Description
Licensed Los Angeles electrician serving the greater Los Angeles and surrounding areas. Provides electrical contracting services including electrical repairs and installations, electrical troubleshooting, ceiling fans, panel upgrades, home lighting, complete rewires, electric vehicle chargers and more. We believe in treating our customers the way that we would want to be treated, both regarding quality and price. The price that we quote you up-front IS the price that you will be charged. Sometimes, our electrician in Los Angeles can suggest ways that you can save you money, for example, if you wish, by purchasing your own fixtures. We also work out the most efficient way to get your job done, and we offer all our new customers $25 off their first electrical job. We work hard to live up to our company motto, Quality Work at an Honest Price and be your number 1 go to LA electrical contractor.
HISTORY
Established in 1979.
Over the years we've grown into a 25-employee company, providing electrical services to homeowners and businesses throughout the Los Angeles area. We believe in Quality and offer a Lifetime Guarantee on all our work. We are fully licensed, bonded, and insured as an electrician in Los Angeles. We have an A+ Rating with the local Better Business Bureau, and in each of the last few years, since in 2009, we earned the Angie's List Super Service Award.
ABOUT BUSINESS OWNER
Kim Hopkins, owner of The Electric Connection, has been involved in the electrical industry since 1975. He established The Electric Connection in 1979, and over the past 35+ years The Electric Connection has grown into a 25-employee company.
The Electric Connection specializes in residential and commercial work, and Kim Hopkins provides advice and answers to various technical questions on a daily basis for those involved in the different phases of the real estate industry. Several home inspection companies post The Electric Connection on their website as one of the electricians they recommend, and Kim Hopkins provides their staff members with over-the-phone technical advice and educational meetings.
Kim Hopkins is also the author of Successful Contracting and is a business consultant to other contractors and electricians. Los Angeles has been his home for over 50 years and he has always felt privileged to provide quality electrical service to greater Los Angeles areas.
SERVICES
EV Charging Station Instal…, Outlet Installation, Lighting Repair, Commercial Services, Wiring Installation, Generator Repair, Residential Services, Lighting Installation, Electrical Panel Installation, Outlet Repair, Electrical Panel Repair, Wiring Repair, Generator Installation, Smoke Detector Installation, , ,
Reviews
Susana P.
04/07/2023 12:00:00 SA
We have used them for multiple projects such as EV Charger installation, Electrical System inspections & a few other electric repairs. Their technicians are arrived when expected, conducted their inspections, made their recommendations and completed the job professionally and promptly. We've had other electricians make appointments and simply not show up, or even call to reschedule. James was very helpful in helping us get our electrical repairs completed. I will continue to call The Electric Connection for all of our electrical repair needs.
Andy L.
04/08/2023 12:00:00 SA
Hugo and his crew were terrific. They knew exactly what needed to be done and took care of it. If you want your Electrical done correctly, choose these guys.
I was impressed with how attentive they were in securing the information needed throughout the Inspection; they took photos which they shared with their Team of Electricians who came by to work on the place so that everyone was on the same page. Not only that but they showed up on time too! - two great things you would hope from an electrician or contractor!
The communication between us was also good as well.
I have no complaints at all and can only say they did a solid job on my Electrical. We had our Electric Panels updated and that went smoothly! Pleasant exchange with the crew as well. Friendly, experienced and knowledgeable of their craft. Need I say more?
Thank you so much for all your help and estimates!
They came and installed my EV charger (Tesla Wall Connector). They walked me through the paperwork I had to submit to get the permit from the city, which helped saved me some money, but the city's response was much slower than I would have liked. Make sure you get your permit.m!
Fabio and Bob were my contacts via phone and email respectively. The technicians came to me and had uniforms that were clearly recognizable. Very respectful and even offered to look over a couple concerning outlets of mine within my home. I will definitely be asking them back for help with those. They also had to run out to get one part they needed since my breaker box required it. Appt wasn't more than an hour. I made sure I had the EV charger equipment beforehand for the installation.
Jason R.
05/01/2023 12:00:00 SA
I used them for a level 2 EV Charger installation and everything was fantastic. They gave an incredibly detailed quote when i reached out via email and on the day of the installation, they also measured everything and re-confirmed the exact quote based on how much conduit they had to run from my panel to the install area at the front of my home. They also took care of pulling my permit from city of LA and were very communicative through the entire process, including giving me a heads up on the LA inspector arrival time to get it all finaled a week after the work was complete.
They were thorough, detailed and explained everything throughout the entire process! No unpleasant surprises.
I found EC on Yelp to install my Wall Charger three years ago and they did a great job at a reasonable price. I've been having them come every yr for an annual maintenance check up. They're always really responsive and have a flexible schedule. They just came today for a check up and I added an additional service to replace my old motion lights to new ones since they're already out here. They did it quickly and guided me briefly on how to pair the app with the sensor. I trust them and will be calling them again.
These guys install Tesla Wall connectors all day; and they do it efficiently.
They certainly have my recommendation.
Julianne L.
04/09/2023 12:00:00 SA
I needed my Tesla charger installed and reached out to 4 different companies for quotes. The Electric Connection provided the most complete and thorough quote. They were prompt to respond to my emails and questions and made the process easy. The day of install, they were quick, thorough and professional. I'm glad I selected this company to complete the work and highly recommend them.
Enrique O.
04/07/2023 12:00:00 SA
These guys are seriously the best. I called a lot of places, but when I called The Electric Connection the person I spoke with (Tony) was professional, answered my questions with clear languaging, and explained the process. They were so different from the other companies, and with one of the lowest prices, so I wasn't sure if they were for real. They said they could get the city permit for us, be at our home that Friday, and then help us set up and manage the city inspection afterward. No-one could confidently say they knew how to do all that. And, they showed up on time, were very courteous and professional, and then emailed me right after to set up the inspection for a few days later. I couldn't be more happy with their service.
The electric Connection help me install a Tesla charger in my condominium. They were good with communication. The electricians were polite and the job they did was clean.
Christina P.
08/01/2022 12:00:00 SA
Juan Carlos and his crew came out to install my Tesla wall charger. They arrived early and with everything needed got the job done within a couple of hours everything was done nicely and they cleaned up!!
Thank you ELECTRICAL CONNECTION.
I had a whole extremely lengthy review of the Electric Connection, so lengthy in fact that yelp said it was too long and therefore I could not post it.
It is probably for the best because in reality when we check our trusted Yelp reviews we really just want to know the facts that will quickly help us decide between businesses. With this in mind, here is my updated review.
While the Electric Connection was not all bad, I will explain later, The fact is that the installation job that they did was not according to the manufacturers guidelines. The bottom line is I never would've known this except that it was brought to our attention by the Inspector from Building and Safety. Apparently the issue was not bad enough for the inspector to refuse a sign off but it was not correct according to the manufacturers guidelines. Without getting into the minutia that I am trying to avoid, The issue was that the Inspector noticed that the bend radius of the incoming A1 and B1 terminals were close to being excessive for the gauge used. It was pointed out that the wiring diagram was for an underground service. For overhead it is recommended to be installed differently in order to avoid an excessive bend in the wires.
I guess the bottom line is that when we hire a professional, we expect certain things. I expect that the manufacturers guidelines will be followed, I don't know anything about the electrical standards, that is why we hire a professional. If the work they did was such that the building and safety inspector mentioned that it was not correct, I feel the obligation to put this in my review. We have choices and we should know that our choice is the best one, thank you Yelp!
Here's the good part about the electric connection, they have hired some exceptional employees, James and Tony in particular. James is a fiercely loyal employee who sold me on the company in the first place. I fear the problem is that they did not live up to James's promises. He promised 100% satisfaction and when I didn't have it they did nothing to rectify it. Disappointment!
Chris Lloyd from Electric Connection came twice to my house, once to repair an existing outdoor installation and once to install a motion sensor for back yard safety. He did an excellent job. The office sent me photos of the work and receipts for my payment. I will gladly phone Electric connection in the future when I need Electrical work in my house. Their price seemed high, but I didn't shop around. I am grateful that the work was done promptly and well.
Jean K.
Armond H.
11/11/2022 12:00:00 SA
James Garcia made it it so easy. Very dependable great communication. Helped me to choose the right product for the project followed up to make sure the job was done correctly. Reliable, attentive, fair, professional. You can't ask for more. I will be doing business with them again. Smoke detector experts. Don't even bother calling anyone else.
tea e.
04/06/2023 12:00:00 SA
I couldn't ask for a better experience - I contacted them online, described what I was looking to have done, and my availability - they asked a few additional questions and they sent a quote and fit into my availability - the 2 workers showed upon time, talked about the project, made a suggestion and completed the job professionally and to the quote. I've had other electricians make appointments and simply not show up, no call, no consideration for my time. I will keep The Electric Connection on speed dial!
Electric Connection is my goto for electrical work. These guys have done all my needed electrical work including installing a Tesla 240V home charger and general troubleshooting for when e.g. outdoor outlets failed.
Great customer service and communication! I had a urgent situation with half my house out of power. They set the time, clearly communicating cost and called to announce when they were nearby. Technician was professional and knowledgeable. Sometimes home repair issues feel like car repairs where you worry you might be taken advantage of because lack of knowledge of the issue. My issue was solved in less than 30 minutes and I'm already looking at using this company for some planned projects.
Chris F.
01/09/2023 12:00:00 SA
I always call Electric Connection because they do such consistently great work. Today they came out in the pouring rain and installed a floodlight and security camera with no hassle or complications. And it's been like that every time. The estimates are on track, the electricians explain their work and the entire process, and they clean up after themselves and leave the site in good repair. It's rare to find a contractor you can rely on in L.A. I'm glad we've got them.
Rebecca M.
01/06/2023 12:00:00 SA
***
We used the Electric Connection again in the end of 2022 to install a dedicated outlet for an outdoor spa, and Bob and his team were fantastic. They were able to fit us in on the same day (!) and they were so flexible with us on some last minute scheduling issues.
The quality of their work was excellent as always and they even made some recommendations to save us some money. We are customers for life!
***
The electric connection installed our EV charger on an exterior wall next to our driveway. Our experience with them was fantastic- everyone we spoke to was professional, knowledgeable, and helpful. They showed up exactly when they said they would and did a very tidy job on our charger. We would definitely recommend them, and will definitely use them again!
Danielle & Bob @ The Electrical Connection were great to work with. They explained everything clearly and got me booked with an electrician within 24 hours. The crew that came out were friendly, on-time (early) and efficient. My EV is now charging at a great speed and I couldn't be happier. :-)
Warren P.
04/03/2023 12:00:00 SA
I needed to exchange my previous EV charger (for a Chevy Volt) with a Tesla charger. I reached out to several companies but Electric Connection took the time to ask me questions and request pictures of the panel and the existing charger in order to give me an accurate price quote. They came the next day and replaced the charger quickly and charged me exactly what they had quoted. No upcharges or surprises. I will definitely reach out to them again for future electrician needs.
M G.
03/03/2023 12:00:00 SA
Excellent and personal customer service. Always appreciate professionalism and guidance from their electricians.
Celina T.
07/03/2022 12:00:00 SA
I needed some last minute string lights installed for a party and electric connection was here right away to give me a quote and a few days later they did the installation. Everything was done very professionally and quickly. They also replaced my ceiling fan in the patio even tho that was a last minute job I asked for. I would definitely use them again for all my future electrical jobs.
1 year elective follow up EV charging plug and connection to panel set price. Great job with list of what they did after. I prefer safety rather than being cheap and risking things when I have 2 cars using it almost everyday or every other day. Things can happen with that much usage.
Jeffrey D.
11/09/2022 12:00:00 SA
Highly recommended! Communication was quick and clear throughout, and when they were onsite, they were very quick and clear with what they were doing. Prices were very reasonable and they finished way faster than expected, with the work looking really clean and professionally done. Will definitely use again for our next electric upgrades and fixed!
Lin S.
03/11/2023 12:00:00 SA
Excellent customer service and everything was handled professionally. I needed an EV charger installed. I called several companies and the Electric Connection won my business. They took time to look at my panel and make sure they could work with my existing panel with minimal changes. They took care of acquiring the LADWP permit and scheduling the inspection with LA Building and Safety. They kept in communication with us throughout the process and answered several questions we had along the way. They showed up on time and the work was handled very professionally. I found this company through my Facebook Community page (where it had multiple positive reviews). Then I looked at YELP, which also had good reviews. After talking to Bob and Tony in the office about my specific installation, I felt like this company was the right company to install the charger. Glad I found them.
I needed to have a Tesla Wall charger installed and I contacted several companies from the Tesla list. After uploading the requested information, this company provided a detailed cost estimate and a very reasonable price for the permit. The installation went well and completed per the cost estimate, they also coordinated to have the City inspection conducted which was very convenient.
I had three minor install/replace jobs in the house, ceiling lamp, smoke detector, GFCI outlet. The crew arrived on time, very polite and professional. Accomplished everything without a lot of fuss and entirely within projected costs, so I am very pleased and would use them again.
The Electric Connection recently installed a ChargePoint EV Charger. They were extremely professional and exceeded my expectations throughout every step of the process, from estimating through permit documentation. I highly recommend them and will be using them again in the future.
Had a great experience with the Electric Connection. I was able to get a quote for my Tesla charge installation with in 24hrs. They are great at communicating and accommodating. The technicians that came out of my home where friendly knowledgeable and responsible. They explained the process before they began and explained once again after they finished. Overall a 5 plus. Thank you
Deb H.
11/01/2022 12:00:00 SA
The wonderful team at Electric Connection has been our only electricians since we moved into our 1929 home. From complete rewiring 12 years ago to repairing a worn-out switch recently, they are always completely professional and thorough. We always sleep better knowing they have checked out any electrical issue. Highly recommend.
They installed my EV charger a few years ago and came out recently for maintenance. On time, professional, friendly, efficient, good communicator. Definitely recommend this company for any electrical need.
We have used this company three times. The first time was to install a Tesla charger at our old home. We liked them, so we had them install some recessed lighting.
Then we moved to an old house that had knob and tube. We had the Electric Connection come and rewire the ENTIRE house and a detached garage. A huge job that took at least a month. These guys did a great job. It's a messy project, with holes knocked in every wall, but they left everything patched and clean every day. They met with every extra request with happy compliance.
We will be having them back again for some small stuff.
George S.
11/04/2022 12:00:00 SA
Want to give compliments to the two young electricians who came by this morning to install/re-install a ceiling fan which finally was going kaput. They arrived at the beginning of the time window (was 10-12, they arrived at 10). Both were courteous, thoughtful of masking. The job took literally 15-20 minutes. Both worked well together, took care of business, left little mess and did a fantastic job. The new, updated fan is up and running - no worries.
I also want to compliment the dispatch who made the appointment and helped me find a time I needed (I was off work the day of the install, wanted to be in the house). Also very helpful, courteous, eager to help and get me what I needed. The price for the install was $185 - not sure if that is low or high? However, the excellent, efficient work was absolutely worth the price and I would hire The Electric Connection again without hesitation.
John F.
08/12/2022 12:00:00 SA
They we're responsive and professional. They worked with my calendar and were prompt and on time. They installed my Tesla charger before and are responsible for its maintenance.
Jared W.
09/02/2022 12:00:00 SA
Overpriced and installed my car charger in a way that wouldn't qualify for the LADWP rebate (NEMA plug vs. hardwire). My estimate was for it to be hardwired and the installer said it would be better to do NEMA plug. I am not an electrician so I don't understand the technical aspect of it. They wanted to charge me more to come out and fix it, despite a healthy margin on the initial install, and claimed they don't know they requirements of the LADWP program despite LADWP being the largest utility in the country and certainly covers the bulk of their service area.
Paid less money to have someone come fix it. Work with local experts, not companies that are trying to work volume.
J H.
11/04/2022 12:00:00 SA
These guys are very responsive and when they couldn't make the first appointment they made it Right by offering a significant discount and arranging to come on the weekend.
These guys are fantastic! From the front office which is very organized to the techs that are friendly and smart, this place is a well-oiled machine. I have been using them for years and will continue to call on them for all my electrical needs for years to come.
Gabor K.
01/09/2023 12:00:00 SA
Big or small the job is always done with quality and in a timely manner. Don't hesitate to use the Electric Connection...I have used them for years and have never been disappointed with there work...
Noreen Demera O.
1/27/2022
Roger and Sergio were great! Early, efficient and cost-effective. Very professional and great quality work. I would highly recommend them and the Electric connection! Thank you!
Linda D.
11/01/2022 12:00:00 SA
I've used the Electric Connection before and have always been satisfied with their work. This time I had the same experience. Prompt, courtesy and knowledgeable Electrians. Not to mention fair pricing always!
The Electric Connection were absolutely excellent from start to finish. They installed an EV charging point in my garage, and from the first visit when they came out to review the work and provide a quote, they were knowledgeable, clear and straight forward.
City permits, inspections, installation, quotes, billing, communication, etc., all went just perfectly.
I could not recommend them any more highly. I'd use them again in a heartbeat.
Very happy I went with these guys. They were the highest rated from Tesla's referral list but sometimes you never know how reliable those ratings are. Turned out the ratings are right. These guys do very high quality work. They go the extra mile to make your install look as seamless as possible. You can tell this is their specialty and they have a ton of experience installing wall chargers. Definitely recommend these guys. I have two Tesla's and they installed two wall chargers and calibrated them both so my electric panel could handle them without any problems. Couldn't be happier with the outcome.
Craig K.
07/02/2022 12:00:00 SA
No surprises. Great communication! Work was done in a timely and professional manner. The Tesla wall connector they installed worked perfectly. In the future, I know where I'm going if I need electrical service. Thank you very much!
Mike R.
12/01/2022 12:00:00 SA
We had them install 240 V in our garage for our new electric car. Everything was done seamlessly and on time. Great communication. They were recommended by a good friend and now I'm recommending them to you.
I highly recommend The Electric Connection.
I was impressed by the level of efficiency and professionalism of their whole staff.
Omar (and someone else whose name I didn't get) repaired some broken lights at our buildings and also a broken outlet. Hugo who came to the property to give their estimate was great and answered by emails in a timely fashion and gave me all the info. I asked for.
Their quotes were not the lowest, but they do quality work and know what they are doing. Happy to have electricians we can trust and contact in the future.
I've used The Electric Connection on several occasions. They installed lighting fixtures at a previous residence, and they redid our whole electrical system at our current residence because the house originally had a knob and tube system.
Most recently, we had a breaker go out for no apparent reason, and they were able to squeeze us in with a same-day appointment. Their dispatchers and technicians have always been friendly and courteous. If they service your area, I recommend you give them a try!
Mysterious things were happening in my walls. I called Electrical Connection and they showed up about 2 hours later with a 2 man team. Found an extremely dangerous hack left for us by the former owners and fixed it. Also, did a bunch of other bits and bobs. Very Reasonable. Very professional. I highly recommend. wIll use again.
J D.
04/02/2022 12:00:00 SA
Hats off to this company-The Electric Connection. They are very professional and has a great customer service. Bob is just one of a kind with wide knowledge of what needs to be done. When I had an issue with the schedule, Danielle was so patient, very accommodating and considerate making sure that the installation schedule best works for me. Their team has the best communication process making sure that there are no missed items from my end and on their side. On the day of the installation, Omar and Tony explained well to me all details to a way I would understand how EV needs are in terms of power etc. I would definitely recommend not just their company but the teamwork of their employees as well!
Our house was built in the mid 40s and had most of the original wiring, with a few non-professional tweaks made over the years and it was really showing its age. We had many unusable fixtures, sockets in weird locations, the panel outside was a nightmare, and recently we'd begun having frequent flickering and even a small spark/smoke incident with one outlet. We'd been wanting to get the wiring upgraded for a long time, just because the amount of electronics in a modern house are much more than the builders in the 40s could have imagined, and of course we couldn't run the microwave and toaster at the same time, that sort of inconvenience, but also more and more I felt it was becoming a safety issue as well.
We finally had some money to actually get the work done, so we decided to take the plunge. I was nervous because this was my first time having any large scale repairs done (or honestly even small scale), I didn't know what it would involve, and also we have five indoor only cats to consider. But it needed to be done.
I am so glad we went with the Electric Connection. Everyone we dealt with was very friendly and professional and really put my mind at ease. The workers themselves, Luis and Jerry, were amazing and went above and beyond. They were great with the cats (four of whom just hid the whole time, but one wanted to watch) and very friendly.
This was a big job, including installing a new panel outside and new fixtures in every room, so they were here for a total of six days. It was stressful for us and the cats to have that much interruption in our daily lives but Luis and Jerry worked quickly yet professionally and did everything with as little disruption as possible. I would not hesitate to call these guys again for any future electrical upgrades we need (our garage, for one...).
Loved the Electric Connection. Manny was super friendly, gave an honest quote, and fixed what was needed without trying to upsell me on extra features. I will definitely call them again to do more work in the future!
Ankush I.
04/11/2022 12:00:00 SA
They were great. Came out and did the job quickly. Super responsive. Best value and customer service I found.
Here's my honest frustrating experience with this company 2 years
I wish I wrote this earlier because I had such a bad experience and costed me my time: I hired this company 2 years ago to install my level 2 wall charger because their reviews were good and they had the earliest appointment. They sent out a nice guy named Chris to install my wall charger. 3 months later, my model 3 wasn't charging. I found out the wall charger circuit board was fried. They sent Chris out to fix it. I called Tesla support and they asked for the electrician to call them. He didn't. He adjusted the amp and puts in a new circuit board. He refused to call Tesla and talked to his secondary boss instead. Another week later, my circuit board was heating up up. I talked to Tesla and they said the electrician should have called them. Electrical Connection sends Chris out again. He still refused to call Tesla, talking to his secondary boss instead. They both give me the run around saying that my wall charger was working fine even though my circuit board was running hot. I had to go through Tesla and they advised that the electrician call them so they can adjust some settings on the wall charger. I finally had to go the head of Electrical Connection to get things sorted out. She was nice enough to tell Chris to call Tesla. On his 4th visit last year, Chris finally called Tesla, adjusted the settings per Tesla's reccs and finally fixed the wall charger. As a customer and client, I SHOULD NOT BE CALLING TESLA MYSELF! All you needed to do was call Tesla. I even gave them the phone number and the information on how to adjust the settings. I shouldn't be doing that. Chris could have saved himself time (my time as well), the hassle, and driving if you had just called Tesla about the wall charger the first time. I should not have to call your head boss to do the right thing A simple phone call would have fixed everything. Don't ignore your Tesla specialist. They are just a phone call away.
By the way, they charge $125 for maintenance.
Addendum: As a added sign of respect for their clients, Danielle just cancelled my maintenance visit after the review. Thank you for cancelling on me. I found a better electrician that doesn't charge me for a visit who is much more professional.
I hope no one has to go through what I went through in dealing with this company.
The Electric connection is great, I highly recommend them. I needed an estimate for a laundry list of various electrical needs and fortunate to get in touch with James. He was easy to reach and went through every line item with me-- providing a price and detailing exactly what they'd do. Looking forward to working with them in the future. Thank you for your help James!
These guys are THE BEST!!! I had an electrical issue with my HVAC system at my rental property, and was not able to get anyone from anywhere. I called electric connection and James sat on the phone with me for an hour and literally talked me through troubleshooting this with the HVAC tech. He didn't have to do this, he didn't know if he was going to yield any business or fruits from all his efforts. Seriously blown away!
Eventually, I needed actual work done on my own home and had them come install some can lights and ground some outlets. Man, a job I thought was going to be a total mess turned out to be such a clean and fast turn around. Their staff are so professional, courteous, and clean! We had a newborn so I was really worried about dust etc. which turned out to be completely unnecessary. Seriously the best! The follow-up afterwards to check on me is nuts too, they care so much that you are happy! 50 stars for these guys!
The Electric Connection installed an EV charging system in our garage this week. Every part of working with the team was outstanding. Consistent and informative communication to ensure we had the right set up, arrived right on time, and did a perfect job. The final price was exactly what they said it would it be. This is the kind of service that turns one-time-buyers into lifelong customers. Thank you!
Peyton Z.
01/11/2023 12:00:00 SA
I recently bought a Tesla as a new car and needed to find a local company to install a wall charger for me at home. I was worried that the fact that I live in a condo and the existence of HOA would heavily restrict my search for a good electrician to install one for me. I was additionally worried since I would be the first person to install a wall charger in a shared garage. After reading the reviews for the Electric Connection, I called them up and had them conduct a preliminary site visit to determine the feasibility of a wall charger installation. The electrician, Hugo, was very informative and assured me that installation was relatively simple, needing around a day's worth of time. I did have to pay a fee for them to visit, but it was counted as credit toward the final price since I went with The Electric Connection in the end. I arranged a date with the office for them to come install the charger after getting approval from HOA. The fact that The Electric Connection is licensed and insured provided a lot of comfort for our HOA board as well, so I heavily appreciate that the company took the time and effort to secure their license. On the actual date of installation (1/9/2023), Alex arrived on time to our building despite HEAVY rain. I was also not physically present on that day, but the company was more than okay with my fiancé being present instead. I really appreciated that Alex arrived and installed the wall charger in a day despite flash flood warnings, constant downpour in the alley, and even tolerating our neighbors bothering them during the installation. My fiancé had nothing but good things to say about the entire process. The finished product was amazing, and I am now enjoying charging my new car at home. The only thing that I felt a little iffy about throughout the entire process was the expensive price tag attached to the installation, but I know that living in Los Angeles, installing it in a shared garage, and using a well-regarded and licensed electrician contributed to the final price. I would highly recommend The Electric Connection for your wall charger installation needs.
Char L.
05/11/2021 12:00:00 SA
Great customer service and backend team support from calling to make the appointment to receiving an emailed invoice after the job is complete. Electricians arrived within the appointment window and were able to quickly identify my doorbell problem and fix it. Photos of the job were sent to me as well.
Working with this company has been stressful, unprofessional, and sub par. It was a simple job of bringing up a smoke detector to code, moving it at least three feet away from a ceiling fan. I told Bob I needed to pass code and was assured you knew the current codes to pass a commercial permit. It didn't pass. The city said the electrician should have known I needed an updated breaker as per new codes, but when I called you back, you said, we didn't know you wanted a breaker too. That will cost you money to come back. I hired a professional to tell me, not for me to tell you how to bring the smoke alarm up to current code. I got another electrician in right away, fixed it, and passed today. I will never use this company again and will tell everyone I know not to.
I was contacted yesterday by the Electric Connection saying the city inspector made a mistake. As anybody out there knows, telling a city inspector he made a mistake is not something I would recommend. Just do the job right, on time, and pass. That's all I wanted and didn't get.
Extremely responsive, honest pricing, and the two guys who came to do the work were clean, organized, respectful and super efficient!
Their pricing was clear and honest from day one which I really appreciated it. Scheduling the service was easy and they quickly responded to all of my (many) questions prior to service. I will definitely use them again!
I hired this company to install a wall connector for an EV.
I appreciated their level of communication, punctuality, and flexibility.
Bob, their production manager, kept in constant communication with me and answered all my questions without fail. Danielle, their general manager, also answered my questions, even when I was asking said questions during the holidays. Fabio & Tony, their dispatchers, assisted me with getting my permits situated and their level of attention was impeccable. And their techs, Omar & Adrian, installed my wall connector without issue. They even altered plans a bit to fit my dad's requests, and I appreciated that flexibility.
I plan to do a bit more electrical work, and I'd definitely chose this company again.
Agatina L.
03/10/2022 12:00:00 SA
They were very quick to respond, efficient and helpful. I was impressed with their level of attention to all of my questions and emails.
Sean N.
12/08/2021 12:00:00 SA
Hands down THE best service I've ever received for installing my EV charger for my Tesla. With someone like me having no knowledge of how this was all going to work, Bob, Manny (the electrician) and his assistant did such a fantastic job of reassuring me that everything will go as planned. I live in a townhome and didn't think my home was feasible enough to install a NEMA 14-50, as my whole home runs on a 60 amp breaker especially with the sub panel being located in my home and not attached to the garage but Manny knew what to do and finished the job in 1.5 hours! The crew arrived on time as promised and they were so patient, kind, and very genuine overall. They were the only ones that would offer me the best quote along with installing my outlet as well! I would highly recommend them - They will not disappoint! : )
Very poor electrical work. Left a huge mess which I had to clean up. Would not recommend. Better electrical companies out there.
Professional, fast and on time! I got a quote to have my Tesla wall charger installed in my garage, not only the quote was cheaper than any other quotes I received but it ended up being even cheaper after the electrician evaluate that the job would be easier for him to do when he saw it in person. Jesus and Rogelio were awesome, in and out within 1h and completed the job!
I HIGHLY recommend The Electric Connection!
Thank you guys!
Chris S.
03/03/2021 12:00:00 SA
TL;DR: If you're looking for a house re-wire, The Electric Connection should be your first choice.
Full review: We recently purchased a new home that needed a complete re-write. Built in 1968, most of the wiring was aluminum which is considered a fire hazard and requires extra care. While there are mitigation strategies for aluminum wiring, those are just band-aids. The only real solution is to do the re-wire.
I reached out to over ten electricians with experience with re-wires. I submitted to each a proposal detailing the project, which included a service panel upgrade (100 to 200 amps). Most electricians didn't bother to respond, but among the few that did, the Electric Connection stood out because it was Kim, the owner of the company, that called me to discuss the project in detail.
After getting approval from SCE to upgrade the panel, Hugo came out with an assistant to go through the entire house to capture a detailed list of work to be performed. While the quote was not the lowest I received, I felt that The Electric Connection was the right choice for this difficult project.
The Electric Connection took care of filing for permits from the city, and after the permit was approved, the work commenced with electrician Jose leading the work. On any particular day, he had one or more assistants with him depending on the work that day. The work took over two weeks, it required spending a lot of time in a cramped attic and opening up nearly every wall to run new wiring. Everything was done with professionalism. Jose was outstanding and went beyond expectations to deliver everything I wanted for our dream house. Jose and his team did rough patches for the holes they created, saving a lot of time and effort for the painters.
The final step was city inspection and not surprisingly, it easily passed, the city inspector seemed impressed by the quality of the work. And on the last day, Antonio came out to patch up the stucco surrounding the service panel.
So thank you to Kim, Hugo, Jose, Fabio, Antonio, and all the team members that contributed to this project. While it was a long process, in the end it was worth it. This house wiring is now safe and ready to perform for the next 50+ years.
They installed a Tesla wall connector and did a great job. Omar and Adrian were excellent; arrived on time, walked through options for where the wire could travel from the junction box, gave guidance on the location of the Tesla wall connector, and the final work was tidy and robust. The final price was pretty close to the quote I got over the phone which was estimated using Google maps which was impressive. No need for a call out to do the quote, or an over the phone estimate that turns out to be way off when it comes to the install.
Bob, Fabio, and Eddy where also really efficient at getting it set up and the communication was great with clear updates. Recommend them and will be using them in the future. Thanks!
Fast and efficient. I got a charging outlet for a Tesla installed and they met my timeframe on short notice with better prices than others. I'm very happy with the installation also.
Leticia G.
06/03/2022 12:00:00 SA
We had an AC unit that kept turning off and turned out it was our breaker. It was red hot sparking and melting! Turns out we could've had an electrical fire on our hands. They fixed it quickly efficiently and were very kind! Thank you!!!!
These guys were great! They pulled reports from the city for me, and was there for the inspection. Everything went very smooth.
Rick P.
02/01/2022 12:00:00 SA
Very frustrating experience trying to schedule a (very expensive) EV Charger install. There were several back-and-forth attempts to schedule a paid quote. Each email was responded to several days later with no attempt to read the very short - but detailed description of the layout. After they suggested a day I informed them that I had one appointment that morning but would be available the rest of that day. That's not good enough for them and they wanted to reschedule for weeks later. Only after I told them to cancel the request and forget everything did the manager step in and seem to be more accomodating. I think I'm very understanding when it comes to staff shortages, especially right now, but wasting anyone's time that is trying to give you money for is unprofessional and doesn't speak highly of doing business with them.
Emmanuel K.
12/09/2020 12:00:00 SA
The Electric Connection did a great job installing my Tesla wall charger in my garage. The work was done neatly and timely. The pricing is upfront and fair and the cost I paid ended up cheaper than the quote because I had over estimated the distance from the circuit box. The Electric Connection also went out there way to squeeze my appointment in on short notice. I would definitely use them again.
Daniel C.
12/07/2020 12:00:00 SA
I had them install a nema 14-50 outlet in my condo's garage for the purposes of EV charging. I can report that Electric connection was really great to work with and did a great job for the following reasons
-Great communication through the entire process
-Thorough Estimate process - I received 5 estimates for this project, most which were what I would call random prices, however electric connection thoroughly reviewed the project needs, took pictures and made drawings and provided a competitive price.
-On installation day the team that came worked really hard and completed the project without any incidents.
The whole process was very professional, even though it was a little more complicated due to living in a large condo building and navigating those extra steps. I would absolutely recommend electric connection
These guys were AWESOME from reception to repair. Fast. Efficient. Fair price for the work. This is definitely my 'Connect' for any electrical work moving forward.
They repaired an outdoor sconce that was on a security timer and seemed to have a gremlin in it. I thought we'd have to replace the whole thing. Not so! Turns out there was just a faulty part inside that these guys fixed in about 20 mins. Thanks for not taking me for a ride fellas!
Installed an electric car charger for a new Tesla. Very professional and totally competent. They care about doing a good job. I highly recommend!
It was simply the best decision to go with the Electric Connection to get my Tesla charger installed in my home.
This company knows what they are doing and everyone in their team (from the manager, dispatcher, electrician, accountant, etc.) work efficiently and effectively from the very first moment you make an inquiry to the very end when my EV charger is installed and ready to be used. Bob answered all of my questions when I first made an inquiry. Not every electrician out there is capable to do the job in multi-dwelling units when the building has HOA involved. When Jose, the electrician, came by to do a site inspection, I was able to tell he has done many of these installations and I was able to put my trust in handling this project. Jose measured everything, took pictures, gave me ideas and outlined how he wanted to set up the installation.
I also had the company pull the permit, and although it took over a month for the county of LA to process and approve due to the pandemic, my communication with the company along the way was very smooth. Bob, Fabio and Danielle are the three people I spoke to, and they were all great!
Jose was punctual, thorough, respectful and overall competent and professional. He explained everything to me again, and he made sure the subpanel and the circuits involved were installed discreetly and neatly to the walls in my communal garage. The job was done beautifully and I have no complaints.
I wasted my time initially on researching about the EV charging installation process and looking for a competent electrician to do this project. One company quoted me more than double the cost, and when their electrician actually came for a site inspection, I doubted his capability because communication was poor and he didn't care to review the electric panel or take measurements.
Look no further, do yourself a favor in saving your time and go with the Electric Connection! I can't speak highly enough of them.
Thanks to James Garcia I saved a lot of money. I didn't need to spend all the money on a wallbox and gave me an honest price!
Neil H.
06/09/2022 12:00:00 SA
Very pleasant people, excellent work, nice to deal with! I highly recommend them for your personal or business needs.
Everyone I spoke with at this company was friendly, and very helpful. They installed my Tesla charger quickly and it looks great! Great service!
Natalia P.
12/01/2021 12:00:00 SA
I had them install an EV charger in my garage.
I can report that TheElectric connection was really great to work with and did a great job.
The communication was easy through the entire process.
I would absolutely recommend The Electric connection.
I have used The Electric Connection twice in the last six months. One job was two install two new outlets in a bedroom and the other to replace under cabinet lighting. Both times, everything was handled efficiently and professionally. The prices for both jobs were reasonable. I would highly recommend using them. As a matter of fact, I'll be having them quote another job now.
Excellent work. Fast, courteous, easy to communicate with them.
Unfortunately, I didn't get the chance to hire them because they were so booked. I spoke to James who was very patient to my issues and gave me great information and advice for free. I think its great that they give free consultations to the community with no strings attached and no pressure. During my remodeling project, I feel like I am just being eaten up by sharks, paying for poor quality work and bleeding money. It is such a breath of fresh air dealing with honest people who have pride in their work and help the community out.
Saeid K.
11/04/2021 12:00:00 SA
Really fantastic service and great care. I surprised by the level of kindness and professionallity that James did.
James didn't have anyone to send me so talked me through troubleshooting on the phone and fixed my problem for me for free !! Unbelievable service - will definitely call the next time there is an issue. Thanks James! It's so refreshing to meet good people these days .
Great communication! Completed the work on the same day and did an exemplar job!
Peter H.
10/07/2022 12:00:00 SA
installed EV charger. good communication throughout and installers were thorough and skilled
Just had my Tesla charger installed. I had to read through all the positive reviews regarding the THE ELECTRIC CONNECTION. Tesla website re directed me to these guys and they were on the top of the list. I did not bother to read the other reviews from the other companies as there were only few positive reviews versus THE ELECTRIC CONNECTION which had hundreds of positive reviews. I was bought already and looked no further. This company is really serious about customer service. Bob Jr. who was my contact person had the most uplifting personality with straightforward recommendations and spent the time to address issues and explain how the installation process worked. I did not feel blindsided with the technicality but was he was willing to take the time to explain to his customers what to expect. He always sounds very interested with his customers over the phone and not acting like a car salesman just willing to sell but willing to sell due to the guarantee of the quality of work they provide. Thanks Bob!!!! Also i forgot the mention about the discount coupon for the job that was done and called Bob and he said he would take care of it right away. This is what i call great customer service. Could not be more than happy.
Now comes the guys who installed my TESLA CHARGER.
First and foremost, i would not hire and electrician who is not Tesla certified. I read about numerous praise and positive reviews electrician OMAR AND HIS TEAM. OMAR WAS HONEST AND SAVE ME MORE THAN ENOUGH THAN PRICE I EXPECTED. THANKS OMAR AND TEAM!!!! HIS RECOMMENDATION SAVED ME HUNDREDS OF DOLLARS FROM THE PREVIOUS ESTIMATE. NOW I CAN USE THAT EXTRA MONEY TO TINT MY TESLA!!!!!
OMAR AND TEAM DID A GREAT JOB INSTALLING MY CHARGER TO AN AREA IN MY GARAGE I NEVER EXPECTED. TRUST ME HIRE ELECTRICIAN LIKE OMAR WHO KNOWS WHAT THEY ARE DOING WITH EXPERIENCE. I will be looking forward to using this company in the future for other electrical works in my house. It is all about peace of mind. THANK YOU ELECTRICAL CONNECTION.
Jon H.
04/05/2022 12:00:00 SA
The Electric Connection installed a charger for our new car. The Electricians were very friendly, and the install was super clean. Fair prices, great work, excellent experience. I'd work with them again in a heartbeat. Can't recommend them enough.
I HAVE NEVER FELT MORE TAKEN ADVANTAGE OF! I need to have a Tesla wall charger installed at my house and found this company on Yelp. I spoke to Bob multiple times about the details of the work and even sent him photos, and after looking up my house on Google maps, he provided me with 3 different estimates. He told me to use the last estimate, and that that would be the final price I would pay, since he was able to calculate the feet of wire needed from my electrical panel to the site of the charger over Google maps...but I was wrong! And he's worked here for 20 years! The day I was supposed to have my charger installed, the guys who showed up told me that the job would require 22 MORE feet of wire than I was originally told, which makes my final price 56% MORE! So I called the company and spoke with Tony, who had been managing my appointment. I explained the situation and my frustration, and he, too, was able to see the previous 3 estimates that were emailed to me. But he was unable to help me and passed me off to his manager, who was equally not helpful or accommodating. And you'd think that if her team had been doing this for 20 years, their measurements and estimates would be pretty precise! But that's not even where this ends. After I hung up with her, she called the electricians who were at my house to better understand the situation. After they spoke to her, then then told me that my job required more than the extra 22 feet of wire. So now, after taking off work to be available for this installation, I have received 5 DIFFERENT ESTIMATES from this company! A company who has been around for over 20 yearsIf and that prides itself on being experts, yet somehow provided me multiple quotes that were apparently all wrong and about 60% under. It feels like predatory tactics to win my business, only to raise prices on me once they were at my house. So if you couldn't already tell, I sent them home, Tesla charger NOT installed, and will continue my search for a more accurate and professional electrical company.
I am updating my review because Danielle with the company immediately followed up with me on the day of my phone conversation with Bob and Yelp review. I was reluctant to give them my business, but she acknowledged my complaint and focused on making sure I received quality customer service. Alex and the crew did my installation and went above and beyond to make sure I was a satisfied customer and I am. I would recommend them for ev connection services and am only giving 4 stars because Bob needs some more customer service training and he's the first impression representing the company if one is calling to setup installation. Included pics of the charger.
John H.
10/02/2020 12:00:00 SA
They came and installed my tesla wall mount in my garage. They arrived on time, did everything professionally and it came out great. Highly recommended
Scheduling was easy... and they called to say they would be able to arrive 20-30 minutes earlier than scheduled, for a faster install! The work was a quick professional installation and they verified with me the remote control access... very happy with this team and would use them again!
TEC has been out to add interior receptacles and lighting and most recently installed our EV Charger. Each time they did an excellent job from the initial contact, estimate and execution. Their electricians have been highly skilled and professional each time. They are my first call and the company I recommend when others need electrical help.
Never experience such a professional contractor.
Great follow through: confirmed appointment by email, called 30 minutes before arriving, and emailed receipt.
Very pleasant and helpful.
The issue I needed help with ended up being user error so it was a quick fix. But Electric Connection still took the time to check that everything was connected and working.
I could not be happier with Electric Connection and will contact them again when I have any electrical issues.
Thank you!
They showed up on time and were very accurate and efficient in their work. They don't just give you an estimate on their current mood- estimates are given based on measurements and needs. Highly recommend for Tesla charger install!
Chong T.
03/10/2021 12:00:00 SA
Great work! I love the customer service of Danielle! She ensured everything went smoothly and I appreciated her professionalism. Thank you!
This is the most positive experience I've ever had with electricians. My project was a complete rewire from knob & tube and panel upgrade on a 4-unit apartment. I also had them take care of all my permits. The apartment was over a century old - and the job wasn't easy. It was a huge, 5+ week project.
Out of six bids (many being cheaper), I chose to go with The Electric Connection for many reasons. Before any work was done, the job was itemized in detail and everything was made very clear. They are VERY organized and extremely quick and helpful in their responses. Everyone is also kept on the same page at all times.
They even offered to handle the complications of my meter spot (400 amps) before I even decided to hire them for the job. Needless to say, they did a wonderful job and the panel and meters were approved quickly. It was an easy decision.
Now, the work itself was even MORE impressive. They spent time learning the apartment FIRST - something the other guys didn't do. Every home is different and they wanted to get a big picture before cutting holes and running wire. The synergy between Ramiro and Jorge is also a thing of beauty. They come early, leave late, and always double-check their work. It's tough to find this level of effort in ANY trade.
They were able to accommodate a few quirks - without the irritation I've experienced with other contractors. They're just great, friendly, hard-working people. They prioritized safety and always asked for feedback when they're not sure how we'd use a room. They made sure everything was practical and up to code. I honestly couldn't be happier. Btw, they offer a lifetime guarantee on all their work. Now I understand why.
If you're looking for an electrician, save the headache and just hire these guys. They've been doing this for over 50 years and it shows. Thanks again to Kim, Bob, Hugo, and the rest of the Electric Connection crew. You guys are amazing.
Had a rough start with these guys in terms of communication. The owner reached out and we eventually resolved that. Part of it was my fault for providing incorrect amperage on my main board's power, but I am not the expert, so...
Once we got things rolling and the quote in, it was just a week later that they were there for the installation. The electrician arrived a bit early, which was great. Mounted my Tesla Wall Charger beautifully in about an hour.
Had a minor issue that they turned around to come back and resolve. Very happy with the final results. Highly recommend.
James is amazing!!! I just finished a detailed most of day discussion on a remodel project, working with James. He cares so much, and was so helpful, and actually answers the phone when you call! I have absolute faith in the service he and this company provides!
I've been using Electric Connection for years because they're reliable, courteous, and do high-quality work.
This year I used them on a remodeling project that involved the installation of multiple ceiling fans, replacing the fluorescent light fixture in the kitchen ceiling with LEDs, running a new power line to the room that will be my new office, installing a new dusk-to-dawn exterior light beside my garage door, and replacing the old-style toggle light switches with new-style Decora rocker switches throughout the house. They di a great job as always.
I also like their automated email & text message appointment notifications and electronic receipts for payment.
I'd rate them 6 stars if I could. They're that good.
We've used The Electric Connection several times, and have been extremely satisfied with their service, results, and pricing. They've handled general electrical maintenance as well as emergencies for us. They're the gold standard by which contractors should be judged: Professional, prompt, efficient, and friendly. I recommend them without reservation.
During the process of purchasing my *new* (1938) home, I discovered I needed to do a complete rewire and upgrade the service from a 40amp panel to 200. The deal hinged upon whether I could afford this cost on top of down payment/closing/etc. Without the Electric Connection, I wouldn't have been able to own my first home. Allow me to explain!
I needed an estimate ASAP during my inspection period. The first company I could get to come out to quote was based in Manhattan Beach...whelp, I got a Manhattan Beach quote. The electrician just took a 2 minute look at my panel from the outside, asked the square footage, and plugged it into his equation. He quoted me $45,000 for panel upgrade and complete rewire. Not knowing how much a rewire should typically cost - I panicked. How was I going to pay for a rewire that cost more than my closing costs/down payment!?
Luckily, the Electric Connection stepped in the next day and was able to properly inspect the work needed. Hugo was excellent - he took a look inside the panel, and had me escort him around the house so he could look at the fixtures/outlets. He was able to outline all the work that would be done and quoted me a fair price, a fraction of the first quote.
They worked with my schedule - and was able to get started 4 days from initial quote. The electricians Luis and Andy were amazing. They took great pride in their work. They even taught me some important electric safety tips. They were able to do such a great job - that the work passed city inspection on the first time! I can't thank Electric Connection enough - if it wasn't for them, I truly wouldn't have been able to purchase my first home.
Oh, and let's not forget about my man Fabio. He was the middle man for all communication between myself and the electricians. He provided daily updates, let me know next steps, and even walked me through schedule of inspections. Anytime I had a question, he quickly answered via email or phone.
I HIGHLY recommend the Electric Connection. Nothing like having an amazing first experience on a major house project you know nothing about, especially after hearing other electrician horror stories. These guys are licensed, bonded, insured, take pride in their work, friendly, communicate, and offer fair pricing for great work. Will use them for all of my electrical needs in the future.
Emily H.
03/04/2020 12:00:00 SA
I just had the most amazing installation with James today. They are fast, on time, and very responsive via yelp quotes. I reached out this morning to get a quote and was able to get an installation later in afternoon, on the same day! Amazing! I contracted them to add an EV charging outlet (Nema 14-50) in my garage. The whole installation only took 1.5 hours. They were courteous and professional. Definitely going to recommend them to all my future EV driver friends.
Fantastic! Moving forward this will always be my go-to for any electric needs. James took the rime to walk me through my purchases before install date to make sure I was purchasing the correct items and understood the difference in products. Manny did the install day of and the was AMAZING. Listened to my design ideas on placement and offered up his ideas on functionality so we came up with the most efficient plan. I couldn't ask for a smoother more communicative lighting install. The house looks beautiful. I'm a details person and the lights are so symmetrical and evenly spaced down to the the millimeter. So so happy with my new outlets, outdoor Ring floodlights and recessed lights.
L J.
02/11/2021 12:00:00 SA
Don't often write reviews but James was incredibly helpful solving my electrical outage over the phone. He was patient and extremely knowledgeable about directing me to the breaker box and identifying correct switch to flip. Highly recommend.
DP A.
11/03/2021 12:00:00 SA
Great group of guys!! Super professional, honest and knowledgeable. They installed my Tesla charger in a difficult location and looks super super clean. I usually don't leave reviews but this one is well deserved. Thanks guys
We had a really good experience getting a plug installed for our Tesla. The guys from the office were friendly and very responsive. The tech who did our install, JC Olivera was great. He and his helper were friendly and left a very clean job site. I also really liked that JC gave me an itemized estimate and reviewed each line so I knew what I was being charged and why... and had me sign off on the total cost before he started his work. They accept Amex as well which is nice and we paid right on his tablet after the work was done.
He also stayed to make sure everything worked when we plugged the car in. The outlet is on the outside of our house in a weatherproof enclosure which is exactly what we wanted. I'm a contractor myself and I was definitely impressed by the level of service I received.
Last thing, I was impressed they had all the parts needed for the Tesla install on the truck so they weren't running to Home Depot to buy parts which meant they got the work done in far less time.
I would absolutely recommend JC for your Tesla install and I will continue to use them for other needs I have in the future.
Stanley R.
12/08/2021 12:00:00 SA
I needed a new 240V circuit put in for my Tesla charger. Manny Garcia was the electrician. The wiring route under my house was confusing but Manny handled this expertly. He used Romex under the house and Flex in the attic for safety. He installed and programed the charger without me asking him for assistance. Manny handled all of my requests above and beyond. Any holes in the drywall were patched and all work was cleaned up before he left. I would Highly recommend The Electric Connection and Manny Garcia for all electric work.
Will definitely be using them again!
I wanted to surprise my husband with an outside plug and had no idea where to start. Found them + some other electricians off Angie's list. They quickly became my #1 pick! The others tried to capitalize on the fact that i was clueless and immediately tried to upsell me...but not these guys.
They were friendly, reasonable and all around provided great service! They completed the job in 2 hours, cleaned everything up and just look at how flawless it is! They even gave me some great ideas of what I could do with the rest of our grill spot / yard! Husband is thrilled too!
Their follow-up was also impressive - pics of their completed work, invoice and a check-in just to make sure everything was A-OK!
Dr. Ruiz ..
02/08/2021 12:00:00 SA
James is the Man!!!! He helped me over the phone with my dryer outlet, now I'm getting 220V to charge my Tesla. Thank you so much brother. When I get my new house, I'm going to call you to install my 14-50 hands down !!!!
I needed a 240 plug installed for our electric vehicle, after going back and forth with another electrician I almost gave up. Then I reached out to Electric Connection, got a quote over the phone immediately, walked me through everything they would do, and explained the process in a way I was able to understand without making me feel like an idiot. The technicians were on time and worked quickly and efficiently and got the job done exactly as we asked. I will be calling Electric Connection in the future for all of our needs.
Jane K.
09/04/2020 12:00:00 SA
As a black female, it's hard to find companies to come to my residence in Compton to do any work. I have been stood up and ignored by many businesses countless times. I was a little nervous when I called due to this fact. I usually explain what I need and after hearing where I live I'm rushed off the phone or given a quick quote with no info just to get me to hang up. However, I had fantastic customer service and pricing with getting my Tesla wall connector and ring doorbell installed at my residence. From my initial 1st experience with calling I knew I had found the right company. Bob was great with getting me all the right information without me having to figure everything out. I had a permit pulled and Fabio was informative on getting it done. It was handled smoothly and in a timely manner. Prior to installation I requested an additional install of my ring doorbell pro. This had previously been installed incorrectly. At installation I was able to have the wall connector and ring doorbell installed and working 100%. Everything was placed and installed clean and neat. This was important with my OCD. The installation technician, Manny was friendly and professional. He explained everything he was doing and made sure I understood and was satisfied prior to starting. He took his time and gave suggestions on proper placement to my liking since I have a dog in the yard who would have access to the area. He pointed out a wasp issue near my electrical panel and made sure it was resolved during Install. I will definitely be utilizing their service again for all my electrical needs. The total price was fair and worth the money. If your looking for quality work, wonderful customer service and fair pricing I would highly recommend.
UPDATE:
I had an outlet on my kitchen island that was not working. I believed it to have been for a short circuit. Despite resetting all my breakers I still could not get the one outlet to work. I had The Electric Connection come out. They checked all my kitchen outlets and breakers. The electrician showed me where my reset for that particular outlet was, behind my wine fridge!?! I had absolutely no idea to look behind there. They updated my island outlet to have a reset on it now. The electricians were very knowledgeable and helpful. They did a great job covering my floor during the work and cleaning up any debris left behind. The whole project was very affordable. I would definitely use their services again!
They were the only Tesla-approved electrician in my area who could upgrade my outlet for home charging, so I can't comment on rates (having had nothing to compare them to).
Communication could have been better beforehand. (Would have been handy to know they needed to shut off my power for a couple of hours.)
But the techs were extremely capable, extremely friendly, and extremely flexible in working around our needs - Zoom school, working from home, etc - while getting the job done in a timely and professional manner.
Alex and his associate showed up so professionally, and they were both so lovely. They installed a ceiling light and a ring camera in rapid time and to perfection. I'm thrilled with their work, demeanor and adherence to covid safety. Highly recommend this company!!
Best customer response and service I have ever encountered with an electricians service company! I am not exaggerating. James quickly helped me resolve my electrical issue in my building. Thanks again James for your help!
Rory F.
09/06/2020 12:00:00 SA
I'm really glad that I used them. I recently got a Chevy Volt and needed to install a charger, but even after reading all the information online I still was a little lost. The Electric Connection offered a very competitive quote and they pull the permits for you, so I was really glad to have that taken off my plate. They have clearly had a lot of experience installing chargers and were able to help guide me to make sure I made the right charger purchase that would work for my subpanel and my car. I would definitely use them again if I were to install another car charger because they were very easy to work with and you want to be sure that you have experts like these to make sure everything is done perfectly. The inspector signed off on everything and the detailed documentation has been a great help as I apply for a rebate for the charger.
Installed a Tesla EV Charger in my garage. They were quick, professional, and very competitively priced.
Excellent service!
Alberto L.
10/05/2021 12:00:00 SA
Highly recommend. Guys where very professional and they finished pretty quickly faster than I thought. thanks so much! im happy I found you guys! Installed my Tesla charger quickly!
Roger and Jesus came the same day as we had a mini emergency. They completed the electrical work quickly and efficiently. They patched up and cleaned up well. Pricing was extremely fair considering they had to come out so quickly. Thanks so much. I will clearly recommend the Electric Connection.
Tim
Stath K.
05/01/2021 12:00:00 SA
Highly recommended! I had to replace a fluorescent bulb fixture in the garage. I called them and got a quote, and made appointment for next day. They were prompt, and punctual. They replaced the fixture and cleaned up everything in no time! The price was very competitive by far! I strongly recommend the Electric Connection.
Electric Connection was the first company that Tesla recommended for a wall charger install. They live up to their 5 star rating. They were responsive, informative and managed to save us money too!The technicians showed up early and were absolute professionals. We will be using them for all of our electrical needs going forward.
Working outlets and hallway light have made us very happy! I called to make an appointment and Bob provided quotes on 3 tasks (two outlets and 1 light installation). I was given quotes on the cost of possible solutions before anyone came to our place.
Luis assessed the outlet situation and explained what he needed to do while Jerry replaced the old hallway light. Our new outlets and motion-sensor LED light were installed efficiently. They took care to show me the parts they replaced, clean up after themselves, and have me test the outlets and light before they left.
Thank you for the great service!
DON'T RELY ON THESE GUYS.
Bob is Dishonest, Disrespectful and Condescending. He messed up and then attempted to blame me. Called me a liar, with zero sympathy for having wasted my time.
Made an appointment over a week in advance. He gave me a 2 hour window, but his guys showed up 3 hours before. The guys were very nice and understanding when I told them I was unavailable and they agreed to come back at the correct time.
I then waited with my contractor and they NEVER SHOWED UP.
I called Bob and he blamed me! insisting he had called me that morning (he did. i missed the call, he left NO message).
He then said his guys could no longer come back for another two weeks.
I told Bob his own guys had said they would come back at 2 but he told me that i was lying!! A grown man who can't even man-up and take responsibility for his mistakes.
Bob made 100% of the mistakes and did NOTHING to correct it.
Had me answer questions over the phone for 30min, send them photos of my panels and they never got back to me. Complete waste of my time!
They are very responsive to any questions I had about setting up my Tesla charging unit beforehand.
They already give you an approximate quote through an online questionnaire. It's based on how far the panel is from the garage.
Mine ending up being a bigger job. They had go through to the other side of the house, all the way through the attic, and out into the carport.
The final price ended up being less than what was quoted, but it was done very well by Luis and his assistant. They were both clean and professional throughout. Also , we ended up checking it to make sure it was working right, and it's charging at an even faster rate than I expected!
Pavel T.
12/07/2020 12:00:00 SA
Excellent! Used them to install ev charger, and everything was done great! Technician that came over (Omar) took time to listen to my requests and then made sure to install everything the way I wanted it. Clean and professional.
Quote process was also great, and really like that they have prices standardized. They show they formula how they calculate final price and full breakdown of the services performed.
I live in the condominium complex. Before I scheduled an on-site appointment this fact has been disclosed to the Electric Connection. The company claimed that they perform a lot of installations in the condominium complexes, and that should not be an issue. However, technician's visit will cost me $150. I agreed.
I waited for technician's arrival for a week and a half.
He arrived, I showed him around, he took measurements.
Then he informed me that his company will not drill a hole from the electrical room into garage, and I will need to hire core drilling company on my own. After that I was given a number electrical lingo, whether to impress me, or convey how difficult the work will be. When I asked for a promised estimate, technician claimed that he just takes measurements, the estimates will be calculated by company's engineers, and I should be provided with one within a day or two.
To make a long story short - it has been over a week since Electric Connection's technician has been on site. My check in the amount of $150 has been diligently cashed. Nevertheless, promised estimate has never been provided to me, nor anyone from the company contacted me with a follow up. I might be mistaken; however, the impression I have is that the entire visit of technician was to spend 30-40 minutes on site, collect $150 check, and leave.
In a meantime, I contacted a different company. Technician came, took measurements, stated he will take care of everything - from A to Z, including core drilling company and city inspections, never attempted to impress me with his electrical lingo, emailed me his estimate the next day. Undoubtedly, I was happy to hire him, as I knew I was dealing with real professional.
I just had the team install an electric charging station at my home. They were very responsive with great communication. The team in the office and at my home were an absolute pleasure to work with. I would definitely use them again!
Pat O.
04/03/2019 12:00:00 SA
We dealt with a few people (Bob, Fabio and I didn't get the names of the installers, as my husband was here, not me). Anyway, this company sent me a written bid on the same day. Answered my questions and followed through on everything. When the work required less than the estimate, they revised the invoice to a lower amount, which was significantly lower than the other company we met with, who never sent a written bid.
All work was done on time and the permit was approved. My husband is now happy with his new Tesla!
I had the Elecrric Connection install a charger for my new EV. They were incredibly collaborative and a source of expertise as I made decisions in an area of which I was really ignorant. The patience their service and installers showed was amazing. I would highly recommend!!
Gregory C.
02/07/2019 12:00:00 SA
BEST EXPERIENCE EVER!!! Manny was my installer and he was better than I could hope for. I'm an extremely meticulous guy (10 of 10) because I am a precision dentist. Manny met up to my expectations! He's a truly meticulous technician and he is priceless when it comes to accurate and clean install!
In addition, the team in the office is equally amazing and has exceeded my expectations with excellent customer service and efficiency with installation and obtaining permits!
A1 +++++ Service! If I could give 10 stars, I would!
Dr Chew :)
The guys who installed our EV car charger were great. Very nice and professional. Cost was lower than other quotes we had gotten. Only complaint is they installed the handle way too low. I wish they had asked me what height we wanted it before they had mounted. The low height makes it really difficult to hook in when not charging.
Update: They came back right away and fixed it! Excellent customer service.
Scott W.
03/02/2021 12:00:00 SA
These guys were great! They installed my EV charger which required a long 50+ feet of cable to the electrical panel. They professionally laid it out inside some of the walls and it looks awesome. Thanks!
Toni K.
10/07/2019 12:00:00 SA
Just got off the phone with a rep name Bob. If you are looking to speak with the most unhelpful and rude rep, this is the company to call. When I let him know that I couldn't get to the main electrical panel for a photo they required , he went on to say when your husband comes back from the mountain hike, have him take a picture of the electrical panel. I'm a single woman and there was no mention about a husband anywhere in the prior conversation. This man thought it was funny to make such comment.
Eli N.
12/06/2018 12:00:00 SA
I was very satisfied with the work performed. The electricians showed up 10 min early and were professional, polite and funny.
Task: Tesla charger install/run new line to electric panel and install we breaker.
*
Time - 1.75 hrs
*
Cost - very competitive. They charged the least against what I was quoted by 3 other companies. My favorite part was they they provided a detailed break out for each task/material/labor item.
*
Comments: great job, very efficient. Did the job right (no shortcuts). Cleaned up afterwards and took time to explain to explain all the work the was being done. A lot of little touches that went above my expectations.
*
I definitely recommend this company. I will be calling them for future work.
A Big thank you to Jerry and Jesus for their great work.
I called to get an estimate on setting up a wall charger and the person who helped me was courteous and knowledgeable. I sent photos of the electrical panel via text follow up from the phone call and they put together an accurate estimate promptly following.
After getting multiple estimates I decided to go with The Electric Connection. They scheduled a set-up one week from my call and then when I needed to change the scheduled time, they were accommodating.
The electrician that came to my home was on time, courteous, and provided me with different options regarding the set-up. I appreciated him explaining the different options to me and all met the estimated price.
They completed their work within 30 minutes of arriving. The did a professional job, left no mess, and I would definitely call The Electric Connection for future work, if necessary.
They came out Wednesday 4/22 to replace a ceiling fan. When they left the ceiling fan was working.
Later that night we went into the kitchen to cook dinner and found that the kitchen lights did not work, as well as the light over the wet bar.
They came back out on Friday 4/24 to correct that and the wet bar light and kitchen lights were working.
Later that night when we turned off the fan on and off the kitchen lights would go on and off.
So now he has to come back yet again and this time he is not leaving until he checks everything to our satisfaction.
At first, the appointment seemed to go so well but I'm disappointed that he has to correct so many mistakes.
If they fix this situation I will update this review.
Update: Nicolas and Jose came out on 04/27 Monday and fixed all the hiccups. We will definitely be using them next time.
The Electrical Connection came over to finish up some loose ends from the connections upgrade last week. A light switch and the outlet for the garage door opener were straightforward. I asked what could be done about the gas range electrical connection which was somehow plugged into a make-shift connection from wires coming from the back of the oven. The electrician came up with an elegant solution: tap off the outlet for the dishwasher, ran the wire housing underneath the revolving cabinet and into the drawer for the gas range to plug in. Very nice. Another success story from the Electrical Connection. They have very qualified and capable workers.
I like to consider myself rather handy around the house. However, installing and hooking up the new Panasonic Whisper bath exhaust fan and 4 function switch that needed a dedicated line to the electric panel was a lil' much for me. I found these guys on yelp and based on their reviews gave them a shot. Originally they couldn't really nail down a firm price because of the nature of the job. Going into it I had a range, where if more needed to be done more would be added to the base price. Jerry came by to do the work and not only is he a genuinely nice guy, he did an extremely professional, quality job. The end price, it turned out, was at the higher end. But I've paid less to save a few bucks in the past, and have been burned. Having that confidence in the guy that's doing the work, makes a huge difference for me. I'll be using them again and asking for Jerry.
Adam D.
03/11/2021 12:00:00 SA
Nice guys, COVID safe, and quickly and efficiently fixed some ungrounded outlets in my house. They sent a follow-up email with photos of the work they did, which was a nice, unexpected touch. Thanks!
Jonathan S.
05/09/2019 12:00:00 SA
Can't say enough good things about Kim, Hugo and his team. They took over a pretty complicated job for us, one that involved fixing a prior contractor's faulty work, working with LADWP, bringing our house's electrical service up to code, and helping fix ADU corrections and pass final inspection. Kim and Hugo dived in, answered all our questions, worked with city inspectors, and got our job over the finish line. Along the way, they were courteous, professional, and timely.
Very grateful to them, would with again with these guys in a heartbeat.
Ashley F.
11/07/2019 12:00:00 SA
Quick and skilled set-up of my husbands Tesla charger with fair pricing! Bob spent a ton of time helping me understand the protocol and permits with so much patience and detail, etc. Thanks for all of the help guys!!!
From the estimates to scheduling to notifying customers when they expect to arrive, The Electric Connection does an excellent job. They installed an external dedicated outlet for a piece of backyard equipment, and we were very pleased with their work. As we should be - this is the third or fourth project we've had them handle.
Eva G.
02/02/2020 12:00:00 SA
We had Tesla wall charger installed in our garage. Jerry and his colleague showed up on time, were very polite and finished the installation in half the time I was expecting it'd take. They were fair with their price and actually deducted a bit from the invoice since we didn't need as much cable as originally quoted. Honest and high quality service. Great job.
J F.
02/02/2018 12:00:00 SA
A job well done!
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Also excellent communication.
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Yelp is annoying it wants me to keep writing writing writing writing....
Love the work. Gave me plenty of notice for arrival. Professional, clean and trustworthy. I was pretty busy that day and it was a reassuring feeling to not feel like I had to be present checking thing after then. Thanks guys!!!!!
Highly Recommended
James C.
02/06/2019 12:00:00 SA
Fair and honest.. I called the 5 electricians on the Tesla website as authorized to change a car charger.
The Electric Connection are the ONLY people who gave me a quote on what I asked.
EVERYONE else started to tell me I had bad installation of the old charger and etc. The old charger was PERMITTED and is installed correctly.
The Electric Connection charged the best price and was professional and the price was as quoted!
I highly recommend them
All the fans they installed were wobbly and the attached lights would flicker. It took them 3 trips to get the fans installed properly. When they installed one of the light switches they made it sound like I only had one way of getting it done, after it was installed and I realized it was not what I was expecting they then told me that they only gave me one option because they didn't have the other type of light switch in their truck that day. After I brought up my issues with their work, their electrician was not receptive and was arguing with me. I did appreciate that after these multiple issues their supervisor came by and made sure that things were done better however I was still not happy with the overall results. I would not recommend them to anyone. If you do plan on using there service I would recommend that you ask for an experienced electrician.
We went with Electric Connection to install our Tesla Car chargers in our garage. These guys worked very fast and efficiently. Clean and great work. Highly recommend it! Thank you guys!
A repeat customer. Very satisfied with the Tesla Wall Charger installation. Technician was prompt, performed the work with a great outcome and came in under the planned estimate for cost. Overall would highly recommend
Michael D.
09/12/2019 12:00:00 SA
These guys absolutely rock! Very knowledgeable and were able to come same day and complete the electrical vehicle outlet 240v install the same day that required 50' of conduit. They did a stellar job. Highly recommended.
R W.
03/06/2021 12:00:00 SA
The ultimate professionals from start to finish: from the initial phone quote to the completed work. I received email confirmations regarding the scheduled appointment and very satisfied with the work - for outlet installation.
Andy L.
04/08/2019 12:00:00 SA
I hired their electrician for installing EV charger in my garage. I would say Very good service. They are very organized and won't take advantage of you if you know nothing about wiring and electricity. They very care about your rating because , I believe, they do care their reputation. I highly recommend hiring their electrician for any electric work you cannot do by yourself.
I don't like getting scammed. The electrician sent tried to convince me that my EV wall connector best works with a 60 volt, but it clearly says on Tesla site that only a 40 volt is needed. The initial $420 quote went up to almost $800. Heck. No. After getting a few more quotes, I got another electrician that would install AND take care of the city permit for $300 total. Yeah these guys are on the approved Tesla electrician list, but beware. Read up on what you're authorizing and paying for. Made it 2 stars because at least their online communication is prompt.
This company is amazing I got serviced By Omar and his partner and they are definitely the best company that do the great work,and the prices are amazing for the quality work that they do thank you so much guys for being a wonderful company.
Mallory B.
11/02/2016 12:00:00 SA
Wow what a great little visit from JC and his cute/quiet assistant. They were in and out and so professional and even gave me a business tip! I offered him a ladder if he needed one, but of course they brought their own. Yet he continued to tell me to be careful offering those types of things because if for any reason something happened they could sue! I appreciate honesty and efficiency and they were most certainly both!
Will definitely be calling them again!
Denis D.
03/08/2019 12:00:00 SA
This is the second time I have used TEC. The originally installed my Tesla charger 6 months ago, which included running conduit from one side to the other side of my house. It was a perfect installation. Recently my charger stop working. I called for service and was told that it most likely was a issue with the charger it self and to call Tesla to avoid unnecessary service charge. They were right! Tesla send me a new charger (under warranty) and I had them to come out and install it. They were on time and installed at the cost quoted. Service people both times were professional and knew what they were doing.
Bob C.
06/12/2018 12:00:00 SA
An open letter to the owner of The Electric Connection 6/12/18. 13:45
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Kim Hopkins
The owner, the Electric Connection
Dear Mr. Hopkins:
I just finished having the most deplorable conversation with an employee who answered your 800 990-9490 line, today June 12 at 12:20 in the afternoon.
This employee and I did not hit it off at all. First, your employee sounded like 1) I was disturbing his sestina, Therefore, I asked to speak to someone awake. 2) His complete and absolute disinterest in servicing the general public, 3) there was an immediate mano 'o mano mannerism that simply turned me off immediately.
I attempted to descript what I needed an estimation on, which was
1) Replace a GFI outlet that continues to trip. 2) Replace a dual sliding dimmer switch because the switch is disconnecting when placed in the on position. 3) Replace a 1941 doorbell transformer with a 16-volt transformer recommend by RING to make my RING doorbell work properly. Finally, 4) install two outdoor security lights under the eves of my house with standard Infrared sensors.
I figure with labor the job might be worth anywhere from $1,200 to $1,800 which your employee deprived you of because of his Mano 'O
mano mannerisms.
This employee who represents you, your hard work, those other 25 employees' you boast about as capable - well, you just lost all that money because of him.
I thought you and the general public should know that.
Disgusted,
Robert E Clark
Mar Vista/Venice area
Charles C.
09/07/2018 12:00:00 SA
These guys were super easy to book with, transparent and did great work. I initially found these guys as a recommended Electrician thru the Tesla website, filled out their online form to get a ball park estimate. Later spoke with their rep on the phone and gave them more details and pics of how I wanted to install the Tesla Electric Vehicle Wall charger. My installation was a little more complicated than usual because my home has solar panels and a Tesla powerwall backup battery and they didn't charge extra! How awesome was that? Quote remained the same. Then these guys came out to actually look at the scope of the work and my measurements were a little off and normally would have charged more, but Jose was like close enough and so he kept to the quote when it should have been $40 more. After all said and done, these guys knew what they were doing and installation went smooth. Took my payment via credit card and left a clean garage. Thanks for the great work guys!
Dave C.
09/06/2018 12:00:00 SA
I was very pleased with these guys. They installed a Tesla charger in my garage for me. Jose and Nicolas arrived actually a bit early to the appointment time, which Caught me by surprise as I'm used to service people running late. I found them to be professional, friendly, and capable. When we discussed the options for running the new wire, they were clear and accommodating. We decided on a routing that required them to punch some holes in the drywall. When they were done they cleaned up their mess and even did a nice job patching the holes they had made. Overall The job was finished in under the time than they estimated. The final price was very close to the quote they gave me over the phone based on some pictures I sent and other information. I'll definitely call these guys back for future electrical work.
Zach G.
03/07/2019 12:00:00 SA
The team at The Electric Connection was incredibly professional, organized, and capable. They installed a 240V outlet on the outside of the house for EV charging, and they did it in a very efficient manner at a reasonable price. Would highly recommend.
Justin W.
01/11/2019 12:00:00 SA
Amazing service! After sending in some brief info and photos of my electric panel, they came out same day and installed my 240v outlet in my garage for charging my EV. Professional, timely, and quick! This is actually my second time using them for this service and it's been nothing but great. Thanks!!
Malcolm C.
09/12/2018 12:00:00 SA
Another Great experience with The Electric Connection, thank you James for the fast-professional service. It's always comforting to have a place to call that gives reasonably priced, quality service that you can trust. From my complete home rewiring, adding new outlets to my garage/new patio to follow up service check; you will continue to be my Go To for my comprehensive electrical needs!
No complaints. Communication was great. Price was good with no additional costs or surprises. The technician that came was friendly, on time and super fast. I will use them again if needed.
Jonathan S.
12/12/2018 12:00:00 SA
Very punctual and efficient electricians. I just had my Tesla wall charger installed by them today. The actual price ended up being higher than the quote, but it was because the route of the electrical line ended up being about 8 feet longer than I had measured for. The complete installation of the 240 volt outlet, electrical line, and charger took about 1.5 hours. The electrician had me test it out before leaving to make sure it worked properly. I'm very satisfied with the job.
Very pleased with their installation of my Tesla wall connector. Quick turnaround on the request and quote, good communication, fast and professional work on site. Would definitely recommend to any new Tesla owner.
The crew that came out was professional and did an excellent job installing 2 Tesla HPWCs (high powered wall connector) in a shared configuration. I would work with them again!
Consistently professional, done right, and on-time. I've hired The Electric Connection for multiple projects and they have been five-stars each time. Definitely the go-to folks for any electrical projects.
Tim M.
11/11/2018 12:00:00 SA
Great technician arrived. Efficient, clean and thorough. Would definitely use again.
Jake W.
07/09/2018 12:00:00 SA
Great service and very transparent quoting with a new Tesla Wall Connector installation. The technicians were prompt, quick, clean and professional. Highly recommend for EV charger installs!
One of our bathroom recessed lights went out. They came on the same day, replaced a switch, and everything worked fine for a very reasonable price!
Electric Connection installed my EV charger. Setting up the appointment was easy. The installers were on time and very professional. No pressure tactics and nice guys. Now all I need is my car!
Heather P.
03/01/2019 12:00:00 SA
I've used Electric connection for over 15 years, they are my Go-to electric 'company'. Their work is priced fairly, but more importantly, their work is impeccable, their employees professional and pleasant. And as a single woman having work done on many properties, I have never once felt spoken down to or condescended to by any person who works with EC. That's a big plus for me. (Can't tell you how many places treat women like they just don't know what they're doing - I have said 'no thank you' to more than you can imagine).
Electric connection is NOT one of those companies and I will continue to use them so long as I have electrical needs!!
Showed up a little earlier than promised. Finished the work in about an hour. Cost pretty much what I was quoted. Very professional, great looking install, very happy with their work. Would use them again. I appreciated getting a quote before someone came out. Made things work much easier and quicker.
I contacted Bob to install a Tesla charging outlet. He was transparent in his pricing, outlining each potential cost clearly. He patiently answered my questions and we set an installation appointment.
They were prompt, polite, professional and, most importantly, there were no hidden costs. I won't be calling anyone else for future service. Many thanks.
This is the third or fourth time we have used The Electric Connection for work on our home, and I am thrilled with their communication, respectfulness, and competence every time. Every quote is fair, work is never pushed on us, everything is done exactly as specified with no compromises, and every single technician has been kind, patient, and thorough (Manny was here last, and he even had a big smile on his face as he hunkered down into the crawlspace during rain and mud). I can't say enough good things about this company. I'll be a customer for life.
Justin S.
02/06/2019 12:00:00 SA
The electricians(Jose & unknown) who just installed NEMA 14-50 outlet in my garage for my EV were very nice and professional.
Charles Gonzalez who was communicating with me for this job was also very great guy to make this job completed smoothly.
I'm very satisfied what they have done for me from the beginning. Thanks!
Sara A.
02/01/2019 12:00:00 SA
We hired Electric Connection based on a recommendation from someone we don't know but who seemed credible. We contacted them and asked them for a quote to install an electric car charger (which we had previously purchased). Rather than coming out they asked us for photos of what they needed and info about where the electric panel was, the length of the line needed from the panel to the charger and so on and gave us a quote that same day after we provided them with the required information.
We didn't hire them at first - we put our project on hold - and they did not come after us with marketing emails and so on. After we decided to go forward with the project and choose them (from about 4 other companies we had also looked into) they gave us a final quote and we scheduled the appointment. I admit we chose them because they had the best price.
The electricians arrived on time and worked quickly and efficiently to do the job they said they would do. The charger itself was missing a piece, which was upsetting, but they said they would see if they could a work around, and they did, thank goodness as our new electric car was in the driveway needing a charge. Their work around worked and they finished in the time they said they would finish. They also installed a outdoor electric plug as requested and made sure it had a cover to protect it from the elements. The work they did in the electric box was clean and we were very pleased with their service. I also asked for a quote on whole house rewiring as our house is old and not all the outlets are grounded and they gave me an estimate that seemed in line with what I had heard others give. We would hire them again.
Just bought a new Tesla Model 3 and contacted the Electric Connection to install a Wall Connector in my garage. I also contacted 4 other electricians in the area, and the Electric Connection gave me a very competitive quote. They arrived earlier than expected, took about 40 minutes to install everything and got the job done for slightly under what the original quote was for. Don't know if it could get much better than that.
Amy F.
03/05/2020 12:00:00 SA
Outstanding work, and even better customer service. Really went above and beyond. Highly recommend!
These guys are good professional and reasonably priced. We're both big jobs and small. They did a large job at my house a couple years ago and then came last week to simply to change out a complicated switch.
These guys have my business. They responded quickly to my initial request for a quote and were on site within 3 days. They were very thorough in their work, and they completed everything within a few hours. I know who to call next time I have any electrical concern - inside or outside.
We did installed Tesla charger, I took couple of quotes, electric connections price was competitive and they finished the job as promised.
Purchased a Bolt EV and needed a level 2 charging (240V) installed on the house near the driveway.
Called on Wednesday. Spoke to one person who explained the cost schedule based on panel, distance between the changer and the main panel. I agreed and was passed to some one to schedule. Was able to get a Friday appointment at 8AM. The guys came out sized up the job and gave me the final estimate. It matched exactly what I was told over the phone. The guys went to work running the cables and attaching the EVSE to the house. They obviously had done many of these because they knew what questions to ask. In addition I asked them to add a ZigBee load control device to the EVSE so that I could monitor the energy usage through my Glendale Water & Power smart meter. The guys did a really nice job installing the EVSE on the house. I am glad since it is visible to people visiting. The cleaned up and left me a happy customer.
When I have any electrical job I use these guys exclusively. Never a bad job from them.
Jack D.
11/11/2018 12:00:00 SA
Professional service on time and early! Over the phone estimate $500 to $1000; Actual charge $241.00. Two men team in and out in less than 2 hours. Definitely a company to consider when I need help again.
Krish B.
11/09/2018 12:00:00 SA
5 stars! Called and got an appointment for the next day! Bob was professional and patient in responding to my queries and so was Alex - the tech who arrived on time and - installed my 240v outlet for the electric vehicle - the wiring was run through the wall inside. Nothing visible. Done in 40 min - cleaned up and left. Easy!
Hassle free experience.
Sarah S.
04/03/2019 12:00:00 SA
They put in a Tesla wall connector and did it very well. Also had them come back to do some light bulb work and changing an outlet and guys were professional and very thorough and nice. Great communication.
I read the other recommendations first. They were not exaggerating--these folks are really that good. Showed up on time; did a really clean installation, gave me pictures of what they did, and cleaned up the area. Mr. Olivera and his assist. did an excellent job. I have a new electrician!!
Jim B.
04/12/2021 12:00:00 SA
friendly and super helpful - gave me some free advice over the phone when another company set up my Tesla wall charger incorrectly.
Jody S.
03/07/2019 12:00:00 SA
Friendly, professional, knowledgeable, punctual and honest! They are busy so I wasn't able to get an appt as soon as I'd like for an estimate for the Tesla wall charger unit installation in my garage, but time was on my side, AND their estimate beat two other vendors. Electrician Jerry Rubio and his asst, Jesus, were excellent. They knew just how to tackle a not-so-straightforward installation and completed it in probably half the time I expected them to. I highly recommend The Electric Connection.
Brett B.
03/06/2019 12:00:00 SA
Very easy. Needed a simple light replacement and troubleshooting my landscape lights. They were able to set up an appointment quickly and were done in an hour.
David H.
09/12/2018 12:00:00 SA
Julio and Caesar were great! They had to run about 40' of conduit on the outside of my home to accommodate my Tesla HPWC. They were fast, super courteous and cleaned up everything before they left.
Setting up the appointment couldn't have been more simple. A couple of emails back and forth to pin down the scope of work, scheduling, send over a quote, and that was it. Great work for a very reasonable price. #1 on my list the next time I need any electrical service work!
I needed a charging receptacle for a Tesla near Los Angeles. I reached out to four places listed by Tesla app. Calls worked. Two tried to gouge me with high to double prices, lower than needed specs and unnecessary items. However, the Electric Connection was the one that from beginning to end was courteous, professional, fair and prompt. In the end my price was same as what my son paid for his job in another city. I am so impressed. James the journeyman was hard working and informative on how and why he did all the photo documentation of his work, and how he did not cut corners in the wiring. I learned skills from watching him work. I am totally confident the lifetime warranty job was done well. He was also busy for a full hour in this job, salaries well earned. He is an asset for his company.
The Election Connection was awesome and honest with me left my place very clean I was very impressed with the service. Letter A
Job: install additional circuits. Excellent communication, prompt response & punctuality- quality work - all in all great experience.
Jerry and his apprentice are very professional and extremely friendly. All the work I had went smoothly without any issues and now my house electrical problems are now over. I'm glad I found them and will call them again when my electrical needs repair. Very honest, professional, and priced reasonable. Bob will let you know what the job will cost over the phone. As for me, I bought all the needed parts ahead of time to save money (Bob suggested this) and saved a grip of money. I originally had contacted a competitor that gave me an estimate of $1600 (inc. parts) and told me it was a half day job. Told them to go to hell. Contacted The Electric Connection and paid Labor $240 + Parts (I Bought). On top of that it only took 90 minutes to complete the work ordered. Do the math, That's a crap load of difference. Bob and his crew are the very best!!! No reason to look elsewhere! Thanks The Electric Connection, Bob, Jerry, and highly skilled apprentice. I would give them 10 stars if I could.
The Electric Connection was recommended by Tesla to put a Nema 14/50 outlet for my Model 3. They responded right away, gave me a quote via email and broke down what the cost would be based on where my panel was located. I really felt like they honest and not trying to up sell me or rip me off. Jerry Rubio did the install and he showed up on time. He was friendly, fast, clean, professional and even helped me with another issue with my treadmill. There was a slight snafu with the plug but Jerry came right back out and solved the problem. I highly recommend the Electric Connection.
todd t.
07/06/2018 12:00:00 SA
The service with the Electric Connection was a pleasant experience from when I requested a quote through Yelp to the email that came after the service was finished. Bob provided me a detailed quote on the Tesla wall charger installation and what the steps entailed. The quote was the same whether it was for a Tesla charger or just a regular EV charger. I bring this up as there are other electricians that will add premium to the quote just for using the word Tesla. Scheduling was painless and the technician, Jose, arrived promptly right on the scheduled time. I was told it would take around 2 hours, but they finished in just under an hour and left the work area clean. Very professional and highly recommend everyone to use these guys for their EV charger installation.
Guy S.
09/09/2017 12:00:00 SA
I couldn't be happier. I've been looking to install an EVSE at our condo for awhile, but always seemed to get the runaround from other electricians. JC at the The Electric Connection repurposed our unused 30A dryer outlet for a Clipper Creek EVSE in about 2 hours. We're now up and running with Level 2 charging. The entire outfit is highly professional, and they know what they're doing with EVSEs. Highly recommended.
Marlene W.
12/07/2018 12:00:00 SA
I would recommend the Electric Connection to anyone looking for excellent service, promptness and knowledge.
I needed to know how to install electrical power for a new washer and dryer. The electricians were professional, reasonable in their estimate, and performed the job that needed to be done. I was fortunate to locate them and highly recommend them to you.
Elaine A.
11/02/2018 12:00:00 SA
This is the 2nd time I have hired The Electric Connection.
Manny is terrific and does a great job!!! He knows his stuff and is here to get the job done right!
I'll see you again for my next project!
Johnnie O.
11/07/2019 12:00:00 SA
I am so glad I took a second opinion and hired this company to do my Tesla wall charger install in my shared garage. It wasn't easy. Required two floors worth of pipe and two men 8 hours. Romero and Jorge, you absolutely killed it. Thank you for putting up with me watching you all day and the constant questions. Every day is a school day with the Tesla and these men helped explain how everything worked and made the process very easy. Special shout out to Bob and especially owner Kim Hopkins who was always available for a phone call to explain things to a plebeian. Could not recommend this company higher. Don't hesitate. Thanks again Kim. So impressed with the work.
After many weeks of thorough research screening highly reputable contractors, I decided to hire The Electric Connection to completely rewire our 1920s home because of their experience with knob & tube wiring, stellar customer service, honest prices, and payment terms.
Hugo was the project manager who came out to our house and took a thorough look to give us an estimate. Since this place had not done any electrical upgrades since the '70s, it required more than just replacing old wires. For example, pull chain lighting is now prohibited and must be activated with a light switch. The price we were quoted was more reasonable than others and it even included a rough patching of holes. I had a lot of questions throughout the process and Hugo was very patient and responsive answering them.
Our electricians for the job were Julio and Willy and I cannot say enough good things about them. They arrived promptly every morning, getting down to work in no time and asked how I wanted things done every step of the way. Plaster walls are difficult to work with, so they only made small holes if necessary and found clever ways to fish the wires through. The rough patching was so good, it's barely noticeable now. They both worked tirelessly and stayed late on some days to make sure we had power for the evening. The project took six days with city inspection coming out on the last day and remarked what a great job they did.
The office staff was also a pleasure to work with; handling the logistics of pulling the permit and scheduling inspection. Overall, I am more than satisfied with choosing The Electric Connection and highly recommend them to anyone looking to upgrade their old wiring.
I bought a Tesla, and picked The Electric Connection from Tesla's list of authorized electricians, largely because they are so highly rated on Angie's List. The installation proved to be extremely complicated because of the way our electrical system is set up, but we are so impressed with The Electric Connection! We are working directly with J.C. Olivera, and he is so patient and knowledgeable that we wish all the tradespeople we deal with were like him. He takes all the time that is needed, explains everything clearly and thoroughly, works with the in-house techs (Nick Herran, in our case) to find an efficient and affordable solution, and is just a pleasure to deal with. Really, everyone we've encountered here had made this job a lot more pleasant. We will certainly use The Electric Connection in the future.
These guys are great! Just moved and needed a light fixture hung on a very high ceiling. They have me a quote via yelp messenger within a day and we're at my home in just a couple of hours! Amazing, fast and clean service and they ended up helping us with another fixture and a faulty switch all in one visit! I'll definitely be using again for speed, value and service! Thanks guys!
Predatory Tesla charger installers. Will double charge.
Elizabeth M.
01/04/2017 12:00:00 SA
I am very pleased with the work The Electrical Connection did for me. They were on time, both of the guys they sent were polite and super nice, they completed the work quickly, and they left the work area clean and in perfect condition. You just can't ask for more than that!!! They also let me know the new code for outdoor electrical outlets which I appreciated because I am currently not up to code on several other outlets I have. They were also really nice to my dog which is always nice.
We unexpectedly needed to get a tankless water heater and needed an outdoor outlet installed for it. I called The Electric Connection and they were very helpful on the phone, gave me a quote of what the job would cost and were able to get out to us the next day. James and Lorenzo let me know when they were on their way and when they got here they were super nice, helpful and explained everything they were doing. Everything looks great, they got it done quickly and cleaned up after themselves completely. I will definitely be calling The Electric Connection again if we need any more electrical work!
Very experienced company,love the the technician Ramiro Ortiz,great recommendation and clean work!
In my business as California HandyGirl, I've used and referred these guys several times because I don't do electrical myself. They are just fantastic and never disappoint. I first learned of Electric Connection from a former client of mine, who is a long-time customer of theirs. Now I know why! They are very responsive, book rather quickly, show up when scheduled and even let you know about a 1/2 hour ahead so that you know they are on their way. I especially like that they let you know exactly what the issue is and if something further is needed, they discuss it with you first with cost details. I love vendors like this, and I highly recommend them!
I have never been spoken to like this. He was very rude to myself and my fiance. Talked to us as if we were taking up their time even though they were a hour and a half late when their customer service assured me they were always on time. Don't expect your time with them to be easy or pleasant. I obviously did not end up using them and I gladly took my business elsewhere, I would advise anyone else that values quality service to do the same.
Randall T.
10/10/2019 12:00:00 SA
I called The Electric Connection (ended up talking to Kim but everyone was extremely nice) after having repeated problems with another Tesla Certified electrician (Intelectric, don't ever use them) and (supposedly) needed some work done (again) on my car charging line due to Intelelectric's incompetence, misinformation and (in my opinion) unethical conduct. Kim was extremely generous with his time and wisdom and after listening carefully to me and asking a few cogent questions, explained to me that my situation was actually fine. I didn't need to spend $350 or even the $89 for an on-site inspection/estimate. He knew from our discussion. Well, ladies and gentlemen, whenever you find a contractor who explains you need less work rather than more, who wants to charge you reasonably less (or in this case nothing) rather than gouging you, someone with that kind of honesty and integrity, you know you have someone really special, someone you should hang on to.
When you find someone who talks himself out of doing ANY work, who actually says, What you were told doesn't make sense. Your system is fine. Leave everything alone and we won't have to charge you anything, well that person and company are worth their weight in gold! Gold is currently valued at $1500 per ounce, so you do the math. Thank you Kim and thank you Electric Connection. You are now permanently etched in my contacts: My new go-to people for anything Tesla-related and probably anything electric-at-all as well.
JC at the Electric Connection was AMAZING! He went above and beyond to complete the job at my house and was extremely knowledgeable and willing to help. I was blown away with how great a job he did! Will be calling him for anything electrical from here on out! :)
These guys worked on rewiring my entire apartment building for well over a month. They're professional, friendly, and hardworking. I'd definitely call them for any electrical problems in the future.
I had gotten a reference for Electric Connection from Tesla, as I had to have someone install a wall charger for our new car. They answered all questions, gave me a prompt estimate, and were able to schedule a next-day installation. All went well, they were clean and courteous, and I couldn't be happier with the installation. I'd definitely use them again.
I called 4 electricians listed on the Tesla website to install a NEMA 14-50 240 volt outlet. I was asked to send pictures of my subpanel by 3 of them and one set up an appointment to give me a free estimate. One company never called me back. One company said it could not be done and I was stuck with my 110v outlet and a charging rate of 3 miles per hour. One company said they could set up a separate connection with the power used for my AC. They would install a switch and I could charge my car or use my AC but I could not do both at the same time. This awful solution would cost me about $1,300.
At the Electric Connection I spoke to the owner, Kim, who said the job was not simple and it would require that some breakers be changed. He explained exactly what needed to be done and said all their work was guaranteed for life. Prior to the install date I called about getting a permit. I was told I could get the permit myself and was told exactly what to tell the planning people in my city. I was given the option to have the Electric Connection pull the permit but that would be an additional $150 plus the cost of the permit. I opted to get the permit myself and it was easy. The installer arrived on the appointed day on time. I was called when he was on his way and told the location from where he was coming. The amount of time it took for him to arrive seemed appropriate. Upon arrival he looked at the location and we discussed where the plug should be placed. One hour later he was done. The plug is flush with my wall and the work area was left as clean as it was upon his arrival. The plug works great. I have received final inspection from the city and I could not be happier. I can recommend Electric Connection (and as of today have already recommended them twice) without reservations.
Robert K.
06/01/2016 12:00:00 SA
the Electric Connection Company was working with SolarCity on my solar panel installed. They came out and really did an excellent job of explaining everything they were going to do then doing it and it looks really good when everything was finished and done. I would definitely recommend them for future projects.
Kristine E.
07/06/2016 12:00:00 SA
I needed a switch changed from motion censor to manual at the office where I work and these guys were efficient, honest, and friendly. They responded to my inquiry immediately and had the work done in under 10 minutes.
David R.
04/04/2019 12:00:00 SA
I contacted a lot of places to get a quote to install a NEMA 14-50 for an EV charger and chose to go with The Electric Connection based on their price, responsiveness, & reviews. The electrician, James, was early, professional, and efficient. I will definitely use their services again.
So glad Electric Connection installed my Tesla Wall Connector! Bob was very responsive with the initial quote and scheduling. James did a great job installing the charger and making sure the proper electrical components ran smoothly and cleanly from the main panel. Love their upfront pricing. The final amount was even lower than the initial quote plus they were $600-700 cheaper than another company had quoted me. Highly recommended!
Jacky W.
06/03/2019 12:00:00 SA
This is my first time dealt with the Electric Connection. Their office is very responsive after I sent them an email through the online web. I was asking a quote of a NEMA 1450 outlet for charging my Tesla Model 3. Their quote is very reasonable compared with other contractors, it is about half the price. Chris was my installer. He is very polite and professional. I have no complain about of his work.
moss t.
09/04/2018 12:00:00 SA
jose and alex came out on time. Replaced three recessed lights with three complicated light fixtures. This included working in the crawlspace, updating old wiring, and plaster. They were incredibly efficient. Very clean. And well priced.
Fantastic experience - great communication on phone and email, honest estimate, very reasonable prices, and the job was done professionally and on time. Roger explained all the work in clear layman's terms. Can't say enough great things about Roger, Fabio, Charles and everyone there. I will continue to use and recommend The Electric Connection again and again!
Chloe B.
02/08/2019 12:00:00 SA
I have a Tesla Model 3 and was looking to get a new outlet installed to support faster charging. I can say that these guys were reliable, knowledgeable and very professional. They responded quickly to my emails and telephone calls. They were very thorough in explaining things to me and the options I had to consider. They gave me 2 quotes, one that I would call the Rolls Royce option (a long term solution had we planned to stay in our home for another 15 years and another option which fit my immediate needs). I didn't feel like I was being sold on anything. They arrived during the scheduled appointment window and completed the installation of my NEMA 14-50 outlet in about 90 minutes. The price was just as quoted. Would highly recommend these folks to anyone.
Pete A.
05/01/2019 12:00:00 SA
The team at Electric Connection has since gotten in touch with me and explained the unique circumstances that created the communication breakdown. Multiple people called and emailed me to explain. I had them out to do the work and they were timely and professional. Have received multiple follow up calls to make sure that i am happy. I would definitely recommend them.
Danielle, the operations manager at The Electric Connection, was wonderful in providing details and answering all my questions promptly via email. Our electrician Roger was able to find a solution in setting up our EV charger that saved us a significant amount of money. Definitely recommend!!
Kim, the owner of The Electric Connection, is a lifesaver and an extremely nice person. Yesterday I was firing my electric kiln, a 12 hour process, and right around the 11th hour the power to my studio went out. Apparently the kiln has tripped a breaker. Me trying to flip that breaker back on did not work. The next day I tried to get other electricians out to inspect and possibly replace the breaker but no one would return my calls. When I called Kim, he took the time to talk me through the breakers on the subpanel and the main panel with its old style push-in breakers. He was very kind and patient and got my power back to working without even leaving his office. He really saved the day. Thank you Kim!
Larry G.
04/04/2019 12:00:00 SA
James did good job on my Nema 14-50 outlet installation. I will recommend this service to other people who need installation of Tesla EV changer.
Tom K.
09/12/2017 12:00:00 SA
These guys were really great. I leased a Chevy Bolt and had these guys install a Chargepoint Level 2 charger outside by the panel. Great job. Great value. Nick and Ramiro were excellent. Highly recommend.
Great Service! James was my installer and he was better than I could hope for. James met up to my expectations! He's a truly meticulous technician and he is priceless when it comes to accurate and clean install!
Ricky C.
03/08/2019 12:00:00 SA
I called and they emailed me back instantly with an estimate for my Tesla charging receptacle. An appointment was then set up within 2 days from the point of acceptance. An electrician showed up on time on the day of appt who was professional, knowledgeable, and caring. The job was done quickly, cleanly. You can then paid with a credit card and within hours, a receipt and photos of the job performed was emailed back to me. I recommend these guys highly if you are buying a Tesla and looking for someone to install a charging station.
Jerry the electrician did an amazing job setting up my wife's Tesla charger and very thorough. Very friendly as well. Great customer service. Superb. Neal P
Arrived a few days early due to a schedule change...cool...installed 2 bathroom sconce lights--done perfectly and quickly...wish all repair services went this smooth....
Kathy R.
11/08/2018 12:00:00 SA
I have used Rogério with Electrical Connection twice now. He did a very effective and efficient job. I like the way that he can figure out how to make anything work and he has a lot of persistence. When the first solution didn't work, he quickly found another one and solved my problem perfectly. I highly recommend him.
Richard G.
02/04/2019 12:00:00 SA
Just had them do a E-vehicle charger install. Their office did not quote me a flat price over the phone (unlike some of their competitors), but instead had me gather and send them additional info (pictures of my electric panel and sub-panels, type of charger, etc.) before giving me quote WITH A breakdown. Installer arrived on time as scheduled, finished the work quickly, neatly and professionally, and cleaned up after himslf. Likely to hire these guys for any future electrical work!
I needed a 240v receptacle for my car charger in the garage. All communication was easy and efficient. Quote received was exactly what I paid at installation. The installation was completed in under 2 hours, and they did a nice clean installation. Would use again.
Andy B.
06/07/2017 12:00:00 SA
I Purchased a device from the sense.com website to monitor my electrical use. It was something special, not a normal request for an electrician. When I spoke to Kim regarding the device he said he knew exactly what needed to be done. I set up the appointment and Hugo and His apprentice Hugo showed up on time. The device was installed in the electrical panel, the panel was crowded but Hugo was able to install and getting working on the first try. The estimate was exactly what was charged. Highly recommend these guys.
This company upgraded our electrical panel, did the electrical on our new tankless water heater, installed an outside outlet, and did some other electrical work inside the house. Everything was great. Communication was excellent. The estimator showed up on time and gave a competitive bid. (We got four bids for the job. One was crazy high and three were in range of each other. We picked this company based on communication and professionalism.) Jerry, the electrician who did the work, was also right on time and did a great job. Everyone I interacted at this company with was courteous and helpful, and all of our questions were answered. The permit and final work to close up the outside wall and repair stucco was done in a timely manner. They also patched and repaired inside the house.
They came back a few days ago and this time we not only had to remove the existing ceiling fan, I needed them to also move the junction box (the lamp was off center as compared to the area and table). The on-site quote was even less than the estimate on the phone. They again came on time, did a great job, and the new light fixture looks and works great.
I had a great experience with The Electric Connection. Their installers were very professional and did a fantastic job installing my Tesla charger!
Renard T.
11/08/2018 12:00:00 SA
The Electric Connection was amazing. Jerry Rubio provided a quote via email. He was able to come out to our home a couple days after we agreed to the reasonable quote he provided us to install the Nema 14-50. He was prompt with his replies and came to our home within the time frame mentioned. He was quick and did a great job in which he also answered any questions I had. They were very professional and pleasant the entire time. I would highly recommend hiring The Electric Connection for any of your electric installation needs.
Adeel H.
11/01/2018 12:00:00 SA
The Electric Connection was excellent in setting up my home electric car charger. They were prompt, efficient and finished quickly. James and Dylan worked great together as a team. They were very honest and upfront about the job, and they finished with an aesthetically pleasing result. They even gave me tips on other electrical projects I have been working on!! I will use them on all my future electrical needs. Thank you!
Excellent service and work. Job well done . Will definitely work with EC again. Handled EV charging installation, permits, plans etc...
These guys are great. Punctual, honest, affordable and very patient. I had them come to install a charger for my new electric vehicle. They did a great job. JC was appointed to my order and couldn't be sweeter and also made sure to give me the fairest rate possible. I will use the Electric Connection for all future electrical needs and highly recommend them.
M P.
10/10/2018 12:00:00 SA
Installed my Tesla wall charger. Charles was very helpful, got me a quick appointment time after some confusion of my lost appointment date. The install was flawless and the price was very competitive. Highly recommend.
Max G.
03/11/2019 12:00:00 SA
It was easy to make/change my appointment, the electricians were knowledgeable and friendly and came in time. This was a small job, and some of the other companies and individuals I contacted, wouldn't even bother to get back to me. Price was ok.
They were very thorough with the installation of the 240V plug for my Tesla. They sent me pictures and kept everything nice and clean. Very happy with their performance.
Diane B.
03/01/2019 12:00:00 SA
They were precise, communicated well with me and with each other, and got the job done in less than an hour perfect thanks so much
Just had my NEMA plug installed for my Tesla to charge. These guys were on time, did great work (in the rain!) and finished the job with a 65' cable under my house in 2 1/2 hours. HIGHLY RECCOMEND if you are putting in a plug for your car.
Joel K.
02/06/2019 12:00:00 SA
Once again The Electric Connection did a fantastic job. We had a bunch of retrofit LED lights installed by a local handyman. He did a good job, however a few old dimmers would not work with the new lights. Roger & Juan came to the rescue and figured out the old wiring and got the new dimmers installed. I would never call a different electric company. They are the best!.
Robert D.
02/01/2019 12:00:00 SA
They installed an outlet for my Electric car. I thought the line was going to go on the outside of the house. When they arrived they wanted to check the crawl space to see if there was room under the house. They took it upon themselves to run it under the house and come out of the wall right where I needed the outlet. I am so glad they did this as it looks way better than I thought it would. Wonderful Service and Great Job!
Really friendly during the whole process, answering any and all questions. The job---an EV charger outlet installation (NEMA 14-50)---was done very quickly and looked great. Highly recommend!
This place is the BEST!!! Nick was so friendly and helpful. I emailed him what needed fixin, he gave me a fair price, and sent his crew in a weeks time! He was very patient with my lack of knowledge too which I appreciate. Luis and Rodger came and were very friendly and professional, helpful and quick! I paid right there on the spot and was emailed my receipt. Done and done. I would highly recommend this spot!
Always on time, professional and expert at what they do. We keep coming back to The Electric Connection. They have installed new lights, replaced transformers, added new wiring, conduits, timers, even grounding. Neat and tidy, they clean everything up, take photos and make payment and record keeping super easy.
Luis was wonderful He replaced my outside fixture in a efficient and timely manner. I would definitely use their services again! They also were quick to respond and came out the next day!
The Electric Connection enterprise is excellent in every way. The staff is polite, efficient and courteous in their explanations of their plan to address the problem. I have called them back after my first encounter with this company and will most definitely do so again.
Great job communicating with me on scope and timeline for an EV outlet install. They showed up on time and did the work for LESS than the original estimate. Would definitely recommend and use again!
Rachel D.
12/11/2018 12:00:00 SA
Working with the Electric connection was awesome! They gave quick and reasonable quotes over the phone, they were available to do work right away and they did an excellent job! I had them put in new recessed lighting, dimmer switches, they moved several switch boxes and they put up new light fixtures. I liked their work so much, I've had them out twice and would call them again if needed.
Stephan P.
12/07/2018 12:00:00 SA
Received excellent customer service. I had long email threads for the quote, which were answered patiently. Something others failed to do. The work was executed fast and professionally.
The Electric Connection was very prompt in providing us with a quote to install a 240V wall charger for our Tesla. They answered our questions and address our concerns regarding our particular situation. James and Dylan showed up promptly at the scheduled appointment time. They were very courteous and professional and they did a great job installing our wall charger. They were neat and cleaned up their work area. Would use them again for electrical work.
Kalyani G.
11/12/2018 12:00:00 SA
Had a 220V connection installed for our Tesla. Easy to schedule appointment. Both the technicians Jose and Nicolas were very professional and efficient. Will definitely recommend them.
Jack N.
11/08/2018 12:00:00 SA
These guys are great! Showed up on time and diagnosed the problem in just a few minutes...Alex was the electrician. Their service charge is about half of what other electricians charge.
I hired these guys to hook up my Tesla wall connector and they did a great job. I scheduled everything with Bob. Luis was the electrician who did all the work. Luis was phenomenal; he took care to do everything right and most importantly he paid attention to aesthetics and made the whole thing actually look good. We had to run a long line of conduit from the panel to where I actually wanted the wall connector positioned (in my garage), and Luis made everything look great. I was very impressed. I would hire these guys again in a second.
Great service! Installed 7 LED lights in record time. JC and his assistant were great! Would highly recommend them.
Manny and Adam did a wonderful job installing the electric connection in our garage for our new electric car. Their workmanship was excellent and professional in every way. Also, corresponding with the Owner of the company ,Kim Hopkins was a pleasure. He was informative, friendly, and eager to work with my project .I felt as I was treated as a valued customer. Bob and Fabio, represented their company with excellent communication skills, patience ,and were very helpful and informative over the phone. I would highly recommend this company to anybody needing professional electrical services!
Nicole P.
03/10/2017 12:00:00 SA
They are always professional and thorough. Big projects and small ones as well... excellent service. We've been using them for years. Louis is wonderful.
I NEVER write reviews because I don't have time to but THIS needed to happen. I was there to help facilitate while my partner was at work. The worker was: rude, crass, inappropriate, inconsiderate, lazy, unprepared, had an attitude, passive aggressive, and invasive. As a woman, he made me feel very uncomfortable. I was spoken down to and was treated with very little respect in my own home. Also, your response below to Evan, just shows the professionalism of the company. So NOT professional. For you to bring up personal information is sloppy on your part and you are missing my side to the story, and also, that the customer is always right. WE had the bad experience with the company, and it is not your place to correct our experience. So, please be prepared to get reprimanded and spoken to with little respect if your electrical box happens to be in a different room than you thought it was in.
JC did a great job....very professional, courteous, on time, efficient, honored quoted price. Will hire again.
I come from a family of electricians, but I just didn't want to crawl around my attic this time. JC and (didn't get his name) were professional and communicative, and installed my four can lights quickly. They also ran some romex for 3 more lights that will go in the soffit I'm building. What a load off! I think I can finally get this room done!
Best electrical repair experience ever. The office was super easy to work with. I immediately got an appointment confirmation via text and email. I also kept getting calls for sooner appointments as they became available except I couldn't take advantage of the opportunity as I was out of town. I also received a 30 minute call prior to arrival. Jerry and Jesus arrived on time, were very personable and ready to start. Jerry confirmed the work I needed done, he quickly diagnosed them and went to work immediately. I had them contracted for two hours and they finished close to all of them done. I was missing a part that they happen to also not have or they would have completed all the work I needed done. They upgraded, diagnosed and fixed everything efficiently and worked with me in prioritizing what was important to me. I highly recommend them and would definitely use their service again.
Yes! Alex was the lead electrician and he and his two assistants (both named José) were AMAZING. Knowledgeable, honest and good-natured. They completely knew what they were doing and I'm thrilled with the results!
Debbie S.
05/07/2016 12:00:00 SA
My experience from start to finish was incredible. When making my appointment, the person was pleasant, patient, knowledgeable and very professional and this was not the first electrical company I called for this job. All estimates, I knew, were estimates but there were absolutely no surprises when I received the final invoice. Luis showed up on my scheduled appointment day and right on time. I had several projects from recessed lighting, fan installation to troubleshooting an outlet. They were neat, professional and completed everything. I was so happy with the end result. I will definitely use them again. Great first time experience.
I just had a hardwired EVSE installed with a new 40A circuit. Nick gave me some great advice and products to consider. Extremely knowledgeable and friendly. The crew came on time today - gave a transparent final estimate. Fees are very fair and competitive. Most importantly they did a great job and answered all my questions. The overall operation is very well organized! Thanks everyone!
Marc S.
09/09/2017 12:00:00 SA
From Nick on the phone to getting a quote to Ramiro coming onsite for the install with his helper, everything was absolutely perfect. I had them install the Tesla Wall Connector and figured some of the new conduit would have to be exposed -- needless to say, they hid everything in the walls and beared a scorching attic to make it look flawless. Fantastic recommendation and would use again in a heartbeat!
Glenn K.
09/03/2015 12:00:00 SA
JC and George were great guys who fixed a variety of electrical issues for me. They were fast and friendly. Working fast is important when you are paying by the hour. I highly recommend these guys.
Rick H.
02/05/2015 12:00:00 SA
The Electric Connection was great! Quick response, very fair prices and very professional work. I will definitely use them in the future.
The electrician installed two outdoor outlets that run back under the house to the circuit box via conduit. These guys were beyond professional, showing up within a day of requesting the service and completed it quickly, cleaning up when they were done. I would highly recommend them for any electrical work.
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