Plumbing Doctor

I called and requested a quote for a water softener system install.  Rich came out next day, I got the quote, and the following day he and Paul installed the system.  They did excellent work, were very cordial, and tolerated me looking over their shoulders as they worked :-)... Highly recommended!

Called on a Saturday morning and the guy on call returned my call within minutes. He suggested that what I thought was a leaky overhead pipe might be condensation from my AC. Instructing me to turn off the water supply, we eliminated the leaky pipe theory. While he was busy on a call up in Dobbins, I flushed the AC drain pipe and cleaned the pan.

I appreciate the honesty and the help. Some service people wouldn't have mentioned the AC in order to get the overtime.

Good on ya.

We had a plumbing issue recently so we called these guys to come out and help us. They showed up right after we called and did a great job fixing our problem! John, Richard & Paul were very nice and explained everything to us as they were working so we knew what was going on. Thank you!

Erik and Paul were incredibly professional and friendly. My kitchen sink was unplugged and working again in no time. I highly recommend these two gentlemen for all your plumbing problems. They are awesome!

24/7 said on their business add, as a consumer in deep water situation you call on the Plumbing Dr. you hoped they can come out to fix your leaking water heater. Saturday weekend, they sure deliver, they came on time & showed w/ good attitude & willing  to fix my emergency situation, they care starting from the person who takes answered the phone call in a dire situation & kudos to her. Tanis & Mark did a professional job, they brief me upfront the job estimates,suggestions, & approx. time for completion & they're right on it. I'm a senior & a veteran, thank you, for your service I appreciate it...oorah!

This company likes to rack up a bill!!!
They kept diagnosing that this was wrong, then that is wrong and trying different things to fix our problem but failed each time. Needless to say, I ended up paying them $700 and my problem is still not fixed!

Well we all need them and can't complain about the price when poo is going the wrong way or a water pipe brakes a 4:30 Sunday morning .good people good service. The only ones I call anymore. Ask about a service contract it will pay for it's self  , especially if your house is 40 years old .lol

Worst and most exspensive company around, don't use. I just can't see how they can feel good about how they gouge p

Thank you so much Michael and Lee!! They saved us today! We have used plumbing doctor in the past and got their membership which is such a good deal! We will use plumbing doctor forever even at our new home! Thanks again for always helping us out and even coming out same day to help us! We truly appreciate you!

Richard and Paul were amazing! Friendly and knowledgeable. He contacted my warranty company and had the parts delivered the next day because his personable attitude. I appreciate all your efforts and attitude. Thank you!

Mark and Marco obviously take pride in their work. Mark and Marco were very positive, professional, knowledgeable, courteous, resourceful, communicative, and mindful, yesterday, when they provided an extremely thorough Hydrojet service of our storm drain. They came self-equipped with hundreds of gallons of treated water for powering the jet forward, tearing through sediment, and preventing growth of roots in the drain. Mark and Marco did a terrific job performing the service, cleaning up, and checking their work.  Much appreciated!

I was having kitchen plumbing issues and being clogged up.. after having several quotes, not one person actually took the time to check the problem. when I called plumbing doctor, Richard and Nathan came out and actually looked and found the problem and fixed it the right way.

Had a appointment day and time window. They texted 10 minutes  before the appointment to reschedule 2 weeks out.. Time is money I left work early to be there wish I would have had earlier notice.

This is my plumbing company for life! They were half the price of the other 4 plumbers contacted and had financing options that work for people with less than 660 credit scores. Mike showed up right at 8am,  looked at the problem, and explained the price and financing options. In under 15 minutes, I had financing and 4 hours later had a new hot water heater installed. Words can not express how happy we are. Thank you!

Oh my goodness. I love you Plumbing Doctor. Really. I do love you.
I had a quote from another company that starts with R and ends in r for $250. Will came out and said $125 and I had a $25 coupon. He had the clog cleared in less than 30 min. More like 20 start to finish. For this single income family it was a huge hallelujah. I could cry. I'm sorry I cheated on you and called those other guys. Please forgive me for my trespasses and sins. I am shouting my praise. No I will say this as a caveat you did not have to come into the house. Our trap is outside and nothing in the at to hinder getting to the drain. No bushes or plants or constructed anything's to impede the way. So from our family to yours a huge thank you and hugs all around. 250 or 100 out the door with coupon???  I'll take the later and stay local.

Great place customer service,professional,polite,courteous
Clean up after themselves does a great job enjoyable friendly atmosphere does the a great job does it right thank you for the experience

Exceptional customer service! Technician showed up right on time, provided great service and the price was good too! I'd recommend them to anyone

ATTENTION WOMEN ++++ This review is specifically for you!!!!!

When you need a plumber you have to call plumbing doctor and ask for JESSICA!  She is a powerhouse FEMALE plumber who knows how to make your business - her business!  Jessica is a 5-star performer and will now be the only plumber I am going to call.  As a female homeowner, businesswoman myself and a full-time mom - I am surrounded by chaos and am busy at all times.  

When I have water leaking out onto my floor and flooding the room, kids screaming, dinner cooking on the stove and am on a conference call with an important client - I will throw some towels down and call in Jessica - my expert plumber.  She is a mom too and understands the mess kids make. I love that there is a strong female out there doing the daily grind and doing it so fantastically well.  For you moms or ladies out there who need a trustworthy, honest and quality skilled plumber - look no further!  I have her programmed directly into my phone - so when life gets messy - I can call her in to rescue me.

Jessica is punctual, efficient, excellent customer service and puts me and my family first.  A plumber who looks at the whole picture and offers solutions that work for our family and BUDGET!

Jessica was so helpful in suggesting to me to consider investing in their customer care program.  Once she explained the benefits and the savings I would get - it was a no-brainer.  We made the decision to take advantage of their lifetime package - so I can have peace of mind that the next time a toy gets flushed down the toilet and Jessica and Plumbing Doctor will come to the rescue.

Thank you, Jessica & Plumbing Doctor, for helping me turn a literally Sh*tty day into a good one!

Plumbing doctor did a job for me thru a business that used be in the area called STOP service team of professionals. The job was completed before I was presented an estimate for the job. The price presented by Plumbing doctor was reasonable and that job went fine. Never to be repeated. I have called them a few times since but can't get past the rediculus prices. ,$700.00 bid to hook up a drain on new construction kitchen sink is crazy. I did this job myself for less than $40.00 keep trying to gouge people! Don't waste your time call someone else!

We waited a few weeks after the job was done to make sure that our pipes were working properly before I posted a review. So far, so good Ron and Robert! Ron personally came to our home and made sure that the job was done right. We had a continuing problem with water backing up during the rinse cycle of our washing machine that it became a big hassle because I had to do a lot of monitoring while I did laundry, we even bought a new washer thinking that the old one was causing the back up that regularly flooded our laundry room. We used other plumbers but to no avail, and finally called the Plumbing Doctor. They did their best to diagnose the problem. We have signed up for annual check-ups and now look forward to problem-free pipes. Thank you, RON. Thank you, Robert. Thank you, Plumbing Doctor!

I made an urgent call Saturday March 19th for a broken pipe in my kitchen and still 9 days later they have never returned my call. The business and large insurance job went to a reliable contractor in town

I've used this company twice. The first time, the guy admitted that my plumbing problem was too severe for them to fix and that we needed to call another company that could repair old pipes in our concrete foundation. (It needed jackhammers and retrofit -- they couldn't do that type of work). At least he was honest about that.

The second time I called them (last month) I had a problem with the garbage disposal spitting up water at me.  The Plumber Doctor guy came out to my house and was really rude. Maybe he was just having a bad day I don't know. He took apart the elbow of a pipe under the sink and found it was clogged.  So he wiped it out and put it back in place.  He said it was fixed and I paid him.  He was so rude and acted like this was a waste of his time.

The next day, the garbage disposal started spitting up at me again .......

I was able to get a same-day appointment. The plumbers Richard and Marco  came out, thoroughly inspected my home for my gas leak issue and quickly patched it up. Very responsive, professional, knowledgeable, and helpful! Would definitely call them again.

Marc and Marco Arrived early and were extremely friendly. They took the time to listen to my problems and quickly identified the plumbing issue. The ideal team to show up and fix it. It was fast, done right and they gave me future options to prevent issues from happening again. If you are on the fence about who to choose or if you need a plumber just call them. It will save you so much.

Says 24 hour service but closed for the weekend ! Reliable plumbing in Yuba city / Marysville is hard to find.

No one wants to call a plumber but I am so glad I called these folks. We had a small issue with our shower and wanted a professional to deal with it. The women who answered was super nice and got us an appointment the next day. My husband works from home so he dealt with the actual plumber but he had nothing but nice things to say. Our issue was promptly corrected and their prices are super reasonable. I will 100% use them again but hoping I don't have to lol.

I contacted the Plumbing Doctor at 7:47am and spoke with the owner who assured me he would have someone call me back in 15 min. At 7:56am I received a call from a lovely lady, Brianna. Who set up an appointment for me between 8am - 10am. The techs (Richard and Paul) arrived around 815am or so. They asked me questions and immediately knew what to do. They gave me a quote and got to work. They were, prompt, professional, friendly, knowledgeable and quick. They were also careful not to stain the light carpet. I overheard them talking  about the carpet to one another about being careful . They completed the job from start to finish in less than an hour or so. I will definitely use them again.

We had a pipe break which turned into us finding a way bigger job than expected. We called the Plumbing Doctor on a Thursday and about an hour later Marc and Marco were at our house to give us an estimate for repair. Marc was terrific at explaining why he needed to do what he was estimating and really breaking down the estimate. We ended up booking them to come out for the next week on Tuesday. Marc, Marco & Marco came out and they started the project and it ended up being even bigger project than we had anticipated, the extra cost was extremely fair for the added work. They had to break open our concrete driveway to fix the pipe to our well, and dig even deeper. They said it would probably be a 2-3 day job. They were done in a day and a half! They were Super professional, easy to deal with, they even repaired the concrete and left the job site cleaner than when they got there! HIGHLY recommend this crew!

Also Victoria in the office is EXTREMELY pleasant and helpful, I called to get a copy of the invoice and she sent it right away and was super friendly.

Same day service!!!! From the office staff to the service technician Will,this company is  very friendly and professional. They fixed our toilet and have our business up and running again!!!!

Richard and Paul did a great job figuring out the problem with my kitchen sink! They saved the day!!!!!!

Called Plumbing Dr to fix a leaky shower.  (Mike) the technician came out, nice guy very courteous.  Diagnosed the leak, said it was $450 for labor, $1000 for the part.  Said it's urgent, as he would be leaving town the next week.

I said I'd let him know. He then texted and called multiple times, selling urgency, etc.

Anyways,
I called another local plumber.  They diagnosed the shower, completely different issue.  Was a $350 repair, and barely took 40 minutes.

It's the lack of honesty, and the used car mentality that makes me review them the way I did.

Dont waste your time. They came out and told me they could not install my dishwasher.

I have been doing business with this company for years and always come away satisfied. Are they cheap? No, but the price is always fair and the quality of work excellent. Today May 1st 2018 I had them replace my 21 year old water heater. It was working still but only had an 8 year warrantee and it's better to do it on my terms rather than wait for that emergency surprising me on off business-hours. Again, their work was done quickly and efficiently.  Rich Dettmer

Needed help with a bad odor in my office.  Plumbing doctor came out quickly and took care of the problem.  no more odor.  Yeah!

I see so many bad reviews for this company, and I think those people need to re-evaluate their reviews. Many inconsistencies in them. My mother was dying of stage 4 cancer, laid up on a hospice bed in my living room. We had our gas turned off by the fire department as we has a HUGE underground gas leak on our property. That meant no hot water, at all. I called other places that wanted THOUSANDS of dollars for the work. When Plumbing Doctor came out and gave us their similar, I was floored and felt defeated. But within 20 minutes they called me and offered me help. They also only charged me $750 to do the work, which passed inspection, and has worked amazingly since. Additionally, they allowed me to pay $50 a month for a full year and that didn't even cover the cost of the work, but they said that was fine. Needless to say, the next year with taxes I paid off the bill because without them, I wouldn't have been able to take care of my sick mother. She has since passed away, but Plumbing Doctor was kind, they went above and BEYOND the call of duty, and almost 3 years later the work they did is outstanding. THANK YOU PLUMBING DOCTOR!!!!!!

They came out within 2 hours of my phone call. Will and Matt were very professional and polite. Will had to go to another call and Matt stayed and did the work. He replaced the toilet I called about, repaired my other toilet that was leaking and fixed a faucet in the bathroom. We couldn't be more pleased with the service we got and highly recommend Plumbing Doctor to everyone. Thanks again Matt - great job!!    Bob & Kathi Woten

We had a great experience with Ron and Jess yesterday. Very professional,they were right on time, went straight to work, they did an excellent job and within 15 minutes they were already done. I was very impressed, and I will be using them again.

I had used this company once before and was pleased with the service. So when they sent me a notice stating I could get a free service call to check on things, I asked them back.
I had a kitchen faucet that needed to be replaced, so I bought one prior to their arrival. I figured why they were here they could install the faucet. I knew I would have to pay for the install on the faucet.
Cory arrived on time and was very pleasent. He completed the work I needed done and presented me with the bill. Again, I knew I would have to pay for the kitchen faucet install.

When I got the bill. .. $300.83 for an hours work to install a $40. 00 kitchen faucet.

I was agast. I called company later to question the bill and was told someone would call me back the next day.

Nope. No one called. This review is not about the service tech. He was only doing his job.

This review is about the pricing. Rip off. Again. $300.83 for an hours work to install a $40.00 faucet.

You figure it out. Not good business if you ask me. They could have at least called me back.
I also did not know the price of the install before hand. I never would have even fathomed a $40.00 faucet would be charged to me $300. To install. Rippef off and pissed off.