Lydia W.
01/02/2019 12:00:00 SA
Finally I get to write my fantastic review of Eduardo after the holidays!
I had problems with my toilet, the tank refilling every hour. In addition, i noticed one of the rubber pieces disintegrating at the base. I did not trust myself after googling how to fix this problem. After looking at the fantastic reviews on YELP for this company, I chose to call Eduardo.
Eduardo was very nice and gave me a proposed estimate on the phone, also giving me options if I had wanted to purchase any pieces on my own
to save cost. He came the day after and immediately got to work. Eduardo was neat, wearing shoe covers into the house, and also wiping down the tank after unscrewing it off the toilet. I really appreciated this. Eduardo also knew everything he was doing without hesitation.
He was super friendly and gave me plenty of tips as he was working away!
Later that evening there was an issue, of the tank water leaking into the toilet. After calling Edward, he came right back and replaced one of the pieces I had purchased with one of his preferred brands. I was shocked that a brand new piece could be defective. But Eduardo was quite certain that was the problem! Sure enough, after Eduardo reinstalled that piece, my toilet has been running like a charm!
Eduardo is surely the person I will call for future plumbing needs! He really cares about his customers and the work he does for them! And btw, even though he had to come back a second time, he had the best of attitudes, and only wanted to get the job done right!
Thanks, Eduardo!! Happy New Years!!!!! A definite A+++++ job!!!
Lydia of Irvine