines were not reconnected - this was probably the most annoying part, because you have to hand dig trenches, find the cut lines and repair ...or hire someone... more money. This is still pending, due to time constraints. I'd contact them to fix... but, a few months out now and still haven't heard back on the patio they were going to fix. So, why bother.

*Drip irrigation broken at 3 spots because someone confused screw fittings with compression fittings and just snapped 3/4 to 1/2 adapters at 3 riser locations.

* 1/2 irrigation riser removed at one station and never put back

I'm pretty easy going... but, now I'm kinda pissed at how much work this generated for me and I'm a busy guy. So... I'd say 3 stars, because the work was done... I don't have sewage coming up in the house, but not the greatest either, considering what I have left to clean up.

Brook B.
Brook B.
6/26/2023
Prompt and did a great job getting our clogged sewer line back up and running. They explained and showed us what was causing the issues and provided us with the cost before they did any work.

Morgan T.
Morgan T.
3/29/2023
I've worked with this company twice now and have been blown away by the spectacular service and how reasonably priced everything is for the quality I am receiving. The second job we had them come out for was super nasty too, and they took care of it as quickly as possible with great results and service. Thank you so much James M for going above and beyond!! You rock!

Ben R.
Ben R.
4/18/2023
Fantastic work! I needed a leaky hot water heater replaced. They came out within ours of me reaching out for help and did all the work the next day! Their price was also better than three of their competitors.

Tay B.
Tay B.
3/20/2023
They responded quickly (even when i lagged) and we're flexible with getting someone over ASAP. They offered a free on-site estimate which came out to $100 more than the other quote but we ended up doing the job all in one go! The technician was also very considerate and communicative. Thanks!

Christopher L.
Christopher L.
6/14/2023
We had Hyper Flow install a sump pump.  Incredibly professional, and the work was outstanding.  Scheduling was also very easy.  Could not recommend them highly enough!

Nick B.
Nick B.
04/11/2023 12:00:00 SA
Garrett came out to clear a sewage back up a while ago and did an amazing job.

Allen was out today and got our drains cleaned.

Everyone with the company is very professional and and helpful.

I highly recommend.

M O.
M O.
01/09/2023 12:00:00 SA
Garrett Wright was the plumber that came to our home on the same day I called after a cancellation. He video scoped our main line and it was blocked but we had another company come and clean out our line just two weeks ago. He was responsive and answered our questions.

Steve R.
Steve R.
12/21/2022
Had a basement floor drain in a rental that was backed up and wasn't sure what I was going to do, figuring I'll just give it a go the next day with my cheap auger, and then I thought -- I'm an idiot for taking chances with a possible sewage backup. I called these guys and they come out that very same evening. Alan takes care of it right away, turns out that it was a backup in the kitchen line, which I unlikely would have figured out, and I am happy because the problem is solved like that. And at a very reasonable price. I was very impressed with Hyper Flow, and I will use these guys from now on.

Harmonie J.
Harmonie J.
1/13/2023
We thought our washing machine drain was broken/clogged, as we were smelling something bad. It turns out it was working as intended but is a p-trap where the water evaporated. Our technician was timely, explained what was going on, and helped us add water back into the trap to confirm there was no clog. This was all done free of charge for the house call. Very happy that they helped us without needing to spend $80 (which we had paid for an appliance repair company when we thought it was the washer that had the issue... and they didn't help with anything). Will definitely use these guys again when we have a real plumbing issue. Thank you!

Elizabeth R.
Elizabeth R.
5/15/2023
Hyper Flow Service Company is TOP NOTCH.  Garrett was our service technician and he did such a fantastic + thorough job.  We had both a kitchen line backup and also had our sewer main scoped.  We had never done this before, so Garrett took the time to show us the video real time and explain through what we were seeing on the camera, what maintenance he recommended to keep our sewer line functioning and showed us possible damage that could become problematic down the road.  Pricing was fair and reasonable and they were able to come out the same day I called. 10/10 - would highly recommend.  Great job Hyper Flow Service Company.  Super shout out to Garrett.

Joel P.
Joel P.
12/16/2022
We had a leak develop in our shower and toilet drains that was flooding the downstairs neighbor.  Their landlord's plumber, who was very nice and professional, came out and diagnosed the problem, charging around $375 for the service call, but then wanted an additional $1300 to fix the problem.  We called Hyper Flow to get a competitive bid, and within 20 minutes Brian was onsite and gave a bid of $389.  We gave a thumbs up and within 45 minutes the job was done.  We couldn't have been more pleased.

Peter M.
Peter M.
11/05/2021 12:00:00 SA
Well, the lovely things about owning an old house generally outweigh the annoying things, but every once in a while, things like 90 year old clay sewer lines pop their ugly heads up as a problem.  We had some sign that our line was in trouble, so turned to Yelp for suggestions.  I submitted my project, and Hyper Flow was the first, and very quick to respond.  Within 24 hours, Carlos showed up.  His van and equipment looked modern and well maintained.  They offered a no-cost consultations, and allowed me to watch the whole time as he ran a camera down the cleanout.  It was clear quickly that some roots had invaded our line, and were the cause of the problem.  He offered me a couple of options, one very cost effective that would solve today's problem, and another, more expensive (but very reasonable) option that would clear the pipe more completely, and last a lot longer.  

I ended up going with the latter of the two options, and within about another hour or so, our sewer line was clean end to end.  Very happy with the professionalism, the promptness, and the result.

Derek P.
Derek P.
12/21/2022
Sean was responsive, professional, and courteous.  I would recommend him for additional services in the future

Nicole B.
Nicole B.
01/09/2023 12:00:00 SA
We had tried everything to unclog our toilet and could not get the job done on our own! We called Hyper flow they came out the same day and fixed it for us! They were very professional and friendly! We would highly recommend!

Megan M.
Megan M.
12/02/2022 12:00:00 SA
Y'all, I can't express just how amazing Hyper Flow is - every single person I have talked to and worked with has been super helpful and took care of everything - they were even super understanding with me when I was frazzled. They are prompt and honest and stand behind their work - as long as I live in their service area, they will be my go-to every time - and my recommendation to anyone. They replaced my kitchen sink, and I was super happy and saved their number - then when I had a leak, they got someone out and took care of it same day and cabled my drain as well - amazing service!

Allison P.
Allison P.
4/14/2022
From their website: We diagnose the problem, explain the problem to the customer, give the customer all the options to fix the problem and let the customer decide what they want to do.

From Kyle, in my phone call about my diswasher not draining: Is it a dishwasher problem or a sink problem? Me: I don't know. Kyle: Well we don't service appliances.

Thanks for nothing.

Jeanne B.
Jeanne B.
5/23/2022
I recently moved into my new home in Denver, and quickly discovered that neither of the toilets were working.  I called Hyper Flow when they opened at 7am, and within 90 minutes Jake arrived at my home and was able to fix both toilets in less than an hour.  I could not have been more pleased with the service that I received.

Highly recommended!

Darci G.
Darci G.
11/09/2022 12:00:00 SA
Hyper Flow was really responsive, knowledgeable, and installed the downstairs sink quickly. Would recommend

Matthew M.
Matthew M.
04/03/2023 12:00:00 SA
I am super impressed with this company. They answered my phone call on a Sunday, offered to have a technician come out that evening if we wanted (we didn't need immediate help, but it is nice to know they would have been available on short notice). Jeremy, the technician, who came out, the following day, was courteous, professional, and knowledgeable.  He fixed our problem in short order for a very reasonable price. I will absolutely use this company again, when I need their services.

Aurelia M.
Aurelia M.
2/14/2022
Kyle and his Hyper Flow team helped me get a new water line for our new fridge, which doesn't sound like a lot, but since I own an older home they were able to set me up with a new water line that works with my current plumbing system. I'm super thankful and happy with the responsiveness that Hyper Flow has provided. They are super efficient, and reliable. After having multiple plumbers cancel on me for quotes-- I decided to get on Hyper Flow's books. They did a great job and they provide pdf copies of their quotes and invoices-- which is helpful for record keeping so that you can digitally file work that's been done on your home. The invoices and quotes also have images attached to them which is helpful too.

Bill V.
Bill V.
2/17/2023
A technician just drove 45 minutes to my house spent 20 minutes patiently answering all my questions for free, advising me against paying him to do unnecessary work.  He even explained how to do some minor tweaks myself if I do want to adjust some things.  I am so impressed by their honesty and integrity that I am recommending them to all my friends and family. There is a reason that they are one of the few businesses to earn a five star rating here.  I am thoroughly impressed!

Evonne L.
Evonne L.
10/25/2022
As a response to Kyle's response to my review, I'm surprised Kyle focused on the warranty rather than the whole misdiagnosis. There was nothing wrong with my water heater other than cleaning. I paid another company $270 vs paying you over $4100.

Chris H.
Chris H.
09/05/2022 12:00:00 SA
My water pressure at the service valve was running at 120 psi. It should be somewhere near 60 and 80 psi. Because of the high water pressure, the faucet fixture hardware and things like diverters were getting worn out which causes malfunctions and disruptive sounds.  

This company was quick to respond, with the ability to come out within the next few days.

James was our plumber. He is very knowledgeable, friendly and professional. He explained everything and was focused on getting the problem solved as opposed to trying to upsell in the process.

He installed a water flow restrictor, rechecked the pressure and cleaned up.

I will be doing future plumbing work with Hyper Flow going forward.

Melanie S.
Melanie S.
02/06/2021 12:00:00 SA
These plumbers are as good as everyone says!

I have never had to call a plumber, so when my shower stopped draining I headed to Yelp to find a good one in my area. I saw Hyper Flow's reviews and decided to give them a call, and was so pleasantly surprised to see they lived up to the hype!

They were able to get us an appointment for the next afternoon, which I thought was incredibly speedy, but the woman scheduling me sounded regretful that I had to wait so long and let me know she would call if there were any cancellations before. She gave us a 12P-2P window for our plumber to arrive, and imagine my shock and surprise when he showed up minutes after noon! Again, this was my first time calling a plumber, but I have heard so many horror stories and expected them to be really late, or at best at the end of the time estimate.

I was at work, but my husband said Jon from Hyper Flow was fantastic. He was given an estimate and said the snaking service starts at this price, so I told him to prepare to be charged much more, especially as Jon needed to go to his van several times to trade out tools to get the job done. Again, I was pleasantly surprised when my husband said we were only charged the starts at price! Every plumber horror story I've heard was completely erased by their amazing service.

The shower drains great now and Jon let us know there was a 30 day guarantee in case it suddenly doesn't. I know I will be calling Hyper Flow any time we have plumbing needs, and I would recommend them to anyone I know. They did the job well and for a great price!

Bob A.
Bob A.
2/22/2023
I had a PCP pipe break under the kitchen sink rendering both sides inoperative.  I called a previous plumber that I used but was told they wouldn't be able to come out until the end of the next day.  Having young kids and needing my kitchen sink, I contacted Hyper Flow and they said they could send someone out this evening.  The technician showed up at the beginning of the window.  His name was Allen and he was fantastic!  It was a quick fix and the price was very reasonable.  As a result, Hyper Flow has gained a new customer!  Honest, timely, and competent!!  What more can you ask for when it comes to customer service.  I will be calling them to replace a faucet, snake some drains and perhaps replace some other piping.  Well done gentlemen!

Eric A.
Eric A.
5/26/2022
Thanks to the great advice of the team, I was able to find several issues through their smoke test rather than just fixing a potential cause. The team was super respectful of the property and great to work with. I will definitely use their services in the future!

Melanie K.
Melanie K.
10/11/2021 12:00:00 SA
I called several plumbing services to give me quotes for my bathroom remodel. Basic stuff: repairing our toilet drain and re-routing our sink drain into the wall. One of the quotes I got was from David Wright with Hyper Flow.

From the start, David appeared to be unenthusiastic about the job. Frankly, he was rude and talked down to me the entire time. He even spent about 10-15 minutes mansplaining how sinks work, and insulted my design concept repeatedly. (I've worked as an architect for almost 10 years now, it was incredibly condescending!)

Before he left, he quoted me over $3200 just to re-route our sink into the wall, claiming we would need to excavate the entire slab on grade. That is a ridiculous pitch for such a small job!

To add insult to injury, he didn't even say a word about the hazardous exposed gas line the other plumbers noticed and drew attention to immediately.

This bid is an insult. To give some perspective, the other bids I got averaged between $675-$800. Less than 1/4 the bid from Hyper Flow!

I got the feeling that David was trying to take advantage of the fact that I'm a woman, and gave me an insane quote thinking I wouldn't bat an eye.

Moral of the story: always ALWAYS get multiple bids! Don't get taken for a ride by Hyper Flow.

Stel F.
Stel F.
2/16/2023
This is a great company. Kyle was awesome and a great communicator. The crew was professional, helpful, friendly and on time! The work was done well and quickly. I hired them to replace my old clay sewer pipes that went from my house to the HOA sewer line. This is a BIG job with a lot of deep digging and they made it look effortless. They were conscientious and generous. (Ex: they made sure to go around my sprinkler manifold - which other companies did not say they would do. It was super wonderful of them!) They also re-welded and re-painted the part of the fence they had to cut out in order to get their equipment inside my yard. And they replaced the concrete they had to remove as well. This is a top notch company at a very competitive price. I am so glad I found them and so glad they do business here in Denver. Thank you, HyperFlow for making this experience easy and affordable!

A D.
A D.
1/24/2023
Brian, Master Plumber. Was a delight to work with.  His assessment of our guest bathtub plumbing issue was done with confidence and a reasonable quote given. When he returned to do the work he was on-time, did the work in the timeframe estimated, clean and efficient. As a bonus, he did the work without having to bust through tile which is what we expected. No guess work and no up selling. You need this company for any plumbing needs!

Andy P.
Andy P.
11/28/2022
Wow!  It's unfortunate that I feel the  need to write this review.  2 years ago I left an awesome review as Carlos solved my problem.  He was genuinely courteous and thoughtful and clearly knows customer service. Now, 2 years later I was in need of more plumbing fixes.  I immediately called Hyperflow.  Carlos responded quickly.  It was decided that I need a major fix.  About $6500.00 worth. A week  later Sean, a plumber  with the company, showed up. I was assuming the work was to be done that day. Apparently there was some miscommunication. Sean was there to evaluate and give an estimate.  Ok, I get it.  It's a big job.  I must say I have never been treated as disrespectful or rude by ANY other service person.  Not only did he tell his boss that I swore at him.  He also demeaned his co-worker, Carlos, saying he's only a drain cleaner!  Said it not once but twice.  I don't know about you but condescending comments are about as rude as one can get especially when it involves your company and it's employees.  
All this being said I decide there was no way in Hell I was going to hire this guy Sean!
Thankfully I found another company able to do the work.  Granted, it was several days later but the price was competitive.  I'm so happy I used another company.  I don't need to be treated with disrespect especially as a paying customer.
Look elsewhere if you have plumbing issues.  There are more customer friendly companies out there!

Phil C.
Phil C.
4/14/2022
Excellent service.  I needed a sewer scope performed on a new home purchase, and Hyper Flow delivered.  Carlos was very professional and accommodating, even arranging to perform the sewer scope that very same day, AND while I was out of town for work.  The scope was very thorough, checked the main sewer line to the street and kitchen sewer line as well.  After the scope was done, Carlos emailed me the video and called to talk through exactly what he saw and what I needed to be on the look out for.  Luckily the sewer scope showed no major issues and I felt comfortable to continue to go through with the home purchase.

Hannah B.
Hannah B.
3/24/2022
Allen from hyper flow came out for last minute appointment to help figure out why my dishwasher was leaking all over my floor. I was a complete wreck as this is my rental property where tenants were coming in the next day and I was going on a trip.

I called at 11 and he was here before 2:30 and in 15 minutes had diagnosed the issue. Helped resolve it at no charge because it was so simple but tricky for those not in the trade. I was beyond relieved and he was just so incredibly understanding and sweet.

I can't say enough about the service - prompt, reliable, easy communication and professionals that you can trust.

Hyper Flow will be the first (and only) place I call the next time I need any plumbing.

Richard C.
Richard C.
01/05/2022 12:00:00 SA
The whole process was super easy.  They were flexible as I needed to change the service date - very accommodating!
The technician was very professional, knowledgeable & courteous.  He was quickly able to determine what was needed and how best to perform the work.  We will definitely keep your contact information in the event we require your services again!
They have my highest rating!

Ronald S.
Ronald S.
5/13/2022
This company has 5 stars for a reason. David came out a while ago to do the first part of the job helping with plumbing our bathroom remodel. He did a great job converting the single vanity to a double. Came out again today and finished the job- installed the sinks and all the pipes etc.. He was really gracious to reschedule with us when we needed to and stayed for a long days work to get the job done. He was also so incredible about wearing a mask when we asked him to- wore it the whole time which made us feel so much more comfortable since we have vulnerable individuals in the household.

Amazing job, amazing service!!! Highly recommend!

Ben H.
Ben H.
06/09/2022 12:00:00 SA
Allen came out at 8pm, assessed the problem and dealt with it for a reasonable price. I'm confident he knew his stuff. I highly recommend!

Lela R.
Lela R.
10/18/2022
Somewhat pricey but reliable, arrived on time, did good work. Honest about costs up front.

Alyssa H.
Alyssa H.
06/03/2022 12:00:00 SA
Never employed just talked to on the phone and they were very rude. I am not a plumber but Just because I don't know doesn't mean they needed to be rude.

Sarah S.
Sarah S.
7/29/2021
I noticed our garbage disposal leaking one night and contacted Hyper Flow. They responded early the next morning to make an appointment that day. Jake called ahead and said he could come early, which was great! He saw right away that we needed a new disposal and had one with him that he could install. He also helped us assess water damage and removed the floor of the cabinet so we could take care of it.

I appreciate their quick response, great work, and the fact that their plumbing work is covered with a one-year warranty. Plus, there was no cost for them to come out and give an estimate!

Definitely would recommend and will call again with any future plumbing issues.

David L.
David L.
11/26/2022
Quality work.  Was told I had a clog/ buildup in my lines during a home inspection and the inspector recommended we get hydro jet to clear the line.  Jeremy came out on a holiday weekend and scoped the line.  There was nothing there! I only paid for the video.  I appreciate the honesty and punctuality of the company and Jeremy.

Charley W.
Charley W.
01/03/2022 12:00:00 SA
I needed my sewer line unclogged. Unfortunately, the only reliable access to it is via a vent on our roof (old house problem...). Finding someone who was willing to go up there and operate the hydro-jet was proving tough. Luckily, Jake was able to jump in and come by within 24 hours. He was incredibly professional and knowledgable, and talked me through everything. We got the line cleaned out and things are working great again. I'll definitely give them a ring back next time we have issues, highly recommended!

Maria B.
Maria B.
05/11/2021 12:00:00 SA
This is a profesional, honest and truly a pleasure to work with.
Kyle was like a good captain of a ship when we were stressed that the basement was leaking.
He was clear when communicating our options and transparent about estimates in cost, labor, and time frames.
He was respectful of our home while doing a very thorough job.
His team showed up on time and finished on time. Just as he had estimated.
If you're stressed, maybe shocked or overwhelmed by a plumbing situation (like we were) and need someone trustable, fair priced and highly professional, look no further!
We interviewed 2 other companies and they had somewhat similar assessments but Hyper Flow was the best when it came to professionalism, courteousness,  concise instruction and fair pricing.

Ryan P.
Ryan P.
10/06/2022 12:00:00 SA
They made it a very simple process. Everyone involved was super helpful and they had were very flexible on scheduling

Jessica A.
Jessica A.
6/20/2022
Our work was completed a few days ago and I think I can safely say everything went exceedingly well. We had a very unfortunate leak in our main water service line and our house is quite old with some (likely) original piping, making our job pretty complex. No other companies really offered a solution that seemed reasonable, besides Hyper Flow. I had several plumbers out to give ideas and quotes (anyone with good reviews!). Kyle was also one of the few who seemed to simply provid information and didn't seem like he was trying to scare us into spending more money or doing more work. Kyle provided great explanations of what would happen, what our options were, why other options weren't feasible, and answered questions really clearly. I felt like I was in good hands, as you could see how methodical and organized he was in his approach. We had some scuffs on our walls, etc after the work was complete but our living room was jackhammered through and basically a construction zone, so I'm not sure that could've been avoided. They also worked on our house for about 12 hours to have everything complete in one day, which I feel like was really an extra step, instead of coming back a second day. I feel pretty thrilled to have found a reliable plumber. I will definitely recommend to others and contact them first for anything else we need.

Jeff O.
Jeff O.
7/16/2022
Clogged drains... Hey, not a matter of if but more like, when. Always happens when most inconvenient. If when is NOW for you, Carlos has you covered! He and his team have the service you can count on to show up, get it clear, and know the problem's solved. Carlos is prompt, and professional, and has the correct tools available to get your drain CLEAR! The in-line camera system with the water jet he uses is amazing! Carlos was able to surgically remove the roots without any guesswork! I have had experience with other service companies in the past who run a cable blindly - with hopes that it's clear, and have ended up creating further damage. The systems Hyper Flow Service Company uses are state-of-the-art, and they get it done quickly - the first time. Call Carlos Rios at Hyper Flow Service - you'll be in good hands, and happy to know it's done right!

Misaki N.
Misaki N.
04/11/2021 12:00:00 SA
We had a backed up kitchen drain that was beyond our capabilities so we needed to find a plumber ASAP. As a first time homeowner, we had no idea who to call in the area and found Hyper Flow via Yelp. Initially, I was very skeptical that this company only has five star reviews. Seemed a little skeptical but after having worked with them, I know why... It is because they are indeed five star worthy! And to be clear, they never asked me to leave a review -- this is 100% from my experience and my desire to share our experience.

I called the number of the company and couldn't reach anyone so I hung up. A second later, Kyle, the owner called me back because he has missed my call being on another call. I told him about our issue and he promptly found an appointment later that day. He provided a clear 2 hour window that the plumber would arrive within and also told me that the technician would call prior closer to arrival to provide an update.

The technician, James, called an hour before his arrival to confirm our appointment and his arrival was within that two hour window.

Upon his arrival, he asked about what our issue was so we provided the details and he clearly gave us two options: to cable the clog as a short term solution or to hydro jet the pipes clean as a long term solution. We chose the latter option but first, we needed to find a spiget to run the water from. Because it was April and we hadn't opened up the water lines to the external outlets since buying this home in the winter, we had to figure out which valve corresponded to the outlet we wanted to use. James was incredibly patient and helpful as we fumbled through this. He then ran his camera through our pipes to show us the clog...and then continued that for the entire two hours he spent with us. He walked us through everything he was doing, showing us the camera output the entire way. He also answered all of our many questions as he continued to work efficiently through the many clogs he found! He was incredibly careful to wipe up any inevitable spills along the way and really doing everything the right way, resolving one clog at a time.

I cannot say enough positive things about James and this company! They are a small company who Kyle runs with about five technicians and according to James, Kyle really believes in doing things the right way first and not cutting any corners. I can definitely attest to that and tell you that his technician carries out that vision as well.

We are so thankful for their help doing a stressful time and definitely will be returning to them for any plumbing related help we need in the future.

Jeff W.
Jeff W.
2/24/2022
Beginning in the Spring of 2021, we began noticing leaks in the ceiling of our basement every time the upstairs bathtub was in use.  We gave Hyper Flow a call to figure out what was going on and hopefully get it fixed.

The technician that came to visit (David W.) was outstanding.  Not only was he able to quickly identify and repair the leak, but he also figured out how it originated.  Turns out that a different contractor had drilled a hole in the drain pipe while installing a thermostat, but it took several years for the leak to become evident due to its location (within a wall) and the amount it time it took for the 1st floor drywall to become saturated before the leak began running down to the basement ceiling.

In addition to repairing the leak and explaining how it was caused, David also gave us a good overview of the process we should take in getting the removed drywall replaced.  He definitely exceed our expectations.

Rachel F.
Rachel F.
11/30/2021
Professional service. Quick to respond. Excellent customer service. Highly recommend.

Ronald L.
Ronald L.
6/28/2022
Talked to Kyle the owner at 7:21 pm and he sent his on-call guy over by 7:58 the same evening. Allen was professional and courteous. He patiently answered all our questions and gave us a couple options with reasonable cost estimates. Used a 100 foot line, removed the toilet, and unclogged the drain in just over an hour. Cleaned up great after himself. Everything seems fine for now. Great operation up and down the chain of command. Would recommend to anyone without hesitation.

Pati W.
Pati W.
02/07/2023 12:00:00 SA
Thank you for the prompt service! I called this morning about the sewer backing up into the water heater closet and downstairs shower. I spoke with Kyle - very friendly and professional. I gave him the rundown of the issue, told him this happened last year also, so we briefly discussed descaling. I made an appointment for later today, but there was a cancellation so Garrett Wright (the plumber) contacted me to see if he could come over early. Absolutely! He arrived soon after calling. Professional, courteous, explained what he was going to do, gave me a ballpark price which was less than I paid to another big company a year or so ago. He took care of the problem while I continued to work downstairs. Cleared & snaked the line, ran a camera down to check things out. He was polite and friendly the entire time he was at my house. Afterwards we talked about a couple of options that should help prevent this issue from happening again, and he suggested the lower-priced option, adding that he didn't think the more expensive option was necessary at this time. Wow - he didn't try to oversell! WHAT? That's unheard of! I will absolutely contact Hyper Flow in the future for ALL of my plumbing issues!

Lisa P.
Lisa P.
12/23/2021
Three days before Christmas and all through the house, not a creature was stirring...but all of a sudden at 8am I had an overflowing toilet. These guys unclogged a drain for me in June, I was happy with the work, so it follows I called them again. Kyle said someone could be out late afternoon...and answered a couple of questions I had about where the heck to turn off the water to the toilet, etc. Allen (yes, he spells it this way, not Alan) arrived, thankfully early after calling, with mask and booties on, and was thorough assessing the why of the situation. I learned a lot from him. He unclogged my toilet-to-sewer line, found a few tree roots (2 words homeowners never want to hear), gave me some in the future... advice, and the bill...agreed upon before work began...was reasonable. He was professional and patient, and I can chalk up another great service call with Hyper Flow.

Laura M.
Laura M.
6/14/2022
Quick and professional, came out the same day and worked quickly to diagnose our issue and provide an estimate. Give your business to this company!

Brian P.
Brian P.
11/24/2020
I called Hyper Flow while shopping for quotes to root my main sewer line for preventative maintenance.  I also wanted to scope the line with a camera, for peace of mind.  

The lady I spoke to on the phone (I apologize, I forget her name) was very pleasant and professional.  She quickly gave me the rates to expect for the rooting as well as their flat rate for the camera scope.  With their competitive prices, I did not hesitate to set up an appointment.

Not only were they able to show up the very next day, but my technician, Jon, showed up ten minutes early!  He reiterated the same prices quoted to me over the phone, no nickel and diming.  

Jon was professional, prompt, clean and informative.  In these weird times, he had no issues wearing a mask the entire time, which we appreciated.  He answered all of my questions and allowed me to watch the live feed of the camera scope, explaining everything he saw along the way.  What impressed me is that he scoped the line both before AND after he cleaned out the roots, so we both saw the immediate impact of his work.  Very cool!

He's also sending me a copy of the video from the scope!

Hyper Flow has earned their perfect 5-star rating on Yelp as well as my future business.

Jay B.
Jay B.
06/08/2022 12:00:00 SA
I had a mess that a previous plumbing company that i hired couldn't fix after 6 visits and $600 something dollars. Allen from hyper flow showed up, immediately knew what the issue was, fix the problem in no time. Hyper flow is super experienced, and knows what they are doing. My go-to plumbing company for my properties. 5 star and two thumbs up!!!!

Peter S.
Peter S.
9/17/2020
This company was very easy to work with. On the day of their visit, I got a call saying their technician was running late. This happens and I appreciated the fact that they called me instead of leaving it to me to call them.
When the tech got here to repair my disposal, he asked me if I tried flipping the breaker switch back to the run position. I told him I didn't know there was a breaker switch. He reached underneath the disposal, flipped the switch and it worked again.
He didn't charge me for the visit. I wanted to offer him a tip for his honesty and not charging me for the visit. He refused saying he had kept me waiting.

Allison D.
Allison D.
5/22/2022
We've used Hyper Flow twice in the last 6 months. Both times they were prompt, well mannered and did a great job! Thanks!

J.C. W.
J.C. W.
09/12/2021 12:00:00 SA
I'd 100$ use Hyper Flow again and recommend them. Overall, responsive, polite, communicative, clean (both in their workspace and around the house - they wore booties and a mask), and a good value.

We were having a variety of issues with our toilet the last few weeks, but late last night the chain broke and it started phantom flushing like a jet engine about every 20 minutes. I messaged Hyper Flow at 11:30pm on Saturday and by 9am I had a reply. Kyle was prompt and clear in what they could do, when and that they didn't have a diagnostic fee (like others) or a weekend fee (only after 8pm). He was able to book an appointment for later that day (Sunday).

James arrived early and was polite, clear in the tests he was going to run, and what he was looking for. Once he diagnosed the problem, he continued to be clear and communicative about what was required and how much it was going to cost. An hour later he was done. He walked the whole family through everything that he did, including proactively replacing the toilet lever which was broken. Upon payment, he again walked us through everything, showed pictures, and shared that he didn't charge us labor for the toilet lever, just the parts. We didn't want a plumbing issue on a Sunday, but Kyle and James made it easy and painless, without charging us an arm and a leg. We'll certainly use them again!

Emily R.
Emily R.
12/28/2021
I called them based on the positive Yelp reviews and they are all true! Drain back-up led to basement flood and Allen was quick to diagnose the issue and get it cleared. Gave us advice on from personal experience to buy a water alarm to place by drain to keep this from happening again. Quick, professional,  reasonable!

Julia S.
Julia S.
6/15/2022
Great experience! Easy to get a same day appointment to fix a clogged kitchen sink. Allen was polite and professional and fixed my issue fast. He was also friendly to my dog, which she loved.

Todd M.
Todd M.
7/24/2020
Found this company here on yelp, they were quick to investigate our issue.  We had sewer snakes and scopes done previously and none of those were able to identify the smell problem. Hyper flow recommended a smoke test that I've never heard of but this found the issues inside our walls and they were able to fix it the same day.
Had some other work done as well. They showed up on time for each appointment, gave great communication about my options and set up quick follow up appointments.
Will use them again... when needed :)

Tara W.
Tara W.
06/05/2022 12:00:00 SA
Called on a Sunday morning with drain issues. They were out same day and fixed the problem quickly. And - it was a very reasonable price. The tech was helpful, friendly, and clear, and he kept me informed of his progress at every stage. Before I paid, he explained the service provided, gave me some tips for preventing the problem again and reviewed the charges and follow up. Work is guaranteed for 30 days, too!

Jimmy H.
Jimmy H.
06/02/2022 12:00:00 SA
Business refuses to give ballpark quotes till they send someone on site to force you into a commitment.

Molly H.
Molly H.
04/01/2022 12:00:00 SA
Hyper Flow is fantastic.  Great service and great guys.  I had an emergency and they were at my house in a couple of hours.  The next day I realized my dish washer was out of water. Once again, they came over the same day and got it flowing. Kyle then fixed a pipe that wasn't even a reason for the problem.  All for no additional charge.

Heidi L.
Heidi L.
12/20/2021
Hyper Flow replaced my sewer line from the house to the street. They were great at explaining my options as well as the process once I decided to have it done. They were on time and finished the job on a schedule. The pricing was also very competitive. I would definitely recommend them.

Alex A.
Alex A.
08/04/2021 12:00:00 SA
My basement toilet was stopped up. I called several places. Everyone said it was sewage pump. One guy was even too fat to get around furnace but happy to quote me $1,200 to fix it. Done! was the company.
To say the least I was becoming discouraged. Reached out to family friend who suggested Nitro plumbing. They made me wait two weeks and then because I didn't answer their phone call the night before, they canceled my appointment. I was pretty pissed when guy told me that. He sent out young dude who said was sewage pump. That my sewage pump was toast and a new one would run me $2,500. Now I was discouraged. Then by some miracle, I called Hyper Flow Service. The kid came out, looked at it and said it wasn't the pump at all, but was just clogged up. I appreciated his honesty. Took care of it and cost me all of $200. What a lifesaver these guys are. If ever have problems with my toilet, I will definitely call Hyper Flow Services. They are the best!

Kristen M.
Kristen M.
04/03/2020 12:00:00 SA
So so thankful they were available same day. We had some backup happening in our kitchen sink that ended up being a problem way further down the line than we would have anticipated or been able to fix ourselves. Kyle answered and was super helpful in getting us scheduled for their next available opening. Carlos was the one who came out to help. He contacted us as he'd wrapped up the job before us really early so he was available well before the window we'd been given. Not a problem for us! He answered all of our novice plumbing questions and since we had nothing better going on we watched as he worked and talked us through the process of what he was going. 10/10 recommend and will happily refer anyone I know to them.

Minh N.
Minh N.
3/23/2021
Great company.  We discovered a leak one evening after coming home from work on our shutoff valve behind the toilet. We were scheduled to have a buyers home inspection take place the very next morning and I called HF for an after hours call.  Technician David came by an hour later and fixed it quickly.  He was great and I would recommend them most definitely!

Robyn F.
Robyn F.
02/03/2022 12:00:00 SA
We had a clogged toilet and reached out to Hyper Flow Service Company and the responded with 30 min and we had a tech, Allen, come out within 2 hours. He assessed the issue, which was a quick fix (basement ejection system needed to be reset), and didn't charge us a dime! Allen educated us on how the ejection system works and how to best keep it running functionally. I highly recommend this company and will definitely use them when we have plumbing issues in the future!

Patty I.
Patty I.
6/30/2021
We had a really serious plumbing issue on a Sunday.  We called several major services and they gave us Monday timeframes.  To be clear, there was water flowing into our basement at an enormous rate.  I found Hyper Flow on Yelp.  They were nearby and Kyle answered the call immediately.  He dispatched James who was tremendous.  We felt terrible that James spent a good portion of his Sunday getting us out of a bad situation but he never gave up.  He diagnosed the problem, had to chip through some flagstone to get to our main and cleared the problem.  Wow. Way over and above what anyone else would've done.  James saved the day - and our basement.  Thank you!!!

Jane R.
Jane R.
03/07/2021 12:00:00 SA
I had a leaky pipe behind the wall and Kyle isolated the issue in no time at all. As you can see from the photo below, a nail penetrated the pipe creating a hole which caused the leak. Nice work on the repair and I appreciate the quick follow-up.

Anna N.
Anna N.
2/16/2021
They responded quickly, diagnosed the problem and gave me honest feedback on what was wrong and what needed to be fixed. And they fixed it the same day which was great! We appreciated their quick work and they made what could have been a very stressful situation very easy to deal with.

Shaun F.
Shaun F.
01/04/2021 12:00:00 SA
I agree with the other positive reviews. I called Hyper Flow because I noticed some of my carpet in the basement of my house was damp. Carlos came out and inspected my pipes, and he gave me the unfortunate news that part of my main pipe was cracked. They scheduled to come out to do the job quickly and were done in a day. They took care to minimize dust and did not damage walls.  Carlos had to come out to clear the new pipe of some debris after installation but this happened very quickly. He did also come out soon thereafter to fix a clogged toilet and he didn't charge me. I will definitely use the company again and refer others.

Jessica D.
Jessica D.
05/11/2021 12:00:00 SA
I chose Hyper Flow after sending a request for service via Yelp.  They were very responsive and had availability within a day or two.  The 2 gentleman that came out were respectful and wore slip covers over their shoes and masks without me needing to request it.  They worked on a clogged drain in my basement and gave me a number of updates throughout.  Unfortunately, they weren't able to unclog the drain but they documented everything very thoroughly with pictures.

I was able to fix the clog with lots of Lime Away and CLR and had Hyper Flow come back out to snake the drain again with a camera.  The original blockage was in the P-trap and I wanted to make sure everything was clear further down the drain.  The same guy came out to do the work and provided me the pieces that he snaked out of the drain as well as the video of my drain.  I appreciated the thoroughness and effort they put into ensuring my drain was clear.  I would definitely call them again.

Jim G.
Jim G.
7/31/2021
Service was fine.  They knew what they were doing.  I thought that the price for camera service to simply find my clean-out outside and then perform high pressure water sewer clean was quite high.  I used them anyway, as they were here.  Follow-up with video via email was good.  They found some issues with the line that will be a problem down the road.  They suggested that they would send a estimate, but did not.

Kailey M.
Kailey M.
11/03/2021 12:00:00 SA
Allen Anderson from HyperFlow came to look at my toilet this evening. He was kind, knowledgable, and helpful. Highly recommend this honorable and reliable company and their employee, Allen Anderson.

Karen B.
Karen B.
04/09/2021 12:00:00 SA
What an amazing company! So responsive and fast! Kyle is easy to reach and David is truly a master plumber. I found their prices reasonable considering their exceptional customer service. Plus, our dog loves David and I trust her judgement!

Kanji K.
Kanji K.
3/23/2021
Good communication and solid work. Will be using them again. They were very clear on the payments and went the extra mile to replace a missing minor part from the p trap.

Tess T.
Tess T.
09/10/2020 12:00:00 SA
Very respectable and professional! I hired these guys to do a sewer inspection to detail the damage of my old, cracked sewer pipe. Our appointment was for sometime between 10a-12p, but Carlos called around 9:30 saying he was already in the area and could he come early, which was great! Also I'd made the appointment just the night before, via Yelp, and they'd been very responsive. They charge a flat rate of $150 for the sewer inspection. In my case they did have to go through the toilet (which isn't always the case) and they did charge an extra $75 for that, but let me know as soon as he got there that would be the case. There are companies that don't charge extra for that part, but I needed this done immediately and since their inspection rate was so reasonable and they were so prof & responsible it was worth it. And in most cases I don't think this would apply anyway.

Carlos was clean, professional, and respectful. He wore a mask the whole time inside the house, and out in shoe covers every time he came into the house from outside to prevent tracking mud. He was very sweet to our dog also, who I'm sure was getting in his way until we put her away. He cleaned up very nicely after his work, and had me go into the bathroom and look around to confirm I was satisfied with the state of things.

He took his time both before and after the inspection to ask and answer any questions, and was happy to explain what he was doing as he went. I could tell he knew his stuff but was also good at explaining it on a simplified level. He said he usually tried to provide an estimate right away for the work, but my case was more complicated since it would require removing parts of my kitchen floor and deck. But even with all those variables they still sent me an estimate later that same day, and Carlos emailed me my sewer scope video that night. Neither the technician nor the office were at all pushy about hiring them for the actual work, they just told me how much it would cost and about how long it would take (very quick apparently, tho they also told me how much time to factor in for permitting). They said they charge half up front (at which point they can start the permitting process, then the work) and the other half after the work is done.

The video was professional as well, he showed my address and the surrounding area on the video before going in (to prove its my property), paused at the places with major damage, and on the video it shows the footage as you go.

Malbow A.
Malbow A.
01/03/2021 12:00:00 SA
Jon showed up earlier than the appointment, very respectful and professional. Completed the work quickly and everything looks great. Highly recommend their services

Taylor S.
Taylor S.
07/12/2022 12:00:00 SA
I tried fixing a small shower leak by myself and ended up busting the whole shower valve! Had water coming through the ceiling and spraying everywhere in the shower. We were without water until Hyper Flow! They were extremely responsive and communicative which is huge with me!! They got me scheduled quicker than any other plumber in the area too. They came out for a free consultation and after assessing and giving us their price, they got to work and were done in less than 90 minutes (including going to the store for parts, install, and clean up). Seriously impressive how quick they were while also being very thorough! We got pictures of everything done as well as a 1 year warranty on everything they touched today. Gave us a ton of piece of mind and made us feel much better about our dumb mistake lol! So kind and not condescending or rude in the least with 2 pretty clueless girls when it comes to plumbing haha! Sean was amazing, so kind and very respectful of our home! They even gave us a referral for our drywall needs from the minor flooding. I would highly recommend this company to anyone!!! Will definitely be giving them a call again!

Michelle H.
Michelle H.
6/13/2021
We did a bit of research and found their reputation and reviews on the internet were quite impressive.    We live in a 70 year old house with original plumbing that is way over its due date.    We are planning a remodel and really wanted a quick fix.    James worked with us to explain how that type of fix would only cause more frustration because the pipes were so compromised.  
When he was done not only were the sink drains great, the garbage disposal and dish washer all were able to work much more competently (and quietly).
Don't hesitate.

Adam M.
Adam M.
12/10/2020 12:00:00 SA
Great overall experience. Plan to use them again with my next project.  Transparent and fair pricing and very knowledgeable.

Jonathan M.
Jonathan M.
2/17/2021
Super responsive and helpful! They actually ended up not needing to fix anything but I will absolutely use them again in the future!

Missy L.
Missy L.
5/23/2021
James for the win! This mama thought she was just fixing a toilet fill valve... wrong. Ended up being a bad angle stop. Shut off all water to the house and the pipe was still leaking a lot of water. Called and they were out in about 20 minutes - on a  Sunday!

James was very professional, provided excellent communication, and was super respectful in my home - look no further for any plumbing needs.

Their work is guaranteed as well!

patricia z.
patricia z.
11/16/2020
I have had to use Hyper Flow several times this year for recently purchased home.  I recommended them to a friend in Centennial she also was so satisfied with service.  Plumbing problems always seem to happen on weekends and holidays.  They always are courteous and empathetic to frantic calls.  They don't price gouge like the majority of plumbing services.  The
Plumbers that worked on both homes were respectful and helpful.  I recommend Hyper Flow for being ethical and fair. Keep in mind this was a Sunday no crazy up-charge!! Thank you
Patricia

Gena R.
Gena R.
08/07/2020 12:00:00 SA
I would recommend this company to anyone needing emergency services.  Justin was great, he came out right away assessed the issue.  We opted to get the line hydro-jetted and he came out the following day and got it all taken care of within an hour and a half. Pricing was exceptional and well worth the service.

Kelli B.
Kelli B.
8/25/2021
Kyle came out and fixed a value  issue to our washer which we did not know we had. Thank you!

Jason B.
Jason B.
12/10/2021 12:00:00 SA
Responded quickly.  Communicated professionally.  Said what they would do and then did what they would say.  On top of all that - fantastic customer service.  Would hire again in a moment.

Karla M.
Karla M.
10/18/2020
We rarely need plumbing services but Kyle gave us a great and friendly service. They're able to come to our house within 2 hours when we called him. They were prompt, professional and did an amazing job! Highly recommended!

Kregg H.
Kregg H.
3/18/2021
They were able to be at my house within a couple of hours to respond to a clogged main drain.  Carlos cleared the clog, removed roots from my main line, and alerted me to other potential issues.  He did good work, was mindful of keeping the house clean, and polite and friendly.  Definitely recommend Hyper Flow for drain-related issues.

Nick W.
Nick W.
7/17/2020
These guys were awesome. Had a drain back up in our utility room and needed same-day service. Our normal guy hadn't responded yet, so I reached out to Hyper Flow on Yelp. They responded very quickly, and said they would be able to come out the same day.

Carlos came, ahead of schedule (after asking if that was okay) and was able to snake out the drain and fix everything for us. I was back to finishing that load of laundry by early afternoon.

Highly recommend these guys.

Chris D.
Chris D.
12/01/2020 12:00:00 SA
Jon Harris was terrific. He was very knowledgeable and was able to fix our garbage disposal in a matter of minutes. He also gave us very helpful advice on how to avoid other complications due to plumbing and piping layout. Highly recommend him.

Nicole M.
Nicole M.
10/02/2021 12:00:00 SA
We are beyond impressed with HyperFlow and their team member, James.  They were responsive, timely and did everything they committed to you and more.  James is very professional, personable, thorough in his explanation, and made certain we were satisfied with the repairs. We highly recommend HyperFlow and will use them for all of our needs.

Ralph W.
Ralph W.
11/16/2020
Jon came out 2 hours after I called and unclogged my drain within 15 minutes of getting there. Great price, good guy, good company. Highly recommend!

Ruth Z.
Ruth Z.
06/09/2020 12:00:00 SA
Kyle was supper personable and efficient.  Manuel arrived at the appointed time and went straight to work.. He had our Clogged drain cleared in less thn an hour and cleaned up.. The charge was as agreed upon..  Great to work with will use them again!!

Adam H.
Adam H.
6/29/2021
Very professional and reliable service! Super friendly and able to explain my problem in detail!

Rion G.
Rion G.
6/16/2020
Hyper Flow was very quick to get help to me when I had serious issues with my water heater. Manuel was extremely knowledgeable and friendly, and gave me important information about the pipes in my house as well as presenting several great options for how we could proceed. In the end I elected to replace the water heater, and the job was done quickly and efficiently. I would definitely recommend their services to anyone and would also use them again.

K M.
K M.
1/28/2021
I'm very happy with the service I received today from Jake! He was on time,  up front about the cost (which was very reasonable) and had my kitchen sink unclogged and cleaned within an hour.

Will definitely be using this company again!

Tatiana H.
Tatiana H.
6/21/2021
This company picked up the phone on a Sunday and show d up first thing the next morning.  Jake was fantastic!  Got my kitchen sink back up and running.  Highly recommend!

Hugh R.
Hugh R.
1/15/2021
I have used Hyper Flow for 2 of my clients homes. Their technicians did a great job.  One was a  very long line they jetted for us and has been working great. The other was at 530pm they sent  Jon out and got there in 15 minutes, which I cant thank them enough as this was one of my best clients homes. I definitely plan on using them again, but maybe not after hours the 400 trip charge was a little steep, but their response time was 2nd to none.
H Rowe
Castle Homes Inc

Erin C.
Erin C.
3/21/2022
The BEST service. Carlos Rios is amazing--prompt and knowledgeable. The plumbing in my house was a constant headache with sewer backups at the worst possible times. Prior to Carlos coming out, I had to get the main line cleared at least once a year which was a big production due to the line length and the fact that the previous owner did his own plumbing. Not only did Carlos find a buried sewer clean out that NO ONE else had ever found (and I've had SO MANY plumbers come out) but the line has been clear ever since Carlos came out. I cannot recommend Hyper Flow Service Company enough. It is money well spent with superior equipment and staff. PLUS they stand by their warranty. I thought I had a sewer backup (because I had house guests coming and I'm paranoid having had so many problems) but it wasn't their line at all, and Carlos came out to the house to ensure there were no problems. I cannot recommend Hyper Flow and  Carlos enough.

Adam W.
Adam W.
6/23/2020
Kyle just saved our bacon.  We were trying to replace the faucet in our new house and we thought the supply line was turned off...but nope.  Water everywhere until we could get to the water main.  We called Kyle because the line had siezed up and he was down in less than an hour.  The walked us through the whole problem, took pictures and explained what was going to be required to fix the problem.  He even suggested we do some preventative maintenance to ensure we would not need to call him in the future and be subjected to additional cost.  The whole process took a little less than two hours.  We could not be happier with the service and the professionalism of Kyle.  Thanks for everything.

Chris M.
Chris M.
11/25/2020
Carlos from Hyper Flow Service Company is fantastic.  Imagine in heavy snow day during pandemic and no running water in the house!

We had back flow water in the basement overnight.  Family of 4 couldn't flush the toilet.  I sent an inquiry on their website at midnight.  Received a response from Kyle 1st thing in the morning at 7am when they were just open.  Kyle was able to schedule an appointment 1-3pm .  I expressed an urgency that we stuck at home because of the heavy snow and pandemic and couldn't run any water in the house.  Kyle helped and would send one earlier if they finished the jobs ahead of schedule.

Then 2 hours later, Carlos called and said he would be able to come early before 10:30am.  Thanks god!  Carlos was very professional.  He worn masks the entire time.  He put on shoe covers when troubleshooting inside the house.  He explained options available patiently until I fully understood.

Carlos determined that a high pressure water jetting service was needed in order to fix my issue.  He explained the clog was due to the roots in the sewer line outside of the house.  Initially, the estimate was about 1.5 hours when performing inside the house and bill by hourly.  Carlos was able to find the access to perform the jetting outside the house and saved me 0.5 hours of cost.  He allowed me to watch the camera scope, explained when he saw roots.  He also emailed me the videos in the evening as promised.

Job well done.  An hour later, our kids were so excited that they were able to use the restroom and water again.  Thank you so much for your impressive work in a heavy snow day during pandemic.  I couldn't ask for more!  We will certainly use Hyper Flow Service Company in the future for preventive maintenance for the sewer line as recommended by Carlos!

Thank you and Happy Thanksgiving!

JP O.
JP O.
9/17/2020
We detected a strong odor from our drains in the basement from the sewer during high temperature days. Not only did Manuel provide an inspection free of charge but also pinpointed the exact location from where the smell was coming from. Manuel was very professional, communicative, and worked very efficiently during the project. Would recommend Manuel and Hyper Flow Service due to their technical expertise and competitive prices.

Lori S.
Lori S.
9/23/2021
Reached out to Hyper Flow based on a YELP review.  We had a back up in the basement from our kitchen pipes.  Reserved a slot for the next evening (not charged an emergency fee for a night time slot) but was surprised the next morning when they were able to give me an earlier slot based on a cancellation.  Communication was on point the entire process.  Jake arrived on time and got right to work.  Did not try to sell me extra services, cleared the pipe, repaired a valve  and put a pretty strong band-aid on my mid century plumbing.  He is providing a quote to repair the old rusted, galvanized piping for a future date - perfect!  Fee charged was very reasonable and Jake cleaned up after himself.  10 out of 10, will call them again.  I recommend this company!

Pete S.
Pete S.
06/07/2021 12:00:00 SA
Called in the morning and spoke to Kyle. They were at my house later that evening. James took care of a deep clog in the kitchen line. Very fair price and exceptional service!

Nathan D.
Nathan D.
02/12/2021 12:00:00 SA
After a pipe froze and leaked into our basement ceiling, my go-to plumber was unavailable. That ended up being for the best! David at HyperFlow was there within 24hrs and was able to make the repair on the same day, for a reasonable cost. He was professional, kind, and went above and beyond to help us get it repaired in a cost-efficient manner. We now have a go-to plumber!

Robyn S.
Robyn S.
03/01/2020 12:00:00 SA
Kyle was very responsive in setting the appointment and getting us in even earlier than scheduled, for which we were very grateful!  Manuel was the technician.  He was kind, courteous, professional and very knowledgeable.  He kept us informed as he worked and quickly completed the needed work.  All on a Sunday!

Diane K.
Diane K.
1/17/2021
Had a problem in a basement bathroom - not sure if limited to the tub drain or something more serious (mainline - yikes). And of course New Year's Eve - literally Kyle came out about 6 pm. I was impressed facing a 3 day weekend and at that time he did not charge any extra. Cleared the drain at a standard price, gave me his card and assured me they are here for you, whenever you need us. Also did a great job cleaning up, which doesn't always happen. Awesome.

Bunnie M.
Bunnie M.
08/09/2021 12:00:00 SA
Wow! Fantastic customer service! Fantastic response time! Fantastic technician named James! Thank you to Kyle, James and hyper flow! Our technician , James, was polite, professional, thorough and knowledgeable. I'm always anxious about plumbing issues but now I have my go to company.

Rich M.
Rich M.
4/29/2020
What is there not to love. Manuel showed up early, he reviewed what needed to be done and was kind enough to show me how I could do the simple items by myself. I needed simple stuff-- replace sink spray nozzle and bathtub overflow cover.  I tried to pay him and he kindly refused.  

Clearly developed a sense of trust with Manuel.  These are rentals and we will need their help in the future and Manuel will be the first call.

Thank you for your professionalism and kindness. Rare these days.  

Richard marshall

Kimberly L.
Kimberly L.
08/03/2020 12:00:00 SA
Kyle and his crew were excellent, would highly recommend.  They fixed our issue quickly and with minimal disruption to our home.

Patrick H.
Patrick H.
8/29/2021
James did a great job, it was easy to schedule and he helped explain things and ultimately I felt like I got a good value.

Vera R.
Vera R.
10/01/2020 12:00:00 SA
As other reviews mentioned, the last thing you want in 2020 is a poop storm. Well, our toilet had its own plans. After seeing the water dripping from the ceiling, and not hearing back from our regular plumber, I got a super fast response from Hyper Flow here on Yelp. Very easy scheduling, plumber showed up a couple hours later. He took the time to explain things to us, and was very upfront about all the work. All while having our s**t water rain on him. It has been a rough day, and these guys made us feel taken care of.

Allie M.
Allie M.
08/09/2021 12:00:00 SA
Hyper Flow solved our kitchen drainage problem. They were incredibly quick in getting back to me and schedules same day. Very friendly and knowledgeable. James explained exactly what he was going to do and performed the service quickly and efficiently. I will definitely be using Hyper Flow for future plumbing needs.

Savanna S.
Savanna S.
2/27/2020
Manuel provide me with excellent service. When you work with a plumber, you often hope that they are a genuinely good person and won't cut corners or cheat you - and that's what we got working with Manuel and Kyle from Hydro Flow Service. I would highly recommend!!

Tom W.
Tom W.
11/23/2020
I've had these guys out to my house for a couple of different plumbing issues and have had a great experience both times. I have found them to be transparent, fairly priced, respectful of my home, and most importantly, great at fixing plumbing issues. One of their newer plumbers, John, did a great job of troubleshooting a backed up sewer line and explaining his analysis along the way. I'm very impressed with the level of service from Hyperflow and will continue be a repeat customer.

Mark S.
Mark S.
4/24/2020
I called several plumbers only Kyle from Hyper Flow responded right away he came over wearing booties and a mask he figured out the problem and gave me my options he saved me about $400.00 plus dollars I was very impressed with Kyle he did exactly what he said he would do in the amount of time he quoted. I would recommend him highly.

Gil Y.
Gil Y.
04/12/2020 12:00:00 SA
Your response to my call was fast and professional.   Your guy (sorry I forgot the name) was exceptional!  He helped out with my issue, charged me the quoted amount and did an amazing job!  Thank you soooooo much!!!  I will use you guys exclusively from now now.  Client for life!

Arash J.
Arash J.
12/14/2020
We had a main line backup that flooded our basement bathroom.  This was the only company we could get a hold of on a Sunday.  We called in the afternoon, and Jon came out that night.  He was terrific.  Super nice, super helpful.  We had him come back a couple days later to work on our shower.

William L.
William L.
3/16/2020
Had a problem on a Sunday and called Kyle. He was great talking us through what to do until he got Manuel out in 2 hours. Manuel called and come over early. He explained everything as he did it. Did have to pay Sunday emergency pricing, but these guys are worth it!

Daniel P.
Daniel P.
11/11/2020 12:00:00 SA
Great, professional service. The guys put covers over their shoes without being asked. They communicated well and did the deed. Would use them again.

Kyle L.
Kyle L.
11/02/2019 12:00:00 SA
I had an emergency backup in my basement from a clogged sewer line...which I noticed 5hrs before I had a flight out of town.  Hyper Flow had Carlos come out and he was able to arrive within 2 hrs, and resolved the clog quickly so our travel plans could still work out.  Thanks for adjusting the service schedule to make that happen!

Molly N.
Molly N.
10/31/2020
These guys are terrific! Carlos fixed my non-functioning garbage disposal quickly and walked me patiently through the process, offering advice along the way as to how I could maintain the disposal in the future. He was kind, positive, knowledgeable, and professional. Hyper Flow Service is my new go-to plumbing company in Denver. Thank you so much!

Dusty S.
Dusty S.
10/15/2019
We contacted Kyle for a slow tub drain. He quoted me a price and was able to do same day service. He was on time and very professional. My husband said he was super cool guy.
One quick snake and our tub was working wonderfully again. The price was what he quoted.
I highly recommend Kyle for your plumbing needs! We will use him again for sure!

Colleen C.
Colleen C.
3/31/2020
What else could go wrong in the middle of a pandemic?  Your kitchen sink backs up with stinky water!  I called Kyle at Hyper Flow and discussed the problem and he came out the next day.  He was very professional and kind.  He quickly diagnosed the problem and explained to us the options for fixing the issue.  He snaked the drain for immediate relief and then sent Carlos out the next day to hydro jet out our old pipes.  Carlos was equally professional and solved our drainage problem.  Both Kyle can Carlos clearly care about their job and take the time to do the right thing.  Cost was very reasonable.  I will definitely use them again.

Megan M.
Megan M.
01/05/2021 12:00:00 SA
This company was great. The technician (John) came out the morning I called and fixed our bathroom sink within two hours. He was so polite and guaranteed the work for a year. I 100% recommend Hyper Flow!

Suzanne K.
Suzanne K.
10/12/2021 12:00:00 SA
Dave came to my home to give an estimate on switching out shut-off valves to my toilets and sinks, as one of mine was not working properly.  I was told that my condo HOA management that I did not have a water main shut off valve which required a plumber to shut off the water to all units in my building when performing plumbing fixes.. When I told this to Dave, he immediately ask me to show him the location of my water heater.  In 2 minutes he verified that I do have a shut off for water to my condo.  Halleleuia!  He was then able to replace (1) the malfunctioning shut-off valve to my toilet, and the cheap shut-off valve to my kitchen sink and dishwasher with more durable, easy shut-off valves.  He was on-time in the scheduled window, and was able to perform the replacements on the same day.  Didn't have to wait 2 days to get my toilet back!  I highly recommend Hyper Flow, and especially Dave!  Thank you!!!

Taylor A.
Taylor A.
06/07/2020 12:00:00 SA
These guys are fantastic. Very responsive, professional and great at troubleshooting and communicating. Manuel was great. Thank you!

Erica H.
Erica H.
3/25/2019
Highly recommend. Hyper Flow's focus clearly has the customer at the heart of it - an honest and personable service. Kyle was extremely responsive and thorough. After discussing with 7 other businesses to jet our line, I am extremely pleased to have gone with Hyper Flow and will definitely use again for our future needs!

Robert G.
Robert G.
10/10/2019 12:00:00 SA
I can not recommend Kyle enough! Responsive, professional, thorough,
are some of the words to describe him and his service. I would recommend to anyone who needs a plumber and would like to have it done professionally, thorough and fast!

Thanks Kyle/Hyper Flow

Robert

Robb W.
Robb W.
6/30/2020
I received an Estimate from a knowledge employee, Kyle.. He provided several solutions to the problem .

Jennifer W.
Jennifer W.
8/22/2020
I called Monday morning and they were able to fit me in the same day. Cleared my main drain and gave me suggestions to keep it clean. I would 100% recommend.

Briann T.
Briann T.
12/01/2019 12:00:00 SA
I entered a service request for plumbing issues on a Sunday morning. Kyle called me immediately and gave me a time frame within a few hours. He gave me an estimate/quote over the phone that would likely apply with the possibility of more of course depending on the service needed. Manuel called before the work window to give me a more exact time and he was right on time for it. Manuel was amazing, he took the time to listen to our history of plumbing as we knew it in this 60 year old house and then investigated some more.  He gave us his recommendations and then performed great service. He didn't try to up sell us for more than we needed, but he let us know options. He let us watch during the scope so we got to see exactly what he was doing and the state of our lines. When I asked questions about recommendations, they very well could have given me more costly options but they were straight with me about what i needed. I extremely appreciate a business that is honest with me. I will definitely call them again if and when I have issues! Thanks for being great!

Brad C.
Brad C.
05/02/2019 12:00:00 SA
Kyle was professional, responsive and honest throughout the entire project.  He provided a quote and time frame to get the project done and executed on it flawlessly.  His team ended up having to do a bit more work than anticipated due to unforeseen circumstances, but he communicated the changes to me and still did the work within the original estimate provided.   This was a large project and I was very happy to deal with Kyle and Hyper Flow.

Roy V.
Roy V.
12/13/2018
Great service, excellent job.  Kyle was attentive to make sure everything was to my expectations.

Boris R.
Boris R.
10/08/2019 12:00:00 SA
Kyle was professional and came out quickly. I was amazed at how quickly he came out. He fixed the issue of my dishwasher. It wasn't properly draining out. Prices were reasonable. Also advised of reimbursement of previous company job since they didn't do a good job of checking everything. The cap from disposal was not removed. Will definitely be calling Kyle and or this company again if needed.

Cathy W.
Cathy W.
3/23/2021
Honest Honest Honest! From the moment I called the office Carrie the office manager helped me through a very tough time. I was so stressed with a water problem. I needed a plumber and she sent the owner out to my house that afternoon and was not going to charge me any extra fee. In fact Kyle spent over an hour at the house, waited for Denver water to come and test the meter, went around the home to see where the leak was coming from, but could not locate the leak. He told me it was coming from outside the house. He was right! The next-door neighbor who left her house vacant for months burst a pipe and her water was running for over 2 weeks and that is why my basement was flooding. Had other plumbers out there prior who charged me lots of dollars and could not find the source of the leak.  Kyle did not charge me anything! Zero, nothing because he told me he could not locate the problem. What plumber does that? I will refer this company to everyone. Thank you Hyperflow you have restored my faith in plumbers!

Jen W.
Jen W.
8/21/2019
We had same day service when they already had a full day. They went above and beyond to take care of our problem right away. Thanks Joe and Kyle.

Matt L.
Matt L.
02/05/2020 12:00:00 SA
Awesome work! Manuel was great! Definitely will use Hyper Flow Service again....finally found a great plumber. Thanks again. Matt L

Ryan S.
Ryan S.
01/12/2019 12:00:00 SA
These guys were great. Prompt, professional, clean and friendly. Very good company. I had a clog in my toilet (which probably had NOTHING to do with my 4 or 6 year old flushing something) which required them to pull the toilet. They even scoped the line to make sure it was good to go.

Tommie E.
Tommie E.
01/10/2020 12:00:00 SA
I have used these guys twice. They're very responsive. Very professional, and did a great job. I recommend them highly.

G A.
G A.
09/01/2019 12:00:00 SA
Kyle was really great. He had called ahead of time when he was on his way. He was on time, checked the problem and gave us a quote. He was really professional and nice and explained everything properly. I had checked them on better business bureau and they have a A+ rating there as well. Would definitely recommend them.

Tom H.
Tom H.
08/05/2019 12:00:00 SA
Kyle was excellent. Extremely knowledgeable and truly put my mind at ease even though this repair is going to cost potentially thousands to repair. He explained what was wrong, immediately followed by a solution (that he makes sound easy and simplified). Appreciate someone with this level of expertise. If you have a drain issue - especially under slab, underground, sewer, washer, floor drain etc this is your guy. Hands down.

Cory B.
Cory B.
3/25/2019
Kyle quoted us 50% less than big name outfits to jet out a 130' clay exit line for preventative maintenance purposes. He was quick, thorough, and knowledgeable, and offered to call us back next year for annual maintenance and honor the same price. Definitely a small business worth supporting!

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