Description
Plain and simple, we aim to leave our competitors in the dust by employing the Golden Rule in all aspects of our business. You will not find this quality of people, doing this quality of work, rated this highly across Google, Yelp, NextDoor and FaceBook for a better price. -Trust is built in our results “Believe in Better Plumbers”
HISTORY
Established in 2002.
The owner Steven Lee began plumbing in 2002. The Plumbing Pros business was organized in 2015 providing residential, in home, service and repair until present.
ABOUT BUSINESS OWNER
Born and raised in Loomis, Ca. A Golden Eagle at Del Oro HighSchool. Married my wife Rosalyn at age 23, now been married 15 years. We now have three boys, two, eight, and ten years old.l Began learning the trade in 2002 from some amazing men in new construction for the local Roseville firm-Ferrari plumbing, now named Iron Oak Plumbing.
After 6 years I moved on to learn and grow at two large service and repair companies. These experiences over 8 years taught me a great deal of good and bad things about the plumbing service industry. Finally I knew enough and had enough great friends and mentors in the industry to establish The Plumbing Pros in May 2016. We are regularly complimented on our communication and value. We are a team of three plumbers, Bruce and Evan are not only my employees but some of my closest friends.
I bench mark my rates with 5 other local small companies to ensure we keep our prices low in the market. “Believe in better plumbers”
SERVICES
Emergency Services, Water Heater Installation, Bathtub & Shower Repair, Faucet Installation, Garbage Disposal Repair, Pipe Installation, Sink Repair, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Tankless Water Heater Installation, Toilet Repair, Faucet Repair, Toilet Installation, Water Heater Repair, Water Heater Leak Repair, Pipe Repair, Electric Water Heater Installation, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Virtual Consultations, ,
Reviews
Yayoi K.
09/04/2017 12:00:00 SA
Glad to support this owner operated local business. Steve is a knowledgeable and highly skilled plumber. He taught me the value of hiring a well skilled Plumber to replace a toilet instead of a Home Depot installer. Steve did an excellent job of replacing an old toilet that hadn't been properly installed. He discovered that the old toilet wasn't level. When he installed the new toilet, leveling it, he also fixed the source of a nasty sewer odor that had apparently been coming from a gap under the old toilet. A skillful installation of our new toilet solved the problem. Other plumbers had no idea where the gas odor was coming from. He also installed a kitchen faucet and replaced the flushing mechanism on a toilet. The toilet now works better than when it was new. Since then, I've hired him to work on a number of projects at my mother's house as we are getting ready to sell it. One issue was a loose handle on a bathroom faucet. He took the time to show me how to order the replacement part and how to install it free of charge. Wow! You won't be able to find that kind of service at Home Depot or Lowe's. I've also used other plumbers in the past they didn't have Steve's skill and diagnostic abilities. We will call Steve for all our future plumbing needs.
Great, professional service. I called for a broken pipe in our front yard (we didn't have any water being to supplied to our house at this point because of it). Steve answered the phone quickly, was to our house within 15 minutes and got the job done for a very reasonable price.
Brian M.
06/03/2021 12:00:00 SA
When our 14 year old water heater went out yesterday, we made several calls to local companies to ask about repair options. Steve was very prompt in returning my call and was very thorough in explaining the options available to us. In the end, we decided that, due to the age of the water heater, a replacement was the best option. Within 45 minutes they were at the house and working and the installation was complete 90 minutes later. The installers (Bruce and...sorry, can't remember his name...) were extremely friendly and competent. Overall, great customer service and a great experience! Would highly recommend!
Our kitchen sinks were backed up, dish washer water coming up through sink last night. My husband spend hours trying to fix the problem an did a pretty good job even replaced the garbage disposal which had a leak. Talk about frustration the next day when I noticed the bathroom by the kitchen with Stuff in the toilet an tub?!? Now the problem could be really bad so I did no feel safe to run anything ( I've heard of some nightmare plumbing stuff)... Thank goodness we were informed of Steve who is a license Plummer. He let me know he could come in less than 2 hrs an would let me know if it was sooner. Well it was sooner an he was a welcome sight. He was able to finish n fix the problems an taught me what to do next time. Grateful an happy!! He was noticeably knowledgable with his profession an reasonably priced. Will keep his card an recommend him to my friends and neighbors!!
Scott W.
05/10/2019 12:00:00 SA
I had a Delta temperature-controlled shower valve that I purchased on Amazon. I requested quotes from 17 plumbing companies on Yelp to change out my old shower valve for the new one. I was pleasantly surprised when Plumbing Pros was the low bidder (by a lot) to do the job because they also had all 5-star rave reviews. I was not disappointed. Steve worked efficiently to install the valve, including removing drywall to get access to the back of the valve to avoid having to enlarge the hole in the shower. He cut a hole just the right size for me to install an access panel in the closet behind the shower. The access panel allows future access to the valve if needed, and is easier to install than repairing the drywall. Steve was quick to respond to my quote request, made an appointment to come two days later, showed up on time, did a beautiful installation, cleaned up his mess and took it with him, and was very personable and responsive. I will definitely call him again for any plumbing jobs I might have in the future, and I would highly recommend him to anyone and everyone.
Curtis K.
08/08/2023 12:00:00 SA
Evan and Dusty were considerate and professional. After checking with me, were able to arrive ahead of scheduled appointment time.
I saw the glowing review for The Plumbing Pros and our water heater was failing. We called them up and set a date two days later when it was convenient for us.
Evan and his trainee came out promptly at nine. They were efficient, caring and professional. My husband mentioned that our primary shower was difficult to operate and lo and behold Evan pulled a new cartridge for the handle. They installed it! Presto change-o! I can now turn on my shower without assistance! Good job fellas, we are very grateful, the Youngs
Just wanted to give a 5 star shout out to Steve for his over the phone help which helped me complete a toilet shut off valve issue. Instead of just scheduling a service call he asked what the problem was. Then he talked me through a solution which enabled me to complete the job. Kudos to Steve. If I do run into a future issue that I can't do myself or have a bigger home improvement plumbing job I will definitely use Steve and his company. Thanks again Steve
Wow! I am quite impressed with Steve Lee, owner/operator of The Plumbing Pros. What started out for me as a simple DIY project to replace a kitchen sink fixture in a 32 year old house, went awry and required shutting off the water to the house. I was in over my head and stressing about how I would get service restored in a timely manner.
Steve responded quickly, arriving less than 1/2 hour after receiving my call. He had my problem with the sink's plumbing remedied in a short amount of time. It turned out much more professionally than my efforts would have produced.
Steve also replaced the failing main shutoff valve to the house while he was here. His well equipped van had all the tools and supplies needed to complete both jobs.
Steve Lee is knowledgeable, confident, and polished. He presents very well. It was a pleasure to meet him and have him work in my house. He is now my go to guy for all things plumbing.
Robyn L.
03/06/2018 12:00:00 SA
No need to look any further, Steve is your guy. He's personable and knowledgeable. He does great work and is affordable. I highly recommend him and wouldn't hesitate to hire him again.
Can't say enough about how great Steve and his assistant were. They showed up as scheduled. Explained in terms I understood what he needed to do to fix the problems and stuck to his estimate. He cleaned up once done and was very pleasant to work with. Would recommend him easily and will likely use him again.
Great owner operated service. I have worked with Steven on dozens of jobs and have never met a more honest, knowledgeable, professional, practical and reasonable plumbing professional. Everyone that I have met that has used his services has had nothing but good things to say about him and the Plumbing Pros. I would highly recommend Steven and Co. to all friends and family. If you are a Placer County resident and need a real plumbing pro, call the Plumbing Pros.
Patrick W.
08/08/2017 12:00:00 SA
Replaced a water heater for us. Timely, professional, did a good job and very fair price! Got a quality water heater for less than the price
Quoted for cheaper lower quality heater from the big companies. I would highly recommend.
John C.
10/12/2021 12:00:00 SA
We are in the process of installing bathroom floor tile and discovered two of our shutoff valves were not fully closing and needed to be replaced. This is the second time that we called Steve at The Plumbing Pros. in addition to being skilled at quickly identifying and resolving your plumbing issue, you will find that Steve's business is focused on you, the customer. Steve makes it easy to work with The Plumbing Pros because he provides clear communication, will work with your schedule and performs quality work at a fair price. We are extremely diligent about selecting contractors and highly recommend The Plumbing Pros for your plumbing needs. Thanks Steve!
We woke up on our Saturday morning to find our garage filled with water. About 735am I called Steve at the Plumbing Pros. He was able to fit us in their schedule this morning. Evan came out and did a great job installing a new water heater. His professionalism and workmanship are exceptional, it was a great customer experience! Thank You to Evan and The Plumbing Pros for offering outstanding service at a reasonable price. A great Plumbing Company to refer to friends and family.
Honest, quick, and reliable service...there's not much more that I look for in plumbing services! Highly recommend!
I reached out to the plumbing pros to fix an outdoor shower that had extremely low water pressure. I called around to multiple different plumbers and had 3 different folks come take a look at the outdoor shower. It was a complex enough diagnosis that plumber 1 of the 3 completely ghosted me on the job because he couldn't figure out a solution. Plumber 2 came out and quoted me $400 because he would need to open the wall first and said he could only estimate that the job would then actually cost north of $1500.
Just when I'm about ready to throw in the towel, I give The Plumbing Pros a call and they were able to diagnose the work that would need to be done without cutting open the wall, provided a thorough estimate for $780, was ready for me within a week after the initial service call. Again, this was a complex fix, but they handled this like Plumbing Pros! I now have an awesome outdoor shower that works thanks to this family owned business.
I have used The plumbing Pro a few times now and I can say Steve is an Artisan at his trade. He takes pride in his work and aims to please. He's very friendly and knowledgeable and I highly recommend him. Thank you Steve. No more water hammer or vibrating noisy pipes. You the man!
These guys were everything I hoped for from a plumbing company. A friend recommended I call them when out water heater pilot went out. Steve took time to answer my questions, and then answer my husbands questions. He was out the next day and able to replace the leaking water heater the same day. I love working with an owner operator and his staff was great as well. Professional, friendly and fair priced and took time to explain everything I needed explained. They will be our first call for any plumbing needs.
Michael H.
03/05/2021 12:00:00 SA
They were punctual, friendly, and did the work required, for the quoted price. I would definitely call again
Steve has earned my trust and all of my plumbing business. He actually answers his phone and he is super prompt answering voicemails if he's tied up. Plumbing work has been great thus far on installing new faucet and tub hardware and his rates are reasonable. Also, in a pinch he was able to get a colleague of his out here on same day notice to install a new hot water heater stand.
5 stars all around.
Antoinette M.
07/10/2021 12:00:00 SA
A reasonably priced, reliable and friendly plumber!
I called them to come out to handle a few different problems in my home. They came out the next day. Evan came on time. He was very polite and friendly and also knowledgeable about my different problems. He offered me some tips and advice that were extremely welcome!
it was a very positive experience and I highly recommend them to anyone looking for a good plumber in the area. If I have any more problems in the future, I will definitely call them again!
Aimes E.
11/04/2020 12:00:00 SA
Our shower handle kept spinning and wouldn't shut off the water so I called plumbing pros after requesting for a quote on Yelp. Steve arrived with a mask on, knew what the issue was when we spoke on the phone, had the parts ready to repair and was done in less than 30 min. They also guarantee their work for a year which is awesome! Highly recommended!
Christina W.
09/04/2021 12:00:00 SA
We called the Plumbing Pros for a quote because of a leak in one of our bathrooms back in April when we just moved in. They did a fantastic job (especially they have to get in the crawl space). Both gentlemen were very friendly and professional. A few months later, we needed a new garbage disposal to be installed and Plumbing Pros came to the rescue again. Last month, our water heater leaked. We were looking into the tankless water heater. Hubby called Steven and ended up having a long conversation about the pros/ cons about tankless water heater on a Friday evening. Thanks to Steven's recommendation, we ended up buying the hybrid water heater and have Plumbing Pros installed it. They did an amazing job with a reasonable pricing. Thank you for your service!
I called Plumbing Pros to fix a small leak I had and to install a new kitchen faucet.
They were very friendly and got me an appointment quickly. The estimate was good and very detailed.
Evan came out and quickly repaired the leak and installed the new faucet. He was very professional and knowledgeable. He also checked on some other items that I was questioning and reassured me that we were all good.
I am very pleased with the quality of work and how I was treated by everyone at Plumbing Pros and I will definitely be calling them again for any future plumbing needs.
Thanks guys for being awesome!
Pete B.
12/05/2018 12:00:00 SA
Water heater failed overnight on Monday night. Through Big box home improvement store got a Big Time Service Company (BTSC) to come out and give a bid. I was 100% certain it was a thermocouple fix that was needed, which should be a $200-300 repair ($35 if I did it myself). BTSC shows up, doesn't even look at pilot light quotes me $2836 to replace a 50 gal tank water heater. While telling me that basically the original install doesn't meet code and a bunch of stuff needs to be replaced. 10 year old house in Whitney Ranch. WTF?!?!? Called a buddy of mine who is in the home improvement business and he referred me to Steve. Called Steve at 3:30, he apologized he couldn't do the job same day. Showed up next day. Told me he could replace thermocouple for $225 or replace it for a little more than half of BTSC bid and that all the extra things BTSC said I needed to go we're BS.
Hot showers tonight. Thanks Steve! Will recommend to anyone who will listen!
Outstanding! Evan was the technician that replaced my busted water heater. Very professional and cordial guy. Work performed was done with expertise and expediency. This is the third time I've used Plumbing Pros, all three times 100% satisfaction. Plumbing Pros has over 120 5-star ratings and well deserved I'm sure. In fact, no ratings less than 5 stars, how many companies get that? Prices are exceptionally fair and workmanship/professionalism top notch! I highly recommend you use Plumbing Pros for any of your plumbing needs.
I had my toilets snaked. They showed up on time and did excellent work for a reasonable price. I highly recommend them.
Carl L.
12/06/2021 12:00:00 SA
They came out quickly and repaired a leak in a ceiling water pipe. Fair price and were done in about 45 minutes. Would definitely reach out them again with any plumbing needs.
Evan and Dusty came right on time and accomplished the needed repairs to our kitchen faucet assembly. They were very pleasant to talk with, they explained the options and did the work very capably. We're grateful and recommend them highly!
We needed a garage sink and all applicable plumbing done in a brand new home because the builder neglected to rough out the plumbing. I called Steve and he was out and finished in no time. He was on-time, clean, and did a very professional job. In addition, the group he used to redo the drywall that needed removing did an amazing job matching the existing drywall texturing. Considering it was new construction and everything was nice and new, I can't even tell any work was done. It was a great experience and I would recommend The Plumbing Pros to anyone who needs any work done.
Soher Y.
08/11/2023 12:00:00 SA
The two young men who worked on our project were very respectful, clean in their work, responsive, answered all our questions, and did a great job installing everything! We're happy!
Teresa F.
08/07/2023 12:00:00 SA
We have used the Plumbing Pros numerous times and they are always very knowledgeable , courteous and prompt. Evan and Dusty came to our house today and replaced several aging valves/hoses for us and they always do a great job. I definitely recommend using the Plumbing Pros.
Daniel G.
07/10/2018 12:00:00 SA
What a great job Steve did on our new water heater. His responsive customer service and quality work was impressive. I highly recommend trusting him with all your plumbing problems.
Sunny D.
03/10/2021 12:00:00 SA
I received great service from The Plumbing Pros! Steve knew exactly what needed to be taken care of, and made payment very convenient. I highly recommend The Plumbing Pros!
Didier S.
02/10/2021 12:00:00 SA
Had them replace the water heater that was getting old. Good price, good service. Strongly recommend.
My hot water stopped working, so I called Steve late in the day. Lucky for my wife and I, he said he could come to our rescue the very next day. He solved our problem quickly, and efficiently. He gave us a very competive price, and was so nice.
We highly recommend him to anyone in need of plumbing help. He was terrific.
Matt L.
03/02/2019 12:00:00 SA
Steve was great. Very clean work. No mess while working in the house. Price was great for the top quality work we got. Very happy. Will definitely use again.
Awesome company! They came out for an Emegency leak on a holiday weekend and was able to find the problem quickly.
Absolutely fantastic service and turnaround time. I had some phantom leaking I couldn't figure out so I checked Yelp. I reached out to The Plumbing Pros to see when I could get an appointment. They responded within a few minutes and had an appointment the next day. They sent out Evan who was fantastic. I know this won't be the case for everyone, but he was not only able to diagnose what was wrong, but his van had everything he needed to fix our issue. He replaced everything that needed to to be addressed and was done in less than an hour and a half, start to finish. The price was very reasonable (again subjective) and his customer service skills were on point. Can't recommend them enough. Thanks again Evan!
On time, easy process. Swapped out pressure regulator for $200. Done in 20 minutes. 5 Star Pluming wanted to charge me $1300. Insane.
Larry B.
04/07/2021 12:00:00 SA
We had a somewhat unusual toilet repair related to a recent flooring replacement. Plumbing Pros indicated that it was a job they could do, provided a price, showed up on time and did a professional job. We highly recommend them.
Our water heater formed a leak, and while we could have installed a new one ourselves it would not have been covered under our home warranty. We felt the company that our warranty service sent out was charging an awful lot of money for a job that just wasn't that complicated. So my husband called my brother-in-law, who is a former plumber, and he highly recommend Steve. He used to work with Steve before he formed The Plumbing Pros. We are so happy we called! Not only did he save us $500, but he was so easy to do business with. He answered all of our questions and gave us some good advice on some choices we were trying to make. He was out here in a couple of days (this was not an emergency call), did a great job, and he's just generally a really nice guy. In addition, we like to do business with small businesses whenever we can, so that's a plus. We highly recommend The Plumbing Pros, and we have found ourselves a regular to call for our plumbing needs!
Jeremy B.
02/08/2023 12:00:00 SA
Very helpful. We have used them several times first they replaced the water heater. A few years later they helped fix a leak. Then we needed to repipe the house. They were very helpful and honest. Sautéed the job was too big and recommend a different local company. The plumbing pros are awesome!
Robert G.
03/02/2018 12:00:00 SA
Steve installed a new kitchen faucet and changed the valves under the sink because the rubber was deteriorating and was blocking the water pressure. He did a fantastic job and we were very happy with his work. His price was very reasonable and we would certainly use him again. He is very professional and affable and certainly well qualified and experienced. We have nothing negative to say.
Jhan M.
08/10/2022 12:00:00 SA
I called Plumbing Pros today and spoke to Steve and wanted to give a huge shout out for the help I received over the phone!
I thought I was going to have a massive issue with leaking pipes in the wall behind my bathtub on 2nd floor. But Steve listened to my story and was able to assess the problem right over the phone and said it was likely just a dry trap and air in pipes from lack of using the tub and/or sink. All I had to do was turn on the faucet and let water run for about 15 seconds. Voilà Issue solved!
I am very thankful for honest and knowledgeable people like Steve and will definitely be calling the Plumbing Pros for any future needs.
Jessie G.
05/05/2020 12:00:00 SA
We had sink and toilet issues and Steve and his associate showed up and immediately fixed the problems without hesitation. In fact, he immediately diagnosed and rectified a toilet issue that originated from the factory when the toilet was originally constructed. Awesome and quick. Would definitely recommend Plumbing Pros to anyone experiencing any plumbing problems.
This company should be number one. Showed up on time, and repaired an underground leak. Steve is pleasant and is very good at his trade. I will use this company for all of my plumbing needs.
If anyone would like to ask me a questions about this company, please let me know. The owner Steven response to my issue right away and give him a call and tell him what was going on with my shower and he knows right away what was the problem and the brand of the shower. His team did an AWESOME JOB as well.
Super nice guy!! Really responsive and prompt as well as reasonable price! Happy to support a local business and highly recommend. Will definitely use for future issues or projects!
Evan and Carlos were excellent to deal with, professional and very service oriented. Got up in the garage crawl space and replaced one leaking pipe and one troubled gas pipe in about an hour and answered other questions I had about other possible issues around the house. 10/10 would use again and recommend.
Boomer B.
12/07/2017 12:00:00 SA
Great customer service - was quick to reply to my text and sent a repair person right away - Done!
Thanks a lot!
I had a leaking toilet, was referred to Steve from the Plumbing Pros. Have to say he is honest, reasonable price and very friendly. If anyone needs a Plumber I highly recommend Steve from the Plumbing Pros.
David M.
09/09/2016 12:00:00 SA
I needed help with a kitchen plumbing problem and found a couple of candidates neither of whom was able to help on my schedules which got quite last minute as I was failing to schedule a plumber. The first folks however recommended Steve and that was awesome.
Steve communicated promptly and we scheduled his visit. He communicated well and arrived when scheduled. He reviewed the requested project, provided an estimate and performed as promised. He was friendly and pleasant to have working in our home.
Kathleen D.
06/12/2019 12:00:00 SA
We were in the process of getting ready for a moving van coming soon, so we disconnected the ice maker water hose on the back of the refrigerator, but it had a steady drip that couldn't be stopped! We called Steve who was on vacation but he called his backup plumber to assist us that same day. Before the scheduled time for his backup to arrive, Steve texted and said he was back early and would be right over to help us. Wow, great service. It was fixed in no time! We highly recommend Steve and his company. Great customer service and a good guy.
Bobby B.
03/02/2021 12:00:00 SA
This was by far one of the best experiences I've had with a contractor, if not the best. They showed up on the same day that I called to fix a broken main water line on our house. Steve was professional, friendly, and I will definitely be calling him for any future plumbing needs. I will be recommending him to all my family and friends. Thanks again Steve!
My 2nd time hiring The Plumbing Pros. My water heater just turned 16 so it was time for a new one. Before I'd have gone to a big box store, wandered around trying to get someone to help me pick a water heater, then wait weeks to be called for installation. But I remembered what a great job The Plumbing Pros guys did on my toilet repairs so I texted and got a quote that day (Friday before the 4th of July) and got my new water heater installed on that Tuesday. A great price, and great service.
I can't thank these guys enough! Our kitchen faucet craped out yesterday and we have 25 people coming for dinner tomorrow night! I called and Steve had someone here same day to install a new faucet. Unfortunately I purchased a really pretty but non-functional faucet and owner Steve cam this morning and put in a brand new faucet at no additional charge! Thank you so much and you are our plumber for life! I highly recommend to everyone!
Christy C.
10/09/2018 12:00:00 SA
Look no further folks-this is your plumber! First of all, he answers the phone. Secondly, he makes an appointment in a very timely manner based on your circumstances. He is efficient, affordable AND he is personable! Thanks for your services Steve. We are very satisfied!
dirk S.
08/08/2021 12:00:00 SA
I can't say enough about Steve and Bruce. Prompt, professional, and the job was done correctly. I'm not big on writing reviews but these guys are definitely worthy of one. It's nice to run across a business that does it right for a fair price. They renewed my faith in humanity!
Nathan P.
05/10/2021 12:00:00 SA
I sent a request for a quote through Yelp around 5-6pm and to my surprise was answered in a timely manor even though it was after hours.
Our new oven/stove wouldn't go all the way into the space and sit against the wall because the existing gas line made contact with the back of the oven.
I sent a few pictures and after a quick back and forth I was given an estimate and a time they could be out to perform the work.....THE NEXT DAY! Our appointment was between 2-4pm. They called us about 1245 and said they were ahead of scheduled and could be here by 1.
The work was done very quickly and efficiently. The guys that came were very friendly and exceptionally professional. Perhaps the best part..........it cost us less than the estimate given.
I can't think of anything that could have gone better with this experience. 6 stars if I could!
Was referred this company by the service tech of one of the larger companies. They did great work replacing our 25 year old water heater and installed new piping and vents to get it up to code.
Seada H.
06/08/2023 12:00:00 SA
Steven and his The Plumbing Pros proved me again they are the best choice I could have done for plumbing needs in my house. I got a quote and an appointment within two days. Price was better than other companies offered me. Aidan called me 20 minutes prior to appointment, arrived on time, did the job in a very professional and knowledgeable way. He did wonderful job and he used high-quality materials. They will be my plumbing company as long as I'm alive and they're in business. Thank you Aiden and Steven.
They also replaced Copper manifold pressure regulator with ball valves
Bruce had the task of re-seating a one piece Toto toilet that was not fully sealed and was leaking [do to my attempt to install years ago]. I called Steve and the next day Bruce was at my home and knocked it out in one hour. He was meticulous, neat , and had all the tools and PPE to do a professional job! Thanks again The Plumbing Pros for helping me Keep my home functional. This was my second job using this business and would definitely call a third time if needed.
Gail T.
03/07/2023 12:00:00 SA
Quick response and was quick to fit me in for an estimate. Arrived on time, super friendly and knowledgeable. Gave me the quote and was able to fix the leak while he was there (had the correct parts on hand). Will use again!
I have had the unfortunate luck of having to deal with a variety different plumbers in the past 4 years, but I will say that The Plumbing Pros are hands down the best!!! Steve is completely straightforward and honest. We have used them on 2 different occasions- once with a water heater leak and the other with pressure issues to our home. Both experiences could not have been any better. Steve was creative and able to keep us with hot water while we had sheetrock repaired. Both jobs came out with high-quality finished results. I will never use any other plumber.
Evan arrived early enough for my appointment that he knocked on the door at exactly 9am. That's HUGE when dealing with trades, big bonus points right away!
I called the Plumbing Pros because the upstairs bathroom was leaking through the drywall into the downstairs room. They came out promptly, efficiently diagnosed the problem, showed me the pictures and walked me through the repair. Then he cleaned up and even took the initiative to ensure that I had the quote for some additional work I requested in less than an hour from his departure. Highly recommend the Plumbing Pros.
Shar B.
09/03/2021 12:00:00 SA
Evan fixed a toilet and a leaky faucet. He was very professional, friendly, and polite. Had a very good experience with this company -- will use them again. Thanks Evan and Steve!
Steve correctly diagnosed my water issue over the phone before he even came to the house! It turned out I needed a few new pipes & a water regulator. He did very good work, quoted a price, stuck to it and completed the job. It involved digging into my lawn quite deep down and he did such a good job putting it back together you can't even tell any work was done now!
This company was sent on a last minute notice. The original plumber had to stay at his worksite and so he sent them instead.
He was there when he was supposed to be. He not only diagnosed the plumbing issue but let me know of other plumbing issues that I may need to attend to. Being that this is my rental property and I wasn't there, he sent me pictures and made sure to call me to inform me of issues.
Rick P.
04/06/2018 12:00:00 SA
I'm pleased to write this review:
I had a 13 year old hot water tank that developed a problem and was referred to The Plumbing Pro's by the company that I purchased the new tank from. The owner, Steven quoted the project and sent one of his employees out to install the new tank that I had purchased the next day. The employee was to come to my house at 10 am., but just before 9, Steve called to ask if he could come early. The call was a nice courtesy...much better than having someone at my door before I expected them.
When the employee, Bruce got to the house he was professional in every way. He assessed the job, told me how long it would take, informed me that my house water supply would be off for awhile and then went to work. He did a great job. He put in new supply lines, re-routed my high pressure overflow pipe and re-fitted my earthquake straps to the new tank. When he was finished he showed me how to light the pilot, suggested the proper heat settings and gave the warranty info and manual to me. Then, he cleaned up, leaving my garage in the same condition as when he arrived.
The Plumbing Pros are the plumbing contractor that you want to hire. Professional in every way. From customer contact all of the way through the installation and clean up process I was glad that I had hired them. I am a 100% satisfied customer!
Nothing like waking up on a Sunday morning to your neighbor banging on the door to tell you your water main broke and you're flooding the street. Thank goodness for the Plumbing Pros! They were here within an hour and had it fixed in no time! Very friendly, professional, and explained everything in terms that were easy to understand. Highly recommend this family owned company!
I've used Steve Lee from Plumbing Pros several times now for various plumbing needs. The guy and his company are fantastic! He either answers or calls back right away, he's easy to schedule an appointment with, he shows up on time, is friendly, does excellent work and is reasonably priced! What more could anyone ask for in a plumber?
We were quoted an exorbitant amount by Rooter Hero for a plumbing issue they quoted $5300 for; but The Plumbing Pros fixed today for only $1160. We were also told by Rooter Hero if they couldn't fix the issue we would need new plumbing throughout; second quote from them was $57,000. Knowing nothing about plumbing my husband and I were in shock over the quote. I reached out to this local family business and was instantly put at ease. Professionals, responsive, and DON'T take advantage of hard working folks. Evan was fantastic. Needless to say, we HIGHLY recommend this company.
Relief!!!!
Awesome! Friendly, professional, clean, efficient.....Steve made time to fit in my home same day....hours later problem resolved. Bruce was friendly and professional, exactly what you look for when having someone enter your home. 100% recommend.
Steve, went to our house and checked if there is something wrong with our drainage.. He inspected thoroughly and did not find anything wrong. When I ask him if I need to pay, he said no. Thank you for being honest and not ripping us off.. Excellent service, definitely use this company for future needs.
Steve grew up locally and is very polite and considerate. He called to check if it was O.K. because he was going to be running late. When he came out, he checked the connection for the disposal, found it was plugged into the wrong electrical outlet, plugged it into the correct one, and fixed our garbage disposal within minutes.
I will only call Steve at the The Plumbing Pros!
Marc F.
11/05/2020 12:00:00 SA
Immediate response to my inquiry, very fair pricing. Very professional and knowledgeable, highly recommended.
Steve installed two water heaters, three toilets and a garbage disposal at our newly purchased home. Timely, professional and capable. We were 100% satisfied!
Michelle T.
05/11/2017 12:00:00 SA
We usually just use yelp for reference and submit comments only for significant experiences. This is definitely the time to do so. If you ever need a plumber call The Plumbing Pros. Steve (owner/operator) came to our door, with a smile and easy personality, ready to tackle our plumbing issue with our kitchen sink. He evaluated our cost and went straight to work. When the work was done he made sure everything was to our liking and advised us about the manufacturer details. He is a super nice guy!! He even recommended other contractors who could help us with our future projects. His business card is permanently posted on our fridge:)
Steven and his crew did a great job for me in August 2021. I had them replace the house water shutoff valve, regulator, and sprinkler valve and regulator. Super great work. Thanks!
I called The Plumbing Pro's after seeing their positive reviews. Talked to Steve on the phone and he and Evan responded to my residence. They assessed the problems and went to work correcting them. They repaired 3 poorly functioning toilets' and two leaking BR faucets. 100% satisfied with the work and I will use them for any other plumbing problems that many arise...
t
I called the plumbing pros to fix my backyard hose bib connection. The old metal fittings were so corroded it was leaking 24/7! They were able to give me a solid quote after they looked over the pics I sent. They scheduled it for the next day, they arrived on time, with a mask, and did a beautiful job of repairing the pipes. Also, they were very reasonable!! I would recommend them 100%. They are my go-to plumbers from now on
We recently had a major leak with our water heater pressure relief tank that ended up causing extensive damage. The damage was so severe we had to have our house dried out and work with 4 different contractors to get things back in place. The Plumbing Pros responded immediately on our initial call to get the damaged water heater removed and a new one in place on a temporary platform so that we could still have hot water during repairs. They again responded in one day to come back and get the new water heater reinstalled after reconstruction was completed. They also installed a bypass valve so that we could turn water off to the house but keep water irrigating the yard whenever we are gone for long periods of time when we travel in our RV. You never think something like this will happen to you. It happens more often than you think. Thanks Plumbing Pros for helping us in a difficult situation and for providing us a solution for the future.
Linh C.
07/06/2022 12:00:00 SA
Evan came out to fix the leak above the water heater. He was friendly, efficient, and pricing was fair. I would highly recommend this family owned business and wil continue to use them in the future for any plumbing needs.
I replaced my 20 year old water heater. These guys are awesome! Fair prices,
Excellent communication, and reliable. Very happy with the team.
Steve is great. I had a water heater emergency. He could not help me today but recommended another company. His recommendation was great. I like this because he did not try to book me in the future. He helped me asap by finding me someone else. Great company! Thank you
What great service and expertise. They helped fix a low water pressure issue and spent the time to find the issue and cleared it. Was prompt and on time and provided clear communication. Highly recommend.
I can't say enough great things about these guys. My husband tried to fix my shower leak then a handyman tried. Neither were able so I called Plumbing Pros and they diagnosed and knew exactly the problem over the phone. They sent out someone the next day. My first impression was wrong. In came a very young person and I thought oh no, is this a bait and switch. It couldn't be further from the truth. He had that plumbing leak fixed in 5 minutes! He also installed a new faucet in another part of the house. It was a tricky spot but he was able to do it and we love it. I HIGHLY recommend these guys!
Kevin G.
01/10/2021 12:00:00 SA
They did a great job. Being somewhat handy myself, I thought I knew what the problem was. As it turned out, they immediately identified the problem and it wasn't what I thought. I would have floundered around fixing things that weren't the problem & I'm not sure I would have figured it out. Their prices are reasonable, they were responsive and worked quickly.
Called after hours expecting to leave a message and was surprised when Steve answered the phone. I was able to text a few pictures of the leaking hose to the kitchen faucet and in less than 24 hours, the leak was repaired with a new hose. The team not only fixed the hose, but also resealed the vent for the dishwasher and asked if there were any other plumbing needs. Great customer service at a reasonable price with excellent timing!
The handle came off my shower this morning as I was getting ready to go to work. Egad. I had been babying it for years, knowing that it would eventually give out. I've been looking for a good plumber about as long, and I am sure I found one in Steve. After looking at yelp reviews, I called him first thing this morning. As I described what had happened, he knew exactly what the problem was and what needed to be done to fix it. He showed up at my door exactly when he said he would be here, and just a few hours after I called him. He was able to fix it fast, and the shower valve and handle work better than when I bought the house 13 years ago. He was very polite, cleaned up after himself, and was even willing to get rid of a humongous spider that had taken up residence in the bathtub. He is definitely my go-to plumber from here out. I prefer using local businesses when possible, and Steve fits the bill. You can't go wrong hiring him.
Dan K.
01/07/2019 12:00:00 SA
To keep it short and sweet, Steve was awesome! He was extremely prompt, knowledgeable, fast, extremely helpful and went above and beyond.
For a little bit longer and more detailed review... I've never really had to deal with too many plumbers, fortunately, on a personal, nor business level. I've recently had a client I was helping out, who needed a plumbing bid on a few miscellaneous and couple major concerns that came up in inspection report. One plumbing company was a no call no show, while another company called 5 minutes before the end of their window. Having a 4 hour window, while sitting and waiting for someone to show up and then flake in the last minute is a complete waste of everyone's time. Most plumbers I've dealt with have no communication, no regard for anyone's time, which is mind boggling how they're able to stay in business. Steve on the other hand is completely opposite of that. He's very responsive (text or messaging through yelp), shown up at an exact time he promised each and every time, not to mention since he couldn't help me with the other project (completely out of his geographical area), he was able to refer another stand-up plumber, who shares his work ethic and knowledge.
I am happy to know I have a plumber ready and available, whenever I need help. Someone whom I know will do exactly what he's promised, over delivering and ensuring complete satisfaction. I would absolutely recommend Steve to anyone and everyone that needs any plumbing assistance. Five+ stars all the way!!!
Mitzi C.
06/12/2020 12:00:00 SA
The Plumbing Pros replaced a leaky garbage disposal for us. There was great communication with the owner, and he was here on time and got the job done quickly. We are very happy with our new disposal and the service we got from Plumbing Pros.
steve b.
09/05/2018 12:00:00 SA
We used Steve's firm on a few occasions, for small to large jobs. He took care of a few little things (well... little to him but a bit confusing to me) and along he way offered ample free advice for DIY jobs and general maintenance.
We also used his services to install an EarthSmarte whole home water filtration system. He did a fantastic job, taking great care to install everything correctly and cleanly. We could not be more happy with The Plumbing Pros! Honest, trustworthy, and caring. Very difficult to find these qualities today.
Mary S.
08/12/2016 12:00:00 SA
Steve did an excellent job diagnosing and repairing our hot water leak in the shower. He is flexible, professional and reliable. We appreciated him fitting us into his schedule on short notice and definitely would recommend him.
The Plumbing Pros are terrific! When my previous (not to be named) plumbing company cancelled my appointment with five minutes notice, I started looking for a replacement. So happy I happened upon The Plumbing Pros. Steve was so professional and helpful. My previous company told me they couldn't get the gold-tone replacement faucet I preferred, but Steve located a perfect replacement within an hour and texted me a photo. The technician arrived exactly when he said he would, and did a great job replacing the faucet. To top it off, the bill was $90 cheaper than quoted by my previous company. I'll be using The Plumbing Pros from now on. So refreshing to deal with true professionals who care.
Called Steve in the morning to see about getting my water pressure regulator replaced, and switch out a some gate valves for ball valves. A few phone calls and texts with pictures and Bruce was here a few hours later, masked up and super polite. With the help of the pictures I was able to get a quote right away over the phone.
Bruce made quick work of the water heater valve and moved onto the water regulator. He did a great job with everything.
I have not had the best of luck with plumbers in Roseville and Pumbing is not something I like doing on my own, mostly because of the wifey, so I am glad that I found my go-to plumber.
Christina P.
01/12/2018 12:00:00 SA
Will never call another plumber again! Bruce + Steve are amazing. Not only do they not charge high prices but they are knowledgeable and do great work! They also are very caring. They fit me into their busy schedule which means a lot. Thank you guys!
Ruben S.
12/05/2022 12:00:00 SA
Had a leak under my kitchen sink. Evan, from the Plumbing Pros was out to our home and was able to analyze the problem. Job completed and very reasonable price. I am very happy with the quality and quick response. Certainly will keep them in mind for any future problems.
Positive: Quality, Value
I needed some hose bibs and a shower handle fixed. The response to my initial inquiry was quick. It was little hard to schedule as they were busy a week out. They were quick, clean and efficient. I would use them again.
These guys are awesome. Our 50 gallon water heater was 18 years old and just didn't give us enough hot water. The Plumbing Pros walked us through our tank and tankless water heater options. We went with a Navien tankless system to give us more hot water.
We had Bruce and Evan do the install. They arrived on time and had us up and running with hot water within 4 hours. The install looks super clean. You could tell they take pride in their work. They are also friendly, very knowledgeable and take the time to answer my questions.
If you need a hot water heater... look no further. Professional, competitively priced and locally own
Based on the excellent reviews I called Steve in the late afternoon as we had a leak (major running water) under an outdoor faucet. He explained that he could do the work but would be expensive to have a plumber come out to possibly fix PVC. He gave me a referral for a landscaper than he uses and told me to let him know if I did not get help. His referral was great. I really appreciated the honesty and will use him in the future for plumbing needs.
Bill G.
06/05/2021 12:00:00 SA
Needed a new water heater. I have a home warranty. The contractor assigned by the home warranty company was awful. Took 4-5 days to get a quote (had additional non-covered work). I was so frustrated, I took the cash out and called Steve. I had a quote in my inbox within hours (based off a few pics I took), and the water heater was replaced the next day. This is the second job on which I have called Plumbing Pros. I am sold. Responsive, efficient, friendly, excellent comms, cost effective. Highly recommended.
Had two unrelated plumbing issues last week with the critical one starting on Friday afternoon. Called Steve that day hoping that maybe he could make it out on Monday, but after I explained the issues, he said he'd be out within the hour. That in and of itself blew me away - coming out last minute on a friday afternoon. He inspected the issue and gave us an honest assessment of what he thought the issue was and fixed it. While he was there, he gave us a quote on the less serious issue and said he could be out on Monday to fix. On Monday, he showed up on time, fixed the issue, cleaned up the small mess that was made and now everything is working perfectly again. Would definitely recommend!
Amy B.
07/05/2017 12:00:00 SA
Steve is a professional plumber. I called for help replacing the water values in my laundry room. They may have been original to this old house. Steve was prompt, polite and knew what he was doing. Steve worked quickly and provided helpful tips for my plumbing questions. While he was here, I had him fix a leak that I have forgotten. All work was done for a fair and reasonable price, in my opinion. I have since reached out to him about a separate issue, and he told me how to resolve it over the phone. I highly recommend Steve and will be using him in the future for another plumbing job.
Dancing Zebra S.
06/07/2023 12:00:00 SA
I've used Plumbing Pros several times, and they are always amazing! I called Steve yesterday about removing an instant hot/filter water system leaking at my sink. He sent Bruce and Dustin this morning. They took care of the problem after showing me what was happening and letting me know the price. They sealed everything up, cleaned it, and charged me exactly what they quoted me. I cannot recommend these guys enough. For plumbing issues, this is the only company you need to call.
Mark M.
08/10/2018 12:00:00 SA
Steve came on time and completed the quoted work on time and on budget. He was thorough, clean and professional at all tines.
He also offered a ton of additional advice that we took action on, on our own. Saving additional expense on some simple DIY stuff.
Kim B.
05/04/2018 12:00:00 SA
Steve was awesome! He sent a very thorough response to my husband when he requested a quote to replace our water valve and his pricing was very reasonable. He was even able to come out the next day. The new water valve looks great. I would definitely call Steve again for any plumbing issues in the future.
YOU WON'T REGRET HIRING STEVE!! My husband and I have used his services twice now. Once for a water heater replacement over a year ago, and the most recent for a toilet replacement. I can't say enough great things about the work that he does! Both jobs were done in a very timely manner, at a very reasonable price, and with the expertise you would hope to get from professionals. I wouldn't hesitate to call him again for any future plumbing jobs or recommend him to our family and friends looking for a plumber. Thank you, Steve! :)
J P.
11/09/2019 12:00:00 SA
They were very responsive and reasonable pricing. They did not cut corners when replacing my hot water heater. Quality unit and parts. Highly recommend!
I called this company in a complete panic, there was a huge leak coming from under the kitchen sink that could have caused serious damage if they had not come to my rescue. Other companies could not come for days and The Plumbing Pros came within a few hours. The young man was able to fix it and took extra time to also look at the water heater for me.
Amazing service, professionalism and competence. I will be calling them again soon to replace the water heater.
These people are great!
Douglas H.
04/06/2022 12:00:00 SA
After our older water heater was leaking and needed professional attention, The Plumbing Pros evaluated the cause and made the repair. Their professionalism and prompt response was absolutely top notch. I highly recommend their services and feel relieved to have found such a reliable and responsive plumbing service. Thanks again Plumbing Pros!
Been working with Steve for years. Completely honest and knowledgeable. Before PP I was ripped off by a local company that did $ 900.00 in prep work and never fixed the issue. Steve always delivers quickly and at a reasonable price.
They just came out to deal with a nuisance slow draining shower. I have tried all sorts of chemicals to only give temporary relief. Had them snake that puppy and many years of hair came out, many more years worth than I have lived here. Now it makes a lovely echo as the water drains down my clean pipes.
Hands down they are the BEST in the business. I found them on Yelp based on the outstanding reviews and I know why they have 5 stars!!! They first helped with an issue at my dads house a few weeks ago and did a fantastic job! Based on his experience, I decided to contact them regarding a couple plumbing issues that needed to be resolved. Within 24 hours from the first call, they came out and fixed everything perfectly. They are so knowledgeable, thorough and go above and beyond. I am all about supporting local family owned businesses and this company has earned a lifelong customer!!! I cannot recommend them enough.
Really appreciate the exceptional communication. Very responsive, punctual and affordable. High quality work. Would hire again.
We bought our house about 1 1/2 years ago and there were two old water heaters. One was in the garage and the previous owners said they didn't use it but it did work. The other water heater would not heat the water in the mornings. I called Steve and made an appointment for a estimate. Bruce came out and recommended removing both old water heaters and installing one. They finished the job today. We are impressed with their customer service, job quality, and professionalism. I would give them more stars if I was able too. Great company!
I called The Plumbing Pros last week when an outdoor faucet was leaking. Evan came out the next day and changed out that tri-spout faucet to a single like I wanted, and swapped out a front faucet as well. I told him how much I disliked the twisting crank on/off control for the water line and he was able to swap that for a lever handle at the same time!
Evan was super knowledgeable and answered all my questions. He was fast and efficient while being careful with my property. He did a great job and cleaned up well when he was done.
I called again when I had an issue with my kitchen faucet and the owner, Steven, FaceTimed us and easily walked us through a fix that avoided another service call.
Very reasonable prices, professionalism, and a very caring and trustworthy process. I have found my new plumbers for life.
Great service from The plumbing Pros. Right on time, fixed issues, and nice employees. Thank you guys! Will be calling and recommending them for anything in the future.
So happy with them. Screwed up a plumbing repair and was stuck with a leak and the water turned off for the whole house. Needed help. Within one hour, they came and fixed. Great
I had a great experience with Steve at The Plumbing Pros. He answered my call right away and I explained I was having some issues with a leaky tub faucet repair. He was kind enough to provide some free advice over the phone about the issues I was having in case I wanted to continue repairing it myself. I ultimately decided to make an appointment to have him come out. He was very responsive, professional, and friendly. He fixed my leaky tub faucet quickly and efficiently. I would definitely recommend his services to anyone looking for an exceptional plumber. Thanks very much Steve!
We are so glad that we found Plumbing Pros. Quick response to our request, reasonable price and didn't make us feel like idiots for messing up a DIY project . We will definitely use them for any future plumbing needs and will happily refer them to friends.
Robert H.
07/10/2021 12:00:00 SA
I had a laundry list of repair needs for my home. Bruce and Evan came in, completed everything expediently but with great care and attention to detail, were professional and straightforward in explaining pricing and gave me a great deal. I would recommend this company above all others.
We were having problems with our toilets and Steve was able to repair both toilets at a very reasonable price and also suggested a minor repair on 3rd toilet. He was prompt and very knowledgeable and I appreciate the fact that he did not try to sell me new toilets. I will certainly call Steve for any future plumbing needs and would recommend to friends and family. Great job, Steve! Thanks!
Evan is a Toilet Master! He installed our new toilet super fast. If you need a toilet installed he is the guy!
I called Steve (the owner) a couple of months ago thinking that his company could help us with an issue we were having with our dishwasher. Turns out that the issue was not a plumbing one, but an appliance repair one. However, Steve was so helpful, professional and polite on the phone that I saved his number in case we needed a plumber.
Recently he and his associate, Bruce, came out to help us with a few minor plumbing items at our home. They were helpful, quick, professional and reasonably priced. We would recommend them to anyone that is looking for a reliable plumber, especially one that is a small, local business owner. We plan to have Steve come back in the near future to replace our aging water heater.
So appreciate the prompt and great work replacing the water valve to the dishwasher. Evan and Dustin resolved the problem that made using the dishwasher impossible. Highly recommend this company.
Amy D.
01/08/2017 12:00:00 SA
Steve and Plumbing Pros are amazing. This guy really knows his stuff. His plumbing knowledge is superb; he shows up on time and he does the job right the first time! He fixed the leaking sink and garbage disposal in the kitchen quickly and affordably. If you're looking for someone whose honest, reasonably priced and knows their stuff, Steve is the right guy for the job. I'll call him anytime I need plumbing work :) Thank you so much Steve! You're a life saver!
Dena F.
04/10/2020 12:00:00 SA
Thank you Steve for your incredible service! I can't thank you enough, I will be recommending you all the time for any plumbing needs! Thank you! Dena Fisher, Roseville
Steve was extremely responsive and knowledgeable with everything that we asked him about our replacement water heater. He gave us recommendations on which type of heater to go with and was able to come out the same day to get it installed. Brand new water heater done in less than 2 hours! Great service and a great guy. Will definitely call on him again for any other plumbing needs we have in the future. Thank you Steve!!!
The Plumbing Pros are THE BEST. I found them on Yelp a couple of years ago and have used them ever since. Steve, the owner, and his team are fantastic. They are responsive, prompt, courteous, clean, friendly, and competitively priced. They are everything a person wants and needs from a plumbing company and there is no need to look elsewhere.
Derek H.
10/11/2017 12:00:00 SA
Steve answered my call while on another job, told me he would be done shortly and to please text him the address. He was onsite within 1 hour. Polite and greeted me with business card. He quickly assessed the situation and got to work. Everything he needed he had on his well organized truck. I am very happy with his response and job done. Job includes broken pipe, valve and anti siphon, 1 1/4 copper pipe and hose valve. I recommend Steve for any of your plumbing needs.
Will E.
08/08/2017 12:00:00 SA
Steve is professional and does great work! I have used him on multiple jobs. If you need some plumbing done and want it done right, give Plumbing pros a call!
The secret is out. Steve is the best. The only reason I'm sharing is so he stays in business and is there the next time I need him. It's hard to find a more honest, transparent, respectful professional. He has years of experience to add to his knowledge of up to day changes in laws, permits, licensing, and technology. Steve was quick to respond and available that day to replace our water heater. He answered our questions involving several options tank vs. tankless, gas vs. electric. And he was reasonably priced in comparison to the other 10 quotes we got from other stores, companies, and plumbers. He is, of course, licensed and does excellent work. He even left us with tips and suggestions. And was a genuinely nice person I enjoyed talking with and being around.
Very quick and professional service to replace my water heater. Would recommend them 100%. Price is very reasonable. Thanks again plumbing Pros.
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