Roy B.

04/03/2017 12:00:00 SA

I called ' PP ' at approximately 0815 and Roy answered and was very courteous. I told him what I needed and he said he'd send Vince out to my residence between 0900-1000 that same day! WOW !
Roy said that Vince would give me a courteous call in which Vince did. Vince stated he would arrive in 25 minutes in which he did. Vince arrived on time, was very professional and courteous. He did excellent work and Mark the owner should be glad to have him on his team. After completion of job, Vince made it a point of pointing things out and asked if I had any questions. He shook my hand and thanked me for calling Prodigy Plumbing. As we all know, their are many plumbers out there and I have put them at the top of my list. Highly recommend this company !

Cindy S.

4/29/2022

My kitchen sink backed up and I was having a party the following day. I called and spoke with Eliza who then had Phil call me and he said Felix would be here in 20 minutes. Felix fixed the problem and saved the day. What a huge relief!! Thanks to Prodigy Plumbing for making this happen so quickly so I could put my mind at ease. I'm so grateful!

Adam H.

02/06/2015 12:00:00 SA

I was caught in a bind at my house and called Prodigy. The reason I'd recommend this place is because of the team they have, specifically Ozzy. He was very professional, honest, and completed the job timely and well. Ozzy was the reason why I gave them another call when I had a 2nd issue at my house. Thank you Ozzy for coming through twice!

Juliet M.

3/24/2016

Called Prodigy Plumbing after our bathroom sinks got clogged. Spoke to Cory and was able to send a technician the next morning. Technician fixed the problem right away. Fast, efficient and friendly service. Definitely would recommend.

Cassandra R.

8/18/2017

Prodigy Plumbing's technician Matt, was friendly and efficient.

I am in the middle of escrow and I have requested an camera inspection/plumbing expertise of a home that was built in the 1950's. We discussed the initial inspection and areas of concern. Upon camera inspection he did a run through of the property's piping: front to back then front to the end of the sidewalk. Matt was kind and patient, answering all of the questions I had regarding future maintenance, type of plumbing, duration of the pipes, city vs homeowner maintenance, etc.

I recommend Prodigy Plumbing for inspection and further work on homes in Long Beach and surrounding areas. The inspection fee is reasonable, especially for peace of mind.

jenifer i.

11/13/2015

Great service! Came quickly, super friendly, no hassle, efficient and would definitely recommend for anyone in need of plumbing service!

Julie K.

5/21/2023

Great company, great service technician!! From the initial call, service and professionalism reflected all the way. JERRY came on a Sunday morning to help us with our kitchen drain problem. Resolved it the most cost efficient way for us and provided future recommendations. I was wondering how they had such great reviews, and now I know!! Another happy customer here! Thank you!!

Jennifer C.

7/24/2018

Mario M. showed up on time, professional, and clean. I would definitely call Prodigy Plumbing again

Ben W.

10/09/2015 12:00:00 SA

This is my 2nd time having used Prodigy Plumbing's service.

The 1st time was back in 03/2014 when Mark came over to help clear out a clog by snaking our main line. He was great and we very much appreciated a return visit when the line was still acting up. Since the return visit, we have not had any problems.

Today, Tuesday, 10/09/15, we had a clog in in the drain pipe for our washing machine. Matt came over on short notice. He helped to snake the laundry line. Moreover, he has an extremely warm and professional attitude. We really appreciated his effort, especially in today's hot weather. The best part is that Matt helped to explain the process on what he was doing and how the draining was suppose to work.

We definitely regard Prodigy Plumbing as our plumbers and would highly recommend them.

Tommy B.

7/15/2017

Ozzie was super nice and took care of us promptly on a busy Saturday. We have used Prodigy before and had the same results.

Samuel M.

8/13/2021

Great service and follow up. Jerry Navarro was my plumber and was very respectful of my home and provided great service. I would definitely recommend Prodigy and ask for Jerry to service your needs!

Nancy C.

12/28/2016

Arrived on time. Quoted my repairs: Clogged toilet, three Moen shower cartridge replacements. $90 service charge that applies to repairs, that's fine. I ok'd the toilet snake/unclog but unfortunately he was unable to clear the toilet, it requires more than a snake. The price quoted for each of the cartridges was exorbitant, $175 for a $20 part - it's literally about $20 from Home Depot. Since the master bedroom shower was leaking quite a bit, I went to Home Depot and bought the cartridge and replaced it myself, although I prefer to have a plumber do it. I'll call another company to unclog the toilet. Prodigy is just too expensive.

Tony S.

2/16/2019

This company has a great reputation. I can't deny that. They also have a calling service just in case you call earlier than they are open and the message is relayed to the shop quickly because I got a call back within half an hour of the shop opening.

The one thing that shocked me was the quoted price for removing and installing a water heater. The price I was quoted was something like $1,100 for removing my old water heater and installing a new water heater that I already bought and have in my garage. When I expressed shock at the price I was told that the price was high because Saturday they charged overtime.

I also got two other quotes. One was for $700 and the other was from Home Depot, the place I had bought the heater this morning, and their quote was $300, so, of course, I took their offer.

If there is a moral to the story it is get the service from the company you ordered the water heater from. For some reason, they charge a lot less. Sure, they might charge me a bit more for the stainless steel tubing or some other part, but $300 is a fantastic price even if I end up paying $100 more.

Sheena R.

7/29/2020

Pedro and Juan are truly incredible! They are so accommodating and really understand what good customer service is! They were so patient and clear when explaining what exactly the issues are and what needs to be replaced. Furthermore, they did a wonderful job to respect my home and left it clean and covered all surfaces where they were working. I really appreciated their customer service and attention to detail. Thank you!

Y U.

4/30/2015

These guys are excellent hands down. They are very honest, unlike other plumbing companies, and they're efficient. Ozzy and Marco are the best. Thank you guys.

K G.

03/08/2019 12:00:00 SA

Tony SAVED me! Super thankful! Needed a repair on a Friday night, and he was at my apartment within 20 minutes! Quick, friendly, and quality work!

Andrew P.

5/13/2022

Prodigy did a trenchless pipe lining for us. They gave us a thorough explanation of the service and a quote. They were about 20% lower than my other quote so I pulled the trigger. Luis and the other guys got started that afternoon and finished up the next morning. We were only without water for a few hours. Super polite and professional. Definitely recommend.

Steve C.

1/20/2019

I want to appreciate Al Scott for his professionalism and honesty. He took his time to diagnose the leaking water from master bathroom's ceiling vent. He was able to find the root cause in the air condition vent in the attic. It was loose and was duct taped which it was not suppose to. Due to the rain, it was leaking from it. Since it is not a plumbing issue, he was not able to fix it and did not charge me for the diagnosis. Even though it was not fixed, I appreciate that he took about 45 minutes to find the issue and did not charge me. Some companies will charge you for coming out.

Colin M.

3/24/2021

We are dealing with a leak in the supply line between the main and the house. Lexo came out and was very thorough in his inspection in and around the house to confirm the leak was in or under the house. We then went through the process of elimination to determine the leak was in fact in the supply line. He was clear and patient during the whole process and explained the options and risks involved in the next steps. We will absolutely use Prodigy again in the future for any plumbing needs.

Dianne S.

11/02/2016 12:00:00 SA

Awesome job on unclogging our drain and it came with a warranty. First time I have ever had that.

Rod L.

2/29/2016

Matt is fantastic! I had a dishwasher hot water valve that wouldn't close completely and needed to be replaced. I scheduled an appointment to get an estimate but when he arrived, he did the whole job! I live in a condo building and thought I would have to reschedule since my HOA required 24 hour notice before we shut the water off to my stack (3 other condos). But Matt figured out an easier way to do it. He was in and out in 1/2 hour! I'm sold on Prodigy Plumbing!

Brittany B.

1/17/2022

I had an issue with my toilet and shower attachment so being new to the Long Beach area, I came on Yelp to find a local plumber. So glad I landed on these guys! Shane, the technician who came out, was great. Super friendly, skilled, and quick. Will definitely be using Prodigy from here on out.

Michael R.

06/11/2021 12:00:00 SA

Jerry and Juan were excellent! Great company, timely and effective repairs! Will be using them again in the future!

Donna D.

1/25/2019

Matt is awesome! He responded within minutes and came out on the same day I called him, to evaluate the flooded garage from the last storm. He patiently listened to me as I gave him the details of the problem. He took the time explaining the issues and came up with a plan to fix it. He was very professional and polite, and kind. He cleaned up the areas up where he had been working and make sure all my questions were answered before he left. I will be use and recommend Matt and Prodigy team to all my friends, neighbors and family members for any plumbing services.
Thanks Matt!!
DD, Long Beach

Patrick E.

12/22/2020

I just want to say that we are happy to have Prodigy plumbing...this is our second time using them and always they are professional,friwndly and trustworthy...their customer service is A+...we had a problem with our kitchen sink ...we called and the lady was so friendly and caring..she had already an opening for a tuesday and we asked for Louis...he had done our bathroom before so we had to ask for him again because he is professional and friendly...not only that he was knowledgeable and trustworthy...he told us what we needed to do for our sink...and was not all pushy to get things rolling especially with hard times around this time with covid...we told him when we are ready we will call again and he he was so professional and understands what familiar are going through right now...i recommend Louis and Prodigy plumbing for your plumbing needs...once you use them you will never need to find another company again....thank you Louis and Prodigy plumbing ...i will be recommending them to family,friends and neighbors ....and especially Louis

Mark C.

03/09/2021 12:00:00 SA

This is my second review for Prodigy. Jerry came out look at my hose outdoor water line. We were trying attach a new hose bib and found out half of our or galvanized pipe threads disintegrated. Jerry opened up the wall and was able to replace our galvanized attachments that extended out of the wall with new copper. We now have a new hose bib and a t that is attached to a pvc valve for our sprinkler system. Jerry did a great job and I will be calling Prodigy again!

Evan H.

12/01/2022 12:00:00 SA

Unfortunately, I had a pretty negative experience with prodigy plumbing. We tried to get our gas turned on after my house has termite fumigation and the gas company told us we had a small gas leak and we needed a plumber to come and fix before the city can turn back on. I explained this to prodigy on the phone and that we dont have gas in the house and would like it turned on asap. I thoroughly explained the situation on the phone and we set up an appointment for the next day. The guy came and didnt know the situation, barely looked at anything and said he doesn't have what he needs to check the gas leak and he will schedule an appointment for the NEXT day and they will call me in 10 minutes to reschedule. I feel that was an entire day wasted for them to just show up and say they dont have the right equipment. I waited the entire day for them to call back (which was supposed to be ten minutes) and they never called back. I have decided to go with a different company after I feel like I am in the same situation I was 2 full days later.

Nathan R.

12/28/2015

Prodigy plumbing is great. Matt did a great job. Needed our kitchen sink snaked. Very professional. I will be recommending Prodigy to all my friends.

Christi P.

08/05/2021 12:00:00 SA

Hector came out to inspect & quote pipe and valve work on the water line two days ago. He did a great job explaining what needed to be done and why. Today, Mervill came out and completed the work. He talked me through the process, got the job done, and then talked me through a follow-up. Excellent work. Points of contact at the Prodigy office were friendly and efficient throughout the process. This is the third project Prodigy has completef at my house. All three jobs were completed with excellent results. Thank you, Prodigy.

Susan P.

08/12/2022 12:00:00 SA

As a member of Prodigy's Total Home Care Club , two very nice, polite and efficient young men scoped my drain line to the sewer. I watched the whole procedure on the monitor and what I was seeing was explained in detail. At the conclusion of the procedure I was advised that everything was in fine shape and my drain line would probably be good for many years.

UTI Y.

10/08/2018 12:00:00 SA

This is a super late review of Prodigy Plumbing. Robert and team were great at diagnosing what turned out to be a nearly catastrophic state of our main sewer line. It turned out to be an expensive repair, but all along the way, Robert and team made sure I was informed and showed me video of where the damage was. They were thorough, kind and professional.

Will definitely call them again, but I hope not to have to for a while!

B. M.

1/20/2023

I want to compliment Alexis with Prodigy Plumbing for a job well done. He is professional, competent, and courteous. He knows his job extremely well. The job was done quick. He did a toilet replacement and the job turned out excellent. When the job was completed, he left the job area totally clean. I will request Alexis for my future plumbing needs. Alexis is the best of the best. Phil did a good job at scheduling this repair in a timely manner.

J L.

09/03/2020 12:00:00 SA

Our common drain header under our kitchen was leaking and we also had a water hammer problem - Pedro and Jerry from Prodigy plumbing spent the better part of the morning replacing the drain header and installing a hammer arrestor in the crawl space under our house. No more leaks or water hammer issues!! They were polite, respectful, on-time and did a great job!! I will definitely reach out to Prodigy again with future issues!

Elliot S.

03/03/2019 12:00:00 SA

As a homeowner, plumbing is right on the top of my list of awful things to deal with. So when I found I had a hot water slab leak, I was not looking forward to dealing with a plumbing company. However, Tony at prodigy was awesome. He was on time and gave me a reasonable quote for the repairs. The work was done quickly and profesionally. I will definitely be calling Tony again for any future repairs

Juliana M.

5/15/2020

AMAZING service! Called Prodigy after my toilet started leaking and Sophia was able to get me someone within two hours. The plumber was super friendly, professional and efficient. Highly recommend!

Karen O.

01/11/2022 12:00:00 SA

Steven Garcia from Prodigy Plumbing was professional, thorough, thoughtful and problem solved on the spot. He checked everything on a property I'm about to invest I'm in Long Beach, current leaks, state of plumbing overall and he even spotted a gas leak no obe had mentioned. Full estimate with photos emailed to me within a few hours! Truly amazing service. Thank you so much Steven!

Dr D A.

10/26/2021

After a long wait for our new washer/dryer, we were surprised that it was finally off the boat and arriving the next day. Before installation we needed to update our faucets. Prodigy Plumbing made it work. We are very appreciative of their effort to help us. They did what our long term plumber wouldn't. Prodigy has a new regular customer now.

Debbie T.

4/24/2021

Used this company to unclog our main line. They did a good job and used a camera in the line to show it was clear which was pretty cool. Tech was very friendly. Our shower was clogged too before I called them and when the tech was there it seemed to flow good without them doing anything but the next morning I had to call them back cause it wouldn't drain. Also they left a trail of oily water down my whole driveway from the day before. They were out that same day and cleared the shower and cleaned the drive. Even with issue, I would use them again cause I don't think the tech saw it in the driveway when he left the day before.

Tammy D.

1/19/2023

My sewer line was backed up from all the roots and debris that accumulated inside the pipe for years. It is not easy to find a good plumbing company that provides quality job and charges a reasonable amount.

Fortunately I found Prodigy Plumbing Inc. I have been working with Ozzy who provides professional service. He thoroughly explained the problem of my sewer line and provided the best solution for us. He also offered many available options to make payment.

On the scheduled working day, Jose and Rafael came out on time. They both are professional and friendly. They explained in detail what would take place. They both made sure everything worked properly and they also cleaned the driveway after completing the job. I love these guys for their dedication and work ethic.

I would definitely recommend Prodigy Plumbing Inc to my relatives and friends for their guaranteed workmanship and professional service.

Mike C.

10/08/2015 12:00:00 SA

Really good service and came very quickly, even though we didn't have an appointment and just called in the morning. They are very professional, kind, and one of the best prices you can get.

They also clean up after they are all done, double check all their work, they run everything by you step by step as they are doing their work, and they explain all the options and why they are doing what they do. One if not the best plumbing service around.

Simon Y.

10/16/2022

As I was cleaning the toilet in the morning, the brush fell off and got flushed down the toilet, I was thinking about taking off the toilet and checking it out myself. But realized I don't have any proper tools to get in there to be able to pull it out if it went down the shoot.

I called prodigy right away and with 2 hours they showed up. Steve was my tech, assessed the situation and gave me some options on what we should do, our first initial option didn't work, and quickly pivoted to an alternative. He was very professional, and took care of business. Great service. Will be calling them again.

Paul L.

10/30/2015

Prodigy plumbing fixed a burst pipe for us. He arrived on short notice, on time. He was courteous and professional and fixed our issue quickly. We were happy with the work and quality of service.

Faith K.

11/16/2016

Wow, I've never seen a business have over 500 reviews and have full five stars still. I'm so glad, because Prodigy plumbing deserves it! Matt came and took a look at my shower faucet and gave me an estimate and told me what I needed to get in order for him to fix it. Then, any time I went to the store to try to find the pieces I needed, I would text him pictures and ask if they were the correct pieces and in his free time he would respond back every time and advise me on everything I was doing for the shower. This company is amazing. They are very friendly and they truly do their best to be there for you. The second time Matt came around to fix the shower completely, he showed up 20 minutes early, which was amazing. I was preparing myself for a 2 hour window of time for him to show up and then he called me 20 minutes before that window even started. I wish I could give this company more than 5 stars. They helped me out so much and were always willing to answer my questions literally any time I had them.
Thank you so much!

Bojo F.

7/15/2016

Live saver like always... I'm buying a new house and needed a good plumber Inspect a potential leak. Matt was out same day and did an excellent job. Thank God, I have prodigy on speed dial :). After finding no leaks I feel confident on going forward and finishing up this escrow. Thanks again Matt, your attention to detail and customer service is really appreciated!

Christopher H.

5/20/2022

Dino, Jordan, and Sal worked hard to build a great HVAC system in our old 1949 home. They were up to the unique challenges of the home and its add-on room when other contractors wanted to do ugly shortcuts or multiple systems. They made a competitive bid, did a thorough job, and followed up with fine tuning to make sure that the system was working well and that our home looked great. Great communication.

Larry O.

9/24/2015

Called this morning at 8:00 with a kitchen sink problem. After experiencing other Long Beach plumbers who don't return calls it was a relief to have someone answer the phone promptly. Cezar arrived at 9:00 as promised, quickly diagnosed the problem and gave me an estimate. By 10:30 the problem was fixed. He also gave me an estimate on a remodel project that was about half of what another plumber gave me. I will not hesitate to call these guys again.

Mariana L.

2/21/2022

I've hired Prodigy plumbing twice and both times I've had great experiences. Shane was our tech and he is friendly, professional and fast! I highly recommend Prodigy Plumbing.

Alex M.

3/28/2019

Eddie came to our house diagnosed and helped us come the right solution. He was patient and more then fair. We will be using him again.

Marc M.

7/18/2016

Absolutely the best plumbing service I have ever used. I called this morning at 8:00am regarding a small leak with my water heater. Roy called back within 30 mins with a free quote and estimate. He said he could have a service man out between 9:00am and 11:00am.
Matt the service tech called at 10:00am to let me know he was on his way. and would be here within 5 mins. Matt showed up on time assessed the situation offered a great price, and finished the work in less than 20 mins.

Prodigy Plumbing will be my go to guys for any plumbing issues from here on out. You've earned a customer for life.

Thank you Roy for getting back to me in a timely fashion. Matt, thank you for being very professional, and doing an excellent job!

Deedee B.

1/19/2016

Used Prodigy to clean main drain. Set appt.and showed up on time. Was very impressed with tech. he was polite, clean, told me what he was going to do before he did it. After completing the job he cleaned up after himself. Very impressed. I would definitely use them again.

Andy U.

06/02/2015 12:00:00 SA

Called and left a message and before I even hanged up the phone I got a call back.
You sent out your man Carlos, and an hour later he showed up at my house. Carlos took care of my flooded tub in 10 minutes! You guys are awesome, I picked you guys because my regular plumber was out fishing and had no recommendations, and your reviews are impressive.
Looks like you got a customer for a long time!

Barbara M.

11/28/2021

Steve from Prodigy plumbing was very professional and on time for an appointment on a Sunday. Very knowledgeable and made it easy for us to understand what we needed to do to address the problem we had. Definitely will call them again in the future for any gas line/plumbing needs.

Mario M.

5/19/2020

I don't know how this place has so many 5-star reviews. I've only had one experience but I already don't trust Prodigy and won't call them again. I felt they tried to scam me into doing more work than was necessary to fix my problem.

Scenario:
My shower/tub in my rental property was running slow. I called Prodigy up because they had a coupon for drain clearing. Cool.

Prodigy's Response:
They came and tried to clear my drain. They pulled out some debris, but couldn't completely clear it. To fix the situation said that they would have to remove the whole tub and replace the p-trap because there is no clean-out and they can't get the snake through the p-trap. They estimated the cost of tub removal and replacement at $9,500.

No. No, no, no, NO!
1) I replaced this tub three years ago, and it cost less than $6k. Prodigy's estimate was really vague and didn't provide clear or sufficient justification for the price. Construction prices/inflation don't escalate that quickly.
2) My regular plumber has been able to snake this same drain at least three times.

After Prodigy left, I called up my regular plumber. They had a little trouble, but on the third try, they got the snake through and cleared the obstruction. Water is draining like it's supposed to without replacing the entire tub and breaking concrete. My tenants are happy.

Prodigy didn't charge me for coming out and not clearing the drain, but I think they only did that to lure me into authorizing their disruptive and catastrophic tub replacement. Glad I dodged that bullet, $9,500 vs. $80.

Joseph N.

3/29/2018

The best! From the moment we called for service, very friendly over the phone. Made scheduling a estimate easy.
Tony came out to help- very nice and patient. 5 stars!

wally c.

04/07/2017 12:00:00 SA

I highly recommend Prodigy Plumbing. I found them on Yelp and see why they get so many 5 star reviews. If they have 10 stars I would give them that! Robert asks questions beforehand to get a good idea of what the problem is and come with what he needs, He explains what he finds each step and lets you know what they need to do. He tests his work before saying it is fixed and cleans up after. These guys are a great team of plumber. I was so impressed that I used them 3 times on all 3 major jobs!

1st Job - Full House Repiping, Whole House filtration and water heater replacement
Marco, Leo and Roy did a great job they are all friendly, courteous, and professional. Very smooth and great experience. Price is right and very reasonable!!

2nd Job- Complete Re-Drain Replacement.
Ozzie and Marco as I mentioned in my previous statements these guys are very nice and professional on what they do! I saw the galvanize pipe we had and it had roots, cracks and it's clogged up! I can't say enough great things about my experience!

3rd Job-Replace Liner for all clay pipe.
Sometimes the third time is the charm. Robert came in and use his camera to see what needs to be fixed on our liner. I saw big roots and cracks on our liner. He understood our situation and gave us a great discount! Robert is very knowledgeable and charged exactly what he quoted (less than what he quoted!). It is so refreshing to work with someone so professional, responsive and speedy!

I highly recommend These guys Robert, Ozzie, Marco, Leo, Freddy and Roy. I'm no plumber but their work speaks quality and we're happy with how well it looks! I'm in awe of Prodigy Plumbing! Everything you read here on Yelp is absolutely true. I will be recommending them to friends and to the entire Yelp community. These guys are an absolute gem!

Bahareh R.

8/30/2022

We originally heard of Prodigy Plumbing through our realtor and she used them for our inspection. We didn't directly work with them that time.

2 years later and time for some plumbing updates, we called Prodigy and now I see why our realtor was so keen on using them. Their customer service is out of this world and they are so prompt. We got to work with Alexis. He is incredibly knowledgeable and very good at explaining everything in detail. He gave us options and answered all of our questions. We felt very taken care of and are definitely keeping them as our #1 option for all of our plumbing needs.

Jamie T.

01/05/2016 12:00:00 SA

Just wanted to reemphasize that these guys are totally awesome. Professional. Friendly. Quick to respond. Knowledgable.
Can't tell you how nice it is to have these guys help out, not to mention they smell good.
Always a smile and if they aren't sure about something they call another one of their guys who does know. Prodigy Plumbing has a great team ethic.

My go-to guys for sure.

B H.

2/22/2023

We had an issue with our kitchen sink not draining so I gave Prodigy a call to see if they could come check it out. Luckily they had availability for Saturday (the next day) and I scheduled the appointment.

Manny (great guy BTW - very friendly and professional) came to the house and ran the 25 foot snake. Unfortunately it didn't resolve the issue and he said he would have to schedule another appointment for Monday when he could bring a longer snake. This wasn't ideal because it was Super Bowl weekend so we were without a kitchen sink for the weekend. I accepted the fact that I would be washing dishes in the sink for a couple days, no big deal.

Later on Saturday evening I was pleasantly surprised to receive a call from Manny to let me know that he was able to get the longer snake from their shop and wanted to know if he could come back out that night to try to fix the issue. Amazing! Of course I told him yes and scheduled time for the evening.

Unfortunately the issue still couldn't be fixed by the snake due to years of buildup in the drain. We discussed options for how the drain could be cleaned out and I figured we would schedule an appointment for Monday.

Again, to my surprise, Manny let me know that he talked to his boss and asked if they could come out on Sunday morning to run the high pressure water flow to clean out the drain. As promised, Mark (the owner) and Manny came out on Sunday morning to talk about options. I was amazed at the customer service they were providing to me. I actually felt a little guilty they were there on Sunday but I really appreciated their service. They discussed the situation with me and they were able to resolve the issue within about an hour or two.

This type of service is unheard of these days and it is very appreciated. Prodigy has definitely earned a customer and we will recommend them to any of our neighbors and friends that need a plumber in our area. Don't hesitate to give them a call!

Will G.

09/05/2018 12:00:00 SA

Our washing machine valve had a major leak pretty much leaving us without a washing machine, prodigy plumbing quoted us 160-180 which was atleast 100 dollars cheaper then everyone else. They managed to come out the next day early and fix the leak. These guys truly are amazing. Osiel Ozzy Ocegueda fixed the leak and helped fix our other valve as well this dude is an awesome technician and fantastic plumber.

Brittany R.

12/08/2022 12:00:00 SA

We called Prodigy in a panic once we saw our sewage line backing up into our laundry area. Prodigy was extremely responsive and said someone would be available in an hour or two to check out the issue. Jerry was awesome. He was extremely professional, thorough, and talked me through what was going on and options to fix it. Because of the back up and what caused it, I thought we'd have to leave our home immediately. Amazingly, Jerry was able to clear out the drain so we could use running water until a long term solution was made. It was definitely a two person job but Jerry spent a couple hours at the house to ensure we would be able to stay in the house. Thank you thank you thank you, Jerry!

Daryll M.

01/05/2018 12:00:00 SA

Marco & Juan were great. Professional, organized, clean (loved that they put on shoe booties every time they exited and re-entered our home), knowledgable and equipped. Diagnosed our tube faucets problems and offered and clearly explained several options for repair. Once we decided on a direction, they fixed the problem and we have been enjoying our showers ever since. Highly recommend Prodigy.

Nora C.

9/25/2015

We started the day off by smelling a gas leak. Lb gas co came out by noon. I looked up a plumbing company here in lb and found Prodigy..they were at my house within 45 minutes of my call and took care of me within the hour!!!! Matt was not only quick, on time but he smelled good too! The cherry on top is that they are affordable too!

Michele G.

9/17/2013

I had a hot water heater disaster and found Mark with prodigy plumbing on Craigslist. I had called several other plumbers to get a quote on the replacement of my water heater and Mark was definitely the most reasonably priced and courteous of the plumbers I spoke with that day. He completed my job in a timely manner and even added an additional pipe that was needed for very little extra cost. He removed my old water heater from upstairs by himself, despite other plumbers having said they would have to have additional guys come out due to the weight from the sediment in the tank, which would cost extra. I will definitely call him again if i ever have more plumbing needs! He's reliable, reasonably priced, and does a great job! Definitely would recommend him to my friends!

Susan O.

12/09/2018 12:00:00 SA

After making several attempts to find a plumber on a Sunday, (even through the company we have used for 20 years), Prodigy Plumbing responded immediately and was at our door less than a half hour. Tony R. was very professional and got the job done. Thank you for saving our day!!

Christopher L.

9/23/2015

Matt was really friendly and even arrived early. Problem was taken care of fast and he even offered good preventive maintenance advice.

Emelio S.

11/08/2017 12:00:00 SA

Prodigy Plumbing always gets the job right the first time. Kory is among the most professional along with his team. Reasonable and honest pricing puts this company a step above the competition. If you want clean and quality plumbing work, these are the people to see.

Armando C.

1/15/2016

I called Prodigy plumbing for what I'd like to call a toilet nightmare. I spoke with Roy & to my surprise he said they could send out a technician the same day. Here's the kicker, they gave me a two-hour window for my appointment. Roy was very helpful and gave me useful info. Matt the technician called me when he was on his way. He was very upfront about what needed to be done. Matt was working very fast to fix the problem & he was a real pro. He even cleaned up everything when he finished. I highly recommend Prodigy plumbing if you're having a plumbing nightmare like I did.

ColinandCompany ..

01/06/2021 12:00:00 SA

I've worked with prodigy plumbing a couple of times as a customer and the second time Luis came out to help reset our toilet. I've been pleased with prodigy plumbing and really thankful for Luis' flexibility and professional work. His know how, positive outlook, and efficiency really made the job easy. Thanks!

Thomas S.

1/27/2022

Shane Roskelly of Prodigy Plumbing helped me today. I have been using Prodigy for a long time but not since 2015. Mark, the owner has done a great job of building an excellent group of employees that embody his philosophy of customer service. Mark directly helped me 7 yrs ago; today Shane carried to torch and also provided excellent customer service. Good job, Shane, Mark!!

Jae K.

02/04/2022 12:00:00 SA

I had three sinks and two showers that were either not draining well or getting backflow when the toilet was flushed so I reached out to Prodigy and was impressed with how quickly they were able to get someone out to me (same day, within a couple of hours). The technicians were efficient and professional. They managed to snake 4 of my blocked pipes, but on one particular sink they tried snaking it a couple of times but kept hitting something they couldn't get past. They informed me of that and let me know that the next step would be to do exploratory plumbing (and go through the walls) to try to find the pipes and where it was broken/clogged. I didn't want to do that at the time so I had them move on to the next sinks. They were professional and did not charge me for the blocked sink that they couldn't unclog.

Prior to them coming, the sink in question would drain slow, but was usable enough for daily activities. After they tried snaking it, the sink is now completely unusable and backs up with the smallest amount of water. So although the service was very good and the crew was professional from start to finish, it's just a tad bit disappointing that I'm now more inconvenienced than when I started off.

Overall, would still highly recommend them. My situation is pretty specific, and they did a great job on the other pipes that were draining slow and cleared those.

Editha M.

06/06/2016 12:00:00 SA

Prodigy Plumbing sent Matt to unclog our mainline sewer stop. He was prompt, courteous, and knowledgeable. He took care of our problem quickly and charged us a fair price. I would not hesitate to call them in the future for our plumbing needs.

Ellen O.

4/25/2018

We have a tank-less water heater and a recirculate pump installed to provide us an instant hot water. Recently, we found out that the hot shower in our guest bedroom would turn to lukewarm quickly after the shower turned on. We called Prodigy Plumbing Inc. for help. Matt was sent to help us. After he tested and replace the shower cartridge valve, the problem is still not resolved. However, he discovered that as soon as the pump turned on, the shower in the guest bedroom would turn cold, but not anywhere else. Before he leave, he checked the installations done before and took some pictures of the equipment, gathered some information that would help him to do research. He said he would ask other experts or do some research to help him find out the answer. He stopped by again to check something else and promised me that he would call me when he is absolutely sure if the pump needed to be replaced. Yes, he did call to me and provided me with the model of the pump and a quote of total cost of the job. We were impressed by his inquisitive mind with a passion of problem-solving. We asked him to come back to finish the job with his recommended solutions. Now, the problem solved. Thank you, Matt!

Kristina K.

1/16/2023

We've been super pleased with all of our service needs. They are our go-to for our plumbing issues. We bought a first adult refrigerator with an ice maker and they ran a line from our sink to the fridge. We love our ice maker!!! Thank you! Prodigy!

Tim C.

12/23/2015

Awesome fast service, knowledgable, helpful and very communicative via email. Solid service hooking up my gas fireplace burner...although the price was a little steep for about 30 minutes of time and virtually no equipment.

Dan H.

07/02/2022 12:00:00 SA

Great service! I've called Prodigy three times for different plumbing needs. Each time they have been very prompt at answering calls and coming out for the service. The plumbers have all been very professional and friendly. My most resent experience was with Shane. He was very honest and helpful. I will continue to use Prodigy whenever I have plumbing needs.

Victor T.

5/22/2020

Steve from Prodigy Plumbing is the best! Super fast, friendly, and professional. He arrived to our house within 15 minutes of calling and knew exactly what to do. We appreciated his excellent customer service and went as far as to let us know when we could turn our water back on while he was working. Definitey calling for any future plumbing needs! Thank you Steve!!

Victoria W.

1/24/2014

Friendly, professional, on-time and reasonably priced. Fast and clean. I was very impressed and will call Mark for all my plumbing needs.

Diane A.

04/12/2022 12:00:00 SA

This is a long overdue review and am finally getting to it. Right before thanksgiving holiday I had an unfortunate event of sewage flooding into the bathtub. I called a few companies and I have to say Prodigy Plumbing is who we decided to go with. Shane came out and basically laid out the possibilities it could be. He even called their restoration company to come out that same day. We ended up replacing all the plumbing under the house and then they ran into another issue which was the main sewer line outside the house. First thing I thought was man we are going to need to dig up the darn yard, but Shane explained the latest process which didn't involved digging up the yard (thank goodness) and they did the epoxy lining instead! I do have to say the whole job was quite pricey, but with pricing and materials these days it wasn't surprising. Brand new plumbing throughout the house and everything was explained to us every step of the day! I would definitely recommend!

Justin P.

12/22/2022

My wife and I would give them 6 stars if we could. We hired Prodigy to fix a break in our sewer line after getting a few quotes for the cost. The job was complicated, requiring them to hand dig multiple feet down into the ground to reach the pipe. Despite issues that came up throughout the job, the Prodigy team was able to stay on schedule and complete the job in the allotted time frame. They also provided us a 15 year warranty for the work which gives us plenty of peace of mind that everything will be fixed for the long term.

During the job, my wife smelled smoke in the house and asked the plumber if it was related to the work they were doing. When told no, the plumber Jerry noticed a hot spot on our exterior wall that was caused by an electrical fire. Jerry sprang into action and hammered a hole into the wall to reach the fire before pulling out his fire extinguisher to put out the flames. Jerry's quick acting prevented a much larger issue for us and we're incredibly grateful to him for going above and beyond.

We highly recommend Prodigy. The staff is friendly, prices are competitive, and the work is high quality. Get a quote from them today!

Alex M.

7/13/2023

All service representatives were professional and thorough. They explained what was causing the problem, provided pictures, and detailed estimates. They responded quickly to our calls and text messages. We will be working with them soon to update our plumbing and sewer connections.

Keith F.

8/20/2015

Called Prodigy at 9:00 AM and they were here in 20 min. I have actually used Prodigy twice now and have found them to be very professional and extremely through. I have to say I thought the first time I used them I had Cesar. Cesar was very nice and explained all details in a sesame street manner so I could understand ( thank you Cesar ). I didn't write a review because I thought the service I had was a fluke. The next plumber I had was Matt and he too was very nice helpful and extremely professional. He too went over details and options that would fit my budget which I totally appreciated. I would use Prodigy again for sure.

Martha V.

04/07/2023 12:00:00 SA

I found Prodigy by the Yelp reviews. I met two other companies before Prodigy. But, I chose this company because of the company's technician Alberto. All companies were knowledgeable about the issue we had at the property and provided the scope of work for the repairs and the fees. Prodigy was the highest bid. In fact, one of my family members disagreed with the choice. However, I believe we made the right choice. This property is multi-family. Experienced property managers know that professional, certified and licensed contractors are a must. It's not worth cutting corners. Alberto assured us that a building permit and inspections would take place and the company would call DigAlert. The other companies did not mention this.
Lastly, I want to thank Alberto and his team for their service. Thank you Alberto and office staff for your kindness.

Ev E.

04/05/2021 12:00:00 SA

This is the second time I've enlisted the services of Prodigy Plumbing for my home. Each time they've gone above and beyond repairing the issues to my complete satisfaction. This time my tech was Steven. What a friendly and knowledgeable young man who inspected the issue, repaired the issue and inspected a future issue that will be addressed with Prodigy! Throughout the job, Steven maintained a pleasant and humorous attitude. I appreciated his competence and upbeat demeanor so much that I joined Prodigy's membership club.

Good day off to a great start.

Art B.

1/30/2021

Hired Prodigy Plumbing for a small job, to replace our kitchen faucet which had sprung a leak into our cabinet. Communication was great, the service technician arrived during the promised timeframe and the job was performed flawlessly. The cost was reasonable and within my target range. Luis the technician was professional and personable, wore a mask and booties, completed the job within an hour and did not make any mess. I would definitely recommend Prodigy and will use them for any other plumbing needs.

david r.

3/13/2022

Steven came today around 12:30 to fix the drain in our kitchen. He is very friendly and knowledgeable. I would definitely call the Progidy Plumbing and ask for Steven, if I have any problems with the plumbing. Thank you Steven

Daniel G.

1/24/2017

I called on sunday to make an appointment to receive an estimated price for a job and i was promised to be called back after he check his schedule., i am still waiting. During the conversation he advice me to call back during weekdays to receive a realistic price meaning that i would receive an overprice estimate on sunday for the whole job. This guy never performed any work for me so this review is based solely in his lack of customer service skills.

Cynthia K.

3/19/2017

I need more stars! I had a plumbing emergency late in the day and contacted Prodigy after a Yelp review. Justine was terrific to work with and contacted me to let me know that help was on the way. Kory came to my rescue. He was professional, efficient and took care of the problem quickly. He made sure everything was clean before leaving. Great rates, too! I would recommend them to anyone. I can't say enough!

Thea C.

12/27/2021

Prodigy has been great all throughout their process from being responsive, thorough, and professional during the bidding process. We were comparing their pricing and services with 2 other companies that we also liked. However, we liked Prodigy best because of the price and services granted, until we realized it was a bait and switch contract they gave us. After we finally signed the contract to start work with them this Tuesday, they informed us that they made a mistake with their price list (they used an old price list), and due to weather (because it was raining on the scheduled days), they cannot perform the work for us under the agreed upon contract we signed. The new price they quoted us increased significantly by $7,000. It's very disappointing because they told us that they are sending one of their Senior person to do the estimate because it's a big main line replacement job. We just don't understand how he could have missed something like this by such a significant amount. Also, before we signed, there were numerous back and forth between us to specify materials used, and warranty information to be included in the estimate. Very sad about this review and how it ended up.

Kristy L.

11/23/2015

I HIGHLY RECOMMEND YOU CALL THEM FOR ANY PLUMBING/WATER PROBLEMS.

Right when i called them, they already have an idea of what is wrong.

Great with customer service. Had to call before they even open because the water from our drains was overflowing and will seep through the carpet. They were here even way before they opened. So we're really happy about the service. Matt was done in less than an hour.

They know what they're doing so just call them. It's the reason why they're number 1 here in Yelp. They get to their customers right then and there.

David S.

01/08/2015 12:00:00 SA

Plugged toilet, called Prodigy plumbing they were onsite the very next day. Professional and friendly, will definitely call them again if I need help with any plumbing! Fixed the clogged toilet in 15 minutes!

Nicole P.

11/11/2015 12:00:00 SA

Prodigy Plumbing was great. From the people that I talked to on the phone setting up my appointments, to Matt who gave me his honest opinion of what was best for us, to the final instalation. Matt was friendly, worked efficiently, and left no mess for me to clean up! Thank you Prodigy Plumbing!

Heather L.

12/18/2022

whenever i have plumbing issues i would not wait to call Prodigy. I like the way they inform and call customer about the update of workers and estimate time arrival. We have some clog toilet issues and Alberto Ramos showed up and fixed it in timely fashion. He is super efficient and professional! Also he tried to explain to me whenever i asked questions and raised issues and concerns. He is very patient too and have great interaction with customers. because of Alberto's works and i have noticed Prodigy only hires such intelligent works like Alberto. Thank you Prodigy for solving my problems once again and i will definitely come back to you next time !!

Cody S.

12/09/2020 12:00:00 SA

Was looking for a general plumbing inspection for a house in escrow after it was recommended by the home inspector. Prodigy was the first company I came across, and they didn't disappoint. I'll tell you this- Luis is the man! As a first time home buyer and with plumbing not quite being my area of expertise, Luis clearly explained all his findings and gave recommendations based on different options. He laid out what truly needed to be fixed immediately, and what was in good enough shape to wait, just as if he was advising a friend. The receptionist had forgotten to call to give me a 30 min. heads up, but Luis waited for me to get there and even took the time to discuss some things with me over the phone while I drove to the property!

Buying our first home is stressful enough, so I'm glad that Luis and Prodigy were there to help!

Joe O.

12/09/2022 12:00:00 SA

*Technician was friendly and knowledgeable
*Dispatch kept me informed of arrival time
*Third time using them and their service has remained positive over the years
*I highly recommend their service

Thank you again Prodigy Plumbing!

Tricia E.

3/23/2021

We started using Prodigy Plumbing when we had plumbing issues at our family's business. Since then, my sister has used them for her home and now we had to use them for my house.

Alexis Gomez was the technician that came to our house. He was very professional and got the work done quickly. He explained everything thoroughly and also made recommendations for us. Alexis also came with a mask and shoe covers when entering our home - very Covid friendly!

I would definitely recommend this business to anyone who has any plumbing issues!!

Michael G.

05/02/2015 12:00:00 SA

I couldn't be happier with Prodigy Plumbing. Had a simple back up, they were here with in an hour of when I called them. Great job, great attitude. Fair price. Everything I love about a local business. Couldn't recommend them more.

Thuy L.

11/24/2015

We had a clogged tub and I called prodigy and they came out the next day. Great customer service and reasonable pricing!! Will be using them in the future for any other problems!

Cecilia P.

5/16/2018

If your looking for a plumbing company that is honest, punctual and professional, choose Prodigy Plumbing. I had a leak in my kitchen and as a result, we decided to repipe the entire house. I was so impressed with their work. Prodigy knows what they are doing. The guys Robert, Marco, Leo and their crew are honest people and were flexible even when I had to reschedule. I even trusted them enough to leave them a key to my house so they could go in while I was at work. Prices are reasonable and they have great financing options. Thank you to everyone at Prodigy.

Roy P.

4/22/2019

This is from the damsel in distress,that asked them for help moving a big package into my back yard, they were kind and helpful and didnt hesitate to come to my rescue... i will call them 1st when when i need a plumber. They are an asset to the community. Thank uz again.....

Trisha S.

8/25/2015

We had a leak under our sink, and the garbage disposal was not working. I called and spoke with Mark, who was really nice! He sent someone out within a few hours!
Ozzy showed up on time and was really nice and helpful. Turns out the pipe connections were just loose, so he tightened them up and gave me some tips on how to keep the garbage disposal smelling fresh. There was no charge since he didn't have to do much to fix the problem. What a great experience! I will definitely call Prodigy next time I need a plumber!!!

JP S.

11/17/2016

These guys came out to clear my drain. They were super timely, great customer service and did a great job and fast! I've used them before and will continue to use them. Their techs are skilled, honest and friendly. Highly recommended.

Julie S.

7/15/2022

Thank you Prodigy Plumbing for the friendly, quick, knowledgeable, excellent service yesterday! I called with an issue with our hot water heater. Jerry was at my house less than 2 hours later. It was a quick fix so he said the service was free of charge, service fee waved because I lived close to their office. We are new to the area and it is such a relief to have now found a reliable trustworthy plumber for any issues we may have with our home in the future. Thanks again!

Natalie B.

8/16/2014

Prodigy plumbing is definitely my go to plumbing company!! I have called them out for multiple projects, on my rentals, as well as my home. They are always quick to respond, professional, and on time! Their prices are competitive and their work top notch! I have also referred Prodigy plumbing to co-workers and they were so great full I referred them to such an awesome company! Nothing but positivity here! Thank you Mark & crew for everything!!!

Allison F.

1/25/2016

Matt was prompt. Very honest about my toilet. He was very forgiving about moving things under the kitchen sink. He took his time and made sure his work was complete before he left. He managed to put everything back. Very professional and reliable. I would recommend them to anyone.

Kasia V.

02/09/2015 12:00:00 SA

Clogged shower drain. Called Mike and he came in few hours. In 30 minutes he pulled a hair ball a size of dead cat... Thank you previous owner! Fast, professional and on time. Thank you!

Marina D.

06/07/2021 12:00:00 SA

Jerry was great! I called several plumbers but they either never picked up or didn't service water heaters. Luckily I found Prodigy plumbing and Jerry was called. He was incredibly helpful and answered all my questions. He thoroughly explained the issue and how it would be resolved as quickly as possible. I will definitely be using them for all my future plumbing needs!

Jacob O.

10/13/2021

Great experience so far with the initial estimate. Technician was knowledgeable, friendly, and provided multiple options to a somewhat complex plumbing issue. Would definitely work with them again.

N K.

3/24/2021

Prodigy Plumbing is now spamming its clients with emails requesting donations for a controversial sex trafficking agency that is under criminal investigation, highly political, and often makes claims it does not back up with evidence.
This seems to be a terrible business decision and I will now go elsewhere with my business.

Johnny M.

8/27/2020

Had a pretty nasty toilet clog. Requested prodigy come out to clear the clog and reset the toilet. Prodigy was able to come out the next day and spent half the day trying to snake the line from everywhere but could not clear the clog. Ended up just setting the toilet, charged me $200, and gave me a work estimate of 2K to redirect the pipes. He worked hard and was a nice guy but he couldn't get the job done. Called a different plumber (Pete's Plumbing in signal hill). They had to remove the toilet so there went my $200 but they cleared the clog in an hour, then they reset the toilet. Total came out to $120. Wouldn't go with Prodigy again.

Maria H.

04/12/2020 12:00:00 SA

So happy to find this company during this stressful time. Ozzy tried to fix and had to come back for a bigger project but all was done efficiently and with the least hindrance to our routine. Will def use them again. Thanks!

Theresa S.

11/08/2014 12:00:00 SA

I want to thank this company for calling me back in such a timely manner. Even though they were unable to help me with my plumbing, he gave me another plumbers name and gave him a great review.. thanks prodigy Joe Alexander from J.J. plumbing was wonderful.

K G.

09/08/2021 12:00:00 SA

Luis from Prodigy Plumbing came to my house and gave me a free consultation on a few of my plumbing needs. Very thorough and I'll definitely be hiring them.

Steven P.

5/28/2023

Our bathtub was very slow to drain. Steven arrived and was very courteous and professional. He showed us pictures of the pipes underneath the house and provided multiple options and estimates. He did not try to hard sell us on the priciest of options and when we agreed to the job, he brought in Carlos to help get the work done promptly.

Solomon B.

07/05/2020 12:00:00 SA

Just had Steven come down last minute and fix our sink. Very Nice, Quick and professional. Thank you. Will definitely use next time and recommend.

Chance P.

12/25/2020

Prompt and great service. We had a MASSIVE multi-bathroom backup and they made sure to get someone out to us ASAP. Was very worried about having a stranger come into our house in the age of COVID but they showed up masked up and respected social distancing precautions.

Linh N.

12/17/2015

Mike came right away to fix our main water line that the gardener broke. He was friendly, professional and knowledgeable!! He fixed the problem in no time and checked then rechecked to make sure everything was working fine. He was great and I will definitely request for him if I need other plumbing services!! Thanks Mike!!!

TJ F.

4/28/2021

Alexis came in and quickly deduced the issue. It was handled professionally and quickly. Looking forward to no more leak from the shower faucet. Thank you very much Alexis!

Melanie R.

05/02/2018 12:00:00 SA

Great service! Reasonable price! Very knowledgeable! Would definitely use their services again! Highly recommended!!! This business lives up to the 5 stars! Thanks again Ozzy!

G S.

9/28/2019

Came out the same day to clear a blockage. Ended up clearing 4 lines and replaced some old cast iron p traps. Fast, professional and reasonably price. Jerry is an alright guy!!! I will use them again.

Used them again! Tony came out and replaced my main water line valve. His work is clean! Real professionals at this company.

Van T.

11/16/2017

We have used Prodigy Plumbing several times over the years and the service is always friendly and professional. Recently, we had them replace our water heater and Ozzy continued to provide the excellent service we had come to expect. We recommend them to all our friends and will call Prodigy again with our future needs.

Biggy B.

1/15/2016

Spoke to Roy. Same day service. On time. Matt was awesome. In and out in 30 minutes plus he cleaned up which was great. Tub clogged about 20 ft down the damn pipes. I would encourage anyone who needs their plumbing and heating services to call right away. 5 stars.

Adam U.

02/02/2015 12:00:00 SA

On a Saturday a few weeks ago my home had a blockage in the sewer line and backed up into the tub and toilet. Mark was on the job within an hour after calling to clear the blockage and camera the pipes. He was friendly and professional and was able to remedy the issue cleanly and quickly.

Raw sewage in the tub sure put a damper on our Saturday plans but after Mark left, my wife and I were so happy to have met such a nice guy willing to help.

I will absolutely recommend Prodigy to all my neighbors and friends.

Sandy M.

2/17/2022

George was wonderful and solved all our plumbing issues. Highly recommend

A A.

03/06/2014 12:00:00 SA

Mark is great! I called and he offered to come when it was convenient for me. He changed out a leaky toilet and replaced with a new toilet I had purchased. Mark and his co-worker were prompt, efficient, clean and friendly. He followed up a week after to make sure the toilet was working properly. Completely cleaned up after the job was done. I asked for pricing up front and he was honest and did a great job! I will be using him again as we have a bathroom remodel to do down the road.

Joseph S.

6/23/2022

I appreciated how soon they wanted to make the appointment. This wasn't an emergency just a an inconvenience so my next day off was just fine. Steven arrived one hour within the four hour window and jumped into the bid for a new water heater right away. He did offer to try to repair my Rheem water heater but after two years of headaches I just wanted it gone. I'm very happy with my Bradford water heater, beautiful machine! I did purchase the extended warranty to have it covered for the next ten years.

Pros:
Professional
Fast Service
Friendly
Great Water Heater
Provided several choices

Cons:
Needs to really know equipment being sold and how it works inside and out without having to look in the iPad. Being in the medical field, before I use any piece of equipment, I know all about the equipment having been in-serviced on it, been tested on it, and know what to do with it for any issues both right or wrong.

Entro P.

1/19/2017

I found out that we had a leaky toilet on our second floor toilet. I searched Yelp for plumbing service and found Prodigy Plumbing. So far, I never had to use plumbing service before so I wasn't sure what to expect.

I sent out a message through Yelp and requested a call back. Within one hour, I was able to speak to Mark. He told me he can send someone out tomorrow morning.

Cesar arrived next morning on time. He removed the old toilet and found that our closet flange was broken. He had to go out and get a new closet flange for us. He also picked up a new toilet for us and replaced both. I saw the work he did and it was done very nicely and cleanly.

I'm so glad that I found the good plumbing service. Thanks to Yelp and Prodigy Plumbing!!

Monica Y.

03/11/2021 12:00:00 SA

Remotely run a few food and beverage locations in Southern CA from Northern CA and they are by far, my favorite plumbing vendor to call. Responsive, positive and thorough - I have peace of mind when I call Prodigy. They are well deserving of the solid 5-star rating given!

Terry S.

11/21/2018

I have used Prodigy Plumbing twice and have received excellent customer service. I would like to thank Joseph for his timely arrivals and great work on our plumbing issues. Prodigy Plumbing has given us the best prices when getting quotes from other companies.
Terry S.

Courtney X.

3/31/2023

Another awesome visit from Prodigy! They are so professional, honest, and friendly and their communication style is excellent. If you are looking for a plumber please give these guys a call!

Linda B.

05/08/2013 12:00:00 SA

Normally when you call a plumber, you worry about how long before they'll get there and how much money you are going to lose out on. Not so with Prodigy Plumbing. They showed up right when they said they would, quickly and efficiently did the job AND cleaned up after themselves. Plus they have a price sheet. So you know exactly how much you'll be playing for whatever work they do. Love these guys!

Victor E.

11/13/2020

My bathroom pipes got clogged all of a sudden with the toilet not flushing right, sink spilling up water, and water coming up from the tub while taking shower...I need help right away and I knew to contact Prodigy Plumbing...They sent over Lexo and he took care of everything fast and professionally...Explained to me what was the problem, took care of it at a very reasonable price, and now my family can use the restroom again...Hit up these guys for anything you need and I know they will take care if you like they did for me...Thanks Lexo from Prodigy Plumbing

Rod A.

2/25/2020

I had a slow draining toilet and possible clogged pipe/sewage system so I Called Prodigy Plumbing because I've used them before and had a positive experienced. Even recommended a few friends to them. Anyway, they immediately scheduled an appointment to send a plumber out to assess the issue. When Mr. Plumber (don't want to drop names) got here, he asked me what was going on. I explained to him that the toilets are backing up water when I flushed and even backed into the tub. He had a look at my pipings from my crawlspace and without going in the house to look at the toilets, he suggested that because I had old sewage piping, he needed to dig at my front yard where the pipe lead to sewer, cut the pipe to install a extension that they can use to run a snake and get the clog out. His estimate? $2500!!!!! I was like whoa! I was flabbergasted! I then told him not what I was expecting and I'd have to talk with my partner about the cost. He then suggested another way through the roof pipe for $700 but was not recommended. I said I'll get back to him and later that day his boss sent me an estimate for $450 instead of the $700. So that's when I started having doubts. Instead I searched the problem online and tried a few DIY methods like baking soda and vinegar guess what? Problem solved. Anyway, I wasn't really impressed with Prodigy's visit this time around--the plumber really had me worry that the problem was that bigger that what it was. Not cool. It's been a week now since I've done the DIY method and I've had no more toilet issues since. I'm not saying Prodigy is bad company, I'm just disappointed on this last visit of theirs.

Wl E.

7/21/2018

Prodigy Plumbing is my go-to plumbing company. They repaired a leaking service line to a 1963 Signal Hill home and cleaned out all the pipes. All in 1 day!

When the main floor toilet flipped me off (little bugger), I called Matt and it was done. Replaced, no fuss, excellent price.

They are honest, great customer service, on-time, cleanup after themselves, and do not oversell. When I did estimates- they didn't have to offer to beat the competition- none of the competition was better.

David U.

10/12/2015 12:00:00 SA

Amazing job guys! Mark and team did a fantastic job. Older homes have issues and our home is no exception. Water can destroy a property so I wanted to make sure our plumbing issues were resolved. We had a new water heater installed and two drain clean outs added. The work was flawless. Mark and team were honest, professional and friendly. I would refer these guys to anybody. Look no further.

Jennifer R.

2/25/2023

Our kitchen sink backed up and the garbage disposal also was leaking and shorted our outlets. So had to reset everything but the disposal was dead. Alexis came in and cleaned the pipes out, put in a whole new garbage disposal that was better than the one we had. He had it ready to go already on his truck so he was able to do everything right then and there. He was quick and answered all of my questions, which I had a few. Overall we're happy will Alexis's service.

Doris P.

7/17/2016

I'm here to give a double thumbs up for Matt at Prodigy. This is my first ever Yelp review so it's taken me a few weeks before I actually found time to give credit where credit is due! I'll keep it short and sweet or else I'll never be able to finish this review. (Ok, not so short and sweet)

We've been having plumbing backups due to tree roots. Several months ago Mark the owner came promptly and ran a camera down our pipes after clearing it to see what was causing the backups and emailed us the video. For whatever reason, I was not able to retrieve it but I never had a chance to contact them to resend it.

So fast forward several months later, I finally made the call to request the video so I can show the city that their trees are causing me lots of trouble. Mark didn't have the video so he sent Matt to rescope the pipes for us. While running the camera down, it was blocked by too many roots so Matt pulled all his equipment from the truck and cleared the pipes for us free of charge! Then he continued recording the pipes and answered all my questions. The entire time he was very professional, friendly and understanding when I had to tend to my actively curious toddler while talking to him.

Matt was very prompt. He was very courteous. He cleaned up everything and even took the disgusting debris that came out of the pipes to throw in his own trash in the truck! This job he had was originally a quick stop before another job but it turned out to be much longer. He gave me absolutely no grief over it and didn't charge a dime. Now, that's service!!

We have a few other plumbing things we'd like done so we've already requested quotes from Prodigy because of their great service. Thanks Matt and Mark!!

Tonya C.

4/28/2021

while i appreciate the reply, I never said prodigy didn't fit in my budget. I said your company is consistently more expensive than any other plumbing company out there, including others who provide great service too. it was always a roll of the dice if I called you or a couple of other companies and now I'll be sure to take you off that list.

Totoro J.

10/13/2015

We had a water issue in the kitchen. It turned out to be a water leak in the pipes behind the walls. Matt at Prodigy Plumbing located it and fixed the problem! He did a great job! We would highly recommend asking for Matt at Prodigy and will use them again!!!

Ralph A.

12/18/2021

I called Prodigy Plumbing for low water pressure in the bathroom sink and Alexis responded to my residence. He solved the low pressure issue but discovered that the drain was not sealed and was leaking water. He gave me an estimate of 2 hours to replace and stop the leaks. He was done in an hour and left the sink clean. Prompt and courteous service. Will be calling for other plumbing issues. Thanks to Phil for the updates on the eta and scheduling this service call on short notice. Also thank you the veteran's discount.

Sean C.

05/03/2017 12:00:00 SA

We hired Prodigy Plumbing to replace our drains. Kory and a few of his workers did an excellent job! Kory was extremely professional and took great pride in his work. He answered all of our questions patiently and followed up on all our concerns. Very knowledgeable and efficient. Kory and his crew are exceptional and represent Prodigy Plumbing with an A+ rating.

John G.

05/06/2021 12:00:00 SA

Really really happy with their service. I called Prodigy this morning to see if they could help us; we lost hot water last night. My old hot water heater finally died. Prodigy showed up, assessed the situation, removed the old water heater, and had a new one fully installed by mid-afternoon. Luis and the team were total professionals and super friendly. Absolutely lived up to their great reputation. Thanks much!

Samantha E.

6/29/2021

Jerry was very thorough and did a great job explaining the options we had to fix our problems. Highly recommend thanks jerry!

Andrea W.

1/21/2018

They responded very quickly, especially on a weekend & it was fast fix for a clogged toilet. Great service & I would definitely use them again.

Debbie R.

9/18/2018

Charges extra to come out after 5pm, even for an estimate. Maybe he is good, but doesnt seem to want my 6-8k dollars to change out copper. Had 3 guys come out and give me a bid after 5pm so hired one of them. Sorry Prodigy, found someone more flexible!

Gina C.

8/24/2023

What a joke!!! So you seriously couldn't even ATTEMPT to plunge toilet (in house that has had zero plumbing issues in our 4 years of ownership) due to fragility?!? Took our guy less than a minute. Ohhhhhh, scary! Jeez. Leaving us with no toilet or attempt to clear after 2 days without is BS. You tell yourself whatever you need to. Hopefully this audience is more discerning and can read when $$$ is your only goal. Talk about leaving customer high and dry.

matt e.

7/15/2022

We had thumping in our pipes and the tank was filling slowly. I called yesterday evening and they were here first thing this morning. Alexis was fantastic. Very knowledgeable and comprehensive with his explanation of what was going on. Did not try to up sell us and was fantastic to work with. Side note, he even put on shoe booties when he entered our home to protect our floor. I highly recommend them.

Mark S.

03/08/2022 12:00:00 SA

Steve was in time, courteous and the work was completed on time and well done. I was concerned that the price may not have been competitive as compared to other plumbing companies but I was against a time frame

Dianne O.

2/20/2016

I'd like to take the time to update from my first review!

I am very thankful that Matt and his teammate, they were able to come today (Saturday) to fix our problem. First off, they were on time and clean, before they did any work they covered our floors where they would be walking over and doing work. They were very efficient and fast, worked great as a team, and very informative! They also did our dryer vent, and they made sure that it was done right and I was able to observe the work and it looked great! Everything they did went smooth. Matt even reconfigure the pipes under our kitchen sink, which he through in as a bonus. We have one more major plumbing job in the future, as a courtesy they were able to run the Camara so we were able to see the potential problems of our pipes that lead to the city sewer, which we shortly discussed with Matt and we will be making the call to them once the funds are available. I highly recommend Prodigy Plumbing for any of your plumbing needs, big or small they will give you honest and fair prices with outstanding customer service and professional work!

Michael H.

3/28/2018

I am very impressed with the company as well. Everybody is very professional from making appointment, arrival time notification, on time appointment, performing test to confirm the root cause of plumbing issues, reasonable price, on the spot iPad credit card payment processing and email invoice. They make everything smooth and easy in a stressful situation with plumbing problems.

Thank you Matt and your team for coming out to resolve our issue.

Gricelda R.

6/17/2021

Jerry was great at explaining everything, little issues I need to take care of. Kitchen sink unclogged, Thank god! Once I'm ready for the other issues I will definitely be calling them back.

Elsie N.

10/04/2020 12:00:00 SA

Tony, Paz, and Ms. Liane were phenomenal from beginning to end ! When I called, I explained to Ms. Liane that the Gas Company called since it looked like there was either a gas leak or something may be wrong with the water heater at my Mom's house. Ms. Liane set up the appointment right away and when Tony came out, he identified on the spot that there was a water leak in the water heater which was causing the gas to keep reheating the water. This resulted in the gas bill almost tripling, not to mention water being wasted. Tony explained the benefits of signing up for a membership and I paid for the membership since it would help my Mom in the long run. Tony provided a fair price to replace the water heater, install copper pipes, and replace the walls that had water damage. Tony scheduled a follow up appointment for him and Paz to take care of everything for my Mom. Ms.Liane called the morning of the appointment to confirm the time that Tony and Paz would arrive and when they did, they followed social distancing guidelines and also wore masks. Everything was taken care of outside since that's where the water heater was, plus they did not come inside my Mom's house in order to keep my elderly Mom safe during this coronavirus pandemic. Overall, I had a great experience working with Tony, Paz, and Ms. Liane and I highly recommend them to anyone who needs great quality work with a smile ! Many thanks to Tony, Paz, and Ms. Liane at Prodigy Plumbingfor all your support ! I look forward to calling you again soon !

Art V.

1/22/2020

Solid business. Everybody I dealt with: Silvia - receptionist, Edgar and Juan - field installers and Mark - the owner, were highly professional and courteous. Edgar came out first for evaluation and soon submitted the the proposal. The proposal was professionally looking and accurate.
Edgar and Juan showed up on time and installed the new water heater for the best price around. I discussed another issue with them and they convinced me not to go that route, potentially saving me thousands. We came up with another solution, and Edgar showed up on time for the second trip and executed perfectly. Honest, reliable, professional, fairly priced. Exceeded my expectations. Highly recommend.

Jennifer N.

11/27/2018

Quick and fast service. I called this morning and Tony was able to come out this afternoon to unclog my shower drain. The price was very reasonable also.

Lim L.

3/14/2019

Chris and Tony were super nice and were amazing with the work that they did! The bathroom faucet completely came off and started pouring water out like crazy. We unfortunately had to turn off the water completely in our home because there was no way to turn off only the faucet in that one bathroom. So we had to live turning off/on the water in our home when we needed it. Then our owner called them to come and fix the faucet and they were very understanding of the whole process. My mom is unable to speak English and she had to be there alone with them but they were very understanding and helped her through every step and made sure she understood. Shoutout to Chris and Tony who were super helpful today!

H C.

3/13/2023

Manny was wonderful and understanding and I really appreciate his help with my plumbing issue.

Luz O.

3/13/2023

Our water heater stopped working and after an assessment from the Gas company, we were advised to call a plumber because of a bad thermal coupler. Philip at Prodigy got an appt the next day. The real hero was Alexis who confirmed the issue with thermal coupler and gave us options which ranged from replacing the thermal coupler to replacing the water heater. He gave recommendations but was not pushy. Alexis went above and beyond and tried to use the thermal coupler he had in his inventory, but it did not work. He called his parts guy and got confirmation they could get us the part the next business day. Alexis was in and out in an hour, fast and efficient! Thank you for going above and beyond. Would recommend their services to family and friends.

John W.

8/28/2015

Everyone I spoke with at Prodigy was very friendly. Communicated as they needed to. Came when they committed. Completed the job at an excellent rate. Definitely using them for future projects.

Paolo B.

11/20/2021

I called this morning for a backed up kitchen drain and they were able to accommodate me just a couple of hours later. Alexis, the plumber, was professional and courteous. He also explained what he was doing. The fee was reasonable considering it was a last minute request. I was impressed enough that I joined their annual maintenance membership program to try to be proactive. I'll be using this company again for all our plumbing needs.

Jonathan C.

8/25/2021

Alexis arrived on time for both of our appointments and solved our problem quickly. It was helpful to receive an accurate quote on all work before the work was performed - no surprises and the quote was accurate down to the cent. We had a great experience with Prodigy and Alexis was great to work with.

Shawn K.

8/21/2015

Called twice, both times they were at our house within a couple of hours and cleared our drains quickly. They are friendly, polite, answer all your questions and helpful with suggestions. Will use them again.

Peggy C.

6/27/2023

We found out that our previous plumber had closed up shop and forwarded his clientele to Prodigy. We had a minor issue that needed attention and set up an appointment. Alexis came out, resolved the issue and did a complete inspection and assessment of the plumbing of this 60+ year old house. He itemized what was good, what needed attention, and what was critical. We took his recommendations under advisement, prioritized them, and a few weeks later had him come out to replace the pressure regulator, the most critical item on the list. Alexis did an amazing job in a short window of time and we're much relieved to have that item of the list checked off (more to come)! We found him to be a very personable, knowledgeable, skillful and professional representative of Prodigy Plumbing and it was a pleasure doing business with him.

Cozmo L.

08/04/2021 12:00:00 SA

It was quick and easy to make an appointment and they showed up early which is always appreciated. EDGAR our technician was very professional and helpful. He did his job quickly and efficiently. Loved the service I received I will keep Prodigy Plumbing in mind for all of my future plumbing needs.

Julian H.

06/01/2020 12:00:00 SA

Prodigy Plumbing is amazing! Luis De Leon is amazing! These guys once again proved why they are my go-to plumber and who I refer my family and friends when they ask for an honest, affordable and reliable plumber.

I had a pipe burst unexpectedly and Luis came out, found the issue and fixed it right away. He was super friendly and easy to work with. He wore booties and a face mask, was super respectful and sensitive to the current Pandemic and made my wife feel comfortable about having someone in our house. What more can you ask for? I highly recommend Prodigy Plumbing and Luis if you want the job done right and safely. Thanks once again Prodigy Plumbing!

F L.

3/14/2023

Alexis was fantastic. Arrived 15 minutes early. Had the part needed on hand and quickly fixed the problem. He also explained everything as he did it. Very reasonable price. Highly recommend, 5 stars.

Harmon F.

2/14/2022

Had our gas lines replaced today. Dino did a great job with our initial call for help and quote. Alexis and Juan did the actual installation. All three were very professional and easy to work with. They were very easy to work with and took the time to fully answer all of my questions. They also did a great job on the project finishing on time (early). They also thoroughly cleaned up after the job was complete. I'm very happy with their performance and work. I will use Prodigy on future projects. You should strongly consider Prodigy for your projects too. Give ''em a call.

Michelle S.

5/26/2022

Extremely impressed and happy with incredible service from Prodigy today! Highly recommend them!! From the min I called with and emergency leakage in my daughter's room to the short time Shane arrived and did an incredible job with diagnosis of them problem, quick turn around time to fix it and very reasonable price. Thank you team! You saved me today.

Linda S.

7/24/2018

I had a series of plumbing issues and Mario was very helpful in completing the work. He was able to return at a later date when we were unable to find the water shut off valve, he was cheerful and and accomodating. He is skilled at his craft, I would highly recommend him for your plumbing issues. He showed up when he said he was coming and did high quality work in a reasonable time frame. Thanks to Mario for an outstanding job.

Khris P.

8/23/2020

Prodigy Plumbing did an amazing job diagnosing and repairing my drain pipe in my kitchen. Prodigy is really easy to work with, they are very professional (the entire organization) and their price was the second lowest out of four quotes.

I have concrete floors in my 63 year old house and I water bubbled up through a crack in the foundation when I ran the water or dishwasher. Tony and Paz took their time to figure out what the problem was before giving me a quote and it was the main reason I decided to use Prodigy. Tony wasn't trying to sell me something, he was trying to help me understand the problem and solve the issue.

The actual job included cutting the cement foundation, removing the cement, digging and removing two feet of dirt to locate the existing pipe, removing the existing corroded cast iron pipe and installing 25 ft of ABS pipe. Everything was tied in nicely and a clean out was added to the exterior wall behind the kitchen sink.

I am very please with the work performed by Prodigy and would recommend Tony and Paz to anyone with a similar problem.

Khris / Aug 20'

Joe W.

04/05/2019 12:00:00 SA

Ozzy and Chris were great today! They came out and put new piping in the front yard. They were able return everything back to the way it was prior. Great job! I would definitely recommend them!

Joseph R.

10/31/2020

From the time I requested a quote for my water heater and metal enclosure; response was very fast. Quick appointment to see the job onsite; with immediate quote. Very good pricing; quick professional service. Will definitely recommend to everyone; and use their service when I need it. Luis was the representative & technician I was in communication with; and he was knowledgeable; friendly; and efficient. Thanks for a great job.

Janice S.

6/16/2021

Glad customer service called that an earlier time was available. Alexis came on time, installed new, hauled the old toilet, detected & fixed leaks. He was transparent on costs of the install and clean with the install. Great service.

Gil N.

07/11/2023 12:00:00 SA

Prodigy was able to send out someone within a couple hours of the phone call . I have a toilet that has been chronically clogging for years. It gets snaked out, but no one ever resolve. The issue. The service was excellent! They sent out Stephen, who was courteous, professional, polite, and friendly. The work was done quick and clean. He found out what was causing all my trouble. He made suggestions for future work, and gave me quotes as well. Overall, I'm very happy with using this company

Lise N.

10/27/2021

Luis truly saved the day. He was professional, courteous and knowledgeable about what needed to be done. No wonder he is mentioned in so many positive reviews.
I would not hesitate to ask for him if we need plumbing repairs again.

Omar C.

3/21/2022

Just had Shane out for an estimate. Really friendly, answered all my questions, patient and explained the service and process clearly! Thanks Shane!

Curly H.

02/05/2014 12:00:00 SA

Great plumber! Professional, efficient and reasonable prices. I highly recommend Mark and Prodigy Plumbing.

Bill B.

12/05/2014 12:00:00 SA

The toilet at my store was backed up and not fixable using the standard methods (plunger, Draino Etc). My store manager found Prodigy. They immediately came out to do an estimate. The guy quoted the wrong amount. It was like $50 cheaper than it was supposed to be. I called and spoke to the owner because I don't do well when I'm quoted one number and then later find out it'll be more expensive. The owner explained how the mistake occurred and offered to do the job and replace the toilet at the lower price. Because of this great gesture, I told him we can split the cost. This conversation happened around 6:30 PM we were both happy and I was told they would be able to install the new toilet the next morning. 45 minutes later, my store manager came to my office and said that the Plummer is here for a check. I asked the guy why he needs a check before the job is done. He politely laughed and explained that the new toilet has already been installed.
Great job!! Great service!!

Mark C.

9/17/2016

Needed a plumber fast.
Saw their number listed high in the reviews section here an elsewhere
Unbelievably fast response and thorough clear plan for and action completed.
Matt is worth his weight in gold. He was working hard, raising a sweat and then offered me some bottled water.
Looking forward to using these guys, Matt & Roy, again when needed next, already in planning.
Recommend highly as not only do they do the job right, they are proud of their rating and want to keep customers happy. The actions required to do this were clearly verbalized and more importantly were shown by action.

Carla G.

8/25/2022

So I had Prodigy come out to clean my drains mostly precautionary. On the positive side they are responsive: however, (George) quoted me almost 1000.00 to clean 3 drains. I told him most companies charge btwn $80-$90. He said he could not do it for that price.

Today they advertise $49 or $99. Smh

Needless to say I didn't have the work done. Look what they post today.

Was really disappointed as they did good work the first time I used them.

Karen W.

11/12/2021 12:00:00 SA

So grateful I was able to have Alexis come over today, even though I didn't have an appt. He fixed my plugged-up toilet very quickly. Thanks, Prodigy Plumbing for fitting me in, and thank you Alexis for solving my problem.

C G.

01/12/2016 12:00:00 SA

Couldn't ask for better service and customer service! Arrived on time and positive. Did exactly what was needed. Very efficient. Would highly recommend and will use in the future.

Shyra M.

11/05/2017 12:00:00 SA

I've used this company twice for my toilet backing up. Although the services were both after hours the guys that came out are very knowledgeable and professional! Last night Ozzy came to inspect my problem and gave some recommendations on what needs to happen to truly rectify the problem. I'm actually looking forward to receiving my invoice/quote so that I can permanently resolve my drainage headache.

Tim C.

09/12/2018 12:00:00 SA

Second issue:
I had a pinhole leak in one of my copper pipes a few days after prodigy came and fixed my shower valve problem. They came in quickly (same day), identified the problem, and fixed it for a very reasonable price within 2 hours. I thought it would take half a day, but they fixed it quickly and with the same level of professionalism as the first time. Matt and Roy did a great job.

First issue:
I'd give these guys 6 stars if I could. Had a different plumber (also 5 star yelp rating) come in and they were late, didn't have the right tools, AND tried to overcharge by making the work much more complicated. They made things worse and ended up costing me more money. I found prodigy plumbing on yelp and they were able to fit me into the schedule ASAP. Matt was the plumber that came out to my area to fix a shower valve. He was on time, assessed the problem (shower valve cartridge needed replacement), fixed it quickly, and didn't overcharge me. The job was done in less than an hour and at half the price the previous guy was quoting me. The other plumber spent 3 hours and couldn't fix anything. I will definitely be calling Prodigy Plumbing again if I have any plumbing problems in the future. Professionalism is lacking these days, so I really appreciate these guys for treating a customer how they should be treated.

kay t.

5/13/2023

Leaving a repeat excellent review. Jerry is a regular to our house because it's 90 years old in Cal Heights. They always have availability to accommodate our schedule. Jerry is professional, detailed oriented, helpful and timely. Can't say enough about how much I appreciate the company and their staff. Thanks Prodigy for being so dependable and friendly.

Jeremy W.

06/09/2023 12:00:00 SA

I had a pretty big leak under my sink that was getting worse fast, within 20 minutes of my call to Prodigy plumbing Alberto was at my house ready to go!
Alberto was amazing and professional and fixed the problem while informing me of everything that was needing to be done. I will request him again in the future and had a great experience with him, thank you Alberto!

Richard c.

09/12/2021 12:00:00 SA

I called Prodigy to look at my hot water heater and have it replaced with a tankless water heater in April 2021. I was told by Alexis that it would be no problem. He recommended a great tankless unit that would work well. I also would be able to get a $1300.00 rebate when all was done. I was quoted a bit over $5000 to get this all done including piping in a 3/4 gas supply line that would be needed. On the day of installation 2 plumbers showed up and 1 surveyed the job and he called in to the supply warehouse and had a different tankless heater changed to a smaller unit. They picked it up brought it to my house and they installed it. Due to the smaller unit the 3/4 inch gas line was not required. All of this took place without my permission. The heater installed was totally inadequate and some of my fixtures would not work due to low hot water flow. All of this bait and switch stuff did not reduce my $5000 quote at all. After this fiasco I made them get and install the original heater that was supposed to be installed and made them do the 3/4 inch gas line that was not done either.
Well the $1500 rebate was rejected because Prodigy Plumbing did not have the model number of the water heater on their receipt.
Please I would not ever recommend this outfit to anyone for anything. They put us through a terrible ordeal that created a lot of undue stress. This was so terrible for these people to come and do what they did to a couple of senior citizens a disabled veteran.

Erik D.

5/20/2019

I had a bad smell coming from the bottom of my kitchen sink and called Prodigy Plumbing. Prodigy did a great job replacing our line going out to the sewer main a few years ago, so I was confident of their services. Jerry R. came out to my house to fix the smell and he did not disappoint.

Jerry was courteous and thoroughly completed the job while explaining the repairs in the process. I asked him to take a look at another issue I had and he professionally repaired that, as well.

The job that Jerry completed reaffirmed my decision to keep prodigy Plumbing as my go-to plumbers.

Sujay D.

03/07/2021 12:00:00 SA

Alexis showed up within 30 minutes when I initially called them. He did a detailed review of the damages and got me several quotes for the slab leak I have. His quotes were very reasonable and will most likely have him back for the job once i hear back from insurance.

Scott M. C.

6/16/2020

As a repeat customer of Prodigy Plumbing, I expected great customer service along with very skilled personnel. Today was no exception. I requested a quote for a bathroom clogged sink and was given an immediate appointment. Pedro came over during the time scheduled and was extraordinary in his skills and customer service providing very fair prices as there was additional labor involved for parts that were corroded and/or worn through with holes. Pedro had to go to a plumbing store to buy the replacement parts that he didn't have in his van, and did so, with an excellent attitude, reassuring me that the job will get completed to satisfaction!
Unfortunately the drain was unable to be cleared as he ran the snake 25 feet and tried several times, but because we live in a high-rise building, and I share a common plumbing line with my neighbors, this has now become an HOA issue that he was unable to fix.
Pedro apologized saying that he felt really bad that he couldn't complete the job. Furthermore, after speaking with his supervisor, they came to this conclusion (to work with my HOA) and only charged me for the plumbing parts and labor that required replacement, not the snaking job! Furthermore, he added pictures and verbiage on the invoice I could use to show my HOA.
Pedro took the extra time to do the best he could at the level expected and though the job couldn't be finished, he left our bathroom clean as it was prior to his arrival. I'm very glad to have used Prodigy Plumbing again for this inconvenience and wouldn't hesitate to use them again! Thank you, Pedro and Prodigy Plumbing!

Jung S.

12/05/2017 12:00:00 SA

Matt and Chris are true professionals. They came to our house on short notice and installed the water line for our new fridge in no time and I was very impressed with the quality of their work and communication. I will definitely be keeping Matt's business card around for future work.

D. P.

02/01/2015 12:00:00 SA

I bought a 75 year old house in the middle of last year. In December I started having some gurgling in the downstairs bathroom toilets a few days later they backed up. I called Prodigy to make an appointment and they came out 45 minutes later. They cleared the main through the clean out and all was good. Then a couple weeks later the other side of the house lines backed up exposing a rotted out sewer pipe in the wall. Again I called Prodigy and they came the same day diagnosed the problem and planned to be back the next day to replace the 15 foot of pipe and put in a clean out for that leg. I met Carlos, Marcos and Mark, all three guys were very professional and thorough. I will only use them in the future.

Chris M.

02/03/2017 12:00:00 SA

Prodigy Plumbing rules! These guys are professional, fast, and super kind. I had a leaky shower, Matt came out and set me straight in no time. You'll be my go to from now on.

Thanks!

K D.

7/24/2018

Where to begin! Love prodigy. I had an issue with roots in my drains and Matt Down came out and assessed the issue. He told me all my options and how much jetting and repipe would be. Their prices are fair and the work is excellent. Matt is also the best he's so knowledgeable and you can tell genuine. It's too easy to be taken advantage now a days with plumbing. I tryst prodigy and Matt 100%!

Josephine P.

7/30/2020

We had an issue with clogged shower in a complicated pipeline situation in our two story home. Not only was Prodigy Plumbing quick to respond with transparent prices and same day service, they also determined root issue of the problem right away. Our plumber Luis was extremely thorough with inspection, service, and clearly communicated everything we needed to know about the clogging, preventative measures, etc. He worked really hard to make sure that the issue was resolved, and took extra care and time to make sure everything was functioning before he left. Very efficient, friendly, and professional service. Highly recommend! Thank you Luis!!

Angelica S.

10/09/2018 12:00:00 SA

Thank you to Joe! For calling out a restoration guy, for me new home and checking out all the plumbing and giving me a estimate on new toilets. Also special shout out to Joe for being on time. Really makes me feel like I'm important and I matter when people show up on time.

Lucy L.

1/23/2015

BEST. PLUMBER. EVER. Every time I need something fixed Mark and his amazing team get it done as quickly & efficiently as humanly possible. They are knowledgeable, nice, clean, respectful, honest and 100% trust worthy. They always come on time, prepared with all the right equipment, and work fast. I have called Mark for several clogged drains and a water heater replacement over the years and his service is consistently exceptional. I also recommended Mark to a friend who was remodeling and adding new bathrooms, and I'm happy to say my friend was very pleased with the work done by Mark. I then gave his info to my condo building's HOA to use for the all the building's plumbing needs and my neighbors who have had a chance to use him have been very happy. It's hard to find someone you can trust and feel comfortable letting into your home, but these guys are completely trust worthy down to earth people and I feel 100% confident with them. If you need any plumbing/water heater service done Mark is the person to call.

Tamara O.

1/15/2016

Called Prodigy at the last minute for a completely stopped bathtub drain. He got here quickly and cleared the drain in minutes. Friendly service! Would definitely call them again for future plumbing issues!

Nick S.

9/28/2017

Matt is one of the best and most knowledgeable plumbers I've ever worked with. Not only did he give me solid and very fair quotes, he told me the best ways to fix the problem with minimum cost as well as take measures to prevent a reoccurrence. Unlike most plumbers who just temporarily relieve the problem, ie snake it. Matt actually took the time and tools to fix the problem once and for all which was for the same price as others offered to just look at it. This is the second time I've used Matt's services, this time on my home instead of my rentals, and he's gone above beyond what any plumber has done before. It's been two years since he fixed my rentals and the drains work better than they ever did and it's been six months for my own house which also works without any hitches. All drains work perfectly and there is no issue of any backups which was orginally a consistent problem since I first purchased the property. Both projects were stellar jobs from start to finish. I'd be happy to work with him and the prodigy staff again. Highly Recommend.

Eden L.

06/08/2021 12:00:00 SA

Shout out to Gerry, he's the best! Prodigy rolled out the best plumbing service I've ever witnessed here in LA County. I've called several other plumbers who work independently, they do good work but Prodigy rolls out the red carpet with a quick and efficient team. They always consider the customer's needs and make sure your repairs are as comfortable as possible. We had all of the original plumbing replaced and they finished in four days. We now have brand new pipes and an overall update to our plumbing. I highly recommend their services. Stop your search, this company will take care of you. Also consider the membership!

Karen S.

10/16/2015

What a professional team these guys are! They are respectful and go out of their way to make sure you are satisfied. They even answered questions and spoke with you after hours! No leaving messages and playing phone tag! Well priced and they do what they say they will do. Including cleaning up and leaving a job well done.
Thanks to Matt, I am confident about our decision and I feel I have my own personal plumber on speed dial!!!

Stop looking and call Mark and his guys.

Steve L.

1/25/2017

Found Prodigy Plumbing on Yelp. We have now used them for several months for all 3 of our Apartment buildings. They are quick and clean and do the job right the first time. There pricing is very competitive.

Craig K.

12/23/2019

I've had the pleasure to do business with over 50 different plumbing company's. Mark at Prodigy is by far my favorite. Customer satisfaction and his word has always top priority. There's a reason Prodigy Plumbing has 5 stars. Highly recommend when looking for a plumbing company

Haley P.

9/24/2015

They were able to get us a new toilet and install it in less than 24 hours. Matthew was awesome! He arrived early and had everything done in 40 minutes! We will totally use them again for any plumbing needs.

Julian S.

2/28/2020

Had a leak in the back of the garage. Sent a yelp request for an estimate. 2 messages later had an appt for next day. Got a call that the rep could come an hour early. Cool! Tony came, was professional and cordial. Showed him the mess that is my backyard, he identified the issue, gave me an estimate, checked his schedule, and said he could do the work now. Yes please. He dug, fixed, showed the work, and filled the hole. Leak fixed. Just a quick and pleasant experience. More work going their way for sure. Thanks Tony!

Yvette M.

3/25/2015

I called prodigy on Monday and they came out and did all the work Tuesday. Ozzie, did great work. He identified the areas that needed repair, made me feeling comfortable in his recommendations and we got the work done. I feel comfortable in having them
Come out again in the future and update and re-plumb all old galvanized plumbing in my house and back apartment.

I am after finding people I can call on when I need them.

Fix it right the first time, charge me a fair price, do great work, and move onto the next project. My motto

Julie H.

9/30/2015

Our faucet had trouble shutting off, so we called Prodigy and Matt came out really quickly (faster than I expected). He took a look at it and found that he couldn't repair it. He went over options for getting a replacement and told us to call back for installation of the new one. A couple of days later he came back and quickly installed the new one we got. There was a little glitch with the new faucet and again he was very explanatory on what the options were and how much different choices might cost. He is very helpful and friendly. We will call Prodigy again for our plumbing needs.

David H.

5/13/2014

Called Prodigy Plumbing for a quote on some work I needed done. After some phone tag, Mark came over and looked at all the projects I had. We agreed on a price and a day / time. The day / time came and I received a text stating that he couldn't make it and would have to reschedule. That's fine, I understand.
After a few tried calls and a week of not hearing back from Prodigy, I left a VM that basically said I'm going to get someone else. I did 'finally' get a call back with an apology but by that time I had booked someone else who showed up on time and did a fantastic job! Check my other review for Marquez Bros.

Sorry but only 1 star for basically blowing me off.

George C.

01/12/2022 12:00:00 SA

Osiel came and did a camera inspection through the roof vent on my plugged toilet that has been getting backed up repeatedly. After seeing what was going on with the toilet he explained several different options that were available through Prodigy plumbing. I was impressed with the thorough explanations Osiel presented to me. At this time I am considering the options I have.

Robbi A.

04/02/2016 12:00:00 SA

What a great experience overall in a stressful situation! Called Prodigy Plumbing based on YELP reviews for service and Matt showed up right away calling me twice to let me know his ETA! Not only was he professional, knowledgeable and honest, the job done on our clogged sink was resolved with a snake in a matter of under an hour at a very reasonable rate. I will not call any other plumbing company in the future. I highly recommend this trustworthy business!

Carrie W.

8/24/2023

I highly recommend Prodigy Plumbing, specifically Jerry Navarro. He came during the scheduled time and worked efficiently on the job. He went above and beyond with helping trim away the area around the water heater and even dragged the bin back and forth to dispose of the branches. I really appreciate this Go the extra mile attitude of service.

Chris F.

4/25/2018

My girlfriend called about our toilet being clogged and she was quoted a price of $650 to fix it. I had her call a second plumber who did the job for $175. Shady to say the least. Could it be gender discrimination? I don't know, but I do know we won't be using Prodigy Plumbing ever.

Dennis P.

01/10/2019 12:00:00 SA

Prodigy Plumbing is awesome. Super professional, the owner Mark is hands on and you can tell he has a great company culture. I had an emergency repair on my main water line bc a tree root broke my line and Mario and his team came out and completed the job today. I got an email invoice immediately with pictures attached of the work they did. They were in constant communication with me as to what needed to be done and I highly recommend Prodigy for any plumbing needs.

Sjaan T.

2/13/2020

So grateful to Steve from prodigy for helping us with our clogged bathroom sinks. He was lovely, thorough, communicative, and went under our house to ensure there was no damage done to the pipes. Thanks again!

lucy F.

8/20/2015

Matt Down is so professional, timely and knowladgable .I am so glad to know that I have a reliable plumber and I will recumbent him to anyone who needs plumbing job no matter how small or large.

Joe R.

2/13/2017

I am building my home and rented a porta potty from National. It is serviced once a week, but they did not serviced it for three weeks. The first and second week I did not call - thinking that they would come any day to service it. By the third week they finally came and cleaned out the potty.

I called to complain and it took them several day to get back to me. In the meantime the driver changed the service date record sheet posted on the potty and replaced with a new one beginning with that 3ed week they finally clean it. He got rid of the old record sheet showing the missed dates. I complained and asked for a small refund for the missed dates, they accused me a lying to get money from them.

Tom H.

1/14/2022

This was the second time I've called on Prodigy Plumbing for a job. This time I needed a kitchen sink drain unclogged and an installation of a new sink, garbage disposal and all new pumping under the sink. Shaun was sent out and did the work and was faced with a very stubborn sink removal. Seems the original installation was done with the intention of never removing the old sink. It was in there.

However, Shaun finally got it removed, installed everything and unclogged the drain. I'll tell you it was not an easy job but Shaun did an excellent job and got it done. I will not hesitate to call in Prodigy Plumbing in the future.

Sabrina T.

2/13/2018

I've used Prodigy Plumbing twice now and on both occasions I have been sincerely impressed with their professionalism, courtesy, integrity, and quality work.

My first time calling them, we were having issues with our guest bathroom toilet. When I called to request the quote, the gentleman on the phone (I wish I can recall his name!) was not only professional, but SO incredibly friendly and pleasant to talk to! Kory came by to check it out and was extremely professional and considerate of my property. He was very honest about my options and was transparent about what would cost more. He ended up being able to fix it on the spot. In fact, he encountered a slight problem, but he went above and beyond and was able to find a solution that didn't cost me anything. I was so appreciative of that!

The second time I called, our kitchen sink and the pipes below were pretty much falling apart. Again, the gentleman on the phone was so incredibly helpful AND knowledgeable. Ozzy came by to quote us, and just like Kory, he was very transparent about what needed fixing and how much it all would be. This service was going to cost more than my first issue with the toilet, so I wanted to do my due diligence and shop around a little bit. Other plumbing services were charging a ton just to quote me, and another service was just plain rude (kept calling me kid!) and quoted me triple just to replace my sink! This plumber even took one look at the new sink we bought and told us to return it and get something better. Frustrated, I went back to Prodigy and working with them was such a breeze. Ozzy had no complaints about our sink choice and worked very diligently on what I had requested. The most impressive thing, however, was that he encountered a huge problem that may have resulted in me having a hole in my kitchen for a few days...but he was able to work around it and solve the issue on the spot...I swear, I feel like I give these guys such a hard time but they deliver every time! I'm in love with my new sink and super relieved that the persistent pipe/leak issue is finally fixed.

I am incredibly happy with the work they've done for me and will definitely be using them in the future...although hopefully not soon, because I've had too many plumbing issues in the last year, lol. Thank you Kory and Ozzy!

Nez N.

3/30/2019

This was our first time hiring a plumber to repair our water heater, we were dreading the cost of the potential repairs. I found Prodigy on yelp and gave them a call. I received a quick response and repairman, David, was sent the next day. He was very professional and straight forward. He gave us a reasonable quote along with a few other options for our repairs. After a few days of trying some things on my own, I ended up calling David to let him do the job. I called on a Friday and he made time to get the job done for me on a the next morning, because we had a family engagement the following day. He knocked the job out in no time!!! I'd recommend him in a heartbeat!! My family thanks you as well!!

Thanks David!

Lb G.

10/14/2015

I called Prodigy Plumbing for a general rooter cleanout of our mainline due to tree roots.
My call was answered promptly, and the super nice lady on the phone set up an appointment for that very day!

Matt showed up, and took care of it. He also advised me on a dishwasher situation as well.
There was a small discrepancy with the pricing, regarding what I was quoted. But Matt was totally cool about it, and honored the lower price. I really appreciated that.

I know who I will call in the future for sure...Prodigy Plumbing.

Esther K.

11/02/2016 12:00:00 SA

I cannot say enough positive things about Mark and his team! I originally called them to snake our main line because it had backed up. Cesar came out and cleared it but then it backed up a week later and even though root issues don't typically come with a warranty, they came out again free of charge. After Vince used the camera to look at the problems underground, he recommended some permanent solutions but in the meantime suggested we hydro jet the main line. I called Beach Plumbing and Jetting to discuss other options and they basically convinced me over the phone that I don't need hydro jetting and that they can fix the problem by snaking but left me high and dry when they came out. Richard, the owner, even said he was going to call Prodigy to tell them about what's going on here (maybe to convince them to not work here?) I told Prodigy everything that happened, they were able to come out the next day and it's been nothing but great working with them. Don't waste your time or money going with another company. My experience with Prodigy and Beach Plumbing has been night and day. Mark is professional, thoughtful and cares about customer satisfaction. Unfortunately I can't say the same for the other company. There's a reason Prodigy is the highest/most rated plumbing service in Long Beach on Yelp!

C G.

02/10/2021 12:00:00 SA

I had a galvanized pipe replaced by Jerry and Fernando. They gave me a couple options on the replacement and really worked hard to make the repair work with my budget. I appreciate their work ethic.

Eleno T.

01/08/2019 12:00:00 SA

Well Mark, i did call, and a very nice lady answered. Talk to your answering service person,. I gave her all the info she asked for. Name, phone number, address, and problem. Dec 31st was the date, around 12 noon. I'm not mistaken. 12:45 p.m. to be exact. Look it up. I DO HAVE THE RECORD OF THE CALL, IF YOU NEED IT LET ME KNOW.

Matthew R.

11/09/2015 12:00:00 SA

SO AMAZING!

This company is so great, I can't tell you enough positive things. We have had a couple problems with our sink, bath tub, toilet and they can fix it all. The service is wonderful. Matt Down is the gentleman that usually helps us and each time he is so polite, fast, and easy to talk to. Thank you for keeping our house full functioning and addressing all issues quick and efficiently!

Nathan H.

05/04/2023 12:00:00 SA

Response time was quick, Alberto was knowledgeable and able resolve our issue. He was thorough and also diagnosed another large issue that we will have to take care of another time. Happy with Prodigy.

Carla C.

6/24/2022

I'm plum(ber) happy to have connected with Prodigy today. Seriously. I know nothing (nada) about h2o and how it flows. This company not only showed up... but efficiently, happily and reasonably fixed our issue. Did I mention we needed help on a busy Friday afternoon? Nothing but pure praise for this family-run biz. Roto is a no. Give these guys a GO!

Beth T.

3/19/2023

Our plumber was Manny and he was fantastic. He showed up much earlier than we expected, he was professional and thoughtful the entire time he was here. Plumbing always makes us a little nervous but he made the whole experience very easy.

I also really liked that there was no up sale of services, they were very clear about pricing and Manny was not only fast and efficient he was tidy! We were expecting a big mess from previous experiences, but Manny was great. He explained everything really well and was genuinely fantastic.

We are going to call them again soon for more work, and they will now be our go to plumbers.

Dave G.

10/06/2020 12:00:00 SA

My wife and I purchased an older home knowing that we needed to have some plumbing work done, specifically hydro-jetting, and looked on Yelp to find a local plumber who could handle this job. It was abundantly clear that Prodigy Plumbing's reviews were far and away the best on Yelp, and I can tell you from my experience with them, they deserve the 5 Star rating's I've given them. Their patience, cleanliness, professionalism, and promptness are far superior to any other plumbers I've dealt with and will be referring them to everyone I can. The guys that did the job, Luis, Jose, Marvel, and Edgar, were all of the highest caliber and quality. My wife and I were both very impressed by not only the quality of work they performed, but their patience in explaining the process, showing up on time, and how they left the job site when the work was complete. I highly recommend this team to anyone who needs small or extensive plumbing help!

Nona L.

6/25/2020

I had a pipe leak water under my house, and Prodigy sent Luis out within 40 minutes of my phone call. Luis helped me through every step of an emergency repipe job, and everything went smoothly. I felt informed, I felt like my questions and concerns were taken seriously, and everyone who entered my home during the repipe treated it and me with courtesy. I'm so glad I called them again, and I'm really grateful to Luis for orchestrating it. The best part is that all of the fixtures in my house work better than ever. Prodigy and Luis get 5 stars!

Dawn L.

03/08/2023 12:00:00 SA

It was time to replace my water heater and Jerry Rodriguez came out and was extremely thorough explaining all my options and I purchased not only the water heater I added a recirculating pump and a filtration system. We started the project the same afternoon and finished the next day. Jerry and Antonio also came out to assist on the project and all three were extremely professional, meticulous in their work and cleanup. I couldn't be happier with the service.

Mark T.

05/05/2020 12:00:00 SA

5 stars to the staff at Prodigy! I had them come out to waterjet my kitchen to main drain, after getting an estimate over the phone. Cost was reasonable, especially compared to one I received from another company, and the actual/final cost was exactly what I was quoted.
The technician, Jerry, took the time to look at my whole plumbing system before starting to make sure of the best way to approach the job, then took the time to insure that the job was done to my satisfaction. He also provided a quotation for proposed work, that would insure my problem doesn't repeat in the future, but wasn't pushing me to do it immediately. I appreciated his care and manner. Thank You

Eunice K.

7/28/2021

Thank you Osiel for making this plumbing ordeal a smooth, stress-free one! My toilet was overflowing and the bath tub was not draining. I only have one bathroom in the house so this was a nightmare. However, I called Prodigy Plumbing and was connected on the phone right away to an operator, Garrett at around 9:15am. He said he would call me back to confirm if he could get someone to my house by 10:30am. He called me back at 9:30am and said he he could get someone by 10am! I am so impressed how speedy and responsive they were to bring someone to my house!

I can't tell you how thankful I am that Osiel was the one who was dispatched to my house. He was so TRANSPARENT, so HONEST, and explained my options and pricing after DIAGNOSING the problem correctly.

Based on human eye observation of my pipe, toilet, and bathroom, he hypothesized that it was a tree root buildup of my main sewer line. He put a camera down the pipes and I saw on the video screen (recorded video) all the buildup of tree roots that infiltrated the piping. He recommend hydrojetting which is cutting the tree roots with high pressure blasts of water.

Based on all the EVIDENCE and information he provided me, I was able to make my decision to go with the hydrojetting and not the snaking. Snaking would have cost less, but it was a short term fix. The hydrojetting would clear all the blockages in the pipes for a longer period of time.

Osiel was so speedy to go and get the hydrojetting machinery (which is a different vehicle). He was back within 30 minutes and right away set off to work. Once he was done, he verified his completed work by putting the camera down the pipes to show the before and after! After viewing his work, I was 100% satisfied with my service because I saw with my own eyes all the tree roots were cleared from the pipes!

Osiel was speedy, patient, and explained things step-by step. As a teacher, I really appreciated his thorough and clear explanation of the problem and fix. He was also clear about the pricing as well and the pricing is very competitive!

I called Prodigy because of the high ratings on yelp, and I was not disappointed and it exceeded my expectations.

Jeff G.

4/21/2022

My kitchen sink was clogged. I call Prodigy. They came really fast, and fixed my tenants problem in 30 minutes!
Superman Plumbing!! Thank you Prodigy!!!

Bonnie G.

9/27/2017

We were fortunate enough to have Matt come out to the house to troubleshoot our one toilet that had been giving us problems since we moved in 1.5 years ago. We've actually had someone out to service it 3 times! Matt, unlike the others, went the extra mile to diagnose the problem and fix it once and for all. And he did so with a positive outlook and upbeat attitude. What else could you ask for? Well, let me tell you. This guy is SMART. He knows what he's doing and he knows his plumbing! I was so impressed by his ability to not just put a band-aid on the problem but actually get to the root of it. I hope I don't have to see him again soon but if I do, I'm glad to know there are qualified, skilled and pleasant plumbers out there like Matt!

Dee O.

06/08/2017 12:00:00 SA

We had a leak in our upstairs bathroom. I called and it was a fast appointment. Cezar came by and repaired the leak fast. He was very professional and nice guys. I have been using Prodigy Plumbing for years and I still will continue to use them.

Gary P.

6/26/2023

I have used Prodigy Plumbing in the past and the company's plumbers are the best I've ever hired. Smart, capable, and honest. A wonderful combination. Each one I've hired has provided stellar service.

My plumber for today (Jerry) came to repair a leak in my bathroom sink. He quickly accessed the problem and fixed it quickly and professionally, explaining how the problem had occurred and what the best course of action was to remedy it.

Instead of just leaving (as it was the end of his shift and the end of the job), he checked to see why my toilet was not flushing as efficiently as it was supposed to. He proceeded to crawl under my house in the crawl space to check all connections to the toilet through the outside plumbing and diagnosed the problem. This toilet had not been functioning properly for over twenty years and he is the FIRST plumber that went through the time and effort to find the root of the problem.

If friends or family ask me for a plumber recommendation, I tell them Prodigy Plumbing, especially Jerry.

Aileen F.

1/28/2021

Called prodigy plumbing to have my mother in laws sink look at because it was not draining properly and within 30 min Steven from prodigy pluming was at the front door. He was very professional, he put a protective cover on his shoe before entering the house to protect the floor from dirt and wearing a mask to protect us from COVID 19, thank you for that. We are very happy with the work he did, he gave instructions to how keep pipes from clogging. Much appreciated. We will be using them again in the future.

Bria S.

8/25/2022

Yes! Yes! Yes! I called Prodigy on a Sunday for an emergency appointment, they were able to get there that day to take a look at the cracked water heater that was leaking all over the floor. This is a tenant occupied rental unit so Prodigy worked close with the tenant and myself to get the water heater installed. They were professional, respectful and accommodating. I will absolutely use them in the future for all of my plumbing needs.

Emily C.

1/31/2019

THANK YOU, Matt! Matt has been out to our home several times now to fix everything from a clogged kitchen sink to a broken shower valve. I am so glad to have had the good fortune to find him through positive reviews of Prodigy Plumbing company on Yelp! Matt, you represent your company well! You are always on time to appointments and let me know when you are on your way. I appreciate that you are always so neat and clean and leave my home the same. You are a great plumber, but also a really nice person! Your kindness and professionalism are so appreciated and very highly recommended!

N C.

3/26/2020

You guys rock!!!! From the first call with Mark for an appointment to Tony & Luis letting us know the craziness that was going on to Ken helping with finance calls and last but not least to Juan & Hansel doing the installing that took 3 days cuz the job was that big! You guys are rock stars we've never had our drains so clear!! Definitely will not use anyone else going forward, Prodigy Plumbing is we're it's at!

Rico R.

06/10/2022 12:00:00 SA

Good quality service, came on time, fair prices.
Ozzy was polite and cleaned up after, will use them again

Matt B.

06/09/2017 12:00:00 SA

There is a reason we keep coming back to prodigy plumbing. The customer service is on point with sending reminders via text about upcoming appointments. The pricing has always been on par with the services provided. Kory was very friendly and let us know all about the pricing before the work was even started. Water heaters, toilet issues, garbage disposals, heater repairs, they do it all. I could not recommend them enough!

Alice Y.

11/29/2017

I've used Prodigy Plumbing twice, had good experience both times. Robert was very honest, friendly, & was great with communicating. Both times, my plumbing issues were minor, I really appreciate the fact Robert was honest about it. I will definitely use Prodigy Plumbing again.

Tinker B.

12/09/2015 12:00:00 SA

Michael was very knowledgable and helpful. He suggested what we needed to to fix another thing but said he can come back another time when we decided that we wanted to go ahead with it.

Jessica R.

6/25/2018

WOW amazing service! Fast, friendly and reliable Mark is really helpful and knowledgeable. Highly recommended for all of your plumbing needs!

Chris H.

09/04/2020 12:00:00 SA

We had an issue with our kitchen sink that we could not fix on our own. Called Prodigy Plumbing and they sent someone out the next day. They called ahead of time to let us know they were coming and Luis was prompt and very professional. We appreciated the COVID-19 safety precautions they took. Not only was Luis friendly, he was knowledgeable and quick. He took a look at all our plumbing and we didn't feel like he was trying to force additional services. They fixed the problem within an hour and made sure everything was cleaned up. If we need more plumbing work, we'll definitely call Luis and Prodigy Plumbing . Thanks again!!!

M R.

01/08/2019 12:00:00 SA

My toilet was backed up and Prodigy was my first call. The plumber Robert was timely, professional and provided excellent service. This is the second time that I have used Prodigy and I highly recommend them.

ReviewWriter R.

03/10/2020 12:00:00 SA

I had an emergency situation and they sent Luis who was there so quickly my head spun. Very courteous he took the time to explain what was going on, and even determined it was not a leak in my backyard but rather the controls over my sprinkler broke down. Nevertheless my main valve needed to be replaced which he worked on promptly and did a great job! Thank you for your awesome service Luis and Prodigy Plumbing!!

Happy D.

07/03/2023 12:00:00 SA

Alberto did a great job. Friendly and professional! He replaced a broken garbage disposal

Mercy O.

2/18/2020

I had them come yet another time to fix something else the valve for the refrigerator hookup
They are honest and dependable. I made arrangements for them to go while I was at work. Plumbing contractors is one less thing I have to worry about. Ozzy does my plumbing work. Great no hassle trustworthy, good quality service!

K V.

07/02/2022 12:00:00 SA

My husband and I are in escrow with a tight timetline on a house in Long Beach, and needed an estimate on some work the inspectors found related to plumbing and sewage. Not only were the folks at Prodigy willing to review the inspection reports on a fast turnaround, but they went to the house to inspect for themselves within 24 hours, accessed areas even 2 inspectors said they couldn't get to, and shared an estimate at NO COST! (All other outfits I've called charge for this.) Everyone with whom I've spoken at Prodigy has been so professional and courteous. Whenever we do become Long Beach homeowners, there is no doubt in my mind we will use Prodigy for anything!

Y K.

6/16/2023

We had the plumbers to come out to check out the leak outside of the house and slow draining of the toilet. Got a quote of 42,000 of redoing all pipes, we didn't do what was quoted but did a patial work, where they showed the old kitchen pipe was leaking. The work was done and now our sync is wet and i am unhappy with the service that I got.

Alisha S.

03/10/2023 12:00:00 SA

It was my first time using any plumbing service at all and I had to call for my organization I worked at so I was unsure what to expect. I searched on Yelp and found Prodigy and they sure did not disappoint. They were very kind and was able to get a technician out the next day. The technician, Alexis inspected our sink and quickly resolved the issue. He even informed me the cause of our leakage was because our sink was getting detached from the wall causing our pipe to break and although that wasn't what he specialized in he was able to help me stabilize it to prevent the pipe from breaking again. There was also another leakage from our roof that I was concerned about so I mentioned it to him and while he told me that's probably not something he can do, he was still kind enough to check it out for me. I had a great experience and I will definitely be using Prodigy again for any future inquiries I will have. Thank you Alexis and Prodigy!

Moni K.

1/21/2022

We would highly recommend Prodigy Plumbing. Their service was off the charts - 10 STARS!!! From start to finish we were very pleased with their exceptional work in the following areas:
-OnTime
-Cordial
-Approachable - answered all our questions and made us feel comfortable with the work being performed
-Very COVID respectful
-Tolerant of our protective dog
-No surprises; quoted price was the final price
-Job site cleaner than when they arrived
-Great TEAM - Jared, Rafael, Jose, and Luis - worked well together on this big job
-Special Shoutout to Luis De Leon who performed the initial diagnosis of the issue two weeks ago when snaking the line and alerted us to this bigger issue - corroded main drain line. Thank You!!

Thank You

C Y.

6/16/2022

Always great experience with Prodigy. Shout out to Felix for great service the last couple jobs. We were expecting to have to replace our garbage disposal but he was able to find and dislodge a mysterious penny that was hiding in the mechanism. Thank you!!

Eric F.

09/11/2013 12:00:00 SA

Mark was awesome, I called him late evening, I inquired as to his rates, which where very reasonable. He came out the same day, within an hour, replaced my water heater, cleaned up his work and hauled away the old water heater. This was a pleasent experience I would highly recommend Mark and Prodigy.

Thanks again Mark, I will be using your company going forward for my plumbing needs.

Eric

Maryam D.

1/14/2021

Another great experience with Prodigy Plumbing. They are extremely professional. I appreciate how they talk me through the issue and solutions. Thanks Luis!

Justin R.

11/13/2022

Next time you want a wax rig installed for $300.
Its a $15 part. Why are all of you the same. Try to rip everyone off for simple things.

Joannah C.

07/10/2019 12:00:00 SA

Eddie Melgoza is superb. I was all worried about our kitchen pipe sink leak and he made it easy for me. Very professional! Will recommend their service.

Leah L.

12/23/2021

Our toilet and sink were backed up. I called and they were able to send Jerry out the same day. He was extremely professional, knowledgeable, friendly and answered all our questions. Prodigy was very helpful and has excellent customer service. They followed up the same day and asked if we needed anything else.
They were able to fix a our broken toilet as well. I would highly recommend them and will use them again in the future. Both my husband and I were very impressed with Jerry and Prodigy.

Denise M.

11/04/2020 12:00:00 SA

Our water heater in our 7-unit apartment building stopped working on a Friday afternoon. I contacted my regular plumber at 4:30 PM and they informed me that they wouldn't be able to send someone out until the morning. I had heard about Prodigy Plumbing from several friends and decided to give them a call. They had a new 75-gallon water heater installed that night! Not only was I very impressed... more importantly, so we're all of our tenants!! Prodigy Plumbing is my go-to for our office, our apartment buildings and our home. Their customer service simply cannot be matched!

Lisa H.

5/18/2020

First time customer here...Prodigy is truly worth all the 5 star reviews before me. From the initial call, letting me know what to expect, a cost estimate and time frame a tech would be out; to the phone call that he was on the way, to Bob being very transparent as to the issue, price and then diving in to fix it. If you've ever experienced grated carrots regurgitated from your garbage disposal to your bathtub (along with other indescribable food particles).... not pretty! I seriously do appreciate the straightforward honest work and I would use them again if needed.

Kerry S.

07/01/2021 12:00:00 SA

While a little on the expensive side, the service was very prompt and Luis was exceptionally professional, helpful and friendly.

I called mid day and they were able to respond to a non-emergency issue within 3 hours. Phone staff was very professional and kind. Though it was a simple backed up drain, Luis took the time to triage possible recurring problems and explain his assessment to me. He took his time and did a thorough job on what must have been the most uninteresting and redundant aspect of plumbing (snaking out a drain). He gave me a written quote of all my options.

Megan W.

5/15/2016

These guys are great. Timely, knowledgable and courteous. What more could you need?! We'll certainly be holding on to their contact info for any future needs

Judy H.

11/13/2014

Left a voicemail. Didn't call me back. I guess they didn't want/need my business.

Chelsey F.

3/22/2022

This is the second time we've used prodigy plumbing. Once again they came on time and gave a honest bid. Jose was our technician and he was super friendly, professional, honest and knowledgeable. I would use prodigy plumbing again and again. Highly recommend this family owned and operated company. You will not be disappointed when you give them a call. Thank you again for your amazing work!

Kristine L.

7/28/2023

We had a sink flow problem at our business and decided to call Prodigy Plumbing, as they were very close to our location. They were able to come within a day, and earlier than originally scheduled, which worked out perfectly! Steven Garcia and Jose Flores were friendly, clean, and quick with their diagnosis. In the end, we received pictures and a video of what they found, along with the invoice. They even advised how to keep the problem from happening in the future by flushing our system to rid it of buildup. Would definitely hire them again! Thanks Prodigy!

Marc G.

6/15/2022

Phil was responsive and followed through with getting a plumber out to our home the same day to replace my water heater. Ozzie showed up on time and had everything he needed to get a new water heater installed. After going over a few options he was able to dive right into the job and get the old water heater removed and the new one installed in just a few hours. I had confidence in his expertise as he presented me the options. He didn't try to sell me into anything I didn't need. The install was done quickly and efficiently.

Looking forward to having hot water again. Thanks Ozzie and thanks Phil.

Kindly, Marc

Danielle B.

1/20/2021

No hot water yesterday. Called Prodigy and decided to replace our water heater at a price of $3,500.00 at their recommendation. Not cheap but after reading the glowing reviews here, we decided to trust them and proceed. We were told all was working and well. Two hours later, no hot water. We called the after hours line, and we got no response. We called the service again this morning, no response. We called the office and were told they'd come over within two hours. No one has arrived. We are beyond disappointed. Do not recommend.

Michael R.

6/17/2021

From the beginning Prodigy Plumbing was extremely professional and kind. Once they dispatched their tech Art he arrived on time and was ready to work. Art was amazing. He walked me through everything that was going and what was gonna need to get done. Along with taking a ton of pictures so that I can visually see what was wrong and what needed to get fix instead of just telling me. I can't say enough about their professionalism and hard work. Art was here for sometime and never stopped working until the job was done in full. He also provided me with estimates that i request within a half hour and they were very detailed. I would highly recommend Prodigy Plumbing to any looking for a reliable and honest Plumber.

Johnnie J.

07/07/2020 12:00:00 SA

I had multiple plumbing companies bid on the job to repipe my house with PEX. I chose Prodigy because they were extremely professional, arrived on time and were very friendly. Since they did such a great job on the repipe, I had them replace my tankless water heater, filter and softener. They completed the entire job in just over 3 days. About 11 months later, my water filter/softener system developed a slow leak. I contacted Prodigy about the leak and they sent a plumber out to fix the problem at no charge. I highly recommend Prodigy for all your plumbing needs. I will not hesitate to call them if needed.

Linda M.

03/01/2019 12:00:00 SA

My bathroom sink never worked right. I was tired of so call patches. My husband had called Prodigy Plumbing in the past so I followed suite.
David came and took a look. He fixed under the sink problem but camera showed a much bigger issue. David came back with Juan the next day and repaired behind the wall. Clean, Professional, and even more paper booties in my house.

My husband had just passed away and they were so courteous and kind to me. I recommend this company to anyone.
PS they are the smell good plumbers too.

J. R. S.

02/09/2015 12:00:00 SA

Called them for a clogged drain. They said their morning was completely full but could would be able to come by in the late afternoon.

Showed up when they said, was in and out in about 5 minutes. It took longer to write the check and get an invoice that the actual work.

Either way, my drain is working great.

Ben L.

7/25/2018

I had leaking water supply lines for my washing machine and my main water shut off valve was broken. I emailed Prodigy Plumbing and the response time was very quick. I was able to set up an appointment in no time. Ozzy came by and helped me fix my issues as well as install a water pressure regulator. The work he did was fantastic and looks great. Ozzy is a true professional and he really takes pride in his work. I also inquired about future plumbing work that I may need and Ozzy was able to email me written estimates almost instantly. The estimates were specific and detailed all the work that would be done which is very helpful. Overall, I have been really happy with the customer service and quality of work that I have received. I will be contacting Prodigy Plumbing for any future issues that I may have. I definitely picked the right company for the job. A big two thumbs up for Ozzy!!!

Brian K.

8/18/2023

Super helpful and did what was needed in replacing our gas lines after finding a leak the previous day under the house. Was done in a day and cleaned up everything afterwards.

Sherry D.

5/22/2022

Very quick response, friendly and handled our clogged sink. I would say it's a bit expensive though, but they came on a Sunday so maybe that's why.

Jenni T.

11/03/2017 12:00:00 SA

Had a last minute tub emergency. Called Prodigy and they had someone out in the next hour. Had the pleasure of meeting Kory. Was very friendly. Got to use the awesome YELP discount they offer. Worked out great. We even had a lil mix up with the transaction but Kory caught that right away and gladly refunded me without me even acknowledging it. They are definitely on top of their work and quality of service. Will definitely be calling them back whenever something comes up. Thanks

Nic C.

8/22/2015

We called Prodigy at 8 AM on a Saturday morning, and they were here within a half hour. The plumber, Ozzy, was very clean and polite. He came right in, took a look, and diagnosed the problem right away, and fixed it within 15 minutes. Could not have been smoother or easier. Would definitely use Prodigy again!

Mike C.

11/23/2015

They helped me out in a jam on a Saturday morning and were professional and courteous the whole time. I had a seriously stopped up pipe that unfortunately took a second visit (the following Monday) to clear up. They were on the spot and the price was right. I will definitely consider them for any future plumbing needs going forward.

Karen P.

8/29/2016

I've used Prodigy twice and will never use another plumber. They came once out in an emergency to unclog a sewer line and another time I scheduled a visit to install a toilet and garbage disposal. They are prompt, knowledgeable, courteous and well-priced. I couldn't be happier with their service!

Joy K.

12/27/2021

Our water heater broke over the Christmas holiday weekend. We called Prodigy and got an appointment right away. Jerry came in on time and fixed the problem hassle free. Thank you Jerry!

Katie M.

02/09/2016 12:00:00 SA

Called at 8am this morning to request service and they sent Matt right out. Issue has already been resolved and it's just an hour later! Flushed out the main water line and both toilets and tubs are working great! Friendly, affordable and quick to respond. Will definitely call again for future plumbing issues! Thanks, Prodigy Plumbing!!

Charles I.

6/17/2015

Mark is incredibly knowledgeable, honest and reasonable. I highly recommend Prodigy Plumbing and I will never use anyone else. My main line was clogged (on city property) due to tree roots. The city told me I needed to install a new cleanout before they could resolve the issue. I called Mark and he came the same day even though he was busy. He quoted a reasonable price to install the cleanout and the price was honored.

Mark arrived on time and did a great job. The cleanout was installed and the roots were cleared.

Helen W.

10/31/2014

I can now cross off another item from my bucket list as I have found the perfect plumber!!! Mark was able to squeeze me in between jobs and fix our kitchen hot water line and dish washer in less than an hour. His fees were very reasonable and I would recommend him to anyone.

Ashley G.

03/06/2022 12:00:00 SA

I have to give a huge thanks to Prodigy Plumbing. Our shower/ bath faucet wasn't working properly. There were multiple issues from temperature to pressure to water running from both shower and bath at the same time... so we called them. Not only were they quick, professional and knowledgeable, but they fixed everything for us and we are so pleased. The customer service was wonderful. I appreciate how kind they are. Mark, the owner, is especially considerate and spoke to me, directly. I would absolutely recommend them. I look forward to continuing to use Prodigy in the future.

Larry S.

12/10/2020 12:00:00 SA

I have always been afraid to be ripped off by hiring a Plumber. Well I have found a Plumbing company that I will be using from now on. Prodigy Plumbing was my choice after reading their reviews. I had a sewer line clog that caused the toilets to run slow and make horrible gurgle sounds.

I scheduled an estimate for a drain cleaning. Ozzy arrived on time and was very personable. Unfortunately, I didn't have a main line clean out installed in my 60 year old house. Ozzy climbed up on to my roof and attempted to snake the line. He was not able to get the snake past a major clog at the front of my house. Ozzy ran the Camera through the vent and confirmed the blockage. At that time I elected to put in a clean-out and during that installation Ozzy and the Crew (Kevin and Jose) who themselves were very nice people, started the snake the line with a special snake. They kept me informed throughout the entire process. There were big Clumps of Roots mixed with hair that came out that were undescribable. After running the snake they used a HydraJet system to cut the roots that remained and cleaned the main drain. The crew Ozzy, Kevin and Jose stayed late to make sure the job was complete and I was happy. These guys are Awesome...

There was no pressure or trying to sell me something I didn't need. After discussing with my wife we decided to go with the trenchless main line liner. Jose and Kevin. said they would come back the next day. They showed up on time and completed the Liner install. Showed me the camera view after the line was installed. They sent me pictures of before and after. Looked like a Brand new main line. Now I don't have to worry about tree roots any longer.

One more thing... They cleaned up after themselves. You wouldn't even know they were here except for the new Main Line Clean-out the installed..

I will definitely be calling Prodigy plumbing again.

Thanks Ozzy, Kevin and Jose.. You Guys are Awesome...

Wendy H.

01/12/2021 12:00:00 SA

They did a terrific job at a reasonable price. Both men who came were courteous and knowledgeable.

Natalie L.

5/25/2021

Edgar G. did a good job on detecting and fixing the drain pipe leak at my house. He listened to our concerns well, cut open the dry wall only when necessary, and minimized the size of the holes to help us reduce the cost for patching the dry wall in the near future.

I found their price is more reasonable than other plumbing companies that want to open up my entire dry wall and the ceiling to fix a slow leak. Thanks so much, Edgar and Prodigy plumbing!

Amy M.

10/11/2022 12:00:00 SA

We had a problem with our shower, and Prodigy was able to come out quickly and fix it. They even included a drain line inspection. Great company.

Heidi R.

5/15/2021

My new go to for plumbing issues! Our technician Gerry was great, needed help with multiple issues in our new home and it was nice to find someone friendly and efficient to help. He was able to get out to us quickly and fix the tub issues we were having I had already called 2 other places and in the end glad we went with prodigy.

Maryanne D.

12/09/2022 12:00:00 SA

These Plumbers are the most ethical guys that have ever worked on my plumbing problems. I had Jerry come today and asked for him to snake the main and he took a camera and went 200 ft. into my main and showed me the problems that needed fixing. He was prompt and courteous throughout the visit and cleaned up after himself. He gave me an estimate to do what needed to be done and it was more than reasonable....finally and honest family owned business. Im a customer for life.

Laura K.

8/25/2016

Love, love, love this company! They just fixed our water heater which decided to conk out unexpectedly, leaving us with ice cold water for showers and everything else.

We called them after looking at their Yelp reviews. Matt came right away and accurately assessed the problem (interestingly, his diagnosis was different from what the guy from the Gas Co. had told us). Matt spent some time looking at things and ruling out issues. He presented us various options, with pros & cons for each approach. We decided to order a part and have Matt install it. When the part arrived sooner than we'd planned, he actually came a day earlier to install it. Long story short - we now have hot water a day earlier than we'd expected, which is a huuuuge relief!

These guys -- and Matt in particular -- are worth every one of these five stars.

Carlo A.

11/19/2017

A Broken pipe and flooding under house lead me to Prodigy Plumbing for repairs. Like many homeowners we did our research and requested estimations from other companies to compare prices and services. Prodigy Plumbing was easily our go to choice, they were friendly, extremely professional, and organized. Unlike the others they thoroughly evaluated the damage under the house, gave us a simple answer and estimation without extra added selling. We also chose them because they care, it was evident from the first phone conversation I had with the owner Marc and also with Kory who provided the repairs. That's the difference with Prodigy compared to the other companies we came across, Kory unlike other plumbers showed pride in his work and backed it up with a one year warrantee. Thank you Prodigy it was truly a blessing to run into you guys during this difficult time.

Ashley R.

10/26/2021

Alexis helped fix my leaking shower head today and he was awesome. He explained to me everything he did and got my shower working like normal again. 10/10 work

Angee E.

5/31/2017

I had a great experience with Prodigy Plumbing. Both Matt and Freddy were so helpful, friendly and professional. It was a holiday weekend and Matt had to return multiple days, so I really appreciated his efficiency. The job was a bit pricey, but good service always is and they didn't charge me a thing until the job was complete. I will definitely recommend them; they went above and beyond.

Barry S.

03/09/2016 12:00:00 SA

My wife and I had a clogged sink and we called Prodigy Plumbing because they have worked in our complex in the past. Michael, came on time, fully explained everything, was a total professional and got the job done in a timely manner. He was wonderful and did a great job.

The rates are fair and we did not feel we were being ripped off. They worked with us on all aspects.

We would highly recommend their services.

Chris C.

9/25/2019

If you have a condo or live in one this company is for you. They are one of the few companies that will come to a condo and actually resolve your issue. I called late at night and David expertly resolved the issue. Their personnel are polite, tidy and informative. David helped to put me and my HOA at ease. I can not recommend them enough if you have an emergency. They showed up within an hour once called.

Taylor W.

03/12/2022 12:00:00 SA

Spoke with the owner Mark early on a Saturday morning. How many business owners are making calls on a Saturday morning? He let me know that they are not up charging for weekend calls given the impact of the pandemic, which made me feel like this company really cares. He told me that they'd take care of us. The technician Alexis was awesome throughout the entire day. He came over in the morning and did some diagnostics. We weren't getting very far, our flood problem was still a mystery at this point. But he gave me his personal line while we sorted through some restoration. I must have called him 2 or 3 times while he was out on other calls and he answered and guided me every time. He came back later in the day and found the problem pipe that was creating the flooding. Fortunately, the pipe was a sprinkler line that we can fix ourselves. He was super nice, straightforward, and trustworthy the whole way through. Will be calling them again next time it's needed.

Leah K.

1/25/2017

Cesar arrived on time, was very patient, knowledgeable, and efficient. We'll definitely be using this company again. Highly recommended.

Benjamin J.

11/05/2013 12:00:00 SA

I cannot say enough positive things about Prodigy Plumbing. We were suffering through a long-standing plumbing problem. Our landlord refused to help us for so long, and when he finally relented, Prodigy Plumbing seemed like a good choice, and we were completely pleased. Mark assessed our problem, and discovered that we had an even worse, pressing problem that needed to be addressed first. He fixed our extra problem, dealt with the landlord, kept up great communication, showed up promptly, was SUPER nice and easy to deal with, and left nothing behind but working plumbing and satisfied customers.

Bert A.

12/02/2022 12:00:00 SA

Do not recommend - they came to my aunts house check out slow draining shower and replace flap on the toilet.
They claimed the main drain under house needed to replaced. I said 'really?' and then said , I wish to get a second opinion. Then asked how much to just to fix the toilet they wanted to charge $322.55. this is a $10 item at Home Depot and 10 minutes to install. she fortunately called me and I sent them on their way. I hate tradespeople that try to take advantage of folks like my aunt who knows nothing about plumbing. watch out.

Phil K.

10/18/2022

Ozzy came to fix an old problem. Was great, very thorough, ran the descaler down the drain twice, even put a new head on the tool to ensure it cleaned out as much as possible.

Then he ran the camera down the line to ensure everything was clear.
During the camera visual he determined a possible issue with the layout and slope of the plumbing lines and researched the work I had previously performed. He went so far as to arrange a second visit the following day so that a tech could access the crawl space and determine what was really going on.

Very professional and courteous, spent the time afterwards to completely clean up and wash down outside, and then gave me a full debrief and what was done, what to expect and some tips on preventing future blockages.

Also, came out at end of the day bc he finished up early on a previous job, which meant I didn't have to wait untill the next day with a sink full of dishes.

No wonder Mark, Ozzy and the team and growing so rapidly, thanks chaps!

Phil Kirby

Cameron P.

1/30/2023

Had a kitchen sink clog, Prodigy was professional, communicated well and Juan G. was able to come the very next day! It was a fairly simple fix, he just had to snake through the kitchen cleanout plug, it came out to right around $200. Thanks!!

Alison K.

1/30/2023

We've used Prodigy both for plumbing and HVAC work in our new (to us) home. On the first call-out, Alberto asked what kind of solution we were looking for, i.e., a short-term lower cost solution or a more long-term possibly higher cost solution. I appreciated the question and thought that showed a lot about the kind of company this is. Since that time, we've had a LOOOOTTTT of work done, and Prodigy has been great every step of the way. I have appreciated their responsiveness, their willingness to make things right when there were some issues, and the professionalism of everyone we met. While I hope not to see them again for a long time, if we do have any more issues come up, they'll be the first ones I call.

Joseph K.

5/20/2020

Amazing Service !!! I Called Prodigy Plumbing after having a shower cartridge broken and malfunctioning for weeks. The repair was very quick and the plumber from Prodigy was very kind and thoroughly explained the situations and cautions.

Definitely worth 5 start service :)

Nikki R.

12/27/2019

I hate to do this but after my most recent plumbing situation I feel like I have no choice but to update my review.

We've used Prodigy a few times and mostly been satisfied; however, there have been a couple interactions that left me feeling uneasy and questioning their integrity but after the last visit, I finally got a second opinion and thank goodness I did....read on for details...

So, we called Prodigy to connect our gas fireplace. The gas was already piped but (for a previously unknown reason) was disconnected before we purchased the house about 18 months ago.

Eddie came out and gave us a quote for the work but we weren't ready to have it done. When I called back to have the work done (almost a year later), Mark had no record of the previous quote. I recalled that it was around $750 but he wanted to send someone out again, no big deal. So, Edgar came out and quoted us $1200. I later found the original handwritten quote and in fact it was $730! Up almost $500 in a year! WHAT? (Pics below of each quote). Anyways, maybe they would've respected the original quote, I didn't even try. I felt icky after this and thankfully got a second opinion just to ease my mind. (For the record, the second opinion just to connect was $475!).

So the price differential is annoying, but the real issue is here...

When the (clearly very experienced) plumber came out for a second opinion/quote looked at my gas line he immediately said...something isn't right, why was it originally disconnected?. As he started asking more questions, we realized there was an active gas leak and this is likely why it was disconnected originally.

At the end of the day, we trusted the other plumber to do the work. He fixed the leak, connected the gas and installed our fireplace kit all for significantly cheaper than Prodigy but I also feel the quality is better and trust that he did a very thorough job.

One other thing that made me feel uneasy about the original quote with Prodigy was that Eddie said that he could connect the pipe, but he wouldn't know if everything was ok in the wall, until it was connected. So it was possible that they would do the work (for $730) and the fireplace may still not work! This was never a concern for the second plumber. He had an air compressor and was able to blow air through the pipe to be sure that it was connected in the wall and test it every step of the way. At no point was I concerned that he would find any surprises.

So, I write all of this not just to complain about the pricing-really my concern is that two different plumbers from Prodigy looked at our gas connection and neither questioned why it was disconnected, saw that the pipes were at an angle that was not up to code or seemed concerned at all. I am terrified to think what could have happened if we would've let Prodigy just simply connect the fireplace without identifying the leak. I have three small children and to think that we've been living with a gas leak for 18 months is terrifying.

Ultimately, I am leaving 3 stars because the work that prodigy did do in our kitchen in the past seems to have resolved our issues but because of the situation above, I no longer feel that I can trust this company and therefore am taking off two stars and won't be using them in the future.

Jason M.

11/04/2015 12:00:00 SA

I was very pleased with my first experience with Prodigy Plumbing so I called upon them a second time to repair the main drain line in my kitchen, as it was leaking. Matt arrived promptly and gave me a highly competitive quote listing a few different options. I opted to have the entire pipe replaced. Matt arrived a few days later to complete the job, and boy did he have his work cut out for him. The crawl space he was required to work in was so tight he was the only one from his crew that could maneuver in such a tight area. On top of that the pipe was roughly 14 feet from end to end. Matt didn't seem to be fazed a bit, and kept up a good pace until the job was completed. Matt was even kind enough to come in under his original quote at the time of payment. These guys offer both great service as well as prices in a world of tradesmen where often one can't be had without the other. These guys are solid!

Shannon K.

12/14/2015

Fast and friendly service the review was on the shirt side had to add more. I had a simple snake done nit much to say about that. In and out,this review took longer to write than the service.

Sunil M.

3/24/2021

Very Impressed! I have never had this kind of superior, thoughtful and honest service. What i thought was a major slab leak was addressed in a very pragmatic and thoughtful (keeping the client in mind) resolution. Gerry was very thoughtful, easy to communicate and very experienced. Thanks Gerry. Going to recommend to all my friends.

Cara W.

9/24/2019

I just said goodbye to Eddie Melgoza and Jerry (did not get his last name). They came to check on a leaking pipe for us. The whole visit probably took 10 minutes. They were polite and explained the situation clearly and concisely. They also told us how the fix would (or rather, would not) affect the other systems on the property and what would be required to reinstall a related system in the future if we decided to later. Overall, very satisfied with their service!

Kenya W.

09/08/2016 12:00:00 SA

Best plumber ever! Matt not only came early but he was very professional. He walked us thru, step by step the work that he had to do and he even gave us a discount. I would not only use him in the future but totally recommend him to anyone.

Edwin C.

12/31/2019

Had them come out for what I thought was a leak. They were quick and made time for me on short notice. Unfortunately they weren't able to get the work done as something else happened and the plumber didn't have access. Called back to reschedule and they made time for me once again on short notice. Super friendly and helpful. Will definitely be calling them for future needs.

Lin C.

10/25/2022

I had a very high end Shower head (Hansgrohe) that needed a specialist to install it properly. Steven from Prodigy came out and performed an amazing job being very mindful wearing gloves and booties to perform the job. I had another plumber came beforehand to install which was a total failure. I am super impressed Steven was able to figure out how to install it properly and making it work!!

What's amazing about Prodigy and Steven is that few months later when the shower head was having some issue he and Felix came back to personally readjusted the installation free of charge without any hassle.

From my past bad experience with other plumbing service, Prodigy is my absolute go to for any future plumbing needs. They are super professional, friendly, easy to make an appointment and showing up on time.

Thank you Steven!

Bunny B.

10/13/2022

We had a clogged toilet and Alexis came out to save the day. He was very professional, personable, and knowledgeable in his field. He was able to remove the toilet and identify the object that my son flushed down and got stuck. He also kept things very clean and was very thorough in explaining the whole process and charges. I now have a fully functional toilet again thanks to him. Would definitely recommend Alexis for your next plumbing service and Prodigy as a company.

S. S.

3/19/2019

Jerry was great! He had to come back due to some prepping (on my part) that had to be done, and he did so happily. He fixed a drain, and installed an awesome water filtration system. I will use them again if I need a plumber. Thank you so much!
MORE: Since I wrote this, more problems in this flipped house have arisen. Jerry is here now (it's Sunday) doing all he can to fix this new problem and save me money. He sat on the phone with me on hold with them for 45 minutes this morning. This guy and this company are the ABSOLUTE BEST. Seriously.

Melby I.

09/01/2023 12:00:00 SA

Carlos was so awesome!!! He came and told us honest findings and he came back to install our other bathroom faucet for my mom. He came during the time allotted, was so fast and nice and looks beautiful! Mom is soooo happy over the top! Thanks so much! Keep up the great work!

Erik S.

11/18/2015

Well these guys are on it. I have a rental property in Long Beach that had a water heater issue and they came out when they said they would and fixed it on the spot . I would definetly recommend these guys. Great service and very fair price!

Penn T.

09/07/2022 12:00:00 SA

Jerry and Juan were very responsive to the issue and gave us a few options to address the problem. They were able to handle the initial issue within a couple of hours and provided recommendations for future work. Reasonably priced and great interaction. Highly recommended

Andrew K.

9/21/2022

Had Prodigy come and provide an annual service maintenance of our HVAC units. We had no issues, but wanted to keep the units well run (2015 manufactured units). When we needed our AC during the heat wave, our AC unit quit out. Had Prodigy back multiple times and they couldn't figure out what was wrong. Come to find out after hiring another well rated company that our AC was over charged by a factor of 2 from the maximum rating. Recharged the unit at the correct level and back to cooling and another $700 out of pocket.

Jake H.

7/19/2022

Our kitchen sink had backed up and we had another plumber come out to try and snake it. They were unable to clear the clog and recommended a more expensive Hydro jetting procedure be done.

I called prodigy plumbing and they had someone there the next day. When Alexsis initially tried to snake my sink it did not work because the length of the snake was too short. Fortunately he came back later that day with a longer snake and was able to clear the drain at no extra charge. Would definitely recommend using this company.

Vanken P.

02/07/2023 12:00:00 SA

When you require a quick diagnosis for an unexpected plumbing issue, these guys are the people to call. Had an old cast-iron sewer line finally fail and cause a backup into my showers. The staff at Prodigy Plumbing did an excellent job replacing and repiping all in a timely manner. Alberto, Jose, and Sal - these guys delivered top service, thank you!
Got to chat with Mark Ellefson, this guy is down to earth. Mark prides on his employees and company - keep up the good work!
Prodigy Plumbing has earned a customer!

Tami R.

01/09/2015 12:00:00 SA

Out of the three companies I called they were the most professional. They came out within a half hour of my call to clear a blockage in my main. I ended up needing more than just a snake to clear the roots but they applied the price of the snake service to the high pressure water/camera service that was required.

Adey T.

09/09/2022 12:00:00 SA

I saw their car on the freeway and decided to give them a call. I am so glad I did. Mike was honest, professional and knew what he was doing. They are reasonably as well. Southern CA has been having a heat wave for over a week and all AC repair companies are fully booked and if you are lucky to get someone to come, they'll charge you an arm and a leg. Well, Prodigy was different. My AC was being tested by the heat and I wasn't getting much of a cool air while paying a lot for electricity. I called Prodigy and they somehow fitted me in their schedule within two days of my call. Mike came out and fixed my problem. They have found a customer for a life time. Thank you!

Pam V.

07/07/2021 12:00:00 SA

I had a quick response to my inquiry and great service by Alexis this week. He was pleasant and efficient. A job well done.

Catherine J.

08/07/2015 12:00:00 SA

Mark is very honest and very knowledgeable. He is very professional too. I would HIGHLY recommend him and his company!

G D.

6/23/2021

Prompt, good communication, and knowledgeable are the three top reasons Prodigy Plumbing is my number one call for plumbing problems. Thanks to tech Oziel for the great service today!

Charles S.

5/20/2021

We use prodigy plumbing to convert our two sink vanity to a single sink vanity. Phil and Art were awesome they did a great job they were able to change all the plumbing over and install the new vanity in the same day. prodigy even had someone come out and patch the wall after the work was done which is very rare. The pricing was very reasonable compared to the two other quotes I received for the job. I definitely recommend The company especially Art and Phil.

Gabo G.

2/28/2022

These guys will do the bare minimum to address your problem. Their goal is to upsell you on an expensive - often unnecessary job.

My kitchen sink was backed up. The only people available to come out that day were Prodigy (first red flag: they are VERY available). My regular plumber had a job in San Diego and couldn't make it for 5 days. I scheduled him and had prodigy come in the meantime.

They came to my house to snake the kitchen. Took apart all the piping underneath which made a mess. snaked it with a snake the width of a pencil. Then sold me something to put down the drain ($75) and gave me a quote for $2k to install a cleanout so they could do the high pressure washing of the pipe which is what they said it needed. This was odd because we had just remodeled the house/kitchen down to the studs. If I needed a clean out surely they would have put one in right? (SECOND RED FLAG)

Sink backed up AGAIN within a day (THIRD RED FLAG). Prodigy is gauranteed but if they come out again, do the same shitty job and tell you see, this is why you need to do the thousands of dollars of work we recommend then the gaurantee is just another chance for them to give a sales pitch.

So my real plumber comes out 5 days later. Says the cleanout is via the vent on the roof, went on the roof and snaked it with a tool tip the size of a quarter (not a pencil). Said the drain cleaner was unnecessary. Said companies like prodigy are just there to rip you off. Zero problems with the sink since the REAL plumber came.

Prodigy must spend a lot of money on Y*** reviews/ads, otherwise I have no idea how they have such a great rating. If you need immediately relief and nobody else can come, call them but do NOT sign up for their big quote which they ALWAYS give. Pay the one-time visit fee to hold you over until you can get a real plumber over.

Just my two cents

Maggi P.

07/04/2019 12:00:00 SA

Eddie came out for emergency service to find our gas leak. He was super thorough and checked every line. Once he found what was the main problem he also tested the other lines to make sure we would not have more problems. Super affordable and efficient service.

Tom S.

1/18/2019

I used Prodigy in the past and was happy with the service from the founder, Mark. Fast forward several years and I checked in on them again to see how things were going. Mark's business has expanded to over 20 employees, broader market coverage, multiple trucks, etc. Creating scale in a service business is always really difficult because maintaining and ensuring quality control across more plumber is always really difficult. Hats off to Mark, Prodigy, and his staff. Now, Mark is managing a plumbing empire and my next business with them was handled by Matt Hand. What was amazing was the service level went UP with Matt handling my project from when Mark performed it last time. This is truly remarkable because maintaining and improving service quality as a service business scales up is difficult. Please see the review as the job with Matt is not completed... to so far, so good!

Mark U.

02/11/2016 12:00:00 SA

Had to locate my main line for a remodel job. My usual plumber didn't have the equipment to do the job so he recommended Prodigy. Matt was on job. Showed up on time and did exactly what I needed. No BS. Good service at a fair price. I own a few buildings and Prodigy will be added to my short list of plumbers.

Manuel M.

6/30/2020

We had an issue with our toilets producing a bubble when we flush them. Jerry came by and after repeatedly telling him the toilets were the only issue, he ended up telling us that most of the house needed to be re piped and gave us a quote of $37,800!! The issue was only happening as soon as you push the toilet lever down to flush but he insisted that it was happening due to the main line not being angled down enough to allow all the water to flow.

After an insane price quote , we decided to have a different plumbing company come check it out and they discovered that the toilets just needed to be cleaned out because the vents of the toilets were stuffed up causing the bubbles to appear. It costed us $600 to fix everything without a man telling us they needed to break our tile , concrete , drywall , and bathrooms to re pipe the house? Come on guys. I chose you first because of the 5 stars but that definitely has to be false. For that ridiculous quote and the 100% confidence your plumber jerry had with telling us the fix would be $37,800all I can say is WOW. Be careful with this company folks.

I found a different Company by the name A-quick rooter and plumbing co. Jeremiah came by and I showed him the problem with our toilets and showed him the ridiculous quote. $650 later and everything is working the way it should without destroying the interior of our home.

Kaytee C.

4/24/2014

Today was my second time using Prodigy Plumbing and I have decided that I will no longer call any other plumber again!

Mark is one of the nicest people I have met, and it is truly reassuring to know that I can feel comfortable in my own home when a stranger is there fixing something! He came within 2 hours of my phone call today, and fixed my clogged bathtub within 15-20 minutes.

The first time I used Prodigy (over 6 months ago), I had the same pleasant experience.

Alexandra E.

1/27/2016

Prodigy Plumbing came to my house today for a toilet issue we had been dealing with for quite sometime. Very sweet and friendly. Would highly recommend this company.

David A.

3/16/2016

We found Prodigy Plumbing here on Yelp and noticed the hundreds of rave reviews. Our kitchen sink stoppage wasn't responding to our normal efforts so we called Prodigy and they were able to promptly arrange to come over within less than an hour. Matt was fantastic! He worked till the blockage was clear, and was super polite among the chaos of my kids arriving home from school, even taking time to answer questions! We highly recommend Prodigy, and will not hesitate to use them again.

Chris C.

10/12/2015 12:00:00 SA

Made a last minute appointment .. Matt came in late afternoon same day ..very knowledgable and honest . Took pictures and explained what my options are.. Matt came next day finished the job ...I would use them again

Tiffany H.

10/18/2021

Although I didn't ultimately go with Prodigy for my job, I want to say that their professionalism and timeliness were top-notch. I made an appointment for them to check out the issue and they were there within 10-15 minutes. They took plenty of pictures and wrote up an estimate that was in my inbox in no time at all.

After dealing with a terrible company through our home warranty, it was a breath of fresh air to work with Prodigy - even if it was just for a half hour. Thank you and I will definitely consider them for future work!

Rick And David M.

08/02/2014 12:00:00 SA

Clogged kitchen sink. Check out yelp and choose Prodigy Plumbing. Mark (the owner) came on time. I was very impressed with his professionalism, experience, cleanliness and friendliness. His rate was very reasonable and when he was finished he went over what he did, the cause of the clog and some other options should it get clogged again. We would not hesitate calling Mark again for any of our plumbing issues.

Dubby J.

6/29/2022

Prodigy Plumbing has the top reviews on Yelp and it is much deserved from my experience.

They cleared my aging mainline sewer line the same day as I called. Lucky for me there was a cancellation and they fit me in. They were extremely accommodating with my schedule. I appreciate that greatly with all of life's twists and unexpected delays on my side. Oh, and they are CLEAN. They kept everything tidy while they worked and disinfected all contact points at the end!

The value for the service is extremely good. They provided short and long term solutions, from their solid experience and knowledge. They educated me on the age, location, and condition of my system. More than I could ever wish to know and they offer a comprehensive set of updates and remedy options. It's reassuring that they are clearly experts, but not condescending.

I really liked that can provide all of the necessary services, from basic rooter clearing to hydro-jetting and full relining or re-piping.

I will definitely keep Prodigy Plumbing at the top of my list as my go-to plumbing service provider.

Tom S.

06/10/2016 12:00:00 SA

Awesome experience with Prodigy Plumbing! I needed my water heater moved about 50' and upgraded to a tankless. When I called them they called me back right away, and came a few hours later for a free estimate. I told them I wanted to supply the water heater and they told me no problem, they even gave me a to do list to keep the price down and a parts list with no pressure to buy parts from them. When they installed my tankless they did a great job, did excellent finish work, and left my house clean. I highly recommend Prodigy Plumbing to any one needing plumbing work!!

Walter S.

5/20/2014

I received a referral for Prodigy Plumbing just in the nick of time. I was having some work done and was basically left with half finished work from another plumber. Mark came out, got me a quote, scheduled and completed the work a couple days afterwards. I have since had him do some other small repairs. He and his team were very professional and do quality work. I highly recommend them if you're in need.

Steve H.

12/14/2017

This is the third time I've used Prodigy for various repairs and all three times they have done an outstanding job. This time around Matt and his crew cleaned a main sewer line that was severely blocked with tree roots. Matt was very professional and informed me that the blockage was fifty feet from my house and that it would be a good idea to contact the City regarding the issue. Excellent advise and excellent service!

Kinah B.

07/07/2018 12:00:00 SA

I can tell this company takes pride in serving their customers. I needed a clogged drain cleared in my bathroom sink and a worker by the name of Al not only cleared the drain but he also replaced the exterior pipe and charged me less than what was quoted.

Ken N.

6/16/2020

Had a cracked laundry drain line (old iron pipe) that needed to be replaced (might have been due to the earthquake last weekend). Thanks Jerry, Bob and Edgar for taking care of us!

Talked to 8 plumbers and these folks seemed to be the most solid --- know their stuff, explained it well, reasonably priced, good use of tech for quoting/payments, and kept up the mask (COVID conscious). Thanks again!

Ivan P.

1/22/2019

They did great with problem we had in are pipes outside. They gave 110% effort in fixing are problems. They even help take out other item ,thanks for helping my parents on that item. Thanks leaving the treatment for the downstairs shower hopefully it works. Overall I very happy with the work and well call if I ever have any issues..

Gene C.

4/13/2017

Mark sent Kory over to clear the drains in my kitchen and bathrooms. He also discovered the likely source of the recurring drain flies infestation in my shower and cleared that as well. All for a very reasonable price. They also handled the strict insurance requirements imposed my by condo's HOA. All told, a great job. Very satisfied and will hire them again!

Evan U.

01/12/2022 12:00:00 SA

Called Prodigy out to give us a quote on changing the main gas line.

Jake was the plumber they sent. He was very helpful polite, and proHe was clear about everything. Explained that with my house we have to sort of guess where it might be coming from -this is not news to me. My house is incredibly old and was not originally its own property. This does not reflect poor experience on his part- which was incredibly honest and made me feel confident in everything else he told me.

He gave me two different options to do the work with the pros and cons of each option.

I always recommend getting multiple quotes which is what I will be doing but based on this experience and the sheer amount of good reviews (over 1700 across Google and Yelp) I do know I will be seriously considering this company my business.

This is solely a reflection on my experience with Jake. I have no issues with dispatch and am grateful to them for waiving the estimate fee but have not worked with them enough to form an opinion on their work.

If you do need an estimate I highly recommend you request Jake.

Christine L.

12/07/2021 12:00:00 SA

I didn't use the service yet but the technician came in and take a look at the tankless water and give me the recommendations. He's professional, on time. Thank you!

Kim R.

9/22/2022

Jerry came to my home and did a free assessment of all my plumbing issues, ordered a part I needed and came back to install it the next day. He was very professional, informative, knowledgeable and fixed my plumbing issues quickly. Highly recommend!

Tony D.

9/15/2022

We got a clogged kitchen and bathroom, we have very old drain pipes in the Kitchen and bathroom. We've been dodging this problem for years, and now, I can't avoid it anymore, it's overwhelming. Calling a handyman just doing a band-aid on the problem. I know this time I have to replace my drain pipes. Steven from Prodigy Plumbing is really amazing, friendly, and compassionate. He knows what our issue is, and he gave us very fair and decent pricing for the whole project. It took them 2 days to finish the job. He didn't leave my property until everything is a-OK! What we paid is for our own peace of mind that all the drain pipes have been replaced. I have future projects coming, and I will definitely contact them again. Kudos Steven! Thank you for all you have done, to make this project fast and less painful...LOL! More power to Prodigy Plumbing!

PS. they are the same guys who did my repiping for my Master Bedroom too, so I didn't call anybody else, for I know how they work...Quality!

Christina S.

3/28/2020

Great plumbing service in the middle of the isolation from COVID-19. Professional, safe, fast and reasonable. Highly recommended!

Deeko S.

08/05/2021 12:00:00 SA

Edgar came and fixed our leak and was very professional and nice. I would definitely recommend Prodigy plumbing to everyone.

Annielyn D.

10/29/2020

I want to thank all the crew that were involved in repairing my sewer line. Our special gratitude to Jerry for his expertise, knowledge & promptness. To Enrique for his special attention to details. He repaired the vent on the crawl space. He ensured his customers are satisfied with his job. For these reasons, I am giving Prodigy Plumbing a well-deserved recommendation.

Al S.

08/03/2021 12:00:00 SA

Our kitchen flooded. Prodigy sent a technician within an hour. Did not ask the name of the technician. He found out real quick that the water leak was coming from the tiny plastic hose from the water filter under the sink to the rerigerator, at a location behind the electric range. He placed a connector to stop the leak. I think the bill is a little high for the service since their shop is j
ust about 5 minutes away, but the technician is excelent.

Susan M.

1/28/2019

Matt Down replaced the kitchen faucet and a couple of valves this morning. He was on time, had everything he needed to complete the work, professional, knowledgeable, and a pure joy! I have given his name to neighbors and friends as he is by far the best!
Thank you. Susan

Beeb R.

2/19/2020

This company initially responded to my request for an estimate/second opinion but neglected to answer my question as to costs. I asked my question a second time and never received an answer. I decided to move on to another company that actually appreciates customers and exhibits professionalism.

Matt C.

7/15/2021

Jerry came by today to give me an estimate on some plumbing upgrades (Repipe, hot water heater relocation etc.). Jerry was super professional and helpful. He invested a good amount of time making sure he was able to give me an accurate estimate and that I was comfortable with all the work that we'll need to do. While we haven't done any work just yet, I'm extremely comfortable with working with this company when we decide to start.

Mike H.

5/17/2021

Very good plumber that I've used a couple times - honest and up front about cost. Alexis was very knowledgeable and able to solve a few issues in my bathroom without the need to tear into the wall or tile.

Brian W.

01/02/2021 12:00:00 SA

When I used them, they did a great job diagnosing the problem and handling the repair with cleanliness.

J K.

02/08/2021 12:00:00 SA

I recently had an issue with my toilet, toilet water valve, and some bubbling happening behind my toilet wall. I called Prodigy because they had installed my water heater few years ago and they did an amazing job.

Prodigy sent their superstar plumber, Alexis Gomez, that not only fixed the issue but went above and beyond to explain the current situation, his professional recommendation, and shared his full knowledge on the right solution.

Long story short, there was a leak that I wasn't aware of that was found, fixed and repairs are currently under way. Alexis had to come out several times to my house though throughout this whole process and I could not believe how patience, understanding and helpful he is. He would even wait for the restoration crew so he could relay the status to them.

Overall, I would highly recommend Prodigy Plumbing and ask for Alexis!

Brian C.

02/03/2023 12:00:00 SA

Our back spigot snapped while taking a hose off and it didn't have a ball valve so we had to shut off water to the house. It was mid-day on a Saturday and everyone we called was busy, but Prodigy was able to fit us in Sunday morning instead of Monday so we could turn the water back on.
Steven gave us a reasonable quote, especially for an emergency visit. He originally planned to just replace the spigot, but discovered a leak in the PVC pipe so replaced that as well and added a ball valve without requiring an update to the quote. Some would've taken that as a chance to take advantage so I definitely appreciated the integrity.
All in all he was finished in fairly short order, left is with a better pipe than we had, and it's backed by the company if it has an issue. All in all a great job.

Joanna G.

09/11/2013 12:00:00 SA

We are currently renting, and Mark was our landlord's go-to plumber, and I know why! He's been over 3 times so far to fix small things, a dripping faucet, backed up shower, etc. He has given me faith in humanity after all the terrible plumbers we've used in the past. He is reliable, honest, courteous, and has great prices. Plus he doesn't complain when he has my 2 young daughters as an audience - they like him just as much as we do! I will happily recommend Mark to anyone, and will continue to use his service when we buy our own home.

Jennifer M.

03/04/2016 12:00:00 SA

We called Prodigy plumbing after our toilet was horribly backed up. They were here in less than an hour. In addition our plumber Matt called to let us know when he was five minutes out to let me know he'd be here soon. He was fast, friendly, efficient, and fixed the problem immediately. Honestly couldn't have been friendlier or more professional. I'd give ten stars if i could.

Thank you Prodigy Plumbing, I will gladly refer you to everyone I know.

DK I.

08/10/2020 12:00:00 SA

I called this Company Sunday after hours and asked if they can help me with my bathroom ( shower drain slowly draining down when water is on) The lady said someone will call me Monday morning and never got a call back.

Trisha M.

02/02/2023 12:00:00 SA

I had the best experience with this group!! I called with a non urgent issue and they still were apologetic about not getting to me that day. The next day they called right in the window they had given me to give me an ETA. Then when the problem didn't present itself, they still gave me an idea of what it would cost in the future based on a problem they found that didn't need fixing right away. I so appreciated their communication and integrity!! I was referred to them by several friends and they are now my go to for everything plumbing. Just awesome!!

Julie H.

5/29/2017

If you're in need of a professional honest plumber we highly recommend Prodigy Plumbing! Had a plumbing emergency on Memorial Day ,of course.We called five other services and they were all closed. Called Prodigy Plumbing and they returned our call within 10 minutes and we're here less than 45 minutes later. Our Emergency plumber was Matt and he was just awesome!! Prodigy was Honest And fair with their quotes.MATT was fast ,friendy,efficient and highly professional. Matt you saved our day!!! Thank you Prodigy Plumbing!!

Ginny D.

3/14/2022

Luis was very knowledgeable, thorough and has great customer service. I highly recommend him!

Gina A.

02/04/2016 12:00:00 SA

It was a nightmare when both the washing machine and the toilet over flooded at night on a weekend. I called Prodigy first thing in the morning and talked to Mark. I requested for a 10am schedule and he gave it to me. I read the reviews in Yelp and called back Mark and requested for Matt Down to help me with plumbing problems. The reason was because there are a lot of good reviews about him. That was a wise decision I made that day. He came and checked the toilets and the washing machine. He used the snake to remove a lot of hairs and dirt from the laundry drainage pipe/tube. Since then the drainage system is working perfectly. He is very professional, will tell and show you the problem and then fix it. He answered some questions related to the problem and checked the kitchen faucet,too. I will recommend him to my family and friends. On top of doing a great job, he also picked up my plant that fell from the stand due to strong wind that Monday morning. Thank you, Matt.

Daddy W.

1/17/2020

Another first class experience with this company. Excellent customer service from dispatch to execution.
Destin's knowledge and professionalism was only matched by his attitude and personality. His willingness to communicate his processes and insights was not only appreciated but inspiring to see in a promising young professional.

S D.

7/31/2017

Awesome guys! Very professional, they show up on time, always call to let you know what's going on, write up thorough estimates, ask questions to make sure they know exactly what you want and do great work. They also clean everything up after they're done! Matt and Ozzy are awesome and I wouldn't hesitate to use this company again. Nice to find plumbers who are straight forward and honest and do what they say they're going to do! VERY pleased!

Brian T.

10/24/2022

Easy, fast, and reliable. Alexis did an amazing job in diagnosing the problem and running me through the process. Everything was smooth and easy. Alexis even went out of his way to make some suggestions to make our plumbing life much easier. Can't recommend enough!

jim r.

1/25/2017

I have a water heater in my laundry room and the pilot light keeps going out, so I gave them a call. Matt came out promptly, started the pilot light without trouble and gave me a call. I was a bit worried as one of the tenants had said he thought he smelled faint odor of gas plus there were some odd popping sounds from the water heater that he thought might be explosions. I explained my worry about a small gas leak to Matt, who went back and thoroughly checked out the heater, connections and gas line. Everything was fine and he explained it was likely the condensation dropping down on the heating element, making the popping noises my tenant heard. I am very satisfied with the excellent service!

Martin H.

3/16/2019

Top notch plumbing in a hurry! Responded quickly, diagnosed accurately and fixed for a very reasonable price! A first for this regarding my years of plumbing use. More than highly recommend.

Kaitlyn Q.

4/16/2020

I found a great plumber! I requested a quote for a clogged sink through yelp and they responded in kind. When Bob arrived to fix the problem, he helped me understand the issue and answered all the questions I had. I highly recommend their services. Thank you!

Hyunah K.

7/22/2021

I had leaking problems and I found Prodigy Plumbing on Google. They were experts at their job and they were great! Jerry and Steven, the plumbing technicians were very kind and professional. Also, the A/C experts, Dino was a really great person to work with. The customer service was excellent too! They removed the problems and also my stress! Thank you!

Patrick B.

7/25/2020

Very pleased, would recommend and will use again in the future. Quick response on a Saturday morning to replace a faucet. Sent a tech out immediately and had the job completed quickly and was not messy with his work. Reasonable pricing as well.

gene T.

12/29/2021

I had a small leak in my outside faucet. Prodigy was great in being able to schedule some to come out right away. When Felix arrived he was very courteous and professional. He was able to diagnose the issue and repair it quickly. The pricing was even less than my wife and I thought it was going to be. This is the reason we use Prodigy everytime. Now they do HVAC as well, guess who we will be calling for that servixe also? Thank you Felix and Prodigy.

Ahmed T.

7/31/2017

Simply remove therequest quote button .. If you can't even provide a rough estimate and your response is we will have to see the job to install pedestal sink and toilet, a contact us button should be enough.

Stewart H.

3/22/2023

Turns out they did not find the gas leak after all. The part they replaced was not the issue and the gas kept leaking. I had to hire another company beacuse I had no faith they would find it. The company that I hired, second company listed here on Yelp, had devices that could detect gas in the air. Used it to locate the issue and got it repaired. Wasted a lot of money on these guys. Also the bathroom sink I hired them to unclog had issues weeks after they did the work. Nice people just didn't do good work.

Joseph L.

9/28/2015

Matt from Prodigy came by to fix up a blockage we had. We're cheapskates, so we tried to fix it ourselves, but we just couldn't get it. First we called Roto Rooter, but they were way more expensive than we wanted to pay, something like $90. Then we called Prodigy, they sent a guy over (who came earlier than expected, even) and within 20 mins he had the blockage unblocked. AND it was half the price of Roto Rooter. Thanks Matt! Thanks Prodigy!

A+++ Would get sink blocked again

Kyle W.

3/13/2018

Updating my review after my service from Ozzy at Prodigy Plumbing today.....He was not only on-time but a bit early....He diagnosed the problem with my tub/shower faucet and had it fixed in under 10 minutes at a very reasonable price...Friendly, Courteous, Professional and Accommodating....I have used Prodigy Plumbing many times now and really wouldn't use any other Plumber...I appreciate their honesty and integrity in a business...so me one I can trust...Thank You Prodigy AND Thank You Ozzy...!!

Kevin L.

07/03/2014 12:00:00 SA

Best Plumber Ever -- Call Him!

Mark fixed both our dishwasher and shower valve, improving the water flow. He did a great job.

Mark was punctual, very friendly, and professional. But best of all, he was cheap! I mean SERIOUSLY inexpensive.

In conclusion... if you don't call Prodigy, you're stupid. And who wants to be stupid?

D M.

6/22/2022

We had small projects today but Felix came by and replaced the lever on our toilet so it wouldn't run and also tightened a water filter in the kitchen and checked a few other things. He was friendly and knew what he was doing. They had scheduled me for 10 am to 12 pm window today but they called ahead and said Felix could be there at 9:30 am which worked out well for me today. We have used Prodigy a lot in past few years. They discovered a leak in our yard about 3-4 years ago which was costing us $ through city and also installed a sleeve out to the street so we don't have to worry anymore about frequent back ups. The thing about Prodigy is that they are very dependable and you can always count on them to be super honest and that says a lot these days.

Tommy W.

10/02/2020 12:00:00 SA

Today started off rough. My toilet didn't want to flush. I called Prodigy Plumbing in the morning and the customer service team had a welcoming and professional greeting. They scheduled a technician for me. Once Luis (Plumber) arrived, he was well-groomed, professional, knowledgeable and COVID-19 prepared. After a few minutes he located the problem, communicated the fix, options, and possible long term issues if not handled. After, I agreed to his best solution. He fixed my toilet, gave me some preventive maintenance solutions. In short, if you have a plumbing problem, I recommend Prodigy, and ask for Luis. A great guy.

Valerie S.

7/15/2021

Excellent service. Tech arrived on time and was friendly and knowledgeable about clogged bathroom sink. Reasonable price and the entire job only took 2 hours. Also, very professional cleaning of work area. I definitely recommend Prodigy Plumber for future plumbing needs.

Fred B. B.

12/03/2015 12:00:00 SA

Chris was the plumbing tech that did the work. He was terrific, quickly arrived, down to earth nice guy. I will use this company again in the future if needed.

Annette C.

1/19/2023

Steve installed new toilet and did an excellent job.

Damien B.

7/22/2021

Once again, prodigy came through quickly and replaced my garbage disposal. Josh was professional and friendly, best plumbing team in Long Beach hands down.

Michael F.

1/31/2023

We had a plumbing emergency that needed to be fixed asap and they sent Alexis. Alexis was very professional and fast. Did the job before our peak operating hours were starting. Highly recommend using Prodigy Plumbing and will definitely use them again.

Christopher S.

05/03/2022 12:00:00 SA

Last weekend had a leak on the main water line in front yard. Called on Saturday and Sylvia was able to have a technician come out Sunday to do assessment. Steven showed up on Sunday on-time and advised recommendation to replace main water line. Agreed and on Monday, Steven and Antonio showed up and got to work asap. By end of day everything was completed and working. Looking forward to future business !

Sheryl H.

8/22/2023

We have used them many times for various plumbing projects, drain cleaning, new water heater and sewer liner. They are quick and reliable. I would highly recommend them for all plumbing issues.

Anita L.

05/10/2020 12:00:00 SA

I generally use Prodigy Plumbing for any plumbing repairs. This past week, Edgar from Prodigy came to replace nine water stops in my condo. He was very punctual and organized and did an excellent job. He also worked very neatly and left everything in perfect order. I highly recommend Prodigy to anyone who is looking for plumbing service. They are always very accomodating with my schedule and they have always sent qualified plumbers to do the job.

Mary M.

2/16/2019

When I heard water dripping under my home I knew I must've had a pretty decent leak. I immediately went to Yelp and found Prodigy Plumbing had great ratings so I requested a quote from them and two other companies. Prodigy was the first to reply and said they could come out immediately. Their technician Luis was on time, personable and knowledgeable. What I thought was going to be super expensive and extensive repair ended up being simple and very reasonable. I thought we were going to need to re-pipe the house but he said with the exception of the pipe that had the leak, everything else looked fine. I also asked him if he had time to look at a wet wall behind the toilet and that also was fixed easily and quickly. I can't say enough about Prodigy. I'm grateful for their honest treatment and fast response time. We will definitely be recommending them and using them for all of our plumbing needs.

Ben J.

5/24/2021

Amazing customer service (even over the phone) and very friendly! One of their technicians (Alexis) came out to our house promptly and on time. He was super helpful and informative, and after inspecting the several items I needed done, was super transparent with the quotes he had on his iPad, showing me exactly what the company had as their costs for each job to be done. The main reason I called them was due to a couple of rusted bolts on the bathroom sink that I just couldn't get loose. There is a fee to come out and inspect (which most plumbing companies have anyways), but instead of charging me more then that to take the bolts off, he said he'd help me get the bolts off with no extra fee. After working at it, he was able to pry the bolts loose! If you want an honest plumber, Alexis and his team are definitely the ones you want to call!

Judy D.

5/14/2022

Prodigy Plumbing responded to our emergency call immediately and had a guy at our house within 30-40 minutes. Alexis thoroughly reviewed the issue and quickly completed the repairs! We received top notch service! Thank you Alexis and Prodigy Plumbing!

B.E. K.

1/14/2015

Excellence! demonstrated!

Michael from Prodigy came by this time the last time it was Mark the owner. Michael worked really hard and continuously, which of course as the person having the work done, you really appreciate. He was personable, and also professional, He had to repair a prior installation that was done incorrectly where people had used blocks of wood etc... to brace-up their incorrect installation. I appreciated having the installation corrected and now everything works fine.

They were very through throughout the home on the projects they worked on which was Remove / reinstall, Dishwasher, garbage disposal and adjust bathroom commodes.

They also were right on time for showing up and for getting the job done. I would have felt completely comfortable leaving the house during the project and going out to do other errands.

BK

Giselle C.

05/07/2021 12:00:00 SA

Alexis arrived on time and ready to go, masked and pulling out fresh clean booties to wear into the home. He worked on a stubborn clog (I have long shedding hair) deep in the curves of the tub pipes and, when the direct approach didn't work, he problem-solved and got it taken care of through a vent on the roof. Thank you!

Allen G.

4/15/2019

Originally called Home Advisors and received a call back from them...from their answering service. They asked me the same question(s) two of three times before she got it correctly and than said that the plumbing device will call me. Never received a call until 2 days later.
In the meantime, I called Prodigy Plumbing and though it went to their answering service, I received a call from them within an hour to make an appointment for the next business day (Monday). The service attendant that came and took a look at my problem was very courteous and well mannered. I can tell you that from now on, if I have any plumbing problems, Prodigy Plumbing will be my first and only choice to call.!

Annie Y.

12/16/2014

Great plumber, great service! The problem turned out to be so small that he fixed it with no charge.

Sara H.

01/09/2023 12:00:00 SA

Steven was a true professional and resolved all of our problems. He was easy to communicate was, showed up on time, resolved our problems, probably faster than what he even anticipated, and really had our best interest in mind. I am a Prodigy lifer! Thank you for having such great people!!! keep raising the bar!

Alex R.

12/14/2019

A pipe was leaking water and our second floor was drenched in water causing it to overflow to our stairs. This occurred around 10pm last night and the emergency technician did not pick up our call. Luckily I was able to turn off the main pipe line and Sigi was able to help us the next morning by installing a new valve for the gateway. He was extremely helpful and took the time to perform multiple tests. He genuinely cared about the problem and stuck to the end to ensure it was resolved.

Tom N.

05/06/2020 12:00:00 SA

A rancid sewage smell started coming from my bathroom all of a sudden. I called and Mark helped me troubleshoot over the phone. I added the City was just in front of my house in a big truck, but I didn't know what they were doing. He said that could be the cause, if they were clearing sewage lines. I told him I'd call him back if the smell didn't go away. Turns out, the City messed up and said they used too much pressure and a lot of neighbors complained. The smell eventually went away so I didn't need Mark. However, when I do need a plumber, he'll get my business. Courtesy, professionalism and honesty matters.

Hadji C.

12/03/2016 12:00:00 SA

Not your usual plumbing that comes and sell you products after. From the moment Matt showed up til the time he was done, his work was very professional. The amount of time and effort he put together to do the job right is unmeasurable. Being local company, another plus.

Vu N.

10/23/2020

I called on Friday morning and Gilbert came within an hour. That was really fast. He gave me the quote for plumbing and diagnosing the issue. Gilbert was very friendly and super helpful. Great company to work with!

Juan A.

5/18/2022

Overall, I was pleased. We had major work done. A bit expensive but the workers were very professional. We asked if they could hook up a new bathroom faucet. Hector the lead guy came to do it. I was not home my brother handled it. Apparently Hector could not connect the faucet to our vanity and was frustrated saying we needed to get a new one. I can deal with that but he left that day without putting the old faucet back on and for 2 and a half weeks I had no sink. negligent. He also wouldn't give us a member price which was mentioned on the bill claiming we already got a big discount.

FytGym L.

09/07/2019 12:00:00 SA

Nothing but positive things to say about this company. Called to get quick quote on getting one of our toilets fixed. Mark answered and assisted me with amazing customer service. We booked an appointment for them to come check out the issue. 2 technicians arrived on time and came to check it out. Eddie and Jerry analyzed and figured out what was wrong with our issue and quickly fixed it. Was in and out in a matter of time and even took the time to take pictures and email me the issues they fixed along with the receipt and everything. They definitely have our business for future work! Definitely recommend them!

Cheri H.

5/20/2022

I should start by saying that we are extremely particular about any company we hire to perform work at my home. With this, I take reviews very seriously and only publish when 100 percent certain. I can honestly say the Prodigy Plumbing is truly outstanding. I had the pleasure to work with Ozzy, Juan, Alexis and Jerry, all of whom are beyond impressive. The jobs included large-scale work such as exchanging to tankless water heater (this was last year and hadn't posted by review yet), running new water lines to setup a new outdoor spigot system, ordering and replacing 3 toilets, replacing garbage disposal and all associated connections and more. They are all very knowledgeable, friendly, accommodating and clean up the area impeccably once they are finished. You almost feel like you are dealing with very talented family members as that's how comfortable they make you feel! I can highly recommend Prodigy Plumbing for all your plumbing needs, large or small.

Nick C.

12/10/2021 12:00:00 SA

Alexis came to the rescue again & cleared my slow draining bathtub this time.

Will keep using prodigy for all plumbing issues as long as they stay reliable, honest, trustworthy & reasonable in prices.

Joan R.

7/17/2022

What's worse than having a clogged kitchen sink on your party day and it's a sunday! But Prodigy plumbing to the rescue. One call and you got a plumber to your door. STEVEN was really good, professional and thorough. Weve had prodigy plumbing for several years now and i still highly recommend. !

Irene P.

2/24/2017

I am very satisfied with how Matt and Kory handled my sewer problem. They are very friendly and acted very professional. At first I was so skeptical on calling any plumbing services as I have an impression that they will just rip me off. But after this experience, I know I can always rely on Prodigy Plumbing.

Beatriz Q.

8/31/2016

This is my second time using this company and they are usually at the house within the hour. I found them through YELP.

I have had great service, prompt and affordable. Same day. Professional personnel. Local company in Long Beach.

They are efficient usually problem is solved during my lunch break as I work from home.

I had used the same company before for 22 years and saw the awesome reviews for this company on Yelp and decided to try them out. I'm glad that I did.

Christopher R.

1/18/2019

The best plumbing company in Long Beach, and Matt Down is the best plumber in town! They kept to their quote and schedule. Excellent workmanship and product knowledge were explained in detail before estimate was presented and work commenced. I would, and will recommend them to all.

Gary M.

08/07/2018 12:00:00 SA

Very happy with service & showing up on a timely manner to perform work.. Joe had to come out 3 times due to the Gas Co., resolving problems with there equipment.. if I ever have a plumbing problem, I'll be sure to call Prodigy Plumbing.. A plus I got 3 bids and they had the lowest price along with quality of workmanship.. 5+++++++

Carl H.

11/19/2015

Excellent service and price. I had a pipe under my home that had to be repaired. Mark proposed an alternative to tearing up my dining room floor to replace the pipe. The team did the work quickly and for a reasonable price. Highly recommended!!!!

Regina N.

1/16/2019

I never had to call a plumber before, but my first time experience with one was great! David was my plumber. He arrived in a timely manner to fix my leaking toilet tank. He was also very knowledgeable, personal, and friendly, which I really appreciated.

What I appreciated the most was that I didn't feel taken advantage of as a first-time customer (which some of us could relate). I didn't know too much about how to repair a toilet and David understood that. He also understood that I was desperate to get the toilet fixed, so he reassured me that everything will be fixed and okay again. Of course, his great work yielded the result he promised.

Thank you Prodigy Plumbing for the service rep, who was understanding and reassured me about my worries, and for David, who I hope will be my plumber again! It's hard to find ethical and honest workers, especially when it comes to jobs like these, so I really appreciate that this company provided me a service that I could trust!

J J.

3/31/2022

We discovered a burst pipe outside our office building. It was the main line from the backflow valve to our building, directly under our parking lot. Called a licensed commercial plumber we've used in the past for an estimate. We were told it would take 4 days to complete. I always instruct my team to get multiple bids. I found Prodigy Plumbing on Yelp and decided to use their bid as a benchmark for the others.

Prodigy sent us a Senior Technician, Luis, who was great to work with. Professional, knowledgeable, and courteous. He was able to provide us with a better solution that only took 1 day to complete and saved us over $10,000. They completed the work on time as promised. They have a great team. Juan and Jordan were great to work with as well.

They even went above and beyond and provided us with a new shut off valve closer to our building as well as a new hose bibb, since the building previously had no exterior hose bibbs.

We got more value for less time and money. And when a small issue arose because of the rain, they stood by their work and immediate came the next morning to address it.

We will definitely call Prodigy again if/when we have another plumbing issue. 5 star recommendation.

Thomas B.

8/23/2022

We have trusted these guys for 6 years now and have been rewarded every time. This morning, an old sink that had been jammed up with calcifications wouldn't stop running, even with the shutoff valves closed. ALEXIS took the faucets apart, figured out that the parts were too old to be replaceable now, and then just cleaned the calcifications out and rebuilt the faucet. Good as new in less than an hour with these guys, for just a base charge. Based on large and small jobs over the years, I would strongly recommend Prodigy to anyone.

Cheyenne S.

10/04/2016 12:00:00 SA

Awesome service from this company. I called multiple plumbers and I either got the run around or they couldn't do the job. I needed 2 water heaters replaced and moved outside. They installed 2 brand new tankless water heaters and repiped in order to move them outside for a very reasonable price!! I am so glad I found these guys. I have already recommended them to friends and family.

S G.

04/08/2018 12:00:00 SA

I currently undertook a remodel project at our house. After getting bids from several companies, I went with the people that I felt would do the best job for a reasonable price. I dealt with Matt throughout the project as he oversaw the requirements and helped assign the necessary team to the project. They accomplished all the plumbing as requested and even went above and beyond the bid when we had a few last minute changes. Matt always answered my calls in an extremely timely fashion. The crews were efficient in doing everything from replumbing an awesome main water valve, cleanout, showever valves, new sink taps and gas lines. A huge salute goes out to the working crew of Marco, Juan and Freddie (sorry if I missed anyone else) who worked long hours all the way until sunset just to finish the job on schedule. It was greatly appreciated so that we could get the water back up and running. We had one small issue at the end, and without hesitation, Prodigy sent out a team to fix it in short order. That is 100% warranty of their product and I am happy to do business with them. Thanks!

Ashleigh A.

5/20/2021

Alexis was very friendly and fixed the problem, but I had to pay for two services when it should have just been one. We had a clogged main drain and Alexis said he could snake it and after he did he said that it's pretty much just going to push the debris throughout the pipes and they will continue to clog so we need to do the hydro jet. The snaking service was $270 and then the hydro jet was another $450 so I had to pay $720 total. The hydro jetting should have been an option in the beginning. I feel like I had to pay for an unnecessary service to start out with when the hydro jet service was inevitable... Not happy about that.
Giving 3 stars because he did fix the problem in the end and also made sure everything was cleaned up.

Karen J.

6/28/2019

Eddie came out to give me an estimate. I was having some faucets etc. replaced and he checked what I had purchased to make sure I had everything that was needed. I called to have the work done a few weeks later. Eddie called when he was on is way and was well within the call window I had been given. He was efficient, explained what he was doing, and cleaned up everything. He even wore booties over his shoes so he wouldn't get dirt on the carpet! The best bit? What I was charged was exactly what the estimate said. No add ons, no oh didn't I tell you this also needed to be done too? Prodigy is now my go-to plumbing company!

Hubert K.

08/04/2015 12:00:00 SA

Had a problem with 2 drains.
I found this company on yelp. It was very easy to arrange an appointment. Mark was prompt to the appointment. He was able to determine the problem very quickly and solve it. The cost was very reasonable. I was extremely satisfied with the service. I would not hesitate to recommend this service to anyone and to contact them for any future problems. I found Mark to be friendly and honest.

Gerson S.

8/25/2013

Prodigy is our permanent plumbing company. They are polite, clean, fast and offer good prices .
As a business owner we cant ask for better services.

J A.

06/12/2020 12:00:00 SA

Pedro was fast, efficient and extremely polite. He explained all his steps that he had to take, seeking permission before proceeding and was very knowledgeable in his profession. Would definitely recommend.

Brigitte B.

12/12/2018 12:00:00 SA

Great experience with Prodigy Plumbing. Scheduled an appointment with Mark over the phone. It was quick and efficient, the appointment was for the next day. Mark was very friendly and courteous over the phone. Al came out right on time and fixed my clogged toilet very fast. It was a great experience, thank you!

Paulynne L.

6/17/2022

Three repipe for three different properties and Prodigy did an awesome job on every one. Ozzy is professional, attentive, and responsive. Ricardo and his team did an amazing job opening walls, pulling pipes and cleaning up. When they left, we had essentially no clean up to do.
Thank you Ozzy and Ricardo.

Chikai C.

8/26/2019

Hugo is the best! Great pricing, shows up on time and gets the job needed done on the same day with no extra charges, if you're in the 562 area this is the guy to call if you ever have any plumbing needs

Ashley S.

11/13/2015

I called as soon as they opened this AM because I've been having issues with my kitchen sink and dishwasher backing up. I've also had a blocked primary drain for my A/C for a while and figured I'd have that taken care of while someone was out. I talked with the dispatcher (sorry, can't recall her name, Angela, I think) who asked to call me back in about 5. Got a call back in about that time and everything was scheduled for 2-3 in the PM. Mark arrived a little before two. He snaked the drain in the kitchen and took care of the other primary drain in about an hour. He was very personable and kind....even offered to help me put all the crap back under my bathroom sink that I needed to clean out anyway. The results are great and the cost was very reasonable! I'll be using Prodigy again if I have issues in the future.

John A.

2/17/2017

I had a leak under my laundry room area. Without resorting to Yelp, I asked a friend to give me the name of a trustworthy, professional plumbing service. Without hesitation he referred me to Prodigy Plumbing. I called them up and I was given a same day service visit. Within a few hours of making the initial call, Plumbers Matt & Roy were at my house. They quickly identified the source of the leak, gave me a fair estimate and cut a new pipe section to fix the leak...all done within 30 minutes. Prodigy delivers responsive, reasonably priced, professional service. I am not surprised to discover they are the stars of the Plumbing Yelp reviews. Thank you Prodigy, Matt and Roy!

Drew K.

9/29/2014

We bought a house in Long Beach, CA close to Virginia Country Club. It required us to do a major rehab! I called 5 companies in Long Beach on Monday night to get a bid on a job....only Mark answered my call. He also showed up the next day on time as promised.
Great service, price and communication.
Mark is the man and I will give him a call for sure the next time we will need any help with our plumbing!

Luc W.

3/24/2022

Prodigy always comes through. I've used them for several years, and this time Jake came by, and took care of my clogged drain perfectly. He took everything apart, ran a snake, put everything back together, and cleaned before he left.
Thank you.

Edgard A.

04/01/2021 12:00:00 SA

Had Them come check out my water heater as it was making noises and Alexis was great. He explained all the possible reasons and what my options were and was very thorough and appreciated all the information he provided me. Will definitely reach out to them if I have any other issues going forward.

K E.

8/18/2021

we called prodigy plumbing to look at our old and broken-down sewer pipes, and to do some other miscellaneous work. The big ticket item was a break in our sewer main, which they had to cut up some concrete and dig down to access. once they got there, they found the break had been sealed in with concrete. They removed the concrete at no additional charge which we appreciated very much. They fixed the break, descaled our sewer, and gave us an epoxy liner. Then they sealed the hole back up again and installed an access panel above it. the newly laid concrete is professionally done so you hardly notice the trench they had to cut.

they also gave us a new standpipe for our washer and disconnected a pipe which the previous sellers had installed incorrectly, in such a way that it did not drain.

overall we are incredibly happy with the work they did and will definitely be considering them for any future work we might need.

Cindy P.

7/27/2021

I was able to schedule a same day appointment. The Field Foreman/Technician came out on time. We walked through our issues and he was able to come up with a plan and some suggestions for a very reasonable estimate. I'll continue again when the job is complete, but so far, I'm very impressed and excited for the outcome.

Mike S.

02/07/2019 12:00:00 SA

So so, plumber did not have basic tool to tighten a bolt under sink to stabilize faucet. Also same tech, Mario, suggested the valve in shower to increase water temp in shower upstairs quotes 245 -345. Resolved by taking older shower head with much greater flow increased temp dramatically. That was free because I had an ol shower head and I can barely replace a light bulb. Look out for the profit mongers!

Farrah k.

09/04/2019 12:00:00 SA

So rude! They did an inspection for a seller and would not give me the buyer the details or an explanation.
I've never encountered a shittier service!
I'm the one buying the house and would be hiring them to do the work!
I love supporting small businesses but this company is only loyal to the agents they get referrals from.

I def would not recommend this company to anyone.

Tim C.

09/06/2018 12:00:00 SA

Yeah, yeah, just another 5 star rating for Prodigy Plumbing :-)
My experience with the owner of Prodigy Plumbing (Mark) and the plumber (Mario) he assigned to my job couldn't have been better. Getting the quote, setting up the appointment and having the work completed far exceeded my expectations. Thanks again Mark!

Bernadette S.

4/29/2021

I was having issues with my bathroom tub and sink . Art came out and fixed everything. He explained what needed to be done and finished it all in one day. Very happy with the service that was provided. Highly recommend them.

Dave B.

03/07/2021 12:00:00 SA

Luis and Marvil were super helpful. They helped me with my sewer line problems and were very straightforward in assessing the issues and solutions. Great attitudes. Highly recommend. Thanks

Erika M.

1/16/2022

Steven was absolutely amazing and so was the amazing women who answered the phone! Thank you for coming out and displaying such amazing customer service!

Rod Z.

9/26/2014

I had a simple kitchen drain clog problem. Service was great, he answered the phone, showed up when he said he would and solved our problem. The thing I would like to write about is that he has a high standard for cleanliness and quality work. He offered to put back a connector pipe that I had removed. When he put it back on and tested it (under our sink) he detected a very small amount of water leaking at the joint, I didn't see it, and he didn't say anything to me. Instead he said, I want to get some some pipe sealer from my truck. He took the parts apart, sealed it and put them back together, then tested--no leak. He could easily have ignored the leak and left me with it. But this attention to detail really impressed me. His personal appearance, personal service, and cleanliness on the job all say quality work. Highly recommended

Glenn T.

10/25/2020

We have used them a number of times now and they are our go to plumbers. Service is excellent and work is outstanding. Special thanks to Luis for handling our needs!

Leslie K.

4/24/2020

Very clear and straight forward from the start. Called at 7:30am (open at 8 according to business hours but still answered) to report issue with clog in main sewer line but Matt wanted to understand more before making the diagnosis which I appreciated. Told me one of his guys, Edgar, would come around 830-845am. Right on time and Edgar was very respectful of my house and the area he was working in. He was clear in his explanation in trying to diagnos the problem. It was a blockage in the main sewer line (as we thought). When he finished he made sure everything was working properly and clog was gone. He happily answered all the questions I had as he was working and made sure I knew what was going on. Would call them again if i have any pl7mbing issues

Jennifer A.

12/22/2017

We needed our tankless water heater flushed out. I called on a Friday morning and they were at our house in a few hours. Ozzy and Juan were so helpful they flushed our heater and took out an old waterline that was no longer in use. Awesome customer service!

Steel T.

5/14/2019

Prodigy Plumbing was able to resolve my issue in one visit, the same day I called to make an appointment. Sylvia was very helpful when setting up the appointment, making sure to find a time that was most convenient for me.

The technicians that came out were Tony R. and Jose. They arrived when they said that they would and were very knowledgeable and professional throughout the entire process. They both made sure to explain what the problem was and how I could prevent it in the future. I appreciated that they didn't try to upsell me on things that I didn't need, but rather sold me products and services that were right for me. The next time that I have plumbing issues in my home, I'll call Prodigy and ask for Tony R. and Jose.

Laura H.

8/13/2018

I've had to call these guys twice now for 2 separate issuers. Both times, they came right out that day and resolved the issue with a smile on their face for a reasonable price. I will definitely keep using these plumbers!!!

Gary R.

7/18/2023

The tech came out to clear a tub. I talked to the tech over the phone and told him we had done the mainline recently and most likely just need a short snake job to clear tub. He said he would use the 25 foot snake and quoted me 750.00
My tenets had made the afternoon appointment and I felt horrible that they had to wait around for a real plumber to come and do the job for 125.00.
I had used prodigy 2 times before and each time the prices have gone up.
This bid was an insult of my intelligence. I now know how they are paying for all the new shiny service trucks. Had it been my elderly mother she would have just paid this.
Lots of good honest plumbers to choose from, find one.

Trevor J.

02/09/2023 12:00:00 SA

Alberto came to fix a clogged kitchen sink and was great. He was very friendly and knowledgeable and gave me multiple options for long term solutions. All in all I'm very satisfied and look forward to working with them for any future plumbing needs.

Amanda K.

5/17/2022

We used Prodigy Plumbing back in 2017 and again today. Their service is amazing. Called them over the weekend and received an appt right away. Today Jerry and his son came out. We were extremely satisfied with their thorough service. Jerry was quick to figure out the issue and also double checked just to be sure the issue was what it was and not just an assumption. Thank you!

John S.

01/10/2019 12:00:00 SA

I wanted to give a 5-star review for David G. and Prodigy Plumbing for explaining the issue with my plumbing!

I called spoke with Mark on the phone and he was professional and nice. Told me that he'll send someone right away. David came by to check on the issue and explained all the issues I had. He even provided good suggestions on the source of the problems. He worked quickly, very logical, and was professional at all times. He provided the estimate in a short period and was on his way out. I'll definitely put Prodigy Plumbing on the first of my list when I do my piping renovation this summer. Thank you!

Andy L.

04/03/2017 12:00:00 SA

I texted Matt and Mark over the weekend because I was having an issue with my water heater leaking gas. I tried calling the gas company twice. One tech came out at about 1 am in the middle of the night and the following morning. They came out and found the same leak from the pilot line on the water heater and tried to fixed it, but said it that there is something wrong with the fitting and to call the manufacturer or the company that installed it. Matt called me at 7:58 AM this morning and we talked about this situation that I was having with my water heater. I got an appointment set up with Mark the owner to have a technician come out within the appointment time of 10-12pm. Matt had an additional kit for the pilot line and was going to replace, but found out that the control panel that the line was attached to was the one that was causing the leak due to a crack. Instead of ordering it and having to come back another to fix it and leave us without hot water, Matt got on the phone right away and called local vendor and found a replacement part. He went to go pick up the part and said that they would replace it under warranty since I just got the unit not too long ago and didn't have to pay anything out of pocket which is great since we are going through a tough time right now. I want to say that Matt and Mark are great and wonderful at what they do and I would recommend them to anyone and will continue to use them.

Bill B.

05/01/2015 12:00:00 SA

i had a problem with y shower in my rental unit. i found prodigy plumbing on yelp.. they had excellent reviews. i can see why. mark set up everything with my renter which saved me time and trouble.. they tried to repair it with a minimal cost but th pipes were clogged behind th shower. they ordered parts and set it up with my renter. she said they did an great job. mark and the technician are professional at their jobs. i definitely would use them again.......

Vanessa D.

10/09/2017 12:00:00 SA

We called Prodigy plumbing on the weekend to replace our water heater. They responded almost immediately, gave us a competitive thorough quote and came out the following day and completed the work. Quick, thorough, friendly, reliable, and delivered exactly what they promised! Will definitely refer all our friends and family to Prodigy Plumbing!

Carlos G.

10/08/2015 12:00:00 SA

Shower and Tub were backed up, but Mark came to the rescue within minutes of calling. Great and expedited service. If other needs arise, now I know who to call. Thanks guys!!

Penny W.

1/14/2023

Yesterday I had a new heater and air conditioner put it. I had another company come out with good reviews and I could tell right away they were trying to charge to much and pressure me. Then I had Erik come out and I could tell he was telling the truth and didn't pressure me at all. I got a fair price and hired them. Mike, Isaac and Sal came out yesterday and spent the day putting in the new heater and air and did a wonderful job. They were so considerate with my 92 year old Mom and all her health conditions. The new heater and air look and work great. Mike even gave me his cell phone number in case I had any questions over the weekend. I definitely will be a customer forever. This company has earned there great reviews. Hire them!!

M D.

08/07/2020 12:00:00 SA

Thank you Prodigy and Ozzie. All the work that was put in is professionally done. Fast and clean. I would definitely recommend Prodigy and will use their service again.

Salvador F.

1/21/2022

Reached out to Prodigy Plumbing as they were top rated with extremely large amount of good reviews! They listen to my concerns, sent someone out right away. Met Jerry & his team (Juan) was one of the most professional humans I've met! Was very thorough & detailed about what needed to be done to fix pipes. 2 day turnaround and everything was taken care of! They were amazing! Very respectful & helpful. Glad to have called Prodigy Plumbing.

Noble A.

04/07/2016 12:00:00 SA

Couldn't be happier! We've used Prodigy twice in the last few weeks and they've been great. Quick, friendly, and professional. Highly recommended.

Tom L.

04/05/2021 12:00:00 SA

We've used Prodigy Plumbing for various projects and issues in the past and they've always done a great job. They not only know what they're doing, but they have GREAT customer service, which goes a long way with us. Their office staff and plumbers are all so friendly and personable.

Our latest project, as part of our DIY kitchen remodel, was converting that old style wall mounted kitchen faucet to a modern counter mounted faucet. Well, that's easier said than done and definitely a job I was leaving for the professionals at Prodigy. Jerry was our primary technician for this job and he is so great to work with. Always professional, an expert at what he does, offers his opinions and recommendations in a way that makes sense, and leaves not a spec of dirt behind. The final outcome looks amazing. It looks so neat and tidy under the kitchen sink cabinet. And no leaks :D

Will definitely be using Prodigy again. Hopefully not before that next project comes along, but I know they'll be there when that shower drain clogs up again (which I'm sure will have nothing to do with my wife's hair).

Christina L.

3/22/2017

No one ever wants to have a plumbing emergency. But if ever you find yourself in this situation, I strongly recommend giving Prodigy Plumbing your business. Our water heater broke and we were left with no hot water. We called (as they came highly recommended by family members) and did not regret it for a second. Their service was fast & clean. And they didn't even mind my husband standing over their should asking a million questions :) Everything was explained to us step by step and we felt confident in a job well done. We will not hesitate to contact them again, should the need ever arise. Great work!

Gary M.

06/04/2023 12:00:00 SA

Prodigy Plumbing responded quickly with my first call about my leaky kitchen faucet drain pipe. A plumber was at my home within a couple of hours and corrected the problem. Excellent service and friendly knowledgeable plumbers. I would recommend Prodigy Plumbing to anyone and I will keep their for future work.

lex B.

07/08/2016 12:00:00 SA

I get why these guys have such a high rating. On time, pleasant, and honest. I will always use these guys for all future plumbing needs and I will recommend them to friends and family. Our service guy was Matt. Rad dude.

John H.

12/29/2020

Luis and Paz from Prodigy Plumbing were great. These guys were on time and professional. I highly recommend Prodigy Plumbing.

Jackson S.

09/04/2022 12:00:00 SA

Several days ago, my aging GE Smart Water filtration system began to act up. After googling for several hours and watching way too many YouTube videos and not getting any answers, I decided to call for an expert's help before the long Labor Day weekend.
Yelp is my go to site for local experts and the first listing was Prodigy Plumbing. I love the name! Prodigy's hundreds of 5 Star Reviews just blew me away and I was compelled to also check out their website. It was very impressive, so I made the call to request a quote.
Prodigy's dispatcher was very courteous and professional, and he said I'd hear from a technician in 10-15 minutes. Sure enough, within minutes, Shane (just like the great, classic western movie) called and said he'd be at my door in 30 minutes. Shane arrived on time and immediately gave me 3 options on how to fix my filtration system. He obviously has a working knowledge concerning water softener equipment and talking through all my questions was really helpful and a relief to get answers.
I will definitely call Prodigy again and Shane said I can request him specifically when I'm ready to do future home improvement tasks like installing new faucet fixtures.
Thank you, Prodigy, for living up to your name and for hiring a skilled craftsman like Shane to represent your company and take care of your valued customers!

L H.

8/28/2018

Prodigy Plumbing was highly recommended by our realtor for the needs of our new home. We were pleased with the prompt availability for a service call that worked with our schedule. We replaced an old water heater and also needed advice on re piping the home. Matt was knowledgeable and gave sound recommendations! Thank you, Matt! We were happy to have found a trustworthy company. We have since called back for a couple of other plumbing needs. We appreciate the scheduling and prompt arrival for service time.

Kelly H.

11/16/2015

Prodigy Plumbing came out last week to fix my kitchen sink garbage disposal. They were professional, polite and got the job done in a timely manner. (And were right on time for our appointment!) I am very happy with the work performed and will call them again in a heartbeat for any future plumbing needs.

Akira C.

7/16/2020

Amazing customer service and technicians are very knowledgeable. They are not trying trick you into getting repairs that are not necessary and cost a lot more. Initially Called another plumber for a leaky toilet, and they quoted a few thousand dollars to drill holes in drywall and replace pipes (that was not necessary). Shout out to Pedro for coming through, Leon it real and explaining the real issue. He got it fixed for a fraction of the price. Will recommend this company to anyone who needs plumbing work. Ask for Pedro!

Anuj P.

12/12/2021 12:00:00 SA

Reliable service, called them for a leak at our place. They were quick to set up a field tech to come to our place. He literally looked all around the house and determined the leak was actually coming from our furnace, there was an issue with our condensate pump. They were able to call in an HVAC member on their team; who came two days later to install a new one. They did try to upswell me on a membership or even redoing the bottom part of my furnace. Beyond that it was to the point. They do have detailed receipts they email you directly. Staff is friendly, and will call you to remind you about the upcoming appointment. I also learned this was a family owned business too. Happy to support.

HVAC expert was also able to stall our new nest thermostat and correct the wires that were originally installed incorrectly.

Technicians take their time, they are not rushed or worried about moving on.

N F.

12/27/2022

Another job well done by Prodigy. Alexis and Manny were professional, polite and efficient. Prodigy remains my go-to plumbers.

Tomo H.

06/12/2022 12:00:00 SA

Punctual and offered professional advice! Would recommend for sure. Worked with me on scheduling and didn't take advantage of my lack of awareness on plumbing issues

Andy S.

3/20/2019

I had this company to do a job that two other plumbers screwed up royally. In a short time my problem was solved by Eddie the serviceman that was sent out to relieve me of my problem.
I recommend Prodigy Plumbing with zero hesitation.

Billie S.

6/28/2021

Same day appt. was possible. We were kept informed re. the time of Jerry's arrival. Jerry was very thorough. He was unable to find a leak and advised us to monitor the area where we see remnants of a water leak outside by our drain. Very grateful that he didn't just decide to proceed with breaking up our cement. We felt that Jerry and his partner (I'm sorry I didn't get his name) gave great service. Both were polite an
d answered all our questions/concerns.

Doug R.

3/20/2021

Steven from Prodigy Plumbing came to my house within about an hour of calling (on a Sunday)! I was very impressed with Prodigy Plumbing's professionalism, quick service, quality work and fair prices. Steven was very friendly and professional. I am very happy with the work he completed. I highly recommend!!

Jeff K.

3/14/2019

I had a water valve that needed to be replaced on a Saturday afternoon. Prodigy was able to send someone over in about an hour after I called. My plumber, Tony, was very professional and knowledgeable and got the job done quickly. He also provided me with some very helpful plumbing tips. I'll definitely use Prodigy again.

Jen D.

02/08/2022 12:00:00 SA

I'm always impressed with Prodigy. We had them come over to check on our toilet and it turned out our 100 year old house had its original pipes and needed replacing. Juan and Alexis repiped ALL of the drains in the house in 1 day. I was warned we might need to replace siding but they made it work so none of the original siding was damaged. They warned it could take 2 days but we were back in the house (which was very clean) at 11 the next day. The only indication they were ever there was the patching behind the toilet. Alexis and Juan were incredibly kind and efficient in walking us through and letting us know everything they did. I would absolutely recommend Prodigy.

Deanne R.

06/01/2021 12:00:00 SA

Jerry was very knowledgeable and helpful with our plumbing problem today. I would definitely recommend Prodigy Plumbing!

Lisa C.

08/03/2021 12:00:00 SA

Ozzy, Jose and Marvin did a great job at my parent's house after my parents had been taken advantage of by a different company. Ozzy assessed the problem, gave me a quote, explained everything step by step and him and hi crew completed the job as promised in less than a day. He also explained the possibility of needing other things done, with no pressure just information. The integrity of this company was impressive! And the work was stellar! Thank you very much!

Albert B.

7/21/2023

Our dishwasher was not draining, so we called Prodigy and were VERY happy with the service we received. Steven and Juan were very helpful in explaining what wasn't working and the pros and cons of all the options to fix it. Very friendly and professional, and our dishwasher works too! Highly recommend!

Anna K.

02/09/2016 12:00:00 SA

We have now used Prodigy Plumbing three times now, each with great results. This last time was to simply replace a faucet, but with our old house, nothing is ever simple, and Ozzie went above and beyond to make sure the work was impeccable. My wife, who had been upset that I wasn't able to switch out the faucet, was texting me while I was at work that there was no way I would have been able to do what Ozzie was doing and she was sure it was going to cost a lot...but when he finished he charged us the standard rate for the type of faucet we had and even gave us a royalty discount... while Ozzie was a little delayed from his previous job, the owner Mark was very responsive and easy to reach when called. The job was done in a timely and professional manner and we continue to appreciate the services provided by Prodigy Plumbing!

David E.

6/16/2016

Matt came out from Prodigy Plumbing and fixed my leaky bathroom faucets. Did a great job and was quick. Reasonable too. Sent pictures of the work to me at each stage so I could see what's going on (I couldn't be there). Great work!

Kenny O.

02/02/2021 12:00:00 SA

It's such a relief to finally find an honest, knowledgeable, and professional plumbing company. Jerry and J-Rod were Covid-safe upon entering and even wore protective booties. They quickly assessed my kitchen sink issue and did a great job of explaining the problem and options I had. Never did I feel rushed or pushed into a decision, I'll definitely be calling Prodigy Plumbing again!

David C.

8/20/2015

We have serious plumbing problems and called Prodigy for a major back up... Matt worked me in their schedule the same day and had to run cameras and give several options... They cleared the line quickly and provided a complete analysis... I'm gonna use them for some major work and have been very happy with their service... If you are reading this and trying to decide who to use... Call Prodigy and have no regrets!!!

Shinhee K.

4/24/2019

We called 3 plumbers the Prodigy was the only one gave follow up call and came out next day. Tony R came and fixed clogged 2 bathroom sinks. He was very knowledgeable and informative. He explained what caused the problems and taught us how to take care of sink. The price was very reasonable!! Really appreciate to Tony R.

Brandon S.

5/16/2022

I wanted to get my HVAC system checked out before summer so Jordan and Mike came over to inspect the whole heating and AC. They did a thorough check and came back to me with a couple minor repairs and said they could do it now or I could wait because it wasn't anything major. I decided to do it so they took about 15 pictures of the before, during and after so that I could easily confirm that the work was done. Took them 45min and now my system is ready for the heat. These guys are way better than the last company I used (Got rid of them for wasting my time and money).

Wayne W.

5/17/2020

They did good work, but I felt they were a little expensive for the work done. If I were in a similar situation, I would probably try a different plumber.

Janel O.

09/02/2021 12:00:00 SA

Awesome and professional tech Luis had my toilet up and running smoothly in no time! Highly recommend this company.

Emmanuel O.

9/16/2021

Integrity, Accountability, Dedication

Without hesitation, I am proud to recommend Prodigy to family and friends.

Prodigy is that special type of company that cares for both its staff and its clients more than just the return of a short-term profit.

My latest interaction:
Recently I had an issue regarding previous work Prodigy had done. I couldn't imagine it was done intentionally and so I made attempts to notify Prodigy of my concerns. Aside from a slightly rocky start, my issue was taken seriously and Prodigy immediately and actively engaged with me to reach a satisfactory outcome.

I have a very busy schedule but Prodigy made sure to make reasonable efforts to keep reaching out to me, letting me know they haven't forgotten my issue and were available and dedicated in taking the corrective measures necessary at my earliest availability.

I realise anyone can make a mistake, and it's what we do when these mistakes are brought to our attention that truly define us. So let me say I praise this company for honoring a good-faith agreement during a previous incident and making a bad situation a great opportunity to show me that at its core, this company cares about its clients.

Things to note:
- This establishment is owned and actively operated by a prior service Marine
- Prices I have been quoted have always fallen into a fair industry market range
- Has an elite team of nearly 30 professional qualified plumbers
- Company has been well established for about 12 years since this review
- Prodigy team takes pride in their work and in their clients and it shows

Randal H.

01/07/2020 12:00:00 SA

Mark and the team at Prodigy are awesome! Over the holiday, they responded quickly to replace an aging water heater that stopped working. Mark Ellefson, the President of Prodigy, personally come to our home twice over the holiday to inspect and walk us thru the new installation process. The team then arrived days later to put in the new water heater and get our house back to normal! Many thanks Prodigy!

Lance R.

5/18/2014

I live in the Lakewood area and was In need of a reliable plumber, mark and his company has been great for us . No job has been to big or too small he's been on time and timely in getting the work done. I've since recommended prodigy to my friends. Pricing is fair and the workmanship is amazing , prodigy is the only plumbing company I will trust to work on my home. Thanks Mark

Tom S.

11/10/2017 12:00:00 SA

These guys are the best! I'm a seasoned Realtor in the Southern California area, and I refer all my clients to Prodigy Plumbing. I suggest that my buyers use their video services to make sure the main sewer line and pipes going from the house to the street are in good condition before they purchase a home. My wife and I have personally used their services for everything from inspections, to leaks, to clogged sinks.

Mee W.

2/28/2019

Tony, the technician came within the scheduled time frame, is courteous, professional and knowledgeable in his work. Takes the time to explain. Highly recommend him for plumbing jobs.

Margo T.

8/25/2020

I had Luis from Prodigy Plumbing snake my pipes to clear a clogged drain in my kitchen sinks and Then I had him replace the fill valve in one of my bathroom toilets because the water was draining out in the tank and toilet bowl.
Luis was friendly, professional and did an efficient job. He answered all my questions even though I had a lot of them. He made sure to be Covid safe wearing a mask, gloves and keeping physical distance. I will definitely use Prodigy for future repairs I may have.

Yolanda G.

10/15/2021

Alexis and Dino came out today to check my floor heater and Water tank. After their evaluation, I decided for Prodigy to come back and upgrade my gas lines and also have repiping done. Both technicians were very professional and friendly! I have been doing business with Prodigy for years

Andreia W.

03/11/2022 12:00:00 SA

Super fast service. Within 10 minutes after my call they were at my door. Felix and Jerry. Felix explained me all the options very clearly. And the job was done quickly. My kitchen sink and laundry pipe were unclogged completely. Very professional! I totally recommend their job.

Lori M.

03/06/2015 12:00:00 SA

We were with another plumbing coming for years, they sold the business to another company up in Los Angeles, and the new company keep the Long Beach office. They were out for every penny. We called Prodigy Plumbing and we are very happy with them. They are honest and very reasonable. We have had them out (3) times and each plumber we have been very happy with, and are very prompt. We would definitely recommend these plumbers.

Vincent T.

11/09/2022 12:00:00 SA

Just had a consultation with Prodigy Plumbing for a tankless water heater system. From the initial phone call, to follow up phone call with Phil, and finally an in home consultation with our Technician Steven - everyone was kind, patient, and proactive with their communication and time.

Steven is extremely knowledgeable and patiently answered all of my questions. He made to not only point out areas of concern and our options, but took the time to explain basics so we could make informed decisions.

From our initial interactions with Steven so far and the customer service it's been a great experience thus far.

Shivakumar B.

5/26/2021

Excellent services, I need urgent request to fix the broken pipes, they send me service technician on same day. Looks like Steve knows exactly what need to be done and quickly went through the scope of the work and explained what need to be done, fixed my plumbing issues. Will definitely call them again for all our future plumbing issues

Karen N.

05/05/2021 12:00:00 SA

Jerry and Juan were great! They were very timely and fixed our issue last minute. They were very professional.

Linette D.

6/17/2021

Jerry was our technician and he was super courteous, professional and knowledgeable. He made the entire experience easy to manage and gave us recommendations moving forward. I will definitely be calling this company again for any future plumbing matters!

Edwin E.

11/30/2022

Matthew is an incredibly dedicated and knowlegable man, very passionate about his craft and a pleasure to have around. 5 outta 5

Jen F.

5/13/2021

Thank you LUiS! We had a huge plumbing problem, the washing machine water was coming out of the toilet! Luis showed up to save the day! He was polite, helpful and efficient! Everything was left running perfectly and everything was CLEAN!! Thank you for being upfront and so helpful!

Len T.

2/19/2019

This was a great experience with Eddie! Initially (1/23/19), my problem presented itself as a simple clog, which was identified with a camera probe (via roof vent access), and cleared with the probe head itself. By 1/29 however, another clog...call it demonic possession of my pipes (lol) because there was really no logical reason for it to recur so quickly (no roots, or other obstruction). I knew from past property and plumbing experience that the alternate pipe-clearing options (hydro-jet, heavy-duty snaking, etc.) required a better attack point - I wanted a cleanout installed. Eddie's idea was brilliant (see pics), a-two directional cleanout, towards the street and back to the house. Price was very fair, and included was a full snaking from the cleanout itself at the end of the install. It is now 2/19/19, no issues so far, plus the cleanout is quite heavy duty itself, and allows me to have permanent direct sewer access in the front of the house (versus using a house drain) for disposal of green waste. NICE!

Jill P.

6/17/2021

Alexis did a great job. Showed up early, cleaned up after finished. I would use again & recommend.

James R.

01/01/2023 12:00:00 SA

Jerry and His Team were awesome. We had our main sewer line get backed up from tree roots. They came out same day, diagnosed this issue, gave a thorough explanation, and recommended a proper solution (Install a clean-out and sleeve the sewer line). Work like this is always unwanted and pricey, but Prodigy was competitively priced to other places I compared. Jerry and His Team were knowledgeable, professional, and had the work done in a day. They also left the house/yard cleaned up as if they were never here. We are Prodigy Plumbing Members now and will continue to use them for our needs going forward. Thank You!

R O.

2/15/2017

I don't write many reviews but had to do it today.

Prodigy was impressive! They took concern about keeping our house clean from the very beginning, which included putting booties over their shoes as they entered the house.

They cleared the plugged shower drain quickly. And also did a very thorough explanation of what they did and recommendations on how to prevent it from happening in the future.

Price was right on par with the other online estimates I've received.

I will definitely be calling them for all my plumbing needs in the future.

Ray G.

10/02/2020 12:00:00 SA

Luis was very professional and helpful. He explained our options for addressing our problems with our garbage disposal, without pressuring us toward any particular option. Highly recommend Prodigy Plumbing.

Alex F.

05/11/2023 12:00:00 SA

Ozzy came to give us an estimate for replacing a couple of toilets, and went the extra mile while he was here to help us assess some gurgling sounds from our pipes. He was thorough, patient and very helpful, and provided excellent customer service!

Wendy S.

9/14/2018

Received service a few months ago - pipe repair seems to be holding up well (THANKs!).

The company manager and owner were extremely pleasant and great to work with when we called them on an emergency situation (pipe burst). It's the service men that were assigned to our home that I wish were a bit more consistent, honest, and accountable. They'd say one thing, but the notes weren't reflective of the actual work/service provided.

None the less, I would and will use them again because I trust that the company stands by their brand. Next time, however, I'll make sure to update the manager if/when their service men are not being consistent with the documentation on the invoice.

Sue S.

12/01/2018 12:00:00 SA

Prodigy plumbing was great! They replaced our mainline and provided great customer care. Mario was responsive and provided great customer service.

Berge B.

5/27/2022

Tub was clogged. I called and scheduled, the staff would not give me any cost estimate. Technician came. He had toilet clogged, instead of bath tub. He told me it will cost me $181. Felix was very cordial. I told him I asked for cost estimate but they did not give me. He called his manager and could not give me fairer price. I found another company will do it for $49.99.

Cristy L.

02/06/2022 12:00:00 SA

Our toilet was flooded in both bathrooms this Sunday morning. We searched Yelp for an emergency plumbing service to help us for same day service. Prodigy plumbing was the 2nd company we found and they were so helpful. We had a technician arrive to our home within an hour of calling. Steven Garcia was remarkable! He was so kind and patient with us. We had a lot of questions and he answered them quickly and educated us on the process which made us feel more informed. He resolved all of our issues and still made sure to do a quick run through our bathrooms to make sure everything was fixed and to our satisfaction. He was amazing and I would recommend him to all my family and friends!

Sam M.

02/11/2023 12:00:00 SA

Manny was an absolute pleasure to deal with. Professional, knowledgeable, and neat. I will definitely consider Prodigy plumbing for future projects or emergencies.

Nyob N.

1/25/2015

Thank you for the great work Mark, Carlos, Marco, Michael, Ozzie and the rest of the Prodigy team of guys that worked on replacing the main line in our backyard. It was a big job, but was a piece of cake for this group of plumbing pros. We are having them back to do some additional plumbing repairs from past contractor work. They are young, knowledgeable, experienced and helpful. Having contractors at your home can be difficult, but these guys were professional, reasonably priced, honest, and thorough in their work. They made a cumbersome situation, go very smoothly.

Pauline O.

1/21/2019

I live in the Los Altos area and I was having an issue with my kitchen sink and its disposal unit. Frustrated, I called Prodigy Plumbing and was delighted to hear an actual human on the other end. It was Matt Down who responded and with little hesitation, he assured me he could drop by within the hour to investigate the issue. I was so impressed by his attentiveness! Not only did he arrive on the dot of 12, as promised, he quickly fixed the problem and supplied me with a better fitting piece that remedied the issue.
I will have NO HESITATION in referring my friends and neighbors to this company. Not only did Matt do what he promised, he did not charge me for the visit!!! Few are the companies that offer such service that only happened in the good old days.
Thank you, Matt.

Inga W.

2/19/2022

Quick response to my Saturday morning plumbing emergency. Jake did a great job of diagnosing the issue and was able to clearly and efficiently explain the problem and how it was going to be repaired. I'll definitely call Prodigy Plumbing in the future.

Eddie C.

10/20/2015

Mark and his crew are very professional and thorough with their work. The cost was fair and job done right. Highly recommended.

Friedemann S.

07/05/2022 12:00:00 SA

You guys are incredibly amazing in the way you generally conduct your business. Equally amazing are the uncompromising promptness in which you schedule and send out your plumbers.

First, I'd like to introduce Felix who came out to fix a very slow leak from toilet tank to toilet. The toilet was a single unit with poorly installed after-market components for lifting the stopper. Felix replaced the intake valve unit and it looked like that would take care of the leak. Unbeknown to him and myself, the leak persisted as I discovered later due to the fact that the now properly functioning intake valve opened audibly about every 20 minutes or so for a short burst to replace lost water that had leaked from tank to toilet. My initial anger was mollified almost immediately once I called Long Beach Prodigy Plumbers back to voice my dissatisfaction. Their response was immediate in sending out another plumber by the name of George because I was blaming Felix for the continued leaking. In discussions and observations of his work, I came to realize that Felix had done an excellent job replacing the intake valve which was really needed. George, after replacing the flapper with another much better flapper left without charging any money. I'm truly awed by the conscientious service and honesty that I had the pleasure of witnessing in both plumbers as well as the business itself!

Andy L.

02/09/2019 12:00:00 SA

I don't usually write reviews on Yelp but after the service I've received from Mark and Jerry last week, I knew I had to make one. Mark the owner was very competent and knowledgeable about his job. It is very hard to find a decent and honest plumbing service around the area but I can guarantee you that Mark and his staff are very trustworthy, professional and skillful. I am so happy that I came across his business on Yelp and decided to give them a call. I will be calling them every time I have plumbing issues at home. Thank you, Mark and Jerry!

Ben D.

9/25/2015

Matt was the guy who came out. They were super fast to respond, and very quickly determine the problem and found a resolution to fix it. Very happy with them and will use them again in the future.

Jonathan E.

7/18/2021

My technician Steven was an absolute professional. Helped out in every way he could fix our issue and informed us on future problem solving we could do on our own and also informed us more about the house that we live in plumbing issues that we have been occurring. I will definitely be using this company moving forward and also found out that they fix and maintenance air-conditioning. I will be making my appointment soon.

J F.

03/10/2015 12:00:00 SA

Fast, professional and good plumbers! No BS, use them!!!!!

I had to get my water heater replaced and some valve work too, I found prodigy plumbing here on yelp with awesome reviews. So I called them early this morning. Mark picked up and was able to send Ozzy out to my place.

Ozzy came on time, sized up what I needed and started working on the heater asap. Mark showed up with the water heater, he was also very nice and professional, they installed the heater and took my old busted one and had the job done faster then I thought.

These guys did a great job, thank you Ozzy and Mark!!

Jasmine S.

7/14/2023

Easy, fast and efficient! Communication was immediate and quality delivered. Thanks again for the great service

Todd M.

10/05/2016 12:00:00 SA

Excellent service and very competitive prices!! Very professional and courteous! The ONLY PLUMBERS I will ever use!!

Spaniel D.

08/11/2020 12:00:00 SA

This is long overdue. I called Prodigy Plumbing when they were just starting years ago. It was Matt who left a long lasting impression on type of work and professionalism Prodigy demonstrated. Since then, they've become my go to. Few weeks ago,I called them to unclog my bathroom tub. After several attempts to unclog the tub, Pedro, the technician, went under the house. He discovered that the plumbing used was not the right one and too small, but noticed cracks along the cast iron main line and corrosion throughout. House was built in 1947. I was petrified at the the pictures he took of the plumbing. What needed to be done was a no-brainer...repipe. Ozzy was the lead and was meticulous, fast and awesome. Come to find out, this was the second time he's done work in my property. He made sure what needed to be done with his crew was taken care of. Also, I had just changed my bathroom faucet before I called them and didn't get a chance to replace the hot water supply line while they working. And when I was going to install the supply line, Ozzy already did it. THAT was awesome!

Sara P.

5/28/2014

Like many of the other reviewers, I called Prodigy Plumbing after reading their stellar reviews on Yelp.

Mark answered right away and, much to my surprise, offered to come over within the hour. I was at work, but he was happy to accommodate my schedule, agreeing to meet me at 4:30--his last scheduled appointment of the day.

The appointment previous to mine ran longer than expected, but Mark called me well in advance. I assumed he was going to reschedule my appointment, but he just wanted to let me know he was running a bit late and apologize for any inconvenience.

When he arrived, he was exceedingly friendly and efficient. I already knew, from our phone conversations, that he was courteous, and he continued to be so throughout the duration of my appointment.

In fact, while he was unclogging a pipe, my downstairs neighbor, alarmed by the noise, came up to investigate (and to harangue me). Mark took the time to reassure my neighbor that his work would not interfere with my neighbor's plumbing, and he even offered to check in downstairs on his way out, just in case.

Ultimately, he was unable to resolve my issue--it turned out to be a malfunction with an appliance, not just a clogged pipe--but, from now on, I know exactly who I'm going to call when any plumbing issues arise!

Gale C.

1/28/2022

Had a problem with a loose pipe under the kitchen sink. It apparently came loose, and when we used the garbage disposal, what a mess EVERYwhere! Luis De Leon came out and fixed everything in a jiffy! Luis is the nicest, sweetest gentleman! We will forever want him to fix our plumbing problems!

Eric S.

7/16/2014

Our kitchen faucet was leaking big time, and so I decided to consult yelp to see which plumbers were in the area/available. I called a bunch of them, but most of them did not pick up or were unavailable. However, even though I called after hours (around 5:40 PM), I was able to talk to Mark over the phone. He scheduled an appointment for the next day. Mark was unable to stop by, but one of his workers did and looked at our faucet. Apparently, I just needed to clean out the faucet filter. They did not charge me anything! I asked if I needed to pay, but the gentleman simply said no.

I don't typically write yelp reviews, but because of Prodigy Plumbing's excellent customer service, I created an account with yelp to write my first review!

Chris C.

02/10/2021 12:00:00 SA

Wow, beyond impressed with my service from Prodigy plumbing. I tried to fix a clogged sink on my own and ended up breaking a pipe. I called their number at 1pm and they had one of their technicians at my door by 2pm. Ozzy worked quickly and efficiently and showed a high level of professionalism. My wife and I are planning on installing a new garbage disposal soon so we'll definitely call on them for their help.

Jamila C.

1/13/2017

I had black specks coming out of my bathtub. Mike came and checked water heater. Needed to replace water heater connectors. Mike was very nice and personable. He let me know that it was best to try the replacement of connectors and see if that works vs flushing the heater at this time. Happy with his service. Need to use the faucets for about a week to confirm that everything is good. More to come!

Mario R.

10/20/2020

Great customer service. Alexis from Prodigy Plumbing came out last week and fixed a plumbing issue. He was ontime, courteous and kept me in the loop on what he was doing by showing me pictures of the work, since it was under the house. I'll definitely call them back out due to Alexis's professionalism.

David M.

12/08/2016 12:00:00 SA

New trap works! Solid polite staff. They work diligently and fast.

Raymond V.

1/19/2016

Great customer service and very professional. They reviewed our drain and were honest and up front with the cost and estimate. Would definitely recommend this service to anyone. A+

Kelsey L.

7/14/2016

We had a terrible garbage disposal breakdown that just could not be fixed! We called Prodigy and they had someone come out the day after we called. Matt came and was on time and extremely professional! He had to come back out the day after to replace our disposal, and was extremely clear with us on pricing. He was very nice and the job was done quickly!

Would absolutely use their service again, great experience!

Susie V.

6/24/2019

I gave this company 5 stars for two reasons, outstanding customer service and excellent workmanship! I called on Saturday stating it wasn't an emergency. The owner, Mark, followed up with me on Sunday. I was pleasantly surprised that he was able to schedule a Monday afternoon appointment because I also had to be home for a household delivery.
Jovanni was my plumber technician and he was professional, courteous and patiently explained my fixtures and how it all worked. I provided the faucet and he installed it flawlessly! The price was very affordable especially if the client provides their own material/fixture.
I was so excited with my experience with Prodigy Plumbing that I spread the word to my best friends and boss! Posting this on Yelp I hope will spread the good word as well.
I now have peace of mind...no more leaky faucet!

Kellie B.

04/03/2015 12:00:00 SA

I've had Prodigy out twice to unclog drains. Both of the young men were friendly and helpful. They even gave me tips to prevent further problems. They didn't leave a big mess either like some other companies I've tried. Great customer service.

Alicia P.

03/06/2023 12:00:00 SA

Alexis Gomez is an awesome plumber. He fixed everything that needed fixing (leaking faucets) and he replaced our garbage disposal. He was clean and he made sure I was happy with his work before he left. He also listened to my story about taking care of my 91 1/2 year old mother who has stage 4 cancer. Alexis showed empathy and kindness and spoke to me as a fellow human, not just as a customer. I highly recommend Alexis and would not hesitate to call him again, even though the prices at Prodigy are a little high. The first plumber they sent to us was not clean and he didn't do a good job of fixing the faucet... that's why we called back and got Alexis. If you call Prodigy, ask for Alexis... and tell him Alicia sent you!

Zachary S.

5/31/2019

Had a leak issue with my kitchen sink. Called and they were out next day for estimate. Quick fast and efficient work. Ozzy and Sigy did a great job. Will use again.

Knock K.

09/01/2015 12:00:00 SA

Best plumbing service ever. We had a leaking situation for 2 days now and after many fail attempts to locate the source I decided to call Prodigy plumbing for assistance and they did not fail. They were able to come out right away to fix the issue and after less than an hr of work everything was fixed. They are now my go-to for any plumbing services. Ozzy is awesome to work! Extremely professional and thorough.

J S.

10/31/2016

Prodigy Service Tech Mike responded to our home for a water leak dripping into my garage. Mike arrived on time and was professional dressed. He diagnosed the plumbing problem quickly and made arrangements for a complete repair. Prodigy pluses, arrives on time, neatly dressed plumbers, clean work, and takes time to provide information & explanations what the job requires. The prices are mid-range compared to others. Marcos & Cory showed up for the re-drain work and they were fast and efficient. It appears that Prodigy has qualified plumbers and you will feel comfortable with them in your home.

Curie D.

08/04/2016 12:00:00 SA

Prior to July 11, we had asked one plumbing company for a free consultation and assessment of the pipe issue in our water meter box. Nice that they came out immediately the same day we called; however, rather than providing a solution to the problem the plumber began to recommend that we must do this or that to our pipe system. Eh, forget it, it's not what we asked for.

So, via Yelp, we requested for a quote from Prodigy Plumbing to get their assessment and recommendation to the same problem. Because it was the weekend we thought we wouldn't hear from them until possibly the week following. Lo and behold Mark called, asked about the problem and gave us a price quote. He promised to send someone immediately when the business day begins. So July 11 came and here comes Matt. He called first to say that he will be by in 30 minutes time as he was coming all the way from Seal Beach. As promised, he came! He then assessed the problem, and based on what he could alone see explained that if upon checking more thoroughly the problem with the pipe and he finds something further up the pipe, and he fixes it, the charges may be different. It's nice to be warned rather than be surprised! Fortunately, he found that the problem was as it originally was determined by the city office. At any rate, Matt did an awesome, awesome job! Matt, no water has backed up yet! Box still DRY! Thank you for your professionalism and the hard work you put into resolving the issue. I'd say almost perfect job! We shall call the company again, and the likes of Matt in future problems. Thank you, Prodigy! I will surely recommend you to ithers

mary l.

04/06/2022 12:00:00 SA

Luis did an excellent job with diagnosing where the moisture under the floor was coming from in the bathroom. He made sure that there was no issue with the main line and narrowed down the issue to the seal under the toilet. Thorough service, super clean, and friendly. Price was also reasonable for all of the work involved. This is the second time I've used Prodigy with excellent results.

Dave C.

02/08/2022 12:00:00 SA

I know these guys do good work, but I had to lower my rating only because their pricing seems to be at least 30% more than everyone else. The last two jobs I had them quote were exorbitant and I had to go with another contractor.

The attached image was for a bathroom sink faucet swap - $475 quote. I already had the faucet and just needed the labor.

Chad K.

09/03/2018 12:00:00 SA

I had tried to repair my own plumbing, but I couldn't stop nagging leaks or get my drain to flow well in the kitchen. Al from Prodigy Plumbing came in and immediately assessed what had to be done and warned where a couple of items might require more work. He had to leave to get parts, but came back and fixed my problems. He kindly explained what he was going to do at each step and showed me progress when I requested it. I paid a bit more than I had budgeted, but between the yelp discount certificate and his explanation, I am quite satisfied with the value. Recommended!

Andrew C.

08/07/2015 12:00:00 SA

I called Prodigy after seeing the reviews on Yelp and decided to give them a shot. I was not disappointed. I needed a gas line moved quickly to meet a deadline with the gas department. Mark answered the phone the first time I called. Someone came out the same day to give me an estimate. The estimate was clear, thorough, and honest with different options. There was no pressure and no sales pitch. The work was done on-time and met every expectation. Everyone that I spoke to was friendly, helpful, and professional. I would not hesitate to call them again! Great service!

Edward K.

07/02/2021 12:00:00 SA

I called with regards to leaking pipe under sink.
Woman that answered said they'd call right back to send someone over.

Waited over an hour and no response.
I called back and they said they don't service Newport Beach even though it shows it covers the area on the map.

They could've called back and told me that....or told me when they answered the first time since they knew my address.

Not very professional in my opinion

Yuri L.

7/27/2017

I rarely write a review on Yelp, but this one I must since the service rendered was beyond superb.

Robert, a Technician from Prodigy, who came to review & resolve the clogged pipes was awesome. He was courteous, patient, diligent, calm and professional. Step by step, he reviewed and analyzed the situation using a camera from different areas of the house and resolved the issue for us at ease, without causing a mess or hustle.

The price was very reasonable for the service rendered. I couldn't be happier! Next time I would definitely call them 1st!.Thank you very much!

Uwe G.

3/25/2023

Our Plumber was Jerry. Great guy! Did an excellent job of explaining and getting our plumbing issue repaired real quick. Super trustworthy.

Marlena B.

1/21/2016

Excellent and speedy service! I called late yesterday and was able to get an early appointment today for a clogged washing machine. Technician was friendly and knowledgable. The clog was cleared in less than 20 minutes! Definitely recommend these guys!

Leslie C.

9/30/2022

From my initial phone call one day ago to the service I received today from Alexis (what a polite young man!) to unclog our kitchen sink, things could not have been smoother. I'm very impressed with the efficiency and professionalism of this company. Alexis was a delight. (Our Alexa device started talking when we introduced ourselves, which was kind of funny.)

He was considerate and clean, even wearing shoe covers. We are looking forward to running the dishwasher tonight and NOT hearing the gurgling of the garbage disposal and/or backed up pipes.

We also learned that Prodigy now services HVAC systems, and based on my experience with Alexis, anticipate another stellar experience.

Gil K.

08/01/2021 12:00:00 SA

They gave me service scheduled between 12 to 2 pm and right before 12 o'clock, called me to reschedule much later.
I had to cancel.

Alexander Y.

1/19/2021

Our wash basin was filling up and over flowing while doing the laundry and our bathroom addition was backing up too. I tried guys on Craigslist before, but never liked the guys that came out. Called Prodigy and Luis came out in two hours. Really friendly, listened to the problems that I was having and gave me a quote. He explained what he was doing and made sure everything was working before he left. Before he started wok on the addition, he made sure that the problem wasn't related. Just call Prodigy, ask for Luis and get it done right.

Nit A.

10/26/2015

It was unexpected. We had a leak in the living room. I freaked out. Literally. To be honest, I called a few other plumbing companies before this one but no one picked up. When I called Prodigy, by the second ring, they picked up their phone. I explained to them what the problem was as best as I can and said i really don't know, I got two kids coming home soon and the ceiling is about to explode. please help -- They told me not to worry and they are sending a person over. An hour later, Matt came and assessed the problem. He chased it down and replaced the broken (insert plumbing vocabulary here. --He told me, but I can't remember!) piece.

Long story short- he was very polite, great attitude (I probably asked him the same questions multiple times throughout his work and he still answered them without getting angry!), he stayed calm even though I was still freaking out.

At the end... my family and I felt safe. Just in time to pick up the kids!

Thank you, Prodigy, Thank you Matt!

Robert S.

05/08/2023 12:00:00 SA

Extremely satisfied with the service, very prompt, fixed the water pressure issue, and the price was very fair and reasonable.

We have used alot of different plumbing companies over the years, alot of bad experiences (bad service, price gouging, dishonest business practices).

When our water pressure was significantly low, I went looking for a different plumbing company to try - hoping I would finally find an honest, qualified, and reasonable (price) company.

We finally found one in Prodigy! Steven was professional, resolved the issue efficiently and we were happy with the fair pricing.

Like I mentioned, we have tried quite a few plumbing companies and have had bad experiences, I am finally happy and relieved we found our plumbing company in Prodigy.

vic l.

2/22/2021

I Called Prodigy Plumbing because of all the positive Yelp reviews. I was a little concerned since we had a limited window to have plumbers come in and have them inspect the plumbing on a home we were considering buying. They were able to accommodate our hectic schedule with ease. Alexis and Jose came out and throughly inspected the whole house and took their time and gave us their honest assessment. They were respectful, kind, and patient with all the questions we had. The Dream team spared no little detail and helped us make our decision and gave us true piece of mind. I even had a question after their visit and Alexis called back quickly and promptly.
I'm definitely calling Prodigy Plumbing and asking for Alexis and Jose by name for any of my future plumbing needs!

Dee B.

06/09/2021 12:00:00 SA

I lost my previous plumber and I just took a long shot to see how the work of Prodigy Plumbing would be and I was very pleased.
They are very professional in the office they take the time to ask questions and send out information and then the technicians are very knowledgeable and very friendly

Cathy M.

08/10/2023 12:00:00 SA

We have been using prodigy plumbing for years and they are very professional and responsible. Our house is built in the 60s, so the pipes needs constantly maintenance. We always call them for service and they are fast and professional and reliable, I'd recommend them!

Michelle S.

09/09/2020 12:00:00 SA

Due to unforeseen circumstances, my Daughter and her family have moved in with me. My house was built in 1964. The kitchen drain and the garbage disposal could not take the added stress. It cracked open and I did not even notice but the sink backed up. I cannot tell you how happy I am that this happened. I now have an honest, meticulous, caring, and skilled plumber. I will be able to call him (Jerry Rodriguez) at any time and not worry. He was so great that I have asked him to come back and replace my kitchen faucet. He wore booties and a mask without me having to mention it. I had a repairman at my house last week for a different issue. I had to ask him to wear a mask. He said that he forgot it so I had to supply one. When AT&T showed up at my door, I had to beg them to wear booties. My house is not beautiful but it is all that I have. It was so refreshing to have someone respect my home. I will recommend Prodigy Plumbing to all of my friends and neighbors! I cannot say enough about Jerry!

S J.

3/28/2016

These guys did a great job. Had to redo some bathroom plumbing for a remodel. They got the job done faster then expected and everything looks great. Would definitely recommend

Faye F.

5/20/2017

Prodigy plumbing has excellent service. They deliver prompt customer care and provide expert, professional experience with a smile. I highly recommend this company for all of your plumbing issues. Kory was absolutely fantastic and is not hesitant to answer any and all concerns.

David G.

6/21/2023

Charge my wife more than $400 to replace a simple gas valve behind the stove. They didn't even turn off the gas. It took them less than 10 minutes.

B. E. K.

6/23/2022

The technician that came to our house was very professional and did a fast and thorough job.

Mark N.

4/26/2022

The only reasons for the 4 vs 5 star service was that I had to leave work early yesterday but their guy was on another job, so I had to stay home the next morning for Felix to come by. He was pleasant, fast, and personable. The problem was two-fold- 1/lack of hot water at the kitchen sink, and 2/ a broken gate valve (main line shutoff). 3 /12 hours after he started, I had hot water, and the entire main line was re-engineered and a ball valve installed. Though a bit more expensive than I'd hoped, Felix was spot on and did a fine job. This is the 2nd time using Prodigy - so you can guess that I am pleased? Yup. You guessed right. Tks Prodigy/Felix!

Falcon C.

08/07/2023 12:00:00 SA

We've been using Prodigy for over two years now and they never disappoint! They are honest, reasonably priced and always clean up before they leave (which I really do appreciate). Anyone looking for a plumber should feel comfortable calling this company. You won't be disappointed.

Andrea M.

12/30/2015

Great service! Matt came to the house to hook up a water line from my sink to fridge and check a faucet leak and a gas leak. He was super friendly, arrived early within the appointment window and was honest about the work I needed and didn't need. He provided an estimate before performing any work and gave me some information about things that may need to be done in the future. I will definitely be calling Prodigy when we need additional plumbing services.

Kelly S.

01/05/2022 12:00:00 SA

Felix was AWESOME!! My kitchen sink wouldn't drain and Felix was very knowledgeable and fixed it right up! Highly recommend Prodigy Plumbing!

Nikko B.

03/11/2022 12:00:00 SA

Jerry came out to work on my parents massive plumbing issues. My parents are old school so don't want to fix anything and their house is extremely old and is a major fixer upper. One job at a time he's been quickly fixing and advising us the best way to get the job done. Super great service and he did the job quick. Highly recommend their services!

Eric S.

3/18/2017

I get it. Prodigy Plumbing is a business. I guess the goal of a business is to make money...

I'm probably the most unhandy person on the planet. So when my pressure assisted flushmate broke I was feeling...adventurous. I took upon myself to replace the unit. I ordered the part online and proceeded to try and perform the replacement. Halfway through the process I came to a dead end. I couldn't get the flange off of the unit to remove it. So I called Prodigy Plumbing and proceeded to explain my predicament. (They could've easily told me all I needed was a channel lock to remove the flange). The person taking my call said they could have someone out to my house, that day, to help solve the problem. I asked about pricing and he responded, Service calls are $90. I agreed.

The appointment was set between 11am and 1pm. I waited until 1pm...the plumber assigned to my service call called right at 1pm and stated he was going to be there in 35-45 minutes. I reminded him that the appointment time was between 11am and 1pm and he quickly said that he thought the scheduled appointment was between 12-2. He reluctantly agreed to delay his lunch and drop by the house. When he got there, again, easily could've told me all I needed was to go buy a channel lock, but he reminded me of the $90 fee and asked me if I wanted to move forward. Myself, being an idiot agreed. He loosened the flange in 30 seconds, and asked is that it? I asked him if he could at least finish replacing the flushmate unit. He agreed. He tried to replace it, but I had bought the wrong part....he gave me some advice, took the $90, and left.

Look, I'm mostly at fault for being clueless when it comes to handy work like this...but when I explain to you exactly what my problem is, and when it can be solved with a simple tool...some business ethics should come into play. Instead of charging someone $90 for 5 minutes of work, maybe it might've been better to recommend buying a $20 tool instead. Just saying. But hey they're a business and I guess a business' goal is to make money at all costs.

Charlotte R.

12/12/2022 12:00:00 SA

Did I ever think that I'd have such an amazing experience with a plumber that I'd be leaving a long five-star review? No. Do Prodigy Plumber deserve it? Absolutely.

I bought a condo a few months back that has now been dubbed the condo where nothing goes right. Two weeks ago, another notch in the long list of problems was added. The shower started backing up. A plumber was called (not Prodigy) who tried to get it unclogged, informed us the previous owners poured concrete down our drain when they remodeled the bathroom (right before selling it), and that our option was to rip up the shower. OH MY GOSH! We called another plumber, again, not Prodigy, and they said the same thing.

I came on Yelp and looked for the most professional looking plumbers with pictures of the biggest tools out there and found Prodigy. They were my last hope. They came out the next day. They tried so many things that the other two plumbers didn't. They tried unclogging the material from the vents on the roof (no other plumbers got on the roof). They tried these chain drill unclogger things. They tried a lot of different things (and we didn't have to wait for them to come back each day - they either had these tools on the truck or they were able to call for them right away).

They told us about the pricing and I appreciated that they structured it so that if option 1 didn't work, that bid was cancelled and not added to option 2, etc. Unfortunately, none of their smaller efforts worked (not their fault) and we were left with the big guns option.

However, Juan, Jerry, and Sal (yes, we had a whole team!) were amazing and came up with an option to go through the floor in the guest bedroom (next to the bathroom) to get to the plumbing rather than ripping up the whole shower. (see the picture - I don't know how they worked like that!) It wasn't cheap but it was cheaper than ripping up the shower.

They came back the next day to get started and half way through the day, they discovered the problem was actually inside a pipe that was encased in this concrete footer of the building (insert many expletives here). At first, we all thought we were going to have to get the HOA involved, rip up half the condo, etc. BUT Juan, Jerry, and Sal were miracle workers once again and came up with a plan to re-route the shower pipes so we could avoid an even bigger project than we already had.

In the end, yes, it was expensive but these guys saved me a bundle by being creative and thinking outside the box. They were honest, understanding, and went above and beyond (truly).

In the end, I have a very small patch of flooring that needs to be replaced and a working shower. Oh - and they cleaned up every day and in the end, left it looking like they had never been there. After all the dirt they had dug up - it's a miracle there wasn't any trace left behind.

This was a long story just to tell you how much I LOVE these guys. They saved me. I will never hesitate to call them again. They've got the know how and modern equipment needed for your tough plumbing problems and they are such creative thinkers. I appreciate Juan, Jerry, and Sal and everything they did for us. I will be recommending them to everyone I know. When this was all done, my Husband and I said that we're so glad that we now have our plumbers. We know who to call. It's a relief.

Nadiah A.

3/17/2014

Called Mark to fix a leaking toilet and he said he would work around his schedule and be there that day! He was quick, polite and clean. Also suggested that I don't use the blue tabs in my toilet because it eats away the washers. Great attitude and I would totally use him again and recommend him to anyone.

Crystal D.

12/21/2015

Prodigy has saved us twice now. Once for a terrible kitchen sink clog and then for a leaky pipe in our wall. The service was always friendly and quick. The repair staff was very knowledgable and always offered helpful tips for maintenance. Their prices are reasonable, average when compared to other companies. What made them stand out was their quick response to service requests and their efficiency. I would recommend Prodigy to anyone in need of plumbing service.

Tanya S.

09/08/2022 12:00:00 SA

Our toilet backed up into the tub and I had no luck using a plunger so I called Prodigy and they were here within 30 minutes. They eventually found out the tree on the side of the bathroom had roots growing in the pipes. It was major! But they were able to clear out and now everything is working great. Thanks Ozzy, Jose, Juan and Antonio. Guys were super responsive, very polite and respectful.

Andrew H.

12/12/2022 12:00:00 SA

Andres did excellent work replacing our leaking kitchen sink tap. He thoroughly explained the installation and billing process and completed the work promptly and professionally. His hard work was especially appreciated due to the fact that there was a rather nasty environment underneath the sink due to the leak damage. We highly recommend him for any plumbing repair to anyone in need. Thanks Andres!

Juan B.

10/12/2018 12:00:00 SA

Tony, the plumber that showed up, was punctual and helped us understand what was wrong with our plumbing in an easy way. Even checked our pressure in and outside our home for us.

Andrea A.

3/20/2017

I've been calling Prodigy Plumbing for my daycare business for years, always a satisfied customer! Someone has always been available to come out same day and prices are fare. Mark and Matt are always awesome and great at explaining everything they are doing. Would definitely recommend Prodigy Plumbing!

Steven A.

12/23/2016

On short notice, Matt and his associate came to inspect the area where we were installing a sewage line. They were able to promptly and concisely advise of the action plan and how it would all play out. Matt then promptly scheduled the digging and installation of the line, we couldn't be happier with the results and thrilled that we came across Matt's info! Would highly recommend for anyone needing fast, friendly, professional service.

Ed P.

07/06/2023 12:00:00 SA

Fast and very professional help with possible slab leak . Verified if water was leaking below slab and gave great info on how to fix with great pricing . Highly recommend !

Jenny C.

1/20/2019

Prodigy Plumbing is awesome. Matt is very professional and genuine!!
Matt helped to get the water heater fixed in no time!!!

Maria N.

11/07/2017 12:00:00 SA

Great plumber:D Very affordable and reliable;D I highly recommended! More than 5 stars;D

Brolin H.

12/17/2018

Called for a new water heater because the quotes from Home Depot and Lowe's seemed excessive at $1,400. These guys were nice enough, some communication issues with the dispatcher and eventually the supervisor that came out to assess the water heater. But for a basic 6 year water heater they wanted $2,700. Insane.

Kelly E.

10/06/2014 12:00:00 SA

A++
Our kitchen sink backed up late Sunday night, bummer. The only good thing was we were off the hook for dish duty. Ahhh relaxation time. I jumped on Yelp & started the search. I found a couple of prospects, including Prodigy Plumbing. I tried the message the business option, as I didn't want to call anyone at 10pm.

Monday morning rolls around, I patiently wait until 8am (a reasonable business hour) & make a couple calls, reaching voice mail, bummer. My very first call to Prodigy & a friendly voice answers, it was Mark! I asked if he had time today to get my drain unplugged. He asked if I had tried to contact him through Yelp, which I had! I explained our dilemma & he said he could have someone to my home by 10am.

At 9:22am Mark called to say he was on his way. He arrived at 9:30am, promptly got to work & the job was completed by 10am. He was courteous, professional, reasonably priced. Should we have any future work needed, he is the #1 & only choice.

I very highly recommend, you will not be disappointed.

(as a side note, it is 1pm & neither of the other two companies have even returned my 8am call yet)

ty d.

05/10/2016 12:00:00 SA

I always suspected something was up with our main drain as water has collected at the bottom of our main shower. Then finally it just was fully clogged up . Called Prodigy to save the day! Cesar showed up in a timely manner and got to work quickly. Pulled out a bunch root and suggested some great advice to prevent future issues. Highly recommend Prodigy plumbing!

Nicole A.

4/26/2021

Amazing service!!! Steven Garcia was on time and super friendly! Definitely will recommend!!!

Nery W.

11/28/2019

What great service! Bob came by to fix issues in my guest bathroom - explained everything he did very thoroughly. He also made sure that everything was done well. He replaced a water spout, fixed the bath sink to make sure that the hot water is now working. Would definitely use this company again! Highly recommend!! Thank you again, Bob!

A.G. A.

3/14/2022

Requested a quote from this business for a non-emergency plumbing project but they said they charge $75 to come out for the quote. They must be very busy, and this is how they filter their job inquiries.

Rosanna S.

8/23/2017

Prompt, courteous and effective. Best plumbing service and value we've had. Will certainly use again and refer to friends and family. Thanks Robert!

Jim O.

2/27/2023

2 stars would honestly be 1 if it wasn't for the fast and great response the first time. First time I had a clogged sink they arrived fast and corrected the problem quick I thought it would cost 300$ and up but no it was only 100$ I was amazed. Second time needing service I had a leaky shower head which I already knew what the problem and knew I could fix it myself due to lack of time I called this company again. I was quoted 1,300$ to replace a cartridge which is a complete rip off I found the cartridge at a plumbing store called Ferguson for less than 100$ the repair or replacement took me 15 min or less

Robert R.

6/30/2023

CJ who showed up with prodigy Plumbing was very cordial nice and polite and he made sure to put on booties over his shoes before he enters our house and he made sure to let me know everything that was gonna take place and happen before we finished the job. So I was quite pleased.

Dave C.

01/11/2014 12:00:00 SA

Just had my tub knob fixed in a relatively short notice on the same day on a Saturday! Mark is a class act and I would highly recommend his service to anyone.

Wen K.

12/09/2021 12:00:00 SA

My scheduled appointment got canceled unknown to me. When called back for no show appointment, the office person said his partner called in the morning to confirm. No call and no message on my phone. That's a lie. If that's the way to make room for other customer, then no need to schedule any future appointment. I'm very disappointed. They can't be trusted. And when quoted for service, it is overpriced... time to find another honest plumber.

Denise P.

08/06/2014 12:00:00 SA

It's no wonder Prodigy Plumbing consistantly receives great ratings. Mark and his worker just left after installing a new water heater. Extremely reasonably priced, on time with both appts. Courteous, personable and professional. Thanks Mark! I'll be calling again.

Maureen G.

07/03/2020 12:00:00 SA

This is a great company! I appreciate the quick response and appointment. Bob was excellent and very professional. He answered all of my questions and explained everything he was doing. I will definitely use them again!

I used this company again a few days ago, and the support remained great! I appreciate the professionalism and great service that Luis D provided.

katherine O.

8/25/2023

Thank you Alexis Gomez & Antonio Val Hernandez, you are the best. Excellent plumbing service. We recommend Prodigy for all of your plumbing needs.

Kyoo Yong H.

11/17/2021

Alexis did a great job on fixing my washer drain backflow issue. Now I can use washer with peace of mind. He was very professional and explain thoroughly on the cause and his solution

Stuart H.

10/29/2022

Our dish washer has been leaking along with the last plumber from google search did a such lousy job in replacing the old garbage disposal that causing the main pipe detached and alsi create a major leak under
the whole kitchen sink. Alberto the first technician from Prodigy Pluming came to do the evaluation was so nice
and polite， then Second technician George Leon came to diagnose the whole mess plus to install a new garbage disposal with more horse power the next morning （Saturday）. Among with the friendly attitude and professional service， after 2 hours of hard work he was sweating and still nicely and spoke smily.

I am also a business owner and I'm here to not only highly recommend Prodigy Pluming and going to post their name in our neighbor hood group， I am so impressed with their company value being care for customer

Stuart

Cassandra E.

09/12/2022 12:00:00 SA

I was at a friends house on Friday when her sink went out. We didn't know what to do, so we looked on yelp and found Prodigy. I called and spoke to the best customer service person ever, Phillip! He was so nice and helpful. Within 30 minutes, the technician arrived and cleared the sink. Thank you all so much!

Xochitl L.

07/09/2017 12:00:00 SA

Prodigy Plumbing was awesome! Kory came by to check out my kitchen sink that was leaking from all over the place and was having extreme water backing issues. Called over the weekend to set up an appointment after trying to fix it ourselves. he arrived promptly and worked really diligently to find the problem. Explained everything he was doing in detail. Ended up also removing the garbage disposal and adding a new basket strainer. He took his time to do a good job. I have just moved into my new condo and was freaking out! Kory was extremely professional, very knowledgeable, and answered all my questions very thoroughly. Highly recommend them! Will definitely use them again if I need more plumbing services. Thank you!
Service done:May 22, 2017

Joy D.

04/08/2023 12:00:00 SA

Our kitchen sink was clogged for weeks and I called Prodigy this morning to schedule an appointment to fix--to my surprise there was a technician in the area and he was able to swing by within an hour. Alexis provided excellent service, and figured out our garbage disposal problem quickly. Our sink is no longer clogged and drains properly now! Thank you Alexis!

Dave L.

12/07/2022 12:00:00 SA

I've had work done on toilet, water, heater, water filter. Great response time. Great customer service worked with Alexis. Highly recommended. Very timely, great customer service.

Jaci P.

04/07/2021 12:00:00 SA

I had a big job - I needed a sewer line segment replacement and liner. After many quotes & research, this company won my business for their professionalism, responsiveness, competitive prices and honest assessment of my options (thanks, Jerry). I was so impressed with the teamwork and how well they all communicate with each other as an organization and with me as a client. From inspection to quote to scheduling to completion, the process was very efficient and stress-free. Marvil & Jose did the work and they were fantastic! They showed me each step with the camera, explained what was going on, were very respectful and careful with my property & landscaping, and cleaned up afterwards so it's like they were never there digging up my yard. Plus, they were just really friendly nice guys.

I definitely recommend this company for all of your plumbing needs and will have them on speed dial for any issues I have in the future.

Lisa B.

9/28/2015

Ozzy and the crew at Prodigy Plumbing are great. They are the plumbers you have always been looking for....Professional, dependable, trustworthy and friendly.

They did the plumbing for our bathroom remodel. The installation of the clawfoot tub was expertly done. We couldn't be happier!!.

Thanks for the beautiful work Ozzy and crew.

Richard O.

01/09/2016 12:00:00 SA

As an apartment owner dealing with an unexpected plumbing disaster, I can tell you that I know about pressure and the IMMEDIATE need for a plumber.

When we first saw all of the five-star-ratings for Prodigy on Yelp, we were curious as to whether they were truly deserved - or not. After working with Matt and Roy on the telephone and in person, we can say with no hesitation that they deserve more than a five-star-rating. If a ten were possible, Prodigy would receive a ten plus.

First, Roy understood the seriousness of our situation and had us worked into their scheduling immediately. To this end, we will always be grateful - especially for sending Matt our way.

Matt was a tremendous plumber and a very hard worker. His attitude was exceptionally positive and refused to quit even when the drainage problem seemed to be getting the upper-hand.
Understanding the seriousness of the problem, he quickly rescheduled his other clients (meeting their schedules) and set his sites on rescuing us from our emergency.
Matt had to crawl under the apartment house three times to not only try and find the exact source of the stoppage, but to remove and repair where the old lead pipe had cracked. He photographed the damage and showed us what we were up against. He then proceeded to cut away the damaged section of pipe and replace it with new and better.
After this, he spent the rest of the time cleaning out the soft stoppage battling a foe that seemed for a while to be unbeatable. (Baby wipes were the culprit for the blockage.)
In the end end, Matt came out the victor and saved the long and exhausting day for everyone involved.

If you are searching for a crew of talented and hard working young plumbers who don't know the meaning of the word quit, look no further than Prodigy Plumbing and request Matt.

James O.

12/06/2019 12:00:00 SA

Bob and Jose came to my rescue today. They are both very experienced, have great communication skills, lightening fast, high quality professionals; exactly what I've come to expect from Prodigy Plumbing. A pipe break that could have turned into a massive repair entailing tearing up tens of feet of concrete and coordinating with a neighbor was skillfully averted by both of these gentleman who worked in the mud, rain and dark to get the job done on a same day, last minute call. This job was a challenge and they got it done. You can't ask for better service than that.

Rob C.

3/24/2014

Just to share to my fellow yelper that this company is honest, prompt, reliable, and they are reasonable. I called the prodigy based from 5 stars reviews and trust me its true and real. I spoke to Mark when i tried to DIY my leaking washing machine connector unfortunately for me I overtightened the screw. To make the story short Mark was so helpful and came to my house lightning fast and fixed my problem. Keep up the good work and thanks a lot

Lance S.

6/30/2023

I used the website to ask for an appointment the following day. They called back in the morning an gave me a 3 hour window. I asked for as early as possible and they worked to make it happen. The technician was helpful and honest.

Samantha A.

12/06/2022 12:00:00 SA

I have nothing but positive things to say about Prodigy. I have had the pleasure of receiving excellent service from. ALEXIS Gomez for our plumbing needs. He is always polite, knowledgeable, and courteous. ERIC was thoughtful and answered all my questions regarding our heating and ac duct work with consideration of our budget. I'm always impressed when I see little blue booties, it means that you are respectful of our home.

Stephanie H.

7/19/2021

I had a backup in my pipes and had previous plumbers come out in the last couple months only to have the problem reoccurring. We called Prodigy plumbing Friday and they came out today. Luis De Leon was very professional and ran the scope to diagnose the issue. He assured me and he showed me with the scope where the problem was, he wanted to make sure i understood what was going on and gave me a couple of options. I was in near tears when he began believing that i was going to be stuck with a huge mess but that was not the case. It is still a work in progress but i feel confident that this is a project that can be handled without repiping and digging up my whole house. I am extremely grateful for Luis at Prodigy Plumbing who gave me a great plumber with affordable options.

Jasmine M.

09/05/2022 12:00:00 SA

The toilet in the master bedroom has been making very annoying sounds off and on for the last 2 years. It was so annoying that periodically I'd turn off the water and just stop using the toilet because it kept me up at night. Had it fixed 3 times by a handyman to no avail.

Found Prodigy on Yelp with loads of great reviews. They came out quickly and did an excellent job of finaly fixing the problem. Very very pleased with their work. Thank you.

Angelica V.

06/05/2020 12:00:00 SA

My shower stopped working and so I needed plumbing service. I remembered Prodigy from seeing a truck when walking my dog a while ago. Since I knew they were veteran owned by talking to the driver, I decided to go to this business and support a fellow vet.

Overall I had a great experience. The person I spoke to on the phone was very courteous and the technician that came to my house was courteous, professional, and informative, since I asked him many questions due to it being the first time using a plumbing service. The work was fairly quick and surprisingly clean. I got a reasonable price. So great first time experience and will definitely go to them in the future.

Kaiyuan Z.

11/14/2022

Our kitchen sink got back up，I called several plumber, Prodigy Plumbing quickly responded and the dispatcher send the plumber just in 2 hours, Jerry helped me clean the drain, not like the other plumber he didn't up-sale me, instead he showed me the pipe condition and final result from his camera, He not only show me but also give me the solution for each condition. I understand my options and no up sale, I feel really good. Awesome job, excellent communication. Worth 5 star

Carol H.

01/05/2017 12:00:00 SA

I can't say enough about my experience with Prodigy plumbing! I needed a plummer for my dishwasher not draining and a leak in the kitchen sink. Matt and Cory came out and they were fabulous. They were very courteous, professional, on time, knowledgeable and fixed the problem I was having. I have used other companies in the past but never been this satisfied with service. Their prices are very reasonable too and I didn't feel ripped off. Thank you Prodigy! You have a gained a customer for life!

Greg L.

5/31/2015

Before I called Prodigy, I had been working with another plumber I found on Yelp. He came out THREE times to try and find where a leak was coming from from my upstairs tub/shower. That company ended up tearing open two walls, and then just stopped coming/returning my calls even though the leak continued.
So, I looked some more on Yelp and found Prodigy. I spoke to Mark, and he is a great guy- very friendly and understanding of the frustration I was going through. Carlos was the tech that came out (also great!), and he found the issue on his FIRST trip-- tearing open walls wasn't necessary either (...thanks other plumber). I would definitely recommend these guys, and will use them again for any plumbing issues! Very professional, courteous, and friendly. Price was fair as well- you get what you pay for, and these guys are definitely worth it.

John N.

03/06/2021 12:00:00 SA

From the moment I contacted Prodigy it was a great experience. I wish I could remember the young lady's name that I spoke with initially because she was very helpful and friendly.
Alexis was the technician that showed up to get the job done and he also was very helpful and friendly. He showed up on time and COVID safe.

Thank you for your help and look forward to working with yall again

Courtney N.

9/18/2018

We've had a couple of plumbing issues since moving into our house and being new to the neighborhood - we yelped of course. Prodigy came up in my initial search and we solicited a quote from them for a very large job - sewer backup. Ugh. We've also now used them to replace our shower/tub/drain/clean out.

For both jobs, we appreciate the timeliness with which appointments were scheduled, jobs were completed and the general courtesy. Almost every time we called, the people we spoke with were very pleasant. One time we called after hours and it seemed the woman was a little bit less pleasant, but by no means rude. We had similar experiences with both jobs in the way they were handled. Someone came out to give us a quote and we scheduled the jobs within a day or two both times. With each job, we had small misunderstandings and/or mishaps though. The first time, we had a misunderstanding about payment - but Prodigy did own the mistake and we worked it out. The second time, we had a misunderstanding about what was included in the service - we thought drywall was something that was included after they had to bust through a wall to replace the pipes per a phone conversation - but it was not. They did take $100 off and recommended a drywall guy who would complete the work for $100 - so again, owning the mistake which is appreciated. However either the plumbers or the drywall guy they recommended did break our toilet paper holder and neither said anything to us...not the biggest issue, but a little rude when you are in someone else's home. Also, the shower/tub job was not as thorough as we had to call them back to completely replace the tub as the piece that allowed us to turn the shower on broke within a few weeks. They did come out the same day and replaced it under warranty no questions asked though. Again - appreciated.

Overall - good prices for the work they do when compared against other plumbers in the area. Minor misunderstandings and difficulties with each job - but were able to work it out each time. Mostly had nothing to do with the actual plumbing job. So far, pleased with the work they have done and the care they take in the guarantee of their work after the fact.

Thomas N.

12/22/2021

I have been looking for a knowledgeable licensed plumber for a new tankless water heater and gas line installation. I had previously called 4 other plumbing contractors. 3 of them failed to return calls after receiving quotes and the last firm was a complete no show. After talking with several neighbors I placed a call to Prodigy Plumbing. I spoke with Phil who was able to schedule a technician for a on-site quote the same day. Phil kept me informed throughout the day as to when their technician Ozzy would arrive. Ozzy arrived and gathered information as to what was needed for the new gas line run and tankless installation. Ozzy informed me that he would send over a written quote for the installation which was received in a timely manner.

In review of the quote Prodigy Plumbing was not the least expensive quote that I had for the installation but was not the most expensive either. I called Ozzy back and schedule the installation for the following week.

My initial contact with Prodigy Plumbing has been outstanding. I will follow up once the installation has been completed. So far Prodigy Plumbing has been excellent to work with. Nice to finally find a company that comes through as promised. Great service from Phil and Ozzy. Thank you Prodigy Plumbing.

Matt C.

2/23/2023

Manny was incredibly kind and helpful and did an awesome job clearing out our shower drain. Will definitely call again next time we need plumbing assistance. Thanks Manny!

LB W.

12/22/2017

Had an issue with our kitchen sink drain and the turn off valves for our guest bathroom. Prodigy came highly recommended so I called and set up an appointment. The techs arrived within the 2 hour time frame we were given, but they showed up with booties and mats to help keep our floors and carpeting clean. What a nice and welcomed surprise. Not only were they clean, they were professional as well and their work was pristine. I can't thank them enough for completing the work in a timely manner and as an affordable price. I highly recommend Prodigy and will use them again for any future pluming needs.

Douglas G.

03/07/2022 12:00:00 SA

We had a small water leak inside our wall between the dining room and kitchen. We called Prodigy Plumbing the next day to take a look at the leak. They had a technician come out to our house within the next hour.

Steven our plumbing technician was very friendly, courteous, and thorough with his assessment of the leak. Our house is on a raised foundation and so he was able to get through the crawl space and see the severity of the leak. He was also equipped with high end and technical tools to detect the moisture in our wall.

He then explained the work that he would he need to do to fix the leak. He proceeded to cut a small hole into our drywall and was able to replace the leak in our copper pipe. Two hours later we had running water again. He was also thorough to make sure the area was cleaned. He covered a the hole in the wall with plastic and tape to allow the wood that had been soaked to dry out.

Unfortunately, they do not do drywall repair, but I was referred to a company that they work with who does mold clean up and does drywall work.

I would definitely use them again for any plumbing needs.

Thanks Steven and Prodigy Plumbing!

Corina L.

5/27/2016

I totally recommend Prodigy Plumbing! Matt was professional, warm, and speedy. I've had problems in the past finding reliable plumbers but Matt gave me a same day appointment and showed up exactly when he said he would. Can't ask for more. Give them a call you won't regret it.

Holly G.

08/01/2021 12:00:00 SA

I found Prodigy Plumbing on Yelp. The person on the phone was very nice and helpful. He was able to get someone out to us in less than two hours. The technician was friendly, wore shoe covers in the house and most importantly fixed our issue. The price was reasonable and their service was very quick and convenient. I will definitely use them in the future.

Yannaan B.

12/02/2021 12:00:00 SA

Scheduling wasn't very smooth, probably because it was right before the holidays but technician Alexis helped solve the problem fast and on a budget.
Job done - water heater replacement, laundry faucet replacement

Mike C.

02/05/2018 12:00:00 SA

Every plumber can fix a leaky faucet but not everyone can provide you with honest work and first rate customer service (kudos to 'Ozzy'!).
I've called for a service regarding my leaky shower faucet today. This is the second time I've had work done by Prodigy Plumbing. The first time was when they re-did my main water line (valve) coming into my house. I was extremely satisfied on both occasions.
I highly recommend this company to all my friends and to everyone with plumbing needs no matter how big or small the job is.
Thanks Prodigy!

David G.

8/30/2022

These guys are great. Alexis was out to help hook out a new sink and garbage disposal after a kitchen remodel. He made quick work of it and left the kitchen clean. We also had Jerry out unexpectedly a couple weeks earlier after a clogged line that caused the washing machine drain and sink to back up. He quickly snaked the line and cleared out the backup.

Mario O.

04/05/2017 12:00:00 SA

Overall very happy with the entire experience with Prodigy Plumbing. First off, Mark replied quickly through the yelp app. He gave me a quick estimate and also scheduled a free walk through estimate. Cezar then showed up for the estimate. He was thorough, detailed and patient. He gave me a couple of options and prices. He didn't rush us or pressure us into anything. Marco, Leo and Cory came and did the actual work of repiping our whole house with Pex. They were awesome, friendly, funny, cool and most importantly professional. I would definitely recommend them to everyone. They weren't recommended to me. I found them through yelp and Google. I called several places for estimates and they were the first to respond. It's been a couple months now since they finished their work and no problems.

Kay L.

1/23/2020

There was a leak in my house and I had no idea where the source was. David G. came to my house and was able to detect it immediately. He is responsive, reliable and honest. Thank you David, and thank you Prodigy Plumbing.

Maece S.

7/31/2015

We had just moved into our new condo one week ago and noticed that the garbage disposal was not working. From the sound that it had been making we thought we had to completely replace the whole sink system until my husband called Prodigy Plumbing. Ozzy was great and fixed it in a matter of a few minutes. Works like brand new :) Ozzy even checked the dishwasher, drainage system, and made sure everything else was working perfectly. We would definitely hire them again.

CC S.

7/17/2017

Marco & Ozzy helped us solve multiple home plumbing issues today and the service was great. We were able to schedule service quickly and they arrived on time. They were great about explaining what issues we had and quickly addressed them all.

Highly recommended! Our shower, sinks, and water heater are now all back in working condition. I also appreciate the 30 day warranty.

Haley L.

1/21/2023

Prodigy plumbing is awesome! They are timely, knowledgeable, honest and very thorough with their work. Highly recommend them!

Ian E.

08/10/2018 12:00:00 SA

Started off with a great conversation with Mark. Talked me though my options for cleaning/clearing my plumbing main line. Got a great feeling right way, he was asking the questions to get me to the correct solution. Ozzy was the very polite and on time plumber that came to my home. We discussed pricing and was spot on with what Mark said. I would highly recommend this company.

Lauren R.

11/09/2016 12:00:00 SA

I first choose these people due to all of the many positive reports. BUT, when Matt got here, he scoped the main line, did not let me see it nor ask me to see it, did not record it to a disc, AND told me that he was going to have to dig up the sidewalk 6 ft deep and 4 ft wide to correct the problem. I asked about a permit because it was considered to be city land, but he was hesitant and didn't seem very enthusiastic... THEN he hit me with the cost- $3,600! He told me that I could finance it and gave me a sheet of paper on which I had to give my social security number. I told him that I probably wouldn't qualify, which of course, I didn't. Had two other people out for a second opinion and found out that there was nothing really wrong with my main line and that the part under the sidewalk was not fixable and that the best thing I could do when the guest toilet backed up was to have it augured. So, this company would have ripped me off, cruelly, and without a permit, for something that really should be done by the city anyway, if they could. Too eager to push for financing for unnecessary work. Left a very bad taste in my mouth.

Matt P.

8/30/2019

We called a different plumber to come and fix a slow-draining bathtub. After about 30-minutes the plumber said he would have to come back later to replace the pipe to the tune of $3500.

I called Prodigy for a 2nd opinion, fully expecting to need to replace the pipe. Prodigy arrived and cleared a clog from the drain in under 2-minutes. Then they inspected the pipes and the drain. In total, I paid less than $100 and the whole ordeal was done in under 10-minutes (including the time it took to close my astonished jaw).

On-time, super-fast, friendly service.

Christine A.

9/24/2020

A special thank you to Luis with Prodigy Plumbing! Thank you for your prompt response and professionalism. Luis showed up with mask on and stood 6 feet away until invited in to take a look at a plumbing leak. He also put on sanitary booties over his shoes before entering the house. He was able to check the leaking area and identify the source very quickly by checking the pressure on the outside meters and the location of the leak. I am working with my insurance company and he advised that getting the estimate to the insurance company in a timely manner is very important for coverage. He left my door and had the estimate to me within 30 minutes as promised! It's rare to find this kind of promptness, professionalism and genuine human spirit. Thanks Luis!

Chris P.

11/01/2022 12:00:00 SA

We had water coming into the kitchen from under the fridge, or so we thought. After much research looking for an honest plumber, we called Prodigy. Jerry came out to evaluate. Come to find out the leak was in the wall and there were several leaks under the house. Jerry took pictures of the problems he found and provided a detailed explanation of what needed to be done. Jerry and his team showed up first thing in the morning and immediately went to work. They had to cut several holes in our walls in different rooms to access the problems. They laid paper down on our floors and put covers on their shoes every time they came in the house. This was a massive job but with a full crew, they were able to complete everything in two days. Not only were they clean and respectful of our home, but they patched all of our drywall and even textured coated one of the repairs to match the existing area. I can't say enough about this team. Jerry is wonderful, made a stressful problem almost pleasant. I highly recommend Prodigy.

Spencer F.

09/10/2020 12:00:00 SA

Wow, just WOW! Found this company on Yelp as they have outstanding reviews.

We had a plumbing backup caused by my 2 yr old flushing his diaper down the toilet . They were scheduled to come out in the afternoon, then got a courtesy call from Leanne asking if they can come the next morning. She was very kind and professional. At this point though, I was a little frustrated bc I had rearranged my day to accommodate that appointment time. But that all changed...

What really set this company apart, was the absolutely impeccable level of service, kindness, and care from JERRY! Dude couldn't not have been more helpful and professional. Seriously, blew me away. We had multiple plumbers, electricians, roofer's, painters etc in the past, we have never experienced the service we had with Jerry, not even close. Jerry is in a league of his own!
He clearly communicated everything he was doing along the way, with details, pictures, and was very patient so we could understand. He also wore booties every time he entered our home, laid down mats to keep everything clean, and gave us a very fair price!!

Thank you Prodigy, Leanne and Jerry!! OUTSTANDING COMPANY!!!

Rich S.

10/23/2019

Very old water heater started leaking at one of my rentals. Called Prodigy Plumbing at 8:00 am. They arrived at 9:00 am and finished installing a new Bradford Water Heater with new steel stand by 12:00 pm. Prodigy did not give the lowest estimate, but if you want a plumber to start in 1 hour and finish by lunch time, this is the company to call. The two man crew were professional, knowledgeable and experienced. I supervised the work from start to finish and was happy with their service. They also had a $75 for $100 deal from Yelp

Jennifer M.

6/23/2022

Yet another 5-star review from me. This time, I used Prodigy for my HVAC system. My current one was 40 years old and died this week in the middle of the heat wave.

Dino came out right away to assess and recommend a new system. He was the best, super terrific to work with. It was clear that he is an expert and knew what system would work best for my older home.

Then, Mike and Jordan who installed the system were the utmost professional, efficient, and kind people to have working on my home. They took extra time to explain all the details of the system to me and were so patient. I was so appreciative.

Again, I can't recommend this company enough. Their service is unparalleled in the industry as is their workmanship. I will use them again every time.

Cheryl F.

11/14/2021

I was so impressed at how quickly our technician Stephen got here on a Sunday. Great job and very professional. The price was good, especially for a Sunday.

Noah C.

09/09/2020 12:00:00 SA

Luis and the Prodigy Plumbing crew were fast, friendly, and professional. They showed up on time, and completed the work on time. The price I paid was the price that was quoted, there were no additional fees, and they even added a few extras that most plumbers would most definitely charge for. In addition, they were reasonably priced, offered a better type of line replacement, and were more professional than the other plumbers that I got a quote from. I highly recommend these guys. Also, Luis deserves a pay bump. He represented Prodigy in such a way that swayed my wife and I to choose this company over 2 other companies.

jason r.

8/26/2020

Prodigy Plumbing is my go to for all my plumbing needs.Luis from Prodigy Plumbing came by today and between him and the wonderful manager, Matt, they took care of all my concerns. This is such a solid ethical company with amazing employees.

Matthew L.

11/16/2019

Prompt service and what I feel is a fair price for the work I had done.

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Taylor L.

8/17/2017

Great service, our water heater broke and they were able to come out and replace it no problem. They came out the next day on time and replaced it within 3 hours. Absolutely awesome service. Highly recommended.

Claudia F.

9/27/2021

We called for help concerning a drain problem and Steve came to our house on the same day and solved our problem. He was prompt, professional, and patient. We are very happy with the response from Prodigy Plumbing!

J W.

02/12/2019 12:00:00 SA

Matt is the best plumber ever! He's so nice, personable and most importantly he's honest! He gets the job done in a terrific way and with a smile, too. I have called him many times and will continue to call him whenever I need a plumber.

Charles W.

9/26/2022

I had a pipe connection that was frozen and required replacement, Alexis showed up on time, was friendly, and finished the job quickly, I've used Prodigy ever since moving to Long Beach, excellent work consistently. Thanks to Mark and his team.

Ruth S.

12/23/2016

I suddenly had a badly leaking kitchen fauce that I was afraid would not make it through the week-end (Christmas!). My landlord called Prodigy in the morning and they gave a 2 hr. window of 2-4 pm today. Matt called me at 3:20 to tell me he was on his way from Cerritos. THE nicest guy in the world introduced himself shook my hand, and gave me his business card before he put on plastic booties and walked in my house. He talked me through the process, explained his concerns and proceeded to install a new faucet and was out of my house in under an hour. I could not possibly be more satisfied! Thanks, Prodigy and Matt!

Susan W.

5/16/2016

Ask for Matt ! He has gone above and beyond to get rid of all the hair and gunk that goes down our sinks at salon .... ! The best !

Marcelina S.

3/18/2022

jerry rodriguez from prodigy was great. i was given an eta when i called and jerry was punctual. he came looked at the problems gave me a quote and a worse scenario quote. luckily it worked out and he was able to do the job. he also does clean work. very thankful.

T G.

01/01/2020 12:00:00 SA

My husband and I have had issues with our plumbing in one bathroom and kitchen. Every now and then they would back each other up and end in the tub. A few weeks ago it was the worst.

We had three different plumbing companies come out to give an estimate and diagnose the problem. Prodigy was the third company we called and we are so glad we did. Jerry came out that same day and used the video camera (for free) to diagnose the issue. He found chunks of pebbletek the size of my fist in the pipes leading to the main line. The first plumber, who also used a camera, did not find these rocks! On top of that, our main line connection was collapsing making the issue with the rocks even worse. Jerry was able to break up the rocks that Friday evening (for a reasonable price). Three guys came out the following Monday morning and fixed the main line collapse. They were all professional, efficient and great at communicating. A special shout out to the second Jerry I met from Prodigy that morning. He and the other two guys answered all of our questions and helped us understand what we were dealing with.

We appreciate all pictures and video they took and shared with us too. By 3pm they were done and we were back to using our bathroom and kitchen! Pricing was very reasonable - the first plumber quoted us at twice the price and didn't even find the rocks to begin with. We definitely recommend Prodigy for plumbing!

Greg K.

08/11/2015 12:00:00 SA

Prodigy did an outstanding job and at a fair price, even on a Saturday and short notice! After trying to contact my traditional plummer and not getting through, I was referred to Prodigy Plumbing through a friend. Prior to Prodigy coming out I had one of the big $99 plummer companies come out and tell me that they couldn't use an auger due to the clear out being too small and then tried to sell me on a new clean out totaling more than $2,600! Well as you can guess Mark came over to take a look and well the rest is history. Cleaned drains in no time. Mark was on time with reasonable pricing and very friendly. i would highly recommend Prodigy Plumbing.

Dani L.

07/01/2017 12:00:00 SA

Freddy and Robert were incredibly helpful. I had a clog in my mainline that was backing water into my bathtub. Another company had fixed the problem, did it wrong and charged me twice for it. Robert and Freddy came out, identified the problem and quickly fixed it. Thanks again!

Sheila S.

09/06/2016 12:00:00 SA

Prodigy Plumbing, Inc. are our new go to guys for plumbing. We called early in the AM to see if someone could come take a look at our leaking bathtub spout and they were able to send someone out the same day! I was fearing that no one except places like Roto-Rooter would be able to come out on such short notice. Mike was the service technician that came out. We were told he would come between 12 and 2 PM and he arrived during that window. Mike is extremely knowledgable and very personable. He knows what he's doing and kept us informed about what he's doing. And he's really funny, too! We also addressed a few concerns on some work that a really, really sh*tty plumber did for us earlier in the year and Mike said that he would like to take a look at everything to make sure that things are okay, so we will be scheduling another appointment with Mike. We don't have experience with anyone else at Prodigy but I would imagine they are all great. The person that answered the phone this AM was also very nice. Their prices are reasonable and they are very honest. We will definitely use Prodigy Plumbing again. We highly recommend their services.

Aldwin R.

05/07/2023 12:00:00 SA

Great customer service! Technician Steven Garcia came today to assess our plumbing issues. He was very professional and provided a detailed information of the situation. We had a broken pipe that needs to be replaced and dry wall damage as well from the water leak. We are proceeding with the work and he is scheduled to return Tuesday. For the time being Steven capped the pipe so we could turn on the water. Steven was on time and as I said professional. We are a repeat customer and had several work done with our primary residence and another property of ours. I highly recommend Prodigy and their warranty is excellent.

Mike M.

5/18/2022

Luis was on time, polite and VERY handsome!!! Thank you Luis and Prodigy for a job well done :))

Lori C.

07/11/2014 12:00:00 SA

I just moved back to CA and am renting an older house that had a toilet that was leaking water into the bowl. When I asked my family if they could recommend a plumber my daughter advised me to check out yelp. Prodigy Plumbing was listed as No. 1, and after reading all the 5 Star reviews I gave Mark a call. He was unavailable but I left a message and he called me back to set up a time for the next morning. He did call me the next morning to let me know he was running a little behind, which was very nice of him (in all honesty, he wasn't that late), and he had the problem fixed in a jiffy.
Mark is very professional, friendly, and easy going. If you have any plumbing issues I would definitely recommend Mark's service...I know I will call him for any future issues.

Vanessa K.

03/07/2016 12:00:00 SA

The shower in both my bathrooms were only dispensing hot water. Matt came and explained the problem and fixed one shower. However the other shower in the guest bathroom needs a new cartridge and that we would need to shut the water valve off in my condo. Matt explained the process and looked at other methods of fixing the problem with no additional charge before recommending the cartridge change (which will require more money). He will come back next Monday to change it out.

Matt is very professional, nice, and trustworthy. I highly recommend him and Prodigy!

Chris G.

11/03/2017 12:00:00 SA

They had a plumber out to me within an hour of me calling. Robert was quick, knowledgeable and cleaned up after himself when he was finished. I'll definitely use you guys in the future.

Lindsay M.

4/29/2021

I called 5 companies this morning and Prodigy Answered right and Jerry was at my house just a few hours later. He fixed the problem quickly and was very nice and professional. I also appreciated that he was wearing a mask. Anytime I have a problem with my water heater I will be calling them.

Mike L.

1/31/2023

Our kitchen sink was backing up. I called prodigy plumbing and was able to get a same day inspection. They sent out Manny with in couple hours. Manny gave me a recommendation to start with a camera and jetting my pipes. He knows what's best and I trusted his recommendation so went with it. I have a busy work schedule and Manny took time to get more information to get me in the same day. They sent Jerry with Manny with in hours to scan my pipes and jet my pipes. Jerry was very informative and professional. Took time to answer all my questions. I would highly recommend Jerry and Manny from Prodigy Plumbing. Honest, friendly and professional. 5 stars. oh yeah it took care of my problems. No more back ups.

Brian N.

02/07/2017 12:00:00 SA

I have nothing bad to say! Vince showed up on time to our appointment window and was very thorough. He fixed our stopped up drain in no time at all and even answered a few more questions about a planned bathroom remodel.

I would definitely recommend Prodigy to anyone who has any plumbing needs. Will definitely be choosing hem again in the future.

Wanda S.

08/05/2022 12:00:00 SA

When I was no longer able to get hot wate, I assumed my hot water tank needed replacing as it was more than 10 years oof. Jerry M came out and told me he didn't want me paying for a new tank if it's something he can fix. He noticed something wasn't completely turned with the gas valve and with a couple of tries he was able to ignite the pilot and my water heater was working again. Jerry M. was professional and has integrity. Thank you Jerry

Patty B.

4/13/2017

Highly highly recommend Prodigy Plumbing!!
Matt you were AWESOME!! thank you so much for fixing the problem you are very knowledgeable and thank you so much for the info. Would definitely use them again.

Laura B.

08/04/2017 12:00:00 SA

Excellent Service from Matt! We had to get a flue pipe replaced and a new water heater. He replaced everything well with his crew and even took time to answer all my questions on tank less water heaters. he thoroughly checked my house to make sure we could get one and made the time to do so correctly. he is very hard working and great to work with. I have also used this company for leaky sinks and the guys always do a great job. I highly recommend this company to anyone. I've had crappy plumbers in the past but not 1 from Prodigy and I have called them out 4 times for different things because they are so great!

Courtney B.

10/14/2020

I own a small business in LB and one of toilets got clogged up, so I contacted them to help us out. Making an appt was very easy and I was able to have them come out the next day and they put me on a waitlist for the next available appt for the same day. I was contacted when our technician was in route which was nice as I could plan my day accordingly and Alexis (our technician) showed within the time frame we were told. Since our business is part of our a larger building he did his due diligence to inspect the entire building to see if he could inspect the water line. He quickly unclogged, cleaned, and disinfected our toilet. I was most impressed with the fact that he cleaned AND disinfected the toilet. He gave me a quote for some preventative measures to ensure we don't have any future problems, but I didn't feel pressured. Overall I was very pleased with Alexis's service and Prodigy Plumbing as a whole. Only reason I gave 4 stars is I felt it was a little expensive for just a clogged drain, but business is business and I didn't have to unclog and clean a poopy toilet!

Lidia R.

10/28/2014

It is 10:03pm and Mark just left after four hours of strenuous plumbing work. However, I'm mustering up enough energy to write this guy a review because I am absolutely amazed at the quality of work, the refreshing customer service, and the peace of mind my family and I now have because of Mark. The day started with two clogged toilets and two clogged tubs. After 3 hours of plumbing work from an insurance referred company, my family and I were left with non functioning bathrooms. At about 4 in the afternoon, we were in a panic and looked up yelp, praying to find a plumbing company that would help us the same day. I read Mark's incredible reviews and went for it. Mark showed up on time, perked up and ready to work. After assessing our disastrous plumbing situation, Mark offered to do a 4 to 5 hour job, starting today at 6pm. He was a godsend. He charged an incredibly reasonable (a little too reasonable hahah) price and left with the job done and gave us the most refreshing, incredibly positive customer service ever. My family and I are now lifers...Mark is our plumber for life. If you have plumbing issues, go with someone who still believes in hard work, exceptional customer service, and honest, ethical business practices.

Kim L.

07/01/2019 12:00:00 SA

I had a really bad plumbing emergency and decided to go Yelp for some help. I came upon Prodigy Plumbing so I decided to give them a call and they managed to get me contacted with Eddie. Eddie responded to my emergency and came right away. My plumbing emergency also needed restoration service so Eddie managed to refer one right away. At 8 pm we had both professional arrive to my house. Eddie began to work and told me exactly the problem. He was extremely helpful and informed me of what the issue was. I will forever keep his phone number for any plumbing issues! I highly recommend this plumbing company to anyone.

Gregory B.

09/01/2020 12:00:00 SA

We have been loyal customers since Mark started out and worked the field himself but after today we felt we needed to speak up. Jerry from Prodigy came out to give us an estimate on what it would cost to connect the existing water lines to a new faucet in our bathroom, with a new pedestal sink. He was a very nice guy but price estimates were outrageous. He quoted $400 for that work- our new pedestal sink from Lowe's didn't even cost that much!! Then gave us a second quote of $900 for him to take out the existing vanity/sink, replace with the new one and connect the water lines. Thankfully we had a second estimate later this afternoon, from a different plumbing company that our local family uses, and we are so glad. We were quoted $375 for EVERYTHING, which would have cost us $900 with Prodigy. We will be getting the work done tomorrow with this second plumber. It's a bit insulting because it's only a 24 inch wide vanity/sink. We plan to call Prodigy again in the future to give them another shot but we will need fairer prices for the work.

Sharon G.

7/15/2021

I've used Prodigy a few times now and I've never had a bad experience. This time was no exception. Jerry was our service Tech and was so thorough and walked me through everything he was doing. Awesome person. Also the receptionist that took my call was so sweet really made me feel like I was a special customer. Thank you Prodigy

Tessie M.

06/06/2017 12:00:00 SA

Professional - clean - timely and reliable. Robert and his crew (Freddie and Leo) showed up when they said they would. They were clean - friendly and very professional.

We checked with two other companies and Prodigy was by far the best choice. Anyone who reads this review - should call them first.

It was amazing watching these men do their work specially with Freddie crawling under the house ;-)

Henry L.

06/05/2022 12:00:00 SA

Been having few pipe leaks over few months. Called them out for immediate fix, evaluate all pipes and suggest solutions with estimate. They came out same day on a Sunday and took care of all my needs so house was back operating and gave me estimate on permanent fixes. Highly recommend them. Steven was great to deal with.

Rosaria M.

02/10/2023 12:00:00 SA

Thank you Manny for coming out today. You made a thorough inspection and we are happy that you came out. You answered all our questions, are knowledgeable, and great personality. I will definitely use Prodigy in the future.

Cindie G.

11/16/2021

Steven Garcia is very friendly and knowledgeable. Give them a call and they are out there to help within a few hours to check out the problem and give you pictures of what the see so you can get the idea of what you are dealing with for free!

Margie L.

7/13/2022

I called Prodigy this morning because of an exterior flooding issue (source unknown). I was given an appointment window later in the day, and I was told if someone should become available earlier, I'd be notified. Luckily, someone was able to come within 4o minutes of my initial call. An incredibly polite and professional young man by the name of Felix came to my home. Felix diligently checked a battery of possible scenarios. Unfortunately, the source of the flooding couldn't be determined. I greatly appreciate Felix's thoroughness and honesty. He didn't try to sell me on expensive possible fixes. Felix asked me to monitor the situation and call again if it occurs again. When I asked how much I owed, Felix responded nothing. I can't think of another company with this much integrity. I highly recommend Prodigy Plumbing! A great big shout out to Felix. Thank you!

Rebecca P.

9/17/2020

Punctual, friendly, professional, got the job done! Also gave me some tips for how to maintain my garbage disposal myself so I don't have to call every time something acts up which I really appreciated!

Mary Helen J.

2/16/2017

We were concerned that our old house might have trouble with the gas line. Cezar came out the next day, on time and was very thorough.

Lisa B.

5/29/2019

Our experience was exceptional. We own a small restaurant and have a lined center drain. They were professional and knowledgeable, prompt, clean and efficient. I would highly recommend them and intend to use them again for any future needs!

Stephen B.

1/30/2021

This is TOP NOTCH company! They are super professional! The Technicians are clean and neat, wear booties, and really care for your home. The prices are great, and the work they do is great, and they really go out of their way. I can't say enough about the great experience I had with Prodigy.

S I.

5/15/2022

Our kitchen sink was draining very slowly and evidently the trap needed to be snaked out. Steve came out on Sunday and did the work efficiently . He is friendly, answered all my questions including what to avoid putting down the disposal, and cleaned up the area neatly before leaving. I highly recommend Prodigy Plumbing!!

A J.

8/29/2020

I had to contact Prodigy for some issue and I am very happy with the customer service I got from their office associate Joann. After initially scheduling an appointment I had to cancel it temporarily for some reason, and Joann was very understanding about it. That definitely makes me comfortable to contact them again when I may need any plumbing services in future.

Athena T.

12/02/2016 12:00:00 SA

There service is quick, efficient and priced fairly. I called in the morning for service on a clogged kitchen sink and they came out an hour later to repair. Caesar educated me on what not to put in the garbage disposal to avoid this from happening again. He also fixed the water pressure in my bathroom sink, and handle on my toilet. Caesar cleaned up after his work and was very friendly and easy to talk to. I highly recommend their services.

Sandra M.

11/30/2021

Answered all my questions and concerns. Responsive and explained in lots of detail my problems to be dealt with.

Lisa G.

1/21/2022

5 stars for customer service and working with me. They were scheduled to come in the Morning. Prodigy communicated that they were not able to come later in the day.
They continued to keep me updated until they finished the job. Appreciated that along with professional and friendly. The only small thing was the $79 charge to look at the problem but would be applied to cost if I went with them. Understandable because how the economy is. Appreciate the no surprises abs letting me know.

John D.

6/28/2017

Prodigy Plumbing is the best! I've had several jobs done by Matt, Kory, and Ozzy. All 3 were very professional and did great work. From now on, I will only call Prodigy for all plumbing needs.

Wendy S.

4/26/2016

If ever you need courteous, compassionate, and timely heroes... This is it. Last month, we bought a newly remodeled home in Cypress. Within a week, we started experiencing plumbing issues and made the mistake of trying to go through home warranty. After intense, aggravating, and unhelpful conversations with home warranty, I opted to pay out of pocket for someone that I could trust to do the work. I asked Mark to send someone over as soon as he could and he got someone out the very next morning.

The window of arrival was 8:30-9:30, but Caesar arrived at 8:32 AM. Friendly and quite cheerful for this time of morning (we aren't morning people), he cleared the clog that was backing up the 2nd story, reset two toilets, and was done within a couple of hours.

Two weeks later, the upstairs was backing up again and Caesar came out to check out the problem. After a couple hours of hard work, he couldn't get the drain to clear because something was wrong in the pipe. He needed to get up to the roof to clear it and get a camera down to see what was going on. Since we needed to go to work, we scheduled him to come out again the next morning.

At 8:08 AM, Matt called to let me know that he was almost at our home and would be a little early. He had already been briefed by Caesar. After a brief conversation was with, he got onto the roof, cleared the clog, dropped the camera in, and found a foreign object blocking the drain. After estimating where the item was, he opened the drywall, cut out the pipe, and there it was - a piece of tile about 3 long, lodged in the 3 drain pipe. This was missed during home inspection because they only ran water down the pipes, not solid waste.

Throughout the entire ordeal, Matt answered all my questions thoroughly and patiently, taking care to update and explain to us what was going on. Despite opening up the ceiling, which had flooded with stale poo water, he remained in good humor and got everything fixed up.

Prodigy Plumbing may not work on weekends and they don't patch drywall, but the guys are great. The prices are reasonable and even lower than the cost of going through home warranty. For the quality of their work and their attitude, though, these guys are worth their weight in gold. If you need someone to take care of your plumbing work, don't look any further than Mark and his team.

Karin F.

10/08/2022 12:00:00 SA

Prompt, great, professional and friendly service from Ozzie. Here showed me the camera image of where the problem was and suggested ways to eliminate (or at least slow) the problem in the future. Highly recommend.

Mike F.

01/07/2015 12:00:00 SA

Mark you deserve more than 5 stars.

A no-nonsense guy that is willing to help those in need. My plumbing went out under my house and Mark came by with no BS and told me in detail what needed to be done. I asked for some help since this happened right before Xmas and he was totally understanding of the stress and situation. A family man himself, he came though with flying colors and assured me that I did not need to worry and he'll work something out with me. Wow. I didnt think people like that existed anymore. He has gained my confidence in the local help especially with finding the right plumber to have confidence in. There are many out there that are just out for a quick buck but Mark is not all bout the money as hes proven that to me. My family and I thank him and needless to say, I cant praise this business enough.

Enjoy

L T.

7/28/2014

We have used prodigy twice now and they are great! Mark is very nice and knowledgable. He is extremely professional. The rates seem reasonable as well. I wish I'd have known about them sooner!

Kristen T.

9/15/2021

Prodigy is our go-to when we have a plumbing problem as I feel the plumbers they send are always honest about repairs that do and do not need to be made. Jerry was so helpful in replacing our garbage disposal and went above and beyond to fix previous less than stellar work that was done under our kitchen sink. Thanks Jerry! Prodigy will always be our first call.

Arturo J.

01/02/2022 12:00:00 SA

Luis did a great job communicating his observations and giving thorough recommendations. He was attentive to cleanliness and respected social distancing and remained masked. The recommendation was appropriate, fair and supported by evidence.

Lynette H.

4/13/2021

I called Prodigy Plumbing and they had a plumber show up within 20 minutes. Steve was extremely professional , courteous and friendly. He went under the crawl space to investigate the problem and took pictures to help explain the situation. I would highly recommend this company.

Karlene C.

11/14/2017

Cory (might be Kory?) was awesome with our backed up toilet! He was at our house in 20 minutes he also took care of my mom's leaking kitchen faucet, he installed 3 different faucets in the whole house and a grab bar. He was so nice & helpful!

Tonya P.

3/28/2019

I was very happy with the service we received our technician Luis was pleasant showed up within the time frame given and was very professional he exceeded my expectations. I will definitely be using this company again. Thank you!

Frank S.

06/09/2020 12:00:00 SA

I had Prodigy Plumbing in my contacts from a water heater quote but no work was done. I enjoyed their responsiveness and professionalism that when this occurred they were my first and only one to reach out to. I have no regrets with that decision. Pedro came out to do an estimate, recommend us a restoration company, and stayed in communication with us to be able to make the repair.

He gave us a quote of the repair and also pointed out other problem areas. He did not push for the additional work only what was necessary. I am not one to shy away from getting my hands dirty but I reviewed the pics and gave him the green light to do the addition repairs.

Would I use Prodigy again and recommend their services? Yes and yes.

As some one who likes to complete his own work, I can appreciate when I can have some one to come in do the work and know that the job will get done and not have to revisit a repair with another repair. Thank you Pedro and staff.

Heather L.

7/17/2014

The best decision of my life to call these guys for my unexpected plumbing problem. I called and spoke to Mark who was both very friendly and professional. He got his guys out right away for an estimate and completed the job next day :) his guys were very thorough and experts in their craft that I had no doubt that the job would be done correctly and with care. Thank you for saving my home and you have a customer for life!

James S.

11/22/2016

Vince pulls it off for Prodigy once again. Had some ongoing plumbing issues and Vince came to the rescue. Extremely professional, reliable and true to his word. Thanks Vince.

Jamie W.

1/30/2022

After Googling and contacting different companies, I contacted Prodigy early in the morning, regarding a toilet that backed up into our bathtub. Since we have a bunch of kiddos I needed our bathroom fixed right away. The young lady that answered my call was so sweet and helpful. They sent out Luis; he was beyond outstanding, professional, and thorough; he answered all of my questions. After determining the problem was in our main sewer line, we went forward with the work needed. Luis called Jared, and they got to work. These guys are such hard workers (I appreciate them so much). After a couple of hours a manager stopped by to see if they needed anything. They asked for the high-pressure hydro jetter. He hopped on the phone and called around. Jerry was near by and finishing a job and brought it over. I left to pick up my kiddos when I got back they were able to find the issue. It was an issue with the city, they called the city and got them to our place within the hour. They stayed and explained and showed the city guys where and what the problem was. I can't explain how impressed I am with this company their work ethic and the amount of teamwork that was demonstrated. You have created a lifelong customer. Thank you!

Robert P.

02/05/2021 12:00:00 SA

I needed a plumber badly. I looked up plumbers on Yelp. I came upon Prodigy Plumbing. I called them. It was the best call I could have made. My plumber who came out was Jose Luis Sanchez. He was knowledgeable, professional and friendly. All these qualities are important to me. He did a great job. If I ever need a plumber again in the future, I'll be calling Prodigy Plumbing. And of course, I'll insist that they send out Mr. Sanchez.

Janet T.

2/19/2016

Ugh. I came home to a puddle of mess in my yard. A pipe broke in the ground from the water heater to the house. I saw all these wonderful reviews for Prodigy and I didn't know who else to call. So I jumped in and took the risk I am so glad I did. Matt and Roy showed up when they promised and took care of it. They were busy but they made time and on a Friday afternoon. All along the way they were super polite and considerate about not making a mess. Matt simply explained the situation at each interval and made sure I was okay with the fix plan and cost. Price was really good and so happy with the work. I'm keeping their card and recommending to my friends. Great job Matt and Roy.

Sharon Y.

3/23/2018

Very impressed with this plumbing service.
I was contacted within a few minutes after submitting a quote request on Yelp. An appointment time was arranged that fit into my schedule. The plumbing team that came to the house were very professional and knowledgeable. They were able to analyze the issue of the bathroom leak and provided a honest assessment about the repair. Will definitely use this company again.

Cheryl D.

01/02/2017 12:00:00 SA

On New Year's Eve, we came home to find hot water shooting out of the water heater. No plumbers were working on New Year's Day (or at least none that I could find). So at the crack of dawn this morning I called Prodigy Plumbing. Mark, the owner, answered right away. I was so happy because technically it's a holiday. Within an hour, Matt the tech arrived and hooked me up with a spanking new water heater. He patiently worked with the home warranty company to make sure I was covered. He was friendly, knowledgeable, and super polite. Not only are we able to shower, we now have a go to plumbing company. Thanks, Prodigy Plumbing!

Sylvia G.

8/29/2014

Mark from Prodigy Plumbing was amazing. I called him after reading the comments his previous customers posted on yelp. There was a blockage in my main sewer line causing my toilet, sink and toilet to back up. It was miserable not being able to shower in this horrid heat. Mark was able to fit me in to his busy schedule. He ran a bit late but he called ahead to let me know, which was very considerate. Once he got here, he got right to work and in less than an hour, he was done!!!

Mark was professional and wasn't trying to sell me services I didn't need. I shopped around and found Mark's price was right, considerably cheaper than other plumbers. I would definitely recommend him to others and will be calling him should I need any plumbing services in the future.

Ariel W.

12/08/2015 12:00:00 SA

We called early this morning for a blocked sink and they came out as soon as we were available, which was great! Cezar trekked up three flights of stairs with his equipment because our condo elevator is currently broken, bless his soul for that. He was quick and professional and fixed our blocked sink - thank you so much guys! (Next time we won't throw onions down the garbage disposal like idiots)

Michael W.

11/19/2020

Would definitely recommend - especially the Technician Alexis. He really went the extra mile and came back quickly whenever needed to make sure everything was working right and we were happy with the work done.

Raymond F.

11/22/2018

The listed phone number seems to be disconnected. Might want to update it. Would like to have called for a quick job

Heather C.

8/18/2021

Excellent same day, quick service. They didn't have the part with them but the tech went back to the office and completed the job quickly. It cost $685 for the total service, including snaking a tub and replacing a part to repair a leak under the bathroom sink. Very good customer service.

Franklin R.

03/10/2015 12:00:00 SA

After flushing my toilet and seeing sewage back up in my bathtub, I called Mark at Prodigy Plumbing to see if they could help. He quickly identified my problem by asking a few questions about what was happening at my house. He gave me an idea of the potential costs and said they could come out that night and take a look. I wasn't sure if I should commit after one call, so I advised him I would call back once I were sure I needed them. I researched them online and contacted my landlord. The next morning, I was ready to move forward and get this mess fixed. I called Mark back and ask if they could still accommodate me. He said they were on a job and it might be an hour and a half or so. Ten minutes later, Mark called back and said they would be here in 25-30 minutes. Great! They came right over and started to work right away. They were correct about what was causing my problems and fixed everything immediately. My drains are all functioning perfectly! They're very friendly people and friendly to my very nosy/hyperactive dog as well. I would highly recommend this plumber!

Delia C.

11/07/2017 12:00:00 SA

I had the pleasure of having Matt from prodigy plumbing come to our home to fix a problem that another company could not fix even after 2 different tries. The third time we had the same blockage occur, we decided on getting a 2nd
opinion and Matt came by to give us an estimate after the original company we had hired left. He was early, pleasant to talk to, and as he worked to assess the problem, I could tell he knew what he was doing and was honestly trying to find the most efficient way to complete the project. It was night and day compared to the first plumbing company we used, which wanted to charge us for the camera, breaking into the cement and replacing part of a pipe, on top of the original price we paid. Matt was able to find a more efficient, and less laborious and costly way to fix the problem, and he really fixed the problem! His thinking outside the box and willingness to do the strenuous work on his own was really admirable. He also took the time to check other parts of our lines, and informed me of their conditions. He worked clean, was very informative, and got the problem fixed in less than 2 hours. He also took the time to check up on his work a few days later. That says a lot to me about him and his work ethic. I would highly recommend Matt and prodigy plumbing!

Nichol D.

2/26/2019

This is an update to my initial review....Eddie came out this morning to look at my broken garbage disposal. He fixed it in less then a minute....turns out there is a reset button on the bottom...now I know! As usual he was kind and non-condescending. He explained to me the possible causes for it shutting off and gave me tips to keep it in good working order. There was no charge despite their time used driving over. This is truly an amazing company. I have already recommended them to friends and I know they have all had positive experiences as well. It is nice to know when we need a plumber there is a fair, professional company we can always call. Thanks Eddie!

Adam J.

1/24/2019

I couldn't have been happier calling Prodigy plumbing. This is my 3rd time using them and have had a great experience every time. We set up an appt the next day and David called the morning of and was able to come sooner. He wore booties in the house and brought in a mat to place on the floor to not make a mess and prevent the possibility of tools scratching the floors. He was very nice, answered all my questions and left without a trace of anyone being there. I will be calling Prodigy again when I have any plumbing issues.

Elizabeth S.

5/17/2016

I'm from out of town visiting my retired father in Long Beach. At his home, a swarm of fruit flies floated around the kitchen and the upstairs master bathroom, and it finally dawned on me that perhaps the garbage disposal was the issue. I looked up a plumber on Yelp, and I called Prodigy Plumbing at 9 am. Roy answered and told me he could have a plumber stop by between 12 pm - 2 pm that same day. Matt Down arrived ~12:15 pm. Matt explained that since my father wasn't running the upstairs faucets regularly, fruit flies were hatching in the pipes instead of being flushed away by regular running water. Additionally, since my father wasn't running the upstairs faucets regularly, the pipe above the kitchen ceiling had dried out and had a ~4 ft. long crack in it, causing a leak. Matt cut through the drywall in the kitchen ceiling and found the leak and replaced the old pipe with a new one. He made sure to clean up the kitchen from all the drywall falling from the ceiling. He also showed my father how to make the garbage disposal run again since it was stuck. My father and I very much appreciate the amount of time and care Matt took to promptly correct the issues. Additionally, my father asked Matt to examine the upstairs master bath toilet, and Matt pointed out the hairline fracture on the toilet. He explained the toilet had to be replaced. Ozzie came out the very next day to remove the old toilet and replace it with a new one. Finally, Matt recommended a drywall expert, Lazer, who did a beautiful job repairing the drywall in the kitchen ceiling - he also cleaned up the kitchen after he completed his work. Lazer also fixed all of our broken electrical outlets and broken light switches on a later return visit. Matt, Ozzie, and Lazer were all very nice, efficient, and did great quality work! Prodigy Plumbing is a one stop shop for your plumbing needs and more at affordable prices!!

A B.

5/27/2022

I had a water line break that was serving my home. I was without water and had called a few different plumbers for estimates. Most of them were more interested on capitalizing on my predicament then providing good customer service. Prodigy provided me with all of my options and were fair, honest, and delivered excellent work. I would recommend them for all of your plumbing needs.

Naveen B.

1/30/2022

Very quick response for an appointment. Next day in fact. Courtesy call to let me know technician was on the way. Steven arrived within the time frame. He was very friendly and thorough. Actually went above and beyond by checking the other valves and the removing some debris from the bathroom sink which was not on the service call. I would highly recommend Prodigy Plumbing to our friends and neighbors. Fast, efficient and affordable. 5 stars is not enough.

Marianne R.

04/11/2017 12:00:00 SA

We've been having issues with our shower for over six months, which started out with water pressure issues that kept getting worse and finally no hot water. I was referred to Matt with Prodigy Plumbing through my realtor. Not only did he come out the very next day, but he fixed the shower quickly and at a reasonable price. Would definitely recommend this company!!

Vince M.

8/17/2016

I called Prodigy and they came in less than two hours! They unclogged my kitchen sink drain which has been acting up for the past four days. I tried to unclog it myself first. I snaked it three times with Drano and Baking Soda. But Prodigy solved the problem in about 30 minutes. He told me what the cause was and what I needed to do to keep it from happening again. Thanks for all your help!

David H.

1/28/2015

After we fired our first plumber we hired Mark from prodigy plumbing. Mark quickly assessed the previous plumbers mistakes and gave us a fair quote for the repairs.

It was a fairly small repair that most plumbers would pass up. Prodigy happily did the work and did it quickly.

The thing I most appreciated was their patience. We had some missing parts problems and they patiently waited till we had the part and swiftly adjusted their schedule to finish our job. Good luck trying to get other plumbers to answer the phone or call you back. Mark was on top of it.

Thanks Mark!

I highly recommend prodigy and I give them 5 stars for outstanding customer service.

Dave I.

2/15/2019

Was having issues with my wall heater and since Prodigy handles all of our HOA's plumbing needs, I gave them a call. It was easy to set up an appointment, didn't have to wait too long, and when the day off the appointment came, Matt, the service man called me to let me know he was on his way. During the service call Matt was pleasant and demonstrated expertise in diagnosing the issue. It was a minor wiring problem with my thermostat. I know nothing about wiring, and it would have been easy to take advantage of my ignorance. Matt did nothing of the kind, in fact he provided me with information about what he was doing and why. I can see now why Prodigy is a 5 star company. I will definitely call then next time I need plumbing/heating service. Thanks Matt and Prodigy!!

Matthew V.

07/07/2017 12:00:00 SA

This is a good company. Leo and Ozzie were the ones to help me out and they did an awesome job. Hey gave me a courtesy call before they came so i would know that they were which I really appreciated. They also gave me an assessment of the other pipes in my house and gave me a few tips on what to look forward to when it comes to my plumbing after they repaired one of the pipes. Love the price they quoted me and will definitely call them again and I suggest you call them for your plumbing needs.

Lupita B.

06/09/2021 12:00:00 SA

I have finally found a plumber I can trust! Prodigy Plumbing has been so helpful and professional from start to finish. Love that they are so close and I plan on giving them all my business and sending my fellow neighbors their way. Thank you so much Jerry!

katie k.

4/13/2022

I have used Prodigy for years, and they are always prompt, kind, and helpful. They also explain procedures thoroughly (photos included if you need them!).

My most recent visit involved me contacting Ozzy when my water heater was leaking. He was at my home within hours, fixed it quickly, and explained not only the service he provided but also what I should expect down the line with an older water heater like mine.

With consistency, expertise, and professionalism like that, I will be a lifelong Prodigy user.

Meko M.

6/14/2021

SUPER impressed! The woman I spoke to when I called (I'm sorry, I'm blanking on her name #oldlady) asked A LOT of questions to understand the issue. Within half an hour, Jordan with dispatch called with the time and the name of my plumber (then called again to see if they could come earlier than planned). Within an hour of initial contact, I had a plumber in my house. Alexis gave me a written estimate before starting work. It turned out to be a bigger project than I thought. Understanding that the job was now costing much more, he explained everything to me, showed me pictures and tried other options before giving me the more expensive option. My house is 70 years old and the pipes in question were original so... yeah. Not shocked. Alexis was communicative throughout the process, so I understood what he was doing. He wore a mask the whole time he was in my house, wore booties on his boots and brought mats to protect my bathroom floor. He is friendly and professional. We will definitely call Prodigy again for our plumbing needs. Thank you to the team!

Daiha R.

8/28/2022

Highly recommend Prodigy Plumbing, they were communicative and timely. Jerry did a great job, he was quick, efficient and polite. He also left my kitchen looking like nothing happened. My kitchen sink stopped draining on Saturday evening and they were out at my home first thing Sunday morning when all other places turned me down. Prodigy Plumbing to the rescue, thanks guys!

Matt C.

2/17/2016

So theres a reason they have a solid 5 stars
Matt from Prodigy Plumbing saved our lives today without breaking a sweat. He was very informative and personable. I honestly will only use Prodigy Plumbing from here on out. thanks again Matt.

Sure L.

03/08/2019 12:00:00 SA

I've encountered many plumbing companies and this is the first one that I'd call again. Jerry was my guy and he is the best. Jerry at Prodigy Plumbing gave me a reasonable price (95 for shower drain), fast service, amazing customer service, honest explanation of problems/each step he did. I was standing by him asking all these questions but he was so patient to explain everything. I felt I learned so much about plumbing today it was like a tutoring session. He fixed my shower drain problem in no time. Jerry also spoke highly of Mark and the company, and it was a genuine excitement to work for this company. That passion for the job and employer is refreshing, and it makes me trust Prodigy more. I mean- if the employees trust the company and their boss, it's really contagious. Thank you, Jerry, for your help. I'm gonna call Prodigy up again cus of you!

Jeb P.

12/15/2021

Prodigy Plumbing is the BEST! Our Plumber ALEXIS was very understanding of our issues, he took the time to explain all the services and what was needed to fix the issue. ALEXIS was professional, showed up on time and was quick (not like cutting corners quick but worked efficiently until the problem was resolved) I would 100% refer Prodigy and ALEXIS to anyone. THANK YOU ALEXIS AND PHILIP! Prodigy ROCKS!

Mark K.

02/12/2020 12:00:00 SA

Since I'm not a do-it-myself kind of guy I needed help desperately. Luis showed me the problem and instead of trying to get paid now he suggested I call the manufacturer of my faucet to see if theyll send me a new one. He was right and I got a free faucet for him to install for me. Honest plumbers here.

Mallory A.

3/21/2016

I've used Prodigy a couple times, and they have always been professional, friendly, on time, and completed the work efficiently. They seem to go above and beyond to accommodate your needs, and try to find the best sollution within your budget. I never felt that they were trying to upsell anything. I will continue to use them for my plumbing needs.

Darryl L.

4/21/2015

Been fighting a tub drain clog for about 2 days. Finally gave up and called a plumber. First I tried Rescue Router because it was a Sunday and I had a $88 clear drain special. Before they even showed up,I got a call back that unless I had a clean out near by, it was going to be $269. Told them to stick it, but they insisted to come anyway at not cost to look. Plumber showed up, look at my clean out which is to the main and said they could not get to the drain from the clean out - duh! I already told them that and it was going to cost $269. Kicked them out.. A rip off outfit!

On Monday, I called Prodigy and spoke to Mark. We scheduled an afternoon appointment and Mark proceeded to ask me what I've tried. Told him I had a 1/4inch auger and I could not get it down the correct pipe to clear the clog. He suggested I cut the bulb tip off because a lot of time it can't make the proper turn.

We still kept the appointment and I tried what he suggested. 15 minutes later, it was in and snaking the drain. Mark could have easily just made the appointment and came over rather than giving me tips on what to do. Unfortunately, he did not get my business this time, but because on his honesty and sincerity, I will definitely keep Prodigy Plumbing in mind next time I need service and will refer them to friends and family.

As for the Rescue Router, they can take their snake and stick it up their ... And I can tell them there is no clean out there as well!

Brian G.

12/20/2021

Just bought a new pad. Older house. Prodigy came out and walked the whole house and took care of my issues. Super responsiv and knowledgeable. Can't thank them enough

Steve C.

11/01/2022 12:00:00 SA

Called about a water leak and had a technician show up within 30 minutes. Alexis did a great job of identifying the problem and had it fixed the same day.

Sandy M.

07/01/2023 12:00:00 SA

Prodigy provided the best plumbing experience I've ever had. There were four different skilled workers from Prodigy who each did a great job. I believed in them, and they're very reliable. Big thumbs up for Christian, a really swell, cool dude.
I'm happy working with them.

Elle D.

7/15/2020

Went through a few different plumbing companies but thankfully found Prodigy. From beginning to end their entire team was professional, knowledgeable, and friendly. Jerry Rodriguez was our go-to person throughout our extensive repairs and he could not have been more patient when showing us the videos, explaining the needed repairs, and walking us through the process. His whole team worked tirelessly (while somehow keeping an upbeat attitude no matter how hot it was), including Jose (the sewer god), Juan, Edgar, and Lazer. I also have to mention Sylvia who got our initial appointment booked quickly and always called to let us know when the guys were on their way. Highly recommend this company!!!

Tammie L.

09/12/2019 12:00:00 SA

I cannot speak more highly of the service I've received from Prodigy Plumbing. From the dispatchers, schedulers, and plumbers, they are all very thorough, patient, and punctual! We've used them from minor toilet handle fixes & garbage disposals to major shower valve replacements and water shut-off valve installations. I've had the best experience with David and Tony, two extremely professional, kind, and honest workers who we are sure to ask for anytime we need services from Prodigy. 5 stars for this company, big time!

Ray C.

05/12/2021 12:00:00 SA

These guys are GREAT!! Matt and Art showed up at the expected time, both wore masks and were super respectful & nice (they even wore booties to protect the floor). They asked great questions about the issues and offered a straightforward explanation of what could be causing the problem(s). They also provided a good overview of their pricing model as well as options to consider - including a terrific option to help save money. If you need service, ask them about their annual membership - it's an amazing deal and great value.

Will definitely call Prodigy for any future plumbing issues. Very happy with their service. Also -- be sure to ask for Matt and Art - they are awesome!

Daniel O.

3/28/2016

Prodigy plumbing was great and timely. Fixed my main line blockage in no time and made a few other suggestions to help for the future. They cleaned up agree themselves and were very friendly. Matt did a great job and was really helpful and explained everything. Thanks

Update. Needed them again on a different line. Got a hold of them right away, came right out and fixed the issue fast. They are the best. Matt is awesome.

Bonnie M.

3/27/2018

I rarely post reviews but I wanted to in this case. I was truly happy with the prompt, courteous and professional service I received from prodigy plumbing. After reading the very positive reviews for Prodigy, I contacted them for service. They responded immediately. I was not disappointed in my choice. Matt was great, very professional and I trusted his opinion and advice. Matt was able to fix the pipe leak and he provided quality work. I highly recommend this company. Thank you.

Heidi S.

5/24/2022

Miles was pleasant when i called...jerry came out within the hour, & steven came to help. Did a great job!
will use them in the future! recommend to family & friends.

Sun C.

12/02/2022 12:00:00 SA

We had a dishwater issue and Juan came out to help. He was very honest, efficient, cleaned up the area and rectified the situation. You can tell he's very knowledgeable and does not try to sell you what you don't need.

Dee T.

02/01/2023 12:00:00 SA

We had a leak in our garage ceiling that was coming from back-to-back toilets in adjoining bathrooms upstairs. Prodigy came out and said the fix would cost $3,000 and they don't do drywall (most plumbers don't). Fine, and fully paid. But water started to flow from one toilet to the other after their fix, and when I looked through the hole in the garage ceiling I could see a horizontal T-connection had been installed between the toilets--since any grade school pupil knows that water seeks its own level, it was clear that the T-connection was the problem. Oddly, when I called the company back and began to talk about what I'd seen and how I knew water seeks its own level, the guy on the phone started SCREAMING at me, that he was the father of x number of kids, he was not an idiot, blah blah blah, totally missing that I was talking about what I knew, not what HE knew. Anyway, Prodigy came out again.

This was a different guy, who immediately saw that the installation was wrong--he told me the installer was the son of one of their prominent plumbers, so I asked that HE be the one to come out to fix the mistake.
Instead, Prodigy sent out the SAME guy--now the third trip-- who promised me a quick fix done right--and completion of a rather large drywall hole he now needed to cut out behind the toilet. I was not happy, and I told him so. He spent the entire day, along with his drywall guy, but when they left there was still a hole in the drywall, and he had left an ugly grout line--that was utterly unnecessary-- all around the base of the toilet; if he felt he had to do that, why didn't he use a colorless sealant? He also failed to cap the toilet base on both sides and left some antique vacuum cleaner parts in the garage. His promise to have his drywall guy return to fix the hole behind the toilet never materialized. Yet he kept insisting he was a VERY GOOD plumber. Couldn't prove it by me, just sayin'.

Another guy came out--fourth trip--to commiserate with me??--but he didn't do anything but talk, as though at 70, I still needed a father figure. Nor did he make an appointment to fix the remaining issues. He took some of their vacuum parts but left others behind, which I eventually threw away.

The work is still incomplete but I'll not have another Prodigy rep in my home.

And believe it or not, Prodigy just sent me a text ASKING me to write a review, to expand (read: pump up) their business. If it's flagging, my experience clearly shows why.

Mathew R.

07/12/2017 12:00:00 SA

I've had both Robert and Kory come to my house to perform work/estimates. Top notch service and they are not out to just get your money. I would highly recommend their service as they are a very professional and honest company,

Mario C.

01/12/2019 12:00:00 SA

Had my water heater thermostat start leaking so called for service. Although this isn't a major problem/repair with water heater, I just didn't feel like replacing it myself. Eddie from came down on Saturday to look at it but said they weren't able to locate the part/thermostat so I asked for a price of replacement of entire water heater. Prodigy quoted $2,450 then reduced to $2,300. I wrote Prodigy the $180.00 for showing up and decided it was cheaper to buy $600.00 unit and install myself. I'm all for the company making a profit but $2,300 isn't a realistic expectation for at most a 2 hour job. That would leave Prodigy a gross profit of $1,700.

S S.

12/28/2015

Matt was very knowledgeable and fixed our kitchen sink leakage issue quickly. Before installing the new drain, he made sure that I was okay with the color of the part. He also arrived when promised. We will definitely use Prodigy in the future.

Joe G.

12/17/2015

Prodigy was right on time, did efficient work and were very professional! Such a painless experience, I would definitely call them again for any plumbing needs.

Mel D.

02/05/2016 12:00:00 SA

We called around 1:45pm and spoke to Roy he said Some one would be here around 2:30-4:30pm. Matt called at 2:15 and came at 2:30pm. Which was great timing. He explained all the problems and the solutions. Extremely fast at his job. Our water heater needed to be replaced but couldn't do it today (Friday) because they close at 5pm and didn't have the supplies. He doesn't work Saturdays but he offered to come and replace it. He went above and beyond to accommodate our needs. Definitely would recommend Prodigy Plumbing and Matt. Thanks Matt!

Marinelle M.

01/06/2023 12:00:00 SA

My husband and I called in the morning for service and a technician came out within 45 minutes. Our technician, Alexis, provided us with a thorough diagnostic to make sure the issue addressed was not an isolated problem. He was knowledgeable and straight forward with our plumbing issues.
In addition,Alexis did an awesome faucet install. Clean work!! We signed up for the membership which seems to have great benefits. Thank you!

Chris K.

09/09/2015 12:00:00 SA

Extremely happy!! We had a back-up in our main sewer pipe all the way to the street. I called Mark at 7:00 this morning hoping to be able to get scheduled today. Mark not only answered at that early hour but was able to schedule service the same day. Mark & Matt came early, diagnosed the problem, got on the roof and began snaking down the vent pipe to clear the clog. We will definatey use them for future issues. Thanks again!!

Jose B.

01/12/2023 12:00:00 SA

Technician was very informative and addressed the sewer problem right away. This is the second time I've called out this company, quality of work and professionalism from working has been the same.

Norma M.

11/11/2014 12:00:00 SA

I am in awe of Mark's professionalism, knowledge and affordability. A pipe burst in the kitchen and unfortunately my regular plumber couldn't fix it. The damage was severe and my kitchen cabinets were on the way. Mark recommended to open a hole on the exterior wall to cut and repair the pipe. He is very polite, clean and prompt. He showed up at my door within 20 mins from my initial phone call. He gave me a free estimate and came back the following day to work, which by the way was a holiday. He made a precise rectangular opening on the wall and replaced the pipe. He also installed a new clean out and cabled the drain to clear previous stoppage. He finished all his work in less than three hours in the dark of the evening and by himself. His contract states that his work is guaranteed for 1 year. I can't be happier. Thank you yelp that is how I found Mark!

Amber K.

02/03/2022 12:00:00 SA

The drain to my washer was clogged, and I reached out to Prodigy Plumbing. I am so glad that I did!

Steve, who the was the plumber that came in to help, was exceptionally thorough. He was able to identify the problem, presented me with pictures of my plumbing and potential trouble spots, and went through different options available in resolving the issue. Steve was extremely knowledgeable, professional, and so helpful and friendly. He really went above and beyond. I can tell from my experience with him, that the company not only cares about the quality of work, but also the quality of customer service they provide to their clients. From start to finish, it's been a great experience working with Prodigy and I will DEFINITELY be working with them in the future for all of my plumbing needs. THANK YOU SO MUCH!

Norman D.

12/14/2017

I called prodigy because I was having issues with my gas water heater, field supervisor Matt Down fixed the problem in a few minutes and did even charge me. As he was walking away, he noticed that the vent was offline so he came back and fix that too. I highly recommend Prodigy Plumbing Inc, they are very friendly and professional. From now on they're my plumbing go to guys, and I will recommend them to all my friends and coworkers.

Kelsey S.

5/29/2021

Jerry at Prodigy Plumbing was so helpful and installed my new bathroom vanity and faucet with minimum of fuss--water was off for only an hour or so. We are a family of five so you know how happy we were about that! I highly recommend Prodigy Plumbing--professional, on time, booties and masks, and nice people in person and on the phone.

Thelma C.

1/28/2023

Jerry Rodriguez the technician who help us with our plumbing today very knowledgeable on his work and explain to us thoroughly why our plumbing problem happen and how to care of it to prevent problem next time.

Jenna B.

02/10/2016 12:00:00 SA

After my first (and last attempt) at plumbing to fix my bathroom sink, I had a clogged sink and a huge leak. After finding Prodigy Plumbing on yelp and seeing all of the great reviews, I gave them a call. That same afternoon, Matt was at our house and had our sink fixed in less than 30 minutes and left the bathroom cleaner than when he arrived! With their reasonable pricing, I'll leave all future plumbing to the professionals...

Rebecca M.

9/14/2022

George just finished clearing a clogged kitchen sink. He was quick, friendly, knowledgeable and did an awesome job! Explained all my options and helped pick the most appropriate and affordable price. Woold definety use this service again.

James K.

4/29/2021

Jerry was a true professional and quickly fixed our problem. He explained in normal terminology what the issues were and what my options were. At no point did he press the more expensive fix but we will likely be doing that as a longer term repair down the road. I would recommend him to anyone with the need of a good plumber.

Brian H.

04/11/2017 12:00:00 SA

Fantastic service! Had a backed up sink, checked out Yelp reviews and gave them a try. Came during the window I was given, and even called to give me a 20 minutes heads up they were on the way. Very courteous and professional throughout. Would definitely use again!

Sarah T.

04/12/2019 12:00:00 SA

We called Prodigy praying for a same-day appointment. Our kitchen sink was clogged and we couldn't basically live a normal life. The woman on the phone happily scheduled a technician to come out and take a look same day. They gave me a 2 hour window (3PM-5PM) and the technician called to let me know he was on his way and would be there by 3:10!

David was very cool and had our problem fixed in no time for an affordable price.

This is the second time we use Prodigy (for 2 different issues) and they are always fast and efficient. Great service.

Chris W.

07/07/2017 12:00:00 SA

I have to say that Prodigy Plumbing is an incredibly efficient group. I have used them on three occasions and every time they work fast, offer a good price, arrive on time, and are incredibly adept at handing all kinds of plumbing situations.

Ozzy and Leo really know their stuff and have dug me out of several difficult plumbing issues. They always give a courtesy call and let you know when they are close and when they get to work, it's fast, clean and flawless. From leaks and clogs to new installations, these guys are amazing!

Michael D.

5/26/2021

Alexis was great, explained everything that needed to be done and did work effectively and efficiently. The whole first class service, wore a mask, put on shoe coverings, and provided a guarantee on work executed. Not my first service call with Prodigy and won't be my last if I need plumbing done.

Melissa B.

01/12/2016 12:00:00 SA

Fast, same day response to my condo in long beach. Matt called and walked me through what he found and gave an estimate before he performed the work. I would recommend them to anyone!

James D.

10/03/2017 12:00:00 SA

I've been using Prodigy Plumbing for a number of issues over the years. They are all so nice and respectful. Yes, they are in line with pricing and job performance but it's the friendly way they talk with you , not at you that keeps me calling. I'm about to request them for another job. That's what reminded me that I still have to write a review. As far as I can tell, they are the best.

L T.

8/27/2018

It's been a while, but unfortunately I had another whole house block last night.

(turns out City of LB didn't properly seal their connection in the middle of the street after they and Prodigy replaced my whole sewer line).

But fortunately, Matt was as responsive as ever coming this morning, clearing the block and identifying the ROOT cause and location.

I'm crossing my fingers that LB will be as responsive.

Steve R.

07/01/2021 12:00:00 SA

Needed a plumber to install a sink and safety shower in a new business. I got a few quotes from a few local plumbers with good ratings on Yelp. Prodigy responded fast, got a team out to take a look at job requirements, and got me a quote fast. A couple other companies also visited and summited quotes.
Prodigy had the best cost quote, was well detailed, and even gave a second option in case they found something else after cutting the floor or wall. I chose them based on quoted cost, professionalism, and confidence I had after meeting a couple of the people.
Eliza and Justin were excellent on the phone scheduling appointments and keeping me updated on arrival day/times and expected completion day/time. Detailed, professional, and friendly.
Alexis, Juan, Edgar, and Josh did a fantastic job with all the plumbing work and were good people to spend a couple days in the office with. They kept me informed about what they were doing at all times and were always very courteous and professional. The Patch Team/Drywall guys who showed up at the end (sorry, didn't get their names) were also excellent. They patched the walls and left it all ready to use.
Alexis and the team reviewed all the work once done and made sure I was happy before leaving. They also cleaned up all their trash and took a bunch of my existing trash out for me as well. Thanks, guys! And thank you to the entire Prodigy Plumbing team for the great work done. You're definitely my go-to plumbers now for any work I need done here at the office.
Word is bond.

Linda A.

12/09/2022 12:00:00 SA

Our mom and pop plumbing shop went out of business and recommended Prodigy to us. After using the same family plumbers for years we were skeptical that our new company would provide the same level of service. However, Prodigy stepped up and took great care of us. Eric Wilson and his crew provided prompt and professional service and took care of our issue. We already scheduled their help on a future project. I highly recommend this business and will continue to be a loyal customer.

Eileen E.

08/01/2022 12:00:00 SA

As a Realtor making sure my clients are purchasing a sound home is of the highest importance. Having professional inspections by licensed contractors is a critical part of that. For plumbing inspections and repairs, Prodigy Plumbing is the company that my clients and I rely on. Their service technicians are professional, knowledgeable and thorough. They even go the extra mile of keep your home or office clean by wearing and or placing protective coverings where ever necessary. I always request Jerry Navarro, but Steven Garcia or any of the other service technicians will do a great job. Plus they guarantee their work!

Allie G.

7/30/2020

Today we had a wonderful experience with prodigy plumbing. We called due to a plumbing emergency this morning at 8 we had already been stood up by another local company the night prior. The dispatcher was able to get someone to our house within minutes.

To make matters even better they sent us a wonderful, friendly, knowledgeable and charismatic young man named Luis. You could tell he genuinely cared about the issues my family and I faced and we watched him poor sweat out to diligently fix the issue and show us it had been resolved properly.

I highly recommend Prodigy Plumbing and they will continue to have my business as long as they have Luis hard at work!

Philip A.

7/18/2017

My brother in-law recommended Prodigy Plumbing. He was really happy with their customer service. I gave them a call at 12:17 and Cesar came 12:50. We had to replace pop up system in our bathroom sink and Cesar took care of it in a timely manner. Very happy with Cesar's work and customer service. Highly recommended.

Leah W.

01/12/2016 12:00:00 SA

Quick to come and prompt on the arrival time. Did the job quick, no hitches and was friendly too. Great experience, thank you!

Dino D.

2/20/2023

Alexis went above and beyond. Really appreciated his professionalism and expertise. He took care of our clogged drain and leaky faucet. Great job. Thank you.

Jared J.

1/22/2015

Had Prodigy out to my condo earlier this week for a clogged drain. The plumber arrived on time and was in and out in 15-20 minutes. Mike was very professional and friendly to me and my dog. He explained the problem and offered a couple options to control any future clogs. Actually, my HOA board will move forward with one of the services Mike suggested. The price Mike charged me was fair. I will be calling them again for any future work I may need and you should too!

Mark N.

8/22/2022

Came out same day. Did a great job cleaning out a main line in just a few minutes. Will use them again!

Emily F.

11/06/2015 12:00:00 SA

First time calling a professional plumber and I couldn't ask for any better. Matt from Prodigy Plumbing showed up on time and was very helpful. He walked me through all the steps of how to diagnose the problem and discussed all the options to fix it in order to help me save as much money as possible. Cross my fingers, if i ever have another plumbing problem i'll definitely give Prodigy a call again.

Amanda W.

1/13/2015

Micheal was extremely nice and got the job done very fast! 5 stars for Prodigy Plumbing!

David G.

9/21/2019

...so we all know life gets busy and things get put on the back burner. This was one of those tasks...this review has been a long time coming. But Prodigy Plumbing did such a great job with our cured in place piping and pipe flushing work done i just had to let them and any who read reviews know too. They were responsive, courteous and professional. One would think 'thats standard operating procedure'. It's not. And a plumber is one of those types of contractors you only want someone who knows what their doing. True, this was not an emergency requiring immediate assistance, but i can say that Matt was timely and got the job done. Best of all, they weren't the most expensive either. Totally worth calling for a quote. At least i bet someone calls back.

Andrea M.

8/24/2021

I recently had a plumbing inspection with Prodigy that went above and beyond my expectations. Jerry and Jose were very professional, knowledgeable and punctual! As soon as they arrived they got straight to work, explained everything to me and provided me with options and the ability to ask as many questions as I needed to understand everything that was going on.

Jerry suited up and crawled under the raised foundation of the house so that he could complete a true inspection, which I really appreciated. I definitely got great vibes and feel confident in their assessment. If you want to work with true professionals, give them a call!

Cindy S.

1/14/2023

Saturday morning, really raining hard. I was taking a shower and the toilet started gurgling. Oh no ! main lines clogged! I called my plumber and found he retired and Prodigy was now taking over his clients . I was told that they could come out today, I decided to try them out. Jerry Navarro came out even during a major downpour and cleared out the drain even making sure it was totally clear! Thank you! My only complaint is the sale pitch my other guy never did that.

Tavia M.

9/18/2017

Just had some work done by Prodigy.
Robert was not only patient and explained everything to me but I actually paid less then the original quote because he was able to repair instead of replace some items. Robert replaced a toilet, took away the old one and I think he left the bathroom cleaner than when he started. Big job, small job, Robert completed them all.
Thanks for the 5 star service Robert !!
Prodigy you picked a winner with Robert and gained a loyal customer with me !!!

Erin Marie G.

11/30/2017

These guys are great. I've never had to hire a plumber because I'm lucky enough to have a construction worker as my dad. But, I recently moved out to the Long Beach area, and can no longer rely on my dad for help.

I used Yelp to find a good plumber in the area and found these guys. My new home developed some plumbing issues as soon as I moved in, so I requested that Prodigy Plumbing send someone out.

Within minutes I got a call from Robert. He was super nice and assured me that he'd be at my place ASAP and would fix my issue. He was prompt and very professional. After taking a look around, he quickly figured out that the plumbing issue I was having was going to have to be taken care of by my HOA. He could have easily gone ahead with the job and charged me, but he was nice enough to help me out. Even better, he called the next day to check in and make sure that my HOA got a plumber to come out and fix the stoppage!

The next issue I had was with my fireplace. Apparently you don't call the gas company for gas fireplaces, you call a plumber lol. Well, this time Matt came out. There was some issues with the scheduling, but Matt squeezed me in last minute. Super nice of him. He was prompt as well, and very professional. Within minutes he had my fireplace running. He went over it with me a couple times just to make sure I knew how to do it on my own!

These guys are great. I've always heard horrible things about plumbers and how you should never call one unless you ABSOLUTELY need to. This was the first time I had to and I'm so happy I went with Prodigy. Great experience.

Keyan A.

4/27/2016

There is soooooooo many good things I can say about this company. Matt, Marcus and Ozzy are the best to work with. I had a bad experience with another local company and Prodigy came to fix the problem. They were very professional very pleasant to work with. They had sooooo Much patients for me and made me feel rest assured that everything is ok.
Thank you so much for everything I will highly recommend you.

christine m.

02/06/2016 12:00:00 SA

I am still in disbelief...an honest plumber who shows up on time and gets the job done. 5 starr ratings arent given out like candy by me, so this one is well deserved. Super impressed with customer service and performance. Highly recommend Prodigy Plumbing!

Sharon C.

05/08/2019 12:00:00 SA

We originally called another plumbing company to clean our clogged bathroom drain. That company could not figure out how to remove the bathtub plug. Instead they drilled through the overflow and eventually broke the P-Trap, which they wanted $575 to repair. Two floor to ceiling mirrors on the wall behind the tub needed to be professionally removed in order to get access to the P-Trap for repair ; creating an estimated additional cost of $225 for removal and $225 to restore. After our first experience with the prior plumbing company, we checked Yelp and decided to call Prodigy to repair the damage the prior company caused and complete the job.

Prodigy dispatched Eddie who quickly removed and replaced the P-Trap broken by the prior company at a cost $375. When the P-Trap job was finished, Eddie ran a test of the drain and could see that it was still clogged. To our amazement, Eddie found that the other plumbing company never cleaned the collected hair out of the tub drain; primarily because they could not figure out how to remove the plug which was operable. Instead they went directly through the overflow and damaged the P-Trap.

Had we called Prodigy Plumbing in the first place, Eddie would have immediately resolved our issue by simply removing the plug and eliminating the waste that was blocking it, saving us significant unnecessary cost. Within moments of his arrival our problem would have been resolved.

Thank you Eddie and Prodigy for a job well done! We will use you in the future for all of our plumbing needs!

Vic L.

5/27/2022

Great work Prodigy Team, our technician showed up promptly and was prepared for the job. Came back the next day as promised with the necessary parts to get the job done. Highly recommend prodigy plumbing for all your plumbing needs! Thank you!

Jakeisha G.

03/07/2021 12:00:00 SA

Fast response time but they won't service condominiums during COVID.

Autumn A.

03/04/2015 12:00:00 SA

I needed a sewer scope and my regular plumber said that he couldn't do it so I looked on YELP. I found Prodigy Plumbing and saw all of their great reviews so I called and left a message. I received a call back from Mark within 5 minutes. He was very nice on the phone and told me that he could be to the house within 30 minutes! He arrived exactly when he said that he would. He was very professional as well as polite and personable. He got right to work, and was done very fast! The price was very reasonable for everything that he did.

I was very impressed with Prodigy Plumbing and highly recommend them. I will definitely be calling these guys from now on! They easily earn 5 stars!!!

Oladele M.

9/18/2021

Response time is excellent & prompt they explain what I need to know in plain simple language.
Thanks for your professionalism
Regards

Sarah V.

4/26/2016

So glad I called Prodigy!! I was able to get an appointment within 2 hours...Caesar arrived on time, and in less than 10 minutes my toilet AND kitchen sink issues were resolved!! I will definitely use them again!!

Well H.

6/25/2021

Can't imagine going with any other company than Prodigy, they worked on my house last year and brought them on for my parents house today. From start to finish they were great, solid and friendly customer service reps and Jerry did a great job laying out our situation and options then fixed it on the spot to precision. Thank you Prodigy Plumping!

A. J. T.

6/30/2021

Jerry and Enrique were very professional, considerate and punctual. I had a faulty sewer line and a possible gas leak under the house. Prodigy Plumbing was actually the second company I called out to assess and quote the necessary repairs. Prodigy produced a competitive quote and did the work on the same day.

Highly recommend

Jett L.

5/21/2018

Yelp wins again! By that I mean ALL the 5 Star reviews this company has gotten is VERY well earned. First off customer service even before he did anything with my backed up sink and by he I mean Ozzy and trust me I'm sure all the other plumbers here at Prodigy plumbing are cut from the same cloth but man I can't say enough about Ozzy because before he stepped into my house he put on booty socks to prevent dirty footprints on my floor. Wow! Why can't all technician be that way without me having to tell them to do that. Just with that start I knew these guys were gonna be good. I could go on but let me go into my backed-up sink. He pretty much did the usual by trouble shooting the problem but what I liked most was that he explained to me what his plan was to tackle the problem and well I wouldn't be writing this 5 Star review if he didn't. So to anyone looking for a well- mannered great customer service plumbing company I HIGHLY RECOMMEND Prodigy plumbing! Thank Ozzy an Mark for doing great business. Keep up the good work guys!

Lauren E.

05/07/2015 12:00:00 SA

Great company that treats all customers like VIP's. I highly recommend Prodigy Plumbing. If you want something repaired right the first time, give Prodigy Plumbing a call!

Mr L.

2/20/2023

Honest, efficient. Will assess your plumbing problems and provide transparent advice. They are not looking to find problems that don't exist. This should be your go to plumber. It is, ours!

Darlene B.

03/06/2015 12:00:00 SA

My husband and I had to completely replumb our 60 year old house that we recently bought. I received various estimates and Prodigy Plumbing was the most reasonable, but most importantly it was quite evident Carlos and his crew were knowledgeable and I could trust them with such an investment on our home. Everyday they showed up on time, were always professional and cleaned up after themselves at the end of each day. Even though it was such a huge project which also included replacing the sewer under the house, installing new subfloor and bathtub, and replacing gas lines they were able to finish in a timely manner. Since then I had them come back to install a new gas line in my kitchen for my new stove and as always Carlos and his crew did an excellent job. I know I have found a trustworthy plumbing company for whatever needs I may have in the future! Thanks guys!

Jacob L.

1/28/2020

David did a great job troubleshooting and repairing the gas leak on my water heater. He was professional and kind. I would recommend Prodigy if you have any plumbing issues.

Roland M.

04/08/2022 12:00:00 SA

What's up Prodigy Plumbing! Just want say thank you for your service and the great techs the company always sends out. I want to commend George for coming out n purging my water heater and fixing my shower pipe problem. Explained everything thoroughly and did a good job. Thanks again!

Patty D.

03/05/2015 12:00:00 SA

I have used Prodigy Plumbing for 3-4 jobs now. The owner Mark is very nice, trustworthy, and knowledgeable. He always shows up on time ( in fact, he was there 20 minutes early a few times). His coworker Mike is also excellent. Mike went an extra step with returning and buying a new kitchen faucet for me while I was at work because I bought the wrong kind. Jobs they have completed for myself include replacing our bathroom and kitchen faucets, fixing a leaking garbage disposal, fixed a dripping faucet, and unclogging a sink. Mark was also super cool with my 2 wild young children. I highly recommend Prodigy Plumbing!!!

Yvonne W.

11/27/2015

The plumbing techs of Prodigy Plumbing are Efficient Professionals! They've done several jobs for us: cleared main sewer line (tree roots), replaced broken shower valve, replaced broken portion of clay sewer line (roots again) with installation of a new clean out access. Mark is awesome to work with & they keep it neat & clean. Thank you Prodigy for the Awesome Customer Service!

Carasyn C.

05/03/2021 12:00:00 SA

Ive been a homeowner for over 6 years. I have seen some plumbers in my day . Some just awful and some just okay . What a great experience I just had with Prodigy Plumbing... I had the pleasure of being helped by Jerry and Fernando... They were both very polite and informative with recommendations and suggestions... I'm definitely calling them back when I need help with my plumbing... I highly recommend this company

Michelle B.

5/19/2023

WOW! We had a great experience with Jerry N. and the whole Prodigy Plumbing team! The company provides the tools and support to the field team to make it easy for customers! On time and clear communication throughout our process of getting a quote and doing the work (full PEX house re-pipe and re-drain).
The field team is what really impressed me. Jerry N. was our lead and it went so smoothly! He helped guide us in the right direction and they made sure we weren't too put-out during the work. I felt safe with Jerry and the team in the home, everyone was courteous and friendly! But the 5 stars really goes to JERRY and the stelar customer service from start to finish!

Rosaly H.

3/30/2022

I needed to consult with an expert for setting up a water softener system. Prodigy sent the expert (Jake) within the same day. Jake answered all of our questions and concerns. He was very knowledgeable and professional as well.

Dayna H.

4/25/2022

Great ,fast service, friendly, reliable, trustworthy, fair prices . Recommend Felix Technician. Super nice . Thank you for your awesome service!

Thomas S.

11/26/2019

I had an unusual issue. One of the kids put a baseball down the backyard drain. With the forecasted rains, I knew it had to be cleared out. The drain is also shared with my neighbor and I did not want any flooding issues.
After a few unsuccessful calls with other plumbing companies, I called Prodigy and they promptly set up someone to come by later in the morning. The company called me when he was 15 mins out and then the driver called when he arrived.
I explained the situation and he pulled out a pipe camera to see how far the ball was in the drain. In the end, he was able to push the ball back through the drain with the camera. It was all done within 30 mins.
Jerry was our plumber and he was very professional and friendly with my kids. He introduced himself on arrival, explained what he was going to do and then got right on it.
I was very happy with the service. I have a stack of their business cards and will make sure my neighbors are aware that there is a good plumbing company around us.

Andy D.

06/06/2016 12:00:00 SA

Definitely call Prodigy for all your plumbing needs. Matt arrived on time, diagnosed the issue quickly and repaired it the same day. Thanks!

Winston F.

9/27/2021

I spoke with Phil about clogged kitchen this morning. He promised to have someone there in the afternoon. Called me back to keep me abreast of the timing.

The technicians showed up on time. They were courteous and provided a quote which I thought was reasonable. They finished the job within an hour. The kitchen sink never drained so fast! Thank you Jerry! I am considering put in a water softener system. Will definitely call them.

Leah K.

12/29/2016

Our house needed a main line unclogged. Caeser came on time, explained everything and gave us the estimate to replace the cleanout/pipe since it's so old and couldn't get the access. He did the job efficiently like a pro. I am happy with the service.

Kassy C.

01/06/2021 12:00:00 SA

We had an emergency situation happen yesterday and the water company had to turn off our water completely. My husband contacted Prodigy Plumbing and Luis came to our rescue! He spent hours nonstop trying to fix the pipe and it wasn't looking good going into the evening (we thought we might be without water until the following day). But, with his hard work and working in the dark, he managed to be able to fix the problem and we had our water turned back on before bedtime! He took a bunch of pictures to show us the issue as well. Very professional and would definitely recommend!

Kazu T.

7/16/2019

I started using prodigy when they were a small operation, but in 3 years they've grown significantly. I've used prodigy 3 times already. They have done two fairly big jobs for me.
1) replacing a toilet
2) replacing my water heater

Both times they were on time, honest and friendly. They didn't force me into any expensive service and offered options before fixing the problem.
The prices aren't bad either, very reasonable and always consistent.
After the job was done they cleaned up after themselves and removed all the trash. It's as if they were never there. They are always my first call for if I need a plumber, because I know they won't take advantage of a Customer that is usually at a disadvantage when having to call any type of repair service.

Corrie R.

1/27/2020

We just had the pleasure of meeting David. He was professional, honest and knew what he was doing. We will definitely be calling Prodigy Plumbing in the future. Great experience!

Morgan K.

3/31/2017

I have used Prodigy Plumbing multiple times between 2 different homes and they are the best. Fast, on time and extremely courteous no matter who shows up! I have learned some very important tips from each of the guys who have come out that have saved me time and money in the long run. They take the time to explain and answer questions and never seem bothered no matter how silly my question.

Shiela I.

9/20/2020

During installation of my washing machine, we discovered that the faucet for the water connection was heavily corroded. It started leaking and the water had to be shut off. I called early Sunday morning and spoke to Jo Ann. I did not expect anyone to be available considering it was Sunday, but to my surprise, she said she could have someone come later in the day. She kept me updated on the plumber's ETA, making sure that I knew she had not forgotten to send someone over. Billy and Steven came and diagnosed the problem immediately. They were extremely professional and nice. They fixed the problem in less than half an hour and the cost was so much cheaper than I anticipated. Both, Billy and Steven made sure that there wasn't any mess after they completed the job. What i appreciated most of all was the fact that they came with their own set of Shoe covers.

All in all I am extremely satisfied from the time I called and spoke to Jo Ann till the time Billy and Steven finished the job.

Johnny V.

12/19/2016

I had a leak at the base of my toilet. Mike from Prodigy Plumbing came out and got the job done. He was very friendly and personable. Service was exceptional. I'd use them again

Brian W.

05/12/2022 12:00:00 SA

Thanks to Phil and Steve for same day turn around service. They helped me correct my attempted repair of my toilet, and made it easy for me to understand what was going to happen every step of the way. This is the team I turn to for service in Lakewood.

Top K.

5/15/2021

Highly recommend Jerry for all your plumbing needs. Prices were affordable and he was quick to respond.

Karen L.

1/15/2015

First, this is my first time posting on Yelp. I'm posting this because I have had an Excellent experience with Prodigy Plumbing. From the first call thru the repair.
Mark the owner was so nice and helpful in the first phone call, trying to help me over the phone how to try and fix it myself. I have never had someone take the amount of time Mark did to help me. I didn't feel rushed at all to get me off the phone.
Michael was the repair person who came out to do the repair again excellent.
Called me ahead to tell me he was on his way which I so appreciate. He was so nice from the beginning and professional. As he was doing the repair he showed me what the problem was and explained what he was going to do to fix the problem. Since I had thought I could fix it and had things taken apart he did not once make me feel dumb again very professional.

The pricing for the job I had done was more then fair!

Excellent, Excellent, Excellent!

Melissa P.

1/22/2021

We've used Prodigy Plumbing for 2 years now and they are always professional and prompt. Our latest plumbing issue ended up being quite extensive and we were happy that Luis, Fernando, Jose, & Marvil(I think) were here to help fix everything. They were very communicative about every step... showing us and explaining what was going on. We weren't planning to have major plumbing issues but they made sure we were taking care of things long term while also trying as best they can to help us on the cost. Also they had it all completed quickly!

Chris T.

8/29/2022

Our toilet backed up and our home warranty company was taking forever to send someone out. We got them to allow us to use an out-of-network contractor and Prodigy was who we went with. They came out quickly and cleared the clogged drain, inspected the whole system and helped us prevent future costly damage. I would recommend them. They are experts in their field.

G. S.

6/28/2021

Excellent service done with care by a pleasant plumber.

Raymond W.

4/21/2016

Prodigy was a great experience. Fast friendly service, nice guys, informative and they even showed up a little early!
What else can be said, other than I'm a satisfied customer and will be calling them again in the future.
Thanks Cesar! And the rest of the Prodigy team! Til next time...

Sergio F.

09/01/2019 12:00:00 SA

I had Jerry replace a kitchen faucet and toilet in my condo. He provided me with a quote on the spot and scheduled installation quickly. He was courteous, knowledgeable and accommodating. His installation was done quickly and professionally. He left my place very clean when he was finished. I would recommend Prodigy based on my experience with Jerry.

Lori P.

9/23/2022

We had a leak in our attic. Shane & Alexis were excellent! Great service & came out within a few hours of calling them. I would highly recommend.

Ebitari L.

10/22/2015

This is the second time we've used Prodigy Plumbing. The first time was for a major job when we were purchasing our house. This time was just maintenance snaking the tub and shower drains. I was happy with the service again and the price seems fair.

Vivek G.

01/06/2023 12:00:00 SA

Alexis Gomez was great! He showed up on time, assessed the situation, clearly communicated his plan, and went about replacing my Kohler K-98740-CP overhead rain shower. This was not a simple task, but Alexis was methodical and executed the project perfectly in a reasonable time.

I have used Prodigy Plumbing a few times and they are great! I will definitely use them again.

Mike H.

05/01/2015 12:00:00 SA

My sink broke off the wall and the old drainage pipe broke in half! Having never hired a plumber before I was nervous about the job, went on yelp to do some research and found prodigy plumbing. So glad I did!

Mark and his crew did an awesome job and then cleaned up awesome! My sink looks as good as new! And I paid much less then I expected, they finished the job in under an hour! Mark even showed up to insure quality, that is almost unheard of in today's world! I'll be a prodigy plumbing customer for as long as I'm in the area - Fantastic.

Thanks mark and crew!

Marina B.

12/22/2016

Great service! @Matt arrived during the allotted time, worked quickly and efficiently. Professional, but still friendly, demeanor. Highly recommended!

Monique J.

05/11/2018 12:00:00 SA

Excellent customer service! Spoke directly to Mark the owner who was very prompt on getting a plumber out on last minute notice. Ozzy the plumber communicated clearly and completed the work to our satisfaction. We appreciate prodigy Plumbing and definitely will use them again!

Shaun M.

9/16/2020

Currently in escrow on a new property in Long Beach and wanted to get a plumbing inspection and have it done right. Jerry from Prodigy arrived and didn't let us down. He went over the findings as they came up and in the end broke down everything we needed along with pictures and prices. Highly professional and would easily recommend.

Tom L.

5/28/2020

May 2020. My second time using Prodigy Plumbing. Edgar came to my place to do some repairs and he did a great job. He was very courteous, professional and personable. Thanks, Edgar! I will continue to use Prodigy for all my plumbing needs. They are extremely responsive

Ash N.

7/18/2022

When I had my first service for replacing all of my house water lines by Prodigy 3 years ago was a great experience, and so I called them for another service today for fixing leaking water under the ground. Ozzy, Alexis and Juan are amazing!! They came on time, explained clearly, and they were such a great help. I will definitely reach out again when I need help and maintenance.

Renee B.

12/06/2014 12:00:00 SA

We were remodeling our kitchen and needed some pipes moved around to fit our kitchen design. I found prodigy plumbing on yelp with great reviews so I gave him a call. Mark came out and gave us a quote right away. I usually get 3 estimates but because of his honesty and professionalism and reasonable price we scheduled him to do the work right away. His employees are just as friendly and finished the work in one day. After the kitchen cabinets were in they came out again to install the faucet and garbage disposal and his employee even put in our stove for us! It is evident that Mark works very hard to keep every customer happy and for the integrity of his company. I highly recommend him to anyone that needs plumbing work done!! As new homeowners, I am glad we have a great plumber we can rely on for all of our plumbing needs! Thanks Mark!

Deborah T.

4/27/2022

Good service... George worked with us to get us a price we could agree on. He has to return with a part for our toilet. We have used Prodigy the last few years. They alway arrive on time and are very knowledgeable.

Abby S.

8/30/2023

Jerry was exceptional - great service, polite, cleaned up any dirt or mess made, super thorough and clear communication of the issue and move forward. Would absolutely call him back to help us with any plumbing needs!

Andrew S.

11/11/2022 12:00:00 SA

Prodigy called me after they discovered my 1 star review. They admitted two errors: 1) nobody from dispatch told me there would be the $29 fee and Alberto must have assumed they would have communicated that; 2) they admitted Alberto is a two month old employee and should have given us a direct quote for the valve replacement (which was $1700) instead of only giving us the $7,700 quote for part of the more extensive work Alberto recommended. He said they would coach Alberto in the future.

Because they called and admitted their errors and were willing to refund the $29, and because I had a decent experience in the past, I was going to update my review to 3 stars after I saw my refund go through. But then I saw the reply from the owner.

The $19,000 of work was a shakedown, no question. Surface rust on galvanized piping that is new is not a leak or at risk of a leak. They recommended that 30' of piping be replaced with the valve. That was the $7,700 quote. Then they went to the side yard and found a valve with more surface rust. Then they looked at my pool heater and said, That's old and needs replacing. But the pool repair guy who just did maintenance on it told me that heater is rock solid and will run forever unlike newer ones. Never had a problem with it. But Oh, that needs replacing to the tune of $19,000 all in for the work they recommended that is going to save my house from blowing up like a house in Long Beach. Jeez.

The plumber who actually did the work was honest, showed up on time (unlike Prodigy), gave me a straight answer about materials and time it would take and had it done in less than a day for a fraction of even the $1700 quote they had for just the valve. Don't throw shade on a plumber you don't even know.

They'll call you if you are honest about your bad experience on Yelp. They'll guilt you by telling you your review will ruin their business. Well then, be honest. Be consistent in your messaging from the phone to you public page. Don't exploit people by recommending work they don't need at a price that's absolutely the highest any company would charge. Then you'll be protected from getting lower ratings on your reviews.

Billy L.

1/23/2014

I want to give a big THANK YOU to Mark and his crew for coming over and clearing out the clog in my sink. Mike Diamond better watch out because this company will give them a run. The thing I like about this Prodigy is that they are professional, reliable, honest, and competitive. This company will work hard for your business and their fee schedule backs it up. I'm so glad I found them because I don't plan on using any other plumber. Thank you Prodigy Plumbing!

Lauren B.

9/29/2015

They were on time and got the job done in a little over an hour. They were super friendly on the phone every time we called. We will definitely be calling them again whenever we need a plumber!

Jing J.

6/29/2022

Shane came to help me install the new water heater, but when he finish and test the water, he found that my hot and cold water pipes were connected incorrectly, and he took the initiative to help me adjust it. Then I asked him if he would install a steam system and he said he hadn't tried it, but he wanted to try it, and he hooked it up for me. He also helped me to takeout my old garbage disposal machine fix my leaking water problem!!!(FREE)I really don't know how to thank him. There are also other people (everyone work for my house)in their company who helped me repair the air conditioning problem. They solved the problems that other companies had not found for three days. I am very grateful to them. This is a very professional company, believe me, every employee is very professional, patient and kind.

Nicholas E.

12/17/2019

I've used Prodigy a couple times now. They're prompt and professional. David Garcia (one of the techs) was through when trying to figure out the plumbing issue. I would definitely recommend them to everyone.

A M.

1/31/2017

I am so grateful I researched Yelp in order to find a plumber with good ratings.
Before I called Prodigy I was at a loss. Three other plumbers had told me I needed a re-model and I would need to break open my tiled walls in order to replace a European hot/cold fixture that I have. I was told that my hot/cold fixture could not be repaired or easily replaced. The other plumbers were at a loss because they had never seen anything like it. Here is why I would give Prodigy 10 stars... They came out, assessed the situation and researched my fixture and found where to order the parts AND replaced the broken component. Matt was awesome and willing to do his homework. He was cautiously optimistic and got back to me with a solution.
Today everything was fixed and works beautifully! Thank you so much. I was cautious as I thought the reviews might be to good to be true - but I can assure you they are real. This place is awesome - such a relief to have an honest and reliable plumber to turn too and a working shower again!

Alvin C.

12/18/2019

Amazing service! Called them due to an urgent plumbing issue at my residence. Technician David G. arrived shortly after and was able to provide us an estimate free of charge. The price for the work was very reasonable and the customer service was outstanding. I would absolutely recommend them !

Joseph A.

1/23/2019

It was a pleasure working with the people here, from making the appointment to the repair work conducted. Professional, friendly, and fair priced.

Jesse F.

7/27/2014

I had 7 inches of water clogged in my bath tub on a Friday afternoon at 4:00 pm. I was in dire need of plumber. I literally called 7 different plumbers and no one answered. I left messages with all of them. After about 10 Min. Mark called me back and it sounded like he was on his deathbed. He said he would have loved to help me but he had a fever of over a 100 degrees. The fact that he was gracious enough to take the time to get out of bed and return my call when he was that ill, showed me a hell of a lot about his character. He even referred me to one of his friends in the industry that did an amazing job getting my tub cleared up.

Thanks Mark!

Jeremiah B.

07/01/2023 12:00:00 SA

Last week was our second time working with Prodigy Plumbing, this time for a water heater error. Again, they were SO professional, efficient, and knowledgeable! This time we were assisted by Steven, who had our hot water diagnosed and back on in less than 45min! He was thorough and checked the exhaust on the exterior of the home too, and I love that Prodigy provides pictures of the job with the invoice. We were fortunate he had enough time to service and de-scale the unit as well, which was done quickly and efficiently also. Hoping to see them again for a whole-house filtration system... thanks again Steven!!

Richard D.

9/20/2018

Thank you Prodigy, and thank you Mario for the quick service and excellent repair work. I highly recommend Prodigy, they responded quickly, the cost of the repair was very reasonable and better then what other competitors charge. Mario came quick and I was impressed with his honesty and hard work. Thank you to Matt also for keeping me updated. Mario and Matt turned a stressful situation around. Thanks again,

Richard

Ed S.

2/22/2016

Matt came by today to snake out a drain. He was very professional. We have an older house and will be looking into replacing all of the plumbing. Prodigy would definitely be at the top of our list of plumbers to use. The next time we have a problem, they will be our first call.

Eric B.

12/30/2019

Had no idea who to call since our long-time plumber is no longer available. Used Yelp and must say I can confirm the good reviews. Bob F. was out in a very recognizable truck, checked for and got the no-longer-standard American Standard part we needed. No upcharge, no delay, and some much appreciated, solid advice. Will definitely continue with Prodigy for plumbing jobs over my head.

Neal N.

9/30/2017

We had root issues in our main sewer line off and on for over 10 years. We'd call different plumbers who would snake the drain and fix the problem for a year or two and then the roots would reappear.

Prodigy came out, showed me our clay sewer pipe separations on a video camera and then recommended their pipe burst sewer pipe replacement.

Prodigy's guys came out, cut the concrete, dug down to the old sewer pipes, then they pulled a new sewer pipe through. Then they connected the new sewer line and put the dirt back in the hole and poured new cement.

This took three days and didn't disrupt our usage of our sewer line. The guys were professional and did excellent work. Special shout out to Matt who explained the process and kept me informed of the schedules and next steps.

I will definitely hire these guys again if we have any plumbing issues (which we are not expecting due to their great work on the sewer replacement).

Thanks Prodigy Plumbing!

Naray R.

2/13/2022

My water heater pilot light went off last night on Saturday, I created a ticket with my home warranty that paired me with a different contractor and they have been unresponsive since last night and this morning. It's morning of Super Bowl Sunday and I'm desperate to have hot water again. I called Prodigy at 8am and Sylvia answered and was so helpful. She said she can have someone come to my home and diagnose within a couple hours. I decided to go with Prodigy Plumbing instead of waiting for my home warranty. I'm so glad I did, Silvia gave me a courtesy call at 9:20am saying the technician Steven Garcia will be on his way and ETA was 20
Mins. Steven arrived on time and was very helpful and provided much information about the water heater and maintenance and what to look out for. Being a first time home owner, I really appreciate the knowledge and professionalism Steven had. He was able to turn back the pilot light on and got my water heater back up and running within 20 mins. I was able to go in with my day! Prodigy Plumbers is fast, friendly, and reliable service! I highly recommend them for any service they offer. Thank you so much Steven and Sylvia!!

Bill B.

11/01/2016 12:00:00 SA

I needed to have a bathroom sink unclogged. The service was fast and friendly. They actually called to say they would be arriving early which you don't usually expect. I was very happy with the prompt, courteous service.

Rae S.

09/09/2021 12:00:00 SA

Had an estimate done by Alexis Gomez from Prodigy. He was on time, covered his shoes, had a mask on, courteous and thorough. He even checked to be sure all of the parts were in the garbage disposal box. Very happy with the visit.

James H.

11/01/2021 12:00:00 SA

Prompt and professional service. Tech Steven Garcia quickly diagnosed our plumbing issue, gave us 3 options and finished the job in 2 hours. Highly recommended.

Dan B.

12/06/2022 12:00:00 SA

They arrived on time and did a great job. I highly recommend them. Hire them with confidence. They will not disappoint.

Ayn D.

3/24/2016

These guys are the best! Our washer wasn't draining and our attempts to snake it ourselves (with our sad little hand-crank snake) were unsuccessful. I saw the reviews on Yelp and decided to give Prodigy a try. I am so glad that I did!

Matt came out (even arrived early) and snaked the pipe of our 1940s house. Turns out we had tree roots growing in there. Well, the laundry still wasn't draining correctly, so he went back out to the truck and brought out *the big one* lol! That did the trick, tackled the rest of the roots way in there, and now our washer drains just fine again.

I thought for sure that he would jack up the price for that big snake and since it took more of his time to tackle the clog. To my surprise, he charged me the same amount that he quoted me originally. I was so happy about that and I will definitely call them again if I need it. Thank you, Matt and Prodigy!

Mark C.

10/08/2020 12:00:00 SA

Alexis and Enrique came in and replaced the faucet on our bathtub. They also had to create an access door on the side. They arrived on time and were very courteous, friendly and professional. They completed the work in a couple of hours. The quality of work was exceptional. We are very happy with the work and would highly recommend Prodigy Plumbing.

grace r.

07/08/2021 12:00:00 SA

Josh came over to snake our clogged washing machine drain. He got the job done right away. I appreciated his cleanliness, advice, and covid safety (wore a mask). I would definitely call Prodigy Plumbing again.

Maria E.

02/01/2018 12:00:00 SA

We had an overflowing toilet for quite some time. Family and other plumbers attempted to fix it but failed many times. I called this company after reading the reviews and they came quickly and fixed it. I feel that the pricing was good because it was less that other companies and they actually fixed it. I delayed on the review incase the toilet started acting up again. It is now about 5 months since i have called them and the toilet is working perfectly. Thank you.

Steve P.

11/10/2019 12:00:00 SA

I had three different plumbing company's come to my home and give me three different issues. I finally looked on yelp to find the best rated pluming company came across Prodigy plumbing. I'll never use another plumbing company again. Jerry was awesome, he explained the issue, told me how long the process was going to be. Thanks Jerry and Prodigy Pluming.

Korett Z.

8/15/2017

I'm more than satisfied with Prodigy Plumbing. Matt was a respectful & quick worker. Before I knew it, he was done with the job & the area was spotless. Quick, professional, reasonable price...Totally recommend Prodigy Plumbing!

Jason B.

10/21/2020

This company was able to get a technician out the same day to look at a leak under the house. Marvil came out, inspected all the plumbing, identified the issue, provided recommendations and gave me 3 options to fix the issue. This job required cutting concrete, adding a clean out and some other drain line repairs. I wasn't expecting to have it completed the same day, but Marvil made some phone calls and got some other guys there to help. Pedro and Jose showed up, and after a long day, everything was completed, cleaned up, concrete poured, and pictures provided to show the completion of everything they did.
Each step of the way they explained what was going on. I'm glad I trusted my neighbor's recommendation as well as the Yelp reviews. A+ workmanship and business.
Thank you,
Jason

Edy R.

06/07/2018 12:00:00 SA

I am a General Building Contractor and have been working with plumbers for 30 years. As is customary in the industry, I supply my own materials. So I called Prodigy after they had been highly recommended. I spoke with Mark. He informed me that since I was supplying the toilet, I would have to go to Home Depot and purchase the wax ring and the hoses, etc. and they would supply labor only for $185.00. I asked if they could do that and he very rudely answered that of course, we do it every day but since I am supplying the toilet I would have to do it myself. I have never had a plumber who didn't supply his own installation materials. They have these things on their trucks. Same with electricians, tike setters, etc. Mark obviously didn't want my business.

Robert N.

9/13/2022

Like many of you who suffered during this most recent heat wave, I was miserable because my A/C decided to stop working a week before the heat hit Southern California. I have been without air conditioning for over two weeks. After a previous company quoted me for a price after they discovered the motherboard to the unit tripped and was partially fried. I waited over four days for the necessary part to come and the company stopped returning my calls. Prodigy and the owner Mark, appeared in our lives and literally saved the day. On the same day of the confirming the problem, Prodigy located the part and installed it that same day, providing my family with much needed relief. The supervising technician, Mike, was beyond professional, courteous, and empathetic. It was evident the employees thoroughly enjoy the company they work for. That comes from exceptional leadership and dedication to their craft. Hire this company!! You will not be disappointed!!!!

Tom F.

01/08/2015 12:00:00 SA

Another Christmas miracle! Similar to Mike's story below, our water heater died about 9:00 p.m.Xmas eve. I called a few plumbers but Mark was the only lifesaver to return my call around 10:00--- from a Christmas party ! He said he'd be by the next morning after we opened presents. You mean Christmas morning? I thought it was Saint Nick not Saint Mark. Anyway no water heaters to be had until the 26th. But as he promised two of his guys, Ozzy and Micheal, were on the job the next morning. All told this is the way things are supposed to work in this crazy world. Good people, fair prices, excellent work.

Kris V.

7/29/2018

Great job! Had tub stopped up at 7:00 as my daughter was heading out the door to school. I called and they were out by 10:30. Got a te t message about appt, Matt called when about 1/2 hour out. He snaked the tub, got it going well and wrapped up the job in about an hour. May seem routine, but took care of the tub as I had family coming into town in the afternoon.

I would recommend them!

Sunday Tub stop....here in a half hour and got the job done right away with problems!

Awesome service again today!

lydia k.

06/03/2016 12:00:00 SA

I called prodigy bc our backyard was developing a small swampy area right underneath our hose area. The technician came out the following day and was able to dig down and find out what the problem was in less than 15 minutes. We just had a broken sprinkler head which we basically need to replace ourselves. I'm very glad this was just a small problem.

Jerid E.

06/10/2017 12:00:00 SA

Well, nobody I know personally likes to deal with plumbing issues. Thankfully there is Prodigy Plumbing! I had issues with the main drain at my duplex. I called a friend who knew a guy that came out and told me I should just run a snake and it would be fixed. Well, after renting a snake and spending a whole day running it in every gross drain I could, I got nowhere. With backed up drains and 5 adults 1 child on the property, I had to call the pros. I had been seeing advertisements for Prodigy on Facebook and decided to give them a call.

The gentleman who answered was very polite as I explained my situation. It wasn't long before he had a technician call me directly to setup an appointment. Their technician Matt came to my home on time and quickly got to work. He was very polite and professional and gave me a rundown of what he planned to do to find out what the issues were. Once he found the problem he told me how they would fix it and how much it was going to cost me. To my surprise it was less than I expected. He also had another technician come help him.

They had to change some of the drainage pipe and install a new clean out to solve my problem. All of this happened during memorial day weekend and I was worried it wouldn't get finished until the following week. But fortunately these guys have all kinds of specialty tools that i am sure cost a small fortune that he used to get us flowing again that Sunday. Once they were done and our drain was fixed Matt ran the camera again and let us watch it to make sure there were no more clogs and that we were happy with the service.

Which we most definitely are. Thanks a bunch guys, keep up the good work!

Eldora B.

11/20/2022

Upstairs bathroom sink had been slow to drain for several weeks so I finally looked on Yelp to find a plumber. I requested a quote and received a response right away. Scheduled appointment for next day. Steven came out and he was super personable, professional, and knowledgeable. He cleared the drain and answered all my questions. Would definitely use them again and request Steven! Thanks so much! Oh, I can't forget Sylvia - outstanding customer service!

N H.

7/15/2018

Prodigy Plumbing was a lifesaver. Ozzy arrived early, worked efficiently and saved me alot of stress and money. Best of all he was honest and kind. He even looked at another issue that wasnt related to the original problem. As a single mom I appreciate how he gave suggestions to save money. After a sleepless night I can rest assured Ive found a great plumbing business I can call when I need help. Thanks Ozzy at Prodigy Plumbing!

Pauline P.

10/28/2017

I purchased a new home and hired Prodigy to come out to do the sewer inspection. They were responsive, on time and very thorough. I paid for the video inspection and Robert walked me through the video inspection while he moved the camera through the sewer line. At the end of the inspection, I was given a flash drive with the video on it for my records. Since I was happy with the service, I used them again a few weeks later to check my water heater to make sure that it was secure enough in case of an earthquake. Robert came out again and was very professional and helpful. Also came at the scheduled time. Overall very happy with the service and will use them again for future plumbing needs.

Sara L.

1/14/2022

I called several plumbing services and none could come by on such short notice to deal with my kitchen line back-up. Prodigy promised they would try their best to fit me in, and came through!! They updated me a few times with an updated ETA, and Jake came by just a few hours after my initial call. Jake was courteous and knowledgeable and super friendly to my puppy. He walked me through all of my options for dealing with the issue in the short term and also his suggested treatments for a better, more long term solution. I definitely recommend Prodigy! :)

Amanda E.

10/06/2017 12:00:00 SA

Was referred to Prodigy by our realtor, which worked out great!! Awesome group of guys - they came and fixed a plumbing issue under our kitchen sink in less than an hour. Will definitely use them again!!

Julia L.

12/07/2020 12:00:00 SA

They will rip you off, STAY AWAY! Our kitchen faucet stopped working, so we called prodigy plumbing because they had great reviews on yelp. The plumber barely even looked at the faucet and told me I had to replace the whole faucet. He said there is no way to fix the current one and quoted me around $630 just for installation. It seemed weird to me that they couldn't fix the faucet that was only two years old. So we ended up calling another plumber from Nextdoor, and he fixed the faucet in 15 min and payed him $110. Oh yea, and they will try to upsell you on their yearly membership fee, don't fall for the trap.

Bobby R.

4/16/2015

These guys are phenomenal!!! The five star rating is what it is! I bought a NEW house 5 months ago and my bedroom sink clogged up. Called Prodigy and they came out and handles business. Within 20 minutes the problem was resolved.

They clean up excellent, they are honest, their professional and charged me a fair price.

I am very satisfied with this business. In the future they will always get the business.

Scott M.

5/15/2022

Steven was great. He was knowledgeable, friendly, and professional. He diagnosed the issue, fixed the problem, and took the time to ask my son about Scouting. I would definitely use his services again!

Tom M.

07/10/2023 12:00:00 SA

I wish i could do -5 stars not 1. These people are criminals and belong in jail. I'm a dude who never writes reviews. I'm writing this to hopefully save the next person from their theft. They lied to us and told us, due to a colapsed pipe, we HAD to have a $3,200-$14,000 sewer pipe repair done. Luckily my wife did not believe the lies that their Technician (saleman) told us. She found a REAL plumber from a TRUSTED friend. He came, went over everything thoroughly with us and explained to us, exactly how Prodigy plumbing was lying. He fixed the problem in 25 minutes and charged a couple hundred. We gave him a nice big tip and he left with smiles and miles of great karma. Do yourself a favor and hire a REAL plumber and not Shadigy/Prodigy.

Wendee S.

3/17/2016

We called, they were here within an hour, and were able to quickly fix our water heater. Prompt, efficient and courteous service.

Krista H.

04/04/2019 12:00:00 SA

TONY IS THE MAN!

I had an emergency leak and my sister referred me to them. Everyone I spoke to was so nice and professional. Tony called ahead of time so I was able to head home from work and not have to wait around for someone to show up. When he arrived, he was prepared and immediately got to the root of the issue. He double checked all his work and didn't even charge me! Truly a very smooth process.

I never want a plumbing issue but they are inevitable and I have no doubt that I will be doing business with Prodigy Plumbers in the future. Hands down, the best in the biz. THANK-YOU SO MUCH!

Jenna A.

05/02/2019 12:00:00 SA

I had my kitchen sink backing up on me. I called my home warranty and they sent a Plummer that stayed for about 15 minutes and tried one thing and said they couldn't fix it. I called prodigy plumbing and Robert came. He stayed a couple hours was incredibly thorough and even though he couldn't fix it the first visit he went above and beyond to coordinate with my HOA. Robert and his team came the following week and were able to fix it by some sort of miracle. He again called my neighbors and coordinated with HOA to ensure they should cover it. Overall the best service I have ever received!! Thank you Robert!

Sonu M.

5/16/2017

I have used a number of plumbers over the years for my own home as well as rentals. Prodigy plumbing is not the cheapest but their prices are fair. Their workers are very professional and timely and their work is clean. I had a tenant that complained of a leak in an upstairs bathroom and Prodigy came out and found it was just a caulking issue. They did not charge me for the visit and the tenant was able to repair it himself. If an issue is found, their estimate is in line with other plumbers. Overall am excellent company to deal with.

Joe N.

3/30/2015

What a great experience. I called regarding a concern with our water heater. They found the issue, which didn't require a repair.

They are honest, professional, friendly. I will call on them in the future. Highly recommended!

David C.

1/27/2016

Quick response time and great service. Roy was nice and helpful on the phone. Matt had the replacement parts installed in about 30 mins. I would definitely recommend them.

V M.

12/23/2022

Had a great experience with the Prodigy Team. From my initial call to request service, to completion of the work I experienced professionalism, clean, timely, and friendly staff. Each person that I spoke with was very courteous. Thank you Ozzy, Ralph, Jose and all others that assisted with our project. I would definitely recommend them to friends and family.

Jan L.

02/11/2023 12:00:00 SA

Our plumber of choice. Well organized & punctual. Worth the money they charge. We have used them for about a decade - no issues.

Ashley R.

11/20/2015

Long over due post.... However this company is amazing!!! We had a plumber spend a full day on our work to still not have our stink stop leaking. We called prodigy they came out right away fixed the leak quickly and installed our dishwasher and garbage disposal. We even called them back for an issue we had months later non related to their work and they fixed in minutes with no charge. I will be using them again!!!!!

Marc P.

11/07/2022 12:00:00 SA

Prodigy came out, knocked it out and took care of business. There was no hassle to upgrade or anything. They did a very professional job. Will use them again.

Andy H.

01/05/2023 12:00:00 SA

I had an issue with screws in a pipe and Alexis and Manny took care of it extremely fast, the quality and workmanship is outstanding. They were also both very professional and friendly and answered all my questions, I will definitely be using them for my future plumbing needs, highly recommended.

Tracy H.

12/29/2022

The best plumbers ever. Very professional and courteous and they know what they're doing! I will definitely recommend this company to my friends and family.

Cristina C.

2/14/2022

I'm getting a new washer soon and needed my hot and cold fixtures replaced since they were old. George came out and did such an awesome job. He even identified another issue I didn't know that I had and fixed that as well! He was super fast and professional. Recently I also had Felix come out and replace my bathroom faucet as well. He was so nice. This company is the best!

Brook N.

1/15/2016

We've used Prodigy not only for our house but for my dad's house. Today we had a clogged drain. Matt was here within 2 hours. He unclogged the drain and fixed some other issues that my husband tried to repair but couldn't finish. So glad -- he did everything quickly at a reasonable cost. And everything was clean when he was done too!

Mike D.

8/28/2017

A good plumber, contractor, or barber are hard to find. Luckily, Prodigy Plumbing will solve 1/3 of these problems. I've been a loyal Prodigy customer for almost 5 years, for jobs both big and small, and they always do it right the FIRST TIME!

Recently, our main sewer line (from the late 1950s) was about to burst. Robert came out and found some active leaks and root intrusion. He explained the problem to us, showed us on the camera, and even helped us secure 0% financing to make a costly repair we had not been anticipating.

The whole shop (10 plumbers and 5 trucks) showed up a day later and had a new main sewer line and drains installed, concrete patched, and roots cleared in less than three days. I appreciated the quick response and their making our home a priority without our asking.

After the job was complete, Robert ensured we were happy with the service and even helped me complete some of the required paperwork for a homeowner's insurance claim.

The owner, Mark, and his employees, Robert, Marco, Ozzie, and Cesar have always been my first call. I've had clean-outs, recirculating pumps, toilets installed, and other small jobs completed by Prodigy Plumbing. I always know- plain or fancy, they'll do it right!

Jenny G.

09/12/2014 12:00:00 SA

Mark is friendly, knowledgeable and very professional. I highly recommend him!

Olivia H.

3/13/2018

We called at 10am and requested a same day appointment for a leaking faucet. Tony came to our rescue and was very professional, knowledgeable, and clean. He explained the problem to my mom so patiently and in Spanish lol not once, but many times. Tony was honest and charged us a very reasonable price. The peace of mind knowing that the cabinets and flooring will not continue to get damaged and the leak was fixed for good is priceless. They're my go to plumbing company and we'll request Tony for all our plumbing needs. We highly recommend them!

Kathy L.

10/22/2015

Great job! Quick and efficient. Guy called me when I was outside then came in and got the job done. I was on the phone and he waited patiently until I was done to have me sign to leave. Super quick and helpful. Came out same day.

Mark M.

9/22/2015

I am really happy with Prodigy Plumbing! I had flooding problems in my backyard that I didn't want to push back anymore. After getting estimates, Prodigy was not only the most reasonably priced, but Matt gave me a very clear idea of what needed to be done. Matt communicated with me throughout the process. As I was not present during the work, they took pictures of the work as it was being completed. As the work took a little less time than they estimated, they adjusted the estimate down, which I thought was extremely fair and honest. I also met the owner Mark, who was as friendly and professional as they come. I feel confident that my yard will be able to handle El Nino now.

Joseph B.

1/19/2016

This is my second time using Prodigy and again received great service from them. This time Matt came to check out our problematic toilet. He was up front about the pricing for possible causes and solutions. Luckily, it only required a relatively simple fix and he didn't leave until we were sure the toilet was flushing normally. Furthermore, he gave me a 30 day warranty and a more than fair quote in case the problem returns. Thanks again.

Christine M.

02/08/2017 12:00:00 SA

What can I say about Prodigy Plumbing? AMAZING! I had just moved to Long Beach and missed the City's gas people by 5 minutes and they weren't able to come back to turn on my gas for 5 days! I was in desperate need of hot water and gas in my unit, so I called Prodigy. After confirming my gas meter was not locked by the city, they sent out Matt to come take a look at my unit and turn on the gas. Matt was at my place in two hours and was so helpful, nice, and trustworthy. Matt turned on my gas and even contacted someone to ensure I wouldn't get in trouble with the gas company. I will be getting charged $50 by the City for tampering with a city gas meter, but totally worth it to get my gas going 5 days before the city could have done it. I will definitely be giving them a call again if I ever need a plumber. Excellent service and excellent response! Thanks Prodigy!!!

Lauren R.

10/02/2021 12:00:00 SA

Thank you to Jordan and Luis! my mother was having a panic attack over what transpired with her her toilet and shower. Jordan who took my call was great, professional, responsive, honest, and I KNEW i was in perfect hands, Jordan was able to send one of his guy out ASAP. Luis ( our tech) was very informative about our issue at home, QUICK FIX which i was super happy about, and a total fair price.

Jimmy K.

2/15/2017

We have a yearly sewage problem. Cezar gave me an estimate, providing few options. He was kind enough to go over each options. Few days later, problem came back and I called and made an appointment. Freddy the intaller came in did a superb job. Installed two way sewage and jet clean all the residues. Now I can take a shower instead of going to my brother's house. I was impressed with cezar and Freddy's professionalism. Freddy worked hard to finished the job earlier than I expected. Great job!

David O.

9/19/2022

George was very detailed and explained the issue with the shower situation well. Would recommend again

Justin V.

07/05/2020 12:00:00 SA

I had a big job for prodigy to do which was to repipe the new home I purchased, install a new water heater, water softening system and reverse osmosis system. Jerry was the point man and walked me through the whole process. The job was completed in 2 days (1st day repipe, 2nd day wall patch) and while they weren't the cheapest option I could've chosen or the most expensive they did an amazing job. Shout out to Jerry and Ricardo (and the rest of their crew, big job means more crew members) for doing a great job on my house. I really appreciated that they were able to work with me on the price of the job as I had a few other things I had to do to my newly purchased home. They left my house clean after each day and answered any questions I had. What I really appreciate was the final walk through where Jerry came back on the third day to review all the work his crew did, and the wife and I pointed out a few things that needed to be tweaked a bit (wife with her eagle eye caught a patch of wall that needed repair, and the dishwasher needed to be re-adjusted.) Jerry said no problem we will schedule a time to come back out and fix those issues. They came back within a few days and fixed those issues. I had a great experience with prodigy plumbing and would use them for any of my plumbing needs!!!

Henry G.

7/21/2022

Toilet started leaking and needed taken care of before it got worse. Prodigy came out the next morning and did an excellent job replacing the seal and caulking. Price was reasonable, tech was courteous and professional. Will use them again!

Himal C.

06/01/2021 12:00:00 SA

An amazing experience! I called this morning for an emergency fix and prodigy plumbing scheduled me in right away and kept me informed throughout the process. No mystery on the eta or cost. Edgar was on time, very friendly and was super quick to fix the problem. I'd highly recommend prodigy plumbing.

Tristan D.

9/30/2017

Great work, reliable and excellent services ...These guys do amazing job and very honest....I know because I've used them on my properties...Matt is fantastic... if you ever need plumbing works give these guys a try... You will love the quality of their works...and their price is highly reasonable.

Kristine L.

8/20/2022

Prodigy plumbing back to the rescue!
In between the last 2 reviews and this one I've used them for drain cleaning and some simple installation. Which was always done right as always. Usually it's everything but the kitchen sink (no pun intended). But yep, it was the kitchen sink that gave us trouble now. This time it hit hard and no simple diy solution could deal with this situation. We were lucky to have George again (he helped unclog our shower drain before). He's very kind and explains all the options that can be done. George answered all my questions and got to work right away. We ended up having to get new pipes which was recommended my Phillip H. who was helping that day. They had Juan, another great technician, help out with the rest of the project. Overall, we've always been satisfied with all the work we've received from the Prodigy team. They'll be our family plumber and continue to refer them. ( PS: LOVE their new branding/ look!)

Bill B.

9/13/2021

I have a rental property in Rancho Palos Verdes and I live an hour away. My renters do not speak much English and they have children. When all the toilets backed up it became a serious problem that had to be solved right now. A plumbing company that I had used in the past came out and told me that the sewer line was completely blocked by a root ball and that they would need to breakup the concrete to get down to the problem at a cost of $5,500. This seemed odd to me as I just had the same company come out 2 months ago to do a preventive maintenance clean out. I was certain I wasn't getting the truth. So I contacted Jordan at Prodigy and he sent out technician Ozzy to take a look at the situation. This was a Friday afternoon where traffic is terrible getting to this property and back again. Anyway Ozzy's camera showed no significant blockage after all and the toilets flushed. So the other plumbing company was deceptive & dishonest with me. Ozzy gave me a free estimate to make some future repairs as the line is 65 years old. I am a real estate broker and I will be referring Prodigy Plumbing to all my clients from now on. I want to thank them again for expediting my problematic situation on a very busy day. Bill B

Adrian M.

9/14/2021

Luis De León was great. Fast, easy to talk to, and explained everything for us to understand. Big help.

Mira M.

3/25/2015

I had the pleasure to work with Prodigy Plumbimg just yesterday as I found myself suddenly in the midst of a nasty galvanized pipe leak (due to a pipe as old as the house). Mark and his team came at their earliest convenience, were very professional and helpful from the start. The problem was resolved within 2 hours for very reasonable price. I am excited I don't have to look for a plumber next time as it is not a fun feeling to be stuck with a problem like that and afraid who is going to fix it asap. Count yourself lucky to find this local company!

Roger A.

3/17/2022

I live in a condo building in downtown Long Beach - Cedar Towers - and the HOA uses Prodigy Plumbing. These guys are great. Competent, focused, caring, and nice. Real people, too. No BS. They get the job done. I am always impressed.

John G.

9/22/2021

I called prodigy and spoke to Phil. He said I was out of his normal area but would send someone out to take a look at what we needed. He called back within 20 minutes after getting dispatch to send out Jerry the same day. Literally from call to Phil and Jerry arriving at my home was inside an hour. Very fast and friendly response.
Jerry a senior technician was kind and courteous. He looked under my house and explained options of how to fix my problem. Was very informative. He mentioned they have interest free payment for 18 months if we qualify. All in all the experience was good and informative.

Rajat P.

8/19/2018

The plumber was good, did his job well. Still, I am giving them 3 stars because I had to call them multiple times to get work done.

We had an issue with our garbage disposal. A guy from Prodigy plumber came and told us that we need to install a new one and quoted a price. We bought a new garbage disposal and a different plumber came. He quoted different price and didn't do work. After few days and multiple calls, they said that they will do work at originally quoted price.

They did good job, but with all the hassale its not easy to recommend them.

Angela P.

1/31/2023

Alberto did a good job and fixed our problem.

Jubes I.

4/19/2019

So had an issue with my water heater (12 years old & leaking - my fault for not knowing how to maintain it) so I purchased a water heater, watched a grip of YouTube videos and once I got started, I realized that I was way in over my head on doing this project because it required soldering which I am not proficient at especially when it comes to our household water supply, so I gave up and decided to call around for a plumber.

First place I called (a company that plays numerous commercials on my favorite sports talk radio channel & one they endorsed) couldn't even come out until 2 days later even if I stated it was an emergency (at least in my opinion it was). I was like WTF are you serious? So I searched Yelp and thank God I did.

I came across Prodigy plumbers and saw that they were local and had 600+ reviews & were rated 5 stars, so I said he'll might as well, if I'm going to hire a pro, I want it done right. I called after 6pm and was forwarded to an answering service that told me they would contact me shortly. At first I was like aw damn here we go, I'm probably going to wait like hours before they call but no, Eddie called me in 10 minutes and was at my door in 20.

Eddie pulled up and I told him what was going on and that I needed him to install the new water heater. He was honest and said he wish he could but because of city code the water heater I got was too small in terms of water capacity for the size of my home. I have a 3.5 bath home, and my original water tank was a 50gal, but the one I purchased from Lowe's was a 40 gal (wish the sales guy told me that it wasnt the right size for code; would have saved me the hassle of bringing that big thing to and from there.. smh). He told me that if I were to sell my home in the future it would get dinged on inspection. I purchased it because it was similar in structure size to my original (53 in height) so thought it didn't really matter that it was only 10 gal smaller than my original. Eddie said he could get the correct size tank and one more dependable than the AO Smith tank I purchased (he said parts for that specific make arent readily available and sometimes takes weeks to get from the manufacturer, and I verified that on some blogs I googled up after our talk). He said he could get the new water heater and get on it the next day which was ok because it was already 9pm. He said he wouldn't even charge the on-call fee since he would be there the next day, which was cool in my opinion (it was like $100+). He gave me the quote for the tank & installation & the haul away for the old tank which was about $1800. At first I was like ok I'm going to bite the bullet because it's for my family (wife & 3 daughters) but then I found out that my neighbor paid $2600 for the same one, so I'm happy lol.

As for the installation, Eddie was on time and was done with everything in 2 hours. He even showed me why my old heater crapped out - if you do not take care of your water heater, lots of sediment (looks like fine sand) builds up and creates a layer that makes it harder for the water heater to work and actually makes it work harder and eventually crack it open from all the constant heating. Eddie educated me on how to care for it and how to avoid the same issue from happening in the future. He also educated me on other options that I asked him about like tankless water heaters and water softeners. He didn't try to up sell me on any of it and actually said to stick with the traditional heater because the tankless required venting that would require popping a hole into my ceramic tile roof which he knew I didn't want to do, so that was cool.

If you get Eddie, ask him about his barbecue & baking skills, man knows his food! Thanks so much Eddie & Prodigy Plumbing!

Kevin I.

03/09/2017 12:00:00 SA

Great service from Matt and Kory!! I called in for a main line back up and they tried to snake it but it just didn't work. So it being a little later in the evening (when there supposed to be off) they offered another solution and had to pick up another machine and jet the line. Which did the job!! Matt and Kory thumbs up!! Definitely suggest prodigy plumbing to anyone!

Kevin E.

10/07/2015 12:00:00 SA

This company just came out and fixed my clogged sink after multiple attempts from myself with no luck. The plumber showed up on time and called to let us know he was on his his way. He got to work on the job and put down a drop cloth to keep things clean. Glad we picked this company as the price was right and a job well done.

Rosa E.

9/19/2015

The best team I could've ever found! This team came to my rescue! I had a leak that gave these guys a serious headache (and I mean SERIOUS HEADACHE) and they took on the task and laterally fixed it within hours! I would recommend these guys to anyone-my friends, family, anyone!!! Matt was super helpful and explained everything to me to the T so that I would understand the issue And the resolution. Thank you, Prodigy Plumbers and Thank You, Matt and his team!!!!

Lisa C.

12/21/2020

Excellent customer service you get what you paid for I'm a repeated customer used them for water heater replacement washer leak fix and bathtub leak don't think I'll ever go w another plumbing company again reasonable pricing and professional

Brian F.

12/06/2019 12:00:00 SA

Jerry and jerry were great. They came on time and were very friendly and professional. They spent a ton of time in my difficult job and got the job done. Appreciate their hard work and dedication. Will definitely recommend to friends and family and call again if we have any further problems.

Lou P.

02/02/2021 12:00:00 SA

I just want to thank Jerry & Jerry from Prodigy Plumbing. They came to the house and started diagnosing the situation, within 5 minutes they found that the pipes in the wall was leaking. Took them about an hour to solve the problem. Nice guys and I highly recommend Prodigy Plumbing. Thanks again for your hard work.

Yanet L.

3/16/2020

Excellent service from beginning to end. I needed my kitchen sink faucet changed and Steve arrived promptly. He was courteous, friendly, professional and did the job in no time! Will definitely use this company again! Thank you!

Y G.

3/22/2014

Mark is the best there is! No need to look for another Plumber 5 stars! He is polite and very professional . Had a tenant in our condo parking garage who backed into a water pipe and busted it open water was spraying everywhere! Mark got there quickly and fixed it right away and at a great price .

Daniel H.

6/16/2020

All around excellent experience with the tech Bob and Prodigy Plumbing! I needed some pipes relocated to repaint the garage. Bob did a clean install and made my garage look a lot better. He was informative, personable, and timely. Everything from the initial contact to job completion was smooth and accurate. I appreciate the outstanding service and I highly recommend Bob and Prodigy Plumbing!

Thanh L.

03/02/2016 12:00:00 SA

Prodigy Plumbing was absolutely wonderful to work with. Called their number and spoke to Roy about getting a quote over the phone. Got my quote AND an appointment to meet with the technician, next day! Thanks Roy!
Matt gave me a courtesy call to let me know that he was on his way, showed up to the work site and was able to install a water line to my refrigerator in under 30 min?! He was knowledgeable, professional and personable.

How can you beat that? A vendor who is honest, friendly, professional, prompt and skilled. If you are in the Long Beach area or close by and need a plumber, look no further. Thank you for existing!

Tomoko G.

7/18/2021

Prodigy plumbing was very courteous and came out to clear our drain on a hot Sunday afternoon. Steven, our technician, cleared our drain but unfortunately, it looks like it's a bit more work needed for clearing the sewer to the street. We need to think about what to do next since it will cost a small fortune. Thank you Steven for coming out on this hot day.

Jp P.

9/24/2021

My first call was back in February 2021. I was hesitant because of Covid. But Jerry and his partner came in with a mask and shoe covers ready to go which put me right at ease. He took care of slow drain I was having with the tub and removed the blockage. He also fixed additional work that wasn't scheduled which was a leak in my sink. All of this within 45 mins.

The other tangibles I really liked are:
-paperless transaction
- images of before and after
- receipts via email and I paid directly on their mobil device.

So fast forward to September 22. The wifey mentions that our tub is slowly draining again. So without hesitation I searched the invoice via email. Called Prodigy and was able to Schedule a visit in two days

So lucky me Jerry returns and we were able to reconnect from the past visit.

He checked out the drain and determined that it was superficial and without hesitation he took care of the issue not one but both of our tubs was cleaned out without charge. I appreciate the gesture and he knows the value of repeat and lifetime customer which I have now become. Shouts out to Jerry for taking care of the issue and Prodigy for having great people on your team!

Best,
JP

Ryan R.

8/31/2015

Ozzy is amazing! The first time I met him he fixed my gas line for a new stove and then he just fixed my shower valves that weren't right. Would recommend Prodigy and Ozzy to everyone!

Cindy T.

06/10/2017 12:00:00 SA

Kory, Kory, Kory: My first time to hire a plumber and what a marvelous gentleman and knowledgeable plumber. He was prompt, courteous, smart, kind, thorough, and careful of my property. I couldn't be happier with my experience and will definitely keep Prodigy on file for the future. (Very reasonable prices, too.)

Highly recommend!!!!

Valerie G.

3/14/2023

I could not be more happy with the services this company provided. Plumbing problems can be such a major stressor and these guys get the job done. Big thank you to Alexis, Juan and Steven for your fast and efficient work. They came out, diagnosed the issue and took extra time to explain what was going on and what needed to be done. The job was scheduled and taken care of in a day, despite the fact that they had to break up concrete in the back yard. I definitely recommend this company, and hope I can request these guys in the future.

Jessica F.

1/17/2019

I called prodigy plumbing because our water heater stopped working. They were able to get someone out the same day, actually within a couple hours! Our technician was David Gracia. He was very professional and insightful on suggesting what we should and shouldn't do. He let us know what to use and not spend our money on. I will definitely be calling prodigy plumbing and David personally.

Dicester A.

02/01/2016 12:00:00 SA

Have to say I received excellent service from Prodigy Plumbing in Long Beach. Matt was right on time and got to the source of problem right away and repaired it quickly at a reasonable price! Two thumbs up/5 star on Yelp, for on-time, quick repair, reasonable pricing (Yelp fans get a discount) knowledgable plumber. No regrets from Dice/ Andrew from LB

R Y.

01/08/2022 12:00:00 SA

Alexis did a tankless water heater filter service and drain maintenance for our home. Very thorough and professional. Highly recommended.

Diane W.

2/19/2016

Had a wet floor in my bedroom closet that one plumbing company could not or would not deal with. Called Prodigy Plumbing, Ozzie came RIGHT AWAY to investigate and quickly found the problem, got a go-ahead from my HOA, then Ozzie and his assistant quickly fixed the water leak in the wall of the condo unit directly above mine with minimal disruption in my unit. From now on, Prodigy will be my go-to plumbing company. No need to call anyone else. Got the job done professionally, quickly, courteously, and without any hassle. I highly recommend Prodigy Plumbing!

Ray W.

9/29/2015

Mark and his crews at Prodigy are the absolute best. Had a main line clog on Saturday morning and was able to have the clog cleared by Saturday evening. He also sent a camera down the line and found the clay line was broken due to tree roots growing in there. Came back on Tuesday to repair underground pipe. You would think this would be an arm and leg job but the cost for both trips was very reasonable. I would recommend Prodigy and will definitely use them again. Thanks Mark

Uric D.

12/26/2022

Although I have used their services in the past, they've stated that they do not service condos anymore because of staffing issues. I have a water leak that is damaging my hardwood so from a customer's standpoint they are telling me that single family home customers are more important.

Raj S.

02/03/2017 12:00:00 SA

Matt, from prodigy plumbing, came to do a sewer Inspection and subsequently doing a snaking for us. He was professional and very skillful. He patiently explained what he was doing, answered our questions, and educated us on future maintenance. And even more important to me, he comes across as someone who genuinely cares to do a great job. That's a quality hard to find.

Michael C.

02/11/2019 12:00:00 SA

i could not recommend prodigy---they do not itemize the work that was performed-i had to call them for an explanation.
very expensive--the plumber that was sent was extremely nice,he deserves all the.-eulogy-for this company.
he gets 10 stars

Charlie M.

6/26/2023

Started out well with Prodigy Plumbing. They spotted things a previous plumber did not do correctly and provided services at a reasonable rate with good craftsmanship. However, there were a few poor experiences that bring this down to a 3-star review.

I had some vertical pipes replaced for my washer drain. The tech who identified the failure informed me that they would need to demo some drywall and that would be included in their work. When I got the quote, I noticed drywall repair wasn't included. The tech tried to squeeze out another $300 for the repair, which they ended up just doing for free anyway... so that was just awkward for no reason.

The big reason for prompting this review is the most recent HVAC job I gave them. I was supposed to have preventative maintenance scheduled immediately after the install was done. After they finished the job in April, I'm going into July without figuring out why there was odor in my AC system...

Edwin K.

08/06/2022 12:00:00 SA

My HVAC drain was plugged, and Prodigy Plumbing responded quickly, cleared the blockage and installed a see-through connection to check for future problems. They cleaned the air filter as well. They left the area clean. Price seemed on the high side, but service was excellent.

Raymond Y.

10/29/2021

Great service and great response time! The plumber who came in, Alexis, was such a great plumber. Not only did he get the job done with the most effort and professionalism, he was happy to explain to me how the toilet lines work. Another great thing is that he honored the 30 day warranty, and the second time we had found the source of the clog in our toilet. Thank you!

Maili B.

12/05/2021 12:00:00 SA

Steven is an amazing plumber. Not only did he trouble shoot and repair our difficult plumbing emergency but he did it while mitigating a stressful situation for my family. Mark and Steven have a customer for life now! Thanks guys!

Melissa B.

03/08/2022 12:00:00 SA

Showed up on time, fixed my problem, and was very courteous. Highly recommend Prodigy Plumbing.

Damien And Ricci H.

03/06/2014 12:00:00 SA

Called Mark to have my refrigerator water/ice maker line connected to my kitchen sink. The apartment complex i moved to, their maintenance personnel didn't feel comfortable doing this job. Mark was very pleasant over the phone and accommodating with setting a schedule for this to be done. He arrived 30 mins early and took his time to make sure the job was done properly.. During his time there he was super personable and open about his personal life which made me feel more comfortable about the person he is and how he runs his business. I will definitely use his services again and pass along his business cards to my family and friends. What i liked most of all is that he took the time hisself to come and do this little job when he could have had one of his employees do it. Not to mention, he is BONDED AND INSURED . Thanks again!

Rachel M.

01/03/2023 12:00:00 SA

As we took showers and baths, we heard gurgling noises coming from the toilet. I researched the problem and decided to call Prodigy the next day. Spoke to Philip. He was very responsive.

Jerry was the technician who came to our house on Dec. 31, 2022, to deal with the problem. Jerry was knowledgeable and very good at explaining our plumbing problems. We were happy with the fix Jerry did to the problem at hand.

Thank you, Jerry and Prodigy.

Craig A.

7/14/2015

Can't remember the employee's name that came out but he was great. I thought I may have had a leak inside my wall. He came out and in just a few minutes found there was no leak and didn't even charge me. He was here about 5 min. I'll be calling them out for any future plumbing issues for sure. That's what I call customer service!

Kelly S.

04/03/2015 12:00:00 SA

My first impression of Prodigy Plumbing was Do these guys actually take time off? Because I got an answer to my query about fixing an old water heater at 9:43 PM the day I called them.

Wow.

My second impression - kindness. I spoke with and emailed Mark several times about my problem (fixing a control valve for a 1989 water heater that I wanted to save.) and he was always kind, polite, and fun to talk to. Also honest. He quoted me $280 parts and labor for the job of replacing the valve.

Ozzie, the nicest plumber ever (and I come from a family of plumbers, so I don't say that lightly!) came out, took a look at my poor valve, and told me honestly that the one he'd been given wouldn't work. Then he showed me why - the hole arrangements were completely backwards on the older models. He told me he'd go out and get a universal valve, no problem. Hopefully, it would work.

He not only replaced the valve successfully, he showed my that my old warhorse of a heater was clogged with sediment. It's functional, but not energy efficient, and he gave me advice on which heater he'd chose as a replacement. He also gave me a rudimentary plumbing education - here's where the main line is, here's where the street line starts. Here's how you turn it on, slowly at first, so as not to create a pressure embolism and cause problems if you have metal fatigue.

Ozzie is the best. Honestly.

I chose Prodigy Plumbing because of all the good Yelp reviews, and I'm glad to say that they're not wrong. Prodigy is an honest company, run by hardworking, polite, nice folks who are very good at what they do. They're professional, clean-cut, clean their workspace, and are awesome to talk to. It's a pleasure to work with them, and to have faith that they'll be there, honoring their warranty and just doing awesome work, if I need to call them.

These guys should arrive with capes on and theme music playing.

Lorena B.

2/14/2017

Before making the appointment, we sent a message over the weekend and they were great about responding and we were able to set up an appointment as soon as Tuesday morning. We had to get our drain that services the washer and the kitchen sink hydro jetted and we also had to get a water pressure valve installed. They did a great job, walked me through the process, and answered any questions I had along the way. I would recommend their services to anyone.

Jane M.

10/16/2015

Matt from Prodigy Plumbing replaced 2 toilets for us and he was absolutely awesome. Very professional and timely. Would recommend them hands down, one of the best plumbing experiences I've ever had.

Aisha S.

06/01/2017 12:00:00 SA

They are super efficient, and very knowledgeable. We have been fortunate enough to have the same plumber come to our house for a variety of things and he is always able to explain what is happening, even diagnosed a likely problem just by smelling a certain odor that we haven't reenable to figure out. They do quick work and really nice.

James L.

1/21/2021

I had them come out for an estimate for my storm drains backing up. they were the third plumbing company that i contacted. Alexis was the plumber who came out. just as i thought, the underground pipe would need to be fixed and concrete broken up. alexis was very professional and understanding. He gave me options for the concrete and this company was very fair with their pricing. i have decided to try out a sump pump first before i start breaking up the ground. if the sump pump doesn't work, this will be the company that i go to. thank you! my wife wants to remodel the whole backyard in the future so i may do the piping then because the ground will be broken up anyway.

Andrew K.

4/19/2021

I had some old leaky pipes replaced to copper and also added a water pressure regulator. The two people who showed up did a very good and professional job. I would not hesitate to reach out again in the future to get some additional pipes replaced to copper.

RandK B.

10/20/2015

These guys are great. They have come to my rescue on more than one occasion and I would use them again in a heartbeat!

Ted N.

9/13/2016

Caesar came out on time and fixed my kitchen sink strainer and p trap leak. Rate was fair and work was done professionally .

Sean S.

03/09/2019 12:00:00 SA

I had an emergency pipe leakage Friday night and of the 6 plumbers I called, I was lucky Tony picked up. He was incredibly helpful on our phone call and when he came the next day, to assess the situation, couldn't have been more professional and friendly. I will definitely use Prodigy for any future work and cannot recommend them highly enough.

Ben L.

2/27/2017

Matt and Cory did a fantastic job. Super honest. A real stand up company. Highly recommend. We had a clogged drain. They where quick and professional. It's hard to find a good plumber. I've tried several. Just read the rest of the reviews and hire these guys with confidence.

Beatrix W.

06/09/2016 12:00:00 SA

I called Prodigy because we were concerned about a sewer line that needed scoping. Matt came out and looked at the issue and recommended not scoping because he could see no cause for it. He didn't want to waste money on an unnecessary procedure. I appreciate the honesty and responsiveness of Matt and his team, I will reccomend them to anyone and use them for any future plumbing.

Kristina F.

08/07/2022 12:00:00 SA

We weren't able to get approval from our landlords so no comment on their quality of work, but Steven was very transparent, honest, and patient when he came to assess the problem and offer solutions. We really appreciated it!

Jocelyn L.

01/10/2014 12:00:00 SA

It's hard to find good, honest people that aren't just in the business to maximize profits. Unless, you are a plumber yourself, you have to trust and rely on someone else about your plumbing issue. With Mark (Prodigy Plumbing), you definitely get the feeling that he's their to service your plumbing issues and NOT make a bigger sale. I had three seperate plumbing issues and he was quick and clean. He gave pointers and recommendations. I'm so glad I called, Mark is definitely going to be a permanent contact for all my plumbing issues and I will definitely recommend him to friends and family.

Jayvee V.

4/26/2023

Due to a clog piping and drainage, we had called the previous plumber who did our kitchen drainage and disposal... after scheduling, he never showed up as promised. So we called Prodigy Plumbing to inspect and fix the issue.

Alberto was the plumber who came out to check the issue. He explained how the process is and how to fix it. He was very friendly and professional. He took care of the issue and explained if there would be future issue just in case.

Definitely, I would refer him and Prodigy Plumbing to do future work if anything new arises. It's good to know that they do take their industry seriously for homeowners who don't know too much about plumbing.

Nancy K.

11/13/2015

I have had both Mark and Matt out to the house to fix plumbing problems. They are fast, efficient and reasonable. They make helpful suggestions and explain everything in detail. Matt just finished up a job with us. I called them and less than 1/2 hour later he was here to clear out our back-up. I am so impressed with how confident, professional, efficient and kind they are. I will use them again and will recommend them to my neighbors, family and friends.

Charles S.

2/15/2014

Really excellent plumber! Went above and beyond in installing a new outside faucet. After getting several quotes from other plumbers ranging from outrageous to painfully expensive, his quote was much lower and he was quick to asses the best way to do the job. The quality of work is outstanding and completed on time.

Shairrie V.

08/05/2022 12:00:00 SA

So, we haven't scheduled work yet, but the plumber did a very thorough investigation under the house and took many photos even praising the beautiful replumbing work from a few years back. He found 3 issues that we will have addressed and we're looking forward to getting that done. We were very impressed with his professional, personal, detailed work. This far, I highly recommend Prodigy.

Brian S.

3/18/2017

Upon further inspection of this installation by a new plumber, the hot and cold hoses were installed by Ozzy backwards- hot went to cold and cold went to hot. All this time we were washing clothes with the wrong water temps!

Tobby L.

4/21/2015

Prodigy Plumbing saved the day. I have international guests showing up tomorrow to stay at our home for the next few days. 3:30 pm in the afternoon, we have a horrible plumbing problem which renders our one and only toilet useless. I have a home warranty and called for emergency service. They can't get anyone here till tomorrow afternoon at 3 pm. Luckily, my home warranty allows for me to get service myself and get reimbursed. I found Prodigy Plumbing here onYelp and gave them a call.

Got an answer right away and was amazed to be able to get a plumber out to my house within 30 minutes. Ozzy was and polite and did a great job repairing our plumbing issue. It wasn't as straight forward as he originally thought but he was able to complete the repair within a reasonable amount of time. He cleaned up everything after the repair and even used cleaners to sanitize/clean the bathroom.

Definitely recommend them and I have them now in my phone book and Yelp bookmark for next time.

Tony C.

12/20/2017

These guys are great. Super friendly, reliable, prefessional, clean and the prices are fair. I have found a plumbing company that knows how to treat their customers.

Daniela C.

7/19/2019

Jerry showed up on time for a quote and fixed the garbage disposal and was kind enough to take a look at my sisters sink (who lives next door) which had broken the night before. Thank you so much for being honest, reliable and flexible.

Ladi V.

5/19/2015

Friday morning started with flooded garage floor. Broken pipe behind the water heater was the culprit. Plumber I have used in the past found the job bit too ambitious and recomended Prodigy Plumbing. Mark and Cesar did great job repairing the pipes as well as installing a new water heater all at very reasonable price. Thanks! LJ, Long Beach

Natasha C.

09/04/2014 12:00:00 SA

Thank you Yelpers, for helping me find Mark at Prodigy! Professional, personable, attentive, communicative, knowledgable, experienced and reasonable. Oh! And trustworthy too. What an awesome find! He did a video scope of my pipes and we found roots and breaks - and now we can repair them before I put new concrete in. Great experience!

Andrea G.

02/01/2021 12:00:00 SA

I found them in yelp and loved the ratings so I decided to call. Ashley took our call and was super helpful we gave her a quick description of the problem and she send us someone within hours. Dispatched reached out to confirm the arrival of the technician. Luis De Leon was the technician that was sent to us, he was absolutely AWESOME!! He showed us exactly what was the problem and gave my husband and I a few options. I didn't feel like I was getting ripped off or that I was being pressured. Made me want to definitely give them future business. I recommend this company!

Teresa P.

7/26/2022

Adding to my review, we had another plumbing issue with sprinkler pipes starting to flood our yard. I called the office in a panic, thinking it might be related to work we had done. Jerry was at our house within 20 minutes. He checked things, found a solution and was incredibly helpful!!

Katherine F.

2/18/2019

We needed a new toilet in our guest bathroom. I'm very impressed at how fast and efficient they are ! We scored and got Matt who was very pleasant. I think the bathroom was cleaner when he left then when he came in. Needless to say I lo be requesting Matt for all other plumbing needs. Great price looks terrific and we couldn't be happier! Thank you!

Lindsey H.

7/26/2018

I have a client in escrow on a house in Long Beach and Robert has helped us inspect and also reinspect the sewer line. He was thorough, communicative, and helpful, especially in coordinating the reinspection. He was on time as well. Would definitely recommend Prodigy and Robert's services to anyone!

Caroline D.

7/13/2023

You hate to have to call a plumber but these guys are great! They've helped us out now in two emergency situations and, I swear, each person they send out is nicer than the last! We also used them for an HVAC inspection and plan to continue to do work with them in the future. Shoutout to Jerry and the rest of the team for being so awesome and easy to work with!

Erik B.

06/12/2020 12:00:00 SA

After some research I decided to get quote from Prodigy due to both their reputation and being a veteran owned company. I had Bob come out for the quote and he was friendly, genuine, professional, and transparent regarding the install. This sold me on Prodigy and the install exceeded my expectations. I would highly recommend them to anyone, and will call Prodigy and request Bob again for any future needs.

Thida M.

4/26/2017

I had called Prodigy late Monday afternoon and they were able to get someone in stat for the office. I was surprised as I was preparing to go over appointment times and dates for another day. John called us within the hour to let us know he was on his way and that'll it'll take about 20 minutes. He arrived, took a quick look and arranged to come back the following day at 10:00 am. That morning came and I figured I can run an errand for the office before he arrives since I was pressed for time but as I was walking out at about 9:15 am, John was already outside in the back of the van, cleaning and organizing his tools. That left a really good impression on me. It shows that he enjoys what he does and is trying to be as efficient as possible. Anyway, I asked if he would like to start now instead of waiting and with the biggest smile, he said he would love to. He was in and out and everything was smooth sailing. I had a laundry list of things to do so finding him outside early was so helpful for me. John provided excellent service, was clear and was so nice. I'd request for John again should there be any issues. Thanks!

Mark G.

8/15/2016

My kitchen sink was clogged and my garbage disposal needed to be replaced. Matt arrived on time got the job done in about 30 minutes. I'd definitely recommend this plumbing company. Seems like they genuinely care about doing good work and making people happy. The guy I spoke with on the phone was also very helpful, giving me tips for buying a new garbage disposal.

Monica I.

03/12/2020 12:00:00 SA

Luis and Tony came out to fix a gas pipe for my new kitchen and did such a great job explaining the job and what they needed to do to fix the problem. They along with Ken gave us piece of mind when hiring their company. They were clean, thorough and quick to keep me informed of how the job was going. Luis and Tony were great to work with. Great service from the entire team.

S C.

10/15/2020

Definitely the best plumbing service I have tried. Tony was professional but friendly and actually surprised me with a new water heater the same afternoon. Great work, which I truly appreciate! I will definitely be a repeat customer, should the need arise. I rarely can say that I was really impressed with a plumber's service, but that is the case here. Good job Tony!

Daniel M.

06/05/2015 12:00:00 SA

Stay away from all those Big, Overpriced companies...Prodigy Plumbing is quick, friendly, and extremely well priced! Had a small water line hook-up to the fridge, Ozzy came out the very next day and had my water and ice maker running. I'm a brand new rental property owner and I know exactly who to contact whenever something goes wrong. Thanks guys!

Ryan M.

11/07/2016 12:00:00 SA

Let me start by saying that I got 4 different quotes from highly rated/reviewed plumbing companies here on Yelp. Matt Down came out to our house & was very thorough, asked questions, took measurements, used different tools to gauge/measure & ran a video in the piping (for free) so he could give a proper assessment/quote. I actually had one company that came out & gave me a quote that didn't even run a video in the pipes (they were going to charge me $200+ to run the video). Not only was Prodigy the most professional/thorough when diagnosing the problem, but they just so happened to be the LEAST EXPENSIVE too, so for us it was a no-brainer!

My main pipe (still the original clay type) had several areas that were damaged by roots & age & needed to be replaced. Matt suggested a pipe-burst for the majority & the main pipe going out to the street he recommended to re-line the inside, so we went his suggestions.

Matt & his crew (led by Marco) showed up to my house on Monday morning ready to work (despite a little bit of rain) & began to prep the area by digging. For the scope of work that needed to be done, I figured they would be there all week, but Matt assured me they would probably be wrapped up by Wednesday or Thursday at the latest & we would only be unable to use the water for about 6-8 hours on their final day there. As their work progressed, Matt would give me updates on what they were doing & even sent me some pictures. Sure enough, by Tuesday afternoon/evening, the work was complete, we were able to use our water again & the crew came back on Wednesday morning to put back the dirt/grass in our front yard. They also installed a 2-way cleanout in our front yard because we didn't have one in the front.

*Just a small complaint* (if you want to call it that), the crew did notice that I didn't have a water emergency shut-off valve installed so if a pipe were to burst in the future, I would have to shut off the water from the valve on the sidewalk which requires a special type of tool. The work was already completed & Matt said that they probably should have suggested/installed one while they were doing the work so now I will have to call them back to install the shut-off valve (which he quoted to be about $200-$300). I wish I would have known because I would have just taken care of it while they were doing the other work. This doesn't, however, effect the 5 star rating we chose to give them.

It's been a few weeks & the plumbing has been perfect so far! If we ever have plumbing problems in the future, they will definitely be the first that we call! Great job, Prodigy Plumbing team! Thanks for your great, honest work!

Rachel W.

10/13/2022

Our fireplace gas line needed to be repaired and looked like it was going to be a little tricky. Alexis and Juan G came out quickly and fixed it no problem! They were so friendly, communicative, and professional! I also asked if I could get their opinion on another plumbing issue in our house while I had them there and they took their time to check it out and give me some helpful advice. They were also very nice to our crazy dog. Highly recommend and will definitely be using them for any plumbing needs we have in the future!

Mallory L.

10/31/2017

Matt was a wonderful help and had perfect work ethic. Thank you for taking the time to do great work. As a property manager-I will be sure to use your services again. A+ job, highly recommended

Jimmy J.

03/11/2014 12:00:00 SA

I called Mark when I was opening up 1246 Barber Shop in Long Beach, the building was built in the 1920's and I needed some plumbing done to bring us up to code with state requirements. Mark had some great ideas to make this happen without tearing apart 20 feet of concrete.

Without Prodigy Plumbing I'd have been completely lost (and broke by the time we finished.)

Don't let Mark's youthful good looks fool you, this guy knows what he's doing.

Robert L.

9/15/2015

Gave prodigy a call to locate a gas leak (gas company shutoff our meter and service) at our newly renovated property. Mike came to our rescue the next day and quickly located leak and fixed it. While he was at the crawl space below our house, he also capped off a open sewer opening. A+ service and very professional.

M O.

1/18/2017

I've used Prodigy twice now, and both times they have been fast, efficient and reliable.

Patti K.

5/26/2021

Had an issue with my upstairs toilet, they scheduled for a tech to come out and called to let me know the time frame they would be out to take a look. Alexis was very helpful and found a solution that quickly fixed our issue. He was very courteous and wore his booties inside the house. Would highly recommend! They emailed me the receipt with photos. Thank you!

Barbra S.

8/30/2021

Osiel was wonderful! Gave us options about handling roots in pipes. Very professional and great at explaining procedures!

Travis H.

5/17/2022

Prodigy repiped my house for a competitive price to other companies and got it done in 4 days. I'm very happy with their customer service, Shane and Juan were able to fix an error that had been troubling me for a while and I'd use them again without a doubt.

Sam S.

8/23/2016

Matt Down of Prodigy Plumbing is the most honest and nicest plumber that we have ever used. They are the only ones I will ever call in case of future needs. We had a complex problem and Matt came out at the expected time and looked over the problem but could not find a solution. He made a few suggestions for consulting someone else. We paid him the visit fee and called this other guy who could not find the problem either. Matt then came back as he said he would and spent hours opening up drywall till he found the problem and he did not charge us anything. It's hard to beleive that there are such honest and hardworking people anymore.
Give them a call and you won't regret it.

Cari P.

06/03/2021 12:00:00 SA

I'm glad I found Prodigy on Yelp. They are really professional and they run the company as such. When you call in there's always someone that answers the phone and schedule your appointment. And they actually show up unlike other plumbers that too often don't show up. Today Art came out to fix my bathtub shower handles that they had installed last week but it started dripping and one handle was a bit loose. He spent a good deal of time working on it to make sure that it adjusted right. He was very professional and very diligent. Thanks Art.

karen h.

12/01/2015 12:00:00 SA

Fast professional service. Came out within 2 hours to fix our exploded old galvanized kitchen line. Matt our tech gave us clear recommendations and got the job done. Will definitely use again.

Dawn M.

09/01/2019 12:00:00 SA

We had a water heater problem which we were able to resolve, however Matt got back to us quickly with his professional advise and was able to put us on his schedule. Due to the amazing Yelp reviews and personal communication we will be calling on Prodigy in the future. Thanks for conducting your business with excellent customer service.

Dinh L.

10/17/2021

Our plumber was Jerry. He's excellent! He really went above and beyond to make sure that our issue is addressed. Super professional guy, who was dedicated to helping my parents, who are 2 senior citizens.

It looks like Prodigy Plumbing is in high demand and could use some more employees, because Jerry had to cover for someone and drove from LA to the OC in traffic and was 2 hours late for our appointment time. But Jordan at the call center kept me informed the whole time of Jerry's progress. Other than that, this company was great. I am asking them to come back to fix our heater furnace.

AS R.

2/23/2021

I called Prodigy Plumbing because of all of the positive Yelp reviews. And after using the company, I would absolutely recommend them. They were a pleasure to work with from the start.

Not only was Eliza professional and polite when taking customer information, she was also knowledgeable to answer any plumbing questions. She promptly messaged me back on Yelp and had good follow through.

Luis was our technician for the water heater maintenance, and he arrived within the given two-hour timeframe. He patiently answered all of my plumbing questions and communicated with me along the process. The water heater needed a cap, he didn't have one on hand, so he did a quick drive to the nearest hardware store to get one. Additionally, he did a thorough visual inspection of the plumbing at our house and left us with many pictures for reference. He also kindly provided estimates for possible future projects.

All in all, it was a good experience and I would definitely use them again for any future plumbing needs.

Kateri C.

9/22/2019

Prodigy Plumbing (Matt and Dustin) exceeded expectations. Came on short notice. Brought the proper tools. Respectful of property (wore shoe covers). Encountered unexpected problems, but brought help to finish in one visit and didn't charge extra. In fact, the bill was less than the estimate. Offered to help with things outside the original ask for no charge. Would definitely hire again.

Erika V.

07/02/2021 12:00:00 SA

These guys were awesome! A huge thank you to Ozzy! He was so great answered all of our questions. Also a huge thank you to Garrett B and Juan for the moral support. We will definitely be calling them again if we ever have any plumbing problems!

Barbara T.

11/03/2016 12:00:00 SA

This is a great company. I have used it several times and I have always received the best service I can ask for. The company owner is very attentive and always replies to my messages really fast. Mark has owned this business for years and he has turned it into one of the most reliable plumbing companies in town. Roy has been very helpful too, in several occasions he helped me unclog and old pipe that was getting rusty due to inactivity and lack of use. Thanks Mark & Roy!

Edgar P.

04/05/2021 12:00:00 SA

Alexis came today and he was awesome. He came right on time, worked extremely quickly and cleanly. Price was reasonable, and he was in and out in about 30 min total. Amazing service! I have to say too that the customer service staff is amazing too. This is my third time using prodigy and the admin staff has been amazing each time. Thank you all for your all that you do to service your customers!

Anthony M.

12/02/2016 12:00:00 SA

Matt Down of Prodigy Plumbing is as good as it gets!

Seriously, Matt went the extra mile to diagnose my plumbing problem (backed up sewer which was affecting my bathroom) and made every attempt to solve this issue within a very limited budget. I appreciate his professionalism while thinking outside the box to solve the issue with creativity and good, old-fashioned elbow grease. Every time we were hit with a block (pun intended), Matt continued to tackle the issue until he was successful. Very much appreciated!

If all the plumbers at Prodigy are like this, no wonder why they have so many good reviews. Kudos to an honest, well run company!

Leah N.

03/09/2019 12:00:00 SA

Tony came out when we had an mainline sewer emergency at 9:30pm on a Saturday in less than half and hour and gave a very fair price. He was extremely professional and has all the technology to find, clear and diagnose very quickly. He gave us different options for long term prevention. Very impressed and would recommend to anyone.

Andrew P.

5/18/2020

We had an issue with our hot water heater. After contacting a few other plumbers who did not seem to want to come out and look at the issue, we called Prodigy. Bob from Prodigy came out and helped diagnose the issue. He was patient with my questions, and took extra steps to make sure we knew exactly what parts we needed to order. I will definitely contact Prodigy again if we have any issues.

Rick C.

9/24/2022

Mark arrived today and on time ! I could hardly believe how courteous and respectful he was. I showed him the issue I had and he laid out various options for me to consider. Was not pushy at all. I would and will highly recommend Prodigy plumbing.

Mike P.

11/04/2021 12:00:00 SA

I used Prodigy previously at my home and this time had a plumbing emergency at one of our branch offices. I called them and they were there inside of 45 minutes. Shane the tech resolved the issue quickly and communicated with me before and after the job. Excellent service!

David G.

2/19/2020

I needed a flush of my plumbing system and they did a great job. Best part was they did not overcharge me. They understood repeat business is the most successful.

Edward K.

03/12/2021 12:00:00 SA

Alexis quickly identified and fixed the leaky hose attached to the toilet. Very fast and professional!

Cheryl S.

3/14/2015

I HIGHLY recommend Protigy Plumbing. Had our 60 year old plumbing changed to copper. Mark is very knowledgeable, professional, nice & honest. His crew (Ozzy, Marco & Carlos) are also very knowledgable, hardworking & friendly. They spent three days working and after they left each day everything was spotless! We are very happy with our new plumbing, if you need plumbing work please use Protigy Plumbing!

Elsie N.

4/19/2023

Alberto with Prodigy Plumbing went beyond the call of duty to help my 81 year old Mom with putting back her toilet after work was done in her bathroom. Alberto also connected us to different companies to help behind the scenes with asbestos testing, asbestos abatement, and restoration. I am grateful that Alberto was available with short notice to help in the middle of the project and also thankful to Phil for scheduling Alberto at my request ! I highly recommend Alberto and the Prodigy Team !

Theo A.

05/09/2023 12:00:00 SA

Honest plumbers. Needed a gas line extended to accommodate a new stove. Spoke to a few other plumbers who tried to extend to a much larger project. I guess there wasn't enough $$ in a simple extension to make it worth their time. Prodigy was the only company to honestly bid the project.

Prodigy was able to handle the project quickly at the price that we agreed on. I'd definitely use them again.

Shabnam E.

09/04/2022 12:00:00 SA

The immediate response was really helpful considering the holiday weekend- they relived us from stressing about the water heater to be broken.

Sabrina D.

10/18/2022

We just bought a new house and needed some minor plumbing items done. Our realtor recommended Prodigy and we're so glad they did! The entire process was easy and efficient. Alexis was incredibly friendly, explained everything, and took care to show his work once completed. We highly recommend them and will definitely want to have Alexis do all our repairs going forward!!

Diana D.

11/02/2016 12:00:00 SA

Need a plumber? Look NO FURTHER !! Had a clogged up toilet and shower. Owner of the building made an appointment and was given a 2 hour window, which if you've ever had to call a plumber before, is much better that the 9-5 window we've been given in the past. Vincent showed up on time and even gave me a courtesy call informing me he was on his way. He went straight to work and went above what was asked of him. Vincent was friendly, fast and professional! Prodigy Plumbing will be our go to from now on!! Thanks again Vincent!!

Charles P.

8/22/2017

Very satisfied with the service these folks offered there's basically two things I look for first did they fix the job that was needed and two most of all the customer service, both categories are five star to me.. Matt I think was my plumbers name, was very friendly and patient in explaining things that were wrong with my toilets plumbing, I don't hope to see you soon lol, but when I do need plumbing again u have my business

Teresa S.

06/08/2022 12:00:00 SA

Found this business while house sitting for my sister. Phil was awesome I called in a panic about no hot water, a funky smell in one of the showers and a leaky shower head and faucet. He sent out A tech within a few hours . Luis accessed all my issues took pictures and was able to give me an overall picture of the repairs. The estimate was broken down by project and was within our budget. Luis had all repairs completed within hrs. I was highly impressed with the customer service I received. So, if your in need of a plumber call these guys.

Dmitri N.

10/31/2016

We had a pretty nasty clog in our kitchen and tub drain. Matt from Prodigy came to clean it out. He was very professional, told me exactly what was going on, and was out of here in twenty minutes or so. I'll definitely call them the next time I need a plumber!

Darin D.

9/28/2021

Great service, clean well done job! Same day service! Highly recommended Prodigy Plumbing.

John B.

7/15/2017

We had a garbage disposal replacement, reinstallion of piping and drainage cleared in our kitchen sink. I am so glad we called Prodigy plumbing. They came the same day that we called. Our plumber was fast, efficient and very professional. He offered us some helpful tips for maintenance and we will surely be using him again in the future for all of our plumbing needs. Highly recommended!

J C.

10/31/2020

Plumbing issues are always scary for a layperson like me. Jerry was friendly and patient as he diagnosed our leak and explained how he was going to fix it. He took time to explain what he thought happened and why. He also helped call the mold remediation company to inquire about their availability for me. Will definitely be keeping their number handy - just in case.

Marzy H.

9/25/2015

They came out to our house for plumbing problems we thought were going to be expensive however, Michael quickly found the problem and made the repair. The charge was less than we thought : ) Michael was honest, hard working and knows his stuff. We will definitely use them again.

R. R.

10/24/2014

Let me start off by saying that I specifically created a yelp account in order to write this review. I also know my review is long but well worth the read. I was having issues with my main drainage line as the water was going down slowly. As always I attempted to deal with the issue myself by renting a snake from Home Depot since I had the problem a few years ago and was able to fix it myself. Unfortunately this time I was stuck, I was not able to clear the blockage. I spoke to my neighbor who works in maintenance and deals with plumbing issues to see what he would suggest. He said I needed to have a camera sent down the main line to see what was causing the blockage.

The next day I called a few places and I could not get a straight and clear answer. I'm not sure if that had anything to do with me having a general idea of what needed to be done as opposed to someone who was clueless. Then I called and spoke to Mark at Prodigy Plumbing. Let me telling you that his guy is the epitome of professionalism. We started dialoging back and forth about my issue and he answered all my questions. After discussing the issue he made the same suggestion as my neighbor but also took it a step further by explaining that roots might also be part of the issue. At that point he gave me options as far as how to deal with the problem. To my surprise his pricing was more than reasonable and a lot cheaper than other places I called. To ensure the issue was dealt with correctly I chose to go with his camera/jetting package. There was no extra charge for the use of the camera while most other plumbers charge an extra $125-$175 for the use of the camera.

On the day of the service Mark was there early and got to work right away. Since I was curious as to how the camera and jetting worked I stuck around. During the process he took me step by step explaining to me what the issue was, showing me with the camera. Not only did he find the blockage, he found roots that made the blockage worse. Through jetting and snaking, Mark cleared the line and he called me over to show me. While Mark was working my neighbor came out and was surprised by Mark's detailed technique and said, He's doing a very thorough job. Although Mark was there for almost 4 hours and the job took longer than he estimated, the price he quoted me remained the same. My experience with Prodigy was phenomenal. Not only was the issue taken care of, but it was also a learning experience thanks to Mark keeping me involved during the process. If you are in need of a plumber, look no further, Mark at Prodigy is your guy!!!

Chris G.

10/30/2015

I've used their services before and have been pleased. Called them on a Wednesday afternoon and was able to schedule service for the very next day however my schedule worked better for Friday. Matt came out to my house to check out a water hammer issue that even after going under my house to inspect and attempt to repair found out that it was an issue inside the walls of my house that I wasn't going to pursue at this time, didn't even charge me which was cool. I also had him do a sewer inspection since he was out here. I will definitely use their services again, no pushy up selling at all and easy to deal with.

Keith H.

5/26/2018

Had a problem with a bathroom faucet. Called them and given a next day appointment, Matt arrived on time and did a good clean job. From the initial phone call thru the completion of the job everything was handled honestly and professionally. No hesitation in going back to them with a plumbing problem next time.

Lazer S.

1/18/2019

Prodigy plumbing is the best! Matt knows his stuff make sure to ask for him! They are a full service company that really does stand behind there work you can't go wrong with them!

Julie A.

1/14/2016

Efficient and friendly service - highly recommended. Got my problem of a backed up kitchen sink resolved without issue and was knowledgeable.

Ezeanyi N.

06/06/2018 12:00:00 SA

These are my go-to plumbers from now on. The plumber that showed up (Matt) was on time, personable, and worked extremely quick! In the end I was also surprised at how affordable everything was! Will definitely use them again.

Tugba S.

5/15/2016

Prodigy exceeded my expectations. I was selling my 1922 built fourplex. Multiple sewer leaks were found during inspection. Prodigy fixed all the leaks in very short time within budget. Matt is super nice and knowledgeable person. They are fast, professional, and friendly company. Every time they kept their promises and they were on time. I worked with a few plumbing companies in the past but Prodigy is my go to plumbing company now on. I am very pleased with the work they have done for me. Great job Matt! Great job Prodigy!

Lauden D.

5/14/2020

These guys are honest, fair, professional, and reliable. I will only use Prodigy plumbing after we had to call them the past 2 weeks for 2 separate issues. Bob quickly came out both times (we asked for him the 2nd time), quoted us a price, and was out within an hour. I couldn't ask for anything else! Thanks for being a great reliable company. Bob is awesome!

Nancy Z.

12/14/2020

I cannot say enough good things about Prodigy, today I needed to get a drain unclogged and Ashley in the office somehow found a way to fit me in. Luis came out to do the service and he was professional and knowledgeable. He had the drain unclogged in no time at all.

I would give 10 stars for the service I got from both Ashley and Luis today if I could. Thank you both for making a stressful Monday manageable.

Nancy Zeoli

Sheryl Y.

8/16/2016

Very impressive customer service. A live person actually answered the phone. I explained my plumbing problem, and Matt was here within an hour, and fixed the problem. I love YELP!! They are rated high because they are deserving of it. I think they are the BEST!! Matt was very nice, even took off his shoes when I asked him to without any hesitation. Very personable and professional. Great Job!! I will be calling them back!! Thank you Matt and Prodigy for taking such good care of us. :)

Patrick M.

12/02/2019 12:00:00 SA

Thank you fellow yelp reviewers for helping me find Prodigy plumbing!

I had an issue with a kitchen drain line, and Jerry and Jeremiah were very professional and informative from the very beginning. They also were able to inspect the rest of the plumbing, gave fair estimates on additional issues that I was made aware of, and also offered financing options and broke down the scope of work to be completed each day.

What I liked the most was the emailed receipts that included: the breakdown of charges, pictures of before and after, and the additional coverage policy if any future problems occurred.

Also, a special shout-out to the other members working with Jerry that were friendly and courteous throughout the process: Juan, Jose and Freddy.

I wanted to wait to give a more in depth review that these guys deserve! It's been almost a month since work was completed and no issues have come up!

Karina C.

9/28/2021

(Hector, Jose and some of there buddies did an AMAZING job) Our toilet, shower and washer flooded at 3am, then again at 6am and again at 7am. I didn't want to risk serious water damage. So I searched for a great plumbing company around my area. They re did my whole plumbing for my house and my shower, toilet and washer were working like new ! I appreciate them walking me though the whole process. Took customer service to a new level.

Victor L.

6/16/2020

Great service! Prodigy is my go to for all my plumbing needs. I had a slow draining bathtub that they took of on 6/1 and was backed up again two weeks later. Free of charge Pedro came over and did another inspection and snaking of our tub. We will be going to Pedro and Prodigy again when we have any other issues.

Allen G.

12/15/2022

Had a plumbing problem under the kitchen sink with the hot water leaking. Contacted Prodigy Plumbing and was able to schedule for the following morning. Alberto showed up assessed the issue and gave a estimate for the repair. Alberto was extremely knowledgeable, professional and very efficient! Also answered all questions regarding other plumbing issues for future knowledge. I have used this company before and very impressed with their employees and work. I also received a discount for being a previous customer which helped this close to Christmas !!! I would highly recommend this company and their employees for any plumbing needs, 5 STAR review !!!

Dina L.

5/29/2020

Excellent job, Pedro is the man. He is professional and courteous. He is very knowledgeable, he fixed our toilet and kitchen in no time. I will use Pedro again in future work. He is honest with his pricing. Thanks again Pedro for an excellent job well done.

Mallory D.

10/01/2021 12:00:00 SA

Alexis did a quick inspection in our new home. He was prompt and very knowledgeable. Thanks again Alexis!

Prax K.

7/20/2021

The Tech that showed up was Jerry. He wore a mask and did a great job. I am very happy with his workmanship and the services provided by ProdIgy Plumbing. Timely help and very quick work fulfillment.
Thank you.

Sergio L.

9/28/2015

I was shopping around to see who can give me the best price to have my refrigerator water line installed. I called this place at around noon and by 3pm someone came to my home and had it installed within minutes. Definitely using them down the road.

Debby B.

06/09/2021 12:00:00 SA

I had a leak in my garage and Prodigy Plumbing came out the same day I called. Unfortunately, they could not get to the pipes to my upstairs bathroom through the garage ceiling so they gave us a number to call right away to get someone to help. Once I got the ceiling open and all the wood dried I called Prodigy to come out again to fix the leak. I did not have to wait very long to have them come back and they found the problem and fixed the leak really quickly.
I have used them a few times to replace my water heater and also to adjust my water pressure and they have always been very helpful.
I will continue to recommend them to my friends and family.

Martin V.

05/07/2022 12:00:00 SA

A++++ service! Answered the call right away and sent our technician, Luis. I'm handy and have done almost all our work on our home. Essentially, I know what's going on with our plumbing and Luis was honest and straight forward- very professional, knowledgeable and prompt with service.

I rarely leave reviews unless i have an exceptional experience.

Give them a call!

Bob T.

08/05/2021 12:00:00 SA

My old hotwater heater went out so I called Prodigy Plumbing. I had previously used them to unplug my kitchen drain. For that they did a good job and were reasonably priced. For my hot water heater they were there the next morning to evaluate my old unit. It needed replacing. The gave me the option of purchasing one of their heaters or supplying my own which they would install. I chose to purchase one of theirs. It was installed the next morning by Jerry and his assistant. They hauled my old heater away along with packing materials from the new unit. I was very pleased with their professionalism and efficiency. Their pricing was reasonable. I highly recommend this company to others and specifically Jerry for all your plumbing needs.

Erika L.

09/05/2019 12:00:00 SA

I live in a condo and our building has been having kitchen sink plumbing issues. Prodigy has come out to my unit twice to resolve the issues and they seem to care more than our property manager/HOA to get things fixed. I'm very appreciative of Prodigy's expertise, transparency and easy communication! I would highly recommend this team for any of your plumbing needs!

Kaitlinn V.

12/02/2022 12:00:00 SA

My husband and I are are beyond happy that we went with Prodigy for our plumbing needs! We had been putting off getting our home re-plumbed, when we discovered a leak under our home. Prodigy was there within the day to assess and assist. Steven was our project manager -- he was prompt, professional and super personable! Juan and his brother Gerardo spent two days at our home and you would never know anyone was working in our place... they were fast yet thorough! Laser worked on our dry wall and the electric end and he was a wizard. We would highly recommend this company 10/10

John K.

01/09/2018 12:00:00 SA

Service was done about a month ago. They have been to my house before when I moved in for some quick fixes. Wanted to drop a review by saying they have been pro's at explaining and servicing all my plumbing needs. By far one of the best in Long Beach. They do not beat around the bush and go straight to the point at what you need and what needs to be done. There prices are fair and use premium products.

Steven P.

06/06/2022 12:00:00 SA

Our Estimator Ozzy arrived on time, great communication and explained everything in detail after listening to what work I wanted done, he gave me 3 quotes for 3 separate Scenarios.

J P.

02/04/2020 12:00:00 SA

Jose, Freddy, Jerry and Steve installed liners in my clay sewer line along with duel clean outs today. Could not be happier with the professionalism, skill and quality work of this team. They made sure every detail was right, answered all my questions and did a super job cleaning up.
Would not hesitate to recommend this company.

Robert V.

01/11/2023 12:00:00 SA

I am very pleased with the plumbing work done at my home by Steve Garcia, plumbing technician, at Prodigy Plumbing. He was very professional and pleasant. I will use Prodigy Plumbing in the future and I will recommend them to my friends.

Michelle C.

4/19/2022

George was our technician that did the initial inspection and exploration after opening the dry walls. He found the source of the leakage and repaired it right away. Thank you for taking care of the plumbing issue before it gets worse. Highly recommended on the customer service and the expertise, professionalism of George, the technician.

Carla F.

12/17/2020

Thank you to the awesome team at Prodigy Plumbing for taking care of our sewer main line issue so quickly! Called yesterday, had a Technician out same day to assess the situation and scheduled the job for the following morning and now it is done! All the technicians involved with our project were professional, friendly and very informative! They were very happy to explain all the steps before and during the project as it was in process. I will not hesitate to call Prodigy Plumbing again for any future plumbing related needs. Thank you to Luis, Jerry, Jose and Kevin for an outstanding job and making our sewer main a thing of beauty! Cheers!

Tina C.

11/12/2015 12:00:00 SA

These folks are awesome! I called at the time they said they opened and someone actually answered the phone in a very friendly manner. Matt showed up when he said he would, did a great job fixing the bathroom sinks, and their prices are very reasonable. I'll definitely be using them again!!!

Sheila C.

02/01/2023 12:00:00 SA

I have had this team at my home numerous times over the past 2 years, and they are awesome. From water heater replacement to airconditioner replacement and air duct cleaning, they are efficient and professional as well as very friendly. They are upfront with their prices and willing to educate on the repairs needed. I highly recommend them!

Capsart P.

3/14/2020

Plumbing can be darned expensive and let me tell you, this one burned. HOWEVER, I love these guys. Steve was great, nice man, knew when he needed back-up and called his supervisor. They stayed late to get the job done and I am in business once again.

Thank you Prodigy!

Elizabeth D.

1/13/2016

Mark is really awesome and honors and guarantees their work!

Mike S.

7/28/2015

I'm not one to write reviews but, after the last call I made to prodigy, I have no choice. This is the third time I have called and every time I have been blown away. My house unfortunately, is blessed with old drain pipes. So all three calls were to clear blockages. Every time, they were clean, organized, knowledgeable and up front about everything that was going on. This last time, Mark personally came out. He came in, cleared the pipe and offered a free camera inspection! Turns out I have major root problems :/ My prior experience with plumbers has been a burden to say the least, so I immediately expected a huge estimate to fix the pipe...not! Not only was his price reasonable but, it was well within my price range. I can now sleep easy knowing my pipes are flowing and I'm not broke! Thank you Mark and team! You have a customer for life!

Gary A.

7/21/2022

I have been using Prodigy for around 10 years, since Mark started the company. There's a good reason that they have grown steadily since: GREAT SERVICE EVERY TIME.

This time we called this morning because of a sewer smell in the bathroom. I was told they would have someone here by 11:00 and Shane actually got here early. (how often does that happen when you have a problem)?

Shane couldn't find the problem mostly due to the lingering effects of loss of smell from COVID so a couple of hours later Ozzy showed up. After a quick inspection under the house (ive been there and it's super tight and incredibly hard to crawl to the bathroom area) he discovered a dead rat.

I thanked him for his exceptional service and he told me to call when our 100 year old plumbing finally gives out. I sure will.

Zeyu W.

8/26/2021

Prodigy Plumbing is redefining professionalism by prioritizing the customers' needs and providing high-quality service. After submitting the service request, their staff offered multiple time slots for consideration and followed up with reminder calls when applicable. Their admin staff was only upstaged by Luis, the on-site plumber who truly exemplified the high-level quality of work. Luis is a journeyman with tremendous experience that enabled him to quickly identify, assess, and fix the issue. In conclusion, Prodigy Plumbing has become my go to shop for all plumbing related service. God bless them.

Sandy K.

1/20/2016

I called them yesterday late in the day and Matt showed up right on time at 9:00 this morning. He was very friendly and got the job done (clogged sink) quickly. In fact he fixed my faucet too! I would use them again!

Tammy H.

02/08/2023 12:00:00 SA

Alexis was amazing! So transparent, friendly and on time . Would highly recommend this company

T C.

04/04/2021 12:00:00 SA

The technician that came out was on time and friendly. I have used this company many times and they always take care of me. If you need a plumber this is the one to call.

Kevin B.

1/24/2023

I had some annoying but not urgent plumbing problems so I called Prodigy. Setting up a call out was simple, and Alexis arrived exactly on time. Awesome. I explained the issues and he provided fixes. He also supplied some quotes for larger projects we plan to do in the future. Alexis was professional, knowledgeable, and courteous, and offered great solutions that were budget conscious. Will definitely call Prodigy for any plumbing work moving forward.

Itoka J.

09/08/2016 12:00:00 SA

I had a leak, so I called this place to FIX the problem.
A guy came out, spent 15min in the house and found out that the leak was from the drain pipe under the sink. He charged me $90 for finding out the problem, but Did NOT fix the problem.

I paid $I could have called a handy man and FIXED the problem with $50.

Alfredo G.

11/16/2020

I'm not one to post reviews....but in this case I felt it was necessary.... we recently purchased a new home and we went through all of the typical protocols of the home inspection... the home was a flip ...which aesthetically the seller did a good job ... so while in the midst of the home inspection the home inspection team/contractor stated that the house was in over all good conditions ... the air conditioning and furnace units are new the plumbing (copper and abs) was in great shape... so we asked the team to run their plumbing camera , but they stated that their camera was not working... so as two soon to be owner's (my wife and myself) asked the team what they thought of the existing plumbing... they said that everything is brand new and looks to have been properly installed you shouldn't have any problems... with my wife being a nurse and myself an electrical worker for a local utility company... were both extremely busy !!! They mentioned that they can have the camera repaired later that week , but for my wife and myself to get time off throughout the day during the week is almost impossible...so needless to say we took the home inspectors word ... fast forward... we bought the house and on our 2nd day there ... one of the toilets backed up into the bathtub and of course this happened at night ... I had to work the next day but wife had the next day off .... she called our realtor and he said sorry it's your house now ... our home Insurance was still in the process of transferring from our old home to our new home , so in essence we didn't have home Insurance until the Insurance company recieved payment from escrow... we were in limbo.... so someone recommended a plumbing company which I will not mention their name... they came out and temporarily remedied the problem by hydro-jetting the clogged plumbing line.. they started by quoting us $900 to hydro-jet and dropped there price to $450 and yes we paid !!! They said that we need to trench to expose the corroded iron city coupler ... they offered to do it ... they also said you can have anyone do it ...its mainly digging to expose the corroded pipe.. they made it seem like they were not too interested in performing the work ... there assessment of the work that needed to be done was extremely vague with only solution... fast forward 3 more days.. now our downstairs bedroom had water coming in through the walls !!! Turned out that the other bathrooms abs waste plumbing was never properly installed by the previous owner!!! And all of the waste waste/dirty water was accumulating under the restroom and finally soaked through the downstairs bedroom walls (3 walls) completely ruining the walls and new wood flooring and furniture !!!! we asked our family and friends about which plumbing company to call... one of my friends recommended Prodigy so we got in contact with one of there plumbers.... he came over and he asked what the problems and issues were... and of course he was wearing all of his covid-19 ppe ... with covers over his boots ... he preceded to inspect our homes plumbing issues.... upon completion he gave us multiple solutions ..
He even commented about how the previous plumbing company tried to seriously over charge us to hydro-jet ... he provided 4 solutions , all emailed with pictures to explain what he was making reference too ... so now that were somewhat settled and our home Insurance is squared away... I'm able to provide my new Insurance company with critical information about our existing plumbing issues which hopefully they will cover. .. the plumber's name is Luis .... he was ten times more professional and was able to diagnose the the plumbing issues and offer amazing resolutions... the mode of communication was impressive !!! He wasn't overbearing like most contractors trying to push a sale .... he was genuinely concerned with our frustrations and the lack of confidence that we had with the prior plumbing company's assessment... I want to say Luis did a fantastic job and give credit where credit is due !!!! If you're looking for an experienced plumber/company with a no nonsense and professional approach please give Luis and prodigy a chance ......

Frank M.

2/22/2019

We scheduled an appointment to have a water main leak repaired. The service person Tony G was sent out to do our repair. Received a call that he was going to be early !! When he arrived, he inspected the problem and immediately made arrangements to start work now. When you don't have access to water you really appreciate the same desire from a service person to get you up and running! The estimate to repair was very fair. Tony G as a true professional expedited the repair timely and neatly. Within 3 hours, braking up concrete, digging up mud and dirt, soldering piping, we had running water. I can't express enough that Prodigy Plumbing is what you expect from a service company's aspect. Professional, Courteous, Honest, and Efficient!!
Tony G a personal thank you for a job well done !! You represent something most service company's don't give. SERVICE !

chuck d.

8/29/2022

Always quick, prompt service! My under sink valve was leaking, tried to do it myself. Just don't have the yoga dexterity I use to have! Jerry got under there and tightened up the fittings! Very cool, no bull! All done quickly! Thank you my friends who are plumbers!

Chuck

Phillip D.

5/16/2020

Changing my review from a lower rating to 5 stars. Once the owner knew of my concerns and that the work wasn't sufficiently completed he was willing to work with me to make sure I walked away feeling valued and taken care of. It's great to able to trust the integrity of the work being done, even better to trust the character of the people who make the business. I recommend their service.

Fred H.

02/12/2022 12:00:00 SA

Top notch service, every time. I've used these guys at multiple properties. Their reviews speak for themselves.

M.F. FOO D.

12/16/2019

I owed this company a review for awhile. I've used them once a while back for a small job. I think they may be good for small jobs. I had a big job done on my home about a year back. They are good plumbers. Went in and out quick and everything seems to work better now. However, the standard needs to be higher to get a 5 star review. Customer service and attention to detail is lacking. Trash and old pipe pieces were left. Holes that weren't discussed were left. It's small details but for the price this company charges and the number of stars they have, this is unacceptable. Today, I had termite guys come out. They went under the house to inspect. They found termites. Why? Because the holes that the plumbers had dug made piles of dirt that were pushed up against the wood supports, which encouraged termites into the wood. How well do you know your craft? The plumbers who were under there probably didn't know any better, but they should for the prices they charge. They are probably out there causing the same problem for another customer. The union should post a blurb about it in the newsletter or whatever. Prodigy probably has several crews. I don't think I had the best inspector. For the price I paid, I don't think I would use them again.

Romi W.

11/08/2017 12:00:00 SA

Wow! I love how this company operates! People answering the phones are always so nice and helpful! Matt came out a few times to service my plumbing issues and what great service each time! He was not only quick but got the jobs done perfectly! This company is beyond fair!
Thank you for always doing such great work!

Dan B.

1/31/2022

Another great job by Ozzy.
Adjustment to DI water flow and whole home water filtration filter/valve.

Ken G.

1/13/2016

Prodigy Plumbing to the rescue!! You'll discover this fairly new, five year old plumbing business on Redondo Ave near 3rd Street in Long Beach, Ca. It is an extremely great pleasure to write this note of appreciation and recommendation on behalf of Matt Downs at Prodigy Plumbing. Matt truly came to our rescue and that of our lovely old home when he discovered excessive water under the house in the crawl space. Matt originally came over to provide us with an estimate for a total re-pipe job, however he couldn't get under the house due to the flooding. This occurred January 4th during the much awaited steady raining of El Niño in Long Beach. Matt had no other alternative but to have to recommend a 24 hour hazard clean-up restoration and construction service.
Matt told us he would call us at 7:30a.m. the next morning to make sure the flooding under the house was cleaned up and dry enough for him to go under and cap off the leaking pipe. He followed through just as he stated. That would have been enough for most typical plumbers, but not for the policies and practices of a Long Beach plumbing company, Prodigy Plumbing, who took the time to educate us about our home's plumbing condition. Matt clearly explained that with galvanized pipes that were over 80 years old, there were options we might want to consider, to help us avoid another catastrophe before actually re-piping the house. He patiently took the time to allow us to take notes and ask questions. With photos he showed us a future sewer drain problem and another slow leak. Although we are going to re-pipe we decided to be safe and correct the leak so that another pipe would not create another flood!! We scheduled another appointment for the next day to make more repairs to give us more time to prepare for the re-piping. He again was courteous, respectful, punctual, efficient and did an outstanding job. We felt the price was exceptionally fair, especially because to us it was an emergency and still raining. Matt came back the next day and corrected the problems to help us continue using our water until the re-piping. As he was leaving he said, Please do not hesitate to call me or Mark, the owner of Prodigy Plumbing, if you have any questions or need any kind of help. How often do you find plumbing companies with great customer service policies?
Again, we felt the price was extremely reasonable. We give Matt at Prodigy Plumbing our highest five star rating. We were completely satisfied with Matt's excellent skilled work, clarity of explanations, ethics and pricing. We will definitely recommend Prodigy Plumbing to our extended family and friends. As for our home and rental, we now feel happy to say we have an honest, efficient and very reliably trustworthy plumber in the future, Matt at Prodigy Plumbing. We would recommend you do the same as well. You will be glad you did!
Ken&Criss

Robin D.

1/28/2022

My gas line developed a leak which caused the gas company to shut off my gas. Luis quickly assessed the situation and suggested the solution of replacing the line to the house. It required cutting through concrete and digging a deep trench to reach the line. Juan G and Juan R worked carefully to minimize the mess using water while cutting and tarps during excavation. The concrete was replaced in a satisfactory manner. Due to an anomaly with my plumbing my water heater and dryer were not on the house line. Luis quickly pivoted to address this. Alexis G and Juan R hooked up these appliances and triple checked that all appliances were working again. All stages of this project were monitored by Luis and Matt. Prodigy has an excellent and skilled team that got me through this stressful time. Thanks guys!

A B.

2/25/2022

We've been loyal customers of Prodigy Plumbing for over 6 years now having them service two properties, one duplex and a single home. That is the equivalent of three homes combined. Jake has been awesome to work with. He is very detailed, courteous, and even provides pictures of the problems in our properties. We've had complete copper re pipe on one home, all new gas lines, complete drain replaced, new additions, and various smaller jobs. Jake and his crew are thorough, always clean, and professional. I can't say enough good about Prodigy Plumbing. They even call while en route letting us know within minutes to their arrival time and the jobs are completed fast!
Thank you Jake and thank you Prodigy Plumbing!!!

Kathleen Z.

02/08/2015 12:00:00 SA

I highly recommend this company. Mark was awesome. Very professional and on time. Made sure everything running correctly before leaving.

Rebecca B.

9/17/2020

I've had a hot water problem at one of my rentals for a while now. I paid another company thousands over three visits. I decided I needed to find a different company to solve my problem.

Someone referred me to Prodigy Plumbing. I looked them up on Yelp and I was impressed. I've never seen so many positive reviews (at the time of this writing 883 5 out of 5 stars). I called to make an appointment and the lady told me they didn't service my area. I basically begged her. She said they were short staffed because of Covid-19 but she'd ask if they could service me. To my utter happiness they said they would!

Ozzy came out to look at the problem and was very thorough. Since I wasn't there for the free inspection, he sent me pictures, estimates and called me to tell me what needed to be done. I called him six times that evening just to make sure I completely understood what he wanted to do, why and ask other questions. He was great. I would've been sick of my numerous calls, but he was so wonderful at explaining everything and was patient. Last week Ozzy came back out to complete the work needed. I've spoken to my tenant twice and everything is working great.

Thanks Ozzy and thank you Prodigy Plumbing!

Thomas M.

7/13/2022

Prodigy is a great company. They were very professional, responded quickly, and showed up on time. I really appreciated their communication. I will definitely use them again. Thank you for helping me.

Patrick P.

6/16/2020

It was a pleasure to work with Louis at Prodigy plumbing. He kept me posted on the estimate, provided me with options on repairing or replacing the disposal, and called me when it was done, even sent pictures. Highly recommend this company.

Richard V.

7/29/2021

Thank Prodigy for pointing me and referring me to One Up Plumbing since you guys didn't service our area in Brea. I appreciate it!

One Up Plumbing was awesome!

Thanks again!

Michele M.

6/18/2021

Very quick to answer and respond for making the appointment. They kept me posted about arrival time.
Hector was great and got the job done so quickly!

Robert G.

09/09/2020 12:00:00 SA

We had Luis do some plumbing work at our house. He was very fast, knowledgeable and professional. He clearly communicated what the prices were and offered us different options. We will definitely use again and highly recommend Prodigy Plumbing!

Jason M.

2/13/2017

Matt and helper came out last week for a suspected leak in the plumbing underneath my house. Thoroughly inspected underneath to find the leak,but couldn't pinpoint if the leak was from the water coming in threw the vents outside of the crawl space. Suggested they come back when it's not raining. Rescheduled another appt. Matt came out today inspected underneath to find no leak and that the water under the house was from the vents not a actual leak. Very honest and thorough with his job. Matt took the time to lay down tarp and put booties on his shoes as to not make a mess. Very respectful and nice guy. Thanks Matt for everything you rock!!!!

Aravind K.

11/29/2022

Pros -
+ Promptly responsive
+ Respectful
+ Good communication prior to (and during) appointment
+ Reasonable price points for service
+ Shout out to Alexis (the technician who visited us) who was professional and knowledgeable. Also, didn't make an effort to fleece us and was very reasonable with his diagnosis of the issue.

Margie O.

05/05/2020 12:00:00 SA

Prodigy Plumbing sent Bob Forester to do some work in our office suite. Bob was on time, professional and did a great job. I needed additional modifications so Tony Zavala was sent the second time around and like Bob, Tony was the consummate professional and completely transparent about what he needed to do. I was afraid the modification was going to be costly but Tony surprised me with a very reasonable quote and then did the work right then and there. Tony said other plumbers can easily take advantage of their customers who don't know any better and charge inflated amounts but his boss doesn't work that way. Prodigy believes in doing the job right at reasonable prices and that will attract more customers in the long run. I plan to use only Prodigy for any future projects, both in the office and at home.

Jeremy C.

5/30/2018

Great service yet again -

I had a tub that hadn't drained well for months - but didn't use it, so we put it off.

With a baby on the way, and guests due in this weekend - we realized it may be a good time to get the shower working again. We called Prodigy since they were the last plumber we used and we were happy with them the last time.

We called first thing in the AM, and they were able to schedule a tech (Arturo) to come out the same morning. (Yeah!)

The tech tried doing a snake through the tub (always the first try) but he was unsuccessful. He took a peak under the house, and quickly discovered that our original 1947 cast iron sewer pipes were cracked and leaking (something we suspected, but tried to not believe). This didn't necessarily cause the clog (that was in the tub drain P trap) - but Arturo took pictures while under the house, and even had me peak through the crawlspace opening.

Arturo and his partner were able to replace the cracked cast iron pipes and were very clean and thorough. We would use Prodigy again in a heartbeat (although hopefully we never have too!)

Carl R.

7/20/2016

Call the professionals at Prodigy, after surviving a Mike Diamond hangover, ie $99.00 nope, now $477, nope, $866 nope, this was to simply unclog kitchen sink. Snake, then pressure water snake thing, then replace pipe. Enough said, called Prodigy at 8am, Cezar arrived by 11 as promised, 40 mins with nice snake and drain cleared. a tad over $99.00 but, professional , courteous,clean and reasonable. Thanks. If anybody asks me for a plumber reference, hands down Prodigy.

Kathy D.

5/29/2022

Once again Prodigy came through. Able to accommodate short notice. Called when they were able to come early. Steven was professional, nice and fast. Will use again.

Victor M.

2/18/2021

Alexis (technician) arrived on-time, was friendly, followed COVID19 safety guidelines, presented me with options and performed the work in a timely manner. Communication with Prodigy was seamless, and their response time was quick. I will use Prodigy moving forward for all my plumbing needs and highly recommend them!

joshie C.

07/03/2021 12:00:00 SA

Used Prodigy because of the many positive reviews.
Pros- on time, good attitude and clean.
Cons - upsell product and membership , took a long time, did not do a 100% job, a part was not installed. Price to install a new faucet system for 1 sink more than $1,000. Because of the part omission, I called and made an appointment for a fix. A more experienced plumber came out after and fixed the problem in no time. But now the water pressure for the cold tap is very low while the pressure for hot tap is normal. I don't know what they did but I will not use them again.

Juan G.

04/12/2017 12:00:00 SA

Prodigy Plumbing does great work. They set up a plan to fix the issue. Very professional.

Lisa S.

9/28/2018

Please don't ever mess around with another Plumbing company. Let me save you the time of researching and tell you that Prodigy are your guys. We have had them come out to do projects big & small and have been nothing but completely satisfied every time. They have the best customer service hands down, are timely & efficient, always leave the job done and clean up after themselves too! You'd never know they were there. Mark, the owner, is super friendly and knowledgeable. Today was the 4th time we had them come out, this time to hydrojet our lines and Ricardo did a great job! He even gave me some tips to fix a sliding toilet seat too. Don't trust anyone else. Seriously!

Robert K.

05/04/2021 12:00:00 SA

I absolutely would use Prodigy again. Matt and Art were very professional, polite, and got the job done. They wore masks, covered their shoes, and went above and beyond. What more could you ask for?

Bryan C.

12/10/2022 12:00:00 SA

We tired another local plumber in Long Beach a few weeks ago. The serviceman evaluated the problem but didn't have the part necessary for the repair. He stated that he would have to reschedule and return to complete the job. He would also send an estimate for the service. Waited 2 days and had to call them for the estimate. They stated that they would call me back with the estimate, that was 3 weeks ago.

Prodigy Plumbing was able to set an appointment within a few days. The serviceman Steve G evaluated the issue. He also stated that he needed to get the part. Returned in 30 min and quickly fixed the plumbing issue. They did a fantastic job.

Bonnie E.

8/31/2019

Great company. Very efficient in their scheduling of appointments. Ozzy called before he got here (instead of leaving me hanging like other plumbers), made sure to cover his shoes. When replacing my garbage disposal, he gave me a breakdown of motors and costs, gave me some helpful maintenance ideas for the disposal and dishwasher. He also checked into some of my other questions. Fast, efficient, kind and clean.

Steve C.

8/20/2021

They don't work on attached housing. Probably should put that on your website so I am not wasting time calling your service

Robert W.

7/28/2016

I also will state that this was the BEST Plumbing service I have ever had...and I am 54 years old. Roy took his time discussing the different approaches that might need to be done on my rental drain line. A previous plumber spent 2 hours snaking and caused the line to back up even more than when he began. So, the very next day, Matt came out (as scheduled). He also was a super-nice guy and explained everything to me. He was able to fix the clog within an hour and pricing was very reasonable. They are definitely my new go-to plumbers.

Florencia S.

12/24/2021

We had a leak in a pipe that ran from our main in the front yard on Christmas Eve and we're glad Prodigy was able to fit us in. Felix came at the time we were told to expect him and was very polite, he fixed the issue within about an hour. We were glad to receive a discount on the job with our yearly membership. Unfortunately we've had to use that membership a few times this year, but are glad to have plumbers that can take care of our needs all year long.

Benjamin L.

8/22/2013

I met Mark several years ago when I had a plumbing emergency. He is a total professional and has great knowledge of his work. A true Trades-Person. He has been my go to plumber every time over the years. I have recommend him to several friends. They agree. He totally gets the service the customer factor. Don't waste your time or money with the Bigger companies. Their quality is no where near Mark's. He is the real deal and is always dressed professionally and is super nice. He is always on time. He has installed my shower valves, repaired leaks, unclogged the sewer service line, replaced kitchen plumbing, and installed a toilet. He saved my home from damage several times. Super fair pricing.

Marlene B.

4/22/2021

Had a repipe done and thanks to Steven for a job well done. Over and above what I expected, very courteous and professional. Used booties and mask always.
Thanks to Eliza who kept me informed and coordinating with the other teams involved. Excellent clean up and follow up. Will definitely use Prodigy Plumbing again.

Khurram A.

8/15/2016

I needed 3 new toilets installed and a new kitchen sink installed. Matt from Prodigy came to my house early morning and was ready to go. He was extremely professional and very knowledgeable about what he was doing. I was very impressed with his work ethic, his expertise, and the pride he took in doing the job right. Needless to say, he did an excellent job. I am very satisfied and would not hesitate to recommend to anyone looking for a plumber.

Songhee H.

08/02/2018 12:00:00 SA

fast and best service ever. the price is reasonable.
using voucher makes happier.
highly recommended.

Melissa A.

2/15/2021

Steven Garcia was our service expert this afternoon. We had a clogged pipe in our kitchen. He was polite, friendly and professional. He used all precautions necessary. Thank you! Would highly recommend to any family or friends.

Steve T.

12/13/2017

Excellent job by Matt. My toilet would barley flush. Had 2 others try to fix it, kept going back to the same thing. Matt stopped by and replaced the insides and fixed it in 10 minutes. He is friendly and fast and the end result is we have a toilet that flushes! Highly recommend these guys.

Regina S.

2/17/2016

OMG!!! Today Prodigy Plumbing saved us. We had a huge bathroom back up that caused us not to be able to use our toilet or tub for last night through this morning. I called Prodigy and Matt was came out and saved the day. He snaked the main line and pulled out a bunch of roots and then helped us out by running a camera through the main line as a courtesy because our landlord was trying to hold us responsible for plumbing issues. Matt proved beyond a doubt that it was a building issue because of the roots in the main line and we couldn't be held responsible. He also followed up with out landlord and kept in contact with us to let us know he would do all he could to help. Prodigy was truly a blessing to my family today. THANK PRODIGY PLUMBING!!! AND THANK YOU MATT!!!

Thanh L.

7/26/2021

Our bathtub and kitchen drains were slow to drain. I found Prodigy on Yelp and easily booked an appointment. Someone from their office even called to let me know when the plumber was on the way. She was super nice!

Our plumber Jerry arrived on time and was friendly and professional. First he checked out the kitchen and gave me three options, explained the pros/cons for each one and patiently answered every question. Then he took a look the main drainage pipe connecting to the street and found the issue with the bathtub drains. Again he gave me three options. I appreciated him sharing what he saw on the video screens as he was diagnosing the problems.

We ended up going with the cheapest/short term options because of our budget. Jerry was very understanding and still gave us excellent service. First he took care of the main pipe by clearing out all of the roots. There was a huge difference between the before/after videos. He also snapped some photos of the offset pipe connections so I could share them with the city.

At some point, a second plumber named Jerry came out to help and he was also super chill. They cleared the kitchen pipes of all the gunk and even ran the hydro jet twice just to be sure.

I would recommend Prodigy and will use them in the future. I really appreciated how thorough they were for both jobs. I was super satisfied and pleased after our interaction!

Thanks guys!

M O.

5/28/2017

Matt is fantastic!
We needed someone to clear out the main sewer line to the city's line. He was prompt and provided excellent service. He was also very informative, helping us understand the cause of the issue and potential ramifications of various options. We'd definitely call him again.

Julie C.

06/04/2019 12:00:00 SA

David came by for a free estimate today and everything went smoothly. He was friendly, sincere, and respectful.

I didn't get the service done because he offered me a special chemical ($70) that might clear my drain... and IT DID! He saved me some money!
Can't ask for better service than that!

Brent T.

6/22/2022

Thanks Alexis for your great job retrofitting our bathroom sink & shower!
You were very professional & courteous
I would highly recommend this company to everyone

Ben K.

10/23/2020

I can't say enough about the professionalism, quality, and care taken with a recent plumbing issue I had in my home. I called Prodigy and they had Luis out to my house in 30 mins. He quickly evaluated the necessary steps We needed to take, and got to work. He was incredibly friendly, knowledgeable, and extremely fair. I am always worried about being taken advantage of when it's regarding things I know nothing about and Luis walked me through the issue, and made sure the repairs made sense. I had a similar plumbing issue a few months back and was taken for a ride on repairs... This was quite easily the best plumbing experience I've ever had. They are already saved in my phone for my next plumbing issue inevitability.

Side note: if you are concerned about covid protocols and safety, this company makes a decent attempt to be very cautious and careful. Masks and boot covers were worn at all times, and contact was kept at a minimum. Again, I couldn't be happier. Thank you Luis, and thank you Prodigy.

Nick T.

7/28/2017

Kory was great. He called when he was on his way and was on time. He got the job done pretty quick and called me as soon as he finished up and was super honest and nice. I will certainly be using these guys again. Thanks for your service! 5 stars

Frank H.

12/18/2020

Luis was great, he was very professional and knowledgeable on plumbing issues. He solved my plumbing issues and was very thorough with the job. I would definitely use this company again and recommend this company to my friends and families.

chuy l.

09/06/2015 12:00:00 SA

I had them come out to an apartment I was preparing to rent out, on a Friday. I had explained to the guy I needed a cartridge replaced, he said $125...guy shows up, no tools, no parts, looks at it..says yep...we will have to come out on Saturday, because I have no parts or tools...

Saturday, slightly less incompetent (only compared to the other prodigy guy) plumber shows up...no parts, but has tools, begins to take apart the valve...says its jacked up with hard water, the whole thing will need to be replaced...I said how much...he says $725 since its a Saturday after hours...Dude says uh...ok 575...I said, man i need to think about it...dude says...well i could do $500...I tell him to let me think about it, because It was more than i planned to spend...

I called Kleen plumbing (see my previous review)...he comes out, takes the valve apart, said it should still be serviceable...he goes to home depot, gets the part, and has me back in business in 30 minutes...the longest part of the repair was the trip to home depot. He did vouch for the hard water, but said i still have several years left on the valve.

If you want to be rescheduled, and then be scammed, you found your plumbers!

Yelp..you let me down...usually you are a source of great info...not this time.

Kelly M.

9/30/2015

Once again, Prodigy Plumbing does not disappoint! They always answer their phone, are on time, and perform the repairs needed quickly and at a decent price. I have personally recommended them several times to friends and family and they have all had great experiences. My plumber today, Matt, even offered to take my trash out to the cans.....I mean....thats customer service! He was super friendly and did an excellent job. Mark and his crew are awesome!

Andrew A.

06/08/2021 12:00:00 SA

Prodigy plumbing is an extremely professional company! They are always so friendly and have great systems in place to streamline everything!
My technician was Art and he was wonderful! Extremely professional and courteous, as well as helpful with all our plumbing needs. Art went above and beyond to help, and also took the extra time to clean up any mess that comes with plumbing (which most people don't help with!) Will definitely be using them again and highly recommend Art as well!

Karine B.

12/23/2015

My husband was nailing a baseboard in the closet when he heard a fizzing sound; the nail had hit a water pipe! Good thing it was only pinhole-sized. We called Prodigy, and they were here in less than 2 hours, assessed the problem, gave us a price, and installed couplings on our copper pipe. Matt Down fixed the problem in about 30 minutes! He was polite and professional. He cleaned up afterwards. Oh, and he asked me if I'd like him to remove his shoes before he came in. Much appreciated!

Mariam S.

02/01/2023 12:00:00 SA

At this point I'm only in the stage of gathering estimates. Alexis came out to give us a quote to have a waterline installed for the new refrigerator that will have a water and ice dispenser on the door. Alexis was extremely professional, very personable and knowledgeable, and willing to explain everything to me so that I understood what was needed. He gave me a few good options for our particularly old house. The quotes were very competitive and I'm pretty sure we're going to go with Prodigy for the job. They give you a feeling of being a solid company that takes pride in the work they do and won't ever leave you hanging. Overall, this was a great experience and I'm confident we're going to be in good hands.

S O.

07/11/2022 12:00:00 SA

It has been almost 2 years since Prodigy fixed my sewage pipe issue, and there has been no issues since then. I think it's safe to say at this time that they did a great job!!

Prodigy was the third plumbing company I had come over for an estimate to fix my cracked main sewage drain. Because the first 2 companies gave me different methods of fixing it, I needed a third opinion. So after Yelp matched me to Prodigy, Luis showed up on time. He inspected the pipe with a camera for free (some companies charge you $200 just for camera inspection!). He assessed my pipe all the way to where it meets the city line and we saw that my pipe had cracks and roots invasion here and there causing water accumulation and slow drainage. He gave me a thorough explanation of how his team will fix it by lining the pipe. What made the difference from the other companies was that he showed me a scrap sample of the liner to give me a better idea because I had no clue what this liner would be like. I also liked his complete camera inspection of the 70 ft pipe because the first plumber only assessed 30 ft and the second plumber didn't do a camera inspection but based his estimate on first company's assessment. So because we liked Luis's professionalism and reliability, we decided to go forward with Prodigy. They got to work right away and finished the job in a timely manner. I value people who carry out their work on time. The only thing I'm not satisfied about is the color difference in the concrete and that's makes it a 4.5 star review but since it's not available, I rounded it up to a 5.

Babatu H.

08/12/2017 12:00:00 SA

We have a 100 year old craftsman home that had original galvanized water pipes that needed to be replaced. Upon getting the work done, we did receive several quotes from various plumbing companies and chose Prodigy. To be fair, they were not the most inexpensive but were the most knowledgeable about installation and having open discussion of cost.
Upon their arrival to the house, they placed tarps down on our floors to protect them. They discussed with us how the day of actives would flow and gave updates throughout their process. They also took video of the pipes before and after under the house to show their work. We would like to point out that they did have to open up some of the walls to gain access to the pipes. They do not patch but have an amazing painter that comes in behind them and completes the job. He arrived the same day and began working behind them. He fully finished the work and was done the next day. His prices we found to be fair and comparable to others.
Our overall experience has been exceptional and we will be using them for all of our major projects moving forward. As you can imagine, owning a 100 year old home will have a few wears & tear projects. We hope this review was helpful to anyone looking for a plumber.

Freddy M.

11/16/2021

I've hired PP for many different jobs over the last couple years and have always been pleased with their work and friendliness. Recently, we needed our old toilets replaced since the old ones were too small and low to the ground. Jerry did all the work for us and even installed the bidet seats we bought separately and went through the trouble of making sure the wires were hidden so they wouldn't be an eyesore. The work that was done was excellent, quick, and you can really tell Jerry's a great guy. I'll definitely be requesting him again for future jobs.

James S.

07/07/2017 12:00:00 SA

Response time was great! Great communication, reasonable prices. Matt was friendly, professional and early. Highly recommended!

Daniel R.

11/27/2019

There is a reason this plumbing company has five stars across the board. It's because they are second to none. Our plumber, Destin was, in a word, amazing. I had several small issues I needed taken care of. Normally I would have done them myself but after back surgery and gaining 60 pounds, there was no way I was getting under the sink to change out the faucet. I had a hot water issue on one of my bathroom faucets too, separate from the other bathroom needing a faucet. Destin figured out the issue with the hot water by going into the attic to look at the repiping job I had done 2 years previously. Apparently the other company I used didn't place a right angle down to the fixture and the Pex piping kinked. This was cutting off my hot water to this fixture and would have led to a huge disaster in the near future. I called the other company out to have them fix their mess while I had Destin work on the other issues. When the bill came, I was amazed at how inexpensive they were. He didn't charge me to diagnose the issue that the other plumbers got wrong. Lesson learned. I will never use another plumbing company - Prodigy has my business for life. I can't recommend them enough.

Brandon J.

7/26/2019

Don't let the fact that emergency services is listed on their page fool ya. Called for an emergency and was told they're booked till next Wednesday. 5 days is too long.

Jon M.

11/13/2015

Kitchen sink was backed up, called Prodigy and within 20 minutes Matt was at the door. Professional, courteous, and friendly. Problem fixed quickly and at a reasonable price, definitely earned my repeat business.

Gregory M.

11/08/2019 12:00:00 SA

Thank you for your professionalism and service. David was able to address the issue in a timely manner, was knowledgeable on his concerns, and great attitude overall.

Sara H.

08/08/2015 12:00:00 SA

Not only was the service prompt, the plumber showed up early and did a fantastic job! My toilet no longer feels like a rocking horse... Mark and his team are fantastic and I would highly recommend Prodigy Plumbing to anyone who has plumbing needs in the Long Beach area!

Deema L.

8/31/2022

This is the second time I use Prodigy Plumbing. The first time was to install a Bidet Toilet, and today they came to install a box for our AC filter that 3 other companies I called couldn't and didn't know how. I've been impressed with their customer service both times, they confirm my appointment and always call to tell me they're on their way. Mike and Oscar came and they were so friendly, professional, and fast! I am so happy with how the box turned out, they're the only company that's been able to figure out this tricky AC filter box we needed installed.

Donna G.

07/08/2020 12:00:00 SA

Great services done in a professional, timely manner by a friendly,knowledgeable plumber - Pedro. It's great to find a company with integrity and that backs up their work! I wouldn't hesitate to recommend them and will definitely give them a call for any future plumbing needs we may have!

Mia H.

3/23/2020

JERRY IS AMAZING, PROFESSIONAL and HONEST! Oh my, what an amazing day. Went from thinking we needed a new washing machine, a new roof, and mold cleaning to realizing we only needed a repair to the heating vent on the roof! We were having issues during the pandemic and had called another appliance company when my washing machine wasn't working (wasn't draining during spin mode and wouldnt start). Jerry at prodigy just so happened to be working on the back house doing a major repair. I asked my landlady who lives in the back house if I could talk to her plumber and she sent him over. I explained my issues to him when the appliance company I called was not able to trouble shoot the problem, to add to this issue, my water heater was leaking through the attic and we were terrified to run the heater since water was dripping onto the wires. JERRY was amazingly professional, kind and went beyond the call of duty by looking at my attic (to ease my mind since I was afraid there was water up there & possibly mold up there). He was amazing, took pictures for me, and spoke to the appliance company to explain to them what they needed to do to fix the issue which was to shorten or change the hose since the spin cycle would intermittently not work. They were going to charge me again (the appliance company) if JERRY didnt take time to help us (without an appointment) and talk to the appliance company that had already left saying nothing was wrong He explained to them that water shouldn't be in the hose, so they need to change, shorten, of re-diagnose the issue. Without Jerry's help in fixing our heater issue, we would have had to pay again, or call another appliance technician and/or buy a new washing machine; in addition to an electrician, the gas company, electric company and finally roofers who may have been dishonest and charged us for a job that didnt need to be done. Let me explain, We were already convinced the roof needed to be replaced. He eased our minds, and is currently on the roof fixing the problem which was caused by the person who installed the heater vent since that person did not seal it correctly! We felt so blessed and pretty much begged for his company info since we will NEVER call anyone else if we are having issues. The honesty, professionalism (wore mask entire time, had shoe coverings on, and was very kind in explaining everything in detail! Not only that, I found out today that his company ALSO does reverse osmosis repair which I have been trying to find a technician for months now! To add into this, I spoke with my landlady who had called another plumbing company that could not resolve the issue so she called Prodigy and they are fixing both homes and spending the day here. We feel so blessed to know we have home repair we can rely on, with TRUSTWORTHY employees who didnt charge us anything! My landlady will likely have to pay for the vent repair(not sure), but what a blessing. Honestly, it's like when you find that rare mechanic who is honest and tells you the truth, you better go to prodigy for honest professional hard workers. I have never felt so relaxed and been treated so well by anyone else. He explained everything in detail and was so kind! Best place ever I wish I could give them 10 stars! Amazing company. I asked for a refrigerator magnet with their logo since I didnt ever want to lose their information. Dont go anywhere else, prodigy is AMAZING!
Just after I posted this, I thought you know what I'm gonna ask him about an issue that has been bothering me for sometime. I had a pipe in my fireplace but nowhere did I see a place to light it. Jerry showed me a small hole in the floor and told me he would pick up a key for me and drop it in my mailbox on his time off. I wanted to pay him and he said dont worry about it. Then I asked if they do chimney cleaning since i heard that you need to do that once in a while. Then he told me it would be cheaper to buy a log that lights and cleans your chimney. I was blown away by his honesty and kindness. Wow!
Will never go anywhere else for anything. They dont just do plumbing. Call them first, I'm telling you, the best day of service I've ever had, and I dont write many reviews so you can see for me to spend my time doing this, its because I want other consumers to be happy and safe during this Coronavirus pandemic!

Steven J.

05/03/2017 12:00:00 SA

First I want to say I think the service was great and the guy that came out did a fantastic job. The plumber was very professional, neat, focused and brought all the spare parts needed. I have no complaints about the actual service, he did a great job. The reason why I gave only 3 stars was due to the amount charged. The prices are outrageous! I had 3 angle stop valves put on replacing the old valves, a new faucet installed and a garbage disposal. This all cost $640!!! Yikes!! A friend told me this should have cost around $230. Again, I like the service but I think it would be wise to shop around before calling this company first.

Susan Z.

6/22/2022

Alexis From Prodigy not only did a great job with the work he did but he was extremely polite and willing to answer any questions and provided great advice. I have always found the employees of this company to be very personable and efficient.
This is now the third time I have called Prodigy for work on this house and each time is the same - great service and great people to have working at your house.

Tom F.

06/03/2017 12:00:00 SA

Thanks again to Prodigy for great service. Our kitchen drain plugged up Friday evening and Cezar was at our house Saturday morning and cleaned it out quickly and professionally.
These guys have always been a pleasure to work with...clean, friendly, quality work.

Jera M.

11/24/2015

These guys were awesome. First, they came before they said they were going to. They called ahead and let me know they were ahead of schedule. Which was great! Then they were friendly and quick! I'll definitely be calling them again!

Marva W.

07/02/2021 12:00:00 SA

Very easy and responsive to my needs. Made an appointment for 2:30 and Juan arrived at 2:15pm. He assessed my toilets and which ones I wanted replaced and just a little over two hours my two toilets were replaced. There was a slight flaw on the lid of one of the seats and Juan informed me (as I did not see it) and made arrangements to come back with a new lid to ensure perfection. I will use them again.

Shannon R.

07/07/2023 12:00:00 SA

We love Prodigy Plumbing! Every time we call with a problem they come out that same day. The nicest and most knowledgeable people! They answer all my questions and follow up to be sure everything is working well every time we've used them. The best!

Autumn K.

3/23/2019

They told me two hours and that's exactly how long it took. They also saved me $100 by being able to reuse a part that was still in good condition. Bonus: they also used vinegar to clean up some calcium deposits around my faucet, most plumbers don't do that. Oh, and they were really sweet to my dog, he even tried to protectively walk them back to their truck several times.

Chris and Tony were amazing! Great experience, highly recommended! :)

Ivy G.

5/19/2021

Steve and Fernando did a sewer repair on our home. They were very professional and nice. They explained what the problem was and the job that needed to be done. They also cleaned up once they were done. Overall, they did an excellent job and I will be reaching out their company for their other services.

brandi g.

11/19/2020

I called this company to get a quote over the phone on a Sunday. Mark called back and provided one. We have home warranty insurance, but I wanted to get estimates in case the issue wasn't covered. Not surprised it wasn't.

I called the office and the woman I spoke with was warm and friendly. She told me she could get someone out the next day and provided me a 2 hr window. She called me an hour before the window, asking if I was available now because her driver was in the area. We had a blockage in one of the bathrooms so Marvil came out. I opened the door and he had his mask on, introduced himself, handed me an informational pamphlet and then put booties on to come in.

I showed him where the stoppage was and he gave me a quote for a few options with pictures! I had a ton of questions, but Marvil was patient and answered them all and explained everything in detail.

This company deserves its 5 star rating and if I have any other plumbing issues, I'll be calling them and referring.

Luis B.

08/12/2022 12:00:00 SA

Had a clog in the main line so I called and they were responsive and showed up when they said they would. Tech was knowledgeable and courteous.

Jeff B.

7/27/2017

I've used these guys a couple times before and they always impress. There not the cheapest sometimes, but always worth paying for the quality they provide. I had a backup in my kitchen sink as well as my bathroom sink. They came over same day within 2 hours of my call and unclogged my pipes. I will definitely be calling on them the next time I need some pipe clearing.

Monique R.

11/02/2015 12:00:00 SA

Matt came out due to a backup on our sewer. He was extremely professional and took the time to explain everything in detail. He worked quickly but efficiently. It was the most pleasant experience I've ever had. I highly recommend this company!

Marisol M.

11/10/2016 12:00:00 SA

I had a clogged toilet and water was leaking out through the bottom. I found Prodigy Plumbing on yelp and tried them out because of all the good reviews. Very happy I did.

I scheduled an appointment, and Matt arrived on time. He was able to resolve the issue, and it was surprisingly way worse than we thought. It was absolutely insane how many baby wipes he pulled out of the pipe. Matt said it was the most he's ever seen. Hah. He didn't just stop once the clog was undone, but continued to get out all the wipes he could.

I felt like the price was better than fair for the job and work that was put into it. He was also very clean and disinfected everything when he was done.
Very happy I gave Prodigy Plumbing a try. And now I have a go to plumber for the future!

Larisa S.

7/14/2023

We were having an issue with our over flow valve in our dishwasher. It was causing havoc. My husband called Prodigy. They sent out Jerry to check it out the issue. He was kind, knowledgeable and fixed the problem quickly. We have used Prodigy for years and have always had great service. Thank you Jerry! Thank you Prodigy! We are grateful to have such a wonderful neighborhood Plumbing company we can always count on.

Alexander P.

02/07/2021 12:00:00 SA

Steven came to help us out with a clogged main line due to tree roots. Great service, thorough and explained the issues. There was no hard sell on service/maintenance enhancements. Would recommend to anyone who needs some plumbing help!

A S.

10/09/2015 12:00:00 SA

We had a great experience with Prodigy - all the crew, including owner Mark. They gave us a bid to replace a section of the sewer line that was broken by tree roots. The job turned out to be much tougher than they anticipated due to very rocky soil. They worked more days than expected, but they honored the original bid. The trenchless technology they used was amazing - avoided having to get a city permit to dig a hole in the street. After the repair, they restored our concrete sidewalk and the lawn to the way they were before the repair. We were very pleased with their professionalism, attitude, and work.

Cody G.

1/26/2019

AL was super awesome and courteous. The prices are awesome and the service was quick. I called for a stopped bathroon sink. Problem fixed. He came at the end of the 2 hour window so he was here on time.

Jeanette S.

10/10/2018 12:00:00 SA

Prodigy plumbers are the best ! This is the second time I have used them . Al came out in a quick timely manner bright and early in the morning so I didn't have to wait all day with no water! Al did an excellent job flushing the main line and Left everything nice and clean afterwards . The prices and decent and I will be using This company anytime we have issues with our plumbing from now on ! Call and ask for Al or Matt you can't go wrong . Excellent service every time ..

Felipe A.

05/04/2017 12:00:00 SA

Breaking News!! I finally found a professional, honest and affordable company. My kitchen sink was backing up water , had this problem for a couple days, I called a few plumbing places but they were too busy to do the job right away. After checking yelp and base on reviews I decided to call PRODIGY, a nice polite lady answered and sent a plumber in just a couple hours. Matt Down ( the Plummer ) arrived earlier than expected and explained what he was going to do and gave me an estimate. Matt is a professional with a very cool attitude and great plumbing skills, he cleaned extremely well before he left. Service was excellent and price was less than I expected.

Jackson J.

6/30/2022

I have used Prodigy 3 times for various projects during the last year. Re-piping, re-draining, sewer lines, repairs and installs. In each case they have been professional, courteous, competitive and to me most importantly, competent. If you hire them, you will be very happy you did.

Gareth H.

7/23/2021

We used Prodigy Plumbing for a large project at our home because they impressed us with their responsiveness, reliability, and customer service. We've used them several times since for minor issues and they have not disappointed. We plan on using them every time.

BC V.

2/23/2017

Looked for a plumber today as our regular wasn't available. Saw the 5 star reviews and lots of them.. I decided to call and sure enough, fast, honest service for a very fair price. These are my new regulars! Thank you Prodigy Plumbing! I wish you were in the roofing business!!!!

Nicolas D.

7/14/2020

The plumber knew his stuff and was thorough to ensure that every issue we currently were facing was dealt with. Easy to talk to and easy to follow and understand what to expect, and lookout for future reference. Solid work!

Jessica L.

09/02/2019 12:00:00 SA

Mark and the team at Prodigy Plumbing are fantastic to work with. This review is long over due. I called them for two showers that weren't draining. Bob was the plumber who came out to to the service. He call me 30 minutes before to let me know he was coming. He is extremely polite and knowledgeable. He was able to quickly snake the drain and cleared out the clog. In all it took no more than 30 minutes. He even cleaned the shower from any debris and dirt that got pulled up. He also gave me tips on how to keep the pipes and drains in other areas of my house in good working condition. I couldn't be happier with the service I received. They are now my go to plumbing company.

Eva L.

6/19/2018

Prior to moving into our home, we were told by the home inspector that we had a misaligned main sewer pipe. We were referred to Prodigy by our real estate agent, who had nothing but awesome things to say about them.

Al was my service provider and he was the best. He was honest, professional, personable and allowed me to ask every question I could think of. He included me in the entire process and I was well aware of what was happening at all times. The team that he had brought in over the two days to fix my main sewer pipe were prompt, friendly and professional.

Despite having to tear up my front lawn, the team put it all back together and it looked as if nothing happened! I would definitely, without a doubt, refer Prodigy to anyone looking for a reliable, professional and honest plumbing company.

David L.

11/24/2019

Destin was the plumber dispatched to our condo by our HOA association for a chronic sewage blockage problem. He arrived very quickly after getting the call. He accessed the problem and got to work quickly clearing the drain. He made a recommendation on other steps that we can take to prevent future backups that we will be implementing. Destin was very friendly and knowledgable. The only complaint that I have in that he was wearing a Dodger's hat. He would have looked much better in a SF Giants hat.

Yolanda G.

05/04/2021 12:00:00 SA

Highly recommended! Great service from Jerry. He was kind and very informative from start to finish. We had a quote from another company who didn't even seem to want our business, the guy said it was gonna be expensive without even diagnosing the situation. But Jerry was awesome. I appreciated his integrity, never made us feel like we had to pay for something we didn't need like the other company did. He also gave us several options for our needs, which I rarely see anyone do. If you're looking for great service, reasonable prices and great, quality work, I'd definitely recommend Prodigy Plumbing. Thanks!

Hank L.

8/31/2022

Steven and Alexis did a good job getting our hot water recirculating system working again. They called in supervisors when needed to diagnose the problem and solved it with appropriate action. All is good now.

Michael L.

02/09/2017 12:00:00 SA

We worked with Matt. Great experience! We had a re-pipe and a tankless water heater put in. Matt call every morning to give us updates on the progress of the job. Definitely calling Matt again.

Joshua A.

4/26/2019

Fast, on time, and HONEST. Great company great plumbers. Tony Rubio was able to diagnose the problem and fix it in a jiffy. Highly recommend.

Jason G.

2/17/2014

Local to east side long beach. Showed up quickly, called to let me know where he was at, very professional. The plumbing work was very high quality, and I am overall impressed. Thanks Mark!

Jasper C.

8/22/2017

Prodigy Plumbing Rocks! They always show up on time and get the job done lickety-split!
Shout out to Matt, Fixed my garbage disposal and changed my faucet out in literally 15 minutes! Thanks Prodigy Plumbing!

Anthony T.

4/13/2021

Garrett and Alexis came and worked on a warranty issue. My copper pipes were installed a few years ago by Prodigy and were a little loose. Whenever the water or lawn sprinklers go on, I'd hear a tapping sound. It was enough to sometimes keep me awake.

They both arrived on time and kept my house as clean as possible while doing the job. Very professional and courteous. I can't say enough good things about this company and their workers for taking care of clients and honoring their warranty.

I would recommend this company to both my friends and family. Thank you Prodigy.

Michael T.

12/29/2019

I called several plumbers and Prodigy was able to get to my house the soonest. Luis D. came out and he was very straight forward about what the problem was. He was very honest about his recommendation fix the problem and worked hard to get my clog out. A lot of guys will come out and stop once the water starts to drain. Luis pulled a monster out of my mainline. He had me run a few tests to make sure we fixed the issue. Overall he was very professional and provided excellent service. He also charged me less than the other plumbers quoted me. I would definitely recommend Prodigy Plumbing for any of your plumbing needs. Ask for Luis D. if you live in the Long Beach area.

Nadine N.

12/14/2015

EXCELLENT SERVICE!
I had some slow draining showers and wasn't able to get an appointment with my normal plumber. I called Prodigy around 11am and they said they could send someone between 1-3 that same day. Promptly at 1pm, Matt arrived and quickly got both drains cleared all the while conducting himself in a professional and polite manner. Bye-bye old plumber and Hello Matt & Prodigy!

Pepe G.

2/25/2023

Mike did a good job repairing our wall heater. He was friendly and fun. The house is definitely warmer now! Thanks Mike

Greg B.

10/28/2020

We don't do condos. Weird experience, filled out the form last night and called today to follow up. They refused to work on my sink because it's in a condominium building. Even though the job would be indoors, on one sink in my personal unit, they will not do condo units. Said they had changed their policy. Why is that not on the website?

marian p.

8/27/2020

So professional and great service! Luis was courteous and even put on shoe covers before coming in. He was professional and explained what was going on. Gave us our estimate before starting and completed the job same day. Thanks Prodigy and Luis!

Enigo M.

09/08/2013 12:00:00 SA

*** Great experience, professional and friendly! ***

I found Prodigy on google maps and contacted Mark via telephone. Setting the appointment was easy.. he was courteous, pleasant and very accommodating. Mark arrived in a timely fashion and the service was equally quick, reasonably priced and thorough. I enjoyed the chat and really feel good about supporting a local honest business. I have already passed his name along with great remarks and will continue to do so.

Cade W.

4/26/2017

Mark and crew were awesome, as a tradesman myself I'm a bit more particular than most of his customers. Mark has the talent, know how, and equipment I need for my own customers. His guys are always polite and professional. I get it that sometimes I pay for their knowledge and experience and I wouldn't expect any less from a skilled tradesman and long time craftsman. When I get a job or customer that us too particular or out of my experience or realm, I call Prodigy. Great job fellas, it's nice to have a company in the neighborhood that values the residents and our homes.

Libby H.

8/31/2015

We had a serious problem with our bathtub, and when another plumber said he would just come out someday, Prodigy was there as soon as they could be and took care of the problem in about 90 minutes. It was a serious help, and they even took care of replacing a nearly broken shower handle. Would recommend!

Michael L.

9/25/2015

Amazing Service. Matt arrived in 45 minutes from calling on a late Friday at 4pm. He did fantastic job. Very reasonable.

Ilie N.

10/23/2021

Thank you Jordan and Alexis for great service and responsive call. Thanks for fixing my clogged ony bath tub.

Shawna L.

2/21/2022

Garrett Hall is an excellent representative of Prodigy. Following a challenging situation, he personally came to our home to ensure we were happy. That level of professionalism and character leaves a lasting impression; one that should give any family confidence about the company's service and quality!

I also want to give kudos to the company's owners! Your leadership is what sets you apart from your competition.

Heather V.

5/17/2014

Moved in to my first SFH and flipped the kitchen. New to the area and not having a good recommendation for a reliable and trustworthy plumber, I called Prodigy because of their favorable reviews on Yelp.

I called and left a message and got a call back in about an hour to discuss pricing and schedule an appointment for hooking up a new faucet, garbage disposal and dishwasher. Pricing was $200 under my last quote and they were willing to do it all on a Saturday so already I was happy!

Mark showed up on time, with all needed parts and even some extras for a pipe shape issue neither of us anticipated.

Mark was very friendly and professional and I felt safe having him in my home.

I have since called Prodigy again for a non-related hair-clog backup of my main line from my shower (my house was built in 1928) and some help with silicon caulking around my sink now that my new counter-tops are in.

Both times were on Saturdays, both times they were on time and were able to quickly and quietly finish the job without any excuses or drama.

I would recommend Prodigy to any women that are out there looking for a great plumber where they don't have to worry about some nasty stereotype plumber's crack walking in to the their home a few hours late just to tell you they don't have the right tools.

:)

Very pleased.

DJ S.

12/13/2021

Technician was personable, efficient, friendly and informative. The whole process was quick and painless. I can now understand all the high reviews for this company.

Maggie O.

11/28/2018

5+ Stars! Called about what we thought was a broken garbage disposal...Prodigy was easy to reach during business hours, scheduling was easy and FAST (they had availability the next day during hours that worked with my work schedule), and pricing was competitive.

Our technician, Ozzy, arrived this afternoon on time and was so efficient--immediately diagnosed and fixed our problem (was less of an issue than we originally thought!)! Honest, fast, and showed me how to address the disposal issue if it happens again. I will be recommending Prodigy and Ozzy to local friends and family--we will be calling them again with any additional plumbing issues!

Stacy C.

1/16/2023

Thank you to Manny for unclogging my bathroom sink! He shared what he was doing with me and got the job done quickly! I appreciate it!

Frank S.

02/06/2017 12:00:00 SA

I gave this company a bad review once before; now I'm RETRACTING IT and writing a new one. This time it's 5 stars! The previous review was the result of miscommunication on my part. I talked to Mark who is the owner of Prodigy and he offered me a refund. I explained a few things to him that he was not aware of and held onto the check. I decided to give them a second chance and called Mark to fix a problem in our kitchen and washroom. I told him about the check and he said to keep the refund because CUSTOMER SATISFACTION, not money, is the #1 priority of Prodigy! Matt, the plumber who came to our house; had foot coverings so as not to track mud or water into our house; and a doormat to wipe his feet on! Very courteous and genuinely interested in making US satisfied with their work! Matt arrived well within the appointment window and got straight to work. Along the way, Matt would stop working and show us what he was doing and why it needed to be done. He could have added unneeded parts and so forth but he was HONEST. That says a lot about the owner and their employees!! Thank you Mark and Matt!! We are now customers FOR LIFE!!! :-)

Robert M.

03/10/2020 12:00:00 SA

Had a clogged kitchen sink Prodigy sent out Edgar he was nice and polite there was some up sale. Did clear the clog, a little pricey but good job.

Miguel L.

11/21/2020

Fast response. Fast professional heater replacement. Marvil was very helpful and clearly knows his craft. I am definitely using Prodigy plumbing again for our future needs. Thank you Marvil!

Barbara D.

5/23/2022

This is the second time I've used Prodigy Plumbing.
Today Felix came out and did an outstanding job. He successfully unclogged both my bathtubs, checked the drain stops in two sinks, and flushed out my water heater.
Unfortunately, the water heater would not restart because the ignition switch was bad, and the part is not available until June 1st. I was so upset thinking I would be without hot water almost 2 weeks, or have to buy a new water heater. What would I do? Felix, along with his supervisor on the phone, worked relentlessly to try different things to start it..spending extra time not giving up.
After almost an hour Felix took it apart and got it lit! Yay! I'm so happy not only did he buy me time (I'm still ordering the part) but saved me the discomfort and inconvenience of going without hot water until I can get it fixed. Thank you so much Felix and your supervisor for your perseverance and excellent customer service. I super appreciate you, will call you for future needs and I highly recommend you!! Thank you!

Brett S.

06/06/2015 12:00:00 SA

Mark and his team are absolutely fantastic. My fiancée and I purchased our home in Long Beach back in December 2014. Our first experience with Mark was when we scheduled him to come run a camera through our sewer line. He came out, and to our surprise, there wasn't a clean-out big enough to fit his camera through. We talked through our options and he quoted some (reasonable) prices for installing a clean out. Not once did he demand, or even request, payment for his time to show up that day. I know a lot of contractors who would have become insistent on some form of payment. That was the moment I knew Mark was an honest, decent man.

I later had Prodigy come by to install a new hose bib in the backyard and new hookups for the laundry. We were in the middle of moving in and the two guys who came out were happy to look at the undersink plumbing in the kitchen and install a new gas valve for the stove natural gas supply.

Recently our shower became leaky (old seal needed replacing on the hot water valve). The water shutoff at the front of the house was an old gate valve that was about ready to bust (previously spotted by one of Mark's guys). With that I couldn't shut off the water to the house to fix the leak myself. I was out of town on business and after a frantic call from my fiancée on Thursday about the dire need to fix the leak (now running water), I called Mark and begged him to help out. He told me how jam-packed the schedule was on Friday, but by some miracle, was able to free up one of his guys to run over to the house and replace the gate valve with a new ball valve Friday afternoon. I returned home Friday evening and was able to fix the leak. Crisis averted!

Thanks Mark, and team, for your awesome work, reasonable pricing, and consistently demonstrating integrity in an industry where so many others are not. You are now my plumber.

J Smith A.

10/18/2019

These guys arrive as scheduled and had my toilet flushing in no time. Very professional. Even took the time to wear cover on their shoes when they walked into my house. I guess they are used to Asian houses.
The price of the service was fair. I would definitely call them again if any issues should come up again.
Happy customer.

Kristin D.

04/01/2020 12:00:00 SA

I called Prodigy in a bit of a bind after the first plumber I called was unable to complete the work. They recommended Prodigy to me. I called, and although the person I spoke with said they were pretty busy, he said he would get someone out as soon as possible.

A little over an hour later, Destin showed up. He was friendly and efficient and neat. He quickly diagnosed the problem and explained it thoroughly to me. He even documented the issue and his repair with video that was later sent to me in case I needed it in the future. These guys are pros, and I definitely recommend.

Kelly H.

10/25/2020

My contractor and I were VERY impressed with Prodigy Plumbing. We got quotes from 4 different companies. Not only did get get the best price with Prodigy, the gentleman that gave us the quote was the most thorough, professional, and respectful. They did a great job and provided pictures of their work when they were done. They honestly go above and beyond! A+ customer service as well. I will definitely call them for any future plumbing jobs and have already recommended them to a family member.

marilyn E.

10/02/2013 12:00:00 SA

Had a quick and painless experience! Mark not only came to my house last minute, he finished the job in fifteen minutes! i will definitely be calling him for any other plumbing emergencies.

L. T.

11/03/2018 12:00:00 SA

I called to book an appointment to unclog my kitchen drain and Al was at my door within the hour. Impressive customer service and explained all the work being done. Al was fantastic and finished the work fast! A great resolution to a very stressful situation. If I could give 10 stars, I would!

Joseph P.

7/27/2023

I've used Prodigy Plumbing a few times with great results so I didn't hesitate to call them when I needed to have old, corroded sink fixtures and valves replaced. Carlitos showed up on time with a professional appearance and a friendly smile. He was courteous, responsive to my questions and was always respectful of my home. He completed the work to my great satisfaction and he left my home looking better than he found it. Carlitos also alerted me that my home water pressure was borderline high and explained what that could mean in the future. He never tried to sell me anything and seemed completely genuine. He installed a pressure regulator and showed me that the pressure is now at a normal level, which was comforting. Great job all around, Carlitos. Keep up the great work.

Auntie Michelle L.

9/15/2018

This is a top notch plumbing service that provides prompt, quality service. I was desperate for a clean out, and they came right away... and what's more is that their prices were lower than other companies who quoted me for the same job!

Aley C.

11/24/2021

I cannot say enough good things about Jerry N. with Prodigy Plumbing. He was on time, knowledgeable, extremely clean, very respectful and went above and beyond to address our clogged shower problem. He took the time to do it right. I am so impressed with his service and will use this company from now on thanks to Jerry N.'s hard work and care. If you are looking for a hard working, trustworthy plumbing company with employees that care about you and your home as if it was their own family, look no further. Thank you Jerry N. and Prodigy Plumbing!!

Maricel H.

1/26/2022

I got their services based on the yelp review! & it was right! Jerry our man was very professional, so knowledgeable, an expert on what he does ! We got lucky Jerry was the techinician & assisted by Ozy ! Both were awesome!!! Jerry gives you the option about the work to be done. Our plumbing was a big job! He went underground , was very detailed!
Great job Jerry!!

Ellice M.

2/27/2020

We purchased a new toilet and needed to get it installed and also needed a new valve. We contacted Prodigy Plumbing due to their great reviews. The woman that answered the phone was very pleasant. She was able to get us on the schedule the same day. We had the technician, Ozzy. He was punctual and professional. He was able to replace our valve and install our new toilet that day. He explained everything and left the area clean. We will definitely be using Prodigy Plumbers in the future.

Daisy C.

5/18/2017

Called Prodigy regarding our shower leaking, got an appointment right away and they also confirmed with a text message, very efficient and professional.
Field supervisor Matt came and got our leaking problem solve in no time. One of the best plumbering company we had used in the 20 years we lived in Long Beach area.

Lori T.

1/21/2019

I 100% recommend PRODIGY PLUMBING!!
562-413-1928. The are AMAZING!!

I was concerned about a possible leak under the house! After my initial call, PRODIGY was knocking on the front door within 30 mins! Now...That's impressive!!

To my amazement, especially with all the aftermath of the storms, Matt and Kory showed up ready to do what was necessary to rectify the problem..including crawling under the house! Gratefully, all was well!!

Before leaving, I ask them to take a look under my kitchen sink. In no time at all the disconnect was fixed with no charge! Now that's nice business that's all I can say!
Professional, Punctual and Polite!!!

I can't see enough of Maisie things about this company so please use their service and you'll see what I mean!

Jason C.

6/24/2021

Prodigy plumbing did a complete plumbing re-pipe and trench-less sewer of my house and they were a pleasure to deal with and did an amazing job. I want to give a huge shoutout to Matt and Art who went above and beyond the entire project. This was a very large project and those two and their crew handled it very well. Matt was always accessible and responded no matter the time and in a quick manner. There were some minor hiccups and both Matt and Art took care of the problems immediately.
Highly recommend prodigy!

Janet M.

3/23/2022

We chose Prodigy Plumbing based on Yelp reviews. They replaced our HVAC system with a new one. We greatly appreciated their friendliness, professionalism and honesty. Big kudos to Dino, Jordan and another young man for their hard work and willingness to ensure we were pleased.

Mikey W.

1/15/2021

I would absolutely recommend Prodigy Plumbing. I've been using them for plumbing services since I bought my house a few years ago. Every time they've come out they have been professional and gone way beyond what I expected when it comes to service.

Most recently, I hired them for a full house drain repiping and they did an incredible job. Their crew was able to complete the job in a (long) but single day. 1 day! They also threw in wall patching free of charge, and did an amazing job.

I want to mention Luis De Leon especially as he communicated with me along the process, and was happy to answer my questions throughout. Luis was able to write up a quote quickly and provide multiple options for me to choose from.

I love making informed decisions. Prodigy Plumbing always gives me all the information necessary for me to do that. They make me be proud to be a customer

Becky B.

02/01/2023 12:00:00 SA

Best plumbers around they helped my mom who is 90 yearstold and took care of her she was so grateful. Thank you prodigy

Robin S.

8/24/2015

Found Prodigy Plumbing on Yelp this morning. Over 600 great reviews. My kitchen sink is backed up. Called and they said they would be here by noon. They showed up 5 minutes before and ready to work. Snaked out the sink and ready to go. I asked if we should clear out the trap as a precaution and Cezar told me it wasn't needed, that everything was clear. I really appreciate an honest answer. He very easily could have said yes, and charged me more money. Thank you for a job well done.

Mark T.

3/14/2022

I replaced the faucet in my boat's galley, but the fittings connecting the water lines to it were odd sizes. The tech George was able to shop the correct adaptors to connect the hot and cold water. No leaks, all good. Nice guy too.

Paul K.

9/13/2021

Great communication, came when they promised. To pull the permit from the city +change the water heater 40 Gallon. Total estimate was $5600. Why is it soooo expensive when the water heater is about $900???

Ari L.

4/26/2022

Prodigy did a great job first with replacing all the plumbing in our 1940s house when we bought it and more recently coming out to fix a leak in our garden spigot. When they did the original renovation, they worked with us and some rather difficult tenants in an incredibly professional and effective manner. They managed to fix the bathroom drain, which had been leaking water into the foundation, without disrupting the water service for too long. When our garden spigot started leaking they were out within 24 hours to asses and fix the problem. They do charge a fee for estimates, but waive it if you decide to have the issue repaired immediately. Well worth it; we're so glad we went with them

Marcos C.

2/23/2023

Alberto came out and changed my water heater within 4 hours start to finish. He saved my cookie business from shutting down for the day. Yay!

Aaron G.

08/06/2015 12:00:00 SA

Prodigy was awesome! They were able to fit me into a very busy day and Mark was great. Polite, professional, and fixed the problem quickly. Great local company serving their neighbors. Definitely use them!

Ellie M.

7/31/2015

Mark and his team are pros. We recently purchased an older home in Long Beach and have had issues with the plumbing since moving in. We called other reputable plumbers who would get things working again, but the problems always returned. When Prodigy Plumbing came out, they took the time to find the cause of the issue. They then explained to us and showed us with a camera what was going on under our house. They laid out the various options we had, short term vs. more permanent fixes, along with the pricing. When I called again with additional questions, Mark took the time to answer all my queries. They showed up on time, kept us apprised on the status, and finished the project fast. Don't hesitate to call Mark and his team, they truly are professionals.

John K.

7/26/2022

We had a main line drain stoppage on a weekend. I called Prodigy in the evening on Sunday. They had Luis out there by 9 am Monday morning. I had another company out earlier on Sunday that could not clear the stoppage. Luis came out cleared the stoppage and let us know that we had a problem with roots in our sewer main. We did not have a clean out since our house was built in the 50's. He showed me the video of the roots and the exact location and suggested that we install a clean out and install a liner in our sewer line. We agreed on a price and they started the work. During the process we had Luis, Primo, Rafa and Jared working on the line. I have 42 years in the construction industry and really appreciate how professional and safe these guys were. It was very hot while they were doing the work and I noticed that they followed the Cal Osha guidelines with shade and plenty of water for their crew. The workmanship was perfect and they provided video and photos of the project from start to finish. I recommend Prodigy for any of your plumbing needs. Thanks again.

CJ M.

8/30/2019

Always get three estimates; they were the third, and turned out to be the one we picked.
We had a leak coming from the foundation next to the hot water copper pipe so he suggested a re-route with PEX. He thought Re-pipe of the whole house was not necessary at this time.
I recommend Prodigy Plumbing and they are local.

Rebecca C.

08/06/2016 12:00:00 SA

My husband put in two sinks in our upstairs bathroom but when he ran into a cracked pipe at the wall, he wasn't comfortable going any further. Matt from Prodigy was able to come out the same day. He called and kept us updated about his arrival time, came out and fixed our problem incredibly quickly, was friendly and pleasant, and even sympathized with my husband about the difficulty of putting in our sort of bathroom sinks. The price was right and he even knocked a bit off as I'm sure he felt sorry for us. Haha. We put Matt's card up on our fridge and will most definitely call Prodigy again. Thanks, Matt!

Doug S.

10/04/2022 12:00:00 SA

Hour late even with a two hour window. Left without giving us a quote. Idk how their work is, but the quoting experience was not great.

Josh S.

7/18/2022

Jerry from prodigy was excellent! He is very personable and approachable! He came out to quote an elective gas line for a grill and also checked out a leaking pipe that ended up being from our toilet--a potential health risk!

Jerry was attentive and knowledgeable, I'll definitely be asking for Jerry every time I go to Prodigy.

Danna E.

04/02/2021 12:00:00 SA

I needed a plumber to check out a blocked sink pipe and garbage disposal issue in our office kitchen. Overall I was very happy with the service of the plumber Jerry who came out, he was very friendly and knowledgeable about the equipment and process (he even checked out a minor bathroom sink issue that he wasn't there for originally). I would have him come back if we have any further issues.

The only thing that took a star away was the that they had re-scheduled me once because a few technicians had called out for the next day... I said ok because wasn't an emergency so I rescheduled for the following week, then today comes around and I get another call to try and re-schedule me again because more techs called out sick. I told them I would cancel and find a new company to come out because it's kind of un-professional do do that twice (even though it wasn't an emergency) but they said they would come at the scheduled time window and they did.

Ken N.

10/06/2022 12:00:00 SA

This is my 3rd time using Prodigy Plumbing. I had them replace ice maker filter and fix a broken pipe. Jerry Navarro showed up on time as usual and finished the work in short time.

Daisy R.

3/21/2018

Excellent service from Ozzy! Called them at 830am, someone was out at 1230noon. Very polite & very informative about other future services we will be getting with them. Highly recommend them.

Omar G.

05/01/2019 12:00:00 SA

David, Ozzy and I forgot the other guys name lol very cool and professional plumbers. I came across Prodigy Plumbers because of their high rating on Yelp. I'm glad I called them. David came the next day and gave me a quote on the sewer smell beneath my house. After inspection.. it happened to be my shower's plumbing. It was detached! And my toilet cast iron flange was leaking. So I decided to go for it! They replaced the cast iron flange for a more modern PVC kind.

At first, the price seemed a lil too much for me but.. hey!.. they came fast, on time!, and very cool and professional! So that right there deserve a 5 star for me. I always say.. good things dont come cheap. Sometimes because you wanna save money and hire someone cheap.. it bites you!

Anyways.. Ozzy and crew did a great job. Work ethic on point. They do their best to keep it clean while they work and after they're done. What made it more awesome.. I have a second restroom which I tried to change the toilet myself and failed.. Ozzy hooked it up and fixed my mistake! Free of charge.

There's a reason they're rated high!
Muchas Gracias David and Ozzy and the guy I forgot his name lol..

Daniel C.

08/04/2016 12:00:00 SA

Had plumbing issues for a couple days now. Went onto Yelp to find Prodigy Plumbing. Gave them a phone call and they sent someone right away! Absolutely the best plumbing service we have used thus far. Matt Down was the specialist who came by our office and helped us with our plumbing issues. He was very friendly and thorough, even helped us by pointing out, that the people who renovated our space, left some things unfinished. I would absolutely recommend this service to anyone in Orange County. 10 out of 10!

Joyce S.

10/06/2021 12:00:00 SA

Finally got around to calling a plumber out for a very weak shower stream...My husband and I called Prodigy Plumbing because we had used them in the past and their service is on point! Alexis came out today and within hours, located the issue and now fixed! On time, reliable, great customer service experience, priced fairly...We will always rely on Prodigy! Thank you Alexis for such great work!

Sandra D.

01/03/2021 12:00:00 SA

So glad I found Prodigy! We have a clog on a weekend, and Alexis worked for 2 hours to clear the kitchen drain, and unfortunately this issue is worse than expected. We're hopeful to work with them to get it fixed.

Terrance D.

03/08/2019 12:00:00 SA

Just bought a house and found out that I needed a complete re-piping of the entire home. A co-worker of mine recommended Prodigy Plumbing. She said they were awesome ~ replaced her septic system at an affordable price. So I checked the Yelp reviews and the high star ratings nearly blinded me! I gave them a call and Tony R came out. He made it happen. Tony R and his crew knocked out a 2-3 day job in just one day. (Re-piping of the house (Pex/L Copper), 40-Gallon Bradford water heater, Moet bathtub/shower fixture, etc.) I popped in for lunch and saw FOUR Prodigy trucks at the house. Neighbors peeping out their windows with envy, wondering whats going on. Tony R worked around our schedule to make sure guys would come out when we were available. The service, the work, the professionalism was First Class. Everything was itemized, explained to me before during and after the work, and super competitive prices. If I could I'd give them 55 stars I would. Big Shout Out to Tony R and Da' Crew!!!!

Definitely spreading the word. Prodigy plumbing numero uno in SoCal!

Wendy M.

12/23/2019

This company is fantastic, our great grandson put something in our toilet and clogged it. Jerry worked a Christmas miracle turned out there was a baby bottle and a ball. Somehow Jerry got them out saving me from having to buy a new toilet! Highly recommend this company and will be using them from now on

Lisa B.

07/08/2023 12:00:00 SA

We wanted to replace an old shower head in our guest bathroom. My husband started to work on it, but realized he didn't have all of the right tools, so we called Prodigy to see if Steven Garcia was available. He had taken care of a toilet repair a few months earlier and we were happy with his work. I was pleased to find out that he had an opening the next day. We were alerted to his estimated arrival time and he was there as expected. It didn't take him long to install the new shower head and we're pleased with his work. In addition to working efficiently, he's always good about cleaning up. I really appreciate it!

Jon R.

03/03/2015 12:00:00 SA

Had a plugged line in kitchen. Carlos and Marco came out within a few hours and tried to snake it, but pipe was plugged too bad. They came out the following morning and hydrojetted all the way to the sewer. It was easier than expected, so he charged me even less than quoted initially. A nice surprise. Great guys, very professional, excellent service, great price. I highly recommend Prodigy. Thanks again Carlos and Marco.

Cynthia V.

11/15/2016

Matt D. Is very professional and friendly. I had a very annoying *leaking* bathroom faucet, I called Prodigy Plumbing. Matt came out, he explained everything, he worked quickly and he was very neat about it. If I have any future plumbing issues I will call Prodigy Plumbing/Matt D.

J. B.

07/12/2016 12:00:00 SA

I had the unpleasant experience of a backup in my laundry room with rusty water coming
up through a drain in the floor and assumed it was my main line because of a past experience. I called and was able to speak to someone immediately who was polite and professional and made an appt. for the next morning. The call came 10 mins ahead to confirm the technicians arrival and I then had the pleasure of meeting Matt. He was friendly and professional, introduced himself and listened to what happened and instead of assuming it was my main line he began to check the small more local pipes from the laundry room and discovered the problem was actually coming from there. He then took care of the problem and since he was there I had him clean out the main line as routine maintenance. He was quick, efficient and price was very fair. I have been using Prodigy for a couple years now and am always happy with their service.

Candy D.

09/10/2021 12:00:00 SA

Stellar service from start to finish. We had a clogged toilet effecting the shower and found this company through Yelp due to the great reviews -- thank goodness Yelp did not disappoint. From contacting to scheduling they were professional and responsive. Alexis was thorough, professional, covid protocols from mask to even shoe coverings. Totally impressed as well as the knowledge from his supervisor regarding our plumbing and potential areas to consider in the long run. Overall the service conducted was well done! Thanks guys as plumbing is never fun but you made it easy!!

Winston Y.

12/20/2018

Amazing company with amazing staff!

Everyone that came to either work or advise from Prodigy were extremely professional. Rodrigo was the first technician that came out, he was extremely thorough and provided superb service. He recommended we run a camera through the pipes to see the actual damage, during this process, Shane the field supervisor, came and explained everything with solutions to the problems. I like how they kept me involved with this part because I was able to see firsthand the damage and not been given a trust me I checked, there's damage other subpar plumbing companies would've done. I proceeded to get the work done, thats when Freddy and Jose came by. These two techs were fantastic, they not only dug up everything and replace the damaged pipes, they did all this while keeping all debris very organized in piles neatly stacked in my lawn. Once done, they put everything back in place and you honestly could not tell any work was done. Shane was extremely helpful and diligent on follow ups, while providing me details every step of the way. All in all an amazing company, you can fully trust them for the work they do.

Ivy R.

11/02/2016 12:00:00 SA

Same day service. Mike did a great job. Thoroughly explained everything and took care of the problem in a timely and professional manner. We'd recommend them with confidence!

Nguyen K.

09/08/2022 12:00:00 SA

We had a main sewer line backup caused by a damaged pipe. Jerry and the team came out quickly to assess the situation. They got to work the next morning and completed a huge job of digging, clearing, repairing, and prevention in two days in 90+ weather. They were absolutely professional, dedicated, and hard working. Thank you for the Amazing work guys!

Brian C.

6/28/2018

Quick and good service to repair our water heater today! Prodigy is where I go to when having plumbing issues.

Rhonda L.

06/09/2021 12:00:00 SA

This is the most professional plumbing company I have ever used. The price they quoted me on the phone was the price I paid when the job was complete, even though he checked and did extra things for me. Jerry was the technician and absolutely the nicest most professional I have ever seen. I Will only use this company moving forward for my personal and business needs you should do the same you will not be disappointed!

Jeff W.

2/21/2018

Prodigy has done some great work for us and that's why I keep calling them back. Matt came out and diagnosed our Grohe leaky shower and ordered the part that we needed. He made an appointment to do the install and showed up promptly. The shower works great and he also descaled our Noritz tankless water heater and replaced the cartridge. While he was here Matt also tested our other water devices (sinks, toilets, showers, bath) and tested our water pressure. Thanks Matt!

Vanessa S.

12/03/2019 12:00:00 SA

Updated review: after posting the below post, I was reached out by Mark who did everything in his power to get us service. Technicians came out as soon as they could and did a clean out of our water heater and thorough check. Guess we needed a part replaced. They came out the next day and replaced it. Yay! Didn't hear any exploding sounds yet, waiting for the water to heat up again, but so far so good. Thank you Mark for your assistance.

Previous review:
We used Prodigy before to install our water heater and had great service from Ozzy. But now we called to come check out our almost 2-year old water heater that they installed cause it's constantly turning off and making exploding sounds. Someone that was not Ozzy came out and said nothing was wrong with it but didnt really do a thorough check but went off based on what we told him. He said we could change the thermocouple but it'll cost us $80+. We don't think that's the issue cause our water heater keeps looks like it has exploding flames coming out and just automatically shuts off. We've been trying to have them come out again since now we have a video of what our water heater has been doing and we've been trying for about 2 weeks to get someone out and have not been able to get a hold of anyone. I know it's over the Thanksgiving Holiday....but thanksgiving is over and now it's a Saturday, so someone should've called us back to set up an appointment right? ....very frustrating.

Ida A.

1/23/2017

If you're looking for a plumber, I would strongly recommend Prodigy. They are very professional, competent, and very courteous in all my interactions with them. Last week, Vince came out to unclog a sewer back up at our rental property. I knew it wouldn't be a quick roto-rooting job b/c plumbers who came in previous years told us we have lots of tree roots creating blockages. So of course, the dreaded news was that we need a major job-the sewer line needed to be cleared of tree roots and lined to prevent complete blockage. We are talking thousands of dollars. We had another plumber come out for a 2nd opinion and they suggested re-piping... strangely this came out a little cheaper even though there seemed to be more labor involved. Of course we wanted to go with someone cheaper but what Prodigy was suggesting was the cleaner and more efficient way to go. They are gave us a 20-yr warranty on the job which the other guy couldn't and everyone I talked to at Prodigy is extremely warm and friendly. Vince was especially patient in explaining the details to me which I really appreciate. We are so relieved and glad we had Prodigy take care of our property.

Kelley K.

5/27/2017

I can't say enough good things about this company. I called around 11:00 p.m. The plumber was here within an hour and a half! Matt was so nice, personable, and knowledgeable. He explained everything to me in detail and patiently answered my questions.

Matt was able to solve our plumbing problems AND generously offered to clean up the mess that the issue had created in the bathroom (before he even arrived!).

I am super impressed with this company (and Matt, in particular). Their services are a little pricey, but I wouldn't hesitate to call them again!

Daniel G.

10/24/2016

Kitchen drain clogged again. Mike from Prodigy came out and after a couple attempts at snaking the drain realized my drain was worse than we thought. It appears several years of grease and anything else we put down the drain that would clog it eventually took its toll. Mike ended up using the hydro jet on it. Wow! I couldn't believe the gunk that came out. Drain is clear, and should be for awhile. Mike was great, and ran the hydro jet through it twice just to make sure he got everything.

kenneth H.

1/27/2016

WE had a backed up line with our toilet. Made a call to prodigy plumbing and they came by the same day, and checked out the issue. After a few attempts at flushing, the clog seemed to flush through. They were quick helpful and knowledgeable. They also did charge anything since the problem seemed to work itself. Will call these guys in the future for my plumbing needs.

John P.

08/06/2015 12:00:00 SA

Great service and trustworthy. This is the second time I've used Prodigy Plumbing. The first time was when our kitchen sink clogged up and they diagnosed the problem to be with the garbage disposal that was clogged up they offered to come back later in the same day after I was able to go to Home Depot to purchase a replacement myself to save some money.

On the most recent visit there was a leak in the piping under the kitchen sink. I had diagnosed the problem to be in the p trap, which needed to be replaced. The quote was fair and I appreciate the honesty when asking whether I needed a brass or PVC p trap. I went with the PVC to save a little bit.

We had a great experience with Ozzy on both appointments. The service was very professional and friendly, no time was wasted, and making an appointment was easy. I would recommend this company for any looking for a plumbing service in the area.

jamie t.

12/04/2015 12:00:00 SA

We have used this company in the past and it was always been a wonderful experience. Great communication, timely, thorough and great customer service. We has issues with our toilets clogging up and they were here hours after we called.

The owner has been pleasant to work with and his staff is excellent. The last 2 times, we had Ozzy as our plumber. I would highly recommend him. We will be using this company for all our plumbing needs.

Adam S.

08/05/2022 12:00:00 SA

Ozzy and team did a fantastic job replacing our water heater and performing a hydro jet on our sewer lines! They arrived on time, worked efficiently and professionally, and answered all question I had. Would Highly recommend Prodigy!

Lisa W.

10/26/2022

I have used Prodigy in the past and they have always been honest and professional. The technician, Alexis, came out the same day and diagnosed and fixed the problem. He didn't try to sell me something that I didn't need. The price is reasonable also.

Paul K.

8/20/2015

5 star service!! On time.
Matt's was polite and super nice. Angela was so helpful on the phone. Highly recommend!!

Sushila P.

11/29/2021

Jerry was so courteous, affable and provided valuable information and insight during a walk-through of my home which was rented, then vacated and needed repairs. While the price point was sometimes high, I thought it was worth the peace of mind and Jerry provided some options to work with a budget while providing value.

Cyndi T.

4/19/2016

called prodigy again because of their efficiency last time ... again they came to the rescue!
i kept putting off calling, as i was dreading the news about the source of the leak in our old, creaky bathroom. matt was able to narrow it down to one option and, sure enough, that was it! 'fixed in an hour and WAY less money than i feared. phew!

Haley H.

08/03/2014 12:00:00 SA

We had problems with our water heater since we moved in two years ago. Finally, last week, it wouldn't light anymore so I was forced to call a plumber. I saw the awesome reviews on yelp and called Mark at Prodigy Plumbing. I'm so glad I did!

This company is professional, friendly, and family-run. I like supporting local businesses because I'm a small business owner myself, and Prodigy Plumbing is exactly the kind of place I love to support.

Mark came out the same day I called and checked out the problem. He gave me a couple options to choose from and I decided to replace the entire tank. The next day, my tank was here and Mark installed it in no time at all. I mentioned my kitchen sink was clogging up a bit so he snaked it for me before he left too.

The price was beyond affordable and I know the work done was high-quality. I'm usually scared to call a plumber when I have a problem because I know they usually charge up the wazoo, but I will never hesitate again now that I've found Prodigy. You can't go wrong with Mark! I just wish I hadn't waited two years to call!

Kate J.

9/21/2020

The best in the biz! All of their plumbers have been extremely good at what they do. They're very professional, courteous, and clean. We won't use anyone else.

Frankarl C.

12/11/2021 12:00:00 SA

My kitchen sink clogged and Prodigy plumbing came out the same day and cleared it out for me. They were incredibly professional, reliable, and friendly. I will definitely be using them again if the need arises!

Susan C.

4/27/2022

I used to use Prodigy Plumbing for all my rental properties, not any more. We are building an ADU and I asked them to give me a price on the plumbing portion of the build. Their bid was quite good and we signed a contract. After that we had a problem - our contractor wanted his plumber to do a portion of the work due to the difference in timing of the work. We let Prodigy know that we had to change the contract due to the contractors requirements not fitting with Prodigy's availability. We were removing about 25% of the job from Prodigy's contract but leaving 75% in place, so we asked for a revision of the contract to be done. We got it, but for 75% of the job, the new price it was about 30% HIGHER than the whole job would have been!! Over all about 50% higher for the remaining 75% of the original job. So now our building contractor will be using his crew and we fired Prodigy for trying to rip us off. BEWARE!

Todd C.

10/05/2016 12:00:00 SA

Matt is the coolest. Extremely honest and great customer service. Hard to find honest businesses.

Shonnie S.

07/11/2022 12:00:00 SA

Excellent service! I had a leaking toilet. Jerry came to fix. He found out it was nothing more then a disconnected tube. He was friendly and kind. He didn't even charge me. I will definitely call again. Fast and honest service. I wish there were more like them.

SM D.

02/05/2022 12:00:00 SA

Our bathroom sink got back from what went down the drain and they had Jerry at my home within 30 minutes of me calling and He fixed it so fast and was super nice. I've had many plumbers come by recently for other projects but Jerry was the only one who had shoe covers with him and ready to use. That's huge for me since we have little ones. Since we needed some other work done we asked for a quote on that stuff as well and it was emailed to us not long after he left. Looking forward to using them/Jerry for the rest of our plumbing projects/emergencies.

Jimmy T.

3/19/2021

Luis and Jerry really came through in fixing our kitchen faucet leak. Luis provided a lot of help and guidance with our faucet warranty, and Jerry did a great/fast job with the installation. Highly rec'd!

Stan F.

03/01/2018 12:00:00 SA

These guys are really great. I've used them several times. Honest, knowledgeable and they keep it tidy. Also they help you save money on any needed hardware by not insisting you get it through them.

Chia C.

3/28/2018

Osiel comes across a good manner, professional looking, and well speaking in representing the business. He helped identifying several patchy works that were either half-way done or overstated by previous contractors. He was able to deliver the service for my garbage disposal efficiently and effectively and willing to go on extra mile to quickly fix some twisted tubes underneath the sink. I gave them five stars just a token to show my appreciation towards his above and beyond job. Will hire them from back again in the future and I would highly recommend them for anyone's day-to-day plumbing issues.

Ian W.

5/26/2016

Despite the dazzling reviews on this site, my experience is if you're not sure or the quote is for a significant amount of money, get a second opinion before taking the plunge..

Maria W.

7/25/2016

This is kind of a long story but I will try to keep it short. For the last ten months we have experienced an infestation of American Cockroaches (aka water bugs) and have had our regular exterminator out many times but they were unable to find where they were coming from. After that many months of frustration I started calling other exterminators that I found on Yelp and found a wonderful guy. He asked me if we had checked under the house for any leaks. This had never come up with the other guys so I immediately searched Yelp for a reputable plumber. I found Prodigy Plumbing and they were able to come out the next day to inspect. Troy was very friendly over the phone and I was so happy that they could come out right away. Sure enough an open sewer line was found under the hour which came about by another contractor's negligence when we built onto the house. We scheduled a time for the crew to come out and repair the cast iron line and replace with ABS line. After the repair they ran a camera down the line to make sure there were no other issues. As luck would have it, they saw roots growing into the pipe and suggested hydro-jetting them out. Well, they came out the next day to accomplish that but after they finished and ran the camera once again down that part of the line they found this time a collapsed clay pipe which was dumping raw sewage into the sand under our yard. Needless to say, this had to be repaired right away. They began digging up part of our driveway as the pipe was located approximately 11-13 feet down (I know, we don't even bury people that deep, but it is an older house). Once the hole was dug, the shoring in place, and the pipe exposed they were unable to locate the collapsed portion. I was there when they ran the leak finder over that portion of the driveway and it beeped that this was the correct location. Come to find out when the water/sewage is dumping into the ground, the leak finder can be inaccurate. When my husband came home to find part of his driveway removed for no reason he was next to furious, as he had a number of bad experiences with contractors in the past. He immediately called the owner, Marc, who said he would be out to fix it personally. Sure enough Mark and a helper were here all day Sunday digging and repairing in the hot sun. That says a lot about a business owner who is willing to get their hands dirty, make an unexpected situation right, and still give his guys a Sunday off. They located the correct piece of pipe, repaired and cleaned everything up. Mark felt very bad that this had happened and knocked quite a lot off of the bill in order to make it right. All of the employees that were here were professional, courteous and neat. After everything was said and done, we will certainly use Prodigy Plumbing going forward for all of our plumbing needs and will recommend to all neighbors if they have any issues to call them.

Annah K.

12/23/2017

Prodigy Plumbing is a class act! They arrive on time as promised, provide competitive pricing and always available.

I will continue to use them for all of our future plumbing. Thanks again!

Debby B.

1/31/2023

was very pleased with prodigy on my sewer correction last October. great group of guys. very professional. they also did work on sewer line at my mothers house . I always recommend them whenever I can

Chelsy E.

11/21/2020

Highly recommend! They answered my message via Yelp in a timely manner and asked a lot of questions to diagnose the problem as accurately as possible before quoting. Great pricing too! Especially for a weekend emergency plumbing issue.

Steven was our technician and he was so kind! He went above and beyond to be covid safe (booties in the house, ALWAYS had his mask on, etc.) He was extremely thorough and even pointed out other plumbing issues that may need fixing in the future, but did not put any pressure on us to do it on the day of service. He fixed our clogged drain and cleaned up everything very well! We would definitely come to Steven and Prodigy again for our future plumbing needs.

Sidney C.

8/21/2022

I own a salon and on a busy Saturday our shampoo bowls clogged up and completely stopped draining. I called and they were able to come within the hour saving us and our clients from disaster! Jerry was great, polite and accommodating to my staff and our clients while he was waiting hard to resolve our issue. Office was great with contacting us with updates everyone was friendly and reliable. Also a great and fair price for a true emergency service. Very Grateful they are 5+ review.

Maylisse M.

1/28/2016

Excellent Service. I called yesterday for a simple repair in my kitchen sink. They were able to schedule me for today day and came to my place on time. The work was done very quickly. I had no issues. Very pleased with their service.

Elizabeth T.

06/08/2016 12:00:00 SA

I can never say enough about Prodigy. I know that when I call them, I get an answer and the problem gets fixed. Matt was prompt and courteous. After having a fridge repair technician (not Prodigy) come out yesterday, I am reminded that not everyone has such a high standard as Prodigy. Matt put shoe covers on, cleaned as he worked, and gave me an overall satisfaction that I know that the job has been done right. Prodigy makes me feel secure in their assessment and their work. They are the best!

Blanca S.

6/14/2021

I have been using them for our rental properties, and I must say they are the most reliable company . I truly love their communication, and their response time. I appreciate the pictures they send me with the issues . I only pay for what I need. I feel I can trust their recommendations.

Elizabeth M.

7/25/2017

My husband and I needed a dedicated gas pipeline installed for a new gas dryer we purchased for our tenant. We called 3 different companies to come out for estimates on the job and Prodigy Plumbing had the best price.

We had a Prodigy Plumbing technician come out to give us a free of charge estimate for the job on 7/20/17. The appointment was from 1:00-3:00pm. Matt called ahead of time to say he was on his way and arrived at 1:30pm. He was very courteous and pleasant; he complimented our property and used booties inside house! Matt checked where the dryer was placed and where the existing gas pipes ran. He gave us options after assessing the situation and advised us to go with the most cost-effective option. He used an iPad to write the estimate and sent the quote immediately to my email address. Matt's quote was reasonable compared to the two from the other plumbers that came out for an estimate. Matt said it was a one-man job and would take about an hour to complete the job. Also, that there was a one year warranty for the parts and labor. He had us call to office for the next available appointment.

I called to schedule the appointment for today (7/25/17) from 8:30 to 10:30am. Matt called at 8:15 to say he was at the warehouse in Long Beach and then would head over (I live in San Pedro). He arrived a little past 9 and finished the job around 11am. He had us check the work, then pay. I was able to pay with my card through his iPad and he sent me the invoice immediately.

My husband and I are completely satisfied with the customer service, the work and the price - WE'RE DOWN WITH MATT DOWN'S PRICES!!

We will definitely call Prodigy Plumbing again for future work at our house or our tenant's unit.

Adrian V.

10/27/2017

Came out immediately and didn't give me any bullshit about making sure the person who lives below me was home. Gonna call again any time I need a drain unclogged!

Corinne C.

04/01/2016 12:00:00 SA

I cannot say enough about this company! I called Prodigy to check on a leaking pipe in our garage. My call was answered immediately and set up an appointment for the same day! Matt was sent out and we were very impressed. He was on time, extremely knowledgeable, quick and clean!

The leak was fixed properly in a short amount of time. Matt also referred us to an awesome drywall guy, Lazer, who patched the wall like nothing ever happened. I would absolutely 100% recommend Prodigy Plumbing!! The price was great and with guys like Matt you won't be disappointed.

Susan S.

3/27/2023

Prodigy plumbing installed a new water heater for us a few months ago, and I've been behind on leaving a review. They were prompt to respond to our inquiries, had competitive and honest prices, and arrived on time and prepared. Extremely professional and friendly. 100% recommended!

Jackie G.

01/08/2020 12:00:00 SA

My neighbor recommended Prodigy Plumbing. He was completely satisfied. Mark came right over, identified the problem and sent me an estimate. I was able to schedule an appointment quickly. Bob arrived on time, completed the job and answered a few questions and made a few suggestions to keep things running smoothly. All the work was completed and matched the estimate. There were no hidden or additional charges. I have been looking for a reliable, honest plumber for a long time. I would highly recommend this company for any plumbing needs.

William M.

11/25/2022

Prices seemed very expensive and Technician was very nice but really didn't seem knowledgeable on question that we asked --I will shop around next time when I have to call a plumber.

Theresa Y.

2/25/2022

Today, I had the best service with this plumbing business. The individual who helped us was George. Immediately, he knew what the problem was. He explained the issue in a way that I could understand. he gave me advice including the pros and cons. I'm happy with the end result of his work. If I need this plumbing company again I will ask for this person's help.

Karl A.

11/11/2020 12:00:00 SA

I don't normally write reviews so when I do, y'all need to listen up. This is my second review of Prodigy plumbing whom I've used at separate locations. But nothing to fear, the great service and communication is the same as it was the last time. Ozzy and his team did a fantastic job. Their communication and follow up were impeccable. To someone who is oblivious to plumbing, they took the time to explain the work needed to be done. They focused on the work that was absolutely necessary and crucial to address immediately (to avoid a bigger problem down the road) but also made sure to point out other things to that weren't major but that I should consider for future maintenance. They never ever tried to upsell me on anything and in fact told me I should hold off on a few other things. This is they type of business that I will continue to work with. I actually am looking forward to contacting Ozzy again in the future when I need work done!!

Jackie M.

7/25/2019

Prodigy Plumbing is a top notch crew!! I cannot recommend them highly enough. Eddie and his guys attended to our pipe leak under the house by repiping our old copper pipes to pex pipes immediately and efficiently. They were respectful and worked around my children's schedules and cleaned up after themselves each day. They were knowledgeable and were able to explain the rationale behind their process clearly so I always felt reassured about what steps they were taking. They even went above and beyond, noticing certain small adjustments they could make in the kitchen and for the front garden that they just threw in. Lastly, they are a team of kind, good people. Thank you, Prodigy Plumbing! If you want the job done right and we'll by good people, hire Prodigy for the job!!

J W.

11/25/2017

Beware. They are higher priced then most other plumbers around and their boss often will push Final prices/charges above the standard. They did a terrible job with our water heater as the pipes still leak. They didn't complete the sewer work they agreed to do and left a 8' area undone. Lastly, they told us to our face that they refilled the holes but I went under the house and they didn't. They left all the dirt piled up to the floors which is a termite risk. Beware. I think other reviewers got a kick back discount.

Joe P.

11/19/2015

My house was built in 1938 and we had some long overdue plumbing issues that needed fixing. We called Prodigy Plumbing and the experience was a pleasant one! They came in and fixed our leaky shower faucet, leaky bathroom sink and replaced the drain pipes and garbage disposal in our kitchen. All this was completed in one day with their recommended patch guy who came in and patched up the holes in the walls. I was at work while they were completing the job and according to my wife who was home for most of the job, the folks at prodigy were very knowledgeable and just overall cool people not to mention the price was very reasonable. We will definitely be using Prodigy Plumbing for any of our future plumbing projects!!

V S.

04/03/2019 12:00:00 SA

I had a leak underneath my sink, Prodigy Plumbing was available immediately and came out and identified the problem. They were extremely professional, went out of their way and were quick and clean. They cared about keeping the cleanliness and integrity of the home. I would definitely recommend Chris and Robert they were top notch.

Vinay Y.

5/13/2017

I had 2 toilets replaced (they were working just fine, just wanted to update them because they were quite old) and the service technician was very nice and very professional. He also made sure to wear shoe covers so as not to track in any dirt from outside. He also brought the toilets (from Home Depot) up from the garage and made sure to clean up everything very well before he left. He was very nice and friendly and got everything done thoroughly. I will probably call them again if I have any other plumbing problems (or any plumbing projects) that come up in the future.

Liv H.

09/12/2022 12:00:00 SA

I don't leave a lot of reviews but Prodigy Plumbing is so worth it! Chris came out to our house a few days ago to check out a leak. He was AWESOME - on time, professional, knowledgeable and very nice! It turns out we had an HVAC issue - not plumbing. Lucky for us, Prodigy handles HVAC, too. Today, we met Mike - another FABULOUS member of the Prodigy team! He was very polite and his expertise was apparent as he quickly found the source of our problem and fixed it for us. We couldn't be happier with the service we received from Chris and Mike (the owner Mark is great, too!). This company is absolutely top notch! We highly recommend Prodigy!

Kyle Q.

03/03/2020 12:00:00 SA

Never done a yelp review before but I got to give a shout out to Tony, Freddy and Jose!! After having State Farm treat my family like Sh$t it was amazing to Finally have guys who actually cared. Tony was there from the beginning helping me find the actual problem and shooting me straight on everything from cost to options. Then today all three of them came today and worked harder than I've ever seen from a private company. I'm truly impressed and just wanted to say thank you!!!

Kim O.

7/29/2022

Our water heater went out. My husband was out of town for three weeks. I called prodigy plumbers and they came out promptly. We are happy to say warm showers are in our future. Thank you prodigy plumbing. The technician was extremely knowledgeable and helpful. I highly recommend them.

Alissa E.

6/29/2016

We were having some issues with our plumbing in the office, so I looked through Yelp and found Prodigy Plumbing. The company had great reviews so I gave them a call. The glowing reviews are true. I highly recommend them! They have great customer service and worked with our office schedule. Matt called ahead of time and gave an eta when he would be arriving. He fixed our terrible clog in the warehouse sink. Everything was good to go. A few minutes after he left, our restrooms also started having issues (separate issue from the sink outside). Matt quickly turned around and remedied our issues.

A.K B.

11/13/2022

Armando was very professional thorough and kind. The whole process was overall excellent as far as communication goes. Confirmations and time frames provided so that I was home and wouldn't miss the service without overwhelming notifications (yet 300+ for a snake seemed/is pricey!) I Appreciated the 30 day warranty and like that the whole process is upfront clear and credible. Waiting to see how this 30 days plays out so far really excellent. And also, side note my sink was leaking from the faucet separately from the service I called in regards. Though Armando went over the entire process with me and provided me with information for replacing the sink weather or not they provide the installation without trying to sell me unnecessary things, the drippy faucet was noticeably less drippy though still not fixed (as it needs to be replaced) after his visit. Thank you

Richard T.

6/27/2023

I have used Prodigy Plumbing for the past six years with major and minor issues and they have always provided excellent service. Recently I had a plumbing issue with one of my toliets. Angel responded, identified the problem, explained what needed to be done and how long it would take to repair. The price was comparable to other plumbing companies which was also great. Angel did a fantastic job and the problem was solved.

Everyone I have come in contact with in this company are professional and courteous and I highly recommend giving them a call.

Rishi J.

05/11/2021 12:00:00 SA

Our water heater decided to crack and start leaking on Sunday morning. Steve was able to get out to our house Sunday afternoon and assessed the situation. He walked me through options, but in the end I needed a new water heater. Steve made sure I got an appointment for the next day to get it installed.
Jerry and Steve arrived the next day to replace the water heater. It ended being a little more complicated than a normal replacement, but the two figured it out and even had a third guy come to deliver some extra material.
Great customer service from Jerry and Steve as they explained everything to me along the way. Highly recommend Prodigy Plumbing for water heater service in the future!

Jeanine H.

9/14/2015

We've worked with Prodigy Plumbing on our house twice. Both time have resulted in high quality work by friendly, competent plumbers. We bought our house several years ago and had a flood in the downstairs bathroom almost immediately. A friend of ours recommended Mark with Prodigy and we're glad he did. Mark inspected and found the source of the flood, gave us the proper information to share with our home owners insurance company, and then completed the repairs efficiently, skillfully, and affordably. More recently, I saw a leak coming from the area of our water heater. I scheduled an appointment to have the appliance replaced. When the technician Matt came out, he found that we had a fairly serious leak coming from a pipe in the wall behind our water heater. He was able to make the repairs to the leaking pipe, which were considerable, and was also able to replace our water heater. All the work was completed on the same day. Matt was friendly and knowledgable, and was able to explain the cause of the leak and offered detailed explanations on how he was going to repair it and prevent future leaks from occurring. Overall my experience with Prodigy Plumbing exceeded my expectations and I will continue to call them for my plumbing needs in the future.

Mark R.

7/14/2017

I needed a plumber in my area so I tried Yelp search for any that was available nearby. One of the first results that came up was Prodigy Plumbing, and after reading through other reviews, I decided to contact them.

Two plumbers were able to come out to the house later in the day to check a toilet that was leaking. They were quite professional in their approach, checking what the problem was thoroughly before getting started. There were a few parts and fittings that they didn't have, so while one of them worked, the other went out to get what was needed to fix the disgusting toilet that was driving me crazy.

They were efficient and even made a few recommendations to prevent the problem from occurring again. They are a great service and wouldn't think twice about hiring them in the future.

Ken J.

08/08/2016 12:00:00 SA

Cesar came out solved my clogged toilet and drain issues quickly. This is the second time I've used this company and I'll be a return customer.

Eydie E.

9/13/2019

Great service from the time I scheduled the appointment to when the plumbers arrived. Jerry and Eddie were courteous and respectful, making sure to put on the protective booties on their shoes before walking into my house. They took care of the issue quickly. The invoicing process was simple. Great experience. I'll definitely call them again. Thanks!

Ricky L.

5/18/2019

Called Prodigy for an inspection of my plumbing and quote for a slow draining toilet. Showed up and suggested that my toilet was really old and needed replacing. They even Auger'd the toilet to show me there weren't any clogs in the toilet. Gave me a quote for multiple items in my house really quickly and didn't charge me for the auger since it didn't resolve the clog. Super helpful, super informative and punctual on top of all of it.

I went to replace the toilet myself one day and it turned out the clog was due to a tree root in the pipes below the toilet. Called Prodigy for a follow up clean out camera inspection and they were able to accommodate me really quickly.

Robert and his partner were super helpful and informative throughout the whole process. They helped remove the root and identified the problems I had in the rest of the sewer line from the clean out inspection.

Everything was explained in great detail and they were really professional about the process. Was able to get a quote from them really quickly and really satisfied with my experience.

Karen S.

12/09/2021 12:00:00 SA

Prodigy Plumbers is tops! This was our first time experience with this company. The technician who arrived is Elixir. He arrived on time, masked up . booties on his feet, He was polite and friendly. He got the the job done in no time. Infact, he even took extra time to help me with a water filter replacement issue underneath the sink .He took a photo of it to help me find it on line. at no extra charge. I am impressed by the care and professional job this company provides. The customer service is excellent as well. I would recommend Prodigy Plumbers 100% hands down! Thank you for your help!

Amy P.

04/05/2023 12:00:00 SA

We had a leak in our water heater. I called them and we're here in less than two hours! Our service technician was Alberto he was really helpful and explained everything and was done in an hour.
Thanks to the Prodigy Team!

Stephanie S.

2/13/2015

I have used Prodigy Plumbing several times. They are fast, reliable, knowledgeable and trust worthy. Mark has excellent customer service, is great at explaining things in a way that helps me make the best informed decision to correct the situation. They are always on time, and their pricing is very fair. I trust them with any plumbing situation that may come up. And having a local company so close by is awesome. they are always reachable and come as quickly as they can, even at holiday time! Great job to everyone there!! and thank you!

Roger V.

12/21/2016

Wow!!! What a great surprise to have two highly skilled, friendly and honest plumbers--Matt and Kory. They arrived on time and completed the job within an hour. There was some difficulty with access but Matt said it was definitely workable. I might add that I have owned many properties and am quite familiar with plumbers. Prodigy Plumbing has my highest recommendation.

Mark A.

2/28/2023

Mike and his two man crew installed a new ac pro furnace and air conditioner. Excellent work by them. They were on time, professional and completed the work early. They explained the process and removed and took away old furnace and air conditioner. Pricing was good with Eric providing the estimate. Prodigy continues to be the best plumbing and hvac company in

Chen J.

08/01/2021 12:00:00 SA

Prodigy was the only service I called that was able to accommodate a same-day inspection. Steven arrived within an hour of my call and was so professional, polite, and helpful! I'll definitely use Prodigy for further services.

David B.

8/16/2017

I spoke to Marco when I called and we set up an appointment. He arrived on time and the conversation we had assured me that he was experienced, and in plumbing this is especially important.
He looked around and conducted his inspection, checking in places I would've never thought to look. He really understood what he was doing, and the fair quote was the cherry on top. This is what I look for in a plumbing service, great customer service, expertise in the field, and a fair quote. Efficient too.

Kelly P.

11/30/2015

We had a leak in our kitchen sink and looked on Yelp for a plumber. We stumbled across Prodigy Pluming, never to have used them before, and were so happy with their work. Our appointment was set for me to be home from 2 to 4. I literally got a knock on the door at 2 o'clock on the dot ready to get the job completed. Ozzy was our plumber for the day. He was so helpful and quick to answer questions that arose. He even offered to install the new faucet and fill up the soap dispenser. It's little things like that that really make customer service noticeable. I sincerely recommend this company to anyone looking for a great plumber. I was very happy with the service I got. It took less than an hour and Ozzy was very wonderful. Thank you for making our mess cleaner!

Jay A.

12/10/2021 12:00:00 SA

Ozzy from Prodigy plumbing does a good job in providing detailed work and estimate in fixing your plumbing problem

Kurt F.

06/02/2013 12:00:00 SA

Looked for local plumber. I called number posted. He reviewed job at exactly the time stated. He showed up to repair at exactly the time promised. The repair was completed in the time estimated. Cost was exactly as estimated. I did not get alternate bids, but I believe the cost was very low for the repair. The repair was replacing my homes 1.25 inch water supply valve and related fittings I will call him again, and would recommend him to all.
He did not ask for this review. I gave it on my own because the service so so good.
Kurt in Manhattan Beach

Jonathan O.

3/15/2018

Awesome staff and service! Same day service at reasonable prices. I was explained and shown the problems and recommended options to tackle our concerns.

Leslie L.

9/30/2020

I just moved into a new house in Norwalk and was having trouble with the dishwasher and other plumbing issues. Luis came out right away and was amazing. He was professional and highly knowledgeable. I'm really happy I found Prodigy and will definitely call them again if I have other plumbing issues. Pricing was really reasonable and competitive.

C R.

4/30/2022

Thanks Prodigy Plumbing for coming to help me out with a laundry list of small but incredibly meaningful plumbing issues! I called on a Friday to get an appointment for the following Tuesday and they picked up the phone on the first try, they were pleasant and professional, they had an appointment available for me on the day I needed, and they talked me through what the inspection job would entail. They called to confirm on the day of the appointment and kept me in the loop about ETA of the plumber. Ozzy showed up to the appointment on time, smelling good in clean uniform, and got straight to work tackling my list. He was quick, efficient and answered all of my questions with a great attitude. The price was reasonable and I will definitely be calling Prodigy Plumbing back soon to have Ozzy out to replace the dryer ductwork. I recommend these guys 100%! Thanks again Ozzy and Prodigy Plumbing!

David S.

4/21/2020

I needed several plumbing repairs all at once and decided not to attempt replacing sink fixtures or Garbage disposal myself. Also, shower fixtures were getting old and the mysterious leak was affecting the kitchen ceiling yet again for the 5th or so time in 20 years! Bob from Prodigy Plumbing services was very professional and courteous and got the Multiple jobs done in excellent time! And he even found the possible mystery leak behind the master bathroom shower valve and repaired that and replaced the calcified shower fixtures! Bob even came back to repair a faulty washer that created a very minute leak within 15 minutes of my call indicating a small leak under kitchen sink! I will definitely use Prodigy Plumbing again and of course ask for Bob again! 5 stars all the way!

Jesica C.

6/26/2018

I have to start by saying that my house is a money pit. Everything was done by cutting every corner possible. So I called Prodigy to come fix slow drains in two of my upstairs bathrooms and sinks. They ended up snaking them and they worked great... until the next day. We were surprised to have a waterfall coming down from our downstairs ceiling while my daughter showered. I called them and they came immediately. It turns out all the piping was done incorrectly (roll of eyes) and the pipes were a thin metal, which is why the snake pierced a hole through it. I decided to have Prodigy come back to replace the two tub pipes. Now the pipes look right and don't leak. Btw they recommended Lazerr, a guy who patches walls, who left my ceiling like new. Not a cheap plumber company but a job well done.

Mario R.

8/22/2015

After unsuccessfully trying to unclog a drain myself I decided to call Prodigy Plumbing to lend a hand. I've used them before but never really met Mark as I was always at work. I call him a little after 6pm. He says he'll be over within n the hour. Mark shows up on time and with his Dad, which I found me out isn't in the business but came for a ride along. Mark introduces himself, with a smile on his face and gets right to work. In minutes he is done. The dude is solid, well mannered and a pleasure to do business with. His dad is a cool dude too. I now have Mark number on speed dial. Keep up the good work Mark, you're doing an excellent job.

Gerrad H.

02/11/2019 12:00:00 SA

We called on a Sunday for a backup plumbing issue we were having in the bathtub. They scheduled us in for the next day and cleared out the main line and re set a toilet that was rocking. David was our tech and did a nice job explaining options and helping us with our budget. Job well done!

EJ S.

03/11/2022 12:00:00 SA

I had a kitchen drain pipe leaking due to poor craftmanship by previous contractor. I called Prodigy and Jerry came out early next morning. He was super thorough on his inspection and gave me different options to resolve the issue. Today, Jerry and Alexis came out to do a quick fix for me, so I can use my sink until we start our big project in a week! I really appriciate all the detailed knowledge sharing Jerry did on the situation and I look forward to next week!

Sheri S.

3/28/2022

I have been using this business since 2017 and wouldn't keep using them if I wasn't ecstatic with their work and service and integrity and I highly highly highly recommend them. Enough said? They are reasonable and their people are kind and knowledgeable. I think I probably know all their plumbers by this time but the man who came today Juan - he was soooo sweet. And he has been with them for many years so there has to be a reason that we all love prodigy.

Bill S.

10/18/2021

After a bit of a mix up with my appointment time I called the office and they promptly got Jerry out and he handled my service professionally and without any problems.

Suman K.

5/13/2020

Roman was very helpful. Came in quick, quoted a good price and got the job done really well. Thank you.

Joshua J.

11/13/2015

Awesome experience. On time and friendly plumber Matt got to my home on time, diagnosed the leaky faucet and fixed it quickly. Everything works great. Would use them again.

Regalado I.

04/08/2023 12:00:00 SA

Alexis has solved many of our home plumbing issues. Alexis is efficient, punctual, and kind.
I have had very positive experiences with prodigy pluming thus far. Continue the good work guys!

Jonah O.

11/30/2021

I would recommend these people. It was a decent window of when they were going to arrive, they call you when they were on the way, and the guy they sent was friendly, knowledgeable, honest sounding as well.

Although we did have to have our appointment rescheduled a couple times, which was not necessarily a big deal, but it all worked out well for us in the end.

A S.

02/02/2019 12:00:00 SA

Very satisfied with Prodigy. Jerry and Jose showed up at Noon as promised. They put booties on over their shoes, which I thought was very respectful. After surveying the issue, Jerry offered three choices to clear my clogged up shower drain. I chose the hrdro-flush/snake combo with a 6 month warranty. They took their time to make sure the job was complete and cleaned up any mess before they left the property. I would definitely recommend Prodigy Plumbing.

K. K.

07/05/2015 12:00:00 SA

Efficient, knowledgeable, friendly. I called Prodigy Plumbing due to some plumbing issues I had. I left a message and received a quick response from Cesar. He told me that Ozzie would come the next day. Ozzie was very polite and friendly. He gave me a lot of tips about the maintenance of main shut off valve, water heater, etc. He took care in installing my garbage disposal and shower handle. Would I call them again to do some plumbing work? Yes!

Tyler E.

07/11/2019 12:00:00 SA

They saved me around $300 compared to the competition, on a relatively big job. As you can see in the pics they did an EXTREMELY clean and efficient job. My sink was completely unusable it was so clogged w grease. They completed a job that most other companies told me was going to take all day in around 3 hours. They were courteous, professional, and extremely respectful. They even wear those shoe cover bootie things when they go through the house so they don't mess up carpet, etc. EXCELLENT experience, I would recommend these guys to anyone! Thanks Prodigy!

Carolyn S.

03/05/2019 12:00:00 SA

Prodigy Plumbing was referred to me. I was very pleased with how fast the plumber was sent to my home from the time I called. Eddie was the plumber that came within 30 minutes of my call. Eddie was very professional and took the time to follow up with me and even answered my questions. Thank you Prodigy!

Angela R.

5/24/2023

Alberto and his team came last week to replace all of our pipes. We also added a tankless water heater and addressed some unpermitted work that had been done by the previous homeowner. We were really pleased with the quality of the service, the clear communication, and the friendliness of the team.

lori e.

6/26/2019

Prodigy Plumber just fixed my clogged toilet. Both the owner and the technician were personable and professional. They were able to come out the same day and within the time window I was quoted. Hopefully, I won't need a plumber again...but, if I do, I will be calling them again.

Eddie B.

7/27/2017

These guys have 5 stars for a reason. Very, very well deserved. Awesome service! These guys are honest, and very knowledgable. Great service by Matt, and very professional.

He came over cheerfully and promptly. He explained the likely cost up front and took care of the problem.

Thanks Matt and Prodigy Plumbing.

Sam W.

09/09/2015 12:00:00 SA

All around great experience for a crappy situation (Pun intended). We just bought our house a couple months ago and have had no issues, as the company that owned the house before us had replaced all the pluming under the house. But it looks like they did not complete the job and change all the plumbing out to where it drains. Long story short, they did a poor job connecting the new plumbing to the old the plumbing which caused a backup. I called Mark right at 8 AM, and he had Matt sent out to us that afternoon. Matt was on time and super knowledgeable and walked us through what the issue was and what all the potential remedies could be. It was a fairly big job as he had to dig a pretty large hole on the side of the house to replace the connection, but he did it that afternoon. He even made sure to put some lime down to help absorb some of the bacteria that had been compiling under the house. Overall, excellent experience! I will definitely be using them again for all of our plumbing needs.

Jordan T.

09/04/2015 12:00:00 SA

Prodigy Plumbing is a quick, professional, friendly, knowledgable, and well priced company.

Had some backed up pipes and someone was available the next day. Very fair prices. My experience with Matt was great. Very professional and patient. He had to get a different tool and return, but I had an appointment. He came back as soon as I let him know I was home and finished the work quickly.

Strongly recommend Prodigy Plumbing.

Jeremiah B.

3/29/2022

We had a hissing sound in our bathroom and my wife made me look under the house to see where it was coming from. There was a pinhole in one of the pipes and it was shooting water to our floors. We called multiple companies and this one was able to send someone right away. George was very helpful and polite. He explained what he was going to do very thoroughly and had it done in an hour. Thanks George!

Kimberly J.

7/20/2022

We had a drain blockage and all kinds of nasty black stuff came up out of our tub. I messaged Prodigy last night and received a response the next morning. Stephen cam out and took care of the problem. Stephen was very courteous and professional.

Mary T.

10/13/2022

Our shower was leaking into the flooring of our bathroom. We called Prodigy Plumbing and they showed up the next day. Shane and his helper Gary were on time and well prepared to handle the job. They replaced the drain and pipe that was leaking. The job was completed quickly and efficiently. We would highly recommend them to anyone who needs a dependable plumbing expert.

Hongyan D.

3/26/2021

Always get a second opinion! They came to my house and told me they couldn't help me unless I redo my sewer pipe which will cost ten thousand! I got somebody second day and problem fixed which cost less than two hundred!

Casie M.

04/01/2019 12:00:00 SA

Tony R. took care of our sink issues right away. He provided fast and friendly service. I would recommend Prodigy Plumbing to anyone in need of a great service!

Ms. Williams, Carson Ca

Aaron S.

4/21/2021

We had our main sewage line from under the house to about the front of the house back up in us. We called Prodigy Plumbing and they were out within hours. Marvil shoes up and have us multiple options to remedy the problem. They fixed it that day. While they were there I asked Marvil for a quote on replumbing our house and to add a tankless. He sent a quote over the next day. For a great price we had a tankless installed, total replumb in pex and all patch work. We are super happy with our result and also got the added bonus of a membership with prodigy.
100% recommend calling them when you have an emergency or even general plumbing. We will be sticking with them in the future.
Additionally, they were very clean and al lol wore masks. Great service.
Thanks again Marvil!

Kevin V.

6/17/2020

Professional crew all around. This team is responsive and has excellent attention to detail. Bob is your guy if you need help with any plumbing needs. I am honestly very happy to have found this company as they are my go to.

Felicia Y.

3/18/2019

Tony R came to fix a leak from the shower nozzle in my bathtub. He was friendly, professional and fixed it with no problem. The cost was affordable. He looked at another issued in our other bathroom and provided the best quote for the work to be done on that as well. Highly recommend!

George T.

02/12/2021 12:00:00 SA

Great service. Our technician Luis came out on time and was polite and friendly. After looking at our problem he gave use a few options with the pros and cons for each. He was really helpful. Problem was fixed quickly and promptly. This wasn't the first time I called Prodigy and it will definitely not be the last.

Marissa A.

11/11/2021 12:00:00 SA

I got an appointment the same day I called. My technician, Alexis was professional, super knowledgeable, and helpful with fixing our plumbing problems, and providing recommendations for future needs with dos and donts.

Jill M.

1/23/2019

Matt Downs - Way to represent! Quick appointment with friendly, efficient service! The job is done RIGHT, with a fair price. Matt replaced my kitchen/bathroom faucets. From conscientiously wearing booties, to bringing in towels to wipe up any spills/liquids, Matt was professional, respectful, and careful with my home while he removed & replaced fixtures. I am impressed with his workmanship and enthusiastically recommend Prodigy Plumbing for all your plumbing needs. ASK FOR MATT!

William H.

4/21/2021

Was very pleased on the way Luis De León explained the pricing and went step by step on what needed to be done with our service call. Great job on fixing our toilets! I highly recommend Prodigy and Luis for your plumbing needs. Overall, from making an appointment all the way to the customer service to the completion of the job, excellent! And great prices too after discount!

Jordan A.

5/27/2017

Fantastic service. Matt Down provided us with with quality and professional service. He solved our issue quickly and was incredibly kind. I think I just found my new go to plumber!!!

Bob H.

08/01/2020 12:00:00 SA

I thought I would try Prodigy because they had been voted best plumber several times in the Press-Telegram reader's survey. I had an undercounter hot water dispenser to be replaced with an identical unit which I purchased ($250). I called and asked for an estimate, and they sent out a tech within an hour. Upon arrival, he took a quick look and pulled out his phone to get a pricing app. He quoted me a price of $882! I said That's crazy. He offered to give me 10% off. I asked how long he thought it would take, and he said maybe about 3 hours. I knew this was a simple job, and it shouldn't take that long, but he said he can't change the prices that the company sets, so I sent him away. I called a plumber I've used before who works for a state agency, and sometimes has time to work on his own. He came out a few days later. He finished the job WITHIN AN HOUR, including a trip to the Ace hardware store for a ferrule. The total cost was EIGHTY DOLLARS. I realize a big plumbing company has a lot of overhead, but trying to get $882 for a simple one hour job is a ripoff, and they should be embarassed.

Julie P.

3/25/2021

This is the 3rd time we have hired Prodigy Plumbers, and we have been pleased with their level of their work every time. We bought a new water saving, high seat American Standard toilet from Home Depot. Jerry did a wonderful job removing our old commode and installing our new toilet. He was communicative throughout the whole installation. He checked the existing flange, cleaned the floor perimeter and did a pristine job in putting in the new commode. He also installed our existing master bath toilet in the guest bathroom. He did a professional job - A+ on cleanliness with foot coverings, stair protection, and we love our new bathroom toilet!

Susan Q.

08/03/2020 12:00:00 SA

Update few years later we had a minor issue (not their fault) and they came out and fixed it no charge! Worked with Ken and they are all around awesome decent and honest folks! Thanks again! Original post - Eddie and Chris came out and did a very thorough job on a new water heater installation for us! They were professional and very detailed creating custom fixtures and went above and beyond! We are very happy with the quality of their work! Eddie also took the time out to review and educate me on everything that was done. He also took photos of his work which was emailed to us. We have a very old house and they were helped update it to compliance. Definitely recommend these guys! Good job!

Marilyn P.

10/19/2016

Two girls sharing one shower is a recipe for disaster! After brutally clogging up our bathtub/shower drain, and a month of showering in a daily ankle-deep flood of your own shower goop... we needed to call in the pros! This is the second time this year we needed a plumber and Prodigy Plumbing came through for this job.

Scheduling was extremely easy and were available for a same-day appointment. I was given 2 hour range of time (1-3pm) during which I was available. I was told I would receive a call about 15-20 minutes before estimated arrival of the plumber.

I did receive the call in advance with an updated arrival time, which is always nice! The plumber called again when he arrived so I could give him access to the building.

Cesar, the plumber was nice and professional and he went straight to work. It took about 15-25 minutes to complete the snake job. He said there was a lot of buildup and it couple be due to old plumbing in general. He was gone as quickly as he came, which is a good thing!

My pipes are flowing beautifully, no more ankle-deep flooded showers. It's just wonderful! I would definitely call them again for my next plumbing job.

Thank you Prodigy Plumbing!

Robert H.

10/03/2020 12:00:00 SA

This is going to be long. Read on...

Years ago I had been having issues with my washer flooding my garage. The plumber that I called told me that I would need to replace my mainline from the house to the street. Said it would cost $16k!!! Well needless to say I didn't get it done.

I have been going to the laundromat for years. This year I decided to get several quotes to replace the mainline. I was referred to Prodigy Plumbing as one of the companies to call. Joanne (I think that was her name) answered and said something that no one had ever said. She asked if I was having other issues. No. She said that it sounded like I needed to have the washer line looked at. She was the first reason that I went with them for a quote.

She sent over Luis to check it out for a quote. He was the second reason that I decided to go with Prodigy. He gave me a price that was not the lowest. However, he was so knowledgeable and reassuring that it was worth every nickel.

The crew shows up on time and ultra cool . Luis...Billy...Juan...Marvil...Jose were the best. If you need great work...great team...including people whom you may never meet (Ashley and Joanne on the phone) please check them out. Shout out to my friend Chris Colbert (excellent painter by the way) for making this referral.

Eliana B.

01/02/2019 12:00:00 SA

In desperate need of expert advice, called Prodigy Plumbing and they had one of their technicians out soon after my call. Al came out, and in a courteous and helpful manner answered all of my questions. Very professional and my satisfaction reached 100%. Let them be your first and only option when in need of plumbing services!

Robert V.

8/27/2022

Ozzie the technician was very polite very knowledgeable of his job and explained exactly what had to be done I will be definitely be using your company again thank you so much for the prompt response and sending a technician who is very knowledgeable

Brett B.

8/25/2019

These guys were awesome and went the extra mile. Can't recommend them more. They did a repipe from my water meter to the house due to the existing line leaking. They were fast and professional and were also able to accommodate some changes on the fly.

Tracey B.

08/11/2015 12:00:00 SA

Hands down my favorite vendor I have ever worked with. As a property manager I encounter numerous companies and tradesmen, many who are fantastic but rarely do they stand out heads and shoulders above the rest as Mark from Prodigy Plumbing does. Here was our situation, we are based in San Diego but the property is in Long Beach. The issue was a terrible sewage smell and the tenants were not happy. I called Mark based off of the yelp reviews. He personally stopped by that same day and crawled through sewage to see what was going on. He then called me to inform me of the pretty dire situation and helped me locate a remediation company. He connected with them and spent his valuable time to ensure they did their job and that he could do his job as soon as he was done. He was always very pleasant to work with, honest, patient in answering questions, etc. This was a pretty big job and required the tenants to go without water at some points and at other points he and his staff had to encounter some significantly less than desirable circumstances with sewage.

Prodigy Plumbing is a company where they take pride in their work and expertise and want to provide fair prices for excellent service. They could have gouged me because of the compromising situation I was in but they didn't at all! good old fashioned company with a young, intelligent, hardworking professional at the helm. I LOVE this company and am grateful for the opportunity to have worked with them!

Maria S.

12/27/2018

Robert showed up on time, very professional and fixed my pipe leak quickly. Thanks for great service!

Boma D.

12/06/2015 12:00:00 SA

We have had Prodigy work on our house multiple times, including a number of big projects under our old house. Mark and team have been nothing less than professional, honest and have done very high quality work, all for a very fair price. Plus, the guys that have come to our house have been polite, clean and so easy to work with - We love Ozzy!

Jeff S.

8/25/2020

Had Prodigy come out again after they came last year...This was a scheduled camera check to see if we had any more problems. Luis, the plumber, took great care of us and was extremely professional and knowledgeable. Highly recommend Prodigy Plumbing, ask for Luis.

Natalie T.

3/25/2023

I recently had to replace my hot water heater and decided to go with Prodigy Plumbing based on their positive reviews and reputation in the industry. I was not disappointed. From the initial consultation to the installation, the entire process was seamless and stress-free.

The technician who handled the installation, Ozzy, was extremely knowledgeable, professional, and courteous throughout the entire process. He took the time to explain the different options available to me and helped me choose the best one for my needs and budget.

The installation itself was done quickly and efficiently, and Ozzy made sure to clean up after himself before leaving. He also took the time to walk me through the operation of the new hot water heater and made sure I was comfortable with how everything worked before he left.

Overall, I couldn't be happier with my experience with Prodigy Plumbing and would highly recommend them to anyone in need of plumbing services. Their commitment to quality and customer satisfaction is truly outstanding, and Ozzy was a pleasure to work with.

Tony E.

12/27/2022

We were looking for a long-term solution for our aging sewer pipe that had multiple intrusions from tree roots. We asked several companies for quotes to have about 50 feet lined with special plastic and Prodigy Plumbing from Long Beach stood out. Their offer was the second cheapest but upon closer inspection, it turned out that the cheapest offer used far inferior inline material (with about half the thickness). The inspection by Prodigy was very thorough and there was never pressure to close the deal. Upon ordering, two people dug up the entry location and secured it. Two days later, Raphael, Jose and Antonio did the liner in about 4 hours. They kept us informed about all the steps they took, and left our yard in impeccable condition. They also showed us the finished liner with the camera. Prodigy's work was diligent and professional. I can highly recommend the company.

Gary K.

07/09/2021 12:00:00 SA

I've used Prodigy plumbing exclusively for years - this review is long overdue. Every single time they have been 10 out of 10, top notch, and today was no exception. Alexis is friendly, knowledgeable, and quick, and got our leak in the kitchen diagnosed, and a new sink installed in under an hour. These guys really are the best! Thank you again.

Jade G.

8/31/2021

He was such a great help, he automatically knew what the problem was and solved. He is professional and efficient at what he does. Overall he is a great guy to call when something needs fixing.

Kimberly W.

8/15/2016

Cesar called prior to his arrival. He arrived and was very professional. He got the job done and was out... This was same day service. I will definitely be contacting them again for future service.

V V.

05/01/2021 12:00:00 SA

Prodigy plumbing was very helpful in working around my schedule to get an appointment in for some very much needed plumbing issues. Their service technician Luis was very knowledgeable and explained the problem and solution necessary to get it all resolved. In addition, I was given a written estimate of the work to be completed. This company exceedEd my expectations in professionalism and customer service in all areas. I will be choosing prodigy plumbing for all future services. Thank you Luis and staff!

Ralph F.

6/22/2021

Ossy was the plumber who showed up. Did my job same day. I called at 8am. He showed up at 10am. Same morning. Job was completed by 12:30pm. He was super professional, quick and efficient.

I've used them 2-3 times before. They're good.
Probably not the cheapest you'll find out there but they do good work and it comes with a 1 year warranty. It's painless.

Another company I called, the guy kept calling me bro and dude and was so casual about it that I decided I can't risk an important plumbing job to someone who sounded like this was his side hustle.

Kevin Y.

6/14/2020

Our bathtub faucet has been leaking and the folks at Prodigy Plumbing came out to diagnose and fix the issue the very next day. Steve is a consummate professional - courteous, polite, communicative, and knowledgeable, replacing the defective cartridge quickly and the mess leftover by years of hard water. He stayed after to help investigate a clogged drain along with Ken. He wore shoe covers and a mask, cleaned up, and treated the home with respect. Looking forward to using Steve + Prodigy going forward - highly recommended.

Cheld'z P.

4/14/2021

Im soo happy i choose Prodigy Plumbing , Alexis came over gave me a quote , answered my questions and very patient . Gave me a couple of quotes one for a tankless and with tank. Explained to me thoroughly the difference between the two. He end up replacing a gas 40 gallon water heater . Him and Jerry did a great job , its been a week since they installed the new water heater soo far its working great. No issue and no leak. Im a happy customer. Thank you again Alexis keep up the good job.

V C.

05/03/2021 12:00:00 SA

They replaced my new hot water heater very quickly. The gentleman were courteous and wore face masks. I will contact them again for any plumbing needs.

Ryan N.

11/24/2022

I was calling for clogged in kitchen and bathroom sinks and Steven came and gave a detail of all possibilities of his estimate. He ended up charged us very reasonable and absolute professional work in no time. Highly highly recommended.

Bernie B.

10/06/2015 12:00:00 SA

Matt arrived early and took care of my shower diverter and leaks in the shower. They did a great job for a reasonable price. Will be using them again.

Marie V.

8/31/2021

I've been using Prodigy for over ten years. They pretty much know the plumbing blueprint of my house. Matt has been my go to as he was the first technician sent. As Prodigy grew, their professionalism, quality of work and service never wavered...why I've stayed with them since. Nearly a couple of weeks ago, I was having water temperature issues. Prodigy was busy, but Matt was able to fit me in that day. He and Alexis came. Then Ossy came the next day to check out the water heater and to troubleshoot other areas for the source. Ossy literally went well beyond the scope of his job which is an understatement and I truly appreciate him for it. Prodigy is a keeper.

Diane M.

10/23/2014

For some reason our bathtub, bathroom sink and kitchen sink all clogged at the same time. We've been on the hunt to find a legit plumber that's affordable. Fortunately we came across a flyer posted on our elevator about Prodigy Plumbing. I, of course had to look on Yelp to see the reviews and was pleased to see that they had excellent ratings.

Let me tell you that their ratings don't lie. Mark was able to fit me in his schedule on short notice and I'm extremely pleased with his work.

Lisa F.

12/14/2021

Just had our bathroom redone and wasn't getting any hot water. Alexis came out just a day after calling for service. He was extremely friendly and prompt (even had to wait for me while I dropped my kids off at school!). He explained everything so that I could easily understand and offered to come back out the day after our parts arrive so that we can have them installed by him (and hopefully hot water!) by Christmas. Thank you Alexis! You were great to work with!

Kimberly D.

10/31/2018

Called because my garbage disposal wasn't working and explained what was going on. The man that answered the phone took the time to listen to what I had done to try and fix the problem and then walked me through other steps that might fix the issue. And his advice worked. He could have just came charged me the $90 for 30 seconds of work but instead educated me and saved me money! Definitely will use them in the future for all plumbing needs!

J. G.

08/07/2016 12:00:00 SA

Seriously, just hire this company. If you want the job done right, efficiently and professionally then this is your choice. Quality customer service will keep me a longtime customer. You guys got my recommendation!

Alyssa N.

8/21/2015

Great service. Professional. Guy came right away and fixed it. Definitely recommended.

Yuki A.

7/31/2017

Great and fast service, thank you Cesar! He was very friendley.I know who I need to call Next time.

Helen S.

12/15/2021

Alexis was a great plumber. He explained each scenario in terms I could understand and gave me solutions for how to prevent or address fixing things I could fix myself in the future. He was thorough with explaining the options. I would recommend Prodigy again.

Daniela A.

1/25/2023

Alexis can't express my gratitud towards you. I want to thank Prodigy Plumbing for having professional great positive plumbers. I was going through a really bad situation at home with my toilet bathtub and lavatory. It was my Mainline that was causing problems. Alexis explain to me in a very detail way so I could understand my issue. He made me feel in peace so I decided to give him my business. Thank you Prodigy for sending me your Awesome employee Alexis G

Joshua K.

10/31/2019

Friendly, professional and extremely fast! Prodigy plumbing will easily be my go-to source for any plumbing needs. Bob, our technician, was courteous and really listened to what we needed as the customer! Excellent job and I would HIGHLY recommend Prodigy Plumbing for any needs you may have! We had a Water heater that went out after only 2 years, and after 2 weeks of the back-and-fourth with the manufacturer, replacing parts (and cold showers ) we decided to call in a professional. Bob QUICKLY figured out the issue and assisted in calling the company to determine what action they would take. A replacement water heater was the answer (yes, the manufacturer paid for it). Bob determined a time frame for the next day to have our busted unit removed first thing in the morning and then install the new unit (after a fun exchange at the local Orange Hardware store) by early afternoon! Why can't my cable company be as efficient...smh. Now hot water has returned!!! Thank you Prodigy and a big thank you to Bob!!! Great work!

Ross M.

3/25/2015

Wow what a great experience. I have been using Mark's services since he first started up and from the beginning I knew he was the real deal. He came over and explained in easy to understand terms everything that was wrong and what he would do to fix it. He also stated up front what the cost was going to be and stuck to it. If that was the only thing about him that was different than most plumbers I would have been excited to have my new plumber, but that isn't all. Mark really knows his stuff. He was so knowledgeable and so friendly and outgoing he was willing to talk about any questions I had. He never rushed me or looked at his watch or needed to race off to another job and just leave me saying well I that should be it take my money and run no his customer service was off the charts. I didn't think friendly, non judgmental plumbers existed. He never tried to over sell me or make me look like an idiot because my drain was clogged or my garbage disposal wasn't working. He did a fantastic perfect job each time and anything he has fixed has never broken again. He doesn't need the repeat business but I will give it to him every time because it was such an enjoyable experience. Thanks Mark keep up the good work

Dimas C.

10/31/2017

Great service! Very professional! Tech arrived on time got the job done quickly and effectively. I highly recommend Prodigy Plumbing.

Matthew S.

12/07/2015 12:00:00 SA

Excellent, on time, and fast service!

I called at 8:45 AM, was advised a plumber would come out between 9:30 AM and 11:00 AM that day, but the plumber, Matt, was there by 9:20 AM. Better yet, he snaked the upstairs sink line, got the sink running, showed me the problem/clog, and was done and out the door by 9:45 AM. Matt even gave me some advice on running a drill snake in the future when I told him I was unsuccessful in removing the clog. He was also courtesy and immediately offered to put booties on before entering the house.

The only thing that kept this from being a 5 Star review were the phone representative's inability to give me an hourly rate for service (although he did tell me there was a $90 service visit charge and that the technician would have a better idea of the entire bill after commencing work), and finding out after the work was completed that the $90 total charge (reduced from $110) required a Yelp review. Frankly, I would have given a positive review regardless of being asked or obtaining a discount. The $90 is competitively priced, but I have also paid almost half to two/thirds that amount for a quick and easy drain snake.

Bottom line: I would definitely recommend and use their services in the future.

Mike B.

6/30/2019

I called on a Saturday afternoon while running into a problem on bathroom project.
The nice lady on the phone took my info and said a technician would be out and gave me a reasonable time window for later in the afternoon. Awesome.
Well I was pleasantly surprised when Giovanni called about 45 minutes later to say he was on the way. Excellent!
Giovanni showed up exactly when he said and was ready to see what the trouble was.
He saw my issue with my original and old corroded water lines and angle stops, gave an estimate to replace what was needed and was working away in no time at.
He did excellent work and was very clean and was very thorough.
I immediately saved the company information into my phone for future calls when needed.
Thanks to Giovanni and his rapid response and service, I was able to finish my project later that same day.
Great Service.
Reasonable Prices.
Awesome Techs.

Michael L.

04/05/2023 12:00:00 SA

Prodigy just completed a pipe repair, had old galvanized and replaced with PEX. Ozzie, Tony and JayRoc completed the job and were very efficient and friendly. Such a pleasure to work with. I'm super satisfied with how everything came out. Highly suggest Prodigy for anything plumbing related.

Kody S.

5/13/2020

I think the previous reviews are a true testament to how incredible Prodigy Plumbing is! 5 stars and damn near 1,000 reviews! The quality of their work is excellent and pricing is more than reasonable. I wouldn't use anyone else when it comes to plumbing services. If you use anyone else you are doing yourself a disservice!

Alan G.

07/09/2022 12:00:00 SA

Once again, Prodigy saves the day! I tried to get 24 hour emergency service from 5 other companies late on a Friday night and none replied. So i called Prodigy. They were on the phone with me first thing Saturday, and Alex was at the house in 30 mins. He was able to fix the broken connector and have our water back on in under an hour. Thank you, Alex! Prodigy has consistently been zero drama, great service - every person I've dealt with at Prodigy has been professional, and I can't recommend them highly enough. Oh, and I'm still waiting to hear back from the other 24 hour plumbers.

Keri S.

3/23/2014

We had a gas leak behind our water heater and needed it fixed right away. I found Green Plumber here on Yelp, but he was busy on a big job, so he kindly recommended Mark, who was at our door 90 minutes later. Mark bubble tested, found the leak, and thoroughly sealed it. This is clearly a guy who knows what he's doing & takes pride in his work. He also has a great attitude. We'll definitely call him again (hopefully for something fun, like a remodel!)

Gary R.

12/24/2021

Last minute kitchen drain emergency was resolved with minimal impact. Our service repair experience with Prodigy was first rate. A big thank you to Alexis, who was professional, fast, and friendly.

Mario S.

02/08/2018 12:00:00 SA

Was having a low water pressure issue with my kitchen faucet. Requested a quote from Prodigy Plumbing and they got back to me quickly. Matt came by to check out my issue and took the faucet head apart a quickly saw that there was some debris stuck. He said it wasnt anything major so there was no cost. I was very happy with their response time a great customer service. If i have any plumbing issues in the future I will definitely be reaching out to these guys.

Pricilla D.

5/18/2021

They were very professional, knowledgeable, timely, fair, friendly, and genuinely helpful!

Joann S.

9/25/2015

Great service from Cesar! He showed up to my house before i even got home and he patiently waited for me. It was quick and he got the job done right! will definitely use these guys again.

Reynard R.

08/04/2022 12:00:00 SA

Needed a compressor leak check, they came in, inspected it. Found the leaks. Had them come back in the next week to replace the tank with brass caps. Fixed the unit, quick and effectively. They also checked for leaks in our nitrogen piping as a bonus!

Mike and Oscar were a pleasure to work with. Very respectful, great people to talk to. Overall amazing service!

Cheers!

Keramet R.

9/30/2017

We have been relying on Prodigy Plumbing for more than a year, since we moved into our century-old Craftsman home. They are hardworking, reliable, and honest. I love that Matt Down will always give us options to save money, and recommends a second opinion for bigger projects. Matt is also respectful and patient explaining what he's doing. I can't recommend this business highly enough.

Marianne C.

11/10/2017 12:00:00 SA

UPDATE: I have had a couple of services now from Prodigy, and they are the best plumbing service I've encountered here in the Long Beach area! Matt is a solid guy. Really knowledgeable and with a great attitude.

Another plumber had told me years ago that we couldn't get adequate water flow because our upstairs pipes were kinked(??) Matt finally came out and solved the problem: A faulty valve, which he replaced. Took around 3 hours of work, but it now works beautifully.

Brianna L.

9/25/2017

Kory was really helpful and talked me through what the plumbing issues were. He was really professional and took the time to explain everything to me.

Joyce A.

5/30/2021

There's nothing worse than finding a clogged toilet after coming home from Sunday church and a grocery run at 3 in the afternoon.
I tried a couple other plumbing services before calling Prodigy.
But it since it's a Sunday and a long Memorial Day weekend to boot, those places were closed or not able to come out same day.
I was very appreciative of the quick response time from call to the arrival of the technician aka plumber. The service representative on the phone said thirty minutes - it was even less than that.
Steven came on time, was professional and did the service in a few minutes. He also made some other recommendations for future preventative and maintenance work.
The company offers a membership fee to offset work they do but I deferred those to another day.
The emergency issue was taken care of, and Steve left the bathroom plus toilet very clean and if you can believe it, smelling fresh!
$169 for the whole clean out with auger. Reasonable for the service done.
Ladies: marry a plumber or mechanic!! They make good money!

Judy C.

9/14/2022

My water heater suddenly doesn't work and I knew the Prodigy plumbing do carry the one particular brand that I want, After the phone call, Mark and Steven did a big favor for installing the new water heater in within four hours, so I can rush to airport and my relatives get to have clean hot shower. I'm highly recommend this company, they were professional quick and efficient. I definitely will call them again!

Carmen M.

11/17/2021

1,895.00 for installing 2 single hole faucets 1 garbage disposal 1 drain and dishwasher. All new install. Outrageous. Picked 5 top companies from Yelp. These people managed to over bid by over 1400. Scandalous. Getting everything done listed here for just over 600.00 and a 3yr warranty on labor. Do your homework! Price gouging.

Rose P.

11/15/2017

Would like to start off by saying, I am very pleased with the service Prodigy Plumbing offered. From the time I spoke with Mark to set the appointment. To Kory (technician) who came and fixed my grandmother's bathroom tub valve.

They also have a 90 day warranty if anything is wrong with what they worked on, they'll come back and check it out but don't quote me. Every job is different.

To say the least, they are professional and I would definitely recommend!

Amanda M.

11/11/2019 12:00:00 SA

Hello Yelp family,
I am not an avid review writer however, I felt the need to share this incredible experience with this particular plumbing company. Dustin, very polite, extremely helpful, gregarious and efficient. We were thoroughly impressed at how quickly he fixed our problem and with such joy too.

Thank you Dustin and Prodigy plumbing

Vee S.

01/04/2017 12:00:00 SA

Hi-5 and a pound to Prodigy Plumbing! Thank you Matt! In October 2016, had a major crisis with a sewer line backup at our new house. Pricing was competetive (still expensive) but above all, excellent customer service from Matt and Roy. You tend to feel a little easier shelling out a few thousand dollars when you're treated right and fairly.

Had another plumber provide a quote prior to Prodigy coming out and the 1st plumber flat out said that since we didn't have a ground level clean-out, just a rooftop clean-out, he'd have to dig up our front yard to get to the line that has the blockage and root intrusion. Matt from Prodigy not only took the time to search our property, he found a ground level clean-out at the front of our house burried under dirt, likely from the pervious ownership. He was able to use that existing line to clean out and replace the section of broken pipe he found upon further camera inspection. The 1st plumber didn't say anything about the line being broken because he didn't even inspect our other line. We will still have to complete a more permanent solution later for the entire line (including jet-rodding the root intrusion) and we will definitely use Prodigy to complete it.

3 months later and so far so good, no backups. We would recommend Prodigy Plumbing.

Jennifer B.

4/15/2022

Our utility sink got clogged, so we called our usual plumbing company in order to snake the line, but, after 1 hr, they weren't able to get through. Thought we would have to proceed with construction on the utility sink, but Ozzy from Prodigy Plumbing was able to snake the line for us, which buys my partner and I more time to save up for the construction!
Ozzy was very professional, very communicative, and very upfront about costs and the various options that we have avaiable to fixing the utility sink. I know nothing about plumbing, but his explanation was very in-depth and understandable. If you call Prodigy Plumbing, request if you can work with him.
We'll be calling Prodigy Plumbing for when we want to overall the plumbing in our house, cause wow it needs it but we feel like we're in good hands with this company!

Dustin B.

05/07/2021 12:00:00 SA

Alexis responded to my emergency quicker than expected and was very helpful in explaining the issue in detail. I hope I don't need to call again for any plumbing issues but if I do it will be back to Prodigy.

Richard B.

2/25/2022

Prodigy Plumbing is the best! I've used them a few times and will use them again. George came this morning and did a wonderful job. Professional and courteous, they are the best!

Deb G.

11/11/2015 12:00:00 SA

Wow! This company has it all! I encountered a bathroom shower issue and Matt was there to save the day and on a holiday no less. This wasn't easy! He had to move things around a bit to fit my problem into the schedule. Prodigy Plumbing is professional, knowledgeable, helpful and when you call you speak to a friendly person. What more could you ask for? I am loving me some Prodigy Plumbing!

Jenny D.

12/08/2020 12:00:00 SA

Not a dependable company. They rescheduled 2 times last minute. Not sympathetic of customer's time and money. If you need them they will not come. Ashely will also compare your urgency with someone else's.

FYI - Displacing a whole family WITH an elderly mother who is disabled for hours during COVID lock down is also wrong.

One time is understandable. Two times, I will try to understand, but you've lost my confidence. How do I know you'll show up the next time?

Better to call Elite Plumbing.

Scott F.

02/06/2017 12:00:00 SA

Vince from Prodigy Plumbing was great to work with. My plumbing is quite old and a bit challenging since it was build in 1921. Vince was great to work with and I'm very happy with the finished job.

Zoran V.

4/20/2018

I'm general contractor and I Got myself into the plumbing problem. I called in Prodigy plumbing they set me up with technician named Oz.
He was extremely helpful and I would Definitely use them again

L J.

07/12/2016 12:00:00 SA

We called Prodigy Tuesday morning and immediately got a 2 hour service call window - wow! Less than 1 hour after we made the call I received a call back saying that they were headed our way. Matt was nice, professional, and efficient. It took less than 1 hour to snake the line and get video of what was going on. Not only did he show me on his camera, he asked me for a thumb drive so that we can keep it as reference! Once he was done, we went out to my lawn and he not only marked the blockages but also elaborated on them. He also explained about the pipe section that is under the city's responsibility and what could be expected there. His invoice had written detail of what he did and what his recommendations were. I really appreciated how he showed me, explained it, and read the invoice to me; making sure I understood all the details. Now we have to decide on whether or not to use their estimate for the larger job of replacing our main sewer line. The estimate is good for 30 days AND (I love this) they will deduct today's charge from the future invoice if we go with them. They also gave a one time Yelp discount! I hate spending serious cash on plumbing but that's the life of a homeowner. I think we found our go to plumber!

Janet L.

12/07/2017 12:00:00 SA

Prodigy Plumbing fixed a leak on our water main the day after Thanksgiving. In order to avoid more leaks on a 25 year old line we decided to replace the entire pipe. Prodigy bid quickly and for a very fair price. After acceptance of the bid, they suggested a start date at the beginning of the next week. They showed up on time and completed the work in less time than they had estimated. At all times during the work, Prodigy informed us of what to expect and when we would be without water. Their technicians were all very professional and neat. Ozzy Ocegueda promised that the yard would look as it had before they dug up the lawn and some plants. He was true to his word.

William G.

09/12/2017 12:00:00 SA

Amazing. This is the second time we have used them and we couldn't be happier. Any plumbing needs we have from here on out, they will definitely get our business.

Dee C.

9/28/2015

I had a problem with a major leak involving my dishwasher and the kitchen sink drain. I always check Yelp before I hire for home repairs. I called Prodigy Plumbing based on their reviews.

I can't tell you how delighted I was when Matt showed up. Matt had done a shower plumbing repair for me previously when he was employed at another company. I had first called the other company because of my experience with Matt however, that company couldn't give me a same day appointment. Matt had done an excellent job, he is an excellent plumber! As before, Matt quickly assessed my current issue. He explained it to me in detail and told me what had to be done to solve it and what the cost would be.

I will definitely be using Prodigy for any future plumbing needs.
I give Prodigy Plumbing 5 stars!

Toni C.

06/05/2018 12:00:00 SA

We had a blockage in our kitchen sink and they came and sorted it. Mario was very helpful and the price was reasonable. Would recommend and use again for any future plumbing needs.

Pamela N.

09/08/2014 12:00:00 SA

The great reviews were enough to sell me on this plumber. Unfortunately, he never answered his phone. I had a backed up kitchen sink and I called first thing Monday morning. The phone was answered by voice mail offering the number only. I wasn't even sure I was calling the plumber. An hour later I called again and left another message. I called again 30 minutes later and then went back on Yelp and left a message. At that point I gave up and called another plumber. I did get a return message from Mark stating he was booked but could maybe schedule me for Wednesday. We're talking about the kitchen sink! Maybe he's good with regular maintenance or scheduled repairs, but for emergencies - not so much.

Adrian A.

03/05/2021 12:00:00 SA

I have worked with Prodigy Plumbing for two occasions and both times have had great interactions and results with Louis. He was very professional, helpful and knowledgeable. He was able to unclog a drain in less than 20 minutes that another plumber stated would take 4 hours and have to cut through the wall.

He was also able to fix a leak from our laundry room with ease. He is a great guy and I would not hesitate to recommend him to others. Thank you Louis and Prodigy Plumbing.

Doryce G.

10/05/2021 12:00:00 SA

Needed a few faucets installed in my kitchen, bathrooms, and showers. Prodigy was responsive with my needs in sending me a tech today, which was appreciated. The tech was Alexis, he was professional, clean, and was very thorough in explaining to me what he had to do. It was nice to get a price before the work began and no surprise added costs. Being a retired Veteran, I also appreciated getting a military discount. I highly recommend this company, and will use them again.

Jaz E.

8/21/2017

Needing a plumber is never a great feeling! It's taken many years of bad experiences with plumbers to finally come across a company I can trust. Matt always handles himself in a caring and compassionate way. Very professional, covers shoes with booties to protect my hardwood floors. I appreciate that respect for my property! He was able to asses the problem quickly and clear the blockage. Have been using them now for years, they are my go to plumbers, thanks guys

Karen M.

07/01/2016 12:00:00 SA

Great company! Called this morning and they were at my house within 3 hours and fixed my plugged tub drain line in 30 minutes! Thanks guys

Michelle W.

10/17/2020

My technician explained all my options thoroughly. He also had great customer service. He answered all my questions and I didn't feel rushed or pressured into making a decision. I think his name was Steven.

Naomi Y.

10/11/2018 12:00:00 SA

Matt is my plumbing guy!! He is VERY personable, professional, & genuine person. You will like him in a second as he shows up at your door. Never sells me anything, and genuinely advise me If I were you, I would do or wouldn't do xxx.

Very responsive in communication and shows up at the time and day he says he would.

24/7 service in case of emergency, too.

I feel like he's got my plumbing covered and I would highly recommend them for all my friends/family/clients!!

Rex S.

10/06/2017 12:00:00 SA

This was as amazing as a plumbing experience can be. Called Thurs, had appointment for Friday. Kory was informative and friendly. Love that they wear
Booties to keep the floors clean. Highly recommend Prodigy to anyone who desires great service, care and professionalism.

Jeremy P.

09/07/2016 12:00:00 SA

Mike was very courteous and arrived during the specified time window (he gave me a call 25 minutes before arriving). The problem was the wax seal at the base of the toilet was leaking. It was fixed quickly with no other issues. Would definitely use Prodigy Plumbing in the future.

Myra M.

11/05/2020 12:00:00 SA

Had a great experience with Luis DeLeon yesterday when he replaced my circulating pump on my tankless water heater. I would highly recommend them for any of your plumbing needs. I have used them in the past and will continue to use them in the future. Very professional and responsive. Thanks Luis and Prodigy!!

Brad C.

02/02/2016 12:00:00 SA

We were so impressed with the service that we received from Matt! A few weeks ago, our main sewer line became clogged and we could not drain any water from anywhere in our home. We called Matt early the next morning based on the Yelp reviews. He scheduled to get out here in 2-3 hours. He was able to quickly diagnose the problem and clear the line (we had roots blocking the main sewer line).

Not only was he very professional and completely cleaned up after he was done, but we thought his prices were very reasonable. We will definitely call him next time (we hope there isn't a next time). We highly recommend him if you need a plumber with competitive prices and great service. Thanks, Matt!

Sarah L.

12/03/2021 12:00:00 SA

Jerry came out today to inspect our water leak. He did such a thorough and detailed job! He is one of the best we've worked with! He was incredibly knowledgeable and knew what he was talking about. He was very informative, patient with all my questions and helped me understand the issue at hand. He went above and beyond in his work and we are so glad we had him! I would highly recommend this company and would gladly recommend Jerry for any plumbing issues.

Kim L.

08/02/2017 12:00:00 SA

I was referred to Prodigy Plumbing by my neighbors on Nextdoor. I got an appointment next-day, and Ozzy gave me a courtesy call when he was on his way. He was able to diagnose our mysterious leaks and even had a new garbage disposal with him to replace ours. Most courteous and professional plumbers I've ever encountered. Highly recommend!

Chris H.

01/06/2021 12:00:00 SA

I recently moved into a new home in which the current water heater was well over its life expectancy. Rather than wait on the heater bursting and leaking everywhere, I decided that it was best to be proactive and replace the water heater.

I reached out to Prodigy Plumbing and they were responsive from the start. They got my information, scheduled a technician to come out for a free quote. Before the technician arrived, the company called and let me know he was on his way.

Once the technician arrived, Jose, we walked over to the water heater. He looked at it and provided instant feedback suggesting that I replace the water heater connectors and the gas line to include a sediment trap. He also provided me two different quotes (based on what I was asking for) between a tankless water heater and a tanked one (both reasonable based on other quotes I have received). He was upfront and told me that if I went tankless I would also need to install an electrical outlet, which would increase the cost. I decided to go with the tanked water heater.

He then gave me a timeline of how long it would take (about 1 hour to get the heater, 1 hour to install, and about 2ish hours for the hot water to be ready). The guy did everything within 1 hour. His boss came by and dropped off the water heater!

After it was done, he showed me the heater - it looked great.

Definitely worth checking these guys out for any of your plumbing issues.

Ryan D.

5/17/2016

I've used these guys multiple times over the last year dealing with older pipes in an old building. These guys are great! Matt Down has always responded quickly and efficiently. Can't go wrong with Prodigy Plumbing

Roy W.

06/03/2014 12:00:00 SA

I just recently (5/20/14) had work done by Prodigy Plumbing and was please by the work that they did. I live in a split level with the lower portion of the home built in the 1940s and the second story built in the 1960s. The lower toilet had stopped up a while back. I tried snaking it twice. Used chemicals all the good stuff with only minor improvement to flow. Since I had the upstair toilet still working and no other inconveniences I decided to look around and see which plumber might have good reviews.
I searched, and looked at all the website and they all were about the same. However Prodigy did something that the others hadn't which was to include pictures of their work and some of the problems they have encountered.
That was the first time that I had heard about Hydro Jetting so I did more research on it and it sounded like it would work if the main wasn't broke.
Mark came out and the first problem was the lower bathroom did not have a adequate clean-out so they had to install a new one. Next they had to find where the main was leading, finally they found that it had been attached to the new addition to the home in the 1960s which made it a long run to the city sewer. UNDER THE SLAB.
They ran a snake and got the same result I did, punch a hole and then the clog would close itself back up. So they brought out the big boy and used the hydro jet. They ran it twice and cleaned out the main.
Over all they were timely, their work was clean and they acted in a professional manner. They made sure the line was clear and that it wasn't, which would have been the worse, a broken main. They were are all very friendly and put you at ease with their attitude. They are there to do a job. It appears that customer service seems to be number one on their list. After two week and no problems YES, I would definitely recommend them to anyone.

Candace E.

6/14/2016

Mark, Roy, Ozzy, everyone is great here! Purchased a new home, needed to do some tuning up, and Prodigy Plumbing was to the rescue!

There were a few problems after they left, they came back to make sure it was properly working, with no extra charge!

Prodigy Plumbing stands by there work, and the reviews are right, 5 STARS well deserved!

Prodigy will definitely be our plumbers for life!

Tatiana H.

6/28/2019

Prodigy Plumbing has been the best find of the year for my family! We were very frustrated because we had a problem with the pipes connected to the sink and dishwasher. After reading the reviews, we decided to call Prodigy, and we are so happy we called them. Giovanni came punctual, inspected the problem, and gave me different options to fix it. He was extremely knowledgeable and solved the issue immediately!
I'm so glad we worked with such a kind, professional, and knowledgeable technician. Thank you, Giovanni!

Steve S.

09/10/2020 12:00:00 SA

Edgar showed up and was professional, kept the place clean, and practiced save covid 19 guidelines. We had a hiccup, but he came back and adjusted the issue and it works great.

Will H.

10/05/2021 12:00:00 SA

Our toilet and shower flooded so we needed a plumber. One plumber I called gave me a ridiculously high quote and when I hesitated, he rudely said Do you want it done or not?! I said no thank you and called Prodigy Plumbing instead. They were even closer by and had great Yelp reviews. Why would I pay money for rudeness?

I'm really happy I called Prodigy. Jerry arrived quickly and identified the problem right away. He cleared the main line and recommended hydro jetting done to blast all the tree roots away. Jose came early next morning and got that done. It wasn't cheap but the line was thoroughly clean. They showed me real-time camera footage before and after cleaning. They also recommended we get trenchless pipe repair done to permanently fix the root problem, but it was out of our budget. We'll have to find alternative solutions for the time being.

Overall, the service was professional and friendly and I would highly recommend these guys.

David K.

8/30/2021

Needed to replace pop up sink drain. My technician Jerry Rodriguez came on time and completed the job excellently. Would give a 100% recommendation for him and office support in setting appointment and providing arrival update. Price was very reasonable.

Jon W.

5/19/2021

I've been using Prodigy for many years. Whenever I need plumbing done right, they're my go to. While all of Prodigy's technicians have been exceptional, the service provided by Art was enough to finally get me to write a review. Honest, on time (actually early) and excellent workmanship.

Esme L.

03/02/2016 12:00:00 SA

My new plumbing company for any future problems. I scheduled them for a 9-11am appointment and Michael showed up right before 9am. He cleared out some roots that were clogging up our clean out line in the front of our house and cleaned up the mess when his work was done. He was very professional and even gave us an estimate on the spot if we want to replace our clay line that has cracks and roots are getting in through. Thanks Michael!

S Z.

05/06/2023 12:00:00 SA

We recently had Alberto from Prodigy out to our home to give an estimate on plumbing work. When my Aunt made the appt the company said there would be no fee unless he had to go under the house. Alberto gave us the estimate and then stated it was a $29 fee for the estimate. He did NOT go under the house. Another family member paid the fee in cash and I feel she was taken advantage of. This company charges 3 times more than other plumbers and when I called the main number Phil said the fee was a service fee and that gas is expensive. Seriously unprofessional. We will not be using this company going forward.

Kathleen K.

11/08/2021 12:00:00 SA

Our water heater broke, they were able repair it, instead of replacing it.
Great service, polite, and explained every option we had

Anna T.

1/30/2023

We had to replace our water heater and wanted to go to a tankless system. We called Prodigy and Jerry came to give us a quote. From the moment we met him he was friendly and extremely professional. He provided a written estimate minutes after leaving. We had been burned in the past by other contractors and asked a lot of questions. Jerry was extremely accommodating with adding details to the quote.

Jerry and team came out, they were quick, cleaned up and you can tell the pride they have in their workmanship. Even when coming into the house to verify that everything was working properly, Jerry took the extra step of putting on booties.

Although they didn't come in the cheapest, the quality of service, attention to detail, and piece of mind made it easier to justify the cost.

James L.

1/26/2016

Very professional company, I am extremely happy with everything they did for us. Starting from initial phone conversation with dispatcher and ending with Matt and his crew- this guy's are 100% dedicated professionals. I am contractor my self, during one of projects in Long Beach we had sewer back up problem and could not figure out what was the cause. Prodigy quoted us for camera inspection and drain clean-up - and offered to apply camera inspection and sewer clean up charge towards more complex solution if it would be required. Long story short - they found drain cover that my guys dropped by mistake in to the drain approximately 5 feet underground in main sewer line. They excavated, removed the clog and put everything back to original like nothing ever happened in one day, in addition installing emergency clean up access for more then reasonable fee, much lower then other plumbers wanted to charge us. But honestly - I am happy not just about good deal we got from them -it is really the people and customer service that amazed me, working my self in service industry, I am really admire real people that love what they do and do it with all their heart. Thank you very much - all guys at Prodigy, you are definitely on top of my list for any future plumbing work that we might need.

Amy M.

06/09/2022 12:00:00 SA

Quoted $500 for a drain cleaning. Need I say more? Sometimes they want to charge a $75 fee just for coming out. Hired another licensed plumbing company to clean the drain, $79. Shop around folks!

Luci D.

7/13/2018

I am very pleased with the service. I originally arranged to have one toilet installed. Mario came and immediately discovered that I had purchased the wrong size. He gave me some suggestions on getting that size and rescheduled the install. I told him I would have 2 toilets installed when he came back. When he came back, he brought another person with him so the toilets could be installed quicker. They did a great job and were finished quickly. Toilets work great and Mario was very polite and efficient. I will definitely use this company again. In fact, I already have him scheduled to come back for a couple more issues!

Erica C.

7/29/2021

These guys are professional and provides great service! Although their prices are higher than random plumbers, it is fair. I had a random plumber come prior to calling these guys and the random plumber came to only diagnose, quick fix, and suggest me to redo my entire plumbing system. That service was a true waste of time and money. I am a firm believer in you get what you pay for, pay for the ultimate solution. They know what they are doing and patiently explains the situation so that I could understand. They have the ability to do big and small jobs. I felt comfortable with the guys in my home. They are respectful and the professional mannerisms, I truly appreciate. They wore shoe covers with out me asking and with every job they clean up after themselves. I am so glad I hired this company.

Jonathan H.

9/27/2019

I recommend Prodigy Plumbing for your plumbing needs.
The communication from time of setting the appointment to post follow-up was extraordinary from a Plumbing company.
Matt Down was one of the employees who lead the job on-site and communicated to me throughout the entire visit... the details on their findings and repairs as they were working.
They arrived with the right equipment for the job at hand.

Cynthia V.

07/01/2021 12:00:00 SA

The company and the plumbers who came out were very professional. They seem to be knowledgeable, fixed my problem, and left everything very clean. The only reason I couldn't give five stars is that I feel their prices are a bit on the high side compared with other plumbers I've dealt with in the past.

Barri B.

08/01/2020 12:00:00 SA

This company is extremely organized, and has fantastic customer service- they call back promptly, let you know when they are on their way and even if they might be running late! Their prices are competitive, too. The team is very careful to clean up after the job is done, and even provided referrals for any secondary work such as drywall repairs, something I valued, as I had no contacts for that work.

Sean M.

06/08/2021 12:00:00 SA

Needed replacement of garbage disposal and install of a new faucet. Edgar was on the ball and did a great job. He was vaccinated and masked so we felt safe. Thanks!

Kathleen M.

8/20/2021

the first company that took their assessing our property and quotes were reasonable and the tech was extended knowledgeable.

Bradford H.

08/09/2022 12:00:00 SA

They came and repaired our downstairs hallway bathroom's shower valve and temperature controller in slightly less than their estimated time required and left the whole bathroom even cleaner than they arrived. We got our money's worth.

Melinda W.

05/03/2015 12:00:00 SA

Mark and Prodigy Plumbing really saved us! The City of Long Beach demanded a water fix but couldn't tell us what was required. It was incredibly frustrating and the situation never seemed to get resolved. Mark took it on and quickly solved the problem. We highly recommend Mark and Prodigy Plumbing!

Susan S.

5/31/2018

I only have great things to say about Prodigy Plumbing!

I have a rental property in Long Beach, and there was an issue with a toilet. I contacted a handyman I've worked with before, but he wasn't available for the next four days.

I figured I'd reach out to Prodigy Plumbing, and they were able to find someone to go out to the property the very next day. I spoke to Mark (or Mike?) on the phone, and he was very nice and informative. He gave me different possible causes for the issue, and gave me approx price quotes for the different scenarios.

Next day, Matt was the gentleman that came out to fix the problem, and since it was a rental, I wasn't physically there, but he called me as soon as he got to the property (which was right on time), and he called me again once he figured out what the problem was. He took a picture, sent it to me via text, and he told me the more expensive solution wasn't necessary. How nice is that! The price came out to exactly what was quoted the day before, but it was the cheapest out of all the scenarios.

Once he fixed it, he sent me the picture to confirm and called to tell me that he will email me the invoice (which he did, not even 5 minutes later). He also told me there is 1 year warranty (nice!). The amount came out to be less than the amount quoted by the handyman, which is another bonus.

I can honestly say that this has been one of the best plumber/contractor/handyman experiences ever. Everyone was super professional and efficient. Calling a plumber has always been a bit stressful for me, (plumbers and dentists!) but not anymore. I'll definitely call Prodigy Plumbing for all my issues from now on. Highly recommend!

David A.

8/18/2019

The drains in the front of my house were backed up so i had my lady call prodigy plumbing while i was at work.She calls me and said freddie told me there is no clean out points in our sewer and he will have to install one at a cost of $2200.00 . I told him if there is no way to clear the drains with out installing one i have no choice and told him if it has to be done go ahead.I left work early and got home to find his workers sitting in their truck in my driveway and checked the drain axcess myself and found there is one sticking out of the side of the wall as well as one in the crawl space.I showed his workers(as well as my neighbor) and they told me these were not clean outs.they already dug a hole about 4 feet square and 5 feet deep and cut a rectangular hole in my main sewer pipe.after confronting freddie and expressing my concern of his approach of repairs he snaked the drain axcess at the side of the house and the clog was cleared and the drains flowed as new ! I really feel freddie is a crook ! Even after the drains were cleared freddie went back into the hole they dug for no f---in reason and tried to convince me the main was restricted using his drain camera to cover up his mistake ? Or ripp-off attempt !!! I would not recommend this company to anyone !

Vanessa A.

11/15/2016

I'm big in supporting local business so I called a few businesses I found in Yelp. Prodigy was my 4th call & were the only ones who actually answered the phone. I was able to get same day se vice for a backed up bathroom sink. Cesar was super nice, quick & unclogged my drain. Kinda pricey but worth to keep money in LB and outta big businesses. Support local businesses!

David K.

1/19/2023

Just want to commend Jerry Rodriguez. He worked so hard to clear our backyard drain. This job was complicated for a number of reasons, but he worked tirelessly and impressively to remove roots and clay from the pipes. He is very professional, friendly, straightforward and fair.
Phil was very helpful with scheduling and sending out Jerry to us and we are very thankful. I appreciate Jerry's expertise, strong work ethic, customer service skills and want to give a shout out to him and Prodigy Plumbing. I highly recommend them.

Brett R.

6/26/2015

I needed a new emergency shut off valve for my gas line installed for my new range. Cezar was the technician who came by and he did an excellent job. The service was done quickly and he was very polite. I would recommend them for any plumbing service.

Scott P.

04/07/2023 12:00:00 SA

Showed up on time and fixed our issue with our kitchen sink and hot water pressure. They cleaned up and left it looking like new. I would say I've found my new plumbing service for any issue that arises.

Cookie K.

01/11/2021 12:00:00 SA

We just purchased a home and knew there was a lot of work that needed to be done after we received the inspection report. I contacted a few companies and Prodigy was one of the first to get back to me. We had them come take a look and we're able to give a few quotes before scheduling. I shopped around and decided to go through them because they actually wore slip on shoe covers before entering my home!! Shoes in the house are a major pet peeve of mine.

So Ozzy quoted me and began work within a week. He was very thorough, professional, and even came out after the job for something else at no extra charge.

I will definitely use them again for the next big project. Their cleanliness and transparency means a lot.

Joseph S.

06/01/2018 12:00:00 SA

It's been a year since Prodigy did my plumbing and its still working perfectly. I had to call them in for other services (bathrooms were backing up, unrelated to the first job they did for me) and, as always, Matt and his team came to the rescue.

The only bump I had was when I did not request for Matt. The tech that inspected and gave quote didnt give me options and my wife and I felt pressured to make a decision (I was at work, I couldn't make a decision right away, I asked if I can let him know no later than 2 days, tech became pushy). After that encounter, I immediately called and asked that Matt be our service tech, in which they said ok without hesitation.

With that said, I always and continue to go with Matt and his team at Prodigy Plumbing for any plumbing needs. Thank you!!

Cory M.

03/10/2023 12:00:00 SA

Fast response and excellent customer service. Completed the job as promised with no surprises and quality work!

Joseph M.

12/08/2020 12:00:00 SA

Outstanding. Prompt. thorough. Straight forward.
These folks are more than you would hope for. We've had bad drains for years and they sleeved the drains and everything works great. Highly recommended.

James B.

03/09/2020 12:00:00 SA

Did not show up and never returned calls!

Had good luck with this company in the past. But this last weekend they did not show up to the appt and did not return any of my calls. And I was without water. I ended up spending 4 hrs waiting. I ended up calling another plumber that was out within a few hrs to provide an estimate and complete the work.

Michael T.

4/15/2020

We've used Prodigy twice for toilet part repairs and each time we've been impressed. In scheduling, we always spoke w/Sylvia and each time she has been more than able to accommodate us with our availability even during these unique times. We've always gotten fair price quotes from them both times for our different options.

For the actual repairs, we've worked with Edgar both times and both times he's been great! Personable, always on time, knowledgeable and well prepared. This last time, he came dressed with the proper PPE which was nice. Other companies we've used in the past, we've had to remind other repairmen in the past. Just a bit of background regarding out situation, the toilet that came with our place had been discontinued and replacement parts are no longer being made by the manufacturer. We're at a point where we're deciding to either replace the toilet altogether or just keep putting the proverbial band-aid on it. Edgar is pretty resourceful and has always went out of his way to look for replacement parts for us even though we knew it was a uphill battle but we definitely appreciated the effort on his part!

Chris A.

7/17/2023

Excellent company. Had an underground gas leak for my pool heater and couldn't identify the source. One company recommended breaking concrete, which would've been costly since the main line to the heater is quite far. Others recommended a line going up the stucco, through the attic and back down the other side of the house then bore under concrete to the pool heater. Prodigy recommended boring under the concrete decking, which is a similar path my old pipe took. Didn't think this was possible but they quoted me the work. Price was fair and they were able to accomplish what they set out to do in 3 short days. No broken concrete.

Harrier T.

8/14/2022

My tenant's water heater failed and so I made several calls. Prodigy was the first reply and able to come out same day to check it. They came out, quoted a job, and replaced it next day.

I do wish I'd spoken to more companies in hindsight. What I didn't know is that $5850 for an on demand water makes other plumber's choke on their dinner high (legit happened).

I can't tell you how much the water heater cost as I don't currently have access to it and they refused, after several requests, to send me the manuals or even a receipt listing the model. However googling the make for it returns on demand heaters from $800-$1600. This was for a one bathroom home so no need for the high end heater. But let's pretend it was the most expensive, and pretend they don't get any professional discount, it works out to around $4200 for labor (and maybe a few hoses or small parts). (They refused to provide an itemized bill so I can't give you an exact breakdown).

Granted, I signed the estimate not realizing that is was apparently quite high in the industry (after speaking to several professionals) BUT they did come out same day and fix it the next, so credit where credit is due. I still would like at a minimum the manual that should have come with it ...

I would recommend getting multiple quotes just to make sure the price and timing is right for you.

S G.

3/25/2020

Top notch! Chris came out and was such a gentleman! Listened and completed the work in a timely fashion. Worked around our crazy schedules and billed us what was on our estimate. He even answered the phone after hours to answer some questions regarding my neighbor. Super guy! Ask for Chris!

Jay V.

03/04/2016 12:00:00 SA

We had a leaking valve under the kitchen sink so I called Prodigy in the morning and by afternoon it is all fixed. Second time satisfied customer, very professional with reasonable prices. Thank you Matt!

Praveen P.

3/18/2016

Called Prodigy to help with a clogged Kitchen sink. They were prompt in scheduling and kept me in the loop on arrival time. Matt was very professional, efficient and was very polite in answering questions. He knew what he was doing and went to a lot of effort to make sure the job was well done. Would def recommend them. The price was very fair for the amount of effort.

Ana E.

8/28/2015

First time using this company after using another company several times without success. Seem like honest reasonable guys. It was almost 100* outside and they weren't grumpy. Prices are reasonable as well.

Kevin H.

02/06/2022 12:00:00 SA

Called Prodigy on a Saturday night hoping to just leave a voicemail for a next-day appointment scheduling call back on clearing a bathroom drain. Instead, a live agent was able to record my information and the next morning Prodigy gave me a call and was able to send Steven within 30 minutes. Steven was extremely thorough in explaining the piping system of my house and provided very informative suggestions on improving my bathtub drainage. In addition, Steven also cleaned out my sink and went under the house to perform a thorough pipe check and gave me a progress on its current status. The overall job was extremely quick for the amount of work that was performed and the price is very fair.

Steven was also very mindful on keeping shoe covers and face mask during his work out of respect for the house and the people living in it.

Will certainly use and recommend Prodigy for any future plumbing needs going forward.

Bill C.

06/11/2019 12:00:00 SA

We have an old house and the gas line to the house had a leak. We needed to replace the entire line. I chose Prodigy because of the Yelp reviews. It was one of the best customer service experiences I've had in a long time. Ask for David. He came and explained what needed to be done in plain language I could understand. Very professional. Prompt and communicative. They started at 10 and were finished at 4:15. A full day shorter than my other 3 estimates. They were neat and organized. His crew Juan and Aiden were very polite and professional. My neighbors noticed they were hustling. Highly recommend David. Excellent service!

Celia B.

11/30/2017

These guys are great, and they have been to both my salon and my house to do work on bathroom sinks. Making an appt was quick and easy and they showed up right on time! Robert was super friendly and professional, and easily explained my options for fixing the sink. I will definitely use them again!

Ramzey G.

11/09/2016 12:00:00 SA

Great service. The gentlemen came to my house within the timeframe that was agreed upon and took care of the problem. Everything was easy and affordable. I will definitely be calling prodigy plumbing again for any issues I have in the future.

Matthew H.

3/18/2022

No issues. Friendly. Knowledgeable. Came out to my home (Jerry N). Did the work (ran a snake through the exterior clean out access for the kitchen sink) quickly and efficiently. Cleaned up after himself (a lot of black sludge!). I paid him. Is there anything else I guy working from home can ask for?

Alicia G.

11/26/2021

My partner and I woke up to a leaking water heater on Thanksgiving and were so stressed out. We called
Prodigy right away, hoping to get someone out the next day. Next thing you know, we have Mark (the owner) calling us to tell us he will be at our home within an hour.
We hadn't seen Mark since the first time we used his services 7 years ago!! It was such a pleasant surprise to see the actual owner on Thanksgiving!!!
Mark saved Thanksgiving!!! He completed the job in about an hour, cleaned up and didn't gauge us with insane holiday rates...he didn't take advantage of our situation. It reminded us why we use Prodigy. Mark and his team are professionals that want to establish long term relationships with their customers by providing excellent work and fair prices. It feels good to have a plumbing company that you can really count on.

Mely R.

01/06/2020 12:00:00 SA

The draining pipe under the kitchen sink broke due to old age and rust. It seemed that the job was going to be big because the wall might have to be opened--- however, Destin was able to make the repairs without having to open any walls. Destin was super friendly and professional. Excellent service. Good timeframe.

Ron P.

6/22/2016

I highly recommend Matt and his team. We went with Prodigy after calling 10+ plumbers and receiving three onsite quotes. We had a gas leak in a subterranean pipe and had to redo the line from the meter to all the appliances in our house. They easily beat the other quotes on both price and timing. Both of the other quotes were for two days; both substantially higher too (15-20%). They finished in one day. One of the quotes they beat was our regular plumber who we liked and trusted, we have a new go-to favorite plumber.

Peter V.

12/02/2015 12:00:00 SA

We had a kitchen and bathroom sink linked clog that I had tried to snake twice and then tried some 'Hair and Grease' to no avail. My hand powered 1/4 8 ft. snake just couldn't cut it, I'm afraid. I ended up calling Prodigy Plumbing, and set up an appointment for the following day. Matt arrived within the specified time window and was able to point out some of the issues, and strategies for attacking it. He was friendly, courteous, efficient, and had the right tools for the job. Including cleaning up, and verifying effectiveness, he also pointed out a potential faucet leak I hadn't noticed that could be problematic. In and out in about 35 minutes. All in all, great service, though slightly higher minimum price tag than I would've liked at $90.

Bryan S.

7/25/2018

Awesome service! Had a stoppage in my kitchen sink that went down past the clean out. Got a quote from Mark at 9AM and had his tech Robert at my house by 1pm the same day. Cleared out the stoppage and the sink works like new. Definitely calling Prodigy Plumbing back for future plumbing needs! 5 stars well deserved!

Desiree A.

05/04/2016 12:00:00 SA

Today I had to call a plumber due to a toilet paper roll dispenser falling into the toilet and being flushed. Ugh!
I called Prodigy because of the great reviews. Well Yelp came through again! Aussie came out and had the problem fixed within 30 mins. He was kind, courteous and professional. He seemed to be empathetic as to costs and was able to keep them to a minimum. I will definitely use them again if needed. Thanks!

Jennifer S.

8/23/2015

Considerate, clean, fair. They also came out on Sunday so I would be home. I have used them 2 times now (they installed a gas line). They were also efficient and really do high quality work.

Leslie Y.

8/13/2021

Our shower has been making this repetitive thumping noise for the past three weeks. Another plumber evaluated the situation, and recommended tearing down the shower wall to locate an obstructed valve, which would cost thousands of dollars and mindless destruction.

Fortunately, we were able to get a second opinion from Alexis, who showed up within the appointment window and correctly diagnosed the problem almost immediately. It turned out that the culprit for the plumbing vibration is coming from a water heater pump that was improperly installed by a previous plumber. Once he turned off the hot water circuit, the water hammer ceased.

Due to Alexis' experience and diagnostic acumen, we were able to identify the problem and come up with a solution quickly. Not only did he save us the unnecessary demolition of our shower and the associated cost, he is able to repair the actual issue directly.

I locked my three-year-old border collie mix in the crate when Alexis arrived, and the dog was barking enthusiastically at him when he came in. But he loves dogs and said it was okay to let our dog out of the crate. The dog sniffed his hand and got to know him quickly. I'd say my dog has good judgment of human character, and Alexis won her over.

We've found ourselves a new favorite plumber!

Maureen M.

3/17/2023

Thank you Jerry for coming before next weeks storms to clear the blockage in our outdoor drains. He was very diligent and told me what he was going to do. Service was quick and end result a 10ft long root. Thank you again

Mike C.

02/02/2017 12:00:00 SA

Live savers!!!!! Root Rooter quoted thousands to help my apartment building's plumbing problem including cutting pipes and cutting concrete. We had to stay the night at hotels and decided to get a 2nd opinion. We called Prodigy and they came out last minute and fixed the problem masterfully within 20 minutes.

Call them. Call them. Call them.

Thanks guys!!!

TK L.

2/23/2017

I don't review every service I find on Yelp but these guys truly deserve a positive review. I called with an emergency (as we all do) and with little hope to get a technician out the same day. Not only they sent a very capable person to look at the issue, Matt even waited for me to run to Home Depot to get a new faucet to replace the old one. He was extremely organized and professional. Roy at the home office was also very kind and helpful on the phone to answer my questions. Service was reasonably priced as well with no surprises. It's good to find a reliable plumbing service you can go to when there's an emergency.

Channyn R.

7/18/2021

Our toilet was clogged and once we unclogged it, it leaked at the bottom of our toilet and up the bathtub drain. Of course this happened at 9:00 on a Saturday night and it is our only restroom! So we called several places to have them come take care of it. One place finally came out and did nothing except explain to us he would come back in the morning and give us flow (have a working toilet) and then dig up our front yard to install something and it would only be $6,200 sweet deal! Sooooo needless to say the search was still on and I went to Yelp to help and ran across Prodigy. There is an $89 service charge to come out but it was waived once I mentioned other companies do a free estimate...Steve came out 20 minutes later! 20 minutes!!! Insanely quick which was nice seeing how we had no bathroom to use! He went through and checked everything and answered all our questions and went through a few options we had. He ended up being able to clear to clog while doing a camera to find the clog which was unheard of but worked well in our favor haha!! We did end up agreeing to dig up the front yard still to install a clean out box but that was our choice and not the only choice given as it was with the first plumber who came out. I trusted what he said and never felt like he was just trying to make a high sale. Seemed like he had our budget and needs in mind. They come back Tuesday to start the digging war but I have no doubt that it will go as smoothly as today did. Thank you!!!!

Dave S.

3/15/2016

Outstanding company! Same day service with very reasonable prices. Matt did a GREAT job and had very professional customer service. I will recommend and use them again.

Theresa Q.

3/26/2014

It's true, Mark is a Prodigy: an exceptional talent when it comes to his trade!

I found him on Yelp and gave him a call after my husband started to install a new part on our water heater, but couldn't finish due to his knee surgery. When I called Mark (close to the end of the day) he said he could be out within the hour to my surprise. He quoted me a very reasonable price and arrived in a timely manner with his apprentice. This guy did most of the work while Mark supervised because they just came from a similar job where his apprentice observed. I wish I got his name, he worked hard.

The job took them 1 1/2 hours. Was happy to see he gave us a 90 day warranty on his workmanship. Past plumbers always gave me a 30 day. This tells me he's confident in his work.

It is true, this guy is a nice, honest guy who doesn't gouge you. I hope this review helps build his business. We need more good plumbers like him out there.

Keeping his number for future needs!

Michelle O.

4/18/2019

Came out same day within hours of call. Very professional staff. Very respectful of my property and garden. Price was very fair considering all the work they did tackling a major root problem. So happy to finally find a plumbing company I can have on hand and trust.

Christopher P.

6/28/2022

Our bathroom tub was leaking, so I decided reach out and get a plumber to fix it. Jerry Navarro came through and was so helpful with all of the questions we had. He set up a plan for us to get our bathroom repaired and worked with our budget to make sure we weren't over paying for the repair. Jerry is truly a Godsend! I am so grateful there are trustworthy, helpful professionals when it comes to this dirty work.

John R.

06/09/2021 12:00:00 SA

Alexis' initial plumbing consultation was awesome, very professional and he listened intently to my concerns. He even proposed plausible alternatives that are definitely better for me as a customer in the long run! I highly recommend doing business with Prodigy Plumbing!

Christina L.

10/24/2017

These guys know customer service. They are always friendly and super knowledgeable. I would call them again for any plumbing job I have. Honest, trustworthy, and dependable. Also, ask for Kory, he's great!

Diana B.

7/15/2020

I had the best experience today with this company. I contacted them this morning about my clogged and leaking bathroom sink. They sent Ozzy out in less than two hours. I was worried on how this process would go during COVID but was very happy that he followed the safety guidelines by wearing a mask, keeping distance and even putting shoe covers on before stepping in to my Apt. He was very professional and explained everything in detail. The cost was very reasonable. He fixed the issue and now my sink works perfectly. I will definitely be recommending this company to whoever needs a plumber. Thanks Ozzy, great job!

Erika S.

6/23/2023

They were able to come earlier than expected and did a great job! Jerry was very professional and got the job done quickly. I was pleasantly surprised at all the work they had done and the cost was still reasonable. I would highly recommend them!

Dan V.

8/21/2013

Among the most important things to me as a customer, fast and friendly response is at the top. That said, earlier this week I discovered that I had a leak where my sprinkler PVC was connected to the water supply at my house. Not 100% certain how long it had been leaking, but knowing I needed to stop the waste before my water bill skyrocketed, yesterday morning I called another plumber I found here on Yelp. Nothing--no response. This morning, I found another plumber with great ratings and good reviews--Mark with Prodigy Plumbing! I called his number and actually GOT HIM on the phone! No voicemail left to disappear into the great unknown and best of all, Mark was pleasant, polite and professional! I explained my problem to Mark and he immediately offered to drive over to my house (while I was at work--glad he had easy access so I didn't have to leave) within the hour and he would let me know what he thought was wrong and how he could fix it. Within 45 minutes, I got my call from Mark, he explained the needed fix clearly and even offered to upgrade the affected area from PVC to copper at a minimal extra charge (in fact, I think he even discounted that from what he initially told me during that phone conversation) to hopefully prevent the problem and leak from happening as easily in the future. It was upselling--but for a valid reason! Within 90 minutes, Mark had repaired my leak and called me back to let me know it was done. Responsive, friendly, prompt, reasonably priced, and professional--that's the way to run a service business, Mark! Bravo!

By the way, the plumber I initially called yesterday happened to call back (saying he wasn't sure whether or not he'd called me back yesterday or not--um, no) and I had to tell him I'd found someone else in the meantime. He asked me to consider him for my next plumbing job, but...I dunno. I think I may have already found my go-to plumber: Mark Ellefson at Prodigy Plumbing! Forget the rest--call Mark.

Rick F.

6/13/2019

Jerry with Prodigy was great, on time, clean, courteous and wore botties on our just waxed oak floor.

Rahma F.

8/20/2014

Called Prodigy Plumbing to fix my bathroom sink. Mark did a wonderful job, was very nice, timely and affordable, his work is also very neat and clean.
Two weeks later, my water heater stopped working. Mark was able to squeeze me in his schedule last minute, and worked tirelessly to fix my water heater instead of just having me buy a new one.
Mark was also very nice in answering all my questions about what he was doing, why the water heater stopped working, etc, as well as explaining some of the basic mechanisms of my appliances.

Would definitely not hesitate to call Prodigy Plumbing for all my plumbing needs (The number is now saved on my cell phone) and would recommend to anyone in the area.

Mikki N.

11/06/2014 12:00:00 SA

I had a major plumbing job and after reading all the positive reviews, I decided to call Mark for an estimate. He answered right away and scheduled an appointment. I am happy with Mark's customer service, attentiveness, and professionalism. I would certainly call him again for future jobs and I will recommend him to anyone. Thanks Mark!

Michael J.

08/10/2021 12:00:00 SA

Jerry came out at time provided by the dispatcher. He explained what needed to done and how he would do it. He also offered to come out and inspect my other pipes. Good plumber and personable.

Danny C.

06/12/2023 12:00:00 SA

VERY PROFESSIONAL. I got an estimate for vent system for my water heater. Very friendly and professional, on time and a notice call prior to arrival. NICE TOUCH.
BUT. . . . VERY EXPENSIVE! The price was $891, about double from the other quotes I got from other plumbing services. IMO, looking at YouTube videos, a skilled plumber shouldn't take
More than 30 minutes to do MINE. Easy access and not much materials needed.

Mitch E.

8/18/2016

Excellent, Excellent, Excellent. Quick, efficient, clean, respectful, and overall great work. Matt Down, in particular is phenomenal! Highly recommended.

Matt was a life saver again! Professions, quick, great guy and exceptionally clean. Fixed and cleaned up the mess for my main water line coming in the house! Beyond highly recommended, and Matt in particular!

Ian T.

12/02/2015 12:00:00 SA

Just had a very straightforward, easy experience with Prodigy Plumbing. Found them through Yelp and the recommendations were spot on. They had to locate a leak between first and second floor bathrooms and found it on the very first cut into the drywall. Great professionalism all around.

Tom C.

3/26/2019

Great, fast, friendly service. Eddie arrived, assessed, and repaired in 15 minutes. I will definitely use them again.

Mark B.

10/05/2021 12:00:00 SA

We have worked with Prodigy for years and they are outstanding. Exceptional quality, fair prices and they couldn't be nicer.

We have used them for massive jobs and basic run of the mill fixes - and there is no difference in service received.

We recently had a main line leak and four members of their team, Garrett, Hector, Matt and Rafael were able to fix it the same day.

As always, thank you all for the great work you do.

Marco S.

3/24/2022

I had initially called another contractor to fix an issue with my furnace. They couldn't identify the issue and suggested an unnecessary and expensive fix that would not have solved the initial problem. I found Prodigy Plumbing on Yelp and they sent over Dino and Jordan to take a look. Both of them are knowledgeable, friendly, and professional. They were able to diagnose the issue and fix my furnace in no time, restoring heat to my home. I would not hesitate to contact them again for future maintenance.

April O.

1/26/2021

Honesty. Thank you Luis for being honest with me. I would completely use this company again. I could have easily been mislead, not knowing anything about plumbing but Luis explained everything, checked and double checked to ensure he was making an accurate diagnosis of my issue. He involved me in the process to ensure I was seeing what he was seeing and explaining everything to me along the way. Will definitely recommend this service to others!

Mauricio B.

02/08/2016 12:00:00 SA

I set up an appointment today because the main drain at my house was clogged up. I spoke to Roy who was able to set up an appointment for me within the next hour. The plumber who helped us, Matt, was courteous, knowledgable and professional. He ran a camera through our main line and snaked it a couple of times answering all of my questions along the way. Once he found the problem he gave me a run down of possible solutions and costs. 10/10 I highly recommend Prodigy Plumbing.

Daniel V.

4/13/2020

Prodigy Plumbing are great! We thought it would be tough to find someone to come out and unblock our drain for us during the lockdown, but Bob came out and fixed it in no time. We will continue to use them for all of our plumbing needs.

Becca M.

1/27/2023

I had the best plumbing company technician (Alexis) fix my pipe leak. They were prompt in making the service appt for the same day, and they were on time. The technician, Alexis, was so courteous, knowledgeable, professional, polite and efficient. He showed concern for health safety by wearing a mask & also wore shoes booties while in my house...That is an extra mile of safety concern which I truly appreciated. The price of my plumbing repair was very reasonable, and I feel this is a very honest company to do business with. This is my go to plumbing company for now on, and I now have Prodigy Plumbing on speed dial for any future issues. I was also happy to see they also service Air Conditioners & Heaters. If you need this type of service, you would do yourself a great favor by calling this company first!!! Nothing better than doing business with an honest, affordable, dependable, courteous, professional, and friendly company. Also, you can request your favorite plumber....ours is Alexis for now on!!!

Jerome E.

07/01/2019 12:00:00 SA

Response time is great, but service is pricey. Also, leak wasn't fixed correctly the first time, which meant that I had to wait around onsite all day (2nd service visit plus waiting for the gas company to turn on gas a 2nd time). Some guesture for inconvenience would have been appreciated. (Not trying to negotiate through review, already hired somebody else for next job).

Robert A.

4/20/2017

I used Prodigy Plumbing again recently and the plumbing work was excellent. They not only solved the problem but came up with a long term solution. I recommend trying them out.

Tiz B.

08/10/2017 12:00:00 SA

Awesome and friendly service. Very efficient also. My tub was clogged and it was instantly fixed with no hassle! Caesar did an awesome job!!!

Julie W.

2/23/2017

Second time using their services and their 5 star service continues. This time, Vince came and took care of my plumbing issues. He worked quickly, was very friendly, extremely professional and obviously knows his way around a toilet!!

I'm so pleased with this company and everyone I've encountered and will be using them whenever the need arises. Hopefully we won't become too close.

Michael M.

6/13/2016

Wow! Phenomenal service!! Was in and out about 15 mins. No mess. Matt was fast and super kind! They take care of their people!

Shiela T.

10/11/2017 12:00:00 SA

hassle free appointment set up and they came on time. plumber was courteous and knowledgeable. will definitely call them again for any needs!

Tiffany B.

7/13/2017

Marco amd Ozzy were on time and did a great job replacing my kitchen drain. Did a good clean up too!

sean s.

09/06/2019 12:00:00 SA

Prodigy Plumbing has completely changed the plumbing service standards to an entirely new level.
From the greeting to the careful covering of their shoes and the attention to detail and care has completely blown my mind!
Matt, Ozzy, Chris offer top notch service with a smile and it was a breath of fresh air to have met and dealt with this company! I definitely recommand them!

Cary G.

8/13/2022

Very easy to get a hold of on a Saturday. We needed a sink unclogged and Jerry Rodriguez got it cleaned out quickly. He was very knowledgeable about the house construction in my neighborhood, and explained the potential issues we will run into with our original 1950's cast iron main sewer line under a concrete slab. He provided info on additional services to get more life out of it, but was not pushy or alarmist at all. Great service, I will definitely be calling Prodigy for future service needs.

Samuel L.

04/06/2021 12:00:00 SA

Prodigy Plumbing has been a great experience in the 2 times I've worked with them. Alexis worked with us today and quickly answered all of our questions and was very helpful!

Bret R.

3/26/2014

I purchased a beautiful but terribly run down 1906 home in downtown long beach. The plumbing needs to be completely redone and leaks badly when the water is on. So I turned off the water pending restoration. Someone turned it on for me and flooded the basement. I called mark. He stayed for hours and pumped out thousands of gallons of water and even bought me a 6-pack. It was after hours and he could of gouged me. Instead he greatly discounted the fee. Mark seems like a great guy and honest. I highly recommend him.

Christina G.

02/05/2017 12:00:00 SA

Excellent work backed by excellent customer service! Matt's team was amazingly professional, friendly, reliable, and on-time.

I would highly recommend Prodigy to friends and family.

Looking forward to doing future business with Matt's team.

Blake A.

10/30/2015

Prodigy was awesome, Matt came out super quick and got my water heater working in no time. Super knowledgeable and friendly employees!

Patrick J.

09/03/2020 12:00:00 SA

Pedro is an excellent professional plumber and his knowledge and work is above standard. Ask for Pedro when you call for prodigy plumbing. Both of them, will stand by their services.

Nick E.

7/29/2022

Had a problem with bugs in the bathroom... Jesse came through with his partner (his son) and knocked it out. There was a laundry list of problems and ways to go about identifying/fixing the issue. Jesse explained in good detail the options i had and what the most practical approach to addressing the issue was. Very personable and professional interaction. I wont hesitate to call Prodigy again for future work.

Michelle M.

11/15/2017

We added 288sf to our home and ran out of money and stopped construction completely. When we were ready again, the City gave us one month to finish, which included some plumbing work. Our other plumber could not fit us in this time frame and the one plumber that could pretty much didn't want to do the work because we had the City involved. The guys at Prodigy were able to send someone right away. Matt showed up that same day, gave us a quote within minutes, and although he had to come back on several occasions and work around some of the other contractors schedule, the guys at Prodigy, especially Matt made it happen. I truly appreciate the constant contact and dealing with our mess!

Tom L.

10/23/2021

I called early on a Saturday and was set up with an appointment really quickly and on the same day.

Alexis came by very quickly to help diagnose a leaking sound we heard from the attic. Strangely enough, it was just our fan creating the leak-like sound! He was able to help us find the source of the sound after going up into the attic and not hearing it up there. Glad it wasn't an actual leak since it would have gotten expensive.

He was very helpful in diagnosing our issue and even helped me with a few quotes while here so we could use them again in the future for other projects we need to get to down the line.

Great service!

Fely A.

04/06/2019 12:00:00 SA

I never really write reviews because things can go sideways starting from the appt., to the completion of the job and thereafter. Checked Yelp and i was happy to see the 5 star reviews. By the way, I've been burned so many times with these reviews and find out later that not all of them are true, or maybe I'm just the unlucky one.

Anyways, I had some issues on both of my toilets. The 1st one, water still keeps running even after turning off the water line that goes to the bowl. I was panicking because i was scared that it may cause flooding or I'll end up with a huge water bill. The 2nd one just make a loud humming sound when you flush. So. I called Prodigy. Plumber scheduled to come in between 10:00 to -12:00. My husband decided to go to the shop late, so we can get this taken cared of. By 11:30, I have to call their ofc and followed-up on the status. I was told that the current job the technician was doing, will take longer about 2 hrs or more!!! ??? To be honest, I'm getting irritated at this point. We own a small business, our employee who supposed to cover the shop called in sick. Just wasted almost a day of work. But I have to say Kudos to Matt, i believe his name? He was very polite and apologetic on the situation. My husband spoke to him if we need to reschedule, and we definitely decline!
I believe Mark, the owner got into the call and offered a discount or some sort. Finally, Robert came did his inspection and gave us a quote. The options are change the parts which could cost $750.00 or more but 50% guarantee only that it'll work OR: Spend $1300 to replace the toilets. With one year warranty.

Long story short, drove to the shop to check the mail, deliveries, etc., and saw a plumber fixing the office next door. Told him about our issues, Frank asked me to send him some pictures. He got back to me after couple of hrs and he said parts, labor, etc only $395.00 for both toilets! Hallellulia!!! I was totally shocked and happy!!! Fixed both toilet first thing this morning, there were 2 of them so it was pretty quick. I was soo happy that i gave them 10.00 more for lunch. By the way, he also own the business.
God does things in some mysterious ways if you need it!@

Jason B.

10/12/2020 12:00:00 SA

The only reason I'm giving a 4 star instead of a 5 star is because of the price. They started really high and even after they lowered it I still feel it was a bit high compare to an independent license plumber or another company if I would have shop around. Beside the price, the work performed and explanation that was given to me to let me know what was going to be done and what issues they ran into was amazing. Alexis did a good job, hard worker, polite, good person. To finish the job he had to call in for backup cause it was a bigger job and his co workers Paz and Juan came in and just went to work non stop. Hard workers

F E.

11/27/2022

Excellent work again by Prodigy. Alberto repaired a leaky water service line in low-light conditions without harming decorative plants that were very close to the leaky pipe. Great job...thanks.

Barb N.

08/01/2016 12:00:00 SA

Matt was great! I have found the permanent plumber for our plumbing needs. In and out in a flash--job done and tidied up, too! Thanks, Matt!!!

Jin B.

8/13/2017

After dealing with several flaky plumbing companies over the past few years, we decided to give Prodigy a try. Communication was great: they answered the phone on the first try, were easy to deal with, and gave us an appointment in a reasonable time frame. A good start...

They sent Matt D. out, who was friendly, knowledgeable, showed up on time, and did nice work. He replaced a sketchy water heater that we had concerns about, and installed a new wall mounted kitchen faucet to replace a really old dishmaster. We had a lot of plumbing questions, and he was very helpful and patient.

It was a pleasant experience overall, and I'd feel confident using them again.

Mike P.

5/20/2020

I found prodigy Plumbing on yelp. They had over 800 good reviews, so I decided to give them a call. They were very responsive. Tony came out to my house and was very professional and knowledgeable. He came back the next day to complete the job. Again great work very clean, and did not leave a mess. If you need a plumber, definitely give prodigy a chance. There is a reason they have almost 500 more positive reviews, then the other plumbers.

Troy D.

05/02/2016 12:00:00 SA

Cesar came out and did a great job clearing out our bathtub and kitchen sink drains. He was very courteous and professional and patient with our questions. I would highly recommend Prodigy and particular Cesar for your plumbing needs.

Consumer M.

10/27/2021

First of all, a lot of these reviews are yelpers with less than 10 reviews; a bit suspicious. Secondly, their prices are outrageous. SEVEN HUNDRED DOLLARS TO REPLACE A COUPLE OF BALL COCKS?!?! (This is the $10 part you buy from Home Depot that your grandma could replace in 15 minutes.) I found another company to perform the work for less the half the price.

The owner is trying to infer I'm a competitor. Absolutely not; I have over a 125 reviews. I posted a copy of the estimate on the website. How much do you charge to replace the fill valve on a toilet?

Joseph K.

06/05/2017 12:00:00 SA

Our bathroom was clogged and had pretty bad sewage coming up from our shower drain. I called Prodigy this morning and they were luckily able to squeeze me in to help with my situation. Matt stopped by and was very transparent with my issue and helped clear out the clog in about an hour. He was very professional, knowledgable, and helpful. He also told me about preventative measures that I can take to help prevent this issue reoccurring in the future. Definitely recommend Prodigy Plumbing and will work with them again.

Ann V.

11/19/2015

Great Experience with Prodigy Plumbing! I'm in the process of remodeling my kitchen and called Prodigy Plumbing to install my kitchen faucet, garbage disposal, dishwasher & stove. They did an amazing job and come highly recommended. I will certainly be using them again in the future.

Sara A.

3/30/2020

Go with Luis from Prodigy Plumbing. He is a professional and demonstrates that he knows exactly what he is doing. He examined my faucet and garbage disposal and directed me to which products I could purchase from the store that would fit my kitchen sink. He took the time to explain how to maintain my garbage disposal so I could avoid this from happening again. When I was stuck as to which item to buy from Home Depot, he quickly responded to my texts to make sure I bought the correct items. My kitchen faucet looks amazing and I am very happy with the results and the service I received. I would not think twice about calling Luis at Prodigy again to for future plumbing issues.

Robert N.

03/10/2014 12:00:00 SA

Probably Long Beach's best plumber. I have a feeling he would rise to the top no matter where he started a business. He comes, does the job, doesn't mess things up (although he's so damn nice he *could* and you would instantly forgive him), leaves the place super clean, and has great help.

D S.

05/12/2023 12:00:00 SA

They charged $30 for an estimate. Their price is almost 3 times more than another plumber for the exact work. I didn't understand why I had to pay $30 for an estimate.

They send e-mail for their feedback. When I responded their e-mail, that e-mail never went through.

Lisa H.

3/31/2021

Prodigy was my second bid on a big plumbing job to replace my 1926 plumbing. They were very thorough in their investigation and pointed out an issue the first bidder didn't identify. I chose Prodigy for their competence, communication and professionalism, and they were terrific! Accommodated my specific needs and performed the job professionally in great time! A special thanks to Luis, Jose, Juan and Marvil - they were kind and compassionate in a stressful situation for me, handled everything professionally, and made it a smooth and successful project! They are now my go-to plumbers and I highly recommend them!

Ed P.

12/12/2022 12:00:00 SA

... mid-stream during a do-it-myself plumbing repair that now required expertise, I contacted Prodigy Plumbing. I received a recommendation from our trusted plumber Harry's Plumbing that Prodigy Plumbing has the qualities deserving Harry's Plumbing recommendation. Our Prodigy Plumbing technician arrived and performed perfectly. He became available much earlier than originally estimated. He explained at a global level my water supply from the street through our home, explaining water pressure and water-hammer. In our case, a clean small access was opened in our hall wall, heat applied, galvanized supply pipe removed and replaced with shut-off valve installed. Expertise, experience, technical abilities, tools, quick, clean work properly performed. Thank you Andy, Phil, Jeff and our Prodigy Plumbing team. The invoice for this work doesn't match the on site verbal quote, the total is higher than expected.

Rob R.

4/30/2015

Good competitive pricing with other vendors that offered what I needed (service line). Carlos and his co-worker did a nice job putting our grass back together much as possible and the job was finished clean. Mark was good at offering discounted prices to win our bid. Thanks all for your help. And this was a last minute job.

Gary O.

9/19/2021

Quick easy and effective! Steven did a more than thorough job not only taking care of our clogged pipes, but also gathering info and videos of all the blockages and problems in the pipes. He got her very quickly after my call and helped even set up the appointment for the cleaners to come and take care of the inside of my home after as well. Excellent service and excellent technician. Thank you guys! Will refer!

Samuel S.

6/13/2016

After a long weekend moving into a new home, we noticed that the air gap was leaking drain water when we ran the dish washer. One quick call to Prodigy Plumbing and an hour later Matt arrives and quickly solves the problem! Great service and great people. Looks like I know who my go to plumber will be for my new home!

Kangseon C.

12/09/2021 12:00:00 SA

I had Jerry come by to fix shower nob not turning, causing hot water to not come out.
He gave me couple of options on how to fix it.
What i liked was he never pushed an option, and even suggested going for a cheaper option first, to see if that's enough.
Turned out that the fix was simpler than the initial plan, luckily.
When it came to pay, he didn't take any!!! He said fix was simple than the plans he suggested. I definitely appreciated Jerry's honesty, and when i do have another plumbing prpblems, i will definitely use Prodigy and ask for Jerry.

Mary D.

6/14/2016

We had lived in our home for about 3 months when we had our first stoppage, and then after several visits by our previous plumber to clear the sewer line over the last two years, we started investigating replacing or relining the sewer drain. Our homeowner's insurance policy does not cover this type of claim, and there was really no decent insurance available to us for this type of stoppage.
We chose Prodigy Plumbing, which I found through Yelp, and which has extensive experience and the advanced machinery to accomplish this type of sewer line replacement. Matt Down was the Field Supervisor who initially visited us and managed our job throughout the process. He was absolutely great to work with, and everything happened in exactly the manner as described originally. It was a pleasure to work with him. Using the pipe bursting method, there was minimal disruption to our hardscaping and landscaping, and we were extremely happy with the price that they gave us, which includes a 10 year warranty. Not all plumbing companies use this method, which we learned through research on the subject, but it seems to be the best alternative. Mark, the owner, was very helpful as well, and answered further questions that we had. Employees George, Marco and Ozzie all did amazing jobs, and everything was completed promptly as scheduled. No smelly plumbers, but rather all were well-trained professionals. I highly recommend Prodigy Plumbing, Inc. to anyone needing their sewer line replaced or something not quite as major as that.

Maria S.

6/15/2019

Total and Complete Ripoff
They convince you that you need stuff you don't need.
They charge more than quoted.

When they come back to correct previous mistakes they charge again

Rachel R.

3/18/2022

Our garbage disposal stopped working on Thursday evening - I called prodigy on Friday morning and they sent Jerry out by 10:00 am! Jerry was so kind and helpful and of course fixed the problem immediately - Prodigy Plumbing's service and customer care is unmatched - HIGHLY recommend!! This is the second time we have used their services and they are always on time, so helpful, do incredible work and it's overall just a wonderful experience! THANK YOU!!

David W.

07/05/2018 12:00:00 SA

These guys are awesome, very professional with very competitive prices, I will definitely use Prodigy Plumbing in the future as well.!

HBartgirl G.

12/02/2015 12:00:00 SA

This is my second time using Prodigy Plumbing. They were so great the first time, I had to call them again. Roy was able to schedule someone the same day, how awesome is that. Especially right after the holidays they were so busy. He sent over Ozzy, who I must say was super nice, very professional and pleasant to work with. He was able to unclog the drain within minutes. Also, gave me a 30 day warranty. So that is refreshing in case it clogs again. I will always use Prodigy and you should too!

Paula S.

3/23/2016

Matt at Prodigy Plumbing is the best! He's knowledgeable, polite, quick to assess the problem and clean! He fixed my bathroom sink problem quickly and efficiently. I have no hesitation in recommending Matt and Prodigy Plumbing to my family and friends!

Dan T.

6/28/2018

Matt and Chris showed the utmost professionalism, courtesy and cleanliness. Took the time to explain the situation, and updated me the whole time through the job, and cleaned up after the job was done. They fixed a problem for free that wasn't part of the original estimate, and came back a few days later free of charge to fix a slight leak that wasn't part of the original job they worked on. I love the honesty and integrity of these guys! We found our everyday plumbers, guys we can trust, thanks!

Leah S.

7/26/2015

These guys are awesome! I had another plumber (a reputable one) come out to fix the problem and after he failed, I called these guys. They came out and fixed it quickly, efficiently and were very pleasant in the process. Also had a reasonable price. I would use them again.

Stephen C.

07/09/2020 12:00:00 SA

I've been have a problem where my shower only dispenses hot water (no cold water) and a noisy toilet. Prodigy sent their technician, Pedro, to assess this. I had 3 previous contractors come out and assess. Prodigy was the only contractor that actually did a thorough assessment of the problem, giving real options for me to do. The other contractors took all of 5-10 minutes to tell me to replace the entire toilet and to break a wall to repair my shower. Prodigy gave me a more than fair price, were super courteous and professional, and were able to complete the repairs to the shower and toilet quickly. I can't recommend Prodigy and specifically their technician, Pedro, enough.

Wendy G.

1/31/2022

Steven Garcia was great and was able to assess the problem instantly. He saved us a lot of money by fixing our garbage disposal instead of buying a new one. I will definitely use them again. He was polite, professional and helpful.

Randy H.

1/23/2019

So let me just say that these guys were AWESOME!I'm a real estate agent and I can tell you finding a handy man, contractor, painter and especially a plumber that can be on time and do a great job is almost impossible. We had a shower head that gave up on us a couple of weeks back and needed help quick. We called them and they gave us a time window that wasn't to big for the next day. Plumber whose name was David arrived around the beginning of the window which was much appreciated. He looked at the shower head and took care of it in like seconds..
We were back in the shower taking business and life is good. I highly recommend them. If you call another plumber you will be sorry.

Kavita P.

8/17/2020

I messed up a sink install at my home. I said lots of bad words before finally calling Prodigy Plumbing. Dude came out, made a quick fix, and didn't even make me feel dumb. As an extra nice touch, the technician also sanitized the bathroom when he finish. It was cleaner when he left than when he came in. Awesome job and awesome customer service.

Jessica P.

9/20/2019

Fast and reliable service at reasonable pricing! Eddy was absolutely polite and friendly! Great service overall with military discount. Thanks again guys!

Marianne M.

5/16/2016

I would highly recommend Prodigy Plumbing! The office staff and plumber are very courteous, helpful, professional and knowledgable! I called them in the morning and early afternoon they were out servicing our garbage disposal. Wonderful Long Beach company!
Note: This service was done on 8/22/16 not in May 2016.

Daniel H.

10/19/2020

We had a clogged kitchen sink. Alexis was sent out to remedy our problem. It turned out that the clog was in the outside drain pipe. He was friendly, knowledgeable and professional. He explained our options and we agreed to use a waterjet cleaning method which I had never heard of before. He had the clog cleared and the contract completed in a more then acceptable time frame. Great job!

michele b.

8/19/2021

I asked for a quote for work inside my house. Jerry showed up on time and was extremely knowledgeable. The coordination from the office was very good. Very responsive and communication was extremely high. Jerry took the time to understand our concerns and provided a proposal while he was at the house.

Jared W.

10/27/2016

Mike was my plumber on site. He was extremely professional and wore a uniform which is very important to us. Uniforms show respect for the job and the company one works for.

Before any work even began I was given a rundown of my options and solutions. The job took no time at all and at the end of it Mike showed me exactly what went wrong and how he fixed it. Free knowledge, thanks Mike.

PRODIGY beat 4 other quotes from yelp and Angie's list (without even knowing). Thats right people, a plumbing company that you don't have to negotiate prices with because they are fair from the start. Look it up, the word is fair.

Lastly, the service was top notch quality. The next time something breaks I'll give these guys a call for sure.

Eric N.

11/19/2021

Alexis was our plumber tech and was thorough as well as professional and friendly. He installed a new garbage disposable - easy job, but also inspected my broader water pipe system to diagnose a knocking sound. He spent over an hour in attic and around the house trying to determine the root cause. I was impressed with his commitment to finding the problem. Though that issue will require a follow up visit - it is not an obvious or automatic fix - I am very satisfied with the time that he took with us today. I am hopeful they can fix the noise during the next appointment.

James V.

12/11/2020 12:00:00 SA

Luis just finished a job for me and I'm thoroughly impressed, he was courteous, professional, and knowledgeable. Luis helped us fix a leak, he was able to quickly find, diagnose, and make recommendations. In such troubling times it's refreshing to see people continue to demonstrate diligence and take pride in their work. I will continue to use Prodigy Plumbing for my needs, their rates rates are competitive, their work is top notch, and the overall experience was second to none.

Albert G.

6/23/2023

Had a great experience. Highly recommend Jerry for your plumbing needs. He was on time and very helpful in explaining the issues and more importantly took the time to get it done right. Quality service at its best!!

Tl V.

02/05/2018 12:00:00 SA

We can't speak highly enough of Prodigy. From our first call in 2015 when Mark came within hours to our most recent call today everyone has been amazing. We had a rather urgent event today. Water leaking very badly in our shower. Matt showed up even earlier than he thought he would be able to. He assisted us in getting an emergency shut off as we live in a condo and best of all had everything fixed and water back on in less than an hour.
As long as we live within Prodigy's service range we will never need another company. Everyone we have dealt with is courteous, professional and honest. All we have to say is Thank you, Matt!! And thank you Mark for running a great company!!

T. B.

11/11/2022 12:00:00 SA

So happy with this company! We will be using them ONLY from now on! Julio was fantastic and did such a great job. We used others in the past because we did not know about these guys and it was a mistake. Best plumbing services we've ever had, fair pricing and great service, doesn't get any better than that!

Laura I.

1/31/2015

I've changed my rating for this company, but not by much. My updated review is below this one regarding their inconvenient service times.

My water heater needed to be replaced so I searched Yelp to read plumber reviews. They were spot on about Prodigy Plumbing. Mark actually answered my call and was at my house within 20 minutes. He was very honest and upfront about the costs for replacing it and getting everything up to code. They were very clean, quick and conscientious. He and his crew are awesome.

Updated review: 5/30/16: The exit line that they'd installed from the new water heater was leaking. They came and replaced the line for free. I called again for a leaky faucet recently. If you work, their hours of 8-5pm M-F are very inconvenient. I still use them because of their great service.

Aida D.

12/13/2019

I chose to do business with Prodigy Plumbing due to the 5-star rating on Yelp. When I called to make an appointment, the dispatcher Mark was very courtesy. I described to Mark what I wanted to have done. The spigot on the front yard was not shutting off and the handle kept turning around and around. Perhaps the threads were worn and needed a replacement part. I specifically asked if the plumber would have a spigot on the truck. Mark answered yes and there are usually parts in the truck. He also said that there is a no charge free estimate. Luis showed up and I showed him the old spigot and asked for an estimate to replace it. He said he could not find the estimate of spigot replacement on the company app. He then quoted me an estimate of $150 to replace the spigot the cost of which was about $8 at Home Depot. That was an outrageous estimate for what he needed to do. Besides, he could not find the replacement part on his truck. I told him that I knew exactly how to replace the spigot if the old one was not so frozen and difficult to remove from the pipe. He asked me what I wanted to pay. I said the most $85. He agreed to the price and left to purchase a 3/4 spigot. I much prefer Luis had given me a fair and reasonable price from the start instead of having to bargain it down to $85. By quoting me an outrageous price, he had given me the impression that he was trying to rip me off. That was not a great way to start a business relationship.

Jo B.

4/20/2022

Quick. Clean. Kind. Dealt with a ton of questions I had. Didn't rush me to make a decision. There were a few things at the end that I was being super picky about and they came back with a smile and perfected everything.

Lisa O.

12/12/2019 12:00:00 SA

I was having problems with the toilet...it was flushing slowly so I knew i needed to get it fixed ASAP before it became worse. Looked on yelp to find a reliable plumber and Prodigy popped up on their list of well scored plumbing services. Called to get a quote and I thought they were very reasonable. They sent someone over at the time I had requested, which was in the afternoon. A gentleman by the name of Luis was sent. He was very professional, identified what the problem was, fixed it promptly and gave suggestions on how to keep it from repeating again.
Prodigy are efficient, professional and affordable. What more could you ask for from a service business?
Luis left his card and I will be calling Prodigy back for any future plumbing problems. Hopefully not soon....LOL
Thanks Prodigy and Luis for making this a stress free transaction!

Rogich P.

11/22/2021

Moved in to a new home and our water heater was not venting properly. Scheduled an appointment for the next day. Alexis came by quickly found out the issue, picked up and installed the parts. Very efficient work. Happy with the service

Greg W.

8/13/2016

Matt arrived promptly and did a great job of diagnosing and fixing my plumbing issue. I was impressed with their next day service.

Sue A.

11/01/2022 12:00:00 SA

We have a vessel sink in the bathroom, and it is prone to slow drainage.
I called our trustworthy Prodigy Plumbing to request service. They were able to come out the same day, and earlier than expected! Prodigy even messaged me the name and picture of our technician, Jerry. I really appreciate that.
Jerry and his assistant took very good care of the problem! Prodigy continues to take good care of their customers!

Kalani C.

11/03/2015 12:00:00 SA

Great Service very thorough and helpful.
Polite and well mannered.
Showed up on time and finished quick!

CY B.

05/01/2017 12:00:00 SA

Prodigy was a lifesaver. They did what other plumbers said they couldn't. I hired 1800 plumbing to do some work. They dug a trench to fix a break. Then said they couldn't go any further and had not reached the break and wanted additional $7400 to dig another trench. In came Prodigy to save the day. They not only reached the break from the existing trench, but rightly pointed out that the city is responsible for it. Long story short, city fixed it. I can't thank them enough.

Denise R.

4/26/2022

Jerry was knowledgeable and did a great job of explaining the problem and the different solutions. He was here within the 2 hour time frame. I would highly recommend Prodigy Plumbing.

Nikki B.

4/28/2020

Thank you so much to Luis! We were having a water pressure issue with our kitchen sink. He was quick to schedule us, showed up early to get the work done and (most importantly) was super friendly and professional! I would highly recommend prodigy plumbing and plan on using them again in the future.

David L.

11/27/2020

Jerry, from Prodigy Plumbing, came to my house a few days ago, because I had a clogged tub rain. He cleared the clog in 5 minutes, then explained what I could do to prevent future clogs, what I should do in the near future, and what I could hold off on. A very knowledgeable guy. I plan to put a deck in my back yard soon, so it was suggested that I install a clean out outside first, since it would be under the future deck. Jerry also suggested a trap door in the deck, to access the clean out. When I asked when the clean out could be installed, he said that it could be done the next day! So he came back the next morning with Edgar and Enrique. They worked very hard, and very carefully. At one point, I mentioned to Enrique, that the clean out opening was further away from the side of the house than I wanted. He said, Whatever you want sir. We are working for you. They moved the piping around, making the clean out closer. When they were finished, they cleaned everything up, and even hauled away the extra dirt. A top-class job!

charmaine b.

8/24/2016

I called yesterday afternoon and was able to get an appointment next day. Matt came within the set time frame and was very friendly and professional. The job was quick and his price was affordable and fair. There was actually more work than expected but he kept the quoted price. I am very appreciative and would recommend him. I will definitely call/ask for Matt in the future with any plumbing problems.

Jackie O.

10/13/2017

Just had Prodigy out to one of my rental properties. My regular plumber handyman was not available so I called a different plumbing company out, they were having a hard time clearing the line and basically told me they didn't have the right equipment to open my line up. I have tenants in the property so now it's an emergency situation. The next plumbing company I called was Prodigy Plumbing. Robert and Mark, the owner, came out to assess the situation. After snaking it and realizing how bad the clog was they recommended a hydro jet. They brought out a huge Hydro jetter and were able to clear it in minutes after setting up. These guys came to the rescue when I needed help the most. Thank you Mark and Robert for unclogging my drain and keeping my tenants happy.

Victoria K.

12/30/2016

I had a clogged bathtub drain, so I called Prodigy Plumbing and was able to get someone out the following afternoon. Cesar was here and finished in less than 20 minutes! Not sure if it'll be the same for everybody - but I was pleasantly surprised :) Would use again!

Tia B.

10/23/2021

Alexis was amazing. He was prompt, professional, and thoroughly explained my plumbing problem to me. He also followed Covid protocol while performing his work.
Thanks again to Alexis for making this experience a great one!

Enessen C.

11/08/2016 12:00:00 SA

Professional quality service. Mike called before arriving , showed up when he said he would. Mike was quick to determine that the slow drains were not a main sewer back up but individual drain issues. In less than a half hour both my bathroom and kitchen sinks were draining . He had some suggestions but never came across as pushing the upsale. I will be calling Prodigy for any plumbing needs.

Bev N.

11/22/2019

If there was a 10 star rating option I would give this company a 10+. Having hired them to install a water softener and purification system in my daughter's Lakewood home in 2018, which they did an excellent job of, I naturally called on their services again this month to review some plumbing problems for my daughter's home as she needed to get things working right before moving and putting her home up for rent. I asked the scheduler to send Ozzy if he was available as he headed up the previous work we had done. Ozzy, Chris and Juan showed up on time, thoroughly reviewed all the problems I pointed out and even took photos of the issues under the house. The photos showed quite a mess under the house, far more than we had anticipated. Ozzy broke down the work into three different options to give us a choice to consider with our budget. Although we went over our original budget, we chose the option that brought the plumbing up to code and made it fully functional without doing a complete replumbing job. It was very helpful having the options and being able to see the problems with the photos they took.
The work took 3 days to complete and all three of these men were professional in the way they worked, very courteous and considerate keeping us appraised of their progress and when the work was complete they even took photos of the repairs for us to see and they did a fantastic job of cleaning up. Good companies seem to be few and hard to find these days so when I find one like Prodigy Plumbing who hire outstanding employees like Ozzy, Chris and Juan I will continue to use their services and gladly recommend them.
Thank you Prodigy; Ozzy Chris and Juan!

Charles T.

5/24/2018

We had an issue with our water heater tank and contacted Prodigy Plumbing. Matt arrived within an a few hours and resolved the issue for us right away. Matt was great to work with. He explained what he was going to do to troubleshoot the issue prior to performing the work. I appreciate the professionalism that Matt demonstrated and the fact that he took the time to explain things to me.

This is not the first time that we contacted Prodigy Plumbing for plumbing service over the past few years. We have been very happy with their great service! So glad we found them on Yelp.

Kendra T.

1/26/2019

I initially called Prodigy Plumbing when I had to get pricing for a sewer line repair for my condominium building and Matt Down was assigned to the job. After comparing prices, Matt's estimate was the best, provided warranties and he was extremely thorough and professional. We ended up needing Prodigy to fix random leaks that came prior to the job start date and Matt and team were always very quick to respond, gave us fair pricing and made sure that the job was done correctly and completely. Matt and his team just completed the sewer line/main line repair project, provided pictures, and made sure to follow up with everyone involved. The entire team at Prodigy has been professional and helpful any time we needed help with our plumbing needs. We are grateful and will continue to use Prodigy moving forward.

Cecilia C.

06/02/2023 12:00:00 SA

As always, Ozzy did a great jobs for us. Very trustworthy and professional. Thank you Ozzy!

Ken A.

2/26/2021

Luis from Prodigy Plumbing was a big help. His knowledge and expertise solved our drainage problem quickly. He also informed me of other possible and more permanent solutions for the future. Thanks again for the excellent job.

Lawrence M.

01/05/2023 12:00:00 SA

Alberto did an excellent job! He took the time to find a solution to the problem instead of replacing both toilets unnecessarily. He was professional and thorough.

Kathryn C.

12/10/2021 12:00:00 SA

Very professional. On time and kept us aware of arrival time. While here our technician was very thoughtful about how to solve the problem and not cause any damage in the house. Wonderful experience.

David M.

8/19/2021

Our vintage home comes with its charm and challenges. Recently an over nite guest over tightened the shower faucets and the hot water wouldn't turn off. I had to rush back home from work to contact a plumber. I contacted Prodigy and within 45 minutes I had a plumber, Louis, at my home. He was courteous and knowledgeable about the vintage plumbing and even had the parts with him. Louis also explained what I could do the next time (after the year warranty expires) if I should need to attend to it. Over all I was extremely pleased with the work and the price. Thank you Prodigy Plumbing for saving the day and all the vintage tile in our 1936 original bathroom!

Mary Ann C.

9/23/2021

What great a company! They were willing to go out of their service area to give me an estimate. Ozzy was just great! He came in the house very professionally. Walked me through what needed to be done and explained everything. I'm definitely going hire them.

Josephine L.

6/21/2016

I used Yelp to find a plumber and this is the place I called. I have called them for a second time for another issue, and I now am going to need them again for a leak under the house. Matt was fast and efficient. All these reviews say it all. This is how a business should be run. Nice Job!

Joanne H.

5/31/2017

We called on a Sunday (during Memorial Day weekend) and Matt came to help us with a leak. The leak turned out to be caused by some very poor work done by our old plumber, who had since retired. The difference between the two plumbers was very obvious. Matt was very personable and knowledgeable. He never made us feel pressured into anything and obviously had confidence in his company and his work. They were able to start the work within the next few days and the crew was very efficient and professional. I am definitely keeping their information handy for the future.

William H.

04/08/2017 12:00:00 SA

Matt from Prodigy Plumbing came to my apartment to replace an old leaky kitchen faucet. He did it quickly and I now have a new drip free faucet! Thanks for your knowledge and expertise Matt.

More importantly, I would like to speak about Matt's character. He seems very responsible and caring...He had to reschedule our appointment but he did so by calling me two days in advance giving me plenty of notice about the time change. I appreciated that consideration.

Matt is professionally business-like, and very polite and kind. People might be apprehensive about letting a stranger into their home, but my experience with Matt is that he is a gentleman. If I had a wife and kids at home, I would feel comfortable knowing my family is safe when he is there and I was not.

Thanks again Matt for doing a great job

Bryan E.

12/24/2019

Had a pretty serious plumbing problem in the kitchen. I had been putting it off for a while. Luis was sent out, and he really got the job done! He was very efficient & professional. This great service was provided to me on 12/23/19.

T. A.

3/21/2018

I had Matt from Prodigy installed a water heater last year. Matt did a great job and was able to handle unexpected problems. Today my gf needed a plumber so I decided to refer her to Matt for a new faucet and angle valves installed. Simple things but I did not want to chance it with an unknown plumber. Matt went out and took care of everything - what a peace of mind having Matt doing the work. He was on time - keep me updated of his arrival time. The final bill is always same as the estimate given - no inflating, no up sales any thing. Good to have a plumber you can trust and do a good job.

Eleanor A.

7/31/2020

I called this company because of the great reviews, so I gave it a shot. Hubby told me to call another company, but I took a chance to try Prodigy. It didn't disappoint. Big shoutout to LUIS for not rushing to get the work done because it was late in the afternoon. He fixed our clogged drain, explained what the problem was, & now our sink is working good! He cleaned up the work area & I appreciate that.

Thank you Luis for not rushing & making sure the problem is fixed before leaving. Am I a satisfied customer? You bet I am!

Krystal H.

10/31/2020

Alexis and jerry did a fantastic job fixing my gas leak. We had two pipes leaking gas and the gas company had to turn our gas off in the middle of the night. The next day I called and Alexis came that afternoon to give me a quote. He had to come back the next morning to do the work because it would take some time to do. He was able to fit me in in the morning and fix it up so that I would be able to have hot water and gas for my stove.

Joshua T.

7/28/2021

Excellent service very professional business! Alexis G. Came out and helped service our tub spout which was improperly installed. He was timely and followed all covid guidelines, even wearing shoe protectors. Additionally, he gave us a better understanding of the plumbing in our house and gave honest insight into what to look forward to in th future regarding plumbing upkeep. We will definitely be using Prodigy Plumbing in the future because of his work. Thanks!

Linda L.

7/29/2022

I'm not very good with review, I love every part of this company service! Very responsive and I got my house service within hours! George was an awesome guy, he let me know what was the issue and how I can prevent it from getting bad also!!

Cristina D.

3/19/2015

Call this guy you will not be unsatisfied!
I have never met such a polite young man. Mark helped me with a few slight plumbing problems around the house and I will for sure call him next and every time!
Thank you so much!

Cristina

Nomar B.

07/02/2015 12:00:00 SA

Awesome service and quick fix! Cezar was able to book an appt the very next day, came on time in the morning, went to the supply store to pick up the matching replacement parts, and then quickly replaced our old faucet stems that caused our shower leak. Totally recommend these guys to get the job done right the first time instead of trying to fix it yourself. Very satisfied with the job overall.

Alexandra D.

04/10/2021 12:00:00 SA

I just moved to California from Ohio. The first week in our new home... I noticed a gas leak, and I had the gas company come out to turn off my gas. I had another company come out to fix the gas leak prior which they didn't know what they were doing and ripped up my cabinets. I called Prodigy Plumbing, and they were out same day for quote then came back the next day to fix the problem. They were friendly, efficient, and fast workers. They didn't cause any more damage to my kitchen or any other part of my house nor did they make a mess. Their crew was amazing! Everything was explained to us. I have no more gas leak! I highly recommend this company!!!!!

Mike R.

12/28/2015

Our water heater recently stopped working and we needed somebody to come out and diagnose/fix the issue. We typically try to use local businesses so we rang up Mark and spoke with him about the problem. He couldn't have been nicer and he was able to schedule somebody to our home by 8:30 a.m. the next day.

Excellent communication and very good quality work. We would highly recommend Prodigy to anybody experiencing plumbing problems in the Long Beach area.

Thanks again Mark and Matt.

Clara L.

2/13/2014

Called Mark to get my washer drain unclogged. He picked up pretty quickly, was very polite on the phone, and very accommodating with the scheduling.

The day comes and he is late. I give him a call and he apologizes. Mark says he is at a job that took longer than expected, and he says he will be at my house in half an hour. He arrives in the half hour with his other plumber. They set to work and quickly pulls out some gunk and roots. Seeing the roots, he is worried that the pipes are infested so he climbs under the house, but sees the pipes are all fine. While he is under there though, he sees a tiny leak coming from under my bathroom toilet and suggests what to do to fix it, but doesn't pressure me to add on the service, which is rare to see now-a-days with shady plumbers trying to squeeze you into re-piping your whole house, etc.

All in all, it would have been nice if he had called earlier to let me know he was going to be late, but his work, pricing, and politeness makes up for it. So, 5 stars from me! Mark is very nice, pleasant to talk to, did a good thorough job, explains things clearly, is clean, and the price was very reasonable. I plan to call him from now on for my plumbing needs. Thanks, Mark!

Michele M.

4/30/2021

I am so impressed with this company and Alexis in particular. They came out as soon as they could and gave me an honest quote (huge difference from another crooked plumber). He pointed out a big problem (giant clog after 4 months of non use) and snaked it out. Had he not done that I'm sure he would have had to come back out so he saved both of us more time and money. He was professional, friendly, on time and left the area cleaner than when he started. I asked for cards and have given them out to the neighbors - when you find a gem for a plumber you want to share!!! Definitely will use them again and ask for Alexis!

Antoinette F.

02/11/2016 12:00:00 SA

Today, My bathroom life was saved by Matt and his 150footer snake!!!
MATT was courteous, pleasant, prompt and VERY INFORMATIVE!!!!!!!
He swooped in, ran multiple diagnostic tests, had a theory and executed the best plan for me(and my wallet)
Matt, IS the BEST out there.....ANYWHERE.
PRODIGY PLUMBING is my FIRST CHOICE.

So, if u wake up to a plumbing problem, DONT FRET, CALL MATT @ PRODIGY PLUMBING

Tyler M.

5/20/2022

We had a leak in our yard and the team that came out was amazing! Rafael and Jose were great to work with and took good care of us. Will definitely use them again

Kimberly S.

12/03/2022 12:00:00 SA

Well, I have already given an outstanding review to this business, but I can add more.
I had another issue with my water heater, made the call yesterday and someone was out this morning. If I'm recalling correctly, it was Alberto. He was professional and personable, he fixed the issue and did the annual cleaning of my unit. I can't say enough about this company, the people that run this company make it happen, if the phone rep tells you something different. I like that.

James K.

5/20/2020

I called Prodigy for a water leak in my upstairs bathroom shower this afternoon. Mark answered the phone and took down all the information about the problem I described to him and said he could have a technicians come to the house and see what the problem was.

Couple hours later the technician Luis came and did his investigation and determined the leak was from the area around the trip lever stopper. Luis was kind enough to just apply some caulk around the stopper plate. Hopefully that stopped the leak, will find out in the next couple days when the shower can be used again. Luis was prompt in arriving to the house within the 2-hrs window and went straight to his troubleshooting and quickly identified the problem. Thank you Luis, very much appreciated! Mark, thank you too!

From today's experience I highly recommend Prodigy!

George A.

7/24/2018

I highly recommend prodigy. I only write reviews with companies that really deserve it. I was in constant communication with Roy Ruelas which has superb customer service skills. He explained the next steps that would take place in regards to my plumbing issues. His team is excellent and are very respectful. They made my wife and I feel extremely comfortable with the process. Thank you Roy and the rest of the prodigy team for your help. We will be referring you to all our family and friends.

Jeff N.

11/30/2017

Had a leak in my bathroom and Matt was able to fix it after another plumber couldn't. Very reliable, professional and easy to work with! Thanks!

Perry E.

1/23/2019

Thank you Matt!! Your the best and always have been since the 1st time we used your services back in 2016. Since then you have always been there when I called with a plumbing problem. I'm always impressed by the quality of your work and the timeliness of your service. It was by luck that I found you and its by choice that I continue to call you. It's rare for me to write a review but when I do its because its well deserved. Great Job Matt!! Also, thank you to everyone at Prodigy Plumbing. You're all fantastic!

Danielle M.

4/25/2016

My water heater stopped working so I gave Prodigy a call. Very good call. They came out, fixed it within minutes. Matt (the plumber) explained everything and even cleaned up the tank. When I asked about converting to a tankless water heater he took the time to explain why it might not be the best option for me. He never tried to up sell me. When this tank dies for good I will be calling him for the replacement for sure.

Josefina S.

03/06/2023 12:00:00 SA

Thanks Ossie for your prompt and good customer service I would recommend this business.

Hans L.

2/17/2016

They did a great job. Worked at an hourly rate and were very quick. Fixed our rigged bathroom sink so it'll stay together for decades probably.

Mike R.

2/21/2022

Don't get Snaked by Prodigy! Gentleman Bandits! Super professional and pleasant on the phone and in person but..... My elderly mother in law and sister in law had Prodigy out for a simple snaking of a laundry drain. Prodigy came out and before attempting to clear the drain they offered two quotes, $250 for just snaking the drain or $593.60 to snake the drain and do a video inspection. Classic up sell, you have to wonder if they saw two women and thought why not try for a higher fee. Very unusual to consider the video before attempting to clear the drain. While I told her that $250 is considerably more than I have ever paid to have a drain cleared, Prodigy was there so my sister in law chose the $250 option.

They evidently did not test the drain as it backed up the next day. Ironically I had a different plumber at my office the next day and he said that he was sure they would back their work up if I called them. He also thought it was strange to consider the video inspection prior to attempting to clear the drain. You know where this is going! I called and a very pleasant gentleman informed me that their very exorbitantly priced attempt to clear the drain had no warranty and they would only come out again if paid. In other words they do not stand behind their work.

We had another plumber out, snaked the drain for $120 tested it twice and it was cleared!

In conclusion if you like having your pocket picked by a gentleman call Prodigy Plumbing!

Erin E.

8/23/2021

When you have a plumbing issue it can be stressful
But not with Prodigy Plumbing. We have used them before for a quick snake. However this time I feared it was worst when my son texted me emergency at home mom. The water was gushing from the kitchen facet. I wasn't home at the time. My 14yr old thankfully turned off the water. I immediately called Prodigy to see about getting someone out ASAP. Phil at dispatch picked up and said they were all booked for the day but would call me back in 10mins to see what he could do. When he called back he said he could have a tech out in 25mins A customer called and cancelled last min which opened up a slot for me. How lucky

wow that was quick. So grateful for the speedy turn around.
When Lexo the tech got there and looked at the issue we both feared it was a busted pipe based on the description my son gave him, however he dug a little deeper trying to make sure that was the problem. It's like a complicated puzzle sometimes, you never know how long it will take. Lexo managed to solve the puzzle in less than 15mins, now the trick would be getting the right tool and making sure it worked.
He ran out to get the tool meanwhile his supervisor Matt who was in the area came over to help him out. Very awesome to have such great service. They both were able to fix the issue and not break any tile which was a very likely possibility at one point. They were so clean and tidy with their work as well. I hate stressing about pluming issue and they totally came to the rescue. So thankful to have a diligent, honest company in our area that we can rely on at any time if you need any plumbing help I wouldn't recommend anybody but Prodigy Plumbing They are seriously the best!!!!!

Steve C.

7/23/2021

They responded the request very quick. The technician Ozzy are very friendly and professional.

Meg S.

04/02/2021 12:00:00 SA

We worked with this company for the first time yesterday and have no complaints. Communication was good, on time, received a phone call day before to confirm and day of. Steven came to our home and we highly recommend him. I hope the boss/owners see this because Steven is a keeper! He was very knowledgeable, friendly and patient. New homeowners but I do research and ask around and I had a few questions for everything he did and what if questions and pricing questions and I even said sorry but I like to know in detail he said of course, better to ask then not.
Okay, so their prices are a tad higher probably than most to be honest but they were so professional, on time and did it the same day! We got lucky and I trust their work. For jobs that you need to be done right or that are big jobs or jobs that need permits go with them, yes you may pay more but you get what you pay for. Small jobs I would maybe use someone else but they do offer 10% off for a year if you do their membership. It is worth it if you know you are going to do more work within 12 months.
Only advice is maybe lower the prices a little or offer more deals for new homeowners, or that 10% change to 15%.
We did a total of three things and feel better we did.
I hope steven gets acknowledged for his hard work and patience with my questions and overall professional and focused worker. Buy him a drink!

Nicole V.

12/11/2019 12:00:00 SA

Excellent excellent service from Bob, Juan, and Jerry. They are professional, excellent work, clean, and passionate about satisfying their clients. I was worried the work needed would not be completed before I needed to head off to work and it was completed ahead of schedule. I would highly recommend this company, from a very satisfied costumer. Thanks again guys for your excellent work and costumer service.

Vineetha R.

04/02/2021 12:00:00 SA

This review is for Luis the technician who provided the estimate and advice to fix our toilet issue. Looking forward to calling the firm and finishing the repair work

Ashley O.

6/28/2021

Our kitchen sink has been a problem for a few months. Steven from Prodigy Plumbing arrived on time and cleaned out the large amount of sludge causing the back up and replaced an old rusty pipe. He also let us know what to avoid putting down the drain to help avoid the problem in the future. I would definitely use this company again!