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Willow Glen Electric

Willow Glen Electric


San Jose CA
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Description

Willow Glen Electric, Inc. has been offering residential and commercial electrical services to properties throughout San Jose and the surrounding areas for over 30 years. Our licensed, insured, bonded, and highly trained electricians are experts in the field and will go above and beyond to ensure your complete satisfaction. We offer same-day service and free estimates to ensure a stress-free service. From panel upgrades, lighting installation, and electrical repairs to electrification services, such as EV charging station and energy storage system installation--Willow Glen Electric, Inc. can do it all. We believe in proactive communication, innovative products, and unparalleled service to get the job done efficiently and safely, every time.

HISTORY

Established in 1987.
Willow Glen Electric, Inc. (WGE), a family-run business, has been providing quality customer service for residential, light commercial and light industrial customers since 1987. Owner Mark Londre has over 40 years of experience in all phases of the electrical trade. Our electricians, as well as our office staff, are well trained, hardworking, dedicated and professional and are At Your Service! for all of your electrical needs.

ABOUT BUSINESS OWNER

I sincerely believe we offer the best quality, customer care, and expertise in the electrical business. That is the heart of what Willow Glen Electric's performance is all about. Willow Glen Electric makes every effort to get the job done right the first time.  Our electricians are knowledgeable, experienced and friendly. WGE has had over 25,000 satisfied customers in the last 30+ years! They call us back again and again and refer us to their friends. Numerous fellow electrical contractors also refer us and we are very proud of that fact.
- Matt Londre, President

SERVICES

Electrical Panel Installation, EV Charging Station Installation, Lighting Repair, Wiring Installation, Electrical Panel Repair, Circuit Breaker Installation & Replace…, Virtual Consultations, Residential Services, Outlet Installation, Lighting Installation, Outlet Repair, Wiring Repair, Commercial Services, Circuit Breaker Repair, Doorbell Installation & Replacement, Smoke Detector Installation, ,

Reviews

P J.
P J.
05/02/2023 12:00:00 SA
Willow Glen did an awesome job installing NEMA 14-50 outlet in my garage. They communicated with me through email and handled scheduling very effectively. My appointment was scheduled within few days of sharing the specs. The electricians Reynaldo and Alec arrived on time (actually 10 mins before the scheduled time) and were very accommodating to my requests. They installed the outlet as I wanted and it looks clean and perfect. The company would also handle permit/inspection.

I highly recommend Willow Glen and I would definitely prefer them again whenever I need electrical work.
Steve M.
Steve M.
4/13/2023
Absolute bang up job. I'm a disabled combat veteran and I don't have a lot of cash on hand. the first company I called said they could so the job for 1300 bucks. I called Willow Glen Electric and they quoted me at 700.

The tech's Ray and Zack (or Zach not sure on the spelling) were promote, respectful and did the job perfectly as instructed. There's nothing to complain about here as they were courteous professionals that explained every snag they hit and even cleaned up well after they were done.

I would recommend this company to everyone.
Julie B.
Julie B.
4/26/2023
They did a good installation of our Tesla charger November 23, 2022. We finally got the permit signed off today April 26, 2023. I appreciate their persistence, although it did take a little nagging from me. But it's all closed out now. And it works as intended. Thanks!
Paul S.
Paul S.
5/19/2023
Alec and Sachfir did a great job installing a complicated chandelier at our townhome. They were quick, professional and actually did the work under-budget (I didn't need quite as much help as I thought I did). Excellent work an I would highly recommend them!
Jonathon L.
Jonathon L.
11/15/2022
This a scam business.  Hire them if you want to be nickeled and dimed at a massive markup.  If you reschedule they'll charge you full fare and claim they showed up and completed work.  What a joke.

In response:  Matt, apparently I must have misread the following Attached is your invoice for the electrical project we completed for you which is now due.?  That says completed, no?

Thanks for the discount and your flexibility-  $200 for completing nothing.  I'd expect, what, another $200 to complete the completed job?  For what?  To unscrew a fusebox and install a $10 GE fuse.  What a bargain!  $400 for a fuse!  I'm so happy you believe this isn't nickeling and diming - especially after we hired your business to the tune of $15,000 last year.

Update:  we had a licensed electrician visit to diagnose our recent issues.  During this visit the $15,000 upgrade that Willow Glen also completed last year became quite an interesting topic.  Findings (screenshot of quote attached)

1. Sub-Panel was not permitted
2. Sub-panel was not in a firewall
3. There was no nolax on aluminum wiring
4. Breakers were not torqued down correctly 5. Poor overall workmanship

So the $3000 quoted to complete Willow Glen's completed work.  Well, we'll just take that elsewhere.
Ellen L.
Ellen L.
3/20/2023
They responded so fast for the quotation and arranged the job done promptly. Highly recommended.
Carlos G.
Carlos G.
9/29/2022
Willow Glen did an excellent job, and I would hire them again.

We hired them to install an electric car charger, along with a huge upgrade to our existing electrical panel. We wanted to future proof for solar.

Willow Glen's experts knew their stuff inside and out. After Willow Glen installed the new panel and necessary wiring, we hired a separate company to install the solar panels, battery, and accompanying setup. When we had an issue with our solar panel electricians, Willow Glen was able to pull out the code and cite line and verse of what complied, and what didn't. Willow Glen also took the time to work with the inspector to make sure everything was up to code.

Though there were minor issues regarding timelines, I am willing to chalk it up to a misunderstanding on my end. They do exactly what they stipulate in their contract. Would I hire them again for major electrical work? Darn sure. They were worth every penny.
David C.
David C.
04/07/2023 12:00:00 SA
Seriously terrible customer service. Been waiting for a estimate for over 2.5 weeks. Completely unresponsive and unprofessional. Initial phone call and email exchanges were super responsive. Was told I'd get an estimate that afternoon. Crickets ever since. I did get one response saying they're super busy.. Not helpful at all.
Ron H.
Ron H.
1/18/2023
Willow Glen Electric was awesome. My father had an electrical problem at his house that cause the entire home to lose power. This was during the height of the cold rainy bays of the New Year 2023. I called WGE and explained my problem and the had a technician out to his house the very next morning at 8am, power was restored to the residence within an hour. Thank You Willow Glen Electric for being so amazing! I should also add their prices were very fair and they charged just what they quoted over the phone. What a pleasure to do business with such a quality professional organization.
Christine S.
Christine S.
4/30/2021
Not one bad thing to say about this company! After we ordered our Tesla Model Y, one of the first things we did was inquire about getting a NEMA 14-50 outlet installed in our garage. This company was on the Tesla website and I definitely wanted the work to be permitted so we went with them.

Response time to our initial inquiry and questions was fast and very professional. We were able to get something scheduled within days of our first contact with the company. Today, the crew came within the earlier side of the arrival window, were so nice and helpful in explaining my options for outlet locations and making sure the outcome works for our intended charging situation. They finished the work quickly and other then the addition of the new equipment, the garage looked untouched as if they'd never been there. The other thing I appreciated was the thoughtfulness they have towards their customers in providing a hook to wrap the charge cord as well as the NEMA adaptor if you need it. It does cost money but I like the fact that bundle of services is the perfect way to set yourself up for EV life.

I still need to have the city inspection but since they are handling the whole thing, I feel free as a bird! I have no worries about getting the city permit and I have my new NEMA to charge my Tesla so I'm ready to go whenever it arrives!
Eugene P.
Eugene P.
4/16/2023
Willow Glen Electric helped install an electric car charger for us. Fair price, quality work, and great service.  What more can you ask for!
Sasha M.
Sasha M.
12/06/2022 12:00:00 SA
Fast service performed perfectly. I hire them for all my electrical work--repairs, new installs, etc. They upgraded our electrical panel and installed my car charger--completely trouble free.
David M.
David M.
07/11/2022 12:00:00 SA
This review is not about their work but about quote.  Get directed to them via  Qmerit. Matt communicated with me in a matter of 2 days and requested additional information, detailed photos etc, which was send to him immediately. After that complete silence. Even my two courtesy reminders remined unanswered. It is already 2 weeks but I don't have any quote from them.  Asked Q-merit to find me other installer.

Update: Matt called me today, explained scope of work  and promised quote in 1 day. Will update review later.
Anthony L.
Anthony L.
10/12/2022 12:00:00 SA
They deserve more than 5 stars. I always prefer to use local businesses instead of chains. They are fairly priced. Everyone I dealt with at Willow Glen Electric was super nice and professional. They performed the work in a workmanlike manner and were very neat. They scheduled all inspections and P.G. & E. All work passed inspections the first time without any corrections. They were always responsive and answered all my questions. I would definitely use them again whenever I need electric work.
Lisa K.
Lisa K.
10/10/2022 12:00:00 SA
We read Yelp reviews to determine which company to go with for the installation of our home EV charger. Willow Glenn Electric has great and solid reviews so we went with them, and I am so glad we did. Given that we never met anyone from the company in person, the experience was smooth and successful. From the very beginning, their communication was quick, consistent and helpful, and the installation seemed to have gone smoothly (we were not here for it) and successfully (it is working!). So thank you for a great experience Willow Glenn Electric! We recommend them!
Michael L.
Michael L.
8/16/2020
I used the Yelp Request a quote feature to reach out to a number of different electrical contractors. I sync'd up with Matt who was really prompt and informative. I was early in my vetting process so I wasn't the most efficient in asking questions but Matt was patient and thorough. In total, I interacted with 6 different contractors and WGE wasn't the cheapest but I decided to go with them given their reviews and my personal experience with the rest. Matt rolled off my project and I was then working with Will who was also great. Once I committed to go with them I interacted with several other WGE employees (I was replacing my main service panel and there's complexity due to city permitting and PG&E application) and they were all great.

On installation day the 3 person crew showed up on time at 7:30 am. One of the crew mentioned that they would normally send out 2 people and take a full day (through 5 pm). There's dependency on PG&E to shut down power and re-energize the line as well as the city inspector for permitting so there is a fair amount of hurry up and wait going on. I also had an EV circuit installed so another line was run up through the attic and into the garage. It's really clean looking! My power was restored a little after 4 pm and everything was working perfectly.  The last task of finishing was for their stucco person to make the wall look like it did before they started.  He finished by about 7 pm and did an excellent job.

I don't give many 5 star ratings because I believe it should be reserved for something exceptional but Willow Glen Electric really deserves it. They have a great team and do great work. I would use them again for my electrical needs and highly recommend them.
Nishanth P.
Nishanth P.
10/24/2021
It has been fantastic to work with Willow Glen Electric for our project to upgrade our electrical panel and Tesla wall charger. They took care of everything starting from communicating with the city, setting up appointments, being available to talk to the city inspectors, the crew came in and finished the job in just 3 hours. Their stucco contractor came the next day and patched up the wall.

Their communication and coordination with various parties required to do the job was top notch. We hardly had to put any effort or time once we hired them to get the job done.
Marc B.
Marc B.
06/08/2022 12:00:00 SA
Willow Glen Electric checked out our electrical issues and made sure they covered all the possibilities. They found and replaced a faulty fuse and suggested additional solutions. They were patient with their analysis and happy to answer any questions. They also were careful when inside the house and made sure our cat was safe!
Tony A.
Tony A.
3/28/2022
It was clear they've done 1000's of these Tesla charger installations and have optimized their process and understand good customer service. I was very happy with the service and people.
Wendy J.
Wendy J.
7/13/2021
I reached out to Willow Glen for a quote to install an EV outlet in my garage. They were super responsive and nice. That's what gave the three stars. The other two stars are missing because of value and a major error on their part.

I reached out to several companies. All but Willow Glen agreed to install a NEMA 14-50 outlet so I could plug in whatever EVSE I wanted to. Willow Glen said they could only install a less powerful outlet, slowing down my charging capabilities. They said they calculated my house's electrical abilities, and a NEMA 14-50 wouldn't work out for me. So they offered to hardwire a box instead or I could choose the slower outlet install. I don't think they were ill-intentioned, but I do think they made an error.

I went with another electrician who was 1/3 their price. The other electrician had the same offerings: he filed the permit with the city and coordinated the inspection. And I got the NEMA 14-50 outlet I wanted installed. It passed inspection and has been working great.

Just leaving this here because while Willow Glen has some great marketing, I wanted others to know there are other electricians who offer the same service but just don't advertise it. Call around.
yusuf m.
yusuf m.
06/05/2022 12:00:00 SA
They were an extremely good experience. Handled everything, constantly communicated, and always on time and stuck to what they said they would do.

The work was also very clean.

Very professional, which is something you don't see a lot of anymore with contractors.

They were slightly more expensive than alternatives, but I would pay it again in the future, because the experience was hassle free and pleasant.
Gary L.
Gary L.
4/22/2022
Just got the final inspection on my main electric panel replacement.
Passed with no problems.
The Willow Glen Electric team is the best.
They were helpful, informative, courteous, and the guys doing the installation were great.
I highly recommend their team for your needs.

Gary L.
Robert B.
Robert B.
05/06/2022 12:00:00 SA
This is my third time using Willow Glen Electric for residential work.  I'm having the living room remodeled and I wanted lights installed in the ceiling.  I initially talked to Cheryl who asked all the right questions, had equipment specs on-hand, had prices for supplies/installation and worked with the drywall/painters (through me) to work out a day when the lights could be installed.  She also leaves incredibly well-detailed phone messages. The electricians, Josh and Kelly, showed up early and explained what they were going to do. They gave me some advice on the number of lights needed for the room and were able to place the switch right where I wanted it. The work was done efficiently and quickly, the lights were set to the warmest setting, as I had asked, and the quality of work was exceptional.  I've had nothing but good experiences with W.G.E. and I highly recommend them
Mark L.
Mark L.
8/31/2022
I have used WGE for many years.  They are reliable and skilled.  If you want a cheap, less expensive job done, you would go elsewhere
Madhavi P.
Madhavi P.
6/29/2022
We got a quote from these folks through Qmerit for EV charger installation. Quote was exorbitant and wanted an explanation from them but we haven't been able to get through to them at all. They don't answer calls nor they call back if you leave a voice message. They don't even come home to give a quote. They just go by pictures but I am not sure how they can measure the distance with that.
vince d.
vince d.
03/05/2022 12:00:00 SA
they just replaced our fire hazard zinsco panel with a new span panel.

they were awesome to work with very responsive and easy to ask questions.

they text you as they leave to come to your house etc, very nice

my only small complaint would be when i email the owner matt, that he reply directly instead of delayed via the office staff.

but saying that all my inquiries were answered and handled very quickly.

i would definitely use them again for any project
Matt S.
Matt S.
11/09/2021 12:00:00 SA
I Called Willow Glen Electric for a quote on replacing my homes main panel, I was referred here by a neighbor. Conversation started great and responsive, yet once they realized my work needed is not substantial in costs all communications stopped. I reached out by email a month later and still no response, I called left a voicemail and no answer and no call back. I called a few weeks later and went through their EV department instead and was told ill received a call back by Matt the president who I was initially in contact with.
I was polite and understanding its difficult times with Covid, and finally received a quote after jumping through additional hoops of taking and sending photos. I reviewed the quote which has no cost break down of labor/ parts, just $4450.
I go back to my neighbor who referred me have their receipt of $1600 for the SAME WORK.
I reply to Matt's email and share the quote and ask for clarification of the work and the three times cost, which I will likely will not receive.

Hindsight, they should have just said its not substantial enough work for them. Instead they wasted my time, provided a ridiculous quote and lost all respect and future referrals.
Toyo M.
Toyo M.
5/22/2021
Willow GE was so easy to work with. Price quoted to do turn key electric charger installed was what paid. They secured permits and inspections

Great jobs guys.
Michael Y.
Michael Y.
9/16/2021
Best place to get your EV charger installed.

I need to get an EV charger installed in my garage, and the customer service I got is best in class.

My project manager did the virtual walk-through with me and patiently answered all my questions and discussed various options I have. My scheduling manager was able to quickly gave me an available time slot and accommodated my working schedule. The installation is also very professional, with a clean worksite, and the technician addressed all my concerns.

Unfortunately, the Bluetooth on the unit I got did not work (no fault of Willow Glen.). Working with the manufacture, we are able to identify the problem due to the hardware itself.  My scheduling manager called me within 1 hour after I notified them and was able to send the technician out within a couple of hours. The replacement unit worked perfectly.

Best customer service. Definitely, the place to go for your EV charger (and more).
Lisa S.
Lisa S.
9/15/2022
willow Glen Electric is great from start to finish. they provide a lot of helpful.info on the phone to resolve problems that are diy type fixes. For non diy issues, they've been available quickly, arrive on time, provide accurate estimates, do the work quickly, and clean up afterwards. We highly recommend them.
Scott R.
Scott R.
02/01/2022 12:00:00 SA
Willow Glen Electric (AKA EVExperts) just finished the installation of my EV charger. Here is an outline of how things went:

* From the very first, communication was responsive and clear
* They kept me informed at every step
* They did the installation ahead of schedule
* I knew when the installers were arriving to the minute
* The installers were friendly, professional and fast
* No surprises during the install
* And the whole thing only took about an hour

Honestly, I can't imagine how it could have been any smoother!
A L.
A L.
5/25/2022
Willow Glen Electric comes through again! I would highly recommend Willow Glen Electric for your needs. They are one of the few companies that will actually deal with Palo Alto permitting, which is a huge deal to me as it's a pain in the...Their prices are very reasonable, both times I went with Willow Glen, their quote was always in the middle, of the highest and the lowest I got, which is good considering they do quality work. My first job was adding an electric panel as well as installing my Tesla charger, they did a great job. Now they had to add a 220v to my existing panel and wire it in the crawl space to go into my backyard for a hot tub hookup. Both needed permits and both times they took care of everything seamlessly.  Will definitely go with them again for any future jobs.
Arno R.
Arno R.
10/19/2021
They installed 60amp for my Tesla charging station which is what I was quoted on and what I paid for. However, on the day of the city inspection, I was told the amp will be reduced to 50. There were plenty of time to correct and inform me about this mistake, but they choose to tell me 30 minutes before the city inspector showed up. Not acceptable. Stay away
T E.
T E.
4/19/2021
Awesome job they did.. Very polite and professional.. they showed up wearing masked and did very clean work.. Both Brian and Carlos explained everything in a way that I could fully understand and gave me some recommendations on a couple other questions I asked.. I would use again and also recommend to friends and family
Stan S.
Stan S.
6/24/2021
Quick installation, good COVID protocols, very happy customer.

And, their website was well designed.
Rajan R.
Rajan R.
6/15/2022
They installed a new charger. The entire process was a breeze. They were able to correctly evaluate our needs via the photos I sent. The technicians arrived on time and did an excellent job with the installation. Very clean work and perfect setup. Someone came to oversee the inspection process and cleared all the requirements with ease.
Boris L.
Boris L.
10/03/2021 12:00:00 SA
I requested a quote for an EV charger install. Initially, I was contacted right away and supplied all the photos required. However, after more than a week, I got no response to my inquiries. So, I don't know what is going on.
Kent H.
Kent H.
06/10/2022 12:00:00 SA
We've used  you for several big jobs and everything went smoothly. We have referred you to several friends that have used you.
Gene S.
Gene S.
08/08/2020 12:00:00 SA
Hired Willow Glen to fix a problem with a GFCI outlet in the laundry room.  Lawrence (I guess he is one of the more experienced electricians there) spent an hour looking for another outlet on the same circuit to reset it.  Couldn't find it but charged me $150 for his time.  I later figured out myself that another outlet in the laundry room was faulty and replaced it. I would have expected an experienced electrician to identify a fairly simple problem like that.  I guess they charge by the hour and I can't argue against paying them but it was a total waste.  Reached out later to see if they can refund and Cheryl (who does all of the coordinations) never returned my call.

I also had them convert a couple CFL lights to LED.  That part was ok but at $185 for each light it is pretty expensive (I think the actual part is about $20).
Harrison W.
Harrison W.
12/27/2020
The installers showed up right before the new year and accommodated a time and date since they were in the area. They installed a wall charger for my Tesla and wired my home to make it all work. They were prompt, showed up with masks on and a great attitude. You know they love what they do. Highly recommend.
Jose P.
Jose P.
9/28/2021
These guys and gals are awesome! I hired them to install an EV charger, and, I liked them so much, that I called them back to install a lighting fixture and dimmer in a bedroom. They are extremely responsive with great customer service, not to mention they do excellent work. Highly recommended!
Jason M.
Jason M.
1/23/2022
Great experience from first contact through final inspection. Very organized and efficient with quotation, scheduling and actual work. Highly recommend.
Prabhdeep C.
Prabhdeep C.
4/20/2022
Their Tesla charger installation was very professional. Our installation was done last year, and we have been happy customers since then (fun to have a gas station at home). There has not been a single problem since the installation last year. Also thanks to their consultant for recommending the right type and location of the panel.
Craig H.
Craig H.
11/15/2020
I recently had Will Glen electric doing my Tesla EV charger. Here is the summary about their work.

1. Installation scheduling, city permit scheduling. Virginia did a good job by providing the schedule promptly and courteously.
2. Quality of work: I have attached 3 pictures of their work.
Point a) The first picture is the box which connects to the conduit from the outside wall into the garage.
Point b) The second picture is the conduit pipe on the other side of the top garage that scratches the wall.
Point c) The third picture is the picture on the left side of the EV charger. The installer did not check the stub correctly and punched 2 holes in the left of the EV charger.

Point a) was done correctly and nicely, but I was disappointed about point b) and c). Especially point c since it is the most critical part of the whole installation and such a visible main target  where the EV charger is located. Why can't the installer be more careful before he started drilling the hole?
Installer did not take care of point b) at all. Installer did patch point c) up but it is still very visible compared to the existing paint that I have so now I have to call a professional painter to fix both point b) and c). I hope they can improve their installation quality in the future to reduce the cleanup painting work that customers need to take care of themselves afterwards.

Overall I will give them 3 stars based on the above observation.
AngelaJeremy L.
AngelaJeremy L.
3/23/2021
Willow Glen Electric requested many more photos and details about our electrical panel upgrade than the other two companies we requested quotes from.  The three quotes were within a few hundred dollars of each other, so we went with Willow Glen Electric based on their reviews and the thoroughness of their review of our project.  We were not disappointed.

This company is very professional and, based on what I saw, experienced.  The front office communication was efficient and easy.  Scheduling was easy, and everyone arrived on time.  The work was done by a variety of electricians, but overseen by Matt, who is great: he answers questions very well, he really seems to have the customers' best interests in mind, plus he's a very personable guy.
Neville T.
Neville T.
02/08/2022 12:00:00 SA
Willow Glen are truly EV experts!  They advised, consulted and executed on installing a Tesla Wall Charger at our home seamlessly and obtained relevant city permit. Installers and the entire team. Matt, Adriana, Virginia, Charlie and the installers who came to install it (names I can't remember) were all well organize, qualified & efficient. I highly recommend Willow Glen Electric.
Matthew B.
Matthew B.
7/22/2020
Back in April, when my wife and I realized that we were going to be working at home through the summer, we decided that window AC units were going to be a necessity in our newly-created home office, and that our existing 1940s wiring would not be up to the task of safely supporting the new load.  I am not a crawlspace kind of guy, so we set about getting quotes via Yelp.  

Willow Glen Electric was very professional and communicated clearly throughout the quote process.  We agreed to proceed on a time and materials basis (due to the pandemic, neither party really wished to have a separate crew come out to give a firm quote), and they were able to work with our schedule better than anyplace else we contacted.

I was a little leery of agreeing to a time and materials quote (some contractors would take that as free license to engage in some light goldbricking!), but the Willow Glen Electric crew got our job done quickly and efficiently, such that their time and materials rate ended up below what most of the other contractors had quoted as flat rates for the job.  In particular, by sending out a two-person crew, they were able to proceed much more efficiently than if one person had needed to go back and forth between the crawlspace and the panel.  

Last but not least, they also wore masks and socially distanced as needed when inside our house, and the company's website lists further precautions they are taking (such as daily temperature checks) which give further confidence under current circumstances.
Alan Z.
Alan Z.
11/27/2020
I had a new ev charger installed, sub panel replaced as well as some trouble shooting done . They were able to do everything within a relatively short amount of time.
Charlie communicates really well and really knows what he is doing. Hugely recommend to people who needs to install an ev charger.
John B.
John B.
03/03/2022 12:00:00 SA
Great folks to work with.  Matt was very helpful in planning the project (getting upgraded electrical out to our garage).  The guys doing the work did an excellent job.  Very clean work putting in the new sub-panels, getting the existing single circuit in the garage split up in to multiple less-loaded circuits.  Plus, they're a local company.
Lisa D.
Lisa D.
07/11/2021 12:00:00 SA
Frustrated by the 2 hour/$350 minimum, but they were very quick to respond, up front about all costs, showed up at scheduled time, and did the jobs in a timely, responsible manner. I guess the extra money is worth it if I can get this type of service.
Joe D.
Joe D.
07/02/2021 12:00:00 SA
I wanted to install a Tesla wall charger for my garage.  I contacted Willow Glen Electric for a quote.  The next day, they asked for pictures of my house, and provided a quote.  They were able to schedule a job for the next week.

Their staff was friendly and professional.  I highly recommend them.
Brian L.
Brian L.
11/11/2018 12:00:00 SA
In summary, the office staff is great but the electrician was not professional.

There are two issues I had with the electrician.
1) The project was to install an NEMA 14-50 outlet. The electrician admitted that he cut a hole before knowing the final position that the outlet would be mounted. As a result, there is an exposed hole on the side of the outlet. When we discussed this error, the electrician did not offer to fix it. Surprisingly, he said that I could hire a handyman or a painter to patch the hole.
2) My initial quote was project-based, not time & materials. But, when the electrician tallied up the final invoice, he tacked on his hours to the project-based estimate, essentially double billing me for the work. I eventually resolved this over email with the office staff, who issued a refund and then billed the correct amount.

The people who work in the office are very professional and easy to work with. But, after seeing the mistakes made by the electrician, I'm hesitant to hire this company again.
Jonah S.
Jonah S.
06/05/2021 12:00:00 SA
I can strongly recommend Willow Glen Electric for big electrical projects. We did a subpanel replacement and move (into the garage) with a new smart electrical panel called Span from span.io, as well as a new electric car charger and a heat pump circuit, replacing our natural gas furnace (and adding AC, to top). We already had Tesla solar panels and Tesla powerwalls, which Span now integrates with, so we can control and monitor energy usage per-circuit as well as see the flow of solar, battery, and grid energy. Fantastic! The only downside is that they didn't do drywall repair for this project (which they stated up front, so it was all expected). Not a big deal though and the cuts they made were mostly minimally intrusive so it was fine, and the repairs were fairly easy. I'm looking forward to working with them more for future small projects.
Dan M.
Dan M.
5/30/2021
The guy came and did a job walk at my house and I never heard from him again. Called multiple times and never received an estimate or a call back.
Kingshuk R.
Kingshuk R.
11/15/2021
Very professional. Hassle free installation. Technicians and staff are very professional and knowledgeable. Will recommend others to use their service's
Shyue Ping O.
Shyue Ping O.
5/16/2021
I don't understand the positive reviews here. Willow Glen was very unresponsive. After I submitted a request for a quote for installing chargers for an EV, they responded almost immediately for layouts and the like. But several days went by without a response after that. I sent a second email asking if they have a quote ready. And a week went by with no response. I don't mind if they didn't think they could help me, but the very least I expect is a simple email response. Very disappointing.
Jon H.
Jon H.
12/20/2020
Had these guys instal a Level 2 charger in my garage. The quote process was detailed and very competitive. Because of my specific setup, they installed a dedicated sub panel in my garage and routed everything cleanly to a nice tucked in spot for my Tesla mobile connector. The guys worked cleanly, patched any dry wall, and were prompt and efficient. There was some weirdness I noticed when they left- my sub panel door latch actually would hit the reset button when closed- but the guys came out during the inspection and quickly adjusted it for me. Really great service and I couldn't be happier having the ability to add 25 miles an hour of range at home!!!
Timothy S.
Timothy S.
3/16/2020
Great service. They:
- Installed my Tesla charger quickly. It works perfectly.
- Allowed me to send photos of my house online, saving me from an additional house inspection.
- Coordinated with me very effectively. They kept me updated with emails, gave me reasonably narrow (3 hours-ish) time windows for their installation and follow up inspection, notified me when their technicial left, and carried out the inspection/installation smoothly.
Robert M.
Robert M.
12/28/2021
We needed to have an older fluorescent light fixture repaired.  Customer Service was very helpful in discussing the issue by phone and getting all the details to ensure the electrician would have what they needed.  They booked the visit quickly and we received courtesy reminders and texts for the visit.  Josh was able to quickly replace the older ballast and solve the problem.  We were very pleased with the service team at Willow Glen Electric and would recommend them.
Marian W.
Marian W.
11/18/2021
I needed to fix/replace the old can lights in my kitchen and got a quote from WGE. They were quick to respond and were able to schedule the work about a week and a half out.  They were here today to do the job.  Called to let me know they were on their way, showed up when they said they would, were incredibly friendly, and did a great job.
Mark B.
Mark B.
11/13/2019
We recently purchased a house that had previously been occupied by the same couple for more than 45 years. Needless to say, there were major electrical improvements that we had to undertake before we moved into our new house.

Among the items that we needed improved or replaced at our house were:
1. Replacing an old electrical sub-panel
2. Recessed lighting throughout the entire house
3. Replace and update all switches and outlets
4. Installation of cable & ethernet wire for television above the fireplace

Like many old homes, there was no actual installed lights in the ceilings and the previous owners were 100% reliant upon lamps for their lighting. Willow Glen Electric did an amazing job on the recessed lighting. It can be hard to visualize before you start the installation as to how the house will look like when you are done, but the difference in both aesthetics and how well lit the house is before and after is night and day. Friends and family who saw the house before the recessed lighting installation are amazed at how good the lighting looks and just the class and luxury feel that the recessed lighting provides.

In a similar manner, replacing the outlets and switches was a relief. A few were old and broken just from decades of use, and the new ones look fantastic and match the lighting that we installed. With recessed lighting, you really have to get dimmers, which we got, which is a nice little luxury that they were able to install.

The electricians were very helpful in getting the tv wires set up so that way all we had to do was mount the television and hook it up to our Comcast box to finish up.

And lastly the old sub-panel box was actually a hazard that had been listed as an action item in our home purchase disclosures that had to be replaced, so the electricians installed and labeled the new box for us.

Throughout the whole process, Willow Glen Electric was very transparent and helpful. You get an automated text when the electricians are on their way to your house, and the electricians are great about both staying on-site to answer your questions as well as calling you to give you status updates at the end of the day as to how much work they completed. Not being literate in the world of electrician language, I found it nice that the electricians would explain their work as well as why they took certain actions so I can understand my house and their work better.

In summary, I would recommend Willow Glen Electric. It can be very overwhelming when taking on large home improvement projects, but both during the scoping/quoting phase and during the installation phase of the project, Willow Glen Electric was able to provide both recommendations and explanations of best practices and products to help guide us. A perk for me personally was how willing they were to stop whatever they were working on and to speak to me, and not down to me. For people who have dealt with a lot of contractors before, you know how annoying it can be to be spoken down to like you are some kind of idiot just because you aren't an expert in their world. But all the electricians were very kind and patient with my wife and I, and I appreciated that a lot because I feel that I now have a much greater understanding of how the electrical wiring in my house works.
Mike S.
Mike S.
11/29/2021
Willow Glen did a super job from start to finish, and provided a level of service that was way above what I expected.  My main purpose was to install two EV chargers.  Matt Madeiros responded to my online quote request right away.  He spent the time on the phone and by e-mail multiple times to  guide me in the right direction on the EV chargers.  In the process, he found a system that was better for my long term needs than the one I originally had in mind.  I was so impressed that I took the opportunity to schedule other electrical work such as installation of new lighting.  Matt looked over the site photos and specs of the lighting fixtures I bought and alerted me to a problem which I was able to correct by exchanging the light fixtures before the electricians arrived.  Catching this saved both me and Willow Glenn a lot of frustration and time.
The electricians who did the work, Brian and Alec did a high quality job and were very flexible.  The dining room light fixture turned out to be a real problem to install and they could easily have said I needed a different fixture and I would have accepted that.  However, they spent the extra time and effort to find a way to make it work.  I can tell this is a well-run, customer oriented company.
Ossie S.
Ossie S.
3/19/2021
Excellent professional service.  My Tesla charger was installed timely and professionally.  Easily passed city permit inspection.  Highly recommend Willow Glen Electric!
Tom P.
Tom P.
05/06/2021 12:00:00 SA
Willow Glen Electric is Awesome.  They not only showed up right on time and quickly made the repairs but also went up and beyond by jumping on the internet to find the correct hood unit that would be compatible with my new cooktop.  If you're looking for a knowledgeable, fair, and honest electrician I'd highly recommend reaching out to Willow Glen Electric!
J. L.
J. L.
2/24/2021
Willow Glen Electric is now the ONLY company we will call for all all electrical needs! We had 4 issues and all were dealt with and solved within 20 minutes! Issues that we were so worried to address for 4 years!! What comfort your company and Electrician's have given us! Next day service as well!! We are so happy!
Rohit K.
Rohit K.
10/08/2021 12:00:00 SA
had my tesla wall charger installed by them. Have had few issues with it but after calling/emailing, someone from their team would come out promptly to root cause and fix the issue. so, really their customer service is awesome and that's why they get 5 stars.
Don F.
Don F.
05/07/2021 12:00:00 SA
Everyone I spoke with was friendly and knowledgable. Installer was on time, answered all of my questions and did a great job on the install. He cleaned up after the job and he took pride in his work. When I called the office requesting information someone promptly called me back. Great company and I will refer them to anyone who needs a charging station installed or any other electrical work.
Helen F.
Helen F.
7/15/2019
Great family business! Matt the owner is very professional and friendly.
Fantastic service and follow up. They did a great job installing my Tesla home charger and his employees are professional as well.
Love them!!!
T O.
T O.
6/26/2020
They seem to only be interested in easy jobs, such as installing car chargers in garages.  After reaching out to them through Yelp, I was asked to send some pictures and describe the job, for social distancing reasons.  

I sent the requested pictures and a description and asked if they had questions.  No response.  The next week, I asked again if they had questions.  No response.  Waited a couple of days, asked a third time.  My only response was the sound of crickets.
Eric H.
Eric H.
11/12/2020 12:00:00 SA
They installed 2x Tesla chargers in our garage.

Super professional, timely and thorough. They stuck with our project even when our local city inspector threw some wrenches into the works.

Would definitely use again!
Thomas K.
Thomas K.
09/08/2020 12:00:00 SA
I hired them to install Tesla Wall Charger and the process was easy and flawless.  Definitely a you get what you pay for moment from start(inspection/plan), installation, to finish(permit signed off by city).
W S.
W S.
9/17/2021
Willow Glen Electric has been great to help us with all of our EV Charging and outdoor lighting needs.  Would highly recommend them to friends and family.
Chris G.
Chris G.
11/30/2019
Good team, good communication from sales and back office to coordinate, install team was professional and did a clean job and was in and out pretty quick, passed the city permit check too. So just waiting for my Tesla delivery now! Would recommend.
Charley P.
Charley P.
3/26/2019
We had Willow Glen Electric install a Tesla wall charger. The communication, installation and City inspection went smoothly.

WGE did everything they said they'd do, and they recommended a better spot for the charger than I had in mind. The City gave them a 3-hour window for the inspection. Brian came at the beginning of the window and waited for the inspector. Everything was in order, and the inspector signed off.
Purple R.
Purple R.
08/09/2021 12:00:00 SA
I called WG Electric when my Tesla wall charger looked like it had shorted out. They asked questions up front and asked me to send pictures of the problematic outlet in advance.  Then the technician who came out was very knowledgeable and thorough. He explained the problem clearly and provided a reasonable solution.
David P.
David P.
09/09/2020 12:00:00 SA
I engaged WGE for a Tesla connector install. They were great from install to inspection! They adhered to wearing masks and social distancing which was great! Highly recommend them!
Jason H.
Jason H.
1/25/2019
Since I found WGE from a neighbor's recommendation, I feel the need to spread the word! Quality work, excellent communication, and overall efficient, super-friendly service will have me looking to WGE for ANY electrical work here in the future.
Thomas S.
Thomas S.
8/25/2020
I've reached out to several electricians found Willow Glen Electric to be the most honest. They helped me troubleshoot the issue first, which solved the problem. The other electricians went straight into invoicing me.
John D.
John D.
2/15/2019
The Willow Glen Electric EV team is outstanding. They were able to install a new NEMA 14-50 outlet below the main breaker box inside the garage- almost no new conduit required and it makes it super convenient to charge my car in the driveway or the garage. The office staff were friendly and knowledgeable and kept me up to date on all appointments and inspections. Even better, all the paperwork was digital signatures and online forms. I handled the whole thing on my iPad!

The crew and the technician who handled my final inspection were professional, on-time, and committed to great customer service.

My sincere thanks to Willow Glen Electric and the EV team for a great experience.
Cynthia B.
Cynthia B.
12/09/2020 12:00:00 SA
Showed up on time, wearing a mask. Worked quickly and efficiently. We asked if he could add a third outside outlet, he didn't hesitate and agreed he had plenty of time. Will definitely call again and will recommend to friends and family.
John R.
John R.
04/08/2020 12:00:00 SA
Willow Glen Electric replaced the panel and line to our house. Unfortunately, the exact location where they were working on our roof leaked during the recent rains. Rather than investigating to solve the problem, they came out to prove it wasn't their responsibility. They went so far as to research roofing permits on our house and claimed that our roof wasn't maintained properly.

There are a lot of good electricians in the South Bay, steer clear of these guys.

UPDATE-RESPONSE: First rain and the roof leaks exactly where their team was working (and nowhere else), coincidence? Accept responsibility for poor workmanship. Their response below is full of inaccuracies, the roof isn't 55 years old (that's the age of the house), the roof has been replaced multiple times as confirmed by neighbors and leaves on a roof are normal after rain. As you (Matt) said, I no roof expert.

BTW - I also had to call repeatedly to have them finish the original job.
Leah B.
Leah B.
08/03/2021 12:00:00 SA
I was referred to Willow Glen from the Tesla website for recommended wall charger installers. They were very prompt in their response. I was able to take photos and upload them and they provided a speedy estimate without even needing to come out to the house (this was during the COVID-19 lockdown) which was really nice. I should also mention their prices were MUCH more reasonable than the other quote I obtained. Once scheduled, payment was easy and the two technicians arrived promptly. They created a workaround for a minor issue which was great. They were courteous and quick. The inspection was just completed along with the permitting and everything couldn't have been smoother. Would definitely recommend them!
Michael J.
Michael J.
11/25/2019
Very happy with the work, ethical standards, and professional
work ethic that Willow Glen Electric performed.
I will definitely use their services in the near future
Maia S.
Maia S.
01/06/2019 12:00:00 SA
Fantastic experience here!

WGE was recommended to us by a neighbor and we are so glad we went with them for our EV charger and ceiling fan installation! They were very professional and after providing them a blueprint of our garage they took care of all of the EV charger permitting for us. The installation was prompt and we have had no problems with our charger or fan. We would definitely use them again if need be.
Vero B.
Vero B.
8/28/2020
Excellent service from Willow Glen Electric.
We hired them to install an electric car charger, and redo electrical of our garage.
They communicated really well, were on time, did a clean job (according to the inspector).
Highly recommend them.
Erza C.
Erza C.
4/18/2021
Effortless and perfect. Third time we have used Willow Glen Electric and this time was the same as the last two times except everyone was wearing masks. Definitely a plus in this weird world we live in. They showed up on time. Actually they show up early, but wait until the scheduled time to knock on the door. They waste no time getting the job done and done right. Inspection with the city has passed every time, so they know what they're doing. They're the Mary Poppins of electric work. Practically perfect in every way.
Brian B.
Brian B.
07/09/2018 12:00:00 SA
UPDATE #2: Apparently Matt just can't let this go.  In my mind he's digging himself deeper into the hole, since I wouldn't want to work with a company that acts like this, but that is for you to decide.  Since the last update, Matt's wife called and begged me to take down the review since it would hurt their business...but I don't feel good doing that knowing that you, the customer, may end up in the same boat that I am currently in.  I think all you need to do is read Matt's response below to know that you should NEVER work with this company.  The fact that a company would post private information about 1 of their customers...sensitive or not...legal or not...paints a pretty clear picture that they don't give a damn about you, they're petty, and that customer service is not a term they're familiar with.

To Matt's main point that he is clinging to for dear life: No, no one ever came out and estimated work for me.  I was *trying to get them to come do this*...but the response was first that they don't come out to do estimates without sending a team to do the work, then that they could send a team to say the cost and do the job (but made it sound like they weren't going to if I wasn't basically going to commit to it over the phone), then finally that they don't get involved in insurance stuff even though I'm pretty sure I was clear that I wanted them to give me an estimate so that I could work with my insurance company (not them) and needed a couple weeks to get everything sorted.  The text messages Matt rudely and mind-bogglingly posted are only about 1/3 of my interaction with WGE, which has been both negative and 1 star (now less) from start to finish.

Since this crazy debacle, I have worked with 3 other companies and had 0 problems.  1 of these companies chose to no-bid and the other did not call me back.  I did not write them a 1 star review because that's not 1 star service...  Willow Glen Electric apparently treats their potentially customers like trash...now THAT is definitely 1 star service.  My review stands, and every time that I interact with them I feel more justified in writing it and in not taking it down, as they have been begging.  I hope, dear consumer, that you will take my tale as a cautionary one and work with one of the other, great electrical companies in the area.

UPDATE: After posting this, the company contacted me to learn what they could have done better, but spent most of the call talking over me, reading my post and text messages to me, and otherwise harassing me.  I ended the call as I didn't appreciate the waste of my time nor the harassing tone.  In the comment, Matt posts an image of a text conversation that I DID NOT GIVE HIM PERMISSION TO POST.  This is a huge violation of my privacy and I believe violates Yelps, Imgurs, and other terms of service.  I'll be reporting this violation and will pursue a restraining order if it comes to it.  It's amazing that simply requesting a quote can lead to such a terrible experience.

WGE was recommended by a neighbour, so I reached out for an estimate on some work that I need done.

They did not respond to initial email requesting quote/information.

Would not provide an estimate up front (provided per hour information, but no information on estimated time to completion).  They were very willing (and even pushy) about coming out ASAP but wanted to quote work and do it.  I'm not going to have a team come out to my house, tell me the work is going to be $10,000, and then be expected to write a check on the spot...I need to know what I'm getting into up front so I can organize the job, funds, etc on my end.

In the process of trying to get them to quote something, they also said that they are unwilling to work on insurance related issues (even though I was paying out of pocket and dealing with the insurance company on my end--hence why I needed the estimate up front).

Very bad customer service experience just trying to get a quote and information on possibly having them do a job.  It's a small job and therefore I'm sure not high on their priority list, but the customer experience was bad enough that I definitely won't contact them again and won't be recommending them to anyone I know.
Frank S.
Frank S.
6/29/2020
Man, I wish all contractors were like WGE. Hired this team to replace my original, 60's main panel and they delivered what they promised on time, to my satisfaction, at a fair cost and without any surprises.

I had a positive experience starting with the front office team. Cheryl was patient while I kicked tires for nearly a year and once I got serious about the job, Anita was more than patient with me through a lot of my inane Q&A. Better yet, they were not just responsive but proactive on reaching out to me to handle the odds and ends before they became an issue.

The coordination between the office, field, PG&E, city of SJ, the stucco guy, $$ exchanging hands etc etc was just remarkable. On the day of, the crew came exactly on time and even with the numerous parties involved, wrapped up my job within a 15 minute window of their initial estimate. Lawrence was the lead guy and when a couple unexpected issues came up (this old house) the crew just simply handled it.

I hardly write reviews but game recognize game.
Mike A.
Mike A.
07/02/2021 12:00:00 SA
They were fast and efficient and delivered the promised service.   All contracts, billing and payment was handled by email seamlessly.  Wish I' tried them sooner.  Great shop here!
Jon R.
Jon R.
10/24/2020
Experience was great! Great pricing. Great experience. Awesome at communication and great use of tech from quote all the way to notifications of the team showing up. Used them for a panel upgrade, sub panel redo and EV charger install.
John S.
John S.
3/19/2021
Willow Glen Electric was very professional, quick to respond, patient with my questions, accommodating, and delivered high quality work. They replaced all of the receptacles + switches + lights in my entire house, and even cleaned up after. I recommend them.
Robert B.
Robert B.
11/24/2018
Needed a Tesla Charger installed outside.

I loved how I was able to send pictures and get the quote all on-line.

They came out when they promised and did a super professional job.
Kept me informed as to what they were doing and how I they arranged for the inspection by the City of Saratoga.

They followed up and were here for the inspection with no work on my part.

Would highly recommend them.
Gary C.
Gary C.
7/13/2018
I contacted Willow Glen Electric for a Tesla wall charger installation.

The whole process went smoothly, from initial contact to the day of the permit inspection. Rafael arrived on time and did a very clean install of the wall charger unit.

About a month later, the city inspector came and Daniel from Willow Glen Electric was there to answer all his questions and of course the permit was signed off.

All in all, a great experience!
Jolene W.
Jolene W.
06/03/2020 12:00:00 SA
Fast, responsive folks that had amazing communication from the moment I reached out. Cheryl was upfront about scope of work and cost from the get-go, and the electricians/crew were incredibly friendly, respectful and clean in our home. Thank you for helping us feel a little safer!
Devon A.
Devon A.
9/23/2020
WGE is the first on the Tesla's list for home charging solutions. At first I thought they would be the most expensive and most difficult to work with since they were Tesla's first recommendation but I couldn't have been more wrong in my assumption. I got quotes from a few local companies and WGE were top tier from start to finish and had the best price. I will recommend them to anyone who will listen. They are fast, prompt, organized, and worked with my landlord. I couldn't be happier.
Jack R.
Jack R.
09/11/2020 12:00:00 SA
I submitted a request for a quote for over 4000 dollars of recessed lighting.  Cheryl called me back within 24 hours.  She explained pricing and scheduling.  I appreciate her time and professionalism.  I am in the process of obtaining other estimates, but I wanted to give the business 5 stars for responsiveness.
Bob B.
Bob B.
2/16/2021
My mother in law used Willow Glen Electric two years ago to install her EV Charger.  The job was done well so we thought we would use them again in the new home she will be occupying in early March. I am helping her, so I went to their web site and saw they had a separate division just for EV Charger installation.  They must have dedicated resources to EV Chargers, I thought.  I left a phone message and filled out the detailed form they requested about the installation, which took some time.  
I did not get a call back Monday, or Tuesday, or Wednesday.  Wednesday I left two more messages asking for them to call back as I needed to begin the project so my mother in law would have a charger for her car when she occupied the new home.
Today is Tuesday of the next week. I never heard from them. What a waste of my time.
I will not be able to tell you about how good an installer Willow Glen is, because they do not have decent enough customer service to call a prospect back that was going to go with them if they demonstrated some basic level of responsiveness.
If you value customer service, I would be very careful using Willow Glen Electric.
Carolyn B.
Carolyn B.
07/02/2021 12:00:00 SA
During the pandemic there wasn't much interaction, but they did a very good job as far as I can tell.  I'm very happy with the business.
Jody C.
Jody C.
09/06/2019 12:00:00 SA
This outfit was referred by global heating and cooling Services.
Very professional and did not try to upsell. Had a few outlets not working and theae guys got right to the point and super reasonable price. Thanks so much , will call you for my panel upgrade.
Justine N.
Justine N.
4/30/2021
They installed an EV charger for me and were really responsive and professional. The charger works great. They even helped get the city license that's needed for installing a new charger. I would recommend and use them again if needed.
Toño R.
Toño R.
05/08/2021 12:00:00 SA
Super good service, super recommended :) they provide the charger, and the follow up with the customer is the best.
Ian M.
Ian M.
6/14/2021
Got multiple estimates for some electrical work at my home. Willow Glen were not the cheapest but not the most expensive either. I went with them as their estimator was very knowledgeable and professional. Their crew arrived on time, were friendly and professional, and did really excellent work. I would not hesitate to use them again!
Joan L.
Joan L.
6/24/2020
Willow Glen Electric handled two jobs for us. First, they installed a Tesla supercharger in our garage. Second, they installed a new sub panel in preparation for our solar installation.
The office staff is very responsive and communicative. The electricians they sent out were professional and very competent. They handled the permit process and followed up to make sure everything went well.
I can definitely recommend them for all your electrical needs.
A very happy customer!
Bruce W.
Bruce W.
6/17/2020
We have been repeat customers with WGE for close to 20 years now. They are the only electricians we use now and I seldom recommend anyone, but for anything electrical...they are my go-to contact. From the website, to office staff, to install teams. All professional, honest, clean, experienced, polite, and responsive. Why go anywhere else?

Bruce Wylie
David F.
David F.
5/20/2021
WGE installed a Tesla Wall Charger and an Automatic Load Sensing device for me.  The installation was very professional and the technicians were great to work with.  Highly recommended.
Jerald P.
Jerald P.
10/10/2019 12:00:00 SA
Willow Glen Electric came out promptly and did a fantastic job. The employees that came out were very professional. I will definitely use them again.
Bill P.
Bill P.
3/25/2020
They installed the panel for charging our EV. Very professional and delivered on time.
Ryan B.
Ryan B.
01/09/2021 12:00:00 SA
Quick service & very knowledgeable repair done. The person who did our repair was very thorough & COVID precaution-aware.
Bill J.
Bill J.
05/11/2021 12:00:00 SA
Courteous, professional and timely. They did exactly what they said they would, when they said they would do it. And at the price quoted. Highly recommend.
AT C.
AT C.
07/09/2018 12:00:00 SA
Update: I'm going to give Willow Glen Electric the benefit of the doubt and say that at the very least - We are very happy with the finished solution despite the long wait. After apologizing for the delay, they sent a team to our site the next week and install the two chargers after a full day of work.

The work was of high quality and we are very happy using both charging unit every day now.
Mike D.
Mike D.
10/01/2019 12:00:00 SA
WG Electric helped me with a next day install of my Tesla Charger.  Great experience.  I gave them a few instructions for how I wanted the charger positioned and then left to pick up the Tesla.  By the time I returned a couple hours later it was complete and ready to charge.  I've been using the charger for a month and everything is perfect.  They also arranged the city permit and handled everything including the inspection.  So, complete turn-key.  Great service!  Thanks!
Barbara E.
Barbara E.
05/04/2021 12:00:00 SA
They were able to schedule me ASAP. They showed up on time and handled the job professionally and without issue.
Brad H.
Brad H.
8/18/2017
Professional throughout the entire experience. We hired Willow Glen Electric to upgrade our Eichler home's 125 amp panel to 200 amps in preparation of a solar installation and two electric vehicles. The entire crew at Willow Glen was courteous, on-time, and provided great recommendations for a clean, safe, and code-approved installation that passed inspection the first time.

Willow Glen Electric was extremely responsive and worked with both the City of San Jose for permits and PG&E for disconnection/reconnection on our behalf. They communicated extensively via phone, email, and text to make sure we were aware of what was happening at all times. The customer service and work they provided was second to none. Special thanks to Matt, Virginia, and the rest of the team that helped with our project.
Laura C.
Laura C.
03/09/2021 12:00:00 SA
I called this company to fix an electrical problem in one of my rentals.  They quickly and efficiently set up appointment, sent out a confirmation which was easily shared with my tenants.  They showed up on time, fixed the problem and sent an invoice which was easily paid online.  No muss no fuss.
John R.
John R.
02/02/2020 12:00:00 SA
Willow Glen Electric Installed a Tesla wall charger at my home. The work was very professional done,  the communication was constant and timely, and appointments were accurate and right on schedule. I would certainly recommend them again.
Steve A.
Steve A.
03/04/2020 12:00:00 SA
Very Helpful and responsive team.  Installation of Tesla charger was stress free.  Highly recommended
Ray M.
Ray M.
12/05/2019 12:00:00 SA
Installing my Tesla home charger by this company was outstanding! They are efficient and competent. They also help you through the process of inspection. Definitely would recommend this to anybody
Robert W.
Robert W.
10/02/2019 12:00:00 SA
Very timely and professional. The estimate was accurate and the work done professionally. My questions were answered correctly.
George R.
George R.
2/25/2020
Very happy with the service that I received.
They came out with short notice and provided very professional service.
I had a issue with my two power outlets on the outside of my house along with the thermostat. They were able to connect the service and double checked that the two outlets and the thermostat were connected and had power. I had a service appt. from 2-4 pm. They arrived at 2 or a few minutes before and you can track the truck as it's in route to your place.
I will call Willow Glen Electric if I need electrical needs in the future and let my family and friends know about the service I received.
Russet J.
Russet J.
4/15/2021
WG Electric replaced an old electric panel followed by an installation of a charging station. I was completely happy with the work, very professional, and communication throughout with installers and office staff was always great, quick responses to my questions, very knowledgeable and helpful. I highly recommend this company.
Vanessa D.
Vanessa D.
10/12/2020 12:00:00 SA
Willow Glen Electric was very responsive, clear on estimated costs, and easy to work with in terms of setting up an appointment. The electrician was very professional, polite, and answered all my questions. He wore a mask the whole time and was careful to clean up the work area. Would definitely recommend and use again!
Brian F.
Brian F.
02/03/2021 12:00:00 SA
I engaged WGE to install a new outlet and extend 3 existing outlet boxes. During the appointment, we determined that the extensions could not be installed until some wall-mounted furniture was installed. This was not expected. I was not sure if I was not clear about the overall project or something else happened. WGE was willing to install the outlet and reduced the hourly rate, possibly to compensate for the whatever may have happened with the outlet extensions. That appointment completed.

Two and half days later, my husband and I awoke to a noise in our home about 4:30 am. We got up to check it out. In doing so, we determined the power was out in a bathroom. We checked the circuit breaker panel to find that circuit had tripped. My husband reset the circuit and immediately there was arcing inside the panel and some hot metal shot out of the box. Luckily, no one was hurt. However, the main tripped. (We live in a condo so the main is not in our unit.) We called WGE once they opened to see if an electrician could visit. We were told to check with PG&E for a power outage in our area and told that WGE doesn't have emergency service. (This was day three of a winter storm event, so there were storm-related power outages.) We knew that power was on in the rest of the building as we had been in the common areas where there was power. Our build's electrical lines are underground and are common for all units. We pressed a bit harder and WGE said they would see if they could get someone out.

WGE was able to schedule two electricians for the last appointment slot of the day (2 pm - 4 pm). The electricians arrived and determined that one of the screws for the panel front nicked a wire inside the panel. (One of the electricians said the wire runs inside the panel were too close to the front of the panel making this possible.) He said the work to add the new run a few days earlier likely lead to screw nicking the wire. That nicked wire, for whatever, reason caused the initial arcing at 4:30 am and then when we reset the bathroom circuit. Luckily, the circuit breaker box was correctly grounded and the main has a GFCI. This reset's arcing caused the main's GFCI to trip. The the safety mechanisms were working as expected. Though, the second electrician said the first one should have noticed that the wires inside the box were too close to the front of the panel and moved them. After some doing to find the correct room in our building for our unit's main, we had power.

We're giving four stars for the following reasons:

- WGE did install the new run and outlet as requested.
- WGE did return our power after the arcing incident.
- WGE did get an electrician out same day even though they do not have an emergency service.
- WGE discounted the first visit and made the second visit free.
- Friendly electricians.

We would have given five stars if the following had not happened:

- WGE electrician on first visit did not notice the issue about the wiring positioning that contributed to the arcing.
- WGE office staff were willing to hear us out more readily about the arcing.
Beth C.
Beth C.
1/27/2021
Easy to make appointment.   Workers arrived on time and finished the job quicker than quoted.   Total price was lower than quoted.  I would use them again.  Everyone seemed really professional.
Shilpa G.
Shilpa G.
1/27/2021
This is the 2nd time we are using Willow Glen Electric team for EV charger installation. Very easy to work with. We used their services end to end through the city inspection. Installation went smooth, their rep was on site to help with City inspection, overall a very positive experience. These folks are knowledgeable, friendly, extremely communicative and the best! We would highly recommend their services.
Mike H.
Mike H.
1/27/2021
What a great experience. I needed to upgrade my electrical panel and add interlock and receptacle for a generator.  Willow Glen Electric took care of everything permits, scheduling PG&E, building inspectors and stucco repair.  Friendly professional service. From now on they are my go to for any electrical work! Thank you very much.
Andreas S.
Andreas S.
12/05/2019 12:00:00 SA
Contacted them about a Tesla wall charger replacement.  They responded promptly, were able to find time during the Thanksgiving weekend, and quoted me the minimum charge.  They showed up on time, started without my having to be there, performed all the work efficiently, and cleaned up everything.  All this in the middle of rain outside.  Great job all around, will definitely use again.
Veronica B.
Veronica B.
8/19/2019
Great company from estimate to completion. The professional communication made the entire process easy. At every phase I was prepared at what to expect .
Justin M.
Justin M.
03/07/2021 12:00:00 SA
We could not be more happy with Willow Glen Electric. We recently ordered a Tesla.  Tesla recommended using Willow Glen Electric to install our Gen 3 Wall Connector.  Will Welch was our project manager. He was fantastic. He followed-up with us very quickly, and was on top of everything. We received countless emails that ensured the smooth planning and execution of our electrical job. In fact, everyone at Willow Glen Electric was amazing from Cheryl to Virginia to the installers who completed the job on a Saturday. The installers were very professional. They installed new breakers in the panel for the Wall Connector. They ran the conduit under the house and up into the garage.  They neatly wrapped the conduit up and around the perimeter of the garage to the final, approved, location of the Connector.  The installers made sure that we were happy with the location of the Wall Connector before it was completely installed.  They did an outstanding job.  Whether you need a Wall Connector for your Tesla or anything electrical related, I highly recommend Willow Glen Electric. They are the only electrical company we will ever use. Total professionals. Thank you!
Howard H.
Howard H.
4/24/2019
I had WGE install a Tesla Wall Connector and replace my main panel and subpanel.  They are true professionals.  In my experience they are organized, knowledgeable, fast and did very good work.
 
Here's a rundown of my experience:

1) Quote - detailed, convenient and quick.  All handled on-line and through email communication, including providing pictures. I had contacted four electricians for the job, all having high ratings on Yelp.  One did not provide a quote because the job was too big, another seemed too busy to provide a quote (waited several days and contacted a few times), and two provided quotes.

2) Questions and answers - WGE's quote was detailed but I still had questions.  Spent quite a bit of time working with Will at WGE (and the other firm that provided a quote) to get my questions answered and going through different options. A suggestion for people installing EV chargers - the manufacturer may recommend a 50A circuit to achieve the maximum charge rate, but you don't need to go to the max if you can charge overnight. So work with your electrician because you could avoid an expensive electrical upgrade or extra equipment if you step down just a little bit.

3) Quote acceptance - WGE's quote was a little higher, but I went with them because they were able to answer my questions patiently and work with me to find a solution that fit my budget. Accepted quote and WGE immediately scheduled for the following week.

4) Permits and power shutoff - WGE handled all permits and interactions with my city and power company. Everything went well.

5) Installation - WGE team (3 electricians) showed up on time and even sent me text messages when they were on their way. All the electrical work was completed quickly and within the day, so we were only without power for a few hours. Job site cleaned up and they had someone come out and prep for stucco patching the same day (for main panel replacement outside the house).  

6) Final inspection - no issues noted, no delays. WGE handled it all and I didn't have to even be around.

Yes, you'll pay a bit more for WGE's service, but to me it is worth it when you're dealing with important electrical work like replacing panels and installing a car charger.
Derek H.
Derek H.
12/13/2018
Highly recommend, without any reservations.  Blown away by the professionalism, promptness and great attitude of everyone at Willow Glen Electric.

I have been trying to install a charger for a Tesla for 6 months.  I had received bids from 3 different electricians, all of whom came highly recommended.  Their prices ranged all over the place, and when it came down to getting me the info I needed for my HOA to approve it (scope of work, insurance, bond, licensing information) all of them seemed to drop off communication or get 'too busy for this project'.  

I was going to get this done though, so finally went to the Tesla site to look for approved or recommended vendors, and saw good reviews for Willow Glen, so I reached out.  From the initial point of contact they were so far ahead of everyone as far as responding and getting me the info I needed to obtain approval and get things scheduled.  It was not an easy project (due to where they were installing), but they were happy to take it on and figured a way to make it work in no time.  And the pricing was in the middle range from what I was receiving from other vendors, so given the incredible response times and ability to get the job done right, I was more than happy with the overall project.

I cannot recommend them enough.
Gino L.
Gino L.
04/03/2017 12:00:00 SA
Their high rating in Yelp and reputation among my neighbors is very well deserved. They're definitely a model for what being professional means.

I worked with Matt to get an energy monitoring sensor installed in my electric panel, which had a really tight setup. His communication was very prompt and clear, and got me into his schedule in a few days.

Matt and Josh came on time and ready to go. After an initial on-site assessment, they were able to install the device without having to install a secondary box to house it. Saved us all time and money, and it came out neater than I expected while keeping it easily accessible.

Everything was done meticulously, so no chaotic mess of cables and clamps running everywhere. Judging by the other reviews and testimonials here, they take this same intense care-driven approach with projects both big and small.
Gayle M.
Gayle M.
06/03/2019 12:00:00 SA
We needed a 220 electric outlet for our new EV in the garage.  We got 3 quotes from highly rated companies.  Whereas another highly rated company told us we had to replace our entire electrical box with a larger one and therefore all circuit breakers ($15k!!), Willow Glen Electric proposed just reorganizing our breakers so they could just add the needed circuit.  

PG&E happened to be out on a different issue and confirmed we had no need to replace our box.

So be wary of firms trying to sell you more than you need and pushing service plans.  Willow Glen electric did the installation today and were efficient and professional.
Shazia G.
Shazia G.
12/19/2020
Professional, fast and experienced! Highly recommend because I am so pleased with the service. My old federal meter( fromthe 70's) caught fire and WGE got everything taken care of very quickly and per city code too! The pull all the permits, contact inspectors.
Ketan K.
Ketan K.
9/22/2020
Thank you Matt for the lead on contacting PG&E. Following his hint, I contacted PG&E and they came out and fixed the connectors on my roof and the problem seems to have been solved. Appreciate your message. +1 for that. You solved my problem without even coming to my home and without needing to spend on the solution.
Vidya V.
Vidya V.
03/06/2019 12:00:00 SA
Contacted them for a pretty meaty electrical job at my house, including whole house rewiring, water heater recirculation pump installation, etc. But All they wanted to talk to me was about EV charger installation. After repeated unsuccessful attempts to engage with them about my other requirements, I just gave up and moved on to other real electricians. This business is just a one trick pony, they should rename themselves to Willow Glen EV charging or something. Utter waste of my time.
Gavin C.
Gavin C.
4/23/2020
I couldn't even get an estimate from them without providing my first and last name, email, and home address.  Ridiculous.  I went with a different company.
John S.
John S.
11/03/2019 12:00:00 SA
I have used Willow Glen Electric on two different occasions. In our kitchen, Lawrence and Evan rewired two pancake boxes from the light switch and then installed new light fixtures. Later, Evan and Josh added an outdoor GFCI receptacle for holiday lights.

On both occasions, they were on time, friendly, and professional. And their final price was very reasonable. I definitely plan to use Willow Glen Electric again for future jobs.
Rich B.
Rich B.
12/02/2020 12:00:00 SA
WGE did a terrific job for us.  Charlie and Oscar showed up right on time, in COVID masks, and took care of everything just right.  They also fixed one extra faulty outlet.  I would call WGE again and can recommend them without hesitation.  Extra thanks to Cheryl in the office.  Thanks everyone.
Vivek C.
Vivek C.
10/19/2020
They installed a transfer switch for a portable generator. Clean, quick and thorough job. Won't hesitate to refer them.
D M.
D M.
2/22/2019
Top notch customer service and communication.
We hired them to install Tesla wall charger. I read many great reviews and there was an option to install a NEMA outlet for a lot less $$.
9/30/18: I contacted them through the link on their website.
9/30/18: Matt from WGE responded with links for virtual walkthrough, and questionnaires.
10/1/18: Matt confirmed that they have received the pics I sent (very detail and clear instructions on how to take pics through the links he sent the day before) and he also included the cost estimate.
Due to busy life - I lagged in responding.
10/12/18: Matt sent an email to check-in.
I could've replied sooner.
10/18/18: I sent the acceptance and paid the deposit.
10/23/18: Installation. On time, cleaned up and great quality work!
10/24/18: signed the docs for inspection (needs to be done within 6mos)
Due to my own schedule, inspection was done today, 2/22/19. Scheduled noon-4pm, then at 8am Virginia from WGE called to see if it could be fone earlier (10-2), which is ok with me. Daniel from WGE came out @11am and walked me through what to expect. He is knowledgeable, professional manner and pleasant to conversed. The inspector came around 12:20pm and it didn't take that long to sign off the paper. Daniel took care everything.
I understand that WGE charges not cheap, but for us knowing they know what they are doing and have done it many times with great results worths every penny...and oh, also knowing there is no fire hazard from a shoddy electrical work - I highly recommend WGE!
James W.
James W.
07/06/2018 12:00:00 SA
I've used Willow Glen Electric for all my electrical work for the house. This includes EV charger, panel upgrades, lighting, ceiling fans, and adding outlets outdoors. The entire experience is always such a pleasure, from the initial assessment, to the execution of the job.  Highly recommend them for anything electrical related.
Ben T.
Ben T.
7/22/2016
Needed a NEMA 14-50 outlet in my garage for an electric car.   Got several quotes, all recommended, and roughly around the same price range.  What made be decided to go with Willow Glen Electric was I felt they truly understand my installation.   Having a FaceTime conversation with Matt was key to help him understand the layout of the house such as circuit breaker, installation location, and attic space.   In the end, they were the only electricians that felt there was a possibility to route the electrical wires entirely internally.

On the day of installation, the electricians ran into unexpected barriers trying to route the wires in the attic.  Originally, I was concerned they would give up and just install the wires externally, which would definitely be easier but they persisted and explored all options.  After several hours, they were successful and installed the NEMA 14-50 outlet without the need for an external conduit or damaging walls.   My NEMA 14-50 outlet looks as nice as all the other electrical outlets in my house.

These guys are amazing and definitely highly recommended.
Nitin G.
Nitin G.
9/21/2020
I've called them twice now, and it's safe to say I'll be calling them again in the future for electrical work. Great service, very friendly and professional. Electricians show up when they say they will, and get the work done quickly for a fair price.
V Z.
V Z.
09/06/2018 12:00:00 SA
I found them via their web site evxperts.com. I needed to install a 240V outlet in my garage. After the initial call they asked me to email a bunch of pictures for them to estimate. I did. They followed up quickly asking for a couple more pictures, which I promptly sent to them. I have not heard from them since. 7 days ago I've sent an email asking again for the estimate which went unresponded.
David K.
David K.
04/08/2016 12:00:00 SA
Called Matt from Willow Glen Electric based on a list of contractors on Tesla's website in the South Bay Area.  We had unexpectedly gotten a delivery date for our Tesla about three months earlier than expected, so we had to get a NEMA 14-50 outlet installed in less than two weeks!

Matt was very accommodating in answering my questions before accepting the bid, and gave us the option of installing two NEMA 14-50 outlets at the same time to save some money (in case we decide to get a second EV in the future).  He was even able to create a bid based solely on photos and a description of the house, which was a huge time saver!

We ended up going with two NEMA 14-50 outlets, and scheduled an installation date two days before the beginning of the delivery window.  The two electricians arrived a bit late, but were able to complete the work within the original window.  They also did a great job answering my questions, and didn't seem to be annoyed by my partial supervision of their work (mostly from my own curiosity as an engineer).

I will definitely be calling Willow Glen Electric again for any electrical jobs I need to do around the house, including a Power Wall installation when the time comes!
Phyllis F.
Phyllis F.
03/08/2018 12:00:00 SA
I needed to get a NEMA 14-50 installed and sent out a bunch of inquiries. Matt responded within a day and had an easy questionnaire to fill out & pictures requested to allow them to give me an estimate without even coming over. Each picture/question had a clear explanation of why they needed this information. I was given a quote in less than a day after accepting it, Cheryl sent Josh the next morning to take care of the job. The whole process was very smooth and easy. Their use of technology made it quite seamless (sending me a link tracking Josh's route to my house, so I knew exactly when he would arrive).
Michael M.
Michael M.
11/09/2018 12:00:00 SA
It  would have been helpful to have received  a more detailed initial explanation of the step-by-step work stages and inspection process i.e. the need for a follow-up lath inspection before the open wall surfacing work could be completed.
Additionally, the on-site staff's work should have been thoroughly checked at each stage by engineering staff, so as to avoid project delays with the non-passing of our inspection of work i.e. unsecured panel groundwire.
Lastly, I'd suggest the '...payment due upon completion of electrical work...' contract-language should actually read as ...due upon project completion of all work and passing of inspections, for professional integrity.
Sumangal C.
Sumangal C.
6/14/2019
Excellent customer service, excellent communication and ery knowledgeable guys performing installations.

I had a 220V outlet installed in the garage for charging my EV. Along with that, also had my garage electrical panel changed.

The complete work, from preparation to final inspection  was conducted in the most efficient and professional manner.

Would gladly recommend these guys for any major electrical work.
Tarini M.
Tarini M.
7/31/2020
Good team, good communication, seamless from the first call to installation to city approval. Strongly recommend. They also guide to get credits over $1000+.( PG&E & IRS credit)
Anne E.
Anne E.
04/08/2019 12:00:00 SA
The boutique style service for installation of our electric vehicle wall charger was outstanding. I submitted an on-line request for info at 9:00 am and install was completed by 2:00 pm - same day! I especially appreciated their management of the City of San Jose permit. Their staff handled everything from submitting paperwork to on-site inspection. Great job with timely communication. Highly recommend!!!
Daniel C.
Daniel C.
04/02/2018 12:00:00 SA
Willow Glen installed a 240V outlet in my garage for my EV. They communicated well (via email), had everything scheduled and the work completed very quickly, and took care of all the inspections and permitting with the city. I was surprised at how quickly and smoothly everything went. Would work with them again.
Aakarsha A.
Aakarsha A.
09/03/2018 12:00:00 SA
This is the best electric company experience I had so far. I called them to do fittings of cameras as well as WIFI connections. They gave a very reasonable quote and came with a team of well experienced and very respectful folks. They completed the work very neatly and efficiently and also called me later to check if I was happy with their service. It has been 1 month since I got the fittings done and I have no complaints so far.
Omer Y.
Omer Y.
1/16/2018
Hey Yelpers,

To give you a background, myself and one other resident are the first people to make a push to get electric car charge ports in our underground parking garage. The other resident engaged Willow Glen Electric and told me that they were super professional and that he really got a good impression from Matt. We brought Matt to meet our HOA board as part of the approval process and the board ultimately approved based on Matt's presentation and professionalism. Matt and his company installed the first charge point for the other resident which appears to have been done with very good quality.

I met with Matt shortly thereafter to receive a quote for my job. Given the location of my parking spot, the job was a little more complex that the other resident's. Matt promised a reply within the week. That was back in the beginning of December 2017. I am coming up on two months without a formal reply from Matt. After I got all of the approvals needed from the HOA for him to do my installations, he has gone completely silent on me. He wont return my calls or my emails.

When looking at other Yelp reviews, I came across the following review from Christian T in Los Gatos that seems eerily similar to my situation:

Matt was quick to respond to my initial Tesla charger install inquiry.  We exchanged information, photo's of breakers etc. but then he stopped responding to me.  After repeated emails and a phone call I've given up on Willow Glen and now working with a different electrician.  In the two weeks of delay I've now got delivery of my Tesla and have no high powered charging option at my home. #willowglenfail

My recommendation - don't go through the process of getting pre approval and setting expectations, before getting a full commitment from these guys. They may be professional in certain aspects, but the lack of response after so much time and energy has been invested is very discouraging and disappointing. I would not recommend their services, based on my experience.
Tu N.
Tu N.
3/19/2018
Installed a 240V Charging station in my garage for my electric vehicles. Work was done promptly and professionally and communication with me was superb. Surpassed my expectations completely! No hesitation to recommend again.
Jaime P.
Jaime P.
4/18/2018
Good company. They took care of everything. Easy to communicate with. Workers were nice.
Elisa M.
Elisa M.
2/14/2019
I have hired them to install the EV charger in my garage. These guys were responsive and professional throughout  the whole process. Best of all when it came time for the county inspection of their work, they sent a company representative to wait out the entire 4 hours window that the county gave us so I didn't have to . Highly recommend them
B D.
B D.
09/02/2018 12:00:00 SA
They installed the 240v outlet promptly as per the contract. The workmanship was very neat and through.  Everything is working fine.
Elizabeth W.
Elizabeth W.
8/30/2018
We are retired and have used many trade contractors in our lifetime. We always choose companies that are licensed, bonded, insured, respond to phone or e-mail messages and seem to be friendly, and will value us as a customer. In 52 years we have found two superior contractors, one of which is Willow Glen Electric, Inc.

They are not some guy named Short-y, who does electrical work on weekends without a permit, inspections, and wants cash. They operate as a business and charge accordingly. I believe they have been in business more than 30 years.

We needed to have a surface-mounted electrical panel and conduit removed and a flush-mounted panel and conduit installed with a new roof riser and weather-head. This involved breaking stucco. They were on time and on budget (we were without power for about 9 hours to allow for PG&E and city inspections). They also added 9 dedicated circuits, installed Decora outlets and switches through the house, and did some other electrical work, which took a total of 3 days. They crew, from office to electricians, work very hard and are great to work with.

The stucco lath was installed by their contractor, inspected by the city, and then the stucco repair completed. Excellent match to existing stucco and very neat and clean (no stucco spatter on adjacent sidewalk or window).

We highly recommend them.
Amy F.
Amy F.
06/11/2020 12:00:00 SA
I was amazed they were available so quickly.  The team showed up on time and got everything done with no issues.  I would definitely use them again.
Robert L.
Robert L.
1/23/2020
I have now used Willow Glen Electric for two different jobs and have another one scheduled in a couple of weeks. I find them to be very efficient and cost-effective and they do a great job and have very professional employees.
Andrea B.
Andrea B.
06/01/2020 12:00:00 SA
I was so impressed with every single employee with whom I had contact. Each one was prompt, professional, knowledgeable and responsive to my needs and requests. Highly recommend!
Jet D.
Jet D.
11/07/2018 12:00:00 SA
Super professional from start to finish:

-They send the estimates with details online.
-You sign online.
-They confirm the appointment electronically.
-They text you an ETA with a link to the electrician's phone number the day of.
-They arrive ON TIME.
-They finish the work on time.
-You pay online.

Courteous and great workmanship.
Glade W.
Glade W.
11/13/2017
The whole process was easy and clear. They have a great web portal to track quotes and correspondences. Responses were exceptionally quick. When coming to my home, was able to track their car location via map to know when exactly they'll arrive. My EV plug was installed in a single visit, with good-looking duct work in my garage. Passed city inspection without issue. Very professional.
Lynda T.
Lynda T.
11/15/2017
Great local business in the Willow Glen area.  Super friendly and convenient. They called me right back after I submitted my questions online at their website.  They scheduled my appointment right away.  Kudos to the service guy who arrived to my house. He found my issue and gave me tips on how to fix it myself.   (Doh! I couldn't find the GFCI outlet for our bathroom outlets.) He did not make me feel like a homer simpson even though we were without power in our bathrooms for over 3 weeks.  damn those youtube DIY videos!  We would definitely call WGE again if ever we have electrical issues and have checked all the fuses in the house first!
Mark S.
Mark S.
11/28/2018
We installed a 240v charger in a 30-unit condominium to our individual power meter, so it was more complicated than a usual home installation.  WGE did a great job with the installation and an even better job managing the PA Building Code inspectors.  We had five separate inspections, each inspection adding a bit more work (like adding a sign for the cut off switch), and WGE stuck through it all.
T M.
T M.
10/24/2017
I was stuck with a defective ground fault switch.   I was unable to replace it on my own.  I called Willow Glen Electric at 9:15 AM.   Two electricians arrived at 9:45, after texting me that they would be at my house in 9 minutes.  The two techs listened to my story, and went to work.  Checked out my power fuse box, analyzed the trouble, repaired the problem and found two other problems in the circuits in the kitchen.  They were complete in 1 hour.
Fast, clean, and job completed to my satisfaction.
Thank you
Tom M.
Suresh V.
Suresh V.
11/15/2017
I would highly recommend Willow Gelm Electric. They are prompt, punctual and professional. While their bid was higher than the other 2, they won me over with how prepared and eager they were to get work done and do it right. We had them install the tesla charger and they did a fine job.
Alexander Z.
Alexander Z.
10/28/2015
When I ordered my Tesla and needed to install a NEMA 240V outlet in my garage tesla recommended I give Matt at Willow Glen Electric a call. I knew my job was going to be more difficult because the box was on the very opposite side of the house from the garage and on our new addition so there was no crawlspace or attic to go through until mid way through the house. After going through a quick and easy picture process which their website walks you through I received a call from Matt and we found a solution which included running piping to a junction and then going into the crawlspace mid way through the house and ultimately into the garage, exactly where I wanted the plug to be.  

The installation team was just as good, and kept the house clean. Even with the more complicated job they were able to finish in 5 hours. Cheryl handled the entire billing and invoicing perfectly and I would highly recommend Willow Glen Electric both for their quality of work and service level.
Jane D.
Jane D.
10/18/2019
I am so glad that I found Willow Glen! I asked for several quotes to replace my electrical panel from 100 amp to 200 amp. All the contractors I spoke to will only work on the electrical panel and I am expected to find a separate contractor to remove and patch back the stucco around the panel. I was very stressed about having to do this kind of coordination especially when I have no clue what is involved nor how big this type project will be!

After reading all the good reviews on Yelp, I decided to call Willow Glen. Anita answered the call and ask me to send photos of my existing electrical panel, any cables that are around or near the electrical panel and any trees within the vicinity etc to her. Very shortly after I sent the photos, I received an email with a quote that consists of the electrical work to be done, the city permit AND the stucco work! The price was unbelievably attractive - lower than the electricians who only upgrade the panel (i.e. without the stucco work).

I emailed Anita and told her that without an actual house visit, I am very worried that the electrician might discover some issues on the actual day of upgrading the panel, and that I'll have to pay a lot more! She was very kind to speak to the electrician again and called me back personally to tell me that they have been working in this industry for a very long time, they are very experienced and they know what they are doing. She assured me that it is a very straight-forward job. I took the leap of faith and engaged them for the job. I am so glad I did!

Joe and his team upgraded my electrical panel within a day. Miguel and his son came to work on the stucco on two separate occasions (once to put the lathe and once to patch the stucco back). Their workmanship was excellent. These 2 teams were very neat - they did not make any mess and they were very polite and professional. Within 10 days, my electrical panel was upgraded and city permitted!

Here are why I like Willow Glen:
1) Anita was very kind to speak to the electrician several times to make sure that the project is straightforward, and called me to calm my nerves about engaging them for work without a house visit.
2) After each step of the process, Virginia will email to inform me what the next step will be, who will be there and confirm also that the date and time will work for me.
3) I always get an SMS 15 mins before the appointment before the electricians arrive.
4) Joe - when he saw my electrical panel, said to me It's easy! - that really gave me the assurance that nothing will creep up and add to my expenses. He upgraded the panel with ease within a few hours.
5) Miguel - His stucco work is excellent and I am extremely pleased with him. He is always smiling so happily whenever I open the door for him. He is ever so polite and so is his son. To be honest, seeing Miguel so cheerful and happy - it does make you feel happy too!
6) The arrangement with the city for inspection is so smooth and easy and I appreciate the coordination Virginia has to do for this part of the project.

All in all, I must say that what was at first a very stressful search (having to look for electrician and stucco contractor) to upgrade my electrical panel turned into an absolute stress-free joy of working with all these professional and lovely people at Willow Glen.

Thank you Willow Glen - cheers to a job well done!
Bob L.
Bob L.
12/07/2017 12:00:00 SA
This company provided courteous initial call information and set up an appointment within a reasonable time. The technicians were on-time, friendly and very efficient. They explained the problem that was created by a previous electrician and completed their work very promptly. I definitely will call them for any future electrical needs at our home and highly recommend them to others.

Bob L.
Julie Z.
Julie Z.
10/11/2017 12:00:00 SA
Willow Glen Electric did a fantastic job installing our Tesla Wall Charger.  Matt and his team were great to work with every step of the way.  Very responsive, flexible and were able to install quickly when many others were months out.  If you want a professional EV charger home install done right the first time to code I strongly recommend going with Willow Glen!
Christian L.
Christian L.
10/08/2019 12:00:00 SA
They replaced my electrical panels a year ago when I bought my house. They were very professional and did a good job,
Alexander Y.
Alexander Y.
9/19/2015
I needed to install 240V outlet for my Tesla. After doing some research, I zeroed in on two companies, both recommended by Tesla sales rep. Willow Glen Electric blew the competition out of the water with service and price. After going through the walkthrough on their site, I got an email from Matt, requesting few more pictures. Matt was very responsive, courteous and professional. He helped me ensure that his team had all the information before they could provide an accurate quote.

The best part is that these guys schedule installation and inspection, all on the same day. In fact, they try to schedule inspection first, then come in the morning and before city inspector shows up, everything is done! True professionals through and through.

Another nice surprise was when during the course of the installation they realized that they actually did not need a $400 custom circuit breaker, so they took it off the bill, before I even realized. Now, when was the last time someone provided service to you that ended up being better than expected and cheaper that it was quoted at?

Thanks you Willow Glen Electric! I will retain your number for all my future electrical needs.
Mark G.
Mark G.
10/03/2019 12:00:00 SA
This company was very professional all the way around.  Booked my appointment right away, showed up when they said they would and fixed the problem with little fanfare.  Josh was very professional and helpful.  All in all a great experience.
Molly C.
Molly C.
03/09/2019 12:00:00 SA
Our house, a new construction needed engineering drawings and new electrical panel before PGE would install electrical service.  I contacted several electrical companies before finding WGE.  They actually have a PGE coordinator, Anita who was not only knowledgeable and experienced in dealing with PGE but incredibly helpful and responsive.  
Thank you Anita for all your help.
I will definitely call WGE again for future electrical work.
Marc M.
Marc M.
11/05/2015 12:00:00 SA
They did a custom Tesla Charger install in my garage in a location that took extra work to route the cables back to the panel (as far away as it could have been). Being an engineer, I probably know just enough to be dangerous :) but more generally I was very happy with them how they answered all my technical questions and ways we could do the install as well as upgrade it later if needed.
The 2 electricians who came to do the install came on time, were efficient when they worked, were clean, and got the job done right. They were also patient and accommodating with my requests.

Couldn't have asked for more.
Paul S.
Paul S.
11/02/2018 12:00:00 SA
I asked that they install a 220V electric vehicle charger in my garage. They were professional, thorough, and clearly knew what they were doing. I am very happy with the end result.
Jeremy C.
Jeremy C.
09/06/2019 12:00:00 SA
I reached out to WG Electric via yelp for routine electrical work in my garage. The service exceeded expectations, from the timely response from the project manager, to the immediate availability of the electricians, who upgraded the electrical, completed installations of light fixtures, a dimmer, and replaced electrical outlets- in 2 hours, the same day I requested service. The price was reasonable and electricians were helpful and friendly. Excellent experience.
Max T.
Max T.
9/22/2017
Wow!  These guys are amazing.  My friend used Willow Glen electric to install her Tesla charger in her garage.  She said everything went smoothly so I called them on Wednesday 9/20 around noon.  Matt showed up THAT afternoon to measure and take pictures of the install.  He gave me a quote that same evening.  I signed the quote, paid for the deposit, and they completed the install on Friday 9/22.  They were in and out within about 3 hours!  I wish all electricians worked so efficiently!!!  A+++ rating for Willow Glen Electric.
Lali K.
Lali K.
7/27/2017
We called these guys to fix some of the issues highlighted by our home inspector before we moved in to our new home. I sent them pics and notes from the inspector beforehand to get a quote. They gave me a per hour quote without mentioning that it was per person per hour and sent 2 guys who hardly did anything for 2.5 hours (oh btw they also rounded up the time they spent). They tried everything but fixed nothing! Right now, none of the bedroom lights turn on by flicking a switch. They just came, meddled and told us it can't be fixed. The only value they added was tell us why grounding outlets can't be done. They changed a few bulbs which we could have done by ourselves. For all this they sent 2 guys and only one of them was really doing anything at any given point of time. The other was merely watching but charged us for their time.

Very dishonest company! I am giving them the second star only because scheduling process was easy and the guys were not rude or anything.
Kary L.
Kary L.
12/28/2018
When I lost power to part of my house, including a bedroom with medical equipment, I must have called 10 electricians and none could come out quickly (even those who advertised same day service).
Willow Glen Electric was able to respond quickly and the electrician was professional and personable. I would use them again.
Sribash D.
Sribash D.
08/07/2018 12:00:00 SA
They understood my wiring needs and the way i wanted the wires routed in my garage and gave quote which was comparable to what i received from other Tesla approved contractors.
Once the pricing was finalized, they started the work the next day , arrived on time and finished the work in about 3 hours, cleaned up and left. Since i wanted the inspection done, they also cpprdinated that with the city and got thay completed as per schedule as well.

The front office ladies were very courteous, efficient and helpful and scheduling the job as well as city inspection.
Megan B.
Megan B.
11/20/2020
I'm thoroughly impressed by their whole process. From the moment I spoke to Virginia, I could tell immediately that they knew what that were doing.  I needed an electric vehicle charger in the garage and knew we would need some upgrades to make that happen.  Will was able to give us a quote with a couple different options, and do a conference call with my husband and I to answer our questions. Once we accepted the quote, the entire process was seamless. They handled scheduling the work, getting the permits, working with the city inspectors and PG&E. I'm very happy with how the work turned out. The crew arrived on time, and got everything done in a day (new main electrical panel, updated sub panel, installation of the electric charge point home flex car charger). Miguel completed our stucco work and did a great job. Throughout the process, the communication was clear so I knew exactly what to expect. Highly recommend them if you need any electrical work done.
J M.
J M.
02/06/2020 12:00:00 SA
I did my research and Willow Glen elec. checked every box theiR pricing was fair, they responded promptly, answered all my questions, they did not inflate the project and they had excellent reviews.  Their  project management was spot on. The team showed up as specified. The removal and installation of tthe paneL along  with the  stucco patching after was seamless.  EverY thing was cleaned up like they hadn't even been here.  I give them
Rob B.
Rob B.
8/30/2017
Very responsive and professional.  I had contacted Willow Glen Electric (WGE) online and asked for a quote on a Tuesday thinking someone would get back to me in a few days.  We got an in-person visit in less than an hour (OK, it turns out Matt had been in the neighborhood already).  Matt was able to look at my main panel and sub panel and determine right away what was needed to install a 240V outlet in our garage for a new electric vehicle.  WGE was obviously very familiar with the manufacturer's requirements and city of Sunnyvale electrical code for the installation.  Their formal bid came by email in a couple of hours.  We agreed to have them do the installation that same Thursday!

The installation technicians showed up right on schedule, with the permit from the city of Sunnyvale already in hand.  Between the two of them, they were able to run the appropriate heavy gauge wire through our crawl space, and managed to snake it up through the wall to the main breaker panel without having to break through any stucco or sheet rock to get to it.  It was not easy to thread it through, but they stuck with it (gave it the old college try) and were ultimately successful.  I appreciated their desire to perform the installation to our satisfaction -- I was a very happy camper.  Their work was completed in less than 4 hours.  I would recommend this company for installing any of your EV charging needs.
Mike M.
Mike M.
12/09/2019 12:00:00 SA
I hired Willow Glen Electric to install a Tesla wall charger and add electrical for a future AC unit.  I was very pleased with WGE's communication and professionalism.  They showed up on time and completed the job in a day.  They also pulled the permit and scheduled the inspection.  Everything was handled.  Great company!  I would use them again, for sure.
Tony K.
Tony K.
06/07/2019 12:00:00 SA
They did an awesome job getting our charging station installed. Seamless between us, WGE and the city. Highly recommended
D T.
D T.
09/01/2018 12:00:00 SA
We received the best service from this company. The project was to choose and install an ev charging station. We had several questions on where, how, and what best cost effective charging station we should have. We communicated mostly by email and received prompt and knowledgeable answers to all our questions. The installation was performed in due time, professionally and at the price that we had agreed upon. The company scheduled the county inspection and sent a representative to meet the inspector. We were very impressed by the quality of services we received. Great communication with all employees, punctuality and knowledge. We highly recommend this company.
Carol L.
Carol L.
08/09/2018 12:00:00 SA
I received outstanding services from this team. Everybody in team rush to get the installation before Tesla come to my home. I mean I called a week and half. It was installed two days before Tesla arrived. I just also passed City permit with Willow Glen Electric Team. The team was every step and guide through. What a team! I definitely go back and also recommend this company. Thank you so much
Cameron B.
Cameron B.
11/07/2016 12:00:00 SA
Worked with Matt over email to arrange installation of a Tesla wall charger. Highly responsive and I was happy I could take photos of the electrical panel, installation area, etc which made it possible to avoid having to have someone come out to physical survey/estimate. That saved some time and I was happy to see they can utilize photos and videos to save time on both sides. An online quote was provided (had the option of a 60A or 90A circuit) for review. As it turned out, I was able to quickly (the following week) get an installation appointment. The guys who came out were there on time, were super polite, clean and the installation looks great. Very professional. Only remaining item is the city inspection (of course all their work is done with permits) which should happen in the near future. I'll try to remember to update this review after that occurs. Outstanding job and very pleased with the results and the customer service so far.

Update: inspection went great. WGE engineer came out early and waited for the city inspector. When all was done I had my permit. No hassle. Easy.
Christian T.
Christian T.
9/21/2016
Matt was quick to respond to my initial Tesla charger install inquiry.  We exchanged information, photo's of breakers etc. but then he stopped responding to me.  After repeated emails and a phone call I've given up on Willow Glen and now working with a different electrician.  In the two weeks of delay I've now got delivery of my Tesla and have no high powered charging option at my home. #willowglenfail
Michael E.
Michael E.
6/26/2017
Willow Glen installed my electric vehicle charging station.

The quoting process was simple.

Their employees were on time for the installation and for the inspection.
Raj K.
Raj K.
9/14/2016
Got tesla wall charger installed and as soon as I got home this evening we realized half of our home lost power. Reached out to Matt at 8:30 pm and within 10 minutes he came over and fixed the issue. The issue was not related to installation but a weak contact that manifested itself. I really appreciate his commitment and dedication...especially at odd time. Understanding the sense of urgency and customer centric approach. Also our installation was perfect. All done within a day. Great job!!!
Lim M.
Lim M.
05/12/2017 12:00:00 SA
Hands down, no brainer for me. Contacted them to install the Tesla Charger, sent them the requested panels & site . Quick quote and prompt installation to my satisfaction inspite of several unforeseen hiccups. To cap it all, he sent me a rebate program from PG&E . I shall apply the rebate which I got last week for the next project with him viz.PowerWall 2.
Kat H.
Kat H.
6/18/2018
I rarely Yelp. I have been doing Real Estate in this valley for 33 years and have had to deal with a host of contractors and vendors, so I have plenty of experience to compare with. Willow Glen Electric totally rocks! Their tech was able to find, diagnose and repair an issue that nobody else could manage to figure out. They saved my family thousands of dollars! I was treated with dignity from my very first phone call. They made every effort to get somebody out here today knowing that I am soon to put our home on the market. THANK YOU WILLOW GLEN ELECTRIC!
Max W.
Max W.
10/03/2016 12:00:00 SA
Just got a new Tesla and hadn't done any planning ahead of time to get charger installed at home so was scrambling after I took delivery! Matt helped me understand the process and after some general info gathering I sent him pictures of my key electric panels and appliances and that's all it took for him to set up a couple options for me. Once I chose, they came out and installed two days later! Awesome experience and could tell they did a thorough and high quality job based on their knowledge of my house and what it could handle. Thanks Matt and team!
Morgan R.
Morgan R.
09/03/2014 12:00:00 SA
Willow Glen Electric is awesome! We had a few items we needed to get taken care of in our new office and having a tough time finding someone to take on the projects. We weren't quite sure how much work was really needed or how labor intensive the project would be, so when Mark came out it was great to hear they were willing to help us out.

Over two days we had everything completed in the office. They were quick, efficient, super friendly and very knowledgable. They even offered some advice on how we could set up our wireless network more efficiently when we were having some connectivity issues during the job.

We are big fans of Willow Glen electric!
Daniel N.
Daniel N.
7/25/2019
First time using service from Willow Glen Electric to replace a 50+ year-old electrical panel.   They showed up right on time at 7:30am with two teams of 5 workers.  Work was done very efficiently and professionally.  Back in power within 5 hours or so with new electrical panel and new circuits in the house.
David K.
David K.
2/14/2019
I had Willow Glen Electric install a Tesla Wall Connector in December 2015. They were efficient and the work was excellent. In December 2015, the Tesla Wall Connector failed. Tesla diagnosed the problem and replaced the Wall Connector. I asked WGE to install the new unit and again they did excellent work. My only complaint is their 2 hour minimum charge. Full disclosure: They came 1 hour late and when I called the office and asked how long the installation would take and was told 30 minutes I negotiated a 1 hour minimum instead of the 2 hour minimum.
Shannon R.
Shannon R.
7/16/2019
I have had WGE out to the house 4 times now for various electrical work.  They have always been professional and do great work.  Much appreciated!
Sarvenaz S.
Sarvenaz S.
06/03/2019 12:00:00 SA
Update: we passed inspection today and I wasn't even home! My mom opened the garage and they took care of everything! I'm very very happy
Peter G.
Peter G.
4/25/2018
Willow Glen Electric has a very straightforward process for the homeowner to provide them with the necessary information for the company to install a Tesla wall charger at your home.  I contacted Matt Londre via the website form, and in less than 2 days I had a quote which I accepted 2 days later.  The install was scheduled within 5 business days (sooner than I expected) and took a little less than 4 hours to complete.  About 1 month later (today), a representative came to our home to meet the city inspector and the install passed.  Seamless process through and through, highly recommended!
J Z.
J Z.
10/24/2016
Awesome service from beginning to end for installation of electric car charging outlet/charging station! Easy online estimate process with Matt, guided me on what photos to take. Efficient install, including obtaining the actual charger, City/County electrical permit as well as making sure the install pass inspection. Will use their services again for sure!
Diana B.
Diana B.
5/30/2018
They were recommended to me for some electrical work on a kitchen I was remodeling a few months back. Long story short, they told ME to send THEM the details, including measurements, # of lights, etc., and they would send back a quote.  This suggested to me that I was essentially deciding the design without expert input. I am not a designer. I am not an electrician. I did not know what I could do. I found some else who actually came to my house, and...well...today I have a beautiful lighting design in my newly remodeled kitchen.
Aravind B.
Aravind B.
11/01/2016 12:00:00 SA
We needed a NEMA 240V outlet for our Tesla and called them for a quote.  Matt was very prompt and sent his folks to inspect the area and give me an estimate.

They applied for the Cupertino City permit, and finished the installation very smoothly.  We closed the pool and hence could use the 240V for the pool pump.  The installation was well done inside the garage, and the actual electrical point was well positioned.  The people that did the installation were extremely polite and professional.

They coordinated the closing inspection, and came and completed that.  I got a copy the same day.

In all this, the things that impressed me and gave me peace of mind were:

- Communication
- Clear estimates with no hidden costs
- Comprehensive - dealt with the city permit
- High quality work.

It was a true pleasure doing business with them, and would highly recommend them.

Aravind
Janice F.
Janice F.
08/02/2019 12:00:00 SA
We had Willow Glen Electric install a ceiling fan and 2 exterior lights.  They were able to accomodate us with very short notice.  Evan and Lupe were very professional and did great work!  After they left I realized my all my kitchen overhead lights were no longer working.  It was Friday evening, and Evan responded quickly.  He did some troubleshooting over the phone, and when that didn't work, he came back out and fixed the problem.  Awesome customer service!  Highly recommend Willow Glen Electric.  We will definitely use again!
Eric F.
Eric F.
7/29/2019
Excellent customer service from initial contact all the way to post-final inspection. At every stage of the project, I dealt with courteous and knowledgeable folks giving me all possible options for the best and most cost-effective EV charging system given the restrictions I have in my case. I look forward to working with Willow Glen Electric for my next electrical project at home. Highly recommended!
Jill S.
Jill S.
5/17/2016
What a great experience!  Willow Glen Electric is recommended by Tesla for the NEMA 14-50 outlet installation.  Our Tesla was delivered WAY sooner than we thought it would be, but Matt got it done in less than two weeks, using the photos I sent via email, AND even when I changed the plan on the electricians as soon as they arrived - they were going to do an interior conduit through my attic space, but I realized that it would have to be redone when we remodel the house. So they made a call, went back for a different set of materials, and mounted the conduit on the exterior of the house in the same time frame they had set aside for the original plan. Just passed inspection today.

These people are GREAT communicators and everyone I had contact with was incredibly respectful and professional.  Thank you all!
Manoj P.
Manoj P.
02/04/2019 12:00:00 SA
I couldn't be more happier with Willow Glen Electric to get Tesla Charging system installed at my home. The management is extremely professional and diligent. Starting with evaluation of house electric consumption, planning on wattage for the circuit, till City inspection and getting a permit, they kept me updated at every step. Would highlight recommend this company to anyone in need of Tesla charging system.
Andy G.
Andy G.
12/17/2015
I called Willow Glen Electric and asked about their Home Electrical Safety Inspection that they mention on their website. The guy I talked to was very rude to me and said that they don't do inspections. What? Why is it on your website then? Afterwards I hired them anyway to replace some of my broken outlets and told them to test everything. They did a fine job with the replacements, but afterwards I noticed that one of the outlets was still not working, even though they claimed to have tested them all before they left.

Overall the service was ok, but I expected better based on the other Yelp reviews.
Chris V.
Chris V.
4/22/2016
Willow Glen installed a car charger for me. I originally hired someone else to install a charger, which they did. And then they went radio silent when it came time for the permit. So I hired Willow Glen to do a second install after I saw them on Tesla's website. Matt was my primary contact. Really happy with the result and it passed inspection! It was easy to work with them. Also, I like their website so you can submit pictures of your panel and where you want the charger. That simplified the quote process and they just came over to do the work and then stand the inspection. I highly recommend them.
anu v.
anu v.
07/12/2016 12:00:00 SA
Amazing folks at Willow Glen. The whole process is so smooth and friendly.
Matt and his team answered all the questions patiently, took the inputs and provided the estimate. His team installed the charger - very clean. Did all the paper work for the inspection and followed it thoroughly. They also answered my questions on Solar and other electrical aspects at home.

I could not have gotten anybody better than Willow Glen Electric. RECOMMEND STRONGLY!!
Chris N.
Chris N.
5/15/2019
They were quick, efficient, clean and did exactly the job that I asked. I am definitely going to have them do more work for me.
Eric L.
Eric L.
05/08/2017 12:00:00 SA
A good and complete service. I needed to install a new charging station for my electric car. The process thru Willow Glen Electric was quick using virtual estimate after sending in photos. Work done in 2 hours on time, on schedule.

The amazing thing is that Matt emailed me a couple month later informing me of the $500 rebate program from PG&E. He has no obligation to let me know but took the effort. I applied for it more than 3 months ago and wow, it arrives.

What more I can say.

Eric
Fannie Q.
Fannie Q.
4/26/2019
Very professional & efficient. I'm glad my husband insisted on choosing Willow Glen Electric
Pam O.
Pam O.
04/10/2019 12:00:00 SA
We just had Willow Glen Electric put in 10 LED recessed light fixtures.  What a wonderful experience from the very start of this small project to the end!  They were quick in getting  me a quote and scheduling my appointment.  The work was exceptional and quick, even after a few minor issues they encountered in our attic.  Instead of this project increasing in price as often home project do, Willow Glen Electric lowered the end cost when realizing we didn't need so many fixtures.  Thank you so very much!!!!!   We  love our new lights and will be recommending you to friends.
Tim T.
Tim T.
04/02/2019 12:00:00 SA
I am very satisfied.  This is a tech savvy company applying project management top down.  You would be notified with email/text or track field technicians very efficiently.  Employees are professional and competent.  I had a dedicated circuit installation with NEMA 14-30 receptacle routing from an outdoor main electrical panel into the garage from one side to the other side as Tesla Model 3 charge port is on the left.  The cable went up in the ceiling to the other side, a professional job.  The company works well with city inspector as they let you know to the hour inspector coming on that inspection day.  My job  was just opening the garage and enjoying my lunch.  This is the best company I have experienced  so far no doubt.
Arun R.
Arun R.
4/26/2016
Very supportive, respectful and friendly staff. They quoted me different options when we started the process, walked me through all of them, took care of the inspection and were in contact with me every step of the way.

Great service all around.
Ann M.
Ann M.
04/12/2016 12:00:00 SA
These guys were great...very prompt, courteous and clean!  And they came back for inspection when they said they would.
Bryan K.
Bryan K.
08/07/2016 12:00:00 SA
These folks installed a NEMA 14-50 outlet in my garage for car charging. They did quality work and clearly explained to me everything they were doing. They arranged the city inspection and were here on time to walk the inspector through it. Very little hassle. I liked that they gave me a clear estimate with my options.
Greg W.
Greg W.
10/01/2015 12:00:00 SA
I recently purchased a Tesla Model S and needed to install a NEMA 14-50 240 volt outlet in my garage.  Tesla recommended Willow Glen Electric and I spoke with Matt.  He asked me to take a few pictures of the install location, electrical panel, and sub-panel.  Based on these pictures, he didn't believe my home could support 40 amps, but after arriving at my home and evaluating, Matt and his team determined it was feasible and installed the outlet right then and there.  The installation went smoothly.  Willow Glen coordinated with my city to arrange for the permit sign-off and showed up for the meeting/review which took place the following week.  I have the signed permit, a clean outlet installation, and am a happy customer.  Thanks Matt and team!
Andrei M.
Andrei M.
12/29/2017
Willow glen electric is a super convenient company to work with. They make every interaction as easy as possible, are prompt, are transparent, communicate very well and are all around pleasant and professional. We'll use them for any other upcoming electrical needs.
jonathan h.
jonathan h.
2/14/2018
Good communication, friendly and on time. I would come to Willow Glen Electric again. I had a charger installed and they did a great job.
Debbie C.
Debbie C.
08/10/2009 12:00:00 SA
We have used the service of WGE a couple of times and been quite satisfied.  Most recently we needed an outlet put in our office room and the under-counter lights in our kitchen replaced.  Justin came out on time (early Saturday) and after consultation we decided to also replace the service box in our 55 year old house.  The work was scheduled for early the next week and was completed successfully and on time.  Would not hesitate to call WGE again for any other electrical needs.

PS our dog can be obnoxious but Justin didn't have a probably with that - an extra bonus!
Aaron W.
Aaron W.
11/17/2015
Willow Glen is fantastic! We used them to install a Tesla EV charger. Great service from the first contact through the installation and billing. Matt came to our house and laid out all the options for us. Raphael came out to do the installation and he was fantastic - experienced, efficient, and just a super nice guy (he very nicely put up with all my curiosity). I would use Willow Glen again in a heartbeat.
Philip R.
Philip R.
12/25/2010
I had a problem with a breaker blowing, one that controlled outside lighting. I'd hoped it was a simple fix, but it turned into a major troubleshooting challenge. The Willow Glen electrician did a great job of figuring out where the problem lay, though he had to crawl through the attic, dig in the dirt, and go through other contortions to do it. After fixing the problem, he gave me good advice on how to handle another, minor issue on my own.

Willow Glen's people are friendly and competent, and I'd use them again.
Ronny D.
Ronny D.
9/20/2011
I just purchased a house and needed an electrician to come and look at a few of the weird and outdated wiring that came with the older house. My friend recommended Willow Glen Electric and I called them and made an appointment.

The contractor came out and was very friendly, helped me with exactly what I needed, and answered every question I had about the wiring, electric issues, and lighting.

Simple and easy! Thank you Willow Glen Electric!
Geof P.
Geof P.
12/02/2008 12:00:00 SA
Willow Glen Electric came recommended by our realtor on the strength of work they have apparently performed as a preferred contractor for members of the Santa Clara County realtor's association.

Granted they do work fast, but  there were 2 problems: I believe their charges are a bit high and we had no service with PGE for 6 weeks after their installation of a new 200 amp drop box in 2005.  Willow Glen said that it was PGE's fault.  PGE said it was supposedly illegal external connection of street service to the drop box.  We hoped for better advice from someone so prominently in the electrical business, especially when they say that they take care of the permitting process. I did not enjoy having to run an extension over the fence to my neighbors while working into the evening on other aspects of the remodel after work. . .
Ganesh V.
Ganesh V.
1/25/2019
I had my 240v EV charger for Tesla installed via Willow Glen Electric. Exceptional service - prompt response, professional and well qualified. They answered questions promptly, kept me updated and were present when the inspection was being by an SJ city employee. I am not sure how their rates compare to others. But, I felt their fees for the service they provided was appropriate.
R M.
R M.
03/08/2018 12:00:00 SA
Willow Glen is a class act.      Professional, courteous and pleasant in all aspects.     They are not cheap, probably on the high side; but well worth it!       Highly recommended.
Lisa G.
Lisa G.
11/30/2017
Quick response time and constant communication after initial email requesting help. We contacted them because we needed a second opinion after another company came out, did NO diagnostic testing and stated we needed to rewire most of the house. Josh and Joe came out, found the problem was at an outside plug within minutes, and no re-wiring of the house was necessary. We couldn't be happier with the professionalism and expertise of all the employees of this company. We will definitely use them in the future.
S N.
S N.
10/27/2015
I'm in the same boat as Alexander Y, except for the Telsa part. Matt answered all my questions while I getting quotes from other companies. Matt was gracious enough to stop by my house and talk to me in person while going over everything they plan to do if I were to go with them. Got a nice discount if they could they give me better pricing and went with them.

They were a little early on appointment day, answered all my and my dads questions, they labeling the sub panel and where the switches belonged too, even took extra time looking for switches that weren't labeled from the old sub panel.

Thanks, WGE and I'll be hitting you up if I ever run into electrical issues or decide to upgrade further. I would recommend them to anyone that is looking to get electrical work done and needing to get a EV charger installed.
Matt T.
Matt T.
9/30/2011
Giving an update for another round of great service by Willow Glen Electric.

As I said, I live in an old Willow Glen home so I'm hesitant doing anything pertaining to wiring myself. Even though my request wasn't one that would come with a big fee, WGE was there quickly and did the repair perfectly.

As always, the staff was extremely nice, and their continued dedication to their customers (no matter how small the job), is refreshing and appreciated.

I could not recommend them any higher!
Allan B.
Allan B.
05/10/2011 12:00:00 SA
We recently had WGE replace our old Federal Pacific service entry panel with a new Square D model.  WGE was very prompt to quote the job, the price was reasonable, and they had no qualms about patching the stucco, which many other firms refused to consider.

They were able to schedule the work and inspection in a timely manner, the electricians showed up exactly on time, were very pleasant to deal with, worked safely, and did a great job.

I am very satisfied with this firm and would not hesitate to recommend them to others.
Ron B.
Ron B.
12/25/2015
We had an excellent experience when Willow Glen Electric (WGE) added a NEMA 240v outlet to our garage for an EV. The garage is as far from the panel box as it is possible to get in our house. On top of that, our panel was an older, low amperage model that would need an upgrade.

After walking through instructions on the WGE site, I submitted photos of our garage and the electric panel to help them prepare an estimate. Matt Londren of WGE called within a day. One photo I took did not show information he needed to prepare an estimate. He stopped by that day to get the information.

A few days later, I received an estimate from WGE for parts, labor, and a permit. The estimate was higher than I expected and slightly more than a competitive bid. Therefore, I asked Matt many questions, in several rounds of emails, which he patiently answered. His  final email to me included several photos of our site that he took during his visit, marked up on his computer to show where WGE would install a new panel box and how they planned to route a dedicated electric line through our attic crawl space to the remote garage for the EV.

Impressive and more thorough than the competition. We accepted WGE's bid.

WGE secured the necessary municipal permit quickly, scheduled an installation date with us well in advance, and arrived on time. They installed the new panel box and outlet in one day and cleaned the work site afterwards. When we found that a few outlets in our home did not  work after the panel upgrade, WGE apologized and returned to fix this the next day at no cost.

Finally, WGE arranged with us a date on which they would meet the city inspector to review their work. They sent us several reminders and again showed up on time to meet the inspector, who approved their work. Quality work from start to finish.
Derek Y.
Derek Y.
08/08/2013 12:00:00 SA
I have several rental properties near SCU and some tenants were having issues with the power outlets. No power in the kitchen, then no power in the living room... i needed someone to come out asap. Willow Glen Electric came out the same day!

Matt and Chris came out and not only identified my problem within minutes, but also noticed that outlets in the kitchen had been arranged in an odd and unsafe way. Although I was initially nervous about pricing- they were able to make the needed repairs, add extra safety to outlets near the sink, and educate the tenants on what to do in the future.

Top notch service, fast & considerate, and I didn't get gouged on price. I've used other electricians in the past but now I'm a believer in WGE! I'll be calling them for any future work at the rental houses or my own home.
Paul S.
Paul S.
1/24/2018
These guys performed did exactly as advertised and more, they were proactive and professional for the installation of a fast charging station for my Chevy Bolt. Would highly recommend.
Shelley S.
Shelley S.
08/09/2017 12:00:00 SA
WG Electric does not disappoint! From the initial contact to the end of our job, they were first class. Office staff Cheryl was helpful and communicated well. Evan and Matt were great to work with. Overall very happy we went with WG Electric!
Al H.
Al H.
05/03/2017 12:00:00 SA
I wish I could write a review on the quality of work, but I can't based on my experience.  I contacted Willow Glen Electric and Matt responded and asked me to send photos of the project area, which I did.  After I sent a followup email as well as a phone call, they then sent someone to my home to assess the work needed.  I was told during that time that I would receive a quote on the work so I could make a decision on whether to hire them.  Since that time, I was able to find another electrician, get a quote, schedule the work and have the work completed and yet I still have not received a quote from Willow Glen Electric.  I completely understand if there is a backlog of work, but would have appreciated a heads up that they would not be able to schedule the project.
Thomas S.
Thomas S.
9/19/2018
A tree limb snapped and took out our power line and pulled the power box off of the house.  I called Willow Glen Electric the next morning and they were on scene within 8 minutes.  Their team worked all day and into the night getting the new box / pole installed and up to current code.  They followed up with PG&E to ensure power was restored.  They then coordinated with the City to get the inspection finalized.  I did not have to do a thing.  Virginia with their office stayed in constant contact and made sure everything was done to my satisfaction.  I would definitely recommend this company.
J and J K.
J and J K.
11/10/2017 12:00:00 SA
Willow Glen Electric completed some electrical work in our home this week. They were punctual, courteous, and very capable. The work was completed exactly as requested, the work area was left extraordinarily clean and tidy and was completed in a timely fashion. We will call them again when we need electrical work done.
Delfi M.
Delfi M.
08/09/2016 12:00:00 SA
Professionalism, communication, on time!! A+  Willow Glen Electric installed an outlet for our electric car. Matt and staff are absolutely amazing. They made sure to communicate with us throughout the process. They were always on time! I highly recommend them.
EXCELLENT SERVICE!
G. P.
G. P.
10/13/2018
Fantastic, friendly service! Professional advice, expert installation and conscientious follow up.  I highly recommend Willow Glen Electric and would certainly use them again as the need arises.
G L.
G L.
10/20/2017
We had contacted a few electrical companies/electricians to install a EV charger and decided to go with Willow Glen Electric because they were responsive to our questions and ensured the entire process ran smooth. The entire team was friendly and they got the job done within the week of us contacting them. The quote they provided was very comparable to others and in our opinion, fair. They also took care of the permit process. We would definitely recommend them to others!
Chet H.
Chet H.
10/29/2017
We installed an EV charger , 200 amp panel and bathroom fan. We also upgraded several plugs in the house including a new circuit for our kitchen range. Installation went very smoothly and Rafael and his co workers were prompt. Very nice work!
Jessica L.
Jessica L.
1/19/2017
Unfortunately didn't have the opportunity to further look into services with Willow Glen Electric. The team was quick to visit the home for a panel upgrade and assured us it would be straight forward and an estimate was on the way. The visit was 12/5 and after 4 phone calls, each time being told I would receive an estimate by that evening, I finally received an answer today.  Mark (I believe is his name) said he is sorry for the delay but that they are so crazy busy it's just not possible to do the job (which I was told would be a one day job...). When I explained that we didn't have a firm timeline yet and are flexible he again said it still wasn't possible. When I asked how long the wait was he said a few weeks, so I said okay and that we would like the estimate, at which point he said even that wasn't possible. A visit and 2 weeks of waiting for an answer of a flat out no.
Drew S.
Drew S.
04/03/2017 12:00:00 SA
Best Electrical Contractor I've ever dealt with. I worked with Matt and Virginia on the install of a Tesla Charger. They responded quickly to all requests and kept me informed of progress along the way. The guys that did the install worked through torrential rain and strong winds without complaint which was amazing. Inspection was smooth with no issues. There is a reason Willow Glen receive a lot of 5 star ratings and I'll be getting them back to complete a number of other jobs around the house.
Magnus M.
Magnus M.
8/18/2017
Excellent team to deal with. Called back about my inquiry timely, were able to fit me in quickly at a convenient time. The team showed up on time and fixed all my electrical issues I'd been having in short order. Kept me appraised of what they found and kept the costs within what I expected.  Glad to have found some good, reliable local electricians.
Kathy N.
Kathy N.
8/22/2017
I have been using the services of Willow Glen Electric for over twenty years.  Whenever, I have a need for an electrician to repair or upgrade something electrical at my house, I call Willow Glen Electric.  I have been very happy every time with the professionalism of the electricians as well as the staff at the office.  Service is always prompt and the job is always well done.  Prices are fair.  I definitely recommend this business for any electrical repairs.
Kabir C.
Kabir C.
10/27/2015
Matt personally came to our house today and rectified the issue..It was a sign of ownership and making things right..and for that alone it is 5 stars...Mistakes happen but he corrected it and that is just as important.

Kudos!!
Tony A.
Tony A.
4/14/2015
My wife (Lily A.) and I recently had work done.  As she stated in her review,  there were some issues.  However,  Willow Glen Electric does take pride in their work and after our conversation,  they made every effort to come and fix the issues we had.  They finished this quickly last week and we ate satisfied with the work. There appears to have been some communication errors,  which they also worked on. My wife and I are now satisfied with our service.
Olivia A.
Olivia A.
8/26/2011
I really don't like giving negative reviews, but this company warrants one.

I called this place for three days before anyone actually picked up the phone.  When someone finally did, his phone skills couldn't have been ruder ~ annoyed and snapping was the tone I got, and that was just in the first ten seconds.

The person who answers the phone, regardless of rank, is always the first contact with a potential client, and therefore, the company's first impression; so whenever I come across a company with this kind of initial attitude, I don't even bother.

Cannot recommend.
Vinay M.
Vinay M.
3/19/2016
Extremely professional and hassle free. We are working professionals with very little time for keeping up with home improvement chores. We picked Willow Glen for the reviews, and felt the entire experience was very smooth, professional, with reminders from Matt whenever we didn't respond quickly enough (which is great!) and we were done with zero stress. Highly recommended.
Tee J.
Tee J.
05/08/2015 12:00:00 SA
Willow Glen is a fantastic company. Just had them out to troubleshoot a problem with a Tesla wall charger they had installed a month ago. Called Matt, and he helped diagnose the symptoms over the phone and email. Lawrence came out very quickly, and isolated the problem to a Tesla component. Matt worked with Tesla, and within two hours Lawrence was back to install the new wall charger. All this started on a Friday morning, and by the end of lunch it was fixed. Amazing service and expertise. Can't recommend them more highly.
Peter H.
Peter H.
1/22/2018
The team at Willow Glen were professional, courteous, responsive and timely with all phases of the Tesla wall charger install. They filled through but just for the install but the inspections and final signoff. Very pleased
Christopher A.
Christopher A.
7/19/2017
The guys at Willow Glen Electric are really fantastic. After purchasing a new home, we had them out to do a quick survey of the existing electrical and install some new recessed lighting. Their guidance was spot on. They worked with us to select the best arrangement for our new lighting and discussed various pros and cons of different products. The final result of their work was extremely clean and exceeded our expectations. The entire team at Willow Glen Electric is extremely professional, courteous, and friendly. We've since had them back to do additional lighting work which has always done to the same very high standards.
Katharina W.
Katharina W.
3/20/2017
The service we received from WGE was excellent in every respect. We asked for a quote for a Tesla charger installation, and since a technician happened to be in our neighborhood, he called and asked if he could come round to check our electrical panels, etc., which otherwise I would have had to take pictures of and send in, so that saved me the effort. The installation itself happened with very little disturbance and was quick and efficient. Just recently, Matt reminded me that we should apply for the PG&E rebate - great service! We were very happy all around.
Sheryl F.
Sheryl F.
04/02/2017 12:00:00 SA
I purchased a Tesla, and when I inquired where I should go to get the charger installed in my garage, WGE was recommended.  Matt and Virginia were extremely friendly and professional, and made having the charger installed *and* follow-up on the electrical inspection worry-free.  Matt's team arrived on time, worked quickly and the charger worked without any issue.  Virginia sent a notice and reminder for the inspection, they had their staff at the house to answer any questions the inspector may have, and they were done within an hour.  No problems.  And my charger works like a charm.  I highly recommend Willow Glen Electric, especially if needing an EV charger installed.
Calvin C.
Calvin C.
7/13/2014
WGE helped me install a 240V 50A circuit and my Tesla High-Power wall connector.  They did a great job - extremely quick and responsive to my questions on the quote and scope, came out on time and got the job done under the estimated time frame.

Matt was great to deal with and the follow-up support was also timely.

Thanks WGE and sorry for this overdue posting!
Al M.
Al M.
05/11/2017 12:00:00 SA
Very professional installation with no issues at all. Arrived on-time and kept the work area clean, as well as followed up a week later to make sure that everything was still great. I would definitely recommend them for any electrical work.
Ashley T.
Ashley T.
4/21/2017
I contacted Willow Glenn Electric to install a NEMA 14-50 outlet in my garage. From the initial phone call to the completion of the installation, I have been impressed by all of their staff and crew. Everyone was very professional, courteous and punctual. Everything including permit inspection went smoothly. Thank you all at Willow Glenn Electric for the excellent work!
Barbie S.
Barbie S.
01/05/2015 12:00:00 SA
I have had Willow Glen Electric out to my house three times in the last month for different issues. Every time the electricians were friendly and knowledgeable.  Lawrence was prompt and very friendly/helpful!  I highly recommend Willow Glen Electric for your electrical needs!
Enoch S.
Enoch S.
12/12/2016 12:00:00 SA
These guys are the go to guys to install NEMA 14-50 for Tesla.  Following their online guideline, we emailed them a set of pictures.  An electrician will come out to assess, after which a quote will be provided.  Within matter of days, they will install and arrange for City inspection.  The process really can't get any easier than this.  Highly recommend.
Krystle F.
Krystle F.
01/04/2017 12:00:00 SA
Our house had multiple electrical problems. Lawrence came in identified the issues immediately. He was was very informative and very helpful.  All the issues were fixed within two hours, and was well priced. I would recommend this company to anyone who has electrical issues, and ask for Lawrence!
Debbie K.
Debbie K.
6/19/2017
Love these guys!  They are so nice and courteous and always get the job done right the first time.
Bill G.
Bill G.
6/30/2016
I had these fine folks out to install a Tesla Wall Charger.    They were in and out in a single day and even handled the City of San Jose Permit and Inspection process.   Matt was awesome as was their entire staff.
David K.
David K.
3/31/2017
We recently had a circuit installed for a new electric car.  The team at Willow Glen Electric was a pleasure to work with.  They were professional, friendly and very organized.  I would recommend them to anyone!
Peter L.
Peter L.
4/16/2011
I  found the WGE web site, liked it and the 25+ year local family business it described. Our next door neighbor's 50 year old breaker panel had exploded  - seemed prudent to replace ours of the same vintage Eichler.

Called, made an appointment for a estimate the next day. The owner came out, explained various options to me, I chose replacement of our 100 amp panel with a 200 amp panel. I accepted the contract, the price was quite reasonable and included a separately priced option where they handled the San Jose building permit and inspection.

The work was scheduled to begin the following week. Two knowledgeable courteous employees came on schedule and did the work., coordinating well with us through the power off/on  periods.  

When the installation was complete they checked all the outlets, lights, and electrical units and labeled the new breakers appropriately. We were back in business with an operating 200 amp service by the end of the day!

WGE had scheduled the inspection and the installer was there when the inspector arrived. WGE answered all the questions to the inspector's satisfaction. The inspector signed off on the work. .

It rain stormed on and off during the installation and, of course, as soon as the building inspector arrived.  Throughout the entire period, despite the wind and rain, all the WGE employees maintained an always courteous and cheery professional manner.

To install the panel they needed to cut and remove some of the outside siding. They were up-front about not being carpenters, the contract disclaimed responsibility for restoration. The removal was difficult  in the rain and somewhat messy for our ancient siding. But for that my rating would have been five star.

I recommend WGE  unconditionally to my friends and neighbors.
Vicki A.
Vicki A.
9/24/2010
I had a small project - the fuse box was blowing each time I used my dryer. I called 4 different electricians (all top rated on yelp) and Willow Glen Electric was the only that called me back - well one other took my call but let me know they were very busy and the soonest they could help me out was in a week.  Willow Glen Electric called me back within an hour and scheduled someone to come out the next day.  He came just after our appointment window but they did call to let me know he was running late.  He diagnosed and fixed the problem quickly. I appreciate local vendors who are willing to take on small projects - because when a big project comes along they are who I will call first!
Kevan W.
Kevan W.
2/22/2016
Matt and team were helpful, courteous and did a great installation job that passed inspection in about 10 minutes. Highly recommended.
John C.
John C.
5/29/2009
I called Willow Glen Electric, they showed up promptly at 7:30 am the next day as promised, we dicussed the job, they presented an estimate, I approved and they went to work.

In my opinion, they were very professional, worked efficiently at blazing speed and the whole complex garage update wiring was in place and completed to perfection by 1:00 pm.

What else is there to say.......they are now and forever my goto electric guys!
Rhee B.
Rhee B.
7/17/2011
More bad news...we had to have another electrician fix the switch that the recessed lights were controlled by.  We noticed that the switch became hot whenever we turned on the lights.  Turns out that Willow Glen electricians used a box that wasn't rated high enough for six recessed lights and causing it to overwork.  The new electrician switch out the box pronto and the switch hasn't been hot since. He also discovered the double light switch was installed upside down and fixed that as well.  Sorry, guys, NOT impressed.
Russ N.
Russ N.
3/31/2010
The outlets in our living room were out so I called and Mark said he would have someone out the next day between 1 and 3. I take a half day off work to make sure I get the job completed before the weekend. At 3:45 I call them back and ask where they are and when they will be here. Mark says he will arive by 5 pm. He didn't but Mark called at 5:30 to let me know we needed to set up another time.

I thought the price was high and time mistake was a trouble but Mark called me up and corrected the price and time mistake that happened. Aparently he does appreciate his customers and is willing to follow through to make it right.

After all I will use WGE again, I will just make sure that my apointment time is convienient for me.
West M.
West M.
3/29/2016
These guys are awesome.  A friend recommended Willow Glen Electric after having them install a dryer circuit to charge an electric car, so I followed suit when moving to an Electric car myself.  The service could not have been better.  They guided me on uploading a few pictures of my garage and I had an estimate in hand in a couple hours. They were out and had the circuit installed a few days later having done a great job to keep the wall work to a minimum and near invisible.  To my surprise,  this was done well ahead of taking possession of the car.  They also worked directly with the city to file the necessary permit and met the city inspector when they came out.  A hearty recommendation all the way around!
John H.
John H.
2/27/2016
The thing that stood out the most was how quickly and smoothly things happened.  Paid the contract deposit online, scheduled the work within a few days, scheduled the inspection a few days later, and there were no hiccups.  Not much else you can ask for in an electrician or contractor.
Lily A.
Lily A.
04/04/2015 12:00:00 SA
I've been waiting to write this review in hopes that Willow Glen Electric will finish strong with their work. I had work done on my house in February. The work required an inspection from the city, which the company told me that they will be there for the inspection, etc.
The first thing that I was upset about was the mess they left under my sink. I had them install an electrical outlet under the sink so I could install a garbage disposal. They had to cut out part of the drywall and they left chunks of the wall under the sink.
We were having problems with power outage if we ran our microwave and washing machine at the same time, they told us that a new power panel would fix that problem. Our old panel was from the 40's, so we had them do that. It did not solve the problem, but we do have a new panel (it still has not been inspected by the city- another problem here that I will get to)
In our backyard, they needed to run some wiring. On our hot water heater, there is a long green wire that is attached to one end and the other end is just hanging. I didn't notice this until about 2 weeks ago when my son was in the backyard and he found the wire and pulled on it. I was very happy that he was not shocked. I immediately sent an email to Willow Glen Electric with pictures.
Mark called me the next day. I talked with him about the loose wire (I forgot what he said about this wire: either it is not connected or it has no purpose) and the permit. He said he would call me back in a couple of days. It's been two weeks!
I have already paid for my service when they came out in February and it was expensive work!. I feel like I got ripped off and cheated, especially since they have such good reviews from other people here. So annoying!
Eric K.
Eric K.
02/04/2016 12:00:00 SA
Just had a tesla wall charger installed. Superior service, friendly and knowledgeable staff.  Will definitely use them again for my other electrical needs
Alireza A.
Alireza A.
10/29/2015
Used them for installing a home charger for my car, excellent service and very clean professional work. They did a great job with the proposal and where super responsive throughout the project. Will certainly use them again.
Aitor A.
Aitor A.
12/19/2010
Called them up in an emergency.  Our electrical panel needed to be replaced and they came out and did the job for a good price.  Unfortunately, they didn't bother to do it to code for the City of Santa Clara.  When I asked them about permits they said not to bother with them as they where just a waste of money.  Fast forward a few months later when the city inspects my panel and cites me for misuse of the electrical code.  Called Willow Glen regarding this and they sent someone out to tell me that everything was to code.  After going back and forth they finally told me that it wasn't there problem and that they had done me a favor by doing the job without permits.  Basically, they lied and cheated me once they got their money.  Will never use them or recommend them.  Beware!
Melody T.
Melody T.
11/10/2011 12:00:00 SA
I doubt these guys are the least expensive alternative but they did quality work in a timely manner.  They were professional and courteous.

My job was a simple addition of an outlet for a TV mounting.  For complete disclosure, I gotta doc one star because I did not get a call back within a business day, but once we connected, we were able to schedule quickly.  I would work with them again.
John C.
John C.
5/29/2009
I called Willow Glen Electric, they showed up promptly at 7:30 am the next day as promised, we dicussed the job, they presented an estimate, I approved and they went to work.

In my opinion, they were very professional, worked efficiently at blazing speed and the whole complex garage update wiring was in place and completed to perfection by 1:00 pm.

What else is there to say.......they are now and forever my goto electric guys!
Rhee B.
Rhee B.
7/17/2011
More bad news...we had to have another electrician fix the switch that the recessed lights were controlled by.  We noticed that the switch became hot whenever we turned on the lights.  Turns out that Willow Glen electricians used a box that wasn't rated high enough for six recessed lights and causing it to overwork.  The new electrician switch out the box pronto and the switch hasn't been hot since. He also discovered the double light switch was installed upside down and fixed that as well.  Sorry, guys, NOT impressed.
Russ N.
Russ N.
3/31/2010
The outlets in our living room were out so I called and Mark said he would have someone out the next day between 1 and 3. I take a half day off work to make sure I get the job completed before the weekend. At 3:45 I call them back and ask where they are and when they will be here. Mark says he will arive by 5 pm. He didn't but Mark called at 5:30 to let me know we needed to set up another time.

I thought the price was high and time mistake was a trouble but Mark called me up and corrected the price and time mistake that happened. Aparently he does appreciate his customers and is willing to follow through to make it right.

After all I will use WGE again, I will just make sure that my apointment time is convienient for me.
West M.
West M.
3/29/2016
These guys are awesome.  A friend recommended Willow Glen Electric after having them install a dryer circuit to charge an electric car, so I followed suit when moving to an Electric car myself.  The service could not have been better.  They guided me on uploading a few pictures of my garage and I had an estimate in hand in a couple hours. They were out and had the circuit installed a few days later having done a great job to keep the wall work to a minimum and near invisible.  To my surprise,  this was done well ahead of taking possession of the car.  They also worked directly with the city to file the necessary permit and met the city inspector when they came out.  A hearty recommendation all the way around!
John H.
John H.
2/27/2016
The thing that stood out the most was how quickly and smoothly things happened.  Paid the contract deposit online, scheduled the work within a few days, scheduled the inspection a few days later, and there were no hiccups.  Not much else you can ask for in an electrician or contractor.
Lily A.
Lily A.
04/04/2015 12:00:00 SA
I've been waiting to write this review in hopes that Willow Glen Electric will finish strong with their work. I had work done on my house in February. The work required an inspection from the city, which the company told me that they will be there for the inspection, etc.
The first thing that I was upset about was the mess they left under my sink. I had them install an electrical outlet under the sink so I could install a garbage disposal. They had to cut out part of the drywall and they left chunks of the wall under the sink.
We were having problems with power outage if we ran our microwave and washing machine at the same time, they told us that a new power panel would fix that problem. Our old panel was from the 40's, so we had them do that. It did not solve the problem, but we do have a new panel (it still has not been inspected by the city- another problem here that I will get to)
In our backyard, they needed to run some wiring. On our hot water heater, there is a long green wire that is attached to one end and the other end is just hanging. I didn't notice this until about 2 weeks ago when my son was in the backyard and he found the wire and pulled on it. I was very happy that he was not shocked. I immediately sent an email to Willow Glen Electric with pictures.
Mark called me the next day. I talked with him about the loose wire (I forgot what he said about this wire: either it is not connected or it has no purpose) and the permit. He said he would call me back in a couple of days. It's been two weeks!
I have already paid for my service when they came out in February and it was expensive work!. I feel like I got ripped off and cheated, especially since they have such good reviews from other people here. So annoying!
Eric K.
Eric K.
02/04/2016 12:00:00 SA
Just had a tesla wall charger installed. Superior service, friendly and knowledgeable staff.  Will definitely use them again for my other electrical needs
Alireza A.
Alireza A.
10/29/2015
Used them for installing a home charger for my car, excellent service and very clean professional work. They did a great job with the proposal and where super responsive throughout the project. Will certainly use them again.
Aitor A.
Aitor A.
12/19/2010
Called them up in an emergency.  Our electrical panel needed to be replaced and they came out and did the job for a good price.  Unfortunately, they didn't bother to do it to code for the City of Santa Clara.  When I asked them about permits they said not to bother with them as they where just a waste of money.  Fast forward a few months later when the city inspects my panel and cites me for misuse of the electrical code.  Called Willow Glen regarding this and they sent someone out to tell me that everything was to code.  After going back and forth they finally told me that it wasn't there problem and that they had done me a favor by doing the job without permits.  Basically, they lied and cheated me once they got their money.  Will never use them or recommend them.  Beware!
Melody T.
Melody T.
11/10/2011 12:00:00 SA
I doubt these guys are the least expensive alternative but they did quality work in a timely manner.  They were professional and courteous.

My job was a simple addition of an outlet for a TV mounting.  For complete disclosure, I gotta doc one star because I did not get a call back within a business day, but once we connected, we were able to schedule quickly.  I would work with them again.
Mayla D.
Mayla D.
07/03/2014 12:00:00 SA
Great customer service and very thorough. Respected my privacy while being at my house all day getting the work done! All the workers were friendly and personable.
Amanda V.
Amanda V.
2/28/2013
My mom had Matt and Sylvester install some new lighting and fix various outlet and switches around our house a couple months ago. She has been speaking very highly about how great their work was, thorough, honest, and she had complete confidence in them. She recommends them to everyone! I came home and love the new lights and am so happy to not have fluorescent lights in the kitchen anymore!
R P.
R P.
8/29/2016
Every interaction with Willow Glen Electric - whether it was taking and uploading pictures for a quote, or scheduling the time for the work or inspection - was just perfect, as was their work. I will call them again if I have a need.
Eugene J.
Eugene J.
11/24/2015
Great job hooking up TESLA charger.  Online experience is excellent and they take bitcoin!
Andrea P.
Andrea P.
12/09/2010 12:00:00 SA
My husband and I consulted with WGE for work my husband wanted to do on our house and they were very helpful.  We've also talked to them about solar panels.  They are extremely knowledgeable.  They were not pushy and having been in business for so long, they had a lot of ideas for us.  Thank you!
R. A.
R. A.
01/12/2012 12:00:00 SA
Yippee!  Finally, a professional, Get-R-Done company that knows their business.

I had a small job (concealing an electrical cord hanging from a TV).  After researching and talking to people who made the job sound really big, not big enough $$, or who were just plain incompetent,  I found Willow Glen Electric.

It was a flashback of what customer service use to be like,  When I called, I spoke to a person who knew the competency of the company.  I received a straight forward response, a reasonable quote, and two nice guys (Matt and Zeek) showed up a few hours later.  Call it luck.  I call it good ole' fashion service.  

The gents were professional, personable and clean (so was their equipment).  They accommodated all of my questions, explained what was being done and how, then they were done!  No anxieties!

Thanks Matt, Zeeek and kudoos to Willow Glen Electric!
The T.
The T.
1/31/2018
I rarely give 5 stars for anything but to Willow Glen Electric.  I was shopping for a company to install the EV charger for my Tesla.  After contacting and visiting several companies, I decided to hire Willow Glen Electric.  When I needed to contact them, Matt, Will, Anita or Virginia always responded to me timely with emails or/and phone calls.  Their team showed up on time to install the EV charger as schedule, and they even fixed my Solar circuit breaker that the Solar company installed improperly a few years ago.  They prepared paperwork and coordinated with my schedule for the city inspection to obtain the permit.  On the day of the inspection, their technician came on time to answer the inspector's questions.  Their professionalism, communication, and honest earned my five stars.  My opinion they are the best to install your EV charger in the bay areas. I definitely recommend WGE to anyone who wants to install EV charger which I already had experience with.  Thank you.
Dell W.
Dell W.
11/15/2014
I called to have some minor work done at my condo complex. I was advised by a man named Mark that they were too busy. I replied that there was no rush. Mark continued by saying that he didn't want the job regardless. He offered no apology or alternate solution.I think he was having a bad day but nevertheless...too late now. I wouldn't ever call them again and have already shared my negative experience with several friends and coworkers...
Allan A.
Allan A.
6/27/2015
One of the best experiences with a contractor I've ever had.  I needed a outlet for my Tesla that is arriving in two weeks.  I followed the instructions on their web page and they were out the next morning installing the outlet.  A week later they were here to meet with the inspector.  Everything went much better than I expected.
Ken C.
Ken C.
3/24/2010
I regret paying Willow Glen Electric to repair an old circuit at my home.  Their price is way too high comparing with the same service by another license electrician.  

They came early in the morning and urged me to get the repair done for the reason that they are booked till the end of the week except today.  I did not do enough research on the price and paid them for the work.  Last week, I had a similar problem and tried another license electrician on the craigslist.  For the same repair work, I paid less than half of what Willow Glen Electric charged me.  

Before I signed their authorization of work, their electrician was friendly, smile, and replied all questions I had.  After I signed the authorization of work, he became a different person -- moody and avoid answering all questions.  He rushed getting the job done and left my home messy.

If you like overpaying someone for the service and love cleaning a mess that someone else left at your home, call Willow Glen Electric.

And, only call them if you intend to pay/hire them.  Do not left a complain message with their operator because they will not return your call.
Raymond H.
Raymond H.
2/20/2018
Wanted to get a wall charger installed, contacted 3 electricians, 2 Tesla recommended and one from Google search.  One simply said I need panel upgrade, one recommended by Tesla was good and came out to the house but told me I have to give up the steam shower for the charger, Willow Glen, recommended by Tesla as well, did not come out to the house but asked me to send pictures of the panels and gave me a different solution at a lower charge rate. I was hesitant on the solution because it involves drilling through stucco but Ashley worked with their engineer and came back with a better solution which I like, I even got a little bit of discount.  When I was not certain of the solution due to capacity of my existing panel, Ashley even sent me the load calculation to assure me that I should be good.  They are punctual on their appointments and work completed without any mess, very professional.
chris l.
chris l.
2/16/2012
These guys were prompt, professional and courteous.  They did a great job and follow-up was very appreciated.  I would recommend them for your electrical needs.
Marlene M.
Marlene M.
6/17/2009
We evaluated about 5 vendors to do extensive electrical work on our 50 year old house.  We chose WIllow Glen Electric because of the level of professionalism they showed in their discussions with us and in the preparation of their estimate.  When it came to doing the actual work, they were very quick, effective and delivered exactly what had been promised.
Additionally, Justin, who did the actual work suggested recessed lighting for our living room which we are ecstatic with.  
Throughout the process, they were extremely professional to deal with and, in particular, their billing was highly detailed and clear. The final costs lined up very closely with their original estimate.

We have since brought them back for smaller jobs and would feel very happy about working with them in the future.
s w.
s w.
7/22/2010
Willow Glen Electric has been outstanding.  Their professionalism, reasonable estimate, instructing me along the way was awesome.
Whenever I called, I received return calls in a more than timely manner.  There was no hard sell, and as they went above and beyond the call of duty to be courteous, passed coding without hassle, and given the age of the house (and my mess), I am totally sold on superior customer service and professionalism.  I will be a return customer for other jobs.  Highly recommended!
Trev B.
Trev B.
11/05/2011 12:00:00 SA
I had a great experience with Willow Glen Electric. I'll list below the highlights:

1 - Very prompt in returning my call (which was on a Sunday when they are closed). They called back Sunday night (not at all expected) and Monday AM.
2 - Scheduled a service call at 8AM and the guys arrived within a few minutes of the scheduled appointment.
3 - Everyone that I dealt with was very polite and professional
4 - Trouble shot my issue and corrected the problem quickly (an incorrectly wired GFCI plug was shutting down all power to the garage)
5 - They sent me a Thank You card in the mail with another copy of my paid invoice (you get a document before they leave which is the warranty, service performed and receipt in a contract form).

It turns out that they are a family owned business. The person I spoke to initially is the father and one of the gentlemen that came for the repair work is his son. Personally, I like supporting local family run establishments. Especially ones that care about customer service and their work. I will be using them again if I need more electrical work.
Sameer H.
Sameer H.
11/26/2014
Just had them install an EV charger (NEMA 14-50) in my garage - they showed up right on time, finished the installation efficiently and did an excellent job. Then a week later, showed up promptly for the inspection and took care of that without any hassles also. One of the best service experiences I've had. Thank you!
Matt R.
Matt R.
02/11/2010 12:00:00 SA
Willow Glen Electric has been extremely helpful with all of our electrical needs. My wife and I recently remodeled our cottage here in Willow Glen and they came quickly and gave us a reasonable estimate.  They installed and redesigned all of the our outlets, lights, and several ceiling fans.  The way they installed the lighting was incredible! It is distinctive and unique and we get compliments from our friends on how nice our pictures and rooms are lit up.  Their employees were respectful and very nice. I will definitely be calling them in the future for all of my electrical needs.
John B.
John B.
4/27/2008
I had a great experience with these guys.  They were on-time, professional, and up-front about what they were going to do.  Unlike the previous reviewer's experience, in my case they did tell me they don't patch drywall, but they could recommend someone.  I was expecting that- most contractors I've worked with will either patch but not texture and paint, or won't patch at all.  
In any case, I thought they were minimally invasive as far as cutting holes went, and did a very clean looking install.  I had them install gable lights outside my garage, and a motion sensor on the side.  During a previous visit, I had them install a new dedicated outlet for my washer/dryer, and they even replaced another outlet by my sink with a GFCI outlet for no charge.  For all of the fixtures they installed, there were no previous fixtures installed, so they had to route all the lines and cut holes in stucco and sheetrock.  
When they were finished, they even stuck around for 15 minutes helping my wife figure out why the garage door wouldn't close.  This was a problem we had before, and was not their responsibility, but they stuck around to help out anyway.  That's classy.  I would definitely hire these guys again, although I would negotiate a bit more on the price- I think I paid a bit more than I had to (hence my four, not five-star review).  But no regrets- they did great work and were professional to deal with.  I'm keeping their card for future business.
Carolyn B.
Carolyn B.
9/27/2011
We had a small in house electrical fire on Labor Day.  First company that came out gave us an estimate that was double what Willow Glen Electric gave us.  They called back when promised, showed up when they said they would, and completed all work on time.  They best part was they took their time explaining what we needed to do immediately and what could be done at another time.   2 days of work and we feel safe now in our home.  Thanks WGE, great job!
Ke Y.
Ke Y.
11/07/2013 12:00:00 SA
I only have the best to say about Willow Glen Electric. They were on time, extremely friendly, and very honest in discussing all the options I had (I tried to install a charging outlet for an electric vehicle). Then they did the job on the same day, very professionally no less. Keep up the good work!
Heidi S.
Heidi S.
11/26/2010
After reading Marks response to my review, I felt obligated to respond to it. First off, you just showed again how you don't remember or care for your customers-- Lori booked your company over the phone but I was the one you met when you came out to the house to go over the work we needed and to try and smooth things over because your guys were 2 hours late, I was the one who wrote all the checks ( a check had to be written everyday for % of work completed) and I was the one who was there everytime the guys came to do any work. So actually I was the face everyone saw 95% of the time, while you only talked Lori once on the phone .  Second, if you were unavailable you could have done 2 things-  instruct your answering service to inform callers that you are out of town and will not be taking any service calls until whatever day you will be back(then people will not wait for a return call), or simply provide callers with an alternative electrician while you are away for emergencies that cannot wait.  That is what a caring company does Mark! Also, my yelp is not linked to my phone number- (you know the one you said is a random out of town number)  you must have recognized it  because you called it to harass me on the phone regarding my initial review. That means you looked up my contract- found MY name and number not Lori's and called me.  Why call one hour after my review ( which was Wednesday)?  Why not call on Monday when you got back just to make sure I got everything fixed?  Lastly, the power going off was largely in part  to your work Mark.  All the work we had done in the house was put on the same GFI circuit that the 2 bathrooms were on therefore overloading it so everytime we would both blow dry our hair the power would go out.  Do can lights in a living room that are no where near water need to go on a GFI circuit that powers the bathrooms? And if the circuit was overloaded, why put more stuff on it?  Why not tell us we need a whole new circuit to prevent any problems?

You get one star because Guilleremo is wonderful and your son is a nice guy too.  Its just to bad that you didn't stand by your work or care enough to make sure your customers are takin care of!
Matthew Z.
Matthew Z.
11/15/2013
Called at 11, they came by at 3 same day and installed an outlet in 1.5hrs. Fast, courteous and a great job!
Danielle R.
Danielle R.
5/19/2011
Willow Glen Electric did all the electrical for our kitchen and bath remodel. The electricians were friendly and efficient and did an excellent job. They helped me create the ambiance I wanted to achieve, in the lighting placement and with the use of dimmers. I am very pleased with the results. I have already recommend them to some of my friends.
Rick F.
Rick F.
06/04/2013 12:00:00 SA
Checked this company out on Yelp after calling up one of their competitors. After not getting a call back, I checked out yelp and the reviews of Willow Glen Electric. They were great! I got a live person when I called the office, and set  up a time the following day to have some work done in my mother's San Jose home. Matt came out to do the estimate. No high pressure and  he was on time, polite, thorough and did the job requested in a timely fashion at a very fair price. No clean up; no mess; no fuss.  I would highly recommend this company for any electrical work in your home or business.
Gerard B.
Gerard B.
08/12/2013 12:00:00 SA
I called up to get  quote, and had matt and chris here within 30 mins.  They were so competent, i had the work done in 1 hour, same day!!!  Amazing service, professionalism, and friendly.  This is the place to go for electrical.
Matthew H.
Matthew H.
09/04/2012 12:00:00 SA
We had these guys come in and install some hand dryers in various locations around our shop. They were on-time, quick, and did an excellent job. Highly recommend.
Kimberly M.
Kimberly M.
6/17/2010
Willow Glen Electric did some work for me about 2 years ago.  I took several bids, and initially I was impressed by the professional delivery and conduct of the young man who came to provide an estimate. WG was not the lowest bid, but they have been in business for a long time and the estimator made me feel very confident in their expertise.  Once I accepted WG's bid and the young man came back to do the work - everything changed.  He came with another young man (both about 19-20 yrs old?) who spent a lot of time goofing off  - including a prank where one guy intentionally through a breaker on the other guy when he was on a 16 foot ladder to zap him!!!   They never completed all the work they said they would - they told me they decided they didn't want to do it after all.  (That's OK: by that point I didn't want them to!)  Right now I have another electrician in my house.  The new electrician discovered that WG  connected a ceiling fan without pulling a ground wire for it - AND they cut off the ground to the fan, so now it needs re-wiring!  We noticed a couple additional evident shortcuts on other projects in their bid, and now I'm extremely concerned about the quality of the work they did.  The WG employees who came to work on my house  said that they were journeymen at WG for a few years before achieving their current status.  That means WG had time to instill good practices -- or not.  In  fairness - I have not contacted WG to come back and correct the work that was previously done.   I just don't even want them back in my house.  I'll just spend the money elsewhere and have it done correctly.  Without zapping.

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