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Repipe 1

Repipe 1

Plumbing Service
6 McLaren, Unit A, Irvine, CA 92618
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Description

Repipe 1 is the Pioneer of PEX repiping in California. Repipe1 is a locally, family-run business that has been servicing the Orange County, Los Angeles County, Kern County, Riverside County, San Bernardino County, San Diego County & Ventura County areas for over 25 years. We strive for excellence and guarantee the quality of our workmanship. What started out with a small company operating from a home garage, has grown over the last 15 years and having 30 years experience, into California’s preferred and largest Repipe expert. We have repiped over 50,000 homes and are proud to say that we have repiped many of your local City officials and City Inspectors. Repipe1 is proud to employ over 100 employees with diverse backgrounds. Our team is made up of passionate and talented plumbers who have mastered the craft of Repiping homes of all sizes. We are rooted in overall Customer Satisfaction both on the field and in office. Reach out to our team of expert repiping professionals today to receive a free in-home estimate.

HISTORY

Established in 2008.
We have done over 35,000 homes in both California and Nevada.

ABOUT BUSINESS OWNER

Daniel Zilberberg has over 25 years experience in the plumbing industry specializing in repiping homes. The owner of three different plumbing and construction companies he understands every aspect of construction. A graduate of California State University Northridge and devoted father of three Daniel is committed to serving the community.

SERVICES

Pipe Repair, Pipe Installation, Water Heater Installation, Water Filtration System Installation, Gas Line Services, Water Softener Repair, Emergency Services, Drain Cleaning, Drain Installation, Sewer Services, Water Softener Installation, Water Filter Services, ,

Reviews

John P.
John P.
02/02/2023 12:00:00 SA
I had a slab leak and decided to re-pipe my entire house and put in a whole house water filtration system. Even though Repipe1 did not provide me with the lowest quote, I hired them because I felt Sean from Repipe1 did the best job inspecting my house and explaining how and where they were going to run new pipe in my home. Now, nearly two months later, I am so glad that I went with Repipe1.

Marlon and his crew (all members of his family) did an outstanding job installing the new pipe. They started at around 8 am and finished before 3 pm. They were very professional and courteous.

While the walls were open, I noticed an issue with a cast iron drain that runs from one of our bathrooms upstairs to a bathroom downstairs, so I had them replace it as well. I'm glad I did, because their plumber showed me where it had started to crack. The other drain in our house that runs between floors burst two years ago.  

A couple of days later, Santo and his crew patched all the holes (80+)  that were made in our drywall and stucco when the new pipes were installed. It took them about a day-and-a-half, and they did an absolutely amazing job!

My only complaint with Pipe1 and all the other companies that gave me quotes is that they all recommended the Moen shower and bath conversion kits. The problem with these kits is that the shower handles often stick out too far from the trim plate. There are hundreds of complaints on the internet about this. This was the case in two of our bathrooms where the plumber from Repipe1 was not able to access the back of the shower. While the handles function, they are aesthetically unappealing. There has to be a better option.  

My recommendation is that when you re-pipe your house, you also consider replacing any cast iron drains that run between floors and installing a whole house water filtration system. I'm glad I spent the extra money to do both.
Nancy A.
Nancy A.
04/12/2016 12:00:00 SA
I used Repipe1 for a more intense job and from start to end, they were awesome. They have competent and very friendly workers and met my schedule very nicely. Everything got fixed, No leaks, no runs, no drips. They did a great job.
Pat P.
Pat P.
4/26/2019
Sales Rep, Shara, was knowledgable, honest & came with a good recommendation!  Repipe 1 replaced our pipes & repaired our walls in 2 days!  I would definitely recommend this company if you have a slab leak!
Angelina L.
Angelina L.
12/29/2018
Overall experience was great, Josh Dawn was very polite, very respectful and knew what he was talking about. Made the whole experience very smooth and helped me with understanding what was needed for my house. I would definitely recommend their services!
Jill L.
Jill L.
01/10/2019 12:00:00 SA
I'm thankful we found Repipe 1.  The office personnel was very efficient in handling every detail, scheduling the work needed, and staying on top of what was happening at the house. The crews that came in to do the work were always there right on time and were very friendly, helpful  and efficient. They got the job done quickly and very well - even our city inspector was impressed with their work and took their number.  If you have to deal with a repipe, I highly recommend them!
Helen T.
Helen T.
09/08/2015 12:00:00 SA
We have had problems with our copper plumbing due to poor material used by the Contractor. There was an immediate need to repipe the entire house.  This repiping job would have been tough on me financially.  After calling several companies and doing some research, I decided to go with Repipe 1.  From day one, Repipe 1 representatives were very professional. Fortunately for me, Repipe 1 has a finacing program that really alleviated my financial concerns.  To top it off, they were able to complete the job within 5 days!!!   No complaints on their quality of work and commend them again on their professionalism from beginning to end.  Will definitely be recommending  Repipe 1 to family and neighbors.
Michael H.
Michael H.
04/08/2014 12:00:00 SA
Although the pipes are in and everything seems to be working fine now, the whole process was a disaster. The crew that came out ran out of mounting screws, then they ran out of copper elbows, they smoked constantly and left cigarette butts all over my property. Smoking is a problem for many reasons, not the least of which is my 1 year old baby boy.
They didn't read the contract, so they didn't have the shower heads I had ordered. When they were installing the pipes in my kitchen, they pulled out the dishwasher and severed the electrical cord, which blew a breaker and filled my kitchen with the acrid odor of electricity gone wrong. They tore a hole in the kitchen linoleum in the process. When I called to complain, I got in touch with the rudest and most unhelpful people I could imagine.
They left a large piece of galvanized pipe in the wall. The whole job didn't pass inspection and is STILL not up to code because of a grounding wire. Their guarantee that your repipe will pass inspection is meaningless and their customer service is beyond pathetic.
The owner, Daniel Zilberberg, seems to be a nice enough guy but he's hired a whole stiff of people and workers who could care less about customer service.
The sales person, Christopher Kirksey, is a really nice guy and very well organized but has the misfortune to be working for a company that undermines all the good will he can establish.
Don't waste your time and energy on Repipe1
Ray G.
Ray G.
12/11/2016 12:00:00 SA
A couple of weeks ago Re pipe came out to pipe our house. Last Tuesday, the plaster guy came out to fill the holes. The original salesman stated that when Repipe was done, we wouldn't know where the holes had been. He was right. The worker was named William Vergara, and I don't remember the name of his assistant. They were no nonsense. Got here on time, and right to work. They answered the numerous questions I had for the job. These individuals were very professional, and represented your company well. If I ever have anyone who might need a re pipe, I will recommend Re pipe1. Keep up the great work! Ray G.
Ryan F.
Ryan F.
3/29/2021
From start to finish of this project, Repipe 1 was great to work with. There were certainly a few bumps along the way. I would strongly suggest to triple check everything before going forward with your project. I would get multiple bids so that all the folks that come to your home help you decide everything you might need for a repipe. I'm certainly not a plumber, so I don't know everything there is to know. But as I received more and more bids, I was able to figure out what we needed, and how I wanted my piping routed, where I wanted my pressure regulator and hose bibs, etc. etc. But after back to back slab leaks we were somewhat rushed to get this project done.
Here's the TL:DR. We messed up on the hose bibs which Repipe 1 typically does at 1/2in. Standard size (to me and plumbers) is 3/4in and they downsize to 1/2in (I assume to save in material costs). I wish I could go back in time and ask for 3/4in hose bibs all around (which they gladly would have done for us). The pressure at 1/2in is terrible watering the garden and yard now really stinks (being in an older area, the pressure stinks to begin with, and is very low. which is more than likely the root cause). But the big concern is we don't have enough pressure to service our sprinklers. We will now have added costs for running new sprinkler piping to the valves throughout the yard.
Starting with Sales. Meeting with Josh went extremely well. Very competitive pricing. Had a great attitude, showed up on time. Was very thorough with all the different options and warranties. He is also not an expert, but very helpful in determining your needs. (more bids, the better!)
The crew that came out to repipe my home was fantastic, very, very accommodating and friendly, easy to work with, etc. A+++ for effort and execution. Everything we asked for, we received, when it came to hose bibs, water drops, laundry and fridge location, etc. etc. Fantastic job installers!
Inspection afterwards went off without a hitch. They had one scheduled as soon as possible. We did have to leave our walls open over the holidays, etc. Totally understandable as inspections are only done when the city can.
Drywall and patch was next. Unfortunately, over the holidays, and they had a crew call out sick. So it was quite some time before we were able to get the patch done (a week or so?). I had to put more plastic over exterior stucco holes due to rain and wind. But the crew was fantastic and courteous just like the others. Very pleased with the crew I received. Took care of all of our patching needs and concerns. It wasn't perfect, but extremely happy with the quality overall. Stucco work was very impressive! But some of the interior work could have been better. As far as painting. It was mentioned to me throughout the process, so it wasn't a shock that they did not paint? As well as all over their paperwork that painting is not included in the process.
We did have an incident where our water heater was working flawless for years, but after the repipe, it had failed on us. At first, the team checks for hot water before they leave, in which it worked for a brief time. But coming home after the holidays we went to use the hot water, and it was completely gone. They sent a plumber out very quickly, acknowledged the water heater was not working, and said good luck! I obviously was not happy with this situation, I called and called with no response. Left multiple messages with no callbacks. I finally was able to get a manger on the phone and we came to a mutual agreement on our water heater.
At the end of the day, stuff happens, and nobody is perfect. But I have no hesitation of using Repipe 1 again in the future for our next home or property.
Candace H.
Candace H.
2/15/2019
I really cannot add anything that hasn't been written in other five star reviews. Our next door neighbors had used Repipe1 and highly recommended them, though they said it would leave the house very dusty. (TRUE!) The repipe crew & the wall repair crew both knew their jobs, were very friendly and worked quickly & diligently. Job started on Tuesday and finished on Thursday. (We need to arrange for repainting.) A side benefit of having to clean out cupboards, some closets and part of the garage before work could begin is that we got rid of stuff we hadn't looked at in several years.
Dioneelett S.
Dioneelett S.
4/15/2021
Thankful for Josh Royer being prompt for our scheduled appointment and for the detailed presentation about PEX vs. copper pipes, and advising to go to Ferguson instead of Home Depot for the shower/tub combo fixture set (I opted for the Moen Brantford). Enrique, the supervisor, was very helpful on the phone and also was present during the day of service. The crew wore their masks, covered the workspaces, and cleaned up after the work.
Contact Josh Royer directly to schedule for an estimate (909) 801-1440.
Thank you Repipe1
Christina L.
Christina L.
10/11/2021 12:00:00 SA
Outstanding company. The people, service and workmanship were all timely and very professional. I would highly recommend them for your repipeing project.
Bruce Y.
Bruce Y.
4/20/2015
After my neighbor got a whole house repipe in PEX for 5,500 dollars last year I had the same person come out and give me an estimate.  My house is a bit smaller, but same number of fixtures, etc...  The new price is 8,500 dollars.  As soon as he found out I had the neighbor's contract in front of me he got defensive and couldn't leave my house fast enough.  This seems like other reviews on this guy Greg.  The brochure and guarantee look good, but man to raise the price  so high in one year is crazy.  And he got really rude when confronted.  I asked if he could match or at least come close to the price from a year ago and he got out of his chair and started towards the door.

UPDATE - I raised my stars to three but in fairness, since I did not actually have them do the work, I can only go by my neighbor having been fully satisfied at the lower price.  But the reason I updated my rating from 1 to 3 stars is because the owner Danny called me after reading my review.  He explained that he has increased his pricing due to healthcare insurance and other expenses and offered to do the job for me at 7,000 dollars, meeting in the middle. I respect him reaching out and he seems to be very focused on customer satisfaction.  I may use them after all, but at this point I am only collecting estimates and am not sure if I want to go forward due to financial restrictions.
Debbie l.
Debbie l.
08/03/2017 12:00:00 SA
We decided that we wanted to do some remodeling of our bathrooms and before we started we thought that we might want to repipe our house first. We had an excellent experience with Repipe 1. It started with Tony, the project manager. He spent about 2 hours with us explaining what his quote entailed. He knows his stuff! We were impressed with the different scenarios that we threw at him and his responses. He explained step by step what would happen throughout the process. We signed the contract with him and within two weeks the crew began the work. It took one day to have the house repiped and a full two days to fix the drywall and stucco. When the inspector came to look at the repiping work - he told me that I had the A team in to do the repiping work by looking at the job they did in the walls. After the inspector had signed off on the job - I scheduled the drywall team. Danny, Daniel and Edgar were meticulous! I was so impressed with the work that they did! They tried to limit the amount of drywall dust and dirt which was a huge help! Of course, things still get dusty from the work being done, but they minimized it as much as possible. After each step of the way, someone from corporate office would call to check in to see how things were going (and of course to get payment). I would recommend Repipe 1 to anyone looking to get their house repiped!
J L.
J L.
3/14/2022
Our overall experience was great a few hiccups but they took care of our concerns. Great customer service and easy to work with.  Completed the job quickly. Would recomend .
Natalie T.
Natalie T.
4/22/2015
Had an awesome experience using repipe 1. A pipe busted in my bathroom while I was at work.. Was referred to them and their customer service was very professional and efficient and fairly cost friendly. Greg was awesome, and fixed the problem in one trip saving me the hassle of going through my land lord and spending days with maintenance. Definitely worth trying out if you want your problem solved quickly.
Luis M.
Luis M.
9/13/2018
I was really apprehensive about having my condo repiped because of the mess.  The workers did a top-notch job and left the place immaculate.  I was impressed and relieved at the same time.  Michael is very nice and accommodating.  I would highly recommend Repipe 1.
Luke K.
Luke K.
3/26/2016
I had two leaks in 3 months. My house was only 25 years old but had thin copper pipes. A plumber told me that Repipe 1 does a lot of repiping in the Torrance/South Bay area. I was given what seemed like a reasonable estimate. They also had decent online reviews so I decided to go with them for a PEX repipe.

The plumbing portion of the repipe job took one day. At the end of the day I inspected their work. I found that a load-bearing stud had been completely cut in half. I noticed another load bearing stud was excessively notched where it met the top plate. On top of that I found that there were dissimilar metals in contact with some of the copper pipes. I asked the plumber in charge about the structural damage and he said it was not problem. I was enraged but didn't say anything.

The house of course failed rough inspection for the things I pointed out. In addition I noticed they ran PEX piping very close to and probably touching recessed light cans...which they shouldn't do based on manufacturer's recommendations. The inspector missed that but I made them fix it.

It took several days before they could send a carpenter out to sister the studs and fix the other plumbing issues.

It finally passed rough inspection. The stucco/drywall people were great and I have no complaints with their work.

I would not recommend repipe 1 to a friend.

They were responsive when I had a complaint, which is the only reason  I didn't give them a one star rating. But I can't get over how they damaged my studs and routed my pipes near the recessed light cans. Also, they didn't even bother to cover up the exterior wall openings with anything while waiting for inspection/stucco repair...I had to do it myself!

I will say that they used quality parts...although some were installed inappropriately. They also installed a pressure regulator and an expansion tank. The regulator was set at 50psi. The expansion tank pressure is supposed to be the same as the water pressure...but was only 40 psi. I adjusted it myself.
John R.
John R.
11/20/2021
Repipe 1 did a very professional job with my whole-house re-pipe. Their team got the job done in three days, exactly as advertised. They were very careful  in an effort to keep the mess and disruption to a minimum. Their management kept me informed, explained every step of the process clearly. I can only imagine the headache that this process could be if you don't use a reputable expert.  It feels great not having to worry about pinhole leaks ever again! I highly recommend Repipe 1.
Chad C.
Chad C.
06/02/2022 12:00:00 SA
Repipe 1 did a great job with the Repipe on my house. It started with Josh Royer who was the consummate sales professional and overall company main point of contact. He explained the overall process and what separates Repipe 1 over the competition (their unparalleled lifetime guarantee and customer service). Not everything was perfect but Repipe 1 made sure to fix any and all issues. Special thanks to Josh Royer, Marlon (project manager), Norma (customer service), Karla (manager), Delilah (patching team), Vazgen/ his brother (plumbers), Wilfer (patch) and the rest of the Repipe 1 ownership/ management team. I highly recommend Repipe 1. These guys are subject matter experts.
Jamie N.
Jamie N.
7/23/2019
We had Repipe1 repiped our house just recently due to a slab leek. They are meticulous, knowledgeable and professional. Very very happy with the outcome. I would definitely recommend Repipe1.
Robert J.
Robert J.
09/03/2019 12:00:00 SA
Repipe 1 came highly recommended and they exceeded our expectations!! The estimator came out right on time, and thoroughly explained everything to us. The days the work was scheduled the team arrived early and finished both the repipe and the wall repair early. They arranged the city inspection both times. All of our interactions from the receptionist who answered the phone to the workers at our house were professional, friendly and pleasant. On top of all that Repipe 1 was substantially cheaper then all the other quotes we got. We could not be happier with Repipe one from the beginning of the process to the completion of the job. Very, very efficient and professional company!!
Nevine M.
Nevine M.
9/19/2018
Michael has been great in quickly responding to our problems at home, friendly, professional & knowledgeable.
Highly recommend him
Nevine @ Highland Park
Larry D.
Larry D.
4/13/2020
A total repipe of our house after a slab leak. Both crews (piping and wall repair) were professional and kept us informed of all the steps that were needed.  The repipe foreman was Zaul and he took the time to answer all of our questions. The patching crew foreman was Santos. We were appreciative of the attention of the repipe inspector Enriquez and he worked with the city inspectors to ensure everything was to code.  

Would we use them again Yes, do we want to do this ever again, No.
Patti G.
Patti G.
11/16/2018
My whole condo was repiped as per the HOA.  Very stressful time with the Holidays around the corner and being that it is a small condo, having workmen in every room can be a bit daunting! Marlon and his crew were very professional and respectful.  Marlon is very classy gentleman, always referring to me as Miss Patti!  When we left to run some errands, he called me to let me know that about a potential problem in the master bedroom shower.  He kept me informed and always kept the lines of communication open.  Marlon is a true leader to the young men in his crew.  His son Christian is a wonderful young man, as well.  Always there to answer questions.  
Juan re-patched the walls and another gentleman textured the walls so fast, I didn't even get his name!  Everything blends well!
Ignacio finished with the painting, and matched the old colors perfectly!  
Albaro was sent out to set the toilet, but couldn't complete the job.  He was very nice and explained why.  Looking forward finishing today.
My only issue with the whole repiping process is that the actual process needs to be explained better at the initial walk through.  I was told to clear everything from under sinks, etc., but not what exactly to expect with the repiping.  The crew repipes everything, this could (and did) in my case cause any loose sediments to plug up a drain!  This then is a job for a plumber!  Not that the RePipe crew couldn't fix the clog, they were there to repipe!  Knowing the possible need for a plumber ahead of time, would have save some time and unnecessary stress in the long run.
This is an update on our toilet installation.  Albaro came back for the third time on Wednesday. No fault of his own, as the toilet that was to be installed on Tuesday had a cracked base. Third time's a charm! Albaro installed the new toilet and all is good to go (pun intended)!  He is a polite young man, that understands having had workers in and out for over a week has gotten old.  He really did feel bad about having to come back so many times.   Albaro's good attitude, sense of humor and willingness to work make him a great addition to any organization!
Dana A.
Dana A.
5/14/2022
The repipe team did an excellent job.  Josh sold the job, Zaul and his team did the repipe in a day and 1/2. Ricardo came back later and installed a tub faucet with the pex piping.
I would work for these guys they are so reputable!!!
Thanks
Fred
Lauren H.
Lauren H.
10/08/2022 12:00:00 SA
If I can help save one family from this nightmare, I can rest easy.  We had a slab leak in our home and decided to repipe the entire house so we didn't run into this problem again. We ended up choosing Repipe 1 because we wanted someone well known  and had a good reputation even though they were much more expensive. We wanted it to run as smoothly as possible. The crew was very nice and was able to repipe in one day on a Friday. The inspector was coming Monday and , even though we were told that the patching could be done that day or the next, they then told us maybe sometime later that week.

My husband was keeping a close eye on everything and ended up finding a pinhole leak in the garage on Sunday and we were without water once again. They came Monday to fix the leak and put up fans and dehumidifiers for a few days. Living with these holes and dust was extremely hard with my two young children, one with asthma. Once it was dry, they came out to rebuild the fire wall in the garage and the guy cut the same pipe and flooded our garage. Thank goodness I walked out right then and was able to help throw down towels and mop it up otherwise all of our boxes and storage stuff would have been ruined. Back to more fans and dehumidifiers.

The plumbers didn't seal any of the shower hardware that they replaced so water could seep behind and grow mold. We had to have them come back out for this (multiple times). The texturing on the ceiling was not matching so they had to come back a second time and redo this as well. The water unfortunately tastes like plastic although the sales rep repeatedly confirmed that it wouldn't (but I'm hoping that fades over time).

If you're still with me here, our water pressure is out of control in the upstairs shower (imagine Kramer and the elephant shower head from Seinfeld). The inspector tested the pressure downstairs and said it is within the appropriate level but I can't stand under it, let alone wash my face under it and I love some good water pressure.  The water in this shower wouldn't shut off completely either and would drip after it was turned off (cue plumber). The hot water in our kitchen started off good and then started to only dribble a few days later. Send out ANOTHER plumber and he found wood and other debris in our water line.... are we going to be running in to this forever? After talking with the mold care company, it seems they have been used by multiple families after Repipe 1 mess ups... Not what you want to hear....

This entire process has been a nightmare and although i will give it to them that they are quick to respond, most of these issues we shouldn't have had to start with. And after all this, I would hope that their customer service would look to try and make it right but no... they offered a 5% discount... for two extra leaks caused by their company, a flood in my garage, wood in my pipes, a process that should take a day or two (according to their sales rep and other reviews) but has taken weeks. Please save yourself the headache and find another company. It isn't worth it.
Kira L.
Kira L.
11/11/2012 12:00:00 SA
Needed to replace the polybutylene piping in our house before it blew, and called several companies.  We had both full-service plumbers and Repipe 1 (which specializes specifically in repipes) come out to bid.  Ultimately chose Repipe 1 despite no Yelp reviews based on 1. Professionalism of the representative who came out to bid, 2. Angie's List standing (though I don't subscribe so have to go by their word), and 3. Their significantly lower cost that included patching, which we hoped was less of a you get what you pay for and more of a this is all we do so we can do it for less.  I also liked that their price included full city inspection/permits, since that gave me some peace of mind that it wasn't going to be a shoddy job.

The plumbers themselves were great.  Very young men but worked at incredible speed all day in stifling heat and had the entire job completed on day 1.

Day 2 was supposed to be inspection.  We had some hiccups here.  The front office staff seem to have some issues.  The first time the inspector came out, we couldn't figure out where the inspection card was... turned out it had been left in our mailbox, but nobody told us and since we didn't live in the house yet, we didn't check the mail.  Attempt #2, there was something that wasn't done quite right so we failed inspection.  Attempt #3, inspector came out but the front office was supposed to have postponed the inspection as the plumber hadn't made it out to correct his work yet.  Attempt #4 we finally passed.

We then had issues with the drywall patcher not being available.  After a great deal of back-and-forth with their office staff, he finally came out and got it done in one day.  The front office then scheduled a follow-up inspection.  Inspection #5: inspector told us there was no need for a follow-up inspection, we had already passed, there was nothing for him to sign.... oi.

So, what was supposed to be a 3-day job turned into more like 8, with me waiting around the house most days for either the plumber, the inspector, the patcher, or some combination of the three... and I quickly found out that when the front office staff says I'll call you right back with that information, they're lying.  

And we were promised a $100 Costco gift card upon completion as part of a promotional deal.  6 weeks and several calls later, we're still waiting on that.  But at this point, I'm just thankful that the plumbing seems to be problem-free and am pretty much ready to be done with these guys.  It's a shame that the plumbers seem to be quite good but the rest of the business has me very hesitant to recommend these guys.
Jocelyn A.
Jocelyn A.
7/18/2018
We had a Repipe done back in 2016. We had a minor leak so I called repipe1 on a Sunday and to my surprise, they were open.
I was helped by Jenny and had a plumber show up the same day. The leak was actually a drain leak, not Repipe related, but was really pleased to find that they keep their word on warranty.
Great service!! Thanks a lot.
Marisol M.
Marisol M.
12/11/2021 12:00:00 SA
Re-pipe one changed all the plumbing in my mobile home. They were very fast and professional
Andrew H.
Andrew H.
08/07/2021 12:00:00 SA
Repipe1 repiped my whole house on Feb  2021 -- 3 full baths, 1/2 bath,  a kitchen sink and 3 spigots.  Replaced 2 toilets and 5 faucets were additional add-on work requested by us.  The whole job duration was 2 weeks but actually work were: 1full day day of cutting and repiped, 1day for city inspection, 1 day for remediation called out by the inspector, 1 full day for toilets and faucets installation, 1 full day for dry wall.  

The overall cost was not the lowest nor the highest.   I do believe in you get what you paid for.

The workers did a wonderful job! Minor careless on 1 spigot but overall was fantastic.   Support staff in billing and scheduling were also great!  They were in constant communication about the work and schedule.  

Yep there is a BUT... hence 4 stars, not 5.  

Salesperson was not honest.  He told us the work will be completed in 2 days.   Yes just 2 days , 1 for the repipe and 1 for the dry wall.  He told us the house and living condition will be back to normal after 2 days.  

When I told the workers on the first day that my house should be done in 2 days.  He said and I quoted :tell him to come here and do it himself. He said it matter of fact and  without agitation.  I was taken aback but I was OK with it because I have a service background so I can relate.  

This salesman must has done this many times in the past.   Frankly, i'm fine with 2 weeks but he unfortunately he was not being honest and I had my hope up... visioning my house be normal again in 2 days.  

It is over 7 months since the job is done.  I have no more leaks, no water related issue (knock-on-wood) so I'm happy with Repipe1 workmanship.  

Kudos to the teams - technicians and support staff !
Sheri T.
Sheri T.
6/28/2021
i had a repipe back in August of 2014 (7 years ago).  I am still very happy with the work that was done.  i recently had to contact the company for a copy of my invoice to send to my insurance company and they replied right away sending me the invoice and the lifetime warranty.  Great company, great customer service, very organized and professional.
Shawna R.
Shawna R.
9/22/2017
My home will never be the same since repipe left...they left holes in my house and damage on walls and tile....they don't care if you are a third party that has to go through a contract of a HOA....bathroom , kitchen and water heater pipes were three separate leaks that happened after they worked on them that they never fixed. After dealing w repipe and realizing that they just don't care about their work once they have their money I finally paid a new company to come fix. Every time I called repipe to come fix any of their own problems that I never had before they did all the work I  would have to wait around tell they got here and I would watch them take pictures of the damage and run their water tests then they leave telling me they will be in contact w the next step....a couple weeks would go by and then again they could come take pics and run water tests and say again they would get back to me ....this process of picture taking and running water tests is all that would happen when I called to have the stuff fixed ....they came out 4 times over a period of three months and did this ....never fixing anything just picture taking ....they will not own up to any mistakes they make ...instead it's just excuses one after another and never is it their fault....it's been about 8 months since I gave up on repipe 1 and I did not want to write a review when I was so angry so that is why I'm writing my review now....I read some of the other reviews and saw that the owner's say negative comments on bad reviews saying we are trying to advertise another company or anything else to not take blame....I want stress that I am not trying to advertise any other company ...I am a real customer that used repipe 1 and want others to beware of their type of business and how they run it.
Marie L.
Marie L.
02/05/2015 12:00:00 SA
I would've given them a higher rating but their  sales person Greg was difficult and not willing to help us at all! First he charged us A LOT more than our neighbor's house they just did a couple of weeks prior. We then had a drywall hole that was taken out before they came out (same as our neighbors) and then wouldn't repair it. Even though they would've had to open it up anyway to get to the pipes. So then we asked if we could just pay them extra to do it, and he quoted us $500! Greg was terrible to deal with and made us feel like he was doing us a favor, when in reality we were paying them thousands of dollars to repipe our house.
Unfortunately they feel like they have the market on piping and don't need to make their customers happy or satisfied.
The only bright side, is that the men that actually did the work in the house were very nice and efficient.  
If you are looking to repipe, I would recommend them still but ask for a different salesperson. One that actually understands and is helpful to home owners who are dealing with a major crisis in their home.
Adam N.
Adam N.
6/22/2022
I am confident that if you take the time and read this, you won't regret it.

I learned about the re-piping industry only after a slab leak (in a copper pipe) ruined nearly half of my first floor. I then contacted Repipe-1 to learn about re-piping, options, time involved, cost, etc.

Josh Royer, Project Manager, visited me. He educated me on various elements of a re-pipe and the pro & cons of both types of pipes (PEX and copper).

He also advised me that:
1. Repipe-1 has been in business for many years (he did say how many years but I just don't remember the exact number);
2. Their work has a LIFETIME WARRANTY;
3. They use only American-made products; and
4. They will take care of any permit needed.

Josh then gave me a fair & reasonable price for the project.  Excellent presentation! Needless to say, I accepted the offer.

Now, given that the kitchen walls had been damaged & removed because of the earlier slab leak, my drain lines were exposed. Josh pointed to the corrosion at various spots in the cast iron drain pipes and to the spots that showed prone to crack in just a matter of time and said that Repipe-1 could also do this part. It was a no-brainer for me that it would be prudent if I also got rid of my cast iron drain lines at this very juncture when I am changing my supply lines to PEX, and I knew that I had the right company for both tasks at hand.

Subsequently, Ricardo, Supervisor, visited me, examined my drain lines, and gave me an offer with fair & reasonable pricing, which, again, needless to say, I gladly accepted.

Now, incidentally, having done the re-pipe, I will be receiving a discount on my home insurance policy premium from this point on, which would mean that in time the cost of the re-pipe will pay for itself.

On the day of the project, a six-member crew arrived on-time (and I mean to the minute on-time) -- all clean & well-groomed, and in uniform. Robert, Ronald, Saul Gastelum, Enoc, Ramon, and Adrian (Rickie) made up the crew. They certainly had a great command over their respective tasks, worked very well in concert, worked tirelessly, and were very courteous & accommodating (they gladly worked around my family & me meaning we did not have to step out even for a minute, let alone leave the house for the day).  They were each truly exceptional in the care they rendered, which included leaving the house as clean as it was when they had first entered it several hours earlier. Their diligence was second-to-none.

At this point, I would be remiss if I did not reflect upon the excellent coordination by Cruz, Norma, Syan, and Delilah for scheduling, permitting, and inspection of the work done by the City.

You will be in good and competent hands with Repipe-1. That is for sure.

Best wishes,

Adam
Lewis S.
Lewis S.
5/27/2023
We had Repipe1 come and do the entire house as a precaution, didn't want to have a leak cause more damage in the future. Everything went great, quick scheduling and completed the job in a day. We also had them come back and install a whole house water filtration system.

Almost a year after the job was completed we noticed the hose bib on our water filtration machine was slightly leaking, we called them and within an hour they came and replaced the hose bib. The supervisor Alberto was great and helped us understand the issue and got everything fixed on the spot.

We had a great experience with the initial repipe and then when we needed them they came right away. Super reliable and highly recommended!!!
Ryan P.
Ryan P.
12/18/2018
So my home was Repiped 2 weeks ago and everything flowed so good. The plumbers finished my home in 1 day as well as the patching. The 3 girls in the scheduling department were so efficient and professional.  Our 2 inspections passed with flying colors. I would definitely recommend this company to everyone.
Brian C.
Brian C.
03/07/2019 12:00:00 SA
We identified a slab leak on a monday with our plumber,  Tuesday repipe came for a quote,  offered a very competitive price and were able to start the next day (Wednesday). County inspected Thursday,  and dry wall completed Friday.

Both crews were polite,  conscientious, and did quality work.   The dry wall crew was especially good,  the texture matching was amazing.  

If I have any small complaint and this is more if a heads up,  we had wainscott in a bathroom which was difficult to get through cleanly.   We were warned ahead of time, just wish there was a way for them to cut the seam a little cleaner to allow for a better blend afterwards.
Iman K.
Iman K.
6/27/2016
I hired repipe1 (referred by one my my friends) to help me do some remodeling in the bathroom. We wanted them to take out the tub and remodel it into a shower instead,  to make more space in the bathroom. The technician they sent to us was very knowledgable and answered all my questions. He also  did a great installation and we are very happy with the final result. I would for sure hire them again.
Katherine N.
Katherine N.
1/16/2020
If I could give Repipe 1 more than 5 stars, I would! Going through a slab leak is incredibly stressful and requires a literal overhaul of your house and life. Repipe 1 made it as easy as possible for us to address the urgent problem from start to finish. We received 3 different quotes, but decided to go with Repipe 1 because of personal recommendations, their reputation, the repiping approach, and guarantees on the work. We are so happy we went with Repipe 1!

We coordinated with Alex, who was super helpful, responsive, and accommodating. When our house started flooding, he was quickly able to move along all the paperwork and reschedule the crew to start work a day earlier. This made a huge difference with preventing any additional piping problems.

The day of repiping team was absolutely fantastic! Gilbert, Omar, Cesar, Hector, and Roberto make for an incredibly hard working, efficient, friendly, dynamic, and knowledgeable team. They arrived promptly the morning of and tackled the day with great energy. Gilbert, the team lead, was so patient and helpful with quickly helping us get a list of other items to purchase for the project. He also made sure to walk us through the approach with certain areas to ensure that the project would pass the inspection. I really appreciated how he took the time to explain certain parts of the project and this attention to detail. The team made the work look so easy and got the repiping done super quickly. When the repiping was done, the team was so thoughtful in their project wrap up and clean up. The inspection was scheduled for the following day, and the inspector even commented about how wonderful of a job the Repipe 1 team did! We passed with flying colors!

My family and I could not be happier or more satisfied with the Repipe 1 team for being able to tackle the challenge of our 2-story house repiping. We would highly recommend them!

Thank you so much Alex, Gilbert, Omar, Cesar, Hector, and Roberto for helping to get our house back up and running!! You guys are awesome.
Rick B.
Rick B.
7/30/2021
Repipe 1 was wonderful to work with. The office was super responsive and always kept me informed every step of the way. On the day of the re-pipe, the crew arrived on time and protected the home with plastic and got right to it. They started at 8:00 and were finished by 3:00. They spent an additional hour cleaning residual dust. Throughout the process all of my questions were answered and I never felt like I was not in control of what was happening. I highly recommend them!
James C.
James C.
10/11/2017 12:00:00 SA
I had five leaks including the most recent slab leak under the kitchen cabinet in the last four years and I decided to shop around for repipe and found Repipe 1 to be the right choice.  The sales person was clear and concise on what to do and presented me all the information in a brochure and quoted me a very reasonable price. The repipe crew were experienced, efficient, friendly and making good decision on how to run the pex lines. After seeing about 45 open holes, I was worried about the patching job, but the patching crew did an excellent job beyond my expectation.  Again they are friendly and efficient, and they never rush on each patch. Now I do not have to worry about frequent leaks and thanks to the entire team of Repipe 1 including their office staff who are always there to answer my questions and concern.
David W.
David W.
7/18/2018
We had a slab leak and decided to repipe our whole house to avoid any further issues moving forward.  Repipe 1 came in with a lower price, much shorter time duration, and significantly better warranty than any of the other quotes we received.  Their teams (from repiping to drywall) were fast, professional, and most importantly did a tremendous job.  I can't recommend them enough!
Jacob S.
Jacob S.
03/09/2019 12:00:00 SA
Repipe 1's estimate of $7900 for pex compared to competitors estimates for copper, and was $2000 above competitors price for pex. And that's not include the laundry list of possible fees incurred (like paying $500 to test for asbestos, or $2000 for abatement) Simple leg work on the companies part would answer this question. Instead of looking at the actual job, they input simple figures into an algorithm to determine cost. I would recommend, if planning on using repipe1, to get multiple estimates.
Julio B.
Julio B.
6/26/2015
It's a hassle to find a reliable and trustworthy company but I've read a lot of good reviews and it's clear to me why people have so many good things to say about them. I feel comfort in knowing I made the right choice when I contacted Repipe1. I had a flood in the kids bedroom coming out from the carpet and out of the power outlets. I feared that overtime It would've become a quarantine zone for the kids so I called Repipe1 to get more info. I think the lady on the phone sensed my urgency at 2am because they rushed someone out by noon the same day. At first I dreaded to hear they would charge me an arm and a leg but the gentleman explained the work that had to get done. Long story short, they were done in 2 days and left my the kids with a room to sleep in. My suggestion for future customers is to ask for an estimate at the very least. These are trustworthy and honest people! Highly recommended!
Susan P.
Susan P.
11/14/2018
After having 2 plumbing leaks at my house in 2 years, I felt I needed to do something to solve the problem.   I knew that getting my house re-piped was going to be a big job and I was concerned.  I asked my neighbors and did a lot of my own research.  Repipe1 was recommended to me.  

I got many bids and finally chose repipe1.  I discussed the benefits of PEX pipe versus copper with them and decided to use PEX pipe, since it was the copper pipe in my house that was failing even though I had re-piped with copper only 15 years ago.

I was impressed with how well Repipe1 managed the entire job.  Every step of the way they did what they said they were going to do and did it exactly on schedule.  They called in advance to make sure I knew what was happening next.

I was very pleased with the 2 gentlemen who came to my house to do the re-pipe work.  They were experienced plumbers and it seemed to me that they truly cared about doing a good job.  I felt like my house was in good hands.

The drywall crew was efficient and did a great job putting my house back together.  I went from 45 holes in my walls to no holes in just one day.

It was a positive experience all around.  I would definitely recommend this company to my friends if they needed to have their house repiped.
Randy W.
Randy W.
10/24/2022
REPIPE 1 Excellent quality and service, Repipped our home and performed other plumbing services. Each time I called , they were there the next day.
Crews were professional and knowledgeable . Highly recommend
Vivian M.
Vivian M.
3/13/2019
We had to have our house repiped.  A friend recommended Repipe 1, and everyone I mentioned that we were repiping recommended them.  They have repiping down.  They arrived on time, did a good job and because this is mainly all they do, their price was reasonable.  My regular plumber told me that he couldn't do it for their price and recommended that we go with them.  Day 1, they repipe the whole house in one day. Day 2, city inspector comes out.  Day 3, they close all the holes in the walls and texturize. We are responsible for re-painting.  Day 4, the city inspector comes out again.  That's it!  We paid them extra to install new fixtures in the bathroom sinks.  I would definitely recommend them.
Teresa R.
Teresa R.
9/14/2018
This is our second time using Repipe1.  We used them in 2014 for the home we recently sold and we just completed the re-pipe our new home.  Both times have been a great experiences.  They have a system like no other. The teamwork between the crews is spot on.  They handle everything from asbestos issues, permits and patch work (inside and out).  The only thing we had to do was paint. They are professional and are in constant communication during the whole process and they leave your home spotless at the end of each work day.  Fast,very efficient, professional and great to work with.
Aaron B.
Aaron B.
6/25/2013
My parents house from the 1950's had really bad water pressure. We had
all begged them for years to do something about it. Something happened
the other week and I guess one of the old pipes finally started
leaking. We shopped around for local plumbing companies to fix it and
got several bids. My parents are too old to deal with this stuff.
These guys came out and gave us a very fair bid. They showed up early
the next day with 5 guys and finished most of the work the same day.
The walls were patched and everything finished the next day. I would
recommend them.
Jana V.
Jana V.
8/24/2016
I don't even want to give them 1 star.  You need to monitor them. They will tell you things that need to be done that don't. Will not return call or emails. After doing 3,000 worth of work, I still had the same problem I started with. I did not experience honesty, just excuses. Be careful
Mark N.
Mark N.
4/14/2023
I had my whole house repiped by Repipe1 in 2019 with the lifetime warranty.  Last week, I noticed that there was water stain on my ceiling beneath the shower stall.   It is right under the water valves/faucet handle so I thought that there may be a leak from the pressure pipe so I contact Repipe1 for the warranty work.   I send an email to Repipe1 at 7PM and got a call back at 7:30PM from Norma.   Norma schedule a tech to come out the next day to look at the leak and he was ontime.   After examine the leak, the tech determined that it was not from the water pipe but it from the rain water coming into the crack ventilation pipes (we recently had a lot of rain in CA) and cause the stain.   Repipe1 then give me a quote to fix the problem.  It not the cheapest but is reasonable.  Because of the prompt response and excellent customer service that I received from Norma, I decided to have Repipe1 to fix my problem.   It was a painless process for me.   Alberto and Frank came and fix the problem in less than 3 hours.   Not only they clean up at the work area but they also clean part of my garage.    The holes in the wall and ceiling were patched by Armano.   He is also very proficient and clean up the place well after fining the job.   I would highly recommend Repipe1 for your plumbing need.   Repipe1 has outstanding customer support/service.  The people will arrive within the time range that they promised.  They prep the work area and clean up well after the work done.
Tricia S.
Tricia S.
9/27/2018
A big thank you to Julio and his team at Re-pipe 1.  Frankly, we were not looking forward to this but it needed to be done.  The job was done quickly,  neatly, and with little disruption  to our home life and surf schedule. Marco's and Michael, the supervisors. came thru to double check but everything was installed perfectly.  Cudos to Re-pipe 1 for making a difficult project go so smoothly!
tara m.
tara m.
05/02/2018 12:00:00 SA
repipe1 has been working on our entire tract at highland park for over a year now...a lot of preparation for the homeowner...but when the week finally rolled around for my home...yes, an entire week process...every crew was on time and got right down to the task at hand...very hard workers, polite and did a great job of cleaning up each and every day...all mishaps were taken care of promptly and steve is the guy for that job...he did everything from set up all my fire alarms to fixing the shower and leveling my washer...great guy...always friendly and knew what he was doing...last two times i called to have something corrected joe was with him...great team together...both such nice happy guys to work with...so important when you have an issue to send someone who acts like they are happy to help whether they are or not...
C. P.
C. P.
12/14/2020
Great work, clean job and fast project.  Slight confusion with the permit process living in an unincorporated area in the county. But overall pleasurable experience.
Hossein H.
Hossein H.
4/19/2016
The plumbing technician Repipe1 sent to us was extremely professional, knowledgable and kind. He successfully diagnosed the root cause of the issue and he fixed the problem in a timely manner. We were very please with Repipe1 and their services. Friendly customer service and competent technicians.
Kelli X.
Kelli X.
03/07/2021 12:00:00 SA
Overall, we were very satisfied with the quality of the work, the competitive pricing and the customer service. And therefore, we would recommend this company. The sales person was helpful in answering our questions. The 2 men who came to cut the holes in the wall and install the new piping were extremely nice and hard working. They were knowledgeable and did a good job. The guys who did the patching, dry wall and texturizing were also very experienced and hardworking. Our only critique - it would have been nice if the (inside) texture could have been feathered a little more to blend in to the existing texture better.  The stucco on the outside of the house was done to perfection.  The people in the office were very pleasant and willing to answer any questions we had. It also would have been nice if there was better communication between the office and the city inspector so that on the second morning of repair, the guys didn't have to sit in our driveway for 2 hours doing nothing while waiting for the inspector to show up before work could begin. But overall, with such a big project (with so many intricate steps and moving parts) this company does a very good job. Thanks guys!
Rojina P.
Rojina P.
08/10/2021 12:00:00 SA
Repipe1 did a great job repiping my condo in one (1) DAY only, for a very reasonable price. Supervisor Ricardo was very professional and patiently answered all of my questions and did a wonderful job.  Thank you!
Evelyne B.
Evelyne B.
10/04/2022 12:00:00 SA
Professional, on time, quality work. I would rehire them again. It was a big project and it was done within the time parameters. The house was well proctected during the process and left as clean as possible given the nature of the work. Excellent work
M B.
M B.
3/22/2019
Repipe 1 did a phenomenal job replacing the entire water pipe system in my home. They brought a crew of 5 workers and were able to complete the installation of new PEX pipe in one day. The workers were very hardworking individuals and were very professional. The company sent out a crew of 4 individuals two days later to repair all the holes created throughout my home and were able to complete that task in one day as well, which included having to repair outdoor stucco.

I would recommend using Repipe 1 for anyone that requires home plumbing replacement.
Ali C.
Ali C.
2/22/2019
The process was smooth.  The workers who came to the house were very nice and worked very hard to finish.  Nothing but compliments for them.
Tammy N.
Tammy N.
8/14/2021
We needed an urgent full repipe quickly in our home after dealing with some major leaks. Repipe 1 came out and quickly gave us a reasonable price and were able to start the work for us a few days later. They completed the repipe and full wall repatch within a few days. The city inspector came out and when he heard it was Repipe1 doing our repiping when he looked at the work, actually said he has been an inspector for a few of their jobs and they do a good job and signed off on their work. One of the best customer service experiences I have ever had with Ryan, who was honest, patient and professional communicating every step of the way from day 1 and answering all of my persistent questions. I would give my experience with this business my highest recommendations.
Twila D.
Twila D.
8/14/2021
Worst experience ever!!~ I had a slab leak in my bedroom. Long story short, I hired REPIPE1 to repipe entire house, which is one level, and of course, they told me they would cap off the original slab leak.

Two weeks after repiping my home, A SECOND slab leak appeared -- exact same place - but in my living room.  They came back out and told me the 2nd slab leak had nothing to do w/ their repiping, as the new PEX pipes they put in were in the attic - not the floor. They told me it had to be from either 1) a pool leak; 2) a leak from the water main; 3) leaky sprinkler system; a cracked drain, etc.  They informed me I needed to hire a leak detection company, which I did, as well as several plumbing companies w/ leak detection equipment. Every avenue was RULED OUT - my leak had nothing to do w/ the aforementioned. These specialists implied it was most likely due to the initial slab leak NOT being capped off by R1; however, not one of these companies would write this in their reports due to law suit issues.  My entire house became a massive flood from these slab leaks. I had just installed brand new expensive floors 3 months prior, and had to put brand new flooring due to the flood - a tune of $12K total, including damage.
I contacted the CLSB who would not hold REPIPE1 liable, either, due to the specific contract R1 had me sign that stated only they would put in my PEX pipes throughout house. I was verbally told the initial slab leak would be capped off; however, they are very clever in what they write in their contracts.

BOTTOM LINE: Please tell me who in the world would ever spend thousands of dollars repiping an entire home if there were any slight chance a slab leak could occur in the future, let alone 2 weeks later?! Yet, R1 was not found liable of any wrongdoing even though they advertise Leak Detection, Taking care of slab leaks fast - (THEY SURE DO.. THEY JUST BYPASS AND IGNORE THEM). R1 is a huge company, and a homeowner cannot possibly win. It's David vs. Goliath. I spent weeks compiling 70 pages of evidence for the CSLB, R1's bond companies - and all to no avail. A total waste of my time. I lost the $12K due to the massive flood throughout my home, after spending thousands of dollars to repipe my entire home. And for what?? Who knows if R1 even repiped my entire home? I'll never know. But I know for sure w/out any doubt, they never capped off my initial leak in my bedroom, which ended up dispersing water under the floors throughout my entire home until the pipe had no water left, leaving me w/ a massive flood. PLEASE DO YOUR HOMEWORK. I hope this helps anyone possibly considering this fraudulent company to repipe their home. Might sound like a great deal at first, but you will pay the piper in the long run.
Farzam H.
Farzam H.
8/25/2020
Im amending this review due to some positive feedback I received from the company: since I posted this review I was approached by recipe1, accommodating a next day repair service,  although it was too late and other contractor started their patch work, they agreed to cover the cost and did reimbursed me with full refund of additional expenses incurred during this process. Thi shows their professionalism. That's the reason I changed my review rating to 3 star

Please avoid this company and run. They are group of unprofessional liars that want your money but will leave you as soon as they destroyed your property. first their sales person, josh has no knowledge of their product. He also makes you believe that they covered everything but later you will find out that they will disconnect your ground wiring connection and ask you to take care of it by hiring another electrician (this is written in their contract) . The other issue about them that they don't know how to map your plumbing and just cut thru the walls with no hesitation. I did not understand the reason first and I thought they will repair at the end. But!!! wait, despite the fact that they promised to patch your walls the next day after city inspection, they will inform you that they are 10 days behind schedule and want you to live in a house with open walls and dust everywhere. They have no shame when you call them and let them know you will be dead due to asthma in 10 days living in this situation. I think they play this game to make you find another contractor and rip you off big time. I have a lot of pictures to show what they did to my place.
Lainie Q.
Lainie Q.
1/20/2019
Amazing service by Gilbert and his team!! Our home in Newport was re-piped due to possible slab leaks. Gilbert was very knowledgeable in explaining the process and explaining everything going on. He provided follow-up phone calls and text messages throughout the day. Excellent customer service.
Saif A.
Saif A.
08/12/2013 12:00:00 SA
These guys do a primo job with their work!
The process only took 3 days and end result was awesome!
I didn't know much about the pex or the other plastic material so we went with the copper repipe. Chris explained that pex is only used inside and for my mainline we have to pick between copper and another plastic pipe.
We went with the copper and now the leak is gone! I put this off for almost 4 months and now I regret not getting it done earlier.
Frank L.
Frank L.
06/02/2017 12:00:00 SA
I used repipe1 about 4 years ago... they seemed decent at the time but during a recent home inspection an issue was found. I contacted them and they sent someone out the same day to take a look. The issue was caused by a worker no longer with the company.They honored their warranty and commitment and fixed the issue with a high quality repair the following Monday. Their responsiveness and quality work made up for anything else and it has been a pleasure working with them.
Hung-Bin C.
Hung-Bin C.
05/06/2019 12:00:00 SA
Repipe1 started the job on time and finished everything very effectively. Only THREE DAYS to complete the whole repiping project! It includes:
1. Repiping (first day). Replacing of water heater connector, water reducing pressure devices, valves for sink and toilets, and all hose bibbs. In the end of the first day, we could use water and take shower!
2. Inspection from city hall (second day)
3. Drywall, rebuild and patching (third day)
Also:
1. Help replace of supply line for washing maching and dishwasher due to potential leaks from old supply lines. But we need to purchase the supply by ourselves.

We had few companies to bid the repiping project for us. The price for repipe 1 may not be the lowest one but Greq (from Repipe 1) is very  knowledgeable to explain every detail and answer our concerns. Thus, we have much confidence to use Repipe 1.

However, we had one unhappy experience with their office. It was great that they could help replace of old supply lines for washing machine and dishwasher. But, their office was not able to clearly tell us exactly specification that we should buy for that. When we would like to ask the detail info for material (e.g., full name and specifications for the materials). Veronica in their office was VERY IMPATIENT to answer the questions in detail. This was the only bad experience with repipe 1. Thus, We would still like to give 4.5 or 5 starts to repipe 1.
Carolyn L.
Carolyn L.
06/01/2023 12:00:00 SA
Amazing from start to finish! Highly recommend. They are experts and very professional.,No need to look further! They are the best with very reasonable price!  G. Laurin, Corons
Fred C.
Fred C.
09/02/2021 12:00:00 SA
I had 3 slab leaks. I got quotes from a couple of companies and a pro plumber recommended I talk to Repipe 1. Josh Royer came and gave me a quote. They were cheaper than anyone else and have great yelp reviews. Josh was excellent in presenting exactly what will happen and exactly how much it would cost. I hired them. Their work was excellent and fast. Josh followed up while the crew was there. They came back and put all the dry wall back in place. That job was excellent too. Again Josh followed up to make sure I was satisfied. Josh did not try to up sell me or pressure me. I paid exactly the same amount that Josh initially quoted. It was such a pleasant experience. The city inspector came and said Repipe 1 has done about 800 out of 1500 in my city and they do a good job.
THANKS JOSH ROYER AND THANKS REPIPE 1.  USE THEM!!!  Call Josh Royer!!!
Carla G.
Carla G.
4/26/2018
We used Repipe 1 to repipe our home. The crew was professional and worked hard to get the job done as fast as possible. I give Repipe 1 five stars their customer service is outstanding!!!
Chris G.
Chris G.
1/25/2022
Saul Gastelum and crew were amazing
Arrived on time 730 am finished by 230 pm (2500sq ft)
Very clean operation with almost zero dust... not sure how they do it.

I'm amazed and would refer this company to anyone !
John c.
John c.
12/10/2021 12:00:00 SA
I had multiple slab leaks on my single story house and could hear the water (money) draining throughout the day. We received multiple offers that seemed very expensive but were around a similar price point so I didn't think I could get a better deal/value. I decided to give one more round of quotes due to the sheer sticker shock of the initial quotes and repipe1 was one of them.

Josh who provided the quote was very professional and answered all of my questions and concerns. He also provided a quote that was more in line with what I expected (via internet sleuthing). I skimmed through their reviews and was a little nervous from some reviews that were not happy with the patch work but decided to go ahead with repipe1.

The piping team arrived on time. They wrapped everything in plastic and were very thorough and efficient. The patching team came by a few days later and completed in one day. Most importantly, both teams were very nice and were not annoyed by my questions and requests. I was a little worried with all the holes in my house and ensuring the patching would match so I did many walk throughs throughout each day and made small requests. There was no hint of annoyance from both teams and they were very accommodating.

In short, if you are in the unfortunate need to repipe your home, I would highly recommend with at least getting a quote from these guys.
Ken H.
Ken H.
9/19/2016
Repipe1 has been selected to repipe the condos in our small community. They also seem to have been given the master contract for water leak response.

Since then, our unit has suffered two separate leaks. In both cases, they have quickly located the leaks and done the needed plumbing repairs. They have handled the dry-outs and restorations well. Drywalls, cabinets, and ceilings have been left in the same or better condition as before the leaks.

Their people seem well-trained and are courteous and efficient, causing minimum disruption. I am sending a copy of this to our HOA management and hope they will pass it along to the Repipe1 folks to share with its people. My thanks to Repipe1 for good work.

Added: A special call-out to Patricia, who was always available to answer questions and handle the scheduling and keep us informed.
Babak T.
Babak T.
4/22/2016
HI
I just had a major pluming issue  with one of my rentals  and called these guys ,,WOW they were great , They showed up on time and they were very professional  ,The job was completed within the given time , and did a very clean work .As far as the the cost ,well It was very reasonable . I highly recommend Repipe 1 to any one with pluming needs :)
Yaniv A.
Yaniv A.
11/17/2017
We asked Repipe 1 to bid on a re-piping project on our house after seeing the excellent reviews on yelp.
Their bid was fair compared to another bid we had received for the project.
The estimator was very knowledgeable about code requirements and gave us good advice.
Everyone from the company was polite and professional and I am so glad I chose this company to work on my house.
Thanks for the great job. Will gladly call him if I have more plumbing issues in the future.
Jeff P.
Jeff P.
07/03/2013 12:00:00 SA
I recently had a tenant move out the a rental property I own in Sherman Oaks. I had a couple weeks between tenants that I wanted to make some improvements. I decided to contact Repipe1 as their reviews on Yelp seemed very solid.

They came out for an estimate and I explained the urgency to get it taken care of ASAP so that I could get the house back on the market. They explained that it would be no trouble at all. They came out the very same week. They were on time both days! Did a beautiful job! No dings or nicks to walls, ceilings or floors. Not to mention is was VERY reasonable - I had checked with a couple of other big-name plumbing companies and Repipe1 was below them.

I was really impressed with their work!

I've got a new tenant in the house now and they have said that the plumbing seems excellent and haven't had any issues. I'm really impressed with Repipe1's work and would highly recommend them to anyone that needs plumbing work done.
John G.
John G.
01/11/2022 12:00:00 SA
Repipe 1 repiped my entire house about 3 years ago, they did an excellent job. When I saw a spot on my ceiling, I called for them to check it out, in case it was covered by their warranty.  Alberto came on time and quickly answered my questions, he identified the leak as coming from the overflow drain in my tub shower above. The company explained that this might be the cause when I called, they sent Alberto out quickly and got the problem identified. I would have them back to do work in my home anytime. Thank You!
Jeff F.
Jeff F.
08/09/2019 12:00:00 SA
We had our 4th pinhole leak in 5 years (this time in the slab) and finally decided to do a full repipe with Repipe 1.  The entire process went way better than expected.  They came in on Monday cut a ton of holes in the drywall, repiped the full house and had the water back on by the end of the day.  On Tuesday, the city inspector came out and gave it a thumbs up. On Wednesday the drywall guys came out and completely patched up every hole by the end of the day (fully approved by the city inspector who came back out on Thursday).  When they were finished patching, you couldn't even tell that there used to be holes.  In the past, any drywall repairs we've had always leaves an imprint in the wall or ceiling where you can see where the repair was... That was not the case with Repipe 1, who did a great job.  The only thing left for us to do is paint.  Of course there was a ton of work getting ready for them, like removing everything from under the sinks and counters, and clearing areas in the garage so they could run the pipes to the new shut off valve that they also replaced.  Overall very satisfied with these guys and the price was right on par with what we expected.  Wish we had done this after the first leak... Would have saved thousands of dollars in repairs for each leak and damage.

Highly recommend!
Leslie S.
Leslie S.
1/17/2018
Foreman: Alvaro Chamorro. Repipe1 did an excellent job, led by foreman Alvaro Chamorro. Very friendly, efficient and always kept the customer informed of the job status. I would highly recommend Alvaro and his team for repiping your home. After 3 major copper pipe leaks it was time for us to have our home totally repiped. The work has a lifetime guarantee.
The guys who did the dry wall replacement after the repiping was led by Josue and I cannot recommend them higher. They were excellent. Josue and his co-worker spent 2 full days replacing the dry wall and doing the texturing and the work is fantastic. Both Josue and his co-worker are extremely friendly and kept us informed on the progress. I will give them 10 out of 10
Kacey J.
Kacey J.
12/16/2016
This company is fabulous!   They came out and got the job done in one day rather than spend several days here. That's the best part. Job turned out even better than we expected.  Go with the Pros and save yourselves a headache!
Jamie J.
Jamie J.
5/19/2022
Repipe 1 did an excellent job when they re-piped our house in 2018.  When our upstairs drain pipe cracked, a problem not related to the repiping, they were able to quickly help us fix the leak.  Repipe-1 technicians, Andy and Alberto, were very helpful explaining what needed to be done, and promptly completed the job to solve and fix the latest plumbing problem at my house.
Robert S.
Robert S.
1/22/2023
Repipe 1 employees are not good communicators. Because our tenants were on site they kept asking them for payment and approval for the job even though we asked multiple times to change the contact number to ours. Our main issue with RePipe1 was their aggressive contract. Each time we we questioned payments the employee referred to this aggressive contract.
They wanted 10% down before they started, which was great. But after they did their demo and installed new  pex plumbing they wanted 85% more before the city permit was signed off or the extensive drywall repairs were done. When we refused to pay without the permit signed off,they waited until after city approval but immediately charged the card without communication. After sign-off we had a leak under the sink which they repaired.They only left a $400 balance with major drywall repairs and final city permit still to be completed. We feel a contractor should leave a balance large enough to cover completion by another contractor if they were unable to finish the job.
Debbie M.
Debbie M.
06/09/2019 12:00:00 SA
I can't say enough about the wonderful crew that Repipe 1  sent me to repipe my house.  It was Gilberts crew who they sent and I was so impressed on how efficient and hard they worked in repiping in one day. They were so pleasant and well so mannered. Then the Drywall man named Jose and a women came and did the most beautiful job drywalling my walls. I've had a drywaller, before but there was no comparison in their work. They women cleaned everything and when they left everything was put back. I totally recommend this co. and hopefully you can get this wonderful crew.
Laura R.
Laura R.
12/11/2018 12:00:00 SA
Quite honestly I can't imagine how they could get a better rating. It was not a good experience. I don't believe they are all licensed plumbers. Water in kitchen is reversed so now dishwasher is running on cold water. Left a mess in bathroom. Would not recommend. Try to get them to come out and fix on my schedule and never responded. I work too!
Jasmine D.
Jasmine D.
08/12/2019 12:00:00 SA
Nightmare of a company do not go with repipe one we had to sue them in order to get damages repaired to our rental home absolutely disgusting and their customer service is rude they even stated that any damages done to our rental home while they're in there is our responsibility to repair at our expense.  UPDATE: I POSTED THIS REVIEW IN HOPES TO GIVE INSIGHT OF THE NIGHTMARE WE HAD TO DEAL WITH.  SINCE THEN THE COMPANY ON TWO SEPARATE MESSAGES AS SENT ME THREATENING TEXTS AND CUSSING AT ME ACCUSING ME OF BEING A COMPETITIVE COMPANY.  I will add photos of their messages so everyone knows the kind of people they are actually dealing with.  You've been warned.
Kevin P.
Kevin P.
01/05/2018 12:00:00 SA
The drywall/stucco just finished up and I have to add it's a fantastic job, credit to Josue Cisneros and his crew.  They blended the drywall texturing perfectly, stucco matches as good as can be, and clean-clean-clean.  No mess left.  I was anxious about such a big job, but very relieved it's now done and very happy with the Repipe 1 team.
Chelsa T.
Chelsa T.
8/28/2018
Our HOA contracted Repipe 1 to repipe our entire condo complex. Ours started July 26th. We had a fine experience with the initial inspection and the actual repipe, but when it came time for patching, it all went downhill.

The evening before they came back to close up all the drywall, my husband and I noticed a significant amount of water dripping from the hole made above our guest bathroom. We left a note for the guys to check it out and to please not close up the hole until the leak was found and fixed. By the time they came and checked it out, the dripping had stopped, but they didn't close the 2 holes because they wanted to find the source of the water. They fixed all the rest and left. Fast forward to that evening, the water starts again, my husband calls them and they say they will send someone out ASAP that evening, and they never showed- which is enough for a 1 star review as it is.

The water would stop and start again and after a few days, they came back to look at everything and found that it was coming from our upstairs neighbors' air conditioning condensation whenever it was turned on and they were dealing with them (the neighbors). The Rep said that they were going to close the holes, but there was still moisture in the drywall and they wanted it to dry out first. I said ok and then didn't hear anything for weeks. Then my husband called yesterday (AUGUST 27TH) and was told that since it was an issue in our upstairs neighbors' home and our drywall isn't covered in their warranty, we (or our landlord) are now responsible for paying them to come out and re-patch the 2 holes that they made- holes they were contracted to patch from the beginning of the repipe!! The woman he spoke to was no help at all and was very curt and honestly, condescending. It is unacceptable. My husband is a contractor and is doing a 2 year long repipe for another OC community- specifically patching all of the drywall after the plumbers repipe. He is astonished that this company would refuse to come back out to patch holes that they made over a month ago! They didn't have to make any extra cuts or anything. It is very frustrating and now we have these 2 huge holes above our shower and toilet and can't get to repainting until they are patched. I will never recommend Repipe1 to anyone.
Diana G.
Diana G.
4/29/2020
Alright! I'd like to think that I am not cursed when it comes to plumbing issues, but I am starting to think that I am. Lol

Because I had already used these guys, I was not hesitant to call them back to help a girl out. Lol. This time I noticed a weird stench for coming from the toilet. It smelled kind of humid. It was very odd. My husband took a look at it and said that they definitely needed come in and go under the house. Something that we definitely were not going to do. Lol.

I called Repipe 1 in the middle of this pandemic and they were ready to assist. I thought there might be some sort of delay but to my surprise, they came the following day. Sure enough, one of the older pipes were rotting and needed to be replaced ASAP. They were able to drain all the water out from down there and replace the pipe in a day.

I was shocked by the speediness and the professionalism from these guys. They even came fully protected to protect us from them, and them fro us.

We are now loving our odor free bathroom and new pipe. Lol Thanks guys!

10/10 would recommend :)
Jennifer G.
Jennifer G.
2/16/2018
Bad experience!!! No stars!! Get quotes from other companies do your research make sure your making the right decision, ask tons of questions. When one does not know much about repiping it's easy for companies to take advantage.
Michael A.
Michael A.
5/16/2022
After the third pin-hole leak in my home's copper piping, with the subsequent damage, I knew it was only a matter of time before the next leak.  Upon the recommendations of several homeowners I contracted with Repipe-1 to install Pex pipe throughout my house. The cost was considerably less than what regular  plumbing companlies quoted. From the start, EVERYONE,  from the initial estimator, through each department coordinator, to the dozen or so workers who descended upon the house over two days, was efficient, courteous, and diligent. The company is a well oiled machine. Each department was very responsive to my concerns and needs, each time and every time.  Even after the job was completed, they were quickly responsive to my request for a minor touchup or two. They offered a generous financing plan that made the expense much less painful. I highly recommend Repipe-1 to eliminate your pinhole worries.        Mike A.
Amanda C.
Amanda C.
6/26/2018
We had an amazing experience with the sales manager and were so happy to have contracted this company. The team onsite was equally as friendly and professional and then it went down hill very quickly from there.

The work did not pass the city inspection and trying to get ahold of anyone at the company since then to discuss has been very challenging. It has been over a week of back and forth with the office to reschedule the teams to come back and correct the work, which also failed the 2nd city inspection.

During this time we have had our home in shambles and holes everywhere, including our 2 year olds bedroom. Living out of boxes, not allowing our daughter to play in her room, taking extra days off work and constantly having to call with no response has been frustrating to say the least. Especially when we had heard such positive reviews from others who have used this company and even the city said that this was unlike them as they usually do great quality work.

We are now going on 10 days out and finally passed the city inspection (on the 3rd time) and have the final stages of patching tomorrow. Another bonus, when my husband pulled back into our driveway after the crew left he got a drywall nail in his tire, which we also had to spend time and money to correct.

So very disappointed in this company and their customer service to correct the work that they did. We were told this process would take 2 days and we are now at 10 days, it's just unacceptable for the amount of money we have paid and to also now be off work for extended days and inspector visits. Had the quality of work been completed correctly the first time this review would be entirely different. I would definitely no longer recommend this company, and will be ensuring my friends and family do not use them in the future.

I would consider amending my review after the final work is completed (should we ever get to that stage) and if a proper resolution is made to rectify the horrendous experience we have had.
Jeff T.
Jeff T.
5/20/2017
Was planning to do a total house repipe this summer because of the numerous pinhole leaks we've been experiencing the last few years but a new slab leak (second one in four years) made us move up those plans ASAP.  Called a few repipe companies specializing in PEX repiple and Repipe 1 was the only one who was able to come out and give us an estimate that same day.  The soonest the other companies could come out and give us an estimate was a week after my initial call.  Art from Repipe1 came and gave a fair estimate (3000 less than my regular plumber), explained the life time guarantee and the procedures from start to finish.  Called Art two days later and finalized the contract.  They were on site 3 days later with a two man crew.  The repipe itself took 2 days.  A day later, the LA County inspector came to inspect the work and was impressed.  The reconstruction crew (about 6 to 8 of them) came a few days after the inspection and did a remarkable job patching up all the holes inside the house and some stucco work in the back of the house.  The reconstruction took one day.  The texture on the drywall and the stucco matched up perfectly with the existing walls.  Everything was back to normal after we painted the walls.  It was as if nothing ever happened.  Would definitely recommend Repipe 1.
Victoria M.
Victoria M.
8/18/2023
Alberto came today to fix a issue with my water being only hot on the move in date and realized the plumber had done something wrong, It was not even Repipe 1's issue which I thought it was but after they Repipe the house the plumbers put new fixtures in. He was always on time, professional and very nice, he fixed my problem which he did not have to do because it was the fault of the plumber and did not even charge me. I am very happy with the whole job they did, they replied my whole house quickly and easily! I recommend them for sure!
Melanie A.
Melanie A.
09/12/2018 12:00:00 SA
Cannot say enough good about this company.  Professional and responsive from start to finish.  They really took care of all my fears and sent two older men with years of experience.  They not only did the repipe but they found some existing problems we didn't know about and fixed them for us, all we paid was for the parts.  Extremely nice men.  Inspector came and it went off without a hitch.  Then Repipe1 fixed the holes in the walls and did a beautiful job on the texture coat.  You cannot tell there were ever any holes anywhere.  The drywall guys accidentally broke a light fixture in the bathroom, and Repipe1 replaced both matching fixtures and sent someone to install them for me.  They were the least expensive bid, which I do not usually take, but they are the best and most experienced.  I wish every home repair company was like them.  Thanks for making a stressful time much less stressful.
Jeff B.
Jeff B.
11/24/2015
The plumbing work was done on time and to my knowledge it was well done.  The mess that was made however was way beyond what I expected. The poor review however is not because of that.
The reason is because of the terrible drywall repair work that was done after the repipe.  The quality of work is not good. If I had the time I'm sure I could have done a much better job and I have zero drywall experience.  I had to pay another contractor to correct some of the most obvious flaws but many still remain that I'll need to get to later. I'm extremely disappointed in the lack of professionalism when it came to the drywall work.  I do not recommend this company based in this experience.
Alex K.
Alex K.
4/20/2022
They were amazing! I couldn't have asked for a better experience. They finished the entire job (repiping, patching, city inspection, repairs) in under a week and were constantly communicating with me about the next steps. They even came back immediately to fix a little thing that I noticed. I would 100% recommend them to anyone, in fact, I already have. So thankful for this company.
Mike A.
Mike A.
6/26/2013
Repipe One was at our home after a slab leak and replaced all pipes with pex pipe. The came in and out. Plumbers restored water same day and after the inpector came and on the 3rd day the patchers patched the drywall and stucco to paint ready. Im glad i went with repipe one and they came highly recommended by the city inspector couse i was having some other work done in my home. The inspector and my neighbor both said that repipe one backs there work 100%!!!!! The people over the phone and the crew that came were vary nice and helpful. I recommend Repipe 1 to all my friends.
Albert S.
Albert S.
1/15/2018
We had our house repipe and just wanted to say that they did a great job.  They arrived on time and made sure everything was clean when they left. Alvoro Chamois was the foreman and did an excellent job running his crew.  Thanks guys for a great experience.  I'll recommend you to any who asks.
Mark M.
Mark M.
8/19/2018
I don't write many reviews.  However, these guys deserve a ton of respect and praise.  We did a complete remodel of the interior of our home only to have a slab leak 7 months later.  We had a fair amount of damage and we decided to re-pipe vs just fixing the main leak area.  They came in one day and had the house completely re-piped and ready for showers, laundry, etc...  The City of San Juan Cap came through several days later with the inspection and we passed with no issues.  The drywall and texture team came through a day after inspection and had the house completely looking new and fresh again.  

I was concerned about the patch job and thought there was no way they could match my texture (several different types throughout the house).  My painter came in and he was very impressed about the workmanship.  Needless to say, my house looks like new again (you really can't tell where they ran the new pex) and I will never have to be concerned about another slab leak.  Great job to the crew in the San Juan area...you guys did a great job...well done!
Kimberly B.
Kimberly B.
06/06/2018 12:00:00 SA
The first day a team of six guys came in and cut holes everywhere - before they left at the end of the day, they had cleaned everything up (as much as you can with all of the dust and open holes) - it was poetry in motion - each of the six people knew what they were supposed to be doing - precision workmanship.  I got the holes cut the Friday before Memorial Day and on Tuesday the city inspector said the holes were fine to patch except for the outside plaster and two areas inside the house.  However, no work was scheduled to be done at my house Wednesday, Thursday, or Friday.  I was told on Friday (one week since the holes were cut) that I'd have an extra large team of patchers on Monday that would do the entire job in one day.  The inspector arrived on Monday, and the patching wasn't yet at a point where the city inspector could review the work so that meant patchers were back on Tuesday when all patching was done except the stucco holes on the outside of the house which were done on Wednesday.  So, the work took many more days than I anticipated which I wasn't happy about - but I give them a 5 star rating because the workmanship was impeccable.  They also installed a faucet, drain, and two valves - the drain required additional attention from a plumber I hired, but I appreciated that Repipe1 did the work as a gesture of good will given the scheduling challenges.  The patching crew led by Noel did a fantastic job - Frank in particular had such attention to detail, and went above and beyond to ensure the customer was happy before he left.  I wouldn't hesitate to recommend Repipe1 though I would suggest that if you have a tight schedule that you write into the contract that you will be given a discount or otherwise compensated if the schedule slips.  These guys are pros - and they take great pains to tidy things up before leaving.  If you're lucky enough to have Frank doing your repatching then you know you're in the hands of an expert!
Mauirce M.
Mauirce M.
06/08/2016 12:00:00 SA
My water heater was leaking and spraying hot water all over the kitchen area. I called a contractor friend of mine and asked him to refer me to a good plumber. He gave me Daniel's number (the owner), I called him up and he sent his guys to fix the water heater.They got here fast and suggested me to change the old water heater and get a wall unit. They did such a professional and great job.I am happy with their suggestion. I do strongly recommend them to everyone.
Samantha M.
Samantha M.
09/06/2014 12:00:00 SA
After reading the reviews, I was completely convinced that Repipe 1 could do the job. I recently had some leaks, and quickly called repipe. Their staff are so nice and helpful. They're also fast, and affordable. Highly recommend scheduling an appointment!
Ron E.
Ron E.
11/14/2020
Repipe 1 is a highly reputable company whose crew is excellent in both service and execution. They were on time and took care of our repiping project within one day and also coordinated all of the paperwork needed for the city inspection afterward. The patch work is beyond my expectations. We didn't even notice there were holes in our walls and ceilings after the crew was done patching them. Blew us away. We are VERY happy with their service and will DEFINITELY recommend Repipe 1 to friends and family.

Specific shoutouts to the following: Jose, Julio, Enrique and the rest of the crew who came to our house. Thank you again for the great experience! Worth every penny.
Mehdi M.
Mehdi M.
4/19/2016
Repipe1 did a great job repiping my house, which was a huge project and I was really concerned about it. Although it took a long time to finish it, I was very satisfied with the result. The workers are very competent, explained to me how the process should go and did a very clean job. It's been three months since the job was done and I've not had any problems. Highly recommended.
irena n.
irena n.
6/20/2018
I had an issue with my water heater and Michael was sent to my house to see what the problem was. Michael called me first and spoke with me over the phone to get an idea of the problem and then showed up on time.  Michael was very professional and it was very clear he was knowledgeable. He explained the issue and answered all my questions.
If I have any other issues I would request Michael.
Chris D.
Chris D.
5/18/2021
Repipe 1 will tell you what you want to hear but will not follow through.  They will tell you they will install in one day and be back to patch your walls over the next couple of days but due to scheduling they mean the next couple of weeks.  If you want a quick clean job, keep looking Repipe  1 is not that company.  Oh added bonus, phone staff is rude and will hang up on you.
Tom G.
Tom G.
8/28/2022
Repipe1 had a good salesman, very professional, and their price was the best of 3 bids.  Good reviews on Yelp made the difference.  They did a good job on the repipe, and did a surprisingly good job on the drywall and stucco repair.  Our house is 3700 square feet, 4 bathrooms, plus kitchen and laundry room.  They recommended a recirculating pump for the hot water heater that they agreed to install. It was a bit expensive, but for instant hot water it seemed worth it.  After they left, the customer service fell off the map.  We went in the old business file.  Right off the bat, all of the hose bibs, outdoors and in the garage, that they replaced did not work properly, they dripped and back sprayed due to the way they re-worked them.  It was not an emergency, and the customer service person insinuated that we should fix it ourselves.  Which we had already tried to do.  We had to get very firm to get them to come out and fix it.  Which they did after 4 days.  Then we noticed that the hot water was no different with the recirculating pump than before.  We had a plumber out for a different reason, and he told us that the pump was not hooked up, it had no power.  We didn't even know it required a power cord.  Again, we had a difficult time getting someone from Repipe1 to come out, but finally someone came out, looked at it and pointed at a power outlet across the garage and said, just run and extension cord over there and turned and walked away.  When I complained, the customer service person, who had been so nice before completion, just said, we're not electricians... even though the deal was, we paid $2400 for the pump installed and working.  We complained to the salesman and again to the customer service person, Carly.  They both passed the buck and we never got a callback, much less another visit.  Again, we were in the done file.  So we had to hire an electrician to install an outlet.  Then there was still no difference in the hot water availability.  So we got a different plumber in, who told us the unit was installed improperly.  They re-installed it properly and now it works.  So we are another $1000 out of pocket, and we found out that the initial price was about $1000 high.  The whole issue of the recirculating pump and the aftercare from customer service really ruined the experience for us.  I would have given them 5 stars if it had just been for the repipe job.  Just remember, once the job is done, you are seen as old business with no further revenue coming.  Things change 180 degrees once the job is paid for.
Ron M.
Ron M.
3/30/2016
In the process of having my home re piped right now. During this process the water heater started leaking. The re pipe one tech who was on the property was incredibly helpful and offered to install a new water heater for free. I called re pipe one's office to let them know about the water heater and proceeded to deal with an extremely unhelpful individual who was very defensive and kept repeating that the water heater breaking was not their fault and happens often during a re pipe (I wish someone would have told me). I explained that all I wanted was the install of the water heater and I would purchase a new one. The company rep kept repeating that the water heater breaking was not their fault and was unable to process any sort of additional information other then its not their fault. I am not upset about the water heater breaking, I am upset that they said they would do the install and now have gone back on their word. When everything goes right it is easy to get a five star review but the important thing is how do you treat your customers when things go wrong. In this case they failed completely and I would highly recommend anyone reading this to choose a different company.
Wayne W.
Wayne W.
01/06/2017 12:00:00 SA
Repipe 1 has been chosen to repipe all condos in our community. I noticed a review on here from this morning that was definitely incorrect. It was my condo getting worked on and there was a complaint of loud music and yelling from before 8 AM. The original piping was done where 4 condos shared 1 main water line, thus 4 are being done each day. My condo is the one with the main original line and thus the first one the Repipe employees came to in the morning. I assure you they were definitely not here before 8 AM. When they did arrive, they were respectful and though music was played shortly after, it was not overly loud. The best part is they did a great job and repiped 4 condos in 1 day. I highly recommend this company and will assuredly call them for any future problems that may occur.
Wallace H.
Wallace H.
5/19/2022
Was going to Repipe 1 my house but after another plumbing company told me my house was too new didn't need it called Repipe 1 won't return my deposit even thou no work was done per California consumer law says deposit must be return Repipe 1refused to return my money so instead of hiring a lawyer as to do the water filter in my house my original quote which was a while back about a year in the first quote Repipe1 wrote that they were going to do drywall and paint I was assured that that was going to be done even after the instantiation they called to set for appointment time to do the drywall 3 times then they called back and to me in the new contact they were not doing going to do the drywall PS THE WORKERS AT THE OFFICE WERE MAD AT ME FOR CANCELING THE WHOLE REPING OF MY HOUSE AND THE MADE THAT VERY CLEAR ALSO RAISE THE PRICE OF MY ORGINAL QUOTE
Brittany G.
Brittany G.
9/24/2017
We had our 2,800 square foot home repiped and it was painless and easy.  Everything was left clean and you wouldn't even know that it happened.  Very professional team.  Showed up on time every day when they said they would and they were super polite and courteous.
Vanessa S.
Vanessa S.
11/30/2011
I do not know why the other person gave low marks and didn't elaborate on what their issues were.  I'm in Orange County, so perhaps the people working down here are different than the ones they dealt with.  
I called and was able to get an appointment for a consultation easily.  The salesperson, Jim was very knowledgable and answered all of our questions.  He showed up ON TIME which was a huge plus for a contractor.  We decided to go with Repipe 1 based on price quoted and professionalism.  He had told me what kind of fixtures we would ned to replace our old existing ones.  
While I was researching new shower fixtures, I was confused and wanted to make sure to buy the correct items.  I e-mailed Jim at about 9pm and was expecting a response the next day.  MINUTES later, he answered my questions.  I sent him a link to ones I was considering and he OKd them so I felt secure with my purchase.
The workers who arrived were ON TIME and wonderful.  Marlon and his crew continued the professionalism first displayed by Jim.  I had missed clearing out a closet that needed to be clear and without hesitation one of the workers pitched in to help me.  They laid cloths and plastic all around the house to protect all of our items.  They all worked diligently and didnt linger like some workers tend to do.  They were all busy, all knew their jobs and finished on schedule.  
We had one small leak we discovered the next day.  I called and Marlon came from another job(he actually arrived EARLY) and fixed the leak and moved a showerhead that we had placed too low.  Some workers can seem irritated by homeowners changing their minds/overlooking a design detail, but Marlon was happy to make the change for us so we wouldn't hit our heads on the showerhead.
The people in the office were great communicators.  They called and verified times when the workers would arrive and when the inspector would be here.  
We are on day 3 of the repipe-day 1 demo, day 2 water is off and all the fixtures are connected.  Day 3 is inspection.  We passed inspection and Marlon repaired the one issue and fixed the height of the showerhead today.  Tomorrow and probably Friday we will have crews doing the patchwork on the 45 holes in the walls, ceilings and under the sinks.  I will report back how this crew performs and if thier work is satisfactory.
Jen G.
Jen G.
04/09/2018 12:00:00 SA
This is the company to use if your home needs a repipe.  They are professional, on time, and do a great job. We have had nothing but positive experiences with their employees: the representatives, the plumbers, and the dry wallers.

Recently, we had an issue with the tankless water heater Repipe 1 installed. Plumber Michael Poloski came out and diagnosed the problem. He then contacted the manufacturer and ordered the necessary parts.  A few days later he was back to fix the water heater.  

Couldn't ask for more from a company and its employees.
Felice B.
Felice B.
12/27/2018
I really had no idea what was going to happen. And while Their literature explains what you need to do to get ready for the Repipe I was wholly unprepared for the full scale dust assault on my entire home...thick dust everywhere even in places where sheets of plastic were hung to prevent such mess. I do not agree that most people bounce in and out of their homes during this daunting process. Once home, my work began. The clean up just to make it livable took HOURS. Had the plumbers brought a few brooms and a Shopvac I would have been thrilled! But it was done in one day and that does kind of seem like a miracle. Not a pleasant experience by any means, however, the drywall repair, managed by Josue went very well. Josue explained everything, answered our calls and even called us to update progress. This guy knows what he's doing, smiles while he's doing it and really helped put me at ease as phase one was so stressful. He's exactly the man you want on a job of this caliber and he handled the inspection like a real pro. Another shout out to awesome Delilah in the office who handled us like we were their most important clients. We had a very sick dog, which created scheduling issues but she worked tirelessly to make sure we were comfortable. And even called me to find out how our dog was! A whole Star for Josue and Delilah, alone!

In general it's a miserable experience for neat freaks but for heartier types I'm sure it's less stressful!
Kris R.
Kris R.
11/01/2019 12:00:00 SA
Used them for my house and my parent's. No nonsense professionals who get the job done well, quickly and at a reasonable cost.
Hotan F.
Hotan F.
10/10/2015 12:00:00 SA
Overall the front end of the job of coming out and clamping the leaking pipe and cutting out the leaking portion and putting in new piping was done professionally and in an expedient manner by Jeremy and Shawn, both great guys and well versed in their jobs. I will be honest and admit they dropped the ball on the back end and it took an additional two weeks to finally get someone out to fix the garage door and the drywall after some considerable time arguing with multiple people over the phone creating a huge headache for me and the loss of two of my Saturdays. But in the end their contractor for the garage door service came out on the Monday after two weeks from the plumbing job and the gentleman was professional and did a great job from what I can tell. Their In house drywall gentleman came out the following day after the garage guy and did a great job finishing my drywall and was very polite and professional. Overall I just wish their back end follow up was as good as their front end follow up.
Salvatore P.
Salvatore P.
12/13/2019
Had our home re-piped  by Repipe1 on Nov. 5, 2019.  They started at 8am and by 2pm our water was back on.  By 3pm, they had cleaned up and were gone.  They did a great job.  My big worry was would they be able to match the texture inside on our drywall and outside on our stucco.   I know where they patched and I can't tell it's been patched.  I wish I could remember the man's name but he was amazing.  I love to paint so I didn't mind priming and painting the patched areas.  Their price was very reasonable.   I highly recommend them.
Eric M.
Eric M.
04/02/2021 12:00:00 SA
We got a referral to Repipe1 from our neighbor who is facetious, meticulous, over-the-top attentive to detail, you know - a pain in the butt. This neighbor was extremely happy with Repipe1.  So we got Repipe1 out for an estimate (which was the actual price). A few day's later, at the scheduled day and time the workers showed up and completed the repiping in one day (one story 2 bathroom house). They were able to utilize the attic resulting in fewer holes than expected.  
The city inspector came the next day and liked the job so the next day (day 3) the drywall guys showed up again on time and professionally closed all the holes.
Even with all the plastic tarps and covers there will be some dust due to the cutting of the holes and the repairing of the drywall.
We now have no leaky pipes, better water pressure, quicker hot water and very nice walls ready to be painted.
We are very happy with the workers, the short disruption time (3 days) and the overall work.  
Excellent company to deal with.
Julie F.
Julie F.
04/08/2019 12:00:00 SA
The repipe portion of our experience was fine. It's the after that had caused them to receive the 1 star. The drywall job is so awful that once we got it painted you can see huge bulges in our walls. After paying $10k for a repipe and then another $2k to paint the last thing you want to have is bulging walls. I'm so upset. We are contacting them and if they do the right thing and fix the walls that are bulging then I will change my review. For now I'm sticking with the 1 star.
Emma C.
Emma C.
3/28/2021
After two major slab leaks I decided to re-pipe my entire home.  Reviewing  Repipe #1 on Yelp I was quite impressed with so many satisfied customers. From the first day they arrived they were completely professional.  Arriving on time, plumbing and drywall  was done perfectly.
I am completely satisfied with the Repipe 1 and would highly recommend this company!
Tim C.
Tim C.
2/26/2017
The crew workers were great and the initial crew that did the actual plumbing work knew their stuff and worked efficiently to get all the Pex installed in just one day.  The only complaint is they could be a little more careful with their taping off of construction work areas (to keep the house clean and contain the dust).  Removal of the tape with paint coming off from the walls is a problem left for the homeowner.
The drywall patching and retexturing crew were also pros.  We had anxiety about having drywall patch marks after we painted and Repipe was long gone but for the most part the texturing was done well.
My biggest complaint was with the salesman Greg.  He came across as extremely knowledgeable and trust worthy - and we signed because of those qualities.  But when we had a failed inspection related to electrical issues (grounding an upstairs tub and water heater in the garage) Greg couldn't tell us fast enough that Repipe are not electricians and those areas are excluded on the contract.  Correct --- but how about some help with a solution.....homeowner has never done a repipe before and there is a reason Repipe excludes electrical work - but it is an issue that comes up so provide a solution instead of having the customer fend for themselves and go call/interview electrical companies to get us through the inspection process.  I felt like I was out of line asking Greg for a list of local electricians....what a hassle for him to do that for us.  That is how he made me feel as a customer.
Pay attention to the exclusions and be prepared to deal with them on your own without much assistance from Repipe.  Repipe knows enough obviously to exclude these things so talk about them ahead of time for potential solutions before you sign the contract.
The last thing is Repipe wants 90% of your money before you even pass the inspection.  They are aggressive about getting their 2nd payment of 80% (after the 10% down) - we got the call as the plumbing crew was pulling out of our driveway.  It is their contract terms but not sure the CSLB would agree that homeowners should have to pay 90% of the job BEFORE an inspection and any patchwork/texturing is completed.  Be prepared for this.
We live in Ladera Ranch and pin hole copper plumbing leaks are an epidemic for the many neighborhoods.  It is nice to know longer live in a ticking time bomb waiting for the next leak.
Graham B.
Graham B.
7/20/2016
I got three estimates for complete replacement of the old galvanized supply pipes in my home.  Although Repipe One was not the cheapest, their representative was the most professional and thorough, and even had cost-saving suggestions regarding using a recirculating pump on my existing water heater rather than going with a tankless system.  On the day the work started, the team showed up on time and did the whole job in a single day.  The crew was very professional, quick, competent, and clean.  The new PEX system looks and functions great.  I wouldn't hesitate to use Repipe One in the future for any plumbing projects.
JoAnne O.
JoAnne O.
10/05/2021 12:00:00 SA
We had a slab leak and Tony's plumbing who located the leak for us, gave us options for the handling of the leak. To avoid future leak issues & knowing that a lot of homes in Corona are experiencing leak problems, we decided to entirely repipe and hired Repipe1. (recommended by Tony's plumbing). We called Josh, the salesman, and he was able to come out the following day to provide a quote.  The repiping was scheduled for 3 days later . The crew finished their job in one day, 8am-1:30pm. The city came by for an inspection 3 business days later and once that occurred Repipe1 was able to schedule the drywall crew to come by the following day! Victor and the drywall crew did a great job and they finished their task in one day as well, very pleased. The city's final Inspection was scheduled for 3 days later. All turned out well. When calling the office with questions, the staff was always helpful. I kept in contact with Ryan as needed and he answered our questions. Overall everyone did a great job!
misti c.
misti c.
9/27/2017
Our HOA choose this company to repipe our condo. If would have known how horrible this experience has been, I would have fixed the leaks myself. It has been nothing short of a nightmare. No communication between the workers.
They told us to just  move certain things. We did and when we got home - because both my husband and I work(obviously living in south county we have too) and my closet was totally cleaned out, when they said only move a 1 foot section, which we did by the way. Even made sure it was out of their way.
Then when it was time for the inspection my neighbor who was kind enough to let them in, was running few minutes late, but was walking to our front door. He saw  the inspector was walking away from the combo and tried to stop him, but the inspector drove on. When our neighbor called the inspector said yeah I saw you but I am too busy to stop. So everything was pushed back a day.
Now I am here with the drywall people to get the drywall done and now they are saying the will not fix the hole in the ceiling that was created by them back in July. When my husband walk with the project manager, he said they would fix it with the rest of the work, so they would not have to fix one area twice.
Now they are saying that is not the case. Some one ales will have to fix it. The company have no concern for it customers, no concern for the truth. It tells lies, doesn't return phone calls, leaves it customers wondering if they are very going to be done with the work. Horrible experience and I can tell by the other non recommended reviews that this company is not what it claims to be. If a company has to tell you how good it is, chances are they are lying.

Edit: obviously I touched a nerve if the owner is responding. I can see the  true colors of this business. And FYI please don't say we never contacted you then say we yelled at your employees- which one is it?
Charles S.
Charles S.
02/12/2021 12:00:00 SA
Repipe1 set the professional standard.  I only take time to write reviews when a company goes above & beyond.  My townhome was repiped 3 years ago via our Association.  It a tri level unit and it so many holes I was nervous at the start.  However the teams were swift, clean to the max, and masterful at making our home look better than before! (of course all the lines been running perfectly ever since).  That is the set up the reason I am writing is that part of the exceptional/friendly service Repipe1 also put in a new toilet at no charge.  Just had an issue w/one of the toilets and they came out immediately assessed, advised, and solved at no charge.  Now that is worth writing about! 1 stands by their work/craftsmanship, even down track, even when was through association to help me and my family directly!  Thank you Repipe1 team (and Jenny) for taking care of our family and home.  So appreciative of good quality people, service, quality.  Cant thank you enough at a time I needed the help.  You always have my business and endorsement.
PAIGE W.
PAIGE W.
8/17/2015
Did a great job repiping my condo! They have been contracted by my community association to do every unit in the community since we were having so many leaks and slab issues in the community. They were in and out within four days. 2 days being actual working days 2 days were only inspection days which only took a few minutes . They cleaned up all dust and mess I'm deducting a star only because when they repatched and  did drywall they did not touch up paint my walls back to original color. Everyone in my community I spoke to for feedback before the work started has been really satisfied as well. (I'm one of the last units to have been worked on too it seems)
Anthony M.
Anthony M.
7/19/2018
My complex has been experiencing a community wide repiping for the past few months. This past week it was my unit's turn to join the fun and I initially feared the worst. Enter Michael P, Supervisor and Customer Service extraordinaire! From our initial phone conversation to the final handshake, Michael has been nothing but top notch, professional and friendly; he was able to put my concerns at ease every step of the way.

Michael took the time to explain the entire process and was always pleasant to deal with. His professionalism always left me impressed and made this repiping just a little bit easier. I'll definitely be utilizing Repipe1 one for all future plumbing/piping needs and will be requesting to work with Michael whenever possible. Thank you, Michael, I wouldn't have made it through without you!
Bev G.
Bev G.
12/15/2018
I commend the company & Sam, on stepping up & addressing my job site issues & sending out a crew to fix them right away & as a perk to me for the problems they also painted the areas inside my house that had been affected by the repipping.  Not many companies would go above & beyond like they have to keep the customer happy as well as fix the issues that arose.
Kevin F.
Kevin F.
05/02/2019 12:00:00 SA
Update: Was contacted by the owner/president due to my Yelp posting. They sent out a crew to fix the stucco work, and have offered a financial reimbursement for the broken items.
As I said before, the workmanship and end results were wonderful, just a few hiccups along the way
Leigh P.
Leigh P.
08/06/2019 12:00:00 SA
The decision to repipe your house is rarely made from a place of comfort or ease. I decided I needed to repipe my home when I faced my second slab leak in 18 months. I wish I brought Repipe1 in during my first leak - because they changed the plumbing in the entire home in less time than it took for my first leak to be repaired.

When I discovered my second slab leak, I met with three plumbers as well as Josh from Repipe1. The quote I received from Repipe1 was more comprehensive than what I received from the plumbers, it was thousands of dollars less than the other quotes & they guaranteed their work. (WOW!)

I researched Repipe1 thoroughly before committing to them. I noticed a few reviews that referenced poor customer service. I asked Josh about this. He explained that this concern was addressed and that at any point I could contact him for assistance.

Here's what I appreciated most about Repipe1:
- They repiped my entire home in one day. By the time I arrived home from work, I could flush my toilets again!

- Minor issues were quickly & thoroughly resolved.

- The staff went the extra distance to ensure my satisfaction. For example, the shower fixtures I purchased were missing valves needed for installation. A member of the plumbing team called the plumbing supply store and arranged exactly what I needed - so all I needed to do was pick it up at the counter (& pay for it, of course).

- The dry wall team was unbelievable! My walls look even better than before the job. I would have them do additional jobs in my home.

- The office staff was patient with me as I had oodles of questions.

Everyone I met with treated me with respect. This is important to me as I'm a single woman & with many home improvement projects - this isn't always what I experience.

I'm 100% satisfied with all aspects of my experience with Repipe1. I highly recommend them to anyone who's stuck with a slab leak or other plumbing misfortune.
Marta S.
Marta S.
3/21/2016
Repipe1 did the whole work from repair to restoration for my house.
Everything went great and the price was much cheaper than other price quotes I got from other companies.  Customer service was great and the project manager supervised the whole thing from A to Z and they met their deadline for the project, as they should. Thank you for all of your help.
John W.
John W.
08/05/2019 12:00:00 SA
They responded fast.  The price was the best quote we received.  The job was done quick.  We had the whole house re-piped after finding a slab leak.  They deserve an extra star for the patch crew that came in after the re-pipe.
Natalie L.
Natalie L.
8/17/2022
Our water valve had a crack in it, and we reached out to repipe1 and they came out within 30 minute and repaired our leak. I would highly recommend them. They are highly dependable, knowledgeable, and professional. They did such an amazing job.
Auditor 1.
Auditor 1.
07/08/2022 12:00:00 SA
These guys are terrific. The last time they came out the tech was Isaac. I told them that when I called with an emergency this time. Isaac showed up again right away. He did a simple fix for what the problem was and he was on his way.
These guys won't rip you off. They save you money if they can.
Stephanie W.
Stephanie W.
6/22/2015
The best quality of service I have had by far and the pricing was reasonable. The communication within the company was excellent as I didn't have to repeat my story on what I needed. Everything got done in a timely matter and I am a very satisfied customer! I highly recommend them!!
Ron And Colleen W.
Ron And Colleen W.
11/13/2013
We are very happy with the service that we received from Repipe 1.  From the beginning Greg, the project manager, was very thorough and informative.  Everyone works for the company so there are no sub contractors and everyone was here on time every day.  We were walked through the process at the beginning, middle and end to keep us informed.  The lead person was the same from day one and she was here everyday if we had any questions.  The patching and texturing of our ceilings and walls is great!!  You can't even tell where the holes were!!  Everyone was professional and a real pleasure to deal with and they treated our home as if it were their own.  We highly recommend them!!
Gary O.
Gary O.
4/28/2022
Recently we had a slab leak in our 2,800 sf house.  We contracted with Repipe 1 to repipe our whole house with Pex pipe.

The repiping crew foreman was Christian.  Christian was fantastic, as well as other the other employees that did the repipe.  Super friendly, great communication skills, and definitely knew what they were doing.  The came on time the morning of the repipe and were all done repiping and cleaned up by 2pm the same day.

The city inspectors were backed up for a few days but once that was done the drywall crew with foreman Filipe showed up.  Very happy with the drywall patching.  Filipe even came back out to touch up one spot that I wanted done a little better.

The only issue we had was with replacement of some of our existing old shower valves, which we decided to do in addition to our repipe while we had the walls open.  We had a bit of a challenge with the layout and types of valves we needed.  In the end, Ricardo got it all working to our satisfaction (he was very knowledgeable and did great work), along with the office staff of Jenny and Veronica who worked with us to ensure we were satisfied.

It has been a little over 2 months since the repiping job was finished and so far we have had no issues at all.

I'd definitely recommend Repipe 1 for anyone looking do to a full house pex repipe.
Matthew M.
Matthew M.
2/29/2016
Repipe 1 recently repiped all my plumbing on my home that was build over 40 years ago. Repipe 1 and  crew did an excellent job and used quality materials. I will recommend Repipe 1 to other home owners I know.

Thank you

Matthew
Herman M.
Herman M.
10/13/2022
I don't know how they keep getting my review taken down, but that shows their dishonesty. Beware! They waited until my walls were open before telling me how I had to pay four hundred more because there was a preexisting hole and that they'd have to use new drywall there rather than reuse the old stuff. Also, the patches are obvious, there is a lot of overspray, loose fixtures everywhere, and they adjusted the water heater just to make it seem like the water gets hotter faster with the new pipes.

In summary, they are dishonest and do poor work. They were fast, though, I'll give them that, but every repipe claims single-day repipes so I'd advise you go elsewhere.

Hello Danny.
First of all, thank you for acknowledging that it's shoddy work. No take backs! Lol. I have a screenshot in case you soon regret your words.
Secondly, Herman is obviously not my legal name. I've written bad reviews on shady businesses that have my address and I'd rather avoid retaliation. So that name wouldn't be in your records.
Lastly, here are screenshots of the deposit payment and that extra shady charge that initiated this negative review. Maybe search through clients you charged an extra $400... if there aren't too many.  Own up to your shoddy work and shady business practices!
Larry J.
Larry J.
1/18/2018
Mostly a decent experience however they are bad at following up on problems with the job.  The repipe was done in 1 day, insepection the next day, and dry wall/stucco the next.  The stucco work was great and the dry wall good except in the downstairs bathroom where you can see the seams of the cutouts.

The day between the repipe and drywall I noticed a couple of issues.  

1) The handle to guest bathroom shower was loose.  I found that the set screw was missing.  They said they would order a new set screw (after I found the part number for them).  I had to remind them a week later about the set screw and she eventually called American Standard and they told me that the part was discontinued and there was nothing they could do.  I told them that is ridiculous and did they at least get the size of the grub set screw.  She said she didn't and asked me if she should ask them.  I said don't bother I will handle it.  I called American Standard and the part was indeed discontinued even though I bought the handle a year ago.  I asked AS about the specs on the grub screw and if any other handle had similar set screws.  She was really nice and shipped me out an entire new handle which had the set screw included with it for free.  

2) The master bath shower valve was not working.  It was either very hot or very cold and nothing in between.  The valve was in perfect working condition before they came and it was installed a year before the repipe during a bathroom remodel.  None of the workers seemed to speak English and there was no foreman on the premises so I called repipe1 about the problem.  They said a plumber would come to check it when the dry wallers came the following day.  I told the plumber about the problem and they said they didn't touch the valve and I told him to take a look at anyway because it working perfectly before the repipe.  Well he left without checking with me after fixing a minor problem that didn't pass inspection.  I called repipe1 and told them that the valve was still not working and they told me they didn't touch the valve and there was nothing they could do.  I told them that was bullshit but decided to call a different plumber to come out on my own dime because I was tired of having a non-functionial shower.  I told the plumber about the problem and the model of the valve and he told me it was probably an issue with the thermostatic cartridge and he told me to order the part and when it came he would come on over and install it.  So I ordered the part ($80) and the plumber came over and installed the new cartridge but the problem persisted.  He tried troubleshooting but was stumped.  I eventually found the manual for the valve online and read through it while he was still troubleshooting.  I read in the manual that the valve will have trouble setting temperature if the hot and cold lines are transposed.  So we tried swapping the red and blue check stops as detailed in the manual and sure enough the shower worked perfectly.  So Repipe1 had transposed the hot and cold lines to the shower.  I called them and told them what happened and that they should reimburse me for the cost of the thermostatic cartridge and the plumber's labor costs.  The gal on the phone said she would tell the boss and call me back.  They never called me back.

In summary, the repipe job and the drywall guys came out quickly and did a good job at a fair price with a couple of minor issues.  But nobody on site spoke English so that was a problem when issues came up.  And what should have been minor issues became a headache for me because Repipe1 did a poor job of calling me back, their plumber up and disappeared without talking to me, and they couldn't deal with a part supplier.

Edit:  I should note that this was job was done in June of 2016.  I wrote this review now because a friend of a friend also had a repipe job done by these guys and they didn't have a great experience either so it doesn't seem like them have improved much.
Paulino C.
Paulino C.
06/03/2019 12:00:00 SA
I want to give repipe1 6 stars. They were fast and clean. They did what they promised. They repiped my house in lake forest in one day. They had the inspectors sign off the next day and then patched walls on day number 3. I love repipe1.
f s.
f s.
03/07/2016 12:00:00 SA
I am going to keep it short and sweet.
This guys are the real deal. Excellent Job they did in my house.
Best of all, these guys show up with a smile on their faces (my local guys in San Diego -Emilio and his crew).
Solid gold...
I am recommending this company to anyone who needs to repipe.
Brenda A.
Brenda A.
4/13/2020
I was recommended by this company by a coworker. My parents live in Orange County and recently suffered from a slab leak which resulted in heavy mold. Repipe1 did a beautiful job through out the Re-pipe project, the cuts were very clean and the drywall is seamless. It was definitely also a pro that they worked in conjunction with the mold remediation team. The Repipe was completed in 4 consecutive days, every day consisted of a follow up call leading to the next days schedule. Naturally, I was worried about walls being opened with mold due to health reasons. However the affected area was professionally contained which kept me at ease through out the project (I will attach pictures), this was a huge burden off my shoulders as I reside in the Los Angeles county and the commute is quite inconvenient. The mold remediation took longer than envisioned but the guys worked diligently and efficient. Highly recommend this company, specially if you also have to deal with water damage due to the plumbing leak. Thank you repipe1!!!
Perla P.
Perla P.
1/21/2020
Repipe 1 came highly recommend by neighbors and they DID NOT disappoint. Their plumbing and plaster guys were fast and super clean. The wonderful ladies in the office kept me informed every step of the way! Will definitely be recommending to family and friends!
Cristina D.
Cristina D.
05/07/2021 12:00:00 SA
We appreciate the professionalism, integrity, technical knowledge, and customer service of this business.
We had a slab leak due to a pinhole leak in a copper pipe inside the garage stem wall.
From Lilly who professionally answers the phone and handles all customer service matters to their knowledgeable and professional plumbers, everyone here seems to truly know what they are doing!
Steve and his team came over for a home inspection and diagnosed the pinhole leak back in December 2020. They initially thought that the pinhole leak could be addressed through abandoning the line and rerouting, however Lilly referred our matter to a plumbing manager who expertly noted that due to our pinhole leak being located inside a stem wall, there are potential liabilities to repair this pinhole leak, and recommended a full house repipe.
The company then sent another plumber at their own expense for a new home inspection; this second plumber assessed the precise location of the pinhole leak and applied a clamp to stop the leak; the company assessed the impact and recommended full house repipe as the only viable option for fixing the problem.
We deeply appreciate Repipe 1's professionalism and technical knowledge.
Ashley T.
Ashley T.
09/04/2020 12:00:00 SA
Very disappointed in the service my family received
We were finally ready to go scheduled them to come out ..
They came for the estimate and they told us one thing then when the guys showed up to do the work it was completely different ..
Little did the crew of men know we understood Spanish
They were talking badly about us . .When my
Brother called the supervisor didn't apologize or anything was just as rude and hung up on us .
I can't even believe this
Is happening . We will never use their service.
Brett B.
Brett B.
2/21/2022
The quality of the work was good and the crew was friendly.  The first crew who came out wasn't as good though.  Ultimately they finished the job well and if I did it all again I would use Repipe1
Dana R.
Dana R.
4/22/2021
I had pretty high hopes that Repipe 1 would be great due to all the great Yelp reviews. Honestly we were a bit disappointed. We used them for a house repipe. Overall the repipe job was ok. There were a few issues that came up. After the repipe we had a bathroom sink with a loose drain connection that was leaking a bit. The water pressure to the house was very low (they came back to turn the water pressure up, but annoying they didn't just check it after the repipe was done). The drywall repair didn't turn out that great, I can see the difference between the new drywall texture and the old. They made a pretty big mess when texturing the walls (drywall texture all over the sink and toilet). It also took over a week for them to schedule our repipe. We had a leak, so we had to live with the water off for over a week till they were able to schedule us. Today, more than a month later I came home to a HUGE Repipe 1 sign in my front yard! I didn't not approve them to put a sign on my property! It really bothers me they would do that without permission.
David P.
David P.
05/07/2018 12:00:00 SA
Very reasonably priced and professional job done, all the way through. I had a slab leak in my 50 year old house and I figured it was time to bring the plumbing overhead before I had any more. Repipe 1 gave me a fair estimate which included some tougher flat roof areas that they had to get through. They did all plumbing within 6 hours of starting and had my water back on when I got home from work.  Patching, of which I had more than a normal job thanks to the flat roof, took just a couple more days.
M M.
M M.
4/17/2020
Repipe 1 saves the day again! We used this fantastic service several years back when repiping our house after 4, yes 4 slab leaks and one previous repipe. Excellent service communication and clean, competitively priced, impeccably clean. Even before the COVID-19 situation! The workers always wore PPE. The repipe took several days, each day they cleaned up and were ready the next day. We just had a recent minor water repair from a toilet issue and dry wall install. No question in our mind who to use again. Repipe 1 thank you for being there for us. No fear of contamination, gloves N 95 masks, coverings. On time impeccable work, and their  prices never gouge. Thank you Repipe 1 for saving the day again! No fear of COVID-19 from your workers.
Cheryl Z.
Cheryl Z.
12/17/2017
We recently had our house re-piped by Repipe 1, after getting a couple quotes.  During the proposal process, it was brought to our attention by Repipe 1 that we would need to ensure the work area (walls, celing) was asbestos and lead free, since our house was built in 1969.  Even though it caused a delay of a couple weeks for the testing and abatement, we appreciated that the needed asbestos abatement was performed (and we finally got rid of our popcorn ceilings).  After we took care of the asbestos removal (with another company that specializes in this), the work done by Repipe 1 was done just as proposed: re-piping on Day 1, city inspection on Day 2, and then drywall repair on Day 3.  We were especially impressed with the quality work of the drywallers!  I would definitely recommend using them.
Mandy R.
Mandy R.
5/29/2019
Amazing and efficient. We just had our whole house Repiped by them and they did a fantastic job. Very quick to come out and do estimate. Very through. They repiped in one day and then patched it all up in one day. Great crews led by great guys. They were very careful with our house especially our new floors. Would highly recommend! The inspector told us they did a great job!
Karen B.
Karen B.
11/21/2017
I wrote a review earlier complaining that they made an error in the repipe job. They replaced a shower valve and failed to replace the diverter. They also replaced bronze with chrome. After many conversations with Sam they have reimbursed me for the additional expense I incurred to have it fixed.
Overall they did a great job with the repipe and the drywall/patching. This was an error on the part of the salesman Tony.
Robert J.
Robert J.
11/03/2022 12:00:00 SA
We had our house in arrowhead Repiped last year. The experience was great as well the quality of work. This week we called them about a possible issue, 2 days later it was resolved after their tech came out free of charge. Thanks
Kelley F.
Kelley F.
09/12/2020 12:00:00 SA
I am an electrician, in the trade for 35yrs....I expected the worst on the re-pipe of my house, I got the best. All the workers wore masks, everything was covered in plastic and protected and the work was done in one day. They (all the workers) were very professional and the work was superb!

I highly recommend Repipe1 and am very happy with the finished product.

FYI....I had a slab leak and instead of breaking the concrete out in my kitchen I decided to just do a complete repipe....
Daniel T.
Daniel T.
06/03/2014 12:00:00 SA
Have your pipes bursted? How unfortunate. However, I was pleased to have a friend who recommended RePipe1 to me. My friend told me that RePipe 1 did both the patching & THE PATCHING OF THE MOLDED DRYWALL. I did not have to find two sources to fix ONE HUGE PROBLEM. Just as apple computers are fantastic due to the fact that apple makes both the hardware and software, RePipe 1 uses the same methodology of combining two great services for one low price.
Ellen O.
Ellen O.
06/08/2018 12:00:00 SA
After getting a quote a year ago, finally decided to go through with the repipe (and the accompanying mess). We had Repipe1 repipe the entire house last week. The plumbers completed the repipe in one day (we had water turned on at our home by 4pm). They also cleaned up the house very nicely so that the only clue we repiped were the holes in the walls/ceilings. The drywall crew was excellent as well. They worked an entire Saturday and half of Sunday drywalling and retexturing. Very happy with the work and the peace of mind that comes with having pex repipe.
Elizabeth C.
Elizabeth C.
10/10/2018 12:00:00 SA
We had our condos tripped.  Repipe 2 designed hose bibs in the water heater closets with the anti diphone valve. Ever time I use it it back sprays all over the closet that is wood and drywall.  When his guy came out the owner of Repipe yelled at me and told me it was my responsibility.  They made a big mistake in the design of all these closet hose bibs and they don't want to take responsibility for their own design.  

They have very poor follow up with the issues his crew left behind, after a month we are all still sitting with the problems that need to be addressed.

I would not recommend them because they don't take responsibility for their own work.
Sue A.
Sue A.
5/23/2022
After a leak in our kitchen for 2nd time we decided to repipe the whole house . Our neighbors recommend re-pipe one so since few our neighbors had used them ... then it was a reassuring sign. They were very responsive all the way through . The 2500 sqr house was done in half day with 5 people working and they sure knew where to cut from garage all the way to top floor ; which we are so grateful. Also after a 10 days that we were ready to reconstruct the whole bottom floor ; we noticed some water spot on the molding in the kitchen .... Not again. I called Repipe 1 and they sent Alberto V. To ck if it was piping issues . He cked it throughly ... it was not pipe pr drain issues as we were dreading to find out !!! So thanks again for responding so fast ... Alberto took his time and was very knowledgeable.
Happened to be the demolition people replacing the kitchen sink ... the water has shoot up to the ceiling .... So thank you. Great job Re-pipe 1.
Kevin F.
Kevin F.
4/25/2018
We received three estimates and Repipe1 was the most expensive.  Once we tried to schedule with the other two, or they started adding costs...it became clear that you get what you pay for.  We went with Repipe1.

-  Our rep was Tony and he was great.  Thorough and responsive.  Went through everything, got it scheduled...all good.

-  Crew showed up on the day scheduled, however, they were late and understaffed.  I understand two of the crew didn't show.  They tried to make up for it, rushing a little, not covering stuff as well as they should have.  They stayed long and worked from about 9:30 AM until 11:00 PM.  Not great, but its construction...it happens.  

- We complained to Tony and scheduling.  They were responsive, sent a field supervisor, etc....at the end of the day, they made things right.

-  Drywall crew was awesome.

Bottom line, they did a good job, got it done on time, were responsive, and owned up to and addressed issues.  I would recommend Repipe1.
Margaret J.
Margaret J.
07/05/2021 12:00:00 SA
We had a leak in the downstairs living room which we got fixed quickly, but one leak is one too many for us.  I called Repipe 1 and Josh came out and gave us an estimate.  We booked the same day.  I was a little nervous as I knew there would be a number of holes in the walls.  They came out and did the repiping, yes it was like a bomb site for a day.  They did put plastic sheeting and cloths down to protect the carpet and the floors, but the repiping got done and they cleaned up.  2 days later the drywall crew came out and put the house back together.  We hare just waiting for the stucco guy to come out and he is expected tomorrow.
I have recommended Repipe 1 to several of our neighbours as our tract is notorious for leaks and we didn't want to have a major leak so got the repiping done. One less thing to worry about!!!
Beth C.
Beth C.
05/12/2018 12:00:00 SA
I woke up recently to a slab leak.  I called my contractor who advised me to call Repipe 1.  He said it was the best way to deal with a slab leak because it forever eliminates the problem.  I called Repipe 1 and they were out the same day.  They started work the next day and by that evening, the house was repiped.  What a relief!  Another crew came to fix the drywall.  The drywall work was finished quickly also.  I am very pleased with the quality of the work and the expediency in which it was completed.  I would highly recommend them to anyone in the same situation.
Maryana S.
Maryana S.
7/19/2022
Repipe was is amazing!! Most of all Ricardo he was very helpful and knowledgeable. I would recommend them to anyone that needs a repipe for their home. Also, great prices!!
Michele L.
Michele L.
8/18/2018
Last March we had our house repiped with Repipe 1.  We noticed that we had a leak under our sink and called Repipe 1 last night.  They answered right away and before 8 am this morning, field supervisor, Michael Poloski called, said he had a couple of stops and would be here by 11 but called back and was here almost an hour early.  He found the leak, fixed the leak,  communicated with me and was the upmost professional.  I would recommend Repipe 1 to anyone looking to repipe their home.
Zackary O.
Zackary O.
11/25/2019
Great service, Sam helped me resolve an issue for a incorrect bill that happened back in May. We had our pipes done by repipe one a year ago and I am still satisfied.
Clarence S.
Clarence S.
2/16/2022
They provided repipe services to my neighbor and he recommended them.

Very professional, the repipe took less than a day and the water was only off for 3 hours.

I think this just adds to their sterling reputation. Use them with confidence.

No delays and reasonably priced.
Eneida D.
Eneida D.
11/18/2019
I had a slab leak and called Repipe.
1. They send out a project manager the day who answered all my questions and even sent out a supervisor to do a walk through who showed me exactly where they would cut my walls.
They did the plumbing the next day and the crew was so professional and careful with my stuff.
The inspections and patching were great.
I highly recommend this company in anyone in need.
Mom D.
Mom D.
4/16/2019
So, slap leak happens and we decide to repipe the entire house to avoid leak issues down the road. Repipe1 is recommended by friends over and over so I give them a call...omg thank goodness I went with them!! They were so timely, thorough and addressed every issue that needed attention throughout the whole process. They had enough employees on staff to be available and they were ready to repair what needed to be after the actual repiping. Totally fair company, I was actually surprised how thorough they were considering construction can be total nightmare. Last technician just left, impressed...wow.
N J.
N J.
01/11/2022 12:00:00 SA
Repipe1 redid our pipes during our home remodel and were extremely helpful and flexible while working with our other contractors. They made the coordination seemless and went out of their way to make sure we completed by the completion date we provided them. Their workers went above and beyond on protecting our furniture from dust and damage and did an amazing job with cleanup. The staff were all friendly and helpful. Highly recommend!
C C.
C C.
12/02/2022 12:00:00 SA
I just had my house repiped because of a slab leak. I called Repipe 1 and the next day they were at my house with an estimate. The estimator was so nice and knowledgeable! I signed a contract and the next day they were repiping! They were so fast and friendly. In less than 8 hours my house was repiped!! The next they repaired the drywall and they were great!! I came home and couldn't even tell where they patched! I would definitely recommend Repipe 1. They are knowledgeable, friendly, and so quick!!
Abby T.
Abby T.
2/16/2013
We had a slab leak in December of last year and we used Repipeone to repipe our home. They had the best price out of the bunch of estimates we received. I am a regular on Yelp and after reading their reviews I freaked out (I checked after we started the work), but I was wrong. They arrived on time and finished the plumbing in 1 day. We passed inspection the following day and patched on the third day. The city didn't come out for the final but they signed it off over the phone. I couldn't believe we were done in 3 days. Repipeone also honored their price even though we were told by other companies that our roof is flat and that it would add on to the cost. I brought this up with our sales rep and he informed me that he is aware of the problem but we still honor the price. I don't know why there are so many negative reviews on yelp but I would definitely recommend this company to anyone.
Diane F.
Diane F.
01/04/2021 12:00:00 SA
We had our 4,000 square ft. house completely repiped by this company.  They were professional and efficient- exceeded our expectations.  Their drywall team is beyond compare.
Jill W.
Jill W.
09/03/2015 12:00:00 SA
Should have paid more attention to the negative reviews here, as we just had exactly the same bad experience with Repipe 1.  Hired them for our repipe based on the favorable price and some good reviews.  And while the actual repipe work is top-notch, the sloppy, careless patch work and complete lack of professionalism and communication throughout completely negates it.

The actual repipe was done on the first day, and that team was professional, fast and thorough.  Unfortunately the remainder of the job - the patching and texturing of the dozens of holes made in walls and ceilings - was a nightmare.  They promise 1-2 days of patchwork after the repipe and a neat and clean result.  We weren't expecting perfection, but we were expecting it to go as well as the repipe part.  What we got was a completely different set of workers who didn't show up when promised, came and left when they pleased, understood little English, and performed sloppy, careless work with little regard for belongings.  We ended up with overspray everywhere, ruined furniture and woodwork, and the majority of the texturing had to be completely redone by a supervisor (we called him the fixer) over the next 5 days to correct the sloppy, half-ass job.  Workers never took the time to remove any fixtures, so the supervisor had to remove them, retexturize the entire wall, clean the fixtures and replace lost or damaged parts.

Perhaps the most frustrating part is that no one is accountable, from the onsite workers, to the supervisors, to the project manager, to the main office staff, with everyone passing the buck or pointing the finger at someone else.  After several patient requests over several days to speak with someone in a position of authority about our concerns, instead we simply received a statement in the mail indicating that our credit card had been debited the full amount and told that we could call the owner directly and that his cell phone number is on the website.  Well Daniel Zilberberg, let this review be our message to you.
Karen K.
Karen K.
10/29/2018
Had pipe1 repipe my whole house today. Gilbert's team arrived at 7 am and i had running water by 6 pm. The whole team  was very kind, courteous,and super professional!  I couldn't be happier with our experience!! I highly recommend them and ask for Gilbert!!
John E.
John E.
12/06/2021 12:00:00 SA
A full repipe is always going to be a mess but the crews from Repipe 1 were fast and efficient and the work quality was much better than individual reroutes we had done in the last few years.  The price was reasonable and the office staff were easy to work with as well.  My only regret is not doing the full repipe when I first started having slab leaks rather than getting the leaks repaired one at a time.
alisa k.
alisa k.
06/12/2010 12:00:00 SA
These guys are great when it comes time to repipe your home.  They specialize in the use of PEX, a more environmentally friendly material than copper pipe and it seems it is healthier too.  I selected PEX for my repiping due to these reasons, along with being less costly.  A very important thing to me.  My pipes were leaking and my water pressure was dropping quickly, and I knew I just had to do somethin.  The plumbers were friendly and professional and they completed the job quickly. and cleanly.  I would recommend them (repipe1.com) to anyone concerned about the environment and working with limited funds.
Idan A.
Idan A.
4/29/2015
The mainline was leaking at the property so we got 4 bids to replace it. I checked yelp and other review sites and even though Repipe1 wasn't the cheapest they had the best reputation so we went with them. The work was done in one day and we finally have good pressure coming into the home. I would recommend getting an estimate.
Navy M.
Navy M.
12/01/2017 12:00:00 SA
Unfortunately due to several slab leaks in our house, we had to have our house repiped. This company was chosen by our association and I must say I couldn't be more pleased. They were extremely professional as well as timely. I also want to give a special thank you to Michael Ray. Our washer became unbalanced during this process and he spent an hour fixing it for me. Would definitely use this company again!!
Dima S.
Dima S.
10/14/2021
Yes! Yes! And YES! Repipe 1 is at it again. This company was recommended to me by my insurance agent (shoutout to Blackwell Insurance from Lake Forest, CA!) two years ago when I had a slab leak at my house. I gave Repipe1 a call and received nothing more than an outstanding service - quick, reliable, affordable PLUS lifetime warranty. Who can do better than that??? Probably nobody. So, my wife and I bought a new house and decided that #1 item for us is to repipe the whole house right off the bat. We didn't even have to call anyone else. We called Josh at Repipe 1 for a quote. Just like before, we had an amazing experience. We got a quote in about 10 min, everything looked great and we gave it a go! The crew was fabulous, shoutout to Al and his crew, what a great bunch of guys! They are respectful, efficient, hard working, and most importantly KNOWLEDGEABLE! They will answer all your questions and will do a great job. Repipe 1, you guys are the best! I cannot recommend you enough and you will always be #1 place for my family and my friends. I will always recommend you with pleasure. Keep up the great work!!!
Vladi B.
Vladi B.
10/31/2019
Repipe1 gave an estimate on Monday and my Repipe is already completed and today is thursday the patching is seamless . Fast and fair price 3 days start to finish .
Sina G.
Sina G.
1/19/2022
What happened and why repipe?

Following a slab leak, I had the option of either detecting the leak and fix the impacted area or to invest a bit more and do a full repipe in the house. Based on almost everyone reco (friends, colleagues, neighbors), I chose to spend more and repipe to mitigate future leak risk given the age of the house. Insurances do not cover repiping costs so it is typically on you.

Consultation and getting quotes

I already had 3 other quotes from other plumbing companies when asked Repipe1 for a quote as well. Greg showed up next day early in the morning and quickly did all the measurements. He was extremely professional, explained the process, the material (PEX) and all the details we needed to know and then some. The quote was lower than anyone else in the same business caliber with the drywalling included so I signed.

Repiping process

Simply put, repiping consist of first getting a permit from the city (repipe1 automatically obtains it online, then asbestos inspection to make sure there are no traces (this can delay the process by a few days). Once these steps clear, you should expect 1-2 days of the repiping crew coming in, cutting holes in the necessary areas, installing PEX pipes (vs. cupper), and then wait for the city inspector to come check out the work and if everything good, the drywall crew would come to patch the holes and match the wall texture to the existing condition. Paint is not covered by this company.

My experience

- The repiping crew showed up on time early in the morning and they were fully done by 2PM. They were super professional, fast, fun to work with and quite experienced. Definitely 5 out of 5 and perhaps one of the most efficient team I have seen.
- The Drywall crew was also professional, however they did part of the texture matching in a sloppy way so parts of the shower/bathroom now shows a different look after paint and you can tell it apart easily. This is in line with my neighbor's comment that she was also super happy with the repiping job but had complaints on some of the drywalling and the knockdown texture matching.
Overall, very happy with the service I received, the follow ups, the scheduling and the speed of rendering the actual work. Totally recommend it if you can absorb the costs outside of insurance as this is definitely adding value to your property.
Mor A.
Mor A.
11/17/2019
I recommend for anyone that needs a repipe ,they sent someone to give me a estimate and the next day they Repiped the whole house the workers working fast clean and very respectful,great customers service and great pricing ....definitely best company to do the job....
Tiffany G.
Tiffany G.
9/28/2018
After a slab leak, we were referred Repipe1 for a full repipe of our home. The entire process went smoothly dealing with the office and the contractors. The plumbers were great and very clean! Passed inspection and everything got patched up. My only complaint is with the repatch crew, they were slow and left a bit of a mess in the house. However, everything was patched up perfectly.
Stephanie M.
Stephanie M.
3/25/2014
Having to re-do your pipes is not a fun or easy thing to have to go through. RePipe1 makes it somewhat bearable. It is a two part process where the first/second day they do the actual cutting through the drywall and install the Pex. The second part is re-patching the walls. We were fortunate enough  to have Marlon and his crew who are awesome! They are very professional and courteous. They try to make themselves as inconspicuous as possible. They do a great job of cleaning up after themselves and you would never know they were there except for all the holes in your walls! They stayed from 9-ish on a Saturday morning and stayed until 9 pm to get the job done.
The drywall guys did an excellent job patching too. We actually had compliments from our remodel guys (separate project)  at how well they did patching. They do not, however, as one reviewer stated, repaint the walls.
I would highly recommend this company. We had nothing but a pleasurable experience (as pleasurable an experience re-piping can be) with them.
Leah L.
Leah L.
11/09/2022 12:00:00 SA
I just wanted to let everyone know what a great experience we had with Re Pipe 1. Josh Dawn was really helpful , So was Dalilah and the rest of their staff. The job was really well done. I would definitely recommend them. The drywall work looks great too.
Charlie M.
Charlie M.
01/06/2018 12:00:00 SA
Michael P. Supervisor came out to check leak issue. Identified, repaired and communicated all repair questions.
Great to work with, super professional.
Dave G.
Dave G.
8/18/2015
Awesome job!  These guys were amazing.  On time quality work with the lowest bid we found. I could not be happier.
Thu N.
Thu N.
4/20/2017
Repipe 1 people are absolute professional and great. The repipe 1 team, 5 people, got the repipe job done in one day. After the city inspection is complete, second team came and patched up the holes in the walls and ceilings. They did a fantastic job from start to finish and my house look like nothing ever happened. Highly recommend this company for anyone who need to repipe the whole house.
Jim C.
Jim C.
07/10/2023 12:00:00 SA
Jim and Lori's House Repipe1 PEX installation:

We recently received a memo from Moulton Niguel Water Company. I was informed that I had a continuous water use of 7.48 Gallons per hour for a 24-hour period. We called leak detection to confirm that we do in fact have a leak.  Fortunately the leak appeared as a wet puddle on the outside of the stucco near the two bathrooms.
As a Barber, I come in contact with many customers of which have experienced slab leaks themselves.  I was made aware of Repipe 1 who was recommended along with a few other Repiping organizations.
I then looked up Repipe1 on Yelp.
Mostly, the feedback was highly recommended. I was going to seek bids before I decided since my wife was a retired property manager from the largest management company in the area. After speaking with Greg, the Repipe1 Sales Rep we decided his offer seemed reasonable and we agreed. So, the next day the Repipe1 process was continued in a very staged process.
1. Service Manger did his walk through. He informed us of the inside walls and the outside stucco that would be removed.
2. A Representative came to get a sample of the insulation for Asbestos. Testing was sent to a testing lab. We tested out fine.
3. The next day 6 repipe1 technicians arrive at 7:30 to hang plastic everywhere, floors ceiling and furniture. They were extremely careful to clean up the mess incurred.
4. All the Pex pipe was installed in one day to include 2 outside hose connections finished in Copper with shutoffs (all inside was Pex)
5. The next day the drywall/stucco crew came from Victorville that were father, daughter, and friend. They are the most unbelievable crew I have ever experienced. The drywall and stucco repairs were 100% undetectable. The texture was exactly the same inside and out. The pipes were all foam insulated. We did have to paint, which was not a problem.
6. The techs were all professional as well as the drywall/stucco folks.

Bottom Line: No Leaks, Quality Job, Professional Employees. I would highly recommend Repipe1.
Thank you Repipe1!
Rain Bow T.
Rain Bow T.
5/28/2015
Leaks and slab leaks are a nightmare here in Orange County! After the 3rd leak we the insurance company told us that we had to repipe or else they would drop us =(. I got a few quotes and decided to go with repipe1 just off the price and I liked Greg the sales guy. The whole thing took about a week and there were a few small hiccups but overall they did great work and I'm happy with the results. These patcher's are artists, they really impressed me with their work.
Jeff G.
Jeff G.
5/15/2017
Have never seen worse service and unprofessionalism in my career. Failed inspection, rude and unprofessional workers.
S.J. A.
S.J. A.
3/19/2013
Two-and-a-half stars.

The actual repiping was fine and the patchers did a fantastic job. These are obviously the most important parts, so if you don't care much about people being on time or communicating clearly, you might want to go ahead and use them.

My main complaints are that the workers were late three out of four days and the communication was terrible.

The salesman didn't tell me exactly what they would have to do and didn't tell us how to prepare (e.g., what areas to clear in the garage). I used a prep sheet from one of the other companies that gave me an estimate, but there were still several areas that needed to be cleared after the workers arrived.  

Why give a time window of between 8 and 9 when the workers clearly have no intention of arriving at 8? The first day the foreman didn't arrive until 10:05. The second day he didn't arrive until 9:10. The third day, the patchers didn't arrive until 9:50. The fourth day they arrived at 8:45. (I'm always very punctual, so this really bothered me.)

Finally, they had to cut a hole in the stucco outside, but they didn't cover it when they left. Guess what? It rained that night! When the inspector saw the uncovered hole and felt the damp drywall inside, he said, This company isn't treating you right; they should have covered this with plastic last night.

Basically, having to repipe your house sucks ass--and who knows if any other companies are any better than this one? To avoid becoming frustrated like I did, try to keep your punctuality expectations low, ask a lot of questions during the estimating process, make sure they have liability insurance, and make sure they cover any outdoor holes before they leave! Good luck!
Joyce S.
Joyce S.
5/21/2019
First, repiping a home is not for the faint of heart.  If you decide to book the job with Repipe 1, do yourself a favor and take four days off work.  The guarantee they give to Repipe on day 1, inspect day 2, drywall day 3 and final inspection on day 4 is great for someone who stays home all day.  For a working professional who has meetings and appointments, this will be a week and a half project for you.  

Repipe.  Al and his team did a good job day 1.  However, I was not told that the cabinets above the kitchen sink would need to be emptied and came home that evening to a living room full of dishes, glassware, etc.  They must've broke and thrown away a family heirloom piece as it still is not to be found.

Veronica.  A name I've read many times on Yelp.  I don't know how this girl still has a job.  She is so rude.  She does not care one bit about the client.  Booking the inspection and drywall repair was such a hassle, especially because the house was in shambles.  

Drywall repair.  You'll get the A team if you're lucky like my next door neighbor who's walls look perfect.  I got the C team, unfortunately.  The drywall guys were at my house until 9pm and there were still open holes and cut lines.  One guy admitted that one of the guys was in training and that's why it took longer than normal.  Mmmmkay...if someone is in training, they should have a proctor/mentor with them, NOT repairing drywall by themselves while the other two were working on the other areas.  Keep in mind, there were over 60 holes in the drywall!  And the walls have lumps and uneven texture.  Such a bummer.  I would've been better off hiring a plumber and drywall repair specialist separately.  

All in all, I'm glad I repiped the house, but would not recommend Repipe 1.  Too many inconsistencies with the quality of work.  And the office personnel don't care that their clients' lives are in upheaval during this process.  Do yourself a favor and pay someone who gives a damn.
Ola F.
Ola F.
07/10/2019 12:00:00 SA
I had my town home re-piped and it required my luxury vinyl flooring to be removed. I specifically asked the guys if they were sure they knew how to remove them without damaging it so that I could dry them out and fit them back in and they said yes. They ended up ripping the floors out and completely damaging them. This has now cost me almost $1000 to get new flooring.  I complained to repipe 1 office and spoke to the owner called David Tash. He promised to email me an estimate proposal to cover the flooring cost but never did. Now i call the office everyday and they keep saying David is not available. Eventually they said that they have decided not to cover the cost. This is so unfair and I am so upset about this. I will never use this company again and I advise you all to stay far away from them. They need to be accountable for damages caused and take ownership of it.
Brittany R.
Brittany R.
8/19/2021
We recently had a leak and decided to have our house repiped. Repipe 1 sent someone out quickly to give us an estimate and to go over the process. They are efficient and reliable. Both the repipe and drywall crew we're on time and very careful to protect our belongings while working. All-around a great experience. We will definitely recommend repipe 1 to anyone in need of their services.
LE S.
LE S.
8/24/2017
Thank you. I feel much better after having my house Repiped. Over the last 2 years we had several leaks. Glad to see those days behind us. Thank you Repipe 1
Natalie R.
Natalie R.
10/02/2015 12:00:00 SA
Repipe1 just finished repiping my house, I'm very happy with the water pressure. The showed up when they were supposed to and did what they promised to do. I am happy with Greg and his quick response in answering my calls and starting my job the next day. Repiping is a messy job but Repipe1 made it simpler than I expected. I suggested Repipe1 to my neighbor too.
Nicky G.
Nicky G.
8/20/2017
Had my place re-piped earlier in the year and it all went off without a hitch. They were in and out within a couple days, I really can't remember. Great experience though..

They prompted me to do other repairs that were needed soon afterward, like drywall repairs, paint and all new bathroom fixtures.

After they had begun the job, they Juan informed me that to remove and reinstall the water softener would be an additional $900.00  so that hard water would only go to the outdoor spigots and the ice maker. Excellent idea..

Ever since then my outdoor plants have been thriving whereas before they always died by being watered with soft water.  

I'm completely happy with the job all the guys did. I have not one complaint.

Thanks again RePipe Juan .. . .  Job well done.
Ashley C.
Ashley C.
03/11/2019 12:00:00 SA
We had a leak on Friday afternoon. Re-pipe 1 was here on Saturday morning and completed the repiping for a 2100 sqft house in 1 day. They were clean and understanding with a toddler that kept going inside the house. City Inspection was approved and then Re-pipe 1 dry wall team was back out the next day and did excellent work with the drywall repairs. We definitely recommend this company if you need your repiping done!
Casey S.
Casey S.
08/08/2013 12:00:00 SA
I was on my third pinhole leak and I got tired to repairing the pipes in my walls only to have another leak spring up a couple feet away. I finally decided to replace the pipes in my home and I contracted Repipe1 to do the repiping. I was very pleased with the workmanship of both crews, the plumbers worked fast and got the water back on the first day and the patchers closed up the holes a couple days later. The city gave us a hard time with our smoke detectors so the final inspection was postponed a couple of times but I overall had an awesome experience with Repipe1
Janet H.
Janet H.
1/30/2013
I am hoping that some of the reviews on this page have prompted them to improve their service because I did not have these problems. In fact, everyone associated with the process was super responsive and we had a follow-up issue that was dealt with immediately. When you compare the price, which includes the dry walling, to other plumbers, they are by far the best, and as in you get what you pay for there are bound to be some hiccups, but I have had that with high-end plumbers as well. We really needed our house repiped (3 slab leaks) and so far we are happy. I would definitely recommend them. Courteous, fast and responsive.
Daniela M.
Daniela M.
07/02/2013 12:00:00 SA
Great customer service , trustworthy business with very reasonable prices.  I highly recommend them
Judith B.
Judith B.
2/17/2016
We used Repipe 1 in 2014 to repipe our whole house. Overall, that went quite smoothly.

What is most impressive is that when I recently had a leak, they were extremely responsible about sending out a plumber to help diagnose the problem to see if the leak was from one of their pipes. They were ready to take full responsiblity to fix everything, if it was. (It wasn't.)

I was very, very impressed with their commitment to standing by their product and warranty and with the thoroughness and knowledge of their plumber.
Cynthia M.
Cynthia M.
3/18/2022
Repipe1 has handled my repiping professionally. Josh Royer the estimator responded fast and scheduled myself & 3 other units efficiently for the repipe . Al & his team did the actual repipe in 4 hours & that was amazing . The quality of work is excellent , Overall , Repipe1 team did a fantastic job and I would not hesitate to recommend them to my clients , family & friends .

Cynthia Montinola
Harcourts Prime Properties MB
Lisa F.
Lisa F.
9/18/2019
Just finished our repipe with this company last week.  Started on a Tuesday, finished on Friday with all drywall and stucco repairs.  Just need to paint and we'll have this project behind us.  Pretty seamless.  Very pleased with their whole operation.  They have a great team of workers and moved fast.
Mihaela S.
Mihaela S.
04/02/2021 12:00:00 SA
This review is for the company it self. The workers (dad and sons) were ok. Very polite but didnt have the right equipment. Imagine a company that has a entire Association (around 250 houses ) and they dont have a camera that see thru the walls. Because of that we had so many holes in the wall. They left us without water for 2 days having a baby because they had no idea from where the leak is coming from. And thats a big minus for the company itself not the workers. On the other hand , the ladies from call center are the worst ever. It was always a misscomunication (we were the stupid one who did not remember what they said even if we had a proof of our text message conversation between us and them) . They were always saying smth and the reality was waaaaaay different.  So for the dad and son 5 stars and for the company and guest service /call center what ever they are 0 stars. Unfortunately i dont have an zero option star .
Elizabeth G.
Elizabeth G.
11/01/2015 12:00:00 SA
Repipe1 did a phenomenal job on full repipe,with Pex, of our 3200 sq ft home. Large crew arrived day 1 at 8am,worked diligently until 8pm. Had water turned back on by 5pm.  

The team protected all my household items. Tried keeping the dust to a minimum and cleaned up after the job.  

The drywall patch and texture team came in. Again, quick, efficient and also tried keeping dust to minimum. 4 days beginning to end. Today, I finished painting.  No evidence of repipe. Yay!  

Thank you Repipe 1. Glad I chose you after comparing you with 6 other companies.
Julio B.
Julio B.
07/02/2015 12:00:00 SA
Came home to find an overflowing sink in the kids bathroom after I already told my wife I took care of the problem a month earlier. The professionalism of the guys they sent was such a relief because I'm not a handy guy & had no idea what to do. Super fast service saved me from having to deal with the property management or my wife & kids knowing anything was wrong.
Chris C.
Chris C.
4/18/2017
I'm a homeowner going through repiping done in our neighborhood of Aliso Viejo...been here 14 years. Re-pipe 1 dropped the ball with at least four different issues in our home. Heavy handed and no care about the customer AT ALL. They broke the seal at one toilet, blaming it on the fact the concrete wasn't quite flat...the toilet has been there over 15 years without issue. They turned off another toilet (while they were fixing their error in taking out the soft water valves the previous day), and didn't bother to turn it back on at the end of the day, bent a shower glass door runner so it no longer works, took out a soft water hookup we had that they specifically asked us whether we wanted to keep it or not....the answer was YES, and the manager of the job said no problem, they'd leave it there. WRONG. It was taken out anyway. As a Realtor for almost 30 years I deal with contractors all the time. This outfit DOES NOT abide the mantra leave the customer's home in equal to or better condition than when you got there!! Buyer BEWARE
Laney G.
Laney G.
4/29/2018
After speaking to 4 of our neighbors in our cul de sac, we were referred to Repipe 1 when we discovered a slab leak.  There are also others on our street that had to repipe due to thin copper being used in our development. We're so glad we chose Repipe 1.  The crew was friendly and cleaned up after a long day.  We counted over a 100 holes for a 2800 sq. ft. house. Tina from the office was on top of things getting the inspectors and everyone else coordinated.  Everything happened like clockwork. The inspectors came the next day, then the finishing crew, and then the inspectors again to review the garage.  Repipe stands behind their crew.  We had to have the finishing crew come back out to re-texture 2 small areas.  Walter and Sue were so nice and did a great job.  Boris did excellent work afterwards. Sam is so nice to deal with.  The whole experience was painful but Repipe 1 makes it very bearable with their quick response, efficiency and great friendly staff and hard working crew.  There was constant communication between the office and us.  Their aim is to make the customers happy and they did with us.  They are professionals in what they do and how they treated us.  They have integrity. I highly recommend Repipe 1 if you need repiping.  We used Pex.
Michael D.
Michael D.
12/28/2020
Repipe 1 and Ricardo provided excellent service. First I needed some water lines relocated in my kitchen. Next Ricardo again followed up to change out some angle stops. Service was prompt and satisfactory!
Warren F.
Warren F.
3/13/2020
We needed to replace the main water line from our meter to the house because a leak had developed.  Repipe1 gave me a very competitive quote which included getting the required permit and patching the small stucco and drywall areas which had to be opened to connect the pipe into the house.  The workers who did the job were very nice and the building inspector confirmed that they had done a good job.  And Maria, in the office, who dealt with scheduling the work and the inspector and answering my many questions was a pleasure to work with.  I feel very confident that I hired the right company and highly recommend Repipe1.
Diana G.
Diana G.
4/24/2020
Recently had my home repiped by Repipe 1 due to a slab leak. I called for an estimate and they came the same day and began the repipe the following day. The plumbers and patchers were both well equipped and got the job done right. Very grateful for this company, will be recommending to my friends and neighbors
Maj H.
Maj H.
3/20/2016
The redrain and repipe the entire house in 3 days and I have lifetime warranty. Great job thank you.
Amir L.
Amir L.
6/17/2016
I hired repipe1 to do some plumbing job at my house. I'm happy with the work in general but what really impressed me was the customer service. I had a lot of issues with another plumbing company before and a lot of miscommunication resulted in an unfinished job and I was not happy about it at all. But with repipe1 everything went really smoothly and I got exactly What I expected. Very happy, thanks.
Tim H.
Tim H.
4/19/2020
Very happy with all aspects of doing business with Repipe 1.  They were able to start my job within a few days and totally complete it with drywall patches in 3 days....amazing.  I asked them to come back to touch up 3 of about 70 patches and they did without any problem.  Good customer service as well.
Jane G.
Jane G.
9/23/2017
The owner/manager are BULLIES. I'm still scarred from this experience. In 2014,Paid for an entire home repipe. 3 or 4 days into the job, one of the workers did NOT seal the copper pipe properly and caused a mild leak in one of our guest rooms and ruined my ceiling and adjoining walls and minimal damage to some furniture. The worker was there found his error and fixed the pipe. The next morning the owner/manager sent one of his goons to inspect , made a call to the owner spoke in another language and next thing I know they were accusing me of sabotaging the pipes so I can collect money from them. Collect what money, I still don't know. I couldn't believe it. They actually accused me of crawling into my own attic and pouring buckets of water into my attic. Seriously, what would I have to gain by damaging my own home.They are crazy. They threatened to leave the job (I had 2 by 3 foot holes everywhere and no water) unless I sign something that said it was not their fault and they were doing me a FAVOR by fixing the damages they created.. The price is cheap but the work and service is terrible. When I spoke with the labors they said they admitted to the owners it was their mistake but the owner threaten their job if they speak with me any further. They also said this business practice is normal from the owner and his inspector goon. NEVER EVER AGAIN. I tell everyone to never use them.
Mike B.
Mike B.
06/09/2023 12:00:00 SA
Our Repipe1 PEX install was flawless. Everything exactly as promised. What could be better? Well, 18 months later I called customer service after hearing an unusual noise. They answered the call on the second ring and scheduled a plumber to inspect 2 days later! Turns out I overreacted and we don't have a problem. As impressive as the PEX installation was, I was equally, if not more impressed with Customer service. I highly recommend this company.
Jenni R.
Jenni R.
4/22/2021
I wanted to share my experience with repipe 1. Especially when it comes to their estimator Josh Royer.  I believe to have a thriving  business it begins  with your representation . Josh Royer arrived at my residence  at the estimate time, that was scheduled. Josh was prepared  and answered all questions  and helped with the ones I definitely missed. He was very informative about the process and the company. I had two other companies to interview , on that same day. Cancelled with them . And I am so glad I did . Every word he stated about the company's plumbers was right on. They arrived at my residence at 8 am, repiped my entire home and where done by 1:45, did their job exactly as Josh stated. Thank you Josh. You definitely represent Repipe1 with honesty...
Matthew F.
Matthew F.
10/22/2016
These guys failed inspection 5 times!  First, they filed for inspection in the wrong office, then they ran the wrong size pipe, then they had to go back and properly strap the new pipe, then I forget what happened because this went on forever and ever!  It took them 3 weeks to complete a job they quoted would take only 4-5 days.  Their patch guy was a mess and over-sprayed texture all over my bathtub, shower, ceiling, walls, fixtures, everything.  They didn't bring any clean plastic to cover our furniture like in the photos below.  Instead, they brought dirty, old, second-hand drop cloths that hadn't been cleaned in years if ever.
Mariam M.
Mariam M.
01/03/2016 12:00:00 SA
I wish there was a lower rating available because one star is tremendously generous.

Unfortunately after ten week passed since Repipe 1 replaced my pipes and they have not still reconstructed the holes and structural damages to my house. They cut posts that holds a second story and is part of a shear wall that they perforated and damaged. Repipe 1 cut and removed the foundation hold-down for the same shear wall. Repipe 1 then trespassed into my backyard the next day to cover up the damages they caused only to be caught by myself and city officials.

Additionally there are at least 20 holes that are still open from interior to the exterior in my walls. Rain has resulted in more damage and mold. Repipe 1 has refused to repair my house. They  have caused damage to my A/C unit which was not covered when they hammered the stucco( incorrect method of opening the stucco) as seen in the picture. They caused damage to the refrigerator and two kitchen faucets.

I was nearly electrocuted while using a blow dryer, due to rain water penetrating the J-box exposed in the exterior wall. This winter is cold and rainy and my gas bills has doubled just trying to keep the house warm. I have been developing recurring medical problems due to dust and cold penetrating through the openings.

DO YOURSELF A FAVOR! THINK TWICE BEFORE CHOOSING REPIPE 1.
Roseita W.
Roseita W.
05/03/2016 12:00:00 SA
I had a big tree with large roots which plugged my plumbing in sink, shower and toilette's. Repipe 1 did an excellent job with my pluming problems. Professional and excellent work..Thank you! a very satisfied client!! They also gave me a good estimate with warranty.
S W.
S W.
9/29/2017
This company was hired to repipe my entire condo complex. They promised that they would install new fixtures which was a lie.  They installed the new pipe and old fixtures, see pics. They also promised to protect my belongings including the floors which they didn't and I have lots of damage now. The worst part is when I called the office I spoke to Jenny she was so condescending and rude, she also thought I was on hold and I heard her laughing and cussing and she overall did not care. I asked to speak to a supervisor and she said she was one so there was no one to resolve my problem. I was left without water and I'm 7 months pregnant I told them this but they don't care. Horrible company I would never hire them, terrible customer service, they do not care so do not hire them
Kayla Q.
Kayla Q.
03/05/2018 12:00:00 SA
Repipe 1 has been absolutely exceptional and a pleasure to work with. They are completing a repiping project in our community and have been so great. There have been a couple of times since the repipe I have asked them to come over and check things out. Both Joe and Ryan have been sent out a couple of times to my place and both have been awesome and thorough. Steve was just sent over to fix a problem I called about that ended up working just fine! He took the time to explain to me how it was working. He was so nice and didn't even seemed annoyed at all that I wasted his time. They were professional and ensured the problem was fixed before leaving. I will absolutely recommend Repipe 1 to friends!
Clay S.
Clay S.
11/18/2020
Overall Repipe1 was a great company to work with--on time for installation, great follow-up on the work, great prices, and excellent in responding to issues. After three minor leaks we had our house repiped and had our water heater replaced. The repipe job was completed on Day 1, they arranged to have the city inspector come out on Day 2, and the drywall workers finished on Day 3. We would have been done at that point were it not for additional work--an existing drain pipe leak they found and repaired on Day 4, the hole for the repair drywalled the following week, and replacing a damaged water heater a few days after (not an emergency situation). Repipe1 waited to finalize the last of the charges until all work was completed to our satisfaction. Overall they were great to work with. One word of advice--invest in some plastic drop cloths for your furniture on both the repipe and drywall days--the dust goes everywhere! There were some minor issues with texture overspray with the drywall and Repipe1 offered to clean it up but we had already tackled it ourselves. Highly recommended.
Melissa M.
Melissa M.
08/04/2023 12:00:00 SA
The company was quick and did the repipe in one day but we had a whole slew of issues afterwards. Don't trust their warranty that does absolutely NOTHING! Be prepared that if there are issues, you will be probably be paying a plummer and an appliance technician to fix all their mistakes. We found tons of sawdust in the lines that were clogging them up and causing water flow issues. They did come back to fix things but said there weren't any problems that they could fix. They also refused to install a new sink faucet without us paying MORE after causing the first one to start leaking. This is all at my 84 year old grandma's house, and it has been a huge stressor.
Sally C.
Sally C.
5/28/2019
This company did an amazing job re-piping our house! We needed it done quickly and they started the very next day. They did everything they promised for sure. I highly recommend this company to anyone who needs this done. The crew was as nice as could be. A great experience for sure!!
peggy m.
peggy m.
08/01/2013 12:00:00 SA
As a single women I've always been very afraid of being taken advantage of contractors, however repipe 1 and their wonderful, caring and dedicated staff have brought my faith that there are honest, reliable and professional people out there that truly care.
Michele H.
Michele H.
4/23/2013
Our main water line had a couple of leaking spots and we were recommended to replace the whole line to the house since our main water pipe was pretty old.  We got 3 quotes on the replacement job of our main pipe from the meter to our house.  The sales rep, Christopher was very professional and genuine.  Not only the Repipe 1 had the best price, they actually did the job with the minimum tearing of our wall.  The workers came right on time and the job was done beautifully.  The patching job was also done well.  I think the company has several crews to work on the ongoing projects and we are sure that we got their best crew.  My husband and I were very impressed with their work, so was the city inspector.  The plumber's name was Abo.  He was very skilled and knowledgeable.
Ehsan B.
Ehsan B.
03/12/2016 12:00:00 SA
I had a long headache about piping problems in my old apartment in Southern LA. Very expensive services, poor customer care and no guarantee was just a little portion of what I had after trying to contact Plumbing specialists and companies. A friend of mine recommended Repipe 1 to me accidentally and all went much beyond my expectation after I called them in: They rapidly came up with a reasonable solution and since I talked to them I had the impression they knew what they were doing. The problem was resolved much quicker than my expectation and comparatively speaking saved me quite good amount of dollars ... Very happy of their services and highly recommend them!
Bill M.
Bill M.
12/23/2022
My project complete, having had time to think about all that occured, time now for a review.

You see my rating and probably think you need read no further. Maybe, but if you're considering a repipe project you might benefit from learning more about my experience. First some background.

We didn't have a leak that required repiping; we did it as a precaution because others in our development have had major damage due to pinhole leaks. An expensive, in our opinion, necessary insurance policy against much greater expense should a leak occur.

I initially thought any good plumber could handle things as well as the next. I asked a contractor I know and trust for a recommendation. He gave me one, I called, and to my surprise, that plumber recommended Repipe1, because they are repipe specialists. Their salesman came out, looked at our home, and provided material about the process along with a quote.

Our house is large, 5,100 sq feet with 6 bathrooms. Wouldn't you think repiping that would take a couple of weeks? The salesman said likely two days to put the new pipe in, two additional days to repair the drywall holes they made to access the plumbing. At that point we would be ready for painting. I accepted that but prepared myself for more time than he said would be necessary.

He was right; the new pipe was installed by the end of the second day. The drywall repair started the third day and was complete the fourth day. The process is inherently messy but both the plumbers installing the new pipe and the drywall crew did an amazing job containing the dirt (mostly drywall dust) and cleaning up after. We were without water for only a few hours during the first two days, and never at night.

I strongly believe the true test of a service company is not how well they do their work, but how well they do when something does not go as planned. In our case, our tankless water heater did not work as it did before they started when the project was complete. Repipe 1 came back out and located a problem that was not the result of what they did (clogged filter in the water heater system). They fixed it, no charge.

Repiping is not cheap. It will unsettle your life doing it. You need to select a company to do quality work while minimizing the disruption. There are likely many who could do that for you but none I imagine as well as Repipe 1 with as few problems for you before, during, and after completion of the work.
Jackie C.
Jackie C.
5/14/2018
Woke up to water dripping from the ceiling and called Repipe1. They got Michael here in less than an hour. He couldn't have been nicer and more professional. He found the source of the leak, fixed it , cleaned up and was out of here in 2 hours. I would highly recommend this company and I would encourage you to ask for Michael.
Robert P.
Robert P.
3/22/2019
Our house was starting to get pinhole leaks. RePipe1 came in and explained everything to expect. Good pricing. Did as promised. All the team members were friendly and helpful in explaining everything about the process. Learned a lot. Cleanup was great. Attention to details. Patching was just as friendly and fast. Would recommend.
Alex A.
Alex A.
6/14/2018
Just hired repipe1 to do a repipe in new townhome we bought in Laguna Niguel. From the start the estimator was on time gave me quote on the spot and was a gentleman. The repipe crew was amazing they protected everything , cleaned up every day . The drywall was excellent you could not tell they were even there, the plumbing inspector as well as the painter and floor guys all said repipe1 is the best in the biz I concur. I reached out to a few whom offered to do it w/o inspections and higher prices and no closing etc Repipe was a one stop shop saved me a lot of headaches Do not pass them up they are the best in the biz
B W.
B W.
5/21/2020
Over the past two years we had two different leaks with our polybutylene piping.  We had enough and it was time to repipe. We got a few bids and repipe 1 was about 50% less than plumbing companies that bid. Reading other reviews, and a recommendation from a neighbor, we chose repipe1.

Greg came out to do a walk through and give an estimate. He was clear with what would be done, how long it would take etc. Explained the process well and what to expect. Once we (repipe 1) got the permit repipe 1 was ready to go.

The repiping crew were on time, polite, and hard working. They completed the repiping in one and a half days, as expected (two story, 2-1/2 baths, kitchen, laundry).  After the close of day one, we had 1-1/2 bath working and the laundry room. Be prepared if you have a larger house that you may have a kitchen or bath out of service for a day. Not an issue if you're ready for it.

After the city inspector came out to give their okay of the repiping, the patching crew, which did drywall and stucco, showed up the next day. Again, they were on time, polite, and hard working too! They were extra cautious about covering walls and furniture etc. to keep the texture spray from going all over.  Of course, as they state, they only do the patching and texture. I need to do the painting, or get someone to paint.

All of the calls to the office for different appointments, inspections, and payment were answered promptly and everyone was helpful and polite.

I would definitely recommend using repipe 1 as they know what they're doing and they do it fast and efficient, at a very competitive price.

If repiping, be ready for many, many, holes in your house and  and a few days of disruption. I didn't count, but I'm guessing minimally 40 holes. But, repipe 1 does a great job to keep things moving and keeping your house clean as it can.
Anna W.
Anna W.
11/29/2021
They did a pretty good job. The overall process took a week and half including repipe, inspection and patching the wall back to original.
Jack F.
Jack F.
1/19/2022
Professional Service from beginning to end. Angel was able to diagnose the real cause of the problem and wasn't looking to sell anything as maybe a plumber would. Well worth the on-site inspection fee as it answered many questions that left others without answers. Angel also provided a full report with pictures that left no further questions unanswered.
Brian R.
Brian R.
04/08/2018 12:00:00 SA
Great service from the hardworking Repipe 1 team. I initially had a post install issue with the water pressure but they reacted quickly and responsively to alleviate. Special thanks to supervisor Mike P. for his diligence!
Edward H.
Edward H.
10/23/2013
Woke up to a warm bathroom tile floor.  Nice to have however it was caused by a under slab hot water leak.  House was 60 years old so decided to re-pipe now rather than have more leaks later.  Called Repipe1 and had a project manager there in one day.  Workers came in the second day and using Pex plastic had water fixed and on in 7 hours.  City inspector the next day and passed with flying colors.  Patched the next day and looks perfect and works even better.  Would highly recommend.  Life time guarantee on product and services.  Company stayed in contact during repair and met all starting times.  
Ed,   La Mirada, CA
Paula W.
Paula W.
08/02/2016 12:00:00 SA
They are awesome! I'm the 5th home on our block to use them for an entire home re-pipe. Everyone is very friendly and courteous. The guys cleaned up really well and you can hardly notice they were here. Their re-texturing of the walls is incredible!! In some places I couldn't even tell there was patching completed there. They completed the repipe on one day which was really nice to have water back by 5:00 pm. Prices are extremely competitive.
Sandy F.
Sandy F.
5/31/2019
A great efficient group to work with.  In and out in two days for my 1500 square foot home. Lowest quoted price I received from 4 different companies but you couldn't tell from their work.  I moved into a community with kitec piping and debated about having them replaced. After talking to neighbors I decided to go ahead and Repipe came highly recommended. Now I highly recommend Repipe 1.
May K.
May K.
1/24/2017
We used Repipe 1 to repipe our home after a slab leak. The scheduling and timing of the service was great. We were totally impressed by the professional crews who did the repiping and patching. Could not have expected the work any better than this.
Ryan M.
Ryan M.
2/17/2023
We hired Repipe 1 to...wait for it...repipe our house with Pex pipe. They were referred to us by a contractor friend with whom I have a lot of trust. Their sales rep was prompt and clear. Their team arrived as planned for this two-day job. At the beginning of the day, they covered everything and cleaned up before they left. They were clean and professional, and there did exactly what they said they would do.

I appreciated their warranty which covered repairs and damage, something not covered by other repipe companies that we spoke to. What made me comfortable was when the inspector said something to the effect of, Who did it? Repipe 1? They are the best. You made a great choice.

If you are in the mark to repipe your house (copper or Pex), I strongly recommend you call them.
Naomi K.
Naomi K.
2/21/2017
As of 2/21/17 the shelving units in my laundry room still have not been put back in, even after Ilene from Repipe 1 confirmed they would have this done on Jan 15 or 16th. They have not returned my calls on this only that they will call me back.. Very familiar with my earlier issues noted below:

Jan 12, 2017 I had a pipe leak which Repipe 1 fixed, and on Jan 14, 2017 another pipe in the same area busted. Blowers were left from Jan 12 - Jan 19th, 2017 on Jan 21st, 2017 had a dispute with one of the Repipe 1 owners who was extremely curt with me on when drywall will be replaced. On Jan 23, I received a call from our HOA advising me that this drywall project has been approved we are just waiting on Reipe 1. After several calls, no one has fixed the drywall issue it's now February 9, 2017 4 days' shy of a whole month and this matter is still pending. Today I contacted the City, and the HOA, and every email I could get my hands on to get this matter moving, and finally they advised someone will be down to fix this on 2/15/17. Not acceptable! DO NOT EVER USE THEM! Poor customer service even from the owner of Repipe 1 who failed to help me and lied about his promises made on Jan 21, 2017

Update: Since I have made this complaint public Repipe 1 has almost completed all the work, On Jan 13 they showed up at my home and replaced the drywall & painted my laundry room & on Jan 14 they installed my washer and dryer and connected it, but they failed to replace the shelving units they tore down, however I did receive a courtesy call this morning, and they advised they will send someone today to fix this. I'm happy this nightmare with Repipe 1 is almost at an end.

Since my initial complaint against Repipe 1 the owner Jim Michaelson has made every effort to dehumanize me and make their failures of his company's project delays my fault, and he made every intention that this project was not their responsibility, but the end result was from the Aliso Viejo City Inspector, HOA, and Drywall company of an HOA project that was going on is that Repipe 1 was 100% liable for this project as they were originally called out to my home for a leak that started before the HOA project began.

Sadly where people like Repipe 1 win is with HOA communities is because it releases them from any liability from any claims from residents such as myself. You poor money into your HOA, but that money gets written to Repipe 1 from the HOA removing you from the equation so your not legally able to file any public complaints to the BBB for example to place a blemish on their record for other victims in this same or worse circumstance.

It's a shame that Jim Michaelson one of the three owners of Repipe 1 has such poor customer service with such curt behavior , and brutish mentality, but the reason he is so arrogant and does not care to help you get any project completed regardless if your living in poor conditions due to their uncompleted projects is because your a third party and they do not work for you they work for your HOA, and come on we all know how far your HOA will really go out of their way for you.  Unless the HOA is being affected financially, regardless of your living conditions they are not going to go out of their way to address anything with the BBB or take further actions other than calling them.

Regardless don't let that stop you, still process your YELP, and file your BBB claim, and take it further and file a complaint with the State Licensing Board @ cslb.ca.gov, and go to the State Bar of CA, and The Bureau of Real Estate (DON't GIVE UP) because you have rights, and being bullied and victimized by a poor ethics owner like Jim Michaelson the owner of Repipe 1 is NOT okay.

Food for thought:  A simple apology and claiming responsibility for your actions and just moved forward with the project instead of causing delays and playing the blame game before it got to this level could of saved us both time & our energy.
Jeremy L.
Jeremy L.
01/11/2023 12:00:00 SA
This is by far one of the best ran companies I've ever worked with. I spent three weeks getting quotes from different companies. Repipe1 was by far the least expensive. The repipe was booked for a week after I signed the contract. The repipe was done on a Thursday. An inspection was done Friday. The drywall was complete by Tuesday. On Wednesday I got an email with a lifetime warranty on the work.

Quality of material
Every one of the other companies told me to check on the type of PEX piping etc because Repipe1s price was so much lower than everyone else's.  I verified that the type of pets they're using is type a and the warranty is 25 years.

Quality of drywall
The drywall was fixed to a level that I can't even tell anything was changed. They don't repaint but the texturizing and the wall itself looks better than before to be honest

Conclusion
This company is amazing. I am going to do all of my plumbing with this company going forward and I highly recommend anyone who is considering repiping to look at this company.
Lily A.
Lily A.
3/29/2016
These guys know what they are doing...  I had another company doing the repiping job at my house and it didn't go well. They caused a lot of damages. Then I called Repipe1 and they finished the job in 4 days and fixed all the issues, and we have not had any issues since then. They worked very professional.
D H.
D H.
02/02/2018 12:00:00 SA
This company blew me away.  I had a leak under the slab and needed to change my pipes.   All the quotes I got were double for less in half the time.  They are a full service repipe company that repiped my whole house 3500 sq feet in about a day.  Part of their service is to patch and texture the holes that were made from running the new pipes and I was nervous since they are a plumbing company not a drywall company.  My jaw was on the floor when saw the quality of work of the plumbing and the patching.  Every pipe was strapped and insulated properly.  They took great care of my furniture and kept all areas clean.  Theo scheduling team has great communication and they stand behind their work.   This seemed to me like an impossible feat especially since all other plumbers were shocked at the speed repipe said the job could be done.   Thank you repipe1!
Steph E.
Steph E.
07/08/2018 12:00:00 SA
I recently replaced the pipes in my house with repipe1 and I must say that the water now flows with ease and at the right pressure. Also, the foul rusty taste is gone.
Thx Repipe1. Since you did such a good job, I know for sure that I wont need your services anymore
Dale Z.
Dale Z.
05/02/2023 12:00:00 SA
Let's just say when the city inspector himself says they did a good job!! They used the upgraded pipes  that speaks volumes. The installation was professionally done and fast.  This crew didn't mess around.  This was our second pinhole leak and it was spraying water all over the electric outlet. No more worries!!!!  Highly recommend Repipe1!!!!
Marc B.
Marc B.
05/07/2020 12:00:00 SA
One thing about forced social distancing and working from home - you see rooms in new lighting situations and you realized that Repipe 1 claim/promise to paint edge-to-edge doesn't hold water (pun intended). I had them redo a few places when they finished but never noticed this until now - years later!!!
As the very last unit in our complex, I'm used to work crews rushing to be done and taking short cuts. I never knew they did repairs on this ceiling (I was traveling during this) and never noticed this shoddy work until now.
INSPECT THEIR WORK CAREFULLY!!!
*UPDATE*
Repipe1 has followed up to make corrections. I do have to say that anytime I've had to call them, they seem engaged and very helpful. They came last Friday to do texture (which I didn't think it needed) and left stating it needs 2 coats of primer before painting. . .
**UPDATE**
They called on Monday to schedule paint on Thursday. I was concerned as I had a pre-existing appoint. She assured me I'd make it. She asked if I knew the color and lucked out that I did. They showed up at the appointed time and got right to work. They were done in about 1.5 hours. Again the crew and staff do their best. He explained that they painted beyond the original work to help blend it in. It was still wet when they left, but the areas that were dry did look good. While it looks better, it probably would look great is they didn't re-texture. It's hard to match someone else work.
To sum up- they care about their work and reputation. Their staff (from top to bottom) is customer focused. I'm giving them 5 stars - for effort, for professionalism, for standing behind their work and respecting my time. They didn't have to do this, they chose to. I can't expect a perfect fix a few years down the road, but I can appreciate a company that stands behind their work. I wholeheartedly recommend them.
David H.
David H.
1/18/2018
Great service and work.  They showed up on time did the required job and cleaned up.  They also provided us with an asbestos and lead clearance as well as city inspections.  After they completed the patching, you can even tell there were holes....nice work!
Christina C.
Christina C.
6/28/2015
What a nightmare waking up to wet and mushy carpet! About a month ago, this was my nightmare... I'm an active Angie's list member so I searched up a water damage restoration company, that's when I came across Repipe 1, I called the number listed on a Saturday morning, Repipe 1 was able to send a technician, within 45 minutes Carlos was at my door steps. Carlos was very professional and his experience in this industry clearly showed... He had a device that helped him detect the water source. Unfortunately, he came to a conclusion that I had a slab leak and referred me to his repiping division, he also notified me that he will more than glandly help me open up a claim through my homeowners insurance to minimize my costs. That same day we called my insurance and Carlos set equipment to avoid any mold from growing in the mean time.

Repipe 1 send an estimator for the Repipe portion the next day. The young gentleman was also very polite and educated... He gave me a price that I was able to work with and scheduled me for an emergency Repipe. By Tuesday, I had a plumbing crew repiping my house. They arrived around 8am and finished by 5pm, I don't recall the plumbing crews name, but they cleaned up after themselves and worked very hard....

The Restoration crew also cleaned up after themselves and demonstrated great work ethics.. All in all I had roughly 4 crews plumbers, patchers, restoration and reconstruction, I thought I would feel a bit uncomfortable but it was the complete opposite. They were all great workers!

The office staff was very attentive to my ongoing job, they made sure to update me on both portions of the project the Repipe and the restoration.

It was quite a process but everything was handled professionally and I am happy with how everything came out. Thank you Repipe 1 for providing my family and I with such great customer service! We are so impressed with your work and will definitely refer you guys to our friends and family!
Zebayel B.
Zebayel B.
8/17/2021
Repipe-1 repiped our 2 story home using copper, install a pelican water filter and install a Rinnai Tankless water heater . Their plumbers Vasgen and Arsho arrived on the scheduled date and time 06/23/2021 @8:00 am and prepare the area protecting our hardwood floor and furniture. I was worried there would be a lot of dry wall destruction and holes as the repiping was done using copper but with surgical precision the duo just completed the job with minimal dry wall hole in 3 days on 06/25/2021. The city inspector recommended some minor fixes like insulation in some quite inaccessible areas which Repipe 1 sent some one to amend that. After re inspection the interior dry wall and outside stucco was patched from 7/13/2021 to 07/15/2021 and the entire job was completed. Veronica at Repipe-1 was amazing in coordinating our needs and was my go to contact person at Repipe-1 when I needed to get hold of someone.  Josh Royer, all the guys at Repipe-1 office, the dry wall guys were all professional and responsive. Thank you all.
Jon K.
Jon K.
4/13/2018
Couldn't have been a better experience.  I submitted for quotes on yelp.  Repipe 1 was the first  company to respond and responded in minutes.  They came out and did the quote right away.  The work was done very professionally and very efficiently.  Would strongly recommend them for a Repipe job.  Couldn't have asked for a better experience.  Thank you RePipe 1.
Mike R.
Mike R.
05/07/2020 12:00:00 SA
Repipe 1 did an unbelievable job repiping our house after a slab leak.  I called about five plumbers and a few repipe companies all of them said it would take a few days and wanted between $14k to $18k to do the job. Repipe 1 did it for far less. We have a big house 4 1/2 bathrooms plus kitchen and an extra bar sink. Our contact person was Josh Royer. He answered every question, call and text. He delivered on his promise that do everything but paint. Jose and his crew came in and repiped the house in less than a day. Then George and his crew came in and patched up all the drywall. You can barely tell that we have to paint. The office staff I talked to were on top of it answering all questions and telling us the next steps. Overall Repipe1 was extremely professional and helped us through this tough time. I wish more companies would conduct business like them.
Matt M.
Matt M.
11/28/2020
From the original quote to the drywall patching, Repipe1 instills confidence and is very professional. This was my first major home repair and they put me at ease every step of the way. The city inspector even commented that they went above and beyond building codes with the work they did. Their prices are very competitive for such quality, as well. I would definitely recommend Repipe1 to any and all friends and family!
Marla F.
Marla F.
4/24/2016
Many companies offer the same service, and no company is perfect, but I feel it's the customer service which defines a quality organization. After completing my repiping job, the crew removed a plastic protective barrier that they taped to the wallpaper, rather than the ceiling. When they removed the tape the wallpaper was torn. I requested reimbursement of $150, which I paid to repair the wallpaper. The request was denied by the President, Mr. Daniel Zilberberg of Repipe 1. Mr. Zilberberg, you have turned an actual customer into an outspoken critic!
Susan R.
Susan R.
1/20/2020
After two water leaks I knew it was time to repipe my house but I wasn't looking forward to the cost and the mess. I talked to Carla at Repipe1 and they gave me a reasonable quote, and they were courteous and professional during the repipe project. They arrived early, stayed late, did excellent work and cleaned up. I like that they get the required permit and schedule City inspections; one after the pipe is in and one on the final walk through.  The inspector said they went above and beyond, doing more work than was required. I couldn't agree more and recommend Repipe1!
Rey C.
Rey C.
6/25/2022
Repipe 1 completely repipe my house back in 2015. 7 years after 2022. Their business motto hasnt been changed and that is limited lifetime warranty. 6/24/22 my water shut off valve got broke and the next day they fix it without any cost on my part. This is the kind of American business we need in times of hyperinflation and possible recession. Veronica of repipe 1 is super helpful in scheduling the repair and very professional. Isaac the gentleman who repaired the valve was knowledgable, very skilled in what he do and also ver professional.  People of America, lets help and support these kind of businesses.
Martin D.
Martin D.
4/27/2023
After our second slab leak but 5th leak we decided to repipe. We had two quotes and decided to go with this company because not only did our plumber whom we trusted recommended them, but the other repipe company actually knew that getting and passing city permit/ inspections was important to us and he also said it was a good deal since he did not provide that. Repipe 1 has excellent warranty and they offered to repipe our home two days from when we called.

Home repairs and having strangers come in and out of your home can be stressful but my wife and I were amazed how easy-going and friendly all the workers were. Saul Gastelum came over the day prior and as my wife says, he made us feel at ease and he was very professional with a touch of kindness and humility. I appreciated how patient he was with my wife's concerns and explained things and how the repiping would proceed. The day of the repipe he brought a team of about 8-9 people and amazing how his guys were just as friendly and professional as he was. They were done repiping in one day and they were careful in maintaining the integrity of our home structure and protecting our furniture and cabinets. Their work was very impressive. After the city inspector passed the work, he sent over the drywall repair crew, Rolando and Victor. They took two days to cover the extensive holes throughout our two story home. The work they did was impressive. The best drywall work we had done in our home. Their methods and techniques for blending with existing texture was outstanding.
Their staff was in constant communication with their crews and with us. As soon as one part of the project was completed we would get a text and email to notify us what would be next and when.

I highly recommend Repipe 1 and told my family and neighbors to request Saul and his team.  

Thank you Repipe 1 for making this a stress-free experience!
marlene s.
marlene s.
10/22/2013
Highly recommend Repipe 1! Best prices around, fast service, great communication from the salesmen to the follow ups. Our inspector that came out spoke highly of the company as well, said he's never seen a problem. The crew that came to patch the holes was great and hard working, you can't tell where they patched (over 80 holes). Yes, we had to do a lot of painting but that was expected. Other repipe companies do not patch after the job, this was a real bonus.
HIGHLY RECOMMEND!
Jeff S.
Jeff S.
04/07/2023 12:00:00 SA
From start to finish this project went off without a hitch. While the sales guy was a little salesy, he nevertheless gave us a great overview of the entire process, the guarantees behind their work and materials, and a good explanation of how everything would be done.

While 3 different people came out (including the sales guy first) to determine how the project was going to be handled as far as opening walls, on this point they obviously weren't communicating as everyone had a different perspective and it was obviously not shared among them to reach a general consensus. When they did come out to the work they obviously knew what they were doing, and the entire job was finished by 2 pm.

By the next morning the rough inspection was passed-on a Friday. Monday they came out to do the drywall, and the team, very friendly like the piping team, did an excellent job and finished up by 5. Next morning the inspector was scheduled to come out and signed off.

The office obviously runs this place like a well oiled machine and did a great job. Their pricing was also lower than anyone else's out there. Repipe1 is worth it.
Jay M.
Jay M.
08/07/2019 12:00:00 SA
Worked with Project Manager Greg Whitaker at Repipe 1 after having Emergency Response Plumbers find that I had not one, but two slab leaks.

Chris De Losrios at ERP said he refers all his repipe work to Repipe 1.  I called and Greg was at our kitchen table providing an estimate within hours of calling.   He was able to have a crew of 5 professionals show up two days later at 7:30:am and complete the full house repipe in one day.  The crew on the repipe was professional, courteous, careful and cleaned up at the end of the day like they were never there.  Five Stars and World Class!!
J B.
J B.
7/24/2018
I have to commend Supervisor Michael from Repipe 1, for being promptly on time for our appointment, completing the job in a timely manner, and for his professionalism.
Alan B.
Alan B.
11/20/2020
The Repipe 1  4 man crew showed up at 7:45am, ready to install Pex piping throughout my 2 story, 3 bath home.  Before they began, I mentioned that I had three attics and could they possible use those in order to make fewer wall holes.  After planning their piping configuration using the attics, they started work.  The whole crew worked together like hand in glove.  Seven hours later, the job was done, the walls having fewer than 30 holes instead of the estimated 50.
Two days later, the sheetrock repair crew (2 men) arrived at 7:30am.  Both the sheetrock repairer and the taper/spackler worked like perfectionist artists.  When done, the walls looked as if they had never been damaged.
Bottom line:  most advanced piping product available, highly professional and competent employees, excellent long term warranty and of course, no leaks!
Thank you, Repipe 1!
Val G.
Val G.
04/03/2020 12:00:00 SA
Just last month I realized I had a slab leak in my home and had to have a repipe done.. luckily Repipe 1 was able to have someone come out the same day and was able to start the Repipe just days later.. the process took about a week and I couldn't be any happier! Not only was the crew very informative but they were very well equipped with all essentials needed to work during this pandemic.. Big thank you to Repipe 1 for being opened during this time and doing a great job with both the Repipe and patching.. will definitely be recommending you to my neighbors!
Jim O.
Jim O.
01/09/2019 12:00:00 SA
I had a 2nd pinhole leak in my copper pipes and I decided that it was time to repipe. Josh Dawn arrived on-time and thoroughly explained their work and my options. He had the work scheduled earlier than I expected. Both the repipe team and drywall team arrived on-time and finished their work as promised. There were a few unexpected incidents but Carla did an outstanding job of making sure that everything moved along on schedule. I especially liked how all of the work is done under the control of Repipe1 because the work is well coordinated. 5 stars for Josh and Carla!
Dan K.
Dan K.
06/01/2018 12:00:00 SA
We had our pipes redone 4 years ago and were very happy with the results.  This week, we found a small pinhole leak that had eaten away a small hole at the side of our house.  Called Repipe 1 and Enrique showed up the next morning as promised, on time.  Quickly assessed the situation, and found that a rat had caused the problem.  Although it was not part of their warranty, they fixed it for us right away.  Great service, and very professional and courteous at the same time.  Have recommended them to friends and they have all been happy.  Will keep on recommending them!
Pouya S.
Pouya S.
03/08/2016 12:00:00 SA
Very pleased with Repipe 1 services. I was informed about them by a friend of mine & I'm glad about my choice.
Not only they resolved the issue but also improved the functionalities.
Keri L.
Keri L.
4/23/2021
After dealing with a pipe leak, we knew it was time to just take care of business and repipe the whole house. We had gotten a couple of quotes.  Repipe1's amazing reputation and warranty we decided to go with them. We also loved that they fixed all the drywall.

They did an amazing job! From receiving our quote from Josh Royer to the plumbing and drywall team. You can reach Josh at (909) 801-1440. He will be able to answer all your questions and provide you with a quote.

Also, the team of individuals at the office that helped with billing and obtaining permits were so kind. They were very professional, efficient, and provided great workmanship! No regrets!
Richard G.
Richard G.
10/19/2018
After two slab leaks in 2017 I decided to repipe my home.  Repipe 1 was recommended to me by a friend and I called.  Project manager Greg came to our home armed with all the knowledge and information I needed to get started.  The operation went very smoothly, on time, and everybody I dealt with was friendly, courteous, and professional.  I highly recommend repipe 1.
Shaena K.
Shaena K.
06/05/2019 12:00:00 SA
Repipe 1 offers comprehensive service (Pex repipe, drywall patching, city inspection scheduling, etc.) and can generally complete a full home repipe in three days from start to finish. This was extremely important to us since we're two working adults with kids trying to juggle a schedule.

Our repipe took longer than three days, but throughout Repipe 1 was responsive to our questions and needs.  We've had the new pipes for 3/4 of a year now without problems.

Note that while the sales team provides the repipe team with some information about the job, the repipe team will likely discover unexpected setbacks along the way. Before work begins, I advise that you obtain very clear guidance in advance regarding exactly which internal and external walls they will be openings (internal drywall is much easier to patch than external). The team works quickly, but if you have concerns, you should definitely keep in touch with the team during the pipe install day.
Carol T.
Carol T.
08/08/2016 12:00:00 SA
Repipe 1 recently repiped our 6,000 sq ft home. Julio's team did the complete job in one 12 hour day.His team was highly professional and focused. We can't say enough about this company and in particular Julio's team. Santo's team did the drywall and exterior patchwork,and again did outstanding work.All finishes were back to normal in about 2 days. We highly recommend this company !!!!!!!!!
Nancy A.
Nancy A.
3/15/2016
I hired this company to do plumbing at my house twice, and both times I got exactly what I expected. They work very efficiently, don't waste any time and all the whole process from customer service to the actual repiping job itself is managed in a very professional way. The whole process went very smoothly and I didn't even have to leave work and stay home to make sure everything gets done. It's such a relief to know unexpected plumbing issues do not necessarily cause issue in your daily schedule.
Highly recommended company.
Dave F.
Dave F.
11/06/2020 12:00:00 SA
Excellent work!  Did all Repipe in one day.  After inspection, did a professional job patching holes.
John L.
John L.
10/15/2019
Al and his crew re-piped my entire house and did an excellent job! Done same day and  paid attention to every detail. Staff communicated very well and kept me up to date.  Great job Repipe1!
Marcella M.
Marcella M.
1/17/2020
My HOA contracted with Repipe 1 to Restore water loss damage to my first floor.  I was told by the HOA that their bid was much much much lower than the other bids they received not to mention that the HOA contracted with Repipe 1 to re-pipe 45 units in the complex.  Project was started the end of July 2019 and after several attempts on my part via phone calls and email the job is still not complete and it is January 2020. They have not responded back to me since early November 2019.

The drywall that was done was totally unacceptable. The texturizing did not match the rest of the walls plus there are now hairline cracks appearing where they dry walled. The supervisor came out to look and took pictures and told me they would fix the cracks but not the texturizing.

I had asked for bids on flooring to upgrade and also rebuild of kitchen cabinets bid for resurfacing. I was told that I would get those bids which I have still not received.

Would never recommend Repipe 1 for restoration of property.
Miryam B.
Miryam B.
11/18/2019
My friend recommended Repipe 1 to Repipe my house and the same day they came out and finished fast, I highly suggest to go with this company if someone needs a Repipe
Julie K.
Julie K.
12/19/2018
Had a slab leak and Repipe1 did an entire house repipe with PEX, including the drywalling.  Oscar the plumber and Josue and Rubin the drywallers were very professional and efficient.  Very happy and satisfied and it has been a couple of months since it has been completed.  Did a lot of research and I am so happy I went with Repipe 1.  Highly recommended! :)
Shannen L.
Shannen L.
12/04/2014 12:00:00 SA
Not a happy customer! I would not recommend this company even though I was referred by my neighbors who had also used them. Their quote was $2000 higher than their competitors but with good reviews from 2 neighbors we went with them anyways. They basically told us the higher price was because we had an active leak so our desperation made it ok to take advantage of us. In the process of re piping the house they had to take apart several components of our kitchen cabinets. The job has been complete for almost a month now but they have not returned to put our cabinets back together. I have followed up with them several times  in regard to this, asked three of their workers to do it while they were in my house and was told no. The customer service in the office is not acceptable. On top of having large parts of my cabinets lying around for weeks they also broke a valve in my shower and told me it was my responsibility to buy the $165 part that needed to be replaced. The original part was barely 1 year old so it was not in need of replacement before they got heir hands on it.
Chris M.
Chris M.
6/23/2016
My wife and I recently bought a condo in Irvine. Within 4 months we had our first telltale sign of a slab leak - warm floor in center of room. Unfortunately, we've been through this before at a previous property. It was a nightmare experience of chasing leak after leak until finally mold was discovered and a newly remodeled kitchen had to be ripped out and replaced after ebatement was complete. In our experience, once the pinhole leaks start, they don't quit. Too much time from work and too many vacations and have been ruined having to deal with leaks. We don't want to go through that trauma again, so we gained permission from the association to repipe the entire unit at our expense.

Repipe1 was one of only two repiping companies approved by our association. I saw they had impeccable ratings so we went with them. They sent a sales person out to inspect the condo and give a quote. Greg did a really great job of explaining everything that was going to happen and timeframes. After getting final approval from the association, Repipe1 opened a permit with the city and was ready to start the work immediately - within days.

A crew of 4 guys were at our door by 8am. It took most of the day for them to complete the job in our 2 bedroom, 1300 sq.ft. condo. The first 2 hours were spent loading supplies and tools into the garage and covering everything in plastic tarp. It didn't keep the dust completely contained but did just about as good as we could've hoped. They spent the rest of the day cutting holes in walls and ceilings and pulling PEX pipe through walls and attic space. They did a fantastic job in our opinion - even made things better than original by moving valve outlets to more sensible locations and installing washer/dryer and fridge water outlet boxes that we supplied. They also installed new pressure regulators on the main line and water heater. When the city inspector came the next day, he said he was aware of the quality work of Repipe1 and passed us with no hassle.

After passing inspection, Repipe1 was ready to send drywallers the next day. A crew of 3 again arrived at 8am. They again started by laying out plastic but didn't need nearly as much as the repipe crew. The drywallers used 5 minute hot mud and did a great job feathering out so no sanding was necessary. The final application of texture was all that was needed to hide any evidence of holes ever existing. My only complaint with the whole experience is that the drywallers arrived without a large enough ladder to repair the vaulted ceiling. They offered to go get one but I let them use ours to avoid any delay. No big deal for us.

Repipe1 was super quick at getting our place repiped and did a quality job. No furniture was damaged, wood floors scratched or anything else ruined. Pretty amazing for what a mess the place gets during the process. It's so relieving to get away from the old copper pipe that remains under the slab. We can't believe they're still installing copper pipe under the cement slab (where it's inaccessible) in new homes today.

The only downfalls of PEX that we know of include the following:

1) Warm water in summer. Most of the pipe is run through the attic so the cold water is actually warm in the summer. Repipe1 did a fantastic job applying pipe insulation on all pipe which helps to combat this. We use our fridge water dispenser for drinking water so it doesn't really affect us much.

2) Water tastes like plastic. From my research, the water will taste and smell like plastic for about a month and then become undetectable. It's now been over a week and it's dissipating slowly. Again, we use our fridge water dispenser for drinking water so it doesn't really affect us much.
Kim N.
Kim N.
4/21/2018
Recently our townhouse association contracted with REPIPE1 to have all our copper pipes replaced with pex pipe due to the numerous slabs leaks we were having in our community.  As nervous homeowners they put our minds at ease and did a fantastic job from start to finish. I thank your company and all your employees for an outstanding job.

I was so happy with the process and have since referred REPIPE1 to my brother in-law who contracted with them due to the fact they were planning on doing some remodeling in their home in the future.  He thanks me everyday for referring such a competent, and courteous company during the whole process.  They answered all his questions and concerns and went over and beyond to make his house re-pipe process went smooth.   The crew who installed, were extremely professional, on time and worked with nothing but professionalism throughout the whole process.

We would have absolutely no reservations in recommending your fine company for great service done in a timely manner and a job well done. We would heartily recommend them to anyone in need of a home re-pipe.
Karen K.
Karen K.
03/01/2016 12:00:00 SA
Our slab leak started back in October. My HOA contracted with Repipe 1 to repair slab leak with subsequent mold remediation. Ok, the fans came in, dried up the bathroom. My HOA approved the Repipe which is a different division. At no time was there any instructions on what to do, what to move etc. When I called for an update, Jim the manager/ owner said he wanted to send his best team out.  Sorry Jim, until today that was the only time I spoke with you.
slow forward, numerous calls to Patricia/ Patty's. The original job required old tiles to be replaced. No tiles to be found. Weeks later, I call again, they tell me they will speak with the HOA, if no resolution, I tell them I might need to replace all tile.  Weeks later, I call again and good old Jim insists he spoke with me.... Lol.... They don't call!!
Months later he suggests a different trim. Really?
I still have the inspection sheet on my front door from October. He will send someone over to remove it.
Does that mean there is no need for the city to sign off Jim?
Beware.
Bull D.
Bull D.
03/06/2014 12:00:00 SA
I highly recommend Repipe 1...
It was a great price to redo my house  a few years back and they were willing to work with us the pricing.  They were all professional and courteous.  Cleaned up after the work was done and did great patchwork and included fixtures that I may use for my future appliances that i have been purchasing through out the years.

Only reason why I give them a 4 star instead of a 5 star is because one employee on the phone was short with me and didn't want to take the time to fully follow through with my inquiries.  But great work overall.
Tammi B.
Tammi B.
2/15/2019
Omg!  I love them!   Everyone that showed up has been amazing and nice.  The office staff has been great in keeping me updated on the progress and steps required during the process of re-piping my home.  They made this an easy process for me as I am also dealing with a burst pipe in my kitchen, thus the reason I repiped everything.  Just wonderful! I highly recommend them.
Tariq K.
Tariq K.
7/20/2021
All milestones of the project were completed on time. Staff is courteous, proactive and very professional. I had a stress free and cost effective experience and highly recommend repipe 1 for anyone looking for a repipe vendor.
Dari A.
Dari A.
6/20/2016
Just started using Repipe based on recommendations and so far with one job they have lived up to their good reviews.  A good plumber is hard to find, there are those that incessantly advertise on TV and those you use based on habit.  

What looked like a leak inside my wall was simpler than expected and they were honest, efficient and fair priced.  Let's hope they keep up the good work.  My experience is that some don't keep their standards or send different employees on their next job.  Once you find the right one, like the right car salesman, stick to them and expect the same level of service and honesty each time.
Linda C.
Linda C.
10/24/2016
It's been a month since our Pex repipe was complete and there have been zero problems. We got two bids and Repipe 1 was actually the highest, but the reason we chose them over the other large company was that their workers are all employees, not subcontractors. The repipe was complete in one day (water was back on by the same evening).  The repipe itself is not too horrible to endure, but the drywall repair is a multi-day process and generates a lot of dust.  The drywall people (sorry do not recall their names) were a father/son team who did an excellent job. They took their time and did quite a bit of difficult texture matching. In the end, the quality of the drywall repair is what you will be looking at, so it's as important as the plumbing itself. We were very satisfied with the work that Repipe 1 did and would recommend them. Something to note: one unscrupulous plumber who fixed one of the leaks that led us to repiping badmouthed this company by saying they do shoddy work and have drywall people cover over the work before the homeowner can see it. This is absolutely false, as the holes have to be left open until it has passed city inspection. Turns out he was trying to sell us his water purifying system.
Reeta M.
Reeta M.
01/05/2022 12:00:00 SA
We are very happy with the PEX piping done by Repipe and will highly recommend their services
Very professional, completed our job in a timely manner
Thank you
Kent S.
Kent S.
7/25/2021
Repipe1 did the repiping for my condo community a couple years ago. I thought I had a problem with a valve, so I reached out to see if they could help. I was hesitant, as the work was done a while ago, but they were super helpful and offered to send someone out within a couple hours.

Tim came by and figured out what happened--my issue had nothing to do with their work. He also gave me some pointers on fixing my actual problem.

That's great service all around and it was much appreciated.
Manny K.
Manny K.
1/25/2019
My Stepmother's repiping project with Repipe 1 went as smoothly as could be hoped for. The repiping crew did a great job of isolating the needed areas with plastic and covering the floors. They kept my stepmother informed of any potential concerns along the way. The drywalling crew did a fantastic job of patching the holes. All in all, the crews were very professional and it was a painless process for my stepmother.
Robin W.
Robin W.
9/25/2018
We had a great experience with Repipe 1 and would highly recommend them to others. Starting with Tony Prados, who listened carefully to what our issues were and helped develop a solution that was easily executable. Then Gilbert and his team of great guys who did the actual repipe were very skilled, respectful of our home, and clearly worked as an integrated team, each with his own special skills. Then Jua and his team arrived to do the drywall repairs. Again, skilled guys and a well integrated team. And last but not least, the administrative team, Tina, Delila, Carla, and Sam, were very responsive, positive and did what they said they would do. Their organization skills, from the what to expect beginning, to the follow up at the end to be sure all was to our satisfaction were above and beyond even the best contractors we have dealt with in a very long time. Cudos to all!
Sandra D.
Sandra D.
07/06/2018 12:00:00 SA
I am re writing my review. I had Repipe 1 work on a rental of mine. They had to be called a couple of times to come and finish the job, however , it is nice that they came back even after had been paid in full to make sure things got done correctly to our satisfaction. I would give them 5 star if they would have completed the job without me pointing out to them what was missing. But contractors need a bit of babysitting sometimes , and they did come back after they had being paid in full and I liked that.
Marty R.
Marty R.
9/27/2018
Complete mess.  They are doing our whole condo development and I can't find someone downstairs who hasn't had major issues.  They left so much debris in the new lines it plugged every water fixture in the place and the washing machine inlet valves had to be replaced. The shut off valves wiggle in the walls, they broke the P trap under my kitchen sink and just left it. They flooded my unit cutting the old pipes out and soaked my insulation then took it all out and I had to go buy 6 rolls to put back into the walls. They weren't going to replace it! Their drywall work was so bad I had to have Dove  Ceilings come in and fix it. Repipe put clear tape on my new cabinets to hold plastic sheeting and it took some of the finish off when the pulled it off. I caught a 225 lbs guy walking on my granite all around my sink with black tar or something on his feet! They left orange expansion foam all over the door frames and baseboards. They ran their piping over the top of the electrical panel inside and MOVED the patio hose bib to over to above the outside plug then wedged the outlet cover open with a rock so the GFI would trip if you used that faucet! They ignored our calls now.  You want a hack job use these guys. No pride of workmanship at all, just hustle it out and move on to the next one.
Donna K.
Donna K.
12/16/2018
Highly recommend Repipe1 for their professional work, reasonable pricing and excellent warranty.
Bob L.
Bob L.
12/21/2018
Great company,  guys really  know what they're doing, conveyor belt system, many workers ,prices are very fair ,since it's a specialization outfit ,they do job ,well , fast, and smoothly, hard to compete w/pricing,when you only do one thing, -you learn to do it well, they even repair drywall, usually 1 or 2 day job.
Henning S.
Henning S.
2/15/2018
My experience with Repipe1 was excellent! As pleasant as the stressful situation of a slab leak and construction at home can be. The whole team was great. From Josh who came out to explain the process & to sign the contract and who was always reachable for all my questions to Rafael & his repipe team to Carlos & his patching team all the way to all the office staff who kept me informed and take care of the permit, scheduling etc. We got lucky in that we had no water damage at all. So I could've fixed one leak for a few grand and still have old pipes or forget about the leak and repipe the house for of course several grand more but peace of mind and essentially an upgrade! It was an easy decision. Whole process took 10 days for me   of which the crews are only working 2. Repipe1 does not only warrant their piping but also cover any collateral damage should any ever occur because of their pipes.
They came highly recommended and I couldn't be happier!
Thank you everybody at Repipe1!!

If interested in the process read on! This is how it went for me:
Day 1. Asbestos and Lead test for older houses. Guy comes out to take samples (he was nice and on time too)
Day 2 & 3 Wait for results and schedule Repipe
Day 4 Repipe crew comes out and does the job in one day. Water restored at the end of the day. Your house is a Swiss cheese. It's amazing. There are still a couple spots with copper pipe which surprised me cause I'm clueless, but it's normal for fire hazard reasons and outside fixtures etc. They clean up to a livable level.
Day 5 City inspector comes out to check it all. Crew comes back if anything needs to  be adjusted. I had one minor thing. Once that gets cleared Drywall crew gets scheduled. I had a weekend in between so it felt a little long, but that's ok.
Day 9 Drywall crew put in a long day of work but got it all finished. All holes, all texture, all stucco work turned out great. Ready to paint, which is not part of their work.
Day 10 Final city inspection. They are actually mainly there for Fire Hazards, so have your Smoke and C02 detectors in order too.
That's it your done!
Chuck T.
Chuck T.
10/06/2022 12:00:00 SA
I must say I'm very impressed with this company! The sales rep Shawn was amazing, very knowledgeable, detailed and friendly. Repiping my home was the last thing I wanted to do but due to pin hole leak it was about that time unfortunately. I was definitely nervous and on edge because I was really uncomfortable having to tear up my house. But Shawn assured me everything would be done right and in a timely manner. He was right! They repiped my 3 bathroom house in 1 day! City inspector came by the following day and was amazed by the quality of work that Repipe1 had done. That really made me feel good knowing I made the right decision choosing them. I got 3 bids before choosing them and I will say they weren't the cheapest, but they were the most professional and knowledgeable. Knowing that I paid a little more but got the best quality work with a real warranty made it all worth it! You get what you pay for, and since this is my home I only want the best! Thanks guys! I will definitely let everyone I know to use Repipe1 if they ever need a Repipe!
Andrew L.
Andrew L.
03/02/2022 12:00:00 SA
Unfortunately I can't give this place a good review. I was offered help and services here and when I tried to call them to get services I was promptly rebuffed and given the run around. It's a shame, as I previously recommended this place from a plumber I knew.
Katherine C.
Katherine C.
1/16/2020
We had our second slab leak within one year and decided it's probably a good idea to do a repipe to prevent any other future leak.
The fact that 3 plumbers I spoke with all recommended Repipe 1 definitely say something about their work quality and reputation, and the result proved them to be correct.
I coordinated with Jenny throughout the entire process and she is friendly and very responsive. She answered all my questions promptly and I am very thankful that she tried her best to work with my schedule.  The office also called me everyday to give me an update on the progress to make sure I know what's going on.
There were some minor issues after the repipe work and they were quick to send a plumber to our house to resolve all my concerns.
Overall, it was a great experience working with Repipe 1 and I won't hesitate to refer them to anyone who needs repipe done.
Cheri A.
Cheri A.
02/09/2022 12:00:00 SA
So this company did our home repiping 10 years ago and yesterday a pipe sprung a leak, which required us to turn off our water. We called re-pipe 1 and they were able to get a plumber out to us by 1130 this morning. Alberto Vazquez was the plumber they sent out and he was not only quick to diagnose the problem and repair it, but he cleaned up beautifully (and even sprayed for ants he found In the exposed ceiling area). Even though the leak was caused by a hardwood floor installation laborer's nail, they only charged us the basic Trip and diagnostic fee.  we had to use them to do the repair to protect our warranty but they didn't take advantage of that situation like they could have and charged  extra even though the leak wasn't related to their original work.  So nice to know that after 10 years we can still count on these guys to be fair, honest and do a great job.  thanks Alberto for giving us our water back so quickly!!
Marc O.
Marc O.
01/10/2019 12:00:00 SA
I am so happy with this company. They repiped my house in one day. They were fast and clean. The next day the inspector showed up and signed it off and then the third day they seamlessly patched up all the holes that they created. I am happy with there lifetime warranty and there office staff. I would suggest them to anybody who wants to Repipe there house.
Brad C.
Brad C.
5/22/2017
Repipe 1 recently completed our Pex Repipe.  Overall they did a very good job.  They were not the cheapest, in fact their quote was about $1,000 more than a competitor.  However, we chose them as my plumber had recommended them.

The repiping (not the patching) took a little less than 2 full days for our house which has kitchen, 2 baths, laundry, utility sink, and two hose bibs.  As part of this first portion of the job, they also removed my old water heater and installed a new water heater.  

The repipe job was done quickly and efficiently.  In fact, they cut fewer holes in my drywall and stucco than I had anticipated.  These installation guys obviously knew what they were doing and I could not have done as good a job.  The inspector noted that a small amount of the hot water pex was not insulated, but the company quickly sent the guys back to the house to repair this.  Also, when they installed the foam insulation around the hot water pex, they neglected to remove the cellophane that covered the cut, sticky edges of the foam.  They probably did this to save time, and it would have not concerned but for the fact that when the hot water was running the cellophane on the foam rubbed against the other cellophane strip, which caused a discernable and irritating noise, albeit very soft.  In any event, I got out my ladder and removed all the cellophane and just pressed the sticky edges together.  Most people would not have noticed this, but if you have excellent hearing, you should check the foam insulation before they patch the drywall.  Also, after they installed the water heater I smelled gas.  The company quickly sent their head plumber to resolve the issue, which merely required tightening the fittings.

After the initial inspection, they began the second phase, which was patching the stucco and interior drywall.   There was also an inspection during this phase for the lath and mesh of the stucco- which passed.  I was very leery about this part of the job, as I am very anal about patching drywall and have had bad experiences in the past w/ drywall guys.  Well, I was very pleased w/ the quality of their work, both on the drywall and the stucco.  I can honestly say that the drywall patching was done so well that you can not tell where they ever cut holes or patched.  The quality of stucco patching was equally good.  

The company also did a good job of communicating w/ me about when inspections would be done and when crews would show up.

I was also pleased w/ the cleanliness of the job.  Each crew took a lot of time setting up, laying down paper on my floors, and putting up plastic sheeting.  Some dust still covered furniture, etc., but you have do expect this when cutting drywall as the dust is very fine.

Lastly, before you start the job I recommend that you call your city plumbing inspector to discuss whether the city will require an expansion tank on the new hot water heater or an anti-scald valve if you have a 3-handle shower.  My salesman stated I would need both these items, but after speaking to the head city inspector I learned that was not the case. Your city may be different, of course.

All said, I would recommend the company.
Nikolay T.
Nikolay T.
04/08/2023 12:00:00 SA
Repipe1 was recommended by our neighbor who did a whole house repipe with them twice. After experiencing a pinhole leak, which ruined our floor, we decided to pull the trigger and do the repipe with PEX. After reading the reviews, we followed the advice and contacted Repipe1.

We worked with Delilah for consultation and contract, she was very professional and thorough in the explanation of the process. Patiently answered all of our questions and concerns.

On the scheduled day the repipe crew of 6 people arrived on time, extremely efficient and professional. All pipe replacement work was done in a single day for 3200 sq.ft. house. The team did a great job of covering the floor and furniture and cleaning up after themselves.

We also decided to change shower valves during the process and Repipe1 was accommodative to allow us to order new valves and send a technician on another day to finish the replacement. Alberto Vasquez, their supervisor, completed the valves and trim installation as well as moved the recessed laundry box is a superb plumber professional, who loves his craft. Alberto installed the fixtures and bathrooms look new and attractive again.

The final step was drywall patching. I couldn't believe that ~50 holes can be patched in a single day. We had the team of 5 working so efficiently, they finished just after 3pm. The patching for drywall and stucco came out very well, a way better than I expected - texture matched very well. We haven't painted yet, but I'm sure no one will be able to tell.

Thank you Repipe1 for an amazing service and craftsmanship, making the complicated process, which could have been a disaster, into a smooth-sailing experience!
Christina R.
Christina R.
03/09/2021 12:00:00 SA
Warning: pay close attention to the fact that paintIng after the drywall repairs is NOT included. I now have to incur additional time and money to hire a painter to paint various walls in 8 rooms!
I really do wish this was mentioned by the estimator. I could have planned accordingly. They were the lower bid and now I know why.
Also, I'm now 3 weeks into this project and waiting for second inspection for drywall work. Be sure you plan at least a full month of time for completing repiping.
Phi N.
Phi N.
7/23/2021
Repipe 1 is the most reliable repiping service out there. Josh our project manager was super helpful and friendly. His team came in and did the job in one day. The patch work was done to perfection. Texture all matched. When we have questions on water pressure or pot filler after the job is done, a supervisor came by within the same day and provided feedback right away. We are extremely happy with the service and would highly recommend Repipe 1!
Kim H.
Kim H.
07/05/2018 12:00:00 SA
I don't often write reviews, but I thought the customer service that I received from Repipe 1 was so outstanding that it definitely deserved a shout out.  I had my home repiped last fall, and while the aspect of the actual work was somewhat daunting for me as the homeowner, the overall experience was fairly painless.

During the process I had some minor damage that occured (a wall cabinet in the garage was dented, as was the dryer).  I spoke with Repipe 1 corporate office, and was advised that a field representative would be sent to inspect.  He arrived exactly on time, and what I thought would be something that would need to be replaced, he successfully ironed out both of the fairly sizeable dents to the point that both the cabinet and dryer looked brand new.  No replacements needed.

I really want to call out 2 individuals for their courteous and professional customer service.  Evelyn Abundez, the customer service representative in the corporate office, was extremely courteous and professional in the manner in which she handled the inquiry, as well as her delivery and execution.  The customer field representative, Enrique, is not only a great guy, but super efficient and courteous in resolving the damage and any concerns that I had.  My hope is that both Enrique and Evelyn will be recognized and rewarded by their respective managers accordingly.
Max L.
Max L.
11/15/2021
My first experience with Repipe was about 6 months ago. They did a whole house repipe and I was very pleased with the price, the quality of work, the guarantee and the comprehensive list of services they included. I was not reluctant to call them back again when I had what I thought was another leak, but did not suspect it was from the new plumbing. After they started tearing into things, a cracked drain pipe was discovered. Again, they were thorough and fair with their pricing. If I have another problem in the future, I will certainly call them back again. They are very experienced and know what they are doing.
J D.
J D.
10/07/2021 12:00:00 SA
After having two slab leaks  in three years, we decided to either reroute that leaking pipe or repipe the home.  So after consulting several plumbers/companies, we decided to go do an entire repipe with Repipe 1.  And we are glad we did!

Repipe 1 was courteous and patient as they answered every single question.  They were punctual, responsible, and most importantly, efficient.  From the demolishing phase to the drywalling/texturing phase, Repipe1's workmanship was phenomenal.  Give this budget friendly company an opportunity to take care of your repiping needs.

Thank you Repipe 1!
M C.
M C.
1/26/2019
My unsatisfied review is long overdue.  I see someone else had the same type of experience we did where it took much longer that originally told.  The work took 3 times to pass the City inspection which was ridiculous since the problems cited should not have been a problem if this is the field of work they do.  The old pipes were left open and not capped in the wall with water still showing up in the pipes - this was pointed out by the inspector.  Thank goodness for the inspector as the drywall cannot be installed until it is OK'd by the inspector.  That was just one issue.  The patchwork left on my some of my ceilings did not match my ceiling.  I have not had work done yet (original work done in 2017) because it is going to cost me a considerable amount of money to repair.  The crew only made holes in downstairs bathroom ceiling  and spared the wallpaper in the bathroom (which I appreciated), but the crew removed the plastic sheets to protect the area, they obviously just ripped it off and my wallpaper was ripped and damaged so it has to removed and I now also have that added expense.  When we complained to the office about the problems we were having, the response was not helpful and never did someone from the office come down to see the horrible job that was done.  I was afraid to leave my review before, because I wanted to make sure I had no further problems with leaks, which I have not had thank goodness.  On the last day of work after more than a week of them trying to finish, the crew was at our home until 10:30pm!  The crew we had was headed by Gilbert.  Hopefully I can upload pictures, but in this post review area, I don't see the option right now.  I see others have been happy and maybe we were unlucky enough to get the worst crew they have.  Hope you don't get them.  Again, no one from the office ever came to check out the disaster we were left with.  One more thing, we had to pay extra to repair the drywall where the original leak was.  This was not included in their work order we were told.  The salesman, Greg, had told us nonchalantly that everything was to be fixed - I remember his casual wave of his hand that all was included.  Seriously, how can the original damaged wall, where they had to go into to repipe anyway, be excluded!  There were even more problems, but too much to keep going.  This is the first time I have ever left a bad review for anyone on Yelp.  I don't make it a practice to do that - that's how bad it was.
Stephanie P.
Stephanie P.
11/20/2018
It seems silly to take the time to write a review for a company that already is being praised online and through word of mouth as much as Repipe1 has been, but my recent experience was so exceptional, I had to chime in.

I live in a tight knit neighborhood and we are all very close and very involved in each others lives.  Because of this, we rely on each other for referrals and recommendations.  We see the work being done in each others homes and get to hear about the experience and see the outcome.  For many years, I have seen Repipe1 come and repipe the homes of my neighbors.  Every time, I have heard what a phenomenal experience they had using Repipe1.  Living where we live, we knew it was a matter of time before we would be needing to repipe our home.  That need arose recently when we discovered a leak that was flooding our living room.  Rather than rerouting and addressing just that leak, we decided to go ahead and repipe the entire house.

As we had an active leak and wanted to move quickly, I called Repipe1 and signed the contract around 4:45 pm.  The next morning, around 7:30 am, the crew was already outside, setting up their equipment and a work permit was posted on my front door.  The crew did an incredible job getting the entire home (3 bathrooms) repiped in one day.

Repipe1 was OUTSTANDING in their scheduling and communication. The friendliest people would call to inform me that the city inspector was scheduled for the next day to survey the job and sign off before holes could be patched.  In the morning, I would get a phone call to confirm and tell me exactly my place on the list of inspections to give me an idea of when to expect the visit.  Knowing that the inspection took place, I would get a follow up phone call asking if inspection had passed and then scheduling me for the patching of holes the next day.  

The crew that arrived to do the patching worked SO hard for two days.  When my insurance adjuster came to go over the damage from my leak, she and the general contractor with her marveled over the incredible job the guys did patching.  On the ceiling, where the texture color blended, you can't even find the holes.  The city inspector said the guys were artists, they did such a great job.

Of course, the final inspection was scheduled for me right away and we passed.  Repipe1 was simply outstanding.  Every single person with whom I dealt with was so kind.  They have this repiping thing down and are a well oiled machine.  They are so incredibly organized and on top of everything.

Oh, and one more thing.  The first night, my daughter noticed the pressure in her shower had decreased after the repiping.  This was surprising, since we had heard the shower pressure increases after a repipe.  I sent an email to my project manager and he immediately responded and said he would send someone over to troubleshoot it.  Within no time, an employee showed up (from the original crew) and indicated it was most likely a blockage from debris.  He took just a few minutes and problem solved.  The shower that evening was so strong my daughter said, it almost pushed me to the ground!

These guys are outstanding.  I mean, I knew they were going to be good based on EVERYONE else telling me how good they were for them, but even going into this knowing that, they EXCEEDED my expectations.  We couldn't be happier.  What peace of mind.
Margie F.
Margie F.
11/03/2017 12:00:00 SA
After our third slab leak we decided we had to re-pipe our whole house which we were very hesitant to do.  After interviewing a few companies, my husband and I both felt more comfortable with Repipe1.  I can not tell you how happy we are that we went with this company.  They finished our two story home in two days, they were VERY professional, clean and did a beautiful job. (My daughter had hers previously done by a different company that was less and it took over a week to complete the job for a house half the size).   Even the City Inspector indicated that Repipe1 is the best and although they have to inspect everything , he knew he really didn't need to because Repipe1 does the best job.  It sure made me feel good to hear this.    I had a couple of issues and they were out to my house the same day or the very next day.  One issue wasn't even their fault, the other was the texture on the ceiling and wall and their crew came out and had my whole ceiling and some of the walls re-sprayed to make it perfect. They were so efficient, professional, clean, and protected everything.  When they left you wouldn't even know there had been work done on my house.  They stand behind their work without any hassle at all and they hire the top notch crews.  I would recommend Repipe1 to everyone.  Worth every penny to get an outstanding company. It is such a painful venture to have all your walls and ceilings torn apart, but Repipe1 made it a breeze.  Other than having to do the paint  touch up, you would never know my house went thought such an ordeal.  Repipe1 is the best~!
John H.
John H.
6/28/2022
STAY AWAY!  Company uses confusing form contract their own employees don't know how to fill out correctly. I'll save you some pain. 1. The company owner is named Danny, for when you request your deposit refund for crap work. 2. Expect them to come back twice to fix their bad work. 3. The refund check will BOUNCE, go to cash it instead at their bank - not yours- 4. Warn others to stay away from this place!
Calvin B.
Calvin B.
6/18/2021
We had our whole house repiped with Uponor PEX. I can say that all the way from Danny the owner to all his workers and staff are very professional and do and outstanding job. They showed up on June 8th with a 4 man crew and made their plan on how to go about doing the piping as our house is very tight underneath. They are very clean and very thorough in what they do. They showed up about 830am and where done by 4pm. They taped off everything and even laid down floor mats so there wasn't much stuff tracked into our house. I could tell that they do this stuff everyday and treated our house as if it was their own house. Everything worked great by 4pm the day they did our pipes. The next day the city inspector came and signed off on the pipes and repipe 1 called and scheduled for their patch guy to come and patch all the holes. Their patch guy came on June 16th and did an outstanding job on the patching. He even textured the ceiling and walls that had texture on them before. He was also extremely clean and taped off everything. They did an outstanding job from start to finish. On June 17th the city inspector came back to do final sign off and that was quick and easy. I cannot tell you how happy we are and just really impressed with Repipe 1. Danny is a very good owner and you can see that he cares about his business and his customers. You can see this is the standards he holds his workers to. I highly recommend Repipe 1 if you have any plumbing needs and especially if you are looking to have your whole house done. The only thing we need to do now is paint, but we knew that and that is nothing. Our water pressure is so much better as we had galvanized pipes that were 73 years old. Thank you so very much Danny and Josh our sales rep and all the workers who came and did such an outstanding job on our house. We are very happy we chose your company to repipe our house
Judy M.
Judy M.
2/16/2019
When we experienced our SECOND slab leak, we decided enough!  We contacted REPIPE 1 and they are terrific!  They answered all our questions and concerns as well as walk us thru the whole process.  The scheduling was handled expertly each step of the way.  When the city inspector came for our final inspection he asked us if we thought REPIPE 1 did a good job for us and we said they really are EXPERTS.  We highly recommend REPIPE 1 !!!
David L.
David L.
02/08/2019 12:00:00 SA
I live in Trabuco Canyon in a two story house that is 22 years old. My entire neighborhood is experiencing slab leaks! Before we began a major remodel I decided to Repipe the whole house. The Repipe crew showed up with 6 guys and they worked their tails off and completed my Repipe in 8 hours! Each crew member knew his job, and they worked great together! Two days later, the drywall patch crew showed up, 3 guys and they were artists with drywall! It was like the 70 holes never existed!! I examined some of the copper pipe removed and a leak was imminent! AAA will be discounting my home insurance, another plus. This job cost $7900, worth every penny. Don't use any other Repipe company, Repipe One did a great job! Thanks again Repipe One!      
                                          David L, Trabuco Canyon
Cindy K.
Cindy K.
7/24/2020
We had 2 leaks in less than 6 months so we decided to consider repiping.  We had already received two quotes before Josh Royer came by and he was very straight forward and let me know exactly what to expect.  He calmed me down by explaining every detail and reassuring me that if there are any problems afterwards, the company will come out and fix it free of charge.
Gonzo M.
Gonzo M.
04/03/2018 12:00:00 SA
Excellent experience with both the repipe crew and office staff! Repipe1 repiped my house in 3 days as promised by the estimator. I will definitely be recommending them to all my friends and family!
Al B.
Al B.
12/09/2014 12:00:00 SA
Just recently we discovered a water leak and worked with Repipe1 to repipe our entire 4 bedroom house.  What a wonderful team of professionals.  They were so well  organized.  A crew came in on Day 1 (six men) they spread out to different areas in the house; made a minimum amount of holes in the walls and outside.  They completed the PEX repipe by the end of the day and we had running water.  After the proper inspections another team came in and patched and re-textured the walls to perfection.  They are top notch and I highly recommend them.  Their prices are very reasonable.  All-in-all a wonderful experience.
Mike W.
Mike W.
3/22/2018
Slab leak. Ruined carpet. No drywall damage. I'm retired so I had time for lots of research. Learned a lot about Uponor pex line and their method of cold compression connectivity. R1 had Uponor recognized installers on our five bed, four bathroom house in RSM. Seven R1 employees completed our pex lines, five shower valves plus trim, and a new water heater in one day (Monday.) We had water on by 5PM. R1 is terrific.
The installers made about 50 cutouts in drywall to run the pex lines. R1 worked with me to schedule the drywall repair crew. Seven different R1 employees repaired and textured all cuts by 5PM (Friday.) The city of RSM had to inspect work before drywall restoration and family needed to relax for a couple days. R1 could have repaired the drywall as early as Wednesday. Looks like new.
Employees very courteous and professional. Greg, R1 project manager, is the best. Great great price!
Vincent R.
Vincent R.
08/11/2022 12:00:00 SA
Repipe 1 did an excellent job for us.  Work was finished on time as scheduled. Not obtrusive like I expected. Very little wall and ceiling repair needed to be done and was repaired promptly. Would recommend to friends and family. Vr
Kelly R.
Kelly R.
07/11/2019 12:00:00 SA
I could not have asked for a better total home re-pipe experience! Repipe 1 is amazing - from start to finish. Our home was built in 1973 and this just had to be done.

The office let me know what to expect all through the process. On day one, the crew arrived on time and covered the floors and furniture really well. In just one day, they had all the holes drilled (in the ceilings and walls) and all the pipes installed. We were without water for only one day. The next step was the drywall inspection which went really well. In fact, the inspector said the inspections for Repipe 1 always go smoothly. The following day, the crew arrived, covered everything up again and patched all the holes. They use the same pieces of drywall to repair the holes they made. I can't even tell where most of the holes were. We just had final inspection today and we're all set! Absolutely fantastic! I highly recommend this company.
Simmy C.
Simmy C.
06/03/2015 12:00:00 SA
My plumber referred me to repipeone because the job was out of his league. Repipe1 was actually cheaper than the estimate my plumber gave us and they included the patch work. The work itself was quick and good. The patchers matched everything pretty well and the inspector said they repiped his home too.  I'm happy with the company.
Mai P.
Mai P.
5/16/2021
I was so nervous about  a repipe for our new home.  We were on an extremely tight schedule with various contractors coming in.  They were reliable, on time, and each crew from the repipe to the drywall patch was excellent.
The last time we repiped our previous home with another company and it was a tornado of dust and debris. Also a lot of return visits to do drywall over.  This time with Repipe1, it was very tidy and everything very well covered.
Darla M.
Darla M.
11/19/2021
Great job!
The sales person, Josh, responded very fast for a quote on a Wednesday, the permit pulled the next morning on Thursday, repiping started and finished Friday, dry wall done early the next week.

It was all a big scramble on our part but the job was done efficiently and amazingly clean despite all of the destruction.  All the workers were very kind, respectful and careful with all of our things!  

The whole team helped make it possible.  Josh, Karla, Patty and especially the repipe1 and drywall workers!

Thank you everyone for making it possible.  Having a leak is bad but having a team help you avoid future leaks is priceless!

Darla and Geoff Miller, Trabuco Canyon, CA
Conne D.
Conne D.
1/13/2012
Please do not use this company!!!!     We had to replace the plumbing in the entire house. The plumbing was done by young kids, who I will say worked very hard.  The management is the worst I've ever seen.  They told us one day for plumbing, it was two. They had to come back twice to repair leaks around the toilets. Then the disaster really started.  The drywall guy came tried to fix the drywall.  It looked horrible! You could see all of the outlines of the patches he put in.  He did not tape the seams.  After we complained he said he'd come back the next day to fix it.  He showed up for two hours, did some sanding, then said he'd be back in a couple of hours.  We never saw him again.  When I complained to management, they said they would call a manager and owner and never called me back. I had to hire a professional drywall guy to repair the damage to the walls. They left drywall mud all over.  I only hope the plumbing holds.  What good is a warranty when the company SUUUCKS!!!
Glenda R.
Glenda R.
04/02/2018 12:00:00 SA
Repipe 1 was incredibly efficient.  The whole process took 4 1/2 days.  The crew showed up a few minutes early each day and worked from 8:00 am until 3:30 pm - 6:00 pm.  They repiped my 2 story house (3 bathrooms, 2700 square feet) on day 1.  I had running water by 3:30 pm.  The second day was the pipe inspection by the city of Mission Viejo.  The third and fourth days were the repair and patching of the drywall and the outdoor stucco.  There were 45+ holes.  I stopped counting.  Expect your house to literally be swiss cheese.  The fourth day was the final inspection.  The extra day or literally less than 2 hours was the repair of a few outside holes near the garage, which the final inspection recommended.   The city inspector came out again and all piping and drywall/stucco repair passed easily.  Repipe 1 made a very cumbersome and messy project a breeze.  The workers showed up on time, worked diligently throughout the day, and cleaned up at the end of each day.  Repipe 1 called a few times each day to check to see how things were going. If I didn't answer, they called back. The communication was top-notch.  Repipe 1 only offered PEX piping to me.  But, the PEX piping was so much more affordable than a comparable copper piping estimate I had received.  The reasonable pricing made the whole house piping a reality.
Edan V.
Edan V.
5/18/2015
We had a 13 year old water heater that took a dump on us on and we used an app program to get a plumber out to fix it. Repipe1 called us within 20 minutes and had a plumber quote us a new water heater over the phone. The plumber come out the same day and replace it within a couple hours! It's hard to find contractors who are on their game especially on weekends so I wanted to share my experience. Thanks Fernando for the great work! I hope the owner reads these comments because he did great work!
E M.
E M.
07/07/2022 12:00:00 SA
fantastic service 7/2022 when had sm leak after complete repiping of our home 11/2019.

called when had partial condensation pipe leak.  came to phone asap and within 4 hours supervisor there'. repair done.  as we were out of town at the time happened  we so appreciate GREAT communication from all ...including Veronica in billing   .    Very Professional.  

silk family Cardiff  by the Sea
Hila S.
Hila S.
06/12/2015 12:00:00 SA
Repipe1 replaced a mainline for one of the properties I manage in the San Fernando Valley. The quote was reasonable and they referred a couple other contractors do so some electrical work. The work was done in one day so the tenants didn't mind it too much. The city signed it off and they had a guy fill the dirt in the following day. The company I work for has multiple buildings and this is the 3rd time I've used their service so I wanted to express my experience.
K. S.
K. S.
6/21/2018
I would give 0 stars if I could !!! They ripped  out my curtain heading out to my patio, broke my closet doors to where they are falling apart, and bent/tweaked dishwasher line that creat d water damage!!!! Not once have they bothered to return ANY call !!! They also claim that everything was like that upon their arrival which is 100% a lie !! I dont live with my home in that condition!! I only have to use them for an entire HOA repipe issue that our community has taken on. They are liars - I will be taking them to small  claims court if necessary - and I hear they were supposed to be good..... I 100 -% do NOT recommend!!!! Crappy business people, who won't return calls and quality work just is damage to my home !! Maybe it's the construction company  they  work with, but all in all they have violated and destroyed parts of my property and are giving me the go around !! No happy ... livid is an understatement !! This is my home, all I ask is to respect it !!!
Billy S.
Billy S.
10/13/2015
Repipe1 did a fantastic job on a complete repipe of my entire home.

They are to be commended for their first rate work, extremely responsive customer service, and overall approach to making a seemingly stressful job pain free.

Kudos!
Thank you
Sean B.
Sean B.
12/04/2014 12:00:00 SA
What a bad and expensive experience with this company. They came highly recommend so I choose them over less expensive bids. The house repipe to Pex was completed in the first day. There were minor hiccups like a one of the bathrooms didn't get hot water but over all not too bad there. The patch job took weeks and was extremely inconvenient. Worse part is the lack of follow up after the money was charged and paid they became completely irresponsible. I would never recommend and am thinking about taking further action with BBB and possibly State contractors board.
ME01 1.
ME01 1.
8/31/2014
I had my whole house re-piped because I had 1970's galvanized pipes.   Loved the sales guy very friendly, very knowledgeable, not a hard sale type of guy.  

The guys that did the work were good.  Also very nice and suggested I return some plumbing stuff i bought as they were unnecessary, I appreciated that they were looking out for how much it cost.  

The rating is only 4 stars as it took a day longer than they said it would take.  Also had some problems with the people that answer the phones.   Had a bit of an attitude and were not super friendly.  I am not going to call her out but she knows who she is.   I had some hiccups with the inspector coming back and she acted like she couldn't be bothered when the inspector didn't show up.

I would recommend them again, they did good work and were very reasonable.
greg m.
greg m.
5/31/2012
Used Repipe 1 about three months ago to repipe my house with PEX.  I wanted to write this review as I was disappointed with all the other aspects of their work.  The repiping itself was good and works great as promised.  However, this is a company you have to keep an eye on or they will screw you over.  The guy who sold me on it promised me his drywall patches were the best and that once the patch was painted no one could ever tell it had been patched.  He failed to mention that only a blind person (who you didn't let touch the wall) would not be able to tell it had been patched.  The patcher spent one day and the inside patches looked like I patched them and the outside, stucco patches look good but the outside of the patches have all cracked.  As someone with knowledge explained to me if you patch stucco in one day it is going to crack.  The proper way to patch it is over a few days.  The sales guy said they would remove all the old pipes.  Luckily I took a look in my attic and noticed that they left all the old pipes.  I had to call and argue with them to get them to come back and remove all the pipes.  They tried to blame the fact that I had some abestos duct work as why they left them.  They had no problem installing the new pex around the duct work but somehow removing pipes 5 and more feet away from the abestos ducting was not doable until I complained about it.  Also they tried to cover up (with dirt) the fact that they tied the outdoor copper piping to pvc which would have resulted in my house being improperly grounded.  I uncovered it for the CIty inspector and Repipe 1 had to come backout and fix it.  I had to pay $250 extra for it to be up to code.  They also had to come back and put in outside hose bib that they removed but forget to put back.  Like I said, if you want to keep an eye on them and redo their patchwork go ahead and hire them.
Chris J.
Chris J.
05/02/2017 12:00:00 SA
Shout out to this company.  Complete re-pipe in three days with 1 day waiting for building inspector. Great drywall patching.  But their follow up was even better.  We repiped over a month ago. Recently we were having a toilet flushing problem and asked if it could be from the repiping.  They sent some one over next day. It had nothing to do with the repipe but they fixed it, shook my hand and said no charge.  Very impressed.  I live in Rancho Santa Margarita.
Cesar M.
Cesar M.
09/05/2015 12:00:00 SA
I'm usually very skeptical about utilizing services with internet review recommendation, but I must say; After some extensive research and comparison I decided to go with REPIPE1.  I was very pleased with the level of expertise and professionalism this company delivers. Needless to mention the quote I was given was nowhere near the others (and I went through quite a few).  At first, I was nervous about the outcome of the job, considering my quote was a lot cheaper than all the others. The whole process went very smooth.  Scheduling the work around my busy schedule was no problem at all.  Everything was done in a timely manner with attention to detail and very clean.
Brandi R.
Brandi R.
4/26/2020
Repipe-1 was contracted by my elderly grandparents' Home Owners Assn. to re-pipe their complex beginning in April.

Prior to the scheduled re-piping, they experienced a downstairs slab leak.  Repipe 1 was called and in no time
got to work.  They sent in technicians to clean up the water and and remove damaged property, all in the
midst of a pandemic.  They were masked, gloved and respectful and understanding of my grandparents age and fragile health conditions.  The staff and technicians were efficient, professional, conscientious and personally caring.

During the repair and restoration process the re-piping was also completed. The repairs to the walls were expert and they also cleaned up afterward.  They took great care of my grandparents' home, all while they each have individual circumstances at their own homes.

We would highly recommend them!!
Kathleen H.
Kathleen H.
04/09/2021 12:00:00 SA
Repipe1 was fantastic from beginning to end.  Josh Royer Came immediately and spelled out in detail what would happen. Everything he promised came true. Every worker wore a mask and was efficient and highly competent. The plumbers corrected issues from the previous company that detecteleak and supposedly repiped. Th I
Cindy H.
Cindy H.
9/26/2018
The Repipe 1 Crew was fantastic and shockingly clean considering the huge job they are undertaking in one day! The following day we passed the city inspection with no issues. The patching crew was less tidy and I did have to call to have someone come clean up all of the overspray. I was surprised that the patching crew was messier than the wrecking crew. However, they did end up handling it. I love having the peace of mind that the house won't get the pinhole leaks that my entire neighborhood suffers from since the builders were using M grade copper at the time of construction and we have such hard water here in Redondo Beach. We also purchased the R1 filter to remove the minerals and chloramine from our water and I love that the water is drinkable from every faucet in our home. Our shower isn't such a bear to clean any longer. Thank you Repipe 1.
Christina T.
Christina T.
10/15/2012
Buyer beware, don't fall for this company A+ rating on BBB. Make sure everything agreed included on contract. They will go back on their words. They will omit agreed items on your project and if you don't catch them, so bad so sad for you.  they will tell you the job take 3 days to complete, mine was 15 days with lot of phone calls.

10/18/12
Based on your comment I am very sure you are not the one whom personally wrote up the contract at my property on September 1st.  You do not have the whole story, so let me fill you in with that.

I requested the job to be start on September 5th, but your representative could not give me a firm promised so we scheduled for the 6th of September, he mistaken wrote on the contract September 12th and that is what you based your information on. I called and confirmed that the job to start on the 6th.

At the time of contract been drew my tenant did expressed his concern of Asbestos out of concern for his daughter asthma condition, Your Representative said that the size of holes your people going to cut is small so there is no need to worry about the dust and regulation, beside the law only requires testing for this aged property if the wall been cut more than certain size (which I can't remember what your agent told me). I myself do not have any knowledge of this regulation or asbestos until that time, so I relied on your agent expertise.

Your people shown up on the 6th around 9:00 a.m. and I got a call shortly after that informed me that they won't start the job until we have the asbestos testing done.
There goes another expense for us, we didn't mind but your agent should have told us way before the crew shown up for the job. Because of lack of knowledge about asbestos, I asked you guy for some directions on how to go about to obtain testing, I got no help from you, so I had to go online and search for a testing company, I had to paid extra fees (rush job) because of your professionalism. I got the test result the very next morning which was Friday the 7th, I asked if you can start the job right away, you said you will try, but I waited all day and nothing happen until I called and was informed the job can't be start until Saturday the 8th and will be finish by 11th.  Again, I am no expert in your filed to know if all my exiting pipes (incoming and outgoing) are up to code. Your people again fail to catch that to give your customers good recommendations.
The city requested the problem to be corrected before they can signed off your job, I contracted you (at 9:58 am) and you said someone will be out right away for additional cost. Again I agreed, but no one shown up until late that day (around 4:00). Once he was there, He informed my tenant that he does not has the right tools, so he had to return the next day to do the job; we lost another day.  That night my tenant had to contacted you directly to complain about a leak under the kitchen sink because your incompetence crews. I did not even ask you to reimburse me for the expense to clean that mess.    
To valid my point about you're lacking of efficient. The additional job was finished on the 12th and you did not schedule the inspector until the 17th. The city Finalized the inspection on the 17th not on the 14th like you indicated.
Also, because you said I am missing information here are some other details people need to know. When you hire this company for projects make sure everything is in writing, because they will omit items on your project and when you catch them they will try to talk you out of it, like my situation about the pressure regulator they omitted and when asked they said it was not on the contract and when I told them it was they said I don't need it. Lucky me; saved by what was on the contract. I also want people to know, that during my Hell Weeks with Repipe 1, the project manager you had assigned for me went MIA, and he was the one who verbally promised me additional rebate.  
As for your Angie's list, I am not familiar so no comment but with your BBB A+ rating, I am well aware how that works, with just a little fee that can easily correct your rating.
Mariela P.
Mariela P.
9/24/2020
An incredible whole-house repipe company. Repipe 1 came highly-recommended and with good reason. The sales person, Sharra, was knowledgeable and prepared us as well as possible for a day of chaos (which is hard to imagine unless you live through it). The bid was competitive and thorough. The repipe team, lead by Saul, was amazing. They arrived at 8am sharp and worked full-bore all day to do the job in one day. This was quite an accomplishment for a 4000 sq ft house and included a new master shower fixtures and four new faucets. They even stayed an extra 20 minutes to sort out an issue not of their making after everything else was finished. The job already passed the city inspection, with the inspector saying that Repipe 1 is known for their great work. While we have not had the patching done yet, I am expecting same high standard from that crew.
Kristine K.
Kristine K.
1/30/2013
I contracted Repipe1 to repipe my parent's home couple months back and we had a great experience with this company! We were experiencing low water pressure. Chris, the Project Manager was great and worked around our busy schedule. The plumbers arrived on time and the office team was a great help when it came to scheduling. The project only took 5 days and actually went very smoothly. We had another company paint the walls and the house looks great. Overall I would recommend this company for a repipe, the price was great and they did a great job.
D F.
D F.
1/18/2020
I suffered a slab leak at my rental home in Irvine. My tenant allowed repipe1 access to the house and repipe1 was swift and attentive to my tenants requests. The water was only turned off for 7 hours. They were extremely clean and fast and detailed to my tenants needs.  A small secret that I'd like to share.....call up the owner, Danny, and he will be able to reduce the price down a bit before you book your job if you call him on his cell phone. The office provided me his cell number. He gave me $150 off to move forward. I was happy with the job and the price as well. Fair price and excellent work.
Melissa F.
Melissa F.
4/24/2020
I own a condo in a community in Dana Point. Our HOA has hired Repipe1 to perform the community wide repipe project, and even though we are going through some rough times with COVID19. I'd like to say I'm quite impressed on how the Repipe project has been coordinated and executed. There has been a couple of bumps due to the city counter being closed but nonetheless our repipe proceeded as scheduled. The office staff is very attentive/communicative and our calls are always answered by a company rep. The plumbers and patchers were complete professionals and wore protective equipment throughout the entire project. The city inspector passed their work with flying colors and actually had very nice things to say about repipe1. Although I personally did not select this company for this project, my applause goes to our HOA for making the right choice. These guys are total professionals.
Claudia A.
Claudia A.
02/03/2023 12:00:00 SA
Ricardo did a great job! Very reliable and on time! Would definitely be using his services again!
Kathryn M.
Kathryn M.
07/09/2018 12:00:00 SA
Repipe 1 did the repipe work in our townhouse complex, and it was a smooth experience. In particular, when our shower valve was found to be leaking, Repipe 1 foreman, Jose Ojeda, spent extra time to make sure that the leak was repaired.
Randall U.
Randall U.
5/20/2015
All I can say is that PEX is the best! I have to say I was hesitant at first to use plastic for water pipes but this stuff is solid! I had old pipes that no longer wanted to work properly due to corrosion and debris so we switched everything to this PEX stuff and man it looks and works really well. I'm now looking into radiant heating with the PEX pipe! Awesome stuff! I would look into it! Thanks Repipe1!
Michael J.
Michael J.
2/22/2018
Update:
One of the managers contacted us about a week after my review to hear our concerns and see if he could fix the issue. I showed him pictures of what the Repipe1 crew had done in our attic and he agreed that the job was unprofessional. He immediately agreed to reimburse us for the costs  we incurred fixing the issues we had.

It really does seem like the owners/management of Repipe1 are committed to your satisfaction. Like many other companies, there is sometimes a disconnect between the goals of ownership and the actions of the labor force on the ground.

So here's my bottom line recommendation as a customer and homeowner. If you need your home repiped, I would still recommend Repipe1 for the volume of work that they do, the transferrable lifetime guarantee of their work, and the responsiveness of ownership and management of the company. I think that you as a homeowner would still be well advised to ask the work crew to take before and after photos of all the work they do particularly anything outside your view such as in the attic. This is probably a good idea no matter what in case you perform subsequent renovations so that you know the exact layout of the new piping in your home. In fact, if I were a manager I would require this of my work force as a means of internal quality control. Our experience with Repipe1 wasn't without issues, but I was pleased that ownership went out of their way to address and fix these issues.
Steve M.
Steve M.
6/20/2021
They did a good job for us in the midst of a chaotic time.  We had a slab leak in the kitchen and a ceiling leak in the bathroom.
Judy K.
Judy K.
1/17/2020
had a slab leak in my townhome on Saturday November 16 in Aliso Viejo, CA.  Repipe1 came around 4:30 pm. The 2 men Angel & Edgar got to work immediately and found the leak. They were very courteous, respectful, knowledgeable and proceeded to remove the area of carpet where the leak was, removing the sideboards, and insulation. Then checked the water valves and pipes to determine if it was a cold or hot water leak. the leaking pipe was sautered/fixed. The heaters / dryers put in place, all necessary cleaning up done. I must give them an excellent rating for the work done. Thank you Angel & Edgar. Judy K.
Tom V.
Tom V.
2/25/2023
Got the house repiped. I was impressed with how quickly they got it done. The workers were reliable and I really appreciated that they cleaned up.
Bob N.
Bob N.
11/05/2022 12:00:00 SA
Alberto V came out on a Saturday and quickly fixed our issue with minimal hassle. He was friendly and professional- I would definitely recommend Repipe 1.
Walter H.
Walter H.
08/08/2019 12:00:00 SA
We recently had our home flooded due to a broken toilet fill pipe that was years old. At that point we decided to Repipe our entire house and requested bids from several companies. Since our daughter used
Repipe 1, previously, we included them in the bidding process. As it turns out Repipe 1 had the best price and their expertise, Pipe Product and Warranty all exceeded our expectations. If you have a Plumbing problem you couldn't do better than Repipe1.
Walter H
Ci B.
Ci B.
10/24/2017
My mom had a leak. Her regular plumber pretty much bailed on her after giving a bid to repipe. Repipe1 had been recommended by 2 friends so we went with them. They did not disappoint. Crew was clean and fast. Assuming nothing goes wrong going forward, we are happy. The drywall crew did a great job too. We plan on using them to repipe our place next year.
Jeannie B.
Jeannie B.
10/02/2019 12:00:00 SA
Sales rep came on Saturday. 4 days now never rev'd quote/estimate
Great way to do business
Brandon T.
Brandon T.
4/22/2015
Do. Not. Hire. Repipe1. Ever. I cannot stress this enough (Unless you want their poop on your toilet seat)
This is a lengthy review but, trust me, it's warranted.

I'm completely shocked Repipe1 has a 4-star rating on Yelp. They are the absolute worst. We've had a nightmare of an experience with them on two separate occasions over the last few months.

Note: If you're thinking, Oh great, one of those reviewers that write nothing but negative reviews, take a look at my other reviews and you'll see that is not the case.

The first time, we woke up in the morning to a burst pipe and a night's-worth of water in the bathroom and bedroom. Because we're a part of an association, we had to defer to them and they contracted Repipe1. It ended up taking them ONE MONTH to fix the damage that should have only taken a week. They put the industrial fans on top of the soaking wet carpet instead of pulling the carpet up and putting the fans under. As a result the carpets wouldn't dry and began to smell moldy. One of the guys who came out looked like he didn't know what he was doing. We had to hound them over and over again to come out and complete the job. It honestly felt like they couldn't give two farts about it.

Funny thing was, Repipe1 was already contracted by the association to repipe  our place in a couple months because, come to find out, there has been a history of pipes leaking/bursting throughout the complex. We figured that, since they'd be opening walls now and the place would be torn apart anyway, why couldn't they do the repiping at the same time instead of waiting a couple months? Makes sense, doesn't it? Just move it up a couple months. Well they refused, telling us, You're kind of putting the cart before the horse, aren't you? What the hell?! So when we asked if they could at least put drywall back up in the meantime they said they didn't see the point since they'd be coming back in a month or two do the repipe project. Who does business like this?

A couple months later they came back for the repipe project, which should have only taken 4-7 days. They required we sign a document releasing them of liability should they, on the off chance, damage anything since they're so careful and professional. Yeah right. The document also stated the Supervisor would do a walk-through beforehand to tell you what to move, which never happened. After four or five days they had repiped the place and dry-walled. Great, so now they just need to come back and clean up their mess, right? Wrong. Day six, seven, eight. They never come back and the place is a disaster. Drywall drippings on the wall, carpet, curtains, furniture. Drywall dust everywhere. Dirt smears on doors, a broken vent, broken credenza, damage to doors and walls, the stacked washer and dryer aren't turning on. And true to form, the drywall job they did from the initial water damage was a joke. They had to come back out and redo it. The list goes on and on. But the grand-prize winner is the poo smear gift that was left on our toilet seat by one of the workers. It literally looked as if a five year old did the project. Except, even a five year old knows that you're supposed to clean up after your own mess. Thanks Repipe!

On several occasions we have given them a list of everything that needs to be fixed and they have simply ignored some of the items. Even as I write this, I received an email from the property manager that Repipe will come out to clean, hook up the washer/dryer and replace the broken vent. But what about the chipped bathtub, damaged doors and walls I told you about? We are now in the fourth week of this second nightmare scenario and Repipe is still taking its sweet time. They come one day, do one out of the 20 things they need to fix and leave. Then it takes a few more days for them to come back out. Why not fix everything at once. I seriously don't get it. Unfortunately, it looks like we will need to file a small claims suit if they don't get their act together.

Moral of the story: If you want to be angry/frustrated/stressed/anxious then go ahead and hire Repipe1. Or don't and be happy.
Marvi S.
Marvi S.
02/09/2022 12:00:00 SA
Had a slab leak. We were already extremely distressed by the water damages but Repipe1 made our experience with repiping the whole house tolerable. They were responsive to our requests. Everyone (with the exception of the foreman) had a positive attitude! Cannot complain about the work. They did a great job! We also appreciated that they sent city inspectors in phases to check their work is within standards.
Valerie U.
Valerie U.
5/15/2020
These guys did an amazing job in our home!
Excellent quality of work, friendly crew, great attention to detail. They were very careful covering all our belongings and the drywall patches turned out seamless.
The entire scope of the job was done in just a few days.
If you are looking to repipe, reach out to Josh Royer.
Linda F.
Linda F.
05/11/2020 12:00:00 SA
We were so pleased with our re-pipe project, from start to finish. We requested a quote, and Josh Royer came the very next day. He was so personable AND well informed.  He answered all of our questions and let us know what we needed to prepare for the job. And then there was the crew of 6 experts that worked so well together and got the job done in about 6 hours!  First thing they did was drape plastic through the house.  And when they left that day, the house was still nice & clean.  After the city inspector came by another crew of 5 drywall experts arrived to patch up the wall & re-texture so that it was ready to paint.  And again, they protected the rest of the interior with plastic sheets and this team of 5 did the job in about a half day!  
We had been dreading the whole re-pipe experience and it turned out to be painless!  Actually a pretty easy deal!
So glad we did it!!  And we're so glad we picked RePipe1.  There's nothing like a crew of specialists on the job, and one day service!!  Thanks guys!
Michael J.
Michael J.
3/17/2019
Very happy with the work this company did on my house. We had several leaks and decided to get our entire house repiped. From initial sales call to completion, they were professional. Another aspect of this company that I really liked was that they are all actual Repipe 1 employees. This is extremely important. I would recommend Repipe 1 without hesitation.
Melissa S.
Melissa S.
6/15/2023
If I could give this company, 1 million stars I would! From start to finish it was a seamless transition. Don't get me wrong construction is dirty and uncomfortable. However, they made this process so smooth and so quick and efficient Josh was amazing with sales and was able to get me a quote within the same day, the re-pipe took one day they communicated so amazing with the city to get the permits. The inspection was set up for the following day and our drywall patch/ texture was done on the 3rd day. The results phenomenal  multiple walls won't even need to be repainted because of their amazing attention to detail. All of the workers were prompt and efficient, and believe it or not they gave us the most affordable quote out of all of the plumbers that we spoke to. Even when they had to cut tile to re-pipe, they were able to make it look brand new, even though that was not part of their contract. I cannot recommend these people enough.
Michael P.
Michael P.
07/03/2021 12:00:00 SA
Had a friend call me for recommendations for repipe work and I just knew about my neighbor who had it done recently. I recommended Repipe and they were great he says!
Randy T.
Randy T.
7/26/2013
We had a wonderful experience with the crew from Repipe 1.  Their rep (I think his name was Christopher) arrived on time, and was very efficient and thorough.  He took time explaining their services and procedures in a straightforward way, and was able to schedule a start date a couple of days later.  All of their work carries a lifetime warranty that transfers to the new owners if we ever sell the house.

We couldn't believe how quickly the crew worked, and they were very careful to clean up after themselves.  Unfortunately the job ran a bit longer than they originally anticipated, but they stayed late to make sure it was all completed.  The city inspector complimented the quality of the work and noted several items where he said that they'd gone above and beyond what many plumbers will do when installing Pex (securing it to the studs, using copper fittings, etc).  The drywall team came by the next day and had completely repaired all of the holes within hours.  

We are very happy with all of the work that Repipe 1 did and we would gladly recommend them to anyone!
Pamela L.
Pamela L.
4/28/2023
DO NOT USE THEM! Update: THIS COMPANY WILL IDENTIFY
A CRACKED/CUT PIPE THAT CARRIES WATER AND NOT INFORM YOU!!! (They just put a picture in their files) THEY KNOW IT WILL LEAK BUT DRY WALL OVER IT AND ALLOW IT TO GO UNTREATED AND LEAK FOR MONTHS - UNBEKNOWNST TO YOU- ALLOWING EXTENSIVE DAMAGE TO YOUR HOME.
As you state, your company KNEW a pipe that carries water was damaged and professionally  would know it was leaking. You failed to tell us and instead drywalled over it to allow the leak and mold to grow. If there would have already been mold you would have seen it and it would be in the picture you took. Instead, you want us to pay for the mold caused and pay to re drywall... we already paid you once! It should have all been handled at the same time and none of this extra charge and damage would have happened. TERRIBLE BUSINESS PRACTICE.
This is absolutely not a fake review. You know exactly who I am as I have been corresponding with Veronica in your office and you have been no help to repair the damage done when your company failed to tell us about a leak that you your company noted at the time of Repipe Service.
This company caused a cut in an out going pipe while repiping. They noted the issue in their files but failed to tell us. They dry walled over it and left it to leak. Months later we smelled mold, had a plumber come find the leak and when he determined the leak was caused by our repipe company we went back to Repipe1 to question the issue. They acknowledged they knew about the cut at the time- even took a picture and kept it in their files, didn't inform us about any problem and simply covered it back up. They now refuse to clean up the damage they caused by failing to inform us and just left it to rot and mold for months!!! TOTAL LACK OF INTEGRITY! DO NOT USE THEM!
Antonio A.
Antonio A.
11/18/2018
After dealing with a fridge leak that destroyed the first floor of our house  we decided to do a repiping to limit the risk of going through this awful experience again. We interviewed several companies and decided to go with Repipe1 because they were offering the best warranty at a reasonable price. The first part of the service, the installation of the plumbing system, went smooth but was not as good as we expected. The crew did finish the job on time but when they left they did not reconnect the drain of the washing machine properly. As a result, after 1 hour from their departure, our laundry room and part of the family room was flooded! Coming out from a severe flooding that had happened only two weeks earlier, we were not too happy about the situation. However, Repipe 1 handled the accident very professionally. They sent a water remediation crew right away and placed fans and dehumidifiers to dry the affected area. So within a few days, everything was resolved. Then came the second part of the service, the drywall patching. I have to admit that this part of the service was excellent! The crew was very kind and professional and did an excellent job in repatching all the areas and bringing them in the same condition as before. Furthermore, to repay for the inconvenience of the washing machine, Repipe 1 was kind enough to also take care of some additional drywall patching due to the previous water remediation service that was done after the first flooding. This was thanks to Spartak who fixed an unpleasant situation to good! So overall my experience with this company was very good and I would recommend it to others. However, I would suggest the owner and the management of the company to make sure their plumbers pay more attention to details.....mistakes like the one with the washing machine could be easily avoided.
Karrie T.
Karrie T.
10/06/2018 12:00:00 SA
I was not looking forward to this repiping, but it went really well and there are three people that made this experience better. 1) Alejandra, with each call, she had people out at my house quickly and was so nice and patient. 2) Steve, took extra time before repipe started disconnecting tv cable and numbering for me and also taped them so workers could have more access. 3) Michael ( field supervisor) was amazing! He went above what I expected to help get washer and sink back to working order. He was so professional and made sure everything was working before he left. I was so impressed and happy. Thank you Repipe1 for having such great employees! These three made a challenging process more pleasant!
Dee Y.
Dee Y.
1/24/2020
Repipe 1 repiped our entire house a few years ago. We were trying to fix our bathroom faucet and had to turn off the water supply under the sink. We discovered that we were unable to turn the anglestops to shut off the water. We contacted Repipe 1 and Klara set an appointment right away for their representative Ricardo to come over to our house to inspect the problem. He came in a few days and realized that the anglestops we had were frozen, even he couldn't turn them. So, he said that the company would replace ALL our anglestops for us since they have a life time warranty on them! Enrique, their service technician, came the following week and changed all the anglestops for us. He was very efficient, professional and nice! We were so surprised of the quick response and great customer service we received from Repipe 1. Daniel, the owner of Repipe 1, has proven to be a man of his word and he honors his company's warranty on the products and work they do. He has a great team working for him. We were never given any false promises or any run around. We have grown to be very confident about this company. You never know how good a company is until you have a problem and they come to your rescue. Repipe 1 came through for us!
Moses G.
Moses G.
07/03/2013 12:00:00 SA
Great business fully satisfied with the professionalism   Thank you guys
Fahim H.
Fahim H.
4/14/2021
I would give 3 stars for a contractor that does the job on time and with a quality that passes inspection the first time, because that is their job.

I give 4 stars for being 20% cheaper than the competition, polite, and left the house cleaner than they found it.

You must have done SOMETHING EXTRAORDINARY to deserve 5 stars. They broke a faucet that I would have never known about.
1. They came and told me about it. Then they went and bought a faucet of equal quality and installed it.
2. They erroneously blamed themselves for scratching the flooring despite their great floor coverings.

Honesty goes a long way for me.

Thank you guys....
Veronica E.
Veronica E.
5/30/2021
Decided it was time to bite the bullet and repipe our home.  I called Repipe1 after receiving multiple glowing recommendations for their work.  A representative did a walk through on my home a day later, and they provided a written estimate on the spot with no hard sell. The repiping itself was amazingly quick and efficient. They repiped my home in a single day, and they returned a few days later to complete the drywall patching and repair work. From the initial sales rep, to the plumbers, to the drywallers, everyone was prompt, courteous, and professional. They even handled the city permitting process, which was a huge time saver!  If you have to go through a repipe, do yourself a favor and call Repipe1. They're competitively priced and total pros.
Cari P.
Cari P.
5/20/2020
Can't say enough good things about Repipe 1. I had a bad leak a few days before Christmas 2019. The team were nice, helpful and did an amazing job of repiping my entire house and all in a few days! All of my belongings were covered and protected. Highly highly recommend!
Lane R.
Lane R.
08/11/2022 12:00:00 SA
Repipe1 did an amazing job on my Re-pipe.  

Marlon and his team repiped the entire home with 4 bathrooms in one day.  They were clean, efficient, kind and amazing.  I was so impressed.

The office team kept me informed of the process, when the inspector would come, etc.  They were also very efficient and kind.

Walter and his team came couple days later and did all the patching.  They too were clean, efficient and kind.  

I was honestly surprised how well everything went, how great everyone was and how it worked like they said it would.

Great job creating an awesome company, retaining great employees and doing what you say you will do.

I highly recommend.
Sharon B.
Sharon B.
2/15/2022
After 4 separate leaks we finally decided to have the whole house re-piped and we are extremely happy with the job done by Repipe 1.  They responded promptly to our initial inquiry and when Josh arrived to give us an estimate he did a great job explaining exactly how the process worked and was able to address all our concerns.  The 4 man pipe crew worked so efficiently that we were only without water for about 5 hours.  The drywall crew did an absolutely fantastic job - I can't tell where the holes were at all!  Both crews arrived on time, were courteous, covered everything with protective plastic and thoroughly cleaned up when finished.   I also appreciate that the office staff took care of scheduling the city inspection for us (unlike my neighbor's experience with a different company).   Terrific job!!!
Anthony L.
Anthony L.
4/24/2019
these guys are crooks!!!!!!! they will cheat you and are in a law suit. They screwed the hoa i live in, they are unreliable and hire people from home depot to do the repipes , unskilled employees, they send out a sales man that only knows repipes and not the rest of the plumbing pipes in the house. Unskilled people very poor service
Giovanni K.
Giovanni K.
10/19/2017
Repipe1 replaced my sewer line and did it in 2 days. They were less expensive then two other bids that I received. They pulled a permit and passed inspection the first time. They barricaded the trench overnight to safely protect the job site. Our foreman was George and he was very attentive and he was very professional.
Anita V.
Anita V.
4/23/2015
My family home had a terrible flood in our house this year and we had to replace the pipes - recommended by the restoration company. I called a few companies but decided to go with Repipe 1 - their price and portfolio was very impressive to us.

I'm stunned at the quickness of the job and they gave us 6 months interest free to pay this unexpected expense - that was really cool and definitely helped us out A TON.

The communication throughout the company could be improved but it did not affect the work product and/or my pocketbook - the employees still hustled to get the job done in a timely fashion. I definitely recommend them!
Tamkin C.
Tamkin C.
02/03/2016 12:00:00 SA
There are separate parts to my review that lands me at this1 star rating. Let me outline my entire experience:

We had just moved in and wanted to plan a repipe the house anyway. my house began to smell like shit. .... so in a couple days

I called repipe1 as they were number 1 in Angie's list and they were advertising 50% cheaper than other repiping. The owner was very nice on the phone I asked for a free estimate. He sent Miguel the project manager (should be called sales person). He just briefly shone a flashlight under my house and said I had category 3 damage and needed restoration as well as a full repipe and redrain. We were looking estimates at $15,000 already. He said we had to move quickly and I needed to stop using all water in my kitchen drainage. And that Miguel could have all the work done in 10 days. My husband agreed without a second bid on this job. This was the beginning of a trail of miscommunication and lagging. Not to mention the 50% LOWER bids we missed out on in hindsight.

I was desperately trying to find ways to cut cost and make this more affordable and this was not something that was given much attention my Miguel. He said our prices are what they are because we do a quality job ..... Ok? I had to find other ways to drive down cost. Don't bother adding services because this company is overpriced for general plumbing work (WAY OVERPRICED). I was extremely happy when Miguel called back with a price adjustment but I knew it was because I had called their office several times ...

Repipe restoration took over 1 week to complete and it seemed that these two companies that were under the same ownership could not for the life of them communicate with each other. Restoration was to call my homeowners insurance to find coverage and I HAVE YET TO KNOW WHAT HAPPENED. I called over and over to remind them. They finished work and did not communicate with repipe 1 that they were complete immediately in order to start my repipe. I was left to do dishes in my BATHTUB FOR ALMOST 3 weeks. If they had a smooth communication process then repipe restoration would have been followed by repipe immediately and the job would have been completed in 10 business days.
Miguel also mentioned that he would be actively managing this project and he will be there every day. I did not see him when repipe finally started so we left our house to two men we just met randomly that morning. It was not comfortable but we didn't even bother to call him at that point again. Why would we? We just wanted this project over. was finally able to take a shower last night, and noticed that the water was not hot. it was lukewarm. I thought it would be helpful to let Repipe1 know that, and possibly they can adjust this. but Tina Rivera responded with an abrupt email that I purchased the wrong water heater and this is why its not hot. The blame was easily shifted to me, and as your emails are recorded, you can go back and see how uncaring my treatment has been. This was the last straw for me as Miguel was the one who held my phone and looked at amazon.com with me and selected this water heater. The PM began to text me that its $1200 for them to replace the water heater, and $125 labor. I am in tears at work. How dare you charge me to rectify the mistake that you made? this was ridiculous. This is not a company I can ever recommend to a friend. I feel CHEATED and USED. Now I have to have lukewarm water forever unless I can cough up another $1200 dollars to change the water heater, and pay for labor. This was not my mistake. Why am I help responsible for these whopping additional costs, as well as the headache of dealing with an online return due to the mistake of those that I trusted to be professionals in this area. I find that the actual job will now take the total of 3 weeks (not the initial promise of 10 days), to include patchwork and inspection. again I am more frustrated than anything due to the fact that no one had ever taken the time to let me know what I am to expect, when, and in what order, and what other costs may incur.

Pricing - one star
Timeliness - one star
Communication- one star (I still don't have an itemized contract that is legible)
Resourcefulness- one star (this is for oh we got your insurance voicemail so we are just waiting for a call... Instead of trying different departments or numbers)
The actual plumbers and finished product- 4 stars (well... They finish today and I am scared to post this early in fear of them messing with me in revenge of this review) the guys who did the plumbing were good plumbers. The business on the other hand had a lot to be desired.

In conclusion I am almost $15,000 poorer but glad my house doesn't smell like shit. But did it have to come to this?
Scott H.
Scott H.
2/20/2015
Right now, repipe is checking to fix a mistake made... I am hoping it will all be corrected.
Rentarou T.
Rentarou T.
1/28/2022
This company was great. Josh Royer was my point of contact and was very responsive and professional. While I had expected more plumbers out for the repiping, it was a holiday weekend so I get it that not as many could've been available. Everyone at Repipe1 was very professional, courteous, and kind. I recommend Repipe1 if your home needs a repiping.
Terri B.
Terri B.
07/07/2022 12:00:00 SA
Repipe1 has made very aspect of the repipe process as stress-free as possible.  Our client was purchasing a home that needed to be repiped and we really wanted to make it convenient for the Sellers, too.  Repipe1 was on time every day, on time with the inspection, and on time with the drywall.  We have worked with Repipe1 in the past and will continue to work with and recommend them in the future.  Special shout-out to Cruz who helped me figure out the last steps!  Thank you!
Al S.
Al S.
7/19/2014
Repipe 1 did a complete repipe about 9 months ago and I was happy with the work and the crew that did it. Now it is Saturday morning and I wake up to water spraying all over my front door. I shut off the water to the house and call the company ( expecting the old runaround). I talked to a pleasant young lady who told me someone to at my house between 2 and 3pm ( I am still expecting the worse). At 2:30 Fernando knocks on the door asked some questions, inspected the pipe and called HQ ( here it comes).
Fernando came back got to work and by 5pm I had water back to my house. I am impressed the company stood behind their work sent a professional and courteous representative who did good work in a timely manner, what more can you ask for?
Thank you Repipe 1 and Fernando.
Amir K.
Amir K.
5/25/2016
I have had a lot of plumbing issues in the past and I've overcome most of them. This time I had a water leak coming up through the cracks of my pavement in the backyard. I tried 2 different companies before I called Repipe1 but none of them could help me. I just want to thank Repipe1 for sending me their plumber Julio who did everything in his power to find that leak, which was going on for almost 6 months and had made me crazy. Julio and his team corrected the leak and did a fantastic job. Julio also gave me a lot of advice on how to fix small cracks and patch the leaks. I really appreciate their work, my high water bills has reduced in amount and every penny I spent on hiring Repipe1 was definitely worth it. Great job guys, thank you for putting an end to this nightmare.
Noemi R.
Noemi R.
12/23/2018
I was recommended by a friend and I am so glad I took her word. This plumbing company knows what they are doing, they're all so professional and their customer service is impeccable. The workers were very nice, very clean. I would recommend this company to everyone.
Jenna G.
Jenna G.
05/06/2019 12:00:00 SA
What a great company to share your personal space with.  I called repipe1 to help me with shorting the water lines coming out of the wall in my small bathroom.  These new vanities don't leave you with much space to work with when installing.  Ricardo was my service advisor and was so AWESOME!!  Not only did he arrive on time but he completed the job very efficiently and answered all my questions.  Thank you Ricardo, you were very professional and I appreciate your help.
Ron S.
Ron S.
2/22/2019
Did a lot of research and got four (4) quotes before choosing Repipe 1.  They were not the lowest price but Sharra's presentation and quote left nothing to doubt.  That and the lifetime warranty sealed the deal but I was still apprehensive after the war stories I heard and read.

Angel and his crew showed up right on time and each one knew his task. They were like a well oiled machine.  They covered everything which took the worried look off of my wife's face.  They had the repipe complete in 8 hrs without a hitch.  Everything was spick and span when they left.

After inspection, George and David came, as scheduled, to patch all the cutouts.  They were an amazing duo and did a terrific job matching our walls and outside stucco.  Once again the house was left clean and complete, as promised.

Now if the contractor that I'm hiring to do the flooring and painting performs like Repipe 1, I'll be a happy camper.  I wish Repipe 1 could do the rest of my house.
Samin S.
Samin S.
3/21/2016
Repipe1 did a great job repiping my house. Everything was very organized , and they did a clean job. I'm happy with their work they did and I do really recommend them. I love them
Julie G.
Julie G.
8/27/2017
We repiped our home in Ladera from copper to PEX. They didn't do a hard sell like most companies we met with. They were really easy to work with. They taped off everything. They did such a great job taping that there was virtually no dust after they left. My husband and I got several recommendations for repipe1 and we are so happy we went with them.
Tes I.
Tes I.
01/12/2020 12:00:00 SA
We just had our whole house repiped with PEX last week. Repipe 1 was honest and walked us through every step.

On the day of repiping, the team led by Christian arrived by 8:15. Christian was very respectful, friendly and professional. The team worked all day and finished on time and even cleaned up. We had our water back on before 5pm. The following day, the city inspector came and he even said they did a good job. The one minor note he had, Repipe 1 addressed it and sent Christian back within an hour and completed it within 10 minutes. On the 3rd day, the patching team came. They were here by 8:30 and finished around 6:30. They worked all day and cleaned everything before they left. I'm now at a point where my painter needs to come in and this will all be done.

I was intimidated to do this project but since Repipe 1 set my expectations correctly, in retrospect, the process was not as daunting as I thought it would be. It's more stressful to keep dealing with pinhole leaks and nervously anticipating when and where the next leak will be. I will definitely recommend Repipe 1 for repiping needs. I think it's an investment well spent.
Elizabeth F.
Elizabeth F.
1/17/2020
I needed an emergency Repipe and the company   Was able came out following day. On top of coming out right away they also completed a city inspection drywall done all in 1 week. What more can I ask for a company that takes care of the customer.
Siddeeqah B.
Siddeeqah B.
07/08/2013 12:00:00 SA
It's hard to find an affordable pipe replacement place here in California. Someone told me about Repipe 1 in the city of Sherman Oaks. My pipes had a leak about a month ago so I decided to give repipes 1 a try.  They gave me an estimate and fixed my pipes the same day.  High quality service, friendly atmosphere, and affordable.
David Y.
David Y.
12/11/2018 12:00:00 SA
My wife and I were skeptical that Repipe1 could have our house repiped in one day. Yet that's exactly what happened.  They came back and repaired all the drywall and stucco the next day.  We had the pex pipe installed and we are satisfied with the work.  Peace of mind from slab leaks!
Jie G.
Jie G.
6/16/2017
If you want customers to leave a good review, please respect them when talking to them and provide good services and do things in the right way.Try to do a good job instead of accusing customer's review is not true. Don't blame the work on Restoration 1. We didn't use that company, we used repipe 1 restoration side for the water damage before repiping. Your repiping caused water damage to my living room wall and garage wall, I even didn't mention my garage floor.  Sorry I can't afford the time.  But thank you for coming again and again to fix the problems you created and many follow ups.

I respect your work, please respect other people's time. I learned my lesson, need to check yelp first.

Remember your job is very important to people's lives. Being a blessing to your next customer.
jenny t.
jenny t.
09/10/2019 12:00:00 SA
Was looking for a fix but ended up re-pipping our entire home. So glad we did as it made more financial sense in the long run vs. fixing leaks as they happen.
Two hands up! Awesome experience from the moment my husband met with project manager Sharra to the time their crew finished.
Sharra was attentive, patient, honest, knowledgeable and because of those qualities, there was no need to waste our time with anyone else. Very reasonable and negotiable.
Done in two days, not consecutive, but with very little disruption even in our 4 generation family home!
Delivered the experience that was promised. Very professional, respectful, and courteous crew.  
They patched up the ripped out holes that was created by another crew with ease. Couldn't tell that there was any work done at all.
Have already recommended them to others!
Brandon W.
Brandon W.
10/04/2019 12:00:00 SA
After a horrible experience with a local Leak Detection service, we were referred to Repipe 1 by some friends to repipe our house after a slab leak.

Working with Repipe 1 was a fantastic experience. They were extremely professional and did an excellent job repiping our whole house with PEX.
Alan L.
Alan L.
5/19/2019
I recently had my townhouse re-piped from copper to pex piping by Repipe1.  

The crew that came in to do the re-piping work was very efficient and capable.  They knew what they were doing and I could tell that they were experienced in doing it.  My townhouse was re-piped in about 6 hours.  The only complaint I have for this work is that I was not prepped in advance of the work to be done, so I didn't have sufficient time to move furniture, wall-hangings, etc. prior to them arriving.  After they arrived I volunteered to help them move my furniture.  My wall hangings were removed quickly and a little too hastily by the crew, as I had a hard time finding some of the nails and hooks needed to re-hang them back on my walls.  I never found some of the hooks and nails and had to buy new ones.  

They added a new valve for my water purifier without asking, as it was previously sharing a valve.  This now allows me to shut off the cold water line to my water purifier without shutting off the water to my sink.

At the end of the job, I was not given any paperwork for any kind of warranty.  

But I had big problems with the Repipe1 office.  My call to their office was answered by Veronica.  I was trying to reconcile what I was previously told would happen at my home versus the information I was getting at that time and when I started to describe the discrepancies, Veronica proceeded to talk over me.  I objected to how rudely I was being treated, and asked to speak to her supervisor.  Before I could even finish the request, Veronica had placed me on hold without warning.  While I was wondering whether Veronica had hung up on me, Carla came on the line and asked me what I needed.  When I complained about how rude Veronica had been, Carla immediately argued with me saying that Veronica was sitting right next to her and that she didn't agree with me that Veronica was rude with me.  Of course Carla could not hear Veronica talk over me and when she placed me on hold without warning while I was still talking, so this frustrated me even further.  I proceeded to describe my problems to Carla and she finally was able to answer the questions I had to my satisfaction.  But I didn't appreciate at all that I, the customer, was being told directly that I was wrong about how I felt about their rudeness.  I was just glad to finally find someone that I could talk to to get my business done.  

Every time I called into the office, I listened to an outgoing messaged that stated that they record their calls in order to improve customer service.  However my terrible experience with their front office customer service proves that they either do not really listen to their calls or they are aware of their terrible customer service and don't really care that it is terrible.

The work done by Repipe1 Restoration on the other hand was done professionally and personably.
Sarah L.
Sarah L.
10/08/2020 12:00:00 SA
We had a slab leak that would of cost us thousands to repair. So instead we opted to repipe our house which was almost similar in price, and we are SO satisfied with repipe one. We are extremely grateful that they serviced our area and we did have some minor leak issues after their full repipe install job was complete and they came out and fixed the issue the same day. Customer service is top notch as it should be considering you are spending thousands of dollars. I do not regret my decision at all with who did the work, repipe 1 is the real deal and with their lifetime warranty is the cherry on top. They are totally worth the money
Sherri S.
Sherri S.
2/24/2015
I don't even know where to begin. Starting with management (Jim the manager)  his lack of  professionalism goes beyond the construction industry. The professional guys that do the patch work, texturing and painting don't know how to do their job. As if they have never done it before. I can do a better job. I have posted some picture that you can see. I don't even need to write anymore. Please don't use them because your not going to be happy. And your house will be a miss for a LONG time. Oh and they damaged my cabinet and didn't say a word.
Michele H.
Michele H.
7/31/2018
Used Repipe1 to repipe my house. A week after they were done and I finally got my house back together, I realized there was no water go to my pool and backyard BBQ. I called right away to have them come look at it.

It took them a week to get someone out to look at it. That person said other plumbers had to come see but that they missed a pipe. They couldn't come last week so they said they would get someone out here yesterday or today. No one called me to reschedule so I just called them. Was on hold forever, told no one could come today and they couldn't come until Thursday! Which is now 4 weeks since my first call about the problem. Unbelievable!!!
Melissa S.
Melissa S.
1/20/2020
I had a slab week that did not cause damage.  I called Repipe 1 (recommended from a neighbor).  When I called they set up an appointment for a quote on a whole house repipe for the same day.  In the meantime I called other plumbers & scheduled another appt.  Jenny from Repipe 1 came to review my house & give specifics on the process & price.  She took her time & answered all my questions.  I called many other plumbers & got ball park figures & processes from them to compare to Repipe 1 as well as meeting with the other company I had set up an appt. with.  I then had another 30 min. conversation with Jenny to answer any other questions I had.  I am very cautious on who hire to do home projects.  I have had some experiences in the past with contractors that I have learned that it is worth researching & being cautious on making a decision. I decided to go with Repipe 1 because of the reccomendation from a friend, great communication, guaranteed quality, & the competitive price.

The repiping crew (Gilbert) & the drywall crew (Freddy) were wonderful!  Took their time, took care to be as clean as possible, made sure I was completely happy before leaving.  The next step was for me to find a painter.  One of the painters that came to bid said, Just so you know this is an absolute A+ job on the drywall & texturizing.  Looks wonderful!

Any of my follow up questions have been answered in a timely matter.  I ham so impressed with this whole process.  I am so glad I went with Repipe 1.
steve e.
steve e.
02/05/2021 12:00:00 SA
Mixed review.

First: Less then perfect project management. Time estimates for work were off by several days. 2 days for plumbers (ok); 5 day gap with 100 holes in the wall, then 2 days of drywall repair.  

Second: On-site customer relations. Plumber day, 5-6 guys, very polite and fairly considerate of cleanliness. None was introduced as the site lead, and communication was a real problem.  I had to call the office to get a status update on the job, with 5 guys in my house.  

Third: Drywall crew was very nice, considerate and communicative. Jorge worked with me to solve pop-up issues. Downside: they were surprised/overwhelmed by the amount of work.  Upside: quality work.

Fourth:  Master shower stopped working right. Several calls and visits later and we're good now.  The old shower valve had calcium/salt buildup and was likely going to result in another leak. Repipe replaced the valve and I feel better now.  Root cause of the customer problem?  I think In many businesses the new guys don't have enough experience to see a problem, know it is beyond their skill level and call for help. We've all been young and confident as youth; didn't want to look 'green' in front of the boss.  In this case, when the experienced Enrique came out he knew what he as looking at and how to fix it.  There are never enough 'Enrique's' around, so we have to teach the young guys to ask for help early.  

Oh, the young lady who answers the phone is really sweet- has few answers (not her fault) but her positive attitude has been a consistent positive.  Shame she's not a plumber.

Jenny the manager made everything right- wish she had been our project manager from the start!
Kelsey W.
Kelsey W.
06/07/2022 12:00:00 SA
Repipe 1 recently repiped our house and they were able to complete the job quickly and efficiently. Alberto Vasquez was our favorite plumber -- he fixed a leak in our shower and was super professional, friendly, and hardworking! Would definitely recommend to anyone.
Lyn M.
Lyn M.
5/16/2019
They did a great job... as stated in a previous review, it was a 3 day process that went very smoothly. They took the time cover everything and clean up after they completed the work. Even the city permit guy said they did a good job...So,when you go out and get your bids make sure you get a bid from this company...
Leticia S.
Leticia S.
6/27/2019
We hired Repipe 1 to do a Repipe of our home. We had worked with them in the past and knew they'd be great. I especially want to comment on the team that worked at our home yesterday. Gilbert was the team leader and he was absolutely fantastic to work with. His team of Hector, Cesar, Tito and Omar was terrific. Gilbert and his team were incredibly caring and treated our home as if it were their own. I can't say enough about how much I value and appreciate their service.  They are to be commended and I would recommend them to anyone looking to do this work. 5 Star Service....thank you all so much
Steve R.
Steve R.
10/04/2013 12:00:00 SA
We had our whole house repiped with pex pipe and, best I can tell, they did a good job with that. (Only complaint regarding their work is that they retextured a whole wall and two whole ceilings, in two rooms, when all they were suppose to do is retexture the immediate area around the holes in the wall. The problem was that we had to repaint the whole wall and whole ceiling in both rooms which meant several hours of work repainting for us.) But my complaint here is with Sam, the man who runs the whole operation. (There are, at least, 2 Sams who work for Repipe1.) If you use Repipe1 watch out for his trap. He mislead us and tried to make us believe we owed $8000 when in reality we had a written quote, from Chris, for $5650 for the repipe inside of the house, and an unwritten quote, phone quote, from Chris for $800 for repiping from the street to the house. This adds up to $6450. The problem is this: If you want to use their free 6 month financing, they have you sign a loan from a bank (Wells Fargo) for $8000. So Wells Fargo pays repipe1 $8000 and then you pay back Wells Fargo after 6 months. But, the trick is Repipe1 already has their (YOUR) money and if they overcharged you (as they did with us) then you're in the position of having to try to get your own money back from them! What a trick! When we first noticed, after the job was done, that we owed (Wells Fargo) $8000, we contacted Repipe1 and asked when we'd get the difference back ($1550). At first Sam swore he had a written estimate for $6550 and that combined with $1450 (which he claimed we owed for the outside piping) came out to exactly $8000! How convenient for them. I told Sam I'd like to see his written estimate for $6550 but he refused to show it to me. (Because he didn't have one, of course.) Then I told him the secret I had been holding back from him, that we still had our written estimate (from Chris)! Sam said he wanted to see it so I faxed him a copy. After that he knew I had him and agreed to give us $800 refund. But, he told me that the $800 estimate Chris gave us over the phone (for the outside work) wasn't valid since it wasn't in writing (even though I talked to Chris on the phone again and he told me yes he did give me a quote for $800). I told him Chris gave me the phone quote as a guarantee but Sam wouldn't give in, nor would he even accept HIS OWN EMPLOYEE's word. So I told Sam to refund me $1000 and I'd go away. So he agreed. But, when we got the $1000 refund check in the mail, Repipe1 made a mistake and also included an in-house memo which said they had made a mistake and overcharged the customer by $1550 and that amount was being refunded to the customer. Quote, unquote. They never meant for us to see that note. Someone, maybe Sam, is skimming money of the top. So I called and talked to Sam again. Though I had this undeniable evidence (their won words!) they owed us more money (another $550) he refused to send me back my money. So in essence Sam stole $550 from us. I seriously thought about taking them to small claims court where it would be a slam-dunk case, but small claims is a lot of hastle with forms to fill out and other time-consuming steps and in the end they only give a ruling but don't actually collect the money. So I decided it's not worth my time. But, watch out for this trick if you use their free financing.
Tom W.
Tom W.
2/21/2018
Repiping is not for the faint of heart, however in our case a necessary event. We have a 3700 sq ft home with PVC plumbing. The last leak made our decision for us. Called R1 on Monday, Tony was here on Tuesday, he did a thorough job explaining the company and process. The team started Wednesday morning at 8 AM and finished at 4 PM. They called for permits and once approved they began the process of buttoning up the drywall.

The permitting process was a pain, (but passed the first time, so can't complain)that had more to do with the inspector not R1. You have to have carbon monoxide detectors on each floor, we had 1 and they made me add an additional smoke detector because one of the existing was to close to a ceiling fan which I thought was ridiculous given the fact that we have six in the home.

I can't say enough about Tony his corporate team and the team that performed the work. Our experience was first rate, there are about 30 drywall holes in 1st floor ceiling 15 in garage, 5 in living room, 2 in walls upstairs behind each bathroom, 5 in downstairs bathroom. They put it back together, guarantee their work and we don't have to put up with worrying about where the next leak happens.

The water was cloudy until pipes completely flushed, we also had R1 filter installed(highly recommended).expensive at first but should have done 20 years ago to avoid hard water damage.

Our experience was first-rate. I still can't believe they were done repiping and had the water on in 8 hrs.

Simply waiting to have painters in to finish the job.
Stephanie C.
Stephanie C.
1/14/2019
I normally don't post reviews -  however - the crew from Repipe1 are fantastic - our work started out with Gilbert and his repiping team with excellent re-patch work done by Josue - very pleased with the results - would give them a 10+.
Char H.
Char H.
8/26/2011
My parents (who live in Irvine) had to have their house repiped, and Repipe1 had the lowest bid of the bunch, particularly because they were also the only ones who included patching in the job.  (Their BBB rating is A-, but as of 8/2011, they don't have any complaints, it's just because they've only been BBB members for a little over 1 year)  

We were really impressed with how professional they were.  They had to go through the back walls for most of the bathrooms since they were tiled where the pipes were.  One of the pipes was in a tricky place and they thought they might have to go through the hardwood floor in the middle of the kitchen to get at it.  Instead of breaking through the floor there, they spent almost an entire day going through the floor where the fridge used to be, even breaking the concrete and digging a huge hole to try to get at the pipe a different way.  Unfortunately, they ended up needing to go through the middle of the kitchen anyway, but the fact that they did so and we were *still* happy with them shows you what a great job we thought they did!

Even though the job took them substantially more time than expected (about 1.5 more days), they still took the time to vacuum and sweep before they left.  It wasn't squeaky-clean (we had to mop a few times) but it was substantially better than we expected.
Bob S.
Bob S.
12/14/2011
workmanship 75% customer service 1%
I will never use them or recommend them to anyone!!!!!!!!!!!!!!
They tell you 2 to 3 days for the completed job and now they tell you 5 days for completion, never again will I listen to a salesman with testimonials, they don't mean anything
Dan S.
Dan S.
12/21/2011
I just used them and had an excellent experience.  We had previous problems with pipe and slab leaks which were repaired with Pex for the pipe leak and injection for the slab/pipe leak (other company).   Both worked but I knew I would have to do a whole house repipe eventually and got a quote from the company that did the other jobs.  Eventually arrived on a Saturday morning when we heard water running inside a wall.  I called the other company and no one answered.  Repipe1 had a guy come up from San Diego to look at the job and do a quoted Saturday afternoon.  Promised to have a crew do the job the next day on Sunday and they were a little cheaper than my other quote.  The crew of about 6-7 arrived at 8:00 AM and had the whole house repiped by 8:00 PM Sunday with the water back on.  City inspection was on Tuesday and required removal of the Water Pressure Reducing Valve the crew thought the city required and replacement of the anti-siphon valve on the pool feed.  Once the drywall and stucco guys understood I expected the walls to match the original texture they did a great job.  
The best you can hope for is fast, good and cheap.  Repipe1 was fast and good.  Not cheap but they were competitive and I'm not sure cheap is what you want anyway when you are replacing pipes inside your walls.
Geoff B.
Geoff B.
7/14/2015
Best quote and performed amazing quality work. My painter even commented what an incredible job they did with my Pex repipe. They were very knowledgeable, fast, clean and they quality was excellent (dry wall included!).
Michael M.
Michael M.
07/02/2013 12:00:00 SA
I have been managing properties for more than 15 years, and I HIGHLY recommend REPIPE 1. I am soooooo SATISFIED with the PRICES and amazing and PERSONAL customer care. It's hard to find GOOD, honest And reasonably PRICED companies today, and I can tell I have found REPIPE 1 to be OUTSTANDING!!!!! I use REPIPE 1 for my own home also and gladly referred them to my friends, family and Neighbours.  Every single person i referred them to, had THANKED ME!
William M.
William M.
12/11/2012 12:00:00 SA
First let me say I am difficult to impress. I read 100s of reviews on other paid sites about Repipe 1 and then read the Yelp reviews. I took notes and actually wrote an email to customer service about my concerns regarding the reviews on Yelp about the company. The owner actually wrote back and we talked over the phone. He was proud of his A+ rating on another subscription review site but had no control over Yelp reviews.  He came in $1000 less then most on his bid and the work began.

I decided to go with PEX. The first crew that showed up was the plumbers. It was a family consisting of the father, son and nephew.  They were extremely polite, mannered and we actually became friends over the course of the 3 days it took to complete the work. They were great.  They did their best to tape everything up and keep from the mess getting to bad.  When the city inspector came to give me a clearance for drywall, the inspector asked who did the plumbing. I told him it was Repipe1 and he honestly said, Man, they did a great job. One of the best one's I've seen.

The following day the drywallers showed up.  For the better part of two days (I have a large house) they worked diligently. yes, it got messy with the drywall dust, but tell me when it doesn't.  They completed everything and I went around inspecting the quality. When I found small things I didn't like, he quickly fixed it without complaint.

I called the owner back to thank him and tell him how impressed I was. The least I could do is post a review about the company to offset some of the bad one's. I'm not saying they are inaccurate, but I am saying I would gladly recommend this comapny to anyone who needs the samem job done.  

Feel free to contact me or email me and I'll share the photos with you.  We just got the interior of our house painted to cover the patches and in 99% of the spots, you can't even tell drywall was done. There are small signs here and there, but you gotta look hard for them.

Thanks Repipe 1.
Dave W.
Dave W.
09/09/2019 12:00:00 SA
These guys did a great job, for the right price. Super clean, and their crew was awesome. Well done!
Ethan B.
Ethan B.
04/11/2018 12:00:00 SA
Great company. All repipe work was done in a day with the walls being patched the next day. Very clean and curtious workers
Beth G.
Beth G.
11/12/2020 12:00:00 SA
We had our third pipe leak in a little over a year & decided it's time to repipe the entire house. Repipe 1 was recommended by a friend who is a plumber but doesn't do repiping. I called early in the morning and they came out that day to stop the current leak and give me a estimate. I was pleased with the fair price, warranty is wonderful and their professionalism of explanation regarding the process. My 3200 square foot home was repiped in one day, city inspector came out the next day, dry wall, taping & texture was completed the day after and then a final inspection. After all was completed I had a small issue with a piece of drywall repair. I called and that day they came out to repair the area (which now looks perfect). I highly recommend them if if want a fair price that includes all repairing of access holes and is left paint ready when completed. They made a very stressful situation a little less stressful. I love that their lifetime warranty includes any collateral damage that could occur and the warranty is transferable if you sell your home. Do it right the first time! It's a major investment. Some of my neighbors tried to cut corners which didn't include inspections or a warranty and have had some horror stories. Great company!!!
Suzanne H.
Suzanne H.
04/05/2018 12:00:00 SA
Repipe 1 was professional and thorough in everything they did to repipe my house. I was especially concerned when they had to break through our outside stucco when making the repairs, but JULIO PARRAS and his team of patchers made everything look like new again. They covered all walls, carpet and furniture so that nothing was overly dusty or damaged. And they got everything done from start to finish in three days (with the middle day just for the inspection by the city). I would highly recommend this company.
Nataly B.
Nataly B.
10/30/2019
Repipe1 was super fast and clean, they fix my problem very quickly and the priced fair.and i will refer anyone to Repipe1 for amazing service  and fair priced.
Tammy S.
Tammy S.
5/13/2018
We had a complete Repipe by Repipe1 in 2015 they did an awesome job on our home.
Today we woke up to a water leak in the kitchen so I called Repipe the manager Mike called us back and walked us though a few steps to assure us this didn't look like a leak.
About 45 minutes later he shows up in our door, we were blown away! Terrific service he told my husband he would review this issue and if it wasn't related to the Repipe it would be a service call charge.
It ended up being a bad valve on our upstairs toilet, he fixed it and all is back to normal.
Great service, super friendly, knowledgeable guy
You just don't find service like this today! It was so refreshing!!
Genevieve L.
Genevieve L.
11/24/2019
I have to write another review about this company.
I had some issues with them about my fridge not being connected to the water supply after they repiped my whole house.
To make a long story short, Karla at repipe 1 took charge of this. She worked really hard to meet my needs.
She was in constant contact with me to see when she could send a crew quickly.
She sent a crew and they did a fantastic job. The crew was very nice and professional.
I now have a fridge with water and ice!
Karla is very professional and dedicated to the customers.
I HIGHLY recommend Repipe 1
You guys rock! Thanks again
Jeff G.
Jeff G.
2/14/2020
We had Repipe 1 repipe our entire house and I found the Rep, repipe team, and patching team to be very professional, timely, and minimized the mess and disruption. They delivered as promised and are very happy with the work they did. I recommended them to our neighbors and they used them too.
Brett B.
Brett B.
8/29/2017
Rating for the quality of work is 5 stars. Rating for their office staff and scheduling department would be a 1 or a 2. The work crews for the plumbing and patching were great and were very considerate and helpful. It was a constant battle with the scheduling office to get any sort of support or decent customer service when it came to getting things scheduled for follow-up processes (inspector following plumbing, patch following inspection, re-patch after failed inspection, and final inspection). There was no sense of urgency or customer service on the other end of the phone.

Luckily the management team finally stepped in and resolved the situation. They were very apologetic and assured us that customer service was very important to them. Jim and Sam were very professional in resolving the matter
Sandy R.
Sandy R.
5/28/2019
BEST repipe company at the BEST price!  Don't use anyone else!  I was quoted $15k from a plumber for repiping a 1500 sq foot home in Rancho Cucamonga that would take more than a week to complete and it didn't include closing up the walls after the job was done. REPIPE 1 did the complete job in just 2 days for HALF THE PRICE!! I had hot water at the end of Day 1 and they patched all the holes on Day 2.  They insulated all the hot water lines and installed a new hot water heater I had purchased earlier at a big box store.  The team was so nice, on time and cleaned up!  Thank you Repipe 1 for a job well done!
Monica L.
Monica L.
03/05/2021 12:00:00 SA
From start to finish this was my experience
-slab leak... the came out within a few days
-new PEX pipes in one day
-minimal mess since drywall was envolved so you need to expect a bit of dust
-crew was very fast, friendly and knowledgeable
-the next crew about a week or two later to do all the drywall was great. I almost couldn't tell where it had been done
-phone staff very responsive and helpful.
I referred them to my neighbors too because I was happy with their work.
Angie S.
Angie S.
3/23/2016
The best plumbing company I ever worked with. They were very responsive and clean with their work. I haven't had any issues since last month they did the repiping.
Kim L.
Kim L.
9/22/2019
Tony had gone out of his way to make any corrections I needed. This shows valuable integrity.
Matt M.
Matt M.
10/02/2021 12:00:00 SA
They did my repipe for a reasonable price. Ricardo, the supervisor, is very knowledgeable, helpful and responsive. He has been a valuable resource in making necessary corrections and giving insight regarding system function. Highly recommended.
Yaz Z.
Yaz Z.
10/04/2021 12:00:00 SA
We had our third pipe burst a few weeks ago and we decided to repipe our house. They came in the next day, gave us an estimate. Once we decided to go with them, they showed up that week and finished the job in one day!!  We were in awe of how clean and fast the workers they are re-pipe. They very well cleaned up after themselves. They came back after a couple of days to do the patching up the walls which was also a smooth process as well. We definitely recommend them for re-piping  your house !!
Kathy N.
Kathy N.
12/05/2017 12:00:00 SA
Highly recommend Repipe 1!
Prompt service, everything included from asbestos and lead testing all the way through plaster repair and texturing. No hidden costs!
Polite employees that explained everything. Re-piping includes all sinks, toilet plumbing, shower, hose spigots, washer Machine connection....
If water goes through it, it's replaced!
We had recently remodeled our kitchen, two bathrooms and laundry room.  I was so concerned about tile and stone damage, And they managed to work around it all!
Realize repiping is a messy job! They did their best to mitigate dust but there still quite a bit of cleanup at the end of the day.  
For the quality of product (PEX piping), skilled workers, price, and the lifetime warranty = peace of mind!
I highly recommend Repipe 1!
C W.
C W.
02/08/2018 12:00:00 SA
Update: Now our garbage disposal is a mess. Everything this joke of a company touched during our repipe is now having to be replaced at OUR expense.

Our entire community is currently being repiped by these fools. I use the word repipe extremely loosely because our new washing machine has not received water properly since they repiped 2 weeks ago. My husband has called and I have called to get someone out to look at it and we never receive any calls back. I don't know who Repipe 1 knows from our board of directors at our HOA or how many thousands of dollars they had to come in under the other bids to get this HUGE gig, but all I know is their customer service leaves much to be desired.
Karen C.
Karen C.
03/04/2019 12:00:00 SA
We had a slab leak right before Christmas and that's how we found Repipe 1. I would highly recommend this company. They are so professional and very fast. I had a couple of questions and they were always happy to answer any questions. We had the whole house done with PEX. Everything worked out great. No loss of water pressure at all. And the drywall and texturing work was amazing!  Thank you to Delilah and Cruz for always being such a professional team.  I'm so happy we used this company!
Eric D.
Eric D.
6/30/2021
Outstanding job by all team members at Repipe1 from demo, installation of new pipe and drywall. Gilbert (repipe team lead), Alex, Josh, Josue and Reuben (drywallers), Daniel, Lily and Norma - all were very professional and did an amazing job. I'm sure I missed a few names, but they were all excellent. Highly recommend!
Sean A.
Sean A.
03/08/2016 12:00:00 SA
I have tried so many companies, and Repipe 1 were able to fix the problem, they are professional with a great customer service. I would definitely recommend this company.
Greg P.
Greg P.
3/30/2022
Highly recommend this company. We had a leak that required repair and restoration. We decided that rather than risk going through that again, we'd just repipe. We got three estimates; this one was in the middle. It was worth every penny. The communication from the office staff is so efficient, and they are on top of everything. They set us up quickly and kept us informed of each step.

They set up the city permit and the inspections. The crew that did the repipe was really good. Completed our one-story in one day. Cleaned up very nicely afterward. Drywall repair and stucco repair were done done promptly after the repipe, and the work is so professional - you can't tell there were ever any holes.

Don't hesitate to get an estimate from this company. Even though you might fined someone cheaper, you do get what you pay for. Your money will be well-spent with Repipe 1.
Sally F.
Sally F.
11/14/2018
Our community is having all the homes repiped and I had the pleasure of dealing with Michael P, one of the Field Supervisors with Repipe1. He was extremely knowledgeable, professional and pleasant to work without throughout this stressful situation.  He explained the whole process from start to finish and assured me that he would be available for any concerns or questions that I may have. There were a few minor issues after the repipe and he addressed each one during my first inspection and handled them himself. Michael went above and beyond what I expected. Although my job is not completed yet, I know that he will be making sure that the remaining work goes well and to my satisfaction. I would highly recommend working with him. Thank you Michael!
Wesley L.
Wesley L.
07/03/2020 12:00:00 SA
Kudos to Repipe1! This being pandemic season, we went into the repiping process with questions and concerns. This company stepped up on every level from Josh Royer providing the quote to Saul Gastellum, Ronald, and their great team showing up this past SATURDAYand performing TOP-NOTCHED work with care and professionalism! They even helped install a toilet! These guys are serious about customer care!! Will definitely recommend without reservation many times over!!
Michaelene M.
Michaelene M.
04/09/2020 12:00:00 SA
Reasonable price, prompt service!  Did full repipe in 1 day and patched walls in 1 day, great drywall work!
Mj D.
Mj D.
12/19/2018
Great customer service..highly recommend them ..reasonably priced trustworthy business!
Wen C.
Wen C.
04/07/2018 12:00:00 SA
Repipe 1 is way over my satisfaction.  I had others to quote for the whole house repiping and the price was varied so much.  I also had one used by the neighbors and they all highly recommended that contractor.  I somehow had a concern since he is a lone wolf.  If I ever have an issue, I would have no others to help.  I checked on the web, found Repipe 1, and decided to give it a try.  Robert came over, provided the quote, showed the material they use, showed the warranty they have, and indicated repiping is their primary job.  With all the benefits on the table, their price is very competitive with others.  I instantly decided to go with them (of course after getting the green light from my wife).  Since I really wanted this to be done quickly, they arranged at the very next day.  I was surprised they had a crew of 8 people showing up for the job including a supervisor.  They were so efficient by the end of the day, everything is back to functional.  During the work, they were so understanding how the way my pipes configured.  I have extra valves to control the yard and inside the house, and a soft water system.  They had no question at all to replace all the control valves.  They installed water pan under the water heater and secured the unit to the wall, free.  I doubt others can let the opportunity go and not asking for more money.  The price they quoted, the price they charged, not a penny more.  When the repipe job is finished, they arranged the city for the inspection.  The city inspector came and found a minor issue that a couple holes in the wood need to be sealed.  The inspector said it is very minor he doesn't need to come back to see the result.  We can just show him the pictures after they are filled with a type of form.  As soon as I called Repipe 1, they sent someone to take care of it and scheduled for putting back the drywall.  Don't underestimate the drywall, they came with 3 people, very professional, took a whole day to finish the job.  They not only patched the walls but also put back the texture, which is really really nice.  The quality is far better than the contractors I had before.  They don't do the painting which was agreed and understandable.  Oh, they replaced 3 shower faucets for me for free too.  I went to Home Depot to buy the faucets I like.  They installed them.  How nice!!!  I am glad I found Repipe 1 and highly recommend anyone who has the interest to repipe their house to give them a try.  I hope you will have the same experience as I had.
Kay C.
Kay C.
1/20/2020
As usual, a flood in the home. Repiped our home. Every issue we had was solved. Holidays held up inspection otherwise we would have been done earlier. I would recommend this company. Thank you
Adam S.
Adam S.
11/27/2018
These guys did a great job.  I was really concerned about how the drywall was going to end up as I'm very picky, but it looks great.  They did a phenomenal job on the piping and we were using everything same day - unreal.  I highly recommend Repipe1 for their professionalism, pricing, warranty, and finish work.
Julie M.
Julie M.
2/16/2022
My mom was looking for a company to repipe her house. Repipe1 was referred to me by an old neighbor. I met with their estimator, Josh. Josh was professional and knowledgeable. You can tell he has been doing this for a while.  The day of the repipe, a team of 5-6 guys showed up within the time frame given. Jose was the supervisor. His team of guys were all focused on what needed to be done. Jose managed his team to perfectly to make sure the job went smoothly. We would recommend Repipe1.
Ross H.
Ross H.
02/11/2022 12:00:00 SA
WOW, Repipe 1 did a GREAT job for us!  So happy with everything they did. Our copper piping had constant pin hole leaks and I was concerned about tearing up the house to do a repipe in Pex.  Repipe 1 / Saul Gastelum and crew- Jesus, and Ronaldo were amazing- taped and plastic covered everything before starting, each crew had their area to work and completed the project by 5:00 PM that evening- cleaned up and had the water back on for us!  There were 82x holes in the drywall that needed repair.  After the city passed their repipe with flying colors, Repipe 1 sent out a crew that was similar in structure- tape and plastic everything, and each crew moved through methodically and had all of the patching and texture completed by evening, all cleaned up and everything was back to the original condition before the repipe! (Freddy Sr.and son, Freddy Jr. were great and their patching was superb!).  Talking to the office staff multiple times with Norma, they were very professional and handled all of my concerns.  Highly recommend Repipe 1! *****
DS P.
DS P.
8/18/2018
Had emergency and supervisor Michael P. was here within the hour. Diagnosed the problem and has  the restoration crew on their way. Very professional and knowledgeable young man who is an asset to the company.
Debbie L.
Debbie L.
10/06/2016 12:00:00 SA
We recently had to repipe our home and Repipe 1 was recommended by a friend who had used there service previously.  I must say Repipe 1 have the BEST sales, service and workmen.  Everything was on-schedule, calls were made to us daily regarding upcoming inspections, and when plastering would take place.  All furniture and applicances were covered before work started and all was cleaned up before they left for the day.   Their team was FABULOUS and we highly RECOMMEND Repipe 1 if you need to repipe you home.  You will be VERY SATISFIED.
Bita M.
Bita M.
4/27/2015
I work for a non-profit and we've been having trouble for months with our plumbing. Our building is old and often in need of repairs. We'd been putting off getting the plumbing fixed due to lack of funds. Then everything got so backed up we were left with no choice but to fix the problem.

I had Repipe1 give us an estimate to replace our sewer lines and install a new water heater. The estimate took a little longer then we expected, but they gave us the lowest bid and were able to start on a on a Saturday to get the job done as quickly as possible. The work took all day Saturday and a couple hours on Sunday (which we weren't expecting them to work) but they put in the extra hours to make sure we could go back to business on Monday!

I found the staff pretty friendly and hard working. I would use them again...but hopefully won't have to.
Ron T.
Ron T.
06/07/2019 12:00:00 SA
I had my home repiped with PEX piping. The crew that did the job were very efficient and had the repipe completed in one day. The patching team was also finished in one day, an excellent job I might add.
There was a situation that came up after the job was completed, no fault of there's. They sent out Marcos who was very professional and definitely knew his job.
I would recommend Repipe 1
Andrew H.
Andrew H.
10/22/2022
Repipe 1 did a great job on our house. They were recommended to us by a plumber that we trust. Their warranty is a great reassurance also. I recommend hiring them for your repipe job.
Janet T.
Janet T.
11/17/2017
We just had our house repiped,by  RePipe 1 they  did everything  right.. They were very professional. They showed up on time with a crew of 5 they worked quickly and did an  excellent job. The crew finished in one day. They cleaned up very well. They arranged for the inspector  and when he finished they showed up with another crew to repair holes in walls and
texture them , cant tell where the holes were ( about 60 in total) What a super job. The inspector returned  to do last  inspection , their work  passed without  a problem...
           If you need to repipe your home go to RePipe 1 and you will be very happy with the results..

                 Janet T.
Rami E.
Rami E.
4/21/2019
Repipe 1 was recommended by a friend of mine so I called them up for a complete PEX re-pipe of my house.  Sharra M. came to visit the property and to develop an estimate.  She was professional and courteous, and knew her job very well.  The work was done as scheduled and agreed, and all went well, and the company waited patiently for me to complete the inspection's sign-off and for the final 10% payment.

I got the final 10% bill and a phone call from their accountant, Mr. Spartak K.  The bill, to my surprise, included extra charges and claims of optional and/or additional work, and was related to some confusion in the signed contract.  This could have been resolved calmly but the conversation with this gentleman was rough and ended up with a threat of placing a lien on my house (for $200 or so in disputed payment)!!!  Very disappointing!

I immediately called Sharra to complain!  She took it very seriously and called the owner, stepped in to resolve the issue, and adjusted/waived the additional charges!  This five star review is for the good work product, and to Sharra's credit, in spite of my experience with Spartak!!!  Staff like him causes companies to loose reputation and future clients, and overshadows the good work of labors and client managers!

I still recommend Repipe 1.
Sapir Z.
Sapir Z.
1/15/2020
I am so happy and satisfied with Repipe 1. The service was really fast and clean, they promised a one day repipe and it was delivered. Great costumer service, the office was really nice especially Karla, Dalila and Maria, they attended all my scheduling concerns. The city inspector complimented on their work as well, 5 stars!
Todd R.
Todd R.
11/02/2020 12:00:00 SA
We replaced copper piping with pex in a house we recently purchased, which had an epoxy coating on the existing copper after pinhole leaks were discovered.

Repipe-1 came out, did an initial assessment, and provided an estimate that was competitive with other companies we had researched.

The plumbers were amazing. They came in with a large, 7 person crew, and finished all of the plumbing in a single day. The office coordinated the inspections and finalization of the county building permits. It was a relief to have all that handled by someone else.

The only negative feedback would be the drywall.

It took a couple of weeks to get all the drywall patching done, due to scheduling issues and the size of the job. There were a couple of areas that turned out poorly, which we had to have someone else come in and re-texture. In particular, the kitchen and family room, which required re-texturing the entire ceiling area before repainting. Likewise, some stucco patching had some noticeable variation in the texture, which will probably have to be redone at some point.

When I called Repipe-1, it was to report texture that had to be redone in one bathroom. They reduced the final bill by $250 to help pay for the follow up work. This was before we discovered the problem in the kitchen and family room, so I can't blame Repipe-1 for the additional cost we incurred in re-texturing a large area like that.

5 stars for the plumbing and probably 4 stars for the drywall. However, I can't argue against the speed and efficiency that Repipe-1 demonstrated in getting this done.
Lenny T.
Lenny T.
8/23/2015
You don't have to read my review to know that Repipe 1 does a great job. Like so many others on Yelp I can attest to their excellent workmanship and professionalism. I do want to offer my recommendation also based on the great character of the people running the company.
To say my house was repiped without any issue would be a lie. But because I had to work with them to resolve problems, I was given an inside glimpse of the company. They realy went the extra mile to make things right with me. In this process, they have won me over completely and have earned my highest respect.
The workers Alfred, Miguel, Fred, etc were courteous and professional. I want to thank them for working so hard and being so careful with my house. I want to thank Jose Miguel for explaining every detail with us in the beginning. And mostly, I want to thank Sam K., the accounts manager. He is truly great in what he does and knows how to please his customer.
All in all, top notch people providing the best service. You can't go wrong with Repipe 1.
Bill S.
Bill S.
8/15/2017
We had our house repiped with Repipe 1 back in January 2016 and still have yet to be reimbursed for the damage that was caused by Repipe 1.  We were told check was in the mail January 30, 2016 and after 7 additional texts, still no reimbursement of damaged items.

First of all, the Repipe 1 crew used our fireplace mantel as a ladder to do work above the fireplace and broke the mantel away from the wall, really...a ladder would have been a better choice.
Repipe did come back and fix this problem.

Secondly, rather than use a ladder in the bathroom to work on the area above the toilet they stood on the toilet and broke the toilet seat.  We purchased a new toilet seat, supplied receipts to Repipe 1 and have yet to be reimbursed.

And lastly, Repipe 1 switched the hot and cold water lines to my washer and dryer.  I proceeded to wash a load of delecates on hot water thinking it was cold and shrunk a pair of pants.   I provided original receipt but was ignored.

Dealing with customer service was a complete nightmare!   Still waiting for reimbursement check for damages.

Thank you Daniel for contacting us to make things right with our install.
Farzi S.
Farzi S.
06/10/2016 12:00:00 SA
I got a few estimates before making a decision. If you got plumbing issues; these guys know their trade.

A friend of mine recommend them to me. They looked at what some other plumber had estimated and came up with a better solution to do the job.

Their guys had all the parts they needed for the job, without running around town wasting time.
MaRal R.
MaRal R.
4/19/2016
The technician they sent us was professional and knowledgeable. I'm so satisfied with their service, would highly recommend working woth them.
Tom R.
Tom R.
1/17/2019
Contacted Repipe1 early Nov 2018 following a pin hole leak end of Oct at our property in Laguna Niguel.  Scheduled PEX repiping for early Jan 2019.  After another leak early Dec Repipe1 was able to move up the job and complete it before the end of the year.  We were impressed with the professionalism from the initial discussions and ultimately the quality of the work.  They were thankfully super flexible during a stressful period and made every effort to help us out.  They even sent an extra crew to ensure that the drywall texturing was completed before Christmas.  Overall the experience was great, and we would strongly recommend them.  Special call out and a huge thank you to Greg W for helping to make the process as smooth as possible.  Also thanks to the office staff in LA for keeping us informed of the progress of the work and coordinating the numerous inspections by the city.
mark h.
mark h.
6/20/2016
Never use these guys, under bid work, left old pipes in wall that they were suppose to replace, only figured it out when there was no hot water, new plumber opened up wall and showed me the old pipes......I am surprised their still in business
Andrew I.
Andrew I.
4/16/2019
Great work and great pricing! They came in and prepped the home. They covered EVERYTHING to make sure our stuff stays clean. They completed a whole home repipe and were very efficient. The repatching work with Freddy's team was amazing, I can't even tell where the patches were! Would definitely recommend them to anyone in need of repiping.
Wendy C.
Wendy C.
01/06/2014 12:00:00 SA
My husband and I had a slab leak in our condo and called Repipe 1 to re-pipe instead of repairing the slab leak.  The salesman originally told us it would take 3 days to complete the job and subsequently sent a revised contract stating 5-7 days.  He also said we would have hot and cold running water at the end of the first day.  That was not the case.  It took them three days to get the hot water running and we had to spend three nights in a hotel.  They cut  unnecessary holes in the walls and ceilings and left dust everywhere.  The drywall repair was no better.  We are still trying to get them to fix the bad patches and they have been out three times to repair the texture.  There is texture over every surface in our house:  on walls they did not cut, on the kitchen cabinets and counters.  I could not be more unhappy with their lack of concern for our home. They have called us liars (thankfully my husband had pictures) and threatened us with liens if we with held payment for unsatisfactory workmanship.  We have asked twice to have a supervisor come to our house so we can show them the problems and they keep sending a drywall crew.  I would definitely not recommend this company.
Julie T.
Julie T.
12/18/2020
Friendly, professional, and competitively priced.

A year ago, we had our first slab leak repaired. Having lived in our home for 20+ years, a pipe leak was destined to happen. At the time we decided to pay out of pocket to do a direct/spot repair on the pipe that had the leak. This time around for our second pipe leak, we decided to invest in having our entire home repiped.

After seeing all the positive Yelp reviews and having been referred from our friends, we decided to go with Repipe1. Josh Royer provided exceptional customer service. He was professional, knowledgable, and helpful with the entire process. Even offered our friends $200 for their referral!

With the friendly service, competitive pricing, and LIFETIME warranty of their work - we are confident in this company and would highly recommend Repipe1.

**Note: Home insurance companies usually only offer the cheapest solution and would normally cover the spot/direct repair (~$1,000). Take the check and invest it in having your entire home repaired if you have reoccurring pipe leaks.
Steve L.
Steve L.
5/21/2023
After several pin hole leaks over the years, we've finally decided to repipe our house.  Several of my neighbors and friends recommended Repipe1 and boy was I glad to use them.  My sales rep Sean was very thorough and answered every question that I had on the entire process from beginning to the end.  First crew came about 9am and by 2:30pm my entire house was repiped and we had access to our water.  They were so professional and efficient I was very impressed.  After getting our city inspection approved few days later, the drywall/patch crew came and did a Phenomenal job like we didn't have any holes.  I knew Repipe1 was the right company when the city inspector came to inspect my house told me that they were one of the best companies in the industry.  I would highly recommend Repipe1, can't beat the lifetime warranty!!
Jackelin S.
Jackelin S.
4/27/2020
My boyfriend and I noticed a leak at our home 2 weeks ago. We had our neighbor refer Repipe 1 Restoration to get a diagnosis and estimate . They were quick to schedule an appointment. I had requested to have their team coming out to wear masks and gloves and shoe covers for everyone's safety. Upon their arrival, they were fully equipped and ready to go. They were quick to find the source of where the water was coming from and provided me an estimate on site. Their price was reasonable and the staff was productive and attentive to my requests. Lilly, the young lady in charge of the appointments was friendly, worked directly with my Insurance to ensure the work was approved and covered; she answered or would find an answer to any of my questions within minutes. I truly appreciate the team and their attentiveness during this sensitive time in our communities.
April S.
April S.
2/14/2021
They were so great to work with, always timely, great at communicating what they were doing and walking me through my first leak.  Would highly recommend.  We also used them to repipe and found their prices to be affordable and work was done well.
Michael H.
Michael H.
8/22/2018
Just completed a full house repipe and new hot water heater. Repipe1 has done an excellent job. Even the City inspector complimented their work. The installers and drywall guys were efficient, easy on the house, tidy and cleaned up everything. They were on time and the office staff were all over the schedule and inspections. They pull the permits for you and schedule the City inspectors. I can recommend these folks without hesitation. I shopped around and the Repipe1 price to value and quality was #1. Thank you to the workers and office staff.
Vincent A.
Vincent A.
03/11/2019 12:00:00 SA
Excellent work done by Repipe 1
Josh , Enrique, and Dan were outstanding!!
Great job !
Kathryn Z.
Kathryn Z.
04/03/2021 12:00:00 SA
I cannot say enough good about this company and crew.  I received a prompt return call and Greg Whitaker was at our home with a contract and full explanation of what to expect within hours of when I requested it.  Everyone was kept informed at all times regarding the schedule.  The crews showed up on time and worked their tails off.  The repiping itself was done in one day and Miguel, Filipe, and Eric came to patch and texture/stucco all the holes inside and out.  They were professional, talented, respectful and just all around great guys!  They did a fabulous job matching the texture and I'm fussy.  They put plastic over everything and then removed it, vacuumed, and mopped the area so all the dust was GONE!  They left my house cleaner than when they arrived!  A fabulous experience all around and I DEFINITELY recommend them!
Cheryl F.
Cheryl F.
7/22/2016
Excellent! Repipe of entire house. I called Repipe 1 after a sewer line repair by another company went very badly. The previous plumber did not properly repair a hot water line that they burst during their work. I discovered the slab leak (hot tiles) after we had repaired, tiled and re-painted the area. I found the leak over the July 4th holiday weekend, researched Angie's list and called Repipe 1. They answered the phone immediately on Saturday morning, called me back right away, and sent Miguel first thing Tuesday morning after the holiday for an estimate. Miguel was professional, courteous and knowledgeable and showed up on time. I sent a detailed email with questions after reviewing the contract, and Miguel answered my email at midnight the night that I sent it. I also called the owner, Dan, on his cell phone, who picked up immediately and answered all of my questions. He was lovely to deal with as well. We were going out of town for a few days, so we scheduled the crew to come on our return (after turning off the water in the entire house while we were away). They sent a full crew of 7 who showed up on time, and who repiped the entire two story, 5 bathroom house in one day (7:30 am - 9:00 pm, with our permission).  The crew, led by Gilbert, was extraordinary. Communication was excellent, and they were extremely pleasant and professional. As promised, the inspector came the next business day, on Monday. A supervisor from Repipe was here with me for the inspection. We passed, and on Tuesday, the equally professional and courteous patching team of 3 came in. They worked all day until approximately 6:00 pm and completed the job. Our contractor reviewed the work and was very impressed, as are we. We passed final inspection yesterday and my painters are here today. The office did an excellent job of arranging and keeping me informed of the inspection schedule. They were extremely pleasant to deal with. I would recommend them without hesitation, and am planning on using them to review the sewer line work provided by the first plumbing company.

This company is outstanding from beginning to end. They are professional, courteous, honest and pleasant to deal with. We had remodeled major portions of our home over the years, and the crews took great care in ensuring that we had minimal damage and minimal dust. They didn't break through any of the tile in any of our bathrooms or kitchen, and worked around woodwork so that we wouldn't have to replace paneling.
Mike S.
Mike S.
7/19/2018
This review is in regards to Field Service Manager Michael Peluso. Repipe 1 is currently working on a Repipe of our condo project in Laguna Niguel and after they installed the new Pex piping in my unit there was a fitting that somehow came completely detached 8 days after and flooded my water heater/AC closet as well as part of my entry area in my condo. Repipe 1 has done a good job of taking full responsibility thus far, keeping good communication with me through Jenny Estrada (she's been great) and agreeing to replace/repair everything brand new on their dime as they should.

Michael Peluso has been to my place a few times since the incident occurred to diagnose the Pex malfunction, repair the leak, improve the connections to my water heater and temp set my water heater so they can demo/rebuild by water heater closet. In all interactions he's been professional, friendly, knowledgeable and done his best to get this unfortunate situation resolved. Repipe 1 should hope to have all their employees work and engaged customers like him. Good guy and knows what he's doing. Can't say that about everyone.
Yaileen H.
Yaileen H.
03/03/2020 12:00:00 SA
Horrible experience! The service here was terrible , I wish I could give them zero stars .They promised me and my family the best Repipe rate in the Orange County and they are the worst. I had an estimater from repipe1 come to my house and first of all,I would like to informed you all that the representative that comes to do the estimates is not a PLUMBER is a sales rep!!! He promised my dad to use copper pipes  during the Repipe of the house and they didn't go copper why ? Because, they didn't want to do copper pipes their only capable of doing cheap pex pipes . ( Also Copper lasts longer than PVC pipes)

Anyways, I did a walkthrough during my Repipe and the plumber showed me the plastic pipes, and they were VERY CHEAP. Also, the girl who does the inspections Maria , has no idea what is doing . She took so long to get my first inspection. Not to mention my last inspection took almost 5 days to be scheduled. My patching wasn't as clean and neat as promised . I can't remember the name of the the crew who came to my property .But the patchers had to come two different days since the missed one hole the first time they patched. Also, I had a three payment agreement  and the gentleman who does the accounting kept calling me to charged my card for my last payment and my final inspection wasn't even scheduled. Repipe1 definitely needs to improve in many ways. To all my friends and neighbors in Anaheim all Orange County and laguna niguel , ladera ranch, all  inland empire. Please, be aware of this company , I don't recommend dealing with this company. This experience was so frustrating I wish my dad and me knew this before. They use false advertisement.
Experienced S.
Experienced S.
11/03/2021 12:00:00 SA
I recommend this company. From start to finish they kept their word. Pricing was fair and the workmanship was done well.
Alison T.
Alison T.
11/25/2017
Repipe 1 were great !!!
They gave me the best deal , I called two other companies for estimate but Repipe were the best with their customer service and availability, professionalism and pricing.
I will definitely use them again in the future!!!
Anna C.
Anna C.
1/25/2016
Repiping can be a nightmare for homeowners. It's expensive, the walls and ceiling in your home will be cut up with holes everywhere, dust will be flying, furniture will be moved, things need to be cleared... it's pretty damn stressful but Repipe 1 made an otherwise stressful situation quite tolerable.

After our 5th leak and our homeowner's insurance kicking us out, it was time to do something about our leak happy pipes. It was either get epoxy done or repipe the whole house and we opt for the latter after doing some research. My best friend's family just had two properties repiped by Repipe 1 and they chose the company based on Repipe 1's Angie's List rating. My friend's family were happy with their results so we went with Repipe 1 as well. It was honestly a great experience through and through.

First, Repipe 1's price is very competitive. We had quotes from a few companies and they quoted us ridiculous prices that were way more expensive than what Repipe 1 offered. Since Repipe 1 is a bigger company and they do repipe work in large volumes, they are able to pass the discount onto their customers.

Next, the Salesperson that came to give us the quote was professional. He had all the paperwork ready in a folder and explained the process thoroughly which gave us a good impression. He explained the process to repipe would take 3 working days (not necessarily back to back), with all permits and city inspection secured by them... Great! That's one less thing for us to worry about.

The actual repipe of the entire house took one day. The plumbing crew were efficient and cleaned up nicely afterward. Second day the City Inspector came to check everything. Once the City approved, the patching crew came on the third day and they did a great job repairing the drywall. Repipe 1's workers were all professional, courteous, and hardworking. For our plumbing team, the team lead was named Julio. I think he led a great team of guys and he carefully checked everyone's work once the repipe was complete. The patching crew that repaired the drywall was also led by a gentleman named Julio, and these men were excellent as well. They did a great job covering the house with plastic to limit the dust and all the holes were patched seamlessly with the texture matched to a T.

The office ladies were great too! They were on top of calling us and scheduling the inspection with the city. When scheduling conflict arise, they were quick to notify us and kept us informed. Sam from management was also great with answering questions and responding to emails in a prompt fashion.

Overall, we're very happy that we chose Repipe 1 to repipe our home. Their work and products are all life-time guaranteed. I recommend this company.
Jennifer B.
Jennifer B.
08/01/2018 12:00:00 SA
My complex has been receiving community wide repiping for several months.  Today was my tragic experience.  Not only plumbing problems were CAUSED, but also internet and electric.
Repipe1 has made a serious error in my shower.  They are attempting to claim the valve is old (per foreman Gilbert Quezada and secretary Evelyn Abundez) , and therefore not creating enough pressure for the hot water.  That is a false statement as there have been no hot water issues prior to the repipe, and the new PEX piping creates MORE water pressure if done correctly, not less.  They are also claiming that they are not responsible for fixing this problem.  They will not return to fix it, unless the home owner pays for parts and labor.
They are salespersons.  Trying to upsale the job, costing the home owner, when this was a simple fix.
When Gilbert flushed the lines in the shower, the Teflon or particles/pieces of blue putty inside the PEX shot through the hot water side and clogged the inside of the valve stem.  This is very common and is not my responsibility to repair or fix.  Clogging the valve stem, would require him replacing the valve stem, that is clogged.  Plumbers have free valve stems that hardware brand names give them to push the product (ie MOEN).  Secretary tried to tell me my entire handle, valve, piping needed replaced and suggested MOEN.  
The stem should have been cleared properly and they should have NEVER left my home this afternoon at 245pm when they left in a big rush.
FURTHER ISSUES aside from having an only cold shower.
1. 2 elec outlets have been disconnected, deemed un-useable, apparently they cut into the wall where elec is located, damaging connecting wires.
2. the AT&T Uverse line that controls my TV has been cut, AT&T will come out tomorrow 12-2pm.  I will need to leave work for at least 2 hours to deal with this, and I will have to pay for their repairs.  I will hold these receipts, as these damages will need to be covered
3. the hallways light circuits were also cut/damaged.  The lights no longer work.

Since the secretary took no responsibility for these errors, especially the simple flushing of the lines (none of mine were flushed, kitchen, bathroom sink, etc) that created stoppage in the valve stem, after three phone calls to discuss, I will need to contact BBB and the CA lic board w my complaints. Several hundreds of dollars in damages were caused by this team, led by foreman Gilbert Quezada.  Secretary also could not give me names of the men who entered my home and spent all day damaging items.  None of them spoke English.  Request proof of employment to work in the USA.  Secretary also refused to provide her supervisors email, phone number, or contact information.  It was requested on SEVERAL occasions during three phone calls.
Mike S.
Mike S.
11/12/2019 12:00:00 SA
I had an excellent experience with Repipe1. Everything was as advertised, and if there was a problem, they corrected it and made it right without hesitation.   All work is performed by Repipe1 employees.
Gary W.
Gary W.
10/04/2019 12:00:00 SA
I've had chronic bathroom sink clogs.  Plumber Angel from Repipe 1 snaked it.  He did a great job.  He's polite, conscientious, loves his work.  Very informative.   I highly recommend Repipe 1.
Kenneth A.
Kenneth A.
4/13/2016
First of all, I would say that like most of the low ratings given here, the bad experience was not with the actual re-piping.  After five leaks in four years we too bit the bullet and forked out our savings as our house was just outside the statute of limitations to sue the builder, for which I hope all those homes in Ladera Ranch that have recently won their lawsuit will take heed and either select separate contractors that actually specializes in their job or avoid this one altogether.  
Once the contract was signed they were quick to get the permit and work started about a week later.  The plumbing crew was in at 8am and finished all of their work that day. They had not cleaned up the best as they did not completely protect everything.  Inspection was the next day and we had a few days to make the proper corrections.  After the work was signed off the drywall crew had come in and patched the stucco, walls and ceilings and began texturing everything.  This group was better at protection but still had a bit of cleanup.  
I let everything cure and called them back two days later to make the walls better not really paying attention to the ceiling.  After looking at the ceilings again, we realize how patchy they were.  They did a terrible/horrendous job of trying to blend all of our ceilings.  So they sent out their B-team who did the original job to look at it.  He agreed with me that it looked like shite and scheduled a day to come out that same week.  
The crew came out (two guys) and began taping off the walls with orange tape and plastic.  When I returned from work they had left already.  The tape had pulled off the paint finish from all around our walls exposing primer.  Worse, the ceiling had left a reflective finish so anytime you walk in a room there is light reflecting off each textured area that continually draws your eyes to the ceiling looking even crappier.  
I called them up again and they sent their A-team to look at the job (at least they agreed to do that).  This time they had to do a skim coat throughout the whole ceiling in each room.  We scheduled a day and time to do it.  When that day came no one showed up.  I called their office and they said that they were still finishing another job (thanks for notifying me so I wouldn't waste my time!).  So we rescheduled the following week. The crew came out (this time about six guys) and spent the day on the job.  This time it did look a little better with the finish but the quality was not there.  
Repipe 1 is not a drywall contractor, save your headache and have a real professional do that work.  Better yet, try Repipe Specialists, everyone that has used them that I spoke to has had very little issues in comparision.  There is no 100% satisfaction from this customer.
Shahid R.
Shahid R.
10/01/2020 12:00:00 SA
No nonsense. Repipe1 presented a brochure containing the materials to be used, warranty statement, contract and insurance certificates when Greg came by to look at the work to be performed. He listened to my story about the water damage and adjusted the quote to cover the additional drywall work that needed to be repaired.  The office called to confirm the appointment and the crew showed-up on time and completed the repipe work in 1 day. Before they had cleaned-up after themselves, the office called to inform me the Inspector would be here next day.  After the inspection, the drywall repair guys showed up and patched all the holes.  Again the crew was professional and cleaned-up after themselves.  I called for a touch-up to one area and the crew was scheduled within a few days.  I agreed to 3 billing milestones and each time the office would call to confirm that it was ok to charge the credit card.  The only improvement I could suggest is that the original work estimator call and ask how it went.  In summary - no nonsense experience with great results.
Patrickmichael K.
Patrickmichael K.
10/20/2022
This is a late review for work that was done after a flood at our home in Newport Coast this past spring. Called Repipe 1 because the company had already done just about every house in our complex that had been originally built in the '90s with notoriously thin copper pipes. A large crew arrived to install PEX throughout as well as replace the water heater. Turned out we also had several cracked cast iron drain lines that needed to be converted to ABS. Jenny the office manager was terrific communicating throughout the process with us and the job foreman to make adjustments as these new items came up. The pricing was more than fair and she also okayed the extra drywalling necessary afterwards at no additional cost. Her colleagues Norma and Sheila were equally great about coordinating payments as well as the permit approvals with the city. The entire process itself is unavoidably messy, but the friendly crew is efficient and careful to keep it all under control.  Highly recommend the whole Orange County Repipe 1 team!
Wendy W.
Wendy W.
5/24/2018
Couldn't have had a better experience with Repipe1! Showed up on time and did an outstanding job. Completed project in one day. I highly recommend them.
Kimberly C.
Kimberly C.
11/14/2019
My entire house repipe took 1 day as promised. They  installed a pump to our tankless water heater so we get our hot water really fast now. The county inspection passed on the first try. The patch work was FLAWLESS, they texturized some full walls so you cannot even tell where the hole was and we haven't even painted yet. I'm just beyond thrilled with the work and I'd highly recommend this company if you need a repipe.
Itzik P.
Itzik P.
02/10/2016 12:00:00 SA
Best price, best service and best quality. I called Repipe1 because I was suffering a slab leak that flooded my house. This company does water damage restoration and repiping under the same roof. My insurance company paid me to dry out the house and Repipe 1 assisted on the insurance claim. The Repipe took 3 days, one day Repipe and one day inspection from the city of Mission Veijo and then the patchers patched up seemlessly in one day too. Fast and good and priced well.
Mark S.
Mark S.
7/14/2022
Chose to get a quote from Repipe 1, mostly because I liked the idea of a local company in my town, as we are new to the area.

What I didn't realize was their stellar reputation, and how they earned it.

The job process was thoroughly explained and walked through , so we knew what to expect.

On job day the installation crew arrived on time, were cheerful, courteous, and took all cautions to keep our home clean. In less then a day we're back to running water, an no fears of future copper leaks!

All following drywall repairs were made to complete satisfaction, as well.

From their office staff to the installation gentlemen .... Nothing but nice folks and professionalism. Even the city inspector remarked that these guys get it right every time..... and I believe him!

Sincerely
Mark S.
Malia K.
Malia K.
3/15/2018
Repipe 1 is a very helpful and professional company. We had our second slab leak and decided NO MORE.  We called around for repiping and decided repipe 1 offered the best services for the price. We just completed the process and Repipe1 took care of everything and their teams that came out for repiping and drywall did a great job. They were very professional, completed the task in a timely manner and cleaned up everything before they left.  Thanks for all your help in a difficult situation.
Brian M.
Brian M.
04/06/2017 12:00:00 SA
I live in South Orange County and have had multiple slab leaks over the years. After interviewing several different contractors we chose Repipe 1 to install Pex piping in our home. They did the repipe job in one day, the next day the city inspector checked everything out and signed off. The following day they repaired all of the damage from the repipe work and my home was as good as new. I highly recommend these guys!
Miles F.
Miles F.
07/05/2019 12:00:00 SA
We discovered that we had a slab leak a few days ago and called our home insurance agent. Unfortunately our home owner's insurance doesn't cover any of the expense of fixing the slab leak as there was no property damage done (no standing water, wet carpets, etc.). Our agent recommended Repipe 1 as he had his home re-piped using Repipe 1 as a precautionary measure.

Sharra M. came out and gave me an estimate to have the water piping redone using PEX inside of the home's attic space and high grade copper from the water supply came aboveground into my garage, through the garage, and into the attic.

At first the price seemed high, but when you step back and look at all they provided the price was very reasonable! New quarter turn valves at all sinks and toilets, new quarter turn valves at the water heater and main shutoff valve, new hose bibs, new pressure regulator, and re-piping of existing or (if supplied by customer) new shower fixtures!

In my case I had some deferred maintenance items for plumbing (replace sink valves with quarter turn valves, replace worn pressure regulator, and replace guest bathroom shower fixture) which were all taken care of during the re-pipe so for me the price was well worth it!

The re-pipe crew led by Al showed up at 8:30 and by 4 the entire house was re-piped and our water was ready to be used! The crew was able to re-pipe our master shower without having to break through the exterior wall which was amazing to me! The master shower was just remodeled six years ago and I cringed at having to redo the shower tiling but somehow the Repipe 1 did it! The re-pipe crew left the bathrooms spotless and were very courteous throughout the whole process!

After the City Inspection the following day, the re-patching crew came and within a day had my walls repaired and ready for repaint! Other than having sections of our wall unpainted, you cannot even tell where the holes were made during the re-piping process!!

I cannot say thank you enough to Repipe 1 for making what was a stressful time a smooth and trouble-free experience.

Based on my experience and the work completed I would gladly refer Repipe 1 to friends and neighbors!
Chana K.
Chana K.
04/03/2020 12:00:00 SA
Repipe 1 repiped my house in one day.  The following day the city of Irvine inspector signed off and also complimented the great work. The third day a crew of patchers came. They patched the walls and I can't tell where they opened the walls. Very happy to say goodbye to slab leaks. I love Repipe 1...
Kelly S.
Kelly S.
12/15/2017
Consider this a 4.5 star review. Repipe 1 is a very professional company and is reasonably priced too. They do a great job in expediting the process and keeping in contact with you each step of the way. I would highly recommend them to anyone who is looking to repipe their home. The only reason I didn't give them 5 stars is because we unfortunately had a worker new to their team that didn't place the plumbing to code in one area so it ended up delaying the the process by 5 days but repipe 1 took complete responsibility, corrected the situation at their expense and even worked on a Sunday to get us through the process as quickly as possible. Very satisfied with their customer service and great communication!
Wendy D.
Wendy D.
08/03/2017 12:00:00 SA
I had my whole home repiped by them in March of 2017. Great customer service! Easy breezy from start to finish. They're on top of their game! Love the results!
Edwina B.
Edwina B.
11/05/2020 12:00:00 SA
The entire crew was so nice and courteous.  Delilah in the office was so accommodating to our schedule where we were in a jam to get the drywall completed in a hurry in order to have our closet system installed!  Thank you very much for working that out for us.
Cheryl M.
Cheryl M.
05/01/2019 12:00:00 SA
Gilbert and his team were professional and efficient doing my re-pipe and coming up with solutions to pipe my showers within the existing trim holes so I didn't have to re-tile. The drywall crew was also fast and professional and did a great job. Cannot see the patches at all. I was also impressed with how communicative and professional the office was keeping me informed each day about next steps. Also a piece of cabinet shelving was misplaced during the re-pipe and they sent someone out right away to fix it.
Marci V.
Marci V.
3/24/2021
We live in Eagle Glen in Corona and everyone around us is getting slab leaks. Most people are just rerouting the leak but I don't believe in putting lipstick on a pig. I know I would stress about getting more leaks so we decided to repipe the whole house instead. We got a few estimates that were all around the same cost but Repipe One had the best warranty and awesome reviews. Josh came out and gave us our estimate in a very professional and matter of fact way that we appreciated.  The repipe team of around 6 came out and had it all done in one day. I wish I would have gotten their names but trust me they did a great job. The city inspector said that this company knows what they are doing. Next,  came the drywall team. Josue Cisneros, Ruben Cabrera and Henry Chavez came out, did an awesome job and also finished in one day. The final city inspector came out to sign off and said that Repipe One even did his house a few years back and everything is still good. It has only been a few days but I couldn't be happier with the whole process and Repipe One.
Grace L.
Grace L.
7/23/2019
It's rare that you find a good plumbing company, but I found it. I was originally referred to Repipe 1 by another plumber that was pretty good over a year ago. He did slab leaks but recommended that we needed a whole house repipe because it was not our first slab leak and he said Repipe 1 was very professional and would get the job done quick and without problems. We got a quote but we were not ready to commit to such a big project and cost. Plus, you never know if you can trust a plumber... what if they were giving kickbacks to each other?

Fast forward 1 year and we found ourselves with yet another slab leak... so we decide to revisit repiping. We got a few quotes and they were all more than Repipe 1 from the previous year so we contact Repipe 1 again and they say they will honor their quote from last year.

I was wary when I read other reviews and remembered that someone mentioned they had a bad experience with Veronica. I was a little concerned because when I contacted Repipe 1, Veronica was the one that answered the phone and helped me. We made an appointment to meet that Saturday and I was pleasantly surprised with her service.

Our project started Tuesday and was finished by on the first day. Veronica was very helpful and courteous, not at all like what a previous reviewer mentioned. We went through inspection and patching and final inspection. And any issues/questions we had were promptly and swiftly addressed.

We couldn't be more pleased with our experience with Repipe 1 and HIGHLY recommend them to anyone looking to repipe. It's not as daunting as it sounds and they promise to have water up and running by 5 pm every day so you don't have to struggle without water. They are wonderful, easy and respectful - they didn't leave a spec of trash or debris.
Cheryl B.
Cheryl B.
04/12/2018 12:00:00 SA
My condo was repiped as part of a development-wide project, Repipe 1 was the plumbing company in charge. It is a very big, noisy and dirty project so the team is very important. Repipe 1 did a great job of explaining the steps and executing the work.  Their employees are on time, courteous and professional. They worked with me to resolve two discovered plumbing issues.  They did the work on the one that was my responsibility for a very reasonable rate. They came back repeatedly to resolve the other issue.  The whole team was great including Joe Benudiz who came back several times as I received different parts.
Mark P.
Mark P.
01/04/2018 12:00:00 SA
My Condominium Association, Finisterra, hired Repipe 1 to do preventative maintenance. Since their work, I now have sewer leaks and leaks Under my sink. They brought filters and then forgot to pick them up, panicked after when I called to say what's going on. Turns out there is mold in the walls. After requests for photos, no one called back. When I called to ask what we were doing, I was told, Our owner looked at the pictures and said it's not mold. I asked, what is it and when will you complete my repair? She did not know. I requested she put there analysis in writing via email. She refused and got huffy. I got huffy back and then finally got an email from the owner, Jim, who threatened to call the police!
I still have mold in the wall, an incomplete job and mold. Avoid this company.
Anastasia M.
Anastasia M.
05/06/2015 12:00:00 SA
I could not have been more pleased with the quality of service I received when this wonderfully professional plumber showed up to my home to help with the various problems I have been having.

A little back story on my problems, I recently moved into a new home and I started having plumbing problems about three months in so it was on me and my wallet to fix them. I was alright with that, it's the rules of the game afterwards. So I ended up hearing about this company by riffing through the yellow book that was dropped off at my home around that time and I found their big shiny advertisement, after doing my due diligence in research (as I always do).

I found that they had an all around good reputation and decided to call them and request one of their people come over and help solve the problems in my home as my water temperature was all over the place it seemed.

A very nice older gentleman by the name of Benny showed up and took a look for about 10 minutes and asked about the problems I was having and for me to describe them, I did and he looked some more then he proceeded to go back to his car after tinkering a bit. This I thought was an ideal time to take some photographs of things for a later review, be it positive or negative.

Benny returned and I left him to it as it looked like it was going to be a big job, and factually speaking I suppose it was as it took about an hour. Benny came out and explained that everything should work just perfectly from now on, he explained in technical terms but I lost track and proceeded to be polite.

The price at the end of it all was very reasonable even though I was prepared to pay quite a bit more. I was happy with a job well done as my water temperature worked just fine afterwards.
Trish H.
Trish H.
1/18/2023
We had Alberto Vasquez out today to reposition the valves for our kitchen sink. He was efficient, thorough and did a perfectly clean job with no issues. Repipe has been quick to answer our calls and help us when we have any questions.  We are grateful for their amazing customer service and we are thankful we found them to do our repiping. Alberto was one of their great staff that takes pride in his work. I would encourage hiring them if you need repiping.
Julie L.
Julie L.
7/25/2013
Repipe1 came out to my property late June to give us an estimate for a repipe. The galvanized steel pipes in our home were rusted and the water pressure was very low. The plumbers finished the plumbing in one day and a couple days later the patcher's came out and closed up the holes in the walls. It's been a month now and we love the pressure from the new pipes. I would recommend getting this service if you're having water pressure issues at your home.
Nicholas H.
Nicholas H.
12/10/2018 12:00:00 SA
I recently had purchased a house and had the trifecta of plumbing... Copper, galvanized, and PVC. I had called Repipe1 to get a quote and the whole process went smoothly. I ended up having them repipe the house in pex and replace all the drains. The staff were friendly, helpful, and very respectful of me and my home. The patchwork was done quickly and very professionally.

Even a few weeks after the work was complete, I contacted them about providing a detailed invoice with the work performed so I could get a discount on my homeowner's insurance and they provided one within an hour.

I'm very impressed and I would definitely recommend them to anyone considering re-piping their home.
Will W.
Will W.
5/26/2015
Well I wish I could rate this company a zero, but it wouldn't let me.  So Repipe 1 got the bid to do our community and re-pipe the water system.  Part of their bid was they would also put in any appliance with the water.  Shower, kitchen faucets, water heater, toilets and they would dispose of the old stuff.  Great deal.  So why not, I am going to be without water and those services were offered as free or with a small fee.  I bought all of it and had it ready for them.  

1)  They started my work on Friday right before a holiday weekend.  So after they were done with a super short day, I mean like 3 hours and they literally cut holes everywhere in almost every room.  I ask what time to expect them on the weekend.  The supervisor replied they don't work weekends and they don't work holidays.  So why would you start a job you know that isn't going to be finished and leave for the next 3 days?  The response I got was disturbing.  Well that is the way we are doing it and our company will not pay us to be here on overtime for this.  

2)  After 4 days they came back.  And to my surprise.  Close of the Tuesday, little had changed.  Except one additional thing.  The supervisor said he couldn't put my water heater in, because of my drip pan.  So I went and bought another one for them.  They examined it, said it would work.  

3)  Thursday rolls around.  Remind you, they said 3 days.  It is now day 6.  I come back home at 7pm.  There are 8 guys just sitting down, covered in plaster and dust on my furniture.  And guess what, the water heater, 2 toilets and shower stuff still in the boxes.  The supervisor sees me and everyone scatters.  He comes up to me and says that the water heater, water pan I bought.  They can't put them in because they different brands.  Wow!  So after an hour of discussing with him how almost every water heater is universal.  And I had to lay out in detail on how to hook up a water heater to him.  Only good thing that came out of this is, when I came home the crew of 8, actually started installing the items I bought.  

4)  Well the water heater sat there for another 2 hours.  It is now past 10pm.  They finally start on the water heater.  I'm watching them, since the supervisor had to be told how to install it, I knew there was no trusting these guys.  Sure enough, they tried once and gave up.  Supervisor approaches me, can't get it in because there is a door on your water heater closet.  WOW again.  So take it off I said.  Pretty brutal.  Now well past 11pm, and I can they are clearly rushing.

5)  Water heaters have a relief valve in case of over filling or pressurizing.  So they had to redo the pipe they pipe for it.  I'm sitting outside, I smell smoke, smoke alarm goes off.  I come inside, and the guy doing that pipe just so happen to burn my wall.  Not a little, try a 1ft x 1 ft patch with a map gas torch.  Midnight they leave, coming back next day to finish.

6)  It is now Friday, day 7 of this.  It is after 6pm.  Still not done.  Plastic everywhere, everything is covered except like ceiling lights covered with tape.  Guy was finishing the patches with a spray gun.  He left shortly after that.  While he was taking down the plastic the supervisor showed up and said they were done.  Thankfully right..  He bolts before I could inspect it.  The ceiling lights still were taped up.  I had to take it down.  

7)  Next day.   It is a hotter day, I go to turn my AC on.  Nothing.  So I go into my attic to see what the deal is.  New water pipes were run right next to my central unit, so to make it work they disconnected the power from my AC unit.  Really?  So I cleaned it up and made it look semi professional and restored power to my AC.  Funny part about this is my neighbor had the same issue, but she paid an AC company 300 bucks to do it for her.  Repipe1 refused to pick up the bill for her.

8)  After the AC, I knew there was no trusting this company.  Inspect everything.  They used dry wall patches on some parts.  If anyone has ever dealt with these, some come with a sticky side to make it stick.  Then you paste puty or joint compound over it.  You think they took the paper off to make it stick.  Nope, soon as I touched it they fell off with the puty on it giving me 2 holes.  Go look at another spot.  The copper pipes they abandoned in the wall were now sticking out the patched up holes in the kitchen, bathroom, and laundry room.  Guess I should have instructed them to cut the 90 degree elbows off the copper pipes as well or attached them back onto the supporting beam on which they came from.  Instead of trying to deal with these guys again, I fixed it all the correct way, even the burnt patch on my wall.

I can't rate it a ZERO.  Wish I could.  I WOULD ONLY CALL REPIPE1 if you are demolishing a place, then they would have to be instructed on how to do it properly.
Raha J.
Raha J.
5/21/2018
Their is lack of communication from their part and when you complain they would just stop service on your home. Jim Mickelson and Pathy Roblado can't care less about your concerns and complaints.  They left our unit unfinished and with such a mess for almost a week and not even considering our living conditions in this mess. When I complained about this scituation Pathy said that she doesn't want to hear it and if I repeat my problem again she would refuse to help me and as soon as I opened my mouth she hanged up on me. I am taking this problem to my HOA. For those of you who are voting for repiping project in your condos in Laguna Niguel,  do not vote for them.  #Ross Construction does not overview the project if any water damage happens during this repiping.
Jennie B.
Jennie B.
01/02/2023 12:00:00 SA
This company was referred by 3 of our friends. We had the entire house repiped and a new water heater. They were speedy to reply on a Sunday and come to the house for an estimate. Started the project a few days later. The workers were respectful of the house and clean. They did a good job. After the inspection they did have to come back twice to fix a few things. The drywall team did a good job too. Their texture match was really good. Had to come back to fix one wall but all others were seamless.
Zara A.
Zara A.
03/04/2016 12:00:00 SA
I used this pluming company two times for some plumbing issue that I had at my property. The company's customer service was very satisfying. The dispatcher responded to my request immediately and scheduled the site visit on the same day. The technician showed up at my property on time and fixed my plumbing issue on the same day. Also he was very professional and polite. I was very happy with both service and price. I highly recommend this plumbing company.
Dick I.
Dick I.
02/08/2013 12:00:00 SA
Having just completed the Pex repipe of our 2 story, 3brm, 2 1/2 bath home in Mission Viejo we are pleased to forward this recommendation.

The scheduling of our work was quick and as promised.  The first day a crew of five arrived on time and were quickly at work.  By the end of the day our whole-house plumbing had been changed over to Pex, the protective materials had been removed and the site had been cleaned up.  We had running water that evening; NO more leaks - yeah!  That afternoon the office called and told me the building inspector was coming the next morning

Day 2 the inspector came as promised and the job passed with flying colors.

On Day 3 the patching crew arrived on time and placed new protective coverings everywhere.  The work was done professionally and the crew leader promptly addressed any areas of concern I had.  Our house required multiple access holes in the exterior stucco which were closed up and finished in a matching texture.  I couldn't ask for anything better  Cleanup at the end of day was as expected; nice and neat.

We are extremely satisfied with the price paid and the work produced by Repipe1.  Their excellent work crews (which are employees by the way - not subcontractors) and the office staff are very professional.  Our highest recommendation goes to Repipe1.

Dick and Jan Infield
Vicky S.
Vicky S.
06/09/2021 12:00:00 SA
Well I must have gotten the B team and not the A team.  I will say they try their best to keep your home clean from drywall dust so that was a plus. And that they can Repipe in one day.  This is where it gets bad hence the two stars. I had just remodeled my master tub and shower and ask them to be careful with the fixtures. Well whatever they did caused my spout and shower handle to be misaligned and the silicone caulking was so horrible it was the first thing I saw when they were finished not to mention the spout was lose. Had to have two of their plumbers out but they just did the minimum and didn't even notice the lose and crooked spout. Then they didn't tighten the washing machine water line and it was leaking for two days down the drywall. Really!!! You over tighten the shower heads so that I can't even get them off but you don't tighten the washer. The other thing is they are terrible with the drywall texturing. Does not match the texture on other walls. They are a little heavy handed on the spray I guess.  Would I recommend them... maybe. Wish I would have looked at others.

I revised this from a two star to four because their customer service is on top of making sure the customer is happy. Still don't like some of the texturing but I can live with it.
Scott S.
Scott S.
07/01/2015 12:00:00 SA
Everyone can have a bad start, it all about how you come through in the end.  This is a four star review because they sent the B team to my house the first day.  It was evident immediately speaking with the guy that showed up.  A couple of calls to the office and they assured me they would start over the next day and I would be satisfied.  I was skeptical, but agreed.  Switching firms was an option, but they made me glad that I gave them a second chance.  The crew that showed up the next day was professional and on their game from the moment they rang the doorbell.  All the equipment and supplies were laid out, everything was covered and twelve hours later all the piping was replaced, the water was on and the house was as clean as it could be considering all the holes.  Next day the inspection went great and the City inspector was very complimentary of their work.  Day 3 the patch team showed up.  Again, very organized and professional.  Twelve hours later they were done, cleaned up and out of the house.  The guy that handled the texture was absolutely the best I have ever seen.  Once the painting was completed, the house looks as good as new.

I had expected a nightmare.  If it had not been for the 1st day misstep, this would have been a 5 star review.  They recovered beautifully, but the guy on the first day was so bad I still can't overlook it.
Tom M.
Tom M.
06/01/2022 12:00:00 SA
To avoid leaks from our copper plumbing, we contacted Repipe1 because some of our neighbors had such a great experience working with them. We, too, are very satisfied with Repipe1. Both the repiping crew and the plastering crew were amazing. They were so respectful, courteous and professional. Our two-story home was repiped in 1 day and the plastering crew was done in 11/2 days.
We strongly suggest that if you need to have your house repiped, Repipe1 is the company to choose. They are straightforward, honest, professional and efficient. Now we have some peace of mind knowing that we won't have leaks from our 30-year old copper pipes.
Anthony S.
Anthony S.
07/09/2013 12:00:00 SA
I was very pleased with the quality and the timely manner all the work was completed. They were on time very clean when work was completed and the price was much lower than any other bid we received. The overall experience from start to finish went exceptionally quick. But most of all Trouble Free.  I would recommend most definitely.
Jeff M.
Jeff M.
10/18/2017
Thank you to everyone at Repipe1 for the outstanding job that you did at my home. Your people worked like a well-oiled machine. They were polite, professional, efficient, and managed a total repipe job -- from repiping, inspection approvals, drywall and cleanup in a matter of three days total. The pricing was very competitive, the communications were impressive, and I can't recommend your team highly enough.
Stacy B.
Stacy B.
4/29/2020
I currently rent a property in OC and to my luck after a 12+ hour shift I arrived home to a flooded bathroom. I am a RN and due to the pandemic I rarely get any sleep now a days. I immediately called my landlord who had the HOA's plumber come out and inspect. The plumber who was dispatched was very respectful and proficiently located the leak. I was quite impressed with their procedures as the plumber came suited up in protective equipment and laid floor protection before doing any work. Unfortunately, he was unable to make the repair that same night because the leaking pipe was located on the concrete slab.
However, he took his time to educate me on how to shut off and on the water as needed. He also set fans and other machines to assist with the dry out of the structure.

Since the community I live in is already going through a community repipe project with Repipe1, I was scheduled to repipe my home on emergency basis that same week. I decided to have Repipe1 install a lockbox at my property because I work long hours and my availability would only delay this project. The re-pipe of the property was really smooth and I had complete use of my water on the first day of the project! Yes, the first day! Impressive. The restoration work took about 7 days and I will admit this was probably the biggest hassle of the project but non the less I was updated on the regular and I always arrived home to clean house.

The repairs commenced about one week after the machines were pulled and the reconstruction team came on consecutive days until the repairs were complete. The entire repipe and restoration procedure took about 3 weeks and my home is FINALLY back to normal, and even though I never want to experience this ever again! I am glad I dealt with a company with extreme knowledge and efficiency. Highly recommended company.
John P.
John P.
1/31/2019
Repipe1 has just completed their installation of PEX in my 40 year old Laguna Niguel home.  I can't say enough about how happy we were to deal with this wonderful company.  They installed PEX in one day as promised to our 3 bathroom home.  They arrived at 7:45 AM and were done about 6:00 PM.  The 8 man crew was supervised by Saul Gastelum and I can't say enough about how happy I went with Repipe1.  The building inspector, although he can't promote a private company, assured me I would be happy with results from this company.  And I am!  Prospective customers, If you have questions, call me at #(949) 290-7471
Chris Pugh
Dwayne L.
Dwayne L.
2/28/2018
I'm as surprised as you to hear me say it was a great experience. Our community was having a lot is issues with slab leaks and pipe leaks in the walls. Repipe 1 was contracted to take one the community wide project of repiping the homes.

We weren't thrilled at being told this was happening and the inconvenience that goes along with such a project. Fortunately we hadn't experienced any issues but I get it, it was more than likely in our future.

The day came and the project was underway. Couple hiccoughs along the way didn't help our experience.  Why the 5-star rating you ask?

Supervisors Ryan H and Joe B that's why! They were responsive, informative of what was planned and would take place; and personally took on the extra components of our project. They made themselves available for questions and are a fantastic ambassador for the company.

The crews that worked on our home were respectful, clean, and FAST. I know ours may not be typical of every project but their work standard will be. They came in, tarped off work areas to minimize any impact on the non-work areas and got after it. Drywall crew was amazing. Patching and repairing all areas to where you cannot find the access points. Paint crew in and out in a day and looks great.

Not to take anything away from any of the company's other crew members, but Ryan and Joe made the experience bearable.  They really went the extra mile in making sure the project was ready for the inspection day - in spite of the surprises early visit.

Thanks guys for making what could be an unpleasant experience a bit better.
Steve N.
Steve N.
10/19/2017
We suffered a So CA rite to home ownership, a slab leak. It took out thousands of dollars of wood floors, and 100's of square feet of drywall. Almost all of our neighbors did a re-pipe with PEX, most after a slab leak or pinhole leaks, some did the re-pipe prior to any leaks. Speaking to neighbors, RePipe1 was the one we wanted to use.
From the day that Greg W. came to inspect the home and write the quote, until the crews finished, we had 100% confidence. The re-pipe crew not only showed up on time, they arrived early and did a full walk-through. Some of them had been in the neighborhood prior and knew our floorplan well.
We had a crew of 5 guys, and they worked quickly, and covered all of our surfaces. We have three baths, so it wasn't a small job. They screened off the lower part of the house they didn't have to access with plastic sheeting. The started at 715am, and were wiping and sweeping things down by 230pm.
They had to cut about 50-60 access holes in our drywall, but they didn't have to cut any of the crown molding or baseboards.
The next day, we had the city inspector come and walk the job before the walls were closed (RePipe1 handled 100% of the city permit process and scheduling). The plumbing passed 100% - he just asked that a sheer wall that had to be opened up, be repaired in a certain way. A RePipe crew came back the next day, and not only did the sheer wall repair, they started to patch all the drywall. They even coordinated to have the city inspector come back for the sheer wall inspection before they closed up the walls. He singed off and the drywall repair was done, and textured, by 530pm that night. While a patch is a patch, most of their work will be invisable to the naked eye once we get paint. Thankfully they didn't have to break much stucco, save around one outdoor hose spigot.
I had one spot of texture that stuck out with the painters who I had come to quote the paint job the next day. RePipe sent the same drywall crew to fix it - no problem. Tina was our coordinator at RePipe, and it seems like we got a daily call from her to make sure things were progressing, and to make sure no steps were missed. We got final sign off from the city, and are looking forward to years and years (25 I think) of worry-free pipes.
Sonya J.
Sonya J.
10/29/2022
I've been using Repipe 1 for a few years.  They've repiped 2 homes for me and completed many other projects.

Today, I received exceptional service from Alberto Juarez, who arrived at my early this morning to address a water emergency.  He explained to me what was going on and quickly resolved the issue.  While at my house, he also checked my water pressure and helped me toss out wet towels.  Not only did I receive great service, but also he was very kind and took the time to answer my many questions about this issue and others.  I know he has a full schedule today so I appreciated the time he spent ensuring I received the best service.  I highly recommend Alberto and Repipe1.
Patricia L.
Patricia L.
4/17/2018
Everyone dreads having their house re-piped.  Here's the good news:  there's a company that makes it as easy as possible, Repipe1.  The whole house in two days, with water in the evening between.  It is amazing how, through holes here and there, the whole house has new water pipes.  And all pretty copper.  And, after the piping, comes a master patcher.  The holes are all gone and the areas are paint ready.  Thanks to Oscar and Walter and their assistants and to Sam in the office.  I could not be happier and I highly recommend Repipe1.
Linda H.
Linda H.
1/27/2018
Repipe 1 was very professional and went out of their way during our  repipe using the Pex product. The entire project took one week. The various crew was very courteous, prompt and careful. If you are considering a repipe of your home, I would highly recommend Repipe 1.
Alicia A.
Alicia A.
6/23/2015
About two months ago I noticed a weird smell around my house; I called out a leak detection company and unfortunately it turned out to be a slab leak. My neighbor had recently had his home repiped so he referred me to REPIPE1, I gave them a call late at night and surprisingly a live person answered (I hate automated answering machines), the representative was very polite and kindly scheduled me for a next day appointment...

The gentleman who came to my house the next day was very knowledgeable he made me aware that not only did I need a repipe but water damage remediation, UGH!! I thought this would for sure drill a hole in my pocket and I thought I would now have to deal with two different companies, what a hassle! Luckily REPIPE1 has several different departments and one of them is the water restoration department... The gentleman scheduled a water technician to come within the hour; they both helped me open a claim through my parents insurance (my house is under my parent's name).

Within the same week, my house was repiped. The restoration process took a little longer to complete, but it is completely understandable since REPIPE1 had to get approvals from my insurance for every step, I rarely had to communicate with my insurance myself, REPIPE1 did all the communication. I am a full time student and employee and I really don't have much time to deal with situations like this. We had a couple of bumps along the way but hey nothing is ever perfect right? This was definitely not a fun experience but REPIPE1 sure did save me a HUGE headache, from the workers to the customer service and the work itself they really handled it very well, my round of applause goes to them!

P.S. REPIPE1 got my insurance to replace my engineered wood floor and paint the affected rooms along with the replacement of other building material and personal items, I finally got to see the rainbow after the storm, my house looks soooooooooo much better than before!
Kelly K.
Kelly K.
06/06/2018 12:00:00 SA
Repipe1 is a first rate company and we are thoroughly impressed with their work!  We had my sister's house repiped with pex pipes by Repipe1 and they exceeded our expectations in every way!

- Our sales rep, Josh was wonderful, helpful, and very honest.  He explained what the process and the timeline would be for repiping, inspections, patching, etc.  Everything that Josh promised, Repipe1 was able to provide.
- The day of repiping, Rafael came out with four other workers and they started promptly at 8am (some came as early as 7am and waited outside).  Each men worked efficiently and quickly (after preparing/covering everything with plastic sheets first) and the job was done by 4pm.  They were all very friendly and even cleaned up everything.
- Next, the inspector came out the next day to inspect the work. Then the patch team, Josue and Reuben came out in few days and did a marvelous job of patching & texturizing so that we could not even tell that the wall had been cut open.
- The inspector came out again to inspect the patch work and a Supervisor, Enrique came out to make sure everything was done properly and even hung our large bathroom mirror back on the wall, once patching was dried.  
- Throughout all the process, Tina, the scheduler was very accommodating to our schedule and informed us everyday what the next step would be.  She is probably the busiest person in the company, yet she always answered our calls and followed up on her promises.

Thank you Repipe1 for making the repiping process a breeze!  We are amazed at how efficiently everyone worked.  We highly recommend Repipe1 for repiping a home!
Dustin F.
Dustin F.
7/23/2013
My water bill was though the roof last month so I sent my landlord an email about the bill and 2 days later Repipe1 showed up on my doorstep. Jim, the project manager was there for about 20 min inspecting the drywall and bathrooms and he said thank you for your time and left. I got a phone call a day later from my landlord with a schedule for a repipe. The plumbers showed up the following weekend and started opening holes in the walls. I moved into a hotel for a few nights while they worked but I was going back and forth picking up items I needed so I got a chance to observe there work. The guys worked very fast and took apart the house and put it back together in a couple days! I physically can't see the pipes they installed but all I care about is the water bill. Overall I was impressed by how fast the walls were put back together. We've had work done in the past and contractors are normally unreliable and take there sweet time finishing everything but repipe1 and in and out like a whirlwind
Chantal B.
Chantal B.
12/03/2018 12:00:00 SA
Had a slab leak in our kitchen and re-pipe one was able to come out that same day to Find, cap it. They have since done an amazing job re-piping our entire house with PEX including drywalling and patching the hundreds of holes. Very receptive and professional crew.
I do have to say, the first crew showed up and said I had to move everything out of my garage so I had to turn them away, schedule movers the next day to move everything into a storage unit in order for the Repipe team to access the garage. That first crew was ignorant and disrespectful, they were smoking in my driveway and visibly pissed I wasn't told about needing full garage access. I called the office immediately and rescheduled a different crew for two days later which was the best anyway.
Cyndy J.
Cyndy J.
3/28/2018
The thought of having to re-pipe absolutely terrified me, but after talking with Tony from Repipe 1 he explained everything is such great detail and made me feel confident I was choosing the best company for the job. I realized once you understand the process the fear goes away! He did a fantastic job in explaining everything. This is no easy job for anyone involved but Re-pipe 1 came in and completed the re-pipe in 1 day, the next day 2 is the Rough Plumbing of the new pipes inspection, Day 3 is the patch and texture, Day 4 is Final Plumbing Inspection, Day 5 you hire your own painter to come in and paint. It's better to just bite the bullet and repipe than to have to live through another leak! To repipe is much easier than living through that whole repair process plus its so very costly too! Make your life easier and go with Re-Pipe 1... We are so glad we picked the right company! No more leaks! We went ahead and bought new hot water heater and shower/tub trim kits with the new valves that connect to the new Pex pipes and they install it all for free!
Cindy G.
Cindy G.
7/23/2021
We recently had a plastic canister burst in the our kitchen which caused major water damage to our kitchen. Even though this incident was not caused by a slam leak or other type of piping issue, we chose to repipe our home to save any future water challenges.  Repipe1 was very competitive in their pricing and their team was top notch.  They were timely in their start and finish times, took very good care of our property and did great clean-up, and they came back to make certain any and all patching/texturing was just right and that all loose ends were completed.  Some of the team members we interacted with that we'd like to mention as doing a great job with customer care and response times were as follows:   Enrique, Wilfer, Ricardo, Zaul, Cruz, Dalilah, Karla, Sharra, and Esrain, among many others who were great and are too many to name.  The teams were very professional, they were skilled in their various areas, and they went out of their way to make certain we were happy with the end result.  We would recommend Repipe1 for any homeowner looking to secure this area of their home and who expect great service.  Thanks to this great team! Cindy G.
david l.
david l.
12/07/2019 12:00:00 SA
I'll make a long story short.  Extensive water damage due to pipe leak. Used Repipe 1 to replace all water pipes in the home.  They were fast.  All work completed in two days including patching the holes (not including  re-painting).  They were professional.  All interactions with estimator, workers and front office staff were superb.  They are knowledgeable and value customer satisfaction.  They are good - City inspector found no flaws and said that Repipe 1 has a reputation for going above and beyond what is required by code.  Thanks, all.
Serra C.
Serra C.
4/18/2018
Wow!!! Repipe 1 is AWESOME!!!! I am thoroughly impressed!!!

The supervisor, Michael Poloski, is SUPER professional, polite, punctual & he was even able to change out my very old, EXTREMELY rusted and corroded bathroom sink faucet without any problems!! He even cleaned up the area and wiped everything down! What a lifesaver! And he made sure to thoroughly inspect and installed a Smoke and Carbon detector so I could pass the city inspection with flying colors!

The Plumber, Martin, and his team were also punctual, super polite, professional and outstanding in their covering of all my personal items and shielding the inside of my home as much as possible from all the dust! I was shocked how clean and efficient they all were! And fast!

Freddy and his drywall team were also Amazing! Very professional, fast and everything was surprisingly SUPER clean after each day that EVERYONE came and worked!

Such a hard working, professional team and company!!! Supervisor Michael Poloski and the whole crew did such an AMAZING JOB!!! I feel SO blessed to have had them work on my home.

Ryan even came by for one more inspection with the City Inspector to make sure all was good and safe!

I can't even tell afterwards that my walls or ceilings were even touched! And i love love LOVE how BEAUTIFULLY they installed all the new shower faucets, 3 toilets and my bathroom faucet! I am SO happy with the results!

THANK YOU MICHAEL AND REPIPE 1!!!

I would definitely recommend you to ALL my friends and family!!
Ali K.
Ali K.
7/28/2015
I have had to use Repipe 1's services on two separate occasions in the last 6 months and I couldn't be happier. Having a sprinkler fail and flood your house from above and ruin two floors of your home is the worst flood experience I believe you can have. Repipe 1 was at my door at 7am the morning of with 4 highly professional guys and immediately started vacuuming up water and moving valuables to safety. Josh was great and well experienced and immediately had a game plan for such a large disaster. They were very thorough and did very well with scheduling next steps and they always came through on their promises. I would highly recommend Repipe to anyone who needs small or large plumbing related jobs.
keith w.
keith w.
04/09/2016 12:00:00 SA
Ok, so I am a plumber also but live in the Pacific NW. Needed a re pipe on a home that my aunt owned and she passed away so we could sell it. This company is the best! Especially Greg! Came out quickly gave a very fair price and did the work right away. They also did the sheet rock repairs. I always thought most reviews on Yelp were family members of the company but this one is not! Five Stars!
Fabiana G.
Fabiana G.
03/07/2020 12:00:00 SA
Just wanted to mention that Jazmin and Karla were super helpful when I called in to get more information on re piping our home. Thanks for the help!

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