Payless Plumbing & Rooter

On time! Knowledgeable and great service!! Would recommend Bryant Chris ate the go to guys love Payless Plumbing I definitely recommend them!

We paid almost $200 for Jay to fix the kitchen sink...he left halfway thru to get a part. It's been a month now, we've tried to call and everytime are told We'll call you back in ten minutes. We never receive any calls, they still have our money, and our sink is still broken. We DO NOT recommend Payless Plumbing.

We have had Payless plumbing help us many many times over the years and have always had a great experience.  Even with a few emergency leaks they were able to help us out right away.

This business is locally owned. The owner goes above and beyond to assist the public and his in house clients. He over works himself to make sure every customers needs are met. The owner and his technicians explain all plumbing tasks to the customers in detail in Laymans term, which in result, the customer will return with any other plumbing issues.

10/10 with no doubt!

I am updating my review. This company did the right thing without me asking them to do it. They sent another technician who replaced the broken pipe and the best part, he filled in the hole, yah!!  I understand everyone has a bad day, we all have them, so all is forgiven.  I feel a lot better about this company now.

They came to fix our clogged kitchen sink the same day that we called it in, but unfortunately there were additional complications that turned it into a nightmare. Josh and Bryant handled it in a professional and competent manner. My husband was impressed by ther common sense approach and the fact that they could have easily over charged us but didn't. They charged us their standard fee. We highly recommend them.

Payless Plumbing showed exceptional service. I had to replace my moms water heater & had some issues about it with family. Someone said I couldn't replace it without getting a permit. Well I reached out to Payless Plumbing Thursday. They explained everything came out & installed it today. Turns out the water heater was not up to code so he ran  pipe to outside & still stayed in my install budget. The technician that came out was very professional, very sincere & knew what he was talking about. Five Star most definitely

I finally found a plumber I trust. Payless Plumbing has been out to my residence for three separate problems and each one was fixed in a timely manner by a knowledgeable professional. The service professional had his mask on too adhering to CoVid regulations which was nice. He always had me check his work and answered any questions I had in a way I clearly understood. Their pricing is reasonable too and I don't feel like they take advantage. When speaking to the office they are kind and personable. Also appreciate the plumber calls when they are on their way and always shows up on time. Thank you!

Absolute trash.

I was given a window of 4 hours for their company to stop by. I expressed that I'd be working during this time and I asked if I can receive a call 30 minutes prior to their arrival so that I have time to leave work. They show up (with no call), I cannot immediately leave work and then they charge me their $45 consultation fee because their representative came out.

Not a good way to do business. Absolute trash.

Payless Plumbing does not disappoint! Payless adjusted their schedule to accommodate our need to fix two leaks in our kitchen. Payless technician, Bryant, showed up on time within the window of time allotted. Bryant was professional, competent and fixed our leaks timely. Our condo association uses Payless for all our association needs and because of their excellent service we use them for our plumbing repairs.

I had Fredrick from Payless Plumbing at my house today. He called before coming over to make sure I was home. He was on time, polite and helpful. I had a spigot that was leaking and I had him check the others while he was there. He changed two spigots and the price of $129 was reasonable. I have clients ask for contractors all the time. Payless is who I will be referring them to. Good job Fredrick!!!

They fixed a hot water heater, did a great job and cheaper than many other places

I almost never write reviews. I probably only write a review if I had a bad or horrible experience. Well after reading some of the reviews on here and after just having them come out the other day, I decided to post. Ive used Payless for years and have always had good service and really good people come out, sometimes at a moments notice like the other day. Chris and Bryant were the last two to come out and I highly recommend them. They will continue to be my first call and I will continue to refer them to friends and family.  
Jeff W

Unfortunately we had to call for their help too many times this year. For a leak and to repair a gas line. But always prompt, good work and affordable. We won't  use anyone else.

Do not use this company. I called to schedule for services and was racially profiled by the woman who answered the phone after I gave her my name. She kept asking me for a credit card payment and would not give me the option for cash or check. She told me someone needs to be there during the time of services, um obviously. Then said she needs to have a credit card on file for the services, as if it was not going to be paid in person. When I asked her do they take cash or check upon services she said cash, check, or credit card but kept inquiring she needs the card on file. I told her I didn't appreciate the way the call was going and she hung up in my face. HORRIBLE CUSTOMER SERVICE!! I called another company and was not being forced to give them credit card information. I had a much better experience.

Called about a leak and they came the same day. Randy was very professional and quick. He explained the issue so I could understand and repaired leak quickly. I would use Payless Plumbing again and recommend them to family and friends.

This plumber was contracted by FNHW to go to my home last Monday to diagnose a water heater that was not working. The person they sent stated that the temperature sensor was not working and that they would bypass the sensor for the time being and order a new sensor to install. The sensor was bypassed but the water heater remained inoperable. When I called Payless back to inquire as to when I could expect the new/ordered sensor to be installed I was told my order ticket had been closed out already as only needed pilot light to be lit and there was no other work that they were going to do. In my opinion this company should be avoided at all costs due to poor/substandard work, indifference towards customer's concerns and lying. Note: they got one star because 0 stars is not given as a choice.

I used Payless plumbing to replace my garbage disposal. Technician was very professional prompt called me before appointment to let me know he was on his way. Installed new garbage disposal, cleaned up all of his work and make sure that I knew what he did and showed me all work that he did . I would highly recommend Payless plumbing services, prices are reasonable, service is prompt and technicians are professional.

Kim was the office worker who helped me setup my appointment and was very nice to me. Chris was my technician from Payless plumbing. He was so polite and explained everything so clearly to me. I had a water leak under my patio, which meant concrete had to be removed before the repair could take place. He was very careful to remove as little as possible so that there was minimal damage. He was fast and efficient about the repair. He even cleaned up after himself, which was so thoughtful. I was given what I considered a fair estimate and the work was done promptly. I highly recommend Payless Plumbing!

Like the saying goes, You get what you pay for. We always hope we can get high quality work at low prices, but that's rarely the case. Since I have a home warranty, all I have to pay is the flat service call fee, but Payless isn't even worth that! In fact, they almost cost me a whole lot more. They misdiagnosed the water backup from the toilet, saying the sewer line was broken. Not only would that have caused me to pay to have the foundation cut open and the flooring be replaced, but it also would've caused the water damage to not be covered under homeowner's insurance. Good thing I asked for a second opinion before tearing up the floor of the house. Honest Plumber was dispatched and they found the water backup to be caused by a stuck flapper in the toilet tank. Simple fix that saved me thousands of dollars. Don't try to pay less with Payless, you'll end up paying much more.

Amazing plumbing, extremely knowledgeable with great customer services get there quick and do a excellent job by fixing my laundry room vent and kitchen sink leak and pull out faucet. Also very nice plumbers. Owner Mike Bosse very nice guy 10/10 would recommend!

Do NOT recommend Payless. Our property management company called them to fix some leaks in our house.  The supposedly fixed the problem, but one of the hose bibs that they repaired started leaking again less than a year later. When we opened it up ourselves to check it out, the washer was all cracked and old....so we replaced the washer ourselves.

Rip off prices quoting me ridiculous price for a simple t installation be aware and shop around before getting scammed by these guys !! Buyer beware !

After getting a ridiculously high quote from another company in town, I went to my Facebook community and asked for recommendations.  I received several recommendations for Payless.  They came out and estimated the job at 2-3 hours.  Came back the next day and did the work, and it was exactly as estimated.  No hidden costs, no surprises.  Just exactly what was quoted.  The plumber that came out was Chris Jackson.  Very professional and courteous.  I would highly recommend Payless for you plumbing needs.

Absolutely disgusted with this place.  Owner refuses to call me back to discuss the issue, and I've been so reasonable with him.  No yelling or anything.  So, maybe they can fix my issue inside my house, but god forbid you have a problem.  Owner won't do anything about it.  Poor work quality + poor customer service = ??

Chris Jackson was on time and very friendly. He was knowledgeable and provided great service at a reasonable price. Will be using Payless plumbing in the future again.

I appreciate the service I received from Payless Plumbing. From my first phone call to Payless to the completion of the work, I was very satisfied and made to feel comfortable. Chris, our service technician answered my phone call on a holiday weekend. I had a burst line going to our water heater. He told me there would be checkout fee that would be applied to work done if we used their services. Chris told me he would be out within one hour. (He made it in 45 minutes). Chris was very articulate and caring for our situation, knowing we had to turn our water off and told us he would at least get us running water for the weekend. After diagnosing the problem, (and getting our water turned on), he gave us an estimate and told us their dispatcher would be calling us the next day (MEMORIAL DAY) to tell us what time they would be there. Sure enough, I received that call and was told Chris and another technician would be at our house at 8:00 a.m. the following day. Like clockwork Chris and the technician were there. (on time).. The work was done and I was shown the problem items that were replaced. The bill was the exact price I was quoted. If you are needing a quality and honest plumbing service, I feel Payless Plumbing is definitely the way to go..

FNHW sent the guy out on Monday.  He did a half ass rushed job in the kitchen.  What pisses me off is that he used the sponge we use for washing dishes under the kitchen sink and left it in the bucket with dirty water that had had been dripping in there.  Furthermore, his work was extremely nasty, and messy; he left grease stains everywhere that are hard to get out.  They've been called out again because of his half ass job.  Don't call on these people.  You'll regret it.

Problem still Exist!!
Does not return phone calls... Never in office!!
Save your money and frustrations. DO NOT USE THIS COMPANY!

Always on time, within the hours they quote and they call when they are on the way. I had two toilets that needed the valves and water lines replaced. In and out in about 35 min. They charge $85/hr and the whole bill including parts was $139. I have used them on several occasions now and they have never let me down. You WILL have to provide a credit card prior to their arrival. If you are unwilling or unable to provide a credit card they will not take the job.

I own a property management company and Payless Plumbing is our go to vendor whenever our clients have any plumbing issues.  On countless occasions have we had emergencies that required a plumber and Payless has always come through at all hours of the night. In addition, their pricing is very competitive and their work is excellent!

Don't hesitate to give these guys a call.  Thank you Payless!

HIGHLY recommend Payless Plumbing. After a bathroom back up lead to a verdict that the sewage line was deteriorating in this 60+ year old house, my mom was referred to Payless. They were very professional, scheduled this urgent job the next day, and a very reasonable price quote. The work done was thorough, the workers courteous and minimal down time with water shut off. The entire sewage repipe was completed in 2.5 days. The lawn nicely replaced. And, the job came in $200 BELOW the high end of the quote.  

I have read some of the negative reviews. Too bad people had a bad experience. We had a pretty major repair job, and definitely recommend them.