I cannot thank Huft Heating & Air enough for all that they have done for my family over the past month and a half. Our 15 year old system went out on us at the beginning of May when the first heat of the summer arrived in Elk Grove. We contacted Huft through Yelp and had a technician out the same day. Christopher, the service manager, came out and within a short time up in our attic he had our system back up and running. We were advised of the problem and what the cost of repair would be. Knowing the age of the system and potential future repair needs, I asked Christopher to go over some total system replacement options/prices. Since we had cold air and were comfortable, Christopher understood we needed time to talk over our next step before committing to anything.
With our A/C running and the family comfortable we decided to roll the dice and see how long we could go. The system kept up for about a month until the heat started to pile up and then we were out again. This time I had another company come out for a second quote, this company has a 5 star yelp rating, they had a technician out within 45 minutes. After an hour of working on our system the technician advised me of the problem, same problem Christopher advised us of, very comparable pricing for the repair, but our system was dead.
Without any A/C we were given quotes for a whole system replacement from the second company, the repair cost was 10% the cost of a new system. With the service Christopher from Huft gave us, I wanted to meet with him one more time before committing to a large investment to our home. Being at the busiest time for HVAC contractors, Christopher was scheduled out for two weeks. Knowing the situation my family was in, Christopher agreed to meet with my wife and I in the evening after his other services were done.
Before going over system replacement options, Christopher wanted to go up and look at our system again. Within 10 minutes he was able to get our A/C limping along again. By this time I was confident that I would be choosing Huft as my HVAC specialists.
Although the system Christopher was recommending for us was more expensive than the other quote we received, the flexibility in financing options available through Huft, and the knowledge, training, and experience of Christopher makes it worth the extra money.
Doing research on HVAC systems you'll see that the two most important factors in getting the most out of your new system is PROPER INSTALLATION and PROPER MAINTENANCE. Huft has you covered.
The installation of our new HVAC system took place over the two hottest days of the heat wave, 110+. Our installers Ton and Spencer worked non stop to make sure my family was able to finally cool off after our old system finally died on us 2 days before our install date. Huft provided us a portable A.C. unit to try and hold us over until our new system could be installed. They got our cold air up and running on the first day, and had everything else installed and inspected halfway through the second day.
Again I can't thank the crew from Huft enough for all that they have done for my family. They truly are heroes in my book! If you're looking for service, repairs, or replacement of your HVAC system do yourself a favor and call Huft! Their knowledge, service, and experience are worth every dollar!