Quality Home Repair

I needed to replace my old faucet. Austin came out the next day and arrived at the time we agreed on. He had to replace the pipe head so I ended up paying more than I wanted.

He was fast and efficient.

Thank you.

Very impressed!! My wife and I recently purchased an older home in the Land Park neighborhood of Sacramento, and Austin and his team have done a wonderful job in the updating process of our home. Austin and his team are always professional, and their work is top notch! We will continue to use Quality Home Repair for years to come.

Very please with Austin's prompt communication and excellent work.  The price was fair for the work involved and we are eager to see his estimates for the other projects we have in mind.

Austin did a great job replacing three switches and two bathroom fans in our house. He is a great communicator and quick and efficient, getting the job done in a very timely manner.
Pricing was typical of what most others are charging for work. Not a huge bargain or anything, but I'd rather pay a bit more than have the work done in a half-assed way.
Thanks, Austin!

Austin responded quickly and gave a very accurate quote. He did a wonderful job of repairing a cabinet that had fallen apart when removing old appliances. Installed new appliances, oven and microwave, and adjusted the size of the space for the new refrigerator. Very detailed work and charged a fair price. Will be calling him again as we continue our revamping projects!

Austin is my go-to handyman now! Another company jacked up our kitchen sink pipes somehow while replacing our garbage disposal so Austin came out super quick and replaced the whole sink for us (it's gorgeous) and fixed the leaks. I liked him so much that he came back two days later and installed a wall AC in our garage. He's super available, has great communication, and stands by his work.

Brandon showed up on time, and had our sink fixed in no time.

I had previously received three other quotes, and Brandon's was by far the best. In addition to the great price, he was also the only one available for same day service. I will definitely be requesting Brandon back should we have any other problems with our plumbing. Thank you so much!

They took the time required to make it perfect. All their math and patience for the process gave us a perfect, beautiful solution to ugly, stained concrete.

First off I want to say that Austin was very responsive to my inquiry and even offered to come help that same night (at like 8PM) since my post for help was at 7:30. so I thought that was impressive. Austin was very communicative the day of the appointment and kept me updated on his ETA and was even able to get over earlier which was nice. When he showed up he got right to work. Unfortunately he wasn't able to fix my issue which was a bummer but didn't hold it against him. This issue has occurred before and a couple plumbers last time weren't able to get it either. Austin actually told me what would probably be needed to fix it (a longer snake) which the next guy ended up having and was able to fix. So it wasn't so much Austin not knowing how to fix it, just meant the issue he identified needed a tool he did not have. So no big deal. Additionally, since he was not able to fix it he did not charge me, which was awesome. I Ended up insisting on just splitting the estimate in half and paying him but that was my choosing not his. Like I said, he worked hard trying to fix it so I was happy to pay something.

UPDATE: I had initially left a 4/5 review due to an issue that occurred during the attempted repair. However, Austin I felt went above and beyond to remedy the issue even days after. This is something you do not see very often so it was really great to see. I can now confidently say a 5 out 5 star review is warranted.

We had a leaky shower faucet so I reached out to a bunch of businesses through yelp to get an estimate. Austin responded and gave us the best estimate so we decided to go with him. He had me send him a photo of the faucet so he could get the needed items before he came out. He came the same day and even showed up a little early! He worked quickly, even though there was more wrong than what we initially thought and another trip to Home Depot was required. He worked late on a Friday evening to get the job done. He was friendly and pleasant and we're already planning to have him come back out to do a few other things around the house that need to be done.

We had a broken sink and some leaking plumbing in 2 bathrooms. Austin was able to come out the same day we requested a quote, find our exact sink (saved us from having to buy a whole new vanity!), order parts, and was back the day the sink arrived to replace and repair. Great work, trustworthy, and reasonably priced. We will be using quality home repair for some other projects around our house as well. Highly recommend!

Let me start by saying g that he's very nice and professional - BUT what he never disclosed upfront it that his MINIMUM fee is $150 !! He should state that first and foremost. Of course he tells me this once he's at my house. These Yelp ads are very misleading. He and others on here are not a handymen, he's a  legit business!!! There's a difference. I only had 2 outdoor lights that needed to be hung ( non wired, screws only) . Total charge - $170.00 !!!
So no matter what you need you will pay a minimum of $150 regardless! I would definitely NOT use his services again unless it was a huge project  worthy of the cost.

Showed up early, with a mask, very friendly. He found an issue with the repairs, came up with a solution, went to Home Depot got the parts needs and finished the job fast! I would recommend, & use for future jobs.

Quick and fast service!! Needed a toilet that was clogged fixed. Came out same day and got it fixed within 5 min for a reasonable price! Great service!! Would recommend 100%!!

I gathered quotes to have two toilets replaced, and by far Quality Home Repair was the most competitive. He was willing to share the make/model of the toilet in advance, and stood behind it as a  preferred choice due to his experience with its reliability (however, he also allowed me to change the make/model if I preferred). It was quick and easy to get an appointment scheduled, he showed up on time, he was very quick and thorough. He shared the many other services his company offers, and I look forward to working with him again. If you are looking for a good company to hire, I recommend you give Quality Home Repair.

I was able to get a fast an accurate quote from Austin for our leaky bathtub faucet. He was able to come out the same day and provide great service. He was respectful and fast. He detailed the work that he was doing and charged a fair price. Accepts card and Venmo. Thank you!

BEWARE - The first time dealing with Austin was impressive, but then..... I called him for another job.  He took my call and agreed to meet at my place the next day.  NO SHOW, NO CALL, NO TEXT - even after 2 days.  

We get fired when we flake on customers - Contractors, Handymen, etc.   seem to think they can't get fired.  DO NOT ALLOW Contractors or Handymen to feel it's acceptable to flake on people.  The only way to limit this flaky culture is to write reviews notifying potential clients of flaky activity.

Needed a hot water heater replaced. Quick response and quoted a lower price than all others. They came out same day and replaced it. They gave me options of different brands of water heaters and showed me the invoice for the water heater costs and only charged me for the true cost of the water heater and their labor. Very honest and fair and did a great job. They were very friendly and nice too. Highly recommend, and would use them for any future service. Water heater works great now.  Thanks Quality Home Repair!

Great experience by Austen.

Answered my late call and did the job in under 2 hours.

Would recommend.

Austin responded within minutes with a reasonable quote. He made the repairs same and was very communicative throughout the process. I will use him again for future plumbing needs.

These guys were great!  They arrived quickly after our first contact. They were on time, and they did the job well.  They were careful to keep things tidy, and covered things with plastic to keep the dust out.

They did a good job fixing our ceiling from a fire sprinkler leak, even matching the paint. We would definitely call them if we needed any sort of household repair.

After making the appointment I was called by Quality Home Repair to ask if it was alright if he rescheduled my day because he was in the middle of a big job.  We rescheduled but he never showed up nor did I receive a phone call.

Austin called very apologetic about missing the scheduled repair appointment and offered to come out immediately, without charge, to do the repair.  I was very impressed with his willingness to make good. He came timely, repaired my cabinet door, and was pleasant.  I recommend Quality Home Report for your repair jobs, and oh yes, I paid him.

Austin is awesome! He is very responsive to all of my inquiries and gave very detailed quote and explained what he does for COVID etc. Once we decided, he came out quickly and did a great job fixing our entry door. Will definitely call him again in the future if there is a need!

Austin was punctual, courteous, and efficient. He cleared a clogged sink without difficulty. Would recommend him and plan to call him again if the need arises!

I am very pleased with this company. Very professional.

My husband and I  recently purchased our home which was having an issue with low pressure in our master bathroom shower. Our home warranty was not going to cover the repair so I went on a hunt for a company that could help us repair our shower.  I was able to quickly get in contact with Austin, who was able to answer my questions and was able to fit me into his schedule the next morning.

He arrived promptly. Checked out the issue with my shower. We found that a rubber piece from the cartridge was jammed very deep. He was able to get that piece out and flush out the system, and put everything back together. Rechecked the system and made sure the pressure was even and also flowing both cold and hot water.  We are so happy that he was able to quickly resolve this issue.

The company offers a great price for quality work. We will be using their services again. I'm pretty happy to find a plumber I can trust! Thank you again for taking care of us quickly!

Austin was Awsome! Kept me informed about his ETA. He ask several questions about the work to be performed prior to arrival so he would have a better understanding of the job. Needed to replace heating elements in bathroom ceiling heater units. I already had all the necessary parts so just needed his labor. Everything is working like new again.

Austin is reliable and very responsive.  He did a virtual quote and we scheduled for the next day.   He fixed our running toilet promptly. He accepts several payment methods and followed all Covid19 protocols.

I had a great experience with Quality Home Repair!  Zav and Arson were extremely efficient, honest, prompt and communicative! They were very experienced, knowledgeable and trustworthy.  Outstanding customer service from start to finish.  I highly recommend this business.

Had a stubborn clog somewhere in the pipe connecting my kitchen sink with my utility sink for laundry.  Austin arrived the same day, right on time.  He was communicative, competitive as far as pricing, and had a can-do attitude that I really appreciate.  Will gladly call on him again in the future.

Had Austin do some electrical work and a small plumbing job on a rental property  .  Fault mainly mine, when I received an estimate for work, didn't pay to much attention, since I needed to get the job done. and gave go ahead to do the work.  However later when checking prices I was blown away. Not only had this job escalated in size but so had the pricing. A single electrical outlet plug replacement was $75 and he did 15 of them. Also gave a verbal OK for a kitchen faucet replacement,  no estimate provided and was really surprised at the charges.
Once again I accept responsibility for not paying proper attention to what I was authorizing . Be very careful when you get an estimate and question size of job and pricing.  Later that day, Austin called and demanded payment immediately, even though at that time I had no way if knowing if work was satisfactory. I will not use this company again.

Contacted Austin this afternoon in regards to hanging a mirror in our home and he was here and completed the work within 2hrs.Will use this company again