The Plumber

Great company! I had a gas leak that required a plumber's assistance. This company fit me in their schedule, fixed everything promptly and the price was reasonable. I definitely recommend and will use them again.

I have had The Plumber provide repair services several times over the last 10 years. Vince has replaced failing shower controls, replace toilets, fix leaking garbage disposal, and many other repairs over the years. My family calls him first for any plumbing repairs.  His fees are fair, his work is done right the first time.

Great service. Santos was the name of thee gentleman who came to fix our leak. He was professional and kind and easy to deal with. Fixed our leak quickly. Definitely would recommend their service to anyone!

Needed the gas line behind our stove recessed so our new oven wouldn't stick out. We called 5 different plumbers to get estimates to get the job done. With some plumbers months out on job bookings and others giving insane estimates, I was so happy to have called The Plumber. He was able to come quickly and gave me a great estimate in comparison to the 2 others I got so I had him complete it then and there! It was done in 40 min and was exactly what we wanted! Super friendly, reasonable and definitely who we will use for our future plumbing needs! Don't second guess calling them!

Vince is an awesome plumber. He was able to help us with same day service and had a great rate. He is very courteous and professional and gave us quick service. We will definitely use him for all our future plumbing needs!

Great service from Vince, he made a special trip to our house at the end of day on a Friday. Thank you Vince for squeezing us into your day. Reliable and honest service.

Highly recommended! The Plumber had been my go-to for years...For over 10 years I have called on Vince for his help.  He has always delivered, always been responsive and has received my referrals.  I recently had a leak break  and he was prompt to respond and make the time to get to my house.  Goes to show why he's the only plumber I would recommend to my family and friends.  He's a great guy, friendly, professional and trustworthy.

This guy has come to my mothers rescue more than once and even on Thanksgiving  day. My mother is elderly and he did not rip her off. I recommend him to all my friends
Honesty and quality is hard to come by.

Called earlier morning and came fast before 9am. In 30min solved two clog problems. Very professional. Recommend!

Hired this company to do a plumbing repair for me. I was amazed by the quality of their work. Santos arrived on time and listened to me and then quickly did the repair. He finished and left no mess behind. I will and do recommend this company.

Vince was amazing! Our water heater ignition system went out and he came out and realized the parts were still under warranty. Once they were delivered, he quickly came back out and got the parts replaced immediately. We are so appreciative! He's the best!

Have used him for years now. Great service, we call him for sprinklers, sinks, toilets and showers. Everytime we have a leak or some thing doesn't work we call him and he'll work around our busy schedules.

I think the hardest thing about having something break is not only finding some one to fix it, but also letting some one you dont know come into your house. It can be scarry for 2 women to let a stranger in your home. However, Vince is very respectful and trustworthy.

Vince is the BEST!  Educated me and didnt try to rob me.  A truly wonderful human being

I was having issues with my garbage disposal. Vince came and troubleshooted all the problems. He was courteous and explained every step. I would definitely recommend Vince for any plumbing work!

I have used this plumber for many years. He is honest and has fair prices. A friend of mine had another plumber do work at his restaurant. He was digging holes in many places. Vince went there and told the other plumber where the broken pipe was. Vince knows his stuff. Great guy !

I bet you're digging through Yelp reviews wishing you had a buddy, uncle, or family friend that did plumbing. You need plumbing work done well, timely, and hopefully at a good price. Luckily for you, clicking this vendor now means that you have just that! I have had no less than 6 plumbers do work for me over the three homes I've owned and I have never called one back twice. But the Plumbing Gods have finally smiled upon favorably and I have found my forever plumber, or at least until he retires.

I called Vince and immediately got the impression that I was dealing with a regular person; someone who wouldn't talk down to me, knew what he was doing, and wouldn't price gouge me. He made an appointment to come see the projects I needed done and was prompt with his arrival the next day. After he inspected he ended up leveling with me and explained how I could easily manage these projects myself which I'm opting to do. At this point, I wouldn't have been mad if he'd asked for a service call fee but he didn't, just wished me well and said call him if I needed anything else.

As fate would have it, I had to call him the very next day because we had a pipe start leaking in the front yard and the city determined the problem was our responsibility. Luckily, I already had a good feeling about Vince and called him up. He came out quickly AND by some miracle managed to get the work done the same day even though it meant working into the evening.

We are so pleased with the work, pricing, and above all the service we get from Vince. I have no doubt that anyone who chooses to work with him will be completely satisfied AND become a permanent customer.

So this post is a long time coming. I actually had them come out last year but I've been so busy I forgot to write a review.
First off let me say that they were very nice. I really appreciate when people go out of their way to be considerate of others.
Second let me say the work that they do is good. The work I had done is still holding up well.
Lastly, the cost and ability to diagnose the problem is where I have a big disagreement. Here's the story:

Called them out for a leak in the master bath under my bathtub. Since I live in a mobile home they said it would be $150 just to go under the house BUT if they ended up doing the work that it would go towards any work. I said ok.
They said my tub must be cracked and I needed a new one which was $300-400 or more not including a new tub. I didn't have that kind of money so I paid them the $150 and they left.
Well my dad said that can't be right. So he went under the house and took a look himself. He said the tub wasn't leaking but that it was a pipe.
I called them back out and they opened a panel in my wall outside that went directly to the tub pipes and they were in fact leaking from there. I asked how much he wanted to fix it. He said $150. I said I already paid $150 last time and they misdiagnosed the leak. He dropped it to $100 which I paid because I needed it done but wasn't happy for over paying.
It was their misdiagnosed leak that would have cost me hundreds or even a thousand dollars to get a new tub put in. Thanks to my dad that didn't happen. And they expected me to pay more for work they should have done the first time? That's ridiculous. I will NOT be using them again.

Make sure you get a second opinion with this company. Even if they are nice and do good work it's not worth it if you end up paying for something that doesn't need to get done.

Santos Sifuentes was extremely respectful and professional. He came and fixed a huge broken pipe. He  kept us in the loop of what was happening and what he was going to do. Would recommend his services to anyone!

When you are in a situation... and you live far far away... no doubt you need a plumber in the IE, call Mr. Vincent!  As usual, he was timely and responsible.  

We will most definitely hire him again for the repair.  

Thank you!

Claudia F.

I am just the tenant in the home I am renting, but I have watched the owners struggle with plumbing issues since almost the moment I signed my lease back in February of this year. I have almost lost count of the various local plumbing outfits that have come by and taken advantage of the owners naivety selling them repairs that were over priced, poorly installed and never truly fixed the underlying issues with the sewage system in this 55 year old home.  This outfit not only showed up on time to begin the work when they communicated they would, but even offered to start earlier than promised knowing my family is without half of our facilities until the needed repairs are done. All of their employees are well spoken and clean up properly after they are finished for the day, unlike just about every company prior. We have had tree roots compromising the main sewer line since day one. Four companies later and this outfit removed them and verified their removal with a camera their first day on site. Although I am not the one footing the bill, the owners have even commented how reasonable the pricing was. I will certainly always recommend The Plumber out of Rancho Cucamonga to anyone that asks who I trust. Thanks again for showing up on time and delivering! My family appreciates it!

Excellent plumber for all of your plumbing needs!! Vincent is extremely professional and an expert in his field.  We have used him a number of times over the years, and have been completely satisfied with his work.  He is prompt, courteous, knowledgeable, and fair-priced.  I would highly recommend The Plumber!! Thank you Vince for a job well done.

Was in a bind for quick service and he got right back to me.  Problem sink solved.  Thank you!!

This was an emergency call to THE PLUMBER as the shower valve in my hallway bathroom started leaking.  They scheduled me right away and gave me recommendations.  I have a mixet valve that to my opinion is not very durable as i always had issues with it.  I asked The Plumber to upgrade my shower and recommended the Moen.  They started working on it the same day and was done in less than 2 hours.  Very happy with the work and pricing.  Very punctual as always.  We have been using them for over a decade now for all our plumbing needs.  If you have plumbing issues, you don't even need to get a bid, just call The Plumber because you know you will get the best pricing and have the peace of mind that the job was done right.  Thank you Vince!!!

They showed up gloved and masked for safety which was appreciated. They worked efficiently, were fairly priced and was able to get my sink working properly in no time. Will definitely be calling them again when I need something addressed!

Always provides great service. Friendly, reliable, honest and clean.   Whenever we've had an issue the response time is excellent.  I've always been extremely satisfied with the service and grateful that we've found The Plumber.

When we had a leak a couple days ago and our unreliable previous plumber didn't show up (again), we were scrambling to find help. I called and initially it went to voicemail. Being in such a rush to find someone, we moved on calling others. However, Vince called me back and immediately the sound of his voice gave me a great first impression. I had to leave for work, but my parents received him and raved about how he fixed the problem, how he was an incredibly nice man, how they wish we had known him years ago, how he respected safety and wore a mask, as well.
Even the next day when I got home from work, my mother continued to say how at ease he made them feel, that he would take care of the problem.
Our family is grateful to Vince for taking a last minute call. We are so glad to of found someone trustworthy, reliable and a good person.

Best plumber in town. Extremely friendly very professional. I would like to think I'm very handy around the house I quickly found out I was way over my head. The plumber is a family owned business and was very helpful even offered advise on how I can remedy my problem myself. Nevertheless I choose to book an appointment he was in n out in less than an hour

I have used this business twice now. I couldn't be more pleased with the service. They are responsive, knowledgeable, professional and reasonably priced. I highly recommend this business and would use them again without hesitation.

Quick to respond and honest work.  Especially during these days with shortage of supply and staff, Vincent was able to personal come to fix my disposal issue. Not only the fix, but recommended some tips for preventative measures. Highly recommend.

I consider Vincent our go to plumber. We have called him on numerous  occasions and he has always rectified our situation that day. He is very responsive and always on time. His fees are quite reasonable. So glad we found someone we trust and can call to help us with these stressful plumbing emergencies. Do yourself a favor and call him.

I'd give him 10 stars if I could!! Our water heater recently broke and Vince was dispatched to come out and put in a temporary water heater. The first one didn't work properly, so he made an additional trip to our house and he worked diligently to find us a new temporary one. Awesome to meet someone who works so hard work and give so much effort! We appreciate his trustworthiness, honesty and the peace of mind he has given us. He will definitely be our first call when we need a plumber again.

I called on a Friday afternoon for a totally stopped up kitchen sink. Vince had already finished for the day but he said he would come anyhow. He was here in 45 minutes and done shortly and was very efficient and reasonable. Now I need a toilet replaced so I've got him coming out again.
Highly recommend him.

Vincent did such a great job replacing our toilet & our leak issue from under the toilet at my shop. He's prices were very reasonable and came to our rescue with in one day of calling him. He's very professional and easy to get along with. I will definitely recommend anyone to call Vincent for all you plumbing needs. I am now leak free :)

Vince couldn't have been more professional he came in diagnosed the problem fixed it and was out I would highly recommend The Plumber and Vince!!!

I have used The Plumber a few times already and today I needed another urgent service for my kitchen garbage disposal. I called The Plumber and they responded to my call quickly and arrived within the hour. I also appreciate their fair rates and kindness. They respect my home and don't leave messes behind. And most important of all, they are honest with me as they operate as a family business.
Thank you, Vincent and Bryan!

Prompt, honest, clean and thorough. What more could you need from a plumber? Thanks Santos Sinfuentes!

The Plumber company has come out multiple times after having a major water leak from my water heater. Every time they've come out they have been extremely professional and helpful. They have gone above and beyond to figure out my plumbing issues and I am very grateful for the work they've done. Santos, Bryan and Vincent all worked efficiently to take care of my newly purchased home.

Very UNFAIR how I was treated by Santos (the plumber) and Vince (the owner plumber). Not sure how this company is still in business or even has a license!

Santos is the plumber I was talking with that was sent to my office. In the beginning, everything started great. He gave me a quote for 10 items to be fixed for $550 2 weeks ago, while i was having my office restroom remodeled. 2 weeks later I called him to come by, I asked him to fix only two problems, he quoted me $380. Seemed very irregular and unfair. I told him the price was more then expected. He didn't explain why it was. Then, he said I'll call you back. Turns out he left my office, leaving me with the problem I have and starting to work.

Then I spoke with Vince the owner. Seems these 2 have issues with each other!! Very weird, they blame each other. Vince complained to me about why I'm talking prices with Santos. Very odd! And very unprofessional. To me, as the customer. I don't know whose who. Santos was the person I was talking to the whole time, not sure why Vince responded that way.

Bottom line, this company is very sketchy! Be careful calling them. Both of these people changed their quotes. Its NOT FAIR getting a quote and then the quote changes!! That's just taking advantage of customers at this point.

In the meantime,  I gave them a few other jobs in the last 2 weeks also, which i paid in full, whatever they fixed it. But I felt this was price gauging on their last quote.

Turns out, another job I gave them, yesterday, for a sink not draining, Santos fixed my draining problem BUT now my sink is rattling out of place. Not fair, not my fault!!!!!!! They literally fixed one problem and gave me another problem. The worst part is, I had to find out by myself when I walked into my office this morning. Santos didn't even have the decency to tell me my sink is out of place and rattling. That's Wrong!! I paid $350 for him to drain this sink. I didn't ask any question about the price because I thought they were fair and they would fix it. But he miss aligned my sink and now its moving. It wasn't moving before. On a side note, Santos was rude to my staff about he needs payment but I didn't even know he was done. I paid them.

Mental note to future customers, be very careful giving The Plumber a job! They change their quotes, based on if ur back is against the wall. They fix one problem and break something else and don't take ownership of that problem. Then they tell you, go find another plumber after starting a job and leaving you stranded. When you call them about it. They don't answer.

Seems like they don't understand why their wrong but one day I'm sure they will!

I sent message via Yelp describing my issue- received a Yelp message back to call and schedule an appointment-called and left a voicemail-as well as an additional message via Yelp - no call back - no return message or text-glad I got another completely professional and responsive professional to assist - this was definitely a less than - 1 star experience!