Honest Sewer & Drain

This a great company doing honest work. Dustin was on time, friendly, and made quick work of diagnosing and repairing my plumbing leak. The repair price was reasonable, and Dustin respected our property - clean-up was impeccable!

I will definitely be using this company for all future plumbing needs. Excellent service!

Like the name of the company, that's what they are. We felt they gave us their honest diagnosis of our issue and were incredibly thorough explaining the issue. Dustin is amazing and took care of it and also fixed our bathtub spout free of charge. We highly recommend them!!! Very responsive and trustworthy!

We woke up.on Saturday to our toilets overflowing into our bathtub. After an hour of plunging with no success, we decided to reach out to a professional. Unfortunately we talked to several companies who were anything but that. We had left a message for Honest plumbing, and Dustin called us back within about 30 minutes. After talking with him, he offered to come out right away and give us a hand. It turned out to be just a minor clog that eventually cleared out of the lines, so we did not end up needing his help after all. When we called to tell him we no longer needed the service, Dustin was genuinely happy for us that we had figured it out, and told us not to hesitate to call again if the need should arise. Throughout the process he was responsive, professional and courteous and this is the only company we will use for any future plumbing needs. If you're looking for a pro, this is the guy! 5 stars all the way, thanks again Dustin ~

We had a clogged kitchen sink, and needed it drained quickly. We run an in-home daycare, and having a partially down kitchen is not an option. Dustin was able to come out the same day, to snake the pipe and remove the clog. He even ran a camera to ensure we didn't have a drooping pipe. Dustin spoke to us with kindness, and gave us tips for maintenance so we won't have to deal with it again. Definitely recommend his company, and will be contacting him again for any future plumbing needs.

Incredibly responsive and great communication throughout. I had an appointment two days after contacting and a text with eta the morning of. They were able to collect all info necessary ahead of time and provide pricing upfront.

We had a tankless water heater installed almost two years ago and wanted to have it serviced/descaled as part of routine maintenance since we hadn't touched it since. I watched a bunch of DIY videos and was planning to do myself, but of course mine was installed with slightly different valves than all the videos had, so I wanted to make sure I didn't mess anything up. Dustin arrived on time and was happy to walk me through the process and answer all the questions I had. I really appreciate the honesty and willingness to educate me so that I can handle myself in the future. Since the process involves running solution through the machine for 45+ minutes, Dustin also offered to check out any other concerns I might have with plumbing in the meantime. On top of helping me with the initial water heater request, he was also able to look into and put my mind at ease about a potential issue that our initial home inspector noted when we moved in two years ago.

Amazing service that went above and beyond what was expected. I highly recommend Honest Sewer & Drain and will 100% reach out again for any future services.

I wish I could give Dustin 6 stars.  He was able to schedule us quickly, drove all the way up to Tahoe from Placerville, and took about 15 mins to clear a corroded drain pipe that I spent 3 days working on.  There is a lot of galvanized piping in SLT thats well past it's best before date, so if this is you, call Dustin.

Dustin was awesome. On time, very knowledgeable, and provided the best recommendations based off our case. Definitely recommend!

Dustin came over to my apartment building to estimate replacing a water heater vent. It was a somewhat complicated job, since some modifications were necessary, and the job turned out to be even more of an undertaking than expected, as is often the case with older buildings. (Hard to know what's behind the walls until they're opened up.) But, he and Jake did a great job, without complaint, and didn't charge me any extra for the unforeseen difficulty. And, they worked in a very hot attic without complaint and somehow still retained their good humor in the process. They were professional, friendly, and competent, and I'm glad I discovered them, because that combination isn't always easy to find. I also appreciate that they charge by the job, rather than by the hour. Will definitely be calling them for future plumbing needs.

Another completely positive experience yesterday. Had two water heaters descaled and a wax ring replaced. Honest again being right there in the name, Dustin told me after descaling the tankless water heater that he saw no reason to do it again for three years. I'd never have known the difference, but he didn't try to take advantage of my ignorance and now I can save some money and time.

The last company to service the water heater never said a thing to me beyond insisting that it was an annual necessity.

Dustin's plumbing company really deserves its name! Dustin is a great guy, very patient, professional and thorough; he's definitely earned a spot in my contact list and will be my go to person for all plumbing issues for now on.

We recently bought a house and noticed water coming in the garage from under the concrete slab (which is cracked in many places) at random moments. It didn't seem correlated with rain or anything. There was plumbing work done by the previous owner in the garage so we called the big national company that had done the work a couple years prior. A plumber came and was completely clueless and unhelpful. He said he could try to diagnose the issue with a camera for an extra ~$500! We refused.  He said his manager would come take a look later that day but no one came and we never heard back.

Dustin came the following day and patiently diagnosed the issue, quickly suspecting a mistake that the other plumbers may have made. Using the camera, for free (!), he confirmed the mistake; when relining an old pipe, they had mistakenly capped another pipe used for gray water. Long story short, all the water coming from our tub and laundry machine couldn't evacuate and was going into the ground directly!!

We feel incredibly grateful that Dustin figured out the issue. We will try to have the other company fix their mistake for free, but otherwise will use Dustin for the repairs (and all future repairs in our house).

Thanks Dustin!

A very well deserved 5 star review! Professional, competent and excellent communication skills. (Another company gave me a higher estimate and seemed sketchy.) He was here on time and prepared and diagnosed and explained the problem and the fix required for a severely backed up kitchen sink. My apt. neighbor's was backed up as well. In the course of fixing the sink, a very old galvanized pipe cracked and sprung a bad leak- this was technically his fault so he fixed it no charge.  It happens with rusted old pipes. He even stayed to help me finish cleaning up the kitchen floor. My sink drains better now than ever and so does my neighbor's. Highly recommended without any reservations whatsoever!

we had 70 year old sewer line that was failing and causing backups. Dustin came and and gave us a free estimate and was honest about his recommendations. we compared this to other quotes and decided to have Honest Plumbing replace the whole sewer line. They completed the job faster than expected including getting the permit and having it inspected and approved with no issues. Would recommend Honest plumbing to everybody else!

This guy is amazing.
A fresh breath of air when in need of help.
Knowledgeable.
Professional.
Fair Pricing.
Sense of urgency.
And funny!

Dustin is a true secret of the service industry in Sacramento. He's helped me with much more than plumbing-related things.  Even if the task isn't in his wheelhouse he won't leave you high and dry--he always seems to know someone to get any job done!

Dustin was awesome! I had my backyard clean out overflow and he was able to come out between his scheduled jobs and fit me in. Professional and friendly he gave out good advice and options not only for the clean out but also took time out to advise me on my irrigation project. Thanks again!

Called Friday afternoon, they showed up Monday morning.  45 minutes later no more leaky shower.  Professional, clean, nice....perfect service!

I highly recommend Honest Sewer & Drain. They got back to me very quickly after I sent a message over Yelp and were able to schedule an appointment to look at my leaking garbage disposal.

Dustin came out exactly when he said he would, giving me a 30 minute heads up before he arrived. He checked out the problem, recommended a replacement and was able to do everything in 30-40 mins for $320.

He even threw in a one-year warranty and was super friendly as well.

First off just wanted to say that Dustin is very professional and his customer service is second to none! Extremely knowledgeable and will take the time to explain to you how your plumbing works all while using terminology you will understand unlike plumbers that tend to think you already know what they are talking about. Dustin helped me snake my kitchen line after my wife had put grease down the drain and some other things that had caused a blockage. I tried everything to clear the line and no success. He was able to come out quicker than expected and solve my problems for me all while making it look easy. On another occasion he helped me by adding a shut off valve and tie in my irrigation back into the main water supply. Lastly, on a completely separate project day I was in a bit of a bind attempting to change out my shower head and did not have a clue as to what I was doing and he was able to walk me through it over the phone! Every time that I've dealt with Dustin I have been more than satisfied with his service and felt like a valued customer instead of being rushed. 10/10 would recommend Dustin and his honest company to any friend or family member. Wish I could give more than five stars. Definitely will call him with my next issue!

True to his companies name, Dustin walked me through the two clogs I had in one bathroom. I had talked to several other plumbers previously to him and the all were trying to up charge me where they could. Dustin diagnose the problem quickly and fix my drainage issues for good. He is now my go to guy.

Amazing. I put out a request to have a stainless steel kitchen sink removed and a new one installed. Dustin was prompt, professional, and was able to do the job on the spot! His attention to detail is immaculate and was more concerned about underground sink gap than I was.
I will definitely be using them in the future. Thanks Dustin!
Pics of my pretty new kitchen sink

We're thought we had sewage backing up in our house. Dustin changed his schedule so he could come take a look. Glad it wasn't something big, but so grateful for Dustin's quick response and quest to help in any way he could. We will be using his services again when the time comes.

When we bought our 60-year-old home in South Land Park, we knew the sewer pipes needed some work, but three years later it became an urgent matter. Dustin and his team were speedy, efficient, and professional, hydro jetting out several decades of buildup. Noting that the pipes were thinning, we took their recommendation to run a trenchless liner to reinforce the pipes from within. Since we are on a slab foundation, we knew this was sensible preventative maintenance. Dustin went the extra mile, adding a new access point and addressing obstacles as they encountered them. Now, we can rest easy knowing our sewer pipes should last decades longer.

Quick response, and great service! Dustin was super helpful, and I wouldn't choose anyone else to help with our issue. I recommend giving them a try first before anyone else.

Quick reply through yelp, scheduled a visit quickly, reasonable price. Would call for future problems.

Hi would like to thank this company , soon as I had an issue leak under the sink,  they were the first ones to response immediately I booked them , they were here the next day fix the problem and they were done. fast reliable services, thank you

Our tub would not drain and overflowed through our toilet.  I messaged for a quote and Dustin responded quickly letting me know his availability is a few days out but would be happy to come if I couldn't find anyone else.  Since it wasn't an emergency, I went ahead and scheduled with Dustin given the company's high ratings on yelp - which I'm glad I did.  He called to confirm the appt, showed up on time and was able to diagnose and fix the issue.  Throughout the visit, he was very thorough and transparent in addition to being personable and knowledgeable.  Pricing was also very reasonable as well.  Glad you were the one to help us - Thank you so much Dustin!

Had a plumbing leak behind our kitchen sink and Honest Sewer & Drain was able to help fix it right away.  Dustin was very knowledgeable,  professional and without a doubt, honest in his opinion.  He gave us a lot of confidence in his expertise as well as being resourceful when we had any questions.  You cannot go wrong with them.  They really are best of the best!!

I own a hair salon and the worst case scenario happened...hair clogged up the drains and water started flowing everywhere...ON A SUNDAY. Needless to say I was freaking out, that's when I called Honest S&D. He was able to come out right away and quickly identify the problem. He had all of the necessary tools to fix it and gave me advice on how to prevent it in the future. The price was way under what I expected especially since it as on a Sunday and a bit of an emergency.
I can't recommended this company enough.

I contacted this company to replace our kitchen faucet. Dustin came out the same day and completed the job. His prices are very fair and the quality of his work is unmatched. He left the area cleaner than it was prior to his arrival. Just as importantly, he lives up to his company name. You can tell he is an honest person who takes pride in his trade. This will be my go to plumbing business from here on forward. Thanks again!

Honest Sewer & Drain was VERY responsive and HONEST. Our project was quoted over the phone by Dustin to be between $220 - $250.  I had dealt with other plumbers concerning this issue and expected to be told it would be more expensive and try to upsell us but Dustin did not. When the job was complete on time, he said it would only be $220.  What a nice surprise. I cannot recommend this company enough, they are great.

Awesome. Quick response to my call for a stopped up toilet backing up into the shower. Dustin was able to get us on the schedule the same afternoon.  He cleared the sewer line in about 20 minutes and then says. Since he cleared it with the camera there'd be no charge. What!? Awesome service and great policy but i had to insist on paying something. Honest Sewer is now the only plumber i have in my phone.

They came yesterday to check out my clogged sink by the washer and dryer. The guy was knowledgeable and honest. No more clogged sink

I would reccommend them and call them again for future plumbing issues. So far so good. The guy was honest and straight to the point.

Thank you

I booked an appointment with Dustin but the leak in my bathroom was getting progressively worse. He connected me with another plumber and their coordinated efforts.
I had additional repairs when he came for the scheduled appointment and his rates are very reasonable.

Honest is right! Also quick, reliable, really nice to work with, and punctual.  Amidst a bunch of home repairs our experience with Dustin was a really welcomed one.

Dustin came out to do a camera inspection of our sewer line.  We have been having problems with smells at night, but was unable to determine where it's is coming from.  Dustin did not find a problem in the sewer line and did not charge us for the inspection.  It has become very expensive to keep paying companies to look for the problem, but unable to find it.  We are thankful to Dustin for his honesty and advice.  He did not try to sell us on services we did not need and would not fix our problem.  

I would quickly recommend him to anyone needing a plumber.  As a homeowner you always need a good plumber and we will be contacting him for all future plumbing needs.

If I could give 10 stars to Dustin at Honest Plumbing and Sewer who came to fix my toilet clog, I would.

I went to Yelp to try to find a good and honest plumber to fix my toilet clog. Dustin was very responsive and contacted me back right away. One reason I chose him was because of his business name, Honest Plumbing and Sewer. I figured I didn't know much about plumbing so I needed someone who is honest and would not overcharge me.

After Dustin arrived and inspected the problem, he explained to me clearly what needed to be done and how much it would cost. It turned out that there were a lot of tree roots in the toilet drain. He pulled out a lot of roots from the drain in my bathroom. He also inserted a line with a camera into the sewer line outside in my backyard to locate where the remaining roots were, then inserted a big snake into the sewer line to break them. While he was working, I asked him a lot of questions and was watching him almost the entire time when he was snaking the toilet drain. After an hour and a half of snaking the line, he finally got all of the tree roots out. I couldn't imagine how many roots he pulled out from the drain. This entire time, Dustin was very professional, patient, and courteous. Not even once did he show any signs of irritation or discouragement. He also lived up to his company's name (Honest) because his price was very reasonable. I am so glad I found him through Yelp. He will be someone I call from now on whenever I have a plumbing problem. He also gave a one-year warranty on his work.

I highly recommend Dustin at Honest Plumbing and Sewer as your plumbing guy!

Our water heater went out. Came to our house the day I called. Asked me to send a couple of pictures. When he arrived for the quote, he also had a water heater which fit our space in his truck. The quote was reasonable (1st plumber's quote was much higher) and he installed the water heater that day. Very polite, professional and quick. We understand Dustin is the owner and operator. We can tell by how hard he works. I would recommend him for your plumbing needs.

Dustin was fantasitc to say the least!  I called because i suspected a water leak on the property as well as what i believed was a broken pipe under my sink. He was able to come the next day. He walked me through his steps on how to detect a water leak in the event i do have one and concluded that there wasn't a major leak. He found old hardware in my toilets were the issue. He took a look and proposed two options to fix a small leak and didn't pressure me on any of them. Once he got to my kitchen sink he said all I had was a broken nut and that he could fix it. He charged me for new hardware he installed in my toilet but didn't charge me for replacing the nut.

I also ended up getting a quote on additional draining  while he was here.

Other plumbers charge you just to come out and find what the issue is. Not him, he comes and checks out any plumbing issues and walks you through your options. He was super knowledgeable and made me feel comfortable and not like i was taken advantage. He really stands by his company name.

We had to terminate our previous plumber and needed a new one quickly! Dustin saved us!! He was responsive, able to help us out of a bind at a very reasonable price!  He was professional in every sense of the word! We highly recommend this company!!!

Dustin is one of the best contractors I've ever worked with. The level of professionalism, skill and integrity definitely lived up to the company name.

Long story short, the other company came out didn't even bother investigating the problems before giving me an outrageous quote, in addition to a mandatory service fee. Dustin was able to conclude that some of my issues could be repaired rather than replaced with a simple gasket or sealant. He spent time investigating my plumbing issues and explaining things thoroughly, even after an already very long workday. I had a bidet toilet installed, garbage disposal repaired and putting a camera through the main sewer line to get a game plan for the future.

While my job pleasantly turned out to be a lot smaller than anticipated, Honest plumbing and sewer have got a loyal customer out of me for the bigger stuff down the road. I will also be referring this company to my friends and neighbors, as it's very difficult to come by a trustworthy plumber who is both affordable and time efficient. Usually you get one or the other.

Thanks again!

I called several plumbing companies to get estimates for a toilet that had formed a black ring around it's base and a shower that produced only warm vs. hot water.  A few companies returned my calls with promises of estimates but there weren't any follow-ups.  Other companies gave me outrageous estimates that included the replacement of the toilet and a new cartridge for the shower.  Honest Sewer and Drain returned my call promptly, scheduled an appointment that same week, showed up on time, replaced the wax ring of the toilet (no new toilet needed) and adjusted the handle of my shower at no charge (no new cartridge needed).  The cost was reasonable with no upsells.  This company truly lives up to it's name.

Been having problems for months home warrantees and home owners insurance didnt help  since i explained probably wrone but i. Not a contractor or a plummer I had bids for thousands of dollars.  I have paid out more $$  anyway  Honest plumber came in repair with in hour.  

Price was extremely  reasonable

Thank you!

I had a toilet where a cologne bottle was dropped in and than flushed, which caused a bad clog. I reached out to Dustin and he let me know he was booked a few days out, but I was ok with that. The next morning he called to let me know he had a opening. He was able to come right over and fix the problem quickly! He was a pleasure to work with and I'll definitely use him again.

Could not be any happier with the service I got. Dustin always replied to me fast when getting a quote and setting up an appointment. He got me an appointment fast. Originally he was just gonna replace my faucet due to leaking but noticed a crack in one of my pipes and fixed that for me too. He made quick work, 40 minutes in and out to swap the faucet and put new drain pipes in. Highly recommend Dustin and Honest Sewer & Drain.... Good people great work and fairly priced. Will be calling them again for any future plumbing needs.

Quick, easy and knowledgeable (especially of our area). Dustin was great!! Snake and new gasket + 30 day warranty. I'll take it.

Highly recommend.  Prompt response to request for estimate.  Clear explanation of variables that could impact cost. Arrived on time, completed work quickly.  Explained problem.  Left area clean.  100% professional company that operates with honesty, transparency and integrity.  Very competent and trustworthy.

I was connected with Dustin through a good friend of mine, while in the process of renovating my master shower. During the demo phase, we discovered that the copper shower pipes were leaking because they had been temporarily sealed and all of the piping needed to be replaced. We also found that we had a small leak in our main water line, which caused some water damage in our sealing.

Working with water is a homeowners worst nightmare. It can be difficult to find an honest plumber to work with, expensive to repair, and tough to get on their schedule for the repair. Working with Dustin set our minds at ease. I explained the problems we encountered in our bathroom and sent him pictures of the problems. He gave us a fair quote and came to our house the following week to do the repairs.

Dustin arrived within his anticipated time window, did quality work, and went above and beyond to ensure the work he did satisfied our needs. Not to mention, his work is timely and precise. I have since referred Dustin to a few of my friends and family because he has been such a lifesaver. He recently helped us complete our second bathroom as well and it is working like a dream! Do yourself a favor and support a local business that does quality work for a fair price - you won't be disappointed.

We worked with Dustin when we just bought our house and we needed repairs in our bathrooms. We were very satisfied with his work and had no problems since then.

A few months later, now we're having trouble with our water heater and the first person we thought to call for help is Dustin. He responded right away and fixed the problem. He even assured us that he'll take care of us if the problem happens again or gets worse. He is great at communicating and doesn't try to sell you anything you don't need. An honest plumber and a great guy!

Had a real problem with the drip in one of my bathroom-sink. Able to reach out to Honest Sewer & Drain, received an immediate response from Dustin. He came out to give me an estimation that was agreeable .  Also had him check my other bathroom, noticed a leak under the sink, found out both sinks were badly rusted.  I would not have known since they are so difficult to see. Dustin took pictures and sure enough they were damaged.  Dustin came back to do the repair and all 3 sinks are really nice. Makes my bathroom look 100% attractive. He was very detailed and spent time to do a great job and reliably. I asked for additional business cards to pass out to my neighbors, thumbs up on this completed and satisfied project.  Thank you Dustin !!

Had an emergency leak at our rental, my usual plumber was booked up two weeks so I gave this company a try. They were great. Came out same day I called within a couple hours. Dustin was very professional and responsive to questions I had. Will definitely work with in the future.

Honest Sewer & Drain were great! Dustin was professional and responsive. He gave me honest feedback about my pipes and drained my shower quickly.  I'd recommend them to my friends and family.

A few days ago we noticed a water stain on our ceiling directly below our bathtub. I immediately went to Yelp to submit a project request and Dustin with Honest Sewer & Drain was the first to respond and of all the responses - their's was the kindest and most helpful. The next morning I called the number provided and spoke with Dustin who was very friendly and really great about answering my questions. I told Dustin that I wanted to consider some other companies and compare cost estimates with other companies such as Super Brothers, Huft, etc. We decided to move forward with Honest Sewer & Drain because 1) they were the most helpful and friendly and 2) they had the best pricing - both go a long way in my book. Dustin was able to schedule me immediately for the date I needed, showed up promptly and called ahead to let us know he was on his way. After showing him the water mark and the tub upstairs, he was confident that a couple of gaskets needed to be replaced on the tub - I was very glad to hear we didn't need to cut open our ceiling and/or need any repairs for water damage. He finished and tested the tub for leaks all within an hour with very fair pricing and also included a 1yr warranty on the replaced parts. 20 out of 10 would recommend Honest Sewer & Drain for your plumbing needs! Dustin is a genuinely nice guy, very professional and their pricing is great. We chatted for a bit and he told me he and his wife started this business in February so it's great to support a small, local business such as this. Thanks Dustin!

GREAT SERVICE!!! Dustin is AWESOME.

Super quick to reply to my request for a quote, extremely responsive, professional, explained in detail and also showed me what the issues were. I even was fit in after his last job for day. Very much appreciated. Thanks Dustin.
I appreciated the fact that Dustin was very sanitary and cleaned up everything to a T even after using a zigsaw. Not a spec of debris in sight.
Great value for impeccable service.
My new go to company for all plumbing needs and you got my referral if I know of anyone in need of services.

THANK YOU Dustin!!!

Called Dustin at 6:55AM because my water heater was leaking, he answered the phone. He asked how bad it was leaking, I told him not to bad but there was water on my garage floor. He told me he would get me a quote and could come by Saturday morning and replace my water heater. He showed up on time and did a professional job. I'm a very picky person and would recommend him for all plumbing needs. If I ever have any plumbing problems I will not hesitate to call him.

Dustin was great--he was able to come out for a free estimate on a sink/ vanity install super quickly. He explained exactly what needed to be done and, since I was on a tight timeline, was able to squeeze me into an appointment very quickly. He worked quickly and efficiently, and the end result looks beautiful. He had all of the supplies needed (another plumber who came to quote me tried to tell me the pipes and things I'd need to buy to complete the install, which I don't trust myself to do since I'm not a plumber) and he hauled away the old sink too. And he was even conscious of keeping the front door closed so that my cats didn't escape!

After calling several plumbing services with a description of my situation, the typical response was a description of the trip charge, which ranged up to $180 and would be credited towards work done. I was not able to get a phone consultation let alone an estimate over the phone. That's when I came across Honest Sewer & Drain. They didn't have nearly 800 reviews like the $180 service, but what they did have was integrity. Their websites mentioned a free estimate and that is exactly what Dustin provided. He was professional, looked at the problem in my master shower and then did the one thing you might not expect. He candidly stated that he did not feel snaking the drain would resolve the odor issue with the master bath shower. He offered up several viable solutions and took his time to check that the P-Trap was not damaged or obstructed and that water was draining freely. To say that Dustin exceeded my expectations would be an understatement. He could have performed some basic drain services and charged me but instead offered me several solutions. I felt compelled to write a review for this business because of the professionalism and time Dustin expended on what would have been a $180 once and done visit from the other plumber I spoke to with the same end result. Honest Sewer & Drain has a customer for life, and I would strongly recommend Dustin's services to anyone in need of a professional plumber with integrity. You will not regret giving him a call. As one other customer mentioned in their review, if I could give him 10 stars on Yelp, I would do so!

Had another great experience with Dustin at Honest sewer and drain. Very professional and efficient! He changed out 6 plumbing fixtures in a little over an hour and was really friendly and helpful throughout the process. He was very mindful of cleanliness and making sure he didn't leave a mess behind. Overall another great experience and I will continue to hire Honest Sewer & Drain for future projects/issues.

I requested a service  through YELP for a trenchless sewer liner and maintenance service for a tankless water heater for a property in the Elmhurst area of Sacramento.  I got a quick response through YELP notification messages from this company.  The plumber did a camera inspection of the line and called me to describe his findings in the cast iron sewer pipe under the house.  I still asked for an estimate even though there were no damage or blockage, but to plan for deferred maintenance on an old house.  The company emailed me the project description in a couple of days.  I appreciate the quick communication with the company through email and text messages since I do not live close to Sacramento.  There were always immediate replies to my questions or inquiries for clarification of the processes or materials.   I especially appreciate the professional and responsive communication from Dustin.
I definitely would call again to do the tankless water heater annual maintenance.

We decided to re-pipe our home after neighboring homes had broken pipes in their foundations.  We shopped around for a plumbing company to do the job.  Honest Sewer & Drain were hands down the best choice.  Dustin and his crew were knowledgeable, professional and always kept us informed.  They were very neat and took great care of our home. All of this and competitively priced!  So much so that we asked them to install a tankless water heater too.  We can't recommend them highly enough!  P.S. My husband thinks your plumbing is a work of art.  Well done, guys!

Our water heater needed replacement. Service was fast and efficient. Reasonably priced. Dustin also checked and let us know what time the inspector would be coming so we didn't have to wait all day.

I had a main line clog and found Honest Sewer & Drain on Yelp.  Another company was recommended by the plumber I normally use, but after reading their reviews, I decided to try another company and came across Honest Sewer & Drain.  Not one bad review, so I decided to give them a call.  I'm glad I did! Dustin was able to fit me in the next day.  In fact, he was able to come earlier because he finished his prior job early.  After a thorough inspection of the house and trying to find a main clean out (he even tried the roof), it was concluded that due to the age I'd house, there was no clean out.  Dustin and team installed one and took care of my clog. He also snaked a camera through the line and let me know the condition it was in and a rough estimate to replace it (something I'll have to do down the road). I had asked about removing the toilet and trying to snake through there- which was something another company had recommended, but Dustin explained how that wouldn't have worked given my layout.  I'm glad I didn't throw money down the drain with that option! Very happy with the work performed and now I have a clean out should the line ever get clogged again.  I don't know how much other companies charge for this type of work but I felt like the price quoted was very fair.  I'd definitely recommend this recommend for anything need a plumber or even a second opinion!

Honest Sewer & Drain is a plumbing company I will continue to use for any future plumbing issue I have. The owner is professional and a nice personable and knowledgeable young man as well.
My kitchen sink would not drain so I found this business on Yelp and gave them a call.
Within about an hour Dustin completed his other business and was at my home to assess the problem.  When he came up with a probable solution he gave me an estimate which I felt was very reasonable and he began unclogging my sink after explaining what he would be doing.
Soon I had no more clogged drain and was a totally satisfied customer. I also discovered a fellow dog and cat lover which made this visit even more enjoyable.
I highly recommend this business for any plumbing issue you may have.

I called Honest Sewer & Drain for what I thought was concerning, i.e., leak and continued running...Dustin, the owner, called to let me know is ETA. He arrived on time, was professional, courteous, personable, and above all knowledgeable. And yes a job well done
and I learned a few things in the process.

Hard to find guys like this in the trades anymore . I'm also in the trades ( electrician) an know when I find a good contractor .

Just give them a call . Responsive, honest , straight forward , reasonable rates .

You can't go wrong

Dustin is great! We've had to call for several jobs now, large  and small. From replacing all the old galvanized pipes to installing a new sink faucet. Always great with communication. Very hard working and gets the job done right. Would recommend to anyone in need of a great plumber.

We originally received the quote in May, it took me quite a while to reach out again because I got so many projects on hand.
But Dustin remembered us, I asked for details about the project and he was so kind that he texted me a drawing explaining the repair and replace of our current sewer clean out. The new clean outs look great!
Also, Dustin offered clear and easy communication, which made the whole project very smooth.
I highly recommend this business :)

Dustin has saved us many times, from fixing the plumbing to our septic to doing the pumping in our bathroom remodel. He shows up when he says he will and completes the job on time. Estimates are very accurate. Great quality of work. He's our guy for any plumbing issues. Very trustworthy and great work ethic! Highly recommend

Dustin was communicative and knowledgeable. I had a humming noise and we did multiple things to try and find the issue. Eventually we were able to get the humming noise to stop but nothing needed to be changed. Going to continue to monitor to see if it comes back and what is the cause. I'll definitely be contacting Dustin again for future issues!

They earned the name Honest Sewer & Drain. I was hearing a strange gurgling each time I flushed in the front bathroom.  No water or toilet paper back up at the clean out or in the tub.  So when I was checking for estimates to get my mainline ran (thinking it was roots seeking water in these dry conditions.  They returned a message with minutes with a solution that works!  I was able to avoid a service call.  Now I am not going to out any names but I got messages stating it would cost me 164 to over 400 dollars for an estimate to tell me the same thing Honest told me VIA email.  I am telling all my friends, family and coworkers to call Honest.  I will also be calling them is needed in the future.  In a very imperfect and greedy world we now live it it feels good to have someone so honest.  I can't thank you enough!!!!

I have a house from the 1950s with its original pipes which are prone to clogs and backing up. The cost of a whole house repipe has eluded me so I am glad to have a plumber who will consider unclogging my pipes rather than not do it and try to sell the repipe instead (I had one of those a year or two ago and he wanted to charge exorbitantly just for looking at it.)

I had a good feeling from the start because Dustin, the owner, answered his phone rather than the big box recording switching you to an operator.  
I mentioned having to move some objects around the garage to get to the sink and he even offered to help.  
He did a pre-assessment by looking at the condition of the pipes from under the house and gave me a range of solutions and prices, from snaking the drainage pipe from two different areas to replacing a portion of pipe under the house-now why has everyone so far pushed the whole house repipe and not told me that a portion of it can be replaced, which would be a little more affordable for me.
He was very thorough and took the time and more than one pass of the snake to get to the clog and charged me as originally quoted and I am grateful for that.

I will definitely hold onto his contact information for when I need services again. I'm happy with the work, it has a 30 day warranty, the price was very fair, I even feel more informed about my house's plumbing.  Thank you again for the great service.

I came downstairs today to find that my toilets and bathtub were backing up all over my floor. I called up the number here and within seconds Dustin picked up the phone and gave me some immediate advice to help while I waited. Dustin was able to squeeze me in the same morning and was very deliberate in explaining what the possible issues could be. Less than an hour later my lines were clear and Dustin even identified a failing wax seal that he was able to replace as well. Price was very fair and I will be grabbing for his card for any future needs.

Called Honest Sewer and Drain about a problem in our sewer line. Dustin arrived and clearly explained what was going on and how he would fix it. He got to work and  kept me in the loop throughout the whole process. They clearly take their work seriously and care about providing the best possible service. I'll only be calling Honest from now on!

We had recently bought a 1960s home, the main line sewer line going out to the street had some root intrusion that we knew about and we called around and got several quotes in hopes of getting a permanent solution to the problem. We had several options presented to us between trenching, trenchless liner blowing, and trenchless pipe bursting, which is what we ended up going with. The person that came out to our house, i forget the name, but he was nice and competent and everything he said was accurate and lined up with the research I had done before starting the project and selecting a contractor. The price was reasonable and in line with other contractors so I went with the contractor i had the most confidence in. They wetted and tamped the backfill dirt appropriately after the job was complete as well, which is apparently something some contractors don't do well.

Dependable , reliable and fast service. Friendly staff. I will always call Honest for my sewer and drain needs.

Dustin is my new go-to person for all things drain and sewer related! He is prompt, thorough, and super responsive, and has an amazing work ethic. He has come to my rescue for septic and drain issues several times in the last couple of months and I am so grateful I found him! I also love that I can pay him online and that he is able to offer financing for big projects through a 3rd party company that is extremely easy to use - huge bonus! He stands by his work and his Honest name. I don't normally write reviews, but Dustin deserves it - Highest recommendation!

Thank you Honest Sewer & Drain! I got 2 new Toto Toilets, faucets and towel wall holders installed by Dustin. He did an AMAZING job and even unclogged my sinks. He is incredibly professional, talented in plumbing, highly knowledgeable, has tons of experience, polite and has honest business ethics and practices. I highly recommend this company for all your plumbing needs.

Everything was installed perfectly. I'm incredibly impressed with the quality of service I have received. I trust his professional plumbing advice. I will recommend him to everyone I know.

If you're looking for a plumber, this is the company to call. Look no further.

If You Want Your Plumbing Done Right I Recommend Dustin He's Professional Friendly on Time and He Gets the Job Done 5 Star Service

Dustin did a great job!  Super professional and clean.  I had him remove and old plastic tub and surround and install a new porcelain tub. He adjusted all the plumbing to fit the new tub.

He kept to his appointment schedule and kept me informed on his progress.  He left the space cleaner than I left it.  He offered to come back if I had any issues.  A solid 5-star review!  Thanks Dustin!

Had a leaking (relatively new) clothes washer and scheduled a first appointment. Arrived on time, provided updates morning of prior to arrival, and was very professional -- took care of my home by covering shoes, quickly assessed a simple problem, and didn't even charge me for the time. Will definitely use again and highly recommend. Absolutely made my morning!

Dustin went above and beyond, was able to walk us through steps over the phone! Definitely lives up to their name, Honest!!

Our RV sewer system was blocked so bad there was no water coming out in the drain.  We tried to fix it ourselves but to no avail.  I called Honest Sewer and Drain and Dustin said he would be out in two hours.  He came in less than an hour because his other appointment was canceled.  We were lucky to have him come out so fast.

Dustin looked at our sewer, put a camera up the drainage, and indeed there was a soft blockage that completely closed our sewer lines.  It was so severely blocked that it took Dustin quite a while to actually free up the blockage.  He also put in a wax ring on our toilet.  Absolute great job and friendly, professional service from Dustin.  I'll call him again for his service!  Great job!!  Thank you!!

Dustin responded quickly and checked out our problem thoroughly. It is very obvious he takes pride in his work and provides wonderful service. His pricing is very fair and he guarantees his work.  I will be recommending Honest Sewer & Drain with full confidence.

My main sewer pipe to street backed up. Honest Sewer was out in 4 hours, cleared, cleaned and we've scheduled  a pipe replacement. Very professional and good price.

Honest Sewer & Drain/Dustin was Amazing. I called him reading my water heater. He was the 3rd plumber I tried. He offered immediate help and took the time to walk me through a short term remedy and was able to come out the next service day To replace the water heater. He was patient and thorough, even when my timing was delayed he was so sweet about it. One of the best customer service experiences I've had in some time. Dustin, I hope to not need a plumber too often, but will certainly call you if I do.

Every five years or so in the past 15 years we've had a mysterious problem where our toilets suddenly won't drain and sometimes even have backed up into the shower. Nasty! Each time I've called a different plumber, and they've come with a 110 foot snake (because the only cleanout is in the backyard and always well away from the blockage), routed out the line, and then shown me the disgusting clump of tree roots or whatever that was stuck in the pipe to prove it was fixed. And then we're fine for a while.  

I never knew what caused the problem - I never knew I HAD a real problem, other than assuming the trees in my backyard were quick growing, and merely the price one pays for shade in Sac.

But this last time I called Honest Sewer & Drain (after reading all the great reviews) and hallelujah! Dustin arrived and diagnosed and resolved this crappy problem once and for all! And it was a serious problem - the sewer line was broken and needed either to be fixed or replaced along 60' from house to street.

Honest Sewer & Drain deserves five stars for the reasons noted below:

First, Dustin refused to believe the only cleanout was in the back, even though at least three prior plumbers couldn't find another one. (Sadly, I had no info about this). Not only did he find the second cleanout buried under a foot of soil and bushes in the front yard, he even found a third one by the sidewalk (also covered up), which the City (who likely installed it) didn't even know about! So five stars for sheer doggedness!

Second, he passed a fancy pipe video camera through the line and found those pesky tree roots, which had cracked the sewer line to the street likely years ago. Another five stars for applying good technology!

Third, he emailed me two professional estimates on options for the fix which fully outlined the problem and gave pros and cons for each option within 24 hours. Five stars for highly professional documentation, options for different budgets, and quick communication!

Fourth, he didn't even charge me for diagnosing my problem including all the camera work and probably 90 minutes he spent figuring out where that second cleanout was. I called another company to get a second opinion and they wouldn't come out for less than $400 to run a camera through the line. Five Stars for free estimates!!

Fifth, his bids were reasonable. By this point I knew my home insurance was (amazingly!) going to cover this major repair, which by the way is known as a 'service line repair' - who knew? I had to get several bids, and his was the best, just under the limit of my insurance - an amount which he didn't know. The others were over, one by a shocking amount. Another Five Stars for good pricing!!!

Sixth, he has a really clean and nice-looking van, all neat and tidy and organized, and with great graphics and colors. He has a good website too. Five Stars for inspiring confidence with style!!!

Seventh, Dustin is kind of a plumbing nerd and I say that as the highest praise. He obviously is really knowledgable about plumbing, enjoys figuring out problems, and recommending best practices as well as lower-priced alternatives. He explained everything to me in terms that made sense. He showed me what the inside of the pipe looked on video, the roots, the cracked part, and how you could tell it was asbestos, and all about the water flow, and pipe exploding and a bunch of other neat details. Five stars for being really cool and geeky!!!

Eight, he started and finished the job in exactly the time he said, was punctual each day, and his crew was the same. Five stars for efficiency and dependability!!!

Ninth, he took care of cutting away the sort of jungle of shrubbery in the path of work - after consulting on it all with me - and then filled up my green bin with the debris so I didn't have to. My yard looks pretty much the same before and after, except for less jungle and more nice spots for new plants.  It's super. Five stars for minimal landscape impact!!!!

Tenth, after the job was done I thought I had an issue with my sprinklers and assumed it was something perhaps caused by the sewer line issue. I texted Dustin and he came over the same day and we ran through every station on my sprinkler and it turns out it was likely caused by me (sigh) and my funky drip watering system which is right near the sprinkler controls. He was truly patient and gracious about this, even though I was an idiot. Five stars for incredible customer service!!!!!

I'd give them 10 stars if I could! Highly recommend!!!!

Dustin made a stressful situation extremely easy. He was able to identify the problem quickly, gave me a quote on the spot and took car of the repairs that same day. I cannot tell you what a relief it was to have such efficient and expert work done. As an added bonus, he was nice to my cat. I will use Honest for all my future plumbing needs and recommend that you do as well!!

Dustin did a great job replacing my shower valve.  He also replaced my sewage line clean out.  He is very professional and easy to work with.

Dustin came out to look at a circular valve connected to the main water shut off that I thought wasn't working. Long story short, I just didn't turn the valve on all the way . He was very nice about it and didn't even charge me for their time. Will recommend them to my neighbors!

Fantastic! First time we used Honest. Had an emergency clog. Dustin responded to my call immediately (no call service). He showed up at our house promptly, with covers on his boots, and got to work. He was super courteous and quick.  We will definitely seek out Honest for future plumbing needs.

Have an old house with even older pipes. What started out a plugged up bathroom sink turned into a broken pipe mess. Dustin was able to come out right away and replace the old, rusted out pipe and get everything working perfectly. Great work and would recommend to anyone.

I had a serious plumbing issue with a clogged toilet due to deficient plumbing under the house. I got three estimates, and Honest Sewer and Drain may not have been the cheapest, but it was competitive with the cheapest and when I looked at the scope of work, they committed to doing the job right, instead of just as cheaply as possible. The lowest bid would have been a band aid where more was needed.  I went with Honest Sewer and Drain (at only slightly more) and they did a great job, right the first time.