Gwenn C.

03/06/2023 12:00:00 SA

Recently, we had some flooding in our garage/storeroom that turned out to be a leaking water heater. Whistle Plumbing responded the day of our call and came out to patch the leak, discuss new water heater options, and return two days later to install the new one. It all went smoothly and the team was a delight to work with. They deliver friendly, responsive, fair and reliable service and we've become repeat customers because of our good experiences with them.

David V.

10/09/2022 12:00:00 SA

Paul is the gold standard in plumbing and in being human. He's a fair fast and honest professional who is also quite nice and friendly. Have you ever called a plumber out and then have them not charge you? Paul has done that several times. He's a rare throwback to when businesses wanted to build relationships with clients that will outlast the short term dollar. He's the best plumber you can hire. If you are lucky enough to work with him you will not regret it.

Paul A.

4/29/2023

Awesome service ! Paul is the best , very responsive , attentive , and fixed the problem right away.

Debra E.

01/03/2023 12:00:00 SA

Of course, it always happens on a Holiday weekend but once again Paul & Team G to the rescue! Kind, knowledgeable and super efficient! I will always recommend Whistle to others. Thank you again. Been using this team for 3 years now,

Alexis O.

12/29/2022

AMAZING PLUMBERS, amazing peoplePaul and his crew are fast, clean, and do solid work while sticking to their quote. Ladies! Call these plumbers if you are tired of men in the trades condescending attitudes. These are great guys who will listen and talk to you as an equal. Thanks, Whistle plumbing crew!

Ryan S.

10/22/2022

I was prepared to just let this go, but Paul's response to my review is infuriating. I looked up the cost of the part on Rheem's website (I have the box the part came in). It costs $84.12 and I am sure Paul, as a contractor, paid less than this. He told us the part cost over $200, a flat out lie. This means we paid $400 for less that an hour's labor, overhead and other expenses. We were grossly overcharged. Get other quotes before hiring this company.

Also Paul did not buy the part he installed in my home from a local distributer. I have the box and the packing label. It was shipped to him from Rheem.

My review goes beyond my opinion of your service; I am documenting with facts that you lied to us about the cost of the part you installed and where your purchased it. People who consider hiring you should proceed with caution as this contractor is not honest and will gouge you. You were paid exorbitantly for your service and can take some satisfaction in that. Airing my grievance here so potential future customers are informed is the consequence.

Jessica C.

6/25/2022

My husband and I worked with Whistle Plumbing to upgrade our house. We enjoyed working with Paul and his team. Paul was very prompt and responsive throughout the process. His team came to our house to look at the scope of work and provide an estimate. His prices were very fair so we decided to go with Whistle Plumbing. In some of our conversation with Paul, he gave us some very useful advise as new homeowners which we really appreciated. When it was time to do the job his team was organized and cleaned after themselves nicely when the job was done. I would recommend Whistle Plumbing to anyone who has plumbing needs.

Deborah K.

09/04/2022 12:00:00 SA

Nothing like walking into your bedroom (in the dark) on a Saturday night after a leisurely dinner on a long holiday weekend and finding your self not walking on water but very definitely in it needless to say it was a very unwelcome surprise. Fortunately Paul from Whistler Plumbing came to our Rescue promptly the next morning. My, husband, Jerry did use our own snake but the clog definitely needed the tools and the proficiency of a professional. We have had to use Paul's services numerous times and his calm coupled with his proficient professionalism is so appreciated. We could not recommend him highly enough.

Michael B.

07/06/2022 12:00:00 SA

I have received some excellent work from Paul and his crew at whistle Plumbing over the last 7 years. Even when we had a major pipe burst and had to reconstruct the entire kitchen, he was attentive and his crew got in there and got everything done for a very fair price. I could not recommend him highly enough.

Michelle E.

6/16/2021

I needed to replace my shower cartridge due to a leak and wanted someone local who could get the job done ASAP. Yelp gave me a list of plumbers but I picked the one with the most/highest ratings which brought me to Whistle Plumbing. The reviews don't lie, these guys are great. Paul was personable and knowledgeable. He and his team arrived promptly as scheduled and had the job completed in 2 hours. Also considerate enough to wear booties on my carpet. No drama, no fuss. Solid company and great work. He even offered me a new customer discount. Will definitely keep them in mind for future plumbing issues. Don't hesitate to reach out to them.

Chelsea S.

10/31/2022

Amazing work. Fixed our thankless water heater awhile back. Just repaired some pipes under our house that were leaking Slightly from under the toilet and installed a water pressure regulator. Honest reliable people. Thanks guys! You're all awesome

Wayland C.

8/24/2021

Paul had performed a jetting service for us almost two years ago. He did excellent work. I really hoped I didn't have to call Paul again because let's face it, what homeowner wants to run into plumbing issues?

I recently called Paul for a quote for multiple plumbing issues at our house. He responded quickly, came out for a site visit and provided a quote in a reasonable amount of time. I accepted the bid based on Paul's craftsmanship and value.

Paul and his crew arrived each day at the scheduled window. They were courteous, professional, and knowledgeable. It was particularly nice to see the progress at the end of each day because it showcased their attention to detail to their work. It was artistic just as it was functional.

At the end of an approximately two week period, with them coming in and out of the house as required, they have transformed our downstairs into a functional garage with the proper plumbing updates that it needed and was deferred for YEARS.

Working with Paul gave me confidence and relief that if I did have any plumbing issues, he would be the first person I contact. His calm demeanor and voice exudes knowledge and experience in the trade. I am happy to have Whistle Plumbing as my contact for all my plumbing needs. I highly recommend this company!

Nerissa D.

08/03/2021 12:00:00 SA

Finding a good plumber that you can rely and depend on is very hard. After reviewing Yelp, I decided to go with Whistle Plumbing to get a quote. Owner was very responsive and was able to schedule me in the next day. My appt was between 2-4pm, however, Ben & Anthony were kind enough to call me since they were done early from the previous client and asked if I was available. Of course, I said Yes! They arrived and were very friendly. They also didn't mind me asking them questions because inquiry mind wants to know . Big plus for me was they cleaned up real well. Thank you!
Unfortunately, after using the sink that night there was an issue and I had to call back to have them check it again and sure enough, the owner called and scheduled me the next day between 8-10am. Ben abs Anthony arrived on time and was able to fix the issue. I'm hoping not to have any issues but if I do, I will definitely use them.
I highly recommend them. Thank you to Whistle Plumbing!

Eve G.

04/03/2021 12:00:00 SA

I am beyond happy with the quality of service and customer care that this business has shown me.

Ian is attentive to detail, friendly, honest and does good quality work.

I am more than confident that others would appreciate his work. I highly recommend this company to assist you with your plumbing needs, issues and questions.

Laurel R.

06/01/2021 12:00:00 SA

I really appreciate Whistle Plumbing! What outstanding customer service! When my mom's water heater needed to be replaced due to the inner tank leaking, she called Cabrillo who has been the company she ALWAYS calls for plumbing issues. They wanted 3400 and after pricing water heaters the day before, I decided to look for another company. Whistle to the rescue! Exactly what I was looking for- a smaller, family run business. I had to leave a message and they called me right back. Ben came out & replaced the water heater the same day I called (after Cabrillo left). AND . . . with the 10% senior discount Whistle offered my mom, she saved $1200! Ben was polite, professional and did the installation in about an hour + half.
Whistle will be our plumber from now on!

Ahdana A.

8/13/2022

They did an amazing job fixing our downstairs bathroom. They let me know exactly what was happening and what the cost would be. I would definitely recommend them and use them in the future if needed.

Estelle S.

6/23/2021

This review is overdue. Steve is awesome in that he gave me a professional discount due to work performed by a previous employee that while nice, installed my disposal incorrectly.

I am in the process of selling my Shelter Creek Studio and Steve installed a new vanity faucet and basin that cracked years ago. He showed up on time, wore a mask and installed both efficiently.

Thank you Steve for the outstanding installation and for your professional courtesy.

Susan E.

10/05/2021 12:00:00 SA

Paul and his team are the best! I have used them for 3 different jobs this year and cannot say enough good things about their responsiveness, the quality of work, and just how kind the team is. It's refreshing.

Reigil C.

02/04/2021 12:00:00 SA

Thank you Paul and the whistle plumbing team for coming to my nursing home on a very short notice when my water heater broke / started to leak. I texted Paul at 4am responded and came by my facility at 8am. They quickly figured out what was wrong and gave me a very reasonable price for replacing the entire water heater. The service was done in maybe around 4 hours! Please don't hesitate to hire them for your next job!!!

John Z.

08/08/2021 12:00:00 SA

My definite go to for plumbing or water issues. Excellent professional work. Very quick and responsive. Never had a complaint or issue with them!!

Philip T.

10/26/2021

Paul is responsive and helpful. He is very knowledgeable on Rheem water heater, even better that the two technical supports from Rheem I talked to over the phone! Prior to calling Paul, I had two persons from different plumbing services came to my house to check. Both recommended me to install a new water heater for almost $3000.

Paul was able to identify the issue over the phone with confidence in ordering the replacement burner assembly. Once received, he cam over and installed it quickly without any issue last night. My wife is so glad that she can take a hot shower waking up this morning!!

Paul even offered me a new customer and essential worker discount. I saved a lot of money.

Definitely recommend Paul to others!!

Alexander S.

3/17/2021

THIS IS THE BEST PLUMBER WE HAVE EVER DELT WITH!
PERIOD.
We had a hot water heater crisis at our restaurant and these guys we absolutely perfect. Professional, efficient, and honest.
He drove outside of their normal Sevice area and got a lifelong client.
We would encourage anyone to call Whistle Plumbing!!!

Mac Q.

05/03/2022 12:00:00 SA

Plumbers were professional and fixed issues with my garbage disposal. First time unfortunately they fixed it but at the expense of my sink pipe leaking water to the cabinet below. However, they resolved the issue immediately after upon next visit and I've had no issues since.

Devin L.

8/31/2021

6/5 stars for Paul and Whistle Plumbing.

As a first time homeowner, finding a reliable plumbing service is critical. Luckily I came across Paul and Whistle Plumbing and he's been my main guy ever since I first met him.

Once I first bought the house, he gave me tips as a first time homeowner and helped me distinguish what actually needed work immediately and what needed just monitoring. You could feel that he was genuinely trying to help and not maximize the cost.

When I had any plumbing issues, he was very quick in turning it around and efficient with his work. He made sure to explain what the issues were and made recommendations to help us prevent it in the future.

Viv V.

02/06/2022 12:00:00 SA

As a first time homeowner, any plumbing issue can be daunting but Paul makes it manageable. I had a minor water line leak in my crawlspace and a leaking century year old main water shutoff valve that needed replacing that required a call into the city to shut off my water meter during the repair. Paul did a very thorough inspection at my estimate appointment, got into my crawlspace where all my pipes are and provided me with a comprehensive estimate with a warranty guarantee. He doesn't man-splain (if you're female) when reviewing the issues he's identified and doesn't up-sell -- instead, he provides the pros/cons with each issue & what he considers is an urgency vs what can wait. I also found his pricing to be fair and transparent. His repair crew is also very knowledgeable and I appreciated that they explained what they did at the end of the repair appointment with before/after photos. The quality of work is high and the team is super experienced. So glad I have found a local, trustworthy plumbing team and when my water heater eventually gives out this year, I know exactly who to call!

Marilyn T.

06/01/2021 12:00:00 SA

Super happy with the installation of a new 50 gallon gas water heater. Our 13 year old water heater had a slow internal leak and needed to be replaced. Ben Dela Cruz was the lead plumber for our job. He and a helper came in, drained the old water heater, removed the old water heater and installed the new one. All this work was done in about 1 1/2 hours. We have found a new company to do business with. Efficient, knowledgeable, reasonably priced and a company that can provide all the plumbings for this old house. Thanks Ben!

Thompson M.

7/14/2020

Due to my work, I have worked with Whistle Plumbing professionally for several years. In fact, I have worked with hundreds of plumbers throughout the years. Whistle Plumbing is by far more knowledgeable, professional, and overall great to work with out of all the plumbers I have interacted with.

Recently, the water heater gave out on one of our homes. Guess who I called?

Paul not only gave us a very competitive pricing, he was responsive, and was able to get our home up and running again in a timely manner.

Now that I have worked with Whistle Plumbing both professionally and personally. I can say with confidence that they will deliver.

Highly recommend them! Thank you once again Whistle Plumbing!

Richard M.

5/26/2021

Look no further for your plumber. I was looking for help with a new gas line service. I received an immediate response. Paul went out of his way to explain the process and even offered to call PG&E on my behalf! If you've dealt with any plumbers coastside, you know it's slim pickings and the customer service is non-existent. It was refreshing to talk to someone who actually cares about his customers. Thank you! I'll be updating my review once we're able to get Whistle Plumbing started on our project, but had to take the opportunity to Yelp the great service received thus far!

Krystle A.

4/30/2020

Called Whistle Plumbing for a second opinion for our HOA. We had 2 buildings that were only receiving hot water in the cold water valves. Previous company wanted to do a main valve shut off during this crazy pandemic, which a lot of us residents were against. Whistle Plumbing to the rescue saving the day. They were able to find the root of the problem after crawling under our buildings for two days assessing valve by valve.

They were professional, dedicated to solving the problem, and very easy to work with. All our affected residents were pleased to have hot and cold water again without having to shut down the main valves.

I recommend Whistle Plumbing for all your plumbing needs.

5 stars to Paul and his team!

Shelley M.

1/30/2022

The guys at Whistle Plumbing are polite, responsive, and do good work. We're very appreciative of them and recommend them highly.

Kris C.

11/21/2020

Thank you Paul and team for coming through on short notice. We appreciate the fast scheduling and rapid response. Completely satisfied with all the work you completed throughout the years. Whistle has completed slow drains, leaks, replacement of fixtures in the bathroom and kitchen! Oceans of gratitude for the whistle plumbing team.

Alan R.

04/09/2021 12:00:00 SA

I have used Whistle Plumbing twice so far. The first was a drain clearing. The second, which deserves this good review, was a leak dripping into the apartment below. I called them in the morning and they showed up about 2:00 found the problem, fixed it, and cleaned up after themselves. Great service and good work. If you need a plumber, these are the guys.

John R.

07/11/2022 12:00:00 SA

I called Whistle Plumbing to come out and check on my water hammer problem which occurred every time I used the kitchen sink. Oliver showed up at the scheduled time and started with the basics in troubleshooting my water lines. The process of elimination started with checking the water pressure which turned out to be within the normal range. Next he started checking the angle stops in each location that had a faucet, toilet, or washer. It turned out that none of the valves had been turned all the way on and he made the necessary adjustments all around the house. It turns out that partially opened water valves create additional pressure in the system and can be responsible for banging pipes. I tested the results and found the banging sound was more subdued and Oliver said with additional water circulating through the system it may go away completely. Whistle Plumbing declined any payment for this service which I didn't expect but greatly appreciated, and they provided an estimate for a recommended follow up if the noise returned.

Jennifer V.

12/05/2020 12:00:00 SA

DO YOUR RESEARCH

Would have loved to have given this company 5 stars, but I think 2 is what this whole experience deserves. ROBERT the technician was the person who actually did most of the work was very professional. Kept his mouth shut and just did what he came to do. But unfortunately, the lift rod for the pop up in the new bathroom sink faucet they installed was not done sufficiently, because you have to pull kind of hard on it to open or close the pop up. But I can live with it. Maybe Robert lost his concentration, because his boss was too busy debating me. The tension was thick in the air. Also, it was a very confined space for Robert and he had to twist his body around as he worked underneath the sink. And now with the owner, Paul. He was considerate and did come early so I did appreciate that. But if I was a business owner, I wouldn't discuss religion or politics with customers, because this man really turned me off: dude had no intellectual honesty. I was left feeling disgusted. This man was not only contradicting himself, hypocritical, but he was also trying to twist things around on me by playing reversed psychology. A typical tactic of a narcissist. Will never waste my energy on people like him again. But more IMPORTANTLY, he over charged my landlord who paid $500 to replace a leaky faucet. $500! After he agreed with me that it was wrong to rip people off. Another plumber my landlord consulted with before Paul was only charging $300. I wish my landlord would have told me how much he was charging before the work began. But because Paul was already here, she just decided to go through with it. I use to work for a plumbing company as a CSR/Dispatcher so I know $500 is way too much. And I also know that technicians are encouraged by a lot of plumbing companies to purposely rip people off because most people aren't privy to this practice and don't know much about plumbing. That makes it easier for those who have unethical business practices to jack up the price. They can also lie by saying you have something not working right just to get more money. In this case though, Paul only jacked up the price.

Fred S.

01/07/2020 12:00:00 SA

The water heater failed at my place and it needed to be fixed quickly. Not only did the tank stop heating, the water intake was also leaking.

Ben arrived the same day of my call for help and quickly assessed what needed to be done. He took inventory of all the parts needing to be replaced and returned with a new water heater tank and all the necessary parts. Within 90 minutes of his return, the old tank was removed, new tank installed and hot water was flowing once again!

Given my plumbing challenges, I had to take time away from work to coordinate the estimate and repairs. I really appreciate anyone who is able to give me a window of time that I can plan my schedule around. Ben was awesome. He let me know what needed to be done. how long it would take, when he would arrive and when he expected to be done. It was like clockwork!

Thanks so much for the professionalism and attention to detail, while providing estimates that I could rely-on.

Allan T.

12/28/2020

I have an old garden hose in my backyard that's been stuck to the faucet for a few years now. I decided to try and remove it with an adjustable wrench. After several minutes of trying the faucet started to turn and I heard a low hissing sound. It sounded like water was leaking inside the wall! I immediately called Whistle Plumbing and they suggested I turn off the water main right away. In less than 15 minutes Paul from whistle Plumbing was at my house. He quickly assessed the situation and after 30 minutes of work, the water leak was fixed and the faucet was replaced. I was panicking from the start but Paul was calm, efficient, and friendly. Thank god for Whistle Plumbing! I will always call Whistle Plumbing for plumbing issues and I will recommend their service to all my friends and family.

Brian J.

8/15/2019

This is actually a review for my mom's experience. My mom and stepdad are seniors and Poppie's failed DIY attempt at installing a new kitchen faucet resulted in a flood of the kitchen and no water to the house for a day and a half.
My mom has used Whistle before and has had good experiences. Not having water for more than a day created a desperate situation for them and a lot of plumbers would have taken advantage of that.
Two Whistle techs arrived at my mom's tonight, after hours, and did not leave until everything was right. My husband and I are in construction across the bay so we know seniors are often treated - we hear stories constantly. I checked in with her and everything was repaired and she was charged a very reasonable price.
It's good to know that there are still honest people out there.

Daryl W.

8/21/2021

Whistle plumbing replaced my power vent water heater on the same day that I called. Apparently, not all plumbers work on this type of water heater. They were communicative and efficient.

JP T.

07/05/2020 12:00:00 SA

Very fair price and prompt service. I had a potentially major repair that needed a potential tub removal. They were able to diagnose the problem and find a much cheaper and efficient solution that saved me a lot of money. They are fair and honest. I would recommend them to anyone.

Nelia B.

10/29/2021

We suffered a disaster after the big power outage this week. Our tankless water heater was hit with the power surge and died. Our plumber recommended Paul from Whistle Plumbing because he's more experienced with tankless. When I called him, he said he still have two jobs that day and will come the next day. I'm not gonna say how much the quoted amount even with the senior citizen discount, so people won't lose interest in getting tankless water heater. Hey it's great (instant hot water, no water wasted while waiting to heat up, no running out of hot water while 6 people take turns showering in the morning and both the washer and dishwasher are on, etc etc). We have to wait another day for the parts but once they started working, no breaks even for the snacks that we offered them. When they're done, they took all the boxes and garbage and left the place clean. After they left, I've noticed that the hot water was kinda just lukewarm so I called Paul and told him about it. First thing the next morning he swung by to adjust the water temperature. That my friend, is what I call excellent service. So even if my purse is crying to part with the money, I'm happy to find another plumber that I can trust. MABUHAY PAUL!!! Salamat.

Max L.

11/17/2018

Water heater broke last night, started leaking badly, called Whistle Plumbing around 8PM, Paul the owner scheduled the appointment personally, then came out the next morning, replaced the water heater within about 2 hours. Highly recommended, especially for Daly City residents since they are local and got done the job fast. Thanks again Paul!

Kit R.

01/04/2018 12:00:00 SA

Professional, friendly, and fast service. Left a message regarding rates. They called me back right away, answered all my questions and gave me an estimate. I told them my schedule and they were able to work with me to book an appointment.

During the day of my appointment they were polite and very efficient. I had other questions regarding different services which they answered and went above and beyond to give great customer service. Would definitely use them again.

Stel D.

05/02/2016 12:00:00 SA

Ratings are for interactions with: Paul and Jim
Issue: leaking shower faucet

1 star: Honest
2 star: Best Rate (we received compared to others)
3 star: Easy scheduling
4 star: Personable

-1 star: Jim, super nice and cool, didn't bring all his equipment upstairs and had to make several trips to his vehicle, and unfortunately, had to saw off our bathtub handle since it was frozen stuck and could not get access to the cartridge (so glad we did not attempt the You Tube DIY). No longer simple fix. Total time: ~ 3hrs
Jim did not have a replacement but instructed us to a hardware store (hint: initials are Huge and Dumb), which did not sell handle but the whole shower/handle kit which was not needed, instead they directed us to a universal handle, we bought and replaced but was cheaply made and felt like it would break after multiple uses, also did not cover the entire unit as needed (see pic).

5 star: I emailed Paul and sent picture explaining what we did. He called right away, explained lots of things, and came over the next day with the right handle and replaced it. Total time: less than 10 min!!

Extra Stars for Paul's Pinoy jokes & candidness!

leo a.

04/06/2021 12:00:00 SA

Paul is knowledgeable and helpful. Fair pricing and on time. I will use him again for plumbing repairs and highly reccomended.

Dan D.

09/09/2018 12:00:00 SA

Awesome same day help from the team at Whistle Plumbing. They were knowledgeable, extremely proficient and I was happily charged less then what I thought i was going to have to pay.

Although I hope to never have a plumbing issue again, if I do, I know who I'm calling... check em out they are awesome - Whistle Plumbing

Andy L.

4/21/2020

We had issues with our washing machine and kitchen sink not draining properly. I called Whistle Plumbing based on their high rating and they did not disappoint. It turned out the problem was a bit more complicated than we originally thought and Paul & his team did a great job of sourcing the issue and fixing it. I was very happy with the service they provided from my first phone to the business to how tidy the plumbers left my kitchen. I will definitely call them again!!

Renee A.

04/08/2020 12:00:00 SA

Our old water heater started leaking puddles out of nowhere! Paul was professional and easy to communicate with. We had the job completed in less than 24 hours from when we first reached out to inquire! His team; Robert & Anthony were fast and efficient - they went above and beyond and actually helped with a non related issue we needed assistance with. They had our new water heater delivered, replaced with a great brand, and towed away our old one for less then another company quoted us for labor alone!! You can't go wrong with Paul and his guys - We highly recommend Whistle Plumbing Inc!!

Reigil P.

12/02/2019 12:00:00 SA

Thank you Paul and his team for handling my situation efficiently & effectively. He respond quickly and had his team do a free temporary fix the day of. Then successfully resolved the problem within my budget. I will re hire Whistle Plumbing in the future! Thank you!

Miguelita N.

03/07/2021 12:00:00 SA

Paul & his crew showed up in our house observing & following the CDC proper Covid-19 guidelines including the shoes' cover. Thanks very much for your concern of your customer's safety. We had a tough bath tub drain blockage & we really tried to clear it the night before but we failed. Paul & his staff came the following day & checked it. He explained well about the problem & presented us two different reasonable estimates. The next day, two of his staff came & tried to fix it but was in vain.This is despite of 1-3 hours of working it. They were all nice, kind & hardworking. They said nothing would be charged to us at all. Wow! That's really amazing & we were surprised & yet grateful to them. We were too worried already that this problem will not be fixed on that day. However, they said Paul will be coming later of the day. He will try to fix it by himself. Paul came with his other two crew & efficiently cleared the drain blockage despite the blockage was farther away. They did a great job & left the site spotless. Paul is honest, professional, genuine, helpful & treat his customers with care. He looked for the most cost effective to do it. Whistle plumber didn't even charge us extra but never stop until they were able to fix our drainage problem. We will surely recommend & call them again in the future. Thank you very much, Whistle Plumber, Paul, Benny, Anthony & the other two hardworking staff. ( For the guy who was wearing eyeglasses, many thanks for cleaning the bath tub well.. sorry we forgot your name)
The Nicer's Family

Dave S.

06/06/2019 12:00:00 SA

We recently had a water heater go on the fritz on a holiday weekend. We called several places and these guys were able to come out on short notice. Considering it was a holiday weekend, we accepted the quote even though it was a tad bit high considering the actual cost of the water heater they planned on installing. We had one request, as it was impossible to pull a permit prior to getting it installed, we simply asked if it could be installed to code. We were assured it would be installed to code and the water heater was installed and working shortly there after.

Does the water heater work? Yes.
Was it installed in short notice in a holiday weekend? Yes
Was the work completed for the amount of the quote? Yes
Was it installed to code? NO

We reached out a couple of times, after the work was completed. The first time we were polite and asked if he was sure it was installed to code. He assured us it was. He even offered to pull a permit himself for 689 more as it would take him 6 hours to get the permit and wait at the house for the inspection. When we reached out the second time and asked if he would stand behind his work if we were to go ahead and pull the permit ourselves and wait for the inspector ourselves. This is where his true colors came out and he said the inspector may find a few things but he assured us we didn't need those things and if we wanted them done he would have to charge us more.

You can use this guy if you want, but bottom line, he is someone who is willing to stretch the truth and lie to your face. There are plenty of good, honest plumbers out there....if you have to wait a day or two for the good ones, it's worth the wait.

Maria V.

11/25/2020

We needed a new water heater right before the Thanksgiving break. Paul and his crew were awesome!!! They even processed our warranty at Home Depot. They will be our go to for our plumbing needs from now on. Highly recommend!

Beth A.

06/09/2018 12:00:00 SA

Paul is the best. He fit us in to his schedule on a Saturday afternoon. Fixed our clogged sink. This wasn't your normal clogged sink. Took extra work but did it with a smile.
I recommend Whistle Plumbing to anyone who needs plumbing work. We've used them several times and wouldn't use anyone else.

Thank you Paul and whistle plumbing.

David R.

1/17/2019

I called them on Dec 18th to have them fix an irrigation line that was leaking, they charged me an hour's worth of work when it should have been prorated to 30 mins. My net cost was $289 minus a $28 discount equals $261 for that job. They were quick and fixed it in one visit. Warranty on this job is for 90 days.
Next day (dec 19th) I call them for a separate issue, also a leak. I guess water didn't like me these two days. Anyway, this a more elaborate job, and it takes them 1hr so I pay $289-$28 equals $261. Warranty for this job is for 30 days.
Jan 5th is here and the second job they completed is leaking again, so I call them, this time Paul the professional comes and determines the original fix needs some additional fixing. He fixes it and then says the warranty is void and to please pay them $989 if I want them to come back to fix this leak permanently as they can't warrant this temporary correction.
Now, I'm leaking money. I say try someone else first.

Merve A.

11/08/2019 12:00:00 SA

Whistle plumbing was great! Quick, efficient and friendly service. Robert and crew cleaned our pipes, and everything was fixed in an hour!! They even cleaned up after themselves.

Chris S.

3/17/2019

Got zero stars? What a rip off! Bad customer service and ownership. Don't use them.
Two guys came out and ripped out less than 5 feet of tubing. They charged us 50 feet. When We called the owner asking why we were being charged so much he started acting narcissistic and using reverse psychology. Like really? Also, they said a receipt will be emailed but never gave us anything. We never heard from them again.

Eugenia L.

1/30/2021

They never fail us! They wore their masks and are always so professional and knowledgeable. I was able to set up an appointment right away and they came on time the next day. I have only ever called Paul and his crew to fix stuff at our house, always fair while providing great service. Would recommend to anyone! 5 stars all the way!

Cliff S.

02/11/2017 12:00:00 SA

3.5 stars. Summary: no problems yet with work but will not use them again. Normally with Yelp I use the aggregate review, which they score very highly which I'm sure for good reason. That said I wish I read more deeply into other reviews as that would have solved misunderstanding. Go forth and read.

The work was completed, and plumber did show up courtesy in calling ahead of time in showing up early. In that regard the workmenship is good with no issues yet and they do have great communication.

The few elements that semi-tarnished my experience.

As a prospective client you're obviously reading this on Yelp. Despite their ad saying mention yelp for 10% off, unintuitively you cannot mention this when you first contact them about an appointment. or when they ask how you found them. Apparently you are supposed to tell the person that shows up, which may be different from the owner or whomever picks up the call. The deal thus may or may not be honored, and in my case it wasn't so felt a little bait and switchy.

Second note that there is minimum one hour charge for any work that starts Even if the task takes less than 7 minutes you're charged with full hour so it's not truly an hourly rate. I imagine the pro-rate will also apply when rounding up for longer tasks, so your YMMV. The claim is that the standard rate is $225 per hour in 2017, but he'll bring it down to $179/hr though most reviews here mention $179 so it seems standard or at least their way to bypass their ad above. Just for transparency I saw on the invoice there can also be a $15 gas charge on a visit which may or may not be waived. Given that quotes are free I figure if they come back it would have been tacked.

I did have a small task(adding a connecting valve to gas line. I used a professional because it involved gas with more much liability and was pressed for time due to circumstances otherwise I should have just went with another vendor. So being caught between the rock and hard place, I had to roll with the quote. Maybe the pricest 7 minutes of my life.

Not end of the world for either party. I'm sure they expect some churn with their marketing/business model as long as it gets their people in the door. I sitll have some peace of mind in having the work completed.
Really it boils down to what is least pleasant in life is when you feel you are unnecessarily gouged or tricked. I'd rather it all be laid in full transparency at the beginning at the appointment phase especially if it is a standard policy. So when I inevitably get issues around utility in the future, I won't use them.

Nyla J.

11/01/2014 12:00:00 SA

I had an emergency situation at 8am , I called and made an appt by 10am and they were able to come out and fix the problem. $145 for general inspection and they were able to fix the drainage in an hour.
I am very pleased with their response, quick service and experience. I am a very happy customer!!

James A.

12/15/2020

Top- notch service by skilled professionals. In the past 10 years I've hired Paul and his crew more than half a dozen times, for large and small jobs, at both commercial and residential properties. He's as good as they come - capable, responsive, honest, and diligent. Paul runs a high-integrity business that does excellent work for every plumbing need imaginable and beyond. You won't be disappointed if you choose them.

Terry S.

5/27/2019

Our sink had a leak for the past month and being the woman of the house, I surely spend a lot of time in the kitchen. I was getting so tired of my husband who rarely swears screaming all kind of cuss words when he'd come home from work having to clean under the sink filled with water. I kept bugging him to call a plumber, but you know my hubby can be quite stubborn. I was glad he eventually bought a new faucet and thought he could replace and fix it himself ....NOT! Finally, he gave me the okay to call a plumber. The reason I chose Whistle Plumbing is because they were located on the same street I lived and it was Memorial Day. I was actually surprised they picked up. I was greeted by a very polite man and they were at my home within an hour. I had to leave while my husband stayed and I must say they did impeccable work and I am so happy my sink works. Happy Life, happy wife. It was nice of Paul to tell my husband he saved a few hundred dollars by having the new faucet and some parts he needed.

I highly recommend them and will keep their number in my contacts. Thanks a Paul for saving the day and my sink!

HEctor G.

11/06/2020 12:00:00 SA

Benny and Anthony did an amazing job moving my gas pipe for my oven from the top to the bottom. I was very impressed on the communication and work they did.

Nelly F.

10/20/2019

This company sent their team Benny de la Cruz and Alec Tablante this Sunday to check on our Water Heater issue. They diagnosed the problem and suggested to buy a brand new water heater. They finished the job on time. They were very friendly, good at explaining what was going on. These two are very efficient, best teamwork, excellent customer service and they gave us a reasonable discount.
I highly recommend their services to anyone looking for an honest, well trusted people to help and resolve issues you might have in your house. Great Job guys!!!! I will call you again and will give you guys referrals......

wayman w.

01/12/2017 12:00:00 SA

Call early in the morning and was able to get an early afternoon appointment for a Rheem warranty job. Change out a gas valve and pilot assembly.
Lucky me. His early appointment cancel out, and I was service within 1/2 hour.
In under an hour the parts were replaced and has worked like a charm since.
Neat, and clean. Explain what was to transpire before replacement of parts.
Very professional! Would use and recommend!
Thank you so much Paul!
Can say that about Rheem. Still waiting for my reimbursement (been 4 weeks)

Mike S.

12/20/2018

Whistle Plumbing was very prompt in response to our reaching out via yelp. They schedule the inspection the same week. They were on time for the appointment window, easy going, and addressed the problem without upselling. Very honest. They dealt with my issue to stop the water leak from my shower without charging extra beyond the inspection fee. Would definitely recommend.

Devo F.

5/17/2019

I can not say enough about Paul G. and Whistle Plumbing. Paul and his team made it a great experience. They replaced all pipes pertaining to our leak from a drain in the kitchen sink and washing machine. Not only was the work done very well. But I was most impressed with the customer service and is attention to detail in following up with me constantly during the whole process. It was not only Paul but his team in general, when ever I had questions. Paul stands behind his work and any dialogue that is discussed. I recommend Paul for all your plumbing needs.

Henry P.

8/18/2021

Set up work for a my elderly parents home in South San Francisco. 2 years ago my Dad hired WHISTLE PLUMBING repair their main sewer line. They did a great job , reasonable rate, clean cut respectful workers who got to know my 89 year old father and mother. They cemented the driveway like it never happened. CURRENT STATUS; RECENTLY DAD DIED. When 88 yr old mom called me about her flooded toilet bedroom and hall WHISTLE PLUMBING TO THE RESQUE. WORKERS IMMEDIATELY RESPONDED AND RECALLED KNOWING MY DAD AND MOM. Dads funeral in progress. They worked diligently to help arraigned extensive under-house sewage abatement. Three employees hand and knees crawled under parents house to discover a broken sewage pipe and clogged sewage line in back of the house. Again all work done immediately, CONSIDERED US A RETURN CUSTOMER AND FAIRLY CHARGED US. WE LOVE THESE GUYS. LIKE HAVING A FAMILY PLUMBER. ( Could you imagine this happening to your mom while your having a COVIT RESTRICTIVE FUNERAL FOR A TRUCK DRIVER WORKING MAN). When ever I see them in the area I chase them down just to say thank you..WE LOVE THESE GUYS...WE RECOMMEND THEM TO ALL OUR RELATIVES AND FRIENDS........

Ishikawa M.

1/14/2017

i have a Japanese friend who is 74years old lady takes care of her sister 88years old. While back maybe 7-8years ago, asked me to find a Plumber, Paul came to their home and estimate the work and suggested us to contact the original company because it was still under the warranty.
So, we did, but my friend kept his number because Paul was such a nice and kind. (He could just do whatever to worked on it and charged her!)

My friend called me for help last week for her sister's bathroom. She dropped her denture(YIKES!) in to her toilet.. and she told me to call the number..(She doesn't speak much english) I was totally forgot about Paul then, but he was so nice and responsive he said they will come soon, gave me the estimate arrival time. (Same day!)

As they arrived and started work on the clogged toilet with denture, (OMG) I remember him!
He was very clear with his work, so professional. hornets jobs, his guys are the same!! They saved denture and made old ladies very happy!! (to replace new denture for 88years old is not so easy physically for 74years old) and we think his rates are very reasonable too.

Thank you Paul and his team! You guys are hero!!

Lori S.

8/22/2020

Paul was so helpful, answered the phone on a Sunday morning and had someone at my house within the hour. They took care of the leak quickly for a reasonable price. Highly recommend Whistle!

Ana Z.

08/03/2018 12:00:00 SA

Prompt, courteous and nice all around. Came and fixed our broken pilot from our water heater. Got it working in less than 20mins.

Dee Dee E.

08/05/2020 12:00:00 SA

Paul and his team are exceptional - I am so happy we found them! Third time we've called on them and as usual, Paul does not disappoint. Our shower is leaking - Paul found the issue and gave us the complete write up (including pics of the faulty part) so that we can provide to our contractor. In addition, he also added hot/cold water to the sink in our garage which was previously only used for washing machine drainage. Great for rinsing little dog paws!!!! Amazing service and amazing people - highly recommend!!!

Anthony S.

5/20/2020

I had clogging issues backing up in the house and Paul and his team were there ASAP , issue was found and corrected ! Speedy service and professional service ! Will use again if something comes up

Stan C.

4/17/2016

Called them on Sat morning. Paul was kind enough to swing by within an hour and assess my water heater. I had him change the thermocouple and everything so far the hot water has been good. I recommend Paul for his kindness, quick response and most importantly his honesty of not trying to upsell as soon as they're in.

Just like my mechanic, I like the full assessments, options, and recommendations instead of the sticker shock. Right on Paul.

Shelly I.

05/03/2018 12:00:00 SA

Whistle plumbing came out to clear a clogged sewer. Unfortunately it backed up again a few later, but Paul at Whistle Plumbing came out as soon as he could to take care of the job, free of charge the second time around. Much appreciated!!! Thank you! I would recommend these guys, because they stand by their work!

Connie L.

11/16/2018

Paul is amazing! I found out my water heater was broken at 7am and was frantically looking for a repairman. Paul responded within minutes and was able to fix the problem by 11am! The price is pretty reasonable too.

Nathan T.

5/28/2014

Exceptional service and professionalism. Had a major clog that spanned from my kitchen sink to the bathroom and out to the main drain. Cleared out the clog.

Thank you for clearing the clog. I can clean dishes and do laundry again!!!

M. M.

6/20/2020

The 25-year-old tank in my water heater finally blew out, with steaming water spilling all over part of the garage. I called Paul at Whistle Plumbing and he came over that afternoon, looking it over and ordering the specific heater I requested, along with an estimate for the service and parts. The crew (Robert and Tony) came over the next morning and replaced it with no complications, also explaining to me how everything functions. I am very happy with the work performed by them, as well as the response time to completion. 5-stars for their overall professionalism.

Mike M.

01/07/2019 12:00:00 SA

High quality service at a reasonable cost.
I called Whistle on a Sunday morning about a clogged sewer - in my mind, a real emergency. Paul and his helper came within a few hours. They explained very thoroughly the steps they would take to determine if my problem was a simple clear-out or more complicated, even giving me a verbal estimate of the cost difference. They ended up having to remove a toilet to clear my issue. They showed me video of the clog, what they needed to do to clear it, and gave me several helpful recommendations on how to avoid the problem in the future. I was also impressed with the care they took when removing the toilet and using their equipment, insuring they didn't damage my hardwood floors and bathroom tile. It was refreshing to get high quality service at a very reasonable cost when I was in an urgent situation with few options.

c c.

03/03/2021 12:00:00 SA

Whistle Plumbing came recommended to us from another plumbing company, due to a specific type of (power vent) water heater that our setup required. I had been without hot water for a week, and was resigned to the fact that I'd have to spend a few thousand to replace our 11 year old water heater. Paul seemed very knowledgeable over the phone and was detailed in his explanations, answering all of my questions. He said he could come by in a couple days to look at our setup and determine next steps. He arrived on time and proceeded to diagnose what was wrong. Within 20 minutes, he'd identified that the problem was not our water heater, but one of the valves leading to our heating system. He didn't charge us for the visit and he didn't have us blindly replace our water heater like we thought we were going to do (said he wanted our money to go to the right fixes - which a heating system expert would need to do). I very much appreciated his honesty and his desire to get us to the right solution! I highly highly recommend giving Paul a call first if you are having water heater problems!

Jennifer M.

08/10/2018 12:00:00 SA

It's really never good news when you have to call a plumber, but the silver lining is that Paul and his crew are simply wonderful! They were fast, honest, really took the time explain what was going on, and didn't make a mess. Our problem was solved at a very fair price and they stood by their work. For any problems in the future, Whistle Plumbing definitely has our business!

Julie H.

04/03/2020 12:00:00 SA

Called Whistle Plumbing yesterday and they scheduled me for this morning from 9-11 am. They arrived promptly at 8:55 am! (Yay) and fixed all my toilet and shower issues and even went above and beyond helping me with the water pressure in my house. I have done business with them before on an investment property. I called them again since they are courteous and always helpful and honest! Thanks again Paul for great service. Everything is working fine now!!!

Lisa C.

1/19/2018

I had called Whistle last year for a small plumbing issue ....they arrived on time, explained the issue and fixed it without further issue. Recently my water heater was making very loud knocking noises so I called Paul and he was able to fit me in the next day. He thoroughly explained the issue, provided me with options and gave me a quote that was a fair price. I decided to have the water heater replaced and it was installed the following week. The installation was hassle free.....arrived within the time window, got the job done in a reasonable amount of time and cleaned up completely. I'm really pleased with the service and the outcome. Plus I'm glad I now have a reliable plumber.

Abby M.

2/22/2019

Called Whistle Plumbing around midday (Tromborg Royal wasn't answering their phone).
Paul Gutierrez did answer the phone, emailed an estimate and appointment reminder, came the next morning and fixed our leak. Very knowledgeable, professional, and a nice guy to boot.
Thank you, Whistle Plumbing!

Tom P.

05/04/2015 12:00:00 SA

Wow. Guy comes, fixes drainage problem in 30 minutes and charges me $178, 0 new parts required. $178/hr, minimum one hour.
Did they get the job done? Yes. Was it worth $178? No. Could I find someone cheaper to do the job? Probably.
Long story short, if you want to get ripped off on plumbing services, come here!

Would not recommend to friends, strangers, nor enemies for that matter.

Angela M.

4/24/2018

I just love these guys! Fast service, quality work at a great price. Hands down the best plumbers in the bay.

Mikael W.

03/07/2018 12:00:00 SA

Having to find a plumbing was new for me and I was afraid that I would be asking the wrong questions. I connected with Whistle Plumbing and it was the best thing that could have happened to me. They came out immediately to check out the situation and made a very fair assessment and price quote. They scheduled the very next day and they arrived on time, and completed the work successfully. I am thrilled to not have a leaky pipe again under my kitchen sink; not to mention empying pans full of water every day for a month. Paul Gutierrez, CEO was honest, clear in his explanation and a great guy. He also has a great sense of humor that kept me laughing and reduced my stress. I am telling everyone in my condo building about Whistle Plumbing. Need a plumber, just whistle for Whistle Plumbing. You will be glad you did.

Theresa N.

07/03/2017 12:00:00 SA

I was really pleased with this company. My hot water went out and we were unable to get the pilot on. Of course 4th of july weekend eveyone is closed but they sent someone within the hour and the kind man even put on my new showerhead! Would definitely call them again if i had any issues! Would recoomend!

Gina S.

12/24/2014

I can't say enough good things about Whistle Plumbing!
They have always picked up when I called, and were able to come out the same day.
We have a nasty drain that always clogs! We've had plumbers come out on 3 separate occasions to unclog it.
They have always been amazing people to work with and I highly recommend them for any of your plumbing needs! Also, their pricing is super reasonable as well !

Annie N.

07/03/2015 12:00:00 SA

EXCELLENT service with Whistle Plumbing today 7/03/2015!!! TANU, ERIC, and JIM came to the rescue when our toilet and shower downstairs were overflowing with fecal residue. (Just noticed that their closing time is 4:30p daily, and they came here at around 5pm and finished before 7pm).

2PM: I called a few plumbing companies that I had found on Yelp, but most of them were recordings OR had to wait forever to get an emergency appointment. When I called Whistle Plumbing, Paul answered the phone, not a recording. His friendly and informative suggestions eased my dilemma over. TANU & ERIC (friendly Plumber/ Service Technician with great communication skills) solved our problem, with an AWESOME price, just in time for our Fourth of July party tomorrow. I was expecting, but not wanting, to clean after them. But I didn't need to, because experienced TANU & ERIC cleaned everything for us! Thank you so much guys for your service, be healthy, everyone needs you. All in all, I loved their service more than a million chocolate M&M's.

Annie

Jess I.

07/12/2016 12:00:00 SA

I just had another bad service from the business owner. Tried to contact Paul regarding about my service. He can try to be nice on the Yelp replies but when we were on the phone, it sounded like you did not want to solve the problems at all or come up with a solution. As a manager or business owner, you should deescalate the problem and not escalate it.

It is common sense that a business owner should always listen to the customer. However, Paul did not do that. He left me a message stating he wanted to hear from me to see what happened. But when I called him back he did not listen to what I wanted and needed to say. The whole phone call was useless and he made me feel that it was my fault and did not come up with a solution. Yes, the way he spoke to me and the things he said to me made me very unhappy and angry. How can you argue with the customer that had a witness hearing what you said or what you didn't say?

Paul didn't seem like he wanted to solve anything. When I explained my main problem, you NEVER gave us the price over the phone and his employee quoting me $175 the 1st time and changing it to $225 2nd time. What Paul had to say was I wasn't there. Instead of saying that you should've said I am sorry that my employee is giving you wrong information, I will make sure to train my employees better. What can I do to resolve this issue? That is what A GOOD BUSINESS OWNER WOULD DO. Perhaps you need some training for yourself.

My fiance was there with me on our initial phone call. We both did not hear Paul say He would wave the $49 service fee or provide us any information on how much it would cost. I had to call him back because he hung up on me after saying that he would put me on hold. I assumed he put me on hold because he was handling other phone calls at the time. Perhaps Paul gave the pricing information to a different person and thought he was speaking to me and thought our conversation was over. he did say that there would be a $179 fee IF the plumbers have to cut open the walls to locate the water leakage.

I am a genuine person so yes I tip your employee because they did their job. even though the bill was expensive, I didn't need to be rude or cheap to your employees. Your employees have better manners than you.

If I didn't have a coupon code and the unknown mystery $49 fee that you were waving, then yes The total cost was close to be $400.

Good luck with your business with that kind of mentality and attitude. Some things you said was not even relevant to the problems I had. you shouldn't have said those nasty things to a customer and to a female. It makes you very unprofessional when someone is paying you for the service. I recommend you purchase these books The 7 Habits of Highly Effective People By Stephen R. Covey or Think and Grow Rich by Napoleon Hill with the money you got from me and hopefully this will help you to become a better business owner.

Lina S.

3/13/2016

Tom is my hero. I dropped my cap off of my tacha bottle into the toilet while it was flushing. Great !! Of course it's Sunday morning and my husband is furious. Tom was called and came to our house within minutes. He tried to get it out and yeah he did. I was crying and so happy he got it. He was wonderful. I couldn't of thanked him enough. Good plummer, I will never forget you TOM!!!!!

Guy C.

3/13/2016

Dropped a large object into our toilet... called Whistle Plumbing and within an hour Tom had arrived and was able to retrieve the object. All back to normal in no time flat!

We get to enjoy the rest of our Sunday...

Wendell C.

03/06/2018 12:00:00 SA

My Name is Wendell Ching and I live in Daly City.
I had a clogged shower drain .
I was told that the plumbers will be at my home between 8:30am and 10:00am.
At 8:30am sharp Whistle Plumbing was at my doorstep!
Plumbers, Tanu and Tony was very Efficient, Fast, honest and reasonably priced!
I would highly recommend Whistle Plumbing to all my family and friends.

Teresa L.

2/22/2018

Long overdue review but still very necessary to post! I had an emergency and the owner of the company, Paul answered my call. I was frantic and it was after business hours and still managed to answer my call. Well, long story short Paul came out ASAP to assist in my emergency with a smile yet very professional and delivered excellent customer service!!! The best part was receiving a follow up call checking if all was ok! Thank you Whistle Plumbing!!!

Mae L.

07/06/2019 12:00:00 SA

Benny came and installed a new hot water heater in my home. He was professional, helpful, quick and kind. I am extremely pleased with Whistle Plumbing and would use them again anytime I need a plumber.

S. S.

11/13/2018

I have worked with Whistle Plumbing on several occasions. They are the best!!!! Thank you Paul and your team for the great service:)

Sam T.

3/30/2016

My heater broke this morning and I called whistle plumbing and was able to talk to tom. I told him about my heater and he set me up for 12-1pm appointment. I took off work early so I can be home to meet with him. I got home at 11:45am and waited till 1:30pm. No show and no call from tom. So I decided to call him. Got a hold of him and he then told me that they had to be somewhere else and they'll try to come by around 3pm. I don't know how good they are in fixing and installing heaters but this kind of customers service deserves a 1 star rating. So if you need plumbing services and it's kind of an emergency, you might wanna call someone else.

Heather S.

8/23/2014

I needed some serious work done at my apartment and they did a great job.

They took care of my leaky toilets and sink and they were able to assist the day after I called in to request for their help as the original plumbing company I called canceled on me at the last minute.

The price they offered was also the lowest I was quoted. More importantly, the service they delivered was great as they promptly fixed my water issues. I strongly recommend Whistle Plumbing!!!

JT T.

3/27/2017

Paul was great. He came out on short notice and did great work. They stayed late to make sure it was done correctly. I will recommend and use again!

Mary G.

1/18/2019

Paul recently installed a new electric water heater in our home. The unit he recommended is a very good one and I can monitor it via a phone app. The install took less time than expected and was very well done. Paul made sure the area was clean afterwards and he was courteous and professional. He took the time to answer all my questions and gave me a quick tutorial on how to work the display that comes with the heater. I'm very happy with the service he provided and would call him again with any plumbing issues.

Clifford C.

11/26/2014

Good quick work and great friendly work even on the eve of Thanksgiving. They were able to come the same day as the call.

Identified the issue and made the replacement quick. There is even a 1 year warranty on the labor!

Will definitely think of these guys again.

Recommended.

Jocelyn R.

1/15/2018

Not impressed. Paul came to our house to help with our water heater. It was unfixable so he quoted us $3400 to replace it. My husband did research and found a Bradford White water heater for $1500. We had Paul install it, and he did seem to charge us for more time than he actually worked and then charged us an additional 30 minutes for disposal which he hadn't mentioned to my husband at all ahead of time. He made some snide comments about the brand we bought instead of the one he suggested, and then as he left he said, congratulations on your new 'Crapford White'. Very unprofessional. Plus he provides no warranty for his work. Hoping the work holds up. Will not use again.

Richard G.

02/11/2017 12:00:00 SA

Water heater broke called Whistler set up appointment for the next day. They were on time for the appointment gave a estimate and said a had water heater in their warehouse could install that afternoon. Their estimate was lower than other quotes we got for the same size water heater went with Whistler. Whistler had the right price and water heater installed in one day very happy with their work.

Heather L.

6/24/2014

Hooray Whistle Plumbing!

Firstly understand that any repairs at my house always come with drama - it's complicated.

So when a service can at least not add to stress to the equation - I'm really happy - and when they have good customer service and a job gets done without more headaches - I'm elated!

Whistle Plumbing was my 4th professional opinion on the matter of my broken water heater ( yeah 4 - complicated) I found them on Yelp. When I called in the afternoon they said they could have someone over that evening, but I actually had already decided to suck it up and have them come the next morning which Whistle accommodated. Jim showed up promptly. We went over the issues and he gave me a quote (no charge). He let me know they could do the job the same day AND the quote was the lowest I had received.

We selected Whistle for the job, they came back and installed the new water heater made some adjustments that I know they had to put a little extra work into and the final price was exactly as quoted.

I'm so excited to wash some dishes and do some laundry! Not exactly - but I certainly know that the convenience of hot water from a tap is valuable!

I would recommend Whistle

Dave S.

6/13/2014

These guys are great. Had some leaky toilet issues, and Jim and Mario called back quickly, came out the next day, diagnosed the problem, ordered the parts, and were done in no time at all.

Turns out the stopper didn't fit quite right, but they came back four months later (again, immediately) and replaced the bad part at no charge.

That's service!

Lilia S.

11/01/2013 12:00:00 SA

This company was wonderful and Paul is a pleasure to work with!

A pipe burst in my front yard while I was hundreds of miles away. Paul was able to come take a look within a few hours. He was professional and up front with the costs. Although I felt that the job may have been pricey, there is no doubt that I had peace of mind with Paul working on my house.

Will definitely use Whistle Plumbing again.

Nick G.

06/02/2019 12:00:00 SA

Needed to replace a water heater on a Sunday. Benny and his assistant came soon and had the new unit in quickly. Great work, they left the garage cleaner than when they found it, and did a great job. And their prices were reasonable. A+++

R L.

11/18/2018

Called Whistle Plumbing because the water line to install our new toilet was too high. Paul made time to come the next day, Sunday, to help modify the water line and installed the toilet. He was very professional, funny and his work is good and clean. We now have a go to plumber and I would recommend Whistle Plumbing.

Dom T.

5/20/2014

We moved to Daly City a few years ago. We bought an old house, and with an old house comes old house problems, plumbing included.

Since we have moved here, we have relied on Whistle for our most basic to some complex plumbing needs. They are fast, efficient, and cost-effective. Not much else to say.

Karyn V.

06/03/2016 12:00:00 SA

Paul to the rescue! He was prompt with his response time, and was able to schedule us the same day. He had the proper parts on him and was able to get us hot water after an hour instead of having to order parts from the manufacturer and waiting all weekend for it to arrive. He has wonderful customer service and will most certainly be our go to plumber from now on. He also fixed my mother in law's sink a few weeks ago, which is how I heard about him, and she was also very pleased with his service. Thank you so much Paul!

Rich L.

1/26/2019

Paul is honest, straight forward, and quick to respond. My water heater was leaking and nearing it useful life. Paul gave a fair estimate for a water heater and also a fair estimate for a tankless water heater. He was by far the fairest of the 3 estimate I got for either new water heater or tankless. He explained thoroughly and we decide to go with standard water heater. We schedule for two days later on a Saturday morning. He was promptly on time and finished within two hours. Now my water is running nice and hot! I would definitely recommend Paul of Whistle Plumbing to friends and neighbors.

Ren P.

11/06/2015 12:00:00 SA

What can I say... Jim is the man at Whistle Plumbing! He was on time(which is rare nowadays), he gave me a quote on replacing my 40 year old bath tub system and stuck with that quote(again rare). Very honest, professional & friendly. Please don't hesitate to use these guys for all your plumbing needs... Much appreciated!

angela r.

09/02/2013 12:00:00 SA

I called Whistle Plumbing twice, once when my pipes were clogged and flooded my downstairs room and a 2nd time when I just needed to be sure there wasn't a slab leak going on.

Paul is one of the last honest plumbers. Most plumbers make you feel like they show up with their calculators, trying to see where they can keep adding to your bill. Paul actually listens to you and cares about your plumbing. He is very knowledgeable so it's easy to trust him and a relief to know that your home is in good hands. He's also reliable and a hard worker. You know when you call Whistle Plumbing the job will get done right and you won't be overcharged!

Steve D.

10/23/2011

Paul from Whistle Plumbing is a great, honest plumber. He was able to troubleshoot and fix my water heater after another plumber told me I needed a replacement.

Here's exactly what I went through with the other plumber:
yelp.com/biz/bel-carlos-…

If you want to save your self a bunch of headache and hassle, call Whistle Plumbing. They will also save you money because they will resolve your problem quickly and not charge you for unnecessary work. Thanks Paul!

Rob V.

04/03/2013 12:00:00 SA

I rarely write reviews for anything but in this case I just had to because of how much Paul helped me. I initially contacted Whistle Plumbing after contacting 4 other highly rated plumbers on Yelp and spoke with Paul about a leaky bathtub faucet. I needed to replace a cartridge inside the faucet but failed at first to even get the handle off. I wanted Paul to come over and fix it but he insisted that I try to do it on my own. He gave me detailed instructions on what I needed to do in order to fix the leak. Paul was the first plumber to even ask me what was wrong. All the other plumbers just gave me their hourly rate and told me that the cartridge I needed would cost anywhere from $50-$80.

The following day I went to Home Depot and bought the cartridge for $40. I went home and attempted to install it. It seemed to work just fine but in the process of the repair I must have done something wrong because hot water kept flowing out of the faucet even though I had turned-off the water to the bathtub. I tried everything I could do to turn-off the water but it just kept on flowing. I dug myself into a hole that I couldn't crawl out of and eventually had to call Paul again.

I told Paul what happened and he asked me to calm down and relax. He told me to cut-off the hot water to my house by turning-off the hot water from the water heater. From there he told me to re-install the cartridge and the other components and to turn on the hot water from the water heater. After a few minutes I checked on the bathtub faucet and everything was ok. The water stopped flowing and there was no more leak. Paul stayed with me on the phone and walked me through each step. I was so happy and relieved that everything worked-out.

If I had chosen to go to anyone else it would have costed me at least $200 but with Paul I was able to fix my leak and prevent a disaster for a measly $40. This just goes to show you how Whistle Plumbing cares more about their customers rather than the money. Paul could have easily decided to accept the job and collect some easy money but he didn't.. I guess there really are some good, honest, people out there still.

M W.

12/03/2018 12:00:00 SA

Excellent!! Paul fixed our hot water heater affordably, in minutes, and the same morning I called, saving us from replacing an otherwise good heater that nobody else seemed to have parts for. (Whistle does authorized service for American Standard Water Heaters, a brand that is not very standard at all in these parts).

Dee M.

8/26/2013

A busted 9 year-old water heater = nightmare!

Thanks to the team at Whistle Plumbing, we were up in running ASAP!

I called them almost begging to get the job done the same day. They said they could have obliged (possibly working into the late hours), but I decided to suck it up and wait until the morning.

Thank you to Daniel and Mario for working their fast and efficient work - on a Sunday!

Ayana D.

07/07/2014 12:00:00 SA

Thank you Whistle Plumbing for coming out on such a short notice on the holiday!
My water heater went out and I didn't realize it until I had to take a shower. I called a plumber that my family recommended and that plumber recommend buying a new water heater and said he couldn't make it til the following Monday. Then I remembered Paul from Whistle Plumbing helped my friend out once and thank goodness she saved your number! I called and Paul came over the very same day! Talk about super hero! All he did was just move some wires and TADAAAAA!!! He saved my family and I from taking cold showers! You will be on my speed dial from now on and I will tell my family to get rid of their old plumber and call Whistle Plumbing from now on! Thank you guys!!!

Dessa R.

5/21/2012

I pulled up the closest plumber and Whistle Plumbing popped up! I called around 3pm on a Tuesday afternoon and Paul and Derrick arrived minutes after I hung up. Very friendly, very knowledgable and reasonable with their price! They were done in less than 30 minutes! I'm definitely using these guys as my official go-to plumbers and would refer them in a second! Thanks Paul & Derrick!

Clarence A.

02/05/2012 12:00:00 SA

5 stars for this plumbing service

issues with tub faucet leaking, plumber came by took apart the faucet saw the that there was a bend in the piping, gave us an estimate on the spot, fixed the leak and fixed the piping, done all in 20 minutes start to finish.

highly recommended from a group of my friends, one of my friends had his whole bathroom done, called him up to take a look and give a rough estimate, quick response, down to earth, and does not beat around the bush, quality work

service *****
price depends on the job

Jonathan S.

10/01/2016 12:00:00 SA

Great service I called them they showed up within a couple hours fix the problem reasonable prices I would highly suggest those guys to all my friends definitely keep their number on the side

Jula I.

5/30/2018

Paul and the guys are awesome! Late call/last of their day, showed up in 30 minutes! These guys are awesome! Worked until the job was done. Pride of workmanship. Highly recommended

Heidi L.

5/23/2018

I had an emergency at BMW dealership and I called Whistle Plumbing and in 30mins they were on site. I showed them the problem and in no time it was handled. Paul and his time where fast, efficient and very reasonable price. Thank you, Whistle Plumbing!!! I HIGHLY recommend this company.

Den K.

09/05/2018 12:00:00 SA

I called Whistle Plumber due to having a clogged kitchen sink and needed a plumber ASAP. In less than 2 hours my issue is resolved and I am very satisfied with the service. I would call them again in the future if we have more plumbing issues.

Eric A.

11/10/2015 12:00:00 SA

WOW! Paul the owner of Whistle gave me a call back after calling his company after business hours. I got a voice recorder but I didn't leave a voice mail. I guess my number showed up as a missed call. To make a long story short. He walked me through, to how to get my water heater working again!!! Who does that?! He saved me money by not getting a technician to my house! If I or any of my friends and family will ever need any gas/plumbing job. This is the company I would recommend!!!! 10 STARS for this company! Thank You, Paul!!!! If you're filipino ask him why he named his company Whistle. Original! Good one Paul!

Tim X.

8/23/2014

They are so helpful and they were the best plumbers I ever had. Full stop. We live in an old high rise apartment and it's a complicated process to fix plumbing in our apartment because the water main is connected to other apartments. The plumbers from Whistle Plumbing were able to deal with the craziness of my apartment's layout.

Even more important they worked on my toilets and sink for 6 whole hours without stopping for lunch! They also agreed to be paid on the original quoted price.

Lastly, they were friendly, thoughtful, and very skilled.

I can't say enough how grateful of their work, customer service, and skill. Highly recommend and wish I could give them 10 stars and not just 5!

Trung N.

11/06/2015 12:00:00 SA

Had them come to fix a leak in the bathroom. Everyone I dealt with was very professional and I found them to be very reliable. My calls were either always answered or returned promptly. Also, they came at the times they said they would! I got a free consultation during the first visit where they told me the problem, the steps they would need to take to fix it, and a quote of the costs. Everything went smoothly and according to what they initially told me! No hidden fees and no hassle. I highly recommend them!

monte v.

03/04/2016 12:00:00 SA

I had a great experience with Whistle Plumbing. Paul is very honest. He explained the issues very well and didn't suggest any work that was unnecessary. I will be calling him next time I have a plumbing issue.

Lauren R.

6/17/2015

This is the best plumbing service around. First they really care about their clientele and give excellent customer service. Second they are super reasonably priced and do an excellent job. Third we called them out twice to our home in the last 4 years and they made sure to get out and fix our problem as soon as they could get someone dispatched. Great Job Whistle Plumbing we won't be using any other plumber but you! I highly recommend their services to anyone shopping around for a plumber they are truly a gem!

Roger P.

7/13/2014

Has your plumbing ever gotten backed up and made your toilet look like old faithful?! Well mine did! Yuck! Flooded my entire downstairs! Needed help ASAP.
Called on whistle plumbing and they came out in 20 min. May have been sooner! All I know is he was very prompt. And he, being Tanu, an amazing great plumber. In meeting with him, he is a very kind man. You get a feel of comfort with him. That's what I got, working with him. A very polite man who did a great job. He has that hawaiian hospitality that I missed so much since when I lived on the islands. And of course it helped that he is hawaiian. Haha
He was able to fix the problem and I again had a working toilet, shower, pretty much anything water related. I highly recommend whistle plumbing as they are reliable, honest and up front with what work needs to be done, no hidden fees. They also came back a second day with a free camera inspection of the pipes so as to make sure no other problems arise or if the problem will get worse. I watched the camera being placed in the pipes and found out there was a blockage in the pipe! Roots and dirt have worked it's way into the pipes. Now I know more of what may happen. Prices are reasonable and I was quoted 3 different options of what can be done.
Ask for Tanu to come out if you have plumbing issues, you won't regret it.

Jeanette G.

11/04/2015 12:00:00 SA

Excellent!! Jim answered the phone- in response to clogged sink garbage disposal and dishwasher said they'd come by noon! Then he called because he had finished another job early!! Unclogged everything and even installed a sprayer that I had been trying to do! Very polite and efficient! So happy I found this plumber!!

Brent V.

04/11/2015 12:00:00 SA

We had a busted water heater. Every plumbing company in the area said that it would be a few days before they could even check it out and a few weeks if they needed to replace it. Whistle sent someone over within an hour of me calling them. They got to work replacing the water heater that same day. Four hours later and the water heater was replaced. Not only that, but they also called in an emergency restoration company to get started on assessing the damage the burst water heater did to our floors and walls.

Whistle will be my first choice for my next plumbing emergency.

Grace S.

2/19/2015

Tom Wong is the best! I wish I knew about Whistle Plumbing sooner, because I got the runaround from a different plumbing company that flaked on scheduling my appointment and lost my business.

Tom came out immediately as my apartment had some trouble with the shower hot water pressure in a multi-unit building. Turns out the pipes were old, leaky, and needed to be replaced. Rather than thinking of a short-term solution that would cost me more money and time in the long-run, he thought of a long-term solution that would 1) let me shut-off the water to my unit directly vs. having to schedule a water shut-off to my whole building as he knew I wanted to renovate my bathroom in a year and 2) access the pipes more easily in case any future issues occurred. He cut through some sheet rock to install a small door outside of my apartment to access the pipes and did some welding to ensure that the pipes would not leak. With 20 years of experience under his belt, Tom is extremely knowledgeable and there's no doubt in my mind that I wouldn't have gotten the same great result with another plumber than I did with Tom.

My shower works great and really appreciate his help!

Robert S.

5/29/2015

Called them up this morning because the cabinet under the sink was drenched. We got a time set up and they were very accommodating. Then the guy asked me to give him a little more detail on the problem with the sink. After describing it, he asked me to go over to the sink pull out the hose extension from the top and tighten it up. I did that and the sink was fixed. So rather than spending my day waiting for a plumber to come fix stuff, he just fixed told me how to fix it over the phone.

I called back to thank him and he told me I was hired as a plumber! While I'm not sure I'm employable as a plumber, I am sure that the guys over at Whistle are awesome.

Deedee D.

12/01/2015 12:00:00 SA

Paul from Whistle Plumbing is the MAN!
Great guy to represent plumbers, very dependable, courteous, and professional.
I have called him twice and would highly recommend him to friends and family :)
keep up the good work Paul!

Alex H.

01/10/2015 12:00:00 SA

i called them in the morning and the plumber was able to come in about an hour later.

they fixed our kitchen sink and garbage disposal issue and was very curteous and professional. they were very helpful in describing the issues and answering questions as well.

i would definitely call them again for our next plumbing needs.

Tom W.

12/05/2014 12:00:00 SA

Had a water heater that needed replacing and it was in a tough spot to get to. Was put in touch with Paul and he was at the house in less than an hour to check out the problem. He was back in less than another hour with a new heater. Start to finish, about 4 + hours. Paul was super pleasant to work with and a really nice guy. Super solid guy and company to work with!

Merve L.

07/02/2017 12:00:00 SA

Paul came out to Richmond to help me with a pressure problem and leaking garbage disposal, but I got so much more. First of all, he gave us a 1 hour window, which you never get these days from other service industries like Comcast or other services that five you a 4- 6 hour window that they still miss. Paul arrived right in the middle of his estimated time and immediately began asking questions about our problems to narrow down the issues. Once he began working he made sure to share the details of our problems which alerted us to many more issues we might consider, like hard water and quick on-going things we can do to prevent future plumbing issues. Paul was also very prepared, and had all of the tools he needed to get the job done. I've had many other services pause work to go on a materials run before. All in all, they deserve the 5... my fixed sink has brought a whole new world to cooking and cleaning back to our family since his visit this morning.

Samantha L.

06/09/2017 12:00:00 SA

Whistle Plumbing has a wonderful crew, managed by Paul. They are professional, attentive, prompt and provides excellent customer service. They understood that I needed to get my gas leak fixed asap, and worked hard to repair it even on weekend. They stayed with me for the inspector visit, and ensured that my gas was restored by PG&E. I also called them for my water leak, and they were also very prompt and quickly identified the cause and made proper referral to solve my problem. I felt very comfortable working with this amazing crew. Thank you Whistle Plumbing for your dedication, wish all contractors have the high level of professionalism that your crew have shown!

Bill G.

4/29/2014

Update -

We had a small issue with our toilet which had been snaked by Whistle a couple weeks ago. I called Paul and Whistle was at my house the same day and repaired the problem at no charge.

Can't say enough good things about Whistle Plumbing!

Eddy M.

6/23/2016

After failed plumbing service with another plumber (I won't mention name), I was referred by my friend to google Whistle Plumbing and look for Paul. Paul was very informative and made good suggestions. I did some research on yelp and decide to go with Whistle even though a different company quoted me a much lower price. Whistle's yelp reviews seemed way more legitimate. Tom was the plumber that showed up for the job. He was also informative and even suggested a DIY to save me some money. However since I'm novice and don't want to drag the issue on any longer, I decide to have Tom perform the fix. He was able fix my leak efficiently and offer me the same quoted price even though additional work was required due to bad previous contractors when our condo was built. The only thing I wish was done too was into the detail. My overflow plate has been adjusted so all my old caulking was still there so after the job was completed it looked ugly. However I was able to buy a simple tool and cleaned it all up. I would recommend Whistle for plumbing needs.

Will C.

12/23/2014

Had a emergency on a Saturday morning, no one picked up beside Whistle Plumbing. They were on-time, friendly and had a very reasonable price. Tanu came out and fixed the issue in 30 mins. Great guy and excellent customer services. I think I have found my go to plumber from now on.

Thanks again!

Pamela Gay D.

6/30/2015

On moving day into a new house, my kitchen sink in the older home began leaking. In the midst of all the chaos Paul was nice enough to come the very next day. Fixed the sink, followed me to my new home and setup the washer dryer. Very reasonable. He saved my weekend. Thanks Paul

Jodie S.

6/26/2017

These guys are great. I was notified of a problem in my vacation home, and these guys met me at the house, gave me a good estimate, worked with my HOA to get an approval, and worked quickly & efficiently to fix the problem so I could get back to work. They diagnosed the problem correctly, handled all the permits, and showed up on time-or early!- for every step. They cleaned up afterwards, and invoiced for the exact amount they first quoted. What's not to adore?

james s.

11/13/2013

Look no further if you need a plumber. I have used Whistle Plumbing a number of times now and i have always been very pleased with their work. The owner Paul is awesome, he takes the time to explain the problem and his prices are very reasonable. I also noticed that they were very neat, thoroughly cleaning up after the work was performed, and their workmanship was second to none. They also were very punctual and very friendly. My plumber for life.

B Y.

02/01/2015 12:00:00 SA

Had a situation in December when tenants called that the hot water is not working. Contacted a few places and when I mentioned that the hot water heater was purchased less than 2 years ago, they were too busy to come out, had to wait at least 2 days. 2 days without hot water is not an option especially when there are young children. What to do??? So glad to find Whistle Plumbing on Yelp! They were called and came out within 1/2 hour. The problem was not the hot water heater but water in the basement from the rain causing the pilot light to go out. The plumber used the vac to removed the water, turned the pilot light on and made recommendation to put in a sump pump.

2 days later, it rained and at 9PM, no hot water again. We were able to remove the water but could not relight the pilot light so we called Whistle Plumbing once again. This time Paul came, re-lit the pilot light. Since he has contractor experience, he made a recommendation to water proof the house. It is comforting to have someone to check out the situation and let us know the problem can be solved.

The plumbers at Whistle Plumbing are friendly, knowledgeable, professional and honest. Their service is quick and the price is very reasonable too. Thank you Paul!

Mark M.

11/09/2016 12:00:00 SA

I needed my kitchen angle stops replaced. I left a voicemail and got a response within an hour. Paul and team came out the following day as scheduled. They are professional, informative, and cleaned after themselves when they were done!

Linda S.

12/29/2013

Best service ever. Paul returned my call within a few minutes and showed up within an hour to assess the problem. His price to repair my water heater hose was very reasonable especially since it was the Sat night after Christmas. His guy that was very nice came the next day to do the repair and showed up when he said he would. Worked quickly and I had hot water 30minutes later. I am very pleased and impressed.

Lenskie N.

11/26/2013

Very reliable and professional. They live up to their reputation and of course, met my expectation. So far, no issues on the intalled water heater tank in my house.

Chad E.

08/09/2015 12:00:00 SA

Tom arrived on time today,Sunday. He did a thorough investigation of a leak outside my building. he listened to my thoughts and tried tests to isolate my source. Then he kicked it into gear and did his thing. He determined that my source was not the problem at all, good news. Then he suggested another source and was able to pinpoint the likely problem area of sewer pipe. More work to come and Tom will be called in for an estimate. I read another person's complaint about the minimum charge of $179. I thought that missed the mark. When Paul, the owner of WHISTLE PLUMBING, was contacted on the recommendation of another drain specialist I was told of the minimum charge. I doubt whether the complainer considered that he was charged what he was told up front and just wanted to pay less. What else did he want, a bigger problem to justify paying more than he wanted for the small problem he had?

I will call Tom at WHISTLE back based on the timely, courteous and thorough work done for me on a Sunday.

Diana G.

06/10/2014 12:00:00 SA

Thanks Tom Wong for coming out and checking our leak and grout issue. We are return customers and are very satisfied with the prompt service.

Gene B.

12/30/2013

My hot water heater began leaking. My plumber was unable to fit me in for a week. The contractor remodeling my bathroom had a plumber that might come in 3-4 days. My wife called Whistle at 9:30. They came at 11:30. They were finished installing a new Rheem by 1:30. I have hot showers at home again. The best.

Lorenzo S.

12/29/2013

We had an issue with our toilet during this post Christmas weekend. Jim came through and quickly fixed the problem and also replaced a leaky flex supply line. Great job! Would highly recommend them.

Curtis A.

01/02/2014 12:00:00 SA

Our old hot water heater started leaking from the bottom on New Year's Eve. I called Paul on New Year's Day and someone arrived at our house 1 hour later. They were able to swap it out for a new one in 2 hours! Excellent service. Especially with short notice on a holiday.

Jerold W.

8/27/2013

Be carefull with this company and new work they live up to their guarantee. Cost me an additional $700. 00 to have their work brought up to code.

Richard D.

07/05/2014 12:00:00 SA

Called Paul to get a water heater fixed for our complex. He was here within the hour and fixed the problem in less time than it takes to eat my lunch.

He is very professional and very thorough. We've kept his number for our plumbing and water heater repair needs.

Thank you very much Paul. Now the peeps in our complex can have their hot water showers.

Keith C.

09/03/2014 12:00:00 SA

Can not say any thing bad about this place . Jim was set to be at my place at 10:30 called us and said he could come early . Had problems with a leaking toilet and clogged kitchen drain and to install a new Sink Faucet . Showed up at 9 walked him through the work to be done . Started at 9:30 and was done by noon. Jim is vary customer oriented explaining everything he is doing. If we have any other problem or need work to be done We will be calling back . Thank you again for the great. Experience

Francis B.

10/16/2013

Paul came thru again!!!! He is the man for all your plumbing work.... and the crew were friendly and knew what to do with the clogged drain cuz it aint clogged no more!!!!!

David K.

07/08/2013 12:00:00 SA

Called Sat morning to get help clearing a clogged tub drain after flushing with Liquid Plumber made things worse from a slow drain to a completely stopped drain. They gave me a time slot for mid morning that they would call before showing up. Very professional crew, written estimate before work is done. Total $159, done in about 30 min, really worth it! Legit business, bonded and insured.

Jamie D.

4/26/2014

Whistle Plumbing is a life saver...our kitchen sink backed up and my husband thought he could fix it himself. After four days without a sink he gave in and called. Jim and Marco came the next day (they offered to come same day, but it worked out better for us the following day) and within an hour or so, everything was working perfectly. Even better than when we first moved in!

Hannah G.

08/04/2013 12:00:00 SA

I called earlier today for a drain blockage problem. A couple hours later, Daniel and Mario showed up at my doorstep ready to fight the clog. 30 minutes later everything was done and clean! Easy as pie! Not to mention the man on the other side of the phone was extremely helpful and followed up with me! Thank You Whistle Plumbing!

Debra E.

12/28/2012

I called Whistle Plumbing on Christmas Eve day when my hot water heater went out. Paul and Darrick arrived that morning, and did everything possible to try to get it working. They even tried to come up with a temporary plan after they learned that I was having company for Christmas Eve dinner. Unfortunately, nothing worked, and the hot water heater had to be replaced. The supply houses were closed for the holiday. Due to the fact that the old hot water heater was located in a pit, under the house, I decided that it would be best to move the new water heater into the garage, where it would be easily accessable and not subject to all the dampness under the house.

Paul, Darrick, and Daniel arrived the morning of the 26th, and did a fantastic job relocating the new hot water heater, which required they extend the gas line, water line, and flue. The three of them worked like a well choreographed team. They worked quickly, professionally, and cleaned up after themselves. The price was fair, and the job was completed in a professional fashion. I would not hesitate to recommend Whistle Plumbing to anyone, and I know that I will call them for all of my plumbing needs.

Rob M.

11/20/2014

Whistle plumbing is the best! They have bailed me out several times now. My lateral sewer line broke the day before thanksgiving a couple of years ago. Those guys worked all day on thanksgiving day to get the temporary line working. I was expecting to be charged a higher rate for having to do it on a holiday, and it was actually cheaper than I expected. They came out today to fix my garbage disposal and sink faucet. Paul has always been able to help me the same day I have called. Quality work, fair pricing, and good guys that work for Paul. I can't say enough good things about whistle plumbing!

Mike K.

5/30/2013

In my whole life time I have not had a plumber that actually was looking out for their client over making money. Paul by far exceeded my expectations. Not only he fixed the broken temperature control valve on my shower, he also troubleshooted and resolved the slow drain issue without extra charge. Most plumbers would stop right there, but Paul took the extra time to explain to me what was wrong with the valve and even showed me how I can DIY future similar problems. I definitely will call Paul for any future plumbing issues or project. I would very much recommend him to anyone else who is looking for a good plumber that doesn't over charge and cares about their clients.

Ryan D.

04/02/2014 12:00:00 SA

20+ year old water heater finally kicked the bucket yesterday and took a piss all over my garage floor... Looked up Yelp and read all the positive reviews on Whistle Plumbing and decided to roll the dice and gave them a call. Paul, the owner, made it to my house first thing in the morning, gave me a reasonable quote, and finished the job in a couple hours. I was really pleased with the work and Paul is a real honest and genuine guy. He was a real pleasure to work with! He is now my go-to guy for any and all plumbing problems I have in the future.

Need plumbing service? Skip the rest and go with the best! Whistle Plumbing is where it's at!

Walter D.

08/05/2013 12:00:00 SA

I called Paul/Whistle Plumbing in the morning to provide an estimate for replacing what appeared to be a leaky faucet at a rental home in Daly City. He came over the same morning and assessed the problem as a loose angle stop. He tighten the angle stop and was not going to charge me for the call! I decided to have the faucet replaced anyway since it was over 20 years old. Paul did such a good job, I decided to have him perform some other plumbing work (replacing a toilet and shower/bathtub faucet). He and his team did a outstanding and professional job!

Since then, I had Paul come to my own residence to address a constant slow draining laundry tub drain. Again, I was impressed with Paul's professionalism, honesty and quality work. I would definitely contact Paul for any future plumbing needs.

Colby M.

07/07/2013 12:00:00 SA

Just adding on to the many other great reviews - I completely agree. Paul came out to inspect our leaking water heater on an emergency basis on July 4 of all days. He was super easy to work with, replaced the heater the next day, did a great job, and charged reasonable rates. What a find. Thank you Paul!

Glen S.

5/21/2012

Our water heater died over the weekend. Call this place up after a co-worker recommendation. Paul is wonderful. He showed up on time and gave us a great quote.

Sonny Y.

7/15/2012

I sub contracted Paul of Whistle Plumbing to do an entire install for the water lines through out the main house and sewer from the back garage to the main line. Excellect craftman ship! Very professional group of guys. Thanks guys.

Sonny

kana s.

12/30/2012

Paul was real helpful and easy going. Got a low estimate and high quality of service. It's hard to find an honest plumber to work with, glad I found him. I will do business with him again.

Julie H.

01/04/2017 12:00:00 SA

Thank you for the quick response and for the awesome service! Everything is now working like it should!!

Alice K.

02/01/2014 12:00:00 SA

Paul was great to work with. I was talking to another plumber about replacing my water heater and they kept trying to tell me I didn't want the product I wanted - not that they didn't install it or couldn't install it, but that the size was not what I wanted or needed. I gave up and called Paul. He explained all the differences and why I would want different sizes of water heaters and when I explained my situation, he said great. He scheduled us in right away and when there were unexpected issues,he was out immediately to fix the issue. Always so helpful and always quick to return calls. Although I called Paul because I specifically needed a new water heater, I will start calling him for my standard plumbing repairs instead of local.

Leo K.

11/25/2016

So glad called these guys when the other plumber did not respond to my message. Paul answered right away. He clearly explained what the charge will be for clearing the deep blockade we had in a kitchen. He also indicated what the potential additional cost might be for getting to the main through harder to reach crawl-space under the house if it comes to that. I already exhausted all my DYI attempts (vigorous plunging, running boiling water, Drano, even getting 25 ft snake with the electric drill adapter which still couldn't get me to the clog). Was able to schedule an appointment for the same day which was extremely convenient. Tanu and Eric arrived within the service window as promised. Tanu did the inspection and also explained what he will be trying to do before attempting to access the main line from the crawl-space if all else fails. He ran at least 40 ft of cable with a more powerful motorized machine and to our combined relief was able to clear the blockage. As he found out it was not in the kitchen but somewhere in some joint between the upstairs shower and the kitchen line as they merged into the main. This crew is very professional and efficient and would definitely receive my highest marks. Highly recommending!

Oliver C.

12/02/2011 12:00:00 SA

Had our water heater go out and I called around for quotes. Not only did Paul gave me a great quote, the turnaround was quick and on point! Great service provided!

Mateo D.

01/09/2012 12:00:00 SA

I asked Paul to install a new faucet for our Kitchen sink. The old one had been leaking and we noticed small dirt particles in the water which made us hurry up with the replacement. Paul was on time and completed the job to our satisfaction. In my opinion he is a no-nonsense honest plumber and I would be happy to use his services again.

melissa r.

7/24/2012

Called Paul at 1:00 on Sunday and he was here by two...fixed my water heater in less than 20 mins, fast, great and friendly! Definately a call back for any plumbing needs!

Aaron O.

05/04/2013 12:00:00 SA

No hot water on Saturday morning, started calling for help after the usual rudimentary attempts to get the pilot lit on the water heater. No love from the company that installed it or the manufacturer, so I checked Yelp! and found Whistle Plumbing. Paul took my call, quoted labor, parts and an approximate time over the phone (with a friendly and helpful demeanor), then showed up an hour early and fixed the issue in under an hour. He also warrantied his parts and labor for a year.

This level of service is something I appreciate and would expect from anyone, but is rare these days - which means you should call these guys with your plumbing issues. Thanks again, Paul.

Anjee C.

5/15/2013

Can't say enough good things about this company! We had a leaky water heater. Found Whistle on Yelp and called. Spoke with Paul, who was very nice. He came out the same day with his whole crew, an hour before previously scheduled-awesome! They checked out the water heater and determined it needed to be replaced (it was over 20 years old). We scheduled an appointment for the next day, and Darrick came ahead of schedule and got right to work. He discovered a gas leak and proceeded to fix that for us too! The water heater was installed quickly and he walked us through the warranty registration process as well. Fast, friendly service with a very knowledgeable staff. Highly recommended and will definitely use them again!

Brian R.

4/16/2016

i ended up not using Paul, as he wasn't certified to fix my water heater. but even after we determined that was the case, he gave me steps for a last ditch attempt to try to fix the issue myself, and gave be a referral. quality customer service! thanks Paul.

Laina R.

01/06/2016 12:00:00 SA

I had to have almost my whole house re-piped with copper because I had the old galvanized pipes that we're giving me a lot of problems. Paul is the owner and he's a nice guy, and reasonable . I can depend on him to get the job done at a fair price and not do unnecessary work just to get money. His main man, Jim, is also great and anytime there is an issue I request Jimmy because my family approves of him and I trust him to leave them alone with him when I'm at work. I've also had them replace my sink faucet as well as garbage disposal. Another time I had brown water and I called Paul and he walked me through the process of eliminating it rather than him coming and doing it for me which would have cost about 200.00. I won't be using anyone else. Trusting people is hard to come by these days but Whistle Plumbing deserves my review.

Joe M.

03/06/2013 12:00:00 SA

Needed to find a plumber to fix a busted drain pipe in the garage of my house. I picked Whistle from Yelp and decided to call them up. Dood on the phone was cool and gave me the approximate time he would be arriving.

When the Plumber, known as Paul, arrived on time, he explained what he was going to do and gave me what I though was a fair price. When the job was complete, I felt as if I ripped Paul off. The job was done in a timely manner, the job site was left in better condition I presented to him, and the workmanship was top notch.

I know I could of shopped around and maybe find cheaper service, but I think I got $1000 service but only paid $400.

I loved the fact while speaking to Paul I felt comfortable enough that it felt as if we were poker buddies shooting the sh!t. Don't get me wrong Paul was nothing less than professional.

So Back to the job, day 3 no leaks.

I'm glad I met Paul and can honestly tell all you Yelpers I'll be contacting Paul to work on any problems at my house or my parents house in the future.

Another reason I picked Whistle was the fact it's a Daly City company.... I try and support D.C businesses got to keep the mom & pop shops going.

Sabrina K.

05/03/2013 12:00:00 SA

Paul from Whistle plumbing just left my house after I got home from work with a leaking water heater! he got here in an hour on a friday afternoon- and was all done about 1 hr later! Nice, courteous, helpful , prompt and reasonable $$! It cost even slightly less than I thought it would!
So thankful we didn't have to go without hot water for the weekend or even a day! Highly recommend!

Mike D.

01/07/2015 12:00:00 SA

Whistle plumbing is the best. They came out in a flash and replaced may leaking toilet the same day I called. Their price for the toilet was within 10% of the warehouse price and that was delivered. The plumber was quick and efficient and used a plastic bag to carry the toilet out... not a drop on my carpet.

Henry R.

8/21/2013

I rarely write reviews--on Yelp or anywhere else--but for these guys I'll gladly make an exception. Got their name from Excalibur Water Heaters (another top notch outfit) when I asked them to recommend someone they'd trust with their own plumbing. About a week later I was glad I did--our bathtub backed up without warning at 6am on a work day, and we needed to get it fixed quickly.

Paul and Derrick showed up at 8am, as promised, and quickly and efficiently cleared the clog (they ended up having to snake the drain). Turns out our tub has a somewhat tricky drain plug mechanism, but they managed just fine.

About a month later, I called them again because the water filter I'd installed under our kitchen sink was leaking. They came by, pointed out exactly where I'd goofed in doing the installation, and explained what I'd need to do to fix it--and refused to charge me for the visit, even though I tried to insist.

These guys are outstanding--excellent service, straightforward, and honest. Five stars!

Kyle R.

6/25/2012

Found this guys on yelp.
had a small leak in my bathroom they came the next day on the time schedule and in less then one hour they were gone and my problem was fixed.

Highly recommended..

Duane G.

08/04/2016 12:00:00 SA

Paul called me and told me that whatever the problem was with my garbage disposal, it was he could walk me thru the steps to fix it over the phone. I was at work at the time so he told me to call when him when I got home. When I got home I called him and Paul patiently took me thru the steps to repair it. Now my disposal works like new! Free of charge!

James K.

5/19/2015

I had a great experience with this company. I needed my water heater replaced and they were able to quote me on the spot and their pricing was very competitive. If you mention that you found them on Yelp they will give you a nice discount. They were able to replace my water that day. After installing the water heater there was a minor issue that needed to be addressed because my wife was not happy about it and Tom was able to address the issue even though it required more work. He understood that happy wife = happy life. Tom was great and he is very experienced. I would definitely recommend this company... Especially Tom. Great job!

J J.

12/27/2012

Great job all around. Was at the house within an hour as promised, quickly diagnosed not only the issue, but resolved another potential problem.

They described the problem and likely cause with clear, easy to understand language, did a good job and cleaned up the area. I'm VERY happy with the result (and the one year warranty for the job)

Karen K.

7/28/2014

CAUTION!!! There is refusal to make Itemized estimate, additional monies are requested after the invoice is paid in full, invoice charges are above industry standard. They take advantage of desperate situations with failure to resolve financial concerns in a courteous customer satisfying manner. There are other yelp plumbing listings.

Cyd H.

4/14/2016

these guys are fantastic. I called them yesterday morning with a water heater that wasn't working. Paul and Jim came out within 2 hours and diagnosed a rusted tank. Jim and crew just finished installing the new heater today. (If I hadn't had to go to a work meeting, they could have done it same day.) They were very friendly, good at explaining what was going on, and efficient. I will call them again.

Tony R.

01/10/2016 12:00:00 SA

Had a sewage stoppage. They were able to repair it on the weekend same day call with an hour service call. Supervisor Jim really knew what he was doing. They even ran the rooter one extra time to try to get more of the roots. Last time this happened the previous plumbing company was not able to clear it, and had to use jet propulsion, a more expensive alternative. They give a free camera inspection to find the root cause (no pun intended) which is why I chose these guys. They even said they will come back to locate the point in the pipe where the problem is occurring for free, and give an estimate for a permanent fix.

Gary K.

2/23/2016

Had a leaking water heater Monday morning, Paul was here in an hour to take a look and by Tuesday afternoon I had a new water heater plus some other work done while they were here. Paul is great to work with, friendly, knowledgeable, explains things and just generally fun guy. They called when they got delayed and once they were here they worked quite quickly. There might be cheaper plumbers out there, but for quality, reliability and confidence whistle plumbing was worth it. I definitely would work with them again.

Bea H.

10/14/2015

So grateful and really impressed with the service we received from Whistle. I should have written this a couple months ago as exact details have gotten foggy. Our tenant phoned saying the hot water was cool. At Whistle, Paul ansered the phone. It's always a good sign when a human answers! Tanu arrived at the property before I did, and long story short, he had already resolved the problem! But, instead of just leaving then, he stayed saying he wanted to make sure the the water temp did rise as it should! We were super impressed with the thoroughness, professionalism and true kindness Tanu showed. After searching for a go to plumbing company years we have have found Whistle! YAY

Steve A.

09/05/2015 12:00:00 SA

Had a clogged shower drain and called Whistle Plumbing based on reviews here. Tanu arrived, gave me a fair estimate with the 10% Yelp discount and a 30 day warranty for the repair. He fixed the issue within 30 minutes, was very courteous and easy to work with. Glad that they were available on a Saturday. Thanks Tanu and Whistle Plumbing!

Trev C.

05/08/2013 12:00:00 SA

Excellent service...very helpful,professional,and punctual. I highly recommend if you need a plumber

Lanier R.

5/17/2013

I've used Whistle Plumbing for serveral smaller project and one major project. I have always found Paul to be efficient, professional and punctual. I have not had any issue with any of the projects completed and would highly recommend Paul and Whistle Plumbing.

Trish S.

11/04/2013 12:00:00 SA

I was recommended Whistle Plumbing from Excalibur Water heaters. I had a non working pressure regulator valve; the pressure was reading 110. I had a leaky brand new water heater. Paul came out; it took him a while to fix it. It came preset to 60 psi. He wanted to set it at 85 psi. I asked him to set it to 75psi. He did. The pressure was stronger than it was before. I asked him to turn it down to 65. He refused and said that he did not want to come back if my upstairs neighbor would have too low water pressure. The pressure continued to be stronger than it was before and after asking my upstairs neighbor how his pressure was and him responding good, I called Paul back. He was very reluctant to come back and turn it down. He insisted my neighbor be there.
When he finally did, it turns out the pressure regulator valve was not working. The pressure was back up to 100. He set it at 65. The pressure was too low. He said he would turn it up to 70. The pressure difference was night and day. He then said he had set it to 75. This might have been a miscommunication. He might have said 70 when he meant 75. I said i thought you said 70. He was angry and reluctantly put it to 70. But he finally did.Then he stated, I made my markings and if you touch this one, I won't valve the warranty. I never touched the thing but felt accused of doing something when I was being inconvenienced in having to call him back and dealing with his anger. I am so glad I trusted my instincts and got mad back and insisted he come out. In all it is fixed, but it was a lot of headache and unnecessary anguish.
I was charged $320 for pressure regulator valve and $30 for new release valve. Total was $350. I think the fee was reasonable.

Jen Z.

6/25/2014

Amazing!!!! i needed to close the cap on the gas dryer. I was desperately needed the job to be done asap but I called other plumbers and no one was able to even come and take a look at the job for estimation quote. When I called Whistle, they said they could come today and I was happy. The best part is, they showed up in less than 1 hour !!! What???? They were so fast! Tom came to do the job and he was super nice, friendly and professional. Thank you Tom Wong!

Bonnie W.

11/12/2013 12:00:00 SA

Paul came over our house today to check out a pipe problem for our downstairs half bathroom. He was referred by a very good friend of mine but I was initially very nervous to meet with him as I wasn't sure how serious the problem was and how much he was going to charge us. It turned out to be a small issue and Paul fixed it quickly. His pricing is also very reasonable. In all, Paul is fast in responding, professional, and very easy to work with. I would continue using him should we encounter any future plumbing issues and I would highly recommend Paul.

Dandan L.

11/27/2013

It's no surprise they're getting another positive review. Fast, polite service that works! Thank you!

Lisa M.

10/22/2013

Paul is an excellent plumber who gets the job done quickly, expertly, and on a very reasonable budget. He's fixed 3 different plumbing problems at my place in the past few months, and is always a pleasure to work with. He totally went the extra mile with me, by searching high and low for a very very hard to find part, and by coming over when he was swamped to snake a main sewer line. Call him. You'll be so glad you did.

Pamela D.

4/27/2015

I called Whistle Plumbing for work on old leaky bathtub pipes and Paul Gutierrez, the Owner, was very calm and carefully inspected the problem. He and his team, particularly, Tanu Ropati, repaired several pipes and fixed all leaks and did a great job. I will definitely recommend them again. Their prices were very affordable and most of all the work was professional. You won't regret hiring them. Thank you!

Airish S.

04/01/2014 12:00:00 SA

I had a water leakage on our water heater. Look up for help online and checked Whistling Plumbing! Man! Job well done! Paul is a great guy!! Finished the job right away. I definitely recommend this guy.

Jason T.

03/11/2015 12:00:00 SA

This is my first post on yelp as I've never been more inclined to contribute due to a very positive experience. We had raw sewage coming out of our office lawn. I found Whistle Plumbing on yelp and spoke to Paul (owner). Within an hour, Tom (technician) came out, gave a quick estimate (reasonably priced), and got the job done. Tom's a funny guy but more importantly, definitely knows what he's doing. Thanks Whistle Plumbing!

Bill V.

1/13/2015

Darrick inspected the old heaters one morning and Paul installed two replacements hot water heaters and cleaned up some plumbing issues the next day. It wasn't an easy install and it only took four hours!

Maggie P.

9/27/2013

This plumber came within an hour as he said he will. He is nice and knows what he was doing. He came with modern equipment and proper tools. I'm happy with the service I received.

Peter B.

1/29/2014

Easy, honest, dependable, timely...worked out very well after my heater was leaking.

caroline s.

3/14/2013

When a leak in our house grew worse, I finally called a plumber to fix it properly. Thank goodness for Whistle Plumbing- Paul was super thorough when inspecting and repairing the damaged plumbing. It was easy to set up an appointment (they came the next day) and coordinate when the work would be done. I've already recommended them to a few friends and will definitely work with them again. They'd get 6 stars from me if I could!

David H.

03/11/2013 12:00:00 SA

Whistle Plumbing is excellent. I called in the morning to get our hot water heater replaced. Paul was very helpful and pleasant and arranged for an appointment that afternoon. Derrick and Daniel were able to meet sooner, and they were a pleasure to deal with and did an excellent job

tony v.

8/13/2013

Moved out of San Francisco and out to the burbs. Had a shower backup and decided to call Paul. He explained to me what to do and quoted me a price that was great!! He came that afternoon on a SUNDAY! and fix the problem in no time. Thank you Paul for the years 0f service in the city and now out in the Burbs !! Pittsburg Ca.

John L.

08/10/2013 12:00:00 SA

Came back from vacation and found a leaking water heater in the garage. This was 1 PM on a Friday. Consulted Yelp and called Whistle. They were on another job but told me they'd come by and take a look around 3PM. As promised, they showed up @ 3PM and gave me a very reasonable quote, no up sell or pressure on warranty. Replaced the water heater and was done before 5PM. Super courteous and friendly guys. Thank you Whistle Plumbing.

bob g.

3/22/2013

I had a tough problem--an intermittent leak under the kitchen sink. I didn't have much luck until I found Paul. He figured it out right away, and he treated me right.

Kenny C.

4/23/2013

I had water coming back up from the drain in the tub and based upon the reviews on Yelp, I called Whistle Plumbing. Paul is extremely knowledgeable, thorough, and courteous in his work. The problem was some sort of clog in the clean out of the sewer line leading to the street. Once that was cleaned up, he suggested I put in a pop up valve so that if there ever was another clog, it wouldn't back up into the tub (assuming the clog was in the same area). He even provided me information on where to get one and what to look for. I was very impressed with his work ethic and would definitely recommend him to anyone in need of a plumber.

Wilson L.

10/01/2014 12:00:00 SA

Had a gas leak in the kitchen wall. Whistle had good ratings on yelp. Thanks to Tom from Whistle Plumbing it was fixed quickly. Would highly recommend this company and will use again in the future.

David Y. L.

06/12/2012 12:00:00 SA

I found about Whistle Plumbing from Yelp. My aging parents had a leaking toilet tank. Paul came and fixed in 15 min. To my surprise, he did not charge my parents. He said that it required some quick adjustments, and he did not feel like charging them. I never seen anyone practice such a generosity in this business. He got our hearts and will have our all future plumbing business.

Edgardo D.

11/28/2012

I needed help ASAP for a plumbing problem at home.Looking for help on YELP was a NO BRAINER! MIRACLE PLUMBING had fantastic reviews from other yelpers and they were the first company I called.GREAT CHOICE!! Paul,one of the owners was at my residence within a couple hours of my call accompanied by Derrick. Both were very courteous and conducted themselves very professionally. You could tell that they were very experienced because the problem was diagnosed and I was given a free quote within 20 minutes of their arrival.They explained exactly what was needed in order to fix the situation. I was scheduled later in the day and my plumbing problem disappeared. I would recommend this company to anyone looking for a friendly, professional ,and very experienced plumbing company. It is very satisfying to know that there are still reliable, hard working peolple who do things right.GREAT JOB!!

Kit M.

5/26/2012

My shower drain was getting slower and slower and I figured it was just time for a good snaking. My partner is not the handiest guy and I was home from work early and just had to deal with the shower sitch. Called Derrick and Paul about 230 pm on Friday and they were over in about 30 minutes. It wasn't a slow drain, it was the stopper thing that broke off inside the pipe and was jammed in. They let me know what was going on, fixed the problem, fixed another drain and were out the door within an hour and the bill was pretty much what they were going to charge me for the snaking. If you have a problem, call these guys. Great service, great pricing and really nice guys. My partner is relieved! Thanks to Paul and Derrick!

Chris K.

05/07/2016 12:00:00 SA

I had a great experience with Paul, Eric and Tanui today. I scheduled an appointment with Paul to replace my garbage disposal earlier this week. Paul, the owner, called me personally and recommended that I don't immediately replace disposal and that they might be able to save some money by fixing it first. Eric and Tanui came out on a saturday morning, unclogged garbage disposal and got it going, but gave me their opinion that the plates were worn down and that I would see it continuing to clog. They gave me some options and prices, and wound up replacing it after all (all in the same day, including finding the exact brand I wanted). They cleaned up after themselves, communicated clearly with me about options and timelines and were professional and personable. They even showed me how to trouble shoot any issues I have in future and accepted credit cards (and gave me a price about 40% less than I had been quoted by others). Thanks Eric and Tanui!

Jenny A.

05/03/2014 12:00:00 SA

Unfortunately I had contacted this plumbing company to fix my shower. The washer in the knob had broken when I turned on my shower and water was spraying everywhere. I was scheduled a 8am appointment, however the plumbers arrived at 9am. I contacted the company and questioned why they late and a few minutes I received a call back saying they were stuck in traffic. When they arrived at my house, they informed me there was little they could do to fix the problem. I was informed that parts of my pipes in my shower were missing and that to replace the entire shower it would cost $900! I was charged $150 for 2 broken washers and was told to carefully turn on my shower when in use. On my receipt, they wrote there was no warranty since parts were missing. Now when I take a shower, the water temp is very extreme. It gets very hot and cold. I constantly turn the knob right and left just to get the water temp correct and the water flow is very slow. I paid for an expensive patch job that was hardly solved.