JD J.
04/09/2011 12:00:00 SA
Usually when workmen come to my home I get one of two types: The one who glosses over things, glancing over my shoulder waiting for the man to show up; or the slick talker who thinks I will believe anything, since I know nothing. In a word: disrespectful. During the process of collecting estimates for my 2nd bathroom install I experienced both and more. All of them were eliminated long before their 5 to 7 thousand dollar quotes. Though the highest one offered me a senior discount. Sounds great, but giving a 47 year old womon a senior discount stings like a slap in the face! (As if the quote weren't painful enough) I tried Brothers, since I had a good experience with them before, but they wanted $75 just for the estimate. So much for loyalty.
Finally, thanks to a referral from Black River Construction, I am introduced to Master plumber Gerald at Absolute Plumbing Solutions. He listened to what I wanted, told me what I needed, assessed the situation, and quoted me a price well below the lowest quote also throwing in the tub. His reputation is so stellar, when the inspector came and saw how nervous I was, he assured me everything was probably perfect because he knew how good Gerald's work was. Indeed from rough-in to final all his work was impeccable.
Being a DIYer I was eager to do something, so when he returned to install the fixtures he was more than willing to let me assist, and patiently answered all of my questions, explaining every step of what he was doing. If I was getting on his nerves he never let on.
Months later my kitchen sink backed up, and though I had disassembled everything I still couldn't find the cause. I called Gerald late that morning and he arrived before noon. Of course one thing led to another, as plumbing does, but before the day was out my kitchen AND bathroom sink were better than before. When I asked him about my clogged laundry sink he assured me it was something I could repair myself. He told me what I would need, and how to do it, adding he would help me over the phone if I had questions, or would come out and fix it for me if I decided to give up. Pretty cool, huh?
I will hire him to update the plumbing in my parents house, and he is more than willing to work out a rather pain-free price estimate. He has great integrity, is extremely skilled, and is very thorough. I trust his work and his word without question. His easy-going manner makes him quite approachable, and a pleasure to deal with. I really could go on and on...but when you hire him, you'll see for yourself.