Terry L.
01/07/2019 12:00:00 SA
I had an appointment with Ken to install an electrical outlet for my newly-purchased Tesla last Sunday. In the morning, it was raining cats and dogs, and I wanted to call and confirm the appointment with him. However, at 8:30 AM, Ken called and said he was on his way. He got here on time and started to work immediately.
The job turned out to be more difficult than initially thought. Our electrical panel is on the right-hand side of the garage, and the electrical outlet is on the left-hand side. The distance between them is 50-ft. The wires need to run through the top of the garage with many turns. This wasn't expected because Ken only bought 35-ft of wires based on information I had provided earlier. Without any complaint, he went to the nearby Home Depot and bought the required wires and circuit breakers, and continued to work. Finally, by 3:00 pm, the electrical outlet was installed exactly in the spot I wanted. The work was done perfectly.
I really appreciated his flexibility and professionalism. No matter rain or shine, I feel I can depend on him to show up and fix my problem.