They call him Billy He was recommended by someone that said he needed work since he had a baby! I asked for two outside faucets to be replaced with the round handle and for my kitchen to be unclogged. Per his request, I took pics and sent them to him, so he can pick up the faucets. He told me it would be $350 total and if he needed to use the electric snake $450. I told him hopefully not necessary.
First issue: Billy didn't replace the mainline faucet at first and just put round piece at base. I looked and told him I was paying him to replace the whole thing, because it was corroded. He replaced it and it crumbled while he was doing it.
2nd issue: Billy replaced the hose faucet with same wing handle I told him I didn't want because he said they probably didn't sell anymore. He told me he only bought that one! I saw in his bag he did have the round handle (liar) I let it go since the wing looked ok.
3rd issue: He rented a snake machine for 4 hours that was apparently not long enough. He tried two ways and still didn't unclog. Billy had me call the city to see if it's their line? They came out and it wasn't. They said he should try the lateral line since it could there. He didn't want to come back to try because he needed to rent again and wanted to charge me $200 more dollars (CROOK) I paid him $400 because he game me a discount.
Conclusion: after going texting back n forth, bottom line he didn't want to come back for free ( I PAID HIM). My kitchen was backed up worst after he left. I called another plumber and his machine went 100ft and problem solved in 20 minutes.
Billy is a CROOK! Please beware, check after his work because he will try to get over. He told me it cost $100 to rent snake at HD and it only costs $50 at Homedepot for 4 hrs and $65 for one day! He also was wearing a MCKEE plumbing T-shirt. I called them and they said he was terminated and should not be wearing their shirt! (CROOK) HE IS NOT LICENSED!!
