We recently bought a home that the previous owners had installed a new furnace in, and we were having something weird go on so we called Galbraith, and he said it sounded like the A/C Coil. Regardless, they came all the way down to Lakewood to find out our furnace was fine and show us what was going on, when they didn't have to at all. They didn't charge us and drove all the way there early in the morning for something that ended up not being the furnace. Would recommend them! Very nice people. (: