Mimi f.

4/20/2023

I am so grateful to Giovanni, the owner of San José Drain and Main! I got my plumbing miracle today. I have an older home and had a leak in the wall -couldn't use my sink for about 3 weeks and have lots of water damage. I had gotten a couple estimates, but so glad I called Giovanni today. He came out this afternoon, cleared the drain and explained to me what was going on.

He's honest, direct and I felt a good vibe from him immediately. He went ahead and completed the repair, took his time and did a great job.

His price was so reasonable, I told him I should pay him more, but he wouldn't accept more.

I can say with confidence that he is the BEST. He did a great job, and is a great conversationalist with a great sense of humor! I was laughing for 2 hours while he did the work and we chatted away!

Giovanni is the best, his business is in my neighborhood and I want to support small local neighborhood businesses.

If you're having plumbing and drain drama (like I was ) call San José Main and Drain! You won't be disappointed.

Thank you Giovanni -you were an answer to my prayer like I told you earlier.

You have me as a repeat customer FOR SURE!

Weimin T.

4/15/2023

Like many of the previous reviews, I'm also a repeat customer of SJ Drain and Main. Giovanni and his brother have helped me with installing a new washer faucet because our old one broke off due to old age and rust when we replaced our washer. Had some minor hiccups after it was done and Giovanni came and took care of the issue without additional charge.

Second time we had him look under the house to give us his evaluation of how our pipes were looking as well as a deep unclog/clean of our kitchen pipes due to frequent clogging. I think it's been almost a year since the high pressure deep clean and so far so good with the sink flow.

The last time his brother, Jabari(?) came and helped us install new kitchen faucet. All three jobs were reasonably priced, came on time, great communication with us, and overall nice guys who are great at what they do! Highly recommend!

S C.

04/12/2023 12:00:00 SA

I am a repeat customer of Giovani's services.

The first time I asked him for a quote he gave me an honest answer....the price of the service is not worth it. He was right.

The second time I asked him for a quote, it was not as low as the others. The reason was other plumbers were not going to provide the final product I really wanted. Giovani was hired because he was honest, provided a real quote and the esthetics that was wanted.

The third time I did not ask Giovani for a quote, I already knew he was the plumber I wanted.

Reina C.

12/19/2022

Fast forward it's December 2022 and a year later Giovani to the rescue yet again.... I had multiple leaks in different spots. Talk about bad luck huh? He is highly skilled in leak detection. Finding a leak is like finding a needle in a haystack. Giovani will take his time to evaluate ALL scenarios before cutting into walls/ceilings which is much appreciated as a homeowner. He takes a complex issue and narrows down possibilities and communicates his thought process and findings well to the customer. A true perfectionist when it comes to plumbing which is what you need. I had hired another plumber to fix a garage leak previously which ended up being a big mistake as they did a shoddy job with a temporary fix. Giovani helped to correct and re-do the previous work the plumber did which was greatly appreciated.

If you want to work with the BEST in the Bay Area, Giovani is your plumbing guy.

Milind D.

5/22/2023

These guys are always great! Giovanni showed up and knew exactly what to do. He solved the issue (unclog main drain) faster than I expected. On the way out, he fixed another minor problem since he noticed it. I'll keep calling them back as long as they continue to do such an excellent job!

Kenji Y.

9/17/2022

Had a clogged faucet drain. Did the multiple quotes on Yelp and decided to go with San Jose Drain and Main again.

Showed up the next day right in the timeframe given.

About 20 minutes later and $150, my faucet was running normally again. The guy gave me some pointers on how to maintain so it'll never be clogged too. Very appreciated!

Side note : Before contacting, I spent a good 2 hours trying with prybars and various snaking tools on Amazon to do it myself. The drain was clogged with hardened material. When I was quoted $150, I was secretly in my mind thinking... oh, you're gonna want more than that... so I was shocked when he did it in a few minutes. :(

Sheng-Hong W.

5/28/2023

This is the best plumber in the San Jose area. Believe it or not, our home had a fully clogged sink, and 5 different plumbers couldn't solve it. Two of them suggested advanced techniques that need to remove the wall and would cost 3000 dollars, and one of them just give us a $950 quote. We kept finding new plumbers and this man is like a hero, he comes in and solve the issues in 40min. Very reasonable price and very nice working attitude. Definitely recommend San Jose Drain and Main!!

Jimmy Z.

05/04/2023 12:00:00 SA

I contacted Giovani to fix a leaking kitchen faucet as well as a leaking bathroom faucet. He let me know what would be required before arriving (replacement faucet for the kitchen, replacement cartridge for the bathroom) and was extremely punctual. He also was able to finish within the specified window even after having to source the replacement cartridge for the bathroom sink because I didn't have one. Would highly recommend.

Z Z.

4/26/2023

I have a outdoor faucet leaking. Sam quickly identified the issue and change the bib on the same day with a very fair price. Highly Recommend!

Marcello N.

3/31/2023

I didn't get a chance to work with this company because they were busy today, but the owner was responsive and I did receive a very competitive quote. Late at night.

V. K.

11/10/2022 12:00:00 SA

This review has been due for some time now. I had Giovanni come back to install a Pressure regulator valve and replace older faucet that was leaking in the bath room of my house. Gio was on time, courteous and did an excellent job (as usual). He needed to rework the pipe itself as there wasn't enough and did a good job as attached in the pics.
He even gave us tips on bathroom remodel and few other items related to it. Gio is quite knowledgeable about the work he does I would recommend him for any work. He is priced very well as well which is extremely good for my pocket. Great service at very good price. Thanks Gio for the excellent work.

S. W.

4/21/2023

Issue resolved. Giovani took the initiative and make things right with us.
He simply forgot about the original quote due to multiple jobs on a daily basis, and my wife forgot to remind him of the quote after the repair work was done. He apologized, returned the check and accepted our check with the corrected amount.
He was referred to us by our Neighbour with good reviews. We trust him with our future plumbing projects.

Rhodan M.

06/01/2022 12:00:00 SA

BASED ON CUSTOMER SERVICE, NOT ACTUAL WORK.

Contacted the business, seemed to have great reviews. However, customer service was not the best over the phone. Read the description of the Yelp looking for leak detection, tried to describe my need, but was abruptly interrupted with a quick we don't do leak detection and an ended phone call.

I'm sure the work would have been 5 stars like everyone said, but the initial interaction was not the best.

Joe R.

4/13/2023

I got acquainted with Giovani when he helped a fellow plumber, Vic's Handy Plumbing in clearing a major drainage issue. To make a long short after installing a clean out and dredging up mud at the end of 125 ft. snake, both Giovani and Vic concluded that something abnormal was blocking my sewer line. Eventually, because of Giovani and Vic's efforts, the City of San Jose confirmed that my lateral sewer line wasn't connected to the main line.

Giovani just came completed a threefold job for me: Replacing a washing leaking washing machine drain pipe under my house, putting in a new lint connector from my dryer to the outside of my house and replacing a stripped outdoor faucet handle that wouldn't stop leaking.

I find Giovani's work effort outstanding, incredibly knowledgeable on resolving plumbing issues and just top notch!

shalini s.

2/23/2023

Giovanni is fast and responsive ! Called him twice in a week for 2 separate issues - came out very quickly and helped us fix both issues. Serviced a mainline water leak and a broken toilet the next time around. He also knows exactly what he is talking about and gives you the right information. He is highly recommended for anyone looking for a cost effective and super quick plumber.

Zi L.

3/26/2023

It was a pleasure to work with Gio, very skilled and fair prices. He got all our issues fixed in no time. Good communication.

Ryan G.

05/01/2023 12:00:00 SA

They came and fixed a leaking faucet head outside my house. Arrived on time, did good fast work, doesn't leak, friendly service - would hire again!

Jay C.

1/21/2023

Giovanni helped us do a ground level clean out. He quickly identified the problem and helped root cause the issue. He is professional, humble and very friendly. I highly recommend him.
Giovanni, you are the best!

Ashutosh A.

5/23/2023

Fantastic experience with Giovanni today - had clogged toilet and reached out to San Jose Drain and Main (based on the experience from a prior visit by them around a couple of years ago). Giovanni managed to come around on the same evening and got us to the point where the immediate issue of the clogged toilet was somewhat mitigated. It turned out that the drain pipe to the city sewage system was blocked. Giovanni turned up the next day as promised and ran the snake from our clean-out to the junction where it meets the city sewage system. We have three clean-outs on our lot, and Giovanni checked the other one too - it also was somewhat blocked! Giovanni got that issue resolved too. It looks like we will need some heavy duty repair/replace work in the future to take care of what appear to be really old/broken drain pipes - but for now we are good. Couldn't be happier with the service provided by Giovanni at such short notice.

Christina R.

4/28/2023

Giovani came same day when we reached out to him about a plumbing problem we couldn't solve. He was incredibly kind, professional, and solved our problem in no time! We absolutely couldn't be happier with Giovani and with the service and would hire him in the future in a heartbeat. Truly, look no further than San Jose Drain and Main. It is an incredible business and Giovani is a wonderful person. Thank you so much, Giovani!!

Izzy J.

2/18/2023

I had a great experience first time when Sam and Jovarre came home to replace a faucet. In terms
of responsiveness, quality, value and communication, they were excellent.

I had an issue of water leak recently and spoke to Giovanni. He was super busy but still was very responsive via text and call. In his busy schedule, he was able to make some time today and came down to check out. After few tests, the leak no longer showed up. Giovanni shared several suggestions and possible reasons, and asked me to call him if it showed up again and said, as he didn't fix anything nor the problem showed up, so there is no point or reason to charge me for his visit. I have never come across a professional like Giovanni till date.

Highly recommend and my go to plumber!

Thanks Giovanni and Jovarre!

Jason B.

1/21/2023

In the About the Business section of San Jose Drain and Main's Yelp page, the owner Giovani says, We try to provide the best. They do. I have dealt with many plumbers in the past. This is the best plumbing company out of all of them. They are nice. Easy to schedule. Great at what they do. And their pricing is very fair. They are extremely transparent in their pricing and they tend to be less expensive for the jobs they do when compared to other companies out there. They back up their work and really know their stuff. I have had some bad experiences with other companies, especially those who continually try to up-sell you. I've never experienced that with this company and will definitely call them for any future plumbing needs. Thank you Giovani!

Gregg W.

3/21/2023

Giovanni has all the things you could want in a repair person. He is strongly committed to giving excellent, timely, and reliable service. He did a great job of replacing our sewer price, and for about 40 percent less than another quote I got. He's intent on getting to you sooner rather than later.

He also handles the small but important details; for example, he had to use our driveway to store some dirt temporarily, and when the job was done, he cleaned up the dirt residue so you could barely tell the difference.

He does more than sewer work, and I'm sure I'll use him for plumbing issues in the future.

Michael E.

2/15/2023

I requested a quote last night and Giovani responded quickly and we set up an appointment for today. He arrived within the scheduled window of time and quickly unclogged our bathtub. He was friendly and professional and I don't think I'll ever call a different plumber again! Highly recommend!

Stephen M.

2/20/2023

I had a sewer backup and Giovani came the same day and removed the obstruction. The next day he put in a new clean out with a relief valve to prevent the issue from getting that bad again. He took a look under the house and identified all the poor plumbing work that was done for a remodel. His team went above and beyond to make all the plumbing solid. They even scoped the line for root intrusion and installed an extra clean out. I would highly recommend SJ Drain and Main for any future work, they get things done right.

Dharmendra K.

03/10/2023 12:00:00 SA

We had our toilet installed by our handyman that was leaking. In addition, our Kitchen Faucet was also leaking. Giovanni came once our new Kitchen Faucet arrived and took care of both the jobs efficiently and professionally. He was very upfront with his prices that were quite competitive. Since his repair we had no issues with either our Toilet or kitchen faucet.

Thanks Giovanni for helping on these jobs!!!

R P.

4/18/2023

Very responsive, was able to diagnose the issue correctly from my description. Came on time and was able to fix the issue. Also gave me advise and an estime on something else I had questions about. Would definitely recommend.

Jason S.

02/11/2023 12:00:00 SA

Giovanni was responsive, conscientious, and talked it through with me on the best solution. I highly recommend.

Marc M.

02/11/2023 12:00:00 SA

Giovanni responded quickly and did the job right (replace water heater & other components) to ensure proper operation and mitigate future issues.

Akihiro F.

12/21/2022

The technician solved our issue which is in the main pipe quickly. And, he also pointed out the root cause as well as consulted how to maintain it. This is my first experience with a very professional plumbing service. It's really appreciated.

A R.

01/01/2023 12:00:00 SA

This is the third time in the last six years, San Jose drain and Main helping us. Dec 23rd morning, i noticed that our garage sink was unable to drain the water. We realized that our kitchen sink water was being backed up and slowly clogging the drain system from kitchen to garage. called Giovani at around 11am and explained to him our situation. He said that he will try his best to help us by the end of that day (he was fully booked already). He showed up at around 4pm and fixed the problem in 10 minutes. Such a professional as well as a very kind person!! Thanks so much!!

Ting-Chun W.

10/18/2022

Giovanni is amazing! The work he did is so high quality. Not only does he ensure every job is done right, but also done beautifully, just like doing an art that he would be proud of.
The quote he gave is very competitive, and even if he finds out more issues during the work, he just sticks to the original quote, which is quite unheard of.
He even voluntarily helped us install the kitchen faucet when installing the water heater, while others would have charged extra hundreds of dollars!
Aside from that, he's also very funny and talkative, and provides many suggestions and advice for your home. Really learned a lot from him.
We would definitely choose him again if we need to have more plumbing work done!

Sandy C.

11/24/2022

2nd time using SJ Drain and main. This time our refrigerator water line valve had a leak and we could not get our new fridge installed without the repairs. SJ Drain and Main came through in a pinch and performed the repairs on a Saturday afternoon before Thanksgiving! Giovani is great and nice to work with. They are our first choice for plumbing needs!

Adam F.

04/11/2023 12:00:00 SA

Giovanni from San Jose Drain and Main fixed the main valve to my house as well as a garden tap. He was very knowledgeable, responsive and completed the work quickly. It's good to find a plumber you can trust and I plan to keep using them for additional projects

Sheila G.

02/01/2023 12:00:00 SA

Called SJ Drain & Main to clear a hair clog from my bathroom shower and sink. They arrived on time, they were courteous, quick repair and cleaned up well after snaking the drains. I wouldn't hesitate to call them again for a plumbing repair.

David Y.

01/05/2023 12:00:00 SA

Our shower faucet valve was broken and would not shut off water after taking a shower. Immediately, I realized the stem cartridge valve needs to be replaced. I went to the store and got the part and tried to disassemble the faucet, but the old cartridge was stuck real hard with all the hard minerals build up and the cartridge would not come out.

I went on Yelp to look for a plumber and after reading several reviews, I decided on San Jose Drain and Main. Giovanni answered the phone and came out within 1.5hrs.

Giovanni is very friendly and knows what to do exactly to solve my problem.
He was careful to remove the old cartridge and installed the new one in a very short time. He also did some adjustment to the shower head to increase the water pressure on the shower faucet.

Overall, a good experience with Giovanni and I will use his service again.

Andrew S.

08/09/2022 12:00:00 SA

When it comes to plumbing work please do yourself a favor and schedule a call with Giovani. I had a problem with a leak on my main line. Got the run around with some other contractors which cost me time.

Scheduling was extremely easy and even fit the appointment to come to take a look on short notice. Professional, upfront, no-nonsense business is what I appreciate. Pricing is solid and the finished results are great.

I'll be reaching out to Giovani for any future issues or projects.

Austin N.

02/03/2022 12:00:00 SA

Giovanni came to my home three times for different things, within a 4 month period. He was honest, polite, efficient, and considerate on aesthetics.

November 2021: I found a large water stain in the wall of my garage and feared for pipe leakage within the walls. I also had various issues with plumbing in one of the bathrooms so I thought it was time to call someone to take a look. I called San Jose Main and Drain to set up an appointment and they were very responsive. Instead of advising me to knock down parts of the wall or upsell me on various services, he just investigated and informed me the leak was likely made a few years back and fixed by the previous homeowner. He also replaced an old faulty shower cartridge for a relatively inexpensive price.

December 2021: The new shower cartridge turned out to be a lemon and the faucet started dripping water slowly one month in. I texted Giovanni's business number to come replace it and he did so within 2 days. As the cartridge is a manufacturer issue, he just charged me $22 for the materials and did not charge me for labor.

February 2022: I decided to install a Nuvo water softener to increase the longevity of my home's copper water pipes and water heater. I texted Giovanni's business number to set up an appointment on Monday and he came 3 days later to set it up. The whole process took about 4 hours, and 1) he noticed there was a pipe going from my home to my neighbor (neighbor was using my water without me knowing) so he offered to also set up a shut off valve free of charge and 2) it took some time to drain water coming from upstairs and rearrange some of the piping and to make the whole system look smart. He also installed a valve so I can connect a hose to wash my car for free.

I appreciate his thoughtfulness and care for my property.

Samantha S.

01/10/2023 12:00:00 SA

Had a clogged drain line and talked to several plumbers who didn't want to snake the drain because it was messy and they can't charge much for it. All but Giovanni tried to upsell us on a clean out valve that we do need to put in someday but it's not an immediate need.

Giovanni came out at 5pm to snake our drain and successfully removed the clog in a short amount of time. Amazing customer service and a really nice guy. Thank you for helping us!

Sera J.

03/03/2023 12:00:00 SA

Our shower drain was so. So. Slow. We had to take shower in breaks because the water would fill up. Our drain is really old and the 2 plumbers who came before Giovani said that it would be near impossible to snake the drain without breaking it. Since they want to avoid being responsible for possible damage, they did not try. Then as last hope, Giovani came. And I mean. From the get go, he had a very I will get this done one way or another for you confidence and that was backed up by result ! Now, I can actually enjoy our shower. If there is any other drain problem in the future, I will call Giovani.

Ron P.

3/17/2023

Even though there was a delay in connecting with Giovani, the wait was 110% worth the wait! I have used several other plumbers over the years and in comparison, I can now finally say that I trust the work and value that they provide versus the others. I highly recommend this company and suggest that you try to be patience in getting them while they are staffing-up to meet the high demand that this trustworthy company is seeing. It will be worth the wait.

Angela W.

3/30/2022

5 stars all the way!! If I could give 10 stars I would! This team is very professional, efficient, kind & super knowledgeable. They really saved us!! We needed a few things fix for months so we contacted them because they helped us before and did an amazing job.

Javarre came to assist us with the drain issue. He was so kind, patient & professional. He told us ways to avoid future problem and how to maintain it. He even called several stores for my dad to help him get the right parts. He patiently helped us with all the issues and we couldn't thank him enough for his kindness and his great work. He really help customers with his heart and we really appreciate him.

Giovanni helped us the 2nd time and he was amazing! He was very knowledgeable, professional and kind. He addressed our issues immediately and the pipes were fixed in no time. He then created new ways to solve our pipe issues to avoid future problems. He took his time to make it right for us, he was very professional and helpful. We were so glad for him and his team and all the great work they did for us. We couldn't believe how lucky we are to have found this team. Their goal is to help every single customer and we could tell that Giovanni put so much time and soul into this business. It's so nice to see how much a business owner genuinely wants to help all his customers.

We know we got the best team in town to help us and my family love them. They came and helped us before and always did a great job! They always went above and beyond to make sure that we are taking care of. They quoted us a great price and they finished their jobs in no time. We felt valued and we know we are always in good hands when we call them. We couldn't be happier! Thank you so much!!

john y.

07/06/2022 12:00:00 SA

There's a reason why they have over 700 5-star reviews. Giovani is the consummate professional and he's a master of his craft. When it comes to plumbing work, it's best to go with someone who is knowledgeable, honest, and detail orientated. He checks off all those attributes and then some. I'm so thankful I ran into him at the plumbing supply store when I was in crisis mode from another person who did a poor job. Giovani's been able to fix our tub spout, hose bibs, toilet leak, and install our new water softener system with bypass valves and hose spout.

He'll continue to be our go-to guy without a doubt!

Laura T.

10/25/2022

Excellent service. Friendly, professional. Excellent communication and response.
Such a relief to have that water heater working well again.

jeanne G.

2/24/2023

Giovani is a responsive, attentive and friendly plumber. Called him at 4:50pm and showed up at my place at 6pm to clear my blocked main. Highly recommended to anyone who needs plumbing work. Well deserved 5-star service!

Kellie M.

08/10/2022 12:00:00 SA

This review was due a long time back. I have been using them for any plumbing issues over the last few years and they are really good, responsive and not trying to rip you off. Sam is very reliable and responds very timely. I would definitely recommend them, they are the best!

Junior A.

3/14/2023

Their crew of skilled plumbers was skilled and fast, and they were able to quickly resolve the issue with my bath tab. Pricing was also reasonable and upfront. Their attention to detail and devotion to offering high-quality service impressed me

kimberley g.

10/11/2022 12:00:00 SA

Giovani absolutely ROCKS!! Great guy to work with. Took care of everything we needed and with a smile! So happy!! Thank you Mr. G

Todd S.

12/05/2022 12:00:00 SA

Giovani did an excellent job with our laundry and kitchen drain issue. He is very response, professional and friendly. No problem with the quote/price for this work. I highly recommend SJDM.

peymon k.

07/08/2022 12:00:00 SA

I can't say enough great things about SJDM. I've been working with them for more than 3 years and they consistently provide fantastic service. Just today Jovarre came and did the most amazing job troubleshooting our leaking faucets. If you're looking for reliable professionals look no further, SJDM is it!

Max U.

2/24/2023

None of our drains were draining, called up Giovani and he was here later the same afternoon to clear out the clean out. Really friendly guy, he explained a little bit about what was happening and got us taken care of. Would definitely call again.

Jennifer M.

1/16/2023

Had a main sewer line clog at my home. None of the toilets or tub/showers were draining. Called and spoke with Giovani and he came within 2 hours and the problem was resolved. Found him to be responsive and efficient.

Sandy S.

1/16/2023

They are great. We had a couple of different issues and they were out on a holiday and repaired everything. Super clean and ver reasonable. I'll keep using them for all my plumbing

Shankar V.

12/26/2022

Working during a cold evening the day after Christmas. If that's not strong work ethic I don't know what else is. I called Giovanni to fix some major plumbing and sewer line issues at my new home. It was right at the beginning of holiday season and one of the handyman I hired spooked me out with his horror stories on what was going on underneath the house. There was only one reliable plumber I could think of that I could reach out. That was Giovanni who helped me out with a plumbing issue 3 years ago at my old home. Giovanni showed up the same day and he did a thorough assessment of the plumbing situation. He took multiple photos and pointed out all the issues patiently. He recommended we repipe the plumbing with copper since the previous owners hired some cheap handyman to apply bandaid fixes to plumbing. Giovanni and team completed the entire repiping including water heater in 2.5 days! Now, he is helping diagnose if there's a sewer leak or not. He suspects it might be the irrigation line and if that's the case no need to spend 1000s. Overall, for plumbing I wouldn't trust anyone else and will hire him to every time and also recommend him to my friends as well!

Irene L.

10/18/2022

Just got the water heater and water softener installed. We are very happy with the fantastic jobs Giovanni did. Not only replacing the old water heater, but he also fixed all the details that don't look proper in his profession. Our water softener was well installed and the work looks very nice without redundant pipeline.

Giovanni provided us competitive quote, and he is honest, professional and easy to get along with. He does not force us to make decisions and explain his suggestions patiently. Drain and Main is our plumber this time and will definitely be our plumber in the future.

David D.

12/08/2021 12:00:00 SA

Giovani is professional, clear, and honest. I'll be calling him on a go-forward for my home's plumbing needs.

I had a tankless hot water heater that needed to be replaced. He came out and determined additional parts were necessary to get the job done right. He purchased the parts, returned to my home, and put everything together in perfect working order. Thank you, Giovani!

Rob S.

01/03/2023 12:00:00 SA

Had a troublesome kitchen faucet issue resulting in low hot water volume. Saw the reviews and gave Giovani a call this morning. He came out the same day himself and in no time had solved the problem. Thanks to some of his own tricks of the trade, the faucet actually works better than when it was brand new. This is a person and company that excels at what they do. Highly recommend.

Henry S.

12/24/2022

They were able to come out on short notice and unclog my main drain line. Highly recommended.

James I.

01/07/2023 12:00:00 SA

Came out on pretty short notice to take care of a drain that had all-but-stopped. Gave some peace of mind that I probably didn't cause it, augured the pipe, and gave helpful tips to keep it from happening in the future. Cool dude and would call again

Andrea C.

3/24/2022

We have used this AMAZING company several times over the years. The men are always clean, polite, and professional. They go above and beyond and are VERY honest. The first time we had them out to unclog our shower drain, he taught my husband how to clean out the clogged sink drains himself and didn't charge for it. The next time we had them come for the issue they taught us how to maintain it ourselves to avoid/increase the time between clogs. When we had them out for a leaking handle- they told us that our fixtures were high-end and were probably covered under a lifetime warranty AND he stayed there while we talked to the manufacturer to ensure we ordered the correct part. Once we received the part, they came out and installed it for us.

We have recommended them to EVERYONE we know. These men are wonderful.

Robert R.

10/20/2021

I am not Giovanni's mother, or his high school buddy, or anyone else who ever knew him. I hired him because my wife digs deep in Yelp and other sources, and found that his reputation was top notch. And, deservedly so. If you take the time to talk with Giovanni you will discover he is a bit of a goofball, but he knows his plumbing stuff. He *likes* puzzles, and will put in the time to figure out how to solve a problem, without charging an arm and a leg. He is willing to try to fix things where most plumbers would say rip it out and replace it. He is also very careful about observing masking and distancing protocols in this covid era, whether or not that matters to you. Finally, please don't let this make you think I am a fake reviewer, it is just a joke that I enjoyed with him: he is very tall and very good looking.

The only downside is that his reputation means his availability may be limited.

Michelle M.

12/19/2022

Outstanding! The phone was actually answered by Giovanni when I called today about our backing-up toilets. Joe came out this afternoon and was done within 30 minutes. Great responsiveness, great guys, great job. The other two places I called couldn't come until tomorrow or Wednesday -- not ok when you need your toilets!

Juan G.

6/23/2022

First time using San Jose Drain and they were great in clearing my main drain line.
Thank you for the quick response and scheduling someone to come out to take care of the issue.

Presto G.

01/12/2023 12:00:00 SA

We were in dire straits because of a sewage clog. Our toilets and drains backed up. Joverre came to the rescue! He snaked the drains and diagnosed the problem as grout poured down our pipes by the contractor. The repair cost was as quoted. Joverre was honest, professional, efficient, and friendly. Great job Joverre!

Arthur Z.

12/23/2022

Giovanni and his brother are great! They are prompt, reasonable, and get the job done. They took care of some issues (clearing a line and a leak) very quickly, effectively and for a fair price. We called them at the last minute before Christmas Eve with a leak under the kitchen sink. They brought a new disposal unit and replaced it promptly. Perfect. I highly recommend them for any plumbing issue.

Steve T.

12/16/2022

Giovani and team are very good and easy to work with. He takes the time to explain the options and has always provided reasonable rates. I've worked with them several times and strongly recommend them.

Sylvia O.

4/14/2022

I have used Drain and Main twice, once for leak under the sink and a tub and the a water heater change out. My experience w/ the company was excellent. Appointments were made easily, Gio showed up during the time window given. I explained some of my concerns and he was able to ask the right questions to figure out what my needs were, when I didn't have the right words. I do like to shop around but found I did not need to get a 2nd estimate, because the prices seemed fair. The work was done very quickly and he even fixed minor issues while he was waiting for my water to heat up. That was very thoughtful! I found Gio and his brother to be very friendly. Drain and Main will be the company I use from here on out.

Michael C.

7/20/2022

We had a crack on the water pipe that connects to the main line in the front yard and a small stream of water is shooting out. We originally contacted another plumber who told us we needed to replace the entire main line to the street since it was made of plastic, not copper. The work would take almost a day during which we would have no water. We then called San Jose Drain & Main. Giovani came and replace the pipe that had the crack. He finished the job in less than an hour and the charges were very reasonable. I would highly recommend San Jose Drain & Main to anyone.

Tom J.

06/10/2022 12:00:00 SA

They had previously cleared my stopped up sewer drains, but this time I had a twisted copper water supply line from a failed attempt to change a hose bib. It wasn't an emergency, so they came out a day or two later and quickly made the repair quickly. The price wasn't cheap, but he was very professional and fast.

Jacob T.

12/22/2022

Giovani's helped us out a couple times now, did an excellent job repairing a faulty sump pump while providing excellent advice and fair pricing. He's direct and to the point. He also discovered the fridge line was leaking and fixed it super quickly. If not for his sharp eye, who knows how long it would have continued to leak. Will definitely call again should we need it.

Henry G.

07/07/2022 12:00:00 SA

We have used Drain and Main twice in the past 6 months and found the team to offer great value, skilled work, great communication skills and a sense of humor. They snaked our drains, relit our water heater pilot (at no cost to us), and replaced a valve cartidge and and shower head in our shower. They also fixed our toilet handle without charging us. I heartily recommend Drain and Main for your plumbing needs.

I agree with the other reviews that tout the integrity of the owner (Giovani) and his team.

The phone communication was not as stellar as in-person communication (still pretty good though). So, be patient with these folks on the phone and your reward will come in the service.

Rob H.

8/30/2021

Had a problem with one of our toilets. The plumber came in on short notice, gave a reasonable quote and got the problem fixed. All in all, the process took 45 mins.

Extremely responsive (which is rare for plumbing), did the job quickly and cleaned up after he was done. Great Job! These guys seem to do no wrong and I can see why.

Sapaan S.

10/12/2021 12:00:00 SA

Gio replaced my water pressure regulator valve at a very reasonable cost. He was extremely professional and provided recommendations on how to maintain plumbing within my home. I was relieved to work with a genuinely nice and honest plumbing company. I look forward to having him install a water softening system for our home. I highly recommend SJ Drain & Main!

William C.

10/16/2020

Very impressed. Giovanni was friendly and informative, and spent a lot of time considering my situation. The water pressure in my kitchen sink had become unacceptably low, and he was able to figure out that the touch sensor mechanism associated with the faucet was likely causing a bottleneck in the flow (probably from calcium buildup). After simply detaching that piece, the water pressure jumped back to normal.

He also gave me a lot of good information about other issues related to hot water recirculation pumps and water softeners. Cost of the visit was just his standard service fee, which was a very reasonable $89.

It's hard to find a skilled and trustworthy plumber -- I plan to stick with SJ Drain and Main!

Srinivas D.

9/19/2022

I had multiple problems at my tenants house all caused by hard water. The showers and the faucets had no pressure on the hot side and the water was barely hot. To my luck, I came across Giovanni after seeing his 700+ 5 * reviews and he proved every star was worth it. He came and diagnosed the problem thoroughly and gave a diagnosis report with a quote. Just having a conversation with Gio convinced me that he knew what he was taking about and came out as a very trustworthy person. I went ahead and gave him the job that finally ended up changing a number of parts and adding on a descaler, water softener and a hot water recirculating pump. All the problems got fixed with one happy owner and the tenants were ecstatic to have a nice hot shower. I would highly recommend San Jose Main and Drain without any hesitation and you would be really lucky if served by him. Thanks Gio and look forward to using you in the future.

Chuen W.

3/14/2022

Jovarre completed three different projects: garage faucet, garage leak, and bathroom tub. In each project, he took care of the issue and explained how preventive measures I can do. He was patient and knowledge with his techniques. San Jose Main and Drain was prompt in response and when the appointment was. Thank you Jovarre!

Marcus H.

06/02/2022 12:00:00 SA

Giovanni was great with taking his personal time to look at my project and giving me his professional opinion and insight to what my options were. He was very knowledgeable with all aspects of trade work and he was willing to work with me to get a job I was not prepared to have done, get done! I will be recommending his services to family and friends.

Alan I.

2/25/2022

We received a quote over the phone for unclogging a kitchen sink, which was way better than another quote we had received. We had tried on our own removing the drainpipe and snaking the clogged material, but couldn't unclog the gunk all the way. Jovarre from San Jose Drain and Main came out when they said they would be there and did a professional job cleaning the drain. He even found and replaced a connector piece that was bad for the same price we were initially quoted.
San Jose Drain and Main will be our go to plumber in the future.

Gabe Y.

3/26/2022

Shortly after moving into our new home, we realized the water heater is unreliable and needed to be replaced. After reading the glowing reviews, we decided to give SJ Drain and Main a call. I was able to get an appointment the next day.

Giovani showed up on time and was extremely positive, patient and knowledgeable. He presented us the options to repair, but too his time to explain why it was probably time to replace the 15 year old unit. He explained the pros and cons of each replacement option, and he actually talked us OUT of taking the more expensive option. We thought it would be a good idea to install the more expensive tankless system, but Giovani helped us see that our space wasn't well suited for tankless and if we went down that route, it would end up being a very expensive mistake. I really appreciated his honesty here. He could have easily just agreed to our idea and made a quick profit on a bigger job.

As for the tank replacement itself, it was clear that Giovani takes great pride in his work and in his company. He explained in great detail how all the parts work and what he was doing. Giovani also spent extra time with us (off the clock) to explain how our drainage and irrigation systems work. He was able to quickly troubleshoot a sprinkler system issue which I had been grappling with for hours. I really appreciated the effort he made to educate his customers and empower us to make better decisions for our home. The next time I have a plumbing issue, I will be calling Giovani!

Annette S.

4/27/2022

Family owned, fair pricing and good value.
Received excellent advice that saves money. Their services and solutions are efficient and I highly recommend using this company.

Ameeth P.

4/26/2022

My shower was not draining water properly. I texted SJ Drain & Main on Sunday night and they showed Monday morning and fixed the issue in 5 mts. They are through, reliable and professional. I highly recommend using them for any plumbing needs.

Naren K.

1/24/2022

Great, punctual and reasonably priced service. Fixed the problem and no non-sense advise. Highly recommend

mike d.

09/04/2022 12:00:00 SA

Very knowledgeable owner. I had an issue with my toilet leaking sewer gas. I reached out to this business for a quote and the owner suggested I try replacing a wax ring. I replaced the wax ring and it fixed the problem. I really appreciate that. It's very hard to find an honest business these days. Now I see why this business has so many high reviews.

Trevor D.

02/01/2022 12:00:00 SA

Giovani is amazing. Very friendly, very reliable, and always a pleasure to have out. He did a great job redoing some plumbing in our front yard and has always been quick to respond to problems. I made the mistake of using another company to do an emergency main replacement, but I will never call anyone other than Giovani for plumbing work again. Wish I could do 6+ stars. I don't think I've ever met a contractor of any kind that is a straight and honest with the things he says and the work he does.

Stephanie Y.

5/14/2022

Had a leaky shower head and SJ Drain & Main was able to send someone out same day within a couple of hours. They arrived early and were communicative about the status throughout. They were clear/upfront about costs and there were no surprises. Great experience overall--would definitely consider using them again for future plumbing needs.

Brian O.

5/14/2021

SJ Drain & Main came out to assess the problem within a day. Gio was really courteous, found the problem with the drain line in my crawl space within minutes, and took pictures of everything to show me where the leak was and how he planned to correct it. He quoted a fair price, and had the whole thing finished in just over 2 hours. I have a dry, enclosed crawl space and he even sprayed a bunch of cleaner and mildew remover to try to address the smell from standing water left from the leak.

I would not hesitate to recommend or use them again.

Monica W.

07/12/2022 12:00:00 SA

We unfortunately needed to contact SJ Drain and Main again for clogged drains, but once again, they were FANTASTIC! They are honest, professional, friendly, on time and very good at what they do. We've had them do work on our old house 3 times, and they have always come through with flying colors. We highly recommend them, and we will definitely be contacting them again if we need plumbing services.

Marian W.

4/22/2022

One more great experience with San Jose Drain and Main - this time to remove & replace a reverse osmosis filter in my kitchen. They are my go-to for plumbing issues and Jovarre is always fantastic. Thank you guys so much for taking care of everything for me.

Steve D.

09/08/2022 12:00:00 SA

I've called Giovani a few times when I had plumbing issues, and he's great! He's reliable, easy to work with, reasonably priced, and gets the job done right. I will definitely use him again.

Bichvan H.

8/26/2022

Just got water heater installed. I am very happy with fantastic job Giovanni did. Not only replacing the old water heater, but he also fixed all the details that don't look proper in his eyes. Giving me competitive quote, he is very honest and professional. Drain and Main has been our plumber many years ago and will always be our plumber in future.

Anthony U.

01/06/2021 12:00:00 SA

You can go ahead and stop looking for another company. These dudes are legit. I was lucky enough to get Gio as my guy.

-Kitchen sink leak buried deep within the walls.
-Called and scheduled an appointment for today 1/6/2020
-Appointment window 12-2pm, arrived at 1:00PM
-$90 mandatory fee, built into the total if you decide to proceed
-Great price, finished in 3 hrs

-Added a water heater quick fix and some other sink issues while he was at the house, he obliged and quoted another small fee.
-Finished in 1 hr

I'll be calling again

Marion R.

02/05/2022 12:00:00 SA

Giovanni is the best plumber in town! He has helped me with so many projects - we had 18of water under the house with drains put in wrong, water heater repair, garbage disposal installation, & new faucets. I highly recommend him. Even if you have to wait a little while he always comes thru. I will never go anywhere else.

Ricky I.

3/15/2021

Requested for a new toilet install with a bidet.

Very fast to schedule and quick work! Super friendly and came with all the safety measures for covid.

Completed in 2 days from first contact. Awesome!

Will definitely come back!

Jeremy W.

5/17/2020

I had Giovani out to the house for a quote on installing a water softener that I had pre-purchased from Home Depot. He was very thorough and professional in his evaluation and gave me a quote for installing the water softener and a separate quote for separating the irrigation system from the water softener. He also suggested a slightly cheaper option would be to install a citrus-based water conditioner which could handle the irrigation load.

Once I decided to select Giovani for the work, he was very quick in scheduling me and coming out to complete the work a few days later. He completed the work in about 4 hours and had a very nicely plumbed setup for the water softener which you can see in the attached photo. He included ball valves for bypassing the system as well as a garden hose attachment.

The next day I had some difficulties with the initial setup of the water softener, but Giovani was able to return and help get everything working free of charge.

I would definitely recommend Giovani for plumbing work. He is very friendly, professional, & up front with his estimates of cost, time, & materials. He is also very proactive in suggesting good ways to optimize the cost & scope of the project, if needed.

Nithya S.

8/18/2022

Giovani was quick kind and did the job and made sure i didi not do any crazy renovations that would be unecessary. He saved me alot of money . I will definitely be calling him for any future work we have!

Lana H.

10/04/2021 12:00:00 SA

We were referred to Giovanni by another plumber when we had a leak in the crawl space under our kitchen on a Friday. Giovanni responded as promised and was able to come on the Monday, when we weren't getting any responses from anyone else we reached out to.

He offered several solutions at different prices and didn't try to up-sell us anything. Once we made our choice, he worked quickly and replaced the old and corroded piping. He needed to come back to finish another part of the job, but left us with everything functioning so we didn't have any restrictions.

He came back as promised and completed the job. He explained everything every step of the way, and made a few recommendations on how we can DIY some projects to save on future expenses.

He was friendly, positive, and came back a week later when we asked him to do another project for us. He will be the plumber we call any time we have any issues.

Eugene B.

1/29/2021

Since moving to San Jose 4 Years ago, we've had to call plumbers
6 different times. Now I do not have to look for a plumber any longer.
SJ Main & Drain provides great service with a reasonable rate;moreover Giovani made me feel very comfortable and aware that I was dealing with an honest and caring person.

Vasily K.

11/02/2021 12:00:00 SA

Great experience with a water heater replacement - showed up exactly when he said he would, confirmed issues with old water heater in minutes, clearly communicated replacement options, and had a new one installed same day.

Mayank S.

07/05/2022 12:00:00 SA

Got the old cast iron kitchen drain line replaced with new ABS one. Giovanni was excellent all the way. On the first visit he provided an extremely detailed inspection and provided a competitive quote. Was on time, and really efficient in doing his work. Provided pictures of the work done that showed quality of work. All in all solid work by a solid guy, highly recommended.

Trisha F.

7/27/2022

This plumbing company is one of the realest company I know when it comes to any other plumbing companies. The company quoted me reasonably and was very responsive. I needed to get the faucet in the kitchen replaced and when I did not know what kind of faucet to buy, Jovarre accompanied me to my closest Home Depot to help me pick out a faucet. I would like to thank Gio and Jovarre for their great work and being really responsive with their customers. I would definitely give them a call when another issue comes up.

Jim Y.

02/06/2021 12:00:00 SA

San Jose Drain and Main did a great job fixing our slowly leaking garden faucet. Jovarre came to examine and replace it, but we soon figured out the problem was actually the L-shaped bend connecting the faucet to the main pipe. Since they didn't end up replacing the faucet as originally planned, he said I did not owe them for the work that day, and he and his team gave me a quote for the new work and made a quick scheduling for Giovani (the owner) to come the next day to replace the L-shaped bend, since soldering would be involved. He did a great job, even replacing the faucet too, so that both would last, especially since they're exposed to the elements. Their work and manner were professional, their prices were good and reasonable, and they followed safe COVID protocols while working (masks and social distancing). A very positive experience. I give them my high recommendation.

Vasanth M.

8/27/2021

Needed to have a toilet I purchased installed and had someone who was able to come out and help out within just a couple days. I had shopped around a bit prior to the installation and not only were they reasonably priced compared to the competition, they were able to send someone out who did a quality job!

Kenneth O.

6/20/2022

Giovani is our go to plumber for all of the work we have done on the house, ranging from simple projects like repairing rodent damage to pipes to more complex projects like installing a recirculation pump. His rates are fair and he is thorough in the work he does, making sure everything is done correctly, even if it requires multiple trips. We would heartily recommend him for any residential plumbing needs!

Carl E.

12/21/2021

TL;DR: The 600+ 5-star reviews are real. Giovani is for real. He really knows his stuff, is efficient with GREAT attention to detail, provides very competitive rates (providing an estimate based on a photo I texted him in my case), and goes the extra mile when he gets a curve-ball. Look no further for a fantastic plumber!

With no plumber referrals from friends or neighbors, I turned to Yelp to get a few estimates to replace my water pressure regulator and main shut-off valve (in a tight spot between the sidewalk and the wall of my house). SJ Drain and Main was my first call based on the reviews and photos of similar work that I needed done. Giovani answered the phone, asked me to text him a picture, and he'd respond with a price estimate. I took a quick photo, and he responded with an estimate range within 10 minutes. I confirmed he's licensed and bonded, then waited for a few hours for others to get back to me. Other responses ranged from estimates near and well above Giovani's, to wanting to charge me for them to come by to take a look for an estimate(!). I got on Giovani's schedule for the next day.

He arrived within his stated time window, and after a bit of discussion on options, he got to work. He finished in about 90 minutes, and I confirmed everything was working properly in the house afterwards. He moved onto my neighbor's place to do the same replacement (my neighbor mentioned having the same issue to me while I was scheduling Giovani, so we booked him for both jobs at the same stop). About an hour later, I turned on a faucet and only a trickle came out...uh oh! Luckily, Giovani was still at my neighbor's finishing up, so I asked him to come take a look when he was done there. He ended up troubleshooting the blockage for about an hour before clearing it, with no obvious root cause, unfortunately. He had a great attitude throughout troubleshooting the issue, explained what he was doing (including sharing some crazy stories), and genuinely cared to get things working properly, whether the issue stemmed from his repair or was completely unrelated.

Anyone who asks will be getting a plumbing referral from me!

Mr T.

3/22/2022

Called in the afternoon and Giovanni came out within 2 hours. He was sharp, focused, great attitude and worked well with him. I tried both snake and chemical and did not work but Giovanni trouble shoot it and fixed the issue. He really cared to solved the issue and did not leave the job undone. Love these guys.

Randall D.

8/22/2022

don't believe these 5 star reviews. this company does below average work and charges way above average prices. they also don't keep adequate parts on hand and are unethical enough to try to charge people for getting the parts. that is not normal practice but they get away with it because most people aren't familiar with how pluming works so they don't realize they are being ripped off.

Justyne S.

11/16/2020

Great, really efficient plumbing company. So far I have only needed their expertise for clogs but would trust them with more intensive plumbing issues. Every time we have an issue they can solve it quickly and affordable.

Dave C.

05/05/2022 12:00:00 SA

SJ Drain and Main did a great job replacing a failing water heater. Gave us a good price and checked in with updates as the job progressed. Not a spot on the white carpet where the utility closet is either. Thanks SJ D&M!

P G.

9/26/2021

Instead of misleading me on the problem I called about, I was told the issue was something different. He then proceeded to show the issue and told me steps to prevent it in the future. I would have to say that I would definitely call this company for any future issues.

Sharise P.

3/17/2021

My kitchen sink had been clogged and after failing miserably at trying to unclog it myself, we called SJ Drain and Main.

We got same day service, they were on time, and the work was speedy, but thorough. Very friendly and gave some great de-clogging advice for the future. :)

These guys are great and I really appreciated the friendly service!

Will be recommending to friends and family!

Rhonda D.

1/20/2022

They did not follow up to my email request for installation of a new faucet. I requested a quote and I did get the quote but asked a follow up question but never received an answer. Was ready to do business with them but they needed to respond.

Steven N.

10/15/2020

Quick response + great service + fair pricing

Couldn't go wrong and would use them again for any plumbing issue .

Andrew O.

11/13/2021

S.J. Drain and Main = VERY GOOD !
Giovanni has worked on our house a few times.
Some were small issues, and some were H U G E !
Always clear communications.
Always arrives on time.
Always finishes the job by the estimated time.
Always very clean when working inside our house.
There is only one company I would use = San Jose Drain and Main !
- AndrewO, in San Jose, California

Matt I.

8/31/2020

Now i know why this business has over 600 5-star ratings. Because the earn them through honest work, professional service, and attention to detail. I had a water heater and Nuvo complete water treatment system installed and the owner Giovani who came highly recommended by a friend did an outstanding job with love as I call it. It was not an easy job either and required shrub removal and trenching. But afterwards you could tell by the pics the job was done by a seasoned professional who knows his stuff. He also uses the latest in plumbing technology and even spent time to educate me about it. Additionally he helped identify a solution to water pressure issues inside my house at no additional cost.

Karin K.

08/12/2021 12:00:00 SA

I live in an older home with a pipe full of decades old grease that needs to be cleared every year or so. This time it was super stubborn and refused to clear. But Giovanni kept at it until he was satisfied everything was working correctly. Highly recommend!

Paul S.

9/18/2021

Had an issue where I had my son flush a hand towel down the toilet. I tried to auger out myself but couldn't get it out, and I had to get to work. Called SJ Drain & Main and they said they couldn't get out till Monday, but gave some tips on how to address the issue. I got the same advice from another company I called 5 minutes earlier.

I dismantled and removed the toilet and managed to pull out the towel that was wedged at the bottom. These guys are awesome! Definitely worth a 5 star review!

Erica B.

01/06/2021 12:00:00 SA

I highly recommend SJ Drain and Main for any plumbing or water heater needs you have. Giovani owns the company and he arrived at our house on time and ready to work.

We were experiencing a leak in our kitchen as well as an unusual gas smell in our garage by the water heater. Giovani first inspected the leak and was able to quickly identify that the leak was coming from a cracked pipe in one of the kitchen's walls. Giovani was very informative and explained the problem as well as a recommended solution to ensure we agreed with the repair process prior to starting the work. We felt very confident in his assessment and moved forward with the repair. Not only did Giovani fix the problem quickly, he replaced the pipes with new parts and we had very minimal wall cut outs.

Next he assessed our water heater and located a gas leak. Giovani brought a replacement part with him and fixed the issue within 10 minutes. He seriously knows what he is doing.

We were so impressed with the high quality work and service that we are having him come back to fix a few other things in our house. Giovani was a pleasure to work with, and someone you can trust, he truly is the hidden gem of plumbers.

Pat W.

3/30/2021

Responded to my request immediately. Set up a time for later in the day. He was on time, did good work, and was very pleasant. It's little wonder why they have 5 stars.

David D.

5/29/2020

I have contacted San Jose Drain and Main on two occasions. One was for a water heater drain and the most recent one was for a clogged kitchen sink and slow draining washing machine drain pipe. SJ Drain and Main responded immediately both times and provided me with fair quotes and same day appointments.

For the water heater drain, Giovanni came with another gentleman and not only drained my water heater, but he also taught me how to do it myself for the next time. The job was completed in 15 minutes, and it was a very pleasant experience.

For my kitchen sink clog and slow draining washing machine pipe, I ended up having a neighbor help me with the repair, but SJ Drain and Main came through right away after my initial message to them on Yelp. Sam asked questions regarding the job and did everything he could over text to give me a fair quote on the job. Although I didn't utilize their service today, I definitely would have if my issue was not resolved with the help of my neighbor.

I will definitely contact SJ Drain and Main for any future plumbing issues.

Thank you for all your work and help!

Manik R.

11/10/2021 12:00:00 SA

Highly recommend! They handled a poorly installed fixture really well, going above and beyond to make sure it was remedied and cleaned up. Great value and customer service.

Connie W.

10/04/2018 12:00:00 SA

The old outside spigot was corroded from rust. The worn out valve created a high pitch whistle noise when the timer turns on for the drip system due to fast water flowing through a narrow restriction. I could identify the problem but we could not replace the valve ourselves. Called SJ Drain and Main and they changed the whole spigot with proper tools and strength. Fast service and reasonably priced.

Matteo C.

05/03/2021 12:00:00 SA

You MUST give this company a call before choosing anyone else. They do quality work at a good price. Love the new water heater.

Damien M.

3/24/2020

This is my second time using San Jose Drain and Main. Once again they impressed me with their response and ability to execute as quickly as they did.

Our water heater and water softener died on us on a Sunday, the day before we went into the Shelter in Place. I immediately called San Jose Drain and Main. However knowing they were closed on Sunday, I left a message. They called me at 8AM on Monday morning and set up a time to come out check out the issue. Giovani came out, verified I needed to replace both.

With the whole shelter in place I was worried, I would struggle going around finding a new water heater and softener. Giovani said, he had me covered and said he could get me both.

I asked when he thought he could come back to install and he said with the circumstances of the Shelter in Place and schedule. He thought the best he could do was by the end of the week. To my surprise, I got a text the next morning from Giovani, saying he could come by around 2PM to do the work. He showed up and and by 8PM, he had our new hot water heater and softener / filter, installed and most importantly, hot water again.

Once again, thank you San Jose Drain and Main!!!

Lisa L.

05/07/2021 12:00:00 SA

We've used them for a few small and medium projects. Mostly recently to install two new toilets. Very responsive and prompt. They do clean, good work at appropriate prices.

Peter S.

02/08/2022 12:00:00 SA

Very professional, skilled, they know what they are doing. They told me what it costs to do the job without asking where I lived. Giovanni's twin brother Javier came out and fixed a stubborn pipe clog from the roof. Good people, highly recommend.

Kien M.

03/12/2021 12:00:00 SA

No nonsense plumbing. These guys are fast and honest. I will call them for my next job.

Sam C.

10/14/2020

In a nutshell... the best I have ever worked with! Giovani (the owner) is a real professional and has come through for me every time. I have called on him for help four times.

Twice he helped me diagnose issues I could fix without his help and saved me hundreds, if not thousands, of dollars.

Most recently I had a main water line leak. I called SJDM on a Sat at 3PM and they were there within two hours. It was a big fix and would have to wait until Monday for a proper repair, but Giovani was able to go the extra mile to have a temporary fix in place so that we had water over the weekend. He expertly fixed the leak on Monday, on time and on budget.

5 stars! Will use again!

Ayesha M.

6/29/2021

Giovanni is simply awesome.

I got in touch with Giovanni on phone after reading all the positive yelp reviews and described him the issue I had with my two showers dripping. He advised me to call the manufacturer (Delta) to get the replacement parts which other plumbers I had contacted did not mention.

Giovanni was always responsive to my texts and calls, especially when Delta was being very hard to deal with. I was finally able to get the cartridge adapter from Delta and he came over on time to replace them. He was very mindful of not ringing the bell because my baby had just fallen asleep :p. He was very thorough and showed me where the main water line is in case there is an emergency and I need to turn it off.

He also fixed the washing machine hot and cold connectors for me and was very nice to look around other plumbing issues around the house and quote me possible solutions for them.

I will definitely be reaching out to him for future plumbing work.

Michele B.

2/17/2020

Another great job by Giovani today! He replaced our leaky 1962 bathtub spout and faucet with a great modern fixture. That's a job that requires cutting into the tile and putting a plate over the opening and can end up really ugly, but he is fussy and particular in the best ways and made it look as good as it could. He even got us a spout with a handheld shower diverter that will make a big difference helping our sons with special needs in the bath.

He's professional, meticulous, and just a really nice guy. We will be calling him again soon for our bnext project.

J L.

11/28/2021

Had a bathroom sink leak on the weekend, called a few other places first but couldn't get an appointment. SJ Drain and Main responded promptly and did an efficient and professional job.

Connie W.

10/04/2018 12:00:00 SA

The old outside spigot was corroded from rust. The worn out valve created a high pitch whistle noise when the timer turns on for the drip system due to fast water flowing through a narrow restriction. I could identify the problem but we could not replace the valve ourselves. Called SJ Drain and Main and they changed the whole spigot with proper tools and strength. Fast service and reasonably priced.

Matteo C.

05/03/2021 12:00:00 SA

You MUST give this company a call before choosing anyone else. They do quality work at a good price. Love the new water heater.

Damien M.

3/24/2020

This is my second time using San Jose Drain and Main. Once again they impressed me with their response and ability to execute as quickly as they did.

Our water heater and water softener died on us on a Sunday, the day before we went into the Shelter in Place. I immediately called San Jose Drain and Main. However knowing they were closed on Sunday, I left a message. They called me at 8AM on Monday morning and set up a time to come out check out the issue. Giovani came out, verified I needed to replace both.

With the whole shelter in place I was worried, I would struggle going around finding a new water heater and softener. Giovani said, he had me covered and said he could get me both.

I asked when he thought he could come back to install and he said with the circumstances of the Shelter in Place and schedule. He thought the best he could do was by the end of the week. To my surprise, I got a text the next morning from Giovani, saying he could come by around 2PM to do the work. He showed up and and by 8PM, he had our new hot water heater and softener / filter, installed and most importantly, hot water again.

Once again, thank you San Jose Drain and Main!!!

Lisa L.

05/07/2021 12:00:00 SA

We've used them for a few small and medium projects. Mostly recently to install two new toilets. Very responsive and prompt. They do clean, good work at appropriate prices.

Peter S.

02/08/2022 12:00:00 SA

Very professional, skilled, they know what they are doing. They told me what it costs to do the job without asking where I lived. Giovanni's twin brother Javier came out and fixed a stubborn pipe clog from the roof. Good people, highly recommend.

Kien M.

03/12/2021 12:00:00 SA

No nonsense plumbing. These guys are fast and honest. I will call them for my next job.

Sam C.

10/14/2020

In a nutshell... the best I have ever worked with! Giovani (the owner) is a real professional and has come through for me every time. I have called on him for help four times.

Twice he helped me diagnose issues I could fix without his help and saved me hundreds, if not thousands, of dollars.

Most recently I had a main water line leak. I called SJDM on a Sat at 3PM and they were there within two hours. It was a big fix and would have to wait until Monday for a proper repair, but Giovani was able to go the extra mile to have a temporary fix in place so that we had water over the weekend. He expertly fixed the leak on Monday, on time and on budget.

5 stars! Will use again!

Ayesha M.

6/29/2021

Giovanni is simply awesome.

I got in touch with Giovanni on phone after reading all the positive yelp reviews and described him the issue I had with my two showers dripping. He advised me to call the manufacturer (Delta) to get the replacement parts which other plumbers I had contacted did not mention.

Giovanni was always responsive to my texts and calls, especially when Delta was being very hard to deal with. I was finally able to get the cartridge adapter from Delta and he came over on time to replace them. He was very mindful of not ringing the bell because my baby had just fallen asleep :p. He was very thorough and showed me where the main water line is in case there is an emergency and I need to turn it off.

He also fixed the washing machine hot and cold connectors for me and was very nice to look around other plumbing issues around the house and quote me possible solutions for them.

I will definitely be reaching out to him for future plumbing work.

Michele B.

2/17/2020

Another great job by Giovani today! He replaced our leaky 1962 bathtub spout and faucet with a great modern fixture. That's a job that requires cutting into the tile and putting a plate over the opening and can end up really ugly, but he is fussy and particular in the best ways and made it look as good as it could. He even got us a spout with a handheld shower diverter that will make a big difference helping our sons with special needs in the bath.

He's professional, meticulous, and just a really nice guy. We will be calling him again soon for our bnext project.

J L.

11/28/2021

Had a bathroom sink leak on the weekend, called a few other places first but couldn't get an appointment. SJ Drain and Main responded promptly and did an efficient and professional job.

kim t.

5/19/2020

We had a leak in our master bathtub, and Giovanni worked hard to install a new shower and bath valve, which fixed the leak! He was on time and very professional. He even offered to caulk the new set even though you don't normally need to do it because it did look a bit odd with a gap (but that was by design of the set) between the set and the wall. We are very leased with Giovanni's work and would definitely call him again for any plumbing issues and would highly recommend him to our friends. The newly installed shower looked beautiful! Thank you so much for your help, Giovanni! We hope you stay healthy!

Joe E.

5/18/2020

These guys are truly professionals. I highly recommend them. I had another plumbing company out here to clear a clog, and they could not clear it, so I wanted to get 2nd opinion.
They came out and Assessed the situation and were very professional and disclosed everything what they were going to do and how much everything was going to cost. They cleared it, and my wife and I are so glad we chose them. Thank you sooo much.

Kevin P.

02/05/2020 12:00:00 SA

I've had San Jose Drain and Main come out twice in the past few months to take care of a few plumbing-related issues, and I gotta say that each time, they were fantastic! On both occasions, after I reached out, they came back quickly with a fair quote, and they were able to schedule me for the very next day at a time that worked well for me.

When they arrived, they were on time, quick, and efficient. After they finished, they explained clearly what had caused my problems and how I might be able to avoid them going forward. Best of all, the final bills matched up with their early quotes, so there were no unwanted surprises with the payments.

I have no problem recommending Giovani and his crew to others, I just wish they'd expand into a few things, like painting, gardening, appliance repair, AC repair, etc... :-)

Troy S.

12/22/2020

This is the second time I used SJ Drain and Main. They are my go to plumbing company now. We just had to have a new garbage disposal installed and Giover (Giovani's twin brother) was in and out in less than an hour. They came the next day after I contacted them. Highly recommend these guys for their work and fair pricing.

Garrett L.

09/02/2021 12:00:00 SA

Truly one of the best experiences I've had finding any sort of repair service via Yelp. In the beginning, they were a bit hard to get a hold of just because of how busy they are, but once I had Giovani come by to do an estimate, everything went as smoothly as I could have hoped. I had a few personal snags including travel and other scheduling issues that Giovani was kind enough to work around. Most importantly, Giovani was upfront with pricing and I knew I could trust him with being honest and efficient. He's really an upstanding guy who knows his stuff. In the end, he helped me install a bunch of new faucets, redo the kitchen sink plumbing, install a garbage disposal, install two new toilets, and replace a number of angle stop valves. Pricing was very reasonable and he was a pleasure to chat with as well. Highly recommended all around!!

cathy k.

2/19/2021

This is the 3rd or 4th time using San Jose Drain and Main. Not only did they fix both problems but they instructed me how to take care of my pipes and line running from the dish washer. I can't say enough excellent comments about San Jose Drain and Main. They are 100% ethical. Quality of their work is excellent. They clean up after themselves. Also COVID compliant.

Todd L.

10/06/2021 12:00:00 SA

Great experience- fixed a shower pipe leak quickly without having to go through the wall. Super friendly, good value, highly recommend!

Michelle T.

1/23/2022

Had to call a couple of times in order to make an appointment. But once they answered they were quick to follow through with an appointment, showed up promptly, did the work quickly and with quality, and reasonably priced (the standard rate for the job performed).

Jim K.

10/03/2020 12:00:00 SA

I've used San Jose Drain and Main's services on three occasions when I've had plumbing problems at my house. The first was changing a water heater, the second was unblocking the pipe to the street, and the last was fixing a leaking pipe fitting on the water input to the house.
Their service has always been outstanding. Pricing is fair and communication is exceptional. They show up when the say the will and the work done is high quality. They are the only plumber I will call and I recommend them highly.

Lastly on the last visit Covid precautions were in place. Masks were worn and communicating the quote and the completion of work was done via text.

Yvonne L.

1/19/2016

My garbage disposal was jammed. Sam offered to help me diagnose the issue over the phone and walked me through how to unjam the garbage disposal. Thanks for your professional and free advice!
He told me I need to get a tool for this procedure, but he didn't really mention what the tool was and I forgot to ask. I looked it up and the tool you need is basically an Allen wrench, but they make one just for food waste disposal called insinkerator jam buster wrench. Sam helped me resolve my issue and I spent $7 at Home Depot instead of much more for hiring somebody to come look at it. I really appreciate his kindness and help!

Ronald H.

1/29/2018

Giovani is a star. Great job replacing a failing indoor gas water heater with an outdoor tankless system, and then a few weeks later I have a 2nd water heater that is gushing hot water all over the place.

Giovani was there in 30 minutes, assessed the situation, as well as getting the installation up to code, and worked into the evening to get the replacement installed.

Both jobs at a more than reasonable rate. In addition, he's a nice bloke. I can't recommend this plumber any higher than that. Stop here and call him now.

Stacey W.

12/06/2017 12:00:00 SA

!!!!!!!!!!! SAM IS MY PLUMBING MAN!!!!

I can't even begin to express my gratitude towards Sam & Jovar.

Backstory: garbage disposal was back flowing into our bathtub. Gross... definitely knew something was up when we saw carrots come up out of our bathtub drain.

When Sam arrived, shoe covers were offered to them because... well, in case you did not know... I'm Asian and am a subscriber of taking your shoes off prior to entering a house :P They did not use the shoe covers because they took their shoes off! After a quick diagnosis, they removed the U bend pipe under the kitchen sink and ran a snake. There was a lot of praying going on when they ran it through as they had a 50 ft snake, and if the snake did not reach the clog, we'd need to find someone with a 75 ft snake. Anyways, THANKFULLY it reached and pulled out crud that resembled Samara's hair (from the Ring) that was covered with black gunk.

Sam advised us on how to avoid future clogs and also told us that our drain pipes were copper (we're on the 3rd floor) and gave us some specs on the pipes. They're smaller in diameter and can therefore make sharper and quicker turns. :)

Stormy M.

11/23/2019

I've used this company two times so far and they have provided such great service. Both times I chatted with Sam and told him what was wrong. Both times he went out the same day to repair the plumbing. He was able to work with my tenants and complete the work quickly. I will definitely call Sam the next time I have a plumbing issue.

Melvin Y.

12/22/2020

If I can give 6 Stars, I would. very impressed with the work San Jose Drain and Main provided. Giovani(the owner) is extremely knowledgeable and professional. during the pandemic, its nice to know someone reliable is there for you for all your plumbing needs. highly recommended.

Dan R.

12/12/2020 12:00:00 SA

I've been using them for 5 years to clean out my main drain. Always extremely responsive, friendly, knowledgeable, and capable. I plan on continuing to call on them for my plumbing needs. Thanks guys!!

David W.

10/26/2019

Three things I look for in a plumber in order of importance:
1. First rate professional work.
2. Reasonable price
3. Nice person.

I'm happy to say that Giovanni gets 5 stars in each of the above catagories. The pressure valve in front of our house had a major leak, not surprising since it was 35 years old. Giovanni replaced it and added a lot of new copper tubing to replace older pipes and did a first rate job. His price was very reasonable, considerably lower than other estimates. And he is a really nice person, quite pleasant and enjoyable to talk with. Would highly recommend to anyone looking for a first rate, reasonably priced plumber.

David Welch

Chu H.

8/29/2019

Very nice two gentlemen.

My kitchen sink is flooding and I called at 7AM and they come by before noon. I'm WOW for the same day appointment. They provide a quote and they honor the quote.

They text me when they are on their way, and when they arrived, they make sure they do everything within their power to avoid getting things messy -- which is difficult considering your are unclogging a kitchen sewer pipe.

The job turned out to be more difficult than expected. It took two people more than 1 hour to complete the job. The need to replace a cap so they went to Home Depot and get replacement and tools. They don't charge more extra.

The job is done very well. I'm impressed by (1) they taught me tips about how to avoid clogged in the future and (2) they even help clean up to ensure the surrounding is clean.

They are very polite and profession. Not rip-off. Very reasonable price. I will recommend and hire them any time for plumbing job. I ended up tipping them extra due to the fact the job is longer than expected, even they did not ask for it. Highly recommended!!

Aron T.

8/13/2020

Excellent service. He was prompt and communicated very well. When he arrived he was very professional and personable. He quickly diagnosed my problem and fixed it. He also gave me advice to prevent it from occurring again. I greatly appreciated that. He was very reasonably priced and extremely gracious. I would definitely call again if needed. Thank you.

Alex P.

1/20/2021

Giovanni is the man. Had a big leak in my main service pipe. Called another plumber before Giovanni and all he did was complain how difficult the job was which he couldn't finish. Even though I got a full refund, I was stuck looking for someone else. Here comes Giovanni. Came on time, fixed the issue in a couple of hours without any problems, and called me back outside when everything was done. He is fast, efficient, and by talking with him he seems to really know his stuff. Highly recommend.

K V.

11/16/2020

Highly recommend G and his team! Fast service. Follows covid guidelines. Courteous and professional. I have used them 3 time in the past 6 years and will continue to give them my business!

Ellen P.

06/11/2020 12:00:00 SA

I was able to have my toilet fixed and my hot water heater drained. The cost was very reasonable. COVID-19 precautions were taken with masks, gloves, and booties. Extremely polite and courteous. I really appreciate the help and will use them again in the future, if needed.

Paul D.

10/07/2020 12:00:00 SA

Had them come out to check a water hammer issue when my sprinklers come on. The owner came and saw the overly complicated job the re-pipe plumbers had done when they did the installation. After testing the pressure, he suggested putting a second water pressure reduction valve (around $500-600). After I agreed to the repair, he thought about it a little more and decided to fiddle with the water pressure reduction valve going into the house. He found that the water pressure valve going into the house was maxed out...so when he turned the pressure down, it immediately made a difference! No more water hammer noise, and a savings of about $500. :)

Candy S.

07/12/2019 12:00:00 SA

Giovani and his team just came by and fixed our bathtub clogging problem! It's been clogged for years and he fixed it in 15 mins in and out with no b s. Great work and very professional. He also have additional advises. We will certainly use him next time !

Great team. They just came and honored my warranty. Problem solved ! In addition they fix my sink for free.

They told us to use Dawn periodically to clear the pipes. What a good tip.

What a professional people.

David C.

9/20/2020

These guys are the best plumbers around the Bay area. They are super responsive and very good at diagnosing the root cause of the problem. We had a intermittent dripping sound coming from our walls, they were able to use a camera to look into the walls and determined the next steps on finding the issue and resolving things quickly and affordably.

On a separate occasion we had the wax ring on our toilet break, they came in 2 hors and resolved it super quickly! They saw that the toilet was wobbly and was able to shim and seal it correctly.

Would highly recommend for any of your plumbing needs!

Jp F.

9/26/2021

Perfect Service: $150, as promised, quickly done, Drain cleared. Though scheduled for Thursday, called Wednesday as they had a cancellation and were able to do the job a day earlier. Definitely recommend.

Kaz M.

7/15/2020

Asked them to fix two toilets and one shower. Everything has been done in professional manner. Their estimation was very competitive. I can highly recommend them.

Harry E.

10/22/2020

Great service from Giovani. Fixed the problem with our toilet quickly and did a quality job. Saved us money with honest advice for the future.

Sam K.

11/19/2018

So apparently, Sam's visit did not fix my problem. But no problem, I gave Sam another call, and the guy has super integrity. He only charged me the difference of what it would get the job done and fixed to full solution. It required a full change of the valve, and he and his partner came out and did it super quickly. Again, I am now a fan of San Jose Drain and Main not only for their efficiency but also their high-quality business practice period. Keep it up Sam!

Erhard R.

09/09/2021 12:00:00 SA

Our garbage disposal died. The plumber was able to stop by on short notice, as they had a cancellation and they called me right back. The price was reasonable and new disposal is working great.

Julie T.

5/18/2020

San Jose Drain and Main is AMAZING! They helped me out when I had someone else try to snake my drain, but was told that there was blockage and parts of my pipes needed to be cut out, after they figured out where they needed to CUT HOLES INTO MY WALLS!! All I needed was the tub snaked! So, I went straight to San Jose Drain and Main, the owner Giovani came out and guess what? HE SNAKED MY TUB! No blockage, he used his highly rated skills and voila! Tub is draining better than ever! Honesty, integrity, kind, funny and overall a BLESSING! Yes, I cried out a HALLELUJAH because, not only was my tub snaked...no holes in my walls needed. Call them and you will receive quality service.

Rafael G.

08/03/2020 12:00:00 SA

Quick response and good rates! I set up an appointment for the next few days so there was no rush. The tech was able to work outside at a cleanout, so no worry about him coming inside and meeting our Lab/Husky mix. He was persistent, yet patient- traits hard to find these days... but GREATLY APPRECIATED.

Teri R.

12/11/2020 12:00:00 SA

I had remembered them from a job they did several years ago.
Today, Jovarre arrived right on time, fixed the problem, and gave me some straight forward advice. Like before, I felt I was given honest, successful service.
SJ Drain and Main is my go to!!

Rob L.

12/22/2018

Yep. This is my new plumber. For life. Or at least as long as we live in San Jose. Had some recent issues with clogs in washer drain and also needed a new garbage disposal installed. (Old one was at 15 years and dripping out the bottom - not optimal). My usual plumber didn't respond to emails or voicemails so it was time to find someone new!

Enter Giovani and San Jose Drain and Main. Courteous response to my call. On time for the appointment. And jumped right in.

New disposal. Installed and working in 10 minutes including informative info about what *not* to put in there. (Guilty as charged)

Washer drain clog. Thoroughly snaked and cleared.

Tremendous and thorough service. Fully explained what they were doing. Professional.

Karen V.

7/22/2021

Second time using San Jose Drain and Main--they solved our problem, gave some good advice about keeping the drain clean. Jovere is an amazing guy and remembered us from the last time we called them. Excellent service. Give them a call.

Frank L.

3/20/2017

Giovani and his crew took care of us. We went on vacation and came back to a busted leaky water heater. Quickly came on yelp to get quotes and San Jose drain and Main was the fastest and able to come by to do a diagnostic. I tried to avoid at all cost to buy a new water heater but the damage was obvious even to a novice like myself.

They quickly setup a follow up appointment and cleaned up the water damage as hooked me up with a Bradford white water heater. It has a self flushing mechanism which means it's low maintenance for me! They finished on time as promised and also made sure to clean everything up.

Even our neighbors saw the work and were getting their business cards!!

Look most people hate buying new things like water heaters but when that time comes DO NOT hesitant to call him Giovani and team at San Jose Drain and Main! I will be calling them for any of my plumbing / leaking issues.

Thank you Giovani!!!

Ron P.

8/25/2021

I had a very positive experience with SJ Drain & Main recently. I had a couple of projects that came-up where I needed both a hall bath sink clog and a shower/tub leak. Both were done timely and the guys who came out (one was the owner Giovani) were vert professional. The price was very competitive and I liked the no BS or attempt to up-charge what was really needed to do for the repairs. I highly recommend them for any plumbing repairs or service. I know that I will share to all of my friends and family since this is a service that has some companies try to take advantage of people...especially woman and the elderly. I feel that they sleep well at night because they know that they operate by being honest and consistent with their customers. Becoming a 5-star company doesn't happen easily or from over-charging or take advantage of people.

Rey C.

09/02/2016 12:00:00 SA

Neutral review- sorry to spoil such a stellar track record.

Things of note:

- Does not serve Mountain View or surrounding areas (even though the area coverage map indicates so)

-1 star for not returning call or even common courtesy to call back after waiting 3 days for a reply. I called them back only for them to tell me they don't serve my area.

I'm sure their service is stellar- Yelp needs to do a better job suggesting businesses that service the area accurately based on current location or the business should indicate which areas they do serve.

Daniel G.

11/07/2020 12:00:00 SA

San Jose Drain and Main once again did a great job, arriving right on time, snaking out our sewer line and making sure everything was working fine, and gave good advice related to the sewer line and other problems that we might look out for in the future. The price is very reasonable and they never try to sell you on unnecessary work.

Tony N.

06/05/2021 12:00:00 SA

Responsive, clear communication, good service and reasonable pricing. Highly recommended!

Leo S.

08/10/2021 12:00:00 SA

Had a busted waterline (hot water) and found this place thru a friend. Gio made a quick visit, explained the problem very clearly, and solved the problem within one hour. Really glad with the service!

John Tipo H.

10/18/2020

The many positive reviews they have are well justified. We had a slow clog to our drainage system. We start getting dreaded gurgling noise from our plumbing. Before things start to overflow we decided to give San Jose Drain and Main a try. I emailed them late at night with our problems. They replied early the next morning with a reasonable upfront quote and that they could come by within 2 hours window the same day. Joe, the technician arrived on time, made effort with social distancing and wearing mask. He identified the problem quickly, took multiple try to clear the stubborn clog but got it done, what a relief. Price was as quote. Upon leaving, he recommended that I should apply tree root foam into the main on a regular basis to minimize future occurrence. Wish I remember to ask for their business card to put on the refrigerator door in case they are needed.

kenny h.

4/16/2020

Giovanni replaced the main line shutoff. Took care of everything on time and as promised. Excellent

Wendy A.

01/02/2020 12:00:00 SA

I have used San Jose Drain and Main several times over the past couple of years. They always respond quickly, are very courteous and friendly. No run around, they just get things done! Big things or small things. Their rates are always what they seem they should be. I highly recommend!

Rich A.

02/07/2019 12:00:00 SA

I was replacing a kitchen faucet. The old one was 20 years old and heavily calcified. Despite the threading gone, San Jose Drain & Main spent the time to hacksaw out the deteriorated fixture! I felt this was going above and beyond.
Thanks so much!

Laurie S.

07/01/2020 12:00:00 SA

I have used this company 2 times durning this pandemic and each time they showed up when they said they would and the price was exactly what they said it would be and I will be a forever customer!! Thank you for your prompt service and attention to detail. I would recommend this honest company 100%

Freddy M.

3/27/2018

We had Giovani and Nick help come find and repair a water leak in our garage. We already had a separate provider come in and they were not able to find the source of the leak. Giovani and Nick quickly went to work and searched diligently for the leak. After much persistence, they were able to find the leak as it was due to a section of the piping in the ceiling of the garage that had a hole in it due to a nail puncture. Once they found the source, they were able to extract the section of the damaged pipe and replace it with a new one. The location of the damaged pipe was in a challenging location as it was in the top of the ceiling through a beam and they were able to navigate that situation.

Giovani also kindly helped to take pictures and videos of the section of the ceiling that had the nail which caused the puncture to use in any insurance claim. Additionally, we was helpful in explaining other aspects of our situation about how to repair the drywall and remediate the possible mold. Their prices were reasonable and fair and they were upfront about their estimated costs to repair. After the repair was complete, they did a thorough job cleaning up the work area that was greatly appreciated. I'd definitely recommend them for any plumbing needs and as bonus they're nice and friendly people that were easy to work with.

Cathy C.

5/18/2018

The water heater price seems to be within current market range....not the cheapest and not the high end ... it seems like a reliable place.

My family requested a service from this company last February/March for re pipes due to partial of our side living room had a water leak through its ceiling from upper floor bathroom shower knob. Giovanni and his technician had done a fabulous project within two days. They had been helpful and knowledgeable. They had also done an awesome job for demonstrating different pipeline materials so we know what we have inside the ceiling wall.

Giovanni noticed that we have a 20 year old water heater and recommended to get a new installation before leaking to the garage. So they installed a Bradford white eco defender (ultra low nox ) and completed within an hour. Excellent! They didn't charge for a diagnostic fee.

Rose U.

2/24/2020

Our kitchen sink was clogged since last Friday. We tried to snake the drain ourselves but it didn't work! I messaged them through yelp during my lunch time and they were quick to respond. They quoted me $150 to unclog the drain (that's what the other companies quoted me also) and said they could come today! I came home and the gentleman, Jovaire, was waiting for me already. He was pleasant and he got the job done! It took him 45 mins. They said there's a 30 day warranty if it clogs again that they will come out and do it for free (as long as you're not throwing food down the drain ). I would definitely call them again if I have anymore issues!

Allen C.

5/25/2020

Giovani replaced our water main shutoff. He arrived in the indicated time window and was efficient. We're pleased with his excellent work.

Frank T.

4/24/2018

Definitely keeping these guys on my phone list. They where easy to work with at a reasonable price. Very professional and explained what they do.

Strongly recommend them.

Brian H.

1/26/2018

Just incredible.

These guys were punctual, professional, and fast! I usually dread having to deal with service calls since you usually get some window of time where they might show up, but even the window of time I was given (2 hours) was reasonable. They showed up right at the beginning of the time slot when they said they would, and finished in half an hour. This was despite the fact that *I* was late, I told them I have a (sewer) clean out, when I don't (got it confused with the kitchen clean out), and they had all the equipment to take care of the problem regardless of the situation.

I would definitely hire them again!

K P.

04/05/2018 12:00:00 SA

*****

Fast, honest and reasonable price

I have saved number for next time

Good job guys!

*****

Joe V.

05/03/2021 12:00:00 SA

These guys are the real thing. I had a recent experience where the drains clogged again and I couldn't remember the name of this outfit (it had been a while). I called somebody else and I will regret that mistake for a long time. These guys are no-bullshit kinds of guys. They will not only do a great job but they will charge much less than the competition. Highly recommended! Look no further!

Leo C.

6/30/2020

We hired San Jose Drain & Main for three different plumbing jobs over the past six months -- a kitchen sink clog, a main faucet replacement and an underground pipe replacement (from galvanized to copper) -- and were happy with their work, all completed efficiently at reasonable price with utmost professionalism.

In particular, Giovani and his team put customers satisfaction a top priority by coming up with cost-effective recommendations and carrying out their work with a perfection mindset. I would highly recommend them for anyone who needs quality, trusted plumbing service.

Jean-Pierre G.

06/11/2021 12:00:00 SA

Giovanni is great and the work they did for me, replacing two water heaters, is really clean.

Gene K.

3/29/2021

Giovanni did an awesome job repairing a leak In our house. Let me just say this was not a routine fix - the leak was behind drywall. Giovanni resolved the issue in a few hours and minimized the amount of drywall that needed to be patched. We were really amazed at the quality of his work. I am certain if we would have gone with another plumber this would have been a multi-day ordeal.

C C.

06/02/2021 12:00:00 SA

The gentleman that runs this business is very professional and fair. We needed a new water heater and he took care of it the same day.

SD Family S.

09/03/2020 12:00:00 SA

Good experience overall. The man on the phone was stern (not friendly) but to the point and seemed to be a little impatient or maybe he is that way with some people or maybe based on time of the day? I couldn't tell. The field person who came out was great - friendly, thoughtful and flexible to get the job done!

Paul S.

5/27/2021

Came on time and fixed our leaking toilet and kitchen faucet, neither of which needed installation. Fair price, positive experience. Will definitely look to them again for future plumbing needs.

Shopping K.

1/20/2018

I will highly recommend this team to all of my friends.
They did really good job and arrive in time.
If instill have other plumbing issue,
they are my first choice.

Michael G.

5/25/2021

This is NOT my first review of this business. My wife and I have reached out to San Jose Drain and Main several times over the past few years - for clogged pipes, faulty kitchen sink disposal, toilet repairs...and every time, they have been fast, prompt, professional and fairly-priced. What more could you ask for?? What prompted this review? We got a new dish washer delivered and needed the u-joint replaced as it was leaking. We called and they came out the same day to fix it. Jover is the best! Couldn't recommend them more highly.

Mike M.

03/05/2021 12:00:00 SA

Giovanni has done three repairs at my house and I am completely satisfied! With an older house and original piping there have been some issues. Giovanni has been outstanding with helping me avert major issues. All repairs have been completed on time at the price specified. I will not use another plumber!

Sheng H.

09/10/2017 12:00:00 SA

Giovani and Nick came to my home back in July to repair the water leak from bathroom to crawl space. Nick thought the water was leaked from the seams between the wall and the bathtub and sealed it with grouts. We waited for 3 days before using the bathroom. After a week, I found the water was still leaking. Emailed them but wasn't getting help, at the end I caulked the bathtub myself and fixed the problem, so far no leak.

One star for being on time showing up at my front door, one star for their politeness and friendliness, one star for installing a pressure reduction valve which I didn't notice and Giovani pointed out.

Wanda L.

04/01/2018 12:00:00 SA

From the beginning, Giovanni and Nick gave me their honest assessment on the project I had a urgent fix for and those that I've been meaning to get done for the past 6 months.

Pros:
* Understood what I needed to achieve and worked with me by giving options of how to approach them which I really appreciated. No pressure.
* Responded quickly after I called and always gave me a heads-up when they were on their way
* Professional, kind and fair - over delivered on all projects
* Prices were competitive if not a little lower - but the fact that they were able to work with me along with their high quality work and work ethic made my decisions so much easier.
* Local business - great guys!

Scott S.

10/18/2019

Giovanni did a great job, and worked pretty fast. Price quoted was reasonable - another plumber had quoted a ludicrous number for water softener installation, glad I went with SJDM instead. No complaints, would definitely recommend.

Steve C.

02/07/2020 12:00:00 SA

Job well done, Jovarre! Professional, prompt, friendly, knowledgeable, cleaned-up. Highly recommend and will absolutely use again. -Sharon

Hin C.

02/06/2020 12:00:00 SA

The sewage hole outside of the building was leaking stinky water, which I originally suspected a sewage backflow.
The SJ drain main team saw the video and quickly figured out it is a kitchen drainage blockage. They gave me a fair quote and came to solve the problem quickly. They also did a free quick follow-up a few days later.
Very good work!

Bob S.

10/11/2018 12:00:00 SA

I had a faulty water pressure regulator on the main. They showed up on time and replaced it plus installed a new shutoff valve (old one was leaking). They did nice work and no more than needed, and the cost was reasonable. Very courteous too. I highly recommend Drain and Main.

Mike G.

1/15/2018

When San Jose Drain and Main arrived, they greeted me and got right to work. They snaked the main drain from the vent pipe on the roof. They obviously hit the clog right away because the kitchen sink drained right away and the hot water I was running to help release the clog was going straight down. They suggested to put some dish soap down the drain periodically to try to help wash away the muck that builds up. I usually use a pot of boiling water to flush the drain from time to time. I will probably add dish soap to that process as well.

Payment was easy with PayPal.

Todd W.

07/04/2017 12:00:00 SA

Giovani and Nick came over to help repair a bunch of plumbing issues - two toilet issues and a leaking shower in the guest bath. Our shower in the master bath had already had its walls torn down from a previous plumber, to cap off burst water pipes.

They arrived on time and fixed the leaking shower and toilets quickly. After I described the problems, they also suggested we check the water pressure on the main, and discovered the pressure was way too high. That, combined with our lack of a water softener, was likely causing all of our issues.

We made an appointment for them to come back, and when they did, they added a water regulator for the main to control the pressure. I had also asked them to think of ideas for a cheap but functional fix to our master shower; we're thinking of renovating, but that'll take a long time, and we needed a quicker solution in the mean-time. Within a few hours they'd built up an awesome solution, patching up and waterproofing the walls, with an awesome functional shower. This was really awesome; I'd only asked for a temporary solution, but they delivered a fully functional shower beyond my expectations.

These guys are professional and courteous, and highly knowledgeable. I'd recommend them to anyone who needs plumbing work in the area.

Kathy F.

9/15/2017

So we've noticed a REALLY bad smell in our kitchen area for months. Figured it was the disposal and finally replaced it. Smell got worse and spread to other areas of the house. it was just horrilbe. The man who installed our disposal recommended San Jose Drain. So Giovanni and Nick came out and quickly discovered that our kitchen sewer line was almost completely rusted through, and that water had been dripping out and molding, causing the smell. So they replaced the pipe and cleaned up all the moldy areas in the crawl space.

They were both super to work with. Came when they said they would, got an appointment quickly. Really nice guys, explained exactly what they were doing. Took tons of pictures in the crawl space so I could see exactly what was happening down there. They did the repair in a timely manner, for a very reasonable price. We will absolutely use them again for any other plumbing issues, including our line from the main to the house, which we're going to switch to copper. Would highly recommend them both!!

vikram n.

3/27/2020

Giovanni and his helper installed a brand new Bradford water heater at our home towards on December 24th 2019. We had called them back due to a potential faulty part. Giovanni came at the earliest available opportunity, spent time looking at all possible fault areas and identified the part which was problematic. He also picked up the replacement part from Bradford store directly and came back and reinstalled the part, re-drained the heater and made sure everything worked as it is supposed to work
He definitely stood behind his work and did not charge for labor for the 2 extra visits he had to make. I really appreciated his sense of commitment and ethics
I also had Giovanni install our shut off water valve. I will gladly hire Giovanni for any future plumbing work. He really know his stuff and I have no hesitation in recommending for any plumbing work

Toshi T.

05/08/2017 12:00:00 SA

Spoke to Sam with an estimate to fix shower valve control for $225 for labor plus a replacement cartridge. His staff comes and tells me no cartridge is required and re-installs the unit telling me it was initially installed incorrectly in the first place (which I'm certain it was). I confirm the control is working as expected. The repair work took all of 20 minutes (Remember the labor charged was $225! That's more like $675 an hour!) Then I go next morning to use the shower. I realize now there's more play in the handle. I turn the handle to turn it on and I hear a pop and the control is now loose and is no longer functioning correctly.

I report the issue to Sam and he tells me he now he will charge me for the cartridge. You'd think a reputable shop will honor their work they saw fit to call it fixed at the price charged. Especially when they charge $225 for a 20-minute fix (and I'm being generous with the time).

Keren Z.

01/09/2021 12:00:00 SA

I called asked about availability for an onsite check. The guy answered the phone was very rude. They don't care about the business. Go somewhere else!

Matt R.

09/03/2019 12:00:00 SA

I called on Labor Day after we were rejected by the washer/dryer installers due to leaking washer box valves. Giovani came the next day and after going to the trouble of moving our existing washer/dry, showed me that the valves were leaky but still usable, and gave me the opportunity to save some money and not fix them. I figured it would be better to get them fixed now, but I appreciated his honesty and looking out for me as a customer. Overall, Giovani provided us with high quality work at a fair price, and with integrity.

Andrew F.

6/21/2020

I was having issues where the paint on my walls were bubbling in my condo bathroom... Not only did Giovani find the issue quickly (the upstairs neighbors remodel didn't go as planned as the people who did the remodeling work used a gasket that was too big and was only halfway installed correctly) but he also got the repair done quickly and affordably! The crew from San Jose Drain and Main are amazing! They arrived on time, quickly diagnosed the issue, did the repairs, and it looked like nothing had ever happened afterwards! If you need ANY work done, THIS IS THE COMPANY TO CALLL!!!!

Jocelyn S.

09/01/2017 12:00:00 SA

The best plumber in town!!! He doesn't play around with work and cost. He checked out the plumbing from A to Z before anything. He first gave me a ball park but at the end it only cost half of what he estimated, less labor and time. Vert honest man. He's fast and very knowledgeable on what he does.

I trusted the yelpers review and I'm glad I went on yelp first. Very reasonable compare to other plumbing company. Giovanni is the man!!

Kim And Patricia C.

5/14/2017

We are old, we are cranky and we are particular! Having said that, SJD&M, specifically Giovani and Nick who came out to our house, are two of the finest and efficient tradesmen we have EVER had. I say that for so many reasons, but even at the end, when Nick was cleaning up, he was wiping down the area in the driveway he had just finished working. I can tell you from having various different tradesmen come and work in my home, that level of detail is noticed and appreciated and never seen. But alas, that is not what fixes the plumbing leak. What fixes the plumbing leak is two knowledgeable, down to earth, and personable (and super adorable - but not in a creepy way, in Giovani reminded us of our son way) repair men.

I called SJD&M on a Friday due to a valve leak at the main shut off outside. I know NOTHING about plumbing and Sam who I spoke with on the phone helped educate me without being condescending.

Giovani and Nick fixed the pipe above ground, but we weren't out of the woods because it became clear when the water didn't dry up that this was a crack in the pipe under the cement. With one text to the company after hours Friday night, the dynamic duo were out Saturday and discussed all of the options we had to fix and in less than two hours they had cut through the cement, fixed the pipe, patched the cement, AND CLEANED UP AFTER THEMSELVES!!!!!!! They also gave these two ladies a very honorable rate since they had to come out the next day to address the problem underground which was really awesome of them and they did not have to do that.

5 Stars for an amazing handshake at introduction (and due to his professionalism, I never had to wonder if he washed his hands from his last job of clearing that drain full of poop)
5 Stars for being patient with two ladies who know nothing about this stuff and explaining to us what was happening in single syllable words because I don't speak plumbing/construction speak.
5 Stars for doing an awesome repair job/clean up afterward
5 Stars for both y'all just being super darn cute! Ok, 6 stars for that.

Do not hire anyone else for your plumbing needs. If you do, I'm pretty sure you are going to pay more and get a poop handshake.

Slak B.

10/16/2019

Excellent service; gave estimates on phone and finished the job quickly, cleanly and as discussed on phone

Carly A.

2/27/2018

Giovani and Nick are the best!!!! They helped me when other places were quoting me a ridiculous amount of money. They replaced my shower valve right away and even stayed late to finish the job. They explained everything they were doing in layman's terms and gave more detail when I was confused. Their service was fast, efficient, and they made for pleasant company. They will be my forever plumber and if I could give them more than 5 stars I would. Thank you once again!

I highly recommend them to anyone who is looking for a plumber!

Gordon L.

10/11/2019 12:00:00 SA

These guys are my new go to guys for my drain problems. Prompt, professional, on time, clean and reasonably priced! They solve my bathtub drain problem and fixed the wax seal on a leaky toilet in record time. I highly recommend Sam and have him on my speed dial for future problems.

D G.

2/17/2021

This the second time I've used San Jose Drain and Main. As with the first time, communication was excellent. Giovani was right on time, got the drain running freely and gave us advice as to how to keep the drain, well, draining. I appreciate his attitude of if it isn't broken, don't fix it. Bottom line: no upsell, just an honest craftsman of his trade. Honestly, he's a breath of fresh air and has a great sense of humor. Bonus points! Call him. Hire him. Easy peasy.

Manny S.

05/12/2019 12:00:00 SA

I recently had to use plumbing services again and of course went to these gentlemen since they did an amazing job in my last fix couple years ago. This review is overdue by a couple months (got busy with work) but I had to make sure I left one because great quality work deserves recognition. These guys haven't lost their touch. I've had a problem with my kitchen sink backing up numerous times and these guys came out each time to try and fix the problem. Lastly they recommended I do a water jet cleaning to really get the deep cleaning done and fix the problem for good. I followed their advice and finally... the issue was fixed for good! Now it's been a couple months and my pipes are working to optimal condition. I've taken their advice and continue to maintain it to prevent reoccurrence. Thank you again Guys.

Kim P.

02/11/2021 12:00:00 SA

Had 3 toilets installed by San Jose Drain and Main. I appreciated that he wore a mask while in our home. He was responsive in providing quote and scheduling the job. He worked efficiently and did an excellent job with reasonable price.

Seeta A.

05/04/2019 12:00:00 SA

Giovani was extremely professional and courteous. He was communicative and fixed my problem in no time but also noticed another potential problem and went the extra mile to figure it out. I would highly recommend him and I am saving his info for a future repair. I almost hate telling people about him because he might be too busy for me in the future but I want him to succeed because he has integrity!

Kyle T.

7/26/2017

I called this place to ask them how much a water heater flush was. They quoted me double of what Rescue Rooter charged me before. I also asked him how much is it to fix a leaky shower handle, and he told me they don't do that.

Update: Sam called me back after seeing my review and kindly explained that he was in the middle of a job. Although he does not do plumbing repairs, he was able to refer to me someone else who does. I appreciate his help.

Mike W.

07/09/2019 12:00:00 SA

Responded right away to my phone call, but says he didn't have a snake long enough to clear a drain, I live in a condo so if you live in a condo, Dont bother I guess

Lo Z.

3/19/2019

After our bathtub and toilet were not draining properly our home warranty company sent out a plumber. That plumber basically told us we needed to pull up the concrete at the end of the driveway to take out the roots that had interfered with the piping. He told us it probably would not be under our warranty. He quoted $a few thousand dollars to fix it!!! As first time homeowners we assumed that this needed to happen and trusted his opinion. Wrong thing to do!
I wantEd to get some other opinions on price so I decided to call around the next day to see if someone could provide a quote and come ASAP! . I called about five places and Sam was the only one that noted this could easily be done without pulling up the concrete and for a fraction of the price! I'm talking less than $200! That's a big difference. I will now use them every year to clear the roots out of my drain and for any other plumbing needs! They are honest and courteous!

Annie C.

1/26/2021

I have used their service twice and they both did well. First time was a sewage problem in the downstairs toilet coming from tree roots in the front yard blocking the sewage pipes. The service person cleaned the front sewage, explained to us what happened and told us what to buy for clean ups of the tree roots in the future. The second time was hot water problem coming from the shower in the upstairs bathroom. The second time Gio came himself. He detected the problem, resolved the issue and now there is no issue having hot water coming out from the shower. He also explained to us what the issue was. He provided great service and get the job done. I will definitely use them again.

Debbie Y.

09/05/2020 12:00:00 SA

It was tricky to turn off the bath faucet. If we did not turn it off properly, it would drip. We tolerated it for a few months and figured that SIP would not end soon so we called San Jose Drain & Main. They said it would be 3 days before someone could come. We were going to call someone else but decided that they must be good when they had so many 5-star reviews. Sam came on Saturday. It took him quite some time before he could remove the old faucet because it was all rusty. He was friendly, thorough, and patient. He cleaned up the work area well before leaving. We will definitely ask for him the next time we call San Jose Drain & Main.

Ann N.

2/24/2017

Incredibly impressed with San Jose Drain and Main! Our water had for the most part just stopped working - no shower, no toilet, and mostly no sinks either. After a quick yelp search I picked SJDM because of their great reviews and they did not disappoint.

Sam picked up the phone immediately and after asking a few questions could diagnose our problem over the phone - it was our water softener. Fortunately, he got us setup for a same day appointment with Giovani. Thank god!

Giovani and his crew arrived on time and immediately got to work. Giovani really went above and beyond getting us completely fixed up and our water back up and running in no time - he even fixed a few extra things while he was at it.

If I could give them more stars I would! Knowledgeable, friendly, fast, honest, and extremely courteous. We are so thankful they could come help us out so quickly. All while providing quality work at a reasonable price. Would gladly do business again.

TLDR: Use their services - you won't be disappointed.

Solita M.

6/25/2020

We have hired Giovani three times. Once to replace our disposal, another to replace a water heater, and a third to diagnose sounds coming from our other water heater. He didn't even charge the third time. They are very reasonably priced, professional, and give tips on efficiency and how to save money.

Stephen C.

10/30/2020

Very fair and honest. Took the time to explain all the possible causes and solutions for our pipe hammering. Would definitely call him first the next time we need plumbing assistance.

Jeanne K.

2/20/2017

Truthful, Honest, Fast, Efficient and Excellent Work!
Plus, Giovanni is also thoughtful and nice person.

My plumbing problem was major.
My bathtub was leaking into my living room. I needed beam work and stucco wall work on top of the major plumbing. Giovanni did it all and gave me a great price!

Since my condo is 14 years old, there was other things that needed to be changed. I also had Giovanni change my water heater, installed a new water softener (Nuvo, a better system than the salt based systems), fix the water shower, change the bath tub faucet, change the kitchen faucet, and fix garbage disposal and rooter the toilets. Giovanni was so thoughtful that he included better pipes under the kitchen sink and additional switches on the water softener.

Do I like Giovanni? Yes!
I hope you do too!

Today, I also had Giovanni change our 3 toilets and install our water purifier. Once again, he was fast and efficient and fair in price.

Plus, I am 65 years old, short and just had a total knee replacement. My smoke detector that is on a vaulted ceiling was going off. Giovanni helped me out by changing the batteries. He is so nice. This was beyond what he should do as a plumber.

Giovanni and his crew are the Best!

Vince S.

3/21/2020

Giovani is a smart guy who knows the real value his business could bring to his customer. His response is always prompt so you can trust he is always there; his price is competitive so you might feel being delighted; his work is a solution not just fulfilling an agreement. I ordered a water heater from Home Depot online which was found faulty when the box opened. When I was struggling in negotiating with Home Depot and learned that it's not a free shipping to switch a good one in local Home Depot, Giovani offered to do the changes for me. I was surprised that this problem could be quickly solved by an installer!

Christine L.

1/14/2019

Yet another 5 Star review but well deserved! My parents had a corroded shower valve that needed replacing. After texting a few photos to Sam, he replied with a quote and was able to send someone out the same day! Giovani arrived at the scheduled time and in a few hours made the repair. Price was as promised. As he was leaving my parents asked him to take a look at the kitchen sink which had a leak and he even fixed that free of charge, even at the end of a long day! I'm in the real estate business and have used countless plumbers over the years but these guys are top notch! Will not hesitate to reach out to them again!

Howard P.

3/18/2019

Water was backing up in a toilet when kitchen sink or washing machine was running. Called SJDM in the morning they showed up about 30m minutes ahead of schedule (called me first to check if ok).
Pleasant, professional and reasonable. They found two cleanouts at the back of the house. snaked them both out with 200ft coil. PROBLEM SOLVED.

E K.

10/10/2020 12:00:00 SA

Giovani and Sam at SJ Drain and Main are consummate professionals! On time, friendly, and very informative. They made some great recommendations for me and installed a water heater and faucets with a high level of attention to detail. Their communication was excellent and I appreciate the great work they have done. Thanks!

Hiro M.

2/13/2017

I was worrying about over a grand $ bill when I found water leaking from the ceiling.
However after very experienced inspection, they found the cause with minimum time.
I paid only $95 for whole fixing + free mold control spray!
Great service!

E. F.

11/30/2016

These guys were awesome. I called them at the last minute for an overflowing toilet. They were luckily able to fit us in.

Totally professional, and the fee was reasonable. Would call them again.

David T.

11/03/2016 12:00:00 SA

We found San Jose Drain and Main via yelp and selected them based on having the highest ratings. I must say I was highly skeptical that a tradesman could have over 300 reviews with all five stars but I can now understand why.

Both Giovani and Nick where;

- On time and even gave a heads up that they were coming
- Courteous and respectful to us and our home
- Jumped right in to find the leak
- Cleaned up before they left
- and finally, reasonably priced!

Just OUTSTANDING!!

Thanks guys!!

Melody W.

11/18/2016

Giovanni and and his tech person were great. When I called on Tuesday, they informed me that they were booked until Friday. Ok, no problem.

I checked in with them again on Thursday and got a response back stating that they would be able to come and take a look at the leak that was coming from my upstairs bathroom to the downstairs ceiling (yikes).

Giovanni came in and quickly assessed the problem and informed me of what their findings were. Not only was he very transparent about what he was doing, but had a great attitude about everything the entire time. He left to pick up the parts needed, came back, and fixed the leak all within 1.5 hours.

All in all, a quick and easy process. The leak is fixed and I can move on with my life!

Richard N.

12/04/2020 12:00:00 SA

Giovani was great. He completed the work to a high standard in a timely fashion. Highly recommend his services!

Brendan W.

1/16/2018

If you're looking for a plumber, then this is the team to call.

They were on time, then identified and fixed the problem quickly without any unnecessary up-selling. Then they did a check around the rest of the house to make sure everything was in good shape.

I know who I am going to call the next time I need a plumber, and will be recommending them to my friends.

Trisha H.

02/06/2019 12:00:00 SA

I have used San Jose Drain and Main several times and they have always been excellent! I recommend them 100%. They are professional, knowledgeable, affordable and honest. I appreciate that they do not try to sell me unnecessary stuff and they are kind and respectful. People from other companies in the past have been condescending and sales-y... but this company is the opposite, and it's very noticeable and much appreciated.

Alan C.

4/30/2017

I have had the guys from San Jose Drain and Main come out to my house several times already, and each time I have never been disappointed.

I am very impressed and pleased with their professionalism, dedication, and the level of care they put into their work.

So far they have helped me fix leaking toilets, replace 1 toilet, as well as replace water heater, and all the jobs were done fast and done right. They know what they are doing and it shows in their work.

On top of it all, they are a group of friendly guys (Sam, Giovanni, Nick, Jofer) who really care about doing everything right by their customers.

SooSang P.

10/29/2016

We have had Giovani and Sam at our house 3x now. The first time they came even after it became dark and snaked from our roof to clear our stoppage. Others wouldn't do it or would give up quickly saying that we had to install an expensive clean out for which they wanted to charge us an arm and a leg.

The second time Sam did a good job on a clog we had in our washing machine drainage. Great work, no BS, good price.

This time again our whole house wasn't draining with the tub filling up after showers. We thought they could just snake us from the roof again (we live in an older house without a clean out). Sam snaked 160+ feet out (most won't go that far), and he wasn't successful. He came back a few hours later with even more cable to try yet again. Though he still wasn't successful, i was impressed. I don't know of any other plumber that would have done that. He gave me a good and honest diagnosis, even gave me advice on which sewage company to call. And he offered us an excellent price on a clean out installation.

We ended up having them installing a clean out for us. They gave us the best price i had heard. Others easily charged 75-100% more than they did. Giovani and Nick came today, installed the clean out, and now we have our life back. Not being able to shower and use your bathrooms properly is a nightmare.

These guys are terrific.

Boris L.

3/21/2017

In addition to a clogged kitchen sink, I had a intermittent leak from my 2nd floor shower and did not know the cause of the problem. I called in a different plumber - Street Plumbing - and the plumber there could not diagnose the cause of the shower leak. I was a bit frustrated - as each time I took a shower, 10-15 minutes later, I would see a water puddle on the 1st floor.

After reading all the positive Yelp reviews, I decided to try San Jose Drain & Main. These guys responded quickly and were out there the same day to diagnose my multiple problems. They quickly fixed the kitchen sink draining issue, replaced my water filter, identified a few other plumbing problems, and fixed the main source of the shower leak - a very rusted, old shower valve.

I found additional leaks in the shower and it turned out that the shower was not well insulated to the tile floor and the Main & Drain guys re-caulked the interface between shower and tile floor.

They were quick, courteous, and on-time. I am very impressed and will use them for all my future plumbing needs,

Lora K.

3/20/2020

Great experience. Reached out on a Thursday thru the Yelp app and, by Friday afternoon, my broken faucet was nicely replaced. Great service! They will be my go-to plumbing company now.

ken k.

12/15/2016

Had a great experience with SJ Drain & Main. Had 2 faucets replaced, 2 garbage disposals replaced, 4 valves replaced and other sink appliances replaced or removed. The guys also found a leak in my dishwasher hose. Charges are very reasonably and the guys explained all issues that popped up. Quite friendly and I would use them again. The only issue I had was
waiting until the day before to get an exact time frame when they were coming.

Tushar A.

09/01/2020 12:00:00 SA

Definitely keep the 5 star rating going for this business. I had a leak in my ceiling for one of the half bathrooms which was causing molds and drywall to be soft.
I reached out to San Jose Drain and Main on yelp and scheduled a visit after he gave his price for diagnosing which would count towards the repair if done by them. The quote was much more reasonable than another company I had reached out to.
Giovani himself came over (good communication over txt msgs). He was able to diagnose the issue and provide an estimate. We went ahead with his services for the same. He had to cut through the drywall(s), cut the pipe(s) and joints, use soldering to create a similar fit and shape and put it back. He even cleaned the floor area of all the debris and tapped the ceiling with plastic for the time being. Overall, spent ~ 4 hours for the job. I am glad we had him since it didn't seem like an easy task. The price in the end charged was slightly less than the range he had quoted initially.

Wish he could have done the drywall fix as well, but guess that is not his speciality. He recommended waiting for a week before calling drywall person, so that the wood is dry enough to hold.
Definitely recommend him if you have plumbing issue(s).
PS: he had his mask on the whole time (COVID-19)

Beau B.

08/07/2017 12:00:00 SA

Checked Yelp for reviews on plumbers after we had a sewer backed up at our house. Just made one call and got a quick estimate for a snake to be done that same day. Sam was great and knew exactly what the problem was. The large tree out front was blocking the pipe but they cleared it out in under 20 minutes.

Great company, great people.

Charlie X.

7/30/2017

We had a slow leak from our shower into our garage ceiling. SJD&M was able to diagnose the problem very quickly and did a very professional job. No more leaks so far, I don't think it will. Giovanni made me feel he runs an honest business and I think their price is fair. I will use them again for future plumbing jobs.
Thanks guys!

Zulema T.

7/30/2015

I found Sanjose drain and main on Yelp. I wanted to stay away from my prior experiences with bad plumbers and actually find out a little information about the company before I utilize their services. My decision to do research before hiring a plumber definitely paid off.

Giovani and Sam were great! Both technicians walk me through the process, answered all my questions, and never tried to sell me anything. Then i was asked if I would like the service provided . Giovani put it all in away that gave me the options with no pressure.

This was important to me, and now i am a happy customer with a band new Bradford White water heater... I also appreciate their professionalism!

Elizabeth B.

4/13/2017

This is my second time using SJ Drain and Main and they were just as fantastic as the first time! Even though it turned out that my issue is applianced based, Nick was thorough in finding the reason the for leak, identifying the source and consequential issues, and making sure I understood what was going on. He and Giovani are a pleasure and and very quick to respond.

I am a customer for life for all my plumbing needs!!!

Neema S.

03/11/2020 12:00:00 SA

Gio helped us replace our water softener. The scheduling and installation was a smooth process. We will not hesitate to reach out to Gio for our future plumbing needs.

Rawley D.

12/28/2018

Sam came out with his partner and saw that it was my clean out that was backed up and the city should take care of it . Thanks Sam for your honesty.

Nancy N.

08/03/2018 12:00:00 SA

I was charged for repair work that turned out to be a bandaid... most expensive bandaid I've ever bought! Learn from my mistake and do your homework!!

Elisa S.

7/13/2016

Giovani was great. We had two leaks in the kitchen pipes under the house and needed some help. He got on the phone and called a company to help remove the black water under the house and walked us through the whole process. His guy that crawled under the house (poor thing cause that was nasty business) was super professional and honest about what needed to be done.
I'm not posting any photos because it was super nasty and might not be helpful. What was the real indicator that something bad was happening to our pipes, the drain flies. Giovani knew exactly what to expect because we had drain flies.
He and his company will be our go to source for all our plumbing problems and upgrade needs. He was very informative and gave my husband the short class of garbage disposal use, which is always a good idea because he wasn't listening when I told him!
A heartfelt thanks to Giovani!

Swati V.

1/15/2020

Our kitchen sink was clogged and also the garbage disposal broken. Joverre did an amazing job and going and getting the garbage disposal and also fixed the clog. He was amazing. Also I called up Sam many times to verify when he was coming but Sam was very patient with me. I will surely call them for alL my plumbing needs. ThanK you !!!

M H.

7/24/2020

Excellent work and prompt response. Arrived within the quoted time window. Got my slow draining kitchen sink unplugged quickly. Will definitely call again if needed.

Larry C.

07/01/2016 12:00:00 SA

Giovani, the owner operator, is a classy, customer oriented guy.

He asked questions to clearly understand our observations. He then demonstrated a number of tips to help diagnose where the clog might be located. Finally, he proposed two options, and recommend the option that would most likely to clear the clog. After clearing the drain clog, I ran two washer-machine loads of water under high pressure into the drain. No leaks and no backups. Problem solved.

Thank you, Giovani.

Becky B.

7/18/2019

This is the 3rd time I've used SJ Drain and Main and I could not be happier. They always call back, they show up when they say they will and do good, efficient work. My kids even know who they are and they are kind to them when they come. I will never use another plumbing company

Louise W.

04/02/2020 12:00:00 SA

Our kitchen sink was no longer draining, which means we cannot wash dishes and prepare food. We called at about 11 am and they offered same day 1-3 pm. They came at 1 pm and rooted the whole drain pipe. Wonderful! It now drains well.

Stephen L.

9/26/2020

Giovanni took the time to not just do a good repair job -- he would explain in detail why he was doing it and why it was a good idea (or not do it and explain why it wasn't really ncessary). That level of friendly, knowledgeable professionalism means we will be a return customer in the future.

Isabel O.

5/25/2016

DISCLAIMER: I didn't actually use their services, but the 5 stars go for customer service and work ethic.

I had a problem with a water heater spouting out water from the top hose, and this happened at about 8:00 PM on a Wednesday. I called San Jose Drain and Main and Giovanni patiently listened to my explanation (even though it was way past closing hours) and instructed me to shut off the water heater first. I sent him a video in the meantime showing how and where the water was coming out and he explained that I probably just needed to change the hose, and that if I could do that, I wouldn't need his services.

Who does that anymore these days?!?! THANK YOU SO MUCH, Giovani, for being an honest guy and not try to make a quick buck out of me.

Jay P.

01/02/2020 12:00:00 SA

My kitchen faucet had a leak and it ruined the cabinet underneath. Found out someone who can come in quickly. When the plumber came, he looked underneath and said he couldn't locate the leak. I looked at that time and I couldn't locate it either. It probably had something blocking it. But I showed him that it has been leaking a lot which was obvious from the condition of the cabinet floor. He said he can't fix if he can't see and charged me the agreed upon fee. Nothing wrong with it, but I wasn't convinced the leak had magically disappeared.
In a couple of hours it started leaking again and I sent a video to the person who came. He asked me to identify if it was coming from the hot or cold line and turn it off.
He scheduled another appointment a couple of days later but didn't show up at that time. I had to take time off from work to be there and it was wasted. When I called he apologized and said he could come in the next day and fix it without charging more. He did show up the next day with a partner. I asked him to replace the faucet with a new one that I had bought. His partner did that and they left. The next day the new faucet was blocked and water wasn't coming out of it. I had enough with this and decided to fix it myself. The only reason I wasn't doing it myself before was because I have back issues. After getting fed up, I bit the bullet and fixed it myself and there has been no issue since then. I'm definitely not calling them again for future needs.

T J.

6/24/2018

This guy knows his stuff as far as plumbing but his conduct is not very professional. Before doing each service he'd make a joke about how people these days can't fix things themselves. I mean, do I really need to hear that?

Geoff n Shar J.

7/14/2016

The problem came back. Out they came, same day. Fixed the problem and gave me some plumbing advice while they were at it.

CALL THESE GUYS!

Bob S.

04/04/2016 12:00:00 SA

Awesome service! Quick, affordable, and the team was super nice and effective. I purchased a new faucet online and had setup an appointment with a different company through Amazon. After they missed it and rescheduled several times, I gave up and called up San Jose Drain and Main.

They were able to run out the same day (which was great since the other one canceled and I had already taken the day off work to be here). They showed up right at their time slot, and quickly went to work. They even ran into an issue with the water shut off not working properly, and instead of rescheduling during a time when the whole building would need to have water shut off, Giovani showed some super plumbing skills and was able to do it.

And when it came to cost, even though I know it was more labor intensive than he probably estimated, he billed exactly what he said. Giovani is a true gentleman and an honorable businessman. You can be sure I'm coming back to him for all my future needs.

William C.

6/28/2016

What happens when you need help installing a property line clean-out?
You call San Jose Drain and Main.

What happens when main water value blew and in dire need of help get water to the house?
You call San Jose Drain and Main.

2 jobs beautifully done and in timely fashion - and in surprisingly reasonable charges!

The most important thing is that they teach you what can be done, how to do it, and how to do it in an affordable matter.
They treat you like friends and won't con you like many service providers out there.

Treating customers like friends and sharing knowledge is the key to success - and I think that the folks at San Jose Drain and Main nailed it.

Thanks a lot guys! :)

Ysela L.

3/26/2018

Called main number. Got Sam. He said they were booked until the following week. No problem I said. He wanted a text of my information. Now I get this is how businesses do their business now-by text. I'm not a fan of communicating important information via text but I get it. Sent the text. Heard nothing back. Followed up the following day and asked if I text was received. Sam texted back It was. Nothing else. No follow up, nothing. Never heard from business again. I shouldn't have to work so hard to give a business my money. Forget them.

Sarah H.

08/06/2018 12:00:00 SA

I called with a sink leak and he was able to come two hours later! Turns out our garbage disposal clogged and sprung a leak. He gave us advice on what not to put down our garbage disposal and even took out an extra part in our piping that was unnecessary to prevent more clogging. Super fast, very polite and reasonably priced! We'll definitely be contacting him in the future for any other repairs.

Michael G.

6/14/2019

Have relied on the guys several times now - and they are always fast, friendly, professional and fair. Can't say enough good things about them. This time, they came by shortly after we called and did a couple quick fixes for us on the same day. Great job. Thanks again!

Timothy L.

8/24/2020

Service man came and did the job well. He came to make sure the correct parts, went to get the parts, came back and installed in an hour for 3 toilet angle stops. Job done well, thx,

Kathy A.

11/17/2017

These guys are amazing! I was in a bind and had reached out to several companies to unclog my bathroom sink and two toilets. They were all booked until the following week but Sam Joavrre with SJ Drain & Main were kind enough to squeeze me in... even though they were equally busy and had a tight schedule for the day.

Both of these guys were extremely professional, knowledgeable and very friendly. They were here within 2 hours of my contacting them and they resolved all three issues quickly and efficiently. The sink was a bit of a challenge but after working on it for a bit and snaking from the roof vent, it was fixed. Thank you so much Sam and Joavrre - you are awesome!

I highly recommend this company, the price is right and the job will get done...you won't be sorry!!

Gene V.

06/07/2019 12:00:00 SA

Can I give these guys another five-star review? I'm so glad I remembered them from nearly 4 years ago when they came out before. This time they sent a camera down a relatively new sewer line to find a clog, then snaked out a root ball. (I wish I had called them to replace that sewer line, instead of that friend of a friend!)

Not only did were they on-time, they finished quickly, and offered advice on how to avoid having to call them in the future. San Jose Drain and Main are definitely the guys to call.

Guy R.

06/06/2019 12:00:00 SA

I had a clog at the main sewage line. Called drain and main first thing and set an appointment towards noon.
Sam arrived on time and opened the clog quickly, cleanly and professionally.
I'd highly recommend him to anyone with plumbing problems. These professionals are hard to come by...

Sylvain L.

11/02/2017 12:00:00 SA

I called them with a leak - they dropped in when they said they would - and got the thing fixed promptly, at a reasonable rate, doesn't get better than that :-)

First thing I liked was that they asked me to text them my address / coordinates; small detail, but that avoids potential miscommunications; they replied right back that they could be at my place from 3pm to 5pm - and were knocking on my door at 3pm sharp; diagnosed the issue right away, went off to buy some replacement parts and the whole thing was completed - including the trip to the local hardware store - within the hour. Ah, they also fixed a stuck faucet in the downstairs bathroom while they were at it.

I am keeping their cards in my list of trusted contractors and would recommend their services!

Beth F.

7/24/2016

These guys are great! My husband called them in the early morning last week and they were able to come later that afternoon. The initial people who came quickly realized the leak under our house was a large problem and called Giovanni to come in to assess.

After he came by and saw how serious the issue was, he an his team fixed the pipe really fast. Our drain pipe under the house had snapped and was leaking water underneath. We would have had to stop running water downstairs until it was fixed but it was great to get it done right there. Also, he connected us with a great cleaning service because of the serious mold issue he found down there.

Grace C.

06/05/2017 12:00:00 SA

Giovani and Nick did excellent job to install my new water heater today, I am so happy with their service! Giovani also check around the house, inspect the water pressure and point out the few more possible issues to let me pay attention on it, I feel like I am only got a plumber, I also got a home inspector:-)
Highly recommend!

Mohan G.

05/02/2016 12:00:00 SA

Excellent service and response!!
Had a leak in Kitchen pipe and they came out within few hours. Had asked me to get photo and gave a quote based on that.

Once they came over, the cost was reduced by $25 due to simplified work.

Totally awesome customer focus.

kurt l.

8/21/2018

Called at 9am they booked me for 3pm. They should up 5 minutes early. Friendly guys went straight to work and got the job snaking my clogged drain very fast.

David N.

1/23/2017

I called earlier in the morning about a clogged bathtub, got a quote over the phone and was told I would get a call about soonest availability. San Jose Drain and Main called about an hour later with an opening to squeeze me in on short notice.

Giovani showed up on time and was professional, he even took off his shoes before coming in. Haha bonus points for that. The entire job took about 30 minutes and Giovani informed me that the bolt for the cover was corroded and I would be needing another one.

After Giovani was able to give me some quotes on other work for the bathroom in the future and gave me the option of receiving my invoice through email. Solid work.

lily b.

03/03/2016 12:00:00 SA

Here's what our modern world is missing: businesses who care. Who care hard. That means, staying up on the latest in your field, providing excellent care that really feels special, and standing by your work.

Giovanni and Sam saved us when our tree's roots had backed up our entire house over a matter of months. That meant that every square inch of our plumbing had to be rooted. They even noticed something that hadn't been done correctly during the construction of our new pipes, and fixed it. And, to top it all off, educated us on how to avoid these issues in the future.

Thanks to Yelp, I've found gems in dining and services and SJ Drain and Main is yet another biz that Yelpers have led me to. They made it onto my list of permanent contacts. Thanks Yelpers!

Craig W.

07/09/2016 12:00:00 SA

Giovanni knows how to triage a situation (we had two clogs in two showers due to galvanized plumbing). He told us several options (short term and long term) and gave us a very reasonable price on the former.

He has a very professional demeanor, he's proactively informative about everything you need to know (including thorough pictures of your pipes), and he has a great sense of humor.

Just today had a follow up clog in one of the showers he inspected last time and he and his assistant came by to snake and fix along with diagnosing and providing valuable info on a busted shower drain (just bought the part recommended at Home Depot for $6).

Price for follow up visit for snaking and triaging the shower drain you might ask?

Free.

Gives you an idea about his philosophy: I'm here to fix your problem, not profit from it.

Definitely our go to plumber for the long haul on the house.

T B.

05/12/2017 12:00:00 SA

This for the most part is my first experience with any plumbing company and wasn't sure what to expect. San Jose drain and Main made the whole process almost pleasant. Aside from Giovani and Nick being very personable , they are ready to work.
I originally called them for a kitchen drain clog to find out why my water pipes were making a rattling noise. When the plumbers arrived I gave them a brief description of my issues and they commented back with possible scenarios for each and the solutions for them.
While Nick was on the roof unclogging my kitchen drain from one of the air vents, Giovani looked to see if there were any valves that were partially open and settled on possible high pressure.After grabbing his gauge and testing my pressure sure enough psi over a hundred.
Long story short, kitchen drain is clear, new 1 1/4 pressure reduction valve and no more banging water pipes. I highly recommend this company.

David L.

10/13/2016

I called to schedule an appointment and thought it was odd that he asked me to text my info but at the end of the day, Giovani and Nick were professionals and the work was great. We had a kitchen faucet replaced and they also identified a leak, which they were able to resolve for a small fee.

Only thing I could knock is that I had to follow up to confirm the appointment and time. He gave us a 2 hour window and was in and out in that time frame.

I would use them again.

Walter T.

9/18/2017

My kitchen drain had a backup problem for days. I bought a few bottles of Drano Max Gel but they won't help. It took a minute to backup when washing dishes. We survived it a few days.

I was looking for a reliable service. I checked places like Driandoctor and Roto-Rooter, but they seem to be remote with 1-800-#s. There were some bad comments on them on Yelp. So, I said to myself that I need to find a local service who has community sense of reliability. I found San Jose Drain and Main. They have quite a few good comments with most of them from local residents in San Jose.

I called in the morning and got a message reply in an hour.
Made an appointment with Sam between 1-3pm and he and his assistant came on time.
They did a snake drain removal operation and in 15-minute my drain is open.
They showed confidence and knew what to expect in the process.
It's a quick and clean job!

--Walter

Will V.

01/12/2016 12:00:00 SA

Had a leak from my tub into my garage. Called one plumber up for a free estimate, and he was in and out in a few moments after quoting me $595 to fix the leak and $200 to assess an odor in another bathroom. He didn't explain anything and I felt uneasy so I called Giovanni up and he came by the next day. After a quick assessment he explains exactly the issue and charged me $90 plus parts ($10) for the drain and troubleshot the odor for free.

Overall awesome guy and service, Giovanni showed up promptly with his partner. Was very professional, took his boots off before coming in, overall courteous and world class.

Lesson learned: if it's important to you that your plumber uses a a classic pickup truck and a fleet of lifted Fords then be prepared to make a few lease payments for him. If you want an honest, knowledgable fair professional, go with Giovanni.

Jordan W.

12/12/2018 12:00:00 SA

Could not be more impressed. Four months ago I discovered several leaks in our basement. They came out the same day and sorted the issue. Fast forward to two days ago when I found a much heavier leak from our bathroom sink. Again, I was able to schedule them quickly. They arrived right on time, and fixed the leak, which ended up being very challenging.

Giovanni came out both times and he's awesome. He clearly walked me through the problem causing the leaks. He does great work and is a pleasure to deal with. Cannot say enough great things about Giovanni and SJ Drain and Main.

Jennifer R.

05/02/2020 12:00:00 SA

Thanks again to these guys for saving the day and trying to find an economical way to make repairs! This is my 3rd time calling them for a new problem in my home- they are my go to plumbers :). This time I had a shower leak - they were prompt, efficient, very professional, and saved me from having to replace the whole fixture.

Jen M.

1/27/2016

Sam and Giovani arrived and installed my new faucets while I was out running an errand and the husband was at home. I got home and saw that there were no plumbers there. They had them all installed that quickly!

I had to call him back because they were leaking and they came back within the day. The leak was because the inside of the faucet is damaged. I'm returning these faucets and will call them back to install new ones. Coincidentally we also had a main drain clog that needed to be cleared, which they did and charged me half of what another plumber did a few years back.

Side note: Very nice gentlemen too!

KumFei H.

06/03/2016 12:00:00 SA

Excellent service, reasonable price and outstanding professionalism.
Fixed drainage clog and repaired pipes efficiently.
Highly recommended.

Lk K.

07/04/2020 12:00:00 SA

Very efficient, professional. I would use them again. Appreciate the guy who came over on July 4th to solve our laundry drainage issue, he is a nice and professional person!

Christina G.

11/15/2016

Absolutely the best plumber out there. Not only is the quality of work excellent, the prices are honest, they are courteous and they punctual. As a woman, one can certainly imagine why sometimes working with plumbers or other trade professionals in home can be slightly uncomfortable. Not at all the case here! Giovani and his team are polite gentlemen that are a pleasure to speak to and work with.

Stop browsing and call them!

Hatem N.

11/13/2018

Wow. Very impressed. Giovanni showed up on time and was thorough in assessment of the problem. He is honest and did a fantastic job fixing low water pressure and toilets. I would recommend him in a heartbeat. Thank you!

Sebastian Y.

08/05/2017 12:00:00 SA

Giovani and Nick came out to look at a dripping pipe above the shower. They determined it was an AC problem and instead of just walking away and taking a call out charge for nothing, Giovani called a friend who was able to determine the cause from the pictures he took and is going to come out and fix it.

Excellent service and will definitely call them again in the future and recommend them!

Bhavik V.

03/10/2017 12:00:00 SA

Giovanni, Nick and Sam are very good.
They know their job very well and articulate their approach to resolve an issue as well.
They are ultra responsive and are very passionate about solving people's problems.

Will T.

08/03/2018 12:00:00 SA

Hardworking. Thorough. Friendly. Extremely competent. 100% recommended to everyone.

Frank S.

08/03/2018 12:00:00 SA

My sewer cleanout was leaking, and the cap was cracked and deteriorated. I called Giovani, and he came out the same day to make the repair. I really appreciated that he took the time to explain the scope and cost of the job, which was extremely reasonable given the time he spent on the task. I highly recommend this company and will use them for future plumbing needs.

Kate M.

10/30/2018

I'm so glad I called this company. I had had a home inspection which found some plumbing issues: a cracked pipe under the house, unsecured pipes under the house, a missing cap on the sewer, and a leaking faucet outside. Giovani came the next day and fixed all four issues for a reasonable price. He was wonderful to have in the house: respectful, friendly, and calm. I'll certainly use them for any future plumbing needs.

Laslow J.

04/02/2018 12:00:00 SA

Did not go with Nick but he came out and quoted me and it was nice meeting him. He was very knowledgeable about the sewer line I needed replaced.

Bob F.

12/22/2017

Instant communication, the fairest price, accommodating service. They gave a quote, offered to pick up the new toilet i selected, purchased it, removed my old one, installed the new one with great attention to detail adding a shim to make it rock solid, removed all packaging and debris, took the old unit to the dump. Flawless execution. Highly recommended .

Oliver Y.

10/07/2018 12:00:00 SA

San Jose Drain and Main is my first experience using a plumber and I am very satisfied with their service and work. I had a leak coming from my hot water piping and Giovani was not only able to quickly diagnose the leak but also quickly fix it. He also noticed another issue I was already aware of and recommended what needs to be done with it, great attention to detail. I highly recommend this business for your plumbing needs and will be using them for future repairs.

Tomas K.

5/25/2018

Efficient, professional and get the job done. After fixing a clogged pipe, Sam took the time to explain how to maintain it so that I don't need to call them for that again in the future. Hope not to have to call them again, but if I have another plumbing issue, they will be high on my list to seek help from.

Tim S.

1/19/2016

If I could give 6 stars I would. Giovani and Sam went above and beyond and actually saved me from having to spend on replacement fixtures.

I highly recommend San Jose Drain and Main. Immensely professional and thorough in all aspects of their work.

Laura R.

2/16/2016

Giavonni answered the phone before 8am. Asked me some questions, gave me a quote and made appointment for same day within a couple of hours. They were both professional, explained what they were doing, never made me feel like I didn't know anything, and cleared the problem. I got a warranty and I will definitely call him back if needed and refer my friends and clients. These guys are at the top of my list and I'm a Realtor.

Thanks!!!!!
Laura

Katie T.

03/08/2016 12:00:00 SA

Giovani and Sam are amazing.

We came back from vacation to discover a leak in in our kitchen. I had called around to a few plumbers and all provided high quotes and could not make it out for a couple of days. When I talked to Sam he said to send him a picture for a better idea. 30 minutes later I got a call that said they had wrapped up a call in our area early and could swing by to take a look. Within 15 minutes they had the leak under control and were on their way to another job.
They were quick, professional, and incredibly accommodating to our schedule. By far some of the best service we have ever received. They are our go to plumber from this point on, and we will definitely be recommending them to our friends and family.

Gerry Y.

05/07/2018 12:00:00 SA

Awesome job in fixing a burst pipe. Dug up the area where needed and left it looking like it wasn't touched. Very professional and clean job.

David A.

04/10/2018 12:00:00 SA

After butchering my leaky washing machine valve into a worse leak, I took about 4 estimates. These guys were the best bid. They communicate well, were fast, friendly, and did a good job. I, too, am keeping their number just in case...

M D.

10/09/2015 12:00:00 SA

I usually don't write Yelp reviews but I decided to make an exception for these guys. Giovanni is truly a professional, very courteous, has a great sense of humor and is The Man for all your plumbing needs.

This was my first experience with him, he replaced three toilets in my home, priced very reasonably. He showed up on time, worked at super fast speed and was done before I knew it.

He seems to genuinely care about his service and that was refreshing to see. I will surely recommend him and plan to call him again for my future plumbing needs.

Seth-Aaron M.

07/12/2019 12:00:00 SA

I had an emergency on Monday. Sam responded quickly, came same-day, were extremely diligent about diagnosing the cause of my clogged drain, fixed the issue, cleaned, and left in a relatively short amount of time. And they were affordable! Based on that experience, I must share a very strong recommendation. I will definitely be calling them again should I ever have another plumbing issue.

Robert R.

01/04/2016 12:00:00 SA

Had to do emergency duct tapping for the sink. Got a hold of Giovani some time after 4 and he was at my door, ready to repair, well under two hours. With such short notice, too!
I found my Go-To Man.

Jennifer Z.

04/07/2018 12:00:00 SA

Today my Aunt had her water heater go out , we called up and they were out within a couple hours to assess the cituation. Jivani and Nick took care of replacing water heater ,they were both very concious of cleaning up after themselves and were done within a few hours. My Aunt was very pleased with the service. We would definetly use them again.

kimy l.

10/13/2015

I had a clogged bathroom sink which you would think would be a simple thing to clear. Not this one! I had 2 different plumbers come out who couldn't clear with their snakes.

Plumber #1 called another guy with a longer snake. That didn't work. The other option was to snake from my roof. I have a pretty steep roof and the guy told me he kept slipping so I nixed the snaking from the roof. The last thing I want is someone to get hurt. Plumber #1 recommended building a clean out which would have been significantly more expensive. I was willing to do it but he never called me back.

Plumber #2 was bewildered by the clogged sink and thought he could clear it if he could get his hands on it. Unfortunately it was a no go. He agreed with building a clean out as the solution but he said he was too busy to get me on his schedule.

Here I am with a clogged sink that's been clogged over week now with stagnant water in the pipes. I just wanted my sink fixed but it seemed impossible and that no one wanted to take the job.

Found San Jose Drain and Main on Yelp and they were a god send! First of all, Giovani was great with communication (i.e. he picked up the phone and also would contact you back!) I cannot stress how important that is. We customers just want to know that you will come and when you're planning on coming. That's all. Just let us know.

When Giovani and Sam got to my place they explained their plan as to how they would try to clear the clog and then if that didn't work give me an estimate on building a clean out. Very honest, upfront, and just all around nice guys. Automatically took of their shoes in my house which is a big plus! I also saw Sam just cleaning up as he went along. I was so impressed because sometimes plumbers will just leave a big mess.

Giovani had to go up on my steep roof and clear it from there. It was not easy because my roof is at a 45 degree angle, and he would have to go over 2 sections while getting his equipment and ladder up there. He did it and cleared the impossible clog!

After Giovani cleared the clog, Sam went in my basement to make sure the pipes weren't leaking below. Talk about thoroughness! These guys are interested in getting the job done right. Also there's a 90 day guarantee on the work.

These guys will be my go to plumbers and they should be yours too!

Mike N.

03/01/2018 12:00:00 SA

Giovani and his crew did an awesome job with speed and precision. Saved us from future headaches by being proactive in their approach. Super personable guys and killer pricing. Thanks guys!

Essa Y.

3/13/2016

Our kitchen sink was clogged for 2 weeks. We wanted to unclog it by ourselves. But couldn't. I found Drain and Main on Yelp. The reviews were great. Customers were impressed by prompt professional service and good price. I called and left a message. Giovani called me back in about 10 minutes. Asked a few question and told the estimated price. He gave me the time window when he can come.
The work was done fast. Clean. Professional. Very polite young man.
If I would know that it will take about 15 minutes and the good price I have to pay for this work, I wouldn't wait for so long.

Thank you, Giovani! It's good to have my kitchen back.
I will definitely use your services again!

PS. You promised to give me a phone of a good electrician. The food dispenser doesn't really work. You said that the problem is in electric line in our kitchen.

March 31, Update: my stubborn sink slowly clogged after 2 weeks of service. And I was behaving well: no coffee or oil inside the sink... Well.
I send a message. Giovani responded immediately. They Came on time. Unclogged the sink. Didn't ask for a payment this time. Wow.
Will definitely use their services.

Uttam S.

4/26/2018

Steps are simple and 5 stars was easy.
Steps:

Called(on 4/24/18) -- got a price after 1 or 2 sentences explaining my issue.
Came(4/25/18) on time and informed as they were coming.
Fixed and left.
Very nice people to work with and great.

Thank you, very much Sam and your friend.
Uttam

steve s.

02/08/2016 12:00:00 SA

Great service and delivery. Showed up when they said they would - went the extra mile to provide us with what we needed. This is who I refer my friends to when they need plumbing.

Thank you for the great experience!!!!

Jason W.

11/17/2015

I have used several plumbers throughout the years here at my residence of over 10 years and the reason was because I couldn't really find anyone who I can really depend on for any current and potential plumbing issues.

After looking at Yelp and seeing SJ D&M garnering 5 stars, I gave them a call and they came and took care of business in a very professional, educational and reasonable manner. All good in this house now and I feel for the foreseeable future. Giovani and Sam rock it. Thanks guys.

Bobby M.

8/24/2015

Recently I had some issues with my water softening system where it got stuck in regeneration mode. Seeing as how we're in a severe drought I knew action needed to be taken quickly. Unfortunately it was the weekend and tough to schedule a local plumber to come check out our system. Thankfully the guys from SJ Drain and Main came to our rescue. They were easy to reach, arrived on time, and helped us take care of things.

I will be sure to keep these guys in mind for future jobs.

Ayka And Darrell H.

04/06/2018 12:00:00 SA

The guys were very accommodating and thorough in the review. Found a couple more problems that the property inspector did not find. Got them fixed, same day. Great service, showed photos and videos of leaks. Top notch. Would definitely recommend to others, as well as, contact for future plumbing needs.

Julie P.

06/11/2019 12:00:00 SA

Great service and reasonable prices. I had the outside water shut off valve replaced by Giovani. Looks great, I am very happy.

Ali F.

10/06/2015 12:00:00 SA

These guys are AMAZING.
Things that make them fantastic:
1. They've all been articulate, funny, respectful, and knowledgeable
2. They actually help resolve the problem instead of just waiting for me to tell them what to do like some of the other people I've had here to do work (Something is wrong, what do you want us to do? only makes me ask Why do you think I know the answer?!) and they've made helpful and proactive suggestions when they noticed I had another issue or asked them a question. I cannot overstate the value of this.
3. They answer the phone and show up (it's a low bar set by the rest of the industry), and then do so with great attitudes and when I need them!

I will never hire another plumber unless I have no choice. They are the first company amongst the flooring, electric, pest control, plumbing, etc etc that I have actually felt happy and comfortable with.

Today, I called Giovanni because I had a leak courtesy of disconnecting the washer and they made time to come over and help me as soon as they could. The guys were so nice, really helpful, and made sure the job was done and I was happy.

You will absolutely be happy if you hire these guys!

P L.

3/23/2019

The bid was very competitive and I was happy with the work done , the amount of time it too and that he was on time.

Definitely contact them if you have any plumbing work that needs to be done.

kathy p.

10/07/2017 12:00:00 SA

These guys were great. I got an appointment quickly and easily. My clog was a tough one but they managed to clear the drain and got my sink working and back in order. Thanks you!!!

Jian Q.

6/25/2018

They arrive on time and locate the problem quickly. They help buy the parts and fix everything in one hour, and the sinks and cabinet remain clean after fixing. Amazing!

Rob R.

3/14/2017

These guys were great! My old water heater was apparently installed incorrectly and so when it started to leak it went right out onto the floor. I immediately went to yelp and called all the top people. Unfortunately no one said they could come the same day and some had a problem with the fact that it was upstairs. However when i called these guys they were the most helpful and were able to accurately analyze the situation from a picture i sent them. I was pretty sure i already needed to replace the whole unit as the rust damage was visible and they confirmed that (as did some other people i talked to). After getting a quote from them i continued to call around a bit but their's was by far the best one I got. Luckily for me after i decided to go with them they happened to have a cancellation and were able to come the same day so i didn't even have to take off of work twice!

The work they did was great! There ended up being slightly more work to do since the valve going into the unit was also bad but this was clear as day and definitely not them trying to gouge me for extra money. Plus I was pretty sure i wanted to replace that anyway since it wasn't easy turning the water off with such old hardware. But everything turned out great and leak free and correctly assembled this time.

Inga H.

01/04/2016 12:00:00 SA

When my garbage disposal got clogged, I called San Jose Drain and Main. The young man was professional, honest, and gave me some tips and tricks which ended up fixing my problem!

I will forever trust San Jose Drain and Main for my future plumbing needs. Just give him a call!!

Sasha S.

01/04/2016 12:00:00 SA

Straight forward, no bull AND informative!
Giovani was an absolute pleasure to work with! He showed me everything he pulled apart from my leaking sink/drain, then talked me through how everything sat and fitted.
5 stars and my full devotion as a new customer!

Tejas D.

06/11/2018 12:00:00 SA

Great job. Very efficient n detailed. Turned up on time and went extra mile to address all the issues

Marschal B.

7/25/2015

My kitchen faucet sprung a leak and I decided it was time for a full replacement. After a few calls looking for plumbers available on a Saturday for same-day service I struck gold and was able to arrange time with San Jose Drain and Main.

Giovani and Sam are both very detail oriented, professional, and exhibit a strong knowledge of their field. They are true craftsmen with enthusiasm -- they clearly love what they do.

I'm thrilled I'll no longer need to search for plumbers to work on an upcoming series of jobs planned for my home - San Jose Drain and Main have my business.

Giovani and Sam, thanks so much - you guys are awesome!

Peter C.

1/27/2018

Long story short, my main sewer line was clogged and I could not flush the toilet and the bath water was not going down. All this happening on a Sunday night! I checked out Yelp and found San Jose Drain and Main and sent them a message through yelp. They replied back at 5:30 the next morning! Made an appointment, they gave a 2 hour window and showed up right at the beginning of that window. Sam and Jovar were quick to get going and in 20 minutes or so main sewer line unclogged (it was tree roots). They were fast, friendly, on time,professional and most importantly solved my problem at a very reasonable price. Next time I have a plumbing issue I'll know who to call.

Tony C.

01/02/2016 12:00:00 SA

Had a kitchen sink clog that needed taking care of. Main drain returned my call quickly and went out asap. They fixed the issue fast and gave a 90 day warrant on the repair.

Won't go anywhere else for my plumbing needs !

Briana G.

7/16/2015

Let me just start off and say that San Jose drain and main is amazing!!!! I don't know much about any kind of plumbing hence why I'm using them!! Though I didn't know anything Giovani did an excellent job of keeping me informed and not making me feel alienated in my own home like my previous experiences with plumbers...

Their machines are very basic but the knowledge of running one is often underestimated. Giovani explained to me how both kicthen and laundry drain lines intersect. The whole process took about 20 minutes. Which was amazing seeing how I have young children running around! So the quicker the better!!

They are very professional, and they expedite the whole process and get the job done!!! So if you're like me and hate being tied up all day then San Jose Drain and Main are the ones to call!

Eric Y.

03/02/2016 12:00:00 SA

Giovani and Sam were great!

Called them up this morning and they were able to come to my house a couple hours later (they were even earlier than the time they originally quoted me). I texted them my details and they texted me when they were on their way.

I had a sink in the garage that backed up whenever our kitchen sink or washing machine drained. They were able to snake a clean out and remove the accumulated sludge in the pipe that was causing the issue. They warned me it could get messy, but stayed and cleaned everything up after they were done.

Alexandra M.

2/17/2019

These guys accommodated my schedule on a Saturday afternoon. The two guys who came to work on my toilet were professional, kind, fast and communicated well what the problem was. Unfortunately I just needed a new toilet been having issues with this one for a while. They however offered in the other help and made great suggestions. I Highly recommend these guys.

Rudy R.

6/24/2015

I would like to not only show my appreciation, but to inform fellow yelpers about San Jose drain and main. Giovani is the best! I had been dealing with a broken faucet for about 2 months because I have not been able to pull away from my work schedule. With Sanjose Drain and main I was able to schedule an appointment , receive a nice faucet and installation for a reasonable price, and all the work was performed while still working my 9-5. I didnt even have to purchase the faucet. All was provide within the service.....

Tiffany H.

02/10/2016 12:00:00 SA

These guys are awesome, I was in desperate need of somebody to come ASAP. They arrived within 30 min of my phone call which was earlier than I expected, were friendly and professional, and got the job done as needed. They also gave me advice on how to deal with the same situation next time, which I really, really appreciated!

They would definitely be my go-to guys if anything were to come up again. Highly recommend them!

Sasha S.

01/04/2016 12:00:00 SA

Straight forward, no bull AND informative!
Giovani was an absolute pleasure to work with! He showed me everything he pulled apart from my leaking sink/drain, then talked me through how everything sat and fitted.
5 stars and my full devotion as a new customer!

Tejas D.

06/11/2018 12:00:00 SA

Great job. Very efficient n detailed. Turned up on time and went extra mile to address all the issues

Marschal B.

7/25/2015

My kitchen faucet sprung a leak and I decided it was time for a full replacement. After a few calls looking for plumbers available on a Saturday for same-day service I struck gold and was able to arrange time with San Jose Drain and Main.

Giovani and Sam are both very detail oriented, professional, and exhibit a strong knowledge of their field. They are true craftsmen with enthusiasm -- they clearly love what they do.

I'm thrilled I'll no longer need to search for plumbers to work on an upcoming series of jobs planned for my home - San Jose Drain and Main have my business.

Giovani and Sam, thanks so much - you guys are awesome!

Peter C.

1/27/2018

Long story short, my main sewer line was clogged and I could not flush the toilet and the bath water was not going down. All this happening on a Sunday night! I checked out Yelp and found San Jose Drain and Main and sent them a message through yelp. They replied back at 5:30 the next morning! Made an appointment, they gave a 2 hour window and showed up right at the beginning of that window. Sam and Jovar were quick to get going and in 20 minutes or so main sewer line unclogged (it was tree roots). They were fast, friendly, on time,professional and most importantly solved my problem at a very reasonable price. Next time I have a plumbing issue I'll know who to call.

Tony C.

01/02/2016 12:00:00 SA

Had a kitchen sink clog that needed taking care of. Main drain returned my call quickly and went out asap. They fixed the issue fast and gave a 90 day warrant on the repair.

Won't go anywhere else for my plumbing needs !

Briana G.

7/16/2015

Let me just start off and say that San Jose drain and main is amazing!!!! I don't know much about any kind of plumbing hence why I'm using them!! Though I didn't know anything Giovani did an excellent job of keeping me informed and not making me feel alienated in my own home like my previous experiences with plumbers...

Their machines are very basic but the knowledge of running one is often underestimated. Giovani explained to me how both kicthen and laundry drain lines intersect. The whole process took about 20 minutes. Which was amazing seeing how I have young children running around! So the quicker the better!!

They are very professional, and they expedite the whole process and get the job done!!! So if you're like me and hate being tied up all day then San Jose Drain and Main are the ones to call!

Eric Y.

03/02/2016 12:00:00 SA

Giovani and Sam were great!

Called them up this morning and they were able to come to my house a couple hours later (they were even earlier than the time they originally quoted me). I texted them my details and they texted me when they were on their way.

I had a sink in the garage that backed up whenever our kitchen sink or washing machine drained. They were able to snake a clean out and remove the accumulated sludge in the pipe that was causing the issue. They warned me it could get messy, but stayed and cleaned everything up after they were done.

Alexandra M.

2/17/2019

These guys accommodated my schedule on a Saturday afternoon. The two guys who came to work on my toilet were professional, kind, fast and communicated well what the problem was. Unfortunately I just needed a new toilet been having issues with this one for a while. They however offered in the other help and made great suggestions. I Highly recommend these guys.

Rudy R.

6/24/2015

I would like to not only show my appreciation, but to inform fellow yelpers about San Jose drain and main. Giovani is the best! I had been dealing with a broken faucet for about 2 months because I have not been able to pull away from my work schedule. With Sanjose Drain and main I was able to schedule an appointment , receive a nice faucet and installation for a reasonable price, and all the work was performed while still working my 9-5. I didnt even have to purchase the faucet. All was provide within the service.....

Tiffany H.

02/10/2016 12:00:00 SA

These guys are awesome, I was in desperate need of somebody to come ASAP. They arrived within 30 min of my phone call which was earlier than I expected, were friendly and professional, and got the job done as needed. They also gave me advice on how to deal with the same situation next time, which I really, really appreciated!

They would definitely be my go-to guys if anything were to come up again. Highly recommend them!

Justin B.

09/07/2016 12:00:00 SA

Top of the line service from Giovanni, like always!! We have used San Jose Drain and Main on a few occasions now, and we are never disappointed with their service, availability, knowledge, and most importantly their work. We recently had an issue with a supposed leak in our bathroom, so we gave them a call and they were able to give us a two hour window, the same day! Not only that, but they were actually early in arriving, and had our issue resolved in about 30 minutes.

On top of fixing the actual issue, he was able to show and explain in detailed fashion what we could do to avoid any further occurrences, and gave us a detailed report we could share with our HOA should they have any further questions.

I can't recommend these guys enough, and I have no doubts that if you give them a shot, they will be your go-to plumbers for life, as I know they are for us!

Marshall G.

02/09/2016 12:00:00 SA

I highly recommend these folks. Both Giovani (President and Founder) and his Partner, Sam, do professional work at a very reasonable price.

They arrived on time, assessed the least expensive way to unclog our main sewer line from our home to the street (clogged with roots, debris), offered me more than one option, got right to work, and completed their work within 30 minutes (as promised). They cleaned up the premises (work area) before leaving. If I could give Giovani and Sam 6 stars, I would ;-)

Highly recommend to any home owner in the Sunnyvale, Bay Area whose bathroom plumbing is all stopped up due to roots clogged by the City Tree out front.

Michelle P.

5/23/2017

Called San Jose Drain and Main after searching Yelp for local plumbers. I was very impressed with the average 5 star rating and all the accolades given from the 275 reviews. I always feel a bit of apprehension when soliciting prices for home services because of previous bad experiences. I always feel like someone is trying to take advantage/make an extra buck off me, which I didn't feel at all with this company!
I suspected a leak in the crawl space from the bathroom pipes and called SJD&M on a Monday morning at 7am and Giovanni and Nick were at my house by 1pm the same day!!! I immediately felt at ease upon first meeting Giovanni and was especially impressed when he took his shoes off before entering our house ( this is a big deal in my house since we don't allow shoes inside the house). Explained what I suspected and Nick went under the house, snapped pics , Air Dropped them to me (yay for technology) and confirmed what I expected. Turned out the problem was bigger than what I thought as there were several areas of leakage, wood water damage and mold growth. Giovanni let me know what my options were and quoted me a price. I can't compare this to other quotes since I didn't elicit any other quotes.I felt Giovanni was honest & trustworthy and my gut instinct was to hire him on the spot! He and Nick left for a few hours to go purchase the needed parts and returned to start the project at 3pm. ALL OF THIS DURING THE SAME DAY! After the work under the house was completed and they were about to call it a day they discovered that there was a blockage in the piping system causing the water to be backed up. Giovanni took care of the problem by snaking the pipes (he had to do it twice since the first snake wasn't long enough) and did it all without charging me!!
So needless to say I am grateful for the excellent work done by San Jose Drain & Main! And without hesitation would recommend them to anyone looking for a honest, hardworking and courteous plumbing company! Our next project is repiping our house and you know who I'll be hiring for that....Giovanni and San Jose Drain and Main!

B N.

05/01/2016 12:00:00 SA

Had a clogged drain and they took care of it in 20 minutes. No fuss at all. Great group of guys. Will definitely call on them again if I run into drainage issues in the future.
Thanks!!!

Angelina L.

01/11/2020 12:00:00 SA

I had a leaky front spigot that needed to be replaced. San Jose Drain and Main to the rescue. The good news is my front spigot was replaced quickly but sadly I also have a main water leak too. I will be calling San Jose Drain back out again soon. I appreciated the quick turn around time and stellar service.

Rosa T.

9/28/2015

Have been using him here in San Jose because I have no one else but my kids and he did such a great job. I trusted him enough and asked him to do my parents plumbing all the way in Tracy, he accepted thank good! Amazing service and I am still using him. This week I needed him to get my sink working. He did it in 15 minutes! Amazing definitely one of the best! Thank you Geo!

Brian N.

5/25/2015

We had been having a drain problem for a while now. Long story short, the drain would clog, we'd pour liquid plumber down the drain to clear it, but within a couple months it would be slow again. Finally, after having an overflow, we decided to call a plumber to have the drain snaked.

These guys (Sam and Giovanni) showed up on less than 24 hours notice on the Memorial Day holiday! They were here on time and we're done within 30 mins. I even had them replace an old leaky faucet, (they ran to Home Depot, bought the replacement and had it up and running in minutes).

I have to say too, their customer service was awesome. Very courteous and professional. They were very easy to talk to and once the work was done, they offered a lot of good tips to make sure things kept working. I couldn't be happier with the results!

Carlos B.

4/14/2018

Wow! I had multiple problems and Giovani came over, assessed all three problems quickly, and gave me a great price. Completely professional, very knowledgeable, and explained everything to me. Would HIGHLY recommend them and definitely will be my go to going forward. Don't hesitate to call them, you won't be disappointed.

Anwesha C.

8/13/2018

Excellent service from Giovani. Our water heater was leaking and garage was flooded. Giovani responded to our phone call and arrived within a few hours to replace the water heater. His work is impeccable. He was very polite and courteous. Rates are very reasonable. I would recommend this company to everyone.

Gene G.

7/24/2015

Sam and his team are real experts, and true professionals. We had our water heater burst today, and he showed up within 30 minutes to begin working on that issue and get it resolved all in one day. Quite simply outstanding service and very reasonable rates!

I've used their services in the past, so I already know that I can rely on them. I have no intention of ever using anybody else for all my plumbing needs. Yes, they're that good!

Kaitlin E.

05/08/2015 12:00:00 SA

We were put in touch with Giovanni through another 5-star plumber who was fully booked. He arrived within 20 minutes of our call, identified the problem right away and finished his work within 10 minutes. We didn't expect the issue to be such an easy fix, so when we asked him to look at some other plumbing issues we were having but had never gotten around to fixing, he did so gladly. He is VERY fair about pricing--charges by the job and not the hour, which is pretty rare based on the other quotes we received. He was also very respectful (took his shoes off at the door) and was great at explaining what went wrong and how to prevent issues in the future.

Finding a last-minute plumber can be stressful and expensive. We called Clean Rooter & Plumbing (another 5-star local plumber) earlier in the week and waited around for 6 hours before they cancelled on us. We are so happy to know about Giovanni. Thank you San Jose Drain and Main!

E. B.

08/01/2018 12:00:00 SA

Used them for a leaky garbage disposal. Prompt and willing to communicate via text which made things very easy for me. Would use them again.

Nick J.

10/03/2015 12:00:00 SA

My kitchen sink was old and it was time to replace. After do some research I found San Jose Drain and Main has five star, so I made a call this Saturday morning.

Giovani came this afternoon and finished the job. Giovani is very professional and enthusiasm. He did a wonderful job.

Giovani, thank you so much - you are awesome!

Kimberly H.

3/25/2016

We've had a few plumbing issues over the last few months and Giovani and his team were thankfully able to handle them both quickly and for a good price. We had them fix a clogged tub the first time and install a new kitchen faucet, garbage disposal, and shower head the second time.

Giovani and team are very professional, punctual, fast and easy to reach. Both times they've been to our house Giovani has offered me tips on how to keep the plumber away!

I'd highly recommend their services. I'm happy we have a plumber on speed dial, but selfishly (sorry Giovani) hope we don't have to see them too often!

Sz L.

12/17/2016

Had a great experience with SJ Drain & Main. Excellent service and very knowledgeable. I have a rental house in Milpitas. The second time they came, the truck had some problems and was waiting on the alternate vehicle. So the owner of SJ Drain & Main came instead . He not only did the plumbing, and also explain to my tenants how to use the sink correctly.
I found SJ Drain and Main on Yelp with five star service, that is why I called them. I would highly recommend their service to my friends, and whoever is reading my message now.
Great job, SJ Drain and Main! Thank you again for your hard work!

Archana N.

12/22/2017

Giovanni and David came and replaced the faucets in my home. They were awesome - courteous, professional, quick and very knowledgeable. Giovanni went out of his way to give us tips on our home plumbing situation and they both were very patient in answering all our questions. I think we have just found our new one stop shop for all our future plumbing needs!!

Charlie C.

07/03/2015 12:00:00 SA

Very happy with the work done by Sam from SJ Drain & Main. As I write this, he has just finished up and pulled out a hairball so large I had to take a picture of him holding it up like a prize fish. The catch of the day!

I appreciate he took the time to answer all my questions about avoiding clogs in the first place, is there a better drain cover that can catch the hair (there is), and found a problem with tile grout that had smoothed out onto the side, which I will have to have my handyman take a hammer and chisel too (carefully).

The price was a little more than I was expecting (not that I have any idea anymore what things are likely to cost), still I think he is worth it. I happily paid it and gave him a tip on top. Just mentioning that for customers watching their pennies, who might want to get an estimate up front so they're not surprised.

Also there is a 60 day warranty on the work, which is much appreciated.

Cornell N.

04/06/2019 12:00:00 SA

These guys came out to clear our clogged main line last November. Giovanni had to get on the roof as he claimed there was no in-ground sewer clean out (and getting on the roof was more expensive, but we thought we had no choice). Overall, he seemed like he was in a big rush. Guess what, 4 months later, the problem happened again (toilets won't flush, sewage backing up into our bathtub and shower). We called San Jose Drain and Main and no response. I called someone else and they did a camera inspection and finally diagnosed the problem right (major roots in the pipes). This other plumber found we had an in-ground sewer clean-out just not where Giovanni was looking...seems he was in too big of a hurry to find it. These people have a whole lot of 5-star reviews, but may be too busy to actually do the job right.

Raquel C.

5/31/2017

Giovanni and Nick came out last week when we found a water leak in the back of our closet. They promptly checked out the issue and did a thorough walk-through regarding other plumbing issues that could have previously been caused by their findings. Turned out the problem was more severe and they came back in two days to complete the full repairs. Giovanni also cautioned us regarding mold they found since we have a newborn. Everything was fully explained to us and they did an amazing job with everything.
Another plumbing issue came up today and they came out right away to fix it. Yet again, every step was completely explained and the issue was fixed extremely fast.
These guys are extremely knowledgeable in their line of work and noticeably take pride in the quality of work that they do. Super easy to talk to and extremely trustworthy.
We'll definitely have them come back out for any future plumbing problems and fully recommend San Jose Drain & Main.

Vinay B.

06/02/2015 12:00:00 SA

I think I understand the importance of reviews from a customers perspective. We recently moved into our new house and were thinking to get the preliminary drain check done.

Didn't know who to reach out to. We needed some one good at their job and we probably got the best. Giovanni. Thanks man for doing a great job. Wishing your company the best.

Anthony J.

3/25/2015

Im a plumber in san jose and there is times when i need help from another plumber. I have built a great business relationship with Giovanni. Being that i have been in this line of work for many years, i can gauge another plumbers skill level easily. I have needed assistance on various plumbing jobs and Giovanni was readily available to help. I felt a good vibe from him and i trust In him to handle these jobs for our customers. He has a great work ethic and genuinely cares about the customers. I will continue to use Giovanni for his services because he gets the job done with a smile. Thank you Giovanni for helping me when i needed you!

Stefanie P.

2/23/2016

These guys are awesome! My garbage disposal was completely rusted out and needed to be changed for s new one. I called the company on a Sunday and left a voicemail. Within 10 mins, Giovanni called me back. He described exactly what would happen during the visit and gave me a flat fee quote right then for parts and labor. He and Sam texted me the next morning with a two hour interval for arrival, and they came within the window. They were very nice and courteous, took off their boots before entering my house, and cleaned up after themselves when they were done. I would definitely recommend them for plumbing repair jobs.

N. A.

3/24/2015

I work with homeowners contractors and builders and have heard many horror stories so when I met Giovani I was surprised at the thought of old fashion respect dedication and service, they have done work for some of my customers and came to check out my problem ( mainly old piping) Did a great job and where in and out at a very reasonable time witch in this industry is greatly appreciated!

Matthew B.

9/27/2017

When leaving for work, my wife and I noticed that we had a small leak in our water supply line, leaking water right up against our house. Called at 9AM, and Giovani and Nick got out to our place at noon the same day, right when they said they would be coming (and texted before so I could be ready). Giovani gave a fair quote for the job, explaining what portion of the line he'd be replacing and why. They finished up a nice clean repair within the hour, and checked my water heater (no worries) and supply pressure while they were at it. Would recommend these guys to anyone!

Christine H.

10/03/2019 12:00:00 SA

Another 5-star review for Giovani and Sam, who re-routed the pipes, fixed the water valves, and installed the disposal for our new kitchen sink. Super communication leading up to the appointment, and they very professional, friendly, and efficient!

B. Bruce H.

06/07/2018 12:00:00 SA

Plumbing is analog -- there are many ways for it to fail. Plumbers are often the same. But not for us any longer since we found San Jose Drain and Main. Giovanni (owner) and Nick have been out twice to help solve problems caused by others and both times they have been great.

Response is within hours, not days. The guys are professional, fast, friendly, clean, and knowledgeable. Rates are certainly fair, and well-explained up front.

Our drain problem was in the crawl space beneath the house, which is a very unpleasant place to work. But Nick took photos of the problem and allowed me to see exactly what needed to be done before the repair to get my OK, and then showed me photos of the completed work in the end. I very much much appreciated not needing to crawl down there myself.

On our other repair, Giovanni also let me know about other potential issues coming in the future with worn-out fixtures so that we could plan to address them without it becoming an emergency. They also double- and triple-checked to be sure that the problem wasn't worse than we thought. Thoughtful and thorough.

I don't give 5 Star reviews often, so when I do, they are well-deserved. San Jose Main and Drain has earned this review -- and our trust. Good guys, good work!

Jennifer A.

02/12/2020 12:00:00 SA

This was my first time hiring a plumber and I am really pleased I used San Jose Drain and Main. Jovarre helped me out with several issues and was very helpful, even taking the time to teach me about my plumbing systems which I greatly appreciate. He went above and beyond in helping me and making sure everything was running well.

Dennis C.

10/25/2018

I chose San Jose Drain and Main due to the very positive Yelp reviews.
I was not disappointed! Sam and Giovani were out at my home within a couple of hours after calling them! They did in 10 minutes what another plumber couldn't do in an hour. Great guys. Excellent work! They made my day! Thanks so much guys!

Peter S.

5/31/2018

What can I say that others have not said?

Giovanni (the business owner) showed up on time, located the leak and fixed it quickly - he was also very pleasant to talk with. He stressed that he wants his customers to be repeat customers and I will definitely call him again. Oh and I must also say his rates are very reasonable.

Scott B.

10/30/2017

Great service at a great price! Sam came out the same day (within 2 hours) and snaked the main clear-out drain and unclogged the hose from the dishwasher to the disposal (which had been clogged for some time).He got to work right away and was gone within an hour. The bill was really reasonable and we will use them again..but hopefully not too soon! :)

Weiyu Z.

5/19/2017

It's our first time running into plumbing problem. Gio is so nice to be here and check everything carefully. The problem is minor but we got some good advice in taking care of our house. We will definitely use the service again when we run into problems next time.

Joelle A.

9/26/2019

Prompt courteous service. Would definitely use them again. They arrived on time and were professional and worked quickly to resolve the issue.

Hahn K.

7/24/2017

Giovanni and Nick replaced our toilets and water heater. I only have nice things to say. They messaged back promptly, were friendly and courteous, patiently answered my questions with good recommendations. They were a bit rushed as I had to leave to run an errand. Ultimately they flawlessly finished the work in time, but kindly offered to wait for me until I returned just in case.

Chai D.

5/21/2016

Excellent service, price, and professionalism.
My kitchen sink was backed up for the umpteenth time (house is over 50 years old) and my usual quick fixes didn't work. I called San Jose Drain and Main, and after running the snake, it still didn't clear. Found out it was because the pipes under the house had corroded and finally cracked open. What started out as a simple job turned into replacing the corroded pipes under the house.

Giovanni and Sam fixed it on time, explained everything along the way, and didn't mind that my dog wanted to help them.
Actually my dog really liked them - which is a good sign.

I highly recommend SJD&M. If ever I have a plumbing problem, I wouldn't call anyone else but them.

Derick G.

7/19/2017

Thank you fellow Yelpers for the 5 stars and great reviews on SJ Drain and Main! These guys are good. I think I don't have to say much more as Giovani and Nick did a great job on the pipe leak under our bathroom. Very professional, quick and knowledgable. I would definitely hire them again.

Michael S.

10/07/2018 12:00:00 SA

Two words: honest and dependable! I had an estimate to repair a shower valve (replacement) and was quoted $525 plus parts. This was a particular nasty job as the valve system was 66 years old. This job took much longer to replace, and Giovani stuck to his quote in spite of the fact that this job took about 6 hours more than a normal replacement would have run. He charged me a normal price for the new shower valve system, not a high markup.
I highly recommend this guy! He knows what he is doing, very knowledgeable, and explains everything to your satisfaction. He is an excellent plumber! I will definitely use him again, and I hope you do also!
Giovani is the owner and operator, small business not your large company. That means you deal directly with Giovani and not an office staff. -Mike S.

J H.

05/10/2018 12:00:00 SA

Prompt and excellent service.

Water main for our rental property was leaking badly. I called around and couldn't get an appointment from anyone else within weeks.

Called these guys, and they nailed it:
1. Call went to owner of business who replied immediately, no voicemail, no office admin, no salesman
2. He answered everything on the spot and asked for pictures to be texted.
3. Based on pictures, he replied within hours with a quote, and appointment THE VERY NEXT DAY.

They came by the next day and did an awesome job. Quality of work was neat, no complaints. This is how you run a successful business ... these guys are now my go to plumbers from here on.

Ms. R. T.

10/03/2018 12:00:00 SA

SAM IS AWESOME!!!!! Really nice guy. Totally did NOT take advantage of my plumbing problem situation; (where I have found that to be the case with some other plumbing companies).
I'm recommending him to EVERYONE I KNOW!!!

June F.

9/23/2018

Once again our faithful toilet backed up and once again I phoned San Jose Main and Drain. These guys are true professionals! They took my phone call right away and came out the same day!

Their work is excellent and their prices reasonable. I highly recommend.

Angeles P.

06/01/2017 12:00:00 SA

I requested a quote to San Jose Drain and Main because I needed to replace the garbage disposal and repair a clogged issue in my bathroom. They answered in 17 minutes with an estimate and came the same day to do the job. They are clean, fast and nice people. I won't hesitate to call them again if I have any plumbing issue. Thank you so much.

Alex S.

3/30/2015

Giovanni is the man. He does what it takes to get the job done to get you back up and running ASAP. His work is outstanding and has a great demeanor. He is very competitively priced and is hungry for business. He is an excellent plumber A+

He has fixed a leaky toilet by patching the flange and cleared the drains out my bathtub and sinks. I will continue to use him for future work.

Rama R.

4/25/2017

Giovanni and Nick are amazing! They came over for the estimate, looked at the inspection report, got down to the crawl space, came out with photos of what needs to be fixed - Nick airdropped the photos from the crawl space - thanks Steve Jobs :):)

When they came back for the work, they spent a good 6 hours, got everything done, found another leak which they missed at estimate, so Giovanni gave me a break on the cost for that! They are professionals! Giovanni put in a tap for our very very old water heater and drained it for us too! Only drawback is that it's hard to get a hold of them! So be patient....

David W.

04/01/2015 12:00:00 SA

This is now my go to plumber. I called Giovanni up after shopping around for a price quote to fix my water heater. I chose him because he quoted me the lowest price out of 4 plumbers contacted. He was on time, professional, respectful, and most important, good at his job. Water heater fixed 6 months ago and haven't had issues since (he guarantees his work for 30 days).

One more thing is, he doesn't try to sell you on other work. Meaning, he won't try to scare you into other jobs in your home. I told him about my toilet leaking, and he just told me to go to Home depot and buy a replacement flapper for $5 and change it myself. Most other plumbers would've lit up their eyes on a $200 payday.

Christine C.

12/05/2017 12:00:00 SA

These guys are legit. Have had them come out a couple of times and every time they've been quick to respond, easy to schedule, reasonably priced, and got the job done with no problems. What more can you ask for? Would definitely recommend.

Missy H.

12/31/2018

Called for repair and asked for his license and bond info and he said Umm why do you ask? Im in the middle of a job I can text you if you text me what you want done and stuff. So I did and got a text back saying he can't do the job before next week But could refer me to someone else. I just don't understand the secrecy without license number. If you're licensed you have to disclose your number,it shouldn't be a secret or something people have to call for unless you are not licensed and bonded properly, in my opinion. I thought the guy was generally pretty nice and I was hoping to have him do the job as his price was slightly cheaper than the last person who came out. But it was just important to us that they be licensed and bonded. I've never seen a company not put their license number up openly per California regulations. I probably still would've hired a guy if he just was straightforward about whatever situation that's going on.

Lana M.

3/16/2018

Awesome experience! Called, and Giovani was able to come out the same day. They were prompt, professional, provided options to fixing the issue (short term and in the long run), and very friendly and patient helping me understand what was happening with the water heater. It was a pleasure working with them, and definitely my go to plumbing company from now on! Thank you guys!!

Tim S.

11/09/2017 12:00:00 SA

Great work. Excellent service. Easy to work with. 3rd time using in 3 years straight. No reason to ever go elsewhere. Thanks guys!

Varun Y.

08/02/2018 12:00:00 SA

There was a ceiling dampness at my home and I called Jiovani. He was extremely good in the diagnosis and his approach is to keep it simple and not make it complex unnecessarily.
Affordable and does not recommend to spend unnecessarily.
Figured out the issue from the wax ring under the toilet and fixed it.
Wonderful team.

Vincent Y.

03/07/2018 12:00:00 SA

They were awesome. I called them in the morning about snaking sewer line. They quoted reasonable price so I decided to use their service. It was great that they could schedule it same day in the afternoon. Before their arrival, they called me to update the time. Once they were here, they did the job fast and right. Thank you guys.

Evan K.

12/27/2019

Great service! Called on a Saturday at noon. They scheduled an appointment the same day between 3-5pm. They showed up right at 3pm and snaked the drain fixing the clog in about 15 minutes time. Excellent communication via text confirming the appointment and when they were on the way. More reasonably priced than another plumber we had used in the past. We'll call them again next time we need some help, which seems to be every year or two.

Tom S.

03/08/2017 12:00:00 SA

While replacing the previous owner's washer and dryer in the home we moved into 6 months ago, the cold water valve started leaking badly in the washing machine outlet box. Looking at the poor condition of the valves, I realized that this would require work under the drywall to access pipes and replace the unit. Yikes! So I requested four quotes using the Yelp quote request service . Giovani, owner of San Jose Drain and Main, was the first of the four to reply and immediately provided a reasonable quote. Luckily, he and Nick were able to come out the next day after I decided they should do the work, which is not common, as others needed a week lead time. Since our home was built 20 years ago for a washer on the right and dryer on the left, and we now have the reverse configuration, I asked Giovani to revise the quote to move the box to the left a few feet, which would require moving pipes through a stud in the wall. Bottom line is, Giovani provided a reasonable quote for the additional work and they got right to it, doing a beautiful job of moving water and drain pipes, and installing a new washer box with water hammer arrestor. Giovani tested our water pressure and discovered that it was much too high--120 PSI--so I have also had him install a pressure regulator to bring it down to 75 PSI. High pressure undoubtedly contributed to the valve failing and a past serious water leak that was disclosed when we bought the home. Giovani also noticed the water heater drain pipe was not installed properly so he just fixed it gratis. Giovani and Nick are highly professional and they obviously enjoy doing good work and engaging with customers. This business gets my highest recommendation. You can't go wrong to check them out first when you need plumbing work.

AiFen S.

4/30/2015

Giovanni is an excellent plumber whose service is to be commended. He was able to come out and service a warranty job efficiently with genuine care that the job was done well. He is personable, professional, and definitely the plumber for our problems. We plan to continue to use him in the future.

R S.

2/15/2018

These guys are awesome! Giovanni explained the issues my old water heater had and the leaks on surrounding pipes. Gave me the cost up front. Did the work to replace quickly and really clean. I asked if I should get a water softener and without hesitation he said no since I still have old galvanized in the wall and that it would be a waste at this point and descaling could lead to more leaks in the old pipe. Not a lot of folks that will turn down easy money. A+

Goone B.

08/07/2019 12:00:00 SA

San Jose Drain and Main is my go-to plumber because they show up as expected, no surprises when it's time to pay, leave the place cleaner than when they arrived! They texted us when they were on the way too. This is the 2nd time we used them and it was for a water heater installation. Sam arranged everything.. Giovani installed it by himself. If he ran into any dificulties or had to get parts, Sam told me in advance it would be extra depending on the part, so I knew what to expect. Great JOB!

Kushagra M.

07/06/2018 12:00:00 SA

These guys did an excellent job fixing our kitchen sink. They were fast to respond to our phone call, came to home at the appointment time and fixed the blockage issue efficiently. The prices are per the industry standards and they gave 6 months warranty for the work!

skip e.

10/10/2017 12:00:00 SA

Drain&main replaced our shower valve yesterday, very nice work, prompt, quite skilled and best price quoted from the get. Quality parts were installed. Up front about everything.

Chris C.

9/25/2017

I noticed a smell coming from my bathroom for a while and thought that it was caused by rats in the crawl space. I tried to figure out how the rats were living in my house for such a long time, but in the process of trying to trap the rats, the rat removal service told me that I had a puddle of water underneath the bathroom. I finally realized that the smell was coming from a leak somewhere in the house. So, after a little research and all the positive reviews I saw on Yelp, I decided to call San Jose Drain and Main. I was really nervous about the cost and all the trouble that could have happened underneath my house.

After setting up an appointment for an estimate, Giovani and Nick showed up, and they were so friendly and professional. I didn't know what to expect, I just wanted them to find the leak and help with my situation at a fair price. They came and after they went into the crawl space, they found the leak immediately - it was kitchen sink that has been leaking water into the crawl space for a while (I'm thinking it has been there for months). They worked on the pipes immediately and finished the job professionally on the spot. They showed me pictures throughout the entire process, and made my wife and I feel at ease about the work that they had done.

I was hoping to find a good and fair plumber to fix my situation, what I found were friends who went out of their way to make sure that our house was taken care of. They are highly recommended! If you are looking for a plumber who's going to do the job right and not make you double guess on your decision, don't look any further, just call them - they are great!

Lydia W.

6/18/2018

I had a leaking toilet for awhile now. Two other plumbers failed to find the source. San Jose Drain and Main discovered a partially clogged line to the sewer, snaked the line and the nasty leak is finally gone. Thank you!
LW

B M.

10/24/2016

They came on time and the two fellows who arrived were polite and efficient at unclogging the toilet for us. The charge was less than any other quote that I received. I would call them again for a small job, but I have questions about their license status while the address on the license is the same, the name and license number on their card does not match the name in the State Contractor License records. Also, an employee was part of the house call but no Worker's Comp Insurance coverage appears to have been provided.
I would make sure that my Homeowners Insurance was up to date and I would not ask them to do a job of over $500.

Annie R.

9/19/2017

These guys are great. They showed up when they were supposed to, figured out the problem right away, and were able to fix it with parts they already had in their truck! They even patched up the ceiling (that had a gaping hole due to the leak) for no extra cost. Not only that, they were super personable and friendly. I would definitely recommend them!

paul b.

05/05/2017 12:00:00 SA

All the others wanted to be sure rates were confirmed before even asking what was wrong.
Sam called as soon as he had a cancellation, came right over, fixed the problem and was gone almost before he could get paid.
Definitely recommend Sam to anyone seeking competent plumbing help.
Call them!

Chrissie S.

9/14/2017

These guys were very nice to work with. They came out and diagnosed what was wrong with our water heater. They were honest they couldn't fix it and gave us the information to a company who could.

Very polite and came out same day I called.

Alex P.

1/14/2016

My kitchen sink stopped up and stopped draining shortly after I moved into a new house. I was lucky enough to get referred to San Jose Drain and Main. Giovanni & Sam quickly arrived the next day to solve the problem. They identified and fixed the stopped drain very quickly and offered lots of helpful tips to avoid having to call them in the future. If I end up with any plumbing needs in the future, San Jose Drain and Main gets my first call!

-Thank you for the great, honest, professional work guys!

B C.

11/30/2019

I called San Jose Main and Drain the day before Thanksgiving due to a clogged pipe. I thought for sure I would have to wait until next week, due to the holidays, however they came over the day after Thanksgiving in the morning exactly when they said they would. Both were very pleasant, courteous and professional. They snaked my pipes quickly for a reasonable price. Giovanni even showed me how to dissemble the pipe so I can clean it myself in the future and save money. Excellent service, top rated in my book. Highly recommend!

Curtis L.

1/25/2017

Giavani provided a great service. I called in the morning and he showed up around 6:00 afternoon. He was supposed to show up around 5:00 but got caught up with an unexpected situation at another job site. He fixed the drain clog within 20 minutes and return to previous job site which his partner had been working on the problem. I liked his service and very honest. I will definitely ask him to come back with another project.

Bill T.

9/14/2019

I called SJ D & M. They answered right away and listened as I described my problem. I was given a couple of tips to try before they did a service call. I couldn't solve the problem. It wasn't an emergency (kitchen faucet inexplicably leaking, no apparent cause) so they came out less than 24 hrs later and fixed the problem in nothing flat. Highly recommended! I would call them back for any plumbing problem with no hesitation.

Patrick K.

06/03/2017 12:00:00 SA

These guys were great! We had problems with out kitchen sink draining, it got so bad we couldn't wash our dishes from one meal without the whole sink filling up and taking a couple hours to drain. We called these guys and they cam the next day and immediately figured out the problem. Apparently the former tenants of our house had steadily been putting grease down the kitchen sink for years and it had solidified and left major blockages. They handled it no problem, but it definitely wasn't something we could have done on our own.

They were very professional and friendly. They even helped smooth things out with our neighbor who was complaining about the work (some water was splashing on his driveway). They went over and cleaned it up, no problem. They explained the issue and told us how to continue to help improve the situation with home remedies (dish soap and boiling hot water down the drain). Overall, excellent service and would recommend and use again. The main person we dealt with was Sam and his partner's name I don't recall but I believe it started with a J. Both of them were very professional and personable.

Anyway, completely satisfied with their work. Our sink drains amazing now, the headache that has been lifted can't be explained. Our sink has never worked this well and it makes our lives so much easier.

Thanks guys!

Jen U.

8/28/2017

I am really pleased with the service I received! Giovani was professional and knowledgeable. He spent a while looking at my shower leak situation and determined that it was simply an issue of poor sealing around the shower itself - no leaking pipes or anything. I was very thankful that he didn't just rip into it and make holes in my shower, and he didn't give me some expensive service, but rather he carefully examined and honestly shared that the solution was simple and wouldn't cost much at all.

I highly recommend him! :)

Linda O.

5/31/2017

These guys were great! Messaged SJD&M regarding a leakage and water clog in our kitchen sink. No less than 2 hours, I received a message back regarding the issues. SJD&M were very professional. The quote to fix the clogged sink was very reasonable, compared to others. I wasn't home when they came to fix our sink, but my fiance was. Based on his observation, the guys were very professional and quick. Less than 30 minutes, they were in and out and everything was back to normal. Hopefully there's no other leakage, but we would definitely use SJD&M again for any issues.

Jim M.

12/26/2015

I found San Jose Main and Drain through Yelp, and could not be happier with their service!
They came out December 26th within a couple hours of my call, on what has to be a super- busy day for plumbers.

They did a great job of clearing our main sewer line and kitchen line of roots from our massive Liquid Amber tree.

Prompt, efficient, and friendly too -- great qualities to find in any business these days.

I won't hesitate to call Giovani and San Jose Main and Drain for our plumbing needs in the future.

Herb L.

4/13/2017

Giovanni and Nate were awesome. Onsite they identified my issue and gave me a quick assessment and an estimate. Quickly fixed the issue and explained it to me further. Problem gone and now I can go back to my life. This is how home issues should be resolved. Informative, reliable, quick and smooth.

Rex C.

07/09/2019 12:00:00 SA

Sam came to rescue the drain clogging in my house in the same day. He definitely provides a prompt and effective plumbing service.

Boyi Y.

5/19/2017

We found some water on living room wood floor several times during this month, but don't know where it comes from. I called Mr. Giovani White for an inspection. Giovani takes over an hour to give our house an thorough inspection, going into both crawl space and attic. He also found a lot of area in our crawl space with wet soil. Giovani explained everything to us patiently, not like those annoying salesman style only want business want you, but standing as the owner the house. We are so comfortable with him, and will definitely recommend him if you have any plumbing issues.

Sunil D.

3/30/2017

These guys are honest and efficient. Friendly as well. Had a kitchen sink backup. Called them the night. They showed up the next day & fixed it. Gave me advice on a couple of things that I needed fixed as well!

Che. E.

09/06/2016 12:00:00 SA

Does not deal with condominium (condo) properties. We have our own main that can be shut down, but was turned away.

Emma L.

12/07/2017 12:00:00 SA

Giovani was really nice, sociable, and fixed the problem immediately! I would definitely recommend San Jose Drain and Main for any plumbing issues you may have.

Jv M.

12/06/2017 12:00:00 SA

Attended by the owner himself. Went on extra mile to make sure our water pipe is fixed so we can have water in the house. Took the time to explain the details why the pipes got busted. Timely arrival and highly recommended. You can't go wrong with them. EXCELLENT SERVICE!!!

T S.

11/13/2019

Giovani showed up on time, did a very thorough job to locate my leak. I live in a townhouse and he determined that the source of my leak was my neighbor's unit. He is now on my speed dial for plumbing services.

Mariam K.

01/05/2017 12:00:00 SA

Just got done with San Jose Drain and Main. I cannot recommend their service enough. They squeezed us into their busy schedule last minute when I expressed we had an emergency with our laundry line being backed up. They were able to use their snake to clear out the blockage for a reasonable fee. Our house is extremely old with old piping, so I appreciated the knowledge they provided us with and the fact that they managed to fix our problem when others couldn't. After a horrifying experience with another plumbing company, I am so grateful to have found SJ Drain and Main. Will definitely be using their services again! Recommend to all.

Charles S.

8/25/2019

Sam and his buddy cleared my kitchen sink drain in about 30 mins, and the price was very reasonable. I will certainly call them again for any drainage problems in the future.

Alireza I.

11/20/2017

I was looking for the best plumber to install my water heater Lucky enough to find San Jose Drain and Main. They are quick professional and super reasonable with the price.I called multiple plumber and professional water heater installation companies and all of them coded me higher price and not having the same day available to install my water heater. They are the best

Peekaboo P.

11/03/2019 12:00:00 SA

Sam and his helper arrived during the time slot we arranged and unclogged my kitchen drain very thoroughly. It had been slow for a long time. They probably spent more time on it than they expected and the price was also what they had estimated ahead of the visit. I am very pleased with their work and attitude and courtesy. I will hire them again.

Dan L.

4/17/2017

We had a top to bottom leak, as our bathtub was leaking throigh the ceiling. We initially called a different company who, despite being highly reviewed, was a completely incompetent bunch. Not only were they completely clueless about the problem, they couldn't even show up during scheduled times. They quoted is an absurd amount, something like $4,000 to lift up and fix the tub (maybe they were going to hire some professional weight lifters and a sorcerer?). They also took a sledgehammer to the cabinet underneath our sink for unknown reasons and then left a pile of rubble. Finally, they insisted on not turning on the water, but to turn it off, to diagnose the leak (huh???), so it played out like a Matlock episode of finding the leak source through theory and guessing. Enough about them, though...the point is there are some pretty big imbeciles in the plumbing business.

We called Giovani for a second opinion. Now, even if he had not solved the problem, I would still give him at least 4 stars. He is very honest, takes his work very seriously and strives to be the best, and also was incredibly respectful and kind to our home and children (they thought he was great.).

It turned out that this was very complex because there were at least two - and maybe even three - leaks. The first suspected leak was in the caulking, and we thought the problem was resolved until the leaks came down again, though slower. Giovani came back out and spent awhile troubleshooting the issues. The other leaking was from two unlikely sources, one a pinched jacuzzi tube under the tub and the other a spot three feet from the tub where our tile ends, just a few millimeters from the wall. This certainly explained why we had so much difficulty diagnosing the leaks ourselves, since we kept getting unexpected results. I highly doubt that most plumbers would have been able to diagnose and fix these issues.

I insisted on paying Giovani almost double what he asked for because he saved us thousands of dollars, and his problem solving abilities should be rewarded, rather than just time and labor. That's why a side-by-side comparison of hourly rates does not work. The person who can solve your problem, rather than creating more problems or wasting time, is always going to be the better option.

Charles W.

8/29/2018

Called them on Monday, never heard back from them. What happened to customer service?

Mike S.

04/07/2017 12:00:00 SA

Nick and Giovani came by today and took care of some tough issues we had, from leaking pipes to improper junctions to shower pans that had water seeping near the drain. Super fast response and really honest and great to work with.

They took pictures under the house the whole way and showed before and after. Can't recommend these guys enough.

M T.

08/12/2019 12:00:00 SA

They are on time, do a good job, have very reasonable rates and are very courteous! We had to call them multiple times for various plumbing problems and they were consistently reliable. Would recommend them highly.

Michelle S.

03/10/2016 12:00:00 SA

Our go-to new plumbers!

We had an issue with water backing up in our kitchen and laundry room sinks. As frugal DIYers, we tried to snake the drain ourselves, but had not luck. Before resorting to renting electric snake equipment and a truck to transport it, I decided to check out Yelp listings to find a plumber and see what it would cost to pay to have someone to do it. I'm so glad I did! Not only were SJDM's prices very reasonable, the TOTAL time it took for me to call, have Giovani and his brother arrive, snake the drain 80 feet from the entry point, test and make sure the drain was clear, hold a friendly conversation, clean up, and leave was literally less than 2 hours! Super friendly, super professional, and super knowledgeable! We will definitely be calling them again for future plumbing needs!

Evren S.

9/27/2018

Giovanni did what three other plumbers couldn't do. They didn't even bother going in my crawlspace to see what the problem was. After 6 weeks, I finally have a cleared drain and I can use my master bath shower. Stop reading this and hire him.

Coleen H.

10/08/2015 12:00:00 SA

Due to some DYI project that caused some minor leaking from my shower, I called San Jose Drain and Main to help resolve the problem. Giovonni answered my call and was able to come out and fix the issue the next day.

I really appreciate that Giovonni and Daniel listened fully to the problems I was experiencing and provided expert service to address the leaks. I would definitely recommend San Jose Drain and Main for plumbing. They are attentive, considerate, professional, and caring. I feel their price was reasonable for the work they did. And just as another reviewer mentioned, they provided me with suggestions on areas I can improve my home to prevent future leaks. I am so glad I made the call.

Amy V.

10/04/2016 12:00:00 SA

I recently had my cable company install wires under the house in the crawl space and the tech found a leak so I called San Jose Drain and Main. Giovanni and Nick came out and immediately assessed the situation. Nick found the leak and showed me live and still footage of my kitchen/laundry line leak. Giovanni's quote was very reasonable! They were able to extract the broken pipe and fix my problem! I will always call them for their plumbing services and plumbing knowledge. I am one satisfied customer.

Madison L.

7/14/2016

I called and explained my plumbing problem. He courteously asked a couple of quick questions and determined that it wasn't something he handles. (A non-draining dishwasher.) He told me he could come take a look for $95 or I could try two different solutions myself. I saved money and time looking the problem up online. I'm grateful for his honesty and advice and plan to use him in the future for a real plumbing emergency.

Linda L.

2/18/2018

Thank you San Jose Drain and Main for your great service! We called on San Jose Drain and Main at the beginning and end of January for separate issues. The first was for installation of new faucets in our master bathroom. The second instance was a more serious plumbing leak which we discovered in our crawl space on a Sunday morning. We immediately left a phone message, knowing full well that it was the weekend, and we would probably not hear back until the start of the work week. Within minutes of leaving the message, Sam was returning our call to confirm he would be contacting us the next morning to schedule a time to come out to our residence.

We received a message promptly at 8:00 AM the next morning confirming the appointment window for 1:00 to 3:00 PM that afternoon. Nick arrived promptly at 1:00 PM followed by Giovani. They immediately got to work to assess the situation, and sent up photos and video from the crawl space to explain the issues and how they planned to attack the repair.

The new pipes were installed and the repairs completed within several hours, and a new set of photos were sent up to show the completed work. Special thanks to Nick for staying late to complete the clean-up, and for providing competent courteous service. Giovani and Nick saved the day! Their prompt service, expertise and professionalism are a testament to their craft. We would not hesitate to recommend San Jose Drain and Main. They are the best!

Daryle T.

5/18/2017

These guys rock. Arrived within the time frame, up front with costs and estimated problems. Found my issues quickly and fixes were quality. Would recommend and would definitely call for future issues. Thanks guys!!!

Tom W.

9/14/2017

My gardener was repairing my sprinkler system and broke the main valve while trying to turn it back on. Not his fault as the valve was getting old. So we weren't getting any water in the house. Giovani and Nick responded within an hour with a quote in the morning and came in the afternoon to replace the valve and get the water back on.

So far I had great luck with 5 star reviewed businesses on yelp. I got my electrician, wall repair handyman, and appliance repair from yelp 5 star reviews. Now I have a go to for plumbing.

C.J. C.

02/07/2018 12:00:00 SA

Both my wife and I want to thank Nick and Giovani for the work they did at our house. We had several things done at our home( new bathroom fixtures, new copper piping, and a new soft water system). They were punctual, worked until the job was finished, one night until around 11:00, and took the time to explain what they were doing to both my wife and I. They were courteous about keeping our house clean while they worked, and they always took their shoes off before entering the house. I would recommend these guys and this company to everyone. I will use them again if a problem comes up. Thanks Nick and Giovani.

Kim and C.J. Cali

Betty C.

12/09/2016 12:00:00 SA

Found this company on Yelp. Giovanni and Nick fixed a leaking pipe in our crawl space. When I called, they noted a $95 diagnostic fee and said they were unavailable until the next day. The next morning they scheduled me for the afternoon and came on time. Both were professional and friendly (even with my old dog), and showed me video of the pipe spluttering water. It was very helpful to see the problem! Issue resolved, and they showed me other potential problems. I can't confirm how good the pricing was since I didn't compare, but my previous plumber was not even willing to go into the crawlspace! Thank you SJMD

Gregg A.

09/09/2017 12:00:00 SA

Great service, friendly people. They solved my plumbing problems quickly and told me ways to avoid problems in the future!

Peter Y.

7/30/2018

Adrian is the man. He came out on a Sunday evening to work on my unit after I broke it. Turns out it was time to replace it. The next morning he had a new one in. It wasnt even time for my next shower yet. Thanks Adrian!

Y N.

5/16/2016

Update:

Note, their service call is $95.

My pipes were humming. I texted them. Sam called me back right away, and asked me what the problem is. I told him that my pipes are humming. Since they just came about 5 months back, I thought they would be the best choice. Sam said that he will come right away, which I didn't expect since it's the end of the day. He said I don't know what the problem is, but I have some idea. However, I will charge $95 for the service call. It might be what I think it is, which is easy to fix, it might not. I said ok. He came quickly. All is good.

It took him less than 2 minutes to fix the problem. The problem was, the city make the pressure higher for no reason, so Sam just have to turn the knob at the pressure adjustor outside of my house.

I just thought that is too much for a 2 min job and he could have just told me over the phone and ask me to try that myself. Since I had them replaced my pressure adjustor just 5 months ago, charging me $95 for just that is a bit high.

Sorry, Sam. But you were biting a little too deep this time.
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Harold_Lynn C.

1/29/2018

Another job well done! Wednesday foul water smell in basement. Thursday SJDM arrives, photos taken, complete explanation of what needs to be done, gives quote and starts the task. Friday a sewer line is replaced, a new clean-out installed and the main sewer line snaked. They even patched and textured the sheetrock that had to be removed to access the almost 100 year old pipe.

Araceli Rita O.

05/04/2015 12:00:00 SA

It was my first time using Giovanni and I am never going to call another plumber again!
My valve had a leak and of course I was freaking out due to having a tight budget and not much knowledge on what to do or who to call.
I called my friend and she recommended San Jose Drain and Main.
Immediately Giovanni was able to give me a reasonable price and find all the parts to fix my water meter all the same day! What a relief! He was very professional and knowledgable.
I highly recommend Giovanni if you want efficiency!

Bob T.

9/19/2016

Sam fielded our incoming call on Friday for help with a bathroom tub leaking down onto the garage. Giovani and Nick showed up promptly on Monday and made short work on the fix. I couldn't believe how simple it was for them to identify the broken part after our poor old plumber noodled around time and time again trying to patch the area. While there, Nick and Giovani also tightened a wobbly kitchen faucet and snaked / blew out three clogged areas on the downstairs bath sink, which now works like new. The price was more than fair, and they were on their way in a short few hours after confirming all water flowing like normal. Truly A+ work; I'm relieved to have finally found my plumbers - These guys are 100% great.

R R.

7/19/2016

Giovani and his team are efficient and get the problem fixed once and for all. I had a property going on the market soon and needed some plumbing leaks fixed asap. I didn't have time for shoddy work, so I hired the highest and best reviewed plumbing business. Giovani answered the phone and came over the same day. They took care of it all in less than a day. They took pictures and sent them to me with the receipt so that I could prove to buyers that the leaks were repaired. Done and done! House sold! Thanks, Giovani and team! I will certainly use you guys again! So, how about that reply? ;-)

Eileen M.

4/24/2017

Sam came out today to fix my backed up shower. He was polite and fixed the issue very quickly. What is that thing in the pipe?
Thank you SJ Drain and Main. 90 day warranty included!

Jasmine L.

4/24/2017

This is my first official yelp review. These guys are legit. Fast, friendly, quality service and super fair pricing. I needed to get my sink unclogged and they were great about accommodating my schedule. Def will be my go to guys for future needs.

Adding a second review to say again how great these guys are. Fast response, friendly and quality work thanks again guys.

Ms. T.

8/19/2017

Nick & Giovanni are hard working saints. They totally saved me not once but three times with plumbing issues on a 43 year old house that was basically dumping my washer, bathroom shower and kitchen sink grey water under the house. I've had them in my home so often to repair major plumbing cracks, leaks and holes in my home's pipes that I now consider them family. They not only identify the source issue, they explain it and repair it professionally, and they do it quickly. They show up when they say they will and call/text to let you know when they are on their way.

Hai W.

8/18/2017

I called about the drain problem and drove home in 20 minutes, Samuel and other guy showed up at the same time! Samuel explained what needed to be done and gave me reasonable price, and it's fixed within one hour. Two weeks ago another plumber spend 2.5 hours and it was only fixed for a few days. Samuel also promised to fix it for free if it happens again in 30 days. Very nice and friendly guys, thanks!

Jaime E.

10/04/2016 12:00:00 SA

We've had San Jose Drain and Main out a few times since the original review and they continue to set the bar for service excellence. They remain very knowledgeable with the skills and workmanship to match. They also remain competetive, prompt (early today), curtious, pet aware, remove shoes before entering and fix things correctly the first time. We highly recommend San Jose Drain and Main.

Melissa S.

4/17/2016

First of all, let's not confuse San Jose Drain and Main with San Jose Plumbing. They are two different companies and the latter sucks. So I called San Jose Drain and Main at 9am on a Saturday morning. The guy I spoke to asked me what the problem was - I told him kitchen sink leaking and probably clogged since it keeps regurgitating water for the past few days. He told me it would cost $155 to unclog the sink and he will schedule me in the same day sometime between 12pm - 2pm. I also was told to text my name and address.

Giovanni and Sam came around 2pm and got straight to work. Everything happened quickly. They snaked the drain pipes under my kitchen sink and found the thing clogging it and since they were there, I also asked if they could take a look at my bathroom shower (Giovanni notified me beforehand that this would cost an extra $50). They snaked the drain and pulled out a bunch of hair (my sister's hair was so gross haha). I'm so impressed they even helped wipe up / clean up the little mess they created. They were both super chill and funny.

I'm so happy I found such reliable, quick, and friendly plumbers. I highly recommend and will definitely call them again for any other plumbing issue I may have in the future. Before them, I was so stressed out with the leaking pipes. I was very thankful of their services, however they politely refused the tip I wanted to give them. The only thing they were willing to accept were a can of sparkling water (Giovanni didn't want it because he happened to not like sparkling water - next time I'll be sure to have soda or regular water haha).

They gave me 90days warranty on the things they touched. Happy days! Oh and I think Giovanni forgot his flashlight - let me know if you'd like to get it back!

Andrew L.

3/31/2017

These guys are, hands down, the best plumbers I've even had. Not only are they fast and competent, but they are extremely honest. I almost accidentally overpaid them and they could have easily gotten away with it if they had wanted to but they were quick to tell me that I was doing so. Amazing! I'm so used to getting ripped off by repairmen that it's wonderful to meet a pair with such integrity. They will always have my business.

Linda D.

12/21/2017

So very grateful to Giovanni, Sam and all the guys who helped.

My two year old shower was not draining. San Jose Drain and Main came out two times to plung it and it still would not drain. The shower was installed carelessly which caused the clog. They assessed the problem, took pictures, researched what should be done and came back with a solution.

In two hours they changed the configuration of several pipes under the house, took pictures and this morning the shower works perfectly. I even saw a picture of the ugly looking clog.

I highly recommend this courteous, informed, hard working company. They explain what they are going to do along the way. Giovanni, oversees the work and does not stop until you are satisfied!

Melinda A.

3/30/2016

I really don't understand all the high ratings. I contacted Giovanni from Drain and Main on a Wednesday and he didn't get back to me until Saturday. I spent a lot of time (as he requested) providing him with detailed information BY TEXT and attached 5 very clear detailed pictures on Wednesday!! His quote came back on Saturday morning by 'return text' (I guess I wasn't worth a phone call??) and his quote was outrageous IMO. In the meantime (while he didn't get back to me), I hired another plumbing company that came highly recommended on Nextdoor.com and this other plumber charged me 50% LESS than what Drain and Main wanted to charge me and did an AWESOME JOB!! So glad I held out. *2 stars because I cannot rate their work so I won't go too low.....the 'Meh, I've experienced better' on the 2 star rating is perfect.

Daniel E.

3/17/2017

Giovani is the man. I had a leaky faucet in my bathtub, and explained to him that although I replaced the stem, it was still leaking. He told me to go to HD and get a seat wrench. I'm thinking to myself, wtf is a seat wrench. We'll...a seat is the little circular screw that the stem sits flush with. Coincidentally, new seats came with my new stems. ( which my wife pointed out I was missing during the install. I told her don't worry, we don't need those). Long story short, bought the wrench and replaced the seats, and voila, no more leaky faucet. None of this would not be possible without Giovanni explaining to me what a seat and seat wrench were. He made ZERO dollars off me and I cost him 5 minutes of his time. And because of this, I am eternally grateful. Thanks Giovanni!!!!!

Payal S.

8/30/2019

I was very happy with Sam's honesty and work! He fixed the valves in two bathrooms and checked the water pressure, in under 30 mins and was very reasonable in price. A good plumber is hard to find and San Jose Drain and Main are in my contact book for all future needs!

Eric R.

12/07/2016 12:00:00 SA

If you're having plumbing issues, these are your guys. Seriously, don't look any further. Giovanni and his tech were extremely professional and friendly. They were able to come resolve a drain issue same day for me. They were able to diagnose the issue and get right to work. He showed me photos of the issues, talked about options and was able to fix a few other lingering issues too. As yelp says As good as it gets.

Jonathan J.

12/06/2018 12:00:00 SA

Even though my landlord vetoed and decided to use someone else instead, I was really impressed with how fast Giovani got back to my inquiry on Yelp. Not only that, he was the most cost effective quote I got! Scheduling was easy and he was even able to come out the same day. When I get my own place and call the shots, I'm definitely calling San Jose Drain and Main.

Dominik T.

03/04/2017 12:00:00 SA

I am rating the interaction I had with San Jose Drain and Main, I did not hire them for the job (see below)

I woke up to a leaking pipe behind the wall so timing was a factor! I called San Jose Drain and Main, they answered the phone right away, professional and accommodating, and scheduled a visit for the afternoon. Unfortunately my situation deteriorated from bad to worse so I had to find another plumber who was available right away no questions asked. I canceled my appointment and once again San Jose Drain and Main was professional and accommodating. Based on the other reviews here on yelp I will schedule the next job with them.

Suresh R.

11/25/2017

Didn't expect 340 out of 340 5-star reviews to be wrong. And they weren't. I am joining as #341 :-). Javarre and Sam ahead of promised time at my behest and got the job done with no-nonsense. Before they came, they told me how to get temporary relief - to avoid flooding inside. They explained the issue clearly and advised on how to take care. Their rates were also very reasonable. I would have preferred to pay with credit card but they wanted a check. The only minor irritant.

I would recommend them highly. Thanks Javarre and Sam!!

Michele B.

03/08/2016 12:00:00 SA

Fast and friendly service! I called this morning about a clogged sink and within few hours they showed up to clear my clog. They worked fast and had the clog cleared in less than 15 minutes! Giovani provided some tips on avoiding future clogs as well. I'll definitely be calling them with any future plumbing needs!

Tyler B.

11/17/2017

Sam and Jovarre went above and beyond to aid me. I recently moved into my grandparents house which unfortunately had fallen into disrepair. When I called asking for help they informed me that I was outside their service area.

I had only looked at Yelp's highlighted map which is sadly inaccurate. Please look at their typed listed service areas.

However, they just happened to be in my area today and were willing to come out and help with with a kitchen issue that after several days I was unable to fix myself.

Both Sam and Jovarre were incredibly kind and thoughtful treating me with respect even though I was woefully ignorant of plumbing. They were both very clear and concise walking me through every action they were taking and asking my permission before they did anything.

Turns out they saved me over a $100 by fixing my old garbage disposal even though I had bought a new one. On top of that crawled up on my roof to root-rooter a backed up pipe.

Ask for Sam and Jovarre if you can. They'll bend over backwards to help you and won't make you feel like an idiot when you ask questions. Highly Recommended.

John B.

7/30/2016

We needed verification that we didn't have a leak under our hallway bathroom, this required going under the house's crawl space. We appreciated their quick response and for showing up within the time window provided on a Saturday. Not only were Giovani and Nick extremely courteous, they were very thorough about their inspection which included photos and a video reassuring us the conditions under the bathroom and kitchen were fine.

Initially we tried to contact Northstar Plumbing but were met with a full voice mailbox (twice) and a text that said I don't work in crawl space which pretty much left us nowhere. We're so glad we called San Jose Drain and Main, they will be our preferred plumbing service going forward.

Good customer service should be something every business practices but sadly it's becoming a rare thing. San Jose Drain and Main are the best, thanks Giovanni & Nick!

Ben P.

11/22/2016

Excellent service! Didn't realize how difficult it is to find a good plumber until we have urgent plumbing issues. Called several plumbers for estimates. But Giovani knew exactly where is the problem and how to fix it in a timely manner. Turned out drain pipe leaking behind stucco wall. Had to open it up and put it back when it's fixed. He was the only plumber who can do everything. Also Nick was very professional and took care of everything under crawl space. Very pleased with their service. Plus comes with 90 day warranty. Now we know who to call when there is a plumbing problem.

Phil A.

8/17/2019

I had a bathroom sink shut off valve that needed to be replaced. We bought the new part but had trouble taking the old valve off. I was quoted $650.00 and $350.00 from 2 other plumbers. I knew it was a 15 minute job.Enter San Jose Main and Drain. They quoted me $125.00. They came in and completed the job in 10 minutes. It is sad there are so many plumbers that will try to gouge and take advantage of your situation. These guys are honest and top notch. I will definitely use them again. I have referred them to my boss and co-workers.

John X.

11/04/2017 12:00:00 SA

I had a leak in my water supply below the shut off value in the ground so I used yelp to look for the best company to help fixing it.

sjdrainmain's review came out off the chart compared to others, high rating and high volumn. ( hopefully my reivew will help others on selecting them for their repair as well ). I was very comfortable deciding on using them after a price range came back in the morning even thought that is the only quote I received back out of two companies, the other company was suggested by yelp.

Giovani came as promised within the time window. He was very friendly and sounded like the honest type taking customer satisfaction dead serious. He is very experienced and had all the right tools he needed to do the job. A little over an hour, the leak was fixed. Based on the work and time he put in for the fix, he charged me midpoint of the price range I was quoted for. He even gave me advice on how to repair a toilet wax ring leak which I will tackle soon myself. Giovani left me a pack of insulation for the pipe since I had used it on the pipe before.

Basically, if you need to hire a plumber, you want to use the one everyone saying is good, not worrying about getting ripped off.

So L.

02/09/2019 12:00:00 SA

I've trusted San Jose Drain and Main for awhile and they keep delivering quality service. This time the toilet valve to refill was not working well. Sam and Jovarre came out and quickly changed it out. Clean and professionally done. Thanks gentlemen.

Jath S.

7/16/2016

When you see any vendor with 250+ reviews and still maintain a 5-star rating, you wonder if it can be real? We decided to check it out.
Giovani and his partner came in and gave us a quote. He was extremely professional and respectful of our issues and preferences.
Needless to say they did a fantastic job clearing all issues but more importantly resolving all unexpected hurdles that came in the way as well.
They did such a fantastic job that by the time he was done completing the job at our place, that I had already referred him to our neighbor for another job.
Highly recommend him!

aki k.

11/03/2017 12:00:00 SA

These guys are the best! Nick and Fernando were on time, professional, efficient, knowledgeable and very personable. In under 2 hours my leaky pipe was fixed (and they showed me exactly what was broken). Being a female and not knowing how to fix things, they made me feel comfortable and I trusted their work and price. I'd call SJ Drain and Main again in a heartbeat (but I hope I don't have to in a long long time!!). Thanks guys! The owner, Giovani, and Sam, who took my initial call, were all great to work with.

Niyazi B.

11/03/2017 12:00:00 SA

Excellent work done on time and professionally for a fair price. Friendly guys who are very interested in having happy customers. They went out of their way to get the problem taken care of. I would strongly recommend them.

Abby G.

7/15/2016

Great experience with San Jose Drain and Main. They replaced 3 faucets in about 2 hours. They were fair and really efficient. I highly recommend them and will definitely call them again!

Darin L.

07/09/2016 12:00:00 SA

I hired them because of the reviews here. I didn't check anywhere else.

I had a sewer blockage with raw sewage spilling out in the driveway. I contacted them after-hours (about 8pm) by text with an attached picture and they responded within minutes with a quote and said they could be here the following morning. The quote was less than I expected.

These guys worked hard. By the time they unblocked the sewer half my driveway was covered with crap and wet toilet paper so it was a big mess and they really did a great job cleaning up.

Couldn't be happier

Yaz E.

1/26/2017

Excellent service! I called Sam earlier for a leaky pull-out kitchen faucet. The pull-out hose needed to be replaced and Sam recommended contacting the manufacturer for a replacement part. I did so, but when they came over to replace the hose, Sam took one look at it and immediately knew I was sent the wrong part. :/ The manufacturer later told me they no longer make the parts for the faucet I had. Sam told me my best option would be to simply replace the faucet and gave me excellent recommendations on which brand to purchase. I made a quick run to Home Depot and these awesome guys came back later that afternoon and got the leaky faucet fixed quickly and efficiently! Reasonable fee and fast service, couldn't ask for more! Thanks for the excellent job, Sam!

T D.

5/25/2019

I had a leak in the ceiling and called San Jose Drain and Main. They sent someone out that afternoon. Giovanni accessed the problem and immediately determined the issue. He was professional, kind and honest. He gave me a couple of options and discussed the best solution. Living in an older home I have other work that I need to get done and have put off because the plumbers I have used in the past I did not have a good feeling about. I have already recommended San Jose Drain and Main to other friends. Outstanding service! Highly recommend.

Kathryn M.

1/18/2016

This review is for two excellent experiences that I had with San Jose Drain and Main over the last couple of days. On Friday, we woke to the surprise that our kitchen sink was clogged worse than a teenage kid's pores. When copious amounts of Draino did nothing more than make the place stink I decided to call San Jose Drain and Main based on their Yelp reviews.

They did not disappoint, rather they exceeded my expectations. Giovani and Sam showed up that same day and were professional and informative. After discovering that the pipes were all screwed up (thanks to the previous homeowner who liked to take on DIY projects without sufficient knowledge/skill) they clearly stated my options and the pros and cons of each. I obviously opted to use them again to help with the new, more complex job of setting things right, and again they exceeded expectations when they came back on Monday.

They are hard-working, honest, masters of their trade and if I ever come across another hacked-up DIY plumbing project San Jose Drain and Main will be the only plumbers I call. Thanks so much guys!

Jane R.

01/10/2017 12:00:00 SA

Sam and his tech were super professional, helpful and quick. Will absolutely be my go-to for any plumping issues.

Alexis F.

10/01/2016 12:00:00 SA

I was very happy with the services provided. They responded quickly and were on-site and fixed the problem faster than expected. I highly recommend.

Geanna H.

4/29/2019

Our bathroom sink drain was fused shut and nothing we could do would fix it. We called San Jose Drain and Main, there response time was very prompt. Giovanni came out and resolved the issue with ease. He is very knowledgeable and friendly.

Valerie L.

4/27/2019

Called San Jose Drain and Main because my sink/garbage disposal was clogged. Sam and his team were able to come the same day and provided me with a reasonable time period to wait. Sam was able to resolve the clog swiftly and without any issues.

David S.

09/11/2017 12:00:00 SA

I had a water pipe leak between a copper pipe and a galvanized pipe last week. Called San Jose Drain and Main and asked to send some pictures via Text messages. That's cool, efficient and quick. Then Giovani and Nick came in the same day. They gave me 3 options to repair. The price is reasonable (of course, it's plumbing, costs $$$). Nick went extra mileage to extend the pipe longer than the agreed location. Thanks, Nick!

Unfortunately, couple of days later, there was a leak between new pipe connecting to the old existing PVC pipe. Contacted them again. They came out on the same day. Giovani initially asked for service fee since he thinks it's not their warrantied portion. At the end of the fix, they did not charge me at all. Thanks Giovanic and Nick for that!

Carol S.

12/30/2015

Merry Christmas! Our kitchen disposal and drain was plugged up on Christmas day. Luckily this occurred in the evening. We went to Yelp and reviewed all the great reviews and 5 Star ratings for San Jose Drain and Main. A early call at 8:30 AM, they answered promptly gave us a quote over the phone. They provided us with service hour windows between 1:00 - 3:00 PM. They arrived promptly at 1:00 PM, both Giovani and Samuel are not only very professional but extremely honest. We had them also install a new kitchen faucet on this service call. We are extremely happy with their service and fees. Thank you Giovani and Samuel for your great service!

Edward M.

04/06/2016 12:00:00 SA

I have nothing but good things to say about these guys. Called them @ 10:30 am and they were able to come over a couple hours later to snake out my sewer main that started backing up. Really nice guys who maintain a sunny/funny attitude with there work (which is saying something given the literal c**p they deal with all day long).

Cherilyn D.

1/27/2016

Five stars x2! The best! Awesome! Great personality! Forever keeps. Other plumbers charged 2-3x more for the job and told me my jack and jill shower was almost impossible to fix. These guys came with no hesitation and got the problem fixed fast. I'm a 100% satisfied costumer!

M F.

3/13/2019

Giovani was terrific. We had an issue with house master water shut off valve not closing completely. We called and Giovani came out that day during my lunch hour, removed the old setup and quickly put in a new one. Great price, great guy, quick repair...what else can I say. He will be the first person I call if I need plumbing help.

Ian S.

11/12/2018 12:00:00 SA

I had my toilets clogged. Sam and Jovarre came a couple of hours after I called them, right on time. They fixed the problem very quick and did a clean job, price was really fair. This is after I called a different plumber for the same problem a week before, he did a very messy job and it took him hours. I definitely recommend Sam and Jovarre.

Nicole W.

11/28/2015

Giovanni and Sam were awesome. Great work, great price, honest service. They were both a pleasure to have in the house and it feels like we have found a plumber for life. They came out the first day to unclog our kitchen sink and when it became obvious that we needed a new disposal they were quick to come out the next day. Amazing service.

Jeannie H.

06/03/2016 12:00:00 SA

Wow! Best home service professional experience EVER. Excellent scheduling flexibility and communication, on-time arrival, fast and thorough service that worked the first time... I could go on and on! He showed me how to address the issue with our garbage disposal myself next time, answered all my questions about a half dozen other plumbing issues in my house and clearly knows how to troubleshoot just about any problem logically and efficiently. Highly recommend!

Isa M.

03/06/2017 12:00:00 SA

Sam showed up right on time today. He was personable and knowledgeable. He solved the problem and gave me options for future service. I was happy with their work.

Cesar M.

11/13/2015

Caution, this guy may have some attitude issues. He explained that if the other guys method worked,then I should call him. If I had the guys number I would have called him, that's a no brainer.

Secondly, it seems he just wants to over exaggerate the diagnosis to make it seem like he HAS to do a big job. That's not always the case but the way he presented his explanation was not at all nice. It was alllll bad. And then to top everything off, the call is dropped in mid conversation or he hung up on purpose. he didn't have the descent courtesy to call me back to finish what he was explaining. Either way very unprofessional and tacky. He's out for a quick buck for sure. then when he believed that he might not get my business, he hangs up. He displayed his true self by those actions. Just made me think what else or what if I did business with him what else could have gone wrong.

What a bad experience once more with yelp. DO NOT TRUST THE FIVE STAR RATINGS ! The initial conversation should tell you a lot about the person. This dude sucks.

Yung H.

11/14/2015

Giovanni saved me from an $8500 mistake!

Had a blockage in our sewer line causing a back up into our shower/tub. Called another plumber out to clean it out. He came out and snaked the clean out and cleared a blockage but we still had one toilet that wasn't flushing. He then sent a camera down the cleanout and found roots in the sewer line near the property line. I thought he'd be able to cut the roots but he claimed the pipe had shifted and that cutting wouldn't work and quoted me $8500 to dig up the pipe and replace that portion.

Besides the insane price, I also questioned the validity of that analysis. Only one of the toilets was backed up and the others were flowing fine so I didn't think the roots were the main issue. I called San Jose Drain and Main for a second opinion. Giovanni immediately told me NOT to dig up the pipe. He'd come out and check it out for me.

The next day (Saturday) Giovanni and Sam came out to look into the problem. Giovanni went to snake the clean out himself and managed to trim the roots a bit. There wasn't a big blockage but he suggested annual maintenance to keep the roots in check. Even if we did an annual maintenance, it'd 40 years before it cost as much as digging up the pipe.

Meanwhile, Sam was checking the toilet that wasn't flowing. He suggested some ideas for me to try myself if I wanted to save the money, but I just wanted it fixed at that point. So he lifted the toilet to check and found that there was a blockage down from that toilet but before it connected to the sewer clean out line. That was why only that toilet wasn't flowing.

Giovanni and Sam ended up having to run the snake down my toilet drain to clear the blockage. Was a bit messy but they cleaned up after themselves. They suggested that I add a second clean out in case this happened again. I'll probably have them do this at a later time.

All in all, these guys gave me great advice and service. Definitely will be calling them for future plumbing needs.

Brutally H.

10/21/2015

Background:

I have 3 years experience with vendors and the main difficulty with them is communicating. In the industry of plumbing it seems like most companies over charge and provide below average service.
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Review:

I called this company for the first time yesterday due to their fantastic reviews on yelp. From the get go; they were great by giving me a rough estimate over the phone and we kept in touch every so often to arrange a time to meet up for the scope of work. Sounds basic enough but I've dealt with other companies where it's a nightmare to keep in touch or meet.

Additionally they charge a fair price for excellent work. Which equals 5 out of 5. *Best*
-----

Overall:

Best Plumbing company I've dealt with and look forward to using them on future projects I need done. I'm just awaiting approval from my boss.

Last thing is Giovanni was great about talking about other scope of work and informing me about preventive issue work.

Overall he is personable and wish many other vendors were like him.

John T.

6/24/2019

Highly recommend this South Bay plumbing service. The owner Giovani was very courteous, professional, informative, and competent. He did excellent work with all of my repair jobs. I had a very old exterior main water shut off valve replaced, a frozen water softener shut off valve replaced, an under the kitchen sink leaking water filter intake valve replaced, and a leaking outdoor hose bibb replaced. I plan to use his company again for any future plumbing work.

Ahmad I.

02/02/2016 12:00:00 SA

Great service and very reasonable prices. I called them and they came a few hours later! My sink got perfectly fixed!

Esther Z.

10/25/2016

Called Sam for an urgent sewer line problem. He told me that Sunnyvale actually has free sewer service. What a nice and honest person! I would definitely go back to Sam for help if I have plumbing problems in future.

D. N.

1/25/2016

This was by far the best experience I have ever had with a professional repairing my house. I needed help fast and he delivered. Will definitely be calling again if I ever need help and will refer all my friends and family. Thank you so much!

Randy N.

6/19/2019

Great! They came right in the middle of the 2 hour window and finished within 30 min! When I first called, they asked for a photo of the problem, and so they knew I needed a new popup assembly, so they were able to come prepared. very efficient, very pleasant. I will definitely use them again.

Brittany R.

2/19/2016

While I didn't use their service, I called San Jose Drain and Main today about getting a water heater replaced. They quoted me a great price over the phone but couldn't meet my deadline (I'm a property manager and had a to replace it ASAP). Sam went out of his way to not only tell me what price I should be looking at with other companies so I wasn't over charged, he also gave me another companies number knowing I wouldn't be over charged with them as well. Great customer service! Will definitely recommend

Raphael D.

10/13/2018

Its the second time I used their services. responsive, honest - on both times he quoted me the price on the phone and stood by it. very happy. keeping their business card.

Mamamia M.

10/07/2016 12:00:00 SA

I have a leaky stop under the kitchen sink and ask him to help me fix it. He came in promptly and fixed it right away. And the price was reasonable.
Definitely put this guy in my contact list if I need plumbing fix.

Bryan S.

07/06/2018 12:00:00 SA

I ordered a new set of washer and dryer. The delivery company did installation and broke the pipe. The laundry box was completely damaged and my laundry room was flooded, what a disaster! I found San Jose Drain and Main on Yelp and gave them a call. Nick came by timely and did an awesome job on replacing the laundry box within an hour. I can not say how much I appreciate their help. I highly recommend San Jose Drain and Main.

David S.

03/08/2016 12:00:00 SA

After some misunderstanding finally met Sam.
He told me immediately that he could not fix my problem, because it was unusual one. His tools are either small or too big for my drain system. But he recommended another service which I am going to call.
Thanks, Sam!

Monica D.

5/20/2016

I want to give them a high score for their customer service. I am very sad that they are so booked, but they were very sweet to provide me with a contact I can call for immediate help. If they would answer a random call past business hours, their services must be top notch...

dana l.

07/03/2018 12:00:00 SA

These guys are amazing! Fixed my clogged kitchen sink drain in record time at a much more reasonable price than all the other plumbing companies I called. They even gave me advice on how to fix a leaky faucet head free of charge. I wish I knew to call this company the last two times I had to call for a plumber!!

craig t.

9/29/2016

Have used Giovanni twice already. Had a water heater break down on me last year and he came to replace it the next day. Today I had a leak under my home and he came right down to fix it. Great communication. Great team! Explains everything and shows videos to help you understand what he's done. Great guy as well. My go to guy for all pluming issues.

Hoang N.

01/11/2016 12:00:00 SA

I called Giovani on Thursday to remove a cracked sink and to reinstall it. Him and his partner came out to my house on Saturday, which was great because I did not have to step out of work on a weekday. They arrived promptly and was very friendly and professional.

Soon after they began dismantling the sink, we discovered that our prior contractors installed our sinks incorrectly. Given the situation, Giovani was very upfront about what he could do and provided his best recommendation. We appreciated that he did not just complete the job just to complete the job and then have our sinks crack again in the future.

In the end, Giovani and his partner spent about an hour at my property, removed one of the two sinks and refused to accept any form of payment because he did not complete the job. We were floored by this gestured and insisted that we at least compensate him for his time and efforts, but again, he said it was not necessary. Probably any other plumber would have charged us for just for coming out, so it was very apparent that Giovani genuinely wanted to help. Moving forward we will without hesitation contact him again for any plumbing issues and will definitely refer him to our family and friends!!

Christine C.

05/03/2018 12:00:00 SA

Had a drain cover on a blocked drain that had stripped screws and wouldn't come off. Sick of the swamp in our shower, I called San Jose Drain and Main. They fit us in the next day, kept up with texts to let me know when they were on the way, and were quick in dealing with the problem even though we didn't have a replacement cover yet. Would absolutely call them again. Thanks guys!

Stephanie W.

09/12/2016 12:00:00 SA

Giovani and Sam found the annoying and expensive water leak in the back yard and were able to fix the problem with one nut and a little glue. Hooray. Although they were so busy it took several days to connect, they finished the job in less than a half hour. I'm so happy it ws easy (but not obvious to a novice) quick and inexpensive.

Daisy T.

01/10/2017 12:00:00 SA

Giovanni and Sam's team are great! They've helped service two of my homes and each time have been super responsive. They have been extremely professional and courteous in all of our interactions. On their first visit, they replaced the bathroom faucet and old pipes for us. On their second visit to my tenant's home, they replaced a water heater and leaky toilet for us. Both my tenant and I agree that are very knowledgeable and very thorough in explaining the situation and options. They will definitely be our first to call again in the future!

Jeni W.

02/01/2016 12:00:00 SA

Giovani and Sam are a pleasure to work with. We would highly recommend. They have been to our house three times to help us with a leaky toilet and clear a drain on our washing machine. They even charged us less one time when they came out and saw that the work required less than they anticipated.

San Jose Drain and Main will be the only service we will use to help us with our plumbing needs.

Louis S.

06/05/2017 12:00:00 SA

These guys are great! I had two separate plumbing issues over the last few days and both times they came out and fixed it. On the second which was more involved they stayed calm and pleasant as the situation got worse. Sorry about my crummy clogged pipes, guys. But after going out and getting the needed parts they nailed it, and to really make sure all was well they went beyond and snaked other points to make sure I wouldn't be stuck with a mess again.

I would definitely call them again. Both times, I felt the fee was very reasonable.

Rahul B.

12/28/2015

Absolutely the best plumbing company I have used!! Both Giovanni & Sam were great - very knowledgable about the problem, suggested ways to reduce the total repair cost, helped me to approach Grohe (my plumbing fixture company) in order to get the parts for free under warranty, were innovative in working out a solution when Grohe shipped me the incorrect parts (Grohe's fault, not theirs) and finally, very reasonable prices! They even came out twice to repair the issue while sticking to their original quote.

They were also very professional, kept the house clean, and were a pleasure to chat with! Recommend them whole-heartedly, I am using them again if I ever have any plumbing issues!

Rahul

Carol S.

09/03/2018 12:00:00 SA

Great guys! I called and they said they could come that day & told me their fee. Snaked the drain found a blockage at 40 feet. Asked me to run hot water and try to see if washing machine will drain. Waited until I did that. All is working perfectly. Gave me some advice to pour boiling hot water down drain every 2 weeks with a little detergent to stop any blockages. Highly recommended.

Qian T.

12/27/2018

Fixing drain can turn out to be a complicated work. We appreciate San Jose Drain company sent two experienced engineers over to replace our rusted pipes. It took them a while to disentangle aged pipes some connections have been rusted and melted together. They are professional and polite. Price is very reasonable for this every-thing-is-crazily-expensive area. Highly recommended, esp if you are planning on a complicated drain system project.

John N.

12/20/2015

Thank you, Giovani and Sam!

These two gentlemen are solid. I had a clogged toilet, and the plunger didn't work. They came out on the same day of the call and tried to auger (snake) the obstruction, but that didn't work. This suggested a potentially more complicated situation. Giovani and Sam ran through the list of possibilities in a very systematic and understandable way, and they took the time to explain things to me. Ultimately, they solved the problem (in very little time) and only charged me a very reasonable service fee, rather than the larger fee that they had initially quoted.

They do great work and are very friendly. I would use them again!

Don V.

01/12/2016 12:00:00 SA

Gio and Sam worked on our toilet seat leak and our main broken kitchen drain pipe; they saved us from further damage to the crawl space underneath the house; they're efficient and good; we 'll use them again, if catastrophe struck once more ; Thanks much, Gio and Sam; keep up the good work as honesty is the best policy for any successful venture; blessings :-)

Kasra O.

8/14/2017

My bathroom faucet broke so I needed to install a new one. Giovani quoted $150 but explained that if they needed to take apart the sink it would be $225. Other quotes came in at $150, $175, $185, and $195. Giovani and Nick finished the job in less than one hour and without taking apart the sink so it was $150. Speaks for itself.

Hao L.

12/11/2016 12:00:00 SA

The pressure relief valve for my house stopped doing it job and I measured 110 PSI in water pressure. Instead of waiting for the pipe to burst I tried looking for a plumber to replace it. I was shocked to find out how hard it was to find a plumber who would do the job. I am glad that San Jose Drain and Main quickly provided me a quote and it was reasonable. Giovani and Nick came and got the job done in a few hours. I also took the chance to ask them to get my aging water heater replaced. They also added an expansion tank and replaced the recirculation pump, water shut-off, and along the way, got rid of all the corroded parts of the pipe.

The first water heater they put in happened to be defective (not their fault, just bad luck). They quickly replaced it the second day.

Overall this has been a pleasant experience. I can see that Giovani cares a lot about the quality of his work, about his customers, and about the reputation of his business. That's good as that fosters a life-long relationship. If I have future plumbing needs I'll definitely call them.

Adam M.

12/14/2015

Great responsive service, called on a Sunday and the very next day they were here, fixed the garbage disposal right away and even showed me how i could do it myself in the future! Excellent customer-first mentality; I highly recommend.

Chahana S.

2/29/2016

Great service! Giovani replaced our garbage disposal and also offered advice on how to maintain it. Very helpful.

Devonie B.

4/25/2017

Exemplary service from Giovanni and his fantastic coworker Nick! They had my broken pipe off and regulator replaced within an hour and a half. They even came back to replace a part in my shower that was clogged due to my old pipes! Wonderful gentleman who made sure I knew what they were doing from start to finish! I will call on these guys for any and all plumbing issues from now on! Hands down, the best company I've ever had come work on my house! Call on them, you won't regret it!

Mehul P.

11/21/2018

These guys are awesome !! We had an issue with one of our bedroom showers not dispensing hot water... these guys quoted for labor plus cartridge but did the job without even replacing the cartridge... and charged us lesser than quoted. They are good, honest and fast and can be hard to get hold of but once they sign up for your job, it's in safe hands !!

D C.

03/05/2018 12:00:00 SA

We initially went with a different plumber (Northstar), but didn't really like our experience. The guy was 2 hours late, left a big mess, and was overall sloppy (hot and cold were opposite, screws loose, etc.) We called San Jose Drain and Main to fix our leaking main water valve next day. The difference was night and day. Gio and his guy (sorry didn't get his name!) were very knowledgeable, got to work immediately, and replaced it with no problem.... efficient, clean, and quality work. They answered our questions and even showed us how things work around our house. Would highly recommend and will definitely call San Jose Drain and Main again if we need plumbing work.

Grace Y.

04/03/2017 12:00:00 SA

We had three old toilets with various issues, none that flushed well. Leaking, weak flush, flushing on their own..... and we had a hard time finding replacement parts for the old things. We hired Giovani and Sam to do the job. They installed the sleeker looking elongated toilets on a Saturday evening. We commend them for their dedication, Giovani's wife just had a baby that morning-- Congrats! Now all our toilets flush great and our bathrooms are much upgraded and improved. The only regret, we didn't do this much sooner. Thanks again!

Ramil P.

2/25/2016

Right before the holidays came in December 2015, had a clogged main drain. San jose Drain came to the rescue. They snaked the main drain and everything was working correctly. They were great guys. Came within 1hr of calling and helped me out. These guys are super friendly, straight forward and easy to communicate. This is his business so he really wants to makes sure I am happy as a customer. These guys are great. If you need any plumber. Definitely give these guys a call.

Jill T.

04/07/2016 12:00:00 SA

Thank you Giovani! You guys were great! Timely, quick, clean and a great sense of humor to boot! We really appreciated you and would highly recommend you!

Laura S.

3/28/2017

Came home from a vacation to a non-working plumbing system. Washer was run and the sink was rising. No bueno! Called two companies, could not come out same day. But I hit work again tomorrow and am slammed after having been gone!
I called these guys and after he found out where I lived, he said he was just finishing a job very near to me. Asked if I had a shut out valve (or something like that). I told him yes. He told me how much it would be to clear each pipe. He offered to swing by on his way home and take a look.

They showed up less than 10 minutes later. In a car. Not a truck. That concerned my husband. He asked for a business card and yep, they had one, with their name/license number. Sam and Jovair (sorry if I mis-spelled your name sir) got right to work. A short time later, BAM. Problem fixed. Third load of laundry, I'm getting things done and I HIGHLY recommend these guys.

We are in the service business too. When you figure out a way to make things go right and save the day for someone, you earn their business for a LONG time. PLUS they sing your praises. Hear me sing gentlemen!!

Thank you!

Jennifer D.

1/17/2016

We had a great experience with SJ Drain and Main. They came out within a couple of days of calling them and they were very professional and quick to resolve our issues. They explained the problem to us in detail and also informed us to call them if we ever have problems in the future with understanding plumbing issues they are happy to explain to us over the phone. They are very honest and the price is extremely reasonable. We will definitely be using them in the future with any plumbing issues.

Mary M.

3/25/2019

In the last few weeks I've had to fix various plumbing issues between several homes. My daughter-in-law recommended SJDM and raved how great Sam & team were so I had to call them to make the repairs. What I really like about Sam is that he was super responsive to my texts and even followed up with me when there was a delay in making an appointment. They fixed the issues within the hour so quick, reliable and very reasonable. Thanks Sam & team - you're on my go to list!

R K.

3/18/2019

We've had these folks over twice now, once to fix a leaky toilet and once to install a sink/vanity in our downstairs bath. Both times they've been professional, great to deal with, did great work, and showed up when they said they were coming. I would definitely recommend giving them a call for your plumbing needs!

Jim H.

11/13/2015

I had a clogged drain line and was reviewing
Yelp for suggestions as to whom to call.
I chanced upon San Jose Drain and Main,
saw 97 five star reviews and thought, I need to
contact this company. I called, left a message
with all the particulars and later that day
Giovani called me back and we set up
a meeting for the next afternoon. He arrived a
bit late since he had experienced one of those
terrible days we all have, but he could
not have been more pleasant and considerate.
I showed him the problem area, he moved
his electric drain snake to my cleanout and
within about 20 minutes, problem solved. We
then had a nice conversation during which
he mentioned a senior discount and he
gave me a 20% reduction to his original
quote. He was professional, well dressed,
well spoken and a pleasure to have doing
my job. Five stars all the way. Thanks again
Giovanni.

Toni V.

3/14/2019

Great service fast! Loved the advice on keeping the kitchen drain clogs free. Courteous and professional.

Michael G.

3/14/2017

Great business. Came out on time and finished the job quicker than expected. The man was nice as well. Would recommend.

Jens A.

10/12/2015 12:00:00 SA

Just a simple drain-unclogging, but the service was friendly and professional. I really appreciated being able to send my details via text message, and then get messages back with an ETA.

Raymond D.

8/31/2015

This review is for Giovanni and his best partner who have repair our plumbing problem. I highly recommend this people who are having issues with there plumbing, they are very educated and very professional. We have been having issues with our house about our bathroom and sink clogging up and only Giovanni and his partner who was able to figure out it. They have explained the problem and the causes of it. We hired three different company and yet, after two months our main pipe is clogged again. This company had hired a very educated and trustworthy people. They are very friendly and I have learned so much. Thank you so much Giovanni!

John L.

6/17/2016

Great guys and very professional. Took care of a backed up drain in downstairs shower for us. Will use them again in the future for plumbing needs.

Ryan T.

07/03/2017 12:00:00 SA

So the owner contacted me attempting to bribe me to change my review. Check out shamrock plumbing instead. That's who I used and they're awesome.

EurJean C.

9/13/2015

We had an emergency plumbing situation with a flooded bathroom an hour before our baby shower. Giovanni and Anthony came right away and fixed our clogged sewer main and even cleaned up for us with bleach and water just as guests began to arrive. They really saved the day! I would call them again.

Nick M.

03/01/2017 12:00:00 SA

Arrived on time. Did the work as promised. Reasonably priced. Pleasant to deal with.

I would use SJ Main and Drain again and would recommended them to a friend.

Nick

Rhonda P.

1/22/2016

These guys were so professional, sweet, on time, and they also gave me a good deal. I didn't have a plumber that I knew off hand so I used Yelp and the reviews to find someone to put in a new water heater. Lets just say that if I ever need anything done in the future Drain & Main is the one!

Linda L.

06/03/2016 12:00:00 SA

I phoned SJD&M after seeing them mentioned on Nextdoor; the social media network for neighborhoods. Our old toilet was leaking and needed to be replaced ASAP. After calling numerous plumbers who were 2-3 weeks 'out' Sam answered my call.
He likes to be TEXTED and asked politely if that was something I knew how to do...I texted him my address and info and he said he'd get back to me with an early appt. next day.
Sam texted me the night before saying he'd be by at 10...and he was RIGHT ON TIME.
I had everything ready: new toilet, seat and clean bathroom. Sam and his HUGE 'football tackle'/helper got my toilet IN AND OUT in less than 1 hour. Sam was no-nonsense ---He was intent on his work and I let him do his job and not 'hover' to ask pointless questions.
He mentioned our Flange was old and needed replacement, but didn't push to upsell or fix the issue. Same with a small leak he found on the water line. Mentioned it, but didn't press or push to fix and sell more services; which was nice, but ODD.
I'm assuming he had a busy day with other calls, but the job would not have taken long (on the latter issue), so now we have a bucket under the leak to catch the dripping.
I asked right away what payment types were acceptable and he mentioned check would work or cash. No phone payments at this time (or credit card machine).
Toilet works fine and no complaints with workmanship, professionalism. Just a bit odd they easily could have made an additional $100 or more to FIX issues that needed attention. But I'm ok with how it was handled.

David H.

06/02/2016 12:00:00 SA

Seriously the most upstanding crew I've dealt with. Giovani and Nick ALL DAY!

Believe the raving reviews you see here. If you want to skip petty negotiation and focus on solving your situation with first rate, honest service then look no further.

A S.

06/02/2018 12:00:00 SA

We moved into our house yesterday and after doing the dishes, I noticed a leak under the kitchen sink. I contacted San Jose Drain and Main in the morning and they gave me a two hour window to arrive. Giovanni stopped by to fix the leak under our kitchen sink. He was very professional and fixed the leak in ten minutes. He provided us with valuable information about plumbing. I was impressed with his professional attitude and will definitely recommend this business to others.

Ati S.

5/31/2018

Toilet was leaking water at the base. Unlike some other plumbing companies, they have 2 people working together to replace the wax ring in half hour. What an efficient team! Price is reasonable. They are already in my yelp bookmark.

murali d.

5/30/2018

Good Plumber, very responsive, prompt in replies, flexible and more importantly his quotes have been the most reasonable.

Noa K.

5/25/2017

Great service. Professional, fast and nice! What do you want more?
I'm saving this number!!
Thank you Sam!

Andrew Y.

2/20/2016

We had three toilets replaced with water-efficient models. These guys are very fast and good work. Giovani guaranteed his work if anything goes wrong and is good to know. Definitely recommend them.

Joansie C.

2/19/2016

I had a clogged kitchen sink drain and laundry tub. I looked at Yelp to find a plumbing company and saw they had all five red stars. I didn't feel like reading through the reviews of the other companies with less so I called San Jose Drain and Main mid-morning. I had an Dr. appointment in the afternoon and I was worried I wouldn't get back in time. They called to make sure I was home from my appointment before they came over. Giavonni and Sam are very professional. They even gave us some tips on how to prevent the problem from reoccurring. Although I am not anticipating having any plumbing problems again. If we do, I will definitely call them. Very glad I checked Yelp and saved time going through all the other plumbing company reviews.

Mike F.

10/05/2015 12:00:00 SA

We had te worst back up we have ever had at the house, slow ruuning drains, toilet backed up into the shower...yuck. Then I noticed a had a green oasis of grass growing on my SJ Brown lawn, it was squishy and muddy, somethings broken... Time to get serious, came to Yelp to find the fix and saw the pics of Giovanni fixing all kinds of stuff. Called him mid Morning he came out 12:30. Got right into it, after an hour the clog was gone and my city clean out was uncovered and clear of a tree root.. He is the real deal, great guy, knowledgeable, experienced, hard working and most importantly honest. I've had other drain guys to the house and though things were fixed, you wonder. I know I'll need this type of service again and I'll call SJ Drain and Main up 1st thing without hesitation.

Fred C.

10/30/2015

Giovanni & his partner are GREAT! I highly recommend them.
Had sewage backing up in a bathtub, no toilets would drain, pretty nasty.
Called them at 9:00, He called back at 9:10, they were here by 10.
They snaked out the main line and solved the problem. It's 10:45 and we are back in business!

Lisa L.

10/02/2017 12:00:00 SA

Sam saved me thousands of dollar! One of those discount sewer rooter companies told me that my main sewer line was broken and had to be replaced. I called San Jose Drain and Main for a second opinion and Sam advised me to first call the City of Mountain View and ask for a sewer check. The Mountain View Public Works promptly came out, snaked the main at the property line clean out and put a camera through to check the main. They said it was clear and not broken. Thank you Sam and the Mountain View Public Works!

Meiko G.

11/28/2015

We have had four different plumbers in our new home addressing different issues. Of the four Sam and Giovani were THE BEST, hands down. They were on time, professional, and polite. I couldn't have asked for a better experience working with any contractor. They are our go to from now on. Thank you gentleman.

Joe B.

07/06/2015 12:00:00 SA

Called these guys in the morning for a clogged main drain line. Giovanni and Sam were there in just a few hours, took care of the problem quickly, and gave me a great price. Can't ask for more than that. Very happy with the work they did, and they stand behind it for 60 days. Needless to say, i wouldn't hesitate to call them again, or recommend them to my friends.

Tran T.

02/01/2016 12:00:00 SA

I came home from work to find that my downstairs tub had backed up and was not draining water. I called San Jose Drain and Main and quickly received a call back from Sam. After discussing the options with Sam, I made an appointment with them that same day. The issue was a bit more difficult to fix then I initially thought, but Giovani and Sam quickly found the solution and made sure that everything was fixed before they left. They also guaranteed their work for 90 days.

Giovani and Sam were both very professional, knowledgeable and courteous guys. The service was great and I would highly recommend them.

Alex N.

05/03/2017 12:00:00 SA

No response after 5 days. I called him early on Saturday, sent an email before that. Sent pictures of the item to be fixed. Bad service!

Matt A.

01/11/2019 12:00:00 SA

They were prompt, professional, and cleared out the main line quickly at an affordable rate. I'll use them again if we have any issues in the future. I highly recommend them!

H F.

1/19/2016

Fantastic service!

After finding a leak in my water heater, I called around for service. I left many voicemails and heard back first from SJ Drain and Main. They turned out to have the most competitive price after all the quotes I received. They were able to come out the next day. They were on time and did a great job.

Highly recommend!

Eleanor F.

01/07/2019 12:00:00 SA

We were happy with them. They worked really hard in very cold weather and fixed the problems (two of them).

Jon M.

10/26/2015

Good quick service. Had the kitchen sink back up they came out and snaked it and now it is working like it used to.

Michele P.

04/07/2018 12:00:00 SA

They were reliable, fair, answered all our questions and did an amazing job! Would use them again in a heartbeat!

Laura W.

12/27/2016

Replaced my garbage disposal the other day. Quoted me a price over the phone, arrived promptly, got the work done quickly, no extra charges, polite, and friendly. Can't ask for better than that.

Scott W.

07/02/2015 12:00:00 SA

This is the first time I have ever reviewed anything on Yelp and I'm only doing it because of how great my experience was today with San Jose Drain and Main. This morning our shower became clogged and stopped draining. After I failed trying to clear it myself with a plunger and Drano, I turned to Yelp and found San Jose Drain and Main. I called at around 11 AM and Giovanni was able to show up by 2 PM while all other plumbers I called were booked. Giovanni was professional, efficient, and had the drain cleared in 5-10 minutes. Instead of charging me the quoted rated of $95 he only made me pay $75 because of how quickly the drain was cleared. Very fair!

While no one wants to have to call the plumber, Giovanni made the experience as painless as possible. I highly recommend San Jose Drain and Main.

Andi J.

12/27/2015

Giovani and Sam came to my place this late afternoon for fixing my dishwasher pipe joint leaking issue and main sewer annual maintenance. So far, I have to vouch that his works are great and definitely a plus that he promised the 90-days warranty to back it up as well. He is a very knowledgeable plumber and being friendly to inform me about the problems. My only suggestion is hoping they can text me when they will arrive at my place instead of letting me sit to wait on the whole 2-hours appointment window at home. Definitely I will keep their number as my hotline bling :) on any future plumber works for sure.

Jamie R.

9/21/2015

Giovanny came to our house within an hour and a half of me calling him. He was polite, clean, fast and efficient. He snaked our bathroom drain and had it working and unclogged within 15 minutes AND he left the tub cleaner that when he arrived. So sweet! I was quoted $95 and he charged me $75 on completion. Thank you San Jose drain and main!

Unussun G.

5/13/2015

Sam from San Jose drain and main is my new plumber. He came over to my house after his scheduled hours to accommodate me. My toilet continued to overflow every time we used it so I turn off the water and turned to San Jose drain and main who we located on yelp. My experience with this company has been great. I got everything I wanted; fast, friendly, affordable ,and accommodating. Good service is hard to come by....Thanks again!

Christine M.

3/20/2016

Giovani was an excellent plumber for our job! He showed up on time and tried to save me some money in repairs (how often does that happen?) He replaced two outdoor drippy faucets in record time. I am very pleased with his quality of workmanship and attention to detail. I would highly recommend him!

Ray B.

09/03/2015 12:00:00 SA

Came quick. Fixed my problem. Even gave me a discount for having an American Flag out front! Totally recommend them.

NY Y.

11/06/2015 12:00:00 SA

Giovanni answered all my questions prior to scheduling the appointment. He and Sam took care of the drainage issues in the kitchen and the bathroom. Giovanni is professional, he commits to the agreed upon schedule, has a sense of humor, and explains the issues very well. I appreciate the commitment to customer service and getting the job done right.

Chocolate I.

9/17/2015

These guys came out right away and saved us from a kitchen pipe leak. They ended up charging a lower price than they'd originally quoted over the phone and fixed a couple of other small things they found as well for same price. You can't ask for more than that!

Mikey M.

12/17/2015

Fast service. Friendly Reps I had a back up in my house I had an appointment within 12hrs the service Tec came out and removed roots and debris from my main drain . The service was fast and cheap! I will definitely use this company in the future . They committed to their quote and would not accept a penny more.

Heather R.

08/03/2015 12:00:00 SA

Called San Jose Drain and Main for a backed up shower drain. They were at our home first thing the next morning and resolved the issue within 15 minutes. Highly professional and very competitive pricing. We will definitely be using them as our go to plumber moving forward!

Robert T.

10/26/2015

Very friendly.
Very capable.
Very awesome.

They were in and out quickly, took care to clean up any minor messes made, and most importantly got my kitchen sink draining correctly.
I couldn't be happier.

They seem to really notice the customer service is the name of the game for success. I wish both Giovanni and his partner the very best. I hope I never have to see them again, but if I have any issues I know who to call.

Also price was great, they actually came in under their quote.
Smiles.

Kathryn N.

03/04/2016 12:00:00 SA

Thanks, great service, good price, attention to detail. I would do business with Drain&Main again.
KN

Mary B.

04/09/2015 12:00:00 SA

They came and fixed my garbage disposal and did an excellent job. Fast and knowledgeable service. I would highly recommend them to everyone. They came on time and didn't try to sell me any other services and answered all my questions. Giovanni was very friendly and I was worried because I had other problems with my plumbing in my kitchen, but he was able to clean the drain out and the problem was fixed.

Jacqueline L.

2/26/2016

I called for a quote to unjam my garbage disposal. These guys told me all I needed was to pick up a tool that helps unjam it. Cost me $7, saved me hundreds.

The free advice they provided was rare for a business, and I'll be giving them a call when I run into a bigger plumbing problem.

Cheryl R.

11/17/2018

Called San Jose Drain and Main to see about fixing a leak outside my house. Giovani responded and diagnosed the problem over the phone after which he gave me a quote. He set up an appointment for the same day and arrived promptly. He and his worker were professional and installed the part, correcting my problem. I mentioned a problem with my shower and he went in, looked at it and fixed the issue in a number of minutes, free of charge. I highly recommend this company and will certainly use them again for any plumbing issues I have.

Gordon L.

6/15/2015

Did a great job responding to an emergency with my main water line coming into the house. There was a leak and he was able to fix it with no issues. Very professional.

Samantha B.

2/19/2016

They came the same day we called (on a holiday even). They were a little behind the time quoted but texted to say they were running late. I was amazed at how quickly they fixed our drain issue. They were very professional, explained what had happened (which was nice to know the culprit) and polite. Would call again.

jane r.

11/11/2018 12:00:00 SA

We had an emergency at a apartment house. They came and fixed it better than we expected and charged more than quoted, but did much more than was expected. They were still very reasonable. Ken will be our go to person from now on.

Ajay D.

02/08/2018 12:00:00 SA

There are two professionals you want on your speed dial: doctor and plumber! Giovani and team definitely take care of the latter: a very professional and courteous team, quick to diagnose/fix the problem and always prompt. Highly recommend them for any plumbing work. Have used them on multiple jobs, including replacing my water heater.

Paul Y.

02/07/2016 12:00:00 SA

Sam and Giovani are the best, two very experienced and patient guys who provide effective detections and complete fix, actually they explained the problem is such a detail that I learned a lot pipeline/plumbing knowledge.

I moved my new home months ago, and I sometimes can hear water drop around my bathroom but can't see anywhere get wet, Sam and Giovani arrived and did a bunch of check, including cutting a small hole in the wall, turned out its water hammer which won't hurt my house too much, Sam explained each details of the problem and all the possible solutions/costs, I got all the info I want.

Last but not least, they charge reasonably and are easy to deal with.

Dinesh S.

05/02/2017 12:00:00 SA

No one wants a leak, especially at 1 AM :(
My living room wall started leaking all of a sudden and I was freaking out!
I reached out to various plumbers immediately (at 1 AM) and San Jose Drain and Main was among the first one to respond and give a good quote.
I read the reviews on yelp and found cases similar to mine which these guys have dealt with.
That helped, thanks fellow Yelpians! And that's one reason I am writing this. Maybe it will help someone else.
When Giovanni heard the symptoms he realized it might be an emergency and made time to visit and inspect even though he was totally booked.
He was upfront about the costs, the assessment fees (to find the leak), the possible scenarios and how much they will cost.
There were no surprises, no hidden costs.
He found the leak (had to cut through drywalls), fixed the leak and even put the drywalls back!
I wish he could paint too!! :) But he had told me before he started the work that painting is something I will have to take care of.

Giovanni and Nick are professional, knowledgeable, courteous and mindful of others. I noticed and appreciated how without even me telling them anything, they removed their shoes everytime they entered the house, even though it was inconvenient as they had to carry their shoes up and down!

It took three visits not because they couldn't have fixed it in one go but because they wanted to give me time to monitor if their fix solved the leak before putting in the drywalls back.

Thanks for saving my day, being so nice and courteous, explaining things to me so that I can stop freaking out and reassuring me everything will be ok! They made this unpleasant experience almost pleasant!!

Keep up the good work!

Frank F.

1/29/2016

Arrive on time and very professional and perfect service! Seasonable price and solve our problems. Thanks a lot.

A P.

1/24/2018

Giovanni and Nick came in and fixed an issue very quickly! They were both very kind, respectful, and explained everything. Even provided us with some recommendations for future improvements. 100% would call these guys back for any future problems. I highly recommend them for any issues! Overall they were prompt, professional, and very reasonably priced.

Melissa P.

10/20/2015

Giovani and Sam did an awesome job! We called them do to some plumbing work at our office, they were prompt, professional and very efficient! Definitely would recommend them to anyone, save them on your contacts just in case you need someone right away! Thanks guys, keep up the great job!

La I.

1/16/2018

I had my usual plumber totally blow me off when I called for a leaky shut off valve. I got a referral from a fried for San Jose Drain and Main. He told me they were the only one out of three plumbers he called to actually show up. They did a good job for him and they did a good job for me. No complaints, so far the fawcett is fine and no longer leaking. Giovani also gave me a tip to try and get my water bill reduced (if it was high from the leak) by sending a copy of the invoice to the water company. Wish my old plumber told me that the last time i had a leaking valve in the toilet. Another reason I'll be switching to San Jose Drain and Main for good.

Tony M.

10/07/2016 12:00:00 SA

Could not be happier with San Jose Drain and Main. I had previously called out 2 other 5 star plumbers from Yelp to come out and fix our leaking sewer line. Neither was able to fix the problem permanently. Our line has repeatedly been blocked and leaking under our house.
Giovani came out same day and immediately started working to clear the line. Fixing the problem right was a bigger job. He found mold and cracks in the line no other plumbers had discovered. He clearly explained each problem and our options to fix these issues so we would not have to call out another plumber in a few months. He replaced pipe, installed a cleanout and did the restoration.
San Jose Drain and Main is very knowledgeable, very fast and the price was better than expected. High quality work. We definitely found our go-to plumber for future jobs.

S D.

6/14/2017

I was fortunate enough that Joe and Sam came out the same afternoon I called. I needed the old sink faucet removed which was fused together under the granite counter/sink. They did a great job of getting it out and installing the new one. They were fast, efficient and nice guys. I would definitely use them again and would recommend using them if you have a need.

H T.

05/04/2016 12:00:00 SA

Adding my voice to all of these excellent reviews. Giovanni and Nick were the dynamic duo who responded immediately to my request, scheduled during the time I needed, were punctual, thorough, conscientious, ensured that everything was completed well. In my case, it was replacing several faucets with new ones. They had to make adjustments to properly fit the new plumbing. Thank you for the great work! I highly recommend this team.

Lisa T.

8/15/2015

I just had a great experience using San Jose Drain and Main. They came out promptly and had a great friendly attitude. Before calling San Jose Drain and Main I had called Roto Rooter and they were rude over the phone and were charging an exorbitant surcharge for me needing service on a Saturday, because let's face it, no one ever has a plumbing emergency on a Tuesday. Don't waste your time and money calling anyone else call Giovani at San Jose Drain and Main. They will treat you right!

S M.

4/25/2018

Giovani and his crew are amazing, they get stuff done and if they can't they make recommendations that work to solve problems. I used them once & during our move they did so much to help. You're crazy not to call them.

Leon K.

4/23/2016

On Saturday morning I noticed a lot of water and noise outsidr leaking, so I understood that water pipe has broken. I reviewed Yelp and saw that San Jose Drain and Main had excellent 5 star reviews. I called them and even though it was Saturday they came over very shortly. Nick and Giovanni came over and said -- no problem, we will get the right part and fix it very soon. And they did and for a very affortable price. Within a few hours of discovering the issue everything is fixed and I have my water again. If you need any plumbing done please call San Jose Drain and Main. You will not be dissapointed! If I could give them 10 stars I would. Thank you Giovanni and Nick and San Jose Drain and Main! If we have any plumbing issues in the future we will call San Jose Drain and Main dream team.

Henry J.

4/14/2018

Giovanni and Nick are professional and friendly. Carefully get the work done and explained things I need to know. Helped us fix dripping shower and installed water pressure regulator and water softener. Really appreciate the work they have done.

Lou A.

12/06/2015 12:00:00 SA

These guys were great. Came out right away, reasonably priced and gave me some good advice.

J K.

12/01/2017 12:00:00 SA

Giovani is prompt, competent and cheerful. We had a leak in a toilet pipe. He diagnosed the problem quickly and gave me a couple of options. I picked one and he did it in a minimally invasive way: he was able to get the job done without having to cut the ceiling any more than the small opening that was required to diagnose the issue. The fix held up well, and he came back to seal it back up. Very happy with the hire.

Raja B.

3/28/2016

Super friendly, super professional, and super knowledgeable!!!!!!

Very polite young man, gave tips on how to do it ourselves and save money. They give 90 days warranty for their work which is super awesome. They were in and out in about 15 minutes, snaked the drain till 50 feet from entry point and made sure drain was clean.

Referred them to friends already.

B S.

3/17/2016

Had a kitchen sink plug - it also affected the sink in an adjacent bathroom. Set up an appointment with Giovani - he showed up on time and got the drain cleared. More importantly, he made sure the sinks drained and that there were no issues before he left.

He is very professional and does a clean, neat job.

There is a single 1 star review - not sure what is up with that.

Joji P.

08/06/2016 12:00:00 SA

Professional and friendly.
Came in at the agreed time on the day of the problem and quickly resolved it.

D M.

11/09/2017 12:00:00 SA

Giovanni and Sam are awesome. Super responsive, showed up on-time, were fast, efficient and friendly. My kitchen sink drain was clogged badly somewhere deep down the pipe and I couldn't unblock using my drill-attached 'household' snake. They took care of it in less than 15 min. The problem reoccurred one day later (might be my fault), they came over for a follow-up and cleaned it again. A+ customer experience!

CF C.

08/03/2018 12:00:00 SA

The water valve of my house was not working so I called San Jose Drain and Main. Giovani showed up on time. He did a good job to fix the valve and install a water pressure regulator. Everything works after that. Giovani also helped us to tighten a loose kitchen faucet, which is not a trivial job, for free. Awesome!

c h.

10/26/2015

I called San Jose Drain and Main this morning at around 8:30, and they told me they'd be able to see me between 10am-12pm. After looking through yelp and noticing San Jose Drain and Main only had 5 star reviews, i decided to call the other company I set an appointment with before calling San Jose Drain and Main to tell them not to come. Boy am I glad I did.

Giovani helped me clean my main line blockage as well as a secondary sink cloggage in my son's bathroom. How do i put this. He was awesome! A complete gentlemen and really took time to explain what was going on. Extremely courteous. This does not happen usually for people in this field! Cannot underscore how great of an experience this was. feel free to PM me if you have any questions. Giovani will be the only guy I call in the future. I highly recommend him.

Debra D.

10/20/2015

On time, efficient, courteous and hard working. These guys are diagnosing and dealing with the problem in real time. The prices are fair and the work is excellent. Expect to have a great experience and get back to your life fast!. Licensed/bonded. It's all good. My slightly flooded kitchen was quickly diagnosed and fixed

Avinayan S.

7/13/2018

Giovanni and Nick were perfect! The best things about them is that they are really quick in identifying the problem and fixing it. They were on time, did their inspection well and gave us great recommendations on the right options to proceed with. Their rates are reasonable too! Absolutely recommend them!!

Bret M.

10/19/2015

Giovanni did an awesome job with my clogged bathroom sink. He was super professional, polite, and timely. Would recommend to a friend and would use again.

Dzung N.

2/16/2016

We had a serious leak under our kitchen sink and desperately needed help.
Giovani & Sam came to the house at the exact time they promised.
Quick work at reasonable price ... highly recommended.

C Y.

6/30/2018

Second review! I had to call them back to fix a similar issue happening in my second bathroom and they were able to fix the problem FASTER (20 minutes) than the first time! Not only that, they resealed the fixture after the repair, which is something the first plumbing company I went with did NOT do. Also, they explained with the issue was and made sure I was happy with the work before heading out. Great work at a more than reasonable price!

Mark Z.

6/30/2018

Wow! I can see why San Jose drain and Maine is all five stars! I am so impressed with the level of service and care that they provided while servicing my home. It's not anyone's first choice to have to call plumber, so when you do you definitely want an expert and someone on your side. If that's what you're looking for San Jose drain and Maine is a place for you. We couldn't be happy with their service and level of care that they provided to my family and I. Thanks again!

Colleen A.

6/29/2016

They make it painless! Called to replace a kitchen faucet and check a vanity. Both done quickly and cleanly. Also pointed out some issues to be aware of with our disposal and advised on the best way to proceed. Love they give you a quote over the phone and there arent any extras when they arrive!

Mark L.

5/15/2015

Prompt (actually early!) quick, clean. They were finished 20 minutes after their original arrival window. Definitely recommend.

Blake N.

1/22/2018

Knowledgeable, Honest and Great service! They showed up on time and cleaned up after themselves. I would use them again and recommend them.

Amy S.

1/19/2016

I had Giovanni help out with some plumbing issues a few times. It has been all positive experiences. First time Giovanni cleared out a major drain blockage and installed a riser on the existing city clean out. He also informed me if there's a next blockage, where the riser was built, the city would come to fix for free. This was actually an existing issue that was never resolved by another plumbing company. The other company charged me a lot to just put a camera through the pipes and clear the blockage. The same amount, Giovanni cleared the blockage AND built the riser. If I have another blockage, I have clear visibility on where the blockage is coming from. Based on that, I would know who to contact to address the issue. My only regret is not finding Giovanni sooner. It would have saved me time and money!

5 Stars for Giovanni and team:
Fast response
Honest service (does not provide unnecessary services to bill you more)
Affordable
Quality work
Great customer service

Stephen M.

01/06/2018 12:00:00 SA

Just wanted to add one more - these guys are super nice and very talented. They did some work for me a few months ago and went above and beyond - stayed late due to some unexpected issues but only charged me the quoted rate, and finished things very nicely. They pointed out some other things I should consider doing and even gave me instructions and tips for how to do the simpler things since I am a DIY kind of guy. Top notch - who I recomend to everyone now.

Arpit D.

06/01/2018 12:00:00 SA

I inquired about a plumbing issue via yelps quote feature. They were the only company to give a precise range for a quote like I had asked for. He came on time, and charged me the lower end of the range he quoted me. He was happy to answer additional questions I had about some plumbing projects I was considering.

Gena K.

06/01/2016 12:00:00 SA

On time, super fast, polite, professional. Will call them again for drain clogging, and maybe more should I decide to replace a section of pipe that is troubling us.

M P.

06/01/2018 12:00:00 SA

Sam and Jovarre came to Sunnyvale house to clean the hair clog on time and efficient. Once again so happy for their service.

S L.

5/29/2018

Sam and Jovarre came over even sooner than the time promised. They cleared the drain in record time and installed my beautiful new Kitchen faucet. This company is the real deal. Sam and Jovarre worked fast and efficiently and made it clear to us that customer satisfaction is very important to them. Thanks Giovani for employing such qualified and dedicated technicians.

rick s.

12/30/2017

Great service....on time...knew exactly what to do...got it done quick...thanks Sam....would definitely use again

Hitesh U.

5/21/2016

Good damn these guys are awesome. 5 minutes in and out. 90 days warranty on my kitchen sink clog. Highly recommended!!

My N.

5/19/2018

Scheduled an appointment on Thursday for the next day to snake my laundry drain. He and his partner were very friendly and on time. Got to work quickly and finished in about 20 minutes.

Liam M.

5/27/2015

We ran into some mainline clogging issues with our new home. After having a bad experience with two different plumbing companies, neither of which showed up to our home on our scheduled appointments, we found Giovani on Yelp and called him on Memorial Day. Even though he was off that day he came to our home to troubleshoot in preparation for getting the job done the next day.

The next day he arrived 6 mins ahead of schedule with his partner and started working immediately. Not only did they fix the issue, they were professional and very knowledgeable about what they were doing. On top of that very reasonably priced for the work they did.

I highly recommend San Jose Drain and Main and would gladly do business with Giovani and team again.

Lisa D.

8/22/2015

The cold water pipe under my kitchen sink leaks, and I have to call few number that I got from yelp to see who can be available in a short time. I don't know who pick up the phone, but it was actually already off hours. However, they still took my order and come on time. They really did a fine job there and also help me to fix something else under the sink without the charge. Later on, I found I mistakenly used an expired check, and called them again. they are very nice and understandful. Overall, they looks very profession, the whole process is clear and easy to communicate with them. They are on time, with good customer service. Nice job. If there are future plumbing work to do, I'd surely ask them.

Summer S.

8/21/2015

Water doesnt go down in my bathtub at all... I called Same and he came by early in the morning 8am before i go to work .
So he start putting a cable into the pipe , somehow 1million hairs are too strong that broke his cable badly. He drove to homedepo to get some special cables for those STRONG haris .
Anyhow , he fixed just perfectly. 30 days warranty if the clog happens again.
He charged $95 for this. Comparing to others $125, $150 and $140 .
You know he is the best deal and the service is just fantastic.

Anand K.

08/12/2017 12:00:00 SA

The guys did a great job in replacing the garbage disposal in our kitchen sink and also the flapper for the flush. They are very professional and finished the job in quick time. I will surely enlist their help for any plumbing job in the future

Roo M.

3/31/2015

I had a terrible kitchen sink backup where the water would not drain and the smell was unbearable! Giovani was extremely helpful, courteous, and quick! He did a wonderful job fixing the problem and refused to leave until he made sure everything was clean. I would recommend him to others because the quality of his work is above and beyond what any other plumber would do!

Tom C.

05/05/2018 12:00:00 SA

Gio and Nick are excellent and took the time to find the source of my leak and took pictures and video and explained clearly how they planned to repair it. In addition, they located another minor leak in my daughters bathroom and repaired that as well all at a reasonable price. Great work guys!

Prakash M.

08/02/2017 12:00:00 SA

My 2 yr old had flushed a plastic easter egg shell and the toilet was draining slowly. SJDM called back promptly with a fair and reasonable quote (another company quoted 30-40% higher). Very responsive in texting and confirming the appointment. More importantly, they showed up on time. They used a heavy duty toilet auger to push the stuck item down to the main sewer line. Within 10 mins, the toilet was back up and running. Happily wrote them a check for $95. Thanks guys!

T P.

4/17/2016

I called San Jose Drain and Main on Saturday morning at around 8 am!
Sam picked up the phone and I told him our kitchen sink drainage was clogged, plus two other minor problems regarding the bathroom showers if he can also take a look. He got our address and setup the appointment for between 11am - 1pm.

They arrived on time and got right to work. They quickly identified the real problem was actually the solid, white grease in the drain pipe below the sink.

It took serious work to get the grease cleaned up.
We are very thankful for their dedication to their work and their commitment in fixing the problem. Sam and his team did a superb job!

We have been having clogging problem every year after we moved into this house, even though we were always very careful with what we put into the sink. It's a great relief that we know what caused the problem and we now have a clean pipe!!!

Sam also checked the two bathroom shower problems and gave me the quote for the repair job. We will call for his service once we get the parts ready.

Thank you San Jose Drain and Main! You are the best!

Korie L.

11/21/2017

Nick came out and was very thorough to find where the leak in our ceiling was coming from. He found it and repaired it quickly and efficiently. After two day there was still leaking and he came back out only to find another leak. He did a FANTASTIC job and was committed to getting it fixed. If you need a plumber San Jose Main and Drain are the ones to call.

Lwrnz L.

4/15/2016

I had high expectation after having read Yelp's reviews. But this service is above and beyond. I realized that I've paid for an excellent professional service and my money was well spent. Giovani and his team took meticulous care in repairing a leaky valve and pipes in front of my home.

I am going to keep this short: they kept coming back to fix my pipe until there is not any leak. They made multiple trips on the same and different days, and spent their money on new parts until everything is perfect. I've asked Giovani if I needed to pay extra for his extra visits and parts and his answer was a flat no. The only thing they were willing to take were two cans of Coke that I offered.

He was also nice enough to spend time to inspect a bathtub drain through its service panel; the tub drain seems to be leaking slowly to have caused water stain at the lower floor ceiling. I didn't pay him for the inspection but he gave me some professional advice. I've also asked about whether I need to replace a couple of other things and his answer was either there is no need with explanations, or proper quotes on installations.

They just came for a 'small' job and they've spent enough time on the job and everything else. These made me think that I've underpaid them.

Xing T.

4/14/2018

I had a leakage in my house recently. Left a message for San Jose Drain and Main through Yelp, and Giovani replied quickly. He scheduled a Tuesday inspection and came on time that day. Without spending too much time, Giovani found the cause of leakage. It was my contractor who put a nail through the copper pipe when he installed the baseboard. So he and the other technician fixed it with ease. I strongly recommend Giovani and his crew, for they are fast and professional.

Tara K.

11/11/2017 12:00:00 SA

Found a leak that started from my master bathroom sink and went down to the garage. Fixed the problem quickly and and efficiently. Highly recommend this company!

Kenrick D.

10/29/2015

Giovani is excellent. I had a clogged drain. I called San Jose Drain & Main, he explained clearly on the phone about his service & fee. Within an hour as he promised, he was there with his crew & fixed the problem. He took time & explained to me the main cause.
Very knowledgeable person & I strongly recommend his services

Amy V.

6/22/2017

Highly recommend this company! Giovani and Nick fixed a shower problem we had recently. They are very honest and explain the issue well. It's great to find a plumber I can trust and will definitely be using them when we need help. They are super friendly and helpful.

Sumedha D.

03/07/2016 12:00:00 SA

I give them full 5 stars!Very professional plumbers!!My kitchen faucet was leaking so I had to replace it. I called them on Saturday morning and left a voice mail. They returned my call promptly and scheduled me for afternoon . They were on time and finished the work fast.
I also showed my running toilet and got tips on how to fix it myself! Now that is awesome service!

Carlos E.

2/29/2016

Exceeded my expectations. Sam and Giovani were great to work with. Got to the root of the problem with my water filter tubing, made a quick run to get the supplies and had me back in business in less than one hour. Charged me exactly what they quoted. I have found my go-to plumbing helpers.

Celine K.

2/27/2018

The main shower in our house has been running ice cold for the last week. The water was trickling out of the shower head, the pressure was non existent. After being quoted a ridiculous amount for something we didn't ask for, we reached out to San Jose Drain and Main. GIO and NICK came out and let us know what their main concerns were, gave us a quote, and fixed our shower within 2 hours! They are extremely knowledgeable and made quick work of our issue. The water is hotter and the pressure is better than before! Great guys who made us feel comfortable with their process.

Amy A.

9/30/2017

I had an old twist-style knob on my water shut off that needed replacing. Giovanni and Nick showed up on time, installed a new ball valve and pressure regulator super quickly, and went above and beyond my original request by throwing in a fixed kitchen sink faucet. Will definitely call them again.

Dawn H.

9/29/2017

Had a utility sink in garage that has been getting slower and slower. Finally decided that we needed to address the issue. Made a phone call. Sam was out the same afternoon. Snaked from the roof vent and problem was cleared in minutes! Good job. Plumbers were professional. Not cheap - but it's a job we couldn't do so was worth it.

Laura S.

9/23/2017

Great experience using San Jose Drain and Main. They arrived within their estimated time range, and very efficiently looked into our plumbing issue. Giovani and Nick provided pictures of the problem areas with the pipes under our crawlspace, and they were very fair with the billing of their services. Would definitely use them again!

Clover M.

01/06/2017 12:00:00 SA

The plumbers showed up when they said they would, were courteous, fixed my drain issue for a reasonable price, and left everything clean. I would not hesitate to call them again.

Jinjun S.

09/10/2017 12:00:00 SA

Very quick service and the quality was good. Giovani was very knowledgable and friendly. Definitely recommended!

Marc Z.

7/28/2016

These guys were great! We had a slow draining tub. After arriving they got straight to work with one guy under house surveying for problems and another snaking the drain. They were able to remove the blockage and recommended replacing some 60 year old sewer pieces at some point in the future. Very courteous with taking shoes off at the door and cleaning up the entire tub area of the dirt that came from cleaning the drain. I have had other plumbers and these guys are tops. Please call them, you wont be disappointed!

Diana P.

1/13/2016

Came out same day I called. Giovanni and Sam snaked and fixed the sink drain which had more problems than just a clogged sink. He made it work, and gave me a quote on the work required to fix the T behind the sink which he said really should be done. Thanks guys.

Karen B.

01/10/2018 12:00:00 SA

Giovani and his assistant came to do a plumbing assessment and estimate. Since they had some extra time that day, they not only did the estimate but worked on 4 problem areas in my home. I am very pleased with the results. Thank you - Highly recommend!

Pradeep S.

01/10/2018 12:00:00 SA

Giovani and Nick did a brilliant work, fixing bathroom sink clog and toilet leakage. Very detailed and methodical approach in identifying out bath tub leakage issue. I'm very satisfied with the service, two thumbs up!! Thank you!!

Wayne F.

04/08/2017 12:00:00 SA

I dread having to find a plumber. Luckily we used San Jose Drain and Main. They were prompt in answering queries in Yelp. They came within the scheduled time. When they came by to replace my kitchen faucet I asked if he could look at a leaky out door faucet too. Two minutes later, he found the issue - tightened it up and stopped the leak! As for the kitchen faucet - they got the old one removed and put in the replacement. Fantastic work! Highly recommend them.

Paul L.

04/04/2017 12:00:00 SA

San Jose Drain and Main did a great job installing my new kitchen faucet. They were able to fit me into the appointment book for the very next day. They were also very quick to respond to some issues with the newly installed faucet two months after the work is done, and they fixed the problems for free. This really shows that they stand behind their work 100%. It's a great pleasure to deal with San Jose Drain and Main.

Diane L.

7/28/2017

Very good service. Very helpful in answering questions you have during the work. Was honest with giving a discount when the work turned out to be easier than expected and quoted. I would definitely recommend them to a friend and use them again

Michelle A.

3/24/2017

We had been loosing water pressure throughout the house slowly and then suddenly one day the shower nearly stopped running if someone flushed a toilet or turned on another faucet somewhere else in the house. I got on Yelp and saw all the 5 star ratings for San Jose Drain and Main and gave them a call. I met Giovani, Sam & Nick. They were all very professional, thoughtful and extremely thorough. They went underneath my house and found cracked pipes, took pictures of everything and explained to me what the deal was. We also had a water softener unit that unfortunately had not been put in bypass mode when we purchased our house and after 3 years basically flooded all the pipes in our house w/ brine sediment. I know nothing about plumbing and kind of started to freak out but Giovani spoke very frankly and honestly to me and reassured me we would be ok. The whole team is very friendly, has a lot of expertise and a genuine passion for what they do. I'm very happy I called them and will call them again for all my plumbing needs!

Tulu M.

3/17/2016

I was pretty impressed with all of the 5-star Yelp reviews for this company. However, having had bad interactions with rip-off artists in this biz in the past, I was somewhat wary.
What a surprise! I had fantastic experience with Giovanni of San Jose Drain and Main.
I called him early this morning re a leak under the kitchen sink. He informed me of his initial diagnostic fee right up front and offered an appointment time between 11 and 1pm the same day! He was spot on time and removed his shoes before entering the house. He quickly identified the problem as a garbage disposal leak that was irreparable. Just to make sure, he investigated under the dishwasher to rule out any leaks. I asked him to check the leaky bathroom taps. The taps were very old and needed replacing. Giovanni explained the options, e.g., I could buy a garbage disposal and new bathroom taps or he could buy them, and provided detailed pricing for same. There was such a small dollar difference between the 2 options (slightly higher if he did the buying) that I chose to just get it done. He left to buy a new garbage disposal and bathroom fixture, returned, and installed them quickly. He was generous enough to install a gizmo on the shower for water control as a freebie. He was completely trustworthy, loves what he's doing, was efficient, cleaned up afterwards, and provided terrific service at a reasonable price. I would recommend him in a heartbeat and would definitely use his services again. You can't go wrong.

Brenda R.

12/23/2016

I finally found a plumber that is knowledgeable, reliable and REASONABLE and they have STELLAR reviews. I had a leak under my kitchen sink and I called several companies before finding San Jose Drain and Main and nobody could come out for days. Giovanni, the Owner (that's right the Owner) showed up in less then 24 hours and was in and out within 15 minutes!! Gave me an awesome price. He is a Professional Business Man! Look no further, give SJ Drain and Main a call.

Nomita M.

12/15/2015

Excellent service! On time!

I had a clog in my shower and Giovani fixed in 10 minutes. They also have 90 day warantee. After the clog was cleared, Giovani ran the snake again just for my satisfaction according to my request.

Reasonable price compared to may others.

Thanks
Nomita

Jeffrey R.

7/14/2017

Contacted SJ Main and Drain and talked to Giovani about fixing a 1 hole in an old drain pipe under the house. I sent pictures to Giovani, he responded quickly with a quote which I found very reasonable. The next day Nick came out and within an hour had the old drain and trap cut out and replaced with new ABS. Nick took before and after pictures so we could see the completed work. Nick inspected all the pipes and we did replace some additional drain lines, again done very efficiently at a reasonable price. Nick and Giovanio were both very pleasant to work with. They are professional,courteous, and upfront with their recommendations. I'd recommend them to anyone who needs plumbing work and will have them back to finish off some additional work.

Sheila V.

09/03/2016 12:00:00 SA

Their team did a great job on our master bathroom shower plumbing. They had a fair price, good communication and excellent workmanship. Would absolutely do business with them again!

Andy T.

8/13/2016

This is long overdue review. I got help from Sam and team for a kitchen clog. Very cool guys, came in on time, fixed the messy problem like charm and left. Look no further if you have drainage issues just call them.

Jenny S.

03/06/2017 12:00:00 SA

Kitchen sink clogged. They came at the same day when I contact them. Fixed the problem with 10mins. High recommend it.

Matthew H.

2/27/2017

Giovanni and his crew (sorry i didn't catch the other gentleman's name) did a great job replacing the rusted out galvanized main pipe near the house shutoff in short time. they were able to come out the same day i called them and get it all back together before the toddler bath time! they even cleaned up part of the irrigation nearby that was improperly fitted. definitely would recommend using San Jose Drain and Main

J P.

2/21/2017

Called on Monday and was able to get an appointment the next day. He arrived on time, did job per quote. Replaced my toilet with high quality work. He also cleaned up the work area after finishing the job. Will definitely work with him again.

Jimmy R.

11/16/2015

I've had a few companies come out over the years to clear the sewer line who couldn't clear it due to using an underpowered snake or poor attachment. That wasn't the case with Giovanni(sp?) and Sam. If you need a sewer main cleared and have a long run to the city main, these guys come prepared to handle those long runs and won't stop until they break through the clog. Sewer line clearing comes with a 90 day warranty. I can't speak for most of the competitors but many of them only offer 30-day warranties.

Giovanni and Sam provide you with timely updates as your appointment window approaches and are on time. They are courteous, respectful, and personable yet get on the job at hand without wasting time.

J.T. L.

07/12/2016 12:00:00 SA

After seeing how they fixed a massive kitchen drain leak under our house, I can say that San Jose Drain and Main is the best plumbing company I've used. I've gone through many different ones, searching for an honest and professional service, and Giovanni has built the perfect business around this. He is all about the customer, solving problems quickly, and explains the problems very clearly. He's not only the most polite, respectful, and professional plumber I've worked with, but one of best in all of the trades I've dealt with. He has a passion for perfection and works very quickly. He also freely shares solutions and tips to prevent future issues. His technicians were great as well, very knowledgable and have been with him for years. I highly recommend San Jose Main and Drain!!!

Cassandra B.

10/27/2015

Such nice guys, great communication and service. Giovani came out to repair my crazy garbage disposal but ended up having to replace it. He went and got me a new one and installed it in the same day for a great price. Such a nice, honest guy - I highly recommend San Jose Drain & Main! Guaranteeing the work is another plus and shows they do a quality job. Thanks!

George R.

1/31/2017

Great service. They were up front on what they were doing and what it would cost. They were respectful for keeping the floors clean and cleaning up after they were done. They also took photos to make it easier to show what needed to be fixed. Not everyone can crawl under the house.

Rebecca T.

5/31/2017

Would recommend San Jose Drain and Main. They came out and put a new pressure reducing valve on for us. I called Monday and they came on Wednesday, the best day for me, and did the job. Thanks!

T.J. V.

1/27/2017

Nick and Giovanni are great! They're professionals and are very knowledgeable. They work quickly and have good customer service.

Joey Y.

10/20/2017

Sam did a good job, providing an appointment within 24 hours and completed the job as described.

Joan M.

10/12/2017 12:00:00 SA

I got the opportunity to have a whole team attend to my plumbing woes. First, Sam and Jovere showed up for some routine toilet issues, prepared with a part that stumps other plumbers. Then, they offered to teach me how to remedy these simple fixes so that I can take care of them in the future. Following that tutorial, I inquired about a filtration system set up, and Nick and Giovanni showed up. They were quick, efficient, up front, clean, and so amenable. Once the installation was completed, they surprised me with a year set up for the filtration system. SCORE!!! I have finally found my family plumber.

Greg M.

1/17/2017

Came out on short notice, took care of a backed up waste drain, charged a reasonable fee. These guys were great.

Jessica M.

10/03/2017 12:00:00 SA

Where do I even start? These guys are simply the BEST! They are our go to plumbers! We called them originally for some plumbing issues that required a clean out, which they did but it turned out that we needed our sewer line replaced. They were honest, professional, and did an exceptional job for a fair price. Since then we have had them back numerous times for big jobs and small and we have never been disappointed. We will always call them for all of our plumbing needs. Thank you San Jose Drain and Main!

erika r.

10/03/2015 12:00:00 SA

The service from SJ Drain and Main was great. Came today, Saturday, fairly quickly after my initial call and resolved the clogged upstairs toilet issue we could not fix in our own. The fix took some effort and some muscle but in the end we were saved from having to buy a new toilet. We would happily use SJ Drain and Main again.

Joe S.

9/23/2017

We came home from dinner on a Friday night to no water pressure and the sound of running water under the house. We contacted San Jose Drain and Main; Giovani and Nick arrived during the promised time window on Saturday. They went into the crawlspace, took photos, identified the problem and fixed it during that visit. The photos identified some other areas of concern for the future. Giovani and Nick were very professional and friendly. The amount charged was very reasonable. I will definitely consider them for future plumbing needs.

Maria T.

4/22/2017

I've used this plumber twice already and haven't been disappointed. The guys are very clean, explain options clearly and don't try to over-sell. They've installed a water heater for me and got my drains cleared and my shower working again. The prices are very competitive and I will use them again for my next project.

william e.

4/21/2017

These guys don't need any more 5 star reviews but I'm writing one anyway. We had a horrible main drain backup. First company we called had a low price to snake the drain and run a camera. They were unable to clear the drain but claimed to have located the blockage and quoted repair options that ranged from $4000 to $20,000. Called San Jose Drain and Main ($175 service call). Sam and Jovarre came and noted that no one can see in a clogged drain with a camera. They used what I would call The Mother of All Rooters (MOAR) and cleared the blockage that was over 100 feet from the clean out. Job well done!

Abhay G.

05/12/2016 12:00:00 SA

Used them a few months ago but just registered for yelp. we had shower stall blockage. Got price quote over the phone and they came on time. took out a lot of hair balls. once cleared they should have snaked deeper (without asking) but they did not. I did not not ask since I was sensing some tiredness and anxiety to leave..or something.

Kelly P.

4/17/2017

These guys are awesome. We had a major issue of sewage and plumbing problems under our house. They diagnosed the problem, brought in a remediation company to clean up the sewage, snaked to get us up and running, and then came in and did an amazing job underneath our house redoing all of the broken and old plumbing. They went above and beyond and found other small issues that they fixed as well. The work underneath the house is pristine. And they showed us pictures along the way to show us exactly what they were doing. Giovani and Nick are a great team and a pleasure to work with.

Binh N.

9/15/2016

Great bunch of guys! Sam was very responsive. They were extremely fair and did the job quickly with high attention to quality. I have no complaints and would recommend them anytime.

Martin S.

04/06/2015 12:00:00 SA

I called san jose drain and main to replace my bathroom sink faucet , Giovani came out changed it did a great job kept everything clean everything works GREAT !!! Good to see a young man run his operation I always appreciate good work with honest pricing ,

Joanna B.

8/31/2016

They weren't able to easily fix our problem, so we will be calling in our old contractor. It's a bigger job than we had thought. That's ok though I'm still giving them 5 stars for showing up on time and trying multiple things and not charging me anything for their effort.

I-Sheng Y.

3/28/2017

courteous service.
quick and to the point.
arrived within 10 minutes of the appointment window

Wendy R.

3/26/2015

Had a great experience with this company. I was having some plumbing issues at my home and was recommend San Jose Drain and Main. Great service and came out at the time he said which I appreciate. I had called around but am glad I chose to go with them. Giovani explained the problem and was very honest about what needed to be done. I would recommend this company and use them again if I need to.

Barbara B.

3/23/2017

I can't say enough about Sam, Giovanni and Nick. They responded immediately cleaning out the lines, tHen working to correct the horrible installation done by the contractor on my addition. They also took plenty of pictures & videos to document everything. They are all wonderfully polite, their prices are very fair, they work quickly, and clean up as if they had never even been here! These guys are in my contact list forever!

Andrea P.

08/07/2017 12:00:00 SA

Called at 9:30 am regarding a clogged/overflowing toilet. SJDM gave me a 2-hour window (1-3pm) and texted me when they guy was on his way. He was at my house by 1pm and had the problem fixed in 10 minutes! The guy was polite, professional, and efficient. Great service, reasonable price, would totally call again!

Fenny W.

7/30/2016

Very efficient service and effective! Thank you.

Gurdeep S.

7/17/2017

My home had leak in drain pipe from second floor sink. Leak was in area between the floor of second floor and first floor roof and leaving into first floor kitchen

Giovani responded to my email and phone message very quickly and I was able to get appointment very quickly. I tried with many other plumbers but was very difficult to get response or appointment. Giovani and Nick came on the day of appointment. They texted me before they were on the way to my home. As soon as they arrived they got to work. Before them I had plumber come in to take a look and suggested that they will rip outer kitchen wall to see where leak it. These 2 guys carefully listened to my story of what I think and got to their investigation step by step. With minimum cuts to drywall they narrowed down where leak could come from. That was likely being the kitchen cabinet. Giovani removed cabinet for me and nastiness of leak was obvious with large mold on the wall. He sent me away from there, carefully removed the wall with mold. He made sure to remove all bad stuff and treat it before he left. He also nailed down the crack. Both of these dynamic pair came back after few days to check the treated area and with supplies to fix the repair.

While repairing this leak, Giovani found water pressure issue. I had my own pressure gauge so I was able to verify indeed water pressure was running 85-90 psi. Giovani have me very quote which I though was high but he very professionally explained why it is so (I had 1 1/4 ' plumbing for water pressure regulator). I checked for prices online and he gave me very fair quote. He finished the water regulator change very nicely.

Shirley H.

02/09/2017 12:00:00 SA

We called San Jose Drain and Main to fix leakage around our tub, Giovanni came on a Holiday Monday and addressed all our plumbing issues within an hour. Would call them again next time we need a knowledgeable and honest plumber!

Michael H.

02/08/2017 12:00:00 SA

These guys are amazing. Had a sewage issue and they were incredibly diligent in resolving the matter--and for a fair price. Will be using them in the future for sure.

David K.

02/04/2017 12:00:00 SA

Both toilets were not draining and water was coming out of the outdoor cleanout so I figured there was a clog between the house and the street. I tried a couple of other well reviewed companies but they were not open Saturday. I really wanted to get the problem fixed so I wouldn't have to deal with it on Superbowl Sunday. Called Sam who gave me their price up front, had me text my address, and told me he would be out within an hour. They drove up right on schedule, pulled the snake out and had the line cleared within 20 minutes. They were polite and cleaned up after their work. I will use them again.

Mike L.

9/19/2015

One word describes their service...OUTSTANDING!! Giovanni and Sam were great.
For the future, any plumbing services I need...there will be no hesitation to calling them.

Raj K.

1/15/2017

I found the crew to be very professional. I had them replace water heater at my house. They were competitive in pricing and the work was done to my satisfaction.

Tony A.

06/09/2017 12:00:00 SA

Giovanni and Nick came out and fixed some old pipes at our house and hooked up a new water softener. They were prompt, friendly, thorough, and great at explaining what they were doing. A few days later we had some questions and concerns about the water softener. They came back out went through all of our questions, showed us how everything worked in detail and eased our worries. I am someone who is not very trusting when it comes to repair people, but Giovanni and Nick's personable style and reasonable pricing have made us customers for any future plumbing questions or problems.

Marie D.

06/04/2017 12:00:00 SA

A while back, Sam and Jovare of SJDM came out promptly to fix a toilet that was running. I was impressed with their good work and reasonable price, so recently I called them again to repair a water main shut off, two sink stoppers, and replace a toilet seat. Once again they came out quickly, this time Giovani and Nick. While replacing the toilet seat Nick noticed the flange was badly worn, Giovani gave me options for repairing and they took care of it that day.
Unfortunately, later that day there was water leaking from one of the replaced sink stoppers. The next day was Mother's Day, and I felt those guys were so conscientious they would have worked that day, so I left a message that it leaked but could wait. They came out the following day. It turned out the stopper was defective, and the SJDM guys replaced parts and worked on it till it was not leaking.
I give them 5 stars because they have fair prices, stand behind their work and have great work ethics!

Cheri H.

01/06/2017 12:00:00 SA

We were pleased with San Jose Drain and Main. We called on a Monday and spoke to Giovanni. They called with a two hour time window and came within that time frame. They did a great job with a kitchen faucet installation and gave other excellent advice. We would definitely have them again!

Danh-Tee D.

12/29/2015

2 super heroes come to rescue my house today. They take care of the problems like for their own house. We had slow drains in the bathtub and tried all the usual stuff to get it going but it still happens. Giovani and Sam come to solve the issue in only 30' with deep care. They also explain every thing to you before doing any thing. They will show you their professional and friendly attitudes in all of their works. Giovani even cleaned the bathtub for me before leaving. The price is very reasonable for a professional and honest service as well as including the 90 days warranty.

Tom V.

12/11/2016 12:00:00 SA

Strong customer service, quick response time and fair prices. I've worked many times remotely, living in the Seattle area with rentals in the Bay. Highly recommend!

Laura B.

12/03/2016 12:00:00 SA

Thanks, Nick and Giovani! These guys were great- very patient with my long laundry list of questions about all the wacky plumbing issues I've discovered in my new (old) house. They quickly diagnosed a missing p-trap under one of the showers that was causing sewer smells in the house, fixed a faulty toilet flush valve and adjusted a hot water valve that was improperly installed by the flippers I bought my house from. It's so rare to find such honest, capable and friendly technicians these days... I'll definitely be calling San Jose Drain and Main again to finish up all the other non-emergent projects on my list.

Mishua H.

08/01/2016 12:00:00 SA

Excellent Service! Completely professional and kept me informed every step of the way ~ no 'surprises'.

Alicia W.

4/22/2015

I called Giovanni because the plumber I originally had an appointment with couldn't come.
Giovanni was nice enough to come over after his normal working hours to have the sink fixed, so we didn't have to suffer another day without a working sink.
He was on time, knowledgeable and polite. Got the problem fixed and even told us how to keep the drain clean so we don't run into problems like this.
I highly recommend his services!

Robert N.

7/25/2016

We had several leaks in the water line between our meter and the house. Because we have a big tree with roots pressing against the already weakened PVC, I requested the pipe be replaced with copper per their recommendation. Giovanni and his team did a great job getting us back and running. Superb customer service!

Jenny V.

1/26/2016

Giovani and Sam are real professionals, and polite! We called them, on Sunday afternoon, to leave a message about a broken fitting on our kitchen sink drain. Giovanni called pack shortly thereafter to request we text him a picture of the problem. Two texts later we had an estimate, a promise they would come the next day, and that they would give us an arrival time after Giovani had spoken to Sam. Monday morning we get a text they would be by sometime between 1:00 and 3:00. They called 12:15 to ask to come at 12:30 because their earlier job was done.
At 12:30 they arrived, introduced themselves, neatly opened the wall under the sink and explained how they would repair the drain pipe. They cut out the broken fittings, snaked out the clogged pipe, and put new parts in. They cleaned up nicely and were out by 2:30. What a relief! We had a neatly plumbed sink that drained really well, in a kitchen returned to normal. All of their work done in the time they promised and at the price they quoted. Wow! That went smoothly.
Thank you Giovani and Sam,
Ed and Jenny

Sandra M.

7/20/2016

I had a leaky kitchen faucet pipe that was leaking a lot water to the bottom of the sink. I called San Jose Drain and Main, and I was asked to text my address. Thirty minutes later, Samuel arrived to my house to work on the problem. He was quick at resolving the problem - he brought a new kitchen faucet and installed it. I also had a broken food disposal motor that had rusted away, and he was able to install a new one. He answered all questions I had. Samuel was very friendly and helpful! I highly recommend San Jose Drain and Main. Look no further, call these guys!

Hengameh L.

03/07/2016 12:00:00 SA

We had an amazing experience with San Jose Drain and Main. We reached out to them in the morning and we had Giovani at our house within few hours. They were fast on figuring out the issue and even quicker to fix it. They were clean and knew what they were doing. Giovani was supper helpful; he even saw a leak under my bathroom sick and fixed that as well. They will be our to go business whenever we have any pluming issues. Highly recommended. Thank you for your great service.

Dora P.

11/21/2015

Giovanni and Sam are awesome! Our washing machine backed into the garage sink and stinky sludge spilled all over the garage. We had a major blockage somewhere. They squeezed me in their busy schedule the same day and called ahead of time to let me know that they are running a bit late (which was not an issue since I was their extra call). They did their job with lots of care and pride and gave us 90 days warranty.
Giovanni and Sam came well equipped with a snake much longer than your usual plumber and they needed it. The blockage was 75 feet away from the washing machine. They cleaned after their work and any time they needed to enter the house they politely removed their shoes although I insisted it's not an issue. For them it was a matter of respect. These guys are extremely polite, respectful and pleasant to work with. Most of all, they are knowledgeable and reliable. I would use them again without a second thought. Thanks, guys!

K S.

04/08/2017 12:00:00 SA

We had a leak next to one of our bathrooms. San Jose Drain and Main came on a short notice and diagnosed the problem by doing some extensive tests and going under our crawl space. They diagnosed that that it was due to a grout sealing issue. They gave an estimate for the repair and they came back again and fixed the grouts and closed all the gaps. They were very professional, courteous and on time. They respond very quickly on Yelp and on text to set up appointments. I'd recommend them for any plumbing and related issue.

Shelby S.

04/08/2017 12:00:00 SA

I called SJ Main & Drain to install a clean out. Giovanni and his partner arrived and inspected the situation. While digging, they found and existing clean out which saved me $$$. They were quick, ethical, and professional. I would call them again without a doubt.

Kimberly M.

04/07/2017 12:00:00 SA

I have worked in the plumbing industry for over 20 years at Moen and now Ferguson,so I know what constitutes quality service. Simply put, they are the best of the best. I highly recommend them for all the services they provide. You will be extremely satisfied.

Intencia G.

02/04/2016 12:00:00 SA

Giovani is a life saver!!!! I called him after hours, he took his time to set up an appointment. He also walked me through the process, and came the very next day. He fixed my shower within 15 mins. Very professional, and extremely fast service. I have a new go to plumber!!!

Dee H.

04/01/2017 12:00:00 SA

I called him on a Friday night, and he came on Saturday. He was extremely professional, friendly and organized. Amazing customer service. He took pictures before, explained to me what was going on and approximately what it would cost to fix the issues. There were many cracked sewage lines. He diligently stayed for 4 hours till it was done. He took pictures after and showed me the finished work. He checked in with me throughout the process. It was one of the best experiences I've had from a service standpoint. I trust him and will use him for all issues in the future. I highly recommend him.

Charlotte F.

3/29/2017

Giovani responded within 20 min with a reasonable quote. Within 3 hours of my original post he had fixed my clogged kitchen sink... the job itself took them 20-30 min. Fast, fair & friendly service!

Robyn C.

10/31/2016

Giovani and Nick are both very professional and responsive. We called this morning in need of a plumber and although short handed, the owner Giovani made sure to show up today to address our emergency. They quoted fixed rates on the phone and stuck to their pricing when they showed up. When they showed up as scheduled, they promptly assessed the situation and resolved our problem. We recommend San Jose Drain and Main to anyone in need of a professional plumber.

Ha T.

10/23/2016

SJ Drain & Main did quite a bit of really great work for us (too much to list) lots of retrofitted fixes and additions in our small townhouse. Primarily though what I will say is what we really enjoyed is Giovanni (the owner) always comes out and works hand-in-hand with his additional staff (if they're needed). Quotes given ahead of time so no surprises. Nick accompanied each project and I learned he has 16 years of experience (it shows). Giovanni's work, furthermore, shows that of an educated school student and adept practitioner - copper pipe (the good/durable stuff) with precise welding. This is a young business that invests in all the right tools to do the right job fast and properly. We're not talking about uncle Bob's plumbing - SJ Drain & Main is the real deal that is quite used to leaving customers 100% satisfied with the finished work whether you have an appreciation for skillful craftsmanship, or you simply appreciate things forking leak free!

Brian M.

11/10/2015 12:00:00 SA

These guys are top notch. Our shower and kitchen drain were clogged one morning unexpectedly. I called at 7:20 expecting to leave a message, but Giovani answered. They told they could fit me in that afternoon. They kept me informed of their expected timing throughout the day by text. They showed up on-time and were a pleasure to work with. I found their pricing to be very reasonable for such prompt and professional work. A well deserved five star rating.

Rich C.

2/26/2017

Here is another 5-star review. I had a problem with a laundry drain in the wall that had become rusted shut. I was impressed by the good communication with setting up the appointment and arriving on time. Once the wall was open, the situation become more complex. Nevertheless, the problem was fixed per the original quote and the area was left clean. High marks for integrity and good service.

Sal O.

10/01/2016 12:00:00 SA

We've had the pleasure of working with the San Jose Drain and Main team twice now, both times they were responsive, affordable and provided an excellent customer service experience. I would strongly recommend them for any plumbing service, don't let their name fool you, they can handle any job. Today they switched out our bathroom faucets and pipes under the sink that were old and leaking.

Roberta Z.

9/24/2016

Great service! I called San Jose Drain and Main and they gave me a quote when I sent them pictures of the problem pipe. They came when they said they would, and fixed a pretty complicated issue in a timely way. They are knowledgeable and their workmanship was stellar. Very nice guys and great customer service. I will definitely call them when we are in need of a plumber.

teena g.

5/23/2016

Called them for a leaky kitchen faucet. They were very busy so it would be three days before they can come, however, they listened to the symptoms and diagnosed our problem by phone and we were able to fix it ourselves. While we didn't use them this time, I trust them to take care of all our future needs. Really customer focused rather than trying to get us with diagnostic fees, etc. They won me over!

Mahrya Q.

11/10/2015 12:00:00 SA

These guys are the best plumbers I've ever had. Not only are they intelligent, courteous, honest, and reasonably priced, but they are also friendly, clean and are very good at explaining both the problem as well as the solution. My drain issue wasn't exactly a cake walk, but they were never out of ideas of things to look for and/or try, and the eventually found the blockage and got my drain flowing again. They really went out of their way to make sure I was getting quality work for the best possible price. Giovani and Sam really do care about their customers, which is pretty rare these days. If you're looking for a plumber, hire these guys! You definitely won't regret it. There's a reason they have 100% 5 star reviews!

Yan L.

01/05/2016 12:00:00 SA

I was told plumbing is expensive so I wasted lot of time trying all kinds of drain openers by myself. Luckily I found them! It was quick, easy and reasonable price! 5 stars for sure.

Hugh H.

2/18/2016

My water heater is leaking and needs replacement. I got contact with Giovanni easily and he has arrived very quickly. Giovanni and Sam did a great job and there was no price hassle. They have provided all the information I need and are nice to talk with. Definitely will work with them again if needed.

Alodeep S.

6/17/2015

Giovanni is a great plumbing technician. I called him, and over the phone, he asked me few questions to understand what the issue was and gave me a quote. He was available to do the work the same day. At my home, he showed truly professional attitude, was very attentive to his work and cleaned up the work area nicely after he was done. He clearly explained me the total bill he charged. He indeed does his business in a very professional and transparent way! I wish him all the best in his business.

Jessica N.

09/05/2016 12:00:00 SA

Fast efficient. No nonsense. Thank you for being so quick and getting the job done.

Sonja R.

1/29/2017

Of course it always the weekend when something with plumbing goes wrong! When our tenants used the kitchen sink, the water would backup into the garage sink. So we called around and most folks did not call back or said wait till Monday. Sam answered right away and was able to come out to our rental within a few hours. Fixed the problem right away in a very courteous manner and explained what the issue was. Great work! Fast and courteous. Highly recommend!!!

Karen V.

02/07/2016 12:00:00 SA

Kitchen sink backed up- called several plumbers however they were booked- called San Jose Drain and Main and they squeezed me in their schedule- great job and there when I needed them!!

Ashley Y.

09/02/2016 12:00:00 SA

Amazing guys. Called in the morning and they made it to my house later in the day, they fixed my sink within an hour and was on their way.

Lys S.

6/27/2015

After calling around a few places due to a clogged kitchen sink, plumbers were either booked for several days, did not pick up the phone, or did not call me back. One of the plumbers recommended that I call San Jose Drain and Main and I am SO glad I did! Giovani was able to get to my house within a few hours to take care of the issue. He was very friendly, polite, efficient, and was able to fix the problem in a short amount of time. Before he would leave, Giovani made sure that I ran all the areas having issues due to the backup... the sink, washer, and washing machine, making sure I was completely satisfied before he left the premises. He was up front with pricing when I called, very reasonable in pricing, and there were no surprises once he got there.
2 months later, I called Giovani again due to another issue with kitchen garbage disposal drain. Again he arrived within a few hours and took care of the problem quickly. This issue was actually a different issue than the initial visit which would not fall within the warranty he gave me, but he did not even charge me! Giovani really takes care of his customers and has exceptional service! He stands by his work and has great integrity. I highly recommend San Jose Drain and Main, you will not be disappointed!

Sue K.

1/13/2017

Giovanni, Nick and Sam are the best of the best. One, they are on time, two, very reasonably priced, and three, honest. OK and four, funny. They have a great sense of humor. I first used them when my sinks and tub were draining slowly. They did such a great job I had them back to install my new dishwasher. Wow, they were fantastic. I had to have them come back to work on the framing and that was because we ran out of time during the original appointment. I can't say enough about them and will use them again.

Mindy G.

10/01/2015 12:00:00 SA

Seriously, go straight to these guys. They saved me a TON of money and did a great on the spot job. No hidden costs, no games. Several other 5 star yelp plumbers came out and gave me insanely high estimates. Sam, from SJ Drain and Main, fit me in to his schedule, gave me a fair price and installed my sink on the spot.

Pete B.

06/09/2015 12:00:00 SA

Giovanni and Sam showed on time and took care of business quickly and professionally. I asked them if they could fix a leaky faucet and they said they could, but the manufacture would send me a new one if I waited. Then they told me how to replace it on my own. I liked the honesty! They could of easily of increased their billing to encompass the faucet.

scott m.

1/14/2016

Giovanni and Sam were here on time, reasonably priced and pleasant to have in my house. Would recommend and hire them in a second!!! Fixed my clogged drain and plumbing is good as new again. Thank you guys for a great experience!!!

Ward H.

12/24/2015

Even though today was Chriatmas Eve day Giovani came out this morning after a major clog in our home last night. He was very fair in his price and didnt recommend unnecessary extras. Got the job done and was very professional. Need more companies like this!

J C.

12/11/2016 12:00:00 SA

I called Sam this morning and he diagnosed the issue on the hone and debunked several more expensive theories that other plumbers gave me. He then showed up in the afternoon and fixed the issue within 30 minutes. Friendly, knowledgeable and friendly, what else can you ask for?

Bob R.

12/10/2016 12:00:00 SA

I called/texted the guys at SJ Drain and Main on Wednesday and they responded and came out on Saturday to diagnose and fix the problem within an hour. As with the previous time I called, Giovanni provided an honest estimate and does his best to provide a fair price for quality work. I would not hesitate to call SJ Drain and Main again for my future needs and highly recommend this company to anyone who wants to correct a plumbing problem quickly and fairly. Everyone wants someone in the business that they can trust, this is the real deal.

Saleha P.

12/17/2015

Highly recommended! I had a leak under my bathroom sink...they quickly diagnosed the problem and fixed it:)

May L.

8/20/2015

My handyman noticed a large amount of water in my crawl space and suspected a sewage problem. I called 3 companies and 2 of them made appointments for the following week. Giovani returned my call right away and came over to give an estimate. He and his crew worked on Saturday, Sunday, and Monday to replace an old sewage pipe. They were patient with my questions and explained all the work to my satisfaction. They also listened to my input when I felt I wanted another direction. Daniel even helped with the water in the crawl space by soaking it up with soil and pebbles. Daniel left my back yard in cleaner condition than it started with and I was really impressed. Good work and great service.

Zenid F.

11/30/2016

This is my first Yelp review and these 5 stars are well-deserved (and i'm a tough critic). Giovani and Nick fixed multiple leaks in our crawlspace yesterday. They were:
* on time (in their 12-2 window)
* gave real, understandable (no BS!!) recommendations backed up by photos and videos
* were reasonable with their prices and very transparent
* went beyond what I expected them to do to get the job done
* took into account that we have a kid and treated a bunch of nasty stuff in our crawlspace
* suggested preventative steps that we need to consider in the future
* gave us great advice for dealing with water damage /restoration/insurance; will probably save us a chunk of money
* kept us informed every step of the way and kept going into the early evening to get the job done
* from seeing pics of the new pipes they installed, they take care to do things properly and neatly
* kept their working area above ground very neat and clean; even layed down plastic in the crawlspace making it easy for anyone else to go down there
* loved that they do text; i'm a working mom and text is great for me
* great customer service (incl. Sam)

Do yourself a favor, use these guys. They know what they're doing and enjoy doing it well. I'm totally promoting them to all my family and friends in the South Bay. And keeping their business card close in case we need them again!

Caitlin A.

10/22/2015

I haven't even used San Jose Drain and Main, but I'm giving them a 5 star review for being the only plumber of 5 that I called to a) answer the phone, b) not stand me up for an appt, c) return my follow up phone call. Plus they were very helpful on the phone and even diagnosed the problem via text picture and a discussion. I didn't have to pay a service fee, they didn't make me feel rushed on the phone as I explained what was going on and what we tried, and offered to continue to help if their suggestions didn't work.

Richard G.

6/24/2016

These guys are great. My team was Sam and Jovarre, both very friendly, informative, helpful and fast. Sam conducted good problem discovery over the phone and text to make sure I would not be wasting my money by having them come and find a simple problem not needing them. Once it was clearly a project needing them, they came within 24 hours. They replaced a leaking garbage disposal, replaced my kitchen faucet and fixed a gurgling toilet. They gave me good product advice and guided me well in going out and buying my faucet for them to install. They bought and delivered the garbage disposal and toilet supplies. I could have saved days of hassle if I had called them sooner. I highly recommend them and will use them again.

Sandy Q.

6/24/2016

Professional, honest, and efficient. It took a few days for them to be able to come out and diagnose a problem with the water temperature in my shower, but, otherwise, I was very pleased with their work. I described the problem in a text message and was given an estimate, but no guarantee that this would fix the problem. I felt that this was a very honest approach. Their work was thorough and reasonable. I will definitely use them again and recommend to my friends.

Nik B.

11/25/2015

Giovani and his helper came out yesterday to unclog our toilet. They were courteous and careful in their work. Because our house is old, we don't have clean outs in that area. Giovani ended up going on to the roof to unclog it. He also charged me less than his usual fee to go up on the roof, which was much appreciated. Next time things clog up, we'll give them a call!

Kat R.

2/22/2016

Giovanni and Sam are great. Came at the end of their day, worked at clearing our kitchen drain until they found the problem. A bit harder than they initially thought the work would be. Professional, courteous, fun guys. Their number is now my default one to dial!

Cecilia H.

2/20/2016

Didn't use him for a simple job cuz he told us how to fix it over the phone. Nice man. He deserves a 5 star for his free advice saving me $$. Thanks!!!!

Mike C.

4/16/2015

Blocked drain can be the worst irony of life! I had 2 different companies one being Roto Rooter and the second being Drain King both come in and unblock the drain but only for it to be blocked two days later. Last thing you have when you have two babies in the house and everything over flows with dirty water. I was recommended San Jose Drain and Main by a good friend and viola unblocked drains and peace of mind. Professional reasonable and quick. Perfect troubleshooters!

brian b.

2/13/2016

These guys are great. Very communicative...gave me a time window and let me know 30 minutes before they'd arrive. Had them come to take a look at a clogged laundry sink...they snaked things out and realized the problem wasn't what I thought it was...they gave me some advice on how to solve it (even offered to walk me through it over the phone if I had trouble) and refused payment. Really stand-up, fair guys. Will definitely be top on my list next time I have problems.

Tracy D.

4/13/2015

Giovanni is honest,hardworking,respectful,responsive, plumber-magic maker. We have a 50 year old home, could not get the main clean out for the kitchen uncrudified to clear the kitchen sink. We pulled the dishwasher out.. pulled the undersink plumbing apart, however, could not get the main clean out uncrudified to open and clear. My husband an electrician (I am a real estate gal)and we and have many hook ups in the repair trades. None responded quickly enough. I called Giovanni from a referral of a real estate friend. Giovanni somehow (by miracle and knowledge) got the 50 year old clean out open and was able to clear the clog all the way to the front of the house. Cannot explain in words the complexity of this job and the risk of serious damage if the ancient clean out damaged. Giovanni is godsend..REFERRALS for life from us!

Wei Z.

02/12/2016 12:00:00 SA

I have a sink in garage that was clogged. So I called them this morning around 11 and got scheduled a time slot between 2 to 4pm. They called me 20 mins before they arrive to give me time to drive back home from office. The service is great as well. They explained the reasoning why it is clogged and also gave me suggestions about how to avoid it next time. Most importantly, their price is fair (I had bad experience with some other plumbing service). I think those guys are awesome! Will definitely call them again if it happens again.

V G.

6/17/2015

Giovanni and the SJ Drain team were great. They came quickly and got our drains running right away. Our aging plumbing will probably need significant work in the future, so we will definitely call Giovanni.

Kerri B.

02/02/2016 12:00:00 SA

There aren't enough stars to truly rate their work. They came out to fix my toilet fast. They explained everything they were doing. They gave me tips about my specific type of toilet. They were personable and made me feel like they were family members who had come over to help. Great price! Great service! Thanks so much guys! See you next time. You've got another loyal customer!!!

Irving O.

11/02/2015 12:00:00 SA

Wow! What a terrific team! Giovanni answered my call within 10 minutes and arrived 20 minutes later with his partner, Sam. They immediately diagnosed the problems and clearer my drain within minutes. They were intelligent, well spoken and very clean and professional. Besides they were fun guys and easy to work with. The billing was handled through paypal which I appreciated so I could keep track of the costs. Highly recommended.

Terry S.

5/29/2016

So happy to have found this company! Thanks to YELP I found a company that does what it says, when it says and for how much they said. I will definitely use them again, as the need arises. (Actually cost less than the quote over the phone...couldn't be happier!)

Lara W.

10/19/2016

Giovanni and Sam are the best! I had a company named Rooter quote me over $ 1700 to replace a valve in the bathtub. Sam and Giovanni did the work for $ 850. They have done quite a bit for me in the past from faucet installation to toilet replacement and each time they are professional, timely, HONEST, and genuinely nice guys. I trust them and I will not call anyone else.

Anton K.

10/17/2016

Giovanni is _amazing_. Professional, timely, reasonable but most importantly highly competent. I called him second time because of a different drain (I live in a 3-storey town home). I wish we had more service providers like him in other areas of our life.

Nav D.

5/29/2015

I usually write a review when it was either a very very bad experience or it was beyond excellent (since I work in customer service field I have strict standards).

I'm not the type of customer who won't know anything or what to do...I am pretty handy myself due to knowing how to do my research to know how to do it yourself or find a business that best fits my needs, quality expectations, and budget. This time around I couldn't take care of the issue myself alone. At first I had called another plumber to get an consultation on fixing/replacing the shower's constant leaking/low water pressure. The first plumber came to check what I needed done. After he inspected things he gave an estimate pretty north of my budget and a list of other things I needed to get done as well. Now I maintain things around my house regularly where I'm checking if everything is in good working order...but the way he talked to me made me feel like I don't take care or am capable of taking care of anything at all. Having been treated in such a manner in my own home made me decide I did not need this guy's services.

I was still in need of having the problem fixed. As I started my search for another plumber I was on the phone with a friend of mine whom recommended Giovanni. Immediately I googled San Jose Drain and Main as well as came to yelp. I read the reviews and decided to give him a call and boyyy am I glad I listened to my friend as well as all the reviews here on yelp.

Giovanni asked me a few questions to get an idea of the problem I was facing. He was very pleasant to talk to and was very very patience with my 'I'm already pissed and annoyed due to someone' attitude haha. After he got all the info from me He gave me the window of time he did not have an appointment (yes, it was the same day). Coincidentally that window worked for me and everything was set. Once Giovanni got to my house he showed very kind attitude and respect towards me/my house; He took off his shoes by the door when he first entered (maybe due to noticing all the shoes were by the door or on the rack or I, myself, wasn't wearing any shoes/slippers). Once he checked out the bathroom he, with a very straight forward attitude, told me the cost to fix it and I was very surprised (since I had gotten a much higher $ amount) It was very well within my budget and couldn't believe he was working around my budget/needs. We agreed and he went to work. He had everything he needed with him in his vehicle. He was very quick and took care of the problem with high efficiency and in short period of time. As he was working I was there to see what he was doing/how he was doing it (learning experience) as well as having a conversation with him. I asked him questions in relation to plumbing and about the issues the first plumber had told me about. He answered and explained everything in detail. After the job was done he cleaned up not only the mess due to the work he was doing but he even cleaned the vanity which he didn't even use.

For his excellence in his field of work, AMAZING customer service, respectful attitude, and having that very open and friendly personality I recommend Giovanni to not only my family and friends but to anyone who's looking for great quality work that works with your budget and that AWESOME customer service that's quite rare to find these days. I promise you that you'll remember those days where getting amazing customer service was something normal and He's the type of person who you'll want to call every time there's a plumbing issue; just like you go to a certain restaurant or pub or store because you feel at ease/comfortable.

Thank you Giovanni for providing such excellent service and being more like a friend than friendly while you were here. I'll be sure to call you if I'm ever in need of plumbing services.

GreenEyes R.

10/23/2015

I had partial blockage in the main line, gurgling toilet and sewer smell and after the 3rd day I realized it was only getting worse. Called 4 different plumbers and all put me off until next week. San Jose Main and Drain came out within an hour of my call. Fast, courteous and effective. Even warrantied their work if any problems. Giovanni is the owner - straight to the point, no up-sell, no BS and even better he is in my neighborhood. I would definitely call them again if needed. My daughter and I are so happy they could solve the problem so quickly!!!

Christine B.

5/16/2016

Those guys did an outstanding job. They tried several ways to unclog one of the main drain pipes from my kitchen and through their persistence were able to successfully get the job done. If I could give them 6 stars I would. They arrived when they said they would, and got right to work. I would recommend. Thanks Guys!

EMaree A.

10/05/2016 12:00:00 SA

I hired Sam based on his awesome Yelp reviews, and I am happy to say, I was extremely satisfied with him, Giovanni, and their service!!! They did exactly what I requested, replacing a toilet, and did a fine job of it. We all know what a $#!++y job this is, but they kept everything clean, and made sure all was working well. I also asked Sam about a faucet outside that had broke recently. Nothing he planned on, but Sam was kind enough to say he would buy the part and come back the next day to fix it. Sure enough, he said he would call 30 minutes before he arrived, and he did!! There is nothing like hiring someone you can trust and rely on to be PROMPT, with good communication, and do a GREAT job!! Thank you San Jose Drain and Main!

Alex H.

01/04/2016 12:00:00 SA

Great service. I had some roots clog up my main sewage line, these guys came out quickly after my first call and finished the job quickly as well. They explained the problem to me and even helped with something else unrelated without charge. These guys are friendly and professional, highly recommend!

Anthony Z.

05/04/2016 12:00:00 SA

Had a slow drain and he quickly diagnosed the problem. Excellent service!! Friendly and professional - he even showed me how to fix the problem in the future. I cannot recommend enough.

John F.

9/15/2016

These guys were excellent! I had another company out who insisted I needed major plumbing work because after ONE try he couldn't unblock my shower drain line. Sam came out and after trying 2-3 times was able to break up whatever was in the line and cleared it! Not only that he was less expensive than the quitter who failed the first time. I highly recommend San Jose Drain and Main.

Steve C.

09/06/2016 12:00:00 SA

San Jose Drain & Main is a wonderful plumbing outfit. We had a clogged kitchen drain and I didn't know where to turn. So I searched Yelp and found these guys. Sam and Jovarre were booked solid, but asked me to text them the details and they'd call back to set up an appointment. Sure to his word, Sam texted back and said they could be here between 1-3pm last Friday. They arrived a little after 1:30pm and it took them a whole 20 minutes to clear the clog. The cost was minimal and the work guaranteed. Sam and Jovarre were professional and personable. I will call San Jose Drain & Main with all my plumbing needs.

Becki E.

9/14/2015

Same day service, great result, and good advice to prevent it from happening again. Would definitely call again for our plumbing needs. Highly recommend!

H G.

09/02/2016 12:00:00 SA

After two other plumbers flaked out on me (I really want to name them here but fear a brick might be thrown through my window if i do...), I called Sam at San Jose Drain and Main and they were able to come over within an hour and fix the clogged drain pipe. They were professional, super nice, and most importantly, capable. Call these guys.

Renee S.

8/30/2016

Giovanni and his helper came out to replace a broken faucet set over a bathroom sink. Outstanding service, fast, friendly and extremely professional! Will use again to replace master bathroom fixtures next!

Bob N.

8/19/2016

The guys who came out were nice and courteous. They arrived same day and within the first 30 mins of the 2 hr window. They listened to the issues we had and were able to confirm and fix issues (one by snaking, other by replacing two valves) quickly and a very reasonable price. In addition, they checked other things to ensure there were no other causes of the leaking faucets. So I'm very happy with the work and results. 5 star review well earned.

G K.

03/05/2018 12:00:00 SA

Sam and Jovarre took my job. Communication with Sam by telephone, picture uploads of my issue, and texting was excellent. They quoted a very fair price and did the job I called them for in a very timely manner. Sam kept in touch and arrived in the window of time he said he would. Both men were professional and courteous. Shortly after they left, I discovered that the job I had them do did not fix the problem. I called Sam to let him know I still had a leak and he arranged to come back the following day. He inspected and assessed the issue. It ends up that some previous work done by someone else was not done so well and had damaged the pipe in the same area causing the leak. My repair was about to get much more costly! Luckily, Sam was determined to solve the problem. He thought through a way to do the repair that was successful. It saved me a lot of headache and money. San Jose Drain and Main have a 5-Star average with well over 300 reviews for good reason. Don't waste your time trying to contact the other guys. I'll be contacting SJD&M for future plumbing needs for sure!

Brian O.

10/29/2015

My issue was pretty simple - a clogged main line. But they responded ASAP, came out the same day, did the work conscientiously and thoroughly, and went above and beyond to get the job done right. Thanks, guys!

Nima B.

10/26/2015

I called San Jose Drain and Main because I had a leak under my kitchen sink. The gentleman on the phone asked to me check the end of my sprayer and make sure its tightened. Sure enough, that fixed the leak!! Calling them saved my $120 minimum. Even though they did not make any money, they helped fix my leak. Thanks so much for your help. Awesome service!! I will definitely remember this if I have future plumbing issues.

John F.

2/24/2016

Giovani and his team were outstanding. They were honest, professional, and did a great job at repairing some issues below my sink. This is what 5 stars is all about! If you want a honest job done right the first time call Giovani and his team. Thanks again guys!

Ardie J.

10/24/2015

This is the best plumbing company I have used and believe me I have used many, I live in an apartment and share the line with my upstairs neighbor. My drain in the kitchen, was backing up, AGAIN!!! When I contacted San Jose Drain and Main, I explained my problem and was asked to send them a text and they would text me back with an ETA. Probably within 15 minutes I was texted with an ETA of 30 mins. Giovanni, arrived right on time, perhaps a little earlier. He cleared the drain by cleaning out the outside clean out. Of the many plumbers I used for the same problem, none of them ever cleared by the drain by cleaning out the outside clean out. I definitely can tell the difference. I would most definitely recommend this company. Giovanni, even gave me tips to avoid future problems, since I was sharing the line. He was very professional and did not try to sell me other services. And the price, it was very reasonable, in fact less than most of the other companies I have use. Excellent response time, service and price equals 5 stars in my book.

Sean B.

2/20/2016

Sam and Giovanni were great. Communication was great from the moment I first called about my broken water heater. They normally don't start work until 10am but Sam offered to come by early and start draining my water heater just to get things going and speed up the process. Great service. Highly recommended. Will definitely use again the next time I need plumbing services.

Phil P.

10/12/2015 12:00:00 SA

Made a call, texted my address, received confirmation and Giovani showed up right on time. He had our clogged drain cleared in less than an hour. Thanks Giovanni for being on time, courteous and professional!

Michelle Y.

02/10/2016 12:00:00 SA

Every year, we need to call the plumber to help unclog our pipes that run from our laundry line, through the kitchen, to the bath tub. We decided to try a different company this time and we were happy with San Jose Drain and Main. Two friendly and professional gentlemen arrived on time and fixed our pipes in no time. They took the time to explain what they did and answered all our questions. Great Job guys!

Mike J.

02/02/2016 12:00:00 SA

Every once in a while you just run into good people. This is who you'll find at San Jose Drain and Main. I had a jammed garbage disposal and called them up to send out someone to fix as I wasn't able to get it unjammed. I received a call back from Sam about 10 minutes after I left a message and instead of setting up and appointment, he walked me through the process of unjamming the disposal myself and had my sink up and running again in 5 minutes, NO CHARGE! That's just not something you expect in this day and age. Thanks Sam!

Deloris M.

1/16/2016

I just want to thank San Jose Drain and Main! My back bathroom was over flowing with , well... not really pleasant stuff.. I looked on Yelp and found San Jose Drain and Main. I am so happy I did. I called about 2pm today (1/16/16) and I got a text about 4:45 saying they were on their way! They arrived are were very professional, extremely knowledgeable and nice. They explained what they were going to do, gave me a very good price and went to work! I am defiantly going to recommend to friends and will use again. They also give a 90 day warranty so that is just a plus!

Kirk Y.

06/08/2016 12:00:00 SA

I used San Jose Drain and Main to install a city clean out at my house and they were great. Excellent communication, they clearly explained what they would do and Giovanni even responded to my texts and calls on Sunday while he was at Church. One of the rare companies that busts ass and gets things done the right way. I have referred numerous neighbors and friends already. They are now my plumber of choice. Giovanni, Nick and Sam have been awesome. Thanks guys!!!

Eric B.

06/04/2016 12:00:00 SA

Called at 9am, here by 1120am, drain clear by 1145am. Ontime. Fixed it quick. Very happy with their quick service.

Colin H.

8/28/2015

Great, prompt service. I called on a Saturday with a bad leak on the main line entering my new house. Sam asked for a photo of the leak and told me he'd be there at 10:00 the next morning. He finished the job quickly and gave us a one-year warranty. He also was honest with me about re-piping my whole house, letting me know that wasn't his specialty and referring me to a qualified colleague at a different company. Thanks for the quick work and the honesty!

Ken G.

5/21/2016

These guys are very knowledgeable about residential plumbing problems. I had a clogged toilet accompanied by a slow draining shower. I tried a plunger and toilet auger and neither had any effect. I was afraid I had roots growing into my pipes. When Sam and Jovare arrived they determined rather quickly that it was probably not a root issue. They used their longer and more powerful auger and had our problem fixed in a couple of hours at a reasonable cost. I will definitely use these guys again for any future plumbing problems.

Dan M.

5/17/2016

I don't write reviews. This is my first. But had to write about these guys because they are a good business. My main line was backed up with a very slow drain. Spoke with Giovanni on the phone and he explained the potential cost (phone quote and explained two sets of costs based on what access they had). Giovanni and his crew came out. Professional guys, knowledgeable, and friendly. Gave me a heads up on some improvements but no hard sell. Did the work for the quoted price and quick. Showed me the problem and explained potential future problems and how to avoid them. Great overall experience and would highly recommend for any plumbing issues.

Helen F.

05/02/2016 12:00:00 SA

The plastic pipe to the mains water meter sprang a leak. Giovani and Tim were here in ~20 mins. Fix completed in 1.5 hrs, including getting parts. $650. No credit card payment, only check. Very nice, efficient, polite and personable. Excellent customer service. Recommended.

Roma B.

12/02/2015 12:00:00 SA

Had back up problem with bathroom tub and shower. Called a few plumber service and Sam was the most responsive and accurate in his analysis. They were home on time, professional, and polite. I couldn't have asked for a better experience working with any contractor. They did a great job.

Frank L.

4/13/2016

Nothing but a positive experience. My appointment was between 12 and 2:00pm, and they arrive at 12:10pm. That pleasantly surprised me. The guys went right to work and explained everything they were doing. Sam provided me some advice on simple cap improvement for my clean out that I can do myself. Pricing: Very fair. San Jose Drain and Main is my new go to plumbing company.

Alissa T.

04/11/2016 12:00:00 SA

Wish I could give them 6 stars. Great quick service at an affordable price. Very professional and personable. Highly recommend them for your plumbing needs.

Jaime W.

10/21/2015

Giovanni and Sam are amazing! I called 2 other plumbers who got great reviews on Yelp first. One had a full voicemail box and instructed me to text. I did and got no response. The other couldn't come until tomorrow and refused to give me a quote over the phone. Giovanni answered the phone immediately and asked a lot of questions and answered all of my (many) questions. He gave me various options with exact quotes and came over within an hour of me calling him. Most plumbers do not go on roofs, but I don't have a main cleanout, so he did the work from the roof. The job was done in under 20 minutes, everything is unclogged, and he even spent time with me afterward talking about other potential problems and educating me about my house and its plumbing. As a single mom who just bought my first house, it was such a pleasure dealing with nice, professional guys who took the time to explain everything. I will definitely be calling them again!

PS. after looking over all the other reviews and seeing that every single customer has given him 5 stars (which might make me wonder when viewing another business), I just want to mention that no, we're not paid to write these reviews :). Giovanni and Sam are the real deal. Use them the next time you have a problem!

Paul P.

03/10/2016 12:00:00 SA

Sam's a man of his word: he promised and in no time he delivered. Basically, we had a clogged kitchen sink; he promised to come the same day between 1-3pm; he came around 12:30pm, and in less than 1/2 hr the work was cleanly and efficiently done. Professional and friendly. Needless to say, we'll recommend him wholeheartedly to our friends.

Sarah P.

03/07/2016 12:00:00 SA

I called Sam a week or so ago and asked for advice in purchasing a toilet and a quote for installation. He was very helpful. Toilet was delivered Saturday, they were able to get me on the schedule for installation Monday. Everything was taken care of within an hour or so, site was left clean and they checked out the dishwasher for me as well. Would give 6 stars if it was an option.

Nancy Z.

06/11/2015 12:00:00 SA

I had a cog problem in my kitchen pipe and I called San Jose Drain an Main. They came in 30 minutes and fixed my cog problem in 10 minutes. I am impressed by their services and will use their services again in the near future if I have plumbing issues.

Susanne K.

2/29/2016

I have a drain that runs the length of the house that carries water from the washer and the kitchen sink. I couldn't clear it myself with the methods I've used before (hose and bladder, Draino) so I called San Jose Drain and Main. They were able to come the same afternoon. The clog was pretty far down the line, and they needed to switch to a heavier duty machine - but they cleared it in under half an hour. I'm so grateful to be able to use my sink and washer again, and to know who to call in the future for courteous and professional service at a reasonable price.

Laurie L.

2/29/2016

Woohoo! Giovani & Samuel just left and I am so very pleased with the service they provided and their professionalism. I had called another company at 8 this morning and never heard back. I called San Jose Drain & Main at 12:45 explaining I had a main clean out drain that appeared to be clogged by tree roots. I was quoted a flat rate for them to come out but it might not be until the next afternoon. HOWEVER, they would try to squeeze me in this afternoon if time permitted. Low and behold at 2:30, I got a call that they could come by in 15 minutes. Perfect! They unloaded their equipment and went to work and within 20 minutes the drain flow was back to normal. Thank you, gentlemen! It was a pleasure doing business with you!

Jeff D.

9/26/2015

On a Saturday afternoon our rental property was having issues with drainage problems as the toilets and showers were clogged. Giovani was contacted after reading his stellar Yelp reviews and he showed up as soon as he could and snaked out the sewer line. Giovani charged a fair price and we would certainly hire him again should we require similar services. Thanks Giovani....you're on Jeff's List.

Adriana T.

2/15/2016

These guys were great. Both toilets and bathtubs were clogged, and they were able to come out within half an hour. Very professional and quick. They had to go up onto our roof to snake the drain, and they were able to get the job done within 45 minutes. I would highly recommend them!

Joe A.

2/15/2016

These guys are on time, and great at what they do! Great communications and awesome work ethics. I would recommend them for family and friends.

Nick B.

02/08/2016 12:00:00 SA

What excellent service! I called Giovani with a question about my sink. I was expecting a complicated fix, I told him what was going on and he was able to diagnose the problem over the phone. He gave me the option of coming out too look at it for a very small service fee or he could walk me through the process over the phone. I did what he suggested and it worked. I am so grateful that I called, I will defiantly be coming to him for any future plumbing issues with my home.

Gyani R.

02/04/2016 12:00:00 SA

Today I had an emergency situation with clogged toilet. I called the guy, who did the job for me just two weeks ago. The guy flatly said he does not give any warranty (I hated their business approach). I contacted Giovani at San Jose Drain and Main, who promptly agreed to come in the afternoon. He finished the job without any fuss and fixed it promptly. He further assured me that if the problem recurs within next 90 days, he will do the job for FREE. I strongly recommend San Jose Drain and Main for all jobs of clearing clogs. I will definitely contact him for all my future plumbing related issues.

Kevin B.

1/25/2016

Great service!! Came out on a Sunday to help us get the water running in our recently purchased condo. It's our first house and we could not clean or do any work until we got the water flowing, so he came out on his day off to help us out. Very friendly and fast service. Better prices than the other plumbers we called.

Jennifer P.

1/23/2016

Trust me, these are the guys you want to call for your plumbing concerns! We called based on their stellar Yelp reviews, and they completely live up to their reputation. They came within an hour on a weekend when other plumbers were closed. The B.S. we were waiting for never came -- we got true, personable professionals who know their stuff! To top it off, they even removed their shoes when they came inside the house! These guys will be our go-to from now on and we highly recommend them to everybody!

Melissa E.

4/27/2015

I have used Sam a couple of times before, so when our shower backed up again, I called Sam. He came over quickly and he and Giovani worked on the puzzle of why our shower/toilet had backed up. They finally got it cleared!!! Then Gio cleaned the shower of all the yuck that had backed up! Sam is always professional, friendly and fair. Thanks Sam and Giovani!!!

Jason L.

1/13/2016

The guys in San Jose Drain and Main really take care of their customers. We had a dirty water backing up problem. They came to fix the issue and gave us a 90 day warranty. A week later, the dirty water was backing up again. After I called them, they honored the warranty and came to fix the problem again. They are friendly and honest, no BS. I will definitely work with them again when I am ready to have a clean-out installed!

Cyndel P.

04/04/2016 12:00:00 SA

The service was wonderful, curteous, speedy and efficient. Giovanni asked the right questions before coming so he was prepared with the right tools and knew how to jump right in to fix it.

Alice H.

3/31/2015

This plumber is a gentleman does great work for a reasonable price. I will definitely call him again and thus highly recommend him.

J K.

12/24/2015

Daniel has come out to help us with two separate plumbing issues recently -- a broken pipe to our water softener and a clogged pipe that was causing flooding in our garage. Both times, he was prompt, diligent, friendly, and solved our plumbing problems for a fair price. We will continue to call San Jose Drain & Main for all of our plumbing needs, and they even have a family plan discount for repeat customers. Thank you, Daniel!

Jay S.

12/01/2015 12:00:00 SA

Giovani and Sam are awesome. I had a water heater that was flooding the garage. They walked me through shutting the water and gas off until they got there. They replaced the old water heater and had a new one in place quickly. They are efficient, give a great price and do clean work. I will definitely use them for all future issues and have already reccomended them to a family member!!!

Nadezhda W.

11/11/2015 12:00:00 SA

Excellent prompt and professional service. These guys cleared out our main drain and did a great job. Love the 90 day warranty. Very personable and great to work with. Thanks guys!

Mary ann K.

10/31/2015

When your toilets and tubs back up, call Giovani! He fixed the issue in a half hour and was here on time. The price was very reasonable. We will keep is card on file for future mishaps.

Michele B.

9/22/2015

Giovani and his crew are the best! He answered his cell on a Sunday when we had a plumbing emergency because of tree roots in the sewer line even though he does not work on Sundays. On Monday, when his snake, due to what in the end turned out to be incorrectly positioned piping under a toilet, came up through the toilet and broke it, he immediately replaced the toilet at his own cost and did not charge for his work that day. He completed a cleanout valve for us and has done other work in the meantime. He is more than fair, honest, very professional, pleasant, and extremely reasonable. We will most gladly rely on San Jose Drain and Main for our future plumbing needs.

Darlene G.

9/20/2015

Really happy with the service. My call was returned promptly and they came out to fix a backed up sewer problem very quickly. Giovani & Sam were very efficient and cleaned up so you would not know they were even there. Thank you.

Melissa E.

4/27/2015

I have used Sam a couple of times before, so when our shower backed up again, I called Sam. He came over quickly and he and Giovani worked on the puzzle of why our shower/toilet had backed up. They finally got it cleared!!! Then Gio cleaned the shower of all the yuck that had backed up! Sam is always professional, friendly and fair. Thanks Sam and Giovani!!!

Jason L.

1/13/2016

The guys in San Jose Drain and Main really take care of their customers. We had a dirty water backing up problem. They came to fix the issue and gave us a 90 day warranty. A week later, the dirty water was backing up again. After I called them, they honored the warranty and came to fix the problem again. They are friendly and honest, no BS. I will definitely work with them again when I am ready to have a clean-out installed!

Cyndel P.

04/04/2016 12:00:00 SA

The service was wonderful, curteous, speedy and efficient. Giovanni asked the right questions before coming so he was prepared with the right tools and knew how to jump right in to fix it.

Alice H.

3/31/2015

This plumber is a gentleman does great work for a reasonable price. I will definitely call him again and thus highly recommend him.

J K.

12/24/2015

Daniel has come out to help us with two separate plumbing issues recently -- a broken pipe to our water softener and a clogged pipe that was causing flooding in our garage. Both times, he was prompt, diligent, friendly, and solved our plumbing problems for a fair price. We will continue to call San Jose Drain & Main for all of our plumbing needs, and they even have a family plan discount for repeat customers. Thank you, Daniel!

Jay S.

12/01/2015 12:00:00 SA

Giovani and Sam are awesome. I had a water heater that was flooding the garage. They walked me through shutting the water and gas off until they got there. They replaced the old water heater and had a new one in place quickly. They are efficient, give a great price and do clean work. I will definitely use them for all future issues and have already reccomended them to a family member!!!

Nadezhda W.

11/11/2015 12:00:00 SA

Excellent prompt and professional service. These guys cleared out our main drain and did a great job. Love the 90 day warranty. Very personable and great to work with. Thanks guys!

Mary ann K.

10/31/2015

When your toilets and tubs back up, call Giovani! He fixed the issue in a half hour and was here on time. The price was very reasonable. We will keep is card on file for future mishaps.

Michele B.

9/22/2015

Giovani and his crew are the best! He answered his cell on a Sunday when we had a plumbing emergency because of tree roots in the sewer line even though he does not work on Sundays. On Monday, when his snake, due to what in the end turned out to be incorrectly positioned piping under a toilet, came up through the toilet and broke it, he immediately replaced the toilet at his own cost and did not charge for his work that day. He completed a cleanout valve for us and has done other work in the meantime. He is more than fair, honest, very professional, pleasant, and extremely reasonable. We will most gladly rely on San Jose Drain and Main for our future plumbing needs.

Darlene G.

9/20/2015

Really happy with the service. My call was returned promptly and they came out to fix a backed up sewer problem very quickly. Giovani & Sam were very efficient and cleaned up so you would not know they were even there. Thank you.

Lisa S.

3/31/2015

I had an emergency situation and Giovanni came out as a favor to me as my plumber was unavailable and he was recommended. He was on time and went above and beyond in fixing the problem and going to home depot to get parts needed for me and made sure I had no other problems. He let me know if any issues to please call him but he took care of a huge leak I had under my sink and put in new hardware and all for me as well. I am very impressed with his professionalism, going above and beyond, and having very reasonable rates. I would absolutely call him again!

Tm G.

7/29/2017

Giovanni and Nick not only provided excellent, high quality service, but in addition took the time to explain what they were doing, why it was necessary and to answer all of our questions. In addition, Giovanni took one look at a water heater another contractor recently installed for me and in 30 seconds ran down each and every code violation (and then fixed them at no charge !). Both Nick and Giovanni have been out to our house twice for review of work we wanted done, and spent a lot of time helping us understand what was involved, all before we had paid them for any job. On their third visit they replaced house main shut off valve, fixed accumulated deposits that were blocking water flow in one of our bathrooms, cleaned up an existing toilet supply line, installed an access panel to allow change out of an old set of bathtub fixtures and rough in in another bathroom. Fair price and excellent work done quickly and professionally. As a team they were respectful of our time and our constraints. We have several more jobs and they will all go to San Jose Main & Drain. I highly recommend them for their fair pricing, high quality work and last but not least, because they care about their customers.

Johnny X.

10/24/2016

I was going to repair my leaky shower valve but the main shutoff valve wouldn't turn off. The piping was a mess covered in stucco and had galvanized mixed with copper. I saw the reviews on Yelp for San Jose Drain and Main and gave them a call. I do plenty of things myself but this looked to be past my reasonable area of competence. Giovani and Nick came out. They were courteous, very professional, and on time. They were willing to answer my questions and explain things to me. I had them replace the shutoff valve, replace the piping around the valve, and fix my leaky shower. The soldering on the copper pipe looked well done and they put much better valves in than were originally there. There was a small ground clamp missing from the pipe and Giovani was willing to come back after the job was complete to put it on. All in all I am very satisfied with their service and responsiveness.

A G.

6/22/2016

called them and they were very attentive to the problem . Gave us an appt for same day. they did the repair and explained to us about the problem we have.... very friendly . Would recommend their services highly...

Meena N.

11/01/2016 12:00:00 SA

Just had Giovani & Nick over earlier today to switch out a rusted & leaking bathroom faucet (Sam had come over Saturday to check it out and determined it was past saving, so we just had to go pick out one of our choosing first). Easy to get a hold of, via either texting or phone, came (and finished!) exactly in the window of time they said they would, and were great about giving a heads up 15min out so we could head back home instead of being stuck twiddling our thumbs till they got there. And of course, most important of all, they did a fantastic job with our faucet replacement, even tackling an unexpected drain mismatch issue and handling another small side project I threw at them last minute (replacing the diverter on our tub/shower unit). As others have said, fast, courteous, professional, knew what they were doing, competitively priced, and great with our kids too! Would definitely use them again if any further plumbing issues arise!

Kelly S.

7/18/2016

We discovered that our six month old garbage disposal that was installed as part of a full kitchen renovation was already rusting. I researched it on-line and that particular model seemed to have this issue. I chose a different brand and started looking for somebody who could install it for us. While it seems straight forward enough to install, best left to the professionals after the kitchen disaster we had that forced the renovation/remodel. I called San Jose Drain and Main and explained our situation. He asked me what model I purchased and advised I would do better with a different brand, but said either way he could install no issue. I took his recommendation in large part due to the wonderful reviews other satisfied customers have posted here. When I received the new model (and boy was it a better quality product), I sent a text, we set up a time and when they came to install they were exactly on time and so courteous. Came up and asked where they should park, took their shoes off without me even having to ask or give them booties, and did a great job of installing the new disposal and disposing of the old. I would happily have them return to our home again for any future plumbing needs. I highly recommend San Jose Drain and Main. They handle most of the scheduling through texting as they are a small crew, but it is great! Very convenient and they get back to you quickly. Great work!

Susi L.

10/05/2015 12:00:00 SA

After reviewing all of the reviews online and talking to different plumbing and sewer repair companies by phone, I chose San Jose Drain and Main. Like one of the reviews said, I also feel like I struck gold! Giovani and his team (Sam and Danny) punctually came to our house, and as promised, their first order of priority was to unplug our drain and sewer clog issues by cleaning our main line from the roof vent hole. After then, Giovani took time to assess the installation of a house clean out system as recommended by many of the other sewer and plumbing repair companies and himself earlier. Due to the way our house sewage line is situated (under concrete walk ways), Giovani explained what would entail to installing a house clean out system vs. a city clean out system. Giovani did not push us to make a decision right away; rather, he allowed us the opportunity to consider his recommendation, and think through all of the advantages and disadvantages. We appreciated Giovani's patience to explain and his respect for us to make our own decisions. Since our two toilets were also not functioning properly, I asked Sam for a recommendation. Like Giovani, Sam gave me the recommendation, but also tirelessly explained why certain toilets are better than the others. I have had sewer and drain issues at our house before; however, we have never met any professional and skillful certified plumbers like Giovani, Sam, and Danny. I highly recommend San Jose Drain and Main without any hesitation. You can not go wrong with the pro team Giovani has!!!

Donna C.

2/19/2016

I contacted San Jose Drain and Main for a clogged shower drain and concerns I had regarding our garbage disposal and toilet. I called and let Giovanni know that I had a limited time that I would be available to be home for the appointment and was so happy when Giovanni worked with me to meet my availabilty. There are very few companies today that will work with their customers on setting appointments. Giovanni even arranged to come out earlier which really impressed me. Both Giovanni and Sam came to my home and they both remove their shoes before coming in the house. Giovanni went to work on the drain and Sam looked into the disposal and toilet issues. He advised me about both issues and what I needed to repair now and what could wait, which I appreciated. I would definitely recommend San Jose Drain and Main for all your plumbing needs. I will definitely be using them again for my plumbing repairs.

N C.

05/06/2016 12:00:00 SA

I'm a fan. Called with an issue with old piping not aligning with new sink drain in a vanity installation. Sam was polite and attentive and after hearing my description, asked if I could send a photo. I did and he immediately called me back. He told me that he could come do it the next day with a minimum of $125 service fee OR he could tell me how to do it and followed that by saying it was about a 5 min. job for him and he had faith in my ability to do it if I wanted to try. If I didn't want to try, he was happy to schedule me for tomorrow. WOOT! He carefully explained what I needed to buy and where, what I needed to cut and how, etc. I see clients in my home and need a functioning bathroom ASAP. I'm thrilled that he was immediately willing to offer me a solution to try for today even though he didn't know about the client situation, saving me money and waiting time. Worst case scenario, I can't fix it, call him to schedule for tomorrow and remain grateful that my client still wants to come here despite the bathroom chaos. Best case, I can do it myself with the guidance he offered. I will definitely contact them with future plumbing needs.