Good 2 Go Drain & Plumbing Service

This company does not value customer time.

Assigned repair for our home warranty a week in advance. They provided a four hour window. I took off time from work and waited. I finally called 10 minutes from the end of the four hour window. Technician said he would be right over. I waited another hour. Their front office called my wife and I over an hour after that to see if the tech had shown up. Rescheduled through our warranty company, hopefully with a provider that values customers and customer time. I had to take five hours of my vacation time, and finally got a call back from the tech two and a half hours after the service window closed.

Keven came on a Monday to look at the water heater to figure out the problem. Said he wanted to check out the shower faucets but wouldn't. He didn't have any tools with him. He took the fee I owed him per my home warranty and after that he was very hard to get ahold of. He was supposed to come back on Wednesday, but didn't- I had a hard time getting ahold of him to find out where he was. He said he was unavailable can he come Friday, I said fine. He said he'd be there between 11-12:30 and that he'd give me a call to confirm. I said that works. I didn't hear from him in the morning, so I called and left a voice mail at 9:30 just to make sure he was still coming. No answer. Then again at 11:30 and 1:30. No answer. He finally calls around 2p and says he will be there in 1.5 hr. He showed up just after 4p with no tools to do whatever it was he said he was going to do. He asked me what to tell the warranty company. I said I don't know- he's the plumber, he needs to figure it out. He declared I was wrong and there's obviously nothing wrong with the water heater and left. Whole thing took maybe 10 minutes.  I am still stuck with the same problem.

I strongly suggest anyone else who uses him to request to see his plumbing license and make sure he has the tools to do his job before he comes in the door or you will get scammed like I did.

I strongly advise against the use of this gentleman and his company.