Description
Schneider Plumbing specializes in service and repair plumbing as well as drain cleaning. We tackle jobs large and small so if you're looking to replace a toilet, snake out a sink line, or replace your old pipes (water, drains, gas) we are the company to call. Serving the South Bay and surrounding areas, call us for all your plumbing needs.
HISTORY
Established in 2011.
Michael Schneider has been happily serving the South Bay as a plumber since 2000. As a small business owner my focus is to give the superior customer service you would receive from a large company with quality craftsmanship and attention to detail. I will treat your home as if it were my own and guarantee your satisfaction. Fully licensed and insured so that you will never have to worry about your most important asset, your home. President Michael Schneider Schneider Plumbing Inc.
ABOUT BUSINESS OWNER
Mike was raised from the age of 3 in the South Bay. Growing up in Torrance he attended St. Lawrence Martyr Catholic School from 1st through 8th grades, Bishop Montgomery High School, South High School, and El Camino College. He spent several years working in the construction trades before finding his passion for plumbing. It is not only the physical and mechanical aspects of plumbing that sparks that interest. It is the problem solving nature of plumbing and the ability to turn a potentially unpleasant situation into a good one for his customers that draw on his strengths. Honesty, integrity, and diligence are the cornerstones of his personal and professional life.
SERVICES
Emergency Services, Drain Cleaning, Sink Repair, Pipe Repair, Faucet Installation, Bathtub & Shower Installat…, Drain Installation, Gas Line Services, Sink Installation, Toilet Repair, Bathtub & Shower Repair, Faucet Repair, Toilet Installation, Pipe Installation, Water Heater Installation , Garbage Disposal Repair, Sewer Services, Water Heater Repair, , ,
Reviews
NaturalFitCutie T.
7/25/2015
This review is way overdue. Mike has done two separate jobs for me and each time it was done to PERFECTION. He is very nice and friendly, his prices are reasonable and the work is done RIGHT. All the 5 star reviews reflect the quality of Mike and his company.
Friendly, professional and honest. Mike was great. He was able to fix a clogged drain that another plumbers said couldn't be fixed without adding a drain which would have cost more than just snaking what mike and Kyle did for several hours. He did suggest that we would eventually would need to replace a pipe in the future but all is good for now. I have now found a plumber that is honest and reliable. Thanks Mike!
I do not do a lot of reviews but Mike deserves this one. In his reviews a lot of people talk about his honesty and I can vouch whole heartily about this first hand. Simply put, he is the best plumber in the south bay, period. Professional, on time, always has a great attitude and gets the job done with perfection.
Mike has been super helpful with our plumbing issues. We have old pipes that are cranky and we need to replace some faucets, piping and shower head. Mike has helped me work in coordination with the tile folks and tolerated my newbie and questions (since we have already had two pinhole leaks that caused a lot of issues). We talked through options and figured out the most reasonable options. I know it's probably frustrating for someone who knows their stuff to explain things to someone constantly asking questions, but Mike has been super kind and patient and is also very reasonable. He even helped pick out a nice new faucet system. Thanks Mike!
I called and left message and mike called back promptly and let me know he was booked and not able to help with my problem. Thanks much!
We've used Mike for small (clogged pipes) and large jobs (major bathroom remodel) and he was great. He's also a very nice person and cleans up the plumbing mess after he's done. He won't drag dirt into your house and track it all over. We've encountered all sorts of plumbing pricing and his is better than reasonable, I imagine because he's so well-regarded with lots of business coming in the door. If you have an immediate problem, he'll come right over as long as he's not working on a similar 9-1-1. If you have a large project, expect him to leave at some point to help someone with a 9-1-1. Then appreciate that because he'll do it for you someday. If your project is a must-finish on time, though, he'll come back and stay late to get it done.
His work is perfect. No leaks or problems of any sort a year after the bathroom remodel. When the pipes were exposed, I could see his work, and it really was excellent. Not that I'm an expert, but I've seen weirdly rigged plumbing and poor quality before, so I could tell the difference.
He answers by text or phone very quickly and is mostly available 7 days a week.
Ben B.
01/03/2013 12:00:00 SA
I found Mike Schneider to be one of the best plumbers I ever called. He was here within 30 minutes of me calling him, very friendly, and got the job done quickly. I would definitely call him again!
I cannot say enough great things about Mike. He installed five toilets for us and fixed one of the shower heads...in less than two days. He was extremely punctual, professional and honest about pricing. Could not have asked for anyone better. Highly recommend him!
Chris C.
05/05/2019 12:00:00 SA
I called Schneider Plumbing after I had some work done that I was way overcharged for and the problem was never fixed, by two other companies. I was very frustrated. I decided to try Schneider Plumbing because of the 5 star rating on yelp. I was not disappointed.
Mike came out to the house ,even with his busy schedule and fixed the problem. The cost was very fair. It was nice not getting over charged. Even though he has only done the one job for me so far, I will be calling him for any work I may have in the future. He was Honest and professional, and completed the job in one visit. I definitely recommend Schneider Plumbing.
Mike Schneider is highly competent, honest and easy to work with. I have used his services on several occasions and the outcome has always been favorable. I appreciate that he is licensed, has reasonable rates and treats each job with professionalism. I have recommended Mike to friends, family and neighbors which I wouldn't do unless I had 100% confidence in his company.
Jerrell Stark, South Bay, CA
Looking for a great plumber? Look no further. Mike Schneider does excellent work at more than fair prices. He's knowledgeable, conscientious, considerate, careful about my house, and works clean. He makes himself easily accessible and available. I can always get him by phone or e-mail.
I was initially impressed because out of four people, he was the only one who suggested and offered to crawl under my house (not a pleasant job) to get to the bottom of what needed to be done. The others guessed and quoted much higher. Mike found out most of the work guessed at, sight unseen, was not actually necessary, but he discovered a serious problem that did need attention. Since then, I've used him numerous times and I've always been happy with his work.
What puts him a cut above is his integrity. He thinks through problems, gives me the pros and cons, and doesn't try to sell me on something I don't need--even when it could mean more money for him. He also consistently goes the extra mile. If you want quality work and great service, call Schneider Plumbing.
Mike called back quickly, came out and assessed the problem, got the parts and came back the next day to fix it. He wears shoe covers and cleans up after himself. His estimate was reasonable and he stuck with the price. I will use Mike for all my plumbing work in the future.
Rajan L.
04/08/2015 12:00:00 SA
I highly recommend Mike. He arrives at the time he says. He is professional, honest, and courteous. He gives you a quick estimate after evaluating the situation. He has replaced my shut off valves for most of my sinks, unclogged my shower drain, and fixed a pinhole leak.
Miss W.
02/02/2016 12:00:00 SA
Prompt reply to quote request, professional, accommodating, and very pleasant. Highly recommend.
Mike fixed a fixture that two other plumbers could not repair at my Mother's home. Friendly and competent! Thanks Mike!
Janice K.
01/01/2017 12:00:00 SA
Another 5 star report! We had a leak under the house on the night before New Year's Eve but put a temporary patch to, hopefully, get us through the weekend. It didn't work. So, upon my urging and after a Yelp search, we called Mike on Saturday afternoon and he called back in about an hour. He gave us a ballpark estimate and said he could do the work on SUNDAY, New Year's Day.
Well, he just left and we could not be happier with him, his work and his price. We will definitely be recommending him to our neighbors. Our longtime plumber has retired so Mike is our new plumber!
Mike is a plumber that not only knows his stuff but he knows how to take care of his customers! My elderly Mom needs a bit of kids gloves and by the time he completed replacing her toilet and valve..she was hugging him. Super fair prices and SUPER work and that magic one...Customer Service.
I would recommend him to all!
deb b.
06/09/2013 12:00:00 SA
Mike came right away, No extra charge for Sunday service, offered a 90 day guarantee in case clog came back. Way to go Mike ! Thank you
Kai H.
06/07/2014 12:00:00 SA
This guy, Mike, is the real deal! He came to my house today and fixed my toilet in the back house. I called him 20 minutes prior and it was pure luck he was in the same area as my house so he came over and gave us an estimate and we liked his personality so much we didn't even wait for other estimates, we had him fix it right then and there. he took the toilet apart and got everything fixed in no time. i was so impressed! thank you for such an amazing service. you will be our new plumber. he was honest, down to earth and just a good guy, no Bull. Will definitely recommend him to our friends.
I have had Schneider Plumbing out here a few times now. What I find so impressive about him is that he is so knowledgeable about what he does, he's honest, and his prices are very reasonable. More important, he's very neat and tidy. In other words, there isn't any clean up to do when he's finished. Schneider Plumbing is my first choice plumber.
Robert S.
10/09/2021 12:00:00 SA
Mike Scnhneider is an excellent plumber very professional and reasonable. I would give him 6 stars if it was available. He went out of his way to make sure he could fix my toilet the same day I called him.
Dan W.
07/01/2013 12:00:00 SA
I had a main sewer line clog that caused all of our toilets and tubs to back up simultaneously just a few hours before we were supposed to have a huge house party! Mike answered my call (on a Saturday) and said he would be over in about 15 minutes. He arrived in about 12 minutes and quickly assessed the problem and gave me a very fair quote. I agreed and within about an hour he had the entire system fixed and thoroughly tested! I HIGHLY recommend Mike Schneider's services!!
Mike was quick in responding back to my voicemail request and scheduled me for the next day itself. He was professional and organized in an old school way and got the job done quickly. Was very reasonable with charges as well. Will definitely hire him again for any plumbing requirements.
Mike does a lot of work for the restaurant I manage, he is always quick, reliable and does a great job!
A B.
06/03/2015 12:00:00 SA
I highly recommend Mike. I wanted to try him out 2 years ago, but he couldn't make it fast enough that time around. This time (June 2015) I called him first thing in the morning, told him what was needed (snake the main line), and he *did* have enough room in his schedule. I'm sooo glad it worked out, because now I *finally* have a plumber I can trust!
PROS:
1. He and his assistant were both genuine & friendly, without wasting time or putting on that fake friendly salesman persona.
2. His price was very reasonable. When I asked up front, he told me what it would be. The work needed didn't change, so neither did the price.
3. He left the work site clean.
4. He gave me a 90 day warranty on clogs.
CONS: None. And he didn't even ask me up front or later whether I use Yelp, or if I could recommend him, etc. He gave me a couple of business cards and wished me well.
I've had bad experiences with too many other plumbers. It seems so hard to just find someone who will do good work for an honest price and be easy to deal with.
p.s. -- although you have absolutely no way of knowing this for sure, *this* review is a 100% honest review by a *real* customer, describing my *real* experience and *not* doing it for pay or because I know Mike. Even though yelp puts my reviews in the not recommended pile, once in a while I decide to make my contribution anyway -- just for those people who are hunting for the straight scoop. I wonder how much of what we read in social media has been bought. There *are* people whose job is doing reviews for either perks or pay.
Schneider Plumbing is the real deal. Consummate professionals; 100% honest and to top it off, Mike knows his business. Speedy yet very accurate in diagnosing. Calm and precise while correcting your problem, and just plain nice to deal with. Pricing is reasonable and fair.
I had a problem with my tub diverter. Due to complications it was not a simple fix. On Wednesday I called a plumber who appeared professional and knowledgeable. He immediately diagnosed the problem and said he would call me that evening or the next day to set up an appointment {It was not a rush job]. I asked him for a ball park cost and he said $150; I said that would be fine. I called him Thursday night to ask him what was going on. No response. Ever.
So Monday I called Mike and made an appointment for Thursday. He called Tuesday, said he was free, and came over. He was here for 90 minutes and charged me $105.
I am going to quote Tohru I on 6/22/19: Professional, so professional. I have never had anyone so knowledgeable, courteous, honest, and provide such high quality service!!! Mike wears a plastic cover on his shoes to keep the floor clean, provided very precise assessment of the situation and then fixed the problem with permanent fix (not a quick fix). Mike impressed me as a very decent human being. My girl friend [who lives in another condo 100 yards away] had a slow drain and since I was so impressed with Mike he went over there too. He said it was not that bad but she wanted it done and he did it. She was as impressed by him as I was. And she tipped him $25 on top of his quoted $99 fee. I am going to ask her to write a review. She probably will not inasmuch as I have limited influence on her, but she should.
Schneider Plumbing is terrific.
I have had Mike replace the copper pipe under my kitchen area and install an automatic gas shut off.
Both times he was timely, neat, a good communicator and reasonably priced.
It's great to have an experienced plumber who is honest.
Kevin M.
09/06/2018 12:00:00 SA
Have to say, they are pretty awesome. Polite on the phone. Showed up when they said they would. Fixed the dripping shower. Price seemed reasonable. They were pleasant in person and cleaned up after themselves. Will definitely use them again.
Mike is very good at details and taking care of the little things... On time and good service.
We were really impressed with Mike's service today. We had a sewer line clog and he came out just when he said he would (on Sat of a holiday week-end too). He did good work and solved the problem for a fair price and in a friendly way. I would definitely use him again or recommend to a friend.
Jeff B.
12/03/2012 12:00:00 SA
I have referred Mike to a few jobs as he does such a great job. Timely , reasonably priced, great customer service. Thanks Mike!!
John A.
12/09/2016 12:00:00 SA
Don't hesitate to call Mike for your plumbing needs!
He has come over a couple of times and helped me with typical issues around plumbing and he is fast, courteous, and honest! All the essentials in a service that you want to rely on. Thanks Mike!!
Jill M.
12/10/2014 12:00:00 SA
Good guy, but be prepared to be billed over 200 bucks an hour! Seems to do things the right way, but also very expensive to get pipes repaired.
Mike was extremely responsive and was able to move our appointment up when our clogged kitchen sink worsened. He was polite, professional, clean (he wore booties in our shoe-free house), and got the job done quickly. He charged exactly as quoted and also gave us maintenance tips. We're really glad to have him in our neighborhood and will be calling him again if we have other plumbing problems. Highly recommended.
Been using Mike for a few years now. First of all...he's one of the nicest guys you'll ever meet. He's extremely hard working and skilled at his job. He's saved us countless times and always is prompt about when he can show up and honest in his opinions. I highly recommend him to friends and family knowing they're always in good hands with him.
J T.
04/09/2021 12:00:00 SA
Mike is very professional and punctual. He'll let you know if there are any delays and you can trust that he does a good job. We have been calling him for all of our plumbing issues and have recommended him whenever anyone asks for referrals.
Due to the current COVID-19 pandemic, we appreciate that he wears a mask and uses shoe covers when entering the house.
We highly recommended him for anyone looking for an honest and professional plumber.
Thank you Mike S. for providing friendly professional timely service at an affordable price. Everytime I have used your services, you have been dependable and reliable.
Mike S., the owner, came with mask & booties, and cleaned up the place after cleaning out the laundry washer stand-pipe drain back-up. He also made sure that the other possible pipes like kitchen drain and dishwasher drain were not the underlying cause.
I called Mike to help with a problem with my water heater. He came the very next day and was on time and professional (he actually offered to come the same day I called). It was a complex problem, but Mike was helpful, honest, and practical about the best way to fix it. He did a great job, fixing the problem by the end of the day so we wouldn't be left without hot water. He cleaned everything up beautifully when he was done, and unclogged the faucet filters to be sure that the water pressure was good.
Solid, professional work and a pleasant person to deal with. I'll definitely call him again the next time I have a plumbing problem.
Dan L.
08/05/2014 12:00:00 SA
Gary actually deserves 10 stars! As I'm sure everyone can relate - you anticipate the cost, if the issue isn't more complex, will they upsell you, how messy is it going to be along with whether they're courteous, friendly, respectful etc. Well Gary Schneider is the best of the best -- take world class knowledge and skills, mix with fantastic mid-west values, and the best pricing in the South Bay!! If you have ANY needs large or small, and even if you're isolated up on 'the hill (aka Palos Verdes) Gary is the best. So stop searching for any other plumber -- do yourself, and your wallet a huge favor and call Gary NOW!!! thanks again Gary!!
Very good experience: On time, accurate price estimate, clean + professional.
I had a leaky shower head... drip, drip, drip. Called Mike and arranged for an appointment the next day. He showed up exactly on time and was right about the problem being the gasket... worn out and calcified after 14 years. Changed the worn part, reassembled control, caulked and no more leak!
I'd use him again - 5 Star.
Mike is a true professional. Very fair, pays attention to details and extremely clean. He is highly recommended. I recommend him whenever I can. All of my family uses him for their plumbing needs. Don't try anyone else, Mike's the guy!
Tae K.
05/05/2017 12:00:00 SA
He was great. I had 2 leaks and he came quickly and fixed them. Very professional. Reasonably priced. He was easily reached by telephone and came promptly at the scheduled time.
I used Mike's service about 4 years ago and I'm happy to report his workmanship is still outstanding! He recently fixed a kitchen sink leak and did a prophylactic sewer clean out. The bigger job was installing a new water heater and enclosure. He really took his time and got everything perfect. The enclosure is so straight and strong I would shelter in there when the next earthquake hits! He is a true professional; neat, on time (or even early), and pays attention to details. I highly recommend you use Mike...you won't be disappointed.
Mike scheduled me for 1 pm, then called before showing up a little early to fix my laundry drain. I can't tell you the number of times I've had late plumbers before Mike. He used the auger on the drain a few times, pulled out the block, then ensured that it would drain a few times before discovering that my garbage disposal had loosed some of the fittings under the sink. Instead of just tightening things up, he spent an additional hour replacing the pipes and fittings until he was satisfied that it was right and tight. Then, instead of gouging me, he only charged a small fee for the extra job!
In addition to the well performed job, he wore booties over his work boots, was professional and courteous with my animals, and was a nice guy by offering advice on some other jobs that I'm going to attempt for myself.
M A.
08/12/2014 12:00:00 SA
Normally, when I see 20 to 30 reviews for something and they are all 5 star, I wonder, just how big is this guy's family anyway? Well... call me part of the family now. Excellent work, cooperation and communication all at a price that will probably be less than you would expect and with no surprises or egregious markups. I'm looking around the house right now trying to find more for him to do. As a nice bonus, he is a pleasure to chat with and is training an apprentice so he can expand to more customers!
Slurms M.
04/12/2016 12:00:00 SA
Mike Schneider returned my call promptly and was very nice and helpful. He seemed genuine in wanting to help fix my problem even after I told him I needed one of those plumbing cameras, which he doesn't do that. He said that if I really needed the camera, he could get someone else to do that for me, which would be $250.
$250 is standard for those drain cameras it seems because the last 3 places I called quoted me $250.
I called Mike based on the Yelp reviews, and they did not exaggerate. He unclogged my kitchen drain and fixed my bathroom faucet, which now seems like new. Not only is he a good plumber, he's also friendly and polite. It's a pleasure dealing with people like Mike.
Eric K.
06/10/2015 12:00:00 SA
I've used Mike a couple of times now, and have been extremely impressed. He's on-time, focused on the task at hand, and honest about what needs to be done. I'd definitely recommend him!
This is not about any service that was performed. I placed a call to the plumber and asked him to install two toilets. We agreed on a date and then I asked for a price. The plumber responded that he needs to see the job first and I told him I am able to send many pictures. These are toilets that were removed for painting and now need to be installed. I believe a plumber who knows his trade should be able to at least provide a cost of what it takes to install two toilets, without being at the job. The next plumber I called did just that.
Again, this is not reflective of any service that was provided.
Mike and his associate Kyle were excellent. They have been prompt, honest with pricing and expectations, and do quality work. We will continue to call on them if we have plumbing issues (hopefully not!). Thank you for being a company we can rely on time and time again.
We needed to have our kitchen faucet replaced because it was leaking. It was a Thursday and most of the companies we called that were highly rated on yelp said that the soonest they can come was Monday. We scrolled down the yelp list and found Schneider Plumbing Inc. - it has a 5-star rating from all the reviewers and it is open on weekends - so I checked online if it is licensed and then decided to give the company a call the next day. Friday, I called Schneider and immediately got Mike on the phone. I scheduled the appointment the next day, Saturday. He communicates well throughout, is prompt and completed the work. My wife and I were very happy with the results. He even called the next day to check and find out if everything is okay and working properly. He guarantees his work too and it is in writing which he hands to you after you settle the bill. I had a plumber come to the house once recommended by Lowe's but I was not happy with the work done that's why I decided to research on my own. Thanks fellow yelpers for the reviews and recommendation. I have found the plumber I will call for any plumbing needs around the house.
Chris C.
09/02/2016 12:00:00 SA
I won't usually write a review of a business that I havent hired but I just don't understand this business. I've called for work 5 times over the past 1.5 years and EVERY SINGLE TIME I get the same exact response, I'm totally booked and can't take care of that. One time I had even mentioned having no problem waiting 2 or 3 months as it was a plumbing overhaul and not an emergency... I was told he wasn't booking/scheduling that far out. If you're not booking that far out how are you booked solid every single time I've called. I feel like unless you've been a customer with him for 10 years there is no chance of getting them to take on your job. He really needs to put his yelp page into hold or something so it stops showing up unless he is actually willing to take a job.
Honest broker, friendly, prompt and communicative. Actually found him on yelp and was the only one of three plumbers that answered the phone early in the morning. Recommended for jobs large and small. Insisted on cleaning up the flux left on the wall in a workmanlike manner even after I told him it was not necessary. Those little things should tell you all you need to know about level of work and detail. Will be referring to my neighbors, friends and family. I am an engineer and pretty OCD about things. He is a quality tradesman.
I am very lucky to have met Mike Schneider in 2020 while visiting my elderly mother in Rolling Hills Estates. It was clear to me after our first interaction that Mike is extremely professional, honest and funny. And he is also an excellent plumber. Since that initial visit, he has visited my mother two additional times, for other plumbing issues, and I arranged these visits from San Francisco, where I live. He always keeps me informed of his progress, and my mother and I continue to be super happy with his work. As an example of Mike's honesty, his most recent visit required fixing my mother's water heater rather than replacing it. He suggested the fix (versus buy) route given my mother lives alone and he thought her 10 year old water heater still had a number of years of useful life. I really appreciate this honesty and knowing that he is going to take good care of my mother, even while I am at home in San Francisco. I highly, highly recommend Mike Schneider for any of your plumbing needs.
Visiting my parents in the South Bay beach cities and a toilet starts to run slow. We suspect its the inside of the tank equipment that needs to be replaced. And they have a few sinks that need some attention by a plumber too.
Found Schneider Plumbing here on YELP and very glad I did! Connected with Mike and he had a spot open later in the week so he could evaluate and fix the several plumbing issues.
It's clear that Mike has the expertise and knowledge to fix most (or all?) plumbing issues. He's efficient, he arrived on time - and also was a good communicator when scheduling the meeting and also while here, to explain what the issue is, and when suggesting solutions.
And - in this time of COVID - he's wearing a mask in addition to the booties over his shoes, to keep your floors/carpets clean.
We highly recommend Schneider Plumbing!
Mike is seriously the best! We had a clogged garbage disposal and he gave me an accurate quote over the phone. He arrived right on time, fixed the problem and even showed me how to fix it if it happens again. I was so blown away with his professionalism and kindness! Definitely giving him a call for any future needs!
Found Mike on Yelp around 10:15 am - he said he would be at my house in 15 minutes. It's now 2:31 and he's still working hard! 1 drain is completely cleared - had to take the toilet off and reseal it. AMAZING! Quoted a price - explained what he needed to do. Had to add on because of removing the toilet - but still great price!!! Very courteous and cheerful. No negatives. SUPER HAPPY!!!
Richard S.
12/03/2015 12:00:00 SA
Michael is a nice young man that grow up in the south bay area. He knows his plumbing skills very well and works for a reasonable price. I highly recommend him for all your plumbing needs.
Susan R.
11/01/2017 12:00:00 SA
Mike came through for me again. Came over about 30 minutes after I called. I like the fact that he wears covers on his shoes so the floor doesn't get messy.
He will always be my go-to plumber.
Kim G.
08/07/2016 12:00:00 SA
Mike was terrific. I called him Sunday morning for a problem that had occurred in the past. I did not expect a call back until Monday but he came in Sunday to honor the warranty. The last time he came he found the problem when several other plumbers were not able to find it.
Came right out. Very careful to not make a mess on anything. Just really great. Price was good. I recommend him without any reservations. Call him!
Professional, so professional. I have never had anyone so knowledgeable, courteous, honest, and provide such high quality service!!! Mike wears a plastic cover on his shoes to keep the floor clean, provided very precise assessment of the situation and then fixed the problem with permanent fix (not a quick fix). We hired a plumber last year who did a quick fix which resulted in a problem a year later. Mike fixed it right this time. Price was extremely reasonable and you just feel so good that you hired a great plumber you can trust. HIGHLY RECOMMENDED!!!!
Mike was able to come out on short notice and research and find a leak
under the house and repair the leak. Price was very reasonable.
Recommended.
Mike a great job on replacing a main water shutoff valve. He was on time and the job was done right. I'll definitely use him again for future plumbing jobs and recommend is company!
I had Mike install a new toilet for me. He was on time, honest and meticulous.
Mike did a repiping of the kitchen galvanized pipe supply to copper. It ran from the crawlspace to under the sink. The hot side had a pinhole leak a month ago that was fixed with a temporary clamp, and we decided it needed to be taken care of. Both hot and cold replaced, along with three ball valve shutoffs. Mike also changed out three leaky hose bibs outside the house. The work looks fantastic! He really checked his soldering using an inspection mirror, and took the time to line things up nice and neat. His price is fair, but he included a 2 year warranty so I think it's pretty good. Overall very satisfied and would hire Mike again for future plumbing repairs.
I woke up one morning to a leak on my ceiling and gave Mike a call. Although he was booked that day, he found time in between appointments to find the problem and put in a temporary fix before coming back the following day. Very professional, thorough, clean and overall a pleasant experience. I'll be continuing to go to Schneider plumbing for my future plumbing needs.
John M.
12/09/2014 12:00:00 SA
Very pleased with the professional service that was provided to unclog a toilet. I will use Mike again and would strongly encourage others to use his service.
Denny B.
06/07/2015 12:00:00 SA
Right on time, very friendly and got the job done at a fair price and promptly. Mike's done work for us several times now and we highly recommend him.
Once again yelp doesn't fail. Cheaper than most other plumbers and does a better job. Would recommend him to others. Very professional. Thanks mike for great service if we need a plumber calling you again.
I have recently called Mike for others things since we rent and he fixes it promptly. Why would you call anyone else I do not know. Still a great man over a year later
Thanks Mike for coming out and fixing our garbage disposal today! It was a pleasure dealing with you! Best of luck to your business.
Tim R.
02/07/2017 12:00:00 SA
I needed a Plumber, quick! Went to Yelp, like I always do, and filtered for 5 stars only. Mike has a ton of them! Called him at 1:15 pm, he answered, we had a short conversation, and Mike was knocking on my door 20 mins later!! WOW, I wasn't even ready for him. This guy wears booties and gloves in your home!
He troubleshot the problem, gave me alternatives and let me decide. I decided to return the new faucet and get another one. He was cool with that, as his job was done, and he was always professional and courteous throughout (I ask a lot of questions!!)
Call Mike, as the others have suggested, and you can't go wrong!
My main line was backed up and I called Mike. I was very lucky because he happen to be available and was close by.
He did a fantastic job and is a great guy. He was thorough and ran snake a couple time to make sure it was as clean as it could get.
I'd recommend him to anyone and will use him again.
I was disappointed to call Schneider Plumbing today (Tuesday) for a leak and be told they are busy all week. It may be time to get some help.
Arlene Y.
07/04/2021 12:00:00 SA
Mike Schneider does a fantastic job. He just completed putting in a new toilet and vanity/sink in my small bathroom and it came out beautiful. He helped me pick out new fixtures, picked them up at the store and installed them. Going from a pedestal sink to a vanity was a big change for me as I was concerned with the small space we had to work with, but he was right and I am very happy with the outcome.
Mike is not only totally professional and reliable but super clean in his workspace. Everything shined when he was done! I would strongly recommend Mike for your plumbing needs.
Mike is awesome. We had a brutal, hard to reach, under the house leak that was just about impossible to get to. Mike got the job done at a very reasonable price and didn't complain once.
Joy A.
08/11/2017 12:00:00 SA
I was very impressed with Mike's professionalism. knowledge and workmanship.
He did an excellent job. He came out the same day that I called and repaired my
plumbing issues. He deserves 100 stars.
I called Mike for help with my backed up kitchen sink and over flowing washing machine. He called me back within an hr or so and came out the next day. He is polite, friendly and did a very good job clearing out the pipes.
I definitely will call for his help again.
Gordon S.
10/02/2016 12:00:00 SA
Once again Mike came to my rescue. A very persistent clogged kitchen sink. He worked his magic and things are running just fine. Mike is courteous and neat, and keeps a positive attitude. Thanks again for your customer service.
Barry Y.
06/01/2016 12:00:00 SA
I tried two different plumbers with discount offers for a stopped up bathroom tub. The first snaked the tub. It did not work and he then suggested a $650 solution. The second tried with no results and offered a $2,500 solution. After reading the reviews of Mike many of which had been through the multiple plumber experience I've been through I called Mile. He explained this may not work and what the issues may be. After 20 minutes Mike let me know the water is flowing. Mike has perfect ratings for one reason. He's honest, reliable and reasonable. He's my go to plumber now and I will recommend him to anyone who needs a plumber.
Mike returned my call in a timely manner and showed up on time. He replaced the water valve under my toilet tank, rechecked the water height in the bowl and replaced the rubber o'ring in the overflow tube. He checked everything even though I only had a valve leak and he cleaned up before he left. I feel the price was reasonable. I will definitely recommend him.
I have called Schneider Plumbing several times in the past and Mike recently came to our aid once again. We had a few minor plumbing issues the other day and he answered the phone on the first ring and came the next day right when he said he would. He stayed for several hours, fixed the issues, and charged an incredibly fair price. He is highly professional, very experienced/competent, and is respectful of your house/property. Overall, I can't recommend Schneider Plumbing high enough!
I am the first First time customer. Toilet backing up, checked yelp and found him with 5 shining stars. He came next day right on time. Honest, straight forward. Tried auguring manually, did not work. Said he is going to try from the roof top but charge me a little more which was reasonable. Augured from the roof top for about 15 minutes and the clog seemed to clear. But by the evening, the toilet backed up again. He cancelled some other appt and came next day. This time he took a huge auger to the roof top and worked, seemed to clear it when he came down and tried the toilet a couple of times, backed up again. This way he did 4 times going up and down the ladder and auguring, did not work. Finally the 5th time it worked. He came down, tried the toilet for almost half an hour dropping chunks of toilet paper trying the flush. After using up two huge rolls of toilet paper, and satisfying himself that it is working fine, he left. I wish he could use the camera and see what the obstruction is once for all but it is expensive processFast forward 3 days, toilet is working fine thankfully and I am grateful to mike for his relentless effort in clearing our toilet. He is the man I will be calling first from now on whenever i have a plumbing problem. Thank you Mike, you deserve 10 stars!!
Update;
Had problem with the other bath room. He worked from the cleanout outside the bath room. Said it was toilet paper clogging. Charged me $139. Sewer clogged again after 24 hours. Came back after couple of days because he had doctor appointments. He snaked again and tested by flushing bunch of toilet paper. Clogged again. Snaked again and same thing happened. Said he is not able to clear the clog. Asked me to get a rooter or another plumber. Offered to give me my money back but I let him have it. Called HV plumbing and heating. Vincent cleared the clog in 10 minutes, charged $66. Gave me 6 months warranty. It has been 5 months and no problem. Disappointed in mike that he could not solve the problem.
Update:
After I updated the original review, Mike wrote me a nice letter and sent me a check. I did not ask him for the money but he just felt that it is not right to keep the money because he could not finish the job. That shows he has honor and I like people with honor. For that reason, I am upping Mike to 3 stars.
Same day service. Diagnosed problem. Had assistant. Quoted cost before repair at $99 with 90 day warranty. Backed up shower... was very nasty. I would recommend and use Schneider Plumbing again.
I called a couple places with no luck then I saw Schneider Plumbing with all the good reviews. Well, I know why now. He came out on short notice and took care of my drainage problem. Great job, Mike.
Mike at Schneider Plumbing is a true professional. He is extremely thorough, knowledgeable, courteous and honest. He and Kyle did a great job at a reasonable price, showed up on time and left the work area very clean. Mike even showed up the next day at my place to make sure that everything was still working properly. I have never had a plumber do that before. I highly recommend them!
I'm so grateful that Mike was able to come to our house quickly and clear out the pipe from our kitchen sink. He was not only competent and extremely diligent about not making a mess, but he was a pleasure to talk to. His price was reasonable and includes a 90-day guarantee. I'll call him for sure next time we need a plumber!!
We have used Mike a few times and has always been great. Yesterday he was a true savior though. We had a clogged drain which was flooding our bathroom and Mike came over ASAP. We even contacted our building management since it was an internal problem, but Mike showed faster and got the job done. Thank you so much Mike I know if we would have waited for the other plumber there would have been far more water damage. I would highly recommend Mike's plumbing services to everyone. Thanks again Mike and my little one say hi and that he misses you :)
We have a rental unit in HB with toilet issues. I called Mike and he was able to quickly go out to assess the problem. He was able to fix the problem and took the time to check out and fix three other toilets and a dripping problem in the master bathroom. Mike was easy to work with and very professional. We would definitely call him again.
Mike is the absolute best. Mike always shows up ready to troubleshoot and share some thoughts. He truly exemplifies the meaning of Customer Service. He pays attention to the details, works meticulously to prevent anything getting dirty and always answers all of my question in a clear and concise manner. If you're looking for a a solid local plumber, Mike is your guy!
#HireLocal
Micheal is an amazing guy! Professional work and friendly guy. I need two new valves for my washer.
Today is my first time get help from him and I plan to stay with his service. Paid with zelle and it is easy. Micheal also provides one year warranty for his work.
Two thumbs up!
Another fine job by Mike. Clean, fast and high quality. Replaced bathroom faucets and fixed drain leaks and cleared the line.
Kazu U.
10/11/2015 12:00:00 SA
I'm going to continue Mike's perfect ratings because he is a true professional. After being accidentally sent away by our sitter he quickly returned, drained our shower and provided invaluable recommendations for future prevention. Ahhh, if only we could find similar help in all aspects of life. Thanks Mike!
Marianne H.
09/08/2014 12:00:00 SA
So glad I listened to my fellow yelpers! Schneider Plumbing was polite, on time, and fixed our problem-what more can you ask for?
Michele W.
04/03/2014 12:00:00 SA
Stellar plumber!!!! Mike is a sweet guy with a perfectionist attitude. He will work to ensure that the project is done to top standards. I plan to use him for all my plumbing needs.
On time for the appointment. Responsive. Does not recommend unnecessary work. Gets the job done right. Honest!
Another 5-star review! We had a clogged sink and a broken pipe under there. I called Mike Schneider and he returned my call immediately, We scheduled an appointment, as I was out of town. He called when he was on his way, and showed up at the time he said he would. He repaired the pipes and routed the clog and adjacent pipes. He gave me an estimate before he started and an updated estimate when he realized he would also have to unclog the pipes. His final price was exactly what his estimate was.
Mike knows what the term customer service means! He is friendly, personable and efficient. His price was VERY reasonable!
HIGHLY RECOMMENDED !!!!!!!!!!!!!!!!!!
P J.
02/10/2015 12:00:00 SA
Mike responded promptly to our call and showed up within the next couple of hours. They were clean, courteous and got the job done for a reasonable price.
Mike is the very first Plummer did not over charged me.
Thank you very much for your honest work and patience.
Sorry for the late review.
2 weeks ago we called Mike to fix a wobbly toilet we had been putting off fixing. I mentioned to Mike that our shower was dripping and we had been over tightening it to stop the drip. Not the right way to fix it, it was older and I knew it needed repair, but more procrastinating on my end. We didn't want to have the headache of dealing with plumbing issues. He said he would take a look and let us know. He came over for our appointment, fixed the toilet and even had the parts to fix the shower. He did great work, quickly, neatly and priced fairly. Very nice not to be overcharged. I haven't been working because of my health, and he was very safe with his mask and booties in our home. He does his job well and it shows in the fit and finish. Nothing but the highest recommendation for plumbing repair. He is our go to person for our future plumbing needs.
We checked out the yelp reviews and mike stood out among the rest. He is the guy coming to do the work, not a big chain sending a different guy every time you need a plumber. He returned the call, he gave us a window of when he could be there, and would call if he was running behind schedule. He showed up on time and prepared.
We found out for ourselves why Mike has great Yelp reviews. We discovered a leak on a Saturday, but it had stopped. He was working on other leaks that were more urgent, and rescheduled us for another day. This lets me know that if we ever are unfortunate to have an emergency gushing leak, he would try to prioritize ours over less critical issues, as well. On the arranged day, he did a wonderful job! Showed up on time, used high quality parts only available to contractors, cleaned up, and did the job efficiently. Clear, simple explanations and instructions to help his customers maintain their pipes and fixtures in good shape. Even at his expert level, he does not talk over your head, speaks to you like a real human being. Quality guy, quality work.
Kelly D.
04/04/2014 12:00:00 SA
Five stars based on this first visit. Courteous, punctual, professional, clean, cheerful, and stuck to the original estimate. Can't think of a single negative.
called 3 times over 2 days and no response whatsoever. i left a few messages but not sure you received them because there is no greeting nor beep to let me know i am actually leaving a message. just silence. i chose you based on reviews. you should remove your phone number because it's useless. what's the point of you advertising on yelp if you can't be reached?
Mike and Kyle were awesome. They fixed the leaking pipe under my house, unclogged three drains, and cleaned up everything before they left. He knows what he is doing and his pricing is extremely fair for the quality of his work. I highly recommend Mike!!!
Our kitchen faucet was put in during a kitchen remodel. It would not stay tight. The main faucet became loose and we were forced to tighten it weekly, from under the sink. Mike came to our home and worked on our faucet until he got it tightened correctly. It was a tricky procedure but he wouldn't quit. Since then, our faucet has stayed tightly fixed to the sink. Very pleased with Schneider Plumbing and won't be going with any other company in the future.
Ali W.
12/08/2014 12:00:00 SA
Schneider Plumbing is awesome. I have an old fixer upper with a shower that backed up over the weekend. I called Schneider Plumbing this morning and they were able to fit me in. Mike and his assistant arrived on time and cleared the clogged line in no time. He even gave me a warranty on the line in case it clogged back up.
Now I know who to call when I have another plumbing job!!!
Thank You Schneider Plumbing.
Called first thing on a Saturday morning and had Mike over by noon that day. On-time, courteous, and willing to answer a variety of random questions (because I like to know what I don't know). Silly little problem with a new shower/tub diverter that only a pro would figure out.. Fixed, done, working well now.
Eric S.
07/08/2013 12:00:00 SA
Mike is fantastic and gave me a deal better than any other place I called. It was a simple unclogging operation that required some work with the drain snake and he only charged me $79 compared to the $200 quotes I was getting elsewhere. When I called, he happened to be in the neighborhood so he was there within ten minutes and done within thirty.
Mike is one of the friendliest, most honest plumbers I have ever met.
I wouldn't hesitate to suggest him to anybody looking to have some plumbing work done.
david k.
12/02/2021 12:00:00 SA
I have used Mike for plumbing issues multiple times for a reason. He's punctual, reliable, and always does a great job. His prices are very reasonable too. He always cleans up after himself, wears booties inside, and is just really easy to work with. I will only be using Mike in the South Bay!
Diana G.
07/02/2020 12:00:00 SA
Mike was prompt came highly recommended by our daughter and son in law based on recent work he did at their home. He wore a mask, gloves and booties which made us feel comfortable( Covid -19). I was so impressed with his careful attention to detail. He installed a kitchen faucet and a guest bath faucet and drai . He was careful. precise, professional, clean and friendly. We made an appointment immediately for him to return and install new faucets for our master bath sinks, re-do a line to our dishwasher and fix a faucet leak on our deck. He is local and grew up here in the Hollywood Riviera of Redondo. We highly recommend him for any plumbing jobs you need.
Glen S.
11/07/2017 12:00:00 SA
Used Mike several times from a leaky shower faucet, replacing toliets to installing a clean out. Mike is reasonable, responsible and respectful. As others mentioned, he wears shoe booties when entering homes and cleans up his mess. He explains the process of plumbing if asked and is patient with responses. He responds via text and email as well. Mike is my go to plumber!
Mike is great at what he does. He is punctual, professional, friendly and informative. He is very popular, so plan on booking a week or so in advance if possible. We had him come on a Wednesday morning to install a new sink in our bathroom. He also cleaned out our drain very thoroughly and ensured that everything was satisfactory before calling his work complete. His price for our work was $190 and includes a 1-year warranty on the workmanship, so he stands by his effort. Hopefully we won't need him again anytime soon, but if we do need a plumber he is our go-to now.
Ida K.
02/12/2022 12:00:00 SA
Anytime we call Mike he always lets us know how long it will take and how much. He does great work and even tells us if he's too busy to get to it soon. He's been out go-to plumber for almost 10 years since we moved back to Torrance!
A stand-up guy. Mike helps to fix our kitchen faucet and install our reverse osmosis water filtration system within a day. He's honest and gives straight forward answer about how to preserve my kitchen pipe... I had no idea how ugly and gross our old pipe was clogged with years of greasy food down the drain. After painstakingly removing our old pipe, he insisted on mounting our water system nice and neat inside the cabinet under our sink rather than just letting them hung loose. Very impressed with his work and advise. Will definitely use his service when the need arises and for regular maintenance.
WOW! So I have an emergency, he shows up right away and fixes it in 5 minutes... Since I have to charge you for the service call, anything else you need? and he promptly fixes 2 other nagging problems I had for no additional cost... he even fixed a problem my pro bathroom contractor could not fix even after 3 attempts. I have found a plumber I can trust and will not be calling anyone else! His 5 stars are well deserved and I can highly recommend him!
Linda B.
04/01/2016 12:00:00 SA
What a pleasure to meet a true professional. Fast service, reasonable price and I'm so pleased!
Thank you!!!
I have used Schneider plumbing twice. Both time were flawless. Mike is on time, able to immediately determine the problem, fixes it quickly and at a fair price. He is very careful to avoid scratching delicate surfaces or forcing a quick fix. His second visit was today. He made time in a very busy schedule to accommodate my call. Although he was working on a two week project he was able to fit me in and get my problems solved. And to top it off he's a very nice guy.
Matt P.
10/11/2014 12:00:00 SA
I called Mike two hours ago... I originally called for an appointment several days down the road. He is currently in my kitchen fixing the garbage disposal. 3 hours after calling. Incredible service. Super friendly. TIMELY. I will definitely be calling Mike again if need be. Trust your problems to this company.
Malnik M.
09/12/2017 12:00:00 SA
I hired Mike for routine main cleanout. He's a great guy. He is very knowledgeable about plumbing in homes built around southbay. Price was fair. Would hire again.
Rich A.
02/10/2013 12:00:00 SA
Richard A I have two rentals plus my own house and Mike is always done outstanding work , reliable , honest and clean . best price around Would recommend him to anyone
Mike replaced a shower trim kit for me 3 years ago so when my water heater died I called him up. Very knowledgeable and honest - he told me all the things I needed to know up front. Very thorough - tested everything before he left.
Highly recommended - trustworthy and honest.
Great service! We had a laundry drain that was clogged, Mike showed up promptly and was able to remove the clog in no time. Clean, competitive pricing, and a genuinely nice guy. Adding him to my list of go to references.
McDonald T.
02/01/2017 12:00:00 SA
I found Mike Schneider on Yelp and so glad I did. I have had other plumbers look my leaky shower facet and tried to repair but gave up saying I had to replace the facet. This would cost me over $850 so I declined. Mike was able to repair my facet requiring 2 trips to the plumbing store. A true professional in every way.
Oliver S.
08/10/2015 12:00:00 SA
Without any business guaranteed, Mike spent 15 minutes on the phone with me to find the best solution to a plumbing issue that I am working on. He was thoughtful, present and quite the problem solver. The best part was that we may or may not work together but if he is this thoughtful now, I can imagine how great his work may be if/when I will need it.
Mike and his team are the best thing that's ever happened to Torrance homeowners. They quote fairly and do what they say they are going to do. On time and on budget. We have had issues with our water heater and main sewer line and not only did we receive a fair quote but a job well done for a nasty job.
I wish they worked in San Diego, my friends could use them and just had a bad experience with a local plumber there.
Erica K.
06/04/2016 12:00:00 SA
I was visiting old friends near Torrance CA when my hostess suddenly remarked There is a musty smell coming from under the kitchen sink. We all peered in to see what was going on , and once we removed all the bottles of detergent, dishwasher supplies etc. it became apparent that water was dripping out from the junction between a brass waste pipe and an ABS waste pipe. . She immediately called up Mike Schneider plumbing, and by amazing luck Mike had just finished a job in the immediate vicinity and was less than 10 minutes away. Indeed, in less than ten minutes Mike Schneider was there on the doorstep carrying an impressive array of tools. I was impressed that he put on paper booties as he came in the door, so that he could not possibly leave any footmarks. Mike quickly diagnosed that an ABS pipe had split from being over-tightened against a brass pipe. The solution was to replace the ABS pipe which had about 5 sections to it and had some elaborate twists and turns. He went back into his van and came back about ten minutes later with an exact reproduction of the faulty pipe. He screwed it in, and in an elapsed time of no more than 20 minutes everything was fixed, and the kitchen was back on the air. I sure wish that we had a plumber like this in Northern Illinois!
Came out in emergency, handled it quickly and efficiently, fixed an additional problem on the spot. Excellent.
Mike responded promptly to our plumbing issue. He was kind, courteous, and clean. It's just nice these days dealing with a service company that does what they say they are going to do. Excellent job!
Diana M.
10/12/2015 12:00:00 SA
Called Mike first thing this morning, we had a clogged main line. Mike provided a competitive price quote, and was able to help quickly. He arrived at our house soon after we spoke, right when he said he would. He found that tree roots were causing the problem and was able to clear them from the line. He also gave a 90 day warranty for his work, which I don't remember another plumbing company offering me in the past. I'm so pleased with his customer focus, and I'd definitely call him again with any future plumbing needs.
Faced with a pinhole leak on a Saturday that made a muddy mess under the house, Mike quickly gave me an estimate and after I approved it, crawled under the house and proceeded to replace 10 feet of copper pipe. He told me the flooding was the worse he's ever had to deal with. After emerging from the crawl space covered in mud, he exited the house and cheerfully hosed himself off. What a trooper!
Mike Schneider is a wonderful plumber who was on time and did a great job at a fair price. Service was friendly and he and his assistant Kyle cleaned up after. He even offered good advice on other plumbing areas in the house. I would highly recommended Mike and Schneider Plumbing.
Mike is one fine plumber. One - I called him over to install a new kitchen faucet two weeks ago. As it turned out, the kit was missing several key parts.
Mike refused to take any money and we rescheduled. After installing the
new faucet - Mike refused to accept any additional money for his trouble on the first visit. This gentleman is outstanding and one of the most honest individuals I have ever met.
Honestly is a very important factor in selecting a plumber - Mike will not
let you down.
Ramy K.
01/07/2017 12:00:00 SA
Mike is an absolute professional! My kitchen sink garbage disposal died. I called him mid-week, he quoted me a fair and reasonable price and said he could make it out on Saturday to swap it out since I told him I would buy the disposal I wanted. Other plumbers and companies wanted almost 3 times what he quoted me. He called me the night before and left a message confirming the time. He showed up on time the next morning. He did what he said he was going to do. He knew exactly what he was doing and was efficient with his time. My disposal needed a cord which he had in his van. He didn't charge me extra for that part. I have a new disposal, installed perfectly and no leaks. And he ended up taking less than he quoted me.
All any consumer wants from any vendor is reliability and fairness with the professional know-how for a job well-done. Mike provided that and I am absolutely satisfied! He also was a nice, respectable guy who I enjoyed having in my home. Like I said at the outset: An absolute professional who I look forward to calling on again!
Had a leaky toilet, ran by itself between flushes. Guy from Schneider came out, said it wasn't the flapper (which would be the usual cause), but the whole flush mechanism needed replacing, The cost of disassembling and reassembling the toilet plus parts would be almost as much as replacing the toilet, so I should replace the toilet. No charge for the estimate.
Guy from Pro Plumbers came next, said it was definitely the flapper, replaced it on the spot, verified no leaking. After a month, still no leaks
Glenn G.
06/12/2023 12:00:00 SA
Michael Schneider is like finding a needle in the haystack. Mike has been my go to plumber for many years. Mike is not only a professional and knowledgeable plumber, he is also an honest, dependable person you can count on to do you right.
Mike Schneider is extremely responsive, timely, conscientious, and professional. He did an excellent job repairing our bathroom toilet issues in short order, even though the toilet was in dire need of repair (including it's intake hose and valve). It's a great feeling to be able to leave our home now and not fear returning to a flooded house! Mike's workmanship was outstanding and his price very competitive. Highly recommend.
Mike is awesome! Our go-to plumber. Always reliable, does great work for a reasonable price. He is honest and provides alternatives. He has snaked our pipes twice and installed an access point in our driveway.
Mike is a very very good at what he does. He showed up on time, called before coming, provided a price before he began the work and even looked at a few small things for us around our new home. From start to finish very professional and extremely thankful to yelpers for their recommendation of him. He is our plumber from here on out. Cannot recommend him highly enough
I had an emergency broken pipe on a holiday weekend. Not only did Mike Schneider answer my call he was there in less than a hour. He fixed the pipe, added new hookups for washer and did it all in less than 2 hours. His prices are fair and his work is superior. I would highly recommend him anytime. Infact my neighbor had a problem and specifically asked for Mike's number since she knew I had such a positive experience with him.
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