MB Plumbing Heating & Air Conditioning

These guys saved me from permanently losing one of my Grandmothers earrings that had been passed down to my mother and then to me. They came the same day I called and were able to retrieve the earring that had fallen out of my ear in the shower and had been promptly washed down the drain completely out of sight despite my desperate attempt to find it. I really thought it was gone for good and it would have been without the prompt assistance and expertise of MB Plumbing. I highly recommend that for any plumbing problems you encounter, you should give them a call and let them provide you with the same great service that I received.

I needed to fix my malfunctioned air conditioner, so, I went online to look for a company to fix it. I found MB plumbing, Heating and Air conditioning along with other similar companies. I chose MB Plumbing, Heating and Air conditioning because of their stellar customer reviews/ratings and they did not disappoint. Experience has taught me to be skeptical of service companies, I was very skeptical when Warren came to my house to assess the problem and recommend solution as well as the cost. I made him aware that I was skeptical of the work he said he would do but he kept telling me that his company's reputation is very important to him, that he would do the job well and that I would be totally satisfied when the job is done. Well, I didn't completely believe him but I went along with his recommendations because of his company's very good customer reviews and they delivered on their promise.
The owner of the company, Mark Ballard came to my house after my new air conditioner and furnace was installed to inspect the work that was done to make sure it was done correctly. After the inspection, he told me that he found two areas that needed to be touched up; he said that he wants perfection and therefore would send his workers/employees back to my house to touch up on those two areas, and he kept his words. I'm amazed that there are actually good companies and honest business owners out there.
While in my house to inspect the work his employees did, Mark himself replaced my old broken bathroom faucet with the new one I purchased, totally free of charge. I still couldn't believe it, this company has good moral principle which is very rare these days. They are NOT into ripping people off, they are a keeper in the circle of friends as there will always be need for them.
I strongly believe in customer reviews, I make decisions on what to purchase based on them and I am yet to be disappointed. Warren, you were right, I am very pleased; thanks to you and Mark for running an honest company.

I recently moved to the area and had to have a number of plumbing and heating issues looked over at my new place. Experience taught me to be skeptical when it comes to dealing with this sort of stuff. Mark Ballard Plumbing and Heating came out and took great care of me. Gabriel and Roger did an excellent job at very reasonable prices, and when there wasn't a problem (or a simple solution was enough) they did not try to sell me stuff or take me for a ride. I have dealt with them several times now and they just seem to run a good, wholesome, honest business and on top of that, I appreciate their friendly, personable approach. These will be my go-to guys going forward and I am happy to recommend their work wholeheartedly.

We had used MB before for plumbing issues so when we needed a new HVAC system choosing MB was a no brainer. We needed extensive work including asbestos removal and new ducting. MB handled the scheduling for everything. Everyone was professional and on time. Looking forward to a nice cool summer!!

This company does excellent work and the customer service is impeccable. My AC stopped cooling late Saturday night, so I began calling Sunday morning. After calling six companies who were either closed or understandably booked, managed to get an appointment for Sunday evening. Mark (who is the owner) called me at about quarter to 6 to say he'd be here in half an hour. He showed up fifteen minutes later and was smiling and completely pleasant. He diagnosed the problem (bad capacitor) and luckily had the part on hand. The AC was back up and running within half an hour. I will absolutely use this service again.

I found this company on yp.com and they had several excellent reviews. Needless to say, they stood up to the reviews. Excellent service all around!!! Made the call for AC service. Kelly the Operator was kind and answered my questions. A window of 3PM to 5PM was given for their arrival and Warren, Service Manager, made it at 3PM sharp. He was very knowledgeable and courteous. A+!

After having had a frustrating warranty repair (or lack thereof) experience with Walton's HVAC, it was refreshing to have Mark arrive promptly within several hours, and have the air conditioning unit operating within 30 minutes.

I totally recommend Mb for AC repairs.

Mark and his staff are always professional and polite.
I had a leaking valve on my outdoor pool shower and I had been using a bucket to catch the water. This got old having to empty a five gallon bucket on a daily basis.
I called and Mark Ballard himself personally came and took care of it for me. Reasonable prices, no hidden charges, and that great customer service I mentioned earlier. We have also used MB for our HVAC system as well with the same experience. Great company, great people.

Amazing company highly recommend they are very friendly,knowledgeable and affordable they give you many options to fit anyone's budget

I have been using MB Plumbing Heating & AC for several years now and they have made sure that my AC and Furnace are working efficiently when I need it most. When it comes to repairs outside of routine maintenance, they have been honest about what is needed and what can be deferred to another time which is greatly appreciated. They also take the time to explain and provide evidence of any issues which makes it much easier to make a decision since I don't have to worry about whether or not they are up-selling me. I will continue to use MB for the foreseeable future.

Anyone looking for air conditioning repair/service or just a whole new unit you must call these guys

Today I accidentally looked my granddaughter in the car and I was panicking. These 2 guys (Tai and Frankie) were working across the street putting in a new air conditioner came running over without me asking
They put a easy-up over my car and started trying to get my doors unlocked. Firemen came and ended up getting my granddaughter out but these two guys were awesome and stayed there the whole time !! This company hires some really great guys !!
I am forever in debt to these guys. What men of character. Thank you Tai and Frankie for stepping in and doing something. This is something that is missing these days. It is nice to know that these are people out there that will help without ever asking

I had a terrible previous experience with Appliance Repair Pros Inc. They charged me $395 for doing absolutely nothing. It is not easy finding people who are honest and trustworthy. The second I met Gabriel, I knew I could trust him. Gabriel showed me the things wrong with the AC unit and how Appliance Repair wrongfully charged us. I could not imagine going to anyone else for any other problems around the house.

Had them come and give an estimate on my broken air conditioner that come to find out was totally fraudulent. Quoted anywhere from 7000-20000 to fix/ replace my air conditioner.
Got a second opinion and found out all it turned out to be was a loose cord. Cost me $200
Shame on You Gabriel.

Love this company! A.C. went out during summer HEAT and Mark came out the same day I called him and got me back up and running. I had never had any services done on my A.C. unit(first time home owner), so Mark educated me on the need for regular maintenance. A few days later Cody came out and thoroughly cleaned and updated everything that was on its way out with my A.C. unit. Mark and Cody explained things great and were so personable. Their book keeper Kelly was even great with customer service. I will continue to use them in the future! I definitely recommend them! Honest, efficient and great customer service! Never once felt like I was being taken advantage of.

We needed a complete replacement of our HVAC as the house we moved into had a 30 year old system. Gabriel came out and explained a lot of details and answered all of my questions. Later that day he gave me a quote that was better than two other companies that had come out (always get at least 3 quotes and negotiate price). The whole system; outside compressor, furnace, new ducts was put in in just a couple days and the quality of work was excellent. They've got good guys working for them. I've waited a few weeks to write the review to make sure the system works good and it's excellent. My gas and electric bill is lower due to the efficiency of the system and we are 100% satisfied with our decision to go with MB.

I have been doing business with Mark Ballard (MB) for over 10 years now and on top of being honest and fair, you will find that Mark, Gabriel and Warren are 3 of the most knowledgeable professionals in any service industry that you could encounter. Last month, my tenants reported an a/c unit leak from the attic and my home warranty company sent out a vendor that wrote up an additional $1000 in upgrades, modifications and tests that weren't covered. I called MB for a second opinion and Gabriel went out to my rental property later that afternoon. He assessed the problem, emailed me pictures and called me to explain my options for repairing the problem. It turned out that the upgrades were unnecessary for the type of repair needed (according to CA state law) and Gabriel was able to get the parts and have techs ready to service the unit faster than 2 other local vendors, which was crucial during the heat wave, so I took the cash out option with my warranty company and scheduled the repairs with MB, but as my luck would have it, the job had to be stopped when water damage remediation became necessary. To my surprise, even after the job was abruptly paused, the MB techs made sure that they secured all of the cords, sealed off hoses, ducts and parts of the system in the attic, cleaning up after themselves so well that the insurance adjuster noted it in his report. Also, during that time, Gabriel called me to see if everything was going well with the additional repairs and to let me know that they would be ready to pick up where they left off as soon as I gave the word. This really meant more than I could put into words, during a time that was stressful and frustrating. Kindness, compassion and quality service in a timely manner from your neighborhood plumbing, heating and a/c company, imagine that! If you are in their service area, you'd be silly to look anywhere else for repairs!

Mark and his team have always been TOP NOTCH. I have been using them for a few years now and I wish I could give more stars than they allow. I too work in service, a different type, but all the same. You know when the work is done 100% right and you can count on them if for some reason something goes wrong.

Mark (Owner) came to my house on a weekend (Late because of several other calls) and he was able to get me out of a jam. I wanted to give him a tip, but he wouldn't allow it. So I am writing this review because he deserves more. THANK you MARK!!

We originally read reviews on this company on YP.com Normally, I check here first, which had no reviews for them. Because of this, I feel compelled to write a review.

We were lucky that we were able to get an appointment for the same day during a heat wave. We were the last appointment and he was running late but called to let us know. When he showed up, he was very nice and knowledgable. The prices were reasonable and, most of all, we would definitely do business with them again.

Thank you!!!!

As a minority and first-generation immigrant woman, I often experience overpriced quotations from contractors or technicians. I read a lot of reviews and research after our tenants texted us about an A/C issue on a late Friday afternoon. All A/C repair companies that work 7 days a week charge very high fees. Some of them even had very bad reviews from our neighbors on Nextdor or Facebook. Despite this, the earliest appointment I could get was on Tuesday. Luckily I found MB Plumbing Heating & Air Conditioning through Nextdoor. They were recommended by a lot of our neighbors. They work on Saturday and told me they could go to the house the same day afternoon! Even better, their fees were reasonable. The technician was very honest and efficient. I was so grateful. They have an amazing team. I will highly recommend them to everyone in the area.

MB Plumbing was referred by a handyman who was unable to do our job. Prompt service, good work. and received a followup call afterwords to make sure they provided good service.

I have been using MB-Mark Ballard Plumbing, Heating, Air Conditioning Company for several years now.
We purchased our new whole house heater, air conditioner and had complete duct restoration.
Today the company came out a did a free whole house plumbing check, that came with my yearly service agreement.
They repaired a couple of items and really helped me out.
Since I have been using their service, I have had kind, friendly and professional people. They are very fair with their pricing and I really trust their work.
Thank you

This is a family owned and operated business and it shows. You can always tell because small businesses care about making sure you are well serviced. They don't come in and find ways to make more money off you. You know the companies that charge you an arm and a leg and you feel like you're being swindled by a sales rep? Well you are being taken advantage of. It is nice to know that there are still trustworthy and honest businesses in the world! Highly recommend them, we have used them for years.

A+ again. Same day service even on the weekend. Reasonable prices. No surprises. These are the go to guys for all your plumbing/heating/ AC needs. Warren is a excellent technician.

Update:

Mark came back out and checked the work for the whole job. He personally fixed anything he was not happy with and made a few repairs to the house that were not part of the original job.

He assured me that the plumbers who performed work on my house have not worked for his company for almost a year. That is definitely reassuring.

He obviously cares about his company and his name and I respect that.

Unfortunately we have had nothing but problems with the work this company performed.
The plumbers were all very pleasant, and easy to work with, but I would not recommend them for plumbing services. We have had to call them back out to fix leaks 5 times in a year and a half. I wanted to like them, but just can't.

To their credit, they have come out and fixed the issue each time. I appreciate that.

My mom lived in Riverside for over 50 years and she has used Mark Ballard of MB Plumbing, Heating and Air for years. She always told me how wonderful he was, but I got to experience it first hand when her heater wasn't working in March. He came out personally to help my mom, and made her feel special--like family, when he spent time listening to her. They replaced the heater within 24 hours (which was a blessing as my mom got very cold easily) and even put in a new A/C at a GREAT price since her appliances were old. Sadly, I lost my mom in April, and Mark was so kind to come back out to fix a shower fixture a week ago and he had to go to 3 places to find a part and was there all day and went ABOVE AND BEYOND. I wish more people were like Mark--the world would be a better place! This is a company you can trust!

It was the hottest day in the IE and our A/C unit went down. I called several companies from Yelp but MB was the first to respond. The owner Mark showed up and assessed the problem, he gave me an installed price and had our unit repaired and running within the half hour. He also came into the house and checked our upstairs and downstairs thermostats and filters at no charge. I could not be more pleased with his service and courteousness. I would recommend MB Plumbing and Heating/AC to anyone.

It was 105 degree day and of course the air goes out. Call MB air, they came out the same day even earlier then first quoted. Gabriel arrived and fixed the issue and didn't over sale. I've been self employed for over 31 years so I more then understand your last job is your best job. Meaning everything flows from your honesty and professionalism. Do yourself a favor and give these guys a shot, the girls at the office even gives you a courtesy call to let you know the tech is on his way so your not stuck waiting. There my heating/air tech for now on.

Mark is really excellent at his craft. I have been working with him for almost 5 years and he is reliable and does great work. He keeps the units at all of the properties in excellent working order and fixes things BEFORE they break. You might think a maintenece plan is a rip off but this keeps big problems from happening and can prevent emergency calls.

He has also replaced and installed new systems at multiple properties for me. Fair price, great work... and he is a great guy!

Look no more!

I've been using MB for pretty much all of my HVAC and plumbing needs since I moved to Riverside 2 years ago, and I don't know why it's taken me so long to leave their entire operation a glowing review. Every single interaction I've had with them (and there have been many... that's what you get when you buy a house with very old pipes) has been incredibly pleasant and professional. Their rates are extremely fair, they are always on time, and their techs are not only knowledgeable and honest but are also genuinely nice people. If you need anything HVAC or plumbing related, do yourself a favor and call these guys!

I have been using MB Plumbing for years. Mark and his staff have repaired our AC, put in new faucets in our bathroom and Kitchen, fixed plumbing leaks and unclogged our kitchen drain. Mark and his team are professional and honest. I will continue to use MB Plumbing for all my AC , Heating and Plumbing needs and highly recommend them.

I left my 1st review about the owner of the company Great service An excellent job once again thanks for my hot water heater

I am absolutely happy that I chose MB Plumbing Heating & AC for my new A/C Unit because their team is so pro-active and will do their best to accommodate customer's requests. I wanted my A/C installed in just a few days ( 2 days) and Gabriel Grihalva went out of his way, stepped up the plate to make it happen. Audrey is also highly instrumental in moving people.
I love the fact that there are still people who are dedicated to their jobs and conduct themselves with honesty and compassion. They definitely exceeded my expectations.
I am so looking forward to have my new A-/C unit installed. And a great deal he did provide me! Gabriel gave me a clear, and easy-to-comprehend explanation on what is best for my need.
Kudos to the MB Plumbing, Heating & A/C Team. I will definitely recommend you with flying colors!!!

Arrived promptly and got to work installing a bathroom faucet. The tech had some problems with the installation so it took two hours. It's a pedestal sink and is a little tricky. I was supposed to get a call back with a rate estimate, that never happened. The bill was $168 and the new faucet works well and looks great.

I highly recommend these guys. Unfortunately i have had to deal with a few heating and ac companies. These guys by far have been the best. Thank you so much we really appreciate it

Had a toilet and shower clogged in an upstairs bathroom. Mark was able to come out and fix the problem in a professional and courteous manner. He is very friendly and helped resolve our issue. He even used a camera system to see what exactly was blocking everything up. If you are looking for a honest plumber then called Mark! Thanks again MB Plumbing! Will use your services again next time!

We called Chuck early on a Saturday morning after we woke up to a leak in the upstairs bathroom that was dripping through our ceiling. We called him and he said that he'd bought out within the hour, which he was. He fixed the issue, clearly explained the problem, and he was done within an hour or so. Very professional. It can be scary calling someone on a Saturday with a plumbing emergency because you expect to get ripped off, but he was not that way. I highly recommend MB plumbing.

We actually used this company a few years ago to replace our HVAC system on a two story house we lived in, I must've forgotten to review at the time!

I've recommended this company to several people over the past few years and will continue to. They were professional and punctual, and did the work at HALF the cost other companies bid (our system went out on Memorial Day, so I'm sure the other companies were trying to gouge us since we needed to replaced immediately during the summer.)

After they completed the work, they cleaned up everything and left the house and garage exactly how they found it. I've dealt with a lot of contractors over the past 10 years, none have been as good as MB!

I wanna start off by saying thank you to mark (owner) himself he came down to solve some issues we had he took care of me and also Gabe he has made this a easy transaction from the day we signed everything till now ...now everything from the install was great had a few bumps along the way but Gabe answered all my questions and request these guys went above and beyond to make me happy im glad I choose them to do my full install my house is cool and fresh for the summer I highly recommend this company for any air conditioning needs again I appreciate everything that mark and Gabe have done thanks guys ill be using you for yearly maintenance you won my business

I had the pleasure of speaking with Mark this morning. I told him I needed somebody to come out ASAP! He said that he can have somebody out between 12:00pm-3:00pm. I asked him if he can have somebody come out earlier he said maybe 12:00pm. I said okay.... He called me back within 5minutes and said he would have somebody out in 15 minutes! I was so impress and happy! Try living in Riverside with 100 degree weather without AC for a night...

My technician was Gabriel; he is very professional. He immediately got to work; unfortunately for us it was our motor that had went out. No hassle with this company whatsoever! He gave us a price and thats it... none of this plus labor crap plus that like other company's. We kind of knew it was something major since our fan wasn't working :-/. He had all of the parts with him he got our AC unit back to working in record time!!! I signed up with them for the yearly check up as well! Gabriel was amazing! I will for sure recommend MB Plumbing to all of my friends and family!

This is a great HVAC company. They are very honest and do great work. The service manager Warren Brown is the only person who has been able to diagnose what was wrong with my air conditioning. We had two other companies come out at different times and neither of them were able to figure out what the problem was and they said that the unit was fine despite me telling them that the house was not getting cool enough. Warren was at my house for less than 10 minutes and he was able to diagnose the problem and realized the issue was with the motor and the condenser outside. Also the previous owners of our house had told us that it was a brand new air conditioner replaced in 2015 but Warren realized that it was a lot older than that and was actually replaced in 2009. So we had to get a whole new unit. The guys Who came for the installation the next day were Daniel and Gilbert. They were a great crew and did an awesome job with the installation and did not leave a mess. They were also very respectful of my newborn baby and did not make too much unnecessary noise. They worked very quickly and efficiently. I am very happy with their service and would recommend this company to anybody who is looking for an honest HVAC technician who does great work. Thank you Warren and crew!!! My family owns a lot of homes/rental properties and we will be using you again

We had some problems with the upstairs AC thermostat panel not turning on. MB was able to have someone come out the same day I called! So thankful they were able to come so quickly. Gabriel was very kind and informative on what the issue was in my home. The problem was fixed in a timely manner and Gabriel made a few recommendations on how to keep my AC working properly. I will be choosing MB for our future needs!

We called because our central air was blowing warm air. Warren rapidly determined it was because the 220V breakers for the rooftop compressor unit had tripped. I was embarrassed to have called him out for a tripped breaker, as I should have known better, but the fan still running threw me off.

After coming out on a Sunday morning Warren was reluctant to take my money! So he suggested during the work week he would have a guy come out and clean out the compressor coils, then I would pay him for a service cal. What a nice man, plus thoroughly honest and competent. We have a new favorite plumbing and heating firm.

Do not hesitate to do business with these folks, the kind man I dealt with is the manager, so I'm sure the entire business is simply intent on making a living without ripping people off.

My highest recommendation!

I had a broken pipe in my front yard, and I spent all day digging up my yard. I tried fixing my broken pipe myself, however once I finally came to the realization that I was not a plumber, and needed help from an expert... I called Mark at MB Plumbing. Mark was super helpful over the phone, and was at my door in about an hour. Mark fixed my broken pipe in no time flat... Mark was very reasonable in his price, especially for rushing out on such short notice... If your looking for a plumber, stop looking at other reviews, and call this guy!!!

In regards to MB Plumbing, Heating, and A/C, I had an experience worth writing about. Bottom-line...we had an agreed-upon price on an install of a condensing unit. As it turned out, additional work was needed that was missed. The installer reviewed the facts and consulted the Boss. Their response....they would remedy the situation at no additional cost to me. MB Plumbing, Heating, and A/C stood by their original price! My wife and I are hardworking regular folks and we recognize good businesses when we see them. Mark Ballard and his installer Gabriel Grijalva are men of their word.

Lifetime Riverside Residents

Great service from the time I called them to the time the technicians came out to work on my house. Had a plumbing issue first that ended up not being an issue. No charge for them coming out. Second issue was HVAC service. Service was great. Both techs were courteous, friendly and fast. They are my go to plumbers and HVAC service from now on.

Simply the best! I've had them do plumbing work, repair, replacement work on our home and my mothers home. They are always friendly, courteous and most important, efficient. They show up on time and do the job right the first time. I highly recommend them for plumbing work and for heating/AC. I had them replace the entire AC system at my mothers house and it works phenomenally!

Our A/C decided to go out on the hottest day of the year. After 2 days we started calling around to get it checked. Every place we called told us they can be out in a week..living in a 90 degree house was not an option..we decided to leave our frustrations and get dinner. While waiting at a light the MB van passed us. I got the number and immediately called. I explained what was going on and the woman apologized they could not come right then, but how about tomorrow (today). I was thrilled. They came out today had our air working in 15 minutes and the cost was so reasonable. I would recommend them to all my friends and family!

Have had the setup for just over a month, so have been able to test the heating, tankless water heater, and today it got above the 90 degree mark, so now have been able to see how the A/C works when needed. All have been working great, and so glad I had the furnace/air handler moved to the garage. Combined with the variable speed motor on the air handler, I can barely hear it running, and I even have the door right next to it open into the house from garage.

I am not one to Yelp, but this company deserves it. Mark and his crew are amazing! I have called on them a few times to help with my parents' air conditioning and heater. They show up on time, are dependable and did a fantastic job. I am so grateful that Mark was able to get the air working again in the hot summer and when I called back in the cold weather to fix my parents' heater, they stepped up immediately and fixed it. What a relief to have a company to rely on and do good work. We will definitely recommend MB Plumbing Heating & Air Conditioning to others and will use them again in the future. Great people, great service, great pricing. Five star all the way!!

Five stars all the way. Our air conditioner went down during the recent hot and humid week in the middle of June. Mark and David came to our home and they were very professional and polite! Within minutes, the problem was diagnosed and probably less than thirty minutes, the job was done. I was afraid it would be the compressor, but thankfully, it was not. The job was done at a very reasonable and fair price. No games, no BS, just great business!

As a matter of fact, these guys weren't our first choice, nor our second choice. They were our 5th choice when it came to repairing our A/C. They are now definitely our number one choice from now on. All other choices were five stars themselves, but MB were the only ones that came through. One business didn't want to talk to anybody for a week, another couldn't figure out if they took credit cards or not, the other was more interested in selling me a membership and the fourth had a basic voicemail that sounded unappealing.

This business was on top of their game. From secretary, Kelly (if I misspelled, I'm sorry), to Mark and David, they handled everything professionally! When we called at the end of one day, they were out the next. They stayed within their promised time, they communicated well and just overall really nice!! Thank you MB! You guys rock!!

Warren came out and took a single look at my furnace and knew what was wrong. Fixed it in minutes and had my heater up and running . Honest company with a great response time . 10/10 would recommend the services they offer .

I have been a dedicated customer with MB Plumbing since June, 2009. I remember the month and year because I had just had a new baby and it was extremely hot. My AC unit went out, and I knew I did not need a new unit because up until that summer, I rarely used my AC. This summer was different because I was on maternity leave, so I was home all day. I called different companies and received over inflated estimates. I was told twice I needed a new unit. I was also given a repair estimate of close to $2000. I was becoming desperate and frustrated. Then one day, I called a number I thought was to an AC Mechanic, and was told by a very nice lady I had the wrong number. It was then she told me that she knew a very honest AC Mechanic and referred me to Mark Ballard. I called, he came out and found/repaired the problem for about $120.00. I was beyond relieved and grateful for his quick and honest assessment and work. I've been a customer since. This past December, I needed work in my Heating unit. Since it was Christmas time, I was going to delay the repair until after New Years. MB gave me the opportunity to split the payment into two installments. It worked out wonderfully. We were nice and warm for the holidays. I would highly recommend MB Heating and Plumbing!!!

Had called the day before for some work to move a gas line in the kitchen. They showed up the next day on time and super helpful, courteous, and knowledgable. Thy had the job complete in an hour and check to make sure everything was in good working order. Great crew would highly recommend.

My husband and I called several local companies for estimates in replacing our AC unit. Come to find our issue was much larger than we expected. (removal of Asbestos, ducting etc) We sat down with Gabriel and discussed the necessary repairs and options. He outlined every repair in detail. He was patient and knowledgeable with all replaced parts and the company's history. We were impressed by his customer service. There was a delay with another company for the removal of Asbestos and the installation of new ducting had to be put on hold. However in the meantime, we still received the installation of the entire new unit from MB. For some reason hot air was still coming out and in that moment, Mark (the owner) came to our home after hours to take care of the issue. Another gold star for customer service. Finally, the Asbestos from our attic was removed and the great fellas from MB, Saul and David, came and completed the last installment of replacing our AC system. They were phenomenal! They made sure to leave no mess behind. They were careful with noise and dust while I was home with my baby. Gabriel came back to our home after a week to follow up on our new air system. And I say, it's working AMAZINGLY! Overall, I would highly recommend this company to anyone. Their attention to customer satisfaction and work product is outstanding! We were grateful to have working air and appreciate it so much, especially during this summer heatwave.
Give them a call, you will not be disappointed.

When I called, the receptionist...a real person, transfered me directly to Ed, a Licensed Plumber employed by MB Plumbing. He quickly arrived at my home to responded to my emergency, evem though he was on his way home. He was very nice and professional as well knowledgable and caring. He explained everything in a way that I could undersand and he didn't leave until I had a firm grasp on the situation. I will continue to use MB Plumbing for any future Plumbing, Heating or A/C needs as well as highly refer this company to all persons.

We had a furnace/heat pump that was 31 years old. I kept avoiding having it serviced because I know it was going to be a full replacement. My wife called and MB came out the same evening we called. They offered to do a quick fix for a switch that had gone bad, gave us an option to replace the furnace alone or to do the whole system. The AC unit itself was 12 years old and it made sense to me to do it all at once. No haggle pricing, very upfront and they use good units. They had an install cancel and we were able to have our system installed the next day. Technicians showed up on time and completed the install that day. All employees indicated they were treated well and liked the company they work for. It showed in their work. They hauled away all the old equipment and the workspace was spotless with no trash or even dust. Very happy

Mark has been servicing my Riverside home for plumbing and air conditioning needs for many years. He is ethical and always does a good job. I recommend him to anyone looking for these services.

I had a terrible experience with a different AC place and MB really came to the rescue. They came on the same day of calling and most importantly were very professional and friendly on the phone and in person. I'd definitely recommend going to these guys. My place is feeling great now, thank you so much!

Great company to deal with, Gabriel is very knowledgeable and has fixed different problems right away.

Upon searching Yelp for the top rated' HVAC professionals, I called all 3 and had them come out to asses what was needed and quote me on a repair. Well, all 3 companies said we needed a full replacement and that our ducting was asbestos (yay!). So, this project moved from a repair to a full replacement with some renovation aspects to the job. MB was the last of the 3 companies I called. Gabriel came out the next day, did his assessment and sat down with me in 90 degree weather to share their pricing. Out of the 3 quotes, Gabriel from MB was the only one to give me pricing on the spot and tell me how they would get things done. The others wanted me to come into their office for free coffee, water, etc and talk about the pricing in like 3-4 days. No thank you...I needed AC as soon as possible and wasn't looking to get wined and dined.

Their customer service is above and beyond - Mark Ballard (the owner) called and came to my house 2-3 times during the install. Long story short, they had installed the new unit while we waited for the hazmat company to come out and remove the asbestos. While they were doing the install they brought portable AC units to put in the house to cool it down which was brilliant. This got us cold air going through the house in the crazy summer heat that had forced us to stay with family for a 2 weeks.

MB finished up the job about a week ago with new ducting and vents to increase the air flow in the house. Now, the house is cooled within minutes! Oh, and to top it all off....Gabriel helped us file the necessary paperwork for the rebate program through our utilities company. Overall: top notch owner and customer service.

Lastly, I asked every employee that came to the house, how is it working for an HVAC company and Mark Ballard? All of them responded the same, I have worked for many people, but I love working for Mark because how he takes care of his customers is how takes care of his employees. WOW! This was telling to me - how an owner takes care of their employees is a good indication on how they will take care of their customers. Bravo Mark and the MB Plumbing, Heating & AC team!

First day back home from vacation AC decides to go out. Not only in triple digit weather but it's a Saturday. Called about 5 companies and the soonest any one could come out was Monday evening (2 days). Called MB at 1:05 said they could have some here between 2-5pm. Called me back at 145 to let me know tech is on his way. Tech showed up 5 minutes later diagnosed the problem explained everything in layman terms. All in all the issue was fixed and we were up and running by 2:10pm. Great customer service from beginning to end from the office staff to the field technician. Will be my go to and recommend them for any AC needs you might have.

When My Wife First Called In. She Spoke With Audrey. Audrey Was Great She Dispatched Gabriel The Technician & His Assistant Jonathan. They Were At Our House Within An Hour. Gabriel & Jonathan Went Up Into Our Attic & Started Troubleshooting The A/C Unit. Gabriel Found The Problem Called & Ordered The Parts. Gabriel & Jonathan Left To Go Get The Parts. They Were Back Within The Hour With The Parts In Hand. Gabriel Had Us Up & Running Which Made My Family Very Happy. If You Want Great Honest Service Call Mark Ballard Plumbing, Heating & Air.

My handy dandy skills are in the primitive stage but I've been improving. I thought I could change the air filter, Ive done it before. I was having a hard time putting the doors back on the a/c unit. Started to wig out they werent sliding back on easily. I tried to straighten a part that looked bent, but the panel still didnt go on right. I went to my MB Plumbing magnet on my fridge, called them , Mark was here in half an hour. He said I had accidentally put the top panel on the bottom, thats why it wasnt fitting. He said if I left it that way the fumes could've killed the whole family ! I'm glad Im humble enough to admit defeat, and so glad to have Mark and his highly skilled crew in my neighborhood ! Thank You Mark Ballard and MB Plumbing. THE BEST !!!!

Charles and Ritchie are awesome! Thanks for great job on Tiger Tail Drive. First class company, lowest prices and great sense of humor. Always nice to be able to smile when you are writing a check. Thanks again!!

Mark kept his word and came out to see the issue and I am so glad he did. He is a professional and a stand up guy who is going to fix everything! Thank you to Mark and I hope this was just an anomaly for your business.

This company is truly concerned with helping the consumer. Our heater quit working and we called another company out first who told us our heater could not be fixed and that we needed a new unit which would cost us 7k. And of course charge us a service call of $65. We then called MB Plumbing and they sent Warren out who has 30 plus years of experience and he fixed our heater for $189. Wow! What a difference. This place is a gem and I would recommend them to everyone who has an issue with their heater or air conditioner.

Cody, from MB Air came out yesterday (on a Saturday) to give our air conditioner a tune up. The office was very friendly and gave us a call when Cody was on his way. He was very friendly and knowledgeable. Their rates are reasonable and the a/c is working great! Highly recommend.

I highly recommend! They are very reasonable, professional and provide great service. I've been using them for years and will not think about using any other vendor. Very honest folks! You will not go wrong with choice to have them service your AC/heating. They saved our family from the 110+ temp! Thank you MB we appreciate you coming out last minute and saved us!

My husband called because our water heater was not working. After calling another place his was the best price. Mark was able to come out a few hours later on a Saturday evening. He was professional, kind and knowledgable and he fixed our problem quickly! We would definitely call him again if needed and we'll recommend him to our friends :)

MB was one of 5 companies I asked for a bid on replacing an a/c compressor. While many of the companies tried to oversell us on replacing both our compressors, MB when asked 'what really needs replacing was honest about only needing the one for now. They were meticulous from top to bottom about getting the job done right, were competitive on price and respectful in making appointment times, cleaning up and making sure things were done right. I would recommend MB Plumbing and heating and A/C to everyone!

First, let me start by saying amazing service!

My puppy ripped out my wiring on my AC unit, and it's the start of that Southern California summer heat.

Called around and of course everyone is booked solid for a couple weeks, but I explained the situation the office and they said they could have someone out the very next day, hallelujah!

They gave me an appointment slot between 2-6 the next day, and was great at communicating exactly when the day of.

They came and while my situation was an easy fix, the pups did blow a fuse but they quickly assessed the situation and fixed it in no time.

Very upfront on their services cost and no hidden fees. Highly recommending them to friends and acquaintances.

Excellent work from David! He was here for awhile fixing a leak and ran into several obstacles, but he worked very hard and got the job done! Good prices! We will definitely call them again!!