This is the second electrician I tried based upon Yelp reviews. The first didn't call back, so I went to this one. I can't explain the reason for my bad luck, but after leaving two voice messages within one week, I have yet to receive a call back. From either company actually. This might be part of the reason contractors have a generally bad reputation. Anyway, this has been my only exposure to Yelp and it has been underwhelming. I created an account just to be able to put in my 2 cents. Bottom line, I hope I have been an exception. Based on all the other reviews I feel I must be, but nonetheless, it happened and I can only provide the lowest possible rating as a result. This Yelp experience has wasted 2 weeks as I patiently waited for calls that never came. I have since gone with a company selected outside of Yelp and it has been what a paying customer would expect. Prompt call back, appointment made, appointment kept, etc.