Description
Affordable home and office maintenance services. SF Valley, West Los Angeles, and Ventura County. Licensed Electricians, Plumbers, Handyman. Also providing carpentry, painting, and masonry. It's our goal to turn first time customers into lifelong clients with just one service call! No job is too big or too small, we'll do anything from replacing light bulbs to replacing the water heater.
HISTORY
Established in 2001.
Rich the Handyman of Chatsworth, Ca started in construction repairs in 1983. Plumbing and Electrical was the Tradesmen specialty trade of choice. Know as the Water Heater Man of the San Fernando Valley. Los Angeles Country is where most of the service call are requested by our loyal customers. Please call request service today.
ABOUT BUSINESS OWNER
Rich the Handyman Plumber Electrician has worked in construction repairs trades since 1983.
The Water Heater Man of Los Angeles has been his nickname since receiving his California state contractors license.
4 licensed Handyman #815985.
Plumbing C-36
Electrical C-10
HVAC C-20
General Contractor - B
Call today and speak personally to Rich the Los Angeles Mr Handyman
SERVICES
Toilet Installation, Plumbing Services, Appliance Installation, Caulking, Doorbell Repair, Security System Installation, Commercial Services, Drain Cleaning, Electrical Panel Repair, Faucet Repair, Garbage Disposal Installation, Gas Line Services, Generator Repair, Heater Repair, Installs Customer Purchased Materials, Lighting Repair, Circuit Breaker Repair, Virtual Consultations, Outlet Repair, Pipe Installation, Residential Services, Smoke Detector Installation, Solar Panel Repair, Water Filter Services, Water Heater Repair, Wiring Repair, Emergency Services, Sink Installation, Bathtub and Shower Repair, Faucet Installation, Pipe Repair, Sink Repair, Drain Installation, Electrical Panel Installation, EV Charging Station Installation, Furniture Assembly, Garbage Disposal Repair, Generator Installation, Heater Installation, Home Theater Installation, Lighting Installation, Circuit Breaker Installation and Replacement, Doorbell Installation and Replacement, Outlet Installation, Picture and Mirror Hanging, Leak Detection, Security System Repair, Solar Panel Installation, Toilet Repair, Water Heater Installation, Wiring Installation, ,
Reviews
I'm so lucky to have found R&K. Great customer service/communication. While providing superior professionalism. All jobs requested were completed very effectively quick and efficiently. Will definitely contact for any future projects. Also will be recommending to friends and family. Thanks again!
I would like to give a shout out to Rick at R/K Tradesman. I contacted Rick via Yelp. I found him to be very polite and knowledgeable. I was seeking handyman services on a Sunday afternoon and got an immediately response. Rick went out his way to locate a handyman in my area. Not only did it save me money but he recommended a handyman that was reasonable and very knowledgeable in rebuilding lamps. Thanks Rick for your help and patience, that meant a lot to us ,in being fairly new in this state. If and when needs arises, I wouldn't hesitate to contact you.
Again thanks, Charles P. SFV
Jay H.
02/04/2022 12:00:00 SA
We needed to have some security cameras installed along with some low Voltage pathway lights that also needed to be installed.
Rich came out right as planned and did a fantastic job. He is the best and I wouldn't hesitate calling him or recommending him to friends and family.
A real gem!
Needed a new mailbox put in, and remove the old one. Rich responded very quickly to the request and was able to come out the next day. He arrived on time, efficiently did the work, and cleaned up. It's difficult to find someone to be so responsive and good for such a small job. Plus he's licensed and insured. Thank you Rich!
Kenneth W.
11/12/2022 12:00:00 SA
Rich responded quickly on a Saturday and did what he said he would do, when he said he would do it, and charged what he said he would charge. So, that's five stars in my book. Great trustworthy service. Highly recommended.
Amy P.
07/07/2021 12:00:00 SA
Highly, highly recommend! Rich responded immediately with a very specific and detailed quote. He came out the next morning to fix the terrible botched installation job that had been done by someone else on our sink and appliances. He took everything apart and redid it correctly and checked everything to make sure it was working properly. He worked quickly and kept us informed every step of the way. I feel very confident in our new set up thanks to Rich. He will be my first call for all future jobs.
Update: I did not use his services, nor do I plan on it, not sure why he is offering my number to strangers for an honest review on how uncomfortable I was regarding this discussion when I called about checking to see if he was licensed, insured and vaccinated. Not only has he called me after posting this review but has offered my information because i posted a review on how I did not feel that the conversation was professional but the lack of concern for a global pandemic, my issues were not about his vaccination status or following his doctors orders but the comments that followed after that seemed to not have the seriousness of COVID. Interesting that he wants me fired for following my works request to check vaccination status.
Called for information and asked if he was licensed, insured and vaccinated. he spent the entire time talking about how I shouldn't worry about Covid spewing up every conspiracy theory when I was just trying to see if they are vaccinated. Because seems really misinformed and would not stop saying conspiracy theories, even eventually brought up immigration, not sure why but would not stop. No thanks.
To reply to his response, I let him know that I have members in my family who are drs who have data to support their information so I will continue to listen to them, as well as family who work in Texas and on the border and how helpful some research would be. Did not bring up any of this and was just trying to get an estimate from someone licensed insured and vaccinated. Not have a discussion on politics. Though his lack of understanding on an airborne virus is concerning enough to share for those wanting to keep their family safe.
Teresa B.
10/12/2020 12:00:00 SA
Be prepared to negotiate, as he may try to take advantage of you if he thinks it'll work.
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I needed a utility sink installed in my garage. Rich responded quickly and the result is adequate: sink is installed and working.
However, I am so unsatisfied with the interaction that I feel I should feedback to the community. I want to warn people that he might try to work you up for more than you thought you'd be paying. In my case, we agreed on $750 to do the job but while he was in the middle of the job he said he needed more materials so it would be $850 if i agreed. I was disappointed but said fine since he was already there and I am a busy person who is also very non-confrontational. At the end he asked for $900 for still additional materials.
I also noticed after he left that he must have used my material from my house without asking -- he unloaded almost an entire tube of my window caulk to patch the hole in the wall where the water lines now run :(
rich is the most talented plumber, electrician, etc, etc.
when people talk about handyman, this is what they want.
extremely detailed with the process! doing the job correctly, is what he is all about! he performs the project quickly and permanently! very knowledgable. when he is working on a job, at my house, i usually remember another job, for him to take care of while he's here! need a problem fixed, don't stress, call rich.
818.674.3877
We just moved into a new home in Chatsworth and was looking for a jack of all trades to assist us with a laundry list of upgrades and repairs. After scouring Yelp for options, I came across Rich and he came right out to meet us/quote us on some of the repairs.
I cannot recommend him enough. He is fast, efficient, and goes the extra mile to make sure things are fixed/installed professionally and neatly. For example, I needed a shelf installed over our refrigerator. Without asking, he added extra bracing to the shelf to secure it better and even went as far as staining the bracing to match the surrounding cabinetry. We also had some electrical re-routing to do. He fixed that right up and went as far as neatening up the switch plates with new, clean covers. We don't have to ask him to go the extra mile, he just does it - it's such a huge relief after dealing with others who are late, unprofessional, and do shoddy jobs.
You call him, he's there. His services are such a wonderful addition to our new home - we couldn't have moved in and got settled without him.
Responded within the hour of my 'request quote' on Yelp. Showed up a few hours later and fixed my Nest Thermostat issue within the hour! I reached out to several other trades and none of them would help me because it wasn't a big enough job. Rich got after it and now I can just relax and enjoy my A/C. Thank you Rich!
Rich was great. Skilled craftsman, responsive, offered advice when asked for it, and flexible when I needed it. Nice guy too. A pleasure to work with.
Heres his truck too.
YELP BEST HANDYMAN near me the LOS ANGELES ELECTRICIAN PLUMBER HANDYMAN 818-674-3877 RK ELECTRICAL PLUMBING MR R&K TRADESMEN _ RNK - R and K TRADESMAN of Glendale Eagle Rock Sherman Oaks Northridge Malibu Chatsworth Granada Burbank Glendale Santa Monica Venice Woodland Hills Los Angeles Valley Village Tarzana Reseda Hidden Simi Valley Thousand Oaks Agoura Oak Bell canyon Canoga Park poo Hollywood Marina Del Rey Culver City Hancock Park San Fernando Valley Porter Ranch Toluka Lake Lake View Terrace Valley Village Winnetka North Hollywood Moorpark Camarillo Van Nuys Oxnard Sun Valley Pacoima Newhall Arleta Panorama City Universal City Santa Clarita Valencia La Canada Crescenta Shadow Westlake Village Tujunga Stonehurst Montrose Balboa Sherman Village Los Feliz Valley Glen Sylmar Pacific Palicades West Los Angeles Westwood Melrose Hollywood Hills Calabasas West Hollywood Encino Brentwood Studio City Beverly Hills Bel Air Canyon Country Sears RNK TV WALL MOUNT INSTALLATION WATER HEATER CEILING FANS GARBAGE DISPOSAL NEST THERMOSTAT RING DOORBELL REALTOR'S INSPECTION REPAIRS LIST ELECTRIC CAR CHARGER INSTALLATION
A well credentialed man. He showed up quickly...and on time. His knowledge impressed me. Me: 17 years construction, 6 years contractor, 20 years municipal inspector...and yes I was impressed. He is straight forward. Doesn't try to up sell you. Knows problem...fixes it. Reliable.
Very amazing service. Called for some help with a couple outlets and a ceiling fan thinking it would take a week to get an appointment but he showed up the same day and took care of it super fast! I highly recommend!
Rich came out to help us in the middle of a Sunday within 30 minutes of my text and was great! Very responsive! He was in and out within 2 hours and left back to his family pool day!!! Hardworking, very personable and likable. Was even kind enough to make sure he was closing the door every time so the kitty wouldn't get out. Wore a mask the whole time and did a clean job. Thank you so much for coming out!
Paul P.
10/07/2020 12:00:00 SA
Rich the Handyman showed up on time and saved the day! He restored our power in minutes. Thanks Rich!
I just used R&K to install a light fixture and they couldn't have been better. Rich was accommodating to my schedule and showed up exactly when he said he would be there. He even replaced a missing nut. The cost was exactly what he quoted. Ignore the need for paint in my picture, that's totally on me. I would definitely use him again.
Needed a garbage disposal replaced and called a couple of places. Rich was as efficient as he was responsive - the latter of which should be held in as high of importance as other criteria when getting bids. He holds multiple licenses so his quotes are justified. My experience with him proved the notion that's it's best to get it right the first time.
A day later I noticed my water heater leaking. I skipped calling the vendor listed on the water heater and texted Rich a photo instead. He immediately responded, checked my warranty status and called around for stock- all on Christmas Eve day. Long story short, the exact equipment needed was not readily available on Christmas Eve but Rich worked to get it as soon as physically possible and had our unit replaced and had hot water running in no time.
Would recommend him to anyone in need of his services.
Such quick and efficient service! I was extremely satisfied with our communications and the timely responses. I was going crazy when my hard wired smoke detector could not be reset and Rich came over right away after getting the parts and came to the rescue. Saved his info for future needs!! Thanks, Rich!
This is the aecond time Rich Handyman Services, has come to our rescue. Both, for Plumbing Services.
Rich is quick on eliminating problems, that could be time consuming, and then locating the problem, and fixing quickly.
No standing around. Just get it done, reasonably!
Dion J.
10/03/2018 12:00:00 SA
I contacted R&K Tradesman for a quote and they are quick to contact you back with a reply and quote. I loved how they called to ask me the details of the project before giving a quote. Unlike most places will give you a quote then jack the price up $200 or move when they arrive.
As far as the 1 and 2 Star reviews on this company. I run my own business and I can tell you time and time again that when I client tells me they have been looking on Craigslist for work done, it will ALWAYS end bad for the company. I always refuse to work with clients, who want to hire me after searching on Craigslist. That Old saying, You get what you pay for. 8-10 times the people, who look for work on Craigslist are either new and need to build their portfolio, don't have license or insurance.
Clients must understand, yes Companies who charge more have more cost involved.
No one goes to a restaurant and tells the location, to lower their prices because another restaurant down the street is lower. Nor does anyone after getting their groceries scan ask the Cashier to lower the price, because the 99 Cent store or Food for Less offers the same thing but cheaper.
The same thing goes for PROFESSIONAL LICENCED and INSURED workers. You go with the people/company you can afford.
Like I said, I got other offers from other handmen on yelp, but does not mean I have ANY negative feels towards this company, because as a consumer I decided to go with company I felt best fits my budget and my needs.
When I told them I was going with someone else, they replied with a Thank you for letting them know.
I feel the 1 Star review on this site are that 10% people, who no matter what are never happy no matter how great of a job someone does. I believe Rick when he said the couple used his licence to hire a cheaper company with no licence to do the work. And if they read this, FYI it is a crime and considered Fraud when you use one Contractors License to have work done. It be a Felony Offense if Mr. Rick contacts Southern Contractors State Licence Board CSLB's (Statewide Investigative Fraud Team) SWIFT at 12501 East Imperial Highway, Suite 610 Norwalk, CA 90650 Office numbers (562) 345-7600. It's really simple to find out from contacting the Landlords to verify work was approved and done.
I called Rich about some electrical issues I was having and without even coming out, he gave me advice if some small changes to make that are going to save me hundreds or thousands of dollars! He obviously knows his stuff and is super helpful. It's rare these days to find someone that does business like this and actually wants to HELP their customers, but Rich is a breath of fresh air. Thanks again Rich!
I have never written a review on Yelp or anywhere else, but the service that I received from Rich and his company R&K Tradesman. I had a real issue in my condo and I needed plumbing help as fast as possible. I called and to my happy surprise a live voice , Rich was on the line with me. He asked me to text him pictures and descriptions of my two separate issues. I had a leaking pipe that needed to be repaired under my bathroom sink. The second issue was that I needed my kitchen faucet and my trash compactor replaced. He responded immediately and that I should go buy the new faucet and trash compactor. I asked for an estimate and he gave me a price . I had to try and negotiate something a bit lower and he was giving me an excellent price. I said that I wanted to speak to a few other plumbers. Truth is I didn't call that many plumbers , just 4 or 5. Then I stopped wasting my time and called Rich and we set up an appointment for the next morning. He arrived on time and came in and started to get right to work. Rich let me know that I had purchased the wrong faucet for my sink. He said that I should go get the right one and he had plenty of work to do while I was gone. Keep in mind that I had just met Rich, and normally I wouldn't leave somebody that I just met alone in my condo. I could tell right away that Rich was a guy I could trust. I ran to the hardware store and got the right faucet set. Not only had he gotten The bathroom issue resolved. Bottom line is R&K Tradesman great service. Clean, fast and trustworthy. I finally have found a plumber that I can trust. I told Rich that I would also call him about any project that I might be doing in my condo that he might able to do for me in the future. Great Guy !
Great company!!Thanks Rich !
I needed help switching out a burned out light fixture in the kitchen- Rich was so quick to respond and was able to come the same day! He also helped put up some shelving and hangings we had been needing to get to. He even patched up some of the holes I made trying to DIY it Fast and efficient! Recommended
R. Grace R.
05/01/2015 12:00:00 SA
Today I had the misfortune of needing a handyman to help me with an electrical problem I was having in my home.
However I had the great fortune to be referred to R&K tradesmen. I had a very positive experience when I called. Michelle was very professional. They were able to attend to me immediately. Within 30 minutes of calling them they were at my door as promised. Rich identified the problem very quickly and got it fixed. He even fixed another problem at my house during the same visit. With an electrical problem if it is not repaired correctly you risk burning down your house. So I felt very good knowing that they had contractors licenses in four different trades.
I am definitely going to keep the refrigerator magnet right on the front door should I need any of this kind of work again.
You can take a risk hiring someone who's not license. But it's not worth it to me to have to hire someone to come back and fix what the unlicensed person messed up. happy repairs!
Emilio A.
09/08/2019 12:00:00 SA
Called R & K Tradesmen and Rich was quick to reply. Had some faulty electrical issue and he was able resolve within minutes. Also Rich keep you updated on his arrival time.
Will definitely utilize their services in the future.
Rich was great! He returned my call right away and was at my house less than two hours later. He was fast and efficient doing my electrical work, who could ask for more. Would definitely use him again!
Nicolette L.
09/09/2015 12:00:00 SA
When people on here say FAST they mean F-A-S-T. I had a washer/dryer delivered today and I needed the dryer to be connected. I called Michelle when the guys were just finished with the delivery and Rich got here while I was still signing the paperwork. They went in and got right to work (oh wow, I'm awful...I just realized I didn't offer them any water or anything...sorry guys).
I didn't have a gas line that was needed so they sold me one at a reasonable price. Rich moved the equipment around to make sure that my door wouldn't hit it and then explained a small issue with the heat function of the dryer (because of how my laundry room is set up). After they were done, they gave me information on another small house issue and looked at lighting features to give me a quote for future jobs. I love that I could pay by credit card using square and that I got a receipt right away.
All in all they were friendly, super fast and professional. I don't always leave a Yelp review, but when I do it's because the service was AWESOME and I encourage others to use them as well.
I will be calling (and reviewing) again very soon. Thanks guys :)
Suzanne B.
02/03/2020 12:00:00 SA
Rich came to my home today for the first time. I made an appointment in advance and he gave me an 8:00 am update this morning as to his arrival time for today - exactly as promised last week. He is so efficient and knowledgeable - he accomplished so many of the diverse tasks I had been accumulating. He is also a skilled troubleshooter and explains the options very clearly. I look forward to asking for his help again in the near future. I give Rich the highest recommendation!
We just moved to Chatsworth so we googled Handyman in the area and the yelp reviews came right up. I dont think the reviews are good enough to describe how awesome R&K service is. Within 30 minutes Rich came over, and instead of just giving us a BS estimate he started on our projects right away. He completed five simple tasks in like an hour. We had a lot of questions about our new house and he was able to answer them all, if there was anything out of his field of expertise he had a name to refer us to for further help. It was great! We would HIGHLY HIGHLY HIGHLY recommend their service!!!!!!!
I have been using R & k for the last 5 years..so they get 5 stars next year six ') Rich knows how to run things & they really do the best work, look you get what you pay for in life construction is no different I've tried other cheaper contractors yes you will always find a lower bid but you will pay in time-stress then you will have to call Rich to come in & fix it so save up & do it right the first time. I'm in a similar field of work so I can tell you from a professional perspective you will be happier in the long run doing it right the first time.
Jenny M.
01/09/2017 12:00:00 SA
Rich rocks! I am a renter. My landlord contacted Rich to do a toilet install. Rich installed a new toilet in record time and even went the extra mile and used the paint in the garage to paint the wall behind the toilet that wasn't previously painted. Laid down a furniture blanket in the entryway to avoid tracking in dirt and mud as well as a towel in the bathroom. He cleaned up all of the trash and took it with him. He left my house like he wasn't even there. Good guy!
Update 7/17/17
I noticed a hairline crack in the tank of the toilet installed in January. The toilet had been rocky when sitting down on it and getting up from it since install. I might assume that would eventually put a lot of pressure on the tank. Also installed about 5 inches from the wall. I called Rich when I noticed the crack and he said the toilet tank has flexibility and in 30 years never had a toilet crack. Well he called me back and American Standard admitted that has happened before. As for the rocking, Rich would not take responsibility. He said he would pick up the toilet and get a new one from the manufacturer and install the new toilet for $225 labor. My stepdad came over last night and we trashed that toilet and installed a new one on recommendation from a friend who is a plumber who advised of a good brand. New toilet $130, installation free. Turns out that the toilet was not installed on a level surface hense the rocking. No more rocking and flush with the wall. Rich is expansive and rushes through his work. I admit I should have had him come back right away to fix the rocking.
Rick answered my initial quote request within 20 minutes of posting it, asking for some pictures. I sent him the pics and got an acceptable quote for the repairs I needed. He was early for the appointment the next morning and got to work quickly, fixing not only the one issue I had asked for, but a similar issue on the opposite side of the house. He's fast, friendly and I plan on contacting him again when I next need work done.
Alex J.
07/05/2017 12:00:00 SA
I had Rich fix an electrical Issue I had before I sold my condo. Took a few hours and he did a great job with what I requested. Price was what he quoted me beforehand and there were not issues. I will use him again if I encounter any issues during the sale.
I had Rich come out, same day, to look at an outdoor electrical outlet to the pool pump which stopped working. He worked the problem efficiently and completely within an hour. Very knowledgeable. Left me in a much safer position with his work. Will hire Rich again when the time comes.
Everywhere E.
07/12/2013 12:00:00 SA
In response to my review, which was in no way fake, the owner of this business has commented, (which I am posting here in case it is later removed):
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Comment from Rich E. of R & K Tradesman Handyman 7/12/2013 Hide
Remove this fake review asap. We are going to file a lawsuit against you for false claims against our company. you must be a competitor trying to slander us. We will ask the courts for the maximum allowed by the state for damages from your fake review. Call (818) 349-1390 with any questions. We will hire an investigator to get all your information imeadiatly. Our legal team will also ask yelp for your information. If you remove the fake review we may stop legal action.
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Wow! So now I have been threatened with a slander lawsuit for describing my experience with this company. Hmmm. What an approach to customer service. Well, just like I don't like being called a dummy, I don't like being threatened. The comment above speaks for itself; stay clear of this company!
Rich with R&K was wonderful. I used his services to have two chandeliers hung, one of which was very problematic. My husband had sent him photos of the two areas that we were working with. However, it was difficult to get a good shot of the entryway. The chandelier was to hang from a high ceiling all the way from the ground floor up to the height of the upstairs ceiling over a staircase, which the banister impeded the use of his equipment. Rich underestimated the difficulty of this most precarious job. But, even though it was more than he bargained for, he did not throw in the towel. He was most persistent in figuring out a way that he could safely hang my chandelier. He went to a lot of effort to get the job done. I really appreciate all the time and patience that Rich put into this job. My lights are now hung and I am thrilled with the final outcome.
Andrew G.
05/10/2019 12:00:00 SA
They've rescued me a few times now, from small jobs to tricky stuff they always get it done at a fair price.
Very professional handyman service. We hired Rick to fix a broken dryer vent in our laundry area. They showed up on time, were very courteous, and did a great job. It was raining a little bit that morning and they put down tarp and wore paper boot covers to avoid making any mess on our floors, which I thought was very considerate. Very reasonably priced.
They are based in Chatsworth but according to their website they serve Beverly Hills, Hollywood Hills, Studio City, West Los Angeles, Malibu Coast line, South Bay, West San Fernando Valley, Conejo Valley including Simi.
Guys showed up on-time and cranked it out. Price was less than what I was expecting. Will definitely use them again.
we bought a new dryer from Sears and the pipe wouldn't reach. I called R&K and Rich came out with in 45min on a Sunday. He was super fast and reasonably priced. I will definitely be calling him again for any Handyman service.
Nina S.
01/10/2014 12:00:00 SA
At work we need repairs completed from time to time and I was looking for a handy man that I could rely upon for any current and future repairs. I read though many profiles on Yelp looking for the right person/company to initiate an ongoing business relationship with. I'm an office manager who works for a Fortune 500 tech company that ranks within the top ten; needless to say that professionalism is a must.
After reviewing R & K's profile on Yelp, I reviewed their website. They seemed professional, had their license (I didn't verify, I just saw it listed on their homepage), and appeared to perform decent work. Everything looked great until I picked up the phone and dialed. First, to my surprise, the male who answered the phone sounded as if I had woken him up from a nap with a drowsy sounding hello... Thinking that I had misdialed I asked him if this was R & K Tradesmen. Unfortunately my mere question or perhaps my professional tone gave him the impression that I was trying to sell him something... Literally! In a rather curt manner his response was, Yes it is. What are you selling. Please note the period, rather than the question mark. Stunned, I started to explain to him that I was actually calling for his business and before I could even finish my sentence he cut me off asking me what I needed done. At this point I'd had enough, told him to never mind and to have a good day. I was done.
Absolutely impressive...
This first impression was absolutely terrible. Perhaps if you're a homeowner and have a one-off job, they might be ok to deal with, but if you're looking for someone to call on again in the future, I say it's worth taking their attitude into consideration. As for me, I'll take my company's business elsewhere... Thank you.
Call r&k to have them come out to do a repair on a side gate at my house it needed to be re-hung and structurally structurally sound they came out there on time it is a clean neat efficient job had it done in no time the gate works perfectly now I found the price to be as quoted and with no extra add-one. I recommend this company very highly for any type of handyman services
Melissa R.
08/12/2015 12:00:00 SA
Per my landlord's policy, I had to hire a licensed, bonded contractor to install an AC unit in my apartment window. A very simple task that does not traditionally require any professional help and shouldn't be time consuming or difficult for a mere mortal who can follow simple instructions, let alone a pro. Anyhow, since I like living in my apartment I complied.
After calling around Craigslist (...I know) I received a couple of decent quotes from a few companies ($150-$300) but then I called Rich of R&K Tradesmen. I described the job to him and he had big manly questions for me, things like: Can you pick up the unit all by yourself? and was in awe when I said that yes, I, a silly woman, was able to lift a unit weighing no more than 40 pounds. He then quoted me $400 for the job. I couldn't help but actually laugh - that is exorbitant, especially since I already knew his competitors' rates, and the AC unit only cost $250 to begin with! Rich then attempted to educate me, saying that he has a contractor's license and not just a driver's license (implying that I'm too dumb to know the difference) and that I'm probably being lied to by all of these other companies. I explained to him how simple it is to check a company's credentials using the Department of Consumer Affairs Contractors website and that I had checked his and every other company I was considering. It wasn't a heated conversation but his condescending tone didn't leave me feeling like a valued potential customer.
My boyfriend was also calling potential companies and he also called Rich. He described the same job and - believe it or not - was quoted only $200! (That's right. A $200 price difference for the exact same thing! Sketchy, no?!) As my boyfriend didn't know the interaction I had just had with Rich, he asked him to send company documents to our landlord for approval. He was one of two companies we had approved by management.
When my boyfriend and I connected the dots of our discussions, he recounted for me how Rich had also given him an attitude the whole time (I think his description was two-bit craigslist huckster?). Needless to say, we hired the other approved company to install our unit. (For $150, I might add)
Yesterday we received a rather hilarious voicemail from Rich threatening legal action for using his documents to hire another contractor. We have no idea where he got this idea, except that we didn't hire him, so perhaps he thinks that we must be using his documents to commit fraud?! Crazy.
Based on the other one-star review from Everywhere E, this guy appears to be very lawsuit-happy.
I didn't have Rich do any work, but if his contracting skills are anything like his interpersonal skills, I'd advise you to find someone else. AVOID!!
After buying a new dryer we figured we didn't have a his connection in our back room. After a little searching online we found r&k. They came by same day and extended the pipe to the room where we needed it. Very nice people and great work.
When I bought my first house in 2004, I needed a handyman to do a couple of little things around the house. I called Rich, and he was super accommodating with my schedule, and showed up when he said he would. When he got to the house, he had everything he needed for the jobs and all of his supplies were top quality. Rich's work is top quality. He does it right the first time. Also, if it's a job that's beyond his scope, he has awesome referrals! I've been working with Rich exclusively for nearly 10 years and have no intention of calling anyone else for my handyman needs. I actually have a handful of things I need done in my new house & will be calling him soon.
I called Rich after seeing his number on his truck parked on the side of the road. It was a Sunday morning at 7am, and we had just discovered a leak under our kitchen faucet. He was at our house within the hour (at 8am on a Sunday!), and he fixed our problem quickly, in under an hour. He charged us $125 for the first hour, and being a licensed plumber and electrician, this seemed reasonable to us, particularly since he worked so quickly (he literally ran back and forth from his truck, and did not stop to chit chat). We've been very happy with his work as well. We'll be calling him back again!
Rich is awesome! When Home Depot wouldn't install our new dishwasher because it is hard wired, he came to the rescue. As a bonus, he fixed a door that's been giving us trouble--no charge. He's quick, professional, clean and just an all around nice guy. His office staff is so pleasant too! We've needed a handyman we could trust for a looooong time. His pricing is very reasonable, so I'm sure we'll have him back for more projects. The best part, as a mom of two young children, I'm 100% comfortable having him in my home.
Fantastic. Rich did what I needed, tossed in the extra job I wanted, and gave me some great advice along the way. Will use again.
I called and they came out the same day,due to the winds in the area, my wind turbines were making a very loud noise. They were very customer service oriented and helpful. I would highly recommend and also use their services again.
Recently I did a small remodeling, they were good. Finished the job to my expectation. My experience was positive, and their big truck has everything so didn't have to run to store for everything... that's plus.
Rich is great. He did a bunch of stuff at our house and was nothing but professional. I would recommend him to any of my closest friends and family. If you want the job done right call Rich.
I called Rich and while he was unable to complete the job I described, he was very helpful in provided referrals for specialists that could do so. I will certainly call him back when I am ready to proceed with other projects.
this is the only handyman service i will ever use. excellent customer service and top-notch work. thanks, rick!
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