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Legacy Sewer Line & Drain Services

Legacy Sewer Line & Drain Services

Plumbing Service
Long Beach CA
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Description

Legacy Sewer & Drain are experts at doing specialty jobs that require detail and knowledge. We restore drain pipe of any kind using our pipe coating our sewer lining process. We have saved customers over millions by not having to break walls, drive ways, fountains, tiles and any other intrusion to damage the cosmectic features of your home. From mansions in Malibu to Long Beach we have coated every type and size pipe you can find. The owner Matt has taken the process to the next level. After 22 years of plumbing the company has found a niche. If you have and sewer issues or a drain you need restored with a true warranty call us.

HISTORY

Established in 2010.
In the year of 2010 I made the decision to open Bigos Plumbing. It has been an amazing journey of serving and building relationships with a lot of my clients as they become family. The business has been a true success in so many aspects and has served many. I started off as a plumber and through the years I have found a process and a niche in the industry. As the times change as infrastructures weekend the demands change. We have found we can best serve and save the clients money focusing and restoring sewer and drains. We are no longer a plumbing company but a specialty company who's focus is to restore drain pipe systems with small entry points. As of 6/22 we will be operating under Legacy Sewer & Drain Specialty Solutions.

ABOUT BUSINESS OWNER

Mr. Bigos is a man of his word a straight shooter who truly has a heart for people especially his customers. Matt has worked his way up by doing one quality job after the next. We see why he excels on the large projects and that's because his knowledge and how he takes the time to process every angle before starting.
Matt loves his family and serves his local community. If he's not working he invest time with his family.

SERVICES

Emergency Services, Pipe Repair, Pipe Installation, Drain Cleaning, Drain Installation, Sewer Services, ,

Reviews

Rene C.
Rene C.
12/01/2018 12:00:00 SA
We had a serious plumbing problem and were referred over to Bigos. Let me tell you, so glad we did. They analyzed our problem, which was to have our pipes moved above ground since our house sits on a concrete slab.  At first it sounded overwhelming but they walked us thru the work that had to be done and explained how they would try to make it as painless as possible. Not only did they far exceed our expectations but they were quick, professional and even helped us with a contractor to patch up our holes. Very, very pleased with Bigos. Will keep using them for all our plumbing needs. Highly, Highly recommend using them!
Garth H.
Garth H.
01/04/2019 12:00:00 SA
I had a serious plumbing issue with a clogged kitchen sink and line especially since I live in a multi-unit complex. Bigos was able to get someone out to clear the line same day and fix the issue. Stephanie called to let me know their Plumber Jayson was running a little late but would be there. Jayson arrived very shortly after that and did a great job with a smile and friendly demeanor even at the end of his day. Thanks, Bigos, Jayson and Stephanie.
Patricia G.
Patricia G.
10/07/2017 12:00:00 SA
Great job. First time I used this company and I am so pleased. Very polite and professional... Got the Job done. Even cleaned up by moving a big piece of furniture back in place when finished!
Luke showed up and was all professional and really seemed to know his stuff and love what he does.. as he explained w pride the family business of working w Mom and his brother and that it really works to keep it tight.
Local company and I will continue to use for my Old house! Thanks Luke!
Note: Lady answering the phone was really accommodating and nice, came out the next day!
Eric E.
Eric E.
04/10/2020 12:00:00 SA
Our 1yo flushed a rubber ball down the toilet, and our old pipes had too much buildup so it got stuck in the main line - no toilet, sink or tub use without backing up. Called a plumber and they told me I needed to have all my drain lines replaced, at close to 10k! Friend recommended Bigos for a second opinion and I'm so glad they did - Matt came promptly the next morning to take a look, and had a much more reasonable solution. Still had to replace some of the piping but not nearly as much - and had it done in a matter of hours! Thanks so much Matt (and Luke!). If you have any plumbing needs, don't waste time with anyone else, call Bigos.
Stephanie B.
Stephanie B.
10/31/2017
Matt is very friendly, extremely knowledgeable, and does great work. Thanks for the help!
Grant D.
Grant D.
9/24/2016
Matt came and worked his butt off on a Saturday. This was especially helpful due to the fact that the call was for my uncle that was suffering from stage 4 cancer.  Really appreciative of his service.
Gerald G.
Gerald G.
04/04/2015 12:00:00 SA
My water heater broke about three weeks ago. Sears was not able to fix it because the part that the tech ordered was missing and they are not sure what happened to the order. That took 3 weeks of waiting and no parts ordered arrive in my house and no call back from the technician or Sears. My constant call did not help and I was transferred from department after another and put on hold so many times.
After 3 weeks waiting for sears I decided to cancel their service and called Bigos Plumbing. I got their business thru yelp and their great reviews. Matt Jr came on the first day I called and check what the problem was. He told me that they will return the next day to replace the water heater. Next day Matt Sr and Cory called me and told me the time they are coming.  They replace the water with no problem and did an excellent job! Matt even replace a pipe in the water heater line for no extra cost. After 3 weeks I finally got my water heater working! Thank you Bigos plumbing for your amazing job! I will surely recommend you to my friends and will call you again if ever I need a plumbing service!
Jennifer R.
Jennifer R.
2/22/2019
Had a great experience with this plumber. He came out and unclogged our shower quickly. He even had booties to wear to protect our white carpet. Will call him again when it's necessary.
Tommy T.
Tommy T.
6/30/2021
When I bought my house last fall, I knew I had to get the sewer line repaired based on our initial inspection. I called a few plumbers for estimates and they were all over the place on what needed to be done and how much it would cost. I called Bigos and Matt met with me to explain exactly what was needed and exactly what it would cost. He was true to his word and he and his crew were out to fix the sewer pipes - exactly as he had quoted and as scheduled. I can't say enough good things about Bigos Plumbing and would definitely recommend them!
Beth A.
Beth A.
11/05/2014 12:00:00 SA
Bigos plumbing is awesome!  Whether it is an emergency weekend call or a routine weekday call (are any of them actually routine? Never :-) Bigos plumbing will get you back in business fast! He's thorough and he is extremely fair. But the really wonderful thing about Matt is he ALWAYS shows up with a smile and a huge heart. He really cares about his clients and makes you feel comfortable. If somebody I don't know is going to come into my house and get into my stuff I want to be comfortable and I want to feel SAFE. Everyone I have referred feels that way. His equipment is top of the line, his staff is very professional,  He is always put together, neat, clean, handsome and a great smile. He always explains what he finds and what the best way to solve the problem is. You will feel like you have a new friend when he is done and most definitely you will have a new plumber. We are extremely satisfied and pleased with Bigos Plumbing.
Marcie K.
Marcie K.
11/24/2018
I called just after 8:00am and the owner (Matt) was here at 9:30am. He was helpful and friendly and very informative. Problem solved!!  My fiancé wanted to make sure we kept his information...living in an old building, we often have minor plumbing issues. Bigos Plumbing is now our go-to plumber!!  Thank you Matt!
Rosa S.
Rosa S.
3/20/2019
Thank you Jason for fixing the leak in my kitchen sink and clearing the bath tub. Will definitely be in my phone book shen I need them. Thank you Bigos.
Zach S.
Zach S.
6/22/2019
Great service. Had a leak in under the kitchen faucet and Matt was able to address the issue and fix it within an hour of making the appointment.
Jessica P.
Jessica P.
09/05/2019 12:00:00 SA
I had all of the drains under house and in walls replaced, a mainline clean out installed and main sewer line cleaned out and added sewer liner.   The mainline was cracked in several places and tree roots growing inside.  The sewer liner has a 50 year warranty.  All BigOs employees worked very hard and put in two very long days.  Very happy with the quality of work.
Joe S.
Joe S.
09/08/2017 12:00:00 SA
I left a 5-Star Yelp review for Bigos Plumbing back in 2015, so when it came to needing a plumber this week, I called Bigos.  They didn't disappoint!  I recently remodeled my bathroom and needed the vanity sink and faucet installed.  Wasn't an emergency, but had a couple days off from work.  Bigos was able to fit me in right away.  Luke showed up ON TIME, clean, professional, friendly and tools in hand.  He looked at the job, gave me an estimate, which was very reasonable, and did the work.  He double checked everything to ensure no leaks and cleaned up the area before leaving.  Can't say enough good things about Luke and Bigos Plumbing.  If/when you need a plumber, call Bigos!
Sokheng C.
Sokheng C.
06/09/2020 12:00:00 SA
Bigos is the way to go for fast, friendly and knowledgeable service. Their team helped fix an ongoing problem that has been years in the making and did so with the best price in town! Thank you for bringing our old house back to life!
Jordan C.
Jordan C.
11/08/2015 12:00:00 SA
Awesome experience all around!  Matt was great at communicating his schedule and came in on the same day.  He was clean and took care of business quickly.  Will definitely call again if we ever have a plumbing problem!
Trudy B.
Trudy B.
9/17/2015
Luke from Bigos plumbing did a fantastic job with replacing our shower valves, front turn off valve and various work that needed to be done under our kitchen sink.  He was courteous and professional!  Thank you Bigos.
Cari L.
Cari L.
12/24/2017
It is always a little scary to try a new company for the first time, especially for something as critical as plumbing issues!  Thank you everyone whose glowing reviews informed my decision, and THANK YOU Bigos Plumbing!  Matt was prompt, polite, and really knew his stuff!
Finding someone who is knowledgeable, reliable, and does honest, quality work feels a little like winning a lottery!  I will recommend them to everyone I know!
Omar A.
Omar A.
11/02/2016 12:00:00 SA
This family business is amazing and most professional. From the quick response, to the gracious call center and accurate quote over the phone or yelp email. I had Luke, the field manager change my bathroom sink drain pipes and snake it in no time.  In the end their pricing was the most reasonable among 8 other businesses I called in the area. They will be the first plumbing company I will call in the future and should be yours too.
Zach N.
Zach N.
2/26/2021
Excellent experience with Bigos for a complete pex repipe and main line repair. Stephanie in the back office was super responsive and easy to communicate with, while Matt, Luke and the team did a great job with the work. Fair prices, on time, friendly...think we've found our plumber for as long as we live in the area. Thanks Bigos!
Rowena A.
Rowena A.
9/30/2017
Upon inquiring for an initial estimate, the representative was very nice.  She was able to accommodate my busy schedule for a technician to arrive.  The technician, Erick called 10 minutes before his arrival.  He was very pleasant and efficient.  The rates are very fair.  This service experience was awesome.  They deserve an extra star.  I'm very satisfied!!!
Ace J.
Ace J.
1/30/2015
Been meaning to write this review for a while...  Matt Jr. and his brother came out 12-17-14 to fix our completely blocked tub drain.  The drain had built up rust, debris and a jammed stopper stuck in it several feet below the actual tub.  The clog was rock solid because when they cut the drain out I tried to break the clog with a screw driver.  It was like cement!  The pipes here probably haven't been touched since the 1930s.  The only fix was a new drain installation, which the guys put in and did an awesome job.  I am super happy with Bigos.  Everything about them was good.  Communication, explanation of what was involved, pricing...  all good.  For plumbing issues of any type, they are the guys I will call.
Jon G.
Jon G.
7/23/2016
I had a leak in my wall and tried a plumber I'd used for years, but was unavailable. Going off of Yelp reviews, I called Bigos. Very polite and showed up when they said they would. Luke diagnosed and fixed my problem very quickly and for a reasonable price. I'd definitely use them again.
John E.
John E.
09/03/2020 12:00:00 SA
No one likes it when you have a flood in your kitchen from your upstairs bathtub. Surprisingly, the good news is I have a plumbing company I can use for all my needs as a homeowner. From when Stephanie answering the phone with a smile, to the workers coming on time, wearing masks and socially distancing but where warm and welcoming.  They where able to jump on the job and had a reasonable price, and completed the work in an efficient and quick time. The plumbers worked hard and explained to me the repairs they where making. It was an excelent experience. I would highly recommend them to my Greater Long Beach area family.
Gus-Daisy T.
Gus-Daisy T.
01/09/2016 12:00:00 SA
No hot water! I hope you have not experienced this because it sucks!

Bigos to the rescue!

Quick & Friendly Service for our water heater! Thank you Matt!
Sasha S.
Sasha S.
10/12/2016 12:00:00 SA
After my previous plumber became unreliable, I called BigOS. A tenants water heater went out and needed replacing. They came out the next day and got it done. The cabinetry had to be cut into so the heater would fit (not too happy about that) but they got the job done.
John P.
John P.
10/13/2016
What do you do when your go to plumber is busy on a big job and you have an emergency?
You start calling around.  I called 5 plumbers in the Long Beach area at 7:30 AM.  My home was sold and new buyers were moving in....but the termite company turned off the gas and LB Gas wouldn't turn it on again due to a leak.  Help!  Luke came to my rescue and fixed multiple leaks in time to welcome the new owners.  On time and on estimate.  Great!
John Z.
John Z.
9/20/2017
Great service. Fast service. Got here fast and fixed the problem fast. Would use again and again. Luke was friendly, clean and nice. What more could you ask for?
Lisa Marie M.
Lisa Marie M.
9/13/2018
I needed a gas line ran into my kitchen. Responds quickly, On time, Clean, Professional and reasonably priced. As a Real Estate Professional I have an eagle eye on who I hire and refer. Matt was great!
Daniel H.
Daniel H.
3/14/2019
These guys are plumbing artists. I was a little hesitant about making the switch to a tankless water heater but they addressed all my concerns and gave me options. I'm so glad I went with the tankless, these guys are true professionals. Normally, a water heater is an eye sore, but this new tankless water heater from Bigos Plumbing looks like a piece of technology art! They gave me a fair quote and got the job done accurately. I'm very impressed with the attention to detail and I highly recommend them!
Frances S.
Frances S.
9/14/2020
Our house was built in 1929 and had some vintage plumbing as well. After one estimate of $13,000 I went to Nextdoor and sought out advice from other neighbors. Bigos Plumbing came up many times. I did the research and called to make an appointment. When they said the owner would come out I was impressed. Matt made a thorough inspection and then sat down with us and explained in detail exactly what needed to be done. It was a huge job (pipe bursting) and running a huge line along the side of the house using only one hole. While still a costly undertaking it was about half of what the other company wanted. The crew was great and completely cleaned up everything, especially important since it ran along my neighbors driveway. I certainly see why they have such well deserved 5 star ratings.
Patrick F.
Patrick F.
2/27/2016
This is the best plumber in all the business. If you call anyone else it's only because you don't know. But you will know if you call. Matt is the best, quickest, honest, most efficient and fair priced ever. The best blessing that you ever have when it comes to a plumbing need. Amen thank you Jesus thank you bigo's plumbing you blessed us beyond measure today
Robert T.
Robert T.
09/03/2019 12:00:00 SA
Thumbs Up!
We had a horrible problem at our church and Bigo's came and took care of it for us when no other plumber would.
If your in need of a good, honest plumber call Bigo's and ask for JASON RAPPA.

Holy Family Artesia
Tran S.
Tran S.
11/21/2016
They are a friendly bunch and appear to be family oriented.  Luke was very helpful and knew what he was doing.  He was kind and got the job done in no time.  They are fair with pricing and I would highly recommend their services!
Foodislove D.
Foodislove D.
02/06/2018 12:00:00 SA
Walked into my bathroom to find the tub full of two inches of disgusting dirty water. My father in law found Bigos (family owned business) Plumming online & called a tech out. Luke was over right away, looked at the tub, tried flushing the toilet & turning on the bathroom sink (to see if either had an effect on the bath water). After assessing the problem Luke quoted a reasonable $140 for about an hour of work ($10 discount for a yelp review). Umm.. yelp discount... score?!! He was super friendly, fast & efficient. Thanks for fixing our tub Luke :) I swear that want my hair clogging the drain!
Elizabeth G.
Elizabeth G.
7/20/2020
I am extremely happy with the work performed by Eric at Bigos Plumbing.  I already had high expectations since this company was highly recommended by two good friends of mine, independently of each other.  Eric arrived promptly and was very polite.  I had 3 jobs for him and he did them all at an amazingly reasonable price.  He worked quickly and left the work areas spotless.  I will definitely call him for all my plumbing needs and will recommend him wholeheartedly to friends and acquaintances as well.  Thanks Big O and especially thank you Eric!
Christopher R.
Christopher R.
12/17/2018
After some difficulties with scheduling a date, they were able to squeeze me in without any issues. Jason showed up right on time and made quick work of a complicated plumbing issue. On time, quick and polite - thanks for your great work! Would recommend to friends
Erin R.
Erin R.
1/17/2015
Thank you bigos!!
Been having the same issues for two years with my back bathroom toilet, had multiple technicians come out to work on it, but the problem kept returning.
Bigos showed up promptly and had it solved within minutes, doing minimal work, as well as notifying me of an online coupon to take advantage of.  
Couldn't be happier!  My new go to plumbing service!
Adrianna L.
Adrianna L.
09/09/2016 12:00:00 SA
Bill and Luke great guys!!
Very professional run family business.  After making an emergency call they took care of us with in 2 hours in a very professional caring manner.  In order to ID the issue they asked me to send them a photo of the problem so that they could anticipate on being prepared to fix it, and having the right tools ready, loved! that gesture -specially from plumbers- then once Bill arrived
he was ready with his booties to walk into my house, an other great sign of being professional!
Bill walked us through the issue and went the extra mile to make sure that everything was done correctly.  
We want to THANK YOU! We're glad you're in the neighborhood:))
Michele S.
Michele S.
3/13/2019
I've had a total of 3 plumbers from Bigo's come out to my condo for some various plumbing issues over the course of 18 months. Every time the plumbers were honest about the issues (and the first time the plumber took the time out to check the t-trap on my tub and found it was leaking). Anyhow, good guys and nice office staff. Never feel like they are trying to rip me off. And as a female consumer, I never get the sleazy vibe from any of their plumbers the way I do from some other tradesmen. They also spray some nice smelling disinfectant after they complete their work, ha! Anyhow, would highly recommend.
Carol S.
Carol S.
8/19/2021
Honest, hard working.  Bigos has done work for many years on our apartment buildings.  He has a bag of tricks with the latest technology to approach unique problems.  Thanks, Matt, for taking the stress out of our lives!
Andre R.
Andre R.
01/04/2020 12:00:00 SA
We discovered Bigos from our previous landlord and we always had such a wonderful experience with them. Unfortunately we have had some minor plumbing issues with our new house but we called Luke B from Bigos and he was able to accommodate us with a next day service call. Luke was as friendly as can be and was honest and upfront with us when discussing future issues. They are family owned and operated which is such a plus. Service was incredible.
Happy D.
Happy D.
3/20/2015
Matt and his team are great.  They are honest & trustworthy guys that always do a great job and often take that extra step of customer service.  This last time, Mark took a lemon and  wiped down my sink with it (after he unclogged the drain) to remove the smell that I was complaining about.  And it worked!
Linda T.
Linda T.
12/03/2017 12:00:00 SA
Wow I am so impressed. Matt knew exactly what was wrong, was right on time, fixed the problem in 30 minutes and made some recommendations to fix future potential problems.

I called Bigos on a Saturday night (after a cold shower) and left a message that my water heater wasn't working. (It wasn't just the pilot.) I didn't expect an answer right away but low and behold I got a text back from Matt within 5 minutes. After a few texts he said he could come on a Sunday. Wow That's awesome.

Matt was right on time ( he called when he was on his way and was actually early) and with confidence knew exactly what to do and the price. Plus he is so polite and professional. Strongly recommend.
Debbie B.
Debbie B.
10/16/2017
Bigos Plumbing was a life saver! We had a gas leak on a Sunday and had to have our gas turned off for our entire house until the connection for our dryer was fixed. I called and spoke to Matt, who sent Jayson over within an hour. Jayson fixed our problem quickly so we could have our gas turned on that day and prevented us from having to take cold showers! We've used Bigos in the past and the whole staff is friendly, professional and provide great service. I highly recommend them!
C T T.
C T T.
03/07/2016 12:00:00 SA
Matt saved us on Sunday.  He unclogged our main, identified an existing issue, and provided a recommendation and quote.  I plan on calling Matt in the future.  Thanks Matt!
Taka N.
Taka N.
01/08/2018 12:00:00 SA
They are great company and great people! I have tankless heater and need to fix because sometimes hot water changed to cold water dueling shower. Before Mr. Luke Bigos come to my house, he asked me take pictures of the tankless and shower head. I think he had idea what is the tankless problem already so he got every parts whatever need to fix.
He called me before came to my house and told me his location and arriving time. He showed up on time and started explain what's going on all the tankless system. He knows detail of tankless and troubleshooting. He is the professional and he is the diamond of the company. Thank you for saving our life!
Kimberly V.
Kimberly V.
05/05/2016 12:00:00 SA
I just completed a bathroom remodel and my shower wouldn't drain at all. I was so worried there was construction debris stuck in the drain that would necessitate tearing stuff out. So I called Bigos and they came and worked their magic. The guys were so friendly and efficient and my new shower drains like a champ.
Bridgette G.
Bridgette G.
10/27/2020
I needed a tankless water heater replacement after my 14 hear old unit gave out. I did my research, contacted several different business, read an endless amount of reviews, and ultimately took my chance on Bigos. I'm so glad I did! Stephanie was so helpful in quoting me, explaining what the services would include, and she was beyond patient w the scheduling. Initially, they were booked a few weeks in advance, but after talking w her team, was able to schedule Matt the same afternoon. Matt thoroughly assessed the situation, explained possible risks/other problems, and was transparent about the work he completed. He completed the tankless replacement in about 1.5hrs! Love the service, communication, and prices. We will definitely be calling them when needed in the future. Thank you, Bigos!!!
Tom P.
Tom P.
4/17/2017
Would hire again. Thanks for the great service. Friendly, reliable and fair. Everything was perfect. Thanks.
Brian D.
Brian D.
08/02/2016 12:00:00 SA
Wow! Fast, friendly and brought the exact part from a photo I'd sent. Thanks for the great service.
Andrea W.
Andrea W.
12/19/2019
This is the 2nd time I have utilized Bigos services. This instance they worked on a rental unit. My tenant was very pleased with the service and expeditious manner in which the repair was done. It can take some time to get an appointment, but if it's not an emergency it's worth the wait.
Carter C.
Carter C.
08/05/2016 12:00:00 SA
Biggs Plumbing is fast, friendly and professional - and gets the job done right!  I called for a non-urgent fixture install - and they had my job scheduled in one day and finished in an hour.  Thank you Bigos Plumbing!
Rebecca H.
Rebecca H.
2/25/2016
I'll never call another plumber again!!

My water heater went out so I read some reviews and started calling plumbers in Yelp. I actually spoke to two before calling Bigos. The first one called sent someone out to look at it while and when I got a call back it was from their receptionist who told me she had just emailed me a quote for over $1300 to replace it. She wasn't able to answer any of questions about how they arrived at this number or if I had other options to repair it. I never actually got to speak with the person who looked at it. Then I called another company who said they would come the following day and never showed up. All the while we had no hot water.

When I called Matt Bigos. It was after 6 and called me back within about 20 minutes. He came out and showed me the problem. Unfortunately it did need to be replaced. He explained my options and how the water heater worked. He was very knowledgeable and profession. He even helped me call the manufacturer to see if there were any options under a warrantee  (which I was so grateful for because I don't speak water heater and probably would not have been able to answer their questions). He offered me a great price, about half of what the other company had quoted me, exchanged the old water heater and install a new water heater within a few hours. It's working great.

I would recommend Bigos Plumbers to anyone. Matt is professional, patient, responsive, knowledgeable and comes off as an all-around nice guy!
Mike B.
Mike B.
02/09/2018 12:00:00 SA
Luke came out to televise our sewer lateral. Not only was he accommodating to our requests, he also took the time to explain everything as he was doing it. Highly recommended!!
Solana P.
Solana P.
02/08/2017 12:00:00 SA
Eric just fixed my sink! In a few quick minutes! Fast, easy, great. Thanks!
Irene G.
Irene G.
06/06/2017 12:00:00 SA
Once again, courteous,  on time and very professional.  A fantastic local service provider.
J C.
J C.
7/29/2019
The service Bigos Plumbing provided was excellent. They came highly recommended to me and I am thankful to the person who gave me the referral.

Their technician, Jayson communicated to confirm the appointment and when he would arrive. Upon his arrival he put on shoe covers so as not to bring in dirt into the house. He was polite and efficient and their charges were reasonable.

J. Castano
Ashley N.
Ashley N.
03/03/2015 12:00:00 SA
Matt knows what he's doing! I had a slab leak and he was able to diagnose the problem line quick and efficiently and found another smaller leak on a different line (which I would've found later it when it got worse if it wasn't for him). When it came to the repairs, his guys were so fast! I ended up repiping my whole house and replacing my water heater and it only took them 2 days to repipe as well as patching, and the patching looks amazing! Also, Matt totally works with you and it is clear he tries his best to help you in whatever way he can (scheduling/repairs/insurance/etc.).

I will definitely be using him/his company again and would definitely recommend him to everyone!
A P.
A P.
6/14/2018
Great company to work with! Purchased a home with a lot of plumbing issues so we hired them to re-pipe the whole house and install tankless water heater. Luke was awesome to deal with and the whole crew was professional, efficient and trustworthy. Great family owned/run business. Will definitely use them anytime we need a plumber in the future.
Dora K.
Dora K.
6/17/2019
Quick response. Excellent service. Jason is reliable and got the job very quickly. So happy to have found a plumber that is trust worthy!
Tony L.
Tony L.
8/31/2015
Matt is very friendly, works quickly and is very clean. The only downside is the price. Had another company out that did the same job (pulled the toilet and snaked) but charged $165 as opposed to the $285 that Bigos charged. Not sure if the cleanliness and friendliness is worth an extra $120.
Fred W.
Fred W.
07/01/2015 12:00:00 SA
Had Bigos come out to our place the other night for an after hours emergency call.  Problem was fixed quickly and cleanly.  I do similar work as an electrician (also owned my own small company) and know a good tradesman when I see one.  Matt (the owner) was just that, a true professional.  I highly recommend this company for any of your plumbing needs.
Aleksandar B.
Aleksandar B.
4/22/2019
Fantastic service, reasonable price, great advices. Owner gave full attention to the issue and did not leave until he fixed the issue. Owner is kind and fair.
Alfred H.
Alfred H.
10/01/2014 12:00:00 SA
Simply the best plumbers experience ever. I've called dozens of plumbers for the last 20 years and no one comes close to Matt's clean and quality work. Had him do my main water line in and the entire sewer system this summer and today my tenant washer/dryer setup. Do you want it done right and last long? Matt Bigos I'd thee guy! Don't look anywhere else and waste time and money.
John H.
John H.
02/11/2017 12:00:00 SA
Had an emergency on a Saturday and Matt made it over within a couple of hours.  Very easy going, professional, and low stress.
Spencer Y.
Spencer Y.
05/04/2015 12:00:00 SA
Experience started off right with a very nice receptionist who was able to have the Plumber come within a few days. Once he arrived he was very knowledgeable and was willing to work with us on how the lines were set.
Theo A.
Theo A.
2/24/2017
I contacted Bigos to install an earthquake automatic gas shutoff valve. They showed up on time and performed the work as promised. I would definitely hire them again.
Janelly M.
Janelly M.
4/25/2019
I would seriously like to compliment Bigos for such an easy and quick experience.
I received word from my boss that the men's bathroom was a hot mess. When you have at least 10 men working in one shop sharing one bathroom, one busted urinal and toilet is a major issue.
I looked for a plumbing company that is nearby and I requested a quote with Bigos on Yelp and they replied faster than I thought. I had gone home thinking I would receive an answer the next day. Nope they replied within 45 mins so I called the next day. Jayson (Jason), sorry if I misspelled your name, arrived within 3 hours. I called around 9am and I was told someone would be here between 11-1pm.
Jayson arrived and was super nice. I showed him the bathroom and he got to work on the problems. He was great with keeping me updated and letting me know prices and the timeframe.
Needless to say he was amazing and I'll definitely request his help again when my coworkers wreck the plumbing again with their overuse of wipes.
Thank you Jayson!
Christopher G.
Christopher G.
3/15/2021
We needed a leaking kitchen faucet replaced, which also had low water pressure for the hot water. Stephanie was extremely helpful in setting up an appointment and straightforward in what the costs or potential cost would be in the event that the issue would be worse than what they were expecting. Luke came in was extremely helpful and efficient in his work. I'm definitely recommending Bigos to anyone in the 562 and will definitely call on them again for any of my future plumbing needs. Support Local! Support Family Owned!
Karen G.
Karen G.
09/08/2016 12:00:00 SA
Responsive, courteous, thorough, prompt! Great experience. Mine was a small job but I'd call on them again for more complicated plumbing issues.
Susan F.
Susan F.
8/25/2015
This is the second time Matt had rescued me.  Quick response and had the problem fixed in no time.
Leslie V.
Leslie V.
9/14/2018
Super grateful to Matt for coming to my rescue last weekend! Called several plumbing companies in the area and most were booked or I had to leave a message. Matt answered right away and let me know he'd head over to fix my sink as soon as he was done with another job. He was very friendly and professional. I will definitely be calling him again!
Martin C.
Martin C.
08/02/2015 12:00:00 SA
My girlfriend and I noticed a gas leak coming from our stove on Friday, we gave Bigos a call fairly late in the day and we were happy to reach a technician that could make a visit so late in the evening . Matt arrived with an assistant and they both were extremely kind and professional. Matt found and fixed the problem within a matter of minutes. We are so happy to use our stove again! Thank you so much Bigos!
Mattdown J.
Mattdown J.
05/02/2015 12:00:00 SA
Bigos plumbing!! let us service your plumbing best plumbers in town, tight knit family business, old plumbing or new plumbing we do everything! Custom shower valves, re-pipes, trench-less sewer liners, remodels anything you need just give us a call! 562-439-0808
J R.
J R.
11/15/2015
Exceptional service.  5 stars!!! Bigos Plumbing is fantastic. I had a shower that was backing up & flooding my apartment on a Sunday.  Matt took care of it.  Problem solved. Thank you!
Fiona H.
Fiona H.
6/29/2017
Right on time, super efficient, and as nice as can be. Our only choice for plumbing help in our condo.
Turquaaz H.
Turquaaz H.
2/14/2019
If you want professional work done, call Bigos.  The guys were top notch and made sure the job was done right.  We called with what we thought was a simple drain issue and turned into a muti-thousand dollar fix but I'm glad we got everything taken care of.   Now I'm confident our system will last for years to come.

Everyone involved was professional, courteous and thorough.  Communication could have been a bit better throughout the process but we can't all be good at everything!  

We'll definitely call them with any future plumbing needs.
Susan H.
Susan H.
7/19/2016
We have used Bigos Plumbing twice, and each time they were friendly and professional. Both times, we called several plumbers and Bigos was the first to get back to us. We also appreciated that both times their estimates were accurate, so no upcharging or overcharging. I would definitely recommend them.
Jyothi A.
Jyothi A.
7/19/2015
Sunday afternoon,  insta hot tank blew. First time using Bigos as my usual plumber is not available on the weekends.  I called and spoke with Matt. Super nice, helpful  and  said he would have a technician call with in 10 mins. They returned the call within 5 mins. Technician, Luke was very professional and provided excellent customer service. Honest and upfront about the costs. I will definitely use this company again! I highly recommend them.
Betsy H.
Betsy H.
02/03/2019 12:00:00 SA
Absolutely wonderful! They re plumbed an entire laundry room and replaced all pipes that needed to be.
Noemi C.
Noemi C.
8/27/2014
Bigos Plumbing provided us with great service.  Matt is professional and honest!  He gets the work done and doesn't leave a mess. He guarantees his work and he's not trying to take advantage if people.
Steve G.
Steve G.
04/06/2015 12:00:00 SA
Bigos plumbing has provided great service to my business Iguana Kelley's Bar in Long Beach.  They always comes through in a jam.  Wouldn't use anyone else.
Morna L.
Morna L.
4/28/2021
BIGOS IS THE BEST IN THE BUSINESS!!!  My project was HUGE...a complete renovation of a 60 year old house with the original cast iron plumbing...in some instances all that was left of the antiquated pipes was just petrified dirt...looked like what you might find in an archeological dig!

We had no idea of the scope of the work until the mainline backed up & Matt did his initial camera inspection...the rest of the drain lines from the kitchen/ laundry were even worse!  Matt presented us with viable solutions using a combination of pipe coating and liners for everything below ground which requires an extensive amount of specialized equipment and a high level of expertise to do it properly.  Also installed a cleanout & water shut-off valve including a filtration unit.

Every single connection/supply line in the kitchen & 2 bathrooms was in horrible condition with crazy old plumbing that made no sense.  Matt & his crew replaced everything making it functional.  I really appreciated all the attention to detail that is Matt's style...for example, his suggestion for a recessed box for the washer's water supply lines in the garage was such a nice finishing touch with the new drywall.

While we had the drywall & cabinets out, we also had Bigos repipe the entire house including the vent pipes to prevent future problems. Matt's pricing was always fair & it made complete sense to follow his recommendations.

As we started putting things back together, Matt did all the necessary plumbing to install a new tub, precisely set valves for both showers to accommodate new tile work then later installed the finish fixtures, hooked up two bathroom sinks/faucets, installed 2 toilets. connected the new dishwasher, kitchen sink with disposal, and new water heater.

The fact that Matt is a master of his trade with the expert skills to perform literally ANYTHNG you needs isn't even the best thing about Bigos Plumbing!  This is a family business in every sense.  Stephanie (Matt's mom) is incredible with answering the phone, efficiently set everything up, somehow got city permits in the midst of a pandemic, accounting, etc...all with a pleasant, responsive demeanor.  Matt, his brothers & others who are like family...all essential to the operation with the same outstanding work ethic, personable, conscientious, humble and work well together.  These are all honest professionals you can trust.  They are prompt, efficient, organized, have nice trucks equipped with necessities for every situation...and they keep things tidy.

As you can imagine on job of this scope, there were inevitable issues, but the best thing about Matt is his calm reassurance that he will figure out the best solution...took time to educate me in the process, then worked tirelessly to make it happen.  Matt was also incredible at effectively communicating with the city inspector to make that part go smoothly.  The other thing that's super important is their outstanding service...they promptly respond to any issues.  You can feel confident that Matt will stand behind his work because he settles for nothing less than perfection!

I CAN HIGHLY RECOMMEND BIGOS for any of your plumbing needs since they did literally EVERYTHING on this project!  I'm genuinely grateful to have found a business with such a high level of integrity...appreciated everything from the excellent customer service to the exceptional workmanship!!!
Ed V.
Ed V.
7/27/2016
Had a breakage and a water seepage down to my neighbors unit, bummer. Mathew had it sorted out and repaired in short order. He had a much better quality faucet available on hand than the hd junk that broke. I'm very happy with whole experience.
Loni C.
Loni C.
11/08/2015 12:00:00 SA
Amazing service! Matt was able to accommodate an urgent service call on a Sunday afternoon. He arrived right on time and quickly fixed a malfunctioning water heater. He was very personable, clean and quick. The visit only took 20 minutes and was about half the price of another plumber that I contacted. Couldn't be more happier with the work done and will definitely keep his card around.
Robbie R.
Robbie R.
1/19/2019
We had a sewer pipe burst under the house and after the initial clean up we got several estimates. Not only was Bigos the least expensive but they got our home up and running the very next day. Thanks to Bigos me and my family didn't have to move out temporarily. I highly recommend them and would definitely use them again in the future! Thanks Matt for an extremely quick and efficient job!
Nick F.
Nick F.
7/28/2016
Luke from Bigos did a great job fixing my bathtub faucet.  He was knowledgeable and fixed the issue quickly.  Price was fair, so I would definitely recommend Bigos.

-Nick
Arthur M.
Arthur M.
8/30/2015
We had a sewer line backup late tonight at 10pm and Matt came through again. Even though he looked tired he did a great job of snaking our main line... As suspected our tree in the front is causing our plumbing issues..we will call on Matt when we decide to address the new problem. Thanks again Matt..
Joe L.
Joe L.
05/03/2016 12:00:00 SA
I was referred to this company by a friend and thought I would give them a shot since there were a lot of things that could've been better at the house.

I called in and arranged an appointment time and they gave me a time frame in which they can be at my house to address the issues I had.

I gotta say they were extremely professional and showed up in a timely matter. I was quoted $450 and the total ended up being $190!! Which was definitely a good sign that they aren't out to get your money. Luckily I found this place and now my house is free of any plumbing issues!

Its a definite must to have in your phonebook for any plumbing issues!
Andrew G.
Andrew G.
3/25/2016
They came early in the requested time frame and were VERY nice and helpful. Unclogged my disposal in minutes. Very professional but also very friendly. Highly suggest.
Heather S.
Heather S.
01/04/2021 12:00:00 SA
We called to request a plumber for a bathroom sink and tub that have been draining slow for ages. We live in the third floor of a condo building. Both Stephanie and Chris (I think that was his name!) were great to work with. He came right on time, worked quickly, and was very pleasant! We will absolutley recommend this company to others! We wore masks, and the plumber was wearing a mask so we felt very comfortable with having him work in our place during Covid.
Monica G.
Monica G.
02/02/2019 12:00:00 SA
Matt:CEO came by this AM! He was extremely knowledgeable and friendly- service was amazing. He installed a new kitchen faucet for us and cleared some piping that was backing up our garbage disposal. Besides that, he gave us a few tips to help us prevent any future plumbing issues! I recommend BIGOS Plumbing to everyone! Thanks Matt!
Ricky I.
Ricky I.
05/10/2019 12:00:00 SA
I highly recommend Bigos Plumbing.  They are clear and upfront about what the job will require in terms of cost and time.  To top if off their work is impeccable.  I had my very old water heater replaced today and they also cleared out the calcium build up to get the water flow in my shower back to normal.  Thank you again for your help this week!
Greg H.
Greg H.
5/30/2018
We needed another water shut-off valve to be replaced and once again great service from Bigos Plumbing. Luke and Eric came right when they said they'd be here and the whole job was done quickly. We've used them a couple times in the past and completely recommend them for any job.
Alix T.
Alix T.
4/29/2017
Of course we needed a plumber on a Saturday for a stopped up toilet.  I called Bigos and left a message.  Within 15-20 minutes, Matt called and said he could have someone here in an hour or so.  About 30 minutes later, Erick called to say he was on his way.  15 minutes later he was here and working on the problem.  Erick was courteous and efficient and fixed the problem quickly.  He cleaned up after his work .  We are happy clients.
Sonu M.
Sonu M.
1/15/2020
I used Bigos plumbing to change a toilet on a rental property.  The price was very reasonable and the technician was very prompt and courteous.  The plumber was at the house even before the tenant arrived and was polite despite having to wait. I have used several plumbers over the years and currently Bigos is the I've I would recommend.
Lori P.
Lori P.
8/14/2015
At an airbnb while my house was being worked on and stopped to grab a card. Scheduled an appt to fix my moms kitchen sink for slow water flow (she had several companies out prior to this).  Luke was very fast and fixed the problem but was able to provide some advice for what needed to happen in the future to avoid the problem coming back again. I would highly recommend them for the entire experience from the first phone call to the patience while I had to be on a conference call during the entire service.
Justin E.
Justin E.
9/26/2018
Jason was great with his service! He knew exactly what to do & I recommend him/this company to anyone looking for plumbing or heater service
will h.
will h.
08/11/2017 12:00:00 SA
Luke gave me a 30min call as promised and showed up on time. Very efficient and professional. Will definitely use them on the next job..
Paul S.
Paul S.
7/13/2023
I was trying to add an extra 5 (or 50) stars to this review but gave up.  Matt and his team are exemplary in what they do.  They provide on time, open communication, efficient, and incredible work.   He and his team back up everything they say they will do and will not stop until it's complete and the customer is satisfied with the work preformed.  Couldn't rave about Matt and his team enough!  He even fought thru 405 traffic each day with a smile!  Thank you all!  Happy wife happy life!
Amanda L.
Amanda L.
5/22/2017
Biggos came out and quoted me on a job the same day I called. Jayson and Eric came out to fix my main line that was flooding the next morning. They were punctual, quick, kind to my family, they cleaned up after themselves, and did a great job. I'd definitely recommend Biggos if you have a plumbing need.
Jessie M.
Jessie M.
11/02/2014 12:00:00 SA
Matt and Jr were awesome.  We needed an emergency snaking done and they were able to come over in a very timely fashion, worked quickly and even give us some additional tips on keeping our almost 100 yr old plumbing running better.  I will call them for all our plumbing needs in the future.
William J.
William J.
1/15/2020
Don't bother calling anyone else!! We called three  plumbers too simply clear our mainline, yes, 3!!

First plumber couldn't find the mainline and wasted 30 minutes, flushing the toilets, and running the shower. He was taking so long and was so confused, we sent him on his way.

Ok Plumber #2 came in, and quickly found the mainline but proceeded to snake the line with soo much force the snake flew through our new toilet and destroyed. Debris (yes, poop) was all over our bathroom. It should be noted that his first snake was broken so upon arrival and walking out properly for 20 min he realized
He needed to go back to the shop. This ordeal ended up eating 4 hours of our day. Once the toilet was destroyed, he plugged  the toilet then had hiS incredibly rude boss call us to figure out anyway possibly she could blame it on us. Suffice to say, the call didn't go well for her. Our toilet was not replaced for two full weeks. Upon reinstalling the toilet the owner of the company proceeded to  call  me non-stop until I picked up. Once I picked up he said we owed him for the work. Once I pointed out to him, no worked was done other than destroying our toilet, he agreed to walk away.

This leads us to THE BEST PLUMBERS IN ALL THE LAND - BIGGOS!!!! The original issue had nOt been solved, so once  the new toilet was instAlled we reAlized we needed someone to snAke the line. BIGGOS was not time, and super pro! The plumber was fast and VERY experienced. Line was snaked and cleared in 20 min, and we couldn't be happier!!!

BIGGOS RULES!!!!!
Randy F.
Randy F.
9/17/2018
Water heater wasn't working and had low
water pressure. Called around for an available & trusted plumber in Long Beach and Stephanie (Bigos customer service) was able to get our technician Luke Bigos out to our house within an hour! He fixed all the issues within 20 minutes and explained everything thoroughly with me. Highly recommended and reasonably priced! Thanks Luke!!
Hutx C.
Hutx C.
9/14/2015
This is by far the best plumbing company ever! Matt Bigos (the owner) is much different than ANY plumber.  He does not try to sale you more products - yet he only repairs what is necessary.  You can ALWAYS TRUST that he is honest and looking out for your best interest. I would recommend him to anyone that would ask... Thanks Bigos Plumbing for always treating us like you were repairing your own home!
Aaron L.
Aaron L.
11/15/2020
Matt and Stephanie did a great job overall in getting my tankless heater replaced and fitted with iso valves. As someone with limited knowledge of plumbing, I can say they were helpful with recommendations, and communicative through the whole process. The results show as I now have steady hot water through this cold season.
Marc M.
Marc M.
11/07/2016 12:00:00 SA
I'll never use them again. The owner of the company came out to snake my sewer line for my house. A routine maintenance job. He immediately started saying it didn't look good. It wasn't that bad. He tried to push for me to do a more expensive job costing thousands of dollars. Two days later I had to call him back because the sewer line was now way worse than it has ever been before. Couldn't believe it. He blamed it on the sewer line instead of saying he should have snaked it better on the first visit. Again he pushed for the bigger job. I'm no expert on plumbing but it just didn't seem right to me. He also charged me for both visits. I spent too much money with them in two days and still not happy. Can't get my money back so I wrote this review.
Freddie P.
Freddie P.
5/25/2017
I was very please with the service of this company I called at 7:45 this morning the plumber arrived at 8:15 AM he was clean and personable I recommend them as a plumber and someone I will continue to use in the future
Gregory B.
Gregory B.
10/15/2015
You could not ask for a better experience.  Very friendly service and very good pricing.  Nobody wants to deal with plumbing issues, but Bigos makes it as painless as possible.  Do yourself a favor and hire them when you need plumbing services.

Thanks Guys!
Raphael S.
Raphael S.
12/26/2020
Update: I had an emergency with my new home's plumbing. The previous owners left one restroom completely blocked with roots and needing repair or replacement to the original piping.

I was hoping it would be something easy, but, as with these things, it was a worst case scenario due to the repairs needing to be done under concrete. Bigos made sure that my restroom was available for the holiday by hydro jetting the line and installing a clean out. They then returned the day after the holiday before 9:00am and got right to work.

They made sure my home plumbing is fixed for now and for the future. I appreciate the good price and guarantee. 2020 had one last rough surprise up its sleeve and I'm grateful that Bigos helped us deal with it.
Elizabeth L.
Elizabeth L.
01/08/2015 12:00:00 SA
My adorable lil boy had flushed a toy and clogged toilet. A friend recommended Bigos plumbing. Matt was here within 2 hr and fixed the problem immediately. Definitely found a great plumber and will recommend to all my family. Great service from beginning to end!!!!!
Patrick H.
Patrick H.
05/10/2017 12:00:00 SA
I called Bigos Plumbing and made an appointment to get a bid on a new water heater.  The representative came out on a Monday, gave me a bid, which I accepted, and told me he would call in the information that afternoon and I would get a call the next day to set up the installation.  No one ever called back.
Ann D.
Ann D.
10/31/2016
Bigos, Wonderful, Reliable company with a friendly staff .They installed a new garbage disposal this morning...got it right the first time!  I have a rental home, so I need a reputable plumber that can take care of any issues before they become a problem.  Thanks!
Karine P.
Karine P.
08/10/2015 12:00:00 SA
They showed up at the time promised and got the job done right. I was very happy with the work. I hope I never need service but if I do I won't hesitate to call them again.  I only needed a gas valve installed but it was done right the first time and very inexpensive. Professional and polite!!
marti b.
marti b.
10/13/2016
Matt is awesome. Does all my home inspections and I value his honest opinions, promptness, consideration. A consummate professional
Vania W.
Vania W.
8/14/2020
I can always count on Bigos plumbing when I'm having issues with the toilet or sink. They are always very responsive. Stephanie always answers my call and guide me through the process. And today Eric was able to help me resolve yet another toilet blockage in a timely manner. He was very professional, courteous and helpful. I would highly recommend bigos plumbing.
C D.
C D.
8/15/2017
Luke was great! Our dishwasher has been installed improperly and needed an air-gap installed. He did it in probably under 45 minutes, was extremely professional, friendly, and tolerant of our jumpy dog. Oh- and he cleaned up after himself too. :) I'm not sure how reasonable the rate was as our landlords paid, but that makes me think it was reasonable!
Rob T.
Rob T.
12/10/2014 12:00:00 SA
Our neighbor recommended Matt when our water heater had an issue, and he was willing to come out the same day.  He arrived punctually, at the time he stated, and worked proficiently, getting the job done well (and fast).  He gave us a very reasonable prince and provided a solid recommendation re: preventatively draining the water heater & what to expect as our heater continues to age.  All the while, he was extremely pleasant, polite & knowledgeable.  We'll definitely call Matt again!
Gabby A.
Gabby A.
7/28/2016
Bigos Plumbing gets 2 thumbs up from me. Great service and reasonable prices. Finding a plumber can be a challenge but thanks to Yelp I was able to find Bigos!
Ante M.
Ante M.
09/07/2017 12:00:00 SA
I've used Biggos plumbing for years. Matt has always done an amazing job and is always fair on his prices and professional with his work. His team and him are amazing and I would never call anyone else for my plumbing needs.
Alexi A.
Alexi A.
6/17/2018
I've called on Bigos Plumbing over the years for clogged drains and such. But this time I had a leak at the main water shut off valve and it was calcified. Keep in mind my house was built in the 1950's so the pipes are all old and I didn't know what to expect. I was told best case scenario the pipe could easily be replaced but there was a chance they may have to dig up the line between my valve and the water meter. Luckily they were able to fix the issue the easy way. But my point here is that they are trustworthy and I trust them to make recommendations that are based on truth and not just them trying to make more money on fixes that aren't really needed. I've worked with Luke, Matt, and Stephanie. They've all been very friendly and professional. And even better, they gave me time windows that didn't take up half my day and we're very good at calling to let me know what to expect in terms of time. Much appreciated.
Branden U.
Branden U.
10/18/2015
Matt is awesome! Very helpful! It was a Saturday and he found every way to resolve the issue! Highly recommended! He will jump through hoops to get your issue fixed!
Evan L.
Evan L.
11/15/2015
came immediately on a Sunday to fix a main line clog.  good service.
Jan S.
Jan S.
6/13/2018
Once again Luke Bigos of Bigos Plumbing does a great job for us! Our toilet was noisy after flushing, and Luke immediately diagnosed the problem as a faulty flush valve. It was swiftly replaced with a new one that he had on the truck, and we're back in business. Luke and his brother Matthew are unfailingly polite, knowledgeable, and efficient. A pleasure to do business with Bigos Plumbing.
Janny P.
Janny P.
04/04/2015 12:00:00 SA
Matt Jr. was very helpful and professional. Thank you for the great service!
W J.
W J.
12/07/2015 12:00:00 SA
Matt came out to my house this evening and did a fantastic job. He showed up right on time and got both of our toilets fixed in a timely manner. Clean, professional at a fair price! Thanks again Matt!
Kevin H.
Kevin H.
01/02/2015 12:00:00 SA
This was the first time I've called Bigos Plumbing as I had an emergency, and I have to say I could not have picked a better place. Needed someone to come over and fix our toilet which flooded late night on New Year's Day of all days. Not only did Matt Bigos arrive within minutes of me calling and fixed the toilet and cleaned the mess in the bathroom, but he was extremely personable, professional and gave us a very reasonable price under the circumstances. Looking forward to having him do some much needed repairs and replacements in our home in the future.
John B.
John B.
06/06/2015 12:00:00 SA
My friend Jim recommended Bigo's Plumbing (an independently owned and family operated business) to me a few years ago and I have been a regular satisfied customer since then. Matt, Stephanie, and Luke have always been professional and courteous in assisting me with my home plumbing problems. Matt, Luke, and their crew show up on time promptly and are friendly and personable. They address my plumbing problems and needs immediately and are patiently detailed in their explanations of all issues and estimated costs. I am happy that I can rely on Bigo's Plumbing to help me out when needed and I strongly recommend them to other potential customers.
Gary C.
Gary C.
8/16/2015
My review will be a bit long. I purchased a home in Lakewood, shortly after moving from Hemet. I knew that the house needed to be re-piped, the entire house. After making numerous calls and only getting two quotes over a 30 day period, my daughter suggested that I call Bigos Plumbing based on their Yelp ratings. I took her advise and I placed my call late on a Friday afternoon. Stephaney answered the phone and I immediately knew I wanted to do business with Bigos, period! Stephaney asked a few questions and she told me that Matt would call me back, guaranteed. Saturday morning, Matt returned my call, asked if I had time for him to come by today and take a look, I said yes please. Matt showed up, on time, reviewed the scope of work, including removal of the old water heater and installation of a tank-less water heater and he told me that I would receive a quote via email by Monday morning.

       As promised, the quote was delivered via email first thing Monday morning. After reviewing the quote, I called Bigos and Stephaney answered the phone, and again I felt like a customer. I told Stephaney that I wanted to add some additional work, and she said she would have Matt call me right back, as he was on the phone at the time. Within 5 minutes Matt called, I outlined the additional work, he said what I wanted done was easy add-on.

     I sat down and reviewed my other 2 quotes and compared them to Bigos. Without a second thought or having a question in my mind, Bigos clearly was light years ahead of the other plumbing companies. I called Matt back and asked when we could schedule the work. Matt's replied, let me take a look at our schedule and to give him a few minutes to make certain his crews work load would fit into the current week. 5 minutes later Matt called and asked if I wanted to start on Wednesday. I was shocked, I said YES.

    The re-pipe crew should up at 8:00AM, as promised and finished the entire re-pipe, tank-less installation. They cleaned up, inside and outside and were gone by 2:30PM. The following morning, the patch crew showed up, on time 8:00AM sharp. They patched every opening that had be made to install the new pipe, cleaned up and were gone by 1:00PM.

   From the person who answers the phone Stephaney, to Matt, his re-pipe crew and the patch crew, everything went as promised and as advertised. This was the first time in a long time that I have felt like a customer, was treated as such and I received quality workmanship, courteous and professional manners and at a price that was competitive, accurate and done RIGHT, ON TIME AND AS ADVERTISED!

   Thanks to Stephaney, Matt and everyone would set foot in and around my home from a job well done. Gary
Maylisse M.
Maylisse M.
1/28/2016
I called Bigos plumbing because it had good yelp reviews. I had a simple leak in my kitchen sink that I needed to take care of but could not do myself. First time I told them what I needed and I at that point was thinking about getting a quote for that repair and for possibly replacing the kitchen sink. I was told to send the details in an email (with pictures) and they will get back to me. Well I waited a few days and called them back since I got no response for the email. The person on the phone told me that the secretary was not there, but that he would look at the email and get can to me that same day. Once again I waited and no response. Finally I the weekend passed and gave them another opportunity figuring that they were probably busy. I called one more time on Monday to schedule the repair.  The guys on the phone got my info, and according to him he scheduled me for the next day and said he would call me next morning to tell me when he would be there. I am not sure what happened this time but, one more time nothin I got no phone call that day or even the day after. Very bad customer service. I ended up calling another plumbing company and they were excellent. Not sure what happened, all I know is that I gave them several opportunities to provide me with service but it did not work out.
Art I.
Art I.
10/14/2015
Called Bigos Plumming Saturday afternoon for a clogged drain.  Gave me an estimated time and was very prompt and professional.  Luke was awesome.  He fixed the drain but also stayed a while to test it to make sure that it was completely fixed.   I think I found a permanent
plummer for future jobs.
Frank M.
Frank M.
09/04/2015 12:00:00 SA
Matt, the owner is a hard worker and neat and tidy, knows plumbing inside and out. Gets the job done in a timely manor. Been taking care of my plumbing for years. I highly recommend his company. It's a family run business that takes pride in their work.
Kevin F.
Kevin F.
11/05/2017 12:00:00 SA
Bigos Plumbing was great. Luke was friendly, professional and did excellent work. And he was also prompt.
James G.
James G.
10/19/2015
Matt came out within an hour to fix my garbage disposal at my apartment and everything is back to normal. My family uses Bigos Plumbing for all their houses, and recommended me to call Matt for my disposal problem. Very good service, will use Bigos for any future issues I have. Thanks again.
Kris H.
Kris H.
6/16/2015
Matt promptly arrived, assessed our situation (bad thermocouple on a water heater) and fixed it within 10 minutes. He has an honest, no BS approach. I really appreciate that he can provide straight-forward answers.

We also had him take a look at our leaking faucets, and he gave us a great quote for quality replacement parts. I look forward to having him install our tankless water heater in the near future. Thanks for your help Matt!
Steve S.
Steve S.
9/21/2017
Hats off to Luke at Bigos plumbing. He did an awesome job changing my old leaking shutoff valves to new quarter turns and re-plumbing my new sink that switched from double drain to single disposal drain. I hired Bigos a while back to replace my water heater after much research and disappointing calls to other plumbing services before I found Bigos. They were great then too. I live in a condo and my association has two plumbers to choose from that know my building well. Unfortunately they are both undesirable to deal with. I'm sticking with Bigos for all my plumbing needs from now on. Luke works circles around those other guys and he doesn't even know my building as well. He learns quick though and has a great can do attitude.  Thanks Luke and keep up the great work.
Val J.
Val J.
8/27/2015
Our jets on our tub stopped working and our regular plumbers could not figure out, or recommend anyone to fix it. Went on Yelp and found Matt. Could not have been nicer and quickly diagnosed and fixed the problem. He actually solved 2 problems (our sprinklers now work too.) We will be using Bigos from now on.
Patti M.
Patti M.
6/30/2018
The BEST! On a holiday weekend no less!  Thanks Matt for the awesome and fast service :))  Landlord was having difficulty finding someone (after 2 days)!  I found Bigos on Yelp and they were here in less then 2 hrs and repair done in 15 minutes!!
Tim R.
Tim R.
08/10/2017 12:00:00 SA
I had a plumbing emergency & Big O's came to my rescue quickly & very professionally. The guys at the jobsite were very thorough + told me what was probably going to break next on my very old toilet. Landlord's problem really but all in all very happy with Big O's & would use them again whenever possible.
Rita G.
Rita G.
06/04/2021 12:00:00 SA
Great customer service by Stephanie and very prompt, efficient and friendly service of our Takagi tankless water heater by Luke. I will certainly call Bigos for any future plumbing needs.
Holstang V.
Holstang V.
07/02/2016 12:00:00 SA
They are honest, reliable, do great work and are reasonably priced. What more do you need? Support a small local business and give them a call. Thanks Bigos!
Ashley W.
Ashley W.
5/26/2016
Bigos plumbing is great!! When I first called, I was greeted warmly and got an appt. for the next available day. They were prompt, helpful and unclogged my shower with ease!! I felt comfortable with Matt who patiently explained everything that was going on with my shower and shared his recommendations for the future. They even cleaned up the floor where they were working, making it look better than when they arrived! I will definitely be calling them for all my plumbing needs!!
Natalie I.
Natalie I.
6/15/2017
We've used Bigos Plumbing a couple times now and they've been awesome! Our faucet needed to be replaced and then a part in our toilet. They called and found out the toilet part was under warranty, so we only paid for labor. We will be calling them for any future plumbing issues!
Russell R.
Russell R.
10/28/2017
After experiencing low hot water pressure, I reached out to Bigos Plumbing for help. They came out within four hours of making the phone call. Very impressed!

When they arrived, I could tell right away that this a company I want to do business with. They were punctual, professional, and courteous. The small detail of putting on shoe covers before walking through the house showed me that they will pay attention to detail.

After assessing the situation, I had two options - repair or replace. Due to the fact the water heater was a low end 15 year old model, i opted for the replace.

They were back out the next day, installing the new one and disposing of the old one. Once installed the technician took his time to explain everything with the new water heater, and answered any questions i might have.

If I ever have future plumbing needs I will be sure to reach out to Bigos.
Rahshaw M.
Rahshaw M.
9/26/2016
Matt has been great helping me work through my plumbing issues. My sewer backed up late at night (of course) I called Matt and left a message thinking he probably wouldn't get back to me that same night. Matt called me back shortly after saying that he would come back after attending his nephews birthday party Matt came by later that night and cleared our sewer line!! Which was very helpful when you have a wife and an 8 week old son at home!! Thanks a lot Matt!!
John F.
John F.
10/07/2016 12:00:00 SA
Matt and team took on the task of ripping out the ready-to-leak-at-any-minute galvanized pipes in my house and replace them with copper and pex piping.

It started with Matt quoting the work which came back just as competitive as the other companies that quoted it.  The big difference was Matt's attention to detail, knowledge of materials and the pride he took in doing a job the right way.  He pointed out a number of things that the previous home owner did as short cuts and probably would have started leaking in a couple years.  He also quoted a water softener and hot water recirculation system.  He explained all the different types of water softeners and the tests that he's done on the one he prefers to install.  His quote was also much more descriptive than other companies, so I knew exactly what work was going to be included.

We got the work scheduled pretty quickly and Matt and his team showed up in full force for a long days work.  They wanted to make sure to get the job done correctly but all in a single day if possible so that my 9-month old and I wouldn't be without water that night.  Twelve hours later, the water was back on, the house was clean, and the team was ensuring all hoses, faucets, showers and tubs were in proper working condition before they left.

Overall, I'm very pleased with the work.  My water doesn't leave nasty stains any more thanks to the water softener, and I have hot water throughout my house at a moments notice.  Bigos Plumbing will definitely be my first call for any future plumbing needs.
Joseph G.
Joseph G.
3/26/2019
Sunday evening I arrived home to discover my hot water heater had completely failed. I called them first thing Monday morning and was taking a hot shower less than 8 hours later. They're a family run business that cares about the customer and it shows. Luke was very friendly and professional. The work was meticulous and well done. I would recommend them to anyone and will be using them in the future for my plumbing needs.
Jothi A.
Jothi A.
4/14/2015
Bigos Plumbing repaired our garbage disposal after our warrantee company refused to complete the same repair. They were courteous, professional & completed the job the same day I called them. I will definitely use their services again!
David V.
David V.
2/27/2019
Luke is the man. He installed the toilet of my dreams. I thought I was the number one man in the number to business but I think Luke might give me a run for a run for my money. He's given me the runs.
Randy B.
Randy B.
08/01/2016 12:00:00 SA
Our water heater was about to die. We made an appointment for a week later but it died and they moved up the date even though they were VERY busy. Matt & Luke came out and got to work quickly. Matt explained what my options were and my wife and I decided to have a tankless water heater installed. We also had a water softener installed to insure a long life to our new tankless. Luke was as nice and professional as Matt. I never felt we were talked into anything. It was all our decision. We can't rate them high enough! Even Stephanie who answers the phone was such a delight to talk to, SO sweet and positive! We will go back to Bigos for anything that may come up in the future! Highly recommended!!!
Brian H.
Brian H.
06/01/2017 12:00:00 SA
Bigos is our go-to for everything in our house. Expert advice, great friendly service, and fast response. They've helped through a number of issues.

We had some bathtub hardware leaks in our old house addressed by them on the same day.

They've helped us diagnose some leaking that was happening under he house in our new place.

Most recently, they helped diagnose and repair our tankless heater and reverse osmosis systems in our new house.

We'll call them first every time.
Kristin P.
Kristin P.
02/02/2019 12:00:00 SA
Great service! They were able to come to my place the day I called them about my leaking water heater and it was fixed by the end of the day. They did a super clean installation of a new water heater, and it works great!
Julie G.
Julie G.
9/26/2016
This morning at 8AM I called Bigos Plumbing for a clogged toilet.  I spoke to Stephanie who was so helpful and sweet, and explained that I had a busy schedule to day.  She sent Luke out who arrived in 40 minutes from my call.  WOW what service!  Luke was kind and even covered his shoes before entering my home and took care of my clogged toilet within 5-10 minutes.  I've called Bigos twice and would not hesitate to call them again.  This family owned business is the best around!!!!  Thank you Bigos for resoving my plumbing issues.
Dana P.
Dana P.
2/16/2016
Quick and Efficient!  Luke was very helpful, patient, and quick with our repairs!  
We couldn't ask for a more helpful patient person!  We highly recommend them for any repairs you need quickly!  Thank you!
paul k.
paul k.
2/28/2015
Matt fixed our clogged toilet and replaced our shower handles. He worked quickly and was very knowledgeable. I will definitely call again when I am in need of plumbing services. I highly recommend him.
Russ o.
Russ o.
9/26/2016
I'd like to thank Matt for helping us out in our pluming pinch this past weekend.  We were unable to get our regular plumber to come out for weekend service, but Matt was able to come out and assess our main sewer line on Saturday.  I knew that we needed a new main sewer line due to the humongous Ficus tree that I've been battling with for the past 2 years.  Matt agreed that the main sewer line was in bad shape and showed me video proof of it.  He recommended to install a   trenchless system to fix the reoccurring  issue of roots. The cost was  hefty, but it gives me peace of mind that I wont have to deal with our sewer line issues.

thanks, Matt for getting our trenchless system installed.
I recommend Bigos plumbing for your needs.

We now have a new plumber.

Russ
Eddie G.
Eddie G.
3/29/2017
This review is a little late in the making, but here goes....
Last October, on a Friday afternoon, I decided to move my hose bib 5 feet for easy access.
Easy enough, I thought.
I made the change and felt pretty good about it, that is until I tried to turn the handle to allow water back into my house and it broke off in my hand, still in the OFF position.
Not knowing how to replace the broken handle, I called another plumber (not Bigo's), who showed up at 4:30 and charged me $200+ to repair.
OK, done.
The next morning, there's a small mote forming in the front of our house and as it turned out we needed to re-pipe the entire house. What to do? We had family coming in from out of state for the holidays and we needed to make sure we had water.
My wife and I called around to get some estimates to re-pipe the whole house with copper. We got 3 and went with Bigos because their estimate was the most reasonable and they seemed friendly, honest and they followed up. They really worked with us to get the job done before Thanksgiving.
There were a few hiccups and miscommunications but the installation was completed before the holiday. We had some rattling in the pipes once the guys left but they came back to make it right. Matt, the owner, came to the house himself to make sure my wife and I were 100% satisfied with the work.
I would recommend Bigo's Plumbing to anyone who asks.
Adrienne R.
Adrienne R.
2/14/2017
Bigos Plumbing-  Thank you!  We needed our main cleaned asap due to back-up in shower.  I called and Amber was able to fit me in and they were able to make it out really quickly.  Matt was polite, neat and clean and professional.  He cleaned the main, talked to me about future options and was on his way.  No up-sell or pressure.  Cost was reasonable.  Thanks again Bigos!
Emil A.
Emil A.
2/25/2017
Matt came over and and unclogged our home's sewage line. He was very professional and had all the necessary tools to perform the job. Would definitely use his service again.
Julian M.
Julian M.
2/28/2016
This was our first time ever calling a plumber  and im glad we did Matt was awesome  he got the job done right he was very friendly  and professional. If anyone is in need of a plumber  i highly recommend  Matt and bigos.
Elizabeth A.
Elizabeth A.
04/09/2013 12:00:00 SA
These people are angels. Give them your business, and be sure to say thank you! They saved me when I was visiting family in Belmont Shores. Recommend highly.
Ria P.
Ria P.
4/24/2017
Our water heater stopped working and I went to yelp to find the best reviewed company.  Bigos had 5 star and I called today and they set up an appt bet 4-6pm.  Sad to say, they never showed up nor called to let us know of any changes.
Ralph A.
Ralph A.
09/03/2016 12:00:00 SA
Matt and his helper were great!  Diagnosed what was needed, got the right high quality parts, and got our leaks fixed!  Great,  friendly, professional service!  The cost was very reasonable.  Highly recommended!
Bob C.
Bob C.
6/26/2016
Bigos arrived on schedule and they were efficient and effective.  They evaluated the problem, knew exactly what to do and they had all the right equipment and parts on hand to do the repair.  They were in and out in no time.  Great job.
Sheri S.
Sheri S.
3/25/2015
If you need a plumber and don't call this company and the owner Matt, you aren't reading these yelp reviews. I add my HUZZAH! Matt has a passion for his business and it shows: he is professional, gives good value, great customer service, what more can I say?
Daniel R.
Daniel R.
08/11/2015 12:00:00 SA
Had a problem with a slow, clogged drain. Called for an appointment and they were able to give me spot during a time I requested. Luke was sent over and within an hour took care of the problem and left the area clean. I highly recommend their plumbing service for fast friendly repairs.
Donald M.
Donald M.
9/21/2016
This is a dedicated, family owned service. I called on Monday, the work was finished & complete by Tuesday. The work I needed completed was not an emergency, but urgent. Bigos knew that & scheduled me according. I really appreciated that. The price that was quoted, was the price I paid, even with some unexpected, nuisances. I think Bigos is a company that can be trusted with all your plumbing needs. They even wear those clean, floor slippers!
Aaron M.
Aaron M.
08/08/2021 12:00:00 SA
Bigos Plumbing is always friendly and helpful.  They are our go-to for home plumbing needs.  Pricing is fair.
Lauren B.
Lauren B.
12/22/2016
We had a really bad clog in our main line, I wasn't sure what to do. I checked on line, and found Bigos Plumbing, and we are glad that we did. They came within an hour, and were super nice and very efficient. In fact, we have never had plumbers clean up and it was pouring down rain. The clog was baby trees in the main, they ran a snake down the toilet and bravo. It was fixed. We are very happy with their service.
Brandye B.
Brandye B.
9/19/2017
Great service and follow up! I had a last minute issue come up after my bathroom flooring installers weren't able to reconnect my toilets. I called Bigos and they were prompt and professional. I wound up using another service provider as Bigos didn't have anyone available for a same day evening appt. But, they followed up with me 1st thing in the morning and have been an absolute pleasure to encounter. Service and follow up are HUGE! I will definitely use them the next time I need their services. Thanks Bigos and your great customer service team :)
Sarah W.
Sarah W.
10/18/2017
Bigos Plumbing responded quickly to my request for service. Matthew came out to replace my disposal and found other issues that he recommended be addressed before they cause more expensive damage to my condo and possible the unit below. I appreciated the thoroughness of his work. He was friendly, clean, and professional. I will be scheduling the follow up service with Bigos soon.
Stephanie G.
Stephanie G.
08/10/2017 12:00:00 SA
Luke came out today to replace the broken garbage disposal at our rental property in Long Beach. The service was fast and friendly and he got the job done in 30 mins. I would recommend their services and will be using them in the future for my own home plumbing needs and rental property needs!
Nancy P.
Nancy P.
9/20/2022
Hired them to replace faucet I purchased, they subcontracted another company, disaster! Luke from Bigos came and fixed problem, I cannot recommend this company also due to price, $100 per hr I was charged, if you do hire ask for price first and make sure they do not subcontract work!
G S.
G S.
9/25/2018
Luke from Bigos Plumbing came out and replaced a leaking garbage disposal. It took less than 30mins to complete the job. Highly recommended and would definitely do business with them again.
Thomas B.
Thomas B.
3/13/2018
I called Bigos plumbing to check on a leak coming from our ceiling in the garage. They came out, diagnosed the problem, fixed all the plumbing issues within 2 hours when other contractors were talking days.  Staff was very knowledgeable and friendly. I absolutely recommend them for all of your plumbing needs and in fact would call no one else.
Ann S.
Ann S.
7/25/2017
7/24/17 - Big Ups to Bigos! And a special two thumbs up and five stars to Jayson.
My first encounter with Bigos was in May when my water heater was broken and leaking causing a great deal of damage due to being very old and having very bad pipes. Matt( the owner )and his crew arrived and handled the situation with such precision and detail and excellence it was like watching a SWAT team in action. They got the old water heater out and a new one in with new pipes as well.
Matt also snaked the bathtub and  checked some other situations in the unit including the bathroom sink, kitchen sink and the toilet shut off valve. Bigos returned in June to complete a number of requests for the owner. This is a very old building with very old pipes, etc.
My most recent encounter with Bigos was this past Saturday (7/22) and today, Monday.
On Saturday they had to put in new pipes under the kitchen sink and in the bathroom under the sink. I was told the job would take two and a half to three hours. Luke ( supervisor?) along with Jayson arrived. Luke took care of a plumbing job elsewhere and Jayson attended to replacing  the pipes under my kitchen and bathroom faucets as well as snaking the bathroom sink. He completed  the job in just over an hour. Amazing. Everything was excellent and I was able to attend my scheduled function as planned. Jayson explained everything thoroughly . Matt, Jayson, Luke and a couple other plumbers that I met are all extremely friendly, hard-working and a pleasure to work with.
I would put Bigos Plumbing against any other plumbing company out there. They are the standard. They are the epitome of  good, no, GREAT customer service. I know this is a long review but I  really want to let it be known how great they are and that I would highly recommend them to anyone. It's not very often that you find their level of service these days. Great job Bigos and a special thanks again to Jayson.
charlie g.
charlie g.
09/09/2018 12:00:00 SA
I had a small plumbing emergency at my building in Long Beach. I found Matt on yelp and decided to give him a call because of his stellar reviews. Matt was on property in less than 2 hours and had the problem resolved in fewer than 10 minutes. Nice guy, fair price. I will be using Bigos from now on. Thank you!!!
Jeff S.
Jeff S.
4/25/2019
Had Bigos come out for several items in the bathroom, including removing and re-installing custom tub and drain. Very friendly, clean and they know what their doing.

Job well done.
Julie L.
Julie L.
4/30/2017
Recently our kitchen sink wouldn't drain.  Rusty from Bigos arrived
and within 20 minutes had it unclogged and the sink draining perfectly.
He was very clean, polite and knowledgeable.  I highly recommend Rusty.
Amy T.
Amy T.
8/15/2023
We are so happy that we found Legacy Sewer Line. We originally wanted to do preventative maintenance and do a hydro jet. After looking at our pipes, Matt the owner realized that we needed more than just a hydro jet. He knew that we had to reseal our pipes and I'm so happy that he did. He was professional, kind, and was able to do the job within days. We were going to have 7 people at our home and luckily experienced zero overflow nor plumbing issues. We were able to finally have regular plumbing that didn't cause us heart ache. So extremely lucky. Thank you so much Matt for your service and we are happy that we found you to do an amazing job for us. I'd highly recommend his company!!!!
Scott W.
Scott W.
4/23/2018
I've had a slow leak under my bathroom sink for months and since I was already stuck at home I decided it was a good time to call Bigos. After initially scheduled an appointment for 10 o'clock, Bill called me and advised that he had finished his previous job early and let me know he was on his way over. Bill made the repair in about 30 minutes and cleaned up after himself. Done! I would definitely call Begos it again. Got her quickly, made the repair, and I can go about my day.

4-23-28 Update: I called Biggos when my toilet started to leak this morning. Eric was right  on time and quick to reset the toilet on new seals. Cost was $150. Another pleasant experience.
Christine M.
Christine M.
1/28/2015
We have used Bigos twice now for repairs to our main sewage line. Both times Matt was professional and kind. He did not try to up sell us on anything and he worked really hard and quickly to get the job done on time and quality work both times. We will use them for a couple recommended large repairs soon and will always go back due to not only quality of service, but Matt Jr. professional manner. I trust them and highly recommend Bigos Plumbing!
Julie B.
Julie B.
09/05/2017 12:00:00 SA
Luke installed our new kitchen faucet in record time, and ON TIME!  No mess, no fuss, and gave good pointers about the faucet I'd purchased too.  He knew so much!  The office took a credit card payment over the phone too!  So easy and so nice to work with these people.
Linda T.
Linda T.
3/28/2017
2nd time using Bigos. First time was for a smaller job, we called and Matt came right over  and fixed our leaking upstairs toilet.  We were really surprised at how fast he responded and took care of the problem.  We liked this company so much we called them back a month later to do a pretty big plumbing job.  They did excellent work.
Ashley C.
Ashley C.
02/07/2017 12:00:00 SA
Matt and Eric were wonderful. I had a dryer vent that needed an extension and I called Friday evening to see if they could fit me into their busy schedule before my dryer was delivered. Matt asked for some photos of the vent and gave me a fair quote. He was able to work with my schedule and sent Eric to come do the install. They were both very friendly, professional, and efficient. Eric showed up promptly and did a great job and cleaned up after the job. Thank you very much for your excellent service! This has made my week much easier. I highly recommend Bigos Plumbing
Elliot D.
Elliot D.
9/14/2018
Bigos came out to clean out a very clogged bathtub. Besides doing great work they were very professional and took the time to explain what they were doing.  I would certainly use them again. Thanks!
Stacy F.
Stacy F.
7/17/2015
Great company, really worked with us to get the problem fixed asap. We have had lots of plumbers try to fix our back bathroom only Luke figured it out. And he worked OT just so we didn't have to go the whole weekend with one bathroom. Thanks Luke!
Cora A.
Cora A.
08/11/2015 12:00:00 SA
Good service. The work was done by Luke. The clean water pipes were strapped down under the house to eliminate vibration, he was unable to do the same inside the walls, but at least pointed it out. Also flushed the tank-less water heater as the hot water kept shutting off.
Maria S.
Maria S.
01/11/2015 12:00:00 SA
Nobody likes calling a plumber, especially on a Sunday when most places are closed.  That being said, we had a great experience with Matt Jr. today.  After connecting with their friendly operator, Matt Jr. called to discuss our problem, gave us a rough estimate and called when he was on his way.  He wasted no time fixing our clogged main sewer line and was professional and courteous the whole time.  I also appreciated how he took the time to explain everything to us too.  I would definitely recommend Bigos to my family and friends.  They are now my go-to plumbers!
Ja J.
Ja J.
2/16/2017
I have had poor experiences with plumbers in the past. Then I found Bigo Plumbing! Matt was great. He was prompt, courteous kind and was in and out in 30 minutes. Price was reasonable! Stephanie and Amber work in the office they dispatched Matt within 15 minutes. Thanks to all of you!
Jamie B.
Jamie B.
3/24/2015
My tenant flushed a tampon and clogged the toilet. I needed someone to come right out and was referred to Matt Bigos. He showed up right on time (9pm on a Tuesday) and did a great job!! He gave me a very fair price too. I highly recommend Bigos Plumbing!!
Thanks Matt!!
Andrew Z.
Andrew Z.
10/03/2018 12:00:00 SA
If you're looking for a plumber stop here! You'll notice all the five stars. There's  a good reason! If you're looking for a honest, courteous, punctual plumber Matt delivers. My most recent job was a full repipe in my Lakewood home . Matt and his crew knocked out the job in one day. Matt staying late to review and inspect.
Dana B.
Dana B.
03/11/2017 12:00:00 SA
Great company! My job went from what I thought was a simple snake job to a three day, add a clean out, dig up the front yard job. Bigos Plumbing were professional and concerned about keeping all areas of my house clean. Thanks!
Stan F.
Stan F.
09/01/2015 12:00:00 SA
Needed ice maker hooked up involving crawling under my unit to run copper tubing. First plumber I called (who also had excellent Yelp reviews) referred me to Bigos. Called and talked with a lovely phone person named, Stephanie--she took over and set everything up for water shut off with the condo management and scheduled my service. Mark Bigos showed up within expected time frame and in a little more than an hour had me up and running. Great service... highly recommended.
Jon R.
Jon R.
6/23/2017
Matt and his guys came through again for us at house in Palos Verdes.  Difficult leak and needed a full home repipe and filter install due to hard-water.  It took multiple trips and events over the house to repair/replace everything and likely more time than anticipated, but Matt stuck to the estimate and helped us get through a pinch when the leak first happened.
Lisa M.
Lisa M.
8/30/2016
I've used this company several times.  Great service!  Luke and Matt are super fast and curteous. Today Matt installed a new water heater. He showed up within 2 hours of making the appointment.  I would highly recommend them.  Thank you!
Michèle U.
Michèle U.
1/17/2015
Matt and Matt Jr are the best! Called on a Saturday morning, were here within the hour, fixed my hot water heater super quick and were courteous the whole time. I will definitely keep them in my phone book for future use. Thanks so much you two
Princess J.
Princess J.
12/01/2016 12:00:00 SA
Great Company! We moved into a new place and started smelling gas. Turns out that we needed a leaking pipe replaced behind the stove. Someone recommended Bigos and we are so glad they did! They fixed the problem that same day and we haven't had a problem since. We highly recommend them!!!
Linda M.
Linda M.
06/07/2017 12:00:00 SA
Working with Bigos was a pleasure.  They were responsive, on time and professional.  We used them to install faucets and check a connection on our washer.  They were knowledgeable and willing to offer help/advise regarding another issue we had at our home.  We will call them again for any and all plumbing needs!  We feel lucky to have found this company!
M K.
M K.
07/04/2019 12:00:00 SA
My bathtub spout decided to fall off one morning 2 months ago, which rendered me shower-less, and when I called Bigos, they said they'd be able to come out that afternoon.  Joseph came by and reattached the spout efficiently and much more cosmetically than before, and it's worked very well since then!  Thank you very much for your prompt and competent work!
Jason R.
Jason R.
5/18/2015
Bigos is the best. I've called them twice for two separate issues. They were right on time each time and they quickly diagnosed and fixed the issues I was having. I have only one plumber in my contact list, Bigos. A+
Angel N.
Angel N.
3/28/2015
Gas needed to be turned off due to 2 minor gas leaks.  Called a few plumbers. 2 were no shows and the other wanted to charge $953 for the work, said had needed to stay off and there was nothing to be done until the next day.  Not convinced with the work they saps needed to be done,  I called bigos plumbing.  The owner said he would have his tech come on the way back to office and to not worry, he would charge the normal hour rate even though this was after 630pm. The tech arrived,  inspected the two leaks and said it would be about $350 and that he could fix the major leak that night. We agreed to the work given that it was a third of the cost of the other guy,  and he fixed the major leak,  got gas back on and said the other link was very tiny and he would fix next day.  Before cutting into the wall he said he wanted to try something and wouldn't you know it fixed the problem and total cost $225. Thank you bigos for your skilled and friendly techs who saved me so much money.
Klara K.
Klara K.
02/05/2018 12:00:00 SA
Amazing service providing and installing a new water heater in my condo.  Very professional, fast and clean service. My very old water heater was still working but pipes were all rusty and the water did not feel hot enough. The water pressure was also very low so I could not even fill up the bath tub. I have decided to replace it for a new heater rather than patching up the old unit which could cause an accident or in a better scenario it could stop working any day now.  I am so glad I did it. The water pressure improved so much immediately after installing the new heater. My shower and bath feels like a spa now.
Alexander R.
Alexander R.
5/19/2020
I had a really good experience with them. They gave me a quick and fair estimate to fix some plumbing in the kitchen. The plumber, Luke, showed up on time and did a great and professional job. I will definitely be using them again in the future.
Alex Y.
Alex Y.
07/06/2015 12:00:00 SA
Yes, I'm another customer who is giving Bigos Plumbing 5 stars.  Why not?

Matt called me back on a Sunday afternoon, gave me an cost estimate over the phone, called to give me an ETA after he completed his previous appointment, showed up and fixed my water heater leak, explained his cost breakdown, and answered all my questions.

The competition?  Didn't return my calls.  Or said they could come out in 2 days.  (Seriously? We're in a drought... please fix my water leak.)

Then I called my friend to ask if what I paid was reasonable or not.  (Actually, I called my mom.)  She said that I was charged a very fair price.  And she knows what's fair.

So, if you're wondering how these guys got so many positives on Yelp, just call them up next time.  You'll end up writing a 5 star review too.
Andy L.
Andy L.
8/27/2015
Big Ups to Big Os! Swapped my hot water heater out quick and cheap and even patched up some of the previous guys sloppy work. Thanks fellas, keep cool!
Mallory A.
Mallory A.
07/09/2015 12:00:00 SA
I had a great experience with Bigos Plumbing. They did everything quickly and efficiently. I felt that Matt gave us all of the possible options we had, gave us his true recommendation of what to do, and tried to find ways to save us money on multiple different things. I will definitely use them for any plumbing issues going forward.
Donald L.
Donald L.
9/29/2021
Bigo is LEGIT.  10/10.  I previously used a home inspection company to conduct a sewer pipe inspection on a property, but they did not have the proper sized scope to access a cleanout.  After hearing about this news, i frantically called around for someone who can perform a sewer scope inspection and I landed on Bigo on Yelp.  He was able to fit me into his hectic schedule and arrived on site within 30 minutes of the call.  He was able to perform the sewer scope inspection which saved me a ton of money because he found a tree root had pierced through one of the drain pipes.  

He also advised me on issues with cast iron and galvanized pipes and gave his opinion on what would be an ideal, cost effective and efficient replacement.  

I also sought Bigo's services on another property.  Although he was scheduled for another job 2 hours away from Long Beach, he made sure that he had his employee  ready to perform a sewer scope inspection (through the roof).  You can't get any better with customer service.  

For both times I used Bigo, he provided me with repair quotes/estimates very quickly - this is important especially if you are looking to purchase a home, given the quick turnaround times in a seller's market.

I will definitely use Bigo again in the future!
A. W.
A. W.
07/06/2016 12:00:00 SA
Used Bigos for the second time yesterday to help with a leak in our water heater.  They came earlier than the initial window that I was given over the phone, worked quickly, and were very professional.  Luke and Eric did a great job.  Will definitely use Bigos again in the future.
Will T.
Will T.
3/15/2021
If I could give Bigos Plumbing Co. 10 stars, I would!    I called last Friday to get an estimate to install a kitchen faucet.   I was immediately called back and given a reasonable price so I made an appointment for the following Monday morning.  The plumber - Chad- arrived on time - with his tools and a blanket to work off of and to protect my cabinets/floors.  I gave him the box with the faucet and let him go to work.   The job looked somewhat involved- very tight space , had to work upside down, dealt with proprietary fittings on the Price Pfister faucet. Chad completed the work, cleaned up, put my cleaning/storage boxes back under the sink and tested the faucet and sprayer in front of me.   Very courteous. Very professional. I would recommend this company to any reasonable client to work on any level of job necessary to complete. ( Bigos is not a cheap outfit -  but reasonably priced for their work. No cheap upsell either.) I see why they get Great Yelps!  Thank you.
btw a Family business - that is a real Plus!
Amy T.
Amy T.
1/24/2015
Matt is really nice and efficient! Contact timely and professional, great job!
I call in at 3:30pm today and he immediately came on the same afternoon. He fixed my kitchen sink clog  in 15 min and clearly explain the problem in the old building cooper arms I live.
Stephanie L.
Stephanie L.
11/11/2015 12:00:00 SA
Our building is an older condo and a piece broke off in the wall of the shower.  They came out and they had to order some old school part, but they got the part the next day!  We had to reschedule a couple of hours before their scheduled time and they completely accommodated us.  

Just nice clean guys who know what they are doing.
Angela T.
Angela T.
6/17/2016
Luke came out this morning and repaired my water heater. Thermocouple needed to be replaced and he did a fantastic job in a timely matter.
Danielle N.
Danielle N.
4/22/2019
Fast, friendly service.  Easy drain clog, 2 guys came at beginning of 2 hour meeting and also replaced the faucet.  They were out of there within an hour.  Would definitely use them again.
Nancy P.
Nancy P.
1/27/2014
Matt from Bigos Plumbing did an incredible job in the remodel of my bathroom and installing new sink in my kitchen. He installed a new tub along with a waterfall shower head, a toilet, and sink in both the bathroom and kitchen. He did an amazing job and in a very timely manner. I was very impressed with his professionalism and high standards in quality work and service, along with fair pricing and guaranteed work. I recommend Bigos plumbing to anyone for great service and amazing work!!
Jill M.
Jill M.
8/21/2018
Bigo's Plumbing is great - prompt same day service to clean out the main drain. The camera system was very effective and Matt's explanation of the problem and solutions to the issue were appreciated.  Highly recommend the company!
Ernesto B.
Ernesto B.
01/12/2016 12:00:00 SA
Unfortunately, they don't cover the East Los Angeles area (I suspect that's a problem on Yelp's end).  I called them after doing a search for plumbers/heater repairs near me, and left Bigos plumbing a voicemail about my broken water heater at around 6:30pm.  They called me back within 30 minutes to hear a description of the problem.

Even though they were unable to make the trip, they took the time to explain what the problem is, and what a fair price for parts and labor SHOULD be if I'm not getting ripped off.  it turns out they were right.  One plumber suggested I buy an entire new heater.  But because Bigos suggested it probably just needed the thermo couplers replaced, I spent $180.  And that ended up fixing the issue.  Thanks again for the courtesy call back, and for still providing some recommendations.
David C.
David C.
10/29/2015
Used Bigos plumbing for a couple jobs and service has been great on all occasions.  On time, neat and professional.  Recommend Bigos to all who need a plumbing company.
Dave S.
Dave S.
07/11/2019 12:00:00 SA
So I had a leak in a pipe that went from the 3rd floor of my townhouse to the garage.  It was in an area that would have required demo of my newly tiled bathroom on the 3rd floor and my newly remodeled kitchen and cabinets on the second floor.   Got a bid from a plumbing company that the HOA has used before.  Their solution was to demo and replace the pipe.  Their cost didn't include the rebuild after that would have been about 5k for the rebuild plus the cost of replacing the pipes.  I had Bigos come by to take a look, and they pretty quickly like in an hour figured out where the problem pipe was and showed me with the camera where the crack in the pipe was.  Their solution was either demo or try to seal the pipe from the inside with their epoxy solution.  The cost of the epoxy trick was the same as the bid from the other guys. But wouldn't require any demo other than some drywall removal.  So right there it's 5k less because no rebuild.  This process still isn't cheap.  And it's not easy, and it takes a plumber with some practice and experience to do it.  It took them over the span of 2 days to do the whole thing and replace some pipes in the garage.  The guys were very thorough, professional, courteous, and they know their shit.  This is potentially a very good solution to fix pipes without any demolition.  But again, it's not cheap, and it's not fast, but it is good!    The job gets a little messy and they left behind some stains from epoxy on the communal driveway that my neighbors keep bitching to me about, so I'll have to get out there and grind it off somehow.  But overall these guys are really good!  I'm not taking off stars for the little mess left behind..the solution was great.
C D.
C D.
06/06/2021 12:00:00 SA
Awesome, responsive and does the job required. Very professional and def recommend them to others for sure!
Joelle C.
Joelle C.
9/26/2016
Excellent service again.  Repaired current water heater at a fraction of the price it would cost to replace it.   Did not feel any pressure to buy a new one.  I did ask about a new tankless water heater, so in the future, I will be prepared for that cost.  Love these guys!
Jennifer B.
Jennifer B.
1/22/2018
Bigos came out to install a new kitchen faucet and fix my running toilet. Erick was super approachable and friendly. I was having a dryer delivered at the same time and the delivery folks would not install the dryer until we replaced the bla bla bla thing-do-dad. THANK GAWD Erick was there to interpret what they said and was he able to install a new valve for the dryer. It wasn't a planned repair, but he saved the day and not only do I have a faucet and toilet that don't leak, I also have dry clothing.
Jim D.
Jim D.
12/02/2016 12:00:00 SA
great response, fair prices, competent work.
bought a new clothes washer and the old standpipe/drain could not handle the volume of water the new washer discharged. Luke replaced the standpipe with a 2 abs pipe and elbow. works great. will call them again when a need arises.
Michelle P.
Michelle P.
1/26/2014
Excellent service! Very professional and clean cut technicians. I highly recommend their services to all. Great prices, and always available with same day service.
Devi M.
Devi M.
12/02/2015 12:00:00 SA
We've had to have a couple of drains cleared over the last three months.  The guys from Bigos arrive within the window promised, do the work quickly, and clean up after themselves!  Everyone we have dealt with has been polite, knowledgable, and considerate of our home.  We now consider them our family plumbers.
George R.
George R.
10/26/2018
Mat, Jason, and Luke and the other guys involved in our house have more than earned these 5 stars and deserve even more. These guys were very professional and courteous had our place pretty clean and put back together from the work they did. Even though it was a big plumbing issue that required extensive labor they handled it very well and took the needs of my daughters and wife into consideration. I can't say enough I really recommend them for any one with any plumbing issues. Even the woman on the phone was genuinely nice something that's needed more in this world. Thank you guys so much-George R.
Jennifer B.
Jennifer B.
6/22/2018
Luke fixed our plumbing issue quickly and inexpensively...we would definitely recommend to anyone!
Janae W.
Janae W.
02/04/2015 12:00:00 SA
I had a sink emergency at my apt and Bigo's came out right away considering I had to be at work within 2 hours! Finished the job quickly and efficiently. I will definitely recommend to family and friends. Matt was very friendly which was appreciated! Support Bigo's and their reasonable prices.
Chris L.
Chris L.
09/01/2019 12:00:00 SA
I have so many good things to say about Bigos. Seems like I'm always in crisis mode when I call them.  I've been lucky enough to get immediate help even when the wonderful women on the other end of the phone line, Stephanie or Linda tell me they are slammed that day.  They are sympathetic and work me in.  I was amazed when they stayed until it was dark, to finish replacing a gas line in the backyard.  A mountain of dirt came out of that trench and to my surprise it was replaced, cleaned and tidied up with the hose, looked great, worked well. And most important those exhausted plumbing experts were so nice and even cheerful at the end of a very long day for them.
 I've had good response times.   There is always good communication between me, the office and plumbers.  All have been professional.  All have been cool people to work with. But most important to me, there's understanding there, that I need help and I'm going to get it soon.
Yaya L.
Yaya L.
04/06/2015 12:00:00 SA
found this business on yelp. Called and spoke to Stephanie, whom assisted me right away to get the guys out to my house the same day. Matt and his brother showed up and quickly assesed the issue. They fixed the sprinkler leakage and i moved on with my life.very friendly and professional guys.
StephenHeather G.
StephenHeather G.
12/21/2015
Excellent service & Luke took care of everything! Left me nothing to worry about. He even sent me an email detailing his advice for further maintenance. Very good experience-I would definitely use them again.
susie k.
susie k.
8/23/2016
We pretty much only work with people referred to us by friends or rated highly by yelp. Check mark for both with Bigos plumbing. Matt was extremely helpful and answered all our first time home owners' million and one questions. We had a number of things that needed to be fixed at the house. From moving our washer/dryer pipelines from the kitchen to the garage, and replacing old pipes, to simpler things like changing out the filter system in our fridge. We couldn't be happier with the excellence with which they did their jobs and his personable nature to match.

Highly recommended to our friends and fellow yelpers!
Natasha B.
Natasha B.
5/30/2017
He was timely, straight shooter, very friendly, warranties his work, and is a fantastic local small business.
David W.
David W.
8/26/2016
Still doing 5-star service! Not just water emergencies either. I had a special job involving plumbing the gas lines on my deck fire pit... didn't want to mess around with gas (even propane) when I wasn't absolutely certain of what I was going to be doing. So I called the pros. Matt came out to check out what would be involved and then returned a few days later to do the job. It involved some creative problem solving as well as heavy lifting to get the flagstone fire pit relocated back onto the deck. I must say that Matt and his helper did a fantastic job, and my fire pit... now with beautiful blue glass crystals through which the flames dance... is so beautiful. Matt set the whole thing up. Thanks, Matt. You guys are The Best in the business.
Albert G.
Albert G.
9/14/2020
I called Bigos because of the great yelp reviews. They came out and cleared a clogged,main line to my condo bldg. Eric was great and very explanatory. We will be using them again in the future.
Stingray.bear V.
Stingray.bear V.
10/11/2016 12:00:00 SA
Goodbye heavy clunker, space consuming, energy wasting tank,hiiiiyeee! tankless water heater system.
Tuesday , extremely busy morning in the office.
Yet,I am taking my time to share to you the experience I had with Bigos Plumbing- Matt and his highly professional staff and crew.
Punctuality =  A+
Quality of Work = A +
Cleanliness pre and post procedure = A +
Professionalism/Attitude =A+
Work Efficiency =A+
Ease of communication , re: quality, quantity of work done =A +
They came in on time as earlier agreed, Eric did the prep work
Got the water drained from the tank, got the ginormous home gas guzzler out of our tiny home back yard
And Matt did the coup de gras to finish off the ailing almost 15 year old heater evolution to a micro 20.5 (H) x 13.8 (W) x 6.7 (D ) tankless tiny box.
That Japanese Noritz engineered miracle hot water in a box machine was able to fire up a scalding shower head ( at your own risk), 3 sinks, and washer and dryer in one shot, with no fluctuation of temperatures to any aforementioned water outlets.
Boomshuckahluhckah!
Thank you so Much Matt, Stephanie, Eric for the wonderful artistic plumbery you provided to our tiny family.
Your professionalism explains why these 5 stars are for real. for real.
Matt took time in explaining the tankless, basic trouble shooting, had me work with an almost $5k equipment PRO PRESS to avoid unnecessary old school soldering to make it uber plumb.
Even gave us a guarantee of service, should failure/trouble were to occur.
We'll be calling you soon Matt/Stephanie ( not for the tankless hopefully) for another much needed home improvement project.
Extremely grateful of the high degree of courteous, professional servitude of the Bigos ownership, management; and crew has shared.
Our family shall be enjoying hot water on demand for years...cheers.
Again thank you Bigos.
Chris B.
Chris B.
05/08/2015 12:00:00 SA
Always like to support local business and love Yelp so when we had a plumbing emergency on a Friday night I went to Yelp and within 45 minutes Matt Jr. came out to fix our broken water line in our crawl space.  He was very helpful and accommodating.  I would highly recommend Bigos to anyone.  Great service and very professional.  We're probably going to use them to re-copper our house when our budget allows.
Davi N.
Davi N.
11/02/2016 12:00:00 SA
Luke was great and he even waited for me to get home! Thank you, see you next time
Rick D.
Rick D.
05/07/2015 12:00:00 SA
This is a great outfit! I called to schedule an appointment and the receptionist was pleasant and efficient. Mat came out a day later to snake my washing machine drain. He identified a problem with an old small drain pipe size and offered the option to install a larger pipe. (Saving me money on call backs in the future.) He quickly snaked the line and install the larger pipe.

Couldn't be more happy with the service from Bigos Plumbing. Everyone I dealt with was very friendly and professional. 10/10 Would recommend.
Jon M.
Jon M.
4/14/2016
Matt Bigos served as the plumbing contractor on a just completed bathroom model at my house.  I found Matt to be a professional of the highest standards who knows his field well.  This was a complete redo of the bathroom plumbing in and under the house.  Matt and his helper completed the work promptly.  His broad knowledge of plumbing and plumbing supply showed as he quickly resolved any problems that occurred.  Matt is a very personable and friendly person who works with his customers and with other contractors.  He does things write and is very ethical.  I trust him to do any plumbing project around my house.
David V.
David V.
5/31/2019
We were in the process of selling a home and needed to not only have a drain cleaned but provide video confirmation to the new buyers. Bigos Plumbing got back to us very quickly and put us in the schedule for a quick turn around.  Matt (owner) showed up on time and took care of business quickly and with a very fair price. This is the 3rd time we've used them (different homes) and would recommend them for all plumbing related issues. Thanks Matt and crew!
Jon T.
Jon T.
12/08/2015 12:00:00 SA
We had a plumbing line leak under our home on a Sunday afternoon that required the water to be shut off.  Matt was the only plumber that was able to send someone out that afternoon, saving us an overnight at a hotel.   Luke arrived and quickly resolved the issue.   Will definitely call Bigos for any future plumbing issues.
Jason H.
Jason H.
2/27/2016
This is our second time using Matt and his company, Bigos Plumbing. He did a fantastic job the first time, so we called him again for our second issue.

We needed our water heater replaced - Matt showed up on time, was super professional, and completed the job in about two hours. He did an excellent job, and our hot water is nice and toasty hot!

Thanks for great service Matt!
Rumeiz H.
Rumeiz H.
8/27/2018
I have been using Bigos Plumbing for a few years now and have always experienced good service.  But I wanted to write about a recent incident where I was having an issue with water seeping out from under the wall and needed an immediate professional opinion about what was happening.  When I called Matt @ Bigos he put me at ease and said he would be there in a few hours to look into the matter.  He arrived at the time frame he said he would, did a thorough inspection and advised that the leak was coming from the adjacent unit and that I needed to touch base with my neighbor to resolve the issue.  I followed his advice, reached out to my neighbor and confirmed that the issue was indeed due to a leak from their sink.  The issue has now been resolved and everything is back to normal.  
I know that there are good plumbers out there but I feel that he went up and beyond the call of duty to help me out.  I am grateful for his honesty and stellar customer service.  Thank you Bigos.  I will be calling you again when I have any kind of plumbing issue.
Jeff + Stephanie D.
Jeff + Stephanie D.
6/14/2015
anyone that has plumbing problems should call no one else for repair, they are always on time and have always solved any problems we have had at our hair salon. So I know any home repair would be a piece of cake for this crew.
Dan and Tina Waage
Sara E.
Sara E.
04/06/2017 12:00:00 SA
This is my 4th time needing them to come to my rescue! They are the knights in shining armor of the plumbing world. This time Luke and Jason replaced my garbage disposal in record time, left no mess at all and were friendly as always! So excited to be able to do my dishes again! (Said no woman ever) :) thanks bunches guys!
hyonok o.
hyonok o.
9/24/2018
Luke from Bigos Plumbjng was very friendly and professional.  Fixed the problem of slow drain in my old Long Beach home.  Would definitely do business with them again.
Chris S.
Chris S.
9/13/2017
My main sewer line was backing up so I had multiple companies come out and give an estimate, turns out I needed to replace the cast iron pipes with abs. Matt came out to take a look at it and quoted me less than all of them. He showed up on time with his crew and knocked it out fast. While he was under the house he noticed another pre existing problem and fixed it as well. He finished it off in one day when everyone else quoted me 2 days and threw in a two way clean out to replace the one way at no charge. I can't say enough good things about this company. Thanks bigos!
Raymond R.
Raymond R.
09/08/2015 12:00:00 SA
I called Bigos plumbing, and was very impressed with professionalism and customer service. He went above and beyond what we asked him to do. I would definitely recommend.
Joe B.
Joe B.
01/09/2015 12:00:00 SA
Had a leak in a pipe in my garage.  Called Bigos.  A real person picked up when I called and scheduled an appointment for the next day (as I requested).  Junior came out as scheduled (even called and asked to arrive early!).  He took a look at the problem, was professional, and quickly fixed what looked like a bad leak.  He was professional and even took a look at some other issues that I had.  The price was great.  I couldn't have asked for a better experience.  Will definitely use Bigos for any plumbing issues (hopefully none!).
A N.
A N.
1/20/2018
My parents live in Long Beach and had purchased a garbage disposal unit to replace their defective one. They had an appointment with a plumber that was a no show. I told my parents I would find a plumbing service for them. I went to Yelp and there were no shortages of plumbing companies. Bigos ratings and their proximity to my parents home prompted me to call. Eric scheduled a service call the next day. Today I checked in with my parents to see how it went and Dad and I are so pleased with this company. He, Eric came just before 10:30am and he called 10 minutes prior to his arrival and told us that he is on his way. It was very nice since he didn't come so late and make us wait. The guy had a long conversation with dad about English soccer teams and he knew so much about them. Very happy with him Well that sums it up and now my parents have a new plumbing company they can turn to. Thanks Eric and Bigos!
Mathew M.
Mathew M.
8/14/2015
Definitely nice to find a neighborhood plumber to rely on. Matt was prompt, polite, and professional ! Setting up the appointment was easy, and he arrived to quickly identify the problem, proposed the best solution, and had our kitchen sink and garbage disposal back to normal in minutes. Will certainly be sure to reach out to Bigos again should we face another plumbing issue, big or small.
Sang J.
Sang J.
9/29/2017
Updating my review.  This is my second time using Bigos.  First time was for my water heater.  This time I needed my gas piping extended to accommodate a new gas dryer.  I contacted them through Yelp for a quote.  They asked for photos, which I sent also through Yelp, then was given a quote.  The price was very reasonable.  I was in contact with several other plumbers, but Bigos was quick to respond, and since I had good experience with them before, I decided to just go with them before getting quotes from other plumbers.  The plumber arrived about 10 minutes before the arrival window, which I greatly appreciated.  I hate being told that someone will arrive between the hours of 1-3 and they arrive at 2:50.  The plumber put booties on to walk through my place which I greatly appreciate as well.  He went over the options with me, and did not try to sell me the more expensive work.  I decided to go with the simplest fix to my problem.  Work was done quickly, and he even tested my dryer.  Service was above and beyond.  The last time I had workers in my place was for the aforementioned dryer.  They came in with their dirty shoes all over my carpet, didn't bother putting the dryer in its place, and did the bare minimum.  It was refreshing to have a service worker in my place come and go above and beyond what I expected.  I will definitely be using Bigos going forward for all my plumbing needs and not even bother calling around to compare quotes.
Jonathan G.
Jonathan G.
05/05/2015 12:00:00 SA
Had a fairly complicated series of plumbing problems a couple of weekends ago.  They were able to come out on the weekend with short notice to fix the symptoms (don't ask!) and make our kids' bathroom functional for the coming school week.

They scheduled a service the following Friday to get to the root (pun intended) of the problem.  They also set things up so that maintenance would be easier going forward.

They were prompt, professional, courteous, and got the job done for what seems to me to be a reasonable price.  I will use them again (I know that I'll need to at some point) and I highly recommend them.
Andy F.
Andy F.
6/14/2016
Thank you Matt great job no mess . Courteous polite friendly informative I really appreciate all the extra stuff. You're skilled labor shows in the personal touch that you add into it just a professional.
Stephanie S.
Stephanie S.
08/10/2020 12:00:00 SA
Erick provided great service - prompt, thorough, cleaned up area once finished and showed pride of workmanship. He also gave great advice as to how to avoid having problems in the future.
Feather W.
Feather W.
01/11/2015 12:00:00 SA
Great service. We contacted them Sunday at 3:00pm. The woman who answered the phone was very friendly. She sent our info to Matt, Jr. who was on call. He called us within minutes and was very professional. As promised, he showed up within the hour. He was able to quickly fix our backed up drains and get us up in running again. I would highly recommend their service and will definitely use them again.
Devin F.
Devin F.
6/16/2016
Matt, the owner, came and replaced my water heater today. He and his apprentice were very professional. They installed the heater without any disturbance to my life. I highly recommend Matt and his Bigo team.
Dorian T.
Dorian T.
9/17/2019
Jayson and Luke did great job on the work. On time and very professional. Definitely will have them do work in the future
Chris Z.
Chris Z.
10/30/2017
Would definitely use/refer Bigos Plumbing again in the future.  We had two shower drains that were completely clogged.  We set up an appointment with Matt.  We were very pleased with the fact that he arrived to our house right on time.  He was very friendly and professional throughout the entire process.  Before we knew it, he was done and both of our drains were cleared out and our home was up and running again.  He was able to tell exactly what the problem was and how to prevent it in the future.  The price was very reasonable and overall a great experience.  Thanks again Matt !
Mark M.
Mark M.
10/20/2015
Quite happy with the service from Bigos... We've called them out for a number of service issues, and Matt has always been prompt (20 min early today! I'm used to service folks either being very late, or not showing up at all).

He changed out the controller on a water heater. The price charged was exactly the price quoted over the phone.

Matt is very friendly and courteous, and explained what he was doing, and steps to keep it in better working condition going forward.

I would certainly recommend Bigos to anyone in the Long Beach area with plumbing issues.
ra l.
ra l.
07/10/2015 12:00:00 SA
Matt came to my house for my older leaking water heater. he was busy but made time to come to my house. he replaced a part fast. he came last minute i appreciate that.
Tom H.
Tom H.
09/11/2017 12:00:00 SA
Bigos Plumbing came through in a big way when my kitchen sink backed up. Matt and his associate were able to help the same day as I made the request, and were professional, knowledgeable, and friendly as they serviced my drain. I would absolutely use them again and refer their service to anyone who is in need of a plumber.
Kaylee M.
Kaylee M.
6/13/2017
Wonderful company all around. They answered the phone very quickly and was able to get us same-day service for a water heater that stopped working at a property I manage. Luke was on time and very professional. He diagnosed the problem quickly, informed us of the issue, and repaired it without hassle. We will definitely return to them with any plumbing needs.
marc s.
marc s.
2/24/2018
In a world seemingly filled with people that can take advantage of you in a dire situation,  it is always a breath of fresh air to find honest plumbers with such skill and integrity as the ones I found at Bigos Plumbing.  Matt and Luke fixed a rather stubborn clog in my main line cleanout AFTER I already had a plumber try unsuccessfully.  They are both very pleasant, hard working guys and are  willing to answer any/all questions.  They fixed my clogged pipes with expertise and even suggested new ways to be proactive in order to prevent future issues. I highly recommend Bigos for any plumbing needs. Thank you Matt/Luke for renewing my ability to have peace of mind, worry free  flushing!!
TODD S.
TODD S.
8/15/2015
Matt was here in the beginning of the time he said he'd be here and handled the clogged sinks in no time. My new plumber
T K.
T K.
2/18/2020
They saved my holiday! They came to my home late in the afternoon when I was leaving for a family holiday early the next morning. I needed major work done before I left. They sent two amazing technicians that did immediate work to fix my major plumbing issue. I can now go on my vacation knowing that everything is wonderful at my home. Thank you so very much!!
Clarice T.
Clarice T.
3/29/2015
Matt came out early Sunday evening to repair the water heater after having no hot water for the last two days. Matt was very helpful and, not only saved me money, but also having to wait another day or two to have the water heater repaired. Great customer service. I would recommend his plumbing services. Thanks Matt!
Calvin C.
Calvin C.
06/07/2019 12:00:00 SA
Bigos replaced my water heater recently.  It was an outstanding job, where even the old water heater connections were replaced by new, shiny copper connections.  Bigos also helped diagnose quickly why the garbage disposal would not drain.  The office staff at Bigos that handled email correspndence were really nice. I highly recommend Bigos Plumbing.
kelley k.
kelley k.
8/23/2018
Great experience! Did my research getting quotes for a garbage disposal replacement. Their quote was the best, and the communication was outstanding. Matt answered several questions on Yelp in a beyond timely fashion, and Stephanie scheduled the job. Luke arrived on time and completed the work in about 30 minutes. Was even able to add on a little additional work (for an additional fee) which I really appreciated. Very friendly. Appreciate being able to support smaller, family-owned businesses. Would use their services again. Highly recommend.
Charlene S.
Charlene S.
11/05/2021 12:00:00 SA
Bigos has helped me out more times than I can count. I send them to my mom's house, my grandparent's house, my cousin's house... it speaks volumes to be able to recommend someone so highly to family. They've fixed leaks, stopped knocking noises from underneath the house, installed new pipes, the whole nine yards. I'm sad that they don't work with tankless water heaters (maybe they do now though?), but for everything else, they're great.
Eza L.
Eza L.
8/23/2018
Great Services! Very professional, answer the phone right  away , on time , cheaper than what they told me on the phone. I will definitely call them back if I need to .
Corey I.
Corey I.
07/10/2020 12:00:00 SA
The guys at Bigos Plumbing, Luke and Eric, just completed my Tankless Water Heater and Gas Fireplace Installation and I could not be happier with the level of service I received.  A neighbor of mine suggested I reach out to them because she has used them over the years and always found them to be dependable and responsive which was my exact experience.
I have used other Plumbers in the past but found many of them sub-contract their work.  I prefer to work with the person I meet for the job so I can be clear of my expectations and avoid misunderstandings.  There are no cutting corners with this Company and that in and of itself meets my satisfaction.
I would recommend the Team at Bigos; Matt, Luke, Eric and Stephanie, any day of the week and know the level of service they deliver will not make me look bad.  Great Job!
Christine A.
Christine A.
03/05/2021 12:00:00 SA
I've used Bigos for many years, and twice this year already .  They're local, affordable and always do a great job, I recommend them to all my friends.
Tracy M.
Tracy M.
7/23/2018
Went with Bigos based on amazing reviews and were not disappointed.  Matt came out to our new home and went through the laundry list of items in our inspection report.  Installed a tankless water heater, removed an old laundry sink and routed water and drain, and removed and replaced sprinkler valves and bibbs.  Provided honest assessment off all issues and completed the work in a timely and accurate fashion.  I understand why they are so highly recommended!  Will definitely continue to use Bigos.
Andy C.
Andy C.
03/02/2017 12:00:00 SA
Matt arrived on time and performed the work discussed dutifully. He gave some good advice and we look forward to using him again, whenever we need a plumber.
Adam E.
Adam E.
2/23/2018
Thanks Luke for the new drain in my master bath. Another seamless install by Bigos plumbing!
Miguel R.
Miguel R.
8/30/2018
We bought a house in Long Beach in August of 2017.  We hired Bigos Plumbing to do a sewer line inspection.  Matt Bigos, the owner, came out and took care of that for us.  His inspection revealed that the sewer was on its last legs and needed to be replaced in the near future.  He wrote out a detailed inspection report and provided us with a video that we were able to use to get a credit from the seller during the escrow process.

Fast forward 1 year later.  We hired Matt and his team to replace the sewer line (he does trench-less sewer liners), as well as change out our gas line and finish off replacing the old cast iron plumbing that still remained.  A major project to say the least.

Matt and his tremendous team completed the work in 2 days.  They worked very efficiently and were super organized.  Did a thorough clean up and left our backyard just as it was before they began the work.

Bigos pricing was incredibly reasonable too!!!  Overall, it was a great experience!

Thanks Matt, Eric, Luke and the entire Bigos team for doing such a fantastic job for us!!!
cameron M.
cameron M.
10/19/2015
Bigos came by to install my water filtration system. Even though I had some missing parts, they managed to use some of their own and did a great job. Highly recommend them!
Nick D.
Nick D.
5/27/2020
One of the best customer services I've had to date. It's been 5 years since I need plumbing services and I still have their card. I plan to use them for an upcoming project. Matt was awesome.
Monica A.
Monica A.
08/03/2020 12:00:00 SA
They responded immediately to my call. I thought my garbage disposal was broken. The plumbers came to my home during the time frame I was given. They both wore masks and were friendly. They discovered it was a piece of hard plastic from a cooking utensil that broke off. They were so honest and told me my garbage disposal wasn't broken at all. They said the company will call me if there is a fee. To find HONEST contractors is rare these days. I am keeping this company in my contacts in case I or my friends need a plumber in the future!!!
James A.
James A.
5/26/2018
I can always count on Bigos to do good work. They are always professional friendly and clean. Luke was on time and finished quick. Pricing was fair too. Thanks again Bigos!!!
Isabel B.
Isabel B.
03/11/2015 12:00:00 SA
The diverter in our shower finally gave up the ghost, so half the water would come out of the spigot instead of the shower head. I spoke to Matt, and he came in first thing the next morning and fixed it quickly and efficiently. I really appreciated his advice for any future projects.
Andrew 'stan' S.
Andrew 'stan' S.
1/13/2018
Great service today, tech called with an ETA and was on time. We have used Bigos Plumbing on a number of occasions and are always happy with their professional service.
Violet G.
Violet G.
04/10/2019 12:00:00 SA
I highly recommend Bigos Plumbing.  Stephanie was so friendly on the phone and scheduled an estimate to have a water line added for my fridge.  They called before arriving and gave me a written estimate so I scheduled them for the next day.  Eric came out to do the work and was on time, very professional and friendly.  He explained the process, cleaned up when he was done and even offered advice.  All in all a very pleasant process.  I will definitely call them again.  Thanks Bigos Plumbing!
Ron C.
Ron C.
07/03/2016 12:00:00 SA
Matt at BIGOS Plumbing is the best. He's done everything from replacing my kitchen sink faucet to re-piping my house. You won't find a more honest, efficient plumber.
Jon T.
Jon T.
12/03/2017 12:00:00 SA
Great follow up and fast service - Saved me from a poor install of a thermocouple - Would recommend him to anyone
Darryl G.
Darryl G.
7/26/2020
I own a condo water was coming from my toilet because of a clogged pipe. I called Bigos great communication, Great price. Problem solved.
Est. 7.
Est. 7.
4/14/2018
Just had Luke over for repair of my garbage disposal and it was a great experience good customer service. They were able to fit me in their schedule on a Saturday and at a great price. Will definitely use them again for any other plumbing issues that come up in the future. Would recommend them to anyone.
Marcus G.
Marcus G.
10/13/2018
Luke is an amazing plumber and a great guy. Super friendly and professional. Had Bigos install my tankless water heater on my new home - wouldn't have gone with anyone else, thanks a lot Luke!
Scott Y.
Scott Y.
08/11/2016 12:00:00 SA
Bigos was referred to me by a friend and I'm so glad i called them.  They are the real deal!  They are a family run professional business and are great and easy to work with.  Luke showed up on time and was able to unclog my toilet.  He augered the toilet multiple times until he was able to pull out a wire cleaning brush.  He continued to check and flush and adjust the water line until my toilet was running smoothly.  He even adjusted my other toilet's flapper after i mentioned it seemed as though it was off.  Luke was clean, efficient and a nice guy.  I would def call Bigos again.  Thank you
Scott
MikEyy R.
MikEyy R.
12/07/2016 12:00:00 SA
5 STAR REVIEW for Bigos Plumbing! They helped my mom with a clogged bathtub that was a huge problem forever for us. Came over, were super courteous, respectful and got the job done quick! Incredible! I HIGHLY RECOMMEND Bigos for any of your plumbing needs!!!
Carmen C.
Carmen C.
5/30/2020
I want to thank Eric for an amazing service and being so professional! This is the second time we've gotten service from Bigos Plumbing and it has been amazing!!
Lawrence H.
Lawrence H.
08/03/2017 12:00:00 SA
Luke , Jason and their helper did a great job replacing my old cast iron drain plumbing and replaced it all with ABS. I highly recommend Bigos for all your plumbing needs.
Steve C.
Steve C.
3/24/2017
Masters of the long lost art of Customer Service. There was a mix up in communications getting my quote, which wasn't their fault, nevertheless they insisted on discounting my quote, and hand delivering it to my home.  The guys who showed up to look at my house were incredibly nice, and really seemed to know what they were doing. It's. Ice to know their are businesses out there that run this way.
Stephanie G.
Stephanie G.
2/15/2021
We have used Bigos before for some work when we first moved into our house and they were great. More recently, our sewer line started backing up and we called Bigos. They were completely booked at the time, so we ended up having another company come out to try to fix the issue. They concluded that we needed to remove our flooring and jackhammer through part of our house in order to fix it, and it might unearth asbestos. We had a two-week old baby at the time and were completely panicked. We called Bigo's again and explained the situation and our concerns about the baby, and even though they were booked, Matt made a special trip to come over after hours in the dark and figure out what was going on. He found that we didn't actually need to dig under the house at all, and all of the work could be done externally. He also cleared the blockage that night so we could use our sink, toilets and showers again. He worked with us to find a reasonable price for the work to fix the pipe since it will be a big project (but not nearly as big as if we went with the other company). We are so grateful and will always use and recommend Bigos. They really helped us during a scary and overwhelming time, and found the best solution for our house.
Gordon P.
Gordon P.
09/04/2020 12:00:00 SA
Last week our furnace/air conditioning unit started to leak water. An air  conditioner repairman came out and said that the drain was blocked and a plumber was necessary. Thanks to Yelp, I spoke to Stephanie at Bigos who said she would have a technician call me. 10 minutes later the supervisor called saying that a technician will be over in 20 minutes.  Eric then called and arrived a few minutes later. He cut the pipe and repaired the drain - they did a wonderful job, completed all work within one hour of my initial call. Bigos is well organized, providing quality plumbers at a very reasonable price. I will not go elsewhere. Thank you Stephanie and Eric.    Gordon, Long Beach
Michelle K.
Michelle K.
8/23/2018
Bigos is an honest plumbing company that stands by their work. They repiped our house, installed a tankless water heater, upgraded our main and sprinklers; just to name a few of improvements they made to our house. Matt is incredibly knowledgeable, patient AND he genuinely cares. We are very happy with their work and grateful for Matt, his crew and Bigos!! Thank you Bigos!!
Odom s.
Odom s.
7/21/2015
We have major problems in the kitchen and the main sewage line from the bathrooms in our house.  There is a utility sink in the garage that backed up all week.  Whenever we wash dishes or turn on the garbage disposal the food and all the nasty stuff would purge out of the sink.  We poured draino but it didn't really do anything.  Also six months ago we had the snake done and we were shocked when we collected a bag of roots.  Even then the water never quite go down fast enough and stuff would come out of the clean out.  We needed help big time and after calling a few places in yelp, we decided to go with Matt and Bigos.  His price is extremely fair and he seems like he knows what he's doing.  Matt came out today and did the work himself.  He ran a camera in there and I was shocked.  I thought the bag of roots I collected last time was a lot but it was only a small fraction of what's in there.  If we didn't run the snake in there, I don't think there was any openings starting from our house down to the street.  Matt have us a fair price on the hydro jet and it cleaned out the line entirely.  It's a 45 feet long line and it was a lot of work.  Since the kitchen was a separate issue, Matt didn't quote me initially for it but without asking he just did it free of charge.  He also showed me potential problems down the line and how I can fix it.  The solution is costly but is worth it.  We'll definitely will get that job done with Matt when the time comes, but right now we couldn't be happier.  Big thanks to Matt and Bigos.  I highly highly recommend Matt for the job.  You will be extremely satisfied as I am.
Joshua S.
Joshua S.
1/13/2015
Matt Jr. has been to my place a few times and always does great work. He's honest and upfront about the work that needs to be done as well as the cost. I have used Bigos Plumbing several times and I will continue to use them in the future. I highly recommend this company.
Timmie C.
Timmie C.
10/10/2016 12:00:00 SA
Bigos is the best!! Bill came out to fix my garbage disposal. He was on time. Friendly. Explained everything so I was able to understand. Fixed everything. Left my place clean and neat at the end. Great service. No complaints. I highly recommend them. Ask for Bill too.
Barbara N.
Barbara N.
10/23/2014
Matthew has real knowledge of plumbing and he is quick and efficient. Nothing really worked in my old house. I called Bigos and Matthew came to estimate the job right away. The house is completed now and as I think back, I don't remember a time that Matt had a difficult time. His worked just flowed and he fixed one horrible situation after another. He is a great plumber. Trustworthy.
Lynda G.
Lynda G.
06/12/2018 12:00:00 SA
Luke Bigos repaired the nagging leak in the bathroom faucet and changed out all the hardware in under an hour, leaving the bathroom cleaner than before he started.  He was amazing.  The knobs were firmly stuck to the pipes with years worth of calcium deposits and we were unsuccessful at prying them off no matter how hard we all tried and no matter how much calcium dissolving product we used. The knobs were no match for Luke, he had them off in just minutes. In addition to his plumbing abilities, Luke is a friendly and respectful young man. His mother, who makes the appointments is helpful and accommodating. I love to work with local family businesses and Bigos will be called upon for all of my future plumbing needs.
Hideki U.
Hideki U.
8/24/2018
Great customer service and timely work.
I contacted them at 10pm last night through the Yelp quote system and Matthew responded within 30mins. They don't do 24hr service, but thankfully my leak was barely a drip and Matthew said they would call when the office opens. His quote was reasonable compared to others.
I received a call at 7:15am and the plumber, Erick, was at my house by 9:20. He was friendly and courteous, even using covers for his boots. All the work was completed by 10:30.
I wouldn't hesitate to recommend to friends and family.
Thank you.
Diego S.
Diego S.
10/19/2015
bigos was professional and exceeded our expectations.

we had a sink that was backed up. he snaked the drain, re-installed our garbage disposal (previous shotty job), and re-piped under the sink (previous shotty job). he had everything in his van (nice van btw) and was able to complete the job quickly enough so the lady i and could have a night out on the town.

will use bigos plumbing again and would highly recommend to a friend.
Richard W.
Richard W.
12/30/2015
While unfortunately suffering a seriously plumbing problem right before Christmas, my family was fortunate enough to have Bigos Plumbing handle the problem. Although the pipes delivering water under the house were copper, the sewer pipes were 70 year old cast iron and had rusted through and were leaking in a few places, and the the clay sewer pipe under the front yard had been busted open by tree roots. Rather than a temporary fix, I decided to take care of the whole thing at once, and Matthew was great about fitting me in during the busy holiday season, and at a very reasonable price given the scope of the work.
Greg A.
Greg A.
1/14/2018
Bigos has helped me with various plumbing jobs over the last few years, both at my home and a rental property. They are clean, clear, polite, and most importantly very good at plumbing. Bigos is not the cheapest but they get it right the first time. Whether the owner Matt does the work or one of his crew, the quality and service have always been spot on. Special shout out to Luke who does great work and is particularly easy to chat with.
Brian H.
Brian H.
10/24/2015
They are my official Plumbing company now.  My wife and I wanted an honest God fearing plumber and the Lord lead me to Bigos Plumbing.  I'm completely impressed with Matt's work ethic and I couldn't be more happy.  We had a minor pipe problem and he was able to complete the repair in no time.  We like doing business with Mom and Pop companies and it was especially nice knowing that his Mom set the appointment up.  I'll be posting their business information in my work office.  STOP READING THIS AND CALL THEM NOW!!!
Joe R.
Joe R.
2/16/2016
Bigos just left my house.  I was not at home, but spoke to them while they were there.  Very good customer service, friendly as can be, and efficient.  Also, the lady in dispatch (I'm so sorry I forgot name) was extremely nice and kind as well.  I will call them for my plumbing needs and recommend to friends.
Jerry H.
Jerry H.
12/28/2019
I was having issues with my plumbing and Jason stopped by to take a look at my mainline. It turns out that the issue needs to be addressed by the city. Jason could have easily told me that it was my issue and charge me for the fix. However he didn't. I love his honesty and love the service that Bigos provides. They have helped us with a lot of our plumbing issues.
Michelle P.
Michelle P.
10/29/2017
This review is a week overdue, but I didn't want to miss the chance to give Bigo's a 5 star rating. They were on time, thorough and solved my drain problem. Jayson was courteous, cleaned up after himself and worked really hard with a vintage drain that proved to be quite stubborn. He did not give up and now my shower and tub is draining better than new. I will definitely work with them again and am actually waiting to get an estimate for a new toilet and some options to replace my vintage drain long-term. Thanks Bigos and Jayson for the great service!
Phil M.
Phil M.
5/22/2018
I contacted Bigos Plumbing because our water heater stopped heating water. I made an appointment for the next morning. The serviceman, Luke Bigos, arrived within the 2-hour window, and called to let me know he was on the way. The water heater problem was due to a faulty thermocouple, which he replaced in less than 30 minutes. I was very happy with all aspects of my interaction with Bigos Plumbing. I hope I won't be in need of a plumber again soon, but the next time I do, I will definitely reach out to them.
Juliette M.
Juliette M.
8/27/2019
I have used these guys a couple times, but recently was some work. I had to replace all the water shut offs under all my sinks and toilets and repair a leak from my shower to my below neighbor. The office team is awesome and always keeps you updated with eta of the workers arrival. The guys always show up on time and clean up after they are done. The pricing is fair and the work is good. I have no complaints! I will be using them again!
Anh V.
Anh V.
7/20/2016
Had my bathroom and kitchen snaked when I was at work last year and never met the people.  Just had them inspect a light smell and they explained what the causes would be very professionally.  Recommend
Andrew Y.
Andrew Y.
7/20/2016
While working on a project in my laundry room I noticed that the walls near my washer's drain had significant water damage. Having had a great experience with Bigo's before, I didn't think twice about giving them a call.

After calling on a Monday they originally scheduled coming out on Thursday. Instead, I received a call the next day (Tuesday) saying they had a cancellation and were able to come right over.

I was worried about how bad the unexpected cost would be, but was pleasantly surprised to receive a more than fair quote. They returned the following day and had all of the work completed. It's not working great and looks better cleaner than ever. I'll definitely always be a regular customer with Bigo's. Thanks for the great service!
Sheena B.
Sheena B.
04/04/2016 12:00:00 SA
If I could give more than 5 stars, I would. These guys are awesome and so helpful. They're not like your typical plumbers than come in and bamboozle you and tell you stuff you don't understand. The brothers that came in broke through the blockage that other plumbers couldn't. Then they put in a camera and explained everything to us in detail. Every belly and misaligned pipe. They told us the projected area that the issues were in. All in all, we learned a lot and it helps when people are friendly and these brothers are all of that and more. Thank you Bigos brothers!
Miles P.
Miles P.
1/20/2021
House built in 1930 had the original pipes for gas and water lines. Bigos took care of a complete repipe for the gas and water.
The house has a very narrow and tight crawlspace, less than 15 high in some areas, making working underneath there very difficult. They took care of the gas lines from meter to appliances, to detached garage, in two days.
Same scope of work happened for a complete new water pipes rough-in, all the way from city connection to the walls, shower, tub, laundry, sinks and brand new tank-less water heater. All new heavy wall copper pipes, hand-soldered, secured and to-code, which passed with flying colors.
And lastly, installed a brand new floor heating furnace.

I chose to work with Bigos, because from the beginning, from their high standards, body language, humility, the way they share their experience truly shows genuine passion for plumbing. They treated my house as if it was their own, were courteous, always on time, clean, delicate and kind. And if you hire people who love what they do, you'll get nothing but the best work done. The house is good for another 90 years.

To Stephanie, Luke and Matt: Thank you so much for all the work you did and beyond that scope as well, I'm so glad I found you all, just a wonderful family business, and in my opinion, best in Long Beach area.
laura k.
laura k.
02/08/2016 12:00:00 SA
We had a great experience with Bigos! Matt was awesome and super clean :)  His mom answers the phone for him and helps with scheduling. She is very sweet and helpful. I'm so happy to have found Bigos. Now we have a guy we can call for all our plumbing needs...but hopefully we don't have too many!
John D.
John D.
10/05/2020 12:00:00 SA
I heard this place is great,real responsive, know what they are doing and all for a reasonable price, thank you  Phil Hood for the insite on this company
Mary I.
Mary I.
9/14/2015
I needed a main line clean out this evening and most other plumbers quoted an arm and a leg to come out after hours. Matt came thru as soon as he was done with the job he was on, and at 9 pm he cleared out the line in 30 min.  He gave us a good deal and suggestions on what we need to prevent the main line from getting backed up so often.

Thanks Matt.
Peter K.
Peter K.
12/31/2019
I am updating this review as Bigos continues to be such a great plumbing service!!! They continue providing great customer service. This time I worked Jason and he was great. He was prompted, timely, polite, and very informative.  I will continue using Bigos for all my plumbing needs.

They continue to be the best!
Jayson B.
Jayson B.
12/03/2015 12:00:00 SA
Alright, typical Yelp caveat that I don't usually leave reviews but this is warranted.

Matt came over to fix a gas pipe per a contingency for us selling our place. The repair was more extensive than the inspector documented but Matt guaranteed it'd be completed in time for our reinspection.

And it was.

Great price, awesome guy and wonderful service. Will never use another plumber, guaranteed.
Nomar B.
Nomar B.
9/22/2017
I hired Bigos Plumbing to install our new RO water system under our kitchen sink and the install went very smooth. Matt and his helper came over and immediately identified the existing plumbing as being crooked, which was the root of our minor leaking problem that we had. He installed our RO system and replaced the existing piping and it all looks great now! Additionally, I asked Matt to look at our bathroom sink drain issue and he quickly and easily fixed it by removing the clogged gunk and hair that was in there!  I highly recommend Bigos Plumbing and appreciated their thorough and efficient work.
Milanya I.
Milanya I.
4/19/2019
Jason is the Man!! I had 3 different plumbers come by that didn't have any idea of what to do... Jason showed up 1 time, immediately diagnosed the problem and had parts ordered later that day. I'm now back up and running better than I was before! Will definitely recommend and use as my go to plumber!
Traci S.
Traci S.
08/05/2015 12:00:00 SA
Awesome service from Bigos Plumbing.  Matt was great.  Made a quick assessment of the problem and solved it quickly, and he was very nice and easy to work with.  We have a huge tree and long standing root problems.  I have used many plumbers, this one is knowledgeable, responded quickly and solved the problem.  I would highly recommend!
S W.
S W.
7/18/2016
Just an update to give MATT, owner of Bigos Plumbing, 10 stars. Had him out today and he's as great as always.  Recommend him highly.
Shannon W.
Shannon W.
3/20/2017
I absolutely loved my experience with this company, from my call for service to completion. I called mid-afternoon, not expecting that they would be able to come out the same day, but within 1 hour the job was done! Luke was the plumber who arrived at the scene and he couldn't have been nicer or more professional! I highly recommend this company for all your plumbing needs!
Ivana K.
Ivana K.
3/21/2015
Great service, convenience, and price.

Our main sewer line was clogged and the 1st plumber needed a longer snake to clean out the sewer.

I called Bigos Plumbing out of desperation (and because of the great reviews) and they were able to send someone the same day within 2 hours. They gave me a good quote and fixed the problem.

I had bought a Yelp deal (before they came and inspected the sewer line) and ended up saving some money but I would use Bigos Plumbing moving forward with or without a deal. Thanks Bigos!
Greg A.
Greg A.
8/26/2020
Bigos gets it done and they get it done right.  The office staff is clear and responsive.  In the field, the Bigos team is focused and professional.  I have confidence that when I call Bigos they will take the time to diagnose the problem fully and recommend the best solution and offer reasonable alternatives.  I appreciate that the owner, Matt, invests in high quality equipment so that his team is prepared and efficient.  I guess you could find a plumber that might do the job for a little less, but with Bigos you get fantastic value that stands the test of time.  

They have handled big and small jobs at my home and a rental property.  I know once I call Bigos, the problem is solved.  Most recently they performed a drain replacement for our house.  The crew showed up on time, finished in one day, and left our home as clean as when they arrived.  They timed/staged their work so we only had a couple hours without bathrooms and sinks (great in these Covid days of working from home!).

The team seems to work well together.  No grumbling at each other or negativity.  Everyone is focused on doing the job right.  I've never had a bad experience with anyone at Bigos, but if Luke shows up at your job you can trust it's going to be a good day.
David T.
David T.
1/30/2017
Amazing personal and fast service, Matt and crew were willing to come even last minute on the weekend to fix sink and dish washer issue when they are super busy. Great work, now hoping it all stays working from  while. Amazing!
Sv D.
Sv D.
10/06/2017 12:00:00 SA
We contacted office; they sent out Jayson who did a very professional job! Highly recommend Bigos.
Ephriam T.
Ephriam T.
09/10/2020 12:00:00 SA
I can't remember ever writing a yelp review. However, I have used Bigos for the last three years for all sorts of issues. I felt it was time to recognize that this is the best plumbing company in Long Beach. Period.

I call and set a time window for their arrival, they arrive within said time, resolve whatever my issue is quickly and efficiently, clean up, and send me a bill via email to be paid online.

Today Erick G. Arrived at 1350, replaced a pipe, and was gone by 1440. Really a great company, staff, and product.

I will always recommend and use Bigos!
Claudia M.
Claudia M.
05/03/2015 12:00:00 SA
Amazing service. Easy to schedule appointments and very friendly. Jr. was very helpful and did a great job. They also have great prices!
Deric P.
Deric P.
01/06/2015 12:00:00 SA
Had a clog in my bathroom sink.  My attempt at snaking the pipes failed.  Called Bigos and they sent out Junior the same day.  On time, courteous, professional, and fast.  Just like the other reviewers say.  He went out of his way to fix the clog and in the process fixed the next door neighbor unit's would be clog as well.  If you need plumbing services in LB, you should call them.
Heidi W.
Heidi W.
07/08/2021 12:00:00 SA
If I could, I would rate Bigos Plumbing ten stars!  I first met Matt when I was getting bids for work to be done on our newly purchased home.  We knew the house needed a lot of work.  Matt worked with me to give us a very reasonable bid on the work needed.  Our drain and sewer lines were in bad shape and needed replacing and a liner installed.  We also purchased a new tankless water heater and had them do work inside the house on the connectors and p-traps.  They also fixed a couple other small things inside and installed four new toilets.  From the beginning, they were very responsive and Matt was great about answering all of my questions and explaining the work that would be done.  Matt, Luke, and their entire crew were wonderful to have around our home.  They worked extremely hard to get all of the work done in a timely manner.  I cannot express how grateful I was that there were no major delays or hassles.  They are third generation plumbers who clearly are not in the business for the money.  They care deeply about the quality of their work and about developing a personal relationship with their clients.  Their mother, Stephanie, who works in the office was delightful to interact with and provided great customer service.  As new home owners, it is very scary to pour this kind of money into a project, but I knew we were in good hands and the end product was more than I even hoped for.  Bigos will be our plumbers for life!  Thank you for all of your wonderful, extremely hard work!
Angelique N.
Angelique N.
2/20/2015
The Bigos Plumbing team seriously rocks my socks! They're responsive, detailed, and exceptionally professional. We recently renovated our kitchen due to a leak and we really don't ever want to go through that again. Jr. came out to review our work in a timely manner and provided us with an estimate. As soon as plumbing was ready to go in, I call his office to get on the schedule. I couldn't be present for the job itself, but he kept me in the loop the entire time, never making any additional changes until I approved them. At the end, he sent photos that made me want to come home to do dishes in our new sink! I can't recommend Bigos Plumbing enough...I already have my eye on them for our bathrooms when we're ready! Thanks again Bigos for an excellent job well done!
Jena D.
Jena D.
10/14/2015
Called them on recommendation from a friend who has used them a few times. Prompt service, great pricing and goof customer service. Will definitely use them again
Lee S.
Lee S.
08/10/2017 12:00:00 SA
I was lucky enough to get Luke assigned to my problem, and he is fantastic - as is the front office lady.  I called the office and briefly described where I live and equally briefly described the problem with the bathroom sink.  I expected to have to show whoever showed up on whatever day the problem and wait until they could get parts, an appt, etc.

So she said (and I apologize for not getting her name, but she is the very pleasant lady on the phone), how about today between 2 and 4pm? - which floored me to start with.  Luke showed up at 3 WITH the part that had been broken (it's the pop-up that keeps water in or lets it out), and in about 20 minutes he was done.  I did the dishes while he worked on the bathroom, so now when I get home from work tonight, I'll feel like I have a cleaning lady!

I can't express how easy this service call was because of the two folks I got to interact with.  Call them if you develop a leak, or something else, and if you're lucky, you'll get Luke.
Lilly D.
Lilly D.
11/14/2018
Amazing response to my negative Yelp review of the company. The owner called, and scheduled someone to come out tomorrow and patch the holes in the walls. very rare to get a honest company that cares!
Robert R.
Robert R.
07/06/2015 12:00:00 SA
I'm a real satisfied customer of Bigos Plumbing. On Sunday the day after the 4th of July my sink in our kitchen clogged up and we needed emergency service to unclog the drain and Bigos came out and accomplished that! They were neat, friendly, clean and very professional. They also new what they were talking about. I'm a very particular homeowner with a new home that was done about 8 years ago and very picky about who I use. I'm very glad I found Bigos Plumbing. Their yelp rating is what got me to call them and I wasn't disappointed with their service. It's a family run business and they take pride in what they do and of having a good reputation! I'm so glad I found Bigos Plumbing! I will definitely use them again. I'm defininately adding them to my contacts in my cell phone! Thanks again for a job well done!

Robert R.
Justin B.
Justin B.
10/27/2016
Bill and Luke did a great job hydrojetting our main sewer pipe. On time and very professional. Highly recommend them.
F G.
F G.
12/15/2018
We were experiencing a leak in our toilet stemming from a broken part. After trying to solve the problem ourselves, we decided to call Bigos Plumbing. Scheduling was easy and Jason came out on time and diagnosed our problem. Since our toilet parts were expensive and hard to find, he suggested replacing the toilet. He scheduled us for the next day, came out as scheduled, and completed the task efficiently. He was kind, courteous, and diligent. We are very happy with the work and will call Bigos Plumbing again if/when we need future service.
Ryan N.
Ryan N.
7/30/2015
Prompt, excellent service. Will call again for all our plumbing needs! Had a clog in our kitchen faucet. Scheduled the service promptly. They showed up on time and quickly solved the problem!
Tiffany H.
Tiffany H.
01/04/2022 12:00:00 SA
Bigos went out of their way a few years ago to help save us from work another company did, replumbing our entire property. I was able to chat with the owner directly and he kindly listened to my concerns about not wanting to deal with sewage leaks under the property (again). Last year we had them replace a couple of water heaters and they did a good job.
Lynne M.
Lynne M.
09/06/2022 12:00:00 SA
Luke has come to our home for various reasons and has always given us efficient, friendly and reasonably priced service. He not only fixed our issues, he explained what was the originating cause. Professional and reliable serve. 11 out of 5 stars.
Jonathan R.
Jonathan R.
09/06/2016 12:00:00 SA
A Family owned business, that I found on Yelp, They did a very good job. We had a leaky 22 year old water heater. We spoke with their office at 7:00am and they juggled their schedule around to accommodate us, and we had a brand new water heater installed by 1:00pm. The pricing was fair. Not the cheapest, but they do quality work which they stand behind. They carted off the old unit and left the workspace neat and tidy. Very polite and no off-putting odors.
I would hire them again.
Foong H.
Foong H.
07/06/2016 12:00:00 SA
My kitchen sink got clogged today and I called Bigos for the first time.  Stephanie answered the phone immediately.  She called the plumber to find out his availability and got back to me in 10 minutes.  Chris, the plumber arrived less than 30 minutes later.  He and his helper unclogged the sink and replaced a corroded part in no time.  He has extensive knowledge on all Long Beach downtown buildings and immediately diagnosed the problems and identified the appropriate tools to use.  They even thoroughly cleaned the floor before leaving.  I am very satisfied and will call them again if needed and I definitely recommend Bigos and Chris.
Breezy And Matt C.
Breezy And Matt C.
9/15/2015
We moved in to our new place and 48 hours later, the hot water heater broke down and would not keep a flame.  Bigos was extremely helpful in getting our water heater replaced right away.  Both Matt and Luke were complete professionals.  I would recommend anyone who needs a good plumbing service call Bigos.
Wiliam F.
Wiliam F.
1/19/2018
Great service! Luke came on time and did five stars job. I'll call them back again.Thanks!
Suriyong S.
Suriyong S.
10/14/2016
Matt and his team is great. Came out to check a leak, give me a quote on spot and started work the next day. Highly recommended for big and small jobs.
Jason C.
Jason C.
8/31/2015
Had them replace my old water heater with a new one.   Professional & friendly service.  Kept in contact with me up to their arrival.  Worked fast and answered all my questions.  I'm totally satisfied with their job and highly recommend them to anyone looking for a good plumber.
Chris J.
Chris J.
04/05/2017 12:00:00 SA
Wow these guys are awesome!! Great communication to set up appointment and arrived within the time frame we agreed on. Had the parts necessary to fix the leaky valve under our kitchen sink. He was able to fix it within 10mins or so! Advised us to have the wood from under sink replaced since mold is forming so we will be taking care of that. Very friendly, experienced and fast! He also noticed a pipe by our hot water heater that we will need to be replaced soon so definitely keeping a eye on that one. Highly recommend, not easy to find a good plumber you can trust. Will definitely use again! A++
Silvia O.
Silvia O.
10/09/2021 12:00:00 SA
Late post but a must. Matt was amazing. His experience and professionalism was exactly what we needed for our 1945 home.  We had struggled many years with our plumbing and Matt came to the rescue on-a holiday.  He and his crew arrived on time and completed the job sooner than anticipated. Thank you BIGOS team.
Rich H.
Rich H.
1/30/2015
Great service!  Matt came out late Friday night, gave us a fair price and fixed the problem on the spot. I will definitely call again!
Stephanie F.
Stephanie F.
3/17/2016
Had a plumbing issue at the shop I manage at 6:00am, just in time for opening. I called 3 different plumbers that offer 24 hour service and Bigos is the only one that got back to me within half an hour. Another got back to me a couple hours later, and the other I didn't hear from.

The plumber who came out was super pleasant and so was the person I spoke to on the phone, especially for so early in the morning. The plumber worked quickly and the price was fair. I will probably use this plumbing service again in the future.
Bryan M.
Bryan M.
3/26/2020
Our water heater failed and within a couple hours of our call (and in the pouring rain!) Jesse and his team were at our door and right to work at replacing the tank.  In the process we found a corroded valve at our master shut off.  No problem.  Jesse fixed that (again - in the cold rain!) got us all back to normal and issues repaired as good (or better) than new.  Given the circumstances, we would have completely understood them being rushed or a bit gruff, but they took their time to do it right and were friendly the entire time.  Super professional and care for their customers exactly how you hope to be treated.  And extremely reasonable pricing.  Can't recommend highly enough.
Paul K.
Paul K.
8/13/2016
Every homeowner needs a go-to plumber that will not only handle routine jobs but will also jump through hoops to accommodate emergencies. Mat and Luke always, I repeat always, rise to the need. If you live in East Long Beach you need the Bigo brothers on your contacts list.
Joyce L.
Joyce L.
11/27/2018
I called Bigos during Thanksgiving weekend and got a response immediately. I had a clogged bathroom sink experiencing backflow. Matt came to my door within the hour and diagnosed and fixed the problem in less than 30 mins. He answered all my questions and even helped me clean up the backflow mess. Very friendly and prompt, will definitely call them next time I have a plumbing problem.
D R.
D R.
1/22/2015
Matt was very nice, professional,  and clean. He kept his boots and  tools covered.
I'll be using their services again....if needed.
Edward T.
Edward T.
03/11/2020 12:00:00 SA
Best plumbers ever!!  Flexible with scheduling,   understood my needs, professional,  communicates extremely well, fair pricing.  I called another plumber first.....4 times and could not get them to come out and 2 times did not return my call.
Bigos is the best!!
Barbara H.
Barbara H.
7/20/2015
I had a clogged drain that caused a water backup in my bathtub and called Bigos because of so many great reviews on Yelp.  Luke called early and was at the house prior to the scheduled window which made me very happy.  He was professional and informative and fixed the problem very quickly.  Bigos has earned a future loyal customer,  and the are only blocks from my home.  Great work!
May-Ann W.
May-Ann W.
02/06/2015 12:00:00 SA
I highly recommend Bigos Plumbing as your number one vendor for plumbing services.  Their team is absolutely professional, caring and efficient.  I work for a real estate brokerage, and had a last minute, urgent request for a client who was closing on his home.  They honored it immediately!  Thanks Bigos, for raising the bar!
colleen j.
colleen j.
06/12/2018 12:00:00 SA
Luke just came and saved me!  Had just reglazed my sinks and tub and workers had flipped off my water heater. Tried to ignite it and found out a piece was missing. The igniter!  Ugh.
A friend of mine recommended Bigos Plumbing. I sent text, they immediately responded and Luke came out to fix the problem. Nice guy. I like that it's a family owned business and very local!!!
Will definitely use again!!!!
Austin S.
Austin S.
06/04/2019 12:00:00 SA
Bigos helped me out with a new bathtub install (valves, rough in, finish work), cleaned out some drains, and quoted some various other projects. Their work has been great and I've never had any issues. They're friendly and professional.

I took off one star because I didn't always receive the call backs that I was expecting and had to proactively call them. Not a huge deal, but a bit inconvenient. Once I got in touch, scheduling was quick and easy.
Karen K.
Karen K.
10/19/2017
Awesome customer service!  Super helpful, nice and knowledgeable.  I will definitely call them again. Owner Matt and Erick were awesome.
Jayson B.
Jayson B.
08/10/2016 12:00:00 SA
This company has incredible integrity. Matt is a genuinely thoughtful and thorough guy. He takes the time to explain what's going on and what all the options are. We had to put in a fiberglass liner in our main line right after buying a new house. I knew that it was necessary and that I was getting a good deal. He's been out several times in the last 6 months and we've genuinely enjoyed having him around! Not necessarily the circumstances surrounding but... you get the idea.

Anyway, it's hard to find a good, honest, reliable plumber and I could not recommend him any higher. Genuinely.
Trishia K.
Trishia K.
3/16/2020
Our sink backed up and they came same day and fixed it within 25 minutes, he said normal cost is $165 but we only paid $130. Super nice and polite, really happy with the service
Wade L.
Wade L.
09/02/2015 12:00:00 SA
I plan to continue to highly recommend Bigos, and only Bigos for any future plumbing needs. After an extensive renovation that included a complete replumbing  of my house from the street water meter to the alley drain. I had the pleasure of meeting and working close with Bigos through the longer than anticipated renovation. I wish all of the contractors I worked with provided the same level or quality and value as Bigos. After a couple bad contractors, I would not consider using any other plumber than Bigos for any future projects.
Judd K.
Judd K.
1/27/2015
Bigos took care of us. Matt Jr. was a great help. He was on time, friendly, and cleared our drain quick. I recommend Bigos to anyone needing plumbing help!
C C.
C C.
2/13/2015
A+++ Found Bigos on Yelp. Brother and I showered in the cold for weeks! Too busy to schedule anything and finally found Bigos. The owner MATT answered and *personally came out within the hour! EVEN WAITED FOR US TO GET HOME! ***ABOVE AND BEYOND SERVICE*** Met with my brother and resolved our water heater problem within 10 MINUTES!!! OVERALL GREAT BUSINESS MANAGED BY A GREAT GUY.
Steven I.
Steven I.
10/01/2018 12:00:00 SA
Big O's did a great job replacing our old deteriorating water heater and installed a new tankless system within a few hours.
rick b.
rick b.
02/03/2016 12:00:00 SA
These guys were great. Friendly, fast, clean.. One of my upstairs apartments needed a shower drain replaced. They had to carefully work to access the old plumbing (my Shore tri-plex was built in the 50's and the space was really tight). Other plumbers told me that they would have to break out the ceiling to widen the existing access opening downstairs. These guys took care of it without having to remove any of the ceiling. I've worked with a lot of plumbers over the years and these guys were impressive. Additionally they honored their promise of 5% off for new customers (if you mention Yelp). Thank you Luke and Bigos Plumbing!
Craig M.
Craig M.
11/03/2016 12:00:00 SA
I contacted Matt when I had a leak in my ceiling from the upstairs bathroom to the kitchen, I had gotten several other estimates but his beat them by far. I had him come out and he replaced all the bad drain pipes in the kitchen that were causing the problem,  in just a couple of hours and cleaned up after themselves. these guys are the real deal. Thanks Matt!
Alex P.
Alex P.
11/16/2018
So I have trouble with the plumbing at my 1920 Spanish Bungalow... My kitchen sink was backing up and after 2 jugs of Drano, it was no closer to clearing up.  So I called several plumbers, each one recommending the next, until I spoke to Matt from Bigos.  He promptly came to my home, sized up the problem and fixed it within an hour!  He also diagnosed the underlying issue: old galvanized steel plumbing that is corroded and needs replacing.  I appreciate his candor and directness, his promptness and over professionalism.  I will be calling Bigos for future projects when I'm ready!
L. L.
L. L.
6/24/2017
I don't often give reviews unless I'm thoroughly impressed with the service I receive and I have to say Bigos Plumbing's excellent reputation is well earned.

We had two small jobs that needed to be taken care of because we didn't have the equipment to handle it ourselves. Eric P. and Jason arrived on time and were very polite and laid out everything clearly, no B.S. They took care of everything quickly and cleanly and had no problem answering any of my questions.

I will definitely call Bigos Plumbing the next time we need work done. Excellent service and an excellent company!
Mike W.
Mike W.
06/12/2019 12:00:00 SA
I had three different plumbers come out to fix my vibrating shower.  None of them were sure of the cause but all of them wanted to do extensive repairs $500-1500.  Luke was the only plumber that bothered to consult the manufacturer.  And, with his astute detective work he discovered that the cartridge that the original plumber installed to try to fix it was old/used.  Luke replaced the cartridge and the shower - after 3 months of vibration - was fixed!  He also did a terrific assessment of the plumbing as part of the escrow when I bought the unit 5 months ago.
Derek H.
Derek H.
1/24/2019
Fast friendly and right on time my problem was fixed within a hour of me calling. I was surprised again on how fast the guy had fixed my problem and said he is a cousin of the owner!!! I highly recommend this company to everyone everywhere!!!!
Trevor W.
Trevor W.
12/12/2020 12:00:00 SA
These guys are the real deal. Hard working, extremely knowledgeable, Honest, and take pride in their work. Refreshing...
K T.
K T.
03/03/2018 12:00:00 SA
I was able to get same-day Saturday service for my clogged kitchen sink/disposal. Erick called and offered to come before he was scheduled and arrived quickly. He was friendly, professional, and able to repair the drain/disposal.
Natalie G.
Natalie G.
06/06/2019 12:00:00 SA
I love these guys! They don't play games, they don't waste your money. Thank Bigos team!
Anthony J.
Anthony J.
01/09/2015 12:00:00 SA
Matt is a total professional.  He called prior to coming to let me know he was on his way.  Once he arrived, he assessed the issue with the water heater and gave recommendations  He did not try to up sell me, or charge me for any other unnecessary work.  

Once I replace my water heater, Matt will be the only person I will be calling to have it installed.  If you are shopping around, much like I did, I would really stop and just call Matt to have your repairs done.  Hands down, the most professional repair service I have used in my house.
Chi K.
Chi K.
4/22/2015
Matt B. is the man. Our sink clogged a week ago and we've been trying to fix it on our own to no avail. He not only fixed our clogged sink that required 20 feet of snaking, but he also fixed our two running toilets - all in a matter of 20 minutes. He was in and out, and gave us a good deal on our services. He also fixed our water heater a month ago when we were out of hot water for almost five days. Life saver. This guy. And he's super friendly and didn't hate his life or job which is always refreshing in the customer service industry. All around awesome plumbing experience. Would definitely call him in the future for our plumbing needs!
Alissa J.
Alissa J.
2/28/2014
Matt Bigos and his crew are awesome !  They're polite, courteous, on-time, neat, and they totally know what the're doing.  They redid all the sewage plumbing in my condominium complex which was a ton of work.  It's so cool that these guys are so passionate about what they do and they do a job the way they would want it done.
Great plumbers, great guys, love it !  Matt is my plumber for life.
Todd L.
Todd L.
3/21/2018
I had my water heater replaced today (I'm a repeat customer of Bigos.)  Technician (Luke) arrived on time, finished on time, no problems whatsoever.  Great job!
Joanna L.
Joanna L.
02/01/2019 12:00:00 SA
Great experience all around!  Very responsive from my first contact thru the end of the job, which required 3 visits. They showed up on time, called when they were en route (which I appreciate), and completed the job as promised. I would refer these folks to my family, friends and neighbors without hesitation.
Kara F.
Kara F.
09/02/2020 12:00:00 SA
So glad I found Bigos Plumbing! They did a great job replacing the shut off valves in my kitchen and bathroom (I live in a condo so the main water needed to be shut off) .  They just finished yesterday installing a new kitchen sink and hooking up my bathroom vanity. Eric was so helpful while we were trying to figure out the right kitchen sink size and would text me pictures of ones that could work. I feel like he went above and beyond to explain the details of the plumbing to me which I really appreciated! Thank you!!
T L.
T L.
02/04/2019 12:00:00 SA
I had my contractor use Bigos and he reported that they were very professional and a great company. Would hope to use them in the future if needed.
Kimmie P.
Kimmie P.
10/13/2019
We hired Bigos plumbing to replace the drain/waste pipes under our house and install a new trenchless liner in our sewer line. Matt, the owner, and Stefanie, his office manager went above and beyond to ensure that the job was completed to our satisfaction. They are pleasant, honest and responsive. I highly recommend them for any of your plumbing needs!

It was a pleasure doing business with Bigos.
Simon A.
Simon A.
02/11/2016 12:00:00 SA
Absolutely unbelievable service. We had been without hot water for a week and had dealt with an ineffective plumber and Home Depot. We called Matt and explained the situation. He said we would have hot water by 4pm. True to his word, we had hot water that afternoon!

He is extremely kind, professional, and does great work. HIGHLY recommended.
Angie C.
Angie C.
09/01/2017 12:00:00 SA
MATT is awesome! He came for a simple leak repair and found major things wrong inside the wall which was not my fault nor was I billed for it its the HOA's issue, he saw my gas valve on my hot water tank was leaking which was why we kept smelling gas...I would refer him to anyone and leave him alone in my house!!! He's that good and honest
Pamela J.
Pamela J.
4/13/2017
Hi, my first review today did not stick it seems, so created new log in. I haven't logged on in a couple of yrs, but these guys at Bigos made me want to do it! Well, like I said...I would give five stars but a customer has to have some leverage for the future, yes? ;) Seriously, Jayson and Luke were fantastic (especially Jayson as he was out here twice and came up with a money saving solution...yay.). Stephanie in the office took special care with me and won my future business and more referrals. Bigos came recommended by a pal and he was spot on. Like some say here that they are not the cheapest but are worth it. I have a unique situation here on my property and these men are willing to work with me....that means the world to me. Thank you guys and Bigos. I'm ready too to embark on there awesome water softener system as well but first my trouble' job is coming up....I'd tell you what it is but I'd have to kill ya' ;).
Mike Z.
Mike Z.
07/02/2015 12:00:00 SA
After reading all the positive reviews of this plumbing service I thought I'd give them a try when my pull-out sprayer on the kitchen sink was leaking badly.  The person who answered the phone was very nice and scheduled a visit the next morning.   Luc showed up and took the parts with him to see what replacement options were available.  After hearing the options, I decided to replace the entire faucet since it was old.  Luc got the faucet and installed it the following day in just a few minutes.   Very satisfied, and I will call again the next time I need service! Very professional and prompt!
Jennifer M.
Jennifer M.
3/29/2016
Excellent service, at a moment's notice.  My old apartment had god awful plumbing, and my ex-slumlord (see review of Entourage Property Management) refused to answer the phone or call back, ever so I wound up calling plumbers on my own more often than anyone should.  After my toilet backed up for the second time in a week, I called these guys in a panic, and scout's honor, they were at my house in 10 minutes and had resolved the issue in probably 30 minutes from my first call.  Super nice guys, who were efficient and professional, and saved me when I needed them.  Highly recommend.
M G.
M G.
04/05/2018 12:00:00 SA
Five stars?  Yes!  They're family owned and operated.  Luke serviced our two tankless water heaters, and we'll definitely call them in the future whenever we need a plumber.  Everything is good--office staff, scheduling, promptness.  Luke is clearly an experienced plumber who is motivated to do good work.   You couldn't ask for more.
Richard Y.
Richard Y.
09/06/2017 12:00:00 SA
Long story short, Biglos really deserves all 5 stars. I had a common drain clog affecting both my toilet and shower to point where Drano and plunging wasn't helping at all. I must comment that Biglos has great customer service. They picked up my call right away and scheduled the appointment that morning. Luke arrived well within the timeframe. Luke was very courteous and professional and got to work right away. He was tenacious in going after the clog and eventually was able to clear it. With is experience in supporting condos he was able to advise me going forward in communicating with the HOA. If I have plumbing issues again, I will definitely give Biglos a call.
Kevin B.
Kevin B.
12/08/2019 12:00:00 SA
My tenant smelled gas so the gas company turned off the the service and told me to call a plumber. I called Bigos and set up an appointment. The service guy came out and did a pressure test and found a leak. He did a good job and was polite.
J F.
J F.
8/29/2015
I called them due to the high reviews and they came out and perform the job well and I understood why they had those kindS of reviews. I then called them out again for some new ball valves and regulator. Came out did the job and it turned out amazing. You can really tell the pride in their work and they treat every job like it is their own house. I Would not call any other plumber to do a job, because I know it will never be as good as BIGOS PLUMBING
C C.
C C.
10/14/2014
Returned home from a 2 week vacation on Sunday to a clogged 4 main line, with sewage coming up from the toilet and shower, and a flooded bedroom (what a horrible, rotten surprise this was!)...Checked Yelp for someone to come and help, knowing Sunday was not the best of days to find help. Called Matt, and he was there in 30 minutes. He knew exactly what the problem was, snaked and cleaned the sewer line to get the water to drain. I cannot say enough about his professionalism and knowledge. Such a nice man, and was genuinely concerned about my surprise disaster. I would give him 100 stars if possible, and I will never use another plumbing service. Matt, you are the best, and I cannot express enough gratitude!!!!! Thank you!
Meghan W.
Meghan W.
4/17/2015
Just had Matt come out to unclog our toilet. Neither my husband nor I could unclog it no matter what we tried, but he came within the estimated appointment timeframe and had it clear and running within minutes! Extremely professional and personable. Very fair pricing. I will call them for any and all future needs.
Janet C.
Janet C.
09/09/2017 12:00:00 SA
Bigos is a customer oriented, knowledgeable plumbing company. I called around to fix my clogged kitchen sink- so many companies were rude or weren't flexible. Stephanie genuinely cared about my problem and worked with my schedule to find an appointment time. Luke, my technician, was very friendly, knowledgeable and did a great job! He cleaned up and left it smelling great. I would recommend Bigos to anyone that needs plumbing work done!
Gabriel P.
Gabriel P.
07/09/2015 12:00:00 SA
Matt was my savior! I had an emergency on Friday July 3rd at 8 pm and he came after all his appointments to save my bathroom. My sewer was clogged and he had to bring this huge machine to unclog it! It took him 90 mins but he didn't stop until he found a solution for it. I was able to leave on weekend with peace of mind. Thanks again for your help! You saved my 4th of July!
Jenn C.
Jenn C.
7/16/2020
Another exceptional plumbing project completed by the BIGOS plumbing crew! We are so impressed with the consistency of the top notch work this company provides. We are also especially impressed with the meticulous care Stephanie takes to coordinate the scheduling and to keep us in the know as to when the project will require water service disruption so we can make our tenants aware. Incredible people & professionalism every time!
Alvin R.
Alvin R.
12/24/2017
Honest, fast, and dependable!

I was referred by another business on Yelp to contact Bigos Plumbing last month to unclog the kitchen sink. I called after hours, but Matt immediately texted me that evening to schedule an appointment the next day. He came on time and after much effort, he was able to unclog the drain.

Earlier this week, I texted Matt regarding a problem my family and I were having with our toilet upstairs. Matt was able to diagnose the problem over the phone and schedule an appointment early this morning. He gave me an eta and arrived on time.

After looking more closely at the problem and listening to what we were experiencing, he suggest we replace the toilet. Since it's been there for almost 20 years of my family moving in, we thought it's about time for replacing. Matt was scheduled to arrive been 8am - 10am, and not only was he able to arrive between the hours, but he managed to pick up our new toilet from his supplier, come back to our house, and install everything before 10am!

Matt is not only respectful of his client's time, but he is definitely respectful and courteous of his client's home - wearing shoe covers and cleaning around his work area.

HIGHLY RECOMMENDED!
Jim S.
Jim S.
06/12/2015 12:00:00 SA
Matt is a problem solver!

Roots in pipes, ended up having to install a 4 cleanout to get things moving. He did it all - quickly, and effectively.

Super satisfied with the price, service, and most of all, results!

I hope I don't need to, but if I do need a plumber, Bigos will be it.
Rachel L.
Rachel L.
11/18/2017
Okay so my plumbing job started great with an immediate response from Matt. I had pipes burst under my house and he was really responsive. We had some bumps and miscommunication along the way but what stands out the most is that Matt would not be satisfied until I was. He even fixed a toilet that was not part of the initial job. His plumbing staff was very polite and I will definitely use them again. RL
Abigail L.
Abigail L.
4/24/2015
I called Bigos after my daughter flushed some toys down the toilet. They are nice and friendly and I would recommend their service anyday.
Jim B.
Jim B.
11/17/2015
Matt and Bigos team bailed me out again after a huge sewer leak under my house from my ancient pipes.   Matt came on short notice.   He advised me well to get the clean up done and the claim started.   He referred me to a reasonable cleanup crew.   He kept in touch and was able to quickly do the minimal work that I requested to restore the plumbing.   His pricing is reasonable, his team works fast and does a good job.  Matt also did an emergent replacement on my water heater last January.  Again, he responded quickly and got the job done for a good price.  I will continue to use Bigos and recommend them.
Cheryl M.
Cheryl M.
10/08/2015 12:00:00 SA
Luke from Bigos came out to snake my kitchen sink. I called in the morning and they came out later that same day.  Although he was a little bit later than scheduled, he was professional and courteous. He cleaned up after his work and I was happy to have my sink working again!  Price matched what others wanted to charge.  Would call them again.
G P.
G P.
12/10/2019 12:00:00 SA
This is what customer service should be. I requested a quick quote via yelp and received a response within 10 minutes. They scheduled me for the next day between four and six, but showed up at 3 o'clock. They called me first to make sure it was OK. They came early, and came in under budget. The admin staff was awesome, and fixed a minor invoice error within minutes. The plumber was knowledgeable, clean and a very fast worker. The whole thing took less than 20 minutes.Have no problem highly recommending them.
T T.
T T.
1/30/2017
Excellent service. I didn't have to sit around waiting all day. Eric called with an ETA and showed up promptly when he said he would. Fast and perfect service. Thank you.
George H.
George H.
01/06/2017 12:00:00 SA
As an owner, I am constantly looking for reliable people to help my business run smoothly. I had a recent gas leak on a gas regulator. They were able to find the gas leak and they were able to install a new gas regulator too. They are very prompt, helpful and trustworthy. I will continue to use them. Thanks again for all your hard work and problem solving.
Roy H.
Roy H.
06/04/2018 12:00:00 SA
Outstanding service from a family company that accomplished the long needed leak repair inside the ceiling of a duplex unit in Belmont Shore.  After a free visit provided written estimate next morning by e mail and quickly set an appointment. Arrived on time and were very professional. Luke and Eric Bigos did the work at a fair price and suggested what additional work  should be accomplished by a handyman.
Rolanda S.
Rolanda S.
10/30/2017
All I have read seems very true and accurate. We will hire him for the work and I will update my review.
What M.
What M.
03/07/2017 12:00:00 SA
The folks at Bigos were very pleasant to have help us after a major drain clog.  Scheduling an appointment was quick and clear.  Jayson and Bill were on time and was able to quickly identify the unique clog in our 2 drain and get it cleared.  They performed verification checks of their work and provided a measured set of recommendations should problems persist.  THANK YOU!
Peter S.
Peter S.
04/08/2021 12:00:00 SA
These guys are rad - the whole crew and family. We just did a major repair to replace our main service water line which is a massive job, and Bigos was very helpful throughout the process. Stephanie was responsive and easy to schedule with, and Luke was super on it onsite, and made sure that no questions went unanswered, that we had a good understanding of our issue and our options for a solution, and that we felt comfortable with the process the entire time. His crew was super professional, detail-oriented and accommodating, especially in our thoroughness. Would definitely call these guys again for more service.
Martin R.
Martin R.
9/28/2015
We had been having some plumbing problems in our apt and our apt manager called Biggos plumbing. He came in and started to do his work. Needless to say, in plumbing it tends to get quite messy when repairing what needs to be fixed. Luckily,  the plumber cleaned all of his mess which made it easier for us as well as repairing our issues with our plumbing. I would definitely recommend them again.
Calvin C.
Calvin C.
04/06/2019 12:00:00 SA
After my wife came home to clean our newborn (4 weeks old), she went to wash the poop off her hands. Unfortunately, we found out that the water company had mysteriously shut off our water supply.

Long long long story short, we had a busted water line in our Condo that the HOA doesn't cover, a newborn that needed to be washed, laundry to wash, and no running water.

Thankfully, Stephanie answered my call and sent our Eric the very next morning. Within a couple of hours he had it fixed.

Praise God for this kind, quick, and professional company. I will always go back to them for my future needs.
Cheri H.
Cheri H.
9/24/2019
Jayson did an outstanding job!  He came to fix a bathroom leak and install a sink and faucet set we had purchased elsewhere.  The sink had an issue and Jayson stepped right up with his tools and was able to remedy our problem!  He saved us a lot of headache for sure.  Jayson and the company are very professional and we highly recommend them!
Eric N.
Eric N.
7/24/2020
I had my toilet installed by Luke he was fast and professional and very nice i would definitely recommend him to everyone.
.
Nora H.
Nora H.
10/27/2016
Called this morning spoke to stephanie who was great quoting me a price with a yelp discount. She was able to send Daryl within hours to fix my water heater. He was very professional and kept me informed throughout the process.
Very trustworthy company!
Very friendly!
Overall A+
Thank you!
Nate R.
Nate R.
02/02/2015 12:00:00 SA
Thanks Matt Jr.! Had the part at the ready and got the job done quickly and cleanly.  Friendly folks and will make sure the job is done right.  Hot water back in the shower again! Thank goodness! Cheers Bigos Plumbing! Keep LBC flowing proper.
Wilbert O.
Wilbert O.
09/10/2018 12:00:00 SA
My wife and I just moved Into our new house. We already knew that the plumbing was in rough shape but had no idea how bad it was. A week ago I noticed a wet spot in my front yard, I looked up for a good plumber and found Bigos plumbing, gave them a call and Matt, the owner came to my house to check it out. He said it was the service line to my house that was leaking. Matt and his team replaced the old galvanized line with copper in a timely manner for a great price. Matt and his team  are professional, on time, fast and experts in their respected field. I have found my plumber for life. Thanks Bigos plumbing!
Cynthia P.
Cynthia P.
8/28/2015
Excellent customer service, had an emergency valve break and no toilet!! Stepahnie at the office set us up with  Kevin and Matt to come out same day and they fixed it all up! Quickly and efficiently, would recommend.
Peter And Meg K.
Peter And Meg K.
6/15/2017
Superb, highly professional service. Arrived when they said they would; assessed, diagnosed and clearly explained the problem almost immediately, provided options and repaired at very reason rate.

I had two plumbers prior hiring Bigos who were unable to diagnose and fix this particular problem which had to do with a low hot water pressure issue.

2nd review-Had them come back today (June) to unclog shower drain- Luke arrived ahead of schedule and fixed the problem quickly and professionally. Took extra care not to track dirt in house. Very reasonable rates. Plan to use again. Consistently high quality service.
Susan G.
Susan G.
04/02/2016 12:00:00 SA
We love Matt- he has bailed us out more times than I can say!!In our Condo, and now our new house. It's nice to have someone you can trust. Thank you Biggos!!!!
your biggest fans!
Robert, Susan, Marian
Robin C.
Robin C.
08/07/2016 12:00:00 SA
Called on a Saturday because we had no hot water (and therefore couldn't give our 1 year old a bath, yuck!). We explained what we'd done to troubleshoot. They requested a photo of the problem. They immediately followed up by giving us an estimate and timeframe in which we could expect them. They showed up in just a few hours, were super polite, friendly, and helpful. After 30-45min, problem solved. Everything's been perfect for the last 24 hrs. Thank you, thank you, thank you!!!
Anchor H.
Anchor H.
06/12/2018 12:00:00 SA
Friendly service when calling. Quick scheduled appointment. Luke came to the door, introduced himself, put on booties (MUCH appreciated in a no-shoe household!) and got to work. In and out politely with great service and left no mess behind. Highly recommend this fellow local small biz.
Jerry S.
Jerry S.
8/28/2015
Kevin Z. was the plumber that help look at my disposal. I have had issues with my garbage disposal and my building's handyman for over a month now, and after finally getting fed up with it not working I set up an appointment with Bigos. My building's handyman finally managed to contact me after several attempts at getting him to look at it and told me they would take care of it. The messed up part was that Bigos had come out and taken the time to look at it and they were nice enough to waive the charge after the issues with my landlord's handyman. They didn't have to do it, but they were nice enough to let me off the hook which is classy. That is more than I can say about my building's handyman. I truly appreciate what they did and how they helped me with this issue. I can't say enough about the quality of service they provided me, and I will be spreading this by word of mouth. Thank you, Bigos, your company is a breath of fresh air.
Brian P.
Brian P.
01/10/2015 12:00:00 SA
Had a great experience working with Bigos plumbing today. Called them with a backed up drain this morning (today is Saturday) and Matt Jr. was here the same day within hours. Very courteous, professional, and personable service from Stephanie on the phones to Matt Jr. in the field. Matt was also respectful to my family and home while here, which sealed the deal for me. So glad I came across them on Yelp and no wonder their reputation is as good as it is. Will DEFINITELY be recommending their services. Thanks for everything!!!
Ferrando C.
Ferrando C.
09/12/2016 12:00:00 SA
Great as alway, quick and professional. BIGOS plumbing is a go to for small and large jobs.
Sarah G.
Sarah G.
1/19/2018
From scheduling an appointment to completion of service, we had a great experience with Bigos Plumbing.  Our technician, Luke, was punctual and professional and he completed the necessary work very quickly. We will definitely call Bigos again if we have any future needs!

January 2018 - Another great experience with Bigos!  Fast response, appt scheduling, and resolution of the issue.
R O.
R O.
12/16/2017
Bigos Plumbing is the company you want to recommend to all your friends and family.  They were polite and did a fast great job installing my new water heater.  These guys are the real deal.  I just took a chance because their reviews were good.  Sometimes people have good reviews but it doesn't always match the service you get.  Bigos plumbing deserves every good review!  You will not be sorry if you call them.  
You know how you feel sometimes that people want to get as much money from you as they can?  Not these guys they are fair and give a good honest price.  I will not call anyone else!  Bigos plumbing is my new Plumber!
Samantha S.
Samantha S.
5/17/2018
Made an appointment and service was very prompt. Excellent job! Quality work. Luke was great! Will definitely be using them again for all my plumbing needs!
JIM H.
JIM H.
02/06/2019 12:00:00 SA
These guys are the best. They showed up on time did a fantastic job.  They showed up with six guys had all the correct parts and tools and knocked out a two day job in 8 hours. Top notch service and quality. Will definitely use again.
Larry H.
Larry H.
09/05/2017 12:00:00 SA
This is my second experence with Bigos and the level of service continues to be impresive. This time Jason handled my plumbing issues and did so with a frendly/professional manner. I had a number of different areas that needed to be addressed and when it couldn't be handled on the spot the parts where ordered and then installed a short time later. Jason maintained a high level of communication through out the entire proccess.Highly recommend!
Laurie Liz R.
Laurie Liz R.
8/30/2015
We needed a plumber right away at our condo and Bigos provided prompt service.  Communication was clear and we were given updates on arrival time and service provided in a timely fashion.   Payment was easy too.   Here's to hoping we don't have another plumbing issue, but if we do, Bigos is the first place we'll call.
Stephanie R.
Stephanie R.
1/15/2021
We bought a house that had a crushed sewer pipe and needed to be replaced before we could move in. Thank god for Matt who really helped us with this situation. They came out the same day to check out the problem and were the only bid we got that gave us a range rather than a starting number. They were extremely fast, professional and they did a stellar job. I know absolutely nothing about plumbing and I could tell many of the other plumbers I spoke with were trying to take advantage of this fact. Not Bigos plumbing. What you see is what you get. They are honest, do a great job and will give a fair price. This is my forever plumber.
Fredy R.
Fredy R.
2/23/2019
Matt and his guys are super professionals.

Last week, there was a huge leak in the basement of our church. The water was started to flood the room. We shut the water off and scheduled an appointment with Bigos Plumbing. Best decision ever.  

They came through, accessed the situation, cut pipes, and made sure we didn't lose any bathrooms for our Sunday service.

Highly recommend using Bigos Plumbing!
Leslie W.
Leslie W.
04/10/2015 12:00:00 SA
A friend of mine recommended Bigos Plumbing last year when she used them for some major plumbing issues, so I hired them replace my water heater. Today I had them come out to snake a sluggish bathtub drain. Each visit the service was excellent - very friendly, knowledgeable, and honest.  In the past I've been disappointed by several other plumbers I have used for my unit or my HOA has used for our building. I plan to use Bigos Plumbing from now on. Prices are reasonable, and I feel like I can depend on them to take care of any plumbing problem. I will definitely recommend Bigos to my friends, neighbors and my HOA.
Saimon Z.
Saimon Z.
10/18/2019
Now that's a plumbing company. Forget everything you've been told about mobile plumbing service, this guy's bringing the average UP!
Reliable and easy to work with, unique plumbing solutions and 50 year warranty!! Yes 50!
Unbeatable and definitely recommend.
Joseph S.
Joseph S.
09/02/2016 12:00:00 SA
Cold showers are the worst. Called Bigos Plumbing in a panic this morning when we couldn't get our pilot light to stay on. Within an hour, Luke was at our house to save the day.

We opted to get a whole new water heater instead of putting a bandaid on our already old unit.  Despite it being a lengthy project, Luke went out of his way to fit us into his already busy day.  Later this evening, Luke and Bill came back with a brand new heater, new fittings, and polished up our existing copper connectors.

Throughout it all, their customer service was everything we wanted -- friendly, detailed oriented, considerate and understanding of our situation. We've dealt with a handful of other plumbers in the area who made us feel like our crisis was an inconvenience. That was never the vibe with Stephanie, Luke, and Bill.

Highly recommended. We'll definitely by calling Bigos Plumbing for any issues going forward. Thanks guys!
Karim A.
Karim A.
11/12/2019 12:00:00 SA
These guys are extremly helpful and profeasional. They came in solved my problems right away.
Paul F.
Paul F.
9/24/2018
Had them install a new water heater and couldn't be more pleased with the experience. From requesting and receiving a quote to the scheduling and actual work, Bigos staff was professional, polite, and punctual.  Matt, the owner, came out to give me the quote and also a quote for a tankless water heater, taking the time to go over all the pros and cons of both. Ultimately I decided go with a regular water heater replacement. They carry a higher quality brand of water heater than the typical ones you can get at Home Depot or Lowe's. Price is not the lowest, but in my opinion, you get what you paid for. They gave me a two hour window for arrival on the scheduled day from 12~2pm and arrived promptly at 12 with a notification call fifteen minutes before arrival.  Jayson, the installer, was polite and professional, going straight to work. They finished in less than two hours with everything nicely cleaned up.  I'm very pleased with Bigos level of service!
Laura P.
Laura P.
10/11/2014 12:00:00 SA
These guys are awesome!  We discovered a leak under our house on a Saturday. They came out within a few hours and were able to fix it. They are extremely thorough, pleasant, and reasonably priced. Highly recommend.
L.B.local L.
L.B.local L.
2/16/2015
We had Mathew (owner) from Bigos Plumbing Co come out on Valentines day (Sat)evening when our floor started flooding from the base of the toilet. Tub and shower started to have water come back up as well as the overflow outside. He came out and stopped the flood and even cleaned up outside where the overflow was coming up with undesirables. He also told us to not use any disposable wipes as they are not really disposable and a lot of his calls are from these eventually clogging up the pipes. He came back today (Monday) to put a new seal on the bottom of the toilet. He was on time and honest. Shared a lot of info with us. Great plumber, very nice, reasonable and on pointe! Will definitely use him again!
JR L.
JR L.
01/09/2017 12:00:00 SA
Part II: Bill and Jason visited our home again a week later to complete the bathroom sink drain pipe configuration. As expected, they did an excellent job... true professionals! For anyone interested in good quality plumbing service, Bigos Plumbing Company is the one for all of your home needs. I highly recommend them!!!
Elisia S.
Elisia S.
03/01/2016 12:00:00 SA
After a long frustrating day of dealing with a plumbing problem that my property management was supposed to take care of but never did, I decided to reach out to a plumber on my own.  I found Bigos plumbing on Yelp and Matt came and helped me out in a timely manner and fixed the problem in no time. This was my first time contacting this company and Matt was very professional, nice, and just reliable. I highly recommend this company to anyone. I'm very satisfied with my service . Thanks Matt you're a life saver!
Melissa N.
Melissa N.
7/16/2015
I had about a week with my sink clotted , I decided to look for a plumber and I saw that Biggos had really good reviews so I decided to give them a call . They camed at exactly the time they had said they would come and in no time they fixed my sink . Also I had questions about my bathroom shower and they solved al my concerns . I deffenitely would give them a call again in case I ever need to !(:
Deb F.
Deb F.
06/08/2018 12:00:00 SA
We have used Bigos throughout the years and this is the first time I've taken the time to write a review.  Each and every time we've called for service they have always been accomodating.  Luke is our guy! He always shows up with a huge warm smile. He also calls when he's running late which something we really appreciate!  His work is outstanding and he's always so honest. He represents the company as he takes pride in his work. Great energy! Excellent company!
Brian A.
Brian A.
11/02/2018 12:00:00 SA
Jayson from Bigos was fast and efficient with assisting in a clogged sink drain with a very fast snake job.

The whole Bigos plumbing experience went off well with friendly service and efficient work. I will make sure to reach out with any other plumbing issues I may experience in the future.
Jonathan C.
Jonathan C.
07/11/2017 12:00:00 SA
It's our 2nd time to request Bigos Plumbing service and 2nd time to request for Luke. I guess, the water drainage pipe behind the washing machine was due for a clean-up. Luke and Jason came over on the scheduled day (which was yesterday). They covered the walls and the side of the washing machine with plastic cover, so when they mechanically snake the drainage pipe, the nasty gunk won't splash on the walls. Luke even devised a contraption where he took a pipe he had and guided the snake, so he doesn't hurt his shoulders and arm from trying to reach the back of the washing machine. Talking about ingenuity! I would highly recommend Bigos Plumbing. They're always on time, professional, clean work area after they're done, and their rates are fair. Can't ask for a better plumbing service.
Michael D.
Michael D.
06/02/2020 12:00:00 SA
Tremendous service and response time! Have done several projects with Bigos and all have been great!
Angie M.
Angie M.
10/15/2019
Bigos Plumbing is a family business. They will astound you with their friendly, efficient and professional service. They charge fair prices and I will be using them again!
Michael D.
Michael D.
01/07/2019 12:00:00 SA
I needed to have a bathtub snaked. Scheduling was easy. Luke came out on time and completed the job. I'll definitely use Bigos Again.
Zeina N.
Zeina N.
02/08/2016 12:00:00 SA
Needed my garbage disposal replaced. Found Bigos on Yelp with great reviews. So called them up and scheduled. Tech arrived a little late but was done in half an hour and I have a new garbage disposal.
Chris S.
Chris S.
9/20/2017
First I have to thank Stephanie for being polite, professional, and helpful with setting up an appointment with Bigos. She provided some of the best customer service I have ever received from a handyman business.

Luke was prompt and friendly as well. I had a blockage in the main line of my condo building that connected to my kitchen sink as well as slow water drainage in a bathtub and he took care of both problems within a half hour.

The pricing is a little steep for my budget but it is definitely fair for the professionalism, efficiency, and effectiveness of the services this company provides.

Color me impressed with them. Definitely worth the money. Should I ever have another plumbing issue I will go back to Bigos thanks to Luke and Stephanie.
Sara D.
Sara D.
7/15/2016
I had my tub/shower reglazed and new floors put in to my bathroom. Of course, those contractors were quick to rip out my shower fixtures and toilet, but said that they do not reinstall. Great.

After turning to yelp to find a plumber, I requested a quote from Bigos through yelp and they were very quick to respond to my inquiry. Of course, they quoted a range instead of an exact price but that is understandable since they never know what they're walking in to. I was able to get an appointment for a toilet and shower fixture install that worked around my schedule and would allow me to meet my self-8mposed deadline of getting everything done.

Luke showed up during the window I was promised and was very curteous. He was great about communicating with me regarding every aspect of the installation and was able to provide alternative hardware for my tub when it was discovered that the items I purchased were not going to work without incurring more cost and he had me do a final inspection of his work before he packed up (his work was perfect by the way).

Thanks for putting my condo back together for me!
Missy B.
Missy B.
02/03/2015 12:00:00 SA
I have had a leak in my kitchen sink for a few days. After calling a number of plumbers unsuccessfully, I left a message and was immediately called back by Stephanie. She was awesome and set an appointment the following day. Matt Jr came on time and was able to determine the problem within minutes. He ran to the store to pick up a few parts, came back and fixed the leak. Jr. is so nice, professional and explained what/why he was doing what he was doing. The price was very fair. I am DEFINITELY going to use Bigos Plumbing for all my future issues.
Carol G.
Carol G.
7/21/2017
I was recommended to Bigos from Beach Plumbing since they do not do condos and Bigos does.  They were very thorough, courteous came right on time and I would feel very comfortable recommending them to my family and friends.
Alfonso V.
Alfonso V.
1/24/2015
Our first time using their plumbing services. Matt was really professional and informative. My tubs and toilets were all clogged up, I called and within 20 minutes Matt showed up and fixed the problem. I highly recommend them.
Jesse F.
Jesse F.
7/27/2014
Thanks Matt! My bathtub had about 7 inches of water that wouldn't drain.  I tried everything to get it unclogged. Including every snake at Ace Hardware, literally starting at the cheapest, too returning them and buying their longest.  Finally I gave up and started searching yelp.  Mark from Prodigy plumbing was the first person I called and left a message, he called back immediately and told me he was very sick (see my review on prodigy plumbing), but he referred me to Matt at Bigos as being one of the best in the industry.  

I quickly called Matt at Bigos as it was already Friday at 4:00 pm and I didn't want to deal with a backed up bath tub all weekend.  I was able to get a hold of Matt and he said he could be over in a few hours.  Typically, any plumber after 5:00 pm will charge you time and a half.  But, after coming to the apartment and viewing the problem he was nice enough to only charge me the regular rate, which I thought was incredible these days.

He started the inspection and immediately  he said wow these are old pipes, which knowing the age of my building I was glad to hear he could make the correct observation.  He had a power snake and and warned me of the dangers of using this tool with pipes these old.  I acknowledged that I understood and I was willing to take the risk.  He proceeded VERY carefully, literally going a foot every min or so to ensure he didn't break anything.  After about 20 min we reached the clog, it was seriously 25 feet down and no snake at the hardware store could have reached it.  

He was extremely professional and didn't even charge me time and half, even though it was already 6:00 pm on a Friday.  I would absolutely recommend Matt in the future.

Jesse
carol b.
carol b.
4/24/2017
Bigos does great work - have helped me out with small and large projects. Always professional and I like that they are a local Long Beach company!
Jay P.
Jay P.
03/04/2015 12:00:00 SA
Matt came out to my house this morning for a water heater problem. Originally we thought it was a thermocouple but it ended up being the control valve. Matt went over and above diagnosing the problem and tracking down the next part! He is honest and trustworthy. not to mention he went over and above coming back to my house at 7pm with the part to install it at no extra charge. now we have hot water again and are grateful!

I will recommend you to everybody I know! Good pricing, Honest, and wants to help! do yourself a favor and let the pro's do what they do! that's why they do it!

Thanks Matt!
Mr P.
Mr P.
6/25/2017
I purchased a Condo in Long Beach and wanted to add a washer/dryer hookup, I had a few companies come out to bid and from the get go the Bigos guys stood out as knowledgeable, friendly and even the best price. I couldn't be happier with their work and professionalism. They're my go to guys from now on.
Matt M.
Matt M.
12/02/2017 12:00:00 SA
Super fast in both arriving to our place and getting the job done! Respectful of our house, as he put booties on over his shoes and didn't leave parts and tools all over the place. Would definitely recommend.
Anthony Y.
Anthony Y.
01/04/2019 12:00:00 SA
These guys were the highest rated plumbers in my area and I'm so glad I went with them.  I requested a quote through Yelp and they were the first to answer and gave me a good quote.

I scheduled my appointment for a couple of days later and Luke came and identified and took care of the issue in 30 minutes.

Luke was professional and knowledgeable. He put on shoe covers before entering my home (without needing to be asked), and when he was done clearing the drain and removing the sewage from my bathtub, he sprayed it down with a cleaning solution.

I have their business card now and these guys will be the first people I call next time I have a plumbing issue.
Meredith Z.
Meredith Z.
02/03/2018 12:00:00 SA
I called Matt for an emergency plumbing issue on a Saturday morning. He spoke to me from a job he was on and then texted me that he was on his way. He responded timely and worked quickly to find and solve the problem. Then he spoke to me about some other issues I might want to consider to avoid future issues. I was very happy with the communications and service. As a new customer calling on weekend, I didn't feel taken advantage of (compared to other plumbing services immediately double their price on a weekend). Thanks, Matt!!!
Angelo S.
Angelo S.
11/30/2018
Luke was very fast and professional. He answered any questions that were asked in a friendly manner. Bigos is my plumbing people to call for work at my place and my units.
Nisha P.
Nisha P.
4/13/2015
Excellent service. Very responsive, friendly, and competitive pricing.
Will definitely use Bigos Plumbing for all our future needs. Highly recommended!
Christina J.
Christina J.
8/31/2017
I've used Bigos for many years. They're an extremely friendly and reliable family run business. Today Luke came to snake a clogged shower drain. He was super friendly and efficient and he even showed me a monthly maintenance trick to keep my drains clog free. I love these guys!
Alaine d.
Alaine d.
03/02/2015 12:00:00 SA
I called Bigos around 9:00pm on a Mon night because the water was backing up throughout the house (bathtubs and toilets). This was the first time this happened.

Matt quoted me a price to have it fixed that night and advised if I would consider having them come at 7am the next morning because it would be considerably less. I appreciated that I was given the option, but I opted to have them come out that evening instead.

Matt Jr. came out about 30 mins later and I showed him the clean out that was in my back yard. He used his snake machine to clear the plumbing but did not have any luck. He asked me if there was another clean out around the house. I told him I wasn't sure, so he took a walk with me around my house and he found the second clean out on the ground in my front yard. He was able to fix the issue from the second clean out and offered a discounted price after he was done if I gave a review on Yelp.

The overall experience with their service was excellent. They'll be the first ones I'll call for any future plumbing work.
cecily d.
cecily d.
1/31/2017
Fantastic experience! Luke was friendly, professional, and efficient. He was able to to fix the problem, explain what happened, and cleaned up when he was done. He even came out on December 31st.
Jenny K.
Jenny K.
04/05/2018 12:00:00 SA
Best plumber EVER!!! Matt Bigos is not only an honest plumber, he is a problem solver and finds a solution to pretty much any issue. Plumbing is definitely one area you do not want to risk using the wrong contractor or service provider. You will not go wrong with Bigos Plumbing.
Jeremy M.
Jeremy M.
8/18/2017
We had a massive slab leak that was identified by Matt during my leak detection appointment. We decided to go with a re-pipe over a spot repair based of Matt's gray insight and professional opinion. Matt was able to get us scheduled right away to get me and my family resolved asap. Matt and his team were so professional, courteous and mindful throughout the whole process and would highly recommend Bigos for any plumbing need big or small. Thanks Matt for everything you guys rock!!!
D R.
D R.
4/16/2021
A big shout-out to Matt and the crew from Bigos Plumbing. Matt has been my plumber for about 15, maybe 18 years now. In an emergency -- at any time -- he has NEVER hesitated to come out for even a minor repair. He once came on either Thanksgiving Eve, or the actual day, in the rain, and never complained. He just did an emergency sewer line repair for me, a job he'd been kindly pushing me to approve for years and for which I kept putting off. The poop Gods finally caught up with me, slapped me around, and now it's all cleaned up and better thanks to Bigos. His work is quick, honest, and thorough.
Kevin T.
Kevin T.
4/30/2015
I didn't realize how hard and painful it is to find a plumber to get a salt free water softener installed for our 2 month old new home from Shea. After having spent a week corresponding with Cameron from C & C Plumbing and Drain Cleaning, made and confirmed Friday an appointment to get it installed Saturday, 4/25. The guy Cameron sent to do the job shows up 1.5 hours and barely presentable (shoes wasn't even put on properly). The guy even didn't bother to call to let us know he was late. During the 1.5 hours, I'd managed to find Matt from Bigos Plumbing through Yelp. We exchanged several text messages, pics of work site and plumbing pipes and a couple of calls. He said he would be able to do the work and was going to be able to do the work later that day between 2-5pm. Matt and Cory showed a little after 5pm and they called indicating that they were running late (little things we take for granted sure means a lot when you are at your wits end)! Both showed up and looked professional unlike our guy from C & C Plumbing. Matt notice that the valve joint where the main shutoff lever and the seam was leaking. the bolt holding the shutoff lever was rusted so it must have been leaking for a while. Matt recommended to ask Shea to fix it. They completed the work in 2.5 hours. Matt and Cory were very meticulous making sure the pipes were leveled and the job look clean. I was very happy with the work and was happy that finally got this project done. Now just a matter of filing a service request with Shea homes to get the leak fixed. The customer service rep and the plumber comes out to look at the leak. Shea and their plumber decided to fix the shutoff lever but said that Matt had caused the leak in the seam by moving the valve joint or because of the heat from the soldering melted the seal (just great...another problem). I'd called Matt and he talked to the Shea's plumber. He was told that he just needed to tighten the connector that connected at the valve joint. Matt comes down as soon as he finished his job and looks at the issue. He couldn't tighten the connector anymore because it was as tight as it could be but it was still leaking. Removed the valve joint to look at the seal and it was not broken. All data and facts point to a faulty valve joint but the customer service rep from Shea simply said it is no longer under warranty when it additional work was done. Didn't bother to listen to facts or reason, didn't think about doing the right thing for the customer. Guess who stepped up to the plate, Matt. He just went on his way to fix the issue by replacing the faulty valve joint and doing the labor for free! Matt a tiny little company puts out time, labor and material to do what is right for the customer where as Shea, a multi million dollar company stands by and leave their brand new customer high and dry.

What you need to take away from this...you need plumbing work...call Matt at Bigos Plumbing. He will stand behind his work and will fix issues even if he didn't cause it. Stay far away from C & C Plumbing and be wary after you buy a home from Shea.
Karl S.
Karl S.
2/17/2016
Our Water Heater broke down at 5am on Tuesday, we saw the great reviews on Yelp and called for an appointment. Wife had to stay home from work but they sent Luke as soon as he finished another job. Luke was great! Professional and answered all of our other questions for future work we need (1941 house). We will definitely hire Bigos again in the future.
Michael S.
Michael S.
9/18/2014
Been meaning to write this review for a while.  Matt and his team are terrific and exceedingly helpful.  He came out last minute on a Sunday after our toilets exploded and had us back on the throne in no time.  Down to earth, helpful and honest - can't recommend Bigos enough.
Pamela L.
Pamela L.
4/16/2016
I found this  company on yelp approximately 2 months ago and chose them based on all of the great reviews. I had a leak in my kitchen  sink and my upstairs jacuzzi tub was leaking to my son's bedroom directly below when I drained it. I called Biggos and made the appt. He came out the following week and took a look and said he could fix the kitchen sink but he would need another person to help with the jacuzzi tub issue since he would have to cut  a hole in the ceiling of the bedroom below. For the kitchen sink job he said he would have to replace the faucet and said he would purchase it and call me the next day. He never returned my call. I called  several times but no response. I asked to speak to Matt based on the reviews, matt returned my call and apologized and offered me an additional discount on top of the 10% for the yelp review (hence the reason why they have so many reviews).  He assured me he would make sure the other guy (brother??) finished the job. I asked him about my jacuzzi  tub he said dont worry he knows exactly  what is wrong with it and they would take care of it. The other guy came a few days later and replaced my faucet  and charged me full price $500+ . I was shocked and it dawned on me that he never gave me an initial estimate. I told him what Matt had promised and he gave me a small  discount. As for the jacuzzi tub issue, I called the company at least 5 times and to this day (2 plus months later) they have not returned my calls. TERRIBLE CUSTOMER SERVICE, COMPLETELY OVERCHARGED ME AND THEN BLEW ME OFF.
Adrian P.
Adrian P.
10/12/2021 12:00:00 SA
Juan came out and i was very impressed.
He was friendly, knowledgeable, and explained what he was going to do.
He fixed our problem and now we can relax when our guest show up

Big Thank you
( Late post )
Joe L.
Joe L.
3/16/2018
Bigos Plumbing was awesome! I had a leak in one of the sinks in my unit on the 6th floor of a building in downtown Long Beach. I called to get someone to come out and the woman on the phone was excellent and got me an appointment the next day from 10 am to noon.

Eric came right between the two hour window and was done before that time period ended. He did a great job! Eric fixed the leak and also assisted with an issue where hot water wasn't coming out of one of the sinks. He quickly called the owner, Matt and gave an estimate for that job.

It's great that there is such an incredible plumbing service in the Long Beach area. I would definitely recommend Bigos Plumbing.
Katherine K.
Katherine K.
09/01/2017 12:00:00 SA
We find our water heater leaking on Wednesday around 6pm. We knew there wasn't anything we could do that night. We called Bigos early Thursday morning (7am) and they could get us in. The open slot they had was 11am. However, they called to say they can be earlier, if it was okay with us. Of course!!!! The service person (owners son) came right on time. He went over and beyond. We decided we wanted a few more accessories and he had to leave and grab them. He was very accommodating to us. He cleaned up everything and took the old water heater. We are so grateful for Bigos, they did such an amazing job! We thought we would be without hot water for a few days, but Bigos took care of us!!

It was so hot, we are so thankful to our service person for putting up with us and my son while working in the scorching heat. You won't be disappointed by going with Bigos.
D G.
D G.
12/04/2018 12:00:00 SA
Matt fro Bigos Plumbing was great.  He was happy to work my schedule to fit me as soon as possible.  He did quality work and has very fair pricing.  I will definitely call Bigos for my future plumbing needs.  Highly recommend!
Michelle S.
Michelle S.
7/16/2020
Such an easy interaction.  I called to upgrade my tank water heater to tankless.  They came out, gave me a quick quote, came back when they said they would and completed the work quickly.  Hauled the old heater away and left my garage clean.  Locally owned.  Highly recommend
Tiffany S.
Tiffany S.
12/04/2018 12:00:00 SA
Found my new plumber. Matt came to my business within an hour of receiving my call. Did a great job, super professional.
Tino S.
Tino S.
6/23/2020
Good and experience plumbing works, very happy to work with them. On time, works done early and understand the problem well.
Dan R.
Dan R.
3/23/2015
Great service! Fast service! Great crew! A little pricey even with discounts! 2 guys came in and put in new shower nobs and parts. Very fast done in 35min. Nice guys! Still a little pricey but excellent service. Thanks guys
Mark A.
Mark A.
1/29/2015
It was easy to make an appointment for Bigos to replace a water heater in a rental house.  Matt was on time and very professional.  He explained what needed to be done and gave me the pros and cons of a traditional water heater versus a tankless water heater. I went with the traditional water heater and there was no pressure by Matt to have me go with the more costly tankless. Work was done fast.  We will use Bigos for plumbing needs in the future.
Jeannette M.
Jeannette M.
8/18/2018
Matt was very professional and personable. We called to have our bathtub drain unplugged. Matt returned our call right away, arrived on time, took care of the problem and left no mess. We'll be sure to use this service again.
Simon K.
Simon K.
7/19/2015
Saturday night emergency. Have never called Bigos before. I leave a msg and Luke calls me back within minutes (seconds?). He is happy to go right out there and take care of the problem at our apartments. I appreciate that he left me a msg (at 1am) to say that everything is OK, and the tenants are happy. Will certainly use Bigos in future.
Cat K.
Cat K.
9/25/2018
Once again, I am so pleased with the service Bigos Plumbing provides.  We have used them for several projects & maintenance over the last few years. Luke arrived today on time, handled the job with friendly and informational efficiency, and thoroughly cleaned up after completion of the work.  Thanks to Luke, Matt and Stephanie we no longer worry about the quality of plumbing repairs or installations.
Walter B.
Walter B.
1/28/2019
Kitchen sink was clogged on Friday. Messaged them that evening and received the best estimate out of the other plumbers. Initially, they were able to squeeze the next day. I texted if they could be here at 2 pm, they were honest and said they would try. The young gentlemen arrived at 1:50 pm. Very courteous and snaked the clogged pipe... Thank u
Ian H.
Ian H.
09/07/2015 12:00:00 SA
Our house stunk like a sewer every time we turned on our aircon. Turned out our kitchen sink had been leaking dirty sink water under the house for years. Matt drilled through concrete for a day to get to the prob and fixed it over the labor day weekend. What a bro! MUCH appreciated. price seemed fair. i would recc him to family
Boris S.
Boris S.
01/12/2018 12:00:00 SA
Much more than you expect from a neighborhood plumber. Imagine a world where your plumber arrives on time, quickly spots the problem, goes out of his way to resolve it and charges a reasonable amount... You have that with Bigos, plus a helpful and courteous staff. This company does all things right. I hear it's a great company to work for as well. Wish I was a plumber...
David R.
David R.
1/13/2017
Very nice people but they gave me some outrageous quotes and didn't always return my calls nor give me an estimate when they said they would. Plumber got annoyed when I tried to get an explanation of what exactly was wrong with my wall furnace and why they wanted so much to repair it. They even missed a scheduled appointment. I truly believe they're good people and I'm sure they do good work but I personally didn't get 5 star service, so I wouldn't recommend them.
Amy O.
Amy O.
2/13/2019
Luke was great. Went above and beyond to solve our problem. Don't hesitate to use Bigos!
Jay A.
Jay A.
01/08/2017 12:00:00 SA
This is the third time I've used Bigos Plumbing. They are very reliable and honest. This visit was the first time I met Bill and Jason. Matt (the owner) came the other two times. Bill and Jason were very professional. They arrived on time during both their visits. They repaired a broken exit pipe (in my garage) and cleaned up in about an hour. I requested that they  inspect and tighten the valves on my water heater (I had smelled gas). They found a small leak and repaired it with no charge.  I also had a leaking toilet which Bill said he would come back and repair as soon as the part came in. Thanks Bill and Jason!
Kellie B.
Kellie B.
10/31/2017
The woman I spoke to on the phone was super nice. They sent Luke out the same day, a couple of hours later. He was polite, helpful and tidy. He explained things before proceeding. I think the price was more than fair. Not all plumbers have insurance to work on condos. These guys do. I'd call Bigos again in a heart beat.
Kerry A.
Kerry A.
8/25/2016
Very knowledgable. Have had trouble many years with the same problem and Luke knew exactly how to solve it. Thank you so much!
Daniel B.
Daniel B.
5/13/2015
Called Bigos when our water heater stopped working.  Matt came out that day, identified the problem right away (which called for a new unit), and replaced it the next day.  Matt explained everything clearly and took care of it quickly.  Super friendly and honest guy and will definitely go with them for any future plumbing jobs. Plus they're a family business! Couldn't recommend them any higher.
Lupe T.
Lupe T.
1/21/2018
Bigos Plumbing saved the day!!!  Not only did Matt diagnose the problem with our tankless water heater immediately, he was able to get a discontinued part from a friends old stock. We had hot water again in a matter of hours. We called around trying to find someone who worked on tankless heaters. We got the runaround, of course. We were told our tankless was too old and we needed to upgrade, of course. But Matt was honest and helped us get what we needed. He was a pleasure to work with. If you need a reliable, honest plumber, you need to call Bigos. Thank you Matt!!!!
Andrew L.
Andrew L.
2/15/2019
Had a mainline backup, sewage coming up into the shower and bathtub. Bigos sent out Jayson and Nick within the hour. They were courteous, professional, and adept at finding the source of the problem, describing it to me, and most importantly, fixing it. I highly recommend them for plumbing emergencies.
Dana D.
Dana D.
1/24/2015
First off, Matt was the only plumber that would take my call on a Saturday afternoon.
Second, Matt was very professional and showed up on time as promised.
Third, Matt did a great job for the price he quoted up front.
I highly recommend Bigos Plumbing and would call them up the next time I have a plumbing problem.  Thanks Bigos!!!
Ron C.
Ron C.
01/10/2018 12:00:00 SA
We went out of town for a few days and when we got back our hot water tank was out. Matthew came out and diagnosed the issue and it was fixed very quick. The clean up was great and we were back in business super quick! I definatley recommend him and will use them again!
Bonnie M.
Bonnie M.
11/01/2016 12:00:00 SA
Luke & Bill - Awesome, Polite, Neat, Hard working, Ethical, AMAZING!!  These 2 did an incredible job on our line changes.  Expected timing was 1 1/2 days.  They completed it in 1 day!!  They kept us informed during the day of what was happening.  We were given their name with a really high recommendation.  So happy Gary C. gave it to us!  Stephanie was so helpful setting up the appointment for the quote and then the work.  Issues came up along the way and Luke rolled with it.  Very happy!!  I wish others had the work ethic of these 2 gentlemen ~ Love the new water pressure!  Thank you!  I'm recommending them 110%  Thank you!!  And Stephanie - you did a great job raising that young man!!
Jason N.
Jason N.
07/09/2018 12:00:00 SA
Matt at BigOs was awesome...they did great work, charged us exactly what the quoted us, and made the experience understandable...
Matt hs been a man of his word and we have found our neighborhood plumber for life...thanks Matt and Eric
Yong Il C.
Yong Il C.
9/20/2019
Response to the company comment below - this was for our laundromat business in Long Beach.

Terrible service!!!!
Requested for underground camera inspection for a specific plumbing area that I had issues. They came out and inspected other areas first. Then, told me they couldn't get the camera into the specific plumbing area I wanted since their camera was too big and couldn't fit into my pipe. Still charged for the service... and left me confounded since I did not need other area to be inspected....?? Called back and complained and received discount but still was not satisfied.

Make sure you ask for the correct service before they begin the work. Don't make the same mistake as I did..
Brian H.
Brian H.
10/19/2015
Awesome service. Came over super early in the morning to fix our garbage disposal. Matt will be out go to plumber now!
Bojo F.
Bojo F.
06/09/2018 12:00:00 SA
***Detailed Review - Long post***

This review is for recent experiences with Bigos Plumbing specifically Matt.

I recently purchased a new built triplex in Long Beach. The property was inspected everything looked good. Unfortunately, the sewer line in the crawl space had a vent pipe that did not go all the way up through the ceiling. Instead it was left uncovered and uncapped. After a month of having new tenants they noticed a smell. The sewer was backed up and then dumped into the crawl space below the home. I called Matt up and he came out in a very promptly. Matt hydro jetted my drains with his highly fixed up hydro machine. Then scanned my drains. At the same time we noticed one of my clay sewer lines had a crack in it and he ended up replacing that too.

I will continue to use Bigos Plumbing (hopefully not anytime soon) and I appreciate their professionalism and fair pricing.
Jeffrey E.
Jeffrey E.
7/31/2015
Amazing service! I called for a repair to some piping to my water heater and Bigos Plumbing showed up 45 mins later on a Friday at 7PM. The service was quick, efficient and actually eliminated any more potential Leaks due to the design of the system. They were professional, neat and polite. I would strongly recommend you call Bigos Plumbing before you call anyone else. You will not be disappointed! I wish I could give them more than 5 stars. Thanks for helping me out!
maha a.
maha a.
5/14/2016
A very well deserved 5 stars and more!!!!
We had an emergency plumbing problem, I left a message today, a Saturday; ten minutes later I get a call. He diagnosed the problem immediately and accommodated us, inspire of his busy schedule! Matt thank you so much.
No drama, no lies, professional and amazing!!!
Bri J.
Bri J.
05/11/2018 12:00:00 SA
Absolute pleasure working with Bigos. Stephanie, the receptionist was so sweet and accommodating. They got a young man named Luke in right away and the water heater was as good as new in 15 minutes. 10/10 recommend using this company.
Sandra E.
Sandra E.
06/07/2016 12:00:00 SA
The stress and strain of looking for a new plumber quickly went away with the professional efficient, service offered by Bigos Plumbing.
Luke was both helpful  & courteous and made light of my plumbing problems.
I will certainly be using Bigos in the future and will be recommending them to my friends.
Balderrama A.
Balderrama A.
4/13/2023
Great guys and they do an amazing job; trustworthy, friendly, responsive, and communicative. I have to give a shoutout to Luke, great guy and a pleasure doing business with!!

We had to replace our main service water pipe and they were able to accomplish this without digging up our entire yard or driveway as they use boring equipment the get under the yard. The holes they did have to dig were not big and they patched them back up extremely well. The city inspector came out to do their approval and told me how impressed they were with the work that had been done, even the little technical details that most people wouldn't notice. Bigos did the job right and didn't cut corners or try to cheap out. I would definitely stick with them for any future plumbing needs.

10/10! Thanks Bigos family!
Barb Z.
Barb Z.
8/14/2022
Had a clogged drain. Called and Adrian came the next day within the scheduled window. By the time his assistant got the snake out of the truck and in my house the clog was cleared. Answered some questions and checked something not related to the clog. No charge. Really appreciated that! I think I found my new plumber
April B.
April B.
6/22/2019
We were having plumbing problems so we called this business. Very responsive.  Matt arrived within 2 hours. We were pretty impressed. He did a great job and he was very professional. The pricing is also fair. Highly recommend!
Phillip H.
Phillip H.
7/28/2016
Matt and Eric were awesome, they came to clear my drain in my apartment and due to really old plumbing they were forced to cut out the old pipes and install some new drains in my tub. Matt makes a hard job look so easy, he is a wiz with plumbing and I think the area they were working in was even cleaner then when they started.  Now my drain runs great and I couldn't be happier.  2 thumbs up guys,  thanks for the great job you did!
Heidi M.
Heidi M.
11/06/2017 12:00:00 SA
In September 2017 we had to have a major plumbing job done at our house involving the replacement of all our water and sewage pipes as well as our water heater due to age and corrosion.  Matt Bigos and his two helpers did the work in three days.  They were courteous, hard-working, knowledgeable, and did their work efficiently and professionally.  After this experience, I would have full confidence in Matt for all our future plumbing needs and would recommend him to anyone. Ron M.
Joshua C.
Joshua C.
09/01/2015 12:00:00 SA
Bigos Plumbing is the best and owner Matt Bigos is a rock star plumber.  I am the Lead Pastor  at 7th Street Church in Long Beach, CA.   Our buildings are 100 years old and so we've had a lot of plumbing issues that Bigos Plumbing has gone above and beyond with helping us fix.  From completely remodeling bathrooms on our facilities to even removing Tree Roots (which the city should have been responsible for)  that were clogging up our sewage to offering professional and timely service.   He's not only done an exceptional work for our church but has also provided plumbing service in my personal residence.   I highly recommend Bigos plumbing for all plumbing needs.   Professional, Excellent Customer Service, presentable and trustworthy employees and Integrity in pricing.   5 Stars to Bigos Plumbing!!!!
Tami R.
Tami R.
9/15/2015
All I can say is awesome!  I was seriously stressed out thinking I was going to have to rip out tile and pipes. I had barely any water pressure in my shower and bath. Turned out to be a washer in a valve causing the problem. Luke was very informative, polite, quick and clean.  I found my new plumber!
Melissa S.
Melissa S.
11/11/2016 12:00:00 SA
Second time using Bigos Plumbing, great service both times! This morning we realized our water was not getting hot which is obviously an issue when trying to get ready for work. Called Bigos and they were able to fit us in the same day! Luke showed up and fixed our water heater within 20 minutes. Thank you for the fast and reliable service! Will definitely be using them again.
Christian H.
Christian H.
02/02/2017 12:00:00 SA
Over the weekend I had discovered a leak with my water heater piping.  I called on Saturday and left a message.  Monday morning I was contacted and Tuesday my issue was fixed.  I want to thank Luke for the professional job, everything looks great.
J M.
J M.
02/06/2016 12:00:00 SA
Had a main line clogged on a Saturday evening. was referred to bigos plumbing by a friend.  The owner Matt answered immediately and within 20 minutes his drain guy showed up and took care of the clog immediately.  great customer service and friendly staff will definitely use again and refer to whoever needs a plumber
Nicole A.
Nicole A.
07/06/2015 12:00:00 SA
I woke up on Saturday morning to a cold shower, I called Bigos Plumbing to come check it out, they came out the same day. My water heater was having a few issues, it was leaking water and the pilot would not stay lit.  All bad for me. He was able to get the pilot going but I needed to get a new water heater real quick, like ASAP. I scheduled for the water heater to be replaced a few days later.  He came back out and installed my brand new water heater and finished and cleaned up in about 2 hours.  He was really nice and explained everything to me as he was installing. Not having a hot water, is the worst. I am a very satisfied customer, that now has hot water.
Manuel P.
Manuel P.
09/11/2018 12:00:00 SA
Matthew did a great job.  We were having a problem with the drain line on one side of the house and water was backing up.  The night of the problem, I tried to contact a plumbing business a couple times that had 24/7 service that we had used before and  got no response.  I found Bigos Plumbing on Yelp.  They had high ratings so I decided to give them a try.  I contacted them via Yelp the night we had the problem and got a response early in the morning.  I called them up and Matthew arrived very quickly, within half an hour I believe.  He was able to unclog the line right away.  This is the 2nd time I have had this issue in 6 months so he suggested a camera inspection.  In general the line wasn't too bad but did have some areas that had potential for causing clogs.  He ran the camera all the way to the city's sewer line and showed me a section of cracked clay pipe that could cause me future problems.  He recommended what he thought was the best way to take care of this.  Considering how quickly he took care of my problem and how thorough he was explaining the recommended repair for the potential future problem, I will likely have him take care of this for me as well.  Thank you Matthew.
Jeff M.
Jeff M.
9/27/2019
Awesome service and awesome people!  Luke is a pro and got us back up and running real fast.   Thanks guys!!
Sue E.
Sue E.
1/25/2016
Great service for hot water heater problem!  Same day, fast, replaced only what was needed.  I like Matt's style.  Very trustworthy!
Keith W.
Keith W.
4/25/2016
Matt responded to our SAT emergency quickly with a return phone call - then restoring water service with a visit.  We then scheduled the final fix.  He was fast, fair, knew his work. I'd recommend & use again going forward.  Keith Watanabe
Shawn S.
Shawn S.
7/26/2016
They were great he came when they said he would  he was fast and clean and the price was outstanding  five thumbs  up. Highly  recommended!
Clay S.
Clay S.
1/13/2019
I had a unique issue with my laundry drainage. I called multiple plumbers for quotes and they all had different ideas on how to correct the problem. Luke from Bigos came out and he proposed the most direct solution. His quote was very reasonable and he was able to do the work in an hour (other plumbers quoted me half a day to complete the job). He was very professional and prompt. Would definitely call them next time I have a plumbing issue.
David D.
David D.
4/13/2018
Erick was our plumber. He showed up on time and was great to work with. He helped us with a clog that was 20 feet down the drain!! Not even something we could have done about that and he cleared it up no problem. I hope we don't have to call them back but if the situation arises again we definitely know who to call!
Moeshae M.
Moeshae M.
8/19/2017
Thank you Luke for fixing the girls restroom so quick at Lowes. We were dying. LIFESAVER!
Marie L.
Marie L.
08/05/2020 12:00:00 SA
We called at 8am and they had a guy out by 10am!!! 15 minutes and he was done cleaning out our clogged shower. Great, quick service, reasonable prices. If needed, I will call them again!!!
Nikki L.
Nikki L.
1/28/2016
Amazing job.  Had a flood in our office and needed immediate plumbing.  Was at our office within 15 minutes and fixed the issue.  Not only did Matt do a great quality job, but he was honest and walked us through the plumbing issues.
Alex S.
Alex S.
04/04/2015 12:00:00 SA
Matt is very responsive and professional. I had called Bigos because my water heater was not working well. By responsive, I mean with a 7:15 am call we had a 4pm appointment set (problem was non-urgent). By noon next day, he was able to  install a 50-gallon water heater to replace my old one. He was very patient with all the questions i had and helped me make the best decision within a short amount of time. Highly recommend Bigos Plumbing!
Robert S.
Robert S.
8/25/2015
Found my drain clogged and backing quickly up into my apartment from my neighbors doing laundry. Called Bigos Plumbing based on other positive reviews on Yelp! and wasn't disappointed. They showed up immediately and took care of the clogged drain quickly and professionally.
Heather M.
Heather M.
8/23/2015
Service was excellent. Got here within 1 hour on a Sunday. Luke was super nice, professional, honest  & kept things clean. We will definitely be scheduling our next service with them.
Kevin M.
Kevin M.
01/12/2017 12:00:00 SA
I had Luke and Jason come by to fix a clog that was backing into my downstairs shower.  They were prompt on the estimated time and made sure to give me a call when they were on the way.  They made sure to offer additional services to cover all the bases but without being pushy.  I will definitely give them a call again if there are any other issues in the future
Lillian C.
Lillian C.
12/29/2015
WOW - totally blown away by Matt's service.  Our water heater broke on Christmas (!!), and we called around early Saturday morning.  We got the voicemail here (we were calling around 7:30AM), so we continued to call around.  Matt called us back within the hour, but we told him we were able to get another guy quickly.  So the other guy came out to take a look - he told us we needed to replace the whole thing.  

We decided to get a second opinion and called Matt back to ask his opinion.  We weren't even his customers, but he spent a lot of time with us explaining what could be wrong.  Then we asked him to replace the water heater, but he said, First, let me come see, it could just be the copper piping.  And lo and behold, it was the copper piping (significantly cheaper repair than replacing the whole water heater).  He fixed it up super quick and we had hot water within the hour (hallelujah, hot showers!).

His service was impeccable, totally nice guy, really fast and competent.  We will absolutely, absolutely be going back to him again for any and all of our water heater/plumbing needs. THANK YOU MATT!!!
Remy S.
Remy S.
10/02/2018 12:00:00 SA
Jason came to fix my heater. He was on time, professional, and very courteous. He wore footies without being asked (so nice!), and he was in and out in no time. He is very knowledgeable about his craft.

Any other problems I have they will be my first call!
Marlene S.
Marlene S.
1/20/2017
Called Bigos plumbing.  Jason and Bill arrived 1 1/2 hours after calling. They were very knowledgeable and fixed our clogged main drain.  I was very pleased with their work and will definitely call them again if needed.
Danielle M.
Danielle M.
3/15/2023
I've used Legacy (Big Os) a few times for plumbing issues at my house as well as recommending them to my clients. They have always been prompt and professional. Luke recently came out to replace a toilet and was great to work with. He is very informative and friendly.
T. T.
T. T.
07/01/2016 12:00:00 SA
Had a couple of toilets replaced.  Service was quick and great.  Matt is very personable.  Stephanie provided wonderful customer service.  Would definitely use Bigos again.
Sam S.
Sam S.
3/14/2019
This is the 5th time that I've called Bigos and each EVERY time they come out, the service is outstanding.  I live in a 60 + year old home with lots of warn out systems... except for my plumbing.  My most recent experience was with a kitchen remodel where the plumbing under the sink was a mess.  Jayson came out, re-roughed in my plumbing and upgraded my waste lines.  (This happened when it was raining for days on end and going under the house was not a good time for anyone.  Jayson never complained, grumbled or gave me side eye.)
Once he finished, he said to give them a call when I was ready to hook up my sink and dishwasher.  I rebuffed his suggestion with a hail of I can do that myself.... well, he got a call from me anyway.  

Today I am happy to say that my kitchen is almost completed and I don't expect to have to call Bigos for quite a long time...not because I wouldn't because of being unhappy, but because the quality of work is top notch.  

If you break you toilet, spring a leak, hear water running when it shouldn't,  Call Bigos and you won't be sorry!
Barry H.
Barry H.
9/15/2015
We have used Bigos Plumbing on multiple occasions. They have fixed a leak in our wall and changed multiple fixtures. Tonight he came for a broken toilet and slow sink. Everyone in the company that we have worked with has been friendly, and knowledgeable. We would recommend to everyone.
Lily G.
Lily G.
6/24/2015
there's a leaked in our pipe ,our front yard is flooding so we needed to shut down the supply of water,it was hard because we have no running water for many hours, we dont know whom to call, so we put our faith to yelp and found bigos, after reading so many positive reviews, we decided to get their service, called their number , talked to a very nice lady named stephanie, and they came and fixed the problem as fast as the flash..what a relief!We are so glad our pipe problem is over now, and god forbid if we need plumbing services in thr future we know what number to dial..nice to know theres a plumbing services we now trust and at the same time helping local business in long beach!thanks yelp and bigos for all the help!
Erin S.
Erin S.
06/12/2018 12:00:00 SA
I have relied on these guys multiple times the past four years as we have bought two different homes! First, during inspections & fixing some big issues. Then inspections on our second home, re-doing a master bathroom and fixing some leaks outside. Matt was always amazingly responsive and so kind and helpful!!!

Most recently we remodeled our kitchen and it was Bigos to the rescue again!! I love that Stephanie in the office is so on top of things! I was not working with a contractor, so I had several issues, but she was patient with me through all my questions and always got back to me and got me scheduled as soon as she could! I think we have spoken on the phone over a dozen times the past few weeks and she is always willing :)

Luke did sink & new fixtures and was amazing!! Brought a part that I hadn't gotten in time, was patient with the other workers I had here at the same time because they got delayed, made my kitchen look beautiful and everything is perfect!!! And then came back TWICE because I still had one more part to be installed.

Seriously, the kindness and patience and incredible attention to detail and beautiful work they do... Bigos is wonderful!
John H.
John H.
06/05/2017 12:00:00 SA
I am really happy with these guys.  They are knowledgeable, courteous, clean, and kind.  I had a clog in the kitchen sink, broken faucet, and a leaky toilet.  They gave me a great deal and he just seemed like a nice guy.
M B.
M B.
11/07/2020 12:00:00 SA
Matt's legit. Super professional, fights for you, and bills HOAs whenever responsibility isn't crystal clear. He takes time to ask questions and provides great information. Hire him if you need a plumber.
Jennifer g.
Jennifer g.
7/24/2015
Oh my god. What a disaster. Ours was one of those experiences that make you want to cry like a baby. Bigos came to the rescue , and saved the day . I called and was given an 8-9 time frame, and they called at 6 or so , to get the details. He was nice enough to verify that he did not have what we needed before he came out, and told us what to do to fix it, and where to buy the part so that we were not days without water. I can promise you that if we ever need anything done, we will be calling them again to help us.
Barbara G.
Barbara G.
2/26/2020
You cannot go wrong with this company!! Matt, you are awesome! We will be having them out to fix our bigger problem. Today, was just to unclog the drain and get us by for a short time, till they come back to fix it. Again, they are the best, you wont go wrong.
Thanks again Matt
Yajaira L.
Yajaira L.
01/03/2020 12:00:00 SA
This is the 4th time I've used bigos for my plumbing needs. Erick just finished hooking up my dishwasher. He is smart, detailed, super clean, and knew the issue within minutes. Thank you!!
Geraldine K.
Geraldine K.
01/08/2019 12:00:00 SA
Bigos Plumbing saved us when our sewer line broke underneath our house. They were helpful and efficient and did their best to minimize our plumbing downtime so we could get through the holidays and be able to flush! Highly recommended. Luke Bigos was great!
Victoria M.
Victoria M.
06/02/2016 12:00:00 SA
They were great with communicating everything up front super fast at doing a great job and did everything they promised! I will definitely use their services again!
Mason A.
Mason A.
1/17/2020
Our washing machine was leaking during the spin cycle. I called and they gave us 2 hour window. Kane showed up on time,  snaked the drain and again we are so satisfied with the  prompt service and reasonable price. We highly  recommend this company!
Kenna F.
Kenna F.
5/23/2017
This is my second experience with Bigos. Last time Jayson, this time Luke. Both times they were on time, personable and, most importantly, they fixed the problems.
Yesterday I called mid-day due to an under-sink leak and was surprised when Amber said they could come the same day.
Luke found 3 sources of leaks and showed me exactly how they had occurred. He needed a part to repair the third, non-emergency, leak.  As promised he returned first thing this morning to finish the repair. On time, quick and efficient.
Great office staff and great field team.
Frank M.
Frank M.
9/17/2016
Our new washer had a discharge hose that was too short.  Our old plumber that installed the washer attached an extension hose and it immediately started leaking.  We called the plumber back to attach a recommended GE factory extension hose.  It worked for awhile and then it started leaking as well. This all took place while we were putting our home up for sale. One of the required repairs for sale was to upgrade and repair some connection hoses on our water heater to bring it up to code. We also needed to re-strap the water heater with two metal straps.  Based on the stellar Yelp reviews, we decided to ditch our old plumber and go with Bigos and they did not disappoint!  Luke arrived within the window we were told and fixed, not only the water heater, but was able to attach a longer discharge hose on our washer, which solved the problem beautifully. He did this all in two hours and we were thrilled with the result. Our old plumber was unpleasant to work with and had some real personal hygiene issues. Luke arrived wearing a nice clean uniform and was very courteous and professional. They are not the cheapest plumbers out there, but if you want your job done right the first time, and if you want to deal with a real professional, then definitely call Bigos. We will certainly be using them for our new home and we have already sent some other business their way.
Tracy E.
Tracy E.
12/22/2016
I was not able to get an appointment with my regular plumber so I decided to go with Bigos after reading several reviews.  I thought that my stopped up tub was going to be a simple job but it turned out to be more than that.  Ben did his best to clear the drain but had three other calls after me.  He called the owner Matt, who came right away to continue the job.  Matt gave a thorough explanation of the problem and suggested the necessary repairs.  His expertise and professionalism reassured me.  He was able to get the tub to drain until I have the major repairs completed. I look forward to having Bigos Plumbing as my go to plumbing company!
Kristina R.
Kristina R.
10/14/2022
I am beyond happy with the service I received from Bigos Plumbing! They identified our problem quickly and finished the repairs within the hour. Highly recommend!!
Stephen L.
Stephen L.
06/08/2018 12:00:00 SA
Bigos has been my partner's go-to plumber for a few years so when I needed some repairs done for a dishwasher install in my condo, these guys were my first call. First off the secretary was SUPER nice and polite. Luke arrived within the scheduled window, replaced a water valve and unclogged a sink, quickly and professionally. He was able to answer a few other questions I had and gave great advice on future repairs I should consider. Overall a great experience and I'm definitely going to use these guys again for my plumbing needs!
Nathan N.
Nathan N.
10/19/2015
Don't be fooled by the Yelp reviews!!! Called them out to check on a leak under the sink and was quoted one price over the phone by Stephanie, and you guessed it the guy who arrived acted like he had never heard of that price.  You know its a sketchy operation when they ask you what price you were quoted before telling you how much you they will actually charge.  After some back and fourth over the said pricing the technician called Stephanie back at the office who conveniently changed her story to the higher price.  The Yelp discount means absolutely nothing once they're at your place, and the guy even asked me to write a Yelp review right in front of him to get the discount!  Can you believe that!?  Bottom line, dont trust the reviews for this business, because chances are they were written while the plumber looked over the shoulder of the person writing it, holding some sort of discount for ransom.  It's sad to see that websites like Yelp are becoming less and less trustworthy because of tactless businesses like this one.
Maria D.
Maria D.
08/07/2020 12:00:00 SA
I called Bigos out for a seemingly complicated job of a broken pipe somewhere under an 80 year old bath tub, and I wasn't wrong.  The project became very complicated and needed a lot of care for my poor old home.  Matt from Bigos was fantastic!  Straight forward and honest and exemplary work from start to finish.  I could not recommend them enough, (and I never write reviews, for me to do this is a big deal).
They are THAT good.
Crystal F.
Crystal F.
09/08/2017 12:00:00 SA
Called this morning and got a same day appointment. The troubleshooting was done right away. Jayson was very helpful and made recommendations for what was needed. He will call in the morning with all my new quotes and delivery/install date for my new toilet.
A. A.
A. A.
5/21/2019
Found Bigos Plumbing on Yelp and very pleased with their service. I had another plumber skip out on me and Bigos to the rescue. Joseph came out and fixed our Shower pipe no problem and did not charge us an arm and a leg. From the scheduling to Joesph showing up early it was a pleasant experience all around. I will for sure call Bigos Plumbing in the future if needed. Thank you Bigos..
Jameson B.
Jameson B.
6/28/2021
High quality work, fair and honest pricing. It's hard to overstate how appreciative we are of Luke and the team.

A week prior, Luke did a small job for us and while here fixed an unrelated issue in the same bathroom that he noticed. Then they saved our bacon a week later when the crawlspace flooded and we didn't know what to do. Luke and Steph coordinated a team to assess the issue that same day. Then, even though they're slammed, they had a team working on replacing our water main connection the day after. We had running water sooner than expected after this sort of catastrophe and we feel very lucky to have a quality plumbing team one call away.
Jay B.
Jay B.
10/07/2015 12:00:00 SA
Had Matt come out a second time because my wife thought she smelled gas while I was at work. Turns out it was my furnace blower motor bearings going out. Matt's employee was very respectful talking to my wife. Matt's brother Luke took care of a problem at a house down the street from my house and was very knowledgeable and courteous when I was talking to him.
Ann P.
Ann P.
08/10/2015 12:00:00 SA
Last minute toilet install and Stephanie hooked me up big time. Matt showed up on time and was fast, efficient, and friendly. Cost was $100.00 for the install. Mentioned Yelp and got a discount. Yeah, I know you're thinking that I could have installed the toilet myself, but I had just had surgery on my hand and was unable to do that. I will definitely recommend BigOs Plumbing to anyone. I am a USMC veteran and Stephanie thanked me for me service. You have earned a customer for life.

Stephanie and Matt are awesome. Please give them a raise!
Elizabeth L.
Elizabeth L.
05/12/2017 12:00:00 SA
Luke and Jason just fixed my leaking shower--thanks guys! They were efficient and courteous. When I called for an appointment last week, the receptionist helpfully accommodated my work schedule. Reasonably priced and great to work with!
Karen H.
Karen H.
8/14/2017
I called them early morning with a stopped up kitchen drain and they were able to get someone out within a couple of hours.  Luke was friendly, very efficient, and patiently answered all of my questions. I will definitely use them again and would recommend them to anyone in need of a plumber.
Jesus A.
Jesus A.
7/28/2020
We recently fumigated and the city gas came to shut off our gas for the fumigation. When they returned to turn the gas back on they noted that there was a leak somewhere in our gas line we had to get repaired before they would turn the gas back on. I called BigOs Plumbing and Edgar came out that same day, just hours after I called. He walked me through the steps of finding the leaks and right away found 2 major leaks in the building. After about 6 hours of nonstop laborious work, split over two days, Edgar was able to find the remaining 4 leaks. At times it seemed like the remaining leaks would be impossible to find, but he kept at it, walking me through every step of the way and explaining his thought process for finding the leaks. Most any other person would have simply called it quits and drawn new gas lines throughout the building, but Edgar was committed to saving us money and finished the job strong.
Richard C.
Richard C.
1/29/2016
I first got referred by my sister in law to solve a serious sewage pipe plugged up and leaking problem on an old house. Bigos plumbing came quickly on Sunday. The owner of the business ran a video of the whole sewage system and clearly showed where the problems are. Then he made a very reasonable estimate comparing to other plumbers. They did the job in half of day and showed friendly, responsible and professional attitude all the way. I will continue relying on their service. Because a good reliable and reasonable charge plumber is hard to come by. Great job!
Edward C.
Edward C.
12/06/2019 12:00:00 SA
Matt Bigos is professional and stands behind his work.  He provided fiberglass lining services on a broken 60 year old cast iron main drain line in my office building, saving me time and great disruption.  When I was having problems with one toilet fixture, after the fix, he quickly scheduled a visit and corrected a small issue on the connection at no additional charge.  I was impressed!
Laura T.
Laura T.
9/25/2017
Chose Bigos based on super high Yelp recommendation. The plumber asked for a text photo of the damage, and promised an estimate based on this which bumped them to the top of the line. In the end they did have to come out anyway before they would give a price but Stephanie was courteous and professional and pleasant to deal with on the phone. Luke seems very knowledgeable, and friendly, so it was a pleasure to deal with them. Not cheap, and we had to wait because they are SO busy, but work looks great so far , and price is fair.
Meghan G.
Meghan G.
04/11/2015 12:00:00 SA
Thank you so much for the wonderful quick late night service! Matt was vey friendly and was able to help out with our main line sewage problem. Not knowing too much about what was happening, they were able to walk me through the process and what was happening! I really appreciate the wonderful service at Bigos and will continue to call them with any other plumbing needs!
Naoko K.
Naoko K.
3/26/2016
One of my toilet needed to be replaced, another one's tank was loose and water kept on running.  Old garbage disposal needed to be replaced as well. Luke came and did all this in about hour and half!!!  He explained the problem to me clearly and was very professional, pleasant and efficient! Great job. Thank you Bigos!
Eric H.
Eric H.
09/09/2014 12:00:00 SA
Bigos Plumbing came to the rescue once again!  In the middle of a busy Saturday (on 9/6/14), one of my stores experienced a complete drain line stoppage which interrupted our business.  I called Bigos Plumbing and Junior arrived within one hour and quickly solved the problem.  This is the most recent example of the excellent service that I have received from Bigos Plumbing for many years.
stacey e.
stacey e.
07/01/2017 12:00:00 SA
I don't often give reviews, but if services are good or bad I think it's important to share
I've heard horror stories about plumbers
I found Bigos plumbing by yelp and I choose them due to the excellent reviews
1st off the office staff (Stephanie and Amber ) were so polite in the phone .I explained my problem and they contacted there boss who tried to help me on the phone to resolve the problem..

Eric (the technician, plumber) arrived on time explained the situation and said it was a 2 man job and that the office would call me back to schedule

Amber called as promised to set up my appt
Eric and assistant arrived within the 2 hour window (early part also on a holiday weekend)and got the job done quickly .

I will definitely keep Bigos plumbing in my Phone and refer
Thanks for the service
Danny M.
Danny M.
04/08/2018 12:00:00 SA
Thanks once again to BIGOS Plumbing for a job well done. I have relied on Bigos' excellent service numerous times over the years. Luckily , The staff was available to me on short notice. After reaching out to Matt, his team member Erick was at my place within the hour and completed the job in a timely and efficient manner.  I am grateful.  In addition , at all times considerate of maintaining as clean of an environment as possible.  I found Erick to be quite professional & courteous.
I highly recommend Bigos!
Laurin D.
Laurin D.
10/06/2015 12:00:00 SA
So it's 9pm and my drains started backing up! Not good! I called Matt and he and his assistant Kevin were at the house rodding my main line by 9:15! Great service from a great team! Give him a call!
Max B.
Max B.
10/31/2015
Had a great experience with this plumbing service. Personable, knowledgeable, and cleaned up after himself. I appreciate that they gave me options on my drain repair. He kept me from informed and efficient.
I'll call again next time we need plumbing assistance.
Thanks
Ian H.
Ian H.
02/03/2017 12:00:00 SA
Kudos to Matt Bigos, the gentleman plumber, who uses brain instead of brawn.  Used a vacuum tool to remove a blockage from a 13 foot deep sewer line. Impressive!  And the look of delight on his face when the procedure worked, is unforgettable. His van is well equipped and he is ready for any plumbing emergency.  Thank you Matt!
R T.
R T.
12/16/2018
Matt came out on his day off to help us when our kitchen sink was clogged and we had family and friends meeting at our house for dinner. He was very professional, on time, friendly from the start, and got to work quickly. Very reasonable pricing and I felt he was trustworthy and sincere.  Knows his business and even took the time to wear boot covers when he came inside. He even knew my neighbors who were long time customers. I will definitely call him again if I have any problems and would recommend him to family and friends.
Michael S.
Michael S.
3/29/2023
If you need a good plumber you've come to the right place. Legacy plumbing is the best. When you call be sure and ask for Matt as he is extremely knowledgeable.He was able fix a major drain problem I had at my house in  short order. Everything works great now and    I plan to use Legacy in the future should I need any plumbing service.
Patricia F.
Patricia F.
10/01/2016 12:00:00 SA
I want to give Bigos a 10+ right now! We are in the middle of a kitchen remodel. Our plumber didn't show up and we needed a gas line moved and a sink/garbage disposal installed. On top of that its a Saturday! I called about 5 plumbers and either they were closed or booked. When I explained my situation to Bigos they said they would see what they could do. Within 1 hour someone was at my house to confirm the job and 3 hours later everything was installed! They worked through old pipe issues and even took the time to explain better options for the gas line move. We are very thankful for Bigos and would recommend the to anyone. They are now our families plumber.
Mark H.
Mark H.
8/18/2015
So I have called on Bigos Plumbing now for 3 jobs and the team has delivered.  For each job Matt was on time, thorough and explained what was needed to properly do the job.  As far as plumbers go I would say Bigos Plumbing is right in the wheel house for pricing.  
It feels like Matt wants your business and in today's services industry that seems rare.
Justin O.
Justin O.
10/18/2016
Matt and his crew are the real deal!  I just bought a house in Seal Beach and within the 2nd day we moved in, unfortunately we had some serious plumbing issues with water overflowing at the base of our toilet. We did not have a clean out to the main sewer line and our cast iron sewer pipe to the city main was in really bad shape. Matt and his team have some pretty high tech tools and did a thorough camera inspection and were able to show us how bad everything really was. The pipe was cracked and had tree roots growing into it.  We ended up needing a clean out installed and a sewer pipe relining job...which is never cheap.  As a first time home buyer and all the expenses associated with moving in, it was stressful to say the least, but Matt really had our back and gave us a great price.  It was a pretty extensive job and they worked really hard to get it done. I'd recommend Bigos Plumbing to anyone and they have definitely earned my business moving forward!
Jenn C.
Jenn C.
5/30/2018
Luke and Erick from Bigos Plumbing just came out today to repair a plumbing issue and updated all of our old lines under our sink at my office. They were fast, friendly, affordable and I couldn't be happier!! They came recommended from a client of ours that we love, so I knew we could trust them to do a great job. A huge thank you to Luke and Erick for saving the day!!!
Al L.
Al L.
06/06/2019 12:00:00 SA
Luke came out today to fix my gurgling toilet and other joys here. He was honest, clean, took pride in his work and my favorite broke it down into normal ppl terms to understand terms and didn't make me feel dumb. Shocker, but it happens with other companies. Although the long term fix is $$$ I was happy to feel I got an honest answer and when my piggy bank becomes full I will call them for the big fix. He even offered to regurgitate what he told me in person to my husband if need be. Local and family owned so far highly recommend them. Linda was nice too.
Jonah O.
Jonah O.
7/26/2017
My water heater needed a repair sometime because it stopped getting hot. I made an appointment with them, they came out when they were supposed to, they evaluated the situation, replaced a unit in the water heater, and I was back in action.  

Efficient,lifesavers, reliable with a decent price
Anthony T.
Anthony T.
9/24/2016
They were quick and very reasonable.  We had an emergency issue in one of our units and they stuck to their word.  

He worked in a very uncomfortable environment to get the drainage issue resolved quickly.
Sally S.
Sally S.
9/21/2016
These guys are great. I called in with a same day request and they were here in 15 minutes ready to rock. They were considerate of my children and very professional. He fixed the problem with my tub and gave me some helpful tips.
Christine S.
Christine S.
8/25/2016
Called Matt for his expertise clearing a sandwich baggie that made it's way down the bathtub drain. He was prompt, friendly, professional and solved the problem within 20 minutes=] You rocked it Matt, thanks again!
Nick S.
Nick S.
06/03/2019 12:00:00 SA
There is a reason Bigos has such a high rating. They are professional and easy to talk to. He recommended a few different ways to take care of my issue with no pressure. I will always call and recommend Bigos!!
Nina D.
Nina D.
5/18/2014
Our tankless water heater went out and was shooting flames!  Matt came over and set us up with a new system and piping, the whole nine yards.  Found out our old system was piped wrong and just not totally safe.  Matt and crew were professional and kind.  They worked neatly and considerately, laying tarps everywhere and covering surfaces like my washing machine and carpet.  They also cleaned up well when the job was done.  The prices were competitive and affordable and well worth the work.  I would highly recommend Bigos Plumbing to all!
Kevin S.
Kevin S.
10/20/2018
Jason came by to take care of a clogged sink in our upstairs bathroom. Really nice guy, knocked it out real fast. We've used Bigos many times at our previous apartment as well and they've always been great.
Darrell C.
Darrell C.
08/06/2015 12:00:00 SA
Had a main line clog. Called around 8PM on a weeknight and Matt was here within 20 minutes. Our house doesn't have a main line cleanout near the front of the house so he ran a snake from the back bathroom all the way out to the main sewer. I'm very happy with the job he did and would recommend him to all.
J W.
J W.
09/11/2015 12:00:00 SA
Customer service was great from the start. Easy to make appointment and very professional service from both the on the phone rep and actual plumber. Called about my water heater and they sent some one out right away. Water heater was under warranty (YES!) only had to pay for labor which was reasonable. Thanks Bigos Pluming. I would recommend this plumbing service to any one seeking one.
Matthew B.
Matthew B.
04/06/2017 12:00:00 SA
A small project that I was handling turned into a major issue and was forced to turn off my homes water and search out a plumber.  Bigos was highly ranked in YELP and boy was that rating spot on.  Luke and Jayson came out within the hour, surveyed the situation, and were able to solve the problem in the best and most cost effective way possible.  When dealing with plumbing, its not always best to go with the cheapest or fastest.  These guys were the most thorough and came through in the clutch.   And yes, prices were extremely reasonable based on the services provided.  I definitely recommend this family owned and operated business for plumbing issues big and small.  They event do preventative maintenance which may save you $$$ down the road.  Thanks!!
Greg M.
Greg M.
9/16/2020
Recently required a 4 pipe to be lined for a commercial site. Matt came out to conduct a thorough inspection to confirm what was required. Throughout he was advising on the best course of action.

On the day of the job there was nothing but professionalism from the Bigos team throughout the day. Great HONEST people and would highly recommend to not only commercial customers but also home customers! i'll be sure to have them round my own property if i need plumbing work. Work carried out by them is to V. high standard and treated as if it's their own.

Hard to come by honest, good worth ethic and professional people/companies these days!

RECOMMEND!
Dionna N.
Dionna N.
1/30/2019
Jayson and Joe came out to fix a pipe to my gas meter. They did a great job and were very nice and answered all my questions. They came out quickly so I could get my gas turned back on. I will use them again.
Javier E.
Javier E.
5/23/2015
I called and spoke to Matt. Very prompt, professional and great customer service.
He replaced my water heater pilot and will definitely call again if I have any problems.
Highly recommend!
B D.
B D.
06/11/2019 12:00:00 SA
They really are as good as the Yelp reviews claim!

Stephanie was very quick to respond to my message, and Luke was here a few hours later. He was great! I had leaking under the kitchen sink that was so bad I couldn't use it. But Luke fixed it up in no time, and at a fair price. Very professional and very competent! Thank you!
John W.
John W.
3/28/2017
I called a week ago Monday and set up an appointment for someone to come out and advice me about a new water heater and toilet for that Wednesday between 10 and 2. No one showed up or called.
Jen S.
Jen S.
7/25/2015
Bigos is amazing. When I was renting our landlord used them for a few issue and I thought they were great. Once we bought our own home and needed some plumbing issues handled they were our first call.  They helped us fix a couple things and were very efficient, friendly and on time!  Would recommend them in a heartbeat.
東黎
東黎
07/08/2015 12:00:00 SA
Super nice and friendly.   Turned a bad experience into a good one.   Tenants with backed up drains.  Ran a snake 25' to get the clog.   I was able to pay by phone the next day.  I didn't have to visit the rental property.   The tenants are happy with the work.   Bigos is my go to plumber.
Brian C.
Brian C.
12/20/2015
I had a small job but they were friendly, competent, and efficient.  Arrived within 2 hours of my phone call.
Zsadee M.
Zsadee M.
11/03/2017 12:00:00 SA
I was very impressed with Bigos Plumbing from the very first time I called and scheduled an appointment. The assistant was very pleasant and professional over the phone. She put my mind at ease as I felt uncertain about having our pipe line jetted. She assured me that they could handle the job. She also said that the plumber would clean up after himself, and that he would wear slip covers inside the home which is very important to me!!!

When Matt (Owner) arrived at our home, he was very polite and professional. After I explained to him that we needed jetting for the clogging issue in the bathroom, he advised that could and would be a big liability especially since we do not have a clean out line. He told me that the jetting could possibly flood the house, so he offered a better remedy which was to put a clean out line.  Although we were not prepared for the cost of the complete job, Matt was kind enough to clear the pipe line and use his camera to locate the cause of the stoppage.

Overall, I was very pleased with the quality of his workmanship and professionalism. In addition, Matt went the extra mile and purchased a toilet ring and installed it at no extra cost!! He cleaned up after himself and yes he wore slip covers over his work boots. Oh yes, we will be calling them again when we're ready to get the big job done.
Jordan R.
Jordan R.
02/10/2019 12:00:00 SA
We were referred to Bigos Plumbing by another plumbing company because Bigos was able to handle larger construction jobs. We were very happy to have found this company. They replaced and rerouted all of the plumbing in our master bath and were incredibly helpful all the way through. They were conscientious and offered advice at the beginning to help us out both through design and construction phases. They priced out great, did amazing work, and we will absolutely be using them in the future for any other plumbing work.
Laurel V.
Laurel V.
4/27/2018
I wish I could give more than 5 stars! We had a great experience with Bigos Plumbing. Matt and his team are professional, knowledgable, friendly, and honest. We had a large job and many requests. Matt came out for an estimate, talked with us about our needs, and offered us his recommendations and all the options available to us. Matt, Luke and Erik completed the work in our home, treating it as if it were theirs. We are very happy with the outcomes and our experience with Bigos Plumbing. I will recommend them to friends, and they will be our first call in the future should we need anything else!
Larry J.
Larry J.
1/28/2016
Good job, Matt! Even without office staff, callback was almost immediate, and the problem (water heater not heating) was fixed within a day. Gave recommendations on types of service needed with no upselling. Will use him again.
Cameron L.
Cameron L.
9/16/2018
Bigos Plumbing was a recommendation from a friend. When I called to set an appointment I noted, in my message, that I was a teacher so it might be hard for me to take a voice call during the day. I got a text on the next business day. I so appreciated the fact that they reached out in a way conducive to my line of work. That said, scheduling was quick and efficient and I was given a window of only two hours. On the day of my appointment, Luke called to say he could come earlier. He arrived shortly, as promised, and was in and out in no time flat. This business has fair pricing, is prompt, personable and dependable. I would highly recommend them to anyone with plumbing issues.
Brent G.
Brent G.
1/24/2018
The reviews here are no joke. He's not gaming the system. Matt is far and away the best plumber I've dealt with, and I say that as a plumber myself (who specializes in leak detection). I have been hired by Matt several times to find hidden leaks for him. Since then, any time I've needed to reach out to him to understand something a little outside my area of expertise, he has gone above and beyond taking the time to talk to me, explain things, and in some cases lend me tools or pull away to give me a hand. In addition, he's a better thinker, harder worker, and more honest than almost any other plumber I've come across. You're in good hands with Bigos.
Hillary H.
Hillary H.
10/24/2016
Luke was great. Showed up on time, kept area clean, and showed me everything he was doing. Will be using them in the future. Prices are fair and service is great.
Michael S.
Michael S.
7/24/2019
Bigos saves the day, again!

Two weeks ago I experienced a clogged drain header under my house resulting in a sewage back up. I initially called Bigos and scheduled them to come out as soon as possible. I was desperate so I called another high rated plumber out to the house in the mean time to see what they could do. This other plumber was not able to snake my drain under the house. They told me that the pipe corroded away and it was full of mud and dirt. I was quoted an outrageous quote to have this part of the drain header replaced.

Matt and Luke from Bigos came by the next day with a crew to take a look. They brought a borescope camera to put down the drain header so we could see what was going on. We confirmed that the first plumbers assessment was completely incorrect and had I gone along with his repair plan, it wouldn't of fixed the problem! Bigos got a plan together and put it into action and completed the job by end of day. The crew was friendly, knowledgeable and helpful to answer my questions and concerns.

I've now used Bigos to do my copper replacement and my drain header in the house. I will continue to be a loyal customer to them because they are the most knowledgeable, professional, and honest plumbing company I've used in Long Beach over the past 8 years.

Keep up the good work!

-Mike S.
C K.
C K.
10/09/2017 12:00:00 SA
Had Jason from bigos out again for another problem.  Service was timely and professional as always !
L B.
L B.
09/12/2016 12:00:00 SA
Bigo's plumbing was excellent! We will definitely call Matt and his crew. I really liked how Matt trained his apprentice. They worked seamlessly together!
Herman D.
Herman D.
08/07/2016 12:00:00 SA
I would like to thank Matt and his team!
I'm left speechless after a very professional experience.

Long story short, I live in a condo and woke up to clogged pipes and a flooded kitchen. I share a pipe with my upstairs neighbor and there was an issue with food and other things being sent down their garbage disposal.

Matt arrived in a timely manner ready to work. Matt seemed to know exactly what my problem was and how to fix it in the best way possible. He answered all my questions, gave informative tips, and within a few minutes all my problems were solved.

I wish everyone I called over to work on my place would show the same professionalism as Matt!
Bonnie G.
Bonnie G.
1/20/2020
We've had minor, ongoing issues with the plumbing in our house for a few years, but apparently 2020 will go down as the year of the major repair. Just as the Chinese Zodiac has animal years, this second decade of 2000 for us has a plunger. But I digress. We are first and foremost thankful to Yelpers for all the positive reviews, as that's how we singled out Bigos from everyone else. We were fortunate to have Jason and Eric assigned as our crew for the day; they were wonderful. They were professional (gave us a heads up phone call when they were on their way), remained courteous (many pleases and thank yous), cleaned up properly (Jason hosed down the mud-splattered wall where they were excavating) and had noteworthy manners (always put on shoe covers when entering the house), even when they emerged from under the house or as they loaded up their truck. They removed the old, original clay pipe removed from under the house and replaced it and installed a new cleanout plug that goes directly to the house. We're happy to once again be able to use our showers and toilets with confidence! The financial hit stings, but quality plumbing isn't and shouldn't be cheap. You get what you pay for, and after talking to a few friends, I learned that their price was actually quite fair in the plumbing world. As I told Jason when he left, we now consider Bigos as our new plumbers! I hope to not have to see them that often, but when we need a job done right, we know whom to call.
Angela D.
Angela D.
06/08/2018 12:00:00 SA
Luke showed up on time and handled my issue quickly and professionally! This is my 2nd time using Bigos. I highly recommend!
Launa N.
Launa N.
10/05/2018 12:00:00 SA
Jason did a great job replacing our kitchen faucet. He was on time and did the work very quickly. We are glad we called and will use Bigos in the future!
Matthew A.
Matthew A.
08/06/2016 12:00:00 SA
Had to replace leaky spigot attached to an iffy galvanized pipe. They called back promptly and did the job quickly. Very friendly and reliable.
Jonathan F.
Jonathan F.
09/12/2020 12:00:00 SA
If you are a out of state property owner, READ THIS! You cant get anymore hands off living on the east coast while your property is in Long Beach California. One of my tenants called me with a plumbing problem. First thing I did was do what you are doing right now and that is on yelp reading ALL the reviews. There is a reason why this company has had such high standings. Not only was the service excellent but you can count on fair reasonable pricing compared to other plumbing companies. From scheduling an appointment, to speaking to knowledgeable plumbers like Luke, to getting the job done, I have never felt so at ease knowing my investment is being well taken care of. Not only did I find a plumber, but I found a friend local to the area I can go to with all my plumbing needs. Thanks, Luke!
Lizbeth G.
Lizbeth G.
1/30/2016
Wow!! That's the impression I have for Matt!
My water heater broke down on Thursday night, I searched on Yelp for someone to come and check it. And Matt was the only one I saw with amazing reviews  and I was like I have to call him and so I did. It's Saturday evening and he was here, he is an amazing person! He fix it! Professional work and wonderful costumer service.
My mom says we recommend Matt 100%, that he was amazing and a man of God! She says God bless you Matt and your beautiful family!
We will be recommending him to everyone we know for ever!
Kyle S.
Kyle S.
9/19/2016
Had a water heater that was going out intermittingly, called and got an appointment for a few days later that fit my schedule.  Luke called before he arrived and showed up on time. He quickly fixed the problem (replaced the thermal couple in about 40 mins).   Since then, we have had reliable hot water.  Plumbers are never inexpensive but Bigos' quote was within five dollars of another one I received.  Would certainly hire Bigos again...
David L.
David L.
06/05/2017 12:00:00 SA
My wife and I recently bought a new house that was built in the 50's, needless to say it  it required all new plumbing; supply and waste. We had several bids for the work, but in the end we went with Bigos and we are so glad we did. Matt and his team were so professional, experienced and through. They got right to work and completed the project properly and on time! My wife and I were so pleased and thankful, if you are looking for a reliable, honest and hardworking plumbing company look no further. Thanks to Matt and his team, we are most grateful and our plumbing now works great!
Edwin C.
Edwin C.
08/10/2015 12:00:00 SA
I have to give them a 2 star for not complying with their promise to call back on Saturday morning or Sunday after I discussed the repiping project on a Friday afternoon.  Finally, one of his plumbers called on a Sunday afternoon and owner never contacted us again.  Being an insurance salesman for 40 years, I learned in customer service that you should always return phone call and fulfill what you promise.  Don't leave customers hanging whether you are calling back, going to their house or interested in the proposal.
Erica M.
Erica M.
8/25/2015
I called Matt on Sunday afternoon about a clog in our kitchen sink that despite his best efforts my boyfriend couldn't fix.  Matt, the plumber, matched the lower price I was quoted by another plumber and was able to make it out that same day, SUNDAY.  He was quick and efficient and we couldn't be happier now that we can do dishes again! I will definitely be contacting him when we do our kitchen remodel.  Thank you!
John D.
John D.
05/04/2020 12:00:00 SA
Another 5-star review for Bigos! Yesterday morning (Sunday) our water heater stopped working. My first call, as usual, was made to Bigos. Within minutes I received a text reply stating they would call me first thing the next morning. Sure enough, 7:45am and I received the call. An appt. was set and Eric showed up on time, as usual. Eric had done work for us before so it was nice to see a trusted, familiar face. Eric quickly diagnosed the problem, a faulty control valve. He completed the work, neatly, efficiently and, best of all, problem solved. Hot water is not overrated and neither is Bigos Plumbing!
J R.
J R.
3/18/2016
Bigos just left our place and did a great job recessing our stove gas line into the wall. They did a quick and clean job with some of the best estimates around. Matt is super nice and pleasant to work with. Initially we had a small predicament but their customer service and care was top notch and they quickly addressed and rectified the error which is the number one way to win repeat service. We are new to the long beach area and needed to find a regular plumber... we definitely intend to call Bigos Plumbing again.
Neil C.
Neil C.
03/02/2017 12:00:00 SA
Matt, Luke, and their crew are a great bunch of guys. I can't say enough good things about the Bigos family. They have done multiple jobs for my house since 2015 and I will continue to call them for any plumbing services.
M.K. P.
M.K. P.
09/06/2016 12:00:00 SA
Matt and his crew have had to come out to our unit more than once since our HOA uses them for all plumbing related issues. Everyone on the Bigos Plumbing team is polite, hardworking, and a pleasure to have around when you are stuck in a crappy situation! They have helped to replace our wet bar sink, snaked our bathroom drains, put in a new garbage disposal, fixed the plumbing under our master bathroom sink, and put in new hot/cold water valves that connect to our washer.

Our most recent issue came up when our gas line had a very small leak (outside of our unit) and the gas company shut off our gas completely (we had no choice in the matter). Eric came out on the Saturday of Labor Day weekend and helped to ensure that we'd have temporary gas until they could pull the necessary permits to fix the small leak that turned out to be a major project for them. With a small child in the home, we were so grateful to Eric for helping us to have gas in the mean time (so we could take hot showers, cook on the gas range, and use our dryer). Thank you, Eric! You were awesome!

We also have had great experiences with Matt, the 2nd Matt, and Bob. Everyone has been great and we recommend Matt's company to anyone in the LB area who needs plumbing services. Oh, and Matt's mother is always super friendly on the phone when helping to set up our appointments, etc. Thank you for your kindness, Stephanie!

5 stars for Bigos Plumbing.
Nicole M.
Nicole M.
03/08/2019 12:00:00 SA
Bigos Plumbing came out and handled a huge plumbing problem we had. I had other Plumbing companies out and they were going to charge me triple!
Matt was courteous, kind and knowledgeable. The entire staff is as well.
Thank you Luke for coming back to camera the line.
Great company!
Scott E.
Scott E.
1/16/2020
I've been using Bigos for several years now. They were highly recommended by a friend who used them for several projects on his rental units. Each time I've called for service, no matter who I've spoken to, everyone is always very courteous and helpful. They do their very best to provide same day service when ever possible.  If you have an urgent problem, they will make time for you. If it is not urgent, they will usually take care of you the next day, or when it's convenient for you. They are always on time, always careful to cleanup any mess made while they work, and always friendly and professional. Their pricing is very competitive.
Matt K.
Matt K.
9/26/2016
So I just moved into a new place, and on the day of the housewarming, my bathrooms sink gets backed up. The day after I yelp for a company to call. I stumbled upon Bigos Plumbing. I called them and they were able to come out the same day. Luke came by and unclogged my sink and was extremely professional and respectful. If you want excellent service that won't cost an arm and a leg, call Bigos.
Todd W.
Todd W.
11/12/2014 12:00:00 SA
BigOs plumbing helped me with all my plumbing needs for a reasonable price. From repiping my entire house to copper, plumbing my bathroom remodel, repiping my sewage line, and clearing simple blockages, Bigos was professional and helpful throughout the process. I was never side swiped by prices as Matt at Bigos kept me updated as to cost and how they could save me money throughout the process.
Bigos is a family run business so you get great customer service and feel that they actially care about your issues unlike Rotoroter and those type of corporate run companies.
Bigos are experts at identifying and fixing plumbing code violations as well.  
I would highly recommend Bigos plumbing for any plumbing needs in the future.
Mark S.
Mark S.
12/15/2014
Matt was extremely professional and did a fantastic job. He called back once the job was complete just to make sure everything was fixed to my satisfaction. He even came a second time when my water heater malfunctioned. And didn't charge for his time. I'd recommend Matt to anyone needing plumbing work!
-mark
Mendel Y.
Mendel Y.
09/03/2015 12:00:00 SA
Bigos plumbing!  Actually called them on accident based on a misunderstanding with my wife. Ended up being pleasantly surprised with their service overall. What started as a perceived snake out ended up escalating to a full blown main line clean out being installed with some cleanup work under the house.  

Came out yesterday morning ran a snake through my roof. When the clog was too hard they ended up trying through the kitchen clean out and attempted the common line as well. Then tried the bathroom and snaking through the tub, 3 hours later and a broken snake Matt had to go and get more powerful machines and to schedule a clean out to be installed. As promised, they came back in the afternoon although a touch late and worked as promised until the job was done, about 1 am! Everything is working just fine this morning and I have an upgraded process to help if I do ever have a problem in the future.  As others have commented, very happy with Matt and his crew and his ability to discuss the problems he is seeing as they are uncovered during the inspection and review process. Looking forward to getting my house back in order very quickly thanks to the Bigos team!

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