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Parzival Plumbing

Parzival Plumbing

Plumbing Service
Riverside CA
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Description

Our company is built on honesty, integrity, and good old-fashioned customer service. We are in the business of making customers for life, and we can only do so by providing outstanding experiences each and every time.

HISTORY

Established in 2011.
After 10 years of working in the plumbing industry, no longer content to simply earn a living, Thomas was inspired to start his own company as a way of bringing a new and higher level of integrity and service to his community through his trade. Personally inspired by the story of Parzival, he holds this knight of King Arthur as his guide toward living and working and serving others always with the highest and best intention.

ABOUT BUSINESS OWNER

Born in Rochester, NY, Thomas spent his first years living on a farm with his father and great-grandparents; bailing hay and driving a tractor by the time he was 5 years old.  A sports lover, he played basketball in college.  As a young adult, he lived and attended school in England, France and Spain.  He speaks Spanish fluently.  He is passionate about encouraging others to follow their dreams and listen to their heart, and he seeks to be of service to his community.  He and his family have called Costa Mesa home for over 20 years.

SERVICES

Plumbing inspection, Plumbing repair, Water heater repair, Water purification system installation, Salt delivery, Plumbing installation or replacement, Water heater installation, Water purification system cleaning and…, Water purification system repair, ,

Reviews

trang n.
trang n.
4/22/2019
It was so easy working with the folks at Parzival.  I came home 7pm one evening to a flooded kitchen.  I hopped on yelp, found this place a bunch of great reviews and was able to book an appt on yelp then and there.  Moments later, I received a confirmation message and I was set to have someone come the next morning!

Before the awesome plumber, Evan, arrived, I received a text message from Parzival telling me he was on his way, that his name was Evan and included a picture of him!  I really apppreciated that as I was home alone and you hear about shady stories all the time.  

Evan was thorough and experienced and found the source of our leak.  He fixed it and gave us a recommendation for a restoration company.  He gave us his card and told us to reach out to him any time.  He was super honest and the cost for the visit was reasonable.  He never tried to upsell me even once and I appreciated that.  

I hope I won't need the services of a plumber for a while again but when I do, I'll be sure to reach out to the folks at Parzival. A million thanks to Evan!
Tom N.
Tom N.
09/04/2018 12:00:00 SA
I am very happy to recommend Thomas and his company. He was fast, professional, and knew what he was doing. Thanks for pulling my wife's hair out of the shower drain!
Charles S.
Charles S.
09/12/2022 12:00:00 SA
I have nothing but great things to say about these guys. I called this morning to get water heater replaced. I put in the last one 3 years ago from Home Depot which was a piece of junk.
Justin arrived and saved the day for us once again. I used this company a few years ago and it was a awesome experience then as well.
Final installation was incredibly professional with new earthquake straps insulation and filter to bring it up to code. These guys are fantastic and I highly recommend this company.
Carol L.
Carol L.
11/27/2015
Great plumber.  I have used many plumbers and Thomas is the best I have ever used.  Clean, professional and a nice guy too.
James H.
James H.
02/11/2023 12:00:00 SA
I contacted Parzival to install a new water heater. They came by for an assessment and promised a quote later that afternoon but never followed up.
Kal S.
Kal S.
04/06/2018 12:00:00 SA
Our bedroom sink had a faucet not installed properly making it wobble. We had three other plumbers over last four years giving us hopeless advice. One going as far to suggest that we should replace marble top vanity. Finally I decided I should  try Parzival. Chris came and checked it out. Gave a price of $167 to repair it but suggested that we may want to replace aerator and drain assembly. We ordered those items directly from manufacturer. They were worn out.

When items arrived I made an appointment and Chris was sick and Anthony showed up. I wanted couple of other things upgraded. He gave me new estimate which sounded high on first blush. I approved it. He proceeded to work and another colleague showed up to help him. They were here for five hours. I realized estimate was very reasonable. Now my faucet works as it should, for the first time in six years. My only negative is that they did not clean floor of small debris. Not a big thing. I used broom and in five minutes it was clean. I would use them again. I used to use Geer's and then Crandall's but now I am switching to Parzival.
Hyun Joo K.
Hyun Joo K.
5/28/2022
Please use Parzival Plumbing for efficient, ethical, honest plumbing needs.
I called about 10 different plumbers yesterday for possible ceiling leak and they were the first to come assist. The coordinator Karen was so communicative and went above and beyond to help me get her plumber Anthony out to my unit today. Thankfully it was not a ceiling leak but something more that was cosmetic that neighbors above me caused.

Anthony was professional, kind, and really went above and beyond as well.
THANK YOU KAREN AND ANTHONY !!!!!
Douglas H.
Douglas H.
11/05/2017 12:00:00 SA
Called the team at Parzival and had a technician out to diagnose my water heater issue in almost no time at all. The technician Chris was very personable and quite professional. He outlined the heater issue and presented my options. I decided to have my unit replaced. I'm very satisfied with the water heating unit installed. I'm also impressed with expertise demonstrated by Chris.; his work is very clean and very professional. He even took a short break so I could install fresh dry wall behind the water heater. Really couldn't have had a better experience. These 5 stars are well-earned.
Charlie A.
Charlie A.
2/20/2020
This company is as good as they get!   We have been working with Parcival for over 5 years now on many issues.   They are always fantastic.  Professsional, competent, responsive, personal in their care for customers and always trustworthy.   Thomas, Chris, and the inside staff are wonderful people.   Yesterday, they replaced a water heater for my 86 year old aunt within 6 hours of our call.  They really care and provide amazing service.
Sean D.
Sean D.
7/17/2014
I have recommended Thomas for about a dozen jobs with family, friends and clients. All have given rave reviews.
Super friendly, good customer service and most importantly a great job.
Chloe E.
Chloe E.
07/07/2019 12:00:00 SA
AWESOME JOB!

Thomas was quick in answering my call. Not even 2 and half hours later is my problem fixed.

Spencer showed up, was quick, and perfectly fixed our clogged shower. I am so thankful I found you guys on yelp! No wonder you have wonderful reviews. Thomas has awesome customer service. Hard to find!

Will use them in the future for everything!

Thanks!!!
Anita B.
Anita B.
10/27/2019
This company is great. They respond so quickly to set up a consultation. Brock was absolutely amazing. He was quick and efficient. He was able to spot the problem immediately and find me the right solution. I'm always using these guys for my plumbing needs!
Ajita C.
Ajita C.
11/26/2021
Gunnar was very professional and timely for our service appointment. He recommended the best replacement of our kitchen sink garbage disposal.
Programme H.
Programme H.
5/13/2023
We got a new water heater from these guys and couldn't be happier about it. Such a financial cost is always daunting but we feel comfortable due to their wealth of information plus they got the job done in a timely and courteous fashion.
It was the actual owner and his son so it definitely left us with more confidence.
Dan F.
Dan F.
11/05/2016 12:00:00 SA
Honest, efficient, thorough & outstanding follow up. Enough said about a service such as plumbing - lots of directions projects can go - having a trustworthy partner in the endeavor- can't say enough.
Frank A.
Frank A.
4/19/2023
Shout out to Ryan for changing out a very difficult to turn gas valve in my fireplace. The valve was installed last year by Parzival plumbing, but it was very hard to turn on and off from the very start. The technician at that time said that it would loosen up with use. Unfortunately, that never happened. As I was busy with other things. I neglected to call Parzival during the Warranty period. Since they installed the valve, and Ryan could see that it was indeed very difficult to turn on and off he replaced it at no additional cost.  This is a very reputable company that clearly values customer satisfaction. Ryan is a very knowledgeable, courteous, and friendly technician. I would not hesitate to use Parzival again for my plumbing needs.
Sonic M.
Sonic M.
11/11/2015 12:00:00 SA
Called Parzival based upon Yelp reviews. They confirmed they were on their way by text and continued that communication throughout the service call when they had to get a part off-site. First thing they did was to put down a doormat and put on booties when they came in the house and took equipment needed for the outdoor fix through the side gate. After assessing the situation and diagnosing the problem, Thomas gave me a quote and estimate on time to fix - which was all adhered to and completed with great care and competence. Very impressed and pleased with the job done and character of the company. What sums this company up is honesty, integrity, skill, value, and respect.  Their community membership program is an incredible value for long term maintenance on home ownership investment, yet they didn't try to make a hard sell about it. Definitely on my 'home services speed dial list' now.  Thanks guys...
Steven K.
Steven K.
03/02/2023 12:00:00 SA
Thank you Benny for coming out and solving the hammering noise coming from our pipes.  He installed the thermal expander in a very timely manner and educated me on what else to look for.  He'll be back next week to replace an old faucet.  I have used Parsifal before and I'm always satisfied with their work
K. C. H.
K. C. H.
8/18/2014
Recently, I had a mysterious leak in my condo bathrooms that share a wall. I needed some help solving the leak problem, so my wife asked around and found Thomas at Parzival. We set up an appointment and began to solve the problem. Thomas solved the problem through logical steps and seemed to want to help, unlike other plumbers we have dealt with in the past. I would use Thomas again, since he was honest and solved my problem. He also recommended how to dry out the area with  rental blowers and a dehumidifier that I found at a local hardware store. I thought this was very helpful and showed he cared about our property.
Harold F.
Harold F.
12/30/2020
This was my first experience with Parzival Plumbing. The appointment was easy to schedule, they kept me informed as to when the technician would show up and the work was completed quickly. Chris Monsour was very professional and competent. Additionally, the pricing was fair. I highly recommend Parzival Plumbing.
Kelly N.
Kelly N.
12/02/2022 12:00:00 SA
The fix was so simple they didn't even charge me! They came very quickly. Will be using them from now on
Dewey B.
Dewey B.
09/01/2017 12:00:00 SA
I have hired Parzival twice to help me with different issues. They made it easy to schedule their services, were on time, and professional!
Luke W.
Luke W.
4/30/2014
We had a major clogged pipe that started to overflow into our front yard on a Saturday night! Sunday is apparently not a good day to try and find a plumber FYI! I still haven't even had a call back from the other guys in which I had left 4 messages with 4 days later!!!  

After trying without any luck to get another highly rated yelp plumber out to our house we reached out to Parzival Plumbing.  Not only did he respond (the same day), he was at our house that morning.   The pipes were unclogged by 10:45am!!  I was extremely impressed with him as his service.  He really saved the day, and I would gladly recommend him to anyone looking for a responsive, good plumber!
Aaron K.
Aaron K.
10/16/2022
Great service at a reasonable price. They've done a few different jobs for us and we've been satisfied every time.
Paul R.
Paul R.
04/11/2022 12:00:00 SA
Not sure why they cannot follow instructions. They parked 2 Giant Vehicles in the driveway all day, 730am-5pm, where 20 Homes access their Garages. 2 NO PARKING SIGNS, clearly posted on 6ft high poles. They LITERALLY PARKED IN FRONT of the Signs. Blocking half the width of the ONLY driveway in/out, and 50ft of the entrance's length, making it impossible or very difficult to get out of 4 homes garages. That's bad enough, but they also ran a garden hose, out of the upstairs window, into the driveway, with God knows what CRAP, Literally or Figuratively coming out, running thru the Entire length of the driveway. Where children and adults walk/play/drive thru etc...
Terrible business practices. We will never use them again
Christa S.
Christa S.
07/12/2021 12:00:00 SA
Carlos was my tech today and he went above and beyond. He was very nice and got the job done quickly. He even helped me with a small issue in my bathroom at no additional charge. Parzival plumbing has come out multiple times for me and I'm always amazed at how quickly they are able to book an appointment and how friendly and knowledgeable the techs are.
Denny O.
Denny O.
08/08/2017 12:00:00 SA
Parzival Plumbing responded promptly to my call for what I thought was an emergency water leak. Chris showed up lat afternoon after a very busy day and was courteous and got right down to business. After some investigation and cutting the drywall ceiling to see where the leak was coming from, Chris discovered the leak coming from an a/c unit in the upstairs bedroom. He was able to keep his 99% leak detection record intact.
Mark B.
Mark B.
12/20/2018
Came home to a backed up toilet, with the added complication of guests coming over. Thankfully Parzival had a tech a couple blocks away. They texted when he was on the way, plus a picture so I knew who was showing up. Tech had the toilet augered and cleared in minutes. Chris was friendly, professional and did a great job! Hopefully don't have problems anytime soon but they will be the ones I call first.
Carlos S.
Carlos S.
12/03/2021 12:00:00 SA
Best choice I ever made they are so professional and they really made me feel very special they catered to my issues, and solved them very fast. You will not be disappointed I trust them so much. They are like close friends.
Craig S.
Craig S.
8/24/2017
Thomas and company are Professional, reliable and honest.  They worked in our house with great results.  Thank you.
Kelley G.
Kelley G.
10/21/2014
Sunday morning looking for a plumber, picked up the phone! Love it! On his way to church, said he would see me as soon as the service was over. Great customer service!
Stacie L.
Stacie L.
5/24/2022
Chris just installed a new toilet for me and cleaned the line. He did a great job and cleaned up as though not a thing was touched!! Would definitely call in the future!!
F D.
F D.
9/26/2016
Excellent plumber who is very knowledgeable, honest and trustworthy.  He is also a very kind and cool person.  I found him to be very passionate about his plumbing business and he also did a great job of fixing the pipe in my kitchen sink.  I highly recommend him.
X G.
X G.
10/21/2019
The pilot on my water heater would not stay lit. Parzival Plumbing had a tech drop by the following morning and quoted $500+ for repair. Further on saying.. that it is not worth paying for the repairs and he recommends buying a completely new water heater. With a 15% discount the new water heater quote rounded out to $2,000.

I searched for second opinion and got one the same day. Another company recommended something entirely different. He quoted the replacement part costs $12.00 and repaired my water heater under $100. 30 minutes later he finished the repair. 3 weeks later... I still have hot water. Definitely worth paying for the repair and not forking out $2000 until the time comes.
Angela W.
Angela W.
3/29/2022
Parzival Plumbing is the best! They are professional, friendly and reliable. They also guarantee their work. Gunner and Nick came out to fix a leak under my kitchen sink. They were in and out within 30 minutes - very efficient! I highly recommend Parzival Plumbing.
Melissa C.
Melissa C.
2/25/2023
very happy with service, communication and response time. we contacted them because it was an urgent matter and they quickly helped us out!
Brian L.
Brian L.
03/07/2023 12:00:00 SA
What an absolute awesome company. Super  company to work with. From their polite and responsive service center (Eileen and Carlos) to their knowledgeable, professional and super friendly plumbers that came out (Cody and his assistant Aryn), the whole experience was awesome.

We had a pretty big job, and Cody went above and beyond to explain each step and keep us in the loop. They did a precise job, were very neat, tidy, and respectful of our home.

We found our go to plumbers for sure!
Pierre N.
Pierre N.
6/29/2017
This review is long overdue---Sorry, Thomas.  We have used Parzival Plumbing three times (for three unrelated instances) over the last year and a half.  Thomas came out for our major job (a slab leak, and re-pipe) the day before Thanksgiving---and stayed until nearly 8pm.   Thomas responded very quickly whenever I contacted him, and he always took the time to explain every aspect of the job to me.  He and his staff are very courteous and professional.  I told him I was very happy to have found my plumber for life.  He also worked on our neighbor's house, and I saw his truck just two days ago on our street.  Will call again for any/all plumbing issues.
Carol L.
Carol L.
5/20/2019
Parzival plumbing charged me $300 to change  a leaking outdoor spigot.  Screwed on a new spigot in less than 15 minutes. I'm 72 yrs old and don't do well with home repairs. I'm guessing the spigot May cost $25 at Home Depot. As I thought about it afterwards I realized that I was overcharged big time.  I'm guilty of being gullible and I'll informed. Parzival is guilty of cheating an elder consumer
D C.
D C.
10/14/2021
Our upstairs shower wasn't working, and these folks came speedily, took care of the problem quickly and inexpensively, and gave us a good quote for some additional work we hope to do next month. Super friendly and helpful folks. Enthusiastic thumbs up.
zoey c.
zoey c.
6/17/2015
Thomas is excellent!  I've been using his services for years and am never disappointed.  We first used him when, soon after moving into our new home, our water heater broke and water was spewing late at night.  He was super responsive and came out that very night!  Can't say enough good things.  He's my go-to-guy and I recommend him to everyone.  He explains things clearly, is fair about pricing, and is all-around  a terrific guy.  Book him while you still can!
Vicky V.
Vicky V.
2/22/2023
It is my pleasure to commend the exceptional job all the plumbers especially Tanner, Ryan, Carlos and Chris did repairing a terrible hot water leak,  repiping the entire house and installing a new water heater in my Mom's house.  They were all very efficient, polite, knowledgeable, and professional.  The support staff Karen and Eileen were wonderful too!  They seamlessly coordinated all the work between the plumbers, asbestos removal company and our restoration company Jarvis.  They were so good in making sure we knew arrival times and in keeping us calm through the ordeal.  
Our experience with Parzival was Outstanding...I wish I could give them more than 5 stars!!!  I highly recommend them and will definitely continue to use them as our plumbers!!!
Cheryle C.
Cheryle C.
08/09/2019 12:00:00 SA
Excellent customer service. They were onsite with 30 minutes. Tanner was our plumber. He was knowledgeable, professional helpful. Replaced our water heater within a few hours. I would defiantly use Parzival again.
K A.
K A.
8/21/2020
I had the great pleasure of meeting Chris today. He was so incredibly helpful. I had two mysterious water problems and he really took the time to get into the details and come up with practical solutions. I've been working with this company for a year now and every time has been fantastic.
Judy K.
Judy K.
06/07/2017 12:00:00 SA
We had a back up, and Thomas came right away. We had a difficult problem- he worked for hours to clear the drain till it got late at night. He returned the next day and finally was able to clear the drain- he also installled a clean out for us so it would be easier in the future. He was very professional and clean. He also followed up with us by phone. I have to have the city do some work on the city side and he helped us with that. Just a super nice and caring person. We already called him back to replace a turn off valve and faucet in the garage. In the past, we had a difficult time to find a good plumber, we are so relieved  to find Thomas! We could tell from things he said that he was very honest!  Just a really good experience.
Veronica W.
Veronica W.
1/19/2022
thanks to the tech who got the work done and explained everything in dummy terms for me...
good communication, neat, on time, polite and gets along well with old ladies
Mr. P.
Mr. P.
12/20/2015
I would highly recommend this plumbing service. He was prompt on time stayed in contact kept us informed of his ETA did exceptional work at a reasonable price fair and honest man. 100% respectful of our home and his surroundings
A E.
A E.
12/18/2016
I had the good fortune of reaching Thomas via phone on a Saturday when both the shower and toilet were both clogged and no longer draining.  How did I choose Thomas from all the possible plumbers in the immediate area?  Three reasons:  1) a May 2016 Yelp review from a customer who had similar circumstances to my own, 2) his introductory youtube video on his business homepage to me felt like a man who is humble, sincere, and took pride in his craft, and 3) my previous plumber was not reachable.

Thomas was very patient as our initial meeting took more than thirty minutes as he probed the right questions learning about the property's plumbing history.

The following afternoon, after removing the toilet to access the drain pipe, Thomas used an electric drain auger to remove strands of roots restricting the flow of water in the pipe.  Thomas felt the pipe wasn't draining as quickly as it should.  Multiple camera video inspections at various points of the clean-out showed roots clinging to the walls of the pipe at the two, ten, thirteen, and seventeen-foot intervals.  After using three different cutting blades, Thomas was able to remove almost all of the roots as we could see an unclogged pipe to the thirty-foot interval.

Thomas listed two action plans for follow-up as the root at the thirteen-foot level had his most concern.  One was a treatment of Root X which he was gracious to offer at no charge at a future date to see if it would make a difference in diminishing the remaining roots clinging to the pipe.  The second was providing an estimate on what it would take to dig up and repair the pipe.

Thomas worked on the drain line for a little over three hours on a Sunday to solve a very stressful situation.  If you want someone to give you that extra time and effort in solving a plumbing problem, my go to plumber going forward is Thomas.
Weston B.
Weston B.
6/21/2019
Evan gave us really great service and went beyond what he had to do in order to take care of our sink drain. These guys are specialists in the field and have a very high level of plumbing knowledge.
Charlie B.
Charlie B.
03/04/2015 12:00:00 SA
Just found my plumber. Thomas was great!!  He was honest and quick. My toilet was leaking and my water would turn on and off all day through night, increasing my waterbill.  Thanks to Thomas and his partner, my problems were gone within minutes.
Dennis S.
Dennis S.
12/11/2018 12:00:00 SA
Diagnosed and fixed fast and friendly!! Evan is a asset to the company!! Will definitely use in the future!!
J L.
J L.
01/07/2020 12:00:00 SA
My kitchen sink wouldn't drain and after taking everything apart and running a snake through it 3 different times and trying our clean out to no avail, I knew I needed some professionals. I called Parsival Plumbing at 9 that night and they had someone here at 10 the next morning. Matt was super helpful and got the job done quickly and efficiently, now my sink drains perfectly and I can use my dishwasher and kitchen again.
Lee T.
Lee T.
1/21/2020
Owner is RUDE + although touts 'free estimates' he charges $179 to look at water heater & not fix it! I spent 20 minutes of MY time to take and eml pics to him w/ detailed simple questions: 1. Cost to hook up natural gas firepit to existing natural gas line.  He got HOSTILE & raised his voice, when I asked him to quote price for it. He acted like he never heard of a gas line before & refused to give me ballpark to hook it up. It is a simple question. Not rocket science. 2. Cost to fix fix leaking tankless water heater. No free estimate but $179 to look at it which doesn't include fixing it. Not sure how PARZIVAL PLUMBING stays in business. VERY UNPROFESSIONAL and bizarre way of doing business.
Debbie K.
Debbie K.
11/25/2020
Horrible horrible company. They'll rip you off and could care less. They used my situation as a learning session for their young employees and I paid the price, $$$. They capped off the gas to my gas fireplace without consulting me and refused to restore it when I found out what they did. I even overheard the owner tell his employee you should have told her, yet the owner refused to correct the issue. All along I kept telling them the stove was the issue but they said otherwise and it cost me $$$. Oh yes, turns out it was the stove. NEVER NEVER NEVER use this company. They deserve 0 stars
C L.
C L.
11/04/2015 12:00:00 SA
Great experience with Parzival. Thomas and Chris where extremely professional and did an excellent job with our master bath remodel, from installing new pipes, the tub (which was a monster) and hooking up all of our fixtures.  We couldn't be happier.
I highly recommend Parzival!
Tiffany C.
Tiffany C.
1/13/2019
This review is for Thomas, because of him I will always be calling Parzival Plumbing going forward and recommend this trustworthy and kindhearted expert to all my family and friends. He is a Good Samaritan and I was so lucky that he picked up my urgent call. Our guest bathroom's shower handle out of nowhere stopped working this afternoon and water just kept coming and the drain wasn't keeping up so we were in danger of flooding the house. I frantically Yelped plumbing and Thomas was the first one to pick up on a Sunday (I had called 2-3 other places but no one picked up). I was panicking and he knew I was in trouble. He calmed me down, asked for my name, told me the best thing to do is to shut off the water entirely. Obviously I didn't know where/how to shut off the water so I continued to panic, Thomas told me to go to the garage or on the sides of the garage and just describe everything I see. Then hearing that I couldn't find it, he offered to FaceTime me. He then patiently walked through the house with me until I finally found the valve and he instructed me how to shut off the water. He didn't stop there, he told me to go to the nearest faucet to make sure water isn't coming out anymore and waited until I went upstairs to confirm the water in the showers has stopped completely. It's not until he knew that crisis has been temporarily averted that he advised me he is actually on another job and he has to get back to his client - he literally stopped everything to help me at a really emergency time. Thomas went above and beyond in putting us first and making sure we are taken care of. He doesn't even know us but he saved us potentially tens of thousands of dollars (imagine if the water just kept coming and the house actually flooded). Thomas then later texted me to make sure I'm okay. He also offered to recommend some referrals since they're busy today and knew that I would need the problem fixed ASAP. Thomas doesn't just treat this as a job, he actually truly cares about the people who reach out to him. Thank you, Thomas. We are so lucky to have found Parzival Plumbing on Yelp and so lucky to have you pick up the phone. You have done a random act of kindness for us today and we will be passing it forward. Thank you so much!!
Renee P.
Renee P.
7/28/2015
Parzival Plumbing is great! They fixed a leak, installed a new kitchen faucet, and they installed a new garbage disposal. They are honest and professional and we were really pleased with the quality of their work! We will definitely use them in the future should we have any additional plumbing needs.
Pamela B.
Pamela B.
04/01/2019 12:00:00 SA
These folks are AMAZING. After a sad experience (one cancellation because their tech was in an auto accident, and no call the next day after their tech was 20 minutes late and still hadn't shown up) with another five star rated service, I responded to a quote from Parzival. Alison responded right away, had me booked within five minutes, sent me text confirmation of the appointment, and another with a picture of Chris, my tech, 30 minutes before he was to arrive. Chris came in, looked at the garbage disposal I wanted to put in, and showed me how he would have to re-plumb the pipes in order to make it happen (I was mad when I bought it and bought a big a$$ commercial one for a small kitchen). He gave me the pricing option of installing the one I bought or returning it and purchasing a smaller one from them that didn't require a full reworking of the pipes. I chose the smaller version and Chris installed everything. There were zero surprises. He reviewed every step with me, gave me options, explained the warranty, and when it came time to pay, everything was taken care of securely via tablet pc. My paperwork was sent via email. Their five star reviews are real and they will have my business from now on!
Mo Q.
Mo Q.
11/14/2018
If you need a great plumber look no further. Tom at Parzival Plumbing was so helpful and made a stressful situation better. He was prompt and his pricing was reasonable. We really appreciate all the help he provided and we definitely recommend him to all our friends and family.
M. T.
M. T.
6/16/2020
I reached out to several vendors and Parzival Plumbing was the first to respond. They were very communicative and came out to service our water heater as soon as possible. Evan was amazing!  He was super friendly, knowledgeable, and honest.  Additionally, their prices are very reasonable.  I would definitely recommend this company.
James G.
James G.
02/05/2018 12:00:00 SA
Extremely satisfied with selecting this plumbing company... they were on time and very professional. Thomas was clean honest and very knowledgeable. He solved my plumbing problem in the most inexpensive way for me. He stayed until job was done to my satisfaction.
I would highly recommend this plumber to any of my friends...
C H.
C H.
3/27/2023
I have relied on Parzival Plumbing for many years now because they have solved even my most challenging repairs, and their pricing is always fair. Cody and Mike were recently able to clear my outside drains that were badly clogged, and I appreciated their thoroughness in getting the job done in a timely manner. Thank you!
Paulos L.
Paulos L.
02/10/2020 12:00:00 SA
Very happy with Parzival. I've called them for a few projects including replacing a kitchen faucet. They respond promptly and accommodate my schedule as best as they can. Their technicians are diligent and explain what they're doing very clearly. Having dabbled with some DIY plumbing projects myself, I have a true appreciation for the skill level of these guys.
Matt W.
Matt W.
6/17/2019
Great service and communication!!!  The technician was there as expected and extremely professional.
Jen L.
Jen L.
8/17/2015
Came out and fixed some drains the contractor screwed up. The master sink drain was extremely hard to drain, but Thomas came out and tried it from a few different angles and got it fixed!
Kate W.
Kate W.
4/26/2022
We had a leak under our sink. Gunnar came out and quickly told me what the problem was and fixed it - turns out the cover on our air gap was loose so water from the countertop would drip down ‍He did an excellent job and didn't make me feel dumb for the solution being such an easy one.
Marni E.
Marni E.
2/24/2021
Gunnar and Riley are awesome!! We had a major leak emergency and the company was able to send them out to help within an hour from when I called. And although it couldn't be totally solved on day 1, they worked super hard that day for many hours to try to fix it and then made it back early the next morning and worked the whole day to finish it up. It was a complicated plumbing issue and they were able to explain everything upfront so I knew exactly what we were getting into (short term solutions versus long term) & were able to re route pipes so we wouldn't have to worry about any more leaks until the bigger fix. Plumbing issues can be a total nightmare, but they made sure to get it under control for us and we are very grateful. Thank you Parzival!
Sean T.
Sean T.
08/05/2016 12:00:00 SA
My hot water heater malfunctioned causing water to run from the garage into the house soaking the carpet. I called Parzival Plumbing based on Yelp reviews. Thomas (the owner) personally answered my call and though was on another job he came to my aid as soon as he was available a couple hours later. He immediately replaced the water heater and placed a drainage pan beneath it to insure this isn't a future issue.
I cant express my gratitude towards Thomas during a very stressful time in the life of a homeowner. His fast response, professionalism and obvious pride in his profession set him apart from any other plumbing service I've ever used.
John E.
John E.
10/09/2019 12:00:00 SA
The only reason I'm not giving one star, is that both the receptionist and the technician I spoke to were very pleasant.

Their pricing was absolutely OUT OF THIS WORLD.

$1900 for a pipe repair under a slab.

I got another company to do it for $560! Thank you Professional Plumbing!!!!!
C. S. M.
C. S. M.
4/14/2019
Thomas and his team are fantastic.  They are professional, they show up/follow up when they say they will.  Pricing is straightforward, no pressure to have more stuff done, honest about outcomes - fix it now for $X, or repair for $Y or leave it which may or may not lead to this or that.  They are reachable every day of the week, and you can count on being scheduled for major work within 24 hours!  

I've had plumbing under my house replaced, two toilets rebuilt, and now on old water heater that just went out today will be replaced with a tankless water heater tomorrow.

I highly recommend Parzival Plumbing.
Justin M.
Justin M.
9/24/2016
Above and beyond service!

Parzival Plumbing came through for me big time with the kind of personal service that is SO hard to find these days. I had a major time crunch - had to get a bathroom sink replaced for a rental property before leaving on a 2 week vacation out of the country.

First of all, Parzival was the only outfit to give me a reasonable estimate for the work. Thomas spent a good 2 hours via phone and text message even before we locked in the work to help me pick a sink and line up schedules with the tenants. He even went out of his way to buy the sink and parts at a nearby Home Depot because I didn't have enough time to make it out there.

The work itself was great as expected, but it was the whatever it takes service and selflessness that made me sit down to write this review the second I got home. Thanks again for all of your help, Thomas!
J W.
J W.
05/06/2020 12:00:00 SA
Were on site within 24 hours of my call. Had all the parts they needed, and replaced the leaking garbage disposal under our sink in less than half an hour. Tanner was professional and gave me all of the pertinent facts.

We'll definitely call them again next time for any plumbing needs. Work is guaranteed for one year.
Nicole S.
Nicole S.
7/26/2017
I needed a plumber to help identify the cause of a leak in my house and chose Parzival based on the great reviews. Thomas came the same day I called and was extremely kind, professional, and helpful. I would highly recommend Parzival Plumbing to anyone in need of a plumber!
S.T. L.
S.T. L.
04/09/2023 12:00:00 SA
Tanner came to do a flush on our tankless water heater. He advised that I don't need it because I have a softener. I appreciate that he was trying to save me some hard-earned dollars instead of trying to up-sell me. I asked that he flushed it, and he went ahead and did it. He answered my questions and put me at ease. I appreciate that the company honored their promotional pricing of $99 even though my water heater hookup was not standard because of the softener, some plumbers could have said your situation does not apply to the promotion for XYZ reasons. After the flush, my hot water is even hotter now, especially in the bathroom that usually has warm-lukewarm water, and the temperature does not fluctuate as much. I would hire Tanner again, great attitude, great customer service, could not have asked for anything more.
guy d.
guy d.
2/21/2020
Needed a lateral sewage inspection for a permit. Evan did a great job, found roots to clean out, provided the usb for the district. Appointment very well coordinated.
Kevin B.
Kevin B.
07/12/2019 12:00:00 SA
This organization is professional and a technician came to my unit to meet me and was courteous, knowledgeable, and again professional so I have no complaint with the people. My comment relates to their business model. I own and manage several investment properties and my time is very valuable. I requested a quote and sent pictures to have bath tub faucets replaced. They weren't able to give me an estimate based on the pictures so I had to spend my time to go there and meet someone. Upon meeting the technician, he looked at the faucets for 30 seconds and then gave me a quote of $1000 to replace them. I resented having to be there to get this information because it could've been given by virtue of the photos; the technician let me know that they do this kind of thing all the time. Also, I was able to obtain two other quotes. One to replace it for $600 and another to repair it for about $300.
Venkat K.
Venkat K.
06/08/2021 12:00:00 SA
Tech Justin came on time , gave an accurate estimate and got the job done per the scheduled time. Left the job site clean and was very professional.   Safety check and community membership Offers good value .
Faith N.
Faith N.
08/09/2021 12:00:00 SA
I had water leak under the kitchen sink as well as I needed the bathroom stopper to be changed with toilet minors. Chris came over and gave me an estimate to change kitchen faucet and the other two. His estimate seemed fine for three (3) items and it was less then $630 with me supplying the kitchen faucet since that was my choice. They worked for around 2 hours plus work. Chris was very courteous and clean. He finished the job. Shortly after they left, I noticed water again. Chris came back quickly and noticed a plastic hose was leaking. He changed that without extra charge. Everything looks great. Since I read the reviews on Yelp, it helped me to pick them. The price was reasonable; workmanship was clean and well done and plumber was very polite and courteous. I recommend this company. Thank you
Jason H.
Jason H.
10/14/2016
I finally found a qualified, reliable and fair plumbing service.  I highly recommend you give these guys a chance to earn your business!
Shana S.
Shana S.
01/09/2020 12:00:00 SA
We had some blocked sinks and they replied within the hour to set up a free estimate. Dean arrived on time, gave us an estimate, and went to work! He was courteous, respectful of our home, and incredibly quick and efficient. Our drains are working great and we would definitely call Parzival plumbing for any future needs!
WilliAm M.
WilliAm M.
1/18/2019
Evan was excellent. Went above and beyond to make sure everything was fixed and fixed correctly. Pricing was very fair. I will continue to use this company because of the great customer service. Not to mention they get to my place within a hour of scheduling my appointment. Thanks!
Charles S.
Charles S.
8/16/2019
Justine came to my home on time and completely prepared to do the work required. He tapped into our water line in the garage so we would have an ice maker and water in our garage frig.  Justine cut the copper line, welded necessary line extensions and mounted the new line on the wall.  The job was perfectly done without mess or problems. Also, I spoke to Justine about other plumbing issues. Justine was very knowledgeable and I have confidence that he will be able to handle future projects.
Justine exceeded my expectations for a great job.
I have found my new plumber !
Vern H.
Vern H.
2/13/2016
Wow! I was blown away by the service, integrity and quality of this business. I left a message and got a text in a few minutes letting me know they would call very soon, but were on the other line with an urgent matter. In just a few minutes, Thomas called and set us up. He did a great job diagnosing our toilet's problem, and because it was complicated, helped us figure out what we needed to address. He was fair and never did I feel that he was trying to gouge us. When something went wrong with our faucet in the same bathroom right after he left, he came back free of charge to make sure it was addressed and fixed it. It doesn't surprise me that they have so many 5-Star reviews. These guys are my new plumbers. I reward this kind of honesty, great work, and fair prices with loyalty!
K R.
K R.
9/26/2018
Great company, great guys.  If you have to have someone in your home for 2, 8 hour days, these are the guys you want.  So nice, worked the entire time, explained everything, did a great job and cleaned up everything as well.  And their price beat out everyone.  We have an older house w/ recurring plumbing issues, Parzival will be on my speed dial.
Mike M.
Mike M.
8/14/2020
Parzival Plumbing came through as always.  I was late to schedule them to change our single sink vanity to a double sink vanity for our remodel.  The drywall and paint guys were already started and needed to finish up. I called Parzival last minute and there were able to work me into their schedule.  The showed up clean, ready to work with masks on.  They did the same amazing work they always do, cleaned up completely after they were finished and were out the door in a few hours.  If you need a plumber, and want a project to be completed on time, clean, and without hassle, call Parzival.  They are the best plumbers around.
S W.
S W.
1/24/2023
I called Parzival at 8:30am on a Monday since they were listed on Rheem's Company website as a pro service provider for their products.  I had a Rheem water heater that would not light (no hot water) and Home Depot doesn't carry the parts where it was bought from  Someone answers at Parzival and they are artificially cheering on how they want to make your day better.  I told her I had a Rheem water heater that wouldn't light and asked if they had the parts in order to service.  I gave her my zip code to see if I was in their service area.  She told me that I was in their service area and that their trucks were fully stocked with parts and that they could come out and give a free estimate.  However, she couldn't schedule an appointment but that a dispatcher would call me back.  Half an hour later, no call from a dispatcher, so I called to follow up and get another gal who doesn't seem to be aware of my previous contact.  I go through all the information again.  She says that I will receive a text shortly.  I get a text but it is not from the dispatcher. It is asking questions that I already answered twice.  Long story short, two hours later, I finally get another text stating that some times parts are special ordered and that the plumber would have to check with Rheem. Additionally, upon them looking at my address, it is currently out of their service area and to send a plumber out would be a charge of $149.73.  Please don't waste your time with this plumbing company like I did.
Dane V.
Dane V.
10/30/2017
Thomas and his guys are awesome! They are professional, nice, and their work is second to none! I've had to use several plumbers over the years and Parzival Plumbing is simply the best. I highly recommend.
Ahmad A.
Ahmad A.
7/28/2016
Giving two stars because I am sure he does great work but I waited two weeks for Thomas to provide a quote that never came (even after I followed up). Caused a delay to my bathroom installation efforts - pretty frustrating.
Sam M.
Sam M.
7/26/2019
I noticed a small leak and called a few different plumbing companies. Parzival answered and was at our house with in a few hours. They quoted me a two hour window and promptly showed up. With in minutes, Ethan and Hunter were able to diagnose the issue and help me through the problem. I couldn't be happier and will be using them going forward for all my plumbing needs.

Thanks,
Jean K.
Jean K.
03/10/2020 12:00:00 SA
We contacted Parzival Plumbing and they were able to get a technician out by today, lucky us! Andrew was super professional, explained the whole process, and I definitely feel that we got value for the money we pay. Most of all I felt I could trust this company immediately, everything was photographed, appointments and payment were streamlined. This is important to us as short term rental hosts, we're always looking for local small businesses we can trust to keep on hand and we know we'll be calling them again with this old house. Thanks Andrew!
Ali M.
Ali M.
11/07/2022 12:00:00 SA
overall: 10/10! highly recommend Ryan! we will definitely be using them again for any of our plumbing needs.

we came home saturday night to a flooded bathroom after turning the sink faucet on. Parzival Plumbing was contacted on sunday and they were willing to come out that day, but we decided to have them come out monday instead. Eileen was very communicative about the arrival status of the plumber, with update texts on his eta (amazing, because there's nothing worse than expecting someone to come between 10-12 and being ghosted). Ryan arrived on time, was very professional, clean, and informative. he tried a few different methods (starting with the least invasive) and was in constant communication with the status and what he was coming across. we felt his work was extremely thorough while also being efficient. plumbing can be a messy process but Ryan left his work areas as clean (or cleaner) than when he arrived. price was very, very reasonable and he stuck to his initial quote even though he had to try a few different techniques other than his original plan. I wish all hiring experiences were this seamless and professional! we will be recommending them to all of our friends.
Regina M.
Regina M.
10/01/2020 12:00:00 SA
If I could give 0 stars for this company! I'm so very upset about this.  I have a tenant that could not turn off their shower because the knob had no torc when he tried to turn it off, so I was contacted about the situation, the shower was running for 3 hours so I was in need of a reliable nearby plumber to shut off that water, I called many places and saw what great reviews Parzival Plumbing had, I was told a plumber would be out in 30 mins, so a tech came out and told me that it was the cartridge and it would be $300 and something to fix it, keep in mind I had a picture the tenant took of the cartridge and valve and I had sent it to a plumber I was going to use but he was on another job and couldn't get out fast enough to me, to which I was told by that plumber (that couldn't get out fast enough) that the valve was still good and looked roughly about 8 years old and he knew it was the cartridge (easy fix)  he then gave me what correct prices ranges the cartridge (parts and labor) it should run me) and Parzival tech was way over, I told him on the phone what the other plumber told me, so he went a Lil lower in price. He then told me the valve looked a little old and I told him, no it's not because I was told by another plumber it's not. So the tech began work on the issue and called me to say the cartridge broke when he was removing it, so he had to try to get out the other half stuck in the valve. I then get another call saying I the valve had a leak, and to fix that would be $900 to fix, I told him, I'll look around for estimates to fix that leak because that was very steep.

So I called the other plumber that could make it on time and told me (just by looking at the picture I sent him) that it was only the cartridge that needed to be replaced and gave me correct price ranges for the job. I explained what happened and the plumber made time later after hours to come look at it and showed me and my tenants that the valve has never been leaking because If that was the case there would have been mold or damage in the wall, he then proceeded to show me that there was scrapes on the wall of the valve meaning the tech that had worked on it was possibly using the wrong tool or a screwdriver to remove the cartridge and I was told if you know what you're doing there are certain ways to take out A stubborn cartridge, I was told he never should have left it leaking like that. I took pictures of the damaged valve and video to get proof of this negligent job. I was also told he did not put the cartridge in all the way so the plumber wanted to try putting in another cartridge before doing a valve repair due to the damage on the valve. He placed another cartridge in (the correct way) and the leak stoped, But I was told hopefully that was the problem and that hopefully down the line due to the damage of the valve that the valve would hopefully not leak in n the future. This whole situation has made me question my trust and thoughts on Parzival plumbing, it's upsetting that I basically paid $272 for no solution to the problem and damage inflicted to my shower valve due to the negligence the tech had performed, and me almost being swindled out of an additional $900 to fix a valve that was damaged by the tech that came out. So now On tip of paying $275 for nothing I had to pay $250 to the plumber that actually knew how to do the job right. I certainly hope Thomas the owner and myself can resolve this matter in a fair and timely manner because would really hate to contact the better business Bureau and Consumer Affairs or possibly further. I dearly hope we can work together to resolve this. Thank You
Jared F.
Jared F.
09/03/2022 12:00:00 SA
Tanner and his crew were great. They fixed an issue with our sewer after coming out and providing a reasonable estimate. They showed up on time, they were friendly, and they got the job done on schedule, at the agreed upon price - even though our sewer line ended up being a few feet deeper than expected. From the person answering their phones to the technicians doing the work, their whole team is great. They're gonna be my first call for any future plumbing needs.
John S.
John S.
01/06/2023 12:00:00 SA
Parzival was able to come out on short notice to assist me with a backed up main line.  They were able to clear the issue, and they even took on a second job that came up in one of the units while they were on site.  All of their plumbers were polite, knowledgeable and professional.  They made some recommendations on maintenance procedures so that the issue I was having would not come back again.  My experience with this company was a positive one and I will definitely use them again.  I highly recommend them.
Theresa D.
Theresa D.
06/03/2019 12:00:00 SA
Today's experience genuinely rates five stars.  The staff responded quickly, even through the weekend; patiently answered my questions; arrived on time; paid great attention to being neat and clean; and made visible efforts to attend to every detail. The cost of installing two new toilets, including delivery and hauling away the originals, was actually less than exactly the same products and services from one of the two major chain stores.
Suhaila K.
Suhaila K.
8/26/2019
Thank you Parzival for your quick response and sending a Tech to fix the problem. He was friendly, quick and efficient.
Ramya R.
Ramya R.
11/20/2019
We came home from being out of town for about a week and a half and found a pool of water on the floor that had been collecting (for who knows how long!) behind our fridge! We had to call someone to come out on a Saturday night and thankfully Parzival Plumbing was there for us. We had to pay quite a bit for the emergency consult over a weekend, which was kind of a bummer, but it is what it is.

Brock came out the following weekend (after the water had dried out substantially) to fix everything up for us. He was kind, patient and did a very thorough job! The work was much bigger than anticipated but Brock saw it through and was very meticulous. We are so happy to have drinking water again and thankful to Parzival for their quick response. Other companies took forever to respond or never did! We appreciate Parzival's professionalism and would definitely use them again in the future, if needed!
Michele L.
Michele L.
11/21/2019
Absolutely amazing!! I would call them first for any plumbing needs! They were absolutely amazing! Right in time and very professional!! Very satisfied!!!
Chrissy M.
Chrissy M.
06/09/2017 12:00:00 SA
Thomas is quite a find! He showed up in a timely fashion with little booties on to keep our floors clean, and he evaluated our various plumbing issues and gave us a fair quote. He repaired our kitchen plumbing which was 25 yrs old and a hot water heater plumbing issue. He also walked us through future options for our bathroom. Thomas is professional and a gentleman, and we will use him again. We highly recommend him for your next job!
Denise L.
Denise L.
10/31/2022
This is the third time now we've had Chris come out to do work for our home. Today we had a new kitchen faucet installed (it looks beautiful), and we had he upstairs sink snaked.

He is always a pleasure to have out, and he's just super nice and pleasant. I was telling him how I feel like having him as our go-to plumber is such a stress reliever. There is so much security in knowing that if there is ever a plumbing emergency, that they're so close, and I don't have to worry about finding someone new, or worrying if they're going to do a bad job.

Its almost kinda sad that we don't have other pressing issues to take care of, because Chris is just really cool.

Anyway. 10 outa 10. Fantastic. *chefs kiss*
Charlene G.
Charlene G.
8/14/2019
Parzival plumbing really goes above and beyond which is rare these days!  I wasn't getting any hot water, so they came out and helped me. They communicated with me via, phone, text, and email. the owner Thomas even called me on a weekend to find out what he could do to help me since we were dealing with a nightmare HOA who was making my life miserable.  They worked with me for two weeks while I dealt with  my HOA. They were successful in getting my hot water restored. Dealing with my HOA was stressful but dealing with Parzival was easy and pleasant! Their pricing was fair, the customer service was amazing, and their timing is fast! I will definitely be using them in the future.  Thank you Parzival!
Harsh G.
Harsh G.
12/07/2016 12:00:00 SA
On time. Very professional and meticulous in his work. Will definitely use Thomas and the company again and would recommend him highly to others
London V.
London V.
03/10/2022 12:00:00 SA
Absolutely amazing service. I can't begin to explain how seamless the whole process was. Also, they took the time to respond to me at 9 PM and got a technician out the next morning at 8 AM. That type of service is nearly impossible. I will never use another plumbing company!!
Chris L.
Chris L.
01/09/2019 12:00:00 SA
Thank you Andrew for being so thorough! Highly recommend Parzival Plumbing, easy and accommodating appointment scheduling, punctual, best of all affordable!
Brandon D.
Brandon D.
12/13/2014
Thomas was very nice, and he did a great job fixing my leaky hose bib.  Also, he was able to get to my house very quickly after I called him, and he completed the job in record time.  Before he started working he showed me his credentials, business license, and gave me a quote.  I highly recommend him, and he is now my go-to plumber.
Marie K.
Marie K.
08/04/2021 12:00:00 SA
Great service and great communication along the way! The work was awesome and the quote was much better than others I've used previously.
Shula V.
Shula V.
9/23/2021
They installed new faucets, toilets, disposal, a whole-house water purification system, an insta hot water dispenser, and helped prep the leak pan for my new washer that was coming in. They are very knowledgeable, professional and respectful of our home, and always explained everything they were doing. I really appreciated the office letting me know when they were about 20 minutes away, so I wasn't waiting around all day. They even hauled away all the old fixtures and the all the boxes from the new ones. Very clean and efficient job. I highly recommend them.
Candace R.
Candace R.
4/25/2022
Parzival Plumbing did an excellent job installing our tankless water heater!  It's that old story, my husband thought he could do it, but then realized it was more complicated as he went through the steps.  I called Parzival and Anthony came out  less than 24 hours later and did a great job getting us up and running again!  I couldn't be happier!  Thank you!
Lynnette W.
Lynnette W.
3/20/2017
Parzival plumbing is quite simply the best plumbing company.  Thomas is honest and so hard working.  He arrived this morning at 8:00 then back again tonight and stayed until we figured out our gas issue.  I love this company .  They've done big jobs like replacing our gas lines and small jobs like clearing drains .  Both done quickly and efficiently.
Vadim R.
Vadim R.
04/08/2018 12:00:00 SA
They did a great job: quality work, quick and efficient! When we decided to go with a new kitchen faucet, we thought it would be on another day, but Chris had it there same day and did everything (shower, and kitchen plumbing) in just one afternoon. I would definitely recommend to everyone!
William K.
William K.
02/02/2023 12:00:00 SA
Awesome service, quick to respond and very professional!
Ron R.
Ron R.
05/12/2014 12:00:00 SA
Mr. Thomas Pangrazio does nothing but the very best work. He does not use cheaply made replacement parts, and, is upfront explaining about costs.'

Thomas did a bathroom renovation that involved tearing up our floor, then fixing many leaks, rented equiptment to dry out underneath my house., His suggestions worked, he charges very fairly.  We definitely know Thomas and his quality work. and HIGHLY recommend HIM  TO REPAIR YOUR PLUMBING NEEDS!
Marissa G.
Marissa G.
3/26/2019
I wish there were 10stars because Thomas and his team are worth it! Like most Yelpers, I'm not always compelled to leave a review but woweee I cannot express my sincere gratitude for Parzival!

My nightmare began when I left for for a quick trip to SF from OC. By the time my flight landed, I had 10 missed calls from my neighbor letting me know I had water rushing out my back door. Every homeowner's worst fear! I quickly googled water repair technician and thank god it was to Parzival! Thomas picked up immediately, listened to my issue, took my dilemma seriously and reprioritized his appointments to get to my place ASAP. He on scene 30mins later, addressed the issue immediately as a slab leak with HOA waterline that resulted in a busted water heater. Thomas coordinated with my neighbors, my HOA and was so genuinely concerned for me. He kept in touch with me all weekend and the week that followed while my HOA dragged their feet. His team from coordinating with Alison, to Brock and Andrew were great! They are prompt, responsive and exercised good old fashioned customer service. I cannot express my appreciation for Thomas & the Parzival team for saving me! If you find yourself of a plumbing emergency, Parzival is the only call you need to make!
Dan T.
Dan T.
01/04/2023 12:00:00 SA
Thank you, Cody! I'm grateful to have Parzival take care of my dishwasher drainage issue. I've been dealing with air gap leakage for several years and multiple plumbers didn't seem to know the answer. I stopped using my dishwasher because it was pointless to run it and keep an eye on it at the same time.

When Cody got here, he diagnosed and took care of the problem immediately. He was patient and listened to my current dishwashing experience and went off a checklist of dishwasher/air gap/garbage disposal basics. He narrowed down potential solutions was able to fix the issue on the same day.

So glad I went with Parzival! It's hard to come by a friendly, responsive family-owned business these days.

Thank you! I can finally use my dishwasher with peace of mind now :).
Steve P.
Steve P.
04/01/2016 12:00:00 SA
Well Parzival Plumbing did it again.  Exceeded my expectations ! !   I called again from the middle of a crisis situation.  It was about 5:45 PM.  I received an emergency call from a tenant stating that her bathroom floor was flooded when she came home from a weekend out of town.  I called Parzival, expecting that I might get an answering service, but NO. Thomas answered the phone and told me that he could be to my apartment units in about an hour and a half because he had just arrived at another job.  I had an errand that I had to get, so I called my tenant about 25 minutes later to tell her that Thomas would arrive shortly before 7:00PM and she told me that he was already there taking care of the problem.  I was just amazed at how fast he had saved the day for me.  Again a very happy tenant.  Later I received photos of the problem, (a leaking toilet), and the problem was fixed.  Before he left another tenant told Thomas about a leaky spigot that was outside the building and Thomas also fixed that before he left.  Thanks Thomas, a great job of making me look good as a landlord...steve
Jeanie O.
Jeanie O.
7/16/2019
TOTALLY IMPRESSED!
Our kitchen triple sink stopped up this morning and we were unable to resolve it by plunging.  We are lucky that we don't generally have plumbing issues, so don't have a regular plumber we use.  We picked Parzival blindly on Yelp.    Meanwhile, The stoppage resolved itself, but had been leaking under the sink!  Puzzling!    I decided not to cancel our appointment, fearing that whatever caused this my reoccur.  ANDREW came out as scheduled a couple of hours later to resolve the problem.  He was clean, extremely courteous and respectful.  He diagnosed the issue, checked and opened the pipes under the sink that had been leaking and said the pressure apparently had pushed the blockage thru and resolved itself!  
I expected an invoice for the service call, which was fine, and he said NO, it was like a free estimate - I was amazed, as we know how many workmen find a way to charge you a bundle for a housecall.  
I was so impressed with the courtesy, professionalism and quality of this young man who spoke so well for Perzival Plumbing!  Looks like we know who will be our go to for any future plumbing needs!
Gregg R.
Gregg R.
03/01/2018 12:00:00 SA
Our experience with Parzival Plumbing and Thomas was great. Had a late night toiled issue on a Friday and needed it fixed right away with a 9 month pregnant wife in the house. I spoke with Thomas personally at 9:45 pm Friday evening and he said he could get someone there the next day.
After a great interaction and talking with Thomas about our plumbing issue as well as many other things, he was able to clear the issue and recommended next steps to keep the issue from arising again.
He provided us an estimate up front and pricing was very fair for what we would have paid to get someone there next day on a weekend.
He also wrote a recommendation that we could provide to our landlord to have them asses the condition of our plumbing.
I would definitely recommend Thomas and Parzival Plumbing to anyone in Orange County. A well deserved 5 stars.
Cyrus K.
Cyrus K.
7/31/2023
Price Gouging Alert...

I'm so disappointed to leave this review. Yesterday my wife and 2 small kids noticed our water heater was out. We began calling local plumbers and Parzival came highly rated so we had them come over.  I'm disappointed because my whole experience was pleasant - they came fast, the guys who arrived were professional and respectful. Everything was great until I saw their quote (and the more I slept on it the more upset I became).

They wanted $4,500 to replace a water heater. Read that again - it isn't a typo.  I immediately let them know I didn't appreciate this. I happen to formerly be in the construction business and understand how the time and materials work on a job like this.  Disclaimer: our water heater is upstairs, and is inside of a closet. This makes it harder than a standard garage water heater replacement.

To make sure I wasn't crazy or out of touch, this morning I got on the phone and called 3 more plumbers (I fully and transparently explained that they would have to walk up some stairs and work in a tight space). The highest bid I got was $1800 for all parts and labor. All licensed and all legit companies.

Here's the point - if I hadn't known what the price should be, and being in a state of emergency, I could have badly been taken advantage of.  BE WARNED.
Adriana R.
Adriana R.
1/14/2020
Very pricey and maybe just a little dishonest. I already knew from doing my own research that all I needed was to snake my washer drain which should've run about $150. After asking a few questions and testing the water back up, Parzival's plumber said he needed to move my washer, get in the back of it, do all this stuff and ended up quoting $284. I told him that's really expensive and he replied that he doesn't make the prices. So I thanked him and we parted ways. I probably would've given only one star but he did come out the same day and he was nice to my dog so I gave an extra star for that. The next plumber I called quoted me $135, came the same day, asked his questions, snaked the drain without having to move the washer or disconnect anything and was done within 30 min.  I gave plumber #2 a nice tip and will be hanging on to his business card.
Julie M.
Julie M.
10/31/2022
It was time to take care of plumbing issues that were costly, cost seemed a little high but the over all service was good. Tanner was our plumber and discussed options and worked with us to try to avoid costly repairs. We are happy with the service and workmanship and I will recommend Parzival Plumbing to anyone who needs a referral.
Amanda P.
Amanda P.
7/22/2023
Update to my previous previous review-not sure why this company is gaslighting me. Since I'm unable to respond to the owners response on Yelp, I'll leave it here. The $416 diagnostic fee amount was never mentioned on the phone, but would absolutely love to listen to my recorded conversation if this company would ever return my phone calls.
Jacquelyn C.
Jacquelyn C.
4/13/2019
If you're looking for a top-notch and trustworthy (yes, I wrote trustworthy) plumber Parzival Plumbing should be your only choice. These guys ARE THE BEST!!  Don't waste your time looking further!  Thomas and Chris provided excellent and timely service.  AND, at a fair price.  We had an issue with our dual tankless water heaters...these guys bent-over-backwards to find a solution and make it right!  We won't be calling on anyone else for any future plumbing needs and neither should you!!
Deb G.
Deb G.
11/02/2020 12:00:00 SA
We are very pleased with the service we received from Gunnar  from Parzival Plumbing and also from the other employees we talked to and texted with when making our appointment. We had 3 leaks and needed to replace a shower valve, handle and shower head, a tub valve, handle and spout, and a kitchen drain that was leaking. Gunnar did a perfect job cutting through our bathroom tile and installing new  copper pipes. He was very thorough and cleaned up every area he worked on. He was very efficient, knowledgeable, and friendly. He respected us and our home by wearing shoe covers and a mask during COVID-19. We are enjoying the new fixtures and appreciate Gunnar's professional work. I would definitely recommend Parzival Plumbing.
Lizett R.
Lizett R.
12/27/2015
We do not call a plumber very  often, we  called Parzival Plumbing, It  was an Emergency, The bathroom in our business was out of service, they told us they were very busy,  we explained that it was our business, the owner came lot faster than we expected, the bathroom was fixed within an hour, the price was very fair

Thank You Thomas
Steven H.
Steven H.
09/03/2021 12:00:00 SA
Today is the second time I called Parzival Plumbing,Justen arrived on time and repaired a broken pipe. I recommend Parzival and will use them in the future.
Lauren D.
Lauren D.
1/14/2021
Quick same day service. Had a clogged kitchen sink and they came out within a few hours and snaked it out easily. The crew was really professional and the price was very reasonable. Definitely recommend!
Kelly K.
Kelly K.
12/23/2022
Highly responsive company. They were on time and gave several options for repair of a leaky faucet. They even covers their shoes upon entry.  Gunner was very professional and took time to explain the problem and offer the right solutions to repair an old tub faucet. Would highly recommend this company and pleased with the repair.
Steve H.
Steve H.
03/01/2015 12:00:00 SA
Wow, this guy is good! He has done work at our house several times previously and I should have left a review before, but every time he has come out, our ancient house has presented unexpected challenges, but each time he has been patient and found resolution to the problem without taking us to the cleaners financially. He has also been very fair on the pricing, and as the problems became more complicated, he compromised more on the cost so as not to empty our checking account. He's a very honest and personable guy, and he works hard to ensure your satisfaction. I have no qualms about giving him my highest recommendation.
Russell H.
Russell H.
5/24/2016
Thomas was excellent.  I had two backed up toilets, a tub and a sink.  My plumbing system is a hodgepodge of various tubes with differ sizes and materials due to years of remodels by previous owners.  Thomas came quickly on a Friday night to diagnose our problem.  The location of the clog was such that a normal snake couldn't get to it.  He showed me with a camera in the pipes and pictures from the crawl space (and didn't charge me for it).  While it took a couple tries to find the exact issue, Thomas was diligent in finding the root cause.  He also found a small leak in our tub and a hack job of an installation on our toilet.  Both are much easier fixes now that could have resulted in MAJOR issues on down the road.  In a previous home, this type of issue was not found and resulted in a grey water flood and 10s of thousands of dollars in damage.  Thanks to Thomas this situation was avoided.

I've had 3 different Costa Mesa plumbers in to fix various issues and none of them took the time to go into the crawl space to figure out the real issue, fix it and then take the time to show me.   Thomas did all of that at a very reasonable price.  I have a much better understanding of my plumbing system now.  

On top of all that good service we had a good conversation about Mr. Deming, the god father of lean, and ensuring kaizen (continuous improvement) is a part of everyday life.  Mr. Deming was the major factor in changing the automobile industry from mass manufacturing to lean manufacturing.  Thanks Thomas!
G M.
G M.
7/15/2022
Had a clogged sink drain every time you turn on the garbage disposal it shoots water up into the sink with what looked like dirt and grime.   Parzival plumbing set an appointment and I asked if sooner put me in.  They had an earlier opening communicated via text when they would arrive.  They were right on time and did a great job fixing the issue by clearing the line.  Following up to make sure I was happy.   Great service and friendly people.
K R.
K R.
08/09/2021 12:00:00 SA
Parzival did a great job installing a tankless water heater to replace my malfunctioning tank heater. I would recommend their services.
Andrew K.
Andrew K.
11/18/2021
Amazing service and quality work.  I called several plumbers to fix a leak in my bathtub, and they were all unclear as how to solve the issue.  Parzival plumbing sent out Josh, and he was able to purchase the parts and have the issue resolved all in one morning.  Very professional, informative, respectful, and responsive.  I will use them again in the future without a doubt.
Weston J.
Weston J.
07/07/2021 12:00:00 SA
Was heading out of my house to go to Home Depot to grab a part for my sink faucet and I saw a Parzival Van outside of a resident's house.
I thought I'd pull over and ask if they had the part and Justen without hesitation, knew exactly what piece I was talking about and handed it to me. I asked him how much I owed him and he said nothing and handed me his business card.
A small gesture like this is the reason Parzival will have my future business and the business of friends and family that I refer.
Thanks Justen
Mark W.
Mark W.
8/15/2020
These are the go-to guys when you need excellent service in a timely fashion. They go out of their way to schedule you in as soon as possible. Highly recommend!!
Joe D.
Joe D.
11/03/2021 12:00:00 SA
On Monday Justin came out to fix a clogged drain in our bathtub. He did an excellent job of analyzing the problem and clearing out the drain. He is very knowledgeable and polite and took the time to explain everything that he did to clear the clog. I am very satisfied with the job that he did. I've been a customer of Parzival Plumbing for quite a few years now and they have always done an excellent job for me. I definitely recommend them to fix any plumbing problems you may have.
Jennifer S.
Jennifer S.
3/24/2023
We had a leak under the sink in the bathroom and could not figure out where it was coming from.  Thankfully Cody from Parzival came out almost immediately and fixed it!  Parzival Plumbing is always so incredibly professional and knowledgeable and with a smile.  They are a joy to work with.  Thank you, Cody!
Lyndon F.
Lyndon F.
09/11/2017 12:00:00 SA
I am a friend of the owner for years now, and Parzival plumbing has come to the rescue and provided excellent service for me on multiple occasions.  Thomas has a great team and his business philosophy is phenomenal!  This is where you go when you understand quality and want the best.
Julie M.
Julie M.
5/23/2017
I found Thomas via Nextdoor.  Saturday night and NO hot water!  Graduation on Sunday... URG!  Thomas had me take a photo of my water heater so he could bring the correct parts.  He came over at 8pm and fixed us right up!!  Sorry for the LONG day but a BIG THANK YOU!
Tim B.
Tim B.
6/14/2017
Omg! I am so happy to have found such a wonderful company. Thomas was on time, responded quickly to my need and extremely thorough to try to present options. He made every effort to not need to replace my garbage disposal. Once it was evident that was not an option, he used his computer to quickly show options and it was installed. I will definately be ussing Thomas for future plumbing needs and highly recommend him!
Stephanie B.
Brett L.
Brett L.
12/21/2017
Thomas Pangrazio came out to fix our washing machine the same day.  He did an excellent job and did everything he could to keep costs as low as possible.  I would highly recommend Thomas to anyone in need of any type of plumbing services!!  He is the best in the business.
Brandy G.
Brandy G.
6/16/2022
Outstanding service and very friendly. Fixed the major problem we had and made me feel good about the added stress of plumbing problems. Definitely would recommend.
Robert R.
Robert R.
06/08/2021 12:00:00 SA
I had a clogged upstairs shower and searched around through Yelp. Everyone at Parzival was very responsive and helped me set up the appointment easily. I had an appointment for the following day but they were able to squeeze me in same day on the urgency list between other appointments. Gunnar and Nick were able to get the shower flowing again in under 30 minutes, will definitely be using again. Well, hopefully I won't need to!
Dru C.
Dru C.
11/16/2020
I noticed my water heater expansion tank leaking and reached out to several plumbers, not realizing that I had used Parzival before for an issue on my other property. While others either never responded, or wanted to book an appointment days in advance, Parzival came through and came out within about an hour.

The two technicians were straightforward about diagnosing the issue, gave a reasonable estimate, and I went ahead with the fix. A couple of hours later, I had a brand new expansion tank and the appropriate water pressure for my house.

One observation -- both technicians were not wearing any masks, not a huge deal for my situation since it was an open garage with social distancing. I'm sure they had masks on them to wear upon request, but still it's something you figure they would do out of courtesy.
John T.
John T.
2/28/2023
Great first experience with Parzival today. Cody and Mike showed up on time, were friendly and professional, and thoroughly reviewed my situation very quickly. Gave a fair estimate to solve my drain problem and got my family up and running in no time. Took the time to talk through some possible future adjustments for consideration down the line without any pressured sales job. I won't hesitate to call them again if (when) I need some plumbing help.
Brent O.
Brent O.
9/22/2014
Thomas is hands down the best licensed and insured  plumber in Orange County. Definitely should be used for your plumbing needs
Sabrina L.
Sabrina L.
06/05/2019 12:00:00 SA
Tanner came to my home today to replace a toilet in my upstairs Master Bath and he was FANTASTIC.  He was on time, polite, professional and friendly, but, best of all, he was a real expert at installing toilets!  He did not complain at all when he had to carry the old 90 lb. toilet down the stairs and carry the new 109 lb. toilet back up the stairs to install it. It was a messy job, but he was tidy and kept vacuuming the mess as he worked and left my bathroom as clean as he found it. He was a fast and efficient worker and got the job done in only one hour!   I highly recommend Tanner at Parzival if you need to install a new toilet.
Andrew B.
Andrew B.
8/26/2019
Evan came out to quote me for a tankless water heater.  I didn't even up moving forward but he and his colleague were super helpful and nice, very knowledgeable!!  
Thank you Evan!!
Sanjay D.
Sanjay D.
8/19/2020
Gunnar took the extra time needed to repair our toilet, especially replacing the flapper and the fill valve. He clearly explained what was wrong, provided various options, and didn't try to sell. I was quite impressed by the quality of his work ethic and workmanship. I also learned a bit about the ins and outs of toilets. A nice professional who certainly takes pride in his work. The cost was somewhat higher than my budget, but we wanted to get this repaired by a reputed company. Job well done...
Bruce B.
Bruce B.
12/09/2021 12:00:00 SA
Josh was the Parzival Plumbing representative who came to our rescue.  This is the second time we have used Parzival and Josh was a strong candidate for the service man of the year!  He was attentive, gave us a clear estimate after reviewing the problem (under the kitchen sink leak at the water supply side). We received a couple of options from Josh, and as we wanted to pick out the fixture to replace the one with the problem, we opted to have him come back.  He was able to reschedule an appointment for a few hours later.  We picked up the fixture and right on time, Josh was at the door.  He replaced the supply side valves (older and worn) as well as installing the new fixture in the kitchen.
My wife is thrilled!
I am pleased and will continue to recommend Parzival Plumbing to anyone who wants/needs a quality plumbing company!  They are honest, fair and attentive to their customers.  They call to confirm appointments and have an easy web site to book an appointment if you choose to use it.

We can't say enough good things about Josh and the service he provided! He is a great representative of Parzival Plumbing!
James H.
James H.
12/05/2020 12:00:00 SA
Backyard faucet failed on a Saturday morning. It was old and soldered to the copper pipe.  They came out same day, arrived during the window provided. Chris was our technician. He answered all of my questions and explained how he would fix the problem. Very happy with their same day service and work. Asked for a quote on some other issues and we will be using them after the New Year.
Rochelle R.
Rochelle R.
05/10/2016 12:00:00 SA
These guys were fantastic! They came to help us with an urgent situation at our business and were very timely, polite, and considerate of all the staff here as everyone was trying to work around them. We were very impressed with them and will continue to use them for all our plumbing needs and refer them.
Steven B.
Steven B.
06/11/2022 12:00:00 SA
Needed to have strappings for water heater checked to be sure it is up to the current codes.  Carlos, who set up appointment( I called late Friday afternoon) was so Friendly, courteous and professional and got back to me when he said he would, by phone, text and email. Had schedule for Monday, he called me Saturday morning and asked if they could come out between 8-10am.  He text me a picture of Anthony, the tech who was coming out.  Anthony was right on time, clean cut, professional, friendly and courteous.  Anthony gave me an estimate right away via email.
I will definitely call them back if I need the work done for the sale of my house.
I had originally called Barker and Sons Plumbing.  They had most of their techs on a big job and would not have anyone available until 6/21/22.  They referred me to Parzival Plumbing.  5 stars to both companies for working with each other to get service to customers in need!
Carlos and Anthony are Great assets to Parzival Plumbing!
olivia e.
olivia e.
08/11/2022 12:00:00 SA
Parzival plumbing is great! Our technician Ryan was polite, on time and professional. The team kept in contact day of my appointment so there was a clear understanding of when we could expect the technician. Great experience overall!
Grant G.
Grant G.
01/12/2016 12:00:00 SA
Thomas went above and beyond to help me with my gas leak. He kept me posted throughout the day while I was at work. He even sent detailed photos of the problem, called me, and walked me through each one to ensure I understood the problem at hand. Truly outstanding customer service! I highly recommend him!
Matt F.
Matt F.
8/25/2019
They wouldn't give me a quote over the phone, but they were local and it was a Sunday....  So glad I took a chance . They showed up on time and gave me a heads up that Brock was on the way - The rate was less than I expected and they were finished without any of the Ooops that plumbers often discover - Definitely my new go-to plumber for the OC and Costa Mesa area !!!!!
Ahmad O.
Ahmad O.
12/30/2018
Great work. Tanner did an excellent job . Fixed and addressed the problem quickly. I would recommend them for all your plumbing needs
Kenneth C.
Kenneth C.
6/27/2022
We had a clogged toilet at one of our properties in Irvine.  We searched yelp for a good plumber and selected Parzival Plumbing based on their reviews and we weren't disappointed.  They were very responsive and reasonable with their pricing.  Tanner was the technician that went out and he was prompt and courteous with our tenant and was able to resolve the issue quickly.  I would definitely use them again.
Julie K.
Julie K.
10/20/2017
This is the first time I've used this company, hopefully I won't need their services any time soon, but if I do have a  plumbing issue arise, you can be sure I'm calling Parzival Plumbing! Their service was superb and johnny on the spot!!
Thanks Chris!
Steve E.
Steve E.
9/14/2017
Thomas and his team does amazing work.  They are also very organized in their process - setting the appointment, reminders, and arriving on time, ready to get the job done.  They are sensitive to keeping the home and their work area clean.  Helpful, detailed, and kind.  Thanks, Thomas!
Mary C.
Mary C.
7/27/2020
Parzival Plumbing deserves 5*.  I had a clogged kitchen sink, on a Saturday, of course.  I spoke to Thomas who made arrangements for one of his plumbers to come out just a few hours later.  Andrew came and did a great job with the repair, and he took care to make me feel comfortable with safety during the pandemic, wearing a mask and putting booties on his shoes.  He did the repair and charged what seemed to me a fair price.  I will call Parzival again for the next plumbing emergency, or frankly just any plumbing job.  Thank you!
Rich M.
Rich M.
02/06/2015 12:00:00 SA
Thomas was awesome. I had a main line clog. He came out early (to try to get things working for my family) at 7am. His price was more than fair. He gave me a few options and really went out of his way to clear things up quickly. He also fixed a leaking toilet. After a camera examination of the main line, he determined that nothing else was necessary. He is very honest, and is a great guy.
Bob B.
Bob B.
9/13/2019
Great experience, Justen Lowery is very knowledgeable and offered me one year membership that saved me money on a water heater flush in addition to fixing the water flow in guest bathroom shower. All very professionally handled. I will definitely use them again.

Communication by Parzival Plumbing was outstanding from setting of the appointment, confirmation via text, phone call to announce their arrival, and finally to ask if they could come an hour early.

I found my go to plumbing company.
Kimberly G.
Kimberly G.
6/23/2019
Thomas is very customer service oriented, which is rare these days.  We had a plumbing issue come up that was stopping our remodel and on a Sunday no less. Thomas busted a move to get someone here and at the 11th hour we discovered a work around that would not require the plumbing services we believed we needed, so we called to tell them we didn't need them just as they were sending someone.  Thomas was extremely gracious and completely understood.  I will definitely use them when our next plumbing issue comes up just for the mere fact that they are so customer service oriented.
Sally K.
Sally K.
03/07/2015 12:00:00 SA
We called these guys for a leak in our garage. They detected the leaky pipe and fixed it quickly. We found them to be very professional and was pleased with the work.
Andy K.
Andy K.
03/02/2023 12:00:00 SA
Absolutely 5 stars!! saw some water damage in my walls and so I called at 6:30AM in the morning and they gave me a 2 hour appt block that same morning.  Ben swung by and the dispatcher was giving me text updates constantly so I was aware of the schedule.  He was very knowledgeable and kind and most importantly, fixed the problem very quickly.  I was so happy that I even decided to get my water heater changed out the next day!
Kelly S.
Kelly S.
8/26/2021
Carlos came out when my vanity sink started to leak, and found the right parts to fix our sink. He was kind, respectful and made getting the sink repaired so easy!
Leo L.
Leo L.
11/22/2021
This is amazing company,they are quick response and good service. I am high recommend.
Jennifer B.
Jennifer B.
9/25/2017
Thomas came to our building to fix some leaking pipes and ended up going above and beyond to fix a few other things.  He was really personable, professional and totally saved the day!  I will definitely be calling Parzival Plumbing every time!  Thanks Thomas!
Brooklynn L.
Brooklynn L.
05/10/2016 12:00:00 SA
Thomas was amazing! he came to our place on such short notice and was extremely professional. He fixed the leak quick and went above and beyond in his customer service. I would highly recommend!
Kim D.
Kim D.
4/28/2021
Tanner and Riley did an amazing job. They were on time, professional and knowledgeable. I would highly recommend Parsifal Plumbing.
Deb R.
Deb R.
11/09/2015 12:00:00 SA
I had my kitchen sink and washer drain line stopped up over the weekend. I called first thing Monday a.m. and Thomas got back to me within a half hour an got me on the schedule for the morning. Brent arrived within the hour and was very courteous and explained my charges before any work began. He got my drain unplugged in a timely , professional manner and did a great job cleaning up afterwards. I will definitely use their service again when the need arises!
Christina Z.
Christina Z.
02/01/2019 12:00:00 SA
We had a slab leak in our house that we needed fixed. I called a bunch of plumbers and the best deal was Parzival Plumbing, who was able to come out same day for an estimate at no charge (this was a Saturday).

Tom kept in contact with me the entire time and let me know when someone would be showing up. They were 30 minutes late, but that is okay in my book.

Our landlord decided not to go with their service, so the 5-stars is on customer service experience alone.
Justin H.
Justin H.
06/06/2022 12:00:00 SA
Quick response to questions and plumbing issues. Courteous service, shows up within expected window and/or notifies when running late. Reliable and have been a regular customer for nearly 10 years. Highly recommend for any plumbing issues.
Betzabeth R.
Betzabeth R.
12/12/2020 12:00:00 SA
Great Service! There was an awful smell coming from what we thought was the water heater. It turns out it was one of the drains. Snaked and showed us how to maintain it so we don''t have the same problem in the future. Showed up on the same day and fixed it. Will definitely use again and recommend to others.
Adriana I.
Adriana I.
10/22/2022
Ben did a great job in fixing our pin pole leak. He was good at explaining how it works and the additional recommended services to keep our home in good condition.
Alissa A.
Alissa A.
04/03/2019 12:00:00 SA
I woke up to almost zero water flow in the house accompanied by an orange muck that dribbled from the faucets.  The first plumber that came by immediately said I had to replace all the piping in the house- that was the only way to fix it. I decided to get another opinion before I shelled out $12k and had to abruptly make plans for a 4-5 day process.  I'm so thankful for Evan at Parzival Plumbing.  He agreed that I needed to update my pipes, yes, but he took the time to identify the true source of the critical issue.  Evan confirmed that the orange muck was actually the result of a faulty water softener and proceeded to flush all of my water sources (toilets, faucets, showers, washing machine, and water heater).  I was so relieved to find everything working again.  
I can't speak highly enough of Evan.  He is professional, knowledgeable, and genuinely kind.  I plan to update all of the piping in the house and get a new home filtration system through Parzival all because of Evan.  He is truly an asset to this company and I hope this review helps to make sure he's recognized for it.  Thank you!
Annie R.
Annie R.
11/30/2022
We had an emergency situation. Water was seeping into our garage and the hallway closet.
We called Parzival Plumbing and they sent someone same day and took care of it! Was it cheap? No, but their customer service and solving the problem speedily was astounding!
steven p.
steven p.
9/25/2019
They are a pleasure to work with. They helped us with some difficult issues at our duplex in Corona Del Mar and kept at it until the problems got resolved. I highly recommend them for their professionalism and competence.
Polly F.
Polly F.
12/24/2014
Late last night, my water heater sprung a leak. I was really worried I wouldn't be able to get anyone out to my house early on Christmas Eve. I tried a couple of local plumbers but no one was answering their phone.  On my third try, I got a hold of Dakota Plumbing. The guy who answered the phone couldn't come out, but he recommended Tomas from Parzival Plumbing. I called Tomas at Parzival and he agreed to come out the next morning (Christmas Eve) at 7:00 a.m. He was right on time, examined the leak, and gave me two estimates. I was happily surprised when I got the bill for the lower estimate. The price was really  reasonable and it was such a relief to have my water working in time for Christmas.. I will be using Parzival plumbing again!
Dawnella T.
Dawnella T.
10/13/2022
Great Communication from the very start. Ben arrived and immediately lied  down  a door mat and put shoe booties on to consider any unwanted foot traffic in my home. Very kind and very thorough in assessing the best way to install a new water line for my refrigerator. I was surprised he also added a complimentary full plumbing assessment throughout the entire home
Top to bottom. Ben and Parzival Plumbing made moving into my new home a much easier and enjoyable experience! Thank You!!
mina l.
mina l.
9/24/2017
Chris came to asses our dripping showers.
He explained clearly what we need to do and gave a quote.  If we decide to proceed we will go with Parzival Plymbing
Laura B.
Laura B.
7/19/2019
Parzival Plumbing was great. The plumber was prompt, professional, and efficient. He fixed what needed to be fixed, explained how something worked and the bill was very reasonable. I plan on hiring them for my next project.
Jane W.
Jane W.
6/29/2017
I had their service several times, always good job, you can have piece of mind after they are done. Thomas works long hours.
Alice H.
Alice H.
09/08/2021 12:00:00 SA
I have had many plumbers at my house over the last two years since we bought this home and I have to say hands-down Parzival plumbing is the best... Doesn't matter who comes within their company they are always on time, very knowledgeable, and solve the problem efficiently and with a very competitive price...I recommend them to anyone who wants a quality plumber with a resolution on an easy or complex plumbing issue...
Sam H.
Sam H.
9/22/2021
Carlos came to work on my garbage disposal this morning with the owner, Thomas. They were both very professional, polite, and patient in explaining all the questions I had. Carlos also cleaned up the space he was working at when he was done. Overall, it was great service!!
Kirk G.
Kirk G.
10/25/2017
Great service for a really great price. They arrived on time and were able to unclog the drain in a very short amount of time. Chris even gave me a wax ring for the toilet to replace the old worn out one at no extra cost.
Maria A.
Maria A.
11/28/2022
After trying to get our plumbers to respond with no success...this company came through! Great work, great people, great service!! Thank you for going above and beyond! You made an extremely stressful time so much easier. Phew!!
Brent P.
Brent P.
4/25/2022
I have used Parzival for 2 1/2 years. 2 weeks after we moved into our home, the toilets backed up. After having the Home Warranty company send plumbers out who told us we needed to spend 8k to redo the pipes to the street, I called Parzival and they inspected the line. All it needed was to be cleaned out. Recently, we had a sudden pipe break in our home. We decided to repipe and go tankless. Parzival did a top notch job, were extremely professional and provided good value and a continuous line of communication back and forth! I would always recommend going with them!
Brian B.
Brian B.
01/03/2019 12:00:00 SA
I had a leak under my master bathroom bathtub. Which was dripping down my garage. I had to make an urgent request on New Year's eve.

Parzival Plumbing is the only company responded to my request and the Service Manager Alison was very prompt on reaching out to me.

On 12/31, I received a text message from Alison with a dispatch message along with the dispatched service tech, Chris.

One thing I do find cool about this company is that they texted me a professional mug shot of the tech they sent out, Chris with his big smile!

Will use their services again.
Sheila S.
Sheila S.
08/12/2020 12:00:00 SA
They are very trustworthy and do not try to upsell you like some of the other plumbing companies.  They are honest and explain the problem and the repair and give you a written estimate.
They are the best.  Clean, On time and their work is good quality at a reasonable price.  We have used them multiple times and would recommend them to our friends.
Jan S.
Jan S.
10/06/2021 12:00:00 SA
Top notch!  Would easily give the 6 stars!  Kept me updated on arrival time (including a picture of the technician who would show up).  Responses to messages were FAST...yelp says 10 minutes...I would say 2 minutes.  Our plumber (Tanner) was professional, prompt, polite, competent!  Work completed quickly.  Will definitely call them again when (not if)
I have another issue!!
Michael D.
Michael D.
9/26/2016
I got a prompt response on price and then I scheduled an appointment and no one showed up or called.
Carol R.
Carol R.
3/25/2019
After reading dozens of Yelp reviews, we selected Parzival for shower and toilet valve issues. Evan showed up within half an hour, on a Monday morning, no less!  His work was efficient, professional and friendly.  Will be our go-to plumber from now on.
J T.
J T.
7/25/2018
Thomas and his team are absolute pros and do everything in their power to find and fix plumbing issues. We first had them out to fix a busted water heater. Thomas showed up immediately and was able to install a replacement right away. Not only did he explain the various reasons why water heaters wear out in our area, he also walked me through our specific plumbing layout and the recirculation system installed by the previous owners.

We signed up for the membership and am very glad we did. A few months later we had multiple pipes burst in our slab. It caused all kinds of damage (dry wall, etc), but this is where Parzival's years of experience really shined. Thomas showed up ASAP and helped us through the entire process of dealing with insurance and finding great contractors for the dry out and reconstruction. We ended up having him repipe our entire home and couldn't be happier. Everyone on his team is a total professional and works incredibly hard to finish the job quickly.

Thomas is there to help and really cares about his customers. Thanks for all the help Thomas, Alison, and crew!!
Ngan N.
Ngan N.
5/14/2015
Tom is honest and is willing to do what it takes for him to earn your trust and satisfaction. I hired Tom to do a plumbing job; the job became more involved, so Tom became my project manager to ensure my issue was resolved. He got the right people in to ensure I was up and running again.
We had a misunderstanding, so Tom was willing to reduce his bill by 50%. He is such a professional, honest, and a nice person that I would have felt guilty if I took that offer for the top quality work he had done.  We worked it out, and I paid more than the 50% rate. I just want to point this out to convey that Tom is a 1st class person and plumber.
Nancy W.
Nancy W.
7/21/2014
Thomas Pengrazio of Parzival Plumbing is the best plumber we have ever used.  He is on time, does an excellent job and is super informative in regards to what needs to be done and any options available.  I highly recommend Parzival Plumbing and Thomas Pengrazio as one of the most honest and knowlegeable plumbers in Orange County.
Daniel B.
Daniel B.
9/15/2020
Best plumbing company ever!!! These guys are the real deal! Tony is super knowledgeable and friendly. He explained everything in detail to us and got everything done quickly and with superb quality. I will definitely use them again for future jobs and highly recommend them to everyone. Thanks Tony!!
Allen K.
Allen K.
05/04/2022 12:00:00 SA
I needed my under the sink water filter system repaired because the water was no longer coming out. As soon as I reached out to Parzival for a quote, they immediately responded and asked Chris to come out the very next day. The service was really great. They were able to address the water tank and filter system issues and the water is coming out just fine now. I would highly recommend them and would use them again!
Amy E.
Amy E.
01/12/2019 12:00:00 SA
Came and inspected a backed up toilet and gurgling noises. They ran tests and diagnosed the issue quickly, cleanly, and politely. I loved the text confirmation of appointment and 20 minute heads up before the visit.
Andy C.
Andy C.
11/01/2020 12:00:00 SA
These guys came out and fixed a rusted/rotten black iron gas pipe that feeds my built in fire pit.  Fast response, good communication, very nice work, fair price. Recommend.
Kim P.
Kim P.
12/26/2019
Couldn't say enough about Thomas and Justen from Parzvial. They did a great job! We had a tough situation with our toilet clog and it took them longer to get the job done but true to their word, the quote they gave earlier in the day stood firm.
Darsi R.
Darsi R.
2/20/2023
Great response and service!!  Honest and fair pricing and fixed the roots in my toilet...would use again if needed
Lorene J.
Lorene J.
7/28/2022
I've used them for all my plumbing needs big and small.  they replaced my gas line, installed a new toilet and water heaters, unclogged my kitchen sink.  I am happy I found them.  They always do a great job and are very accomodating.
Gloria S.
Gloria S.
12/16/2018
Have used Parzival plumbing in the past and have always been very happy with their work and prices. I would highly recommend them for any problem you have regarding plumbing.  They are always helpful, professional and friendly. We recently had Evan here to help us with a problem. He was friendly and fast. Thanks to Thomas and this time to Evan
Phil G.
Phil G.
09/12/2016 12:00:00 SA
When we began planning our full kitchen renovation, finding an excellent plumber was a top priority.  We know how hard it can be to find a plumber that not only does excellent work, but also makes customer service a top priority.  We certainly found that, and more, in Parzival.  

Our project was fairly extensive (full kitchen gut) and the scope of the plumbing included cutting a trench into our concrete slab, relocating hot/cold lines to a new island, rerouting the drain to the new island, and rerouting gas lines.

We can't say enough good things about Thomas and his team.  Everyone who worked on the project was courteous, respectful, and took the time to answer any questions that we had.  Since we did not hire a general contractor for this project, we had a number of questions and Thomas was so helpful in explaining everything to us.

We ran into an issue with the existing waste line (old cast iron drain from the 60s) and Thomas personally stayed at our home late to help trouble shoot and resolve the problem.  He also pointed out that our tankless water heater was not accessible based on how a different plumber had installed it.  Since we had the walls and ceilings opened up, we were able to modify some framing that will make it much easier to service the water heater in the future.

When we had our rough inspection, the city inspector commented to Thomas that his work was beautiful and we passed with no problems.  On a related note, Thomas was there during the inspection to ensure that everything went smoothly.  

Based on our work with Thomas and the team at Parzival, we have no reservations about recommending them and are happy to give them a five star rating.  We couldn't be more pleased with Parzival!
Annies Mama M.
Annies Mama M.
11/21/2017
id give zero stars if possible! caught this guy in my f*kn closet acting like he was looking for toilet paper and my goddam $800 burberry coat went missing!!!!!!! made the mistake of leaving him alone in the master bathroom and felt he was taking extra long so when i checked on him he was in my closet looking around at what else he could take!!!!!!! you don't just go through someone stuff if you're honestly just looking for something-you ask! all you 5 star reviewers don't realize he's just scoping at what else he could take!!!! i noticed the coat missing 3 days later and tore my closet inside out. he didn't get the hood of the coat because that was separate but that's all i was left with. pos.

in response to your comment:
this is not fabricated and i let yelp know the whole story as well!! i was a customer and have your carbon copy receipt to prove it!!!!! if theyre a theif, theyre probably liars too!! i have nothing to say to your manipulating stealing company, only trying to warn others what was stolen from my home, from my closet, after catching you in the act, only unfortunately you already had my items in your big black bag. cant really make that ish up! let the truthful honest competition beat you out!
Sam Y.
Sam Y.
07/11/2019 12:00:00 SA
Very professional. Plumbers are texted with photos so you know who's coming. They are on time and do a great job. Owner, Tom, goes out of his way to take care of you. Thank you!
Mazin F.
Mazin F.
5/24/2018
have no clue where this dam good rating came from. HORRIBLE. one simple job. price, which was much higher than promised, still was approved. then they decided to call and demand even double than the high price. just to unclog a sink. I asked to stop, as i don't approve the extra charge and will be the basic visit price. they refused to put it together. BLACKMAIL. plumper got nasty, very bad demeanor, cussing and cursing, and used some severe racial remarks due to my accent.
OMG. AVOID THEM.
UPDDATED UPDATED UPDATED.
Changed to 5 star believe that.
My office called their office, and OMG. must have been the owner? i am guessing. so they took care of the above problem immediately. offered a ton of apologies that we feel were VERY sincere. and then: refused to accept any money. WOW. I don't think any one should work for free, and that was never our intention. Even when I insisted that they accept at least enough money per their initial bid, they still refused. that said, they seem to really care a lot, and whatever happened with us before isn't something that they do or encourage their employees to do. All must have been having an off day, including myself. Thanks for all...
Feras H.
Feras H.
10/01/2021 12:00:00 SA
This company has a great service, very responsive and very professional. I had them today to fix an issue with a kitchen faucet and they did a great job. Very knowledgeable and professional. They checked all the water system in the house as a complementary service and gave me great advices. I highly recommend this company. Way better than any other plumbing services I have had in the past.
Carlos L.
Carlos L.
1/13/2022
Had a good experience. They came out and flushed my tankless water heater. They even help me increase the heat which was an additional service they did gladly.
Craig S.
Craig S.
11/20/2015
Have a plumbing issue at our office. Thomas came out within the hour, diagnosed the issues, great man to work with. If and when I need a plumber again, I'm making one call to Parzival Plumbing and you should to. You won't be sorry!
Nirina G.
Nirina G.
09/01/2022 12:00:00 SA
Ryan is a great plumber and extremely patient! He had to come out a few times within the span of a week for my dishwasher plumbing issues, then to replace the dishwasher, then to secure the dishwasher (because my countertop has some severe dry rot). He came by when he should have been on his way home. Instead, he came to deal with my dishwasher and work another hour and a half. He also worked on a drain and cleared a clog that other plumbers said they couldn't do.
Leanna H.
Leanna H.
1/27/2020
We've used this company 2x. He was on time, knowledgable, kept things clean, and was also able to recommend some things for us to do that would help correct the problem in the future.
jennifer b.
jennifer b.
05/06/2023 12:00:00 SA
It's very surreal- I agreed to have this company install a whole house filtration system because I was under the impression that they were an honest, legitimate, local company who I could rely on for future business.
I was given a price and told that they come out once a year to inspect the equipment as a part of the project (for a couple years.)
Never, ever, ever was the word membership or the concept of a monthly membership fee ever mentioned.
During the initial interview, the office sent me a text message offering a $300. discount (No mention of a membership discount.)
I signed an iPad (he said it was just to start the job, not committing me to anything.)
Then they were able to do the job the next day (?)
This should have been a red flag because it is not easy to get plumbers (who are trustworthy) because they are all so busy.
They installed the system without me ever being shown an invoice.
My BAD.
But the installers told me they would email me the next day and I could pay online.
The next day they sent the invoice and a link to pay for it.
The next week my daughter was asking me about the system, so I went back to read the specifications and- Surprise Surprise:
I have been enrolled in a yearly membership subscription!!!
Now the office is claiming that the initial price included the membership discount and that the $300. was for my subscribing(?) So (now) my $98.00 (1st monthly payment) would not be refunded......
This is a shocking business model.
I don't know if it's worth my time to take the company to court. I don't have the energy to even think about it.
Just got played hard and it's a yucky feeling.
Asma w.
Asma w.
4/20/2022
We have used them twice first time was awesome, such great customer service, showed up on time, and pricing was better than all the other quotes we got. Second time around there were some communication issues with the person who makes appointments. I had to move around a lot of things to make it to the house at the specific time they provided, but they failed to make it clear it was a window of time. They were running behind schedule which is normally not a problem provided I am informed, but when I have canceled other appointments and having kids melting down, its not easy. The owner personally called me and was incredibly empathetic, so kind, and genuinely apologized which is so rare in this business (it was hard to stay mad lol). His response to the matter was refreshing and I will be referring and using them again!
Han D.
Han D.
10/01/2022 12:00:00 SA
We have been using Parzival Plumbing for all of our plumbing needs for years. They are so reliable, they've never let me down. They are not only reliable But very professional.

Recently I had a leak in my water heater. I texted them in the morning before 8:00am and they had a technician there by 11:30am on a Saturday! That's amazing service.

Benny the technician did a thorough inspection of the water heater and determined that unfortunately we had to replace the unit. I wasn't really shocked since the unit was over 10 years old and had never been maintained. He found the best deal for us and was able to go back to the shop to get supplies and the new unit and finish the install by 3:15pm the same day. Thank goodness for Parzival Plumbing and thank goodness for Benny. I'm not sure if they're the least expensive but the my are top quality and worth every penny.

Thanks for always being there when we need you!

I've got their number saved in my contacts for all plumbing emergencies. You should add them too!
Beth T.
Beth T.
11/25/2019
This review is so long over due. I have to tell you that we love Parzival plumbing. They've come to our home 3 times now and been absolutely amazing.

They are thoughtful, they explain everything very well, and they are beyond accommodating. Andrew has come to our home twice and both times he went above and beyond to help us, spending well beyond 5 pm at our home, and never raising the rate.

I have to admit that we had a hiccup with Chris, but Andrew has been so amazing that we really still have to give them 5 stars. Also, 5 stars to Rene the office manager she is amazing, and when they say they're going to follow up with things they actually get done!!

Pricing was clear and transparent and they always give us a few different options and then tell us which one they believe is the best course of action. I never thought we would find a great plumber but Andrew is amazing!!

Thank you Rene and Andrew! You guys are the best!
Lucky H.
Lucky H.
10/27/2018
Parzival Plumbing sent out Evan shortly after I called.  He did a great job after we agreed on the price (without any up-selling!).   Most impressive was Evan convincing me one of the problems I thought I had (main water valve) was okay after all; that saved me a couple hundred dollars.
Carl J.
Carl J.
3/24/2018
New in Huntington Beach and picked Parzival Plumbing through Yelp reviews. Anthony came out, provided a clear and precise estimate for the work we wanted done, and replaced our kitchen faucet and master bedroom shower head perfectly! He kept us informed, kept everything clean and was respectful of our home! We highly recommend Parzival and will use them again!
Daisy H.
Daisy H.
07/12/2017 12:00:00 SA
I could not be more satisfied with Parzival Plumbing! They came out originally because of an emergency, probably like most plumbing issues are, but I was truly impressed with their professionalism and integrity. He handled the 'messy' disaster with grace and dignity. It was because of his meticulous description on the video of my sewer line that I was able to have the company that was responsible for damaging the sewer line come out a fix it. Thomas' video and detailed description saved me 26k! I highly recommend Parzival Plumbing for any plumbing issues.
Rod D.
Rod D.
10/25/2022
Clogged drain in master bath walk-in shower.  Satisfied with prompt service, however shocked at the cost ($285 vs. $149) when compared to other local plumbers. Unless it's urgent, check other prices!
Rachael A.
Rachael A.
6/17/2022
Quick and easy repair for my drain and disposal, very friendly and professional. They were able to text me to arrange my appointment!
Red A.
Red A.
7/26/2021
Professional and fast responsive service. Highly recommend. Repaired my clogged sink drain and made suggestions to avoid future issues.
Shanee A.
Shanee A.
7/13/2018
GREAT COMPANY and customer service!! on Wednesday my company had a issue with our pluming something that happend through our AC unit. Anthony and i forgot to get the others guys name came out on Thursday to fix it! Not only did they fix the one problem we had with our sink but they fixed the other bathroom as well and for such a good price i was shocked!! thank you guys so much for your help i 100 percent recommend this company to anyone who is having pluming problems!
Thanks again.

- Your friends at the Preowned building:)
Steve G.
Steve G.
08/02/2021 12:00:00 SA
We just bought a new home in Long Beach and of course we couldn't get the gas turned on because of a small leak. My wife's friend told her to call Parzival because they would get the job done right and quick. Sure enough, an hour later Carlos and Ivan were at my door and knocked it out in no time at all. Even helped me expedite the gas service appointment! If you need some plumbing work done, call and ask for Carlos Marin!! Won't let you down!
Sampath N.
Sampath N.
12/20/2022
Parzival provided a quote and showed up quick at my home to detect if there was a sewage leak. There wasn't any. But they reduced the price structure on the go and also allowed me to add a coupon. Great professional team with empathy.
Neil W.
Neil W.
02/03/2022 12:00:00 SA
Amazing service! My technician Justen was extremely friendly, thorough and professional. He took the time to explain his work and what needed to be done. The thing I really appreciated was even before he showed up the text communication with the office informing me of when he would arrive and a photo of Justen so I knew who was showing up to my house. I would highly recommend Parzival Plumbing for any of your plumbing needs!
Sara I.
Sara I.
12/27/2014
Recently, I moved into my new apartment and within a week the toilet started acting up. The landlords called out a plumber and they basically told me that I needed to hold the handle down longer for it to flush correctly. We tried everything and it was still acting up. Then the oven died. I called my landlords and they quickly ordered a new oven but when it got here the installers wouldn't install it because there was an issue with the gas line. My landlord called 15 plumbers to come out and repair it but ALL of them couldn't come out for a week. I remembered that I had used Parzival Plumbing a year ago and was very happy with their work, so I gave them the information and I am so glad that I did! Thomas showed up that evening to fix the gas line so I could use my oven. I asked him if he could look at the toilet and tell me if there was anything he could do to fix it or if it needed to be replaced. He determined that the toilet definitely needed to be replaced because it was leaking. After getting the okay from my landlords, he came back and installed my new toilet! Yay!!

During the whole process of the gas line repair and toilet installation, he called and/or texted to let me know when he would be arriving at my house. I really appreciated his upbeat and positive personality, clear communication and kindness.  I will definitely call Parzival Plumbing again and refer them to my friends and family!
Donna S.
Donna S.
12/19/2016
Parzival Plumbing is fantastic!  I called them because they advertise and are a business member of the Friends of the Costa Mesa Libraries.  I found that they do a fantastic job with plumbing problems, but also support and give back to our community if you mention The Friends when they are doing their work.  Thomas is friendly, professional, knowledgeable and efficient.  What more can I say?  He did a great job and we were completely satisfied!  Thanks, Parzival!!!
Gary S.
Gary S.
8/23/2017
I needed help with a leaking toilet and called Parzival based on their reviews.  Chris came out to the house on time and quickly fixed the problem.  While he was there I asked him to check the water pressure which turned out to be way to low.  He quickly fixed that too.  I'm a very happy customer.
Charles W.
Charles W.
02/04/2015 12:00:00 SA
Thomas was great to work with.  I have a rental property and the tenant had a clogged drain.  Sounds like a cinch for a professional plumber right?  Well Thomas spoke to me at night when I called him and showed up the next day.  It was a 2 sink master bath that drains to a single pipe.  I guess the challenge is getting a snake to go down.....Well it took a couple of hours (longer than expected) but Thomas honored his original estimate.  Everyone is happy and clearly Thomas is a man of his word. Yelp can be so incredibly helpful.  This is how I found him!!
Darrell N.
Darrell N.
01/01/2020 12:00:00 SA
Called Friday night with an urgent sewer backup.  We were told they would promptly call back to let us know if or when they could come out.  5 days later still no call.  We found another plumber that promptly calls back.
Charlene A.
Charlene A.
1/22/2016
Their first name is INTEGRITY! Keep that in mind when looking for a plumbing service. Responsive, on the spot!
Kyle M.
Kyle M.
01/10/2015 12:00:00 SA
Thomas fixed our drain clean out, he did a great job, we are going to be using him again to move a washer dryer valve and drain out. Would recommend him to anyone looking for plumbing work!

1/8/15 update

He came back to move the plumbing for my washer dryer so that I could get the machines to fit in my closet, he did a great job very professional. He unlike some other plumbers has a standardized price book so I know his prices are fair and predetermined.  Again second time around would give five stars and recommend him for plumbing work!
David R.
David R.
8/16/2021
So for the record I did not do business with this place, but I would. I needed something done at my house that this particular company didn't do so when I called the owner he went out of his way to talk about this specific type of service and what I should look out for and who he recommends in the area that does it better than others. The guy I spoke with was awesome, he literally went out of his way to make sure I knew the pros and the cons of this type of job and I got a feeling that the person on the other end of the phone must really truly did care about his clients.

This is not something you normally see from this industry and I was very impressed. When I need a plumber I will be calling this number back!
Steven E.
Steven E.
1/15/2022
Thomas and his technician trainee came out early Saturday morning to fix some issues we were having with our sink. He and is trainee were courteous, friendly and kind. They kept me informed of what was going on and fixed the issue in less than a hour. I would absolutely call them again if I had any other issues.
Joe A.
Joe A.
11/05/2022 12:00:00 SA
So glad I have a plumber I can rely on now.   I used Parzival plumbing in July where what I thought was a slab leak turned out to be a shower valve.  This was a great relief as the cost was a fraction of what a slab leak would have been.

I called them for a what I thought was a plugged sewer line and again it was found to be a more minor problem.   While Ben was here I asked him to check a slowly draining sink.   He found he had to replace just a couple parts and now it drains beautifully.  

Parzival Plumbing is a pleasure to deal with.   I will use them every time when things go wrong in my old Mid-Century house.  I recommended them to my Dad.    A good plumber is great to find!
Khurram I.
Khurram I.
3/13/2022
I had bad to an ok experience with couple of plumbing companies before I found Parzival. I must say they far exceeded my expectations and I encourage you to give them a shot. They have a very transparent pricing and will definitely not try to screw you over. I will not hesitate to use them again. Thank you guys. I appreciate all the help and great job!!!
Thomas S.
Thomas S.
11/27/2015
Had a great experience with Parzival Plumbing, Thomas couldn't have been more professional, very methodical in resolving a difficult drainage issue. He is clean, organized and has the latest technology. We ended up having to scope our drain and found the area which was creating our problem. Thomas was very transparent with solution and costs and I felt he was a value and would highly recommend his services. He will be my first call when another plumbing issue comes up
John W.
John W.
12/30/2015
Thomas was great.  How would I define great:  professional, thorough, respectful, understanding...etc.  It's tough when you buy a home and things start to go sour.  Thomas was understanding of our situation, presented a few potential options, and worked hard to not only come up with a solution, but the right solution.  He did great work and I now have a trusted plumber that I can call on in case of not only emergency scenarios but I know I can count on him for future proactive projects!!  I highly recommend Thomas and Parzival plumbing!
K W.
K W.
02/09/2022 12:00:00 SA
We had issues with our bathroom sink so we contacted Parzival Plumbing to get someone out. I honestly don't think we have ever received such incredible service from a home services provider. Everyone from the person who answered the phone to Thomas the owner and the technician was so friendly, accommodating, and professional. They even got back in touch with us to say they could come sooner than originally planned which rarely happens when dealing with these types of things. The problem was fixed in no time and at a very fair rate. Don't hesitate to use Parzival for your plumbing needs.
Ella D.
Ella D.
02/03/2023 12:00:00 SA
We feel like we've finally found the plumber who has it all.  This review is overdue, I originally contacted Parzival on Halloween 2022 due to a clogged shower drain.  First thing I was shocked to find is that they did not charge an initial diagnostic fee or fuel surcharge just to have someone come out and give a price estimate.  From other plumbers I've contacted in the last year, that seems to be rare.  Cody was our plumber, came out that same morning, and he was so easy to talk with, very knowledgeable, and patient with my many questions.  He explained exactly what he was going to do, reported back with the issue and pricing, and then after authorizing the repair, he fixed the problem.  I was so pleased with him that I asked if he could also give us a bid on a larger project -- a sewer drain re-route due to a bellied pipe in our kitchen.  He made time that day to give us a quote, and even contacted the company's owner, Thomas, to come and review it as well.  Together they spent at least an hour taking the time to perform measurements and run their own CCTV before giving me a very detailed price quote for the project (no charge for their time or CCTV in making the estimate).  Some contractors can be so patronizing and pushy in their sales, but not the Parzival team, they were pleasant and informative.  I had gotten quotes from four other plumbing companies for the sewer re-route job, and Parzival's pricing was upfront (no lurking hidden costs) and very competitive.  They were also not afraid to work with city inspectors, and did not estimate a higher price to do the job with inspections by the city and Costa Mesa Sanitary District.  I was trying to work this project into a short window of a larger landscape remodel (after the concrete and landscape had been demo'd, but before the new concrete was poured), the office was very responsive and able to meet our scheduling requirements.  I also was so impressed by their honesty - part of the quote was to repair the stucco on an exterior kitchen wall.  It turned out there was a miscommunication between Cody and the office, Parzival doesn't do stucco repair.  Cody could have just told us we were out of luck, but he found a licensed stucco installer who could come over the weekend to patch the kitchen wall, and then offered to deduct that cost from our bill.  He took something that could have been another headache, and presented a very reasonable solution.  When things don't go according to plan, the way that it's handled tells you if you're in good hands.  They're now my go-to plumbing company, I highly recommend them!
Michael S.
Michael S.
9/21/2019
I can only tell you one thing.   The best of the best.  Thoughtful, competent, professional, timely,capable,in one word extraordinary!!!!
Pick your phone up and call right away.
Kelly R.
Kelly R.
11/21/2022
We had Parzival install a ball valve to our rear sprinkler system about 7 months ago. Recently it developed a leak at one of the PVC joints. They came out and repaired it at no charge even though it ended up needing a total replacement of the entire setup. Big thumbs up to Alma, Ben, Gunner and the entire Parzival staff. Very professional, knowledgeable and great to work with. Highly recommended. A+++
Hecate L.
Hecate L.
9/22/2021
After putting my home up for sale during the inspection process there were some plumbing items that needed to be fixed. The tankless water heater needed a pipe attached to it for any emergency run off and there was a small leak with the downstairs toilet as well as the kitchen sink. We called Parzival Plumbing, left a detailed message and in 20 min. they returned my call setting up a next day appointment to fix the issues. I had called 7 other plumbing places, 6 of which did not work with tankless water heater, and the other could not come out for 3 weeks. Parzival sent out two very polite plumbers one was being trained on the job sites. They were so polite that they even asked us if it was ok that he was training someone. Both men were dressed in clean uniforms, had mask on and their own booties for the shoes. They fixed all the issues thoroughly, professionally and had so much integrity.
Despina C.
Despina C.
07/05/2018 12:00:00 SA
The absolute best plumbers in the world. These guys listen and their customer care is exceptional from start to finish. Their plumbers are professional and they have great tips for general maintenance. Do not hesitate - hire them.
Frank P.
Frank P.
03/03/2023 12:00:00 SA
Ben from Parzival arrived on time, installed a faucet that needed replacing,  was quick, courteous, and efficient - everything went perfectly.
I've used Parzifal forever, and I trust them.

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