Seth F.
09/10/2012 12:00:00 SA
I had a drain issue. Mike fixed it. I was happy.
I had a drain issue in my bathtub and was pretty desperate to get it remedied. Michael called me the day after I called him and I'm glad I waited, because I had another service come the day I had made my run of calls based on listings reviewed on Yelp.
Let me first say, Michael the Plumber is worth the wait. He's local and has only himself as staff to solve patient customers' problems. My first plumbing serviceman came the day before, all the way up from Fremont or Sunnyvale, I think. He was a courteous gentleman, willing to put on slip on socks because of the carpet, and gave me the low-down on what the problem might be and how he could fix it. Two suggestions were made, both of which added up to either $275 to $350 including some citrus coating that at the time seemed pretty unnecessary; It's the drain of the house, with excrement going down it. No need to glorify that smell with some lemony goodness. I told the plumber I will take the quote and call if I find he was the fairest price.
The day after, Michael called. Michael told me his availability, and it worked within my schedule. He came promptly, in fact I was late and he came early, so we made new plans, closer to when I could make it now that I was running late and he adjusted. I showed up to my place, Michael showed up minutes later, he knocked on the door and greeted me with a fist bump and a smile. He took his shoes off at the door, came into the bathroom and made a quick assessment of the issue and said, ...should be an easy fix.
Michael was very eager to show me how he does things, and suggested to me some tips in how I can solve basic plumbing issues on my own without the need for a plumber. I was eager to take in all that he was sharing and made sure he knew I was very appreciative. As we made our way around the property Michael pointed out things I should be aware of like where drain pipes are and proper water flow through them. I felt like I could handle a lot more with what he told me by myself.
If you are in need of a plumber, please don't hesitate to call Michael. He's very knowledgeable and willing to be flexible with your time and his own.
Price: totally reasonable and better than everyone else.