Jeff Z.

02/02/2022 12:00:00 SA

We are extremely happy with our plumber Alvin. He provided us several options to fix our plumbing problem. He was courteous, solution orientated, and reasonably priced. We highly recommend him.

Daniel H.

11/28/2020

I bought a house recently and during the inspection, we found out that there were roots in the sewer line. Because of the location of the sewer line, the best option was to insert a liner into the existing sewer line, which made it basically a brand new line.
I was already shopping around before calling HomeX, so I knew the price range I was dealing with. When Ismael came out to do the initial quote, he was on time and informative. My house was under construction at the time and we needed to connect a new drain to the sewer line. Ismael was happy to mark where the connection to the city sewer line began and it saved the construction crew time finding the line.
In the end, it was between HomeX and another company. The other company was initially cheaper, but was not available until the following week. Ismael worked his magic and matched the price and started work 2 days later (was available to start the next day, but we requested the day after). My wife and I had to work, but Ismael said it was no problem and said he could still install the liner for us and could collect payment at a later date. The day after the installation, Ismael came by to show us the new liner with his sewer camera before collecting payment.
I could not recommend a better company. If all their employees are like Ismael, you will be in good hands.

Steven C.

7/14/2021

First time customer, overall great service. Needed washing machine bibs replaced. Dakota was friendly and informative. Clean and fast installation, highly reccomend.

Joel G.

07/05/2022 12:00:00 SA

Homex was really helpful, I called them with a leak in my home. Taylor answered my call and was able to get me a same day appointment. The technician came to my house found the leak. The cost was not bad as I thought it was going to be. I felt every comfortable having them in my house. The office staff follows up with you after the call to make sure everything was taken care of. I will definitely be using them again!!

Araceli T.

5/28/2020

I go back and forth between states and as was visiting my dad I had noticed a leaky tub and faucet and slow drainage. I had gotten a few quotes but held off since it had been temporarily fixed. However, after my continued visits the leaking continued. Much wasted $$ literally down the drain in increased water bill, as this had went on for a few months. While visiting my dad who is a WWII veteran for his 98th birthday we called again for quotes.

HomeX plumbing was quick to respond not only with quote but immediate appointment that same day. A young man by the name of Dakota showed up very clean presentable in white shirt and blue pants wearing mask due to COVID-19 and shoe coverings to check out the problem. Dakota did an excellent job in inspecting the entire house, he did a thorough job in crawling under the house too which the others didn't bother doing. Through his walkthrough he was very patient and respectful in listening to my dad's questions and stories without interrupting. This was a much bigger job than what we all expected so he had to call his manager for an appropriate price quote.

HomeX plumbing was very thorough in explaining and showing us video of the issues we were facing of old pipes full of corrosion and previous plumbing jobs that were done incorrectly. They gave us several options keeping our budget in consideration. Such as simple fix of replacing bathroom valves or replacing various areas. The job and price only became bigger due to the house being sooo old and things needed to get done but within reason. HomeX explained how this entire process was going to get done and places they would need to tear through to fix and replace pipes. They included my dad's veteran and birthday discount too. Immediately they began prepping for them to start the next day.
The team showed up on time and they were all very pleasant and respectful with us and with one another. Dakota kept us informed of everything at all times and we would ask and add a few more things for them to do, like replacing our 20yr old water heater and kitchen faucet. At the end of the day they showed us video and pictures of all the work done. They did a lot of work and of quality for a reasonable price and we have the peace of mind of the work guarantee. Our water pressure is strong and we can now wash dishes, do laundry and shower at same time without water trickling. Thanks HomeX Plumbing!

Manoj T.

4/14/2021

We had an issue with our Kitchen Faucet, I booked so-called Elite Tasker from TaskRabbit, the guy wasted the whole 2 hours and didn't fix the issue, I looked up yelp and found HomeX plumbing and called them to fix the issue, they scheduled the same day, Dakota Davison a technician came by as promised in an hour (since he was nearby), and it took him literally 2 min to fix the issue, and you know what he said he is NOT going to charge anything because it was that easy. WOW!!!!!!

Amazing honesty, ethics, and smartness, I would pay top $$$ to get that kind of service, I am their huge fan now, anytime I need plumbing service, I will never look anywhere.

HIRE these guys for non-nonsense delivery.

Erin D.

3/15/2021

Had these guys over at my grandmas house. Shane was able to get our sink unclogged in almost no time. definitely answered all our questions. we will be calling them back to get some work done on our water heater. really appreciate them taking care of us in a timely manner and affordable.

Neighbor C.

12/29/2022

UPDATE: The HomeX owner called me today to discuss our issue. He listened to our concerns and agreed to refund a portion of our bill. He agreed that they could have done better and appreciated that we shared our comments and concerns.

Mike D.

10/21/2020

If you live in Fullerton, you know about the plumbing issues everybody has with city tree roots breaking through the drains and causing backups in our homes. Since the city of Fullerton has no solution for this, we must rely on local plumbers to snake or hydro-Jett out the drain pipes regularly. Over the years I have used several plumbing companies for this reason, but not one of them seamed reliable enough to call again when backups occur. I searched Yelp and found HomeX. Thankfully the guys arrived early and got right to work. They were very familiar with the root problems we deal with here in fullerton, and knew exactly how to handle it, and they did. They guys also showed me (via camera) the broken pieces of pipe on the city side of the street. They advised me on what I could do to prevent further clogs, but ultimately, it's a city issue.

Special thanks to guys who came to our rescue, Ishmal, Juan, and Fabian. These guys were full of information, they were nice, friendly, and professional. When they left, I truly felt like I had called a couple of my friends to come help me.

Lionel O.

6/17/2021

I highly recommend HomeX Plumbing. The customer service, pricing, alert notifications, and response time are top notch. Dakota and Cody are friendly, professional, and knowledgeable. They fixed our leak in our toilet in minutes. The overall quality of work is outstanding.

Loren A.

04/01/2021 12:00:00 SA

I had a leaking shower valve and needed to repair the piping. Fabian did a great job walking through the process to fix it and was very methodical. I've used HomeX several times and have been happy with the work done.

Cheri A.

9/13/2021

We called them in for a kitchen sink backup. They roto-rootered and it still backed up. They finally couldn't roto any more, they hit a big blockage down aways. Then we agreed to high pressure. That solved the kitchen back up but not the big problem down farther. Finally it was determined that a tree root had grown through the main sewer connection under our front yard. We had this fixed about 11 years ago for the Second Time. So after discussing everything about our 60 year old drainage in the house, we agreed to epoxy the line from the kitchen to the main line and dig up the front yard to get to the tree root and fix that problem with new technology. It took three days for all of this to happen. They took another day to put back all the dirt and stones (we don't have a lawn). Everything works now and hopefully it will be decades before anything else goes wrong. I'm also trying to get the Rossmoor arborist to remove the magnolia tree which has cost us about $30K over thirty years in sewer damages. Everything works and everything was cleaned up.

Ashley L.

10/18/2019

THANK YOU Henry for your GREAT work on fixing my leaky water heater! I found HomeX Plumbing from Google search for my leaking water heater. I was able to make an appointment right away and Henry showed up on time. He was very polite and professional and explained to me thoroughly about every options to fix the water heater. He did wonderful job and cleaned the area really well after he finished his work. I would definately use this company for any plumbing issues and recommend to my friends!

Jodie S.

10/20/2020

I called to have someone come look at my leaking angle stop in the kitchen and a clogged drain in my bathroom vanity. Dakota came on time and in COVID-19 protection attire. I now have 3/8 angle stops, so no more leaks and he pulled a hairball out of the vanity pipe that was the size of a mouse. This is the second time using HOMEX and I highly recommend this business. They gave me a good deal on the work and they are informative, friendly, professional and courteous. Thank you so much!

Heather R.

08/01/2021 12:00:00 SA

Great communication from initial call through to actual service. Plumbing problem ended up clearing itself right as my technician got there, but received helpful advice and options on what I could do to prevent future problems. Received text updates on when my technician would arrive as well as a picture of the technician, very nice and appreciated! The office was extremely nice and easy to deal with too, highly recommend!

Loretta F.

9/25/2019

The best experience with a plumbing company by far! The business manager immediately called me when I asked for a quote online. She reassured me that Jose and Nicolas would be at my house in 30 minutes. Jose was very professional and called out Ismael for additional help with assessing a leak. Ismael and Dakota were very professional and thorough. It was my main line, they gave me different options and I'm really happy with the outcome. I highly recommend HomeX.

George M.

2/20/2021

Dakota Davison was very knowledgeable and did a excellent job and I will use him again in the future.

Jessica P.

7/13/2020

What an amazing plumbing business. Fast, reliable honest and during covid they did all the right precautions. To say I'm impressed is an understatement. Daniel came out for a kitchen sink clog and he was AMAZING. Super kind, helpful, polite. He did an amazing job, wore a mask, booties and gloves the entire time which made us feel a lot better about having someone in our house. Their prices can't be beat and neither can their customer service. I will definitely be using them in the future. 5 stars all the way.

Kevin V.

2/22/2023

Excellent customer service and stands by their promises even if it was not on the quote. Highly recommend.

Treavor H.

1/22/2022

HomeX Plumbing is an amazing company! My wife found this company two years ago when we had a major stoppage and I am so glad she did. HomeX sent Dakota. I was at work that day but Dakota was so professional, he kept my wife in the loop of what was going on as well as calling me to keep me informed.

Just recently, I needed to have some original drains replaced under the house and HomeX was the first and only company I called. HomeX was able to knock out the job in a day. The same five star treatment as the first visit! Everyone was super professional, they cleaned up everything when they were done. Dakota came back a couple days later for a final inspection and test. These guys are legit!

If you have a need for some plumbing work, do yourself a favor and call HomeX. Don't mess with anyone else!! HomeX is responsive, always stay in touch on appointment day and always follow up to make sure you are happy. Everyone from the person who answers the phone to the technician that comes to your house are professional, courteous and knows their job.

Taiz z.

11/27/2020

I give homex two thumbs way up. My technician Dakota Davison fixed my water boiler problem in no time. Thanks again!

Subhodeep B.

03/05/2021 12:00:00 SA

The drainage pipe under the bath tub was leaking.
Henry came and inspected gave a reasonable quote.
Raul & Henry fixed it within no time. It's brand new now!
Very satisfied with the service.
Thank you

Erin R.

3/23/2021

I am so glad that I found this plumbing company. We had a major flooding issue and had to turn off our main water valve. We couldn't live like this so I looked up plumbers and found HomeX Plumbing. They returned my call within minutes and their receptionist, Marrissa was both professional and friendly answering my questions. She got Dakota, the plumber out within an hour. Dakota came masked and put on booties while in my home. He was also extremely professional and friendly. He explained what was needed and why and gave me a time frame as to when it would be done. It wasn't cheap, but good work that is done right the first time isn't. The first day we had six guys that worked 12 hours to get the house totally repiped. I was staying at a hotel so they would call me with updates every few hours. They had to cut through the drywall, but they did a fantastic job repairing the walls as well. This now will be our go to plumbing company for the foreseeable future.

Vishwajeet V.

4/23/2021

Had a wonderful experience with them. Dakota was was wonderful in coming up with the innovative ideas to make the things work for me at no additional cost. He is the real pro.

Ralph C.

3/14/2023

Would never use this company. Never showed for their appointment and did not text or leave a voicemail with an explanation. Just blew out the appointment and wasted my time waiting around for them. Terrible . . .

Paul J.

07/06/2023 12:00:00 SA

Mario did a good job snaking out our shower drain. He also gave us tips for keeping it clear in the future.

Jeff w.

11/14/2020

I needed a gas line shut off in my backyard and Dakota came by today to help out with that. Excellent and honest upfront service.

George S.

03/07/2021 12:00:00 SA

My main line blew out late at night and I was without water. I reached out to several plumbers on Yelp and the first one to respond was Juan with HomeX. He was a consummate professional, he listened, was understanding, and told me he would come out first thing in the morning because, in his words, I can't leave people without water. Of the 30 plumbers on Yelp, he was the ONLY one that cared enough that I was without water to call me at 11:30 pm to assess the problem, give me an estimate, and reassure me that he would come out first thing in the morning. He was open and honest about pricing and the possibility of options, which I appreciated.

He was at my house 8:30 am sharp the next day. After he checked out my main line, he told me not to worry and that I would be up and running with water within an hour. He went above and beyond. Not only did he fix the part of my main line that was leaking, but he replaced an old and worn out metal pipe with a new cooper one. He even cleaned out the regulator from debris. Throughout the process he told me what he was doing and why, which I really appreciated. Just when I thought this guy cannot get any better, he would prove me wrong. He backfilled the trench, cleaned all my shovels and tools, and even hosed down my driveway from any mud. Oh, and he did all that, in 45 minutes, not an hour. And the rate I paid was the lowest of 5 plumbers that provided me with a quote through Yelp.

Check out the photos of his excellent work.

I'm happy to report that I've found my plumber for life and you can too in Juan with HomeX. He is professional, responsive, best-priced, and most important of all, he cares!

Rebekah T.

6/16/2021

Great experience with HomeX again!
They communicate constantly and let you know who will be coming to the appointment ahead of time. Dakota was right on time and friendly. He took care of our clogged drains fast and efficiently, was knowledgeable and seemed to enjoy his job.
Have used this company several times and recommended to friends and never been disappointed.

Ruby C.

11/18/2020

Our water heater decided to stop working on a saturday afternoon and saw HomeX in yelp. I got a confirmation that same day to have our water heater checked and Shane recommended to have our water heater replaced. Shane and Max came back on monday and was very professional during the installation. Shane explained everything from the installation process and the maintenance during both the quoting process and actual install. I would recommend them both and will call for any water heater needs.

MJ D.

4/29/2021

For the first time in a long time I found a company that actually takes care of their customers. Juan reached out when I had a couple questions on told me he'd come by and talk face-to-face check out the unit. when he saw a room for improvement he had someone come back and change it; and he helped multiple times When the gas company was being a pain about my Rebate. Five stars for sure

Soo P.

07/07/2019 12:00:00 SA

Mario came out, and I got an estimate to replace a cartridge in a shower handle for $2099. I have had sink faucet handle cartridges switched out for $125, and that was with a licensed plumbing company. Somebody had recommended HomeX on Nextdoor, so I decided to give it a try. Maybe it was an employee or relative of someone in HomeX.
Update: Since they commented. 1st, he did not come after hours, it was during the regular business day. It was not an emergency. 2nd, the quote was written and only had shower cartridge on there, no other items. What do they expect me to think?

Rebecca T.

11/17/2020

I would highly recommend HomeX plumbing..Ishmael was very helpful, professional and knowledgeable thank you for your hard work !!!

Richard N.

10/24/2020

Had a great experience when our water heater failed. Cesar and Max came out, clearly explained the situation and gave us 3 options to repair / replace. They were both very courteous, very safe and polite always. Will definitely be calling them back for any other problem!

Sal G.

8/29/2018

Juan and Chris just completed a complicated faucet installation and I couldn't be happier. I've dealt with many plumbing companies in the past and Homex by far the best. Reasonable prices and extremely professional, courteous and clean. I will have them out in the next 2 weeks to snake our kitchen/laundry room drain. I will be requesting Juan.

New review. 9/12/2018
Just had Juan and Chris out again to snake a slow laundry room/kitchen drain. Once again, excellent job, clean and professional. I won't be using another plumbing company from now on.

Richard T.

10/07/2020 12:00:00 SA

Cesar Rosa did an excellent job of replacing a kitchen sink flange which was complicated by a garbage disposal that had little surrounding space to remove and place back. He was able to accomplish the work and ensured all was working well. The work was reasonably priced and am completely satisfied with the work. Bravo!

Ellen F.

7/15/2020

I sent all information on my project ahead of time (5 days) and technicians showed up clueless not seeing the report or spending time to even look at my sewer problem and then subsequently left. Insult waste of my time! They just drove off they don't deserve anyone's business! Totally inept

Reginald W.

03/05/2021 12:00:00 SA

I rarely call for plumbers because half the time I can do it myself. But every now and then I like to relieve myself of that duty. So I called HomeX and they sent Shane and Andrew. They gave me a great quote, were fast and efficient. Just want to say thank you for great service.

Chi Hun P.

10/22/2021

Great customer service and detailed work. Our plumber was Dakota Davison- highly recommend him!

Don W.

04/06/2021 12:00:00 SA

This is a follow-up on my previous review. The owner of the business reached out to me and we exchanged some very pleasant conversation. He was interested in what I had said; now the point was I did not need the work that I originally thought was needed. However, I did have a minor job that was taken care of by one of his employees (Andrew) a very pleasant young man who did the job very efficiently. My wife and I were very satisfied with the work and I would consider using HomeX again if needed.

Phillip P.

10/08/2019 12:00:00 SA

Very professional service. Shane & Jose came on time and gave me straight forward offer and job well done. Thanks to you, we can clean out our backyard and get back to our daily work done.

John C.

1/24/2021

I highly recommend HomeX Plumbing and Rooter. I recently had a broken pipe in the slab replaced and a new clean-out installed in the front of the house. Our technician Dakota was extremely professional, explained the diagnosis and recommended plan and he and the HomeX team worked extremely hard over two days to complete the project. I even asked Dakota if he could install a new kitchen faucet while he was here and he did it for free. Extremely satisfied with the great service and work performed.

Jeff T.

5/22/2022

My water heater went out on Saturday. I was in the middle of a major landscaping project driving a few hours south to pick up some special flag stone so I didnt have time to do a lot of research and picked HomeX because of the yelp reviews.

They got a technician out late Saturday afternoon to give me a quote.
Which was great.
I think they quoted me $3200 (but they never sent me a copy of the quote, so I'm not sure). I later found out this was a ridiculous price gouging price.
Shame on me for not doing the research.
I should have questioned it but i was in the middle of this project, dirty and sweaty and I didnt have time to call around.

They couldnt install the heater until Monday, so I was still without hot water for a couple of days.
The install was a problem. The technician damaged my water softener system and then couldnt fix it. I cant totally blame him as it was a tight fit for the water heater, and he did try his best to fix the water softener.
He did a temporary fix so I had hot water that evening. Then they called my water softener guy and he came out to fix the water softener and the HomeX technician met him here to finish setting up the water heater.

The HomeX tech then told me the bill was $3600 and something. I told him I though the original quote was around $3200 but he couldnt show me a copy of the quote. He called his office and suddenly they remembered there was a senior discount, so they knocked 10% off the bill. Ended up costing me $3,317.59.
I asked for them to send me a copy of the quote and the invoice.
A week later and I still havent seen either one.

I finally had some time to do some checking. A new Bradford 50gal heater runs around $980. Two of my neighbors had water heaters recently installed.
One cost $1400, the other $1600 and I got a quote from my water softener guy, who I came to find out, also does water heater installs. His quote was $1500.

Bottom line, i got hosed by this company, but it's my own fault for not spending the time to check around.

Anyway, my advice, call someone else.

UPDATE
HomeX contacted me and based on the above, agreed to refund $1200. They delivered a check a day or two later along with a copy of the invoice. This brings their price down to $2117, instead of the $3317 they originally charged.
The price is still high, but definitely more reasonable than the original.
Due the refund, Im raising my rating by one star.

Ellie Z.

3/14/2023

I found HomeX via Angi and immediately they blew me away with their customer service. Within seconds of beginning my search, I got a call from their office and they scheduled a free estimate the following morning. My kitchen sink was leaking but it wasn't an emergency, so when Mario came the next day he explained to me the issue and let me know my options. He was so professional and friendly, I felt confident that I didn't need any additional estimates because I knew I wanted to work with Mario - he also did not make me feel pressured to hire them and gave me a sense that they were offering an honest rate. Afterwards I ordered a new faucet of my liking online and waited for it to arrive in the mail, during which HomeX gave me a courtesy call to ensure I could get my issue fixed asap. Once the faucet arrived, I was able to schedule an installation the following morning. Mario and Oscar spent the entire day evaluating the leak and getting the necessary replacement pieces to ensure everything was solved before they called it a day. They are hard workers and were determined to make sure they left having provided a service they could be proud of. Although HomeX isn't the cheapest company, they aren't the most expensive either, and for the quality of service and communication I have to say it was well worth it and no one else can compare. I have every intention to call them in the future should I need any plumbing services. I have already referred them to family members and truly cannot recommend them enough! You will never feel scammed, they operate with integrity.

Fernando C.

03/10/2021 12:00:00 SA

HomeX was able to dispatch their technician within a short period of time the same day I called them to help address a natural gas connection matter. Fabian and Victor came and were friendly, courteous, thorough, honest and professional. Great service! (Attached is a before and after photo of their work.)

Lore H.

11/13/2020

If your ever in need of a plumber in the Anaheim area. Don't hesitate & call HomeX Plumbing & Rooter for any of your plumbing needs. We called them up to help unclog a sink in our restroom. We were lucky enough to get Cesar & Nico come fix it in no time. They were very professional, polite, clean & efficient. Glad to have found a plumbing business with amazing workers who is quick to fix any problem & has reasonable prices.

Fritz W.

8/26/2021

I needed a drain cleaned and home x plumbing were great Dakota killed it for me with a great price and excellent service I'm very happy what got done

Francisco P.

12/05/2020 12:00:00 SA

Totally Excellent Service also very informative/educational. Kudos to Koty and Shane..
I would recommend their unparalleled exceptional service without hesitation.
Thanks Koty and Shane.

Rodney A.

11/10/2020 12:00:00 SA

Shane was our plumber that was dispatched to our house. We were experiencing a small leak but was unsure where it was coming from. Shane was VERY helpful in explaining what his process is to determine the issue and what the estimated cost would be. Luckily the resolution seems to be minor. Thank you Shane for being so helpful in explaining everything. You're very knowledgeable and have great customer service. I definitely recommend HomeX Plumbing.

Harald M.

11/26/2020

I am not one to write reviews for generally competent or good service...it is pretty much expected. But, when I had a plumbing problem at my home, I made several calls and finally found a coupon for HomeX.
Ishmael came out and worked dilligently to solve the problem but could not get it done with the equipment he had available. The next morning, on THANKSGIVING, Andrew showed up and really had to work at getting my problem resolved, trying multiple different things. After it was all said and done, HomeX still honored the coupon price.
Both Ishmael and Andrew were personable, hard working and cleaned up when they were finished.
I now have only one company I will call for any plumbing related issues and that will be HomeX.
Great job and thank you to HomeX again!

Zach T.

12/24/2021

Our kitchen sink got clogged up right before Christmas. Dakota came out yesterday and spent some good time trying to snake it out but it was just so clogged up with black sludge because the waste pipe is old cast iron. He came back the next day with his higher up Shane to over look because the snake wasn't getting passed the sludge. I just wanna say these two gentlemen are very polite and knowledgeable. They take their time and do the job right. I would definitely recommend Dakota and Shane.

Tim T.

06/11/2021 12:00:00 SA

We had Dakota Davison come over to address our plumbing situation. Would highly recommend!

Gladene P.

11/12/2020 12:00:00 SA

Shane was nothing but professional, helpful & experienced. He explained everything to where I could understand & gave me options of what would be the best in the long run. I didn't feel pressured & was assured the entire way through the work done at my home. Great work & a great company! I've already referred family & friends & have heard nothing but positive feedback! Most definitely recommend Home X & Shane Litchenberg!

Chad S.

6/20/2023

Mario and Jeremy came because my water heater stopped working. They figured out my issue, got tlit running again, looked over the plumbing on my house and gave me a few suggestions, then didn't charge me anything! Super friendly, knowledgeable, fast and helpful, homex has come to my house a few times and I'm always super impressed. Highly, highly recommend!

Kimberly H.

1/21/2020

I was referred to HomeX and after an original visit that I was dissatisfied with, the owner, Juan, called me personally to see what went wrong and how to make things better.

I think it's important to note here that the original concern I had was based on communication and not actual work completed. After Juan contacted me (I was surprised and did not expect that) it became clear to me that it was a communication thing and he stood by his work and his people and would be following up with his team to prevent issues down the road - this is awesome because I would hate to have a complaint adversely affect someone in the long run, and I really felt that Juan took it as an opportunity to improve services all around. He did a great job of making me feel heard.

The team (Shane and Victor) who came back to fix our pipes were timely, communicative, and helpful and I would definitely recommend HomeX and use them again. Outside of the actual home visit their process of booking an appointment was super easy and the person who answers their phone and books appointments was also friendly and helpful. They also text and call to let you know that someone is on the way - no more waiting and not knowing when the plumber will show! I wish more businesses were this attentive!

Lady L.

11/11/2022 12:00:00 SA

HomeX came to the rescue for me AGAIN!!! Just when I literally had my pipe burst leaked fixed by them last week another problem arises!

I am literally almost in tears writing this review because no one knows how much stress it has been. Jorge and Luis are so professional and so so understanding to my needs as they can see how much pain I'm going through. They fix all 3 of the angle stop valve for me and even help make sure all the other pipes are working properly.

I was having the most difficult time struggling living in this old house while just about everything is slowly breaking down on me. I called around so many plumbers and no one was available especially it was sense of urgency for me.

They are very responsive and you even get a courtesy call along with a text of the tech that is coming out. I highly recommend these guys. I wish they do everything else besides plumber too lol.

Joyce C.

1/14/2020

Had a clogged drain
Dakota arrived on time, was very polite, fixed the problem. From start to finish, very professional. Will use again if necessary. Highly recommend.

Evangeline B.

02/07/2021 12:00:00 SA

Dakota and Henry came to our rescue when the pipe by our meter cracked, which left a huge flood on our sidewalk. HomeX responded to quickly by phone to my request for a quote and had Dakota and Henry come an hour later. They were extremely thorough about the options to fix our pipe and I would say that the pricing was fair and affordable. Moreover, they were absolutely professional with their communication as well as adhered to all Covid precautions (physically distancing and wearing masks). We are overly pleased with their service and would recommend to anyone. Thank you!

Don L.

07/04/2022 12:00:00 SA

They seemed professional and knowledgeable, but they quoted me $9000 to replace three toilets. Um no

John M.

08/07/2018 12:00:00 SA

Tony and then especially Juan did a great job!! Juan stayed extra - he spent 2+ hrs on what they probably bid a fair price for a 1 hr job but did not charge me extra - and he even went down to Home Depot to get replace a valve part that could have been left but was corroded some and he wanted me to have it all perfect! What a great job Juan did! A+++ - oh and he also got a drain cover up for me from a shower that was frozen ! My wife will be so happy with the new beautifully installed kitchen faucet and shower drain cover removed - and did I say they saved me money by suggesting I buy the faucet over internet which I did and saved $150! I will definitely use home ex plumbing again ! GREAT SERVICE AND PRICE

Conrad P.

10/16/2018

Homex was punctual, professional and reasonably priced. Plumber Paul knew exactly what to do--- with efficiency and courtesy. What else could anyone want? Highest recommendation!

Luis M.

10/17/2020

2nd time using this company and so far best plumbers I have found. They fixed my garbage disposal that was not working for a month, wife is very happy now. I can't say enough good things about this company, I recommend this company 100%, and they follow CDC Covid guidelines too.

Joan M.

10/15/2021

I found home ex via yelp and sent them a message to get a quote. Received a really quick reply and their appointment setter reached out to me via phone. I set an appointment for the following day at 1 PM and then got a call on the day of the appointment that they could come sooner. Dakota and Cody showed up and we're very polite and pleasant. They assessed the problem and give us a quote right away. On the phone I was quoted $88 with a clean out, and without a clean out it was $165. They got to work and quickly unclogged the toilet that was sitting stuck for 4 days in about 10-15 minutes. Very easy process and excellent service. So glad that I found you!

Mondo S.

02/11/2023 12:00:00 SA

Fast responding, reliable and affordable. Never going anywhere else. Glad I found these guys.

Michael K.

11/18/2020

I had a clogged toilet and tried everything - solution, plunger, etc.

The technician came with safety masks and shoe coverings and augered the toilet to resolve the issue in less than 10 mins. It was a great experience all thanks to Alvino!! Huge shout out to him being a professional. Even checked out my crawlspace to recommend plumbing repairs so that i avoid future issues. Thanks again HomeX and Alvino!!!

Jonathan L.

4/16/2022

Called back right away and sent out a tech as soon as one was available. Job was done quickly and efficiently.

Cindy H.

4/22/2022

Stellar work & experience

Long story short I had a slab leak under my home and needed a reroute. As someone who knows nothing about plumbing, I was extremely grateful to the HomeX team for explaining everything to me and holding my hand through the entire pain in the ass process, making it loads easier on me. Everyone was so patient and diligent. Brianna, Shane, Juan, Dakota, and Hector are absolute STARS and I have no regrets about using HomeX.

Everyone kept in tight contact so we were always on the same page about appointment times and there were no hidden fees or anything like that. The work is clean and everyone is always respectful of your home. I never felt pressured or rushed into making any decision as well.

I never thought I'd be writing such a shining review for a plumbing company of all things but I really cant express how satisfied I am and thankful there are still awesome companies out there like this.

Samaa M.

11/11/2019 12:00:00 SA

HomeX Plumbing & Rooter has the best service I have ever experienced! They are very nice to their clients and they go far and beyond for them! Their service is very professional and very quick! Henry, Victor, and Jose came out to my house to provide us with a bran new kitchen line and they were very fast and efficient! I highly recommend them for plumbing services!

Will D.

09/06/2021 12:00:00 SA

Near perfect review. Response and continously communication is a huge plus. Got text or calls, any updates on time were always done to keep me informed. Techs were mask and boot covers super clean. Thhey did a garbage disposal removal and replacement. Tech Ismael was super knowledgeable and took the time to explain product and answered question to ensure I felt comfortable with what product I was getting. No up sale on something that was not truly needed. I appreciated that he even told me Are your valves older yes, but they are still working, no need to replace them just to replace them for newer ones as a first time home owner that right there ensured that when I need work done I will be calling them back. Because he could have sold me on something that was not needed just to make a sale.

Front office folks thank you for checking up ensuring my experience was acceptable and even asked what could have been done to make it better. After the work was done and they had their payment, still cared to double check.

Highly recommend have them come out. They do charge an consolation fee however it goes towards the cost or the job if you choose to move forward with them.

Kristin M.

08/03/2023 12:00:00 SA

I found a great Plumber! Jorge brought a team for the job. They were polite and friendly while being fast, efficient and clean. My bathrooms are running better than ever. Definitely recommending them to my neighbors. Thank you.

Elise W.

08/04/2023 12:00:00 SA

Jorge came by cleared my drain, I was absolutely satisfied with customer service he gave me. Thanks for the great customer service

Billy P.

02/07/2022 12:00:00 SA

Extremely professional! I was referred by a good friend in the industry and glad I was!

From the communications and texts regarding response time I was happy not to be left sitting at home waiting for some huge time window. I was free to go about my day and was notified when a tech was on the way!

The techs were clean, professional and communicative. After the tech and his supervisor determined it was a bigger problem than anticipated, they fully explained my options but was not pushy. In fact, they recommended I contact the HOA because it could be covered!

Great, ethical business! I will surely contact HomeX for any future services!

Patrick N.

7/23/2019

Ismael come out to snake my rental property main line due to major backup. He was a courteous and professional technician. I was informed and shown how clogged my line was with a camera view. I was blown away from how much root had penetrated the clay pipes. Ismael initially recommended a liner install on the main line due to cracks in the pipes. He quoted me $8400 for 83 ft run. Wow! I didn't realized how expensive it could be. So I asked for alternative option and he suggested a hydro jet cleaning for $850. I am one to usually get multiple estimates for high price services like this but due to the urgency I had to get the line cleared and went with hydro jet and held off on the liner. The line was cleared in about hour and half, hydro jet did an awesome job at clearing all roots and build up I was happy with the results. Now I am face with an expensive decision to permanently fix the main with a liner or not. Ismael did a good job explaining the product and the advantages over traditional pipe replacements. He offered to credit back the $850 hydro jet if I go with Homex for the liner installation but I had to make a decision with 24 hours, it sounded good at the time.

The next day I did some research and found liner installation is the way to go. I called around several places 4 to be exact and got pricing after they made visits to my property to scope the line. All of them came in below the $8400 quoted me. I went as far as calling a manufacturer of the per maliner product to request for a certified installer and spoke to one. He told me all the in's and out's of liner installation and quoted me much less. I won't go into details of the conversion but it was enlightening. During my conversations with some of these companies I asked about hydro jet cleaning as well, most quoted me much less then the $850 Homex charged me. At this point I was a bit taken back by how much more I paid or would had paid for services by Homex. The professional service Ismael performed was great but having to pay a much higher price compare to some other well rated companies disappointed me. This is the second time I used Homex based on yelp review, but going forward I will be more cautious.

The results of having to pay a much higher price for similar services performed by other companies made me give Homex a three stars rating. Sometimes courteous and professionalism do not cut it, if you want to be competitive you also need to consider the cost side of things.

Erika K.

10/19/2020

This company deserves more than five stars! They are truly amazing. The wet spot we had concerns about was because of the old AC unit. Cesar, the technician, was honest and straightforward letting us know that it's not about plumbing issues. I've seen many companies and technicians trying to make money by charging for anything they do but HomeX Plumbing wasn't doing that. I will use this company for plumbing & rooter services in the future and will recommend them to everyone. The best customer service I've ever had. Thank you!!!

Wen W.

1/16/2022

Dakota and Cameron did a great job installing my new water heater to replace the one I had for the past15 years which was making loud noises. Dakota and Cameron were very professional, polite and they truly understood what needed to be done and completed the installation timely.

Jayme J.

06/05/2021 12:00:00 SA

They showed up when they said they would, quickly fixed the issue & were reasonably priced! Excellent customer service as well from before the appointment to the follow up after the job was completed! Highly recommend!!

Jose T.

1/17/2023

I have had three plumbing companies come out to a job site, and all I get is nothing but lies, con artists, a pair of thieves and a bunch of babble. Found HomeX, and the professionalism, truth, positive vibes, and energy were just what I have been seeking on my projects. Thank You, Pedro, Jorge, Hector, Mario Bros., and Luigi! You know who you are! You guys are absolutely the best in Orange County, and I cannot thank you enough for fixing my clients DIRTY & LET ME TELL YOU Dirty Pipes your company is what I needed. You're like my morning STARBUCKS Thanks for getting the site done in a few days! Saving me so much time.

Thomas M.

10/16/2020

I would say that Dakota the plumber was great. Explained all of our options for a new toilet vs fixing our 5 yr old toilet , once we selected on buying a new one he was off to pick the toilet up and returned quickly . Very clean and professional, I have worked with plumbers before but I'd recommend them over all others. Fairly priced too !!'

Shari M.

1/30/2020

We had an issue with what I thought was a clogged drain. Kitchen had been running slow for awhile I finally called and had the pleasure of working with Ismael again. He was the supervisor of a large job we had to do a few years ago. Ismael showed up, went to camera the line and I knew as soon has he started it was more then just a clog. We had to reroute the entire sewer line from the West side of the house. We talked options it was suggested the least evasive was to reroute. He got his team together I requested permits he took care of it and they got started. The team work with Ismael in the lead went very smoothly. He walked me through every step as they went along. Kept in touch with timing as to who and when associates would be here. Every day clean up prior to leaving was a priority. I couldn't ask for a better group to work here.
Before the job was finished I asked about another line. He drop his camera and let me know that the line would need help but possibly a few years off. We decided to get it done now rather then later. We again talked about options and because it was prior to a disaster we chose to use a lining process and Ismael was there to oversee the new job. We are so very happy with the work the price and the timing. Victor who worked on the job daily did the cement work and it looks awesome.
My many thanks to all who worked on the job. This company takes pride in their work they treated my property like they would there own. There was no smoking, loud talking, music or bad language. We had a few neighbors come down and get their information and I highly recommended them. Even with the cost I don't feel I was ripped off.
Yes I will call them out again if I find a need. I firmly believe the employees make the company and all who worked here brought
their A game.
Thank You, Ismael, Victor, Niko, Jose & Andrew

Karisa T.

5/27/2021

Dakota came out for what I thought would be a simple fix but it ended up being so much more. He quickly identified the issue and was open and honest about everything I needed. This is the best plumbing service I've ever used and I will continue to give them my business for all my future needs

Jay O.

07/09/2018 12:00:00 SA

What a blessing! They were recommended to me and I was surprised of how well he took care of me and my family. I was over charged before and had a bad experience with a plumber once but they took care of me. It was a hot day and he patiently got the work done all in one shot. I have him a papaya from my tree and some refreshing water. Professional, knowledgeable , and honest. I highly recommend them and I will be recommending them to my church congregation.

Sunny K.

10/08/2022 12:00:00 SA

I called this company based on good reviews to unclog my drain line. They had some $88 or free deal, but clearly they wanted much more than $88, regardless of the issue. The plumber came and tried to use the cleanout line, but only tried from one direction, quickly stating he hit something and is unable to get out the clog. He was already trying to upsell me on a camera inspection and a hydrojet from the start. After stating he was unable to get out of the clog, he recommended the next step of doing a hydrojet for $1700 DOLLARS!!!. I called another plumber next day thatu unclogged within minutes, and immediately told me you were being scammed by this company.

DO NOT GO WITH THIS COMPANY. The technician/plumber they send is actually a sales guy that will make a nice fat commission of what he sells you, so he is not interested in providing you the best and cheapest solution.

Jackie L.

11/21/2021

This was the most frustrating experience I've had with a plumber, and I would not recommend them. I chose to go with them because they had excellent reviews and were very responsive in scheduling an appointment. They were supposed to come out on a Friday at 9AM, which was then postponed until 11AM (one of their techs called out, ok, I get it) but then it kept being pushed back further of an estimate around 12:30 (which my tenant was no longer able to do). The appointment was moved to the following Monday at 12PM. They kept delaying and did not show up until after 4PM. My tenant skipped class just waiting for these guys to show up -- we were almost going to give up. Once they arrived, I thought everything would finally be all fine and dandy. We needed a hot water adjustment (which was a simple adjustment in the past by a previous plumber) and a check of any leaks as our neighbor complained of (+) mushrooms on their side of the wall and a higher water bill. The technician said they could not adjust the hot water valve as it was installed wrong and we would have to purchase a new one (they would send me options and have to return for another visit). They also said we needed to have our walls checked by another company (PRC) before they could check for any leaks. The visit was disappointing in that we wasted all this time waiting for them to show up (which was frustrating on both ends as a home owner and as a tenant) and in the end NOTHING was fixed/solved. The technician said he would send the valve options via email within 15 minutes of the appointment. I found myself waiting around again and it finally came the following morning after 10AM. I was following their recommendations by picking out my new valve and calling PRC as they had suggested when I decided to get a second opinion. Another plumber came out, came on time, adjusted our hot water in 10 min, checked for leaks, told us we had no leaks and went on their way. Needless to say, it's very difficult for me to trust this company, and I would not utilize them again for future services.

Danilo V.

8/23/2021

Experienced technicians, Dakota Davison and Lead Shane Litchenberg were very knowledgeable and helpful. They have the urge to solve the problem professionally and friendly!

Genevieve J.

11/14/2020

Awesome service and professionalism! I was having major plumbing issues and I didn't know where to begin or what to do. Extremely grateful Shane L. came to the rescue. Not only is he knowledgeable and efficient, he provided cost-saving options! He dove right into figuring out the problem and saved us from spending money on unneeded work. Already recommended to friends and family!

Thomas T.

10/04/2022 12:00:00 SA

They charge for estimates. Not sure how they survive in the business when their competition does not. Dont waste your time here.

Logan S.

08/07/2020 12:00:00 SA

Awesome company! Daniel A. was a great guy & got the job done super quickly! Facemask & shoe coverings were worn throughout and did a great job maintaining a safe distance.

Overall 5/5 very happy!

In Y.

7/14/2021

Dakota and Cody arrived at the appointed time, correctly diagnosed our plumbing problems (we had a leak in the copper pipe that runs outside the house) and provided with options with various pricing points. They went over pros and cons in a very professional manner. After we made our decision, they promptly secured materials needed for repair, fixed the leak, and showed us the end result to make sure we were happy with their work. We couldn't be happier with the service we were provided - not only were Dakota and Cody excellent repair professionals, they were very courteous, upbeat, and super responsive.

Taylor at the office was also very prompt and responsive - she was very professional, and made sure all our problems were addressed.

Overall, it was a very pleasant experience, and I would surely recommend them to anyone, especially those with urgent needs - they are very prompt and fast!

Kay K.

5/19/2021

After demo of the bathroom, I needed a plumber to install a tub and fixtures prior to the tile work. This was somewhat last minute but Dakota was able to accommodate the time frame I needed.
The work was completed quickly and efficiently. There was one issue with access to the drain and HomeX Plumbing created an access panel. Useful for not only this project but for any future plumbing concerns in this bathroom.

Eric C.

9/27/2019

Best Plummer's ever! Rescheduled their day. I had a last minute repair and Shane came out and knocked it out in like 20-30 min. On top of that gave me the best price in town!

Patricia N.

6/23/2023

I could not have the new washing machine I bought installed because the shut-off valves needed to be replaced. Oscar replaced them and he is the best! Not only did he do a great job, but he has terrific customer service and professionalism! My son conducted all the communication with the technician because I cannot go outside anymore. When I told the technician I was going to keep their number in my phone, I had to speak to him through the front screen door, but the technician was understanding, courteous, and didn't seem to mind as he smiled and waved goodbye.

David T.

4/25/2020

My experience today was great. I called the office at 7:30 am and had a response by 9:00 am with a service time between 11:00 am and 1:00 pm. A second call at 10:00 am said a technician was available earlier than scheduled. The technician , Shane, was at my site by 10:30 am. My job was to replace leaky water supply valves to my washing machine. I was presented with three options for the repair. I authorized the work and parts were purchased. Job completed by noon.
HomeX has competent and courteous staff. All phone conversations were handled professionally and politely.
I will use HomeX again for future repairs. This is my third service.

Mark M.

12/05/2020 12:00:00 SA

Needed a kitchen sink unplugged on a Saturday..Alvino showed up right on time..Totally geared up for safety and explained best and worst case scenario for my job. Luckily the job was easy and he was quick and super clean up upon completion..will definitely use Homex again..

Robert O.

7/21/2020

Dakota and Javier are honest and amazing. They did a great job!!!! Homex is my go to plumbing company

Irene J.

1/23/2021

Shane & Henry were awesome! Quick, friendly and the price was right!. Our kitchen sink was clogged and had to be snaked.

Kimberly T.

04/07/2023 12:00:00 SA

Plumbing issues in your home are always a headache, but Mario and Daniel came out to save the day! I had some water leaking from the base of my toilet and HomeX came out to do the repair. Mario and Daniel were both very friendly and explained the issue in a way that I could understand. Would definitely recommend them both! I am happy with the service provided.

Ameet S.

09/09/2022 12:00:00 SA

Very friendly, attentive, and helpful. Easy to schedule. Highly recommend Jeff and Mario (maybe Marco?).

Mike E.

5/16/2020

I am very happy and impressed with the work done on my laundry valves and especially the way Henry and Niko fixed my dryer dock, I wish I would have done this 10 years ago.
They were very prompt and professional. Would definitely use them again and recommend to anyone I know.

Selina C.

09/08/2022 12:00:00 SA

HomeX responded with my Yelp request of slow draining kitchen pipe and replacing my garage disposal. Their customer service said they will send out a technician to give me an estimation. The estimation will cost $49 and if I plan to do the work with them then they will deduct $49. I said no thank you. A few minutes later I get a call back from CS who spoke with their manager and they are offering a free estimation. Why couldn't they just offered a free estimation like all the plumbers on Yelp in the first place? The technician was knowledgeable, however he quoted the job that cost more that all the other plumbers' quote on Yelp. He was not even even in the ball park. Could it have been that I am a woman? When I said no. He left and came back 5 mins later and spoke to his manager who knocked down $100. Are you kidding me?
Why would I do business with a company who want to take advantage of me and offer a higher rate in the beginning and when I turn down the offer they have me a discount? No thank you!!

30 minutes later after this post, I just get a call from their manager Enrique who want to see if they change my review on Yelp. He wanted to know what plumbers and their quotes so he could match them. Not beat the cost, but match. I did not tell him the plumbing companies or the rate quotes. Then he told me that not all plumbers are licensed on Yelp. Did Enrique think that maybe I do not know how to do a search and validate their licenses if they were bonded or not? He is so wrong!
Again could it be that I am a woman?

Any woman looking for a plumber, stay away from this company!

9/9/2022-Addressing the comment that it is woman owned. The President of the Company is Mr Juan Redon.

Kim G.

01/07/2023 12:00:00 SA

I would like to start off by saying that this company was very responsive. I know that once I give a review of a one star, everyone just assumes that it was a terrible interaction overall. It was not. It was a very kind technician.
There were a couple red flags for me once the technician started. First off, the technician had to call somebody for every move. We were thinking that maybe he was new, and the person he was supposed to come out with was not able to come. We still are not sure as to why that happened. Once he assessed the situation, he waited about 15 minutes for this person that he was calling to give him three different quotes. The first quote was for a tankless water heater that was going to be $6800. The second quote was for the same exact water heater we currently have replaced with a 10 year full warranty for $3800 and the third quote was replacing the one we have now with a six year warranty for $3200. I know the price of the water heater is $1200 so I was really shocked to see that there was a minimum of 2000 added just for installation and warranty. The technician was still very kind and tried to explain it all to me, but we decided to not go with this company. As soon as they left, I called out a different company. They came out and replaced entire water heater with a six year warranty for $1800, it was exact same water heater that was quoted by this company. I would not recommend this company unless you were interested in having someone called you double the price of another very reputable company that has even more reviews than this.

Danielle J.

08/01/2019 12:00:00 SA

Found HomeX on Angies list. The lady over the phone was very friendly, clear, and efficient. I had to call her a few times to reschedule my appointment and was never on hold and was helped very quickly. The communication was great.

Henry arrived and was professional and super efficient fixing our water connector to our fridge. He then quoted me $220 to replace the faucet. I thought about doing it myself, but it was just easier to have a professional do it way quicker than I could and do it RIGHT. He answered all my questions and was very polite and helpful. It did not take him very long and it looks great! So happy with how efficient and hassle free this company was.

Bianca C.

04/05/2021 12:00:00 SA

From the time I requested a quote on Yelp, HomeX was very communicative. Whatever question I had, they answered. I first agreed to change out one of my old cast iron pipes under the house. It needed to be updated fast. While Shane and Raul was there, Shane also looked at my water heater because I was asking about my water pressure. As he checked the water heater he said I was a good candidate for a tankless water heater. So after they were done with the cast iron pipe I scheduled them for the next day to change out my old water heater to the tankless. This was all in February 2021, my new tankless is awesome. Shane and Raul were very professional and efficient. Laid paper down on my floor so they wouldn't leave a mess and swept my backyard after they were done. Very nice gentlemen, reflexs great on themselves and the company.

Ryan K.

05/07/2019 12:00:00 SA

I had a second experience with HomeX Plumbing & Rooter today. We were having trouble with one of our toilets and gave them a call. Juan arrived on time, took a look at the toilet and gave me a couple of options. He answered several questions that I had and told me that he was going to go back to his truck to writeup an estimate so that I could speak to my wife about the options.

When he came back, he brought an auger to see if he could fix the problem (one of the options that we discussed) and said that he would try using his auger free of charge. If it didn't, I would know that the toilet would have to be removed or replaced.

I'm extremely impressed with this company. I was quoted $89-99 from other companies to come out and auger the toilet and Juan did it for free! I will definitely continue to recommend and use this company in the future.

Sam L.

6/16/2021

The plumber/technician was Dakota. The guy was extremely professional and courteous. He explained our situation and did great work. Definitely would use them again.

Tina A.

10/20/2021

Absolute satisfaction from my initial call with Michelle, follow-ups with Enrique, to the installation completed by Dakota and William. They were professional, friendly, and straightforward, eliminating any anxiety out of replacing my ancient water heater.

Thank you all!

Belen A.

8/23/2022

I called HomeX for a clogged bathtub & got a prompt response & friendly service. They were very professional & punctual. From the girls on the phone to Juan the manager & Jorge the technician, the service was excellent!

Louis D.

3/16/2023

The technician was on time, he did a free inspection. I upgraded to the $199 inspection and he told me what I already knew. Before I paid, Jeff told me he was going to tell me with a 2' accuracy where the leak was. However, he did not and has not put it in the written report in a week. I have had to ask 3 times for the written report and I still do not have it. I would go with a different company specially if you need reports in writing.

Kim B.

5/13/2021

I would definitely recommend this service.
Dakota Davison was an awesome technician.
Really great guy and an efficient worker.
Thanks Homex!

Jon C.

07/08/2020 12:00:00 SA

I was in the process of selling an apartment building. Everything was coming down to the wire, tenants had just returned to their apartments after being away for 2 nights due to termite tenting, when...SoCalGas discovered a gas leak. That meant no hot water for the building. Yikes! And escrow was to close within a week. Talk about sleepless nights!

My usual plumber doesn't dig trenches anymore (he's getting old) so through Yelp, I contacted several plumbing companies to see about fixing a leak in the
gas line. Some of those plumbing companies responded with a sure, we can do that. Another wanted me to spend $35 up front to meet for a consultation (who does that these days?), and 2 others never even replied.
Juan, the owner of HomeX plumbing contacted me first thing on Saturday morning. Juan was eager for the business and I felt if he (HomeX) wanted the work, then they would probably do a good job. Boy was I right! The guys met me at the apartment building to see what was happening. Immediately determining the problem, presenting me with a solution, I had them digging for the gas line within 30 minutes.
It was a long and hot day for making this repair, but they completed it quickly and efficiently, even cleaning up the work area better than I even expected.
Hot water was restored to the building that same evening, SoCalGas responded within an hour after the work was done, so Kudos to them also. Tenants were happy once again and the sale of the building went through without a hitch.
Ismael Silva was the lead on the project. He is very knowledgeable and walked me through the entire process. His team (including Victor and Cesar) are AWESOME, I cant say enough good things about them! Thank you, Thank you! I REALLY appreciate all the hard work the HomeX Plumbing Team did to fix the gas leak and make it safe for everyone to live in the apartments AND enjoy hot showers again!

Sandy K.

12/20/2020

From start to finish it was very professional. The receptionist was friendly and informative. The technician was thorough and diagnosed the problem quickly. I was happy with the service.

Pat P.

6/30/2020

Contacted this company through Google they came out took care of my problem and was out of here within two hours Dakota was awesome I truly recommend the company they were very helpful and they came and took care of my issue and at a reasonable price.. Thank you!!

Ruben V.

02/12/2021 12:00:00 SA

Today I had my sink dishwasher, garbage disposal done and Dakota was my plumber. We had multiple written estimates and when Dakota came to give us an estimate he gave us multiple options with pics in the email for the estimate. We decided to take their bid because we liked the options to decide what we could and couldn't do. Other Plumbers were higher and did not give different options and we appreciated the choices and options what was affordable. When Dakota came back to do the work he ensured a job well done and educated me on the parts and install and made sure I was satisfied with his work and that made me feel I made the right choice because it seems like people want to take you for all they can get and I never felt I was being ripped off for I had choices and I am glad I made the right one. Give them a shot with a free estimate what do you got to lose?

Matt M.

11/19/2020

We've been having some issues with our washing machine backing up into our kitchen sink when we run a load of laundry.

Juan and Max came out cleared the pipe and the backup stopped. They identified a larger issue that was causing the problem and offered some options for us to repair this so we don't have this issue again.

Juan and Max were very helpful and clearly communicated the issue and pros vs cons of each option. They left the house as clean as when they arrived. Overall great service!

T C.

08/02/2019 12:00:00 SA

My wife found Homex through Angie's list. They called within minutes and set up a visit the next day as I requested. Shane came to my house, took his time going through all of my concerns and answering my questions. We agreed on the work, he performed it quickly to a high standard. Great service from Shane!

Stephanie P.

1/17/2022

We found a leak under our master bathroom sink. The same day I called HomeX was
able to get a technician to our home . Dakota (technician) was extremely friendly and professional. He fixed the leak and didn't try to upsell us on service we didn't need. We will absolutely be using them again, and requesting Dakota if he's available! Excellent service!

Hank S.

08/03/2020 12:00:00 SA

Daniel Arvizu just serviced our hot water heater.he was very professional and efficient I recommend him to work on your plumbing needs

Hector G.

05/12/2020 12:00:00 SA

Shane amazing customer service, went above and beyond what was required and really appreciate the professionalism he displayed. The work that was provided was not easy but he made the whole experience smooth.

Peter A.

11/23/2022

Mario T. Fixed a stopped up kitchen sink. Mario was very professional, friendly, courteous and on time and the price was great for repair. I would definitely use this company again.

Vishal M.

07/08/2023 12:00:00 SA

If I could actually give 0 stars, I would prefer to do that. One star would mean that I actually had some interaction with a technician or some work was done, but it wasn't great. I had no service provided even though I reached out to schedule an appointment and requested their services for my property.

I had called HomeX Plumbing & Rooter one month in advance (June 2023) to schedule an appointment to come out and provide quotes/do a consultation on servicing a few tankless water heaters (July 2023). I received both the email and text notification after the phone call verifying the date/time/location of the appointment. Everything seemed good at that point. The day before the appointment, I received another text and an email notification verifying the date/time/location of the appointment. Everything still seemed to be good. The second notification mentioned You will receive a separate message once your technician is on their way. I did not receive any notification that my technician was on the way or was ever going arrive. I waited 45 minutes, luckily I had some other work to do to pass the time. However, waiting that long of a time for a technician to show up and not even receive any notification was very frustrating. I had called 3 times and someone finally answered the phone. I was told that my appointment had been pushed two hours ahead. I had told them that I received no notification it was pushed two hours ahead and the representative had finally realized/mentioned that no one from their end/office had reached out to me to say that my appointment was pushed two hours ahead. Essentially, if I did not call three times and gotten lucky that someone had picked up the call on the third time, I would have never known that my appointment got moved two hours ahead. What does that say about professionalism and the providing five-star service that the company advertises? This appointment was not a last minute scheduling or an emergency that needed a dire response. It was a service consultation that was scheduled one month in advance with the expectation that a technician would come out and there would be open dialogue on what my tankless water heaters need from a professional. Definitely not happy with the service and the wasted time.

Justice P.

8/21/2020

Dakota came to help check out our garbage disposal issue. He was very helpful and informative! Dakota had amazing customer service and I highly recommend asking for Dakota when needing assistance. Thanks for the help.

Alex G.

9/23/2020

Our water heater's pilot light wouldn't stay lit. Tech came same day to diagnose. Gave me quotes to repair my 10-year old unit and a quote to replace. No pressure or tricky sales techniques. Wife and I decided to replace. They came the following day, removed and hauled away the old one, installed the new one and made some code-required improvements. Highly recommend this business.

Nelly G.

07/02/2018 12:00:00 SA

Highly recommend! These guys were very friendly, clean and professional. They fixed my sewer pipe by injecting a liner and they did other work around my house. We are very happy with their service and will definitely call them again for more jobs around our house.

Alisha C.

08/04/2018 12:00:00 SA

Tony was fantastic!! Had a pipe bust outside that required immediate service to get water back on. He was sent out on a supposed quit trip that turned into a 4+hr job. Very professional, thorough, kind and communicative. Did a great job and will definitely be the guy we call back for future plumbing issues!

Jamaal M.

11/13/2020

This company rubbed me the wrong way from the beginning. I was quoted over the phone to install a reverse osmosis water system. When the technician came, the price doubled. All to run a tube through my cabinets. I DO NOT recommend this company. Find someone else. I've been Upsold twice. Even to come out and change a piece, ( the tech used a piece that was already under my sink instead of using the new one I bought) was going to charge me a hefty amount just to change it out. Again, find another company. Even when they called and asked how my experience was and voiced my frustration, all I got was We'll keep that in mind .. FOH

Bobby N.

10/17/2020

I was in need of some quick emergency services as my kitchen sink was leaking and caused a little flooding in my kitchen. Ceaser was able to come out on the same day I called to inspect the leak and give me some affordable options to fix the issue.

After we made our decision to move forward with his professional opinion, he was able to find time in his busy schedule to come back out early the next day knowing that we've had to turn off the main water line in our house.

Not only did Ceaser fix the issue quickly and painlessly, he even supplied us with some small items that we thought were supplied with the new faucet we purchased without asking for anything in return. I've personally worked as a service technician and I definitely appreciate when any technician goes above and beyond to help out the customer especially since I'm not an expert in plumbing and plumbing needs.

I would definitely recommend Ceaser and HomeX Plumbing & Rooter for anyone looking for plumbing services. I know I would use them again if I ever had any issues in the future.

Luis L.

11/17/2020

Ismael Silva was terrific replacing our water heater. In this time of the pandemic he did a great job he followed all protocol to ensure a safe visit. I highly recommend him. Mr. Silva service is very professional.(;

Gordon G.

6/14/2019

Went thru Angie list to find HomeX to fix clogged kitchen sink. Right after hitting enter they called and said they could be here in 1HR. Right on time Jeremy arrived. He was professional and super clean..prepared estimate I signed off and within 30 min had our clogged kitchen drain running again! My wife is super happy as we were preparing for granddaughters 1st bday. Emergency fixed! Highly recommend this 5 Star service. Also communications was top notch. I received txt/ email on status of arrival, job estimate n invoice. That's customer Service!!! Did I mention reasonable pricing? Home X is the real complete package.

Edward B.

10/20/2020

Cesar came within an hour of calling HomeX. He was very friendly and solved my problem quickly. I recommend him for service.

Vanessa G.

9/18/2020

I must share the excellent experience I had this company I looked up a local business & came across Homex just last week regarding a clogged drain I was having in my home I had 2 techs out within the hour two gentlemen my the names of Fabian & Andrew came inspected the work & within no time the job was completed!
Time is of the essence I simply loved how quick, efficient & professional they both were. Would definitely recommend Service was a five out of 5!!

Nancy N.

2/27/2023

I had to post an updated review on HomeX Plumbing and Rooter! I thought that maybe I was still having issues with my bathtub drain, so I called HomeX and Jesus came back over to my house- on the same day that I called. Jesus showed me that it the drain was just fine and that I had left the drain stop half closed (so embarrassing). I was so impressed at their prompt attention to me and the amazing customer service the provided. I very much recommend HomeX Plumbing and Rooter!

Linda F.

1/28/2022

We needed a drain unclogged and found HomeX Plumbing & Rooter on Yelp. We were pleasantly surprised when they responded so quickly. They were very professional & friendly, and started to unclog the drain. Unfortunately, we needed to install a clean out drain, because of a crushed pipe. They told us the price, and even showed us the problem on an underground camera. The project was finished in 2 days, and we are very happy with the results. We highly recommend this company!!

Rochelle E.

1/23/2020

This rating is for Ishmael Silva. He arrived quickly after we contacted HomeX Plumbing & Rooter. He assessed things very clearly then came back the next day and did a fantastic job with our pedestal sink.

Karen G.

11/14/2020

I contacted HomeX to help clear 2 drains I was having trouble with. Shane and Max showed up on time and were VERY professional, wore appropriate PPE, and were mindful of the home by wearing protective booties. They cleared both drains and gave me some useful tips for the future. I would recommend HomeX Plumbing and I would definitely request Shane and Max again. Very positive experience. Thank you!!

Mindy G.

10/13/2021

Cesar did a great job on our plugged up bathtub. It ended up having a toy stuck and wasn't able to get it out with the snake. He ended up having to replace the piping and although it wasn't ideal for us money wise, it was worth it. Our bathtub is draining quickly now.

John V.

12/25/2021

My water heater broke after 10+ years. I called around and talked to a handful of plumbing companies before settling with HomeX. Enrique who assisted me over the phone from the initial scheduling was very courteous, upbeat, and attentive. Eduardo was the tech that came out to my residence the same day (earlier than appointment time) to install the new heater. He was very professional and took his time to do the job right. He even came back the next day to install an improved sturdy earthquake wall support, that the previous plumber overlooked or ignored! My new water heater looks and performs great (no leaks :) I'm glad to have found HomeX. A great group of guys to work and deal with. I will be back to get my house drains rooter! Absolutely Satisfied from this customer! Would highly recommended! John V./Anaheim

Phil P.

4/24/2021

They were prompt to respond, arrived on time, Henery was very nice and accommodating and the price was fair!

Cainan M.

5/19/2019

I called a technician for some on-going plumbing issues and couldn't be happier. I had 3 plumbers inspect a home I recently purchased, but none of them were able to figure out why my washing machine in the garage was causing my bathtub to overflow except homeX.

They were also able to send someone out on the same day of my issues. I personally switched to them for my plumbing problems and strongly recommend them. Everyone i spoke to and worked with were exceptional!

Alexander D.

5/26/2021

Dakota installed my 40 gallon gas water heater. Excellent workmanship, very knowledgeable. Gave me 8 different options to work with. explained each options real well. I am glad to find this plumbing company in the internet. I took a risk, and it paid off. The price is very reasonable. He was concerned about us not having hot water and worked on it till its done. True dedication!

Prashant P.

12/27/2021

We just constructed a new home and the plumbing was backed up. So I needed someone to put a camera in the drain to see what the issue was. Shane showed up on time and with a great attitude. He quickly found where the issue was. Luckily it was at a location where the pipe was less than 2' down, so it didn't require a lot of digging. The plumbing contractor (not Homex) had left a weenie in the clean out for inspection and had forgotten to remove it. Homex was very reasonably priced. They didn't try to upcharge me. Their equipment worked very well. And they were professionally dressed. Mackenzie, who scheduled the work, was very good at communicating with me. She had to reschedule the original appointment, but she called me in advance and we were able to find a time that worked for me.

Alice P.

5/23/2023

HomeX plumbing came out to unclog my bathtub drain. They were quick, professional, and efficient.

Greg K.

9/19/2019

I called HomeX, 2 days ago and talked with Francis. She got one of her men to come out on Thursday the day I asked for & the time. I told her my dilemma with needing their services and she gave me the best professional service I could've ever imagined. Today, Thursday I received a text stating that they would be out during my time frame and they even sent a picture of the plumber. I never had anything like that... it was really nice. After the job was finished they sent me an email and I cannot believe this company how great they treated me. The serviceman, Francis, they made a courtesy call afterwards. Francis said if we ever need anything again that they will be there for us. Thank you Francis thank you Israel. Till next time.

Greg K.

Michelle L.

7/26/2022

Our Technicians George and Friend were Extremely Professional. Quick service. Great Communications. We were very happy with the Service we received. Highly recommend.

David C.

8/16/2023

HomeX was super responsive to my request. Bradley and Roberto came in and got the job done quickly and efficiently including cleaning up. I really appreciated working with them and will call again if anything happens! (Hopefully I won't need too!). Thanks!

Mauricia M.

03/08/2021 12:00:00 SA

First off I must say good customer service goes a very long way. I requested a quote on a weekend later in the evening and had a response within minutes . The gentleman on the phone was very pleasant and easy going and offered to have someone here Monday. I didn't even have to talk with anyone else because he was so easy to deal with. They confirmed a time and even called and text Monday to let me know when technician was on his way including a picture of who to expect. I do not in any way think they are the cheapest but, definitely not the most expensive either. Now on to the technician Dakota he was seriously awesome. He was super courteous, honest, and respectful. I felt like I was honestly talking to a friend. I can not say enough great things about him. He had his senior tech come out as well to be safe versus sorry and they were also pleasant to deal with. In the end they got the job done and even stayed later to finish. Dakota needs a raise he is a major asset to the company. After the install the office still called to make sure service was up to par. If any issues will definitely update this review.

Emilia C.

4/19/2019

This was my first experience with HomeX and it was great! Juan came over in the one hour window that was given and promptly fixed my toilet that I have been having issues with for a while. He was very friendly and worked really quickly! Thanks Juan, keep up the great work!

Darren S.

5/26/2020

Dakota from HomeX was completely professional, knowledgeable, and efficient. He diagnosed the problem and recommended the correct action. He installed the new kitchen faucet and it works perfectly! Thank you!

Christine R.

5/21/2023

I called on a Friday night, May 12th and HOME X called me back that same night. I was able to make an earlier appointment on Saturday. They determined the problem with the clogged sewage line and quickly resolved it. I am very satisfied with the service.

Warren L.

10/26/2022

Dealing with this plumber is a joke. I explained it's a commercial property and the roof drain pipe needs to be relocated due to ADA parking stall. Appointment was rescheduled twice.

This morning the technician showed up, took some pics and told me they did this kind of work all the time, and can give me a quote in a few minutes before calling his boss.

After talking to his boss, the technician turned around and told me after showing his boss the pics they can't do this kind of work.

They don't do the repair but for sure can waste your time.

T F.

3/20/2022

Want to give a massive shout out Cody, Cody and Shane. This is a solid company and these guys know how to work hard and get the job done. Very professional and they keep you informed with everything they are doing throughout the job. I suggest if you don't have a good plumber, hire HomeX. You won't regret it. Thanks for all the hard work guys!

Lyla H.

10/01/2018 12:00:00 SA

My Family home had an issue with our water heater early in the morning. We called HOMEX and Juan came out and helped us with giving us the best option for us. Our Water heater was fix within hours and we could be any happier. My Family will definitely call on Juan again for any other issues we have. Thank you for the GREAT customer service !

Violetta F.

8/30/2021

Very glad they were the first I called to. They arrive fast, and helped us with clogged pipe. It was a lot of work. Don't hesitate to call them, they are responsive and very polite.

L M.

12/25/2019

We were having plumbing issues with toilets not flushing. We were able to clear it out, but the problem continued. HomeX was referred by looking up local plumbing companies using Home Advisor. After completing the search, Homex customer service were the first one's to call and their customer service was great and professional. With no urgent matter at hand, we were able to get an appointment before Christmas Eve. Customer service was great when notifying us when the technician was on his way and calling us after the work was done. Shane arrived and immediately evaluated the problem and gave us several options that worked with our financial situation. Both Niko and Shane were professional and got the job done. Homex works with the customer and gets the job done. Thank you HomeX!

Amelia R.

12/29/2021

Let me start off by saying that I called at 10am and had plumbers at the house by 2:30pm the same day! Esteban and his team were punctual, kind, cleanly, and professional. They snaked my (unusually difficult) kitchen drain that had backed up due to a clog. They went above and beyond to snake the drain further and further even when they said it looked like a lost cause. Thankfully, they were able to reach the clog and fix the issue. They did share that the drain likely needs hydrojetting/descaling in the future. However, the issue is fixed today - thank goodness!

Mario M.

10/14/2019

Called HomeX for a slow water main leak. Marilyn gave me a price range of $185-$275, and I scheduled them to come out on Monday.

Ismael and Victor showed up on time and went right to work. They were both very pleasant and professional. Ismael explained what he was doing and invited me to inspect the condition of the old copper pipe. He also made a recommendation for future replacement of the pipe. They were done in about an hour, and I had running water again! Good work guys!

Very happy with HomeX.

Cameron S.

04/04/2020 12:00:00 SA

Had a clogged bathroom sink and called HomeX and they sent Ismael who was kind, understanding and professional. I lost my job due to Covid-19 and this company was willing to work with me. I was surprised that during this time HomeX really cared. I would recommend them to everyone.

Soche M.

12/07/2021 12:00:00 SA

Very friendly team, felt like family. Dakota came out today, very professional and super nice, he restarted the pilot to our water heater with ease when I've been trying to do it the last 3 days. I highly recommend this company.

Linda H.

7/13/2022

I can understand why HomeX has so many five star ratings. Their technician, Jeff, came and worked tirelessly to try and repair my reverse Osmomosis unit. Apparently it's doing some pretty weird stuff, and neither he nor his superior had seen anything like it. Although it was I not repairable, I was not charged for the service call, nor the recommendations they gave. I am beyond pleased. In this day and age when everybody nickels and dimes you to death, these people are courteous, reliable, and obviously incredibly honest. I could not recommend them more highly.

Paula R.

08/05/2022 12:00:00 SA

They are fast, reliable and informative. Our master bedroom toilet flooded last Thursday 7/28. They had a technician out the same day around 5:30pm. Turns out we had more than just a clogged toilet. They fixed our main line and all 3 of our bathrooms. Fast forward today, our plumbing problems were resolved thanks to your team Pedro, Jesus and George. They had 2 other technician also that came out but I forgot their name. They were professional and a joy to work with. I highly recommend them for your plumbing service.

Patricia P.

04/08/2021 12:00:00 SA

This is a top-notch company! Dakota, as well as everyone else I spoke with over the phone, provided excellent service, and I would recommend this company to anyone.

I only recently moved into my new place when my kitchen sink got backed up. Our insurance company sent another plumber out here, but they were not able to get the job done, so I reached out to HomeX. After asking multiple companies for quotes, as well as having 2 other technicians from different companies come out, it became very clear that HomeX provided the superior customer experience by far. The best part? They gave me an unbeatable price as a first-time customer.

Tami R.

1/25/2021

I needed a plumber to come out the same day to shut of our hot water to the kitchen sink. The valve was stuck and we were in the process of demolishing the countertop & sink. I called three different companies. HomeX was the only company able to get me same day service. Their customer service is excellent. Their technician, Fabian, came out to our home as scheduled and quickly replaced the valves. My husband also had him replace a bathroom sink faucet while he was here. Friendly, knowledgeable and easy to work with. I will definitely have them back out to hook up the new kitchen sink once the countertop is finished. Reasonably priced for their service. We highly recommend!

Julie W.

03/11/2020 12:00:00 SA

I needed sinks and hardware replaced in an older home. HomeX Technician Dakota assessed needed parts and provided a time estimate. He obtained materials and did a beautiful job. He arrived and completed the job on time, on budget and promptly cleaned up, leaving everything like new. I'm very satisfied and gladly recommend Dakota at HomeX.

Joy G.

8/25/2021

Dakota and Shane came to our house to replace our water heater and pipes throughout our home. We were told they would take approximately 4 days to complete the job however they only took 1 day. They were very professional and kept us in the loop every step of the way. We would highly recommend them to anyone that needs any plumbing work.

Rubi S.

04/07/2020 12:00:00 SA

So on this day ( Tuesday) on a cloudy and raining day home x stopped by at my house well we actually called because we had a major problem and anyone can relate too my entire house was clogged up so we told what was going and everything and they started working on that let say very professional very nice ppl they were dressed up and ready to work they used mask and gloves so that's a win win they unclogged everything and they explained what they did so I would totally recommend them

Larry R.

10/23/2018

I called HOMEX to come out and take care of some plumbing issues I had. They were at my house within 30 minutes. Paul the plumber was polite and very professional. He very knowledgeable and kept the job spotless, the price was great and I couldn't be any happier with the job. I would recommend them to anyone I know and will use them again.

Rikki R.

05/06/2023 12:00:00 SA

Mackenzie was kind, courteous and professional. She responded to my inquiry and she quickly set up an appointment for an evaluation and estimate. Cody and Jeremy responded to the service call and performed a toilet swap while providing updates. Cody and Jeremy were also courteous, kind and professional. HomeX Plumbing and Rooter is highly recommended!!

Taylor L.

05/08/2021 12:00:00 SA

Their customer service is top notch. Marissa is very informative and thoughtful. She called to let me know all the updates or sent a text. We managed to fix the leak ourselves. Home X is stored in my phone for next time because of their customer service and truly making me feel comfortable. Thank you Marissa and HomeX!

G. H. M.

02/08/2021 12:00:00 SA

I found Dakota and Ishmael to be very professional and informed. They were able to explain my problem and reason for the problem in terms I could understand. They were extremely COVID-19 safe, and meticulous in their work. I was very happy with them.

Miyuki M.

11/18/2020

We called several companies to take a look and give us estimate for our hot water line leak. Juan replied Yelp and communicated quickly. He and his associate came on time with clean professional attier, mask and shose over. They took look at our newly renovated bathroom and other old bathroom, water heater and kitchen where leaking water is.
He adviced us to do epoxy piping. Unfortunately they don't operate it so he told us to call other company who does epoxy piping. I am very impressed by his professionalism and honesty. Other companies are ginving me hight cost repiping which I understand because of water line is the life line.
We couldn't use him this time but he is the only plumer who is stand on customer's side and beinh honest. I bet he does the job with those qualities. I just take time to acknowledge his quality.

Andrew S.

8/21/2021

Called them Juan the owner picked up
Really responsive really caring
Got an amazing service
Technician was really clean and professional
Got straight to the problem resolved it and affordable
I will definitely use them again!

teresa s.

10/16/2020

We needed a plumber to do a roto-rooter job at my home in Anaheim about a week ago. My son called HomeX Plumbing & Rooter. They came out the same day and did their best to get through to the street sewer but the city tree roots in the pipes stopped the roto rooter from going through any farther. All the plumbers that came out this day were very helpful and professional especially Shane. I highly recommend HomeX Plumbing & Rooter.

Stephanie P.

08/08/2018 12:00:00 SA

I had an issue with my shower dripping. Had chris come out take a look at it and was able to fix it in minutes. Definitely using them again!

Lucas B.

08/12/2021 12:00:00 SA

Timely, punctual, strong, experienced and ready to tackle any job,

Competitive pricing as well!

真

11/22/2019

Awesome job plumbing in my water heater very happy with Henry and Dakota they were great.

Arthur C.

6/30/2022

I requested for an estimate and fix for a valve leak. They were very professional over the phone and timely but, the cost of the repair was way overpriced!!!! It was a simple fix that could be done within an hour!!! That being said, I contacted another plumbing company

Dave T.

11/23/2019

I had a fitting break outside and had to shut all my water off. Called up Home X and they sent someone immediately! Henry came and welded a new fitting in under an hour. It was cheap and perfectly done! I'll be using these guys from here on out

David T.

04/09/2020 12:00:00 SA

We had an emergency on Friday. A slab leak under the bathroom floor. After several estimates, we settled on HomeX to do a PEX re-pipe and I'm exceptionally glad we did. What a fantastic job. Prior to getting started, we had to open all the walls where work would have to be done. Part of which was having the walls tested for asbestos since the house was built in 1965. We did turn out to have asbestos so HomeX recommended Pacific Environmental Abatement Solutions to do the removal of the wall board sections to expose the work areas. A great suggestion, glad we had them do the work. Henry and his crew from HomeX (Niko, Javier, Jose and Ishmael) came into a difficult job and did an OUTSTANDING JOB! I can't say enough about their professionalism and knowledge and craftsmanship! They took such care with protecting the walls and carpets and furniture. We'd been hearing a sound like an air hammer or a pump going for a little while prior to detecting the slab leak and Henry explained that the pressure of the water into the house was close to 90 psi and that the pressure should actually be in the 50 to 75 psi range and that the knocking sound was most likely as a result of the higher water pressure. They installed a pressure regulator on the in flow pipe to the house and we haven't heard the knocking sound since. Thanks Henry! All the guys we so thoughtful, professional and considerate, and BOY did they work fast and hard. They finished the whole re-pipe in two days! Liane and I are both working from home these days due to the virus and we really appreciated the considerate way the guys did their work. I have a degree in physics and am detail oriented so I REALLY appreciated the way Henry and Jose took such care to explain all of the work, the materials, how PEX worked, the tools used, why decisions were made to do things a particular way. Niko disappeared into the attic to do most of the work up there and even though it was hot and cramped work, he persevered and worked like a machine. And I have to say I really enjoyed Javier's singing (at least I think it was singing.... hahaha). On top of doing, again, OUTSTANDING work, the estimate given by HomeX was significantly lower than the other estimates even though it was independent of the testing, abatement and drywall patching. Adding all of the costs of these independent efforts was less than the next lowest estimate which included in one price all of the work. Class operation. Really can't thank you guys enough (we REALLY were missing the hot water)!

S W.

11/23/2020

I would give more stars if I could! Dakota went above and beyond our expectations. He was very thorough and explained exactly everything he was doing. He was really nice and amazing customer service. And Marissa was SO helpful. You don't see customer service like this anymore. I HIGHLY recommend this company.

Mike P.

8/13/2021

I had a big water leak and had no clue how to fix it. Cody came over to my house and serviced the pipes, and fixed the issue. Thanks, Cody

Deborah B.

03/06/2023 12:00:00 SA

I highly recommend this company for their responsiveness and exceptional customer service. The initial phone personnel showed concern for my plumbing problem and worked for me to get a competent technician to my home within two hours. Jeff, the technician was extremely cordial and very knowledgeable with details on how to fix our plumbing issue. He also provided needed information on how to control our home's system for water management. This company is exceptionally helpful budget wise as they did not charge for the initial service call. My intention is to use them in the future to replace the overall plumbing upgrades needed for my home. I commend their business model that's not often seen by consumers. Well done!

Shirley A.

12/17/2022

I contacted HomeX Plumbing on Friday and was able to secure an appointment the following day, which I appreciated.

Mario arrived on time and was friendly and professional. I explained the drainage issue with my dishwasher and he was very engaging and identified the issue! They were one of the ONLY plumbing companies that responded to my call. I'm thankful for plumbers like Mario and HomeX Plumbing for their outstanding service.

I typically prefer to hire locally, but when a business goes over and beyond, you become a loyal customer regardless of location. Thanks, HomeX Plumbing and Rooter! You're the best!

Matt C.

11/02/2020 12:00:00 SA

I very much recHomeX Plumbing -- this is the second time we have used their services and they are highly communicative through the scheduling and day of process and fair, reasonable and provided a high quality set of work for the variety of plumbing issues in our home. Cesar was terrific - and in this time of the pandemic followed all protocol to ensure a safe visit and was thorough in his work. I would definitely call them next time we have a plumbing issue.

Celida M.

4/14/2023

Excellent work! Jorge and his team were professional and friendly. They did a great job installing our new tankless gas water heater. We will be going back to HomeX for future projects.

Maria D.

07/05/2022 12:00:00 SA

I googled plumbers and homex came up I seen the reviews and decided to give them a try. I had two toilets that needed to be looked at but with my busy schedule it was hard for me to find some one. Homex offers a video appointment and They sent me a link and the call started. The technician was very helpful explaining to e what I needed to have done. Long story short Enrique sent me the estimates and had his team come on the following day to get the work done. Jesus and hector were very friendly I would recommend them.

Nancy M.

7/19/2022

Excellent!!!
I especially liked Dakota, not sure if that's the right name, and all techs were great

Paul T.

02/02/2021 12:00:00 SA

HomeX with the Technician Dakota Davison was outstanding.

From the moment I called them I knew they were a professional company. The person answering the phone was excellent. They called me back and texted me and emailed me. They called before they came and they came on time.
Dakota the technician was wonderful. He knew the problem he offered me options. He fixed the problem. I am making an appointment with them for next week concerning a much bigger problem to figure out for me.

I recommend them 100 %
Sincerely,
Paul Thompson

Gerard G.

9/18/2021

Juan and Cameron went up and above the call of duty to repairing and install our dryer! Highly recommend and very professional!

Allison B.

10/07/2020 12:00:00 SA

I had a leaking kitchen faucet today... called homex for help and Cesar came out within a few hours. Very fast and responsive service! Cesar was very very professional and informative. Explained everything to me above and beyond. Fixed my leaking issue.. and I'm back to a dry kitchen! I can't thank you enough Ceasar! Your awesome. I definitely would recommend these guys! Five stars for sure!

Jeff T.

2/14/2022

Alvino Guerra was professional, personable, and to the point. He ended up having to briefly check my downstairs neighbor's unit as well for potential water damage (thankfully there was none to be found) and he was very personable with them as well, which was great because I don't know them very well.

Jesse C.

03/11/2020 12:00:00 SA

I got A+ service! Called a few before them and was pleased with the prompt friendly service. The technician they sent, Henry was there within 30 minutes. A very nice young man with impeccable manners. He explained all the possibilities of the clog and started with the most obvious and least expensive. He was very knowledgeable in plumbing that would impress his older peers. I would definitely recommend this company.

Kevin M.

08/08/2021 12:00:00 SA

Sunday morning clogged drain cleared before noon!!! Thanks for the call from Juan to ask about the service that was needed. I set up the appointment later that morning. Team arrived on time and went straight to work. Problem was fixed quickly and professionally. Thank you again.

Erika B.

07/05/2018 12:00:00 SA

I hired homeX to fix for a number of issues I had around the house. They identified the problems and got right to work. They explained in detail the issues I was having with my plumbing and gave me a great quote. Juan was friendly, clean, reasonable and very professional. Definitely using them again and referring them to my friends and family for any plumbing needs. Thank you again!

Young P.

7/14/2022

Everyone I dealt with from this company were helpful and courteous. I got verbal and verification email of appointments and cost of each services. Technician who came out were Nolan and Rich. They were respectful, and explained each step so we could understand why problems occurred and what needs to be done. When we had difficulty making decisions they didn't pressure us at all and was very understanding.
When job was finished, we were so happy and relieved we chose homeX to do the job. They even gave us military discount.
Thank you so much for a great job.

B-House J.

1/15/2021

These guys are the best. Best quality, best service, very respectful of the home and cleanliness and great attitudes. If they owned stock I'd buy some. 5 stat all the way.

Brian M.

12/28/2022

A pinhole leak developed in our pipes on a Saturday afternoon. HomeX was available within the hour, and looked for the leak until they determined they needed to come back the next day with equipment to hear where the leak was (and see if it was a slab/foundation leak). Happily, on Sunday they determined that it was above the slab, and were able to fix the leak and save our bacon. Jeff and Hector were great; very professional, and took the time to explain all our options to us. We took the opportunity to replace our old water heater as well. Nothing but good things to say about HomeX!

Katie B.

1/30/2023

Edward was our technician and he was fantastic. He was so professional and efficient. He explained everything to us each step of the way. When it came down to providing options he was very clear about what we needed and why. We will be using Homex again when we can afford a new disposal and we will for sure be requesting Edward!

Samantha N.

11/12/2020 12:00:00 SA

Great customer service and prices. The plumbers are professional and friendly, especially Alvino. He took the time explain everything in detail and put me at ease. I will be using Homex for all my plumbing in the future.

John E.

04/05/2022 12:00:00 SA

I've sent a request for estimates for some plumbing online, and have gotten a number of offers online, as well as one coming out for a free estimate.

That said, I do not think the offer of a $39 service fee for an estimate (which they would deduct if hired) to be a good deal.

This company is a hard pass for me for that reason.

Update: I understand wanting to give an accurate estimate, but that's why they call it an estimate - it's supposed to be a ballpark figure or range.

I gave enough info to tell what it ought to cost, though I didn't have the exact model for a tech to work on.

I had sufficient estimates to make a fair decision without a fee for estimate, and the company that did our service did it in 10 minutes after getting the parts, which were the exact parts I said needed replacing.

That chosen company charged a total of $180, within their estimate range, and was less than the minimum others estimated, which was why we chose them. (I won't say who here, but if you're looking for service in the area, check my other reviews.)

Karina P.

4/27/2021

We were really happy with the service. Henry was really professional and knowledgeable. We were really lucky that he came and solved the problem! Henry is really the best plumber we ever saw!

David C.

2/25/2021

This crew is great from the dispatcher to there techs. Everyone has a great attitude. Prices were comparable but better than the others as well. Dakota was amazing. He knew what he was talking about and if he didn't have the answer he got it quickly. I have tried too many plumbers in OC. I am sticking with Dakota and HomeX from now on. We have a lot of work coming up for them.

Art C.

1/18/2019

I'm very pleased with HomeX's work. Orlando showed up on time to my home. He unclogged my kitchen sink promptly and his customer service was great! I strongly recommend HomeX and will use them for future jobs.

Penny M.

03/06/2021 12:00:00 SA

I wanted to say that I was very pleased with my technician Dakota Davison who stopped by to give us a estimate.. He was very friendly and polite and honest.. unfortunately the job was over priced for us and what we needed done. The whole experience starting from the first phone call I made to their office was very pleasant and everyone was very professional. Thank you!

Penny Meyer,

David G.

8/25/2019

Found HomeX on Google and had a competitive clogged drain price. Shane came by. I did my due diligence and isolated the clog between the kitchen sink and the clean out valve. Shane tried to snake it from the clean out valve, but could tell he wasn't trying to clean out in the area I thought the clog was, and was snaking it deeper into the house. He ended up calling another plumber who when under the house and told me all the drainage problems my house had. I know I have an older house and the drainage was a bit older, but I asked specifically to unclog a drain in my kitchen sink. They quoted me close to $8,000 to redo all my drainage under the house, or over $3,500 to replace the section between the sink drain and the clean out valve. I said no thank you and they left (at least they didn't charge me anything since the drain was still clogged.)

I ended up getting a snake, going through the clean out valve towards the kitchen sink drain, and unclogging the drain in about 30 minutes. The drainage works great now, and even fixed a small drip in the u-trap at the same time (for which they told me they couldn't guarantee any work because of.) It was frustrating, because it didn't seem they had any intention of fixing the drain, but just up-selling me on more work. Don't know if it was intentional, but either they were incompetent or dishonest. It was unfortunate, because the person who answered the phone was very nice. Will not use again.

Cristi G.

12/11/2020 12:00:00 SA

I need a few supply lines replaced and Dakota came out for a free quote. He was vary knowledgeable and informative and was understanding about having to run it by the HOA and gave me a quote so I could do so. I also had a clip that I had neglected to install on my garbage disposal which had been on the to-to list forever and he installed it in 5 minutes!

Tony L.

10/15/2022

Very kind and helpful. I had issues with my refrigerator water line and they were very quick to reach out and follow up with an appointment for an estimate. Their technician was able to come by and was prompt and helpful with any questions and concerns I had. Would highly recommend them for their quick service and customer care!

Phyllis M.

09/09/2022 12:00:00 SA

Jorge M. did a great job. I highly recommend his work. He quickly unclogged our sink without any issues. He cleaned up after the work was finished. Jorge is also a very nice guy. I highly recommend him.

Michelle W.

4/24/2019

Found this company on Angie's list after having a bad referral from our home warranty company. They replied right away and we're courteous on the phone and answered all the questions in a professional manner. Jeremy came out in a timely manner and was very courteous and professional. We'd definitely recommend this company.

Judith S.

03/11/2021 12:00:00 SA

Have used Homex for several issues. Always prompt and responsive. Dakota just left after installing a new reverse osmosis system under our sink. These guys are the best! Even though my new faucet did not arrive on time, Dakota assured me that he would come back and install it at no extra charge. Even upgraded our water system when he could not get the original one we ordered - again, no additional charge. We have had several of their plumbers out, but, I have to say Dakota was the best so far.

David g.

5/18/2021

Great experience with this place. They really went above and beyond to make sure I was satisfied with the service. I was really surprised. All the techs were very nice and the owner actually came and explained the service also. I had my water heater converted to tankless. Will definitely be using this place for any future plumbing issues and recommending to my friends.

Tristan F.

11/04/2022 12:00:00 SA

I needed the water line going to my fridge replaced and the pressure regulator replaced and ended up going with HomeX. I decided to go with them because of the initial impression I got from Jorge and Felipe. Jorge went through all my coners careful and didn't rush any of it. He took time to explain everything to me so that I understood. I also had a great experience with their office staff, Enrique Mckenzie, and another lady whose name I don't remember. Everytime I received a phone call from them they were very professional and very friendly. I was even able to get a discount from Enrique on the initial estimate I received. As someone who knows nothing about plumbing, the work they did seems well done. When they replaced the old water line to my fridge they even covered up the old holes from the screws. The new line looks even better. I definitely recommend these guys.

Halima B.

1/26/2022

Professional, friendly, and quick same day service for a great price. Special thanks to Alvino G. for being efficient and taking the time to answer my questions. Awesome work. Thanks!

Brandon G.

7/18/2020

Needed my shower tub rooted ASAP.
Dakota showed up on time and knocked the job out quickly without making a mess. Price estimate was accurate. I will use them again.

Natalie I.

11/06/2021 12:00:00 SA

Dakota came out within 30 minutes of our service request. He was very professional and knowledgeable. He explained what he was going to do, the cause of the problem and gave us tips on how to prevent it from occurring again. I highly recommend using Home X. Ask for Dakota!

D C.

7/22/2018

Best plumbing company ever. I'll never use anyone else. They're honest, reliable, quick and clean! I have an older house built in 1962 and needless to say have some major plumbing issues. Such as massive Jurassic tree roots in the main line, a cracked pipe in the wall between my kitchen and entry way and the washing machine that dumps its drain water onto my floor because the pipes are so corroded and clogged, to name a few. These guys fixed all of that. Replaced my main line with a pipe burst procedure. No more roots!! And jetted the trouble areas so I can actually use my washing machine without flooding the house. It's amazing being able to do that. I've used so so many other plumbing companies and what a waste it's been. My only gripe is that I didn't know about HomeX years ago.

C N.

09/05/2022 12:00:00 SA

We needed a snake done on a clogged kitchen line on Labor Day weekend. Jorge M. came out within an hour or two of the call, was very nice, very professional, and got the job done quickly. Thank you Jorge M and thank you Homex. Happy to recommend.

Joe B.

5/15/2022

Nice guy couldn't fix the issue but didn't charge either these days it's a 5 star so we were happy wish they had camera and 3 inch pressure machines to detect the location of the gas leak

Amit D.

7/23/2018

Very professional Service..Leaky faucet in my sink needed to be fixed.Both Juan and Tony arrived on time and gave me very competitive quote.Got the job done in a Jiffy.Highly recommend there Services.

Crystal B.

7/21/2018

Juan came to our house to rooter our shower and sink. He was on time and super professional. The company emailed my mom a picture of himself before arriving. He was very knowledgeable about how everything works. He gave us solutions that worked for us. Super easy to talk to and very professional. Will use them for the future.

Daniel K.

10/16/2020

I just put HomeX into my contacts. If I ever need any type of plumbing, or if my friends ask for a referral, Home X is on the top of my list. Overall, they were very professional and friendly. I feel the price point is fair and just right. I give high marks too Ismael and Fabien. They did an amazing job, and was very respectful of my house.

Robert R.

9/21/2018

Had them come out earlier this week to replace our kitchen faucet. They where price fair and upfront thru the whole process. They where also clean and professional. Definitely using them again!

Ellie B.

4/13/2021

I called on a Sunday. The person who delivered my new refrigerator said I needed to replace the water valve in order for him to complete the installation. I called HomeX and Juan responded quickly and came to my home within a few hours on a Sunday! He took a look and said to me it is a huge repair but the replacement in fact is not necessary. He taught me that I could simply turn off the main water line and get the refrigerator installed. Thank you Juan for coming out on a Sunday, for your honesty, and for your professionalism. Thank you !

Ashraf A.

2/13/2021

I had a sink stoppage and came across home x plumbing the whole team was professional. Shane and Henry arrived at my home they were amazing would highly recommended there service

Holly L.

6/22/2023

Thank you so much HomeX! You all have been such of help. We had a hot water pipe leak and HomeX came to the rescue. They got everything done so fast and gave us the reassurance we need. They still managed to keep the water running for us as all the construction was going on. The team was so efficient and Mario was extremely knowledgeable on what we have to do. They would update us on the work they did daily and they would tell us what will be done the next day. Overall, their work was too tier! They made our plumbing worries disappear

Frank B.

01/05/2022 12:00:00 SA

I required help to fix a leak in the kitchen and fix the shower upstairs. Dakota Davison was the technician assigned to complete the work. They arrived on-time and got to work immediately. Dakota prepared and estimate and went over the work to be completed. He left the final decision to me. I approved of the cost and the recommended work. He arrived the next day and worked non-stop to complete the job. He then went over everything that was done and made sure everything worked and that it met my requirements. It was a beautiful sink in the kitchen and a beautiful bathroom upstairs when he finished. He also showed me where he had observed what might become a problem with the tile work in my shower. This young man was amazing. I want to recommend him and HomeX Plumbing to everyone!

Richard A.

10/08/2022 12:00:00 SA

Very helpful and kind service personnel. They informed me who was coming with a picture and eta. Edward was excellent and wouldn't give up on my stopped drain. Another tech needed to assist, Pedro, and he was also good people. It is great to work with a company that has great people who care about more than the job they are called for, but the bigger picture with your home. HomeX was referred to me and I will definitely refer them to others!! Great company !!

Ravi` V.

1/21/2020

Our shower/bath water outlet had a slow water drip, so I tried to replace the Moen cartridge by myself, but was unable to remove the cartridge, so I called HomeX Plumbing & Rooter, and they sent out Dakota. Now, I have called many plumbers in the past, but Dakota was by far the most professional, knowledgeable, and helpful of all the plumbers I have ever met. Dakota removed my cartridge in no time, and gave me some extremely helpful tips on how to reinstall my new cartridge. I would definitely recommend Dakota to all my friends, and I would definitely call him again if I have future plumbing problems. Extremely helpful, knowledgeable, professional, and nice.

Anahi P.

10/08/2020 12:00:00 SA

It was a good experience calling homeX i had a leak in the kitchen sink and a few minutes later Andrew and Fabian were here answering all my questions i had, very polite and attentive of everything

Michael F.

5/15/2023

HomeX Plumbing & Rooter continues to provide excellent service and quality plumbing work. This was the second time we used their services, and this time we had them install a new kitchen faucet along with new shut off valves below the sink for the faucet. Our plumber Mario supplied the quote and did a very professional installation. He was very calm and positive, explained the details clearly, and communicated with us throughout the process. He was very respectful of our property and thoroughly cleaned the work area when the job was finished. The overall communication from HomeX was excellent, from Mario in the field, to Mackenzie and Enrique in the office. They will continue to be our first choice for any future plumbing needs.

Wendy M.

06/04/2020 12:00:00 SA

Very pleased with the service I was provided with from beginning to end. Juan responded to my inquiry within minutes, we had a phone call/FaceTime and he quoted me reasonably. I received a confirmation call before my appointment which I appreciate. A big thank you to Shane and Andrew they were very professional and got the job done quickly. The handle on my bathroom faucet broke, I was unable to obtain cold water. The new faucet brings a new look to the bathroom I'm very happy. Thank you Shane and Andrew for explaining to me what was done and your professionalism. I am happy I have found someone I can trust whenever I need any plumbing.

Leonel M.

07/05/2022 12:00:00 SA

I called homex plumbing for a garbage disposal replacement. Obviously I called to get a price over the phone. Brianna was very nice and explained that they can not provide me a quote over the phone. However she did give me two options one was a In person visit or a virtual visit with a technician. I chose the virtual visit where Enrique started a video call(really easy to do) Enrique had me show him my garbage disposal and he was able to provide me with an estimate. Enrique then had his install team come out and competed the work in a clean and timely manner. I was really happy with the leave of service homex provided.

Bill S.

11/02/2022 12:00:00 SA

I called Home X after I experienced a water leak from my toilet due to a main line blockage. Jesus C. called me ahead of time with his ETA. He was on time & highly professional. He explained everything with such ease. That made me feel comfortable and confident in his ability to fix my plumbing issue. His work was efficient & clean too. He left the bathroom cleaner than the condition he found it in. I would highly recommend using Home X for all your plumbing needs.

Jeff P.

11/03/2020 12:00:00 SA

I had HomeX come out on Oct 19 for plumbing related issues. The technician Cesar did a good job. During this time I had a death in the family which cause me to be preoccupied with a lot of other thoughts. Cesar called out additional help to scope my drain. The second team were nice but they walked off with a very nice flashlight if brought from Lowe's. Yes it was my fault for not being extra careful but I feel that any professional who enters your home should know the tools they come in with. Secondly I need additional work done and Cesar gave me a quote for that but when I received to official estimate it was almost double the amount quoted to me at the time of the initial work. I just want people to know if you are using any company like this make sure you do not lend them your tools they need to have their own also if they're more then 1 person in your place make sure you get everyone's name an a business card.

Adding an addendum to the above review.

The Owner Juan Rendon reaches out to me personally to apologize for the prior encounter I had with his team. I really appreciate the quick customer service he gave me along with a resolution to my issue. This goes a long way with me. The quality of work provided by his company was excellent. The customer service aspect on his part was outstanding. I have no problem recognizing great local business and he is one to recommend. I appreciate Mr. Rendon quick and direct response.

Terry L.

08/06/2022 12:00:00 SA

Fast quick friendly thorough service. Phone staff are very friendly. Driver kept me up to date with text messages

Norma A.

06/05/2023 12:00:00 SA

Really fast service! I asked through their website to schedule an appointment and the next morning they were here by 8:30 a.m. No emergency service requested. The issue was a clogged bathroom sink.

Ella L.

7/25/2023

I just want to leave a review to thank HomeX team. They are responsive and honest.

The technician, Oscar, helped us figure out the cause of the leak, which turned out to be an irrigation line, not a plumbing issue. They advised us to go with a sprinkler repair company to completely fix the leak and the broken irrigation line.

I'd recommend them. And if there is anything I need in the future, I'd contact them again.

Karin S.

7/23/2018

Wow these guys are AMAZING! Fast, punctual, pleasant and highly knowledgeable, I have never enjoyed a visit from a plumber before! Juan and Tony are the BEST! Two thumbs up!

Sara J.

4/14/2021

Daniel Arvizu came out promptly, to install several new faucets and clear a drain for me. This company was so easy to get a quote, make an appointment and get updates; through texts messages. Daniel was so polite and respectful ... he even said thank you for my son's military service... how kind is that! His work was literally perfect and I will always call him for any plumbing needs I have!

R R.

5/15/2023

Another excellent experience with Homex Plumbing and Rooter again!
Completely honest and answered all of my questions. Thanks Cody. I highly recommend Homex!

Abel S.

11/17/2020

It is a true pleasure to work with Ish from Home X Plumbing. I have been having issues with my plumbing at my house so gave them a call. He was able to come out promptly and diagnose the problem. Explained to me the repairs I would need and gave me a very reasonable estimate. Highly recommend them his customer service is top notch and is very easy to work with - thank you Ish!

Jim P.

1/29/2021

This review is strictly my experience and does not appear indicative of the typical experience reported on this page. Normally I am disinclined to post negative reviews, but the potential cost avoided was so significant that I felt it was necessary. First of all, they were very responsive, and had a plumber (and assistant) out very quickly. He was very punctual in his arrival, used COVID safeguards, and was extremely nice. All positives. Especially shortly before Christmas.
The reason for the call was weak almost non-existent hot water flow on a three valve bath/shower. After about 10 minutes of inspection I was given the news that I needed to have the valves replaced, there was nonother option. Cartridge could absolutely not be replaced. Cost quote was varied, based upon whether I wanted to pick up my own valve. As I was told buying myself would save over $400 from the $1350.00 price tag, I opted to leave work and pick up the parts myself. They were helpful, spoke with/texted me while I was looking, but due to COVID closures and other issues it was not fruitful. I chose to defer to what they would have in stock, and was told by the tech he could come out the following day. Due to jobs running late that did not happen, and because of Christmas they could not come for several days. I spoke with the intake receptionist/ dispatch and received a call from the owner due to slightly varying price quotes and amount potentially saved by buying the parts myself, which ended up being less than $100. Owner said if I wanted it done he could have someone out in a few days (again, holidays).
Due to the variance on prices, and concern about the high price tag, which also involved additional costs for breaking into the wall (internally or externally) i chose to get a second opinion.
Turned out the second plumber I called immediately said he thought the cartride was replaceable. He located the part within a day, came a day later, and the shower was back to perfect. No torn out walls, LOTS of saved costs. Total repair cost, including a bathroom drain rooter job, was $245.00, 18% of the valve replacement cost I was told I needed. .Total saved: $1,105.00, (1,205.00 if you add in the additional cost or the rooter job, but I believe they might have thrown that one in) plus wall/stucco repair costs. And I was able to maintain the original configuration of the shower.
That was a BIG financial bullet dodged.
Moral of the story: you may want to get a second opinion on high cost jobs.

Isaac D.

11/17/2020

On time, efficient, and fantastic customer service. Dakota and the crew came through and took care of everything as I expected. Will definitely use HomeX Plumbing in the future.

Raul R.

4/21/2019

Great and prompt service. Juan came out, quickly identified my problem, and got the job done. He went above and beyond the call of duty and gave me the solution to another issue I was having. Very professional, excellent customer service.

Vicki B.

12/10/2021 12:00:00 SA

I called for an inspection because I had a leak in my garage ceiling. Dakota D was the tech who came out to inspect my home. He was very patient and thorough and knowledgeable and he fully inspected my house to try to find the source of the leak. He was courteous and helpful and made me comfortable.

Kevork K.

07/06/2023 12:00:00 SA

Reliable and very professional. Highly recommend. No hidden costs and very up front and fixed issue in a timely manner.

Ken M.

10/31/2020

5 stars ! Updated
UPDATE: After the review the owner or rep reached out and apologized for the confusion and misinformation. He was able to refund back the difference in prices. VERY GOOD CUSTOMER SERVICE!!! Good guys. Will recommend for future work !!! 5 Stars !!!