Roy's Plumbing

I'm a DYI'er and ran into a problem replacing my bathroom faucet. Called Roy's because of the positive Yelp ratings. Roy arrived in a timely fashion, replaced the faucet and showed me some other issues with the sink and made the repairs. He is polite and friendly as well.

We have a separate nozzle and pipe that allow water to fill up our pool and that broke in the evening. It broke in the full flowing position so we had turn the water off to our house and Roy was the first plumber I called. He was able to come out the next morning and replaced the pipes and even made it higher up so it was easier to reach. He is very nice and cost was reasonable.

There is an honest, knowledgeable and reasonable plumber in Sacramento!  I am a retired General Engineering Contractor ( we built sewer lines for government and sewer treatment plants).  I know the business very well.  I am also an absentee landlord.  I had another large plumbing company out to help with a clogged sewer lateral: They could not help, and proposed a complete new lateral line for many thousands of dollars.  What they were telling me just did not make any sense.   I cancelled them and called Roy.  I am sure glad I did.  He came out on New Year's Day and cleaned the line out for a regular charge.   He came back the next day and installed a proper cleanout.  All was done professionally, happily, and for a very, very reasonable cost.  I will call Roy for any plumbing need I have.  I trust him, and being out of town, that is important.
John

I had been looking for a plumber for quite some time to fix my master bathroom shower drain, I decided to call Roys Plumbing because I saw his flyer up at the Anatolia Clubhouse. I did not think he would answer since I called on a weekend but we scheduled an appointment for the next day, Sunday. I couldnt be happier with the service my shower drain is fixed and Roy even gave me some tips about the painting that I was doing in my house. I will definitely use his service again if I ever need it.

Reached out to Roy to install a whole house water filter.

Initially, Roy was very responsive, friendly, very knowledgeable.

Once we agreed to hold off until beginning of next year we had a baby so it was hectic. He said perfect timing to recoup his Christmas money spending. Cool.

First it was impossible to get a hold of him. There was an illness so totally understandable. He said he would call back. Never did. When wife picked up, he was out walking his dog so he was getting better. Wife said he would call back, even said he mentioned about our job. Ok cool.

Since we both verbally agreed, I reached out and finally when I did, I told him I would follow-up in the next few weeks to confirm a time. He said he was open.

When I called him again, he still wanted to proceed. Actually, he mentioned he was on a job site already and was busy.

Called the week to confirm and still good to go. We arranged our time and vacation since we had babies and water was going to be shut off.

Stated the time he would show up. Didn't show up, called that day to confirm, no response just ringing. Nothing.

Dealt with a lot of contractors, most have been great with others with most epic sob story you can think off.

His reviews are great which really threw me off but they seem to be a few years back and I guess it has went downhill since then.

Roy was probably the worse in communicating, follow-up, and showing up.

I would avoid Roy completely if you value your time.

I chose Roy's Plumbing based on the reviews but my call got referred to another plumbing company without being told and they did a fine job I guess but filled in the hole leaving a huge bump that I had to clean up.  They also seemed to have overcharged this very ignorant person as they stated they upsold the job and shared money with Roy's.  

I can't give a true rating but not happy with the situation.

This Awesome Team called back & Arrived within MINUTES and Fixed my Emergency Situation. I was so fortunate and gracious. He quickly got my Corroded Cold Water line to our Washing Machine fixed up so the Installation Team could remove the old Machine and put in the New!

Roy was recommended by a contractor friend and he came to our house to help us correct a plumbing mistake from the previous owner. Very courteous and easy to work with.

This is my first review on Yelp. I didn't know that finding a good, honest plumber to install a whole house water filter + softener (Aquasana EQ 1000) would be this difficult. I knew it would cost me around $500 because one of my friends paid $400 for a similar filter (Aquasana EQ 300) 18 months back. I called a number of plumbers in our area and was really frustrated by the response.

Plumbing Company: The technician is on the way to give you an estimate. You be at home at 11 AM.  (we reached home to talk to him. But the technician got something more important than our appointment and didn't show up)

Plumber 1: I don't know about other plumbers, but my rate is $900 (Me: Thanks!)

Plumber 2: I will install the filter and build a nice, beautiful Redwood box to protect it for just $1500! (Thank God, he didn't suggest using gold pipes instead of copper)

Plumber 3: You buy me the materials. I charge $50/hr. and it would take about 4 hours for me. We can finish the job within $500. (I agreed and asked for a reference. After that he never showed up)

Plumber 4: I won't rip you off like others. I think (???) I can do it for $550 (he called again in couple of hours and said he wants $850 to do it)

Plumber 5: ... Plumber 6: ... (A lot of no shows)

The filters were sitting in our backyard for almost 5 weeks. Finally I found Roy on Yelp and he came to our house.

Roy: I can do it for $700. It looks like the materials would cost me $300.

Me: I know the price of copper pipes and fittings. I am looking for a more reasonable price. Can you do it for $500?

Roy: No Raj, that is too less. I can do it for $600. If it is OK, I'll come around 9 AM on Tuesday to install it.

Don't ask me how but I felt Roy is the right man for the job after talking to him. I agreed to $600 but was wondering if he would show up on Tuesday morning (experience!). Roy came on Tuesday morning and did a fabulous job. He brought a wooden plank and wood blocks to fasten the filters against the fence for support. He installed a neat bypass line with stopper valves to redirect water while changing filters or in case of any issues with the filters. It took almost 5 hours to complete the job and in the end not a single drop of water leaked in the new lines. He is a very friendly person and a professional plumber with lot of experience. Next time if I ever need a plumber, I will call him first. Thanks Roy, we are enjoying clean, healthy and tasty water now.

Roy was excellent! I had a plumbing project I tried to repair myself, realized I needed a pro, called him on a Saturday, Roy answered the call and was at my home the next AM (Sunday). He was very friendly and professional, repaired the issue and even made additional adjustments and repairs with a few minor parts. Everything is so much better! He was very fair and reasonable. Roy is THE guy!

Bill

Totally nice guy! Fixed my clogged tub within hours of calling him. Highly recommended!

Roy was great.  He called to tell me he was on his way.   He quickly assessed the running toilet, leaky faucet and non-working tub/shower diverter and gave me an estimate.   To my surprise he said he could do the work right then and there.   He completed the work in the time he said would.  I would hire him again in a minute.

Roy's Plumbing Company is great!  We called in the evening and he was here the next morning, even though we didn't have an emergency.  He was prompt, on time, courteous, fair and polite.  He gave us helpful hints about energy savings as well.  I would most certainly recommend Roy to anyone looking for an honest plumber!  Especially in the Mather area.

I called last night because of a clogged kitchen sink.  Roy came out this morning, as planned, and efficiently took care of the problem in about an hour.  He also provided some helpful recommendations and his services were very reasonably priced.  I can highly recommend Roy for your plumbing needs.

Great guy, very nice, great prices, excellent work. I have had Roy install, 3 bathroom sinks, dishwasher, garage sink(water lines and drain), garbage disposal, water heater, 2 toilets.
-Chris Beckstaiger Rancho Murieta, CA

Called Roy this morning (a Saturday at 9 a.m.) and he answered and was available right away.  I described the problem on the phone and he stopped on his way over to pick up necessary parts.  He quickly fixed the issue for a very reasonable price...so much so...that I showed him a second issue I had put on the back burner and within an hour had that fixed too!  Roy is very courteous, efficient and cost conscious.  I highly recommend Roy's Plumbing.  Thank you Roy.  I will call on him again in the future if need be!

Roys plumbing got the job done! Fixed my backed up toilet. Professional, on time, friendly, and decently priced. I would definitely reuse & recommend Roy's plumbing services.

I had a break in the water line coming into our bathroom sink on a busy Saturday morning. Closing the valve at the inlet didn't stop all the leakage. My regular plumber was out of town. I saw Roy's Plumbing listed on Yelp with lots of five stars so I called him. He picked up though he was doing a customer repair at the time and said he could come out within 90 minutes and he did. He shut down the main water supply to the house and replaced the water line. He was prompt and professional - I'm glad I called him. He's now on my home repair/service list!

Gary W in Rancho Cordova

I wasn't going to bother leaving a review but changed my mind.  A few month's ago I called Roy's because I needed a few things done.  The repairman put two new washers in my bathtub faucet, two new washers in the bathroom sink and changed the O ring in my kitchen faucet, which he said there was no charge for.  He also fixed the lever on bathtub that opens/closes the drain.   I can't be sure if he was at my house for a full hour.  Maybe a little longer.  Charge for this $600!
Seems a bit excessive.  When he left, the bathtub faucet was still dripping.  I called again and a different guy showed up.  He commented, well, it's an old fixture.  Noting else done.  I told this to my neighbor who does construction work.  He came over and less then 10 minutes the problem was solved.  No charge.  He said he would be embarrassed to charge $600 for the work that Roy's charged.  I called and requested a copy of the invoice which they did send to me. It contained very little info.  Exactly how much does  plumber earn per hour?

Well had no Hot water for 2 days now. After calling several companies this since early this a.m.  he was the 1st to return my call. Initially told me he couldn't come till the next day but we were desperate. The kids had a quick wash down with water I had to boil and mix with the cold. That was tedious  LoL
Sure enough he came by after an hour showed me how to look for the pilot and to shut off and turn on the gas .
Couldn't  use the hot water for about an hour but it finally works!
Yay
If your looking quick, reliable help give him a call!

Thanks Roy! Quick response, made things simple, low cost, got job done fast, very happy with the work he did.

I was doing a search for plumbers in Sacramento because i needed my Water Heater repaired, When Roy told me what the problem was, he was honest and straight up with what had to be done and saved me a lot of money and headache. He took his time to get it right and very happy with my New upgraded Water Heater, we can now take long warm showers...

My grandmother's kitchen sink was clogged. She called Ace Plumbing and they came right away. The plumber that came out said he was unable to snake the drain due to an old fitting and would have to come back out with additional help the next day, open the wall and replace the fitting. The estimate for this service was $1800, which she declined to have done. He charged her $108 for coming out (and not fixing anything). My mother referred her to Roy. He came out first thing the next morning, fixed the clogged sink within 30 minutes and charged her less than Ace did. If you're looking for an honest plumber that's going to get the job done and isn't just out for a quick buck...call Roy!!!!

Roy has fixed several different plumbing problems for me.  He's always on time and honest, and he does a great job.  Excellent service!

Call Roy first!  We have been so happy with Roy's plumbing.  Roy is very knowledgable, honest and hardworking.  Our home is in Fair Oaks and is 56 years old.  It is in pretty nice shape, but we have had some plumbing problems.  He not only fixes whatever our plumbing problem happens to be, but his always has great advice on maintaining our plumbing.  He is on time and when he gets here he gets to work immediately.  His prices are very reasonable, too.  We wouldn't even consider using anyone else!

My water heater suddenly started spouting hot water outside, called Joy, he explained what might be wrong, came over and fixed the T&P valve next day. A very friendly and honest person. He will be my go to plumber..

I highly recommend Roy.  He is punctual, courteous, and gets the job done right.  He is also very conscientious and takes steps to make sure he doesn't stain or damage anything.  Very professional.  It's been a few weeks since he's finished the job and I can now vouch for the quality of his work as well.

I have been using Roy's Plumbing for almost 9 years on my home and my rental and feel very confident that we are getting quality work and reasonable pricing. Roy has given me straight talk as to what caused the problem and the best way to fix it right. It is a good feeling to know I can depend on Roy's plumbing when the need arises.

Roy's Plumbing is awesome. He is very flexible and affordable. As a landlord who doesn't always have time to research and fix every problem at the house, Roy's Plumbing has been my go to person for the last year and a half. Problems are fixed fast and his prices are reasonable.

The best part is...he is very handy and fixes many things, not just plumbing.

We've used Roy twice in the last 2-3 weeks. First, we had a problem with a shower that wouldn't turn off (broken valve), and today it was a leaky dishwasher. Roy returns calls promptly, takes care of the job efficiently, gives competitive prices, and does great work. Also, he was totally comfortable around our 100-pound dog so I didn't have to lock him up, and pleasant to be around. He'll always be our first call for plumbing issues. Thanks, Roy!