Description
At Hiniker Plumbing, we are a family owned plumbing business. We started this business with a simple idea, to help the community with outstanding quality and tireless customer service. We are the plumbers that you can trust! Our customer service will always put you first, with a live friendly voice to answer all of your plumbing questions. Our plumbers hold expert knowledge with decades of experience with prompt on-time service, no waiting all day for us! Our plumbers are clean and friendly that utilize state of the art technology to fix any plumbing issue. We believe the we are the last honest plumber in your home. We are background checked and drug tested; so when the last honest plumber arrives on-time to your door... you know you've got a plumber that you can trust to do the job right. We are the most trusted Inland Empire plumber because of our quick efficient service, on-time performance and fair pricing. Give us a call and let us show you why we are the plumber that you can tru
HISTORY
Established in 1980.
Our quick, efficient service, on-time perfomance and fair pricing have earned the trust of countless homeowners in the Riverside and San Bernardino area. They know our promise is to put you first and deliver a good service experience. And equally important, we'll get the job done right. Give us a call and let us show you why Last Honest Plumber is the Plumber you can trust.
ABOUT BUSINESS OWNER
I started this business wanting to give the service we grew up with. Be fast, friendly and affordable. You dont need to get rich from one customer. Be reasonable and your business will be rich with customers. I am a single Dad with custody of my 4 year old. I absolutely love being his hero and his DAD. I have been plumbing for 20 years and am well qualified and capable of doing the job right. I'm HAPPY when you are Thanks
SERVICES
Emergency Services, Drain Cleaning, Water Heater Installation, Toilet Repair, Pipe Installation, Faucet Repair, Sink Installation, Faucet Installation, Garbage Disposal Repair, Sewer Services, Garbage Disposal Installation, Bathtub & Shower Repair, Pipe Repair, Water Heater Repair, Sink Repair, Drain Installation, Leak Detection, Bathtub & Shower Installation, Toilet Installation, Gas Line Services, Backflow Services, ,
Reviews
We had Public Utilities come and do a repair that resulted in rupturing our home's main line. Hiniker Plumbing quickly sent us Rick, under a half an hour he was outside our house taking care of it. Took the time to explain to us what the process was, how long it would take and even took the time to clean up the mess the other guys left. Rick was cordial and professional and funny too. Glad to have him over and appreciate his service. Happy to recommend him!
-C
James sir you are very reliable. Especially because we needed service on a weekend. I was quoted such high prices from other service providers. Decided to go with Hiniker Plumbing and they arrived on time, did a quick evaluation, provided options and found problem within a small time frame. I could not ask for better service. The price was reasonable. Will defiantly be using them for any future needs. ** Thank you gentleman!
Steeve G.
03/06/2020 12:00:00 SA
Lou came out to fix my leak. he was on time, and was energetic, professional, nice, and they offered me appointments soon after I called. Lou fixed the problem and also left the area the same as before the repair (which required a lot of digging)
Amanda G.
08/07/2017 12:00:00 SA
James and Clay were awesome. They even came out the same day keeping me from having an even bigger problem. Will recommend them to everyone!!!
Nick U.
01/02/2016 12:00:00 SA
I had a leak under my sink, Gary came to the rescue. Very friendly and efficient service. Very reasonable rate. Called that morning and he was able to schedule me that same day. He worked promptly and made sure he completed the work to my satisfaction.I highly recommend this company to friends and customers! Thank you Gary!
Donald P.
12/06/2018 12:00:00 SA
Had to get my home repiped because of a slab leak. The guys worked from 830 am the day before Thanksgiving till 10 pm and offered to come back and finish the next day but i told them to come back on Friday. They finished the repipe the next day. The drywall repairs went kind of slow but Lou finished up the job and took care of some issues with the angle stops. Went above and beyond of what he was supposed to do. Good people!
Kiley H.
12/05/2018 12:00:00 SA
Danny was friendly and honest about the plumbing situation. We had a lot of problems and he looked at all of them during the estimate. Stayed in communication throughout the process. Didn't seem bothered by our pets even though they whined while being locked in a room. My grandma doesn't usually trust plumbers because they've screwed us over before but she liked Danny's work and is happy with the job that was done.
Woke up Saturday morning with a flooded service room. Water heater broke. Gary sent one of his guys down within an hour. Jeff was exceedingly polite, thorough, skilled and fast. He replaced the water heater and some valves and did a great job. He also put in a pressure regulator at my request and did a great job with that as well. I will always call Hiniker first when I need a plumber. You should, too!
Had the spigot break off on my garden hose, sending water everywhere. Danny was here within the hour and got a pipe installed and shutoff valve put in.
Misael H.
08/01/2016 12:00:00 SA
For the past 2 weeks or so my family and I haven't been able to use our toilets or our showers because of some type of blockage in our plumbing. I had already emptied out the septic tank and both bathrooms were still backing up. My wife did some quick research and called Hiniker Plumbing. It was great service from the knock on the door. Gary started from the septic tank and worked his way up and finally had to go in from another angle because he knew there was a plug and he determined to take care of it. He was able to get through the plug and within a little over an hour he was done. We can finally shower and use our toilets. This is a really good company, I had 2 other plumbers come in and they couldn't figure it out. Definitely calling again if I have any other issues.
we used them for a hot water heater. to hook up a stove, dish washer and sink with garbage disposal. they came out early finished the job the same day. will definitely use them again. they are professional plumber and clean up the job site when they are done. don't call anyone else these guys are true professional.
They show up on time. They are easy to deal with. They fix the stuff and if they run into a flaw they keep at it until it's right. They don't gouge. Good plumbing help doesn't come cheap, but the owner did not hesitate to explain how I can maintain various issues myself going forward. He also explained how to take care of cosmetic problems with elbow grease. One of the items that they fixed was a toilet with a seeping wax ring due to not a good match. They stacked the wax rings, which is the standard plumber solution for modern ceramic tile, which raises the toilet up above the original level. Toilet was used a lot right after they did it and some of the silicone grout around the toilet came loose due to some rocking of the toilet before everything was dry. Another little bit of seepage occurred. I had a similar issue at another house and knew what to do. Instead of bothering these guys, I just repaired the grout that we knocked loose with my own silicone, told the kids to be gentle and I have had no problems at all since. They get it done. Thumb's up.
Danny Lopez was the technician that came out and was very courteous and efficient! We were very pleased with the service. We will definitely use Hiniker plumbing services for future needs!
Thank you!
-Cindy
Bill from Hiniker Plumbing just finished a job at our home and we would recommend him and the company to anyone looking for excellent customer service, professional and quality work, all at a great price. The company was easy to contact and always responded promptly whether it was during business hours or not. Bill was honest, punctual, professional, and did an exceptional job fixing our leak and replacing our faucet.
I want to thank Danny and Marco from Hiniker plumbing, they came out arrived on time and fixed my clogged toilet in about 5 minutes only charged me a minimal fee and they were both so sweet and professional. I will for sure call them again if I need any plumbing help
Plumbing problems during the holidays suck!! HOWEVER Hiniker literally saved the day!! Mr. Bill and Brandon got here early as promised (Christmas eve day) and assessed the problem with my moms plumbing and were done in a couple of hours. The work that needed to be done as well as the options and the cost were communicated effectively and was well worth the money!! I would definitely recommend Hiniker to any homeowner experiencing plumbing issues. Mr Bill and Brandon saved the day today. Thank you
Arrived very fast, on Memorial Day! Explained nature of problem, and fixed problem quick and was polite. Also accepted credit card as payment (mastercard) which was a plus!
We had a clogged toilet backing up to the bathtub and Hiniker's was the 2nd plumber we called but they actually answered the phone, unlike the first one.
We were told all of their trucks were out and since we have two other bathrooms, we were willing to wait til the next morning. Clayton came out as promised the next morning. He explained everything that he was doing as he worked and also gave us plumbing tips. After a fair amount of work, Clayton was able to clear the clog and get us back to normal.
Clayton was professional, straight forward and charged a fair price. We will most certainly call Hiniker's back out again should we ever need plumbing service.
It's rarely a pleasant experience that leads you to need a plumber but this company makes a not so great situation not so bad. We recently had a big problem with our 62 year old pipes that needed quick repair. I knew just who to call. Louis, Rick and Marco worked hard, did a great job and had smiles the whole time. Next time I need a plumbing expert, I won't hesitate to call Hiniker Plumbing again.
I've used Hiniker Plumbing twice this month. Once for a shower leak and another to clean my drains. Both times the plumber, Matt, was on time and extremely professional. Setting up an appointment was very simple and I received text messages and emails to keep me posted. I highly recommend Hiniker plumbing to anyone looking for an honest and reliable plumber.
I called Hiniker Plumbing on a Friday afternoon before a holiday weekend and wasn't certain that I would be able to get anyone to my house to fix our water heater that day. Well, I was told that Louie would be there within the hour and he was right on time. We ended up needing a new hot water heater and all valves replaced. He got right to work and was extremely friendly throughout the entire process. After he finished, he explained everything to us was extremely knowledgeable. I also appreciate that he stayed late on a Friday night to finish the job and make sure everything was in working order. We will definitely use Hiniker again for our plumbing needs. Thank you!
Julie C.
12/02/2017 12:00:00 SA
What a great company!! This will be our plumbing company from now on. Had the part we needed, Gary was on time and very pleasant. Best of all fixed our water heater in no time. Thanks Gary!!
Jerry K.
01/04/2019 12:00:00 SA
Our home is only 3 years old, but do to the hard water in our area a few issues have cropped up. Read yelp reviews and called Hiniker, Luis was sent this morning.
1) He was on time and I must say very personable.
2) The issues were diagnosed quickly -- had to replace the pressure regulator and a cartridge in the fixture of one bath tub -- if not done the consequences could have been dire.
3) Luis did everything quickly and efficiently.
Without any hesitation, we will call Hiniker for all plumbing needs from now on. And will request Luis as the technician.
We had issues with our main line. Over the course of 2 weeks we dealt with a lot of plumbers, THANK GOD for Hiniker, Danny and his helper were the BEST! BEST PRICE by hundreds of dollars. We had bids at double what Hiniker gave us. The guys were clean, respectful, did the job as they said they would. I can honestly say this company is THE LAST HONEST PLUMBER. Thank you for the professionalism and great job!
Yolanda B.
07/11/2017 12:00:00 SA
In Monday afternoon I requested a quote to repair a leaking valve. It was the valve to shut the water off to the house and it had been leaking for a week. I received a response from Damien, the owner, within an hour. He sent Jeff Tuesday afternoon to complete the repairs. Jeff was very knowledgeable and explained what was needed to complete the repair. Jeff replaced the old ball valve and pressure regulator in less than an hour!
Courtesy, knowledgeable, and fast service! What more can you ask for? Thanks Jeff and Hiniker Plumbing. This homeowner is very grateful.
Amy C.
05/12/2017 12:00:00 SA
Excellent and I mean EXCELLENT service! We were without hot water and realized that our boiler had finally kicked it. After calling around, (waste of time btw) Hiniker Plumbing was clearly the way to go! They had offered same day service, but we opted for the next morning, wherein they arrived promptly and started working right away. Within the hour we had hot water running through the house again and it was as if though nothing had happened. The area in the garage, where the boiler is stored, seemed cleaner after he was done and the old boiler was nowhere to be seen. Professionalism was consistently displayed from the first phone call to Gary all the way to the follow up call from a customer service representative who only wanted to make sure we had been completely satisfied with their work. We absolutely were and happily recommend Hiniker Plumbing to any and everyone. Thank you again!
I called three plumbers to get a quote on a hydro jet job for my clogged kitchen sink. Gary Hiniker was the least expensive and was able to come out immediately. We were very happy and satisfied with the job. Gary was quite knowledgeable; did a great job; very professional; clean and well-organized. I highly recommend Hiniker Plumbing, honest and dependable.
Thanks for speedy service on a Sunday. Gary was out to my house about 10 minutes after I called. Turns out we are neighbors. Nice guy too.
Elaine Marie G.
1/18/2016
Our new home has developed an odd smell. A musty, damp smell. We suspect we have a leak under the kitchen sink (the smell is only in kitchen area). Working with our Home warranty insurance company, Old Republic, they sent out 3 incompetent plumbers. Hiniker Plumbing was the 4th plumber to look at our plumbing situation. Unfortunately, he was not able to fit in our crawl space, not many ppl can, it's too narrow. He did his best. We appreciate that he came out and grateful he notified Old Republic that in fact we have a leak. He was not able to fix our problem (due to no crawl space access), but he helped confirm what we suspected, a leak. Based on his professionalism I would recommend him.
scam. i reported this thief to better business bureau. please be aware of this company. they will invoice you for work they have not done.
Professional and timely service. Luis was very helpful and went over and above for us. Thanks for excellent work.
Dina L.
04/03/2018 12:00:00 SA
James and Louie, what a great team! The first word that comes to mind is integrity. These two make a great coordinated team. I said that twice for a reason :)
I wouldn't recommend anyone else to jackhammer your homes slab!
We had a kitchen sink with a slow drain and they snaked and got stuck at about 25 feet or so, then they brought in a camera, a detector of some sort and found the stopping point.
Our 2 inch drain pipe had been crushed underneath a bedroom and required quite an excavation to remove the bad and replace. Two long days of jackhammering, digging though rocky dirt and sawing through....it wasn't an easy job, but James and Louie persevered with professionalism and grit.
Very personable men with great character . James is awesome, he advised me on how to approach my insurance adjuster, and with his advice I was fully reimbursed...Thank you James!
Louie is very respectful (of seniors) lol! He was very respectful to insure that my property was protected from damage due to the heavy nature of the job.
Two very hard working men, tow very respectful men, two men who I would 100% recommend to get the job done.
Gary highly recommended these two men, and said I would be pleased with them...he was right!
Thank you James and Louie, and God bless.
Tom G.
09/01/2018 12:00:00 SA
Honesty? Check! Integrity, Check! What people do, is what they would like, to believe they are. What people do is who they are!
Gary Hiniker embodies the meaning of real folk. He doesnt just talk about doing the right thing. He does it.
After some initial challanges. He fixed our issues better than ever. Hi quality work and materials all the way.
Danny was put in charge of the job and after some initial instruction, and encouragement, from Gary, supervised the crew and exceeded what any reasonable person could expect. Thanks to Gary, Danny and everyone else involved!
These guys really are great! I had a leaky tub and 2 other hardware issues in other bathrooms. Not an emergency but they were here in a few hours after I made my call. Excellent service and fair pricing. Highest recommendation from me.
Lauren E.
04/05/2017 12:00:00 SA
Grateful to have found Gary this evening when there was nobody else available to come to my house and clear my main line. I know it's hard to find services like this after standard business hours, but I was getting super frustrated that every number I called was a dead end. Within 30 minutes of calling and asking about availability, he was showing up at my home and solving the problem. Very appreciative for that!
When others said they were unable to fix my problem, and when others said, their first available, appointment was 10 days out, and when others said my home warranty, didn't cover my plumbing pipes ;Hiniker plumbing said no problem I'll be there today .I live in a very old historic house And have had many plumbing issues, but Hiniker plumbing has always come through quickly and been able to fix every single problem.
Donell Griffin was great! Courteous, clean, quick repair of our hot water heater at a reasonable price.
Lou came out today to repair a leaking hose bib, and I could not be more impressed with his pleasant demeanor and his quick and efficient repair jobs. One I knew about, which necessitated the call, and one he brought to my attention regarding the bib he found leaking at the water cutoff. He explained the correct cutoff operation of the back-flow regulator that my irrigation contractors had recently installed, he did a walkthrough of all the outdoor fixtures, and he came out in the middle of a Covid-19 scare wearing a serious respiration mask that I hope with great sincerity keeps him healthy and safe, because we need a lot more folks like him around to take care of our plumbing as so many other things in the world are falling apart. I have used Hiniker Plumbing exclusively since the first time Gary Hiniker came and rescued us from my handiwork a few years ago, and nothing about this visit gave me anything but the desire to keep doing so.
Darlene B.
02/04/2017 12:00:00 SA
My water heating was leaking after a family friend lifted the valve thinking he could fix it. I found Hiniker Plumbing on Yelp, they had great reviews. Gary came right over and explained to me that my water heater needed replacement because the leak would be an easy fix, however the unit was installed incorrectly and was a complete hazard. Gary pointed out other hazards and I agreed it needed replacing for my family's safety. I just purchased my home about six months ago, Gary explained to me the home sale shouldn't have gone through with the unit the way it was. He replaced my water heater with the correct one for my home. He encouraged me to take pictures of the water heater before he replaced it and notify my real estate agent of the shotty inspection I received. Gary is knowledgeable, friendly and has honest pricing. He knows his stuff and he is an honest plumber! I will DEFINITELY use them again for my plumbing needs.
Paula E.
05/11/2018 12:00:00 SA
My water heater sprung a leak last night, ruining our laminated flooring before we knew what hit us. Needless to say, I was upset and pressed for time to do much research, so Yelp helped me find Hiniker Plumbing - yay!
Office manager was super friendly and efficient (sorry, I forgot her name) and plumber Bill Hernandez was awesome. He could have easily sold me a new water heater since mine was over 30 years old. However, it only had a leaky pipe, which he quickly replaced. I told him about two other issues, and he explained how to handle them myself. Wow! This guy could have taken me for hundreds of dollars, but only charged me for the service call. I am beyond impressed.
I do plan to replace my heater (30+ years is really pushing the envelope) and move it to the garage, plus a few other plumbing updates. Hiniker will definitely be the one doing the work!
My wife's shower was stopped up for months. We've had several experienced plumbers out who all said the 100 year old p-trap was rotten and we needed new piping. The estimates were between $1800 and $8000. Danny from Hiniker came out for another estimate today. He talked me into trying to snake it again. He found an old shampoo cap that was blocking the pipe. It was a miracle. Danny is great. Saved the day. I won't use anyone but Hiniker. They truly are the last honest plumbers. Thank you.
Fantastic, fair and honest service! What more could you ask for? He came in and fixed our issues in less than an hour! Its not easy these days to find good help and thats exactly what you get with Hiniker Plumbing. We will continue to rely on Hiniker for all of our plumbing issues! A+++
Ana G.
08/10/2019 12:00:00 SA
Very satisfied with the service. I had another company start the work but could not complete it. I am a repeat customer of Hiniker plumbing. I made the phone call and they were here within the hour. Danny was great solved all of my problems with efficiency. Very professional, would hire again. I highly recommend Hiniker plumbing.
M P.
11/07/2017 12:00:00 SA
Saturday evening about 7pm our main drain decided to plug up and back up into the tub & shower. After trying to remedy the problem and failing we called Hiniker Plumbing. Gary (owner) arrived about an hour later. He cleaned out the main drain with his power snake within a few minutes. We really appreciated his arriving when promised and he was friendly and professional. We called this company because of the great reviews and highly recommend them.
I was in desperate need of a plumber. Hiniker Plumbing Answered my call on a Sunday morning. Told me they would have a plumber here between one and two. I receive texts when the plumber was in route. The plumber that came to my house was Bill. FANTASTIC is not a good enough description of him or the work he did. I paid a fair price for a Sunday afternoon job. These guys saved my life. Anybody that's out there married knows what I mean.
Danny came by quickly, scheduling for the next day, where others wanted to wait until the weekend to even stop by to give a quote. He was was professional, quickly fixed the issue, he was friendly the entire time, andeven took a look at some other issues we had with out missing a beat. Hopefully we never have to use a plumber again, but if we do we are definitely going with him again.
Dennas W.
03/06/2019 12:00:00 SA
I'm very impressed with this company. I can see why they have a five star rating. Rick was my technician and aside from the plumbing issues I was having, it rained down so hard and actually hailed for a bit. He continued to do his job and was always hoping for the best. He was genuinely happy when something went well for me.
All said and done my wallet was lighter and I felt that it was not just worth it but was a good deal.
Keep up the good work.
Margaret D.
09/02/2015 12:00:00 SA
I have used other plumbers in the past, but Hiniker Plumbing is the best. Gary arrives when he said he would, and is honest about not being able to make it on the day you call if his schedule is already full. He cleared all the drains that were running slow carefully, but expediaently. He explained everything he was doing and why, and also what to expect. He did not try to sell me services I did not need. My time is precious and I really appreciate it when a service person is on time. I would definitely recommend him to anyone looking for a good, honest plumber. I will certainly call him the next time I need a plumber!
Hiniker always comes through. We've been using Hiniker since we moved to Riverside over 5 years ago for BIG and small projects. Every time has been stellar. Timely and professional. From top to bottom, Hiniker always delivers. Ask for Danny, a true expert and professional.
This company is honest, no hidden fees, hard workers making sure you are getting the result you need! They're definitely, at the top pick when resolving my plumbing needs!
Nick M.
10/07/2019 12:00:00 SA
Lou (Louie) came over to our house this past weekend to make several repairs for us. They were able to schedule and come over same day. The largest repair was a faulty water pressure regulator. It was a big project but he handled it and all the other repairs like a pro. He was very courteous and diligent in his work. Will definitely use Lou and Hiniker Plumbing again. Thank you!
FINALLY a company that actually knows what they are doing ! My plumber Rick came out the same day as another plumber came out and fixed my issue ! Other plumber quoted me an expensive alternative to my problem. Rick not only came out and fixed my issue but guaranteed my problem to hold for a year. If not he will come back out no charge to correct whatever needs to be fixed. Great communication and friendly. Stop searching through yelp for plumbers and just call Hiniker Plumbing you WONT be sorry. Thanks Rick !
T R.
06/12/2020 12:00:00 SA
Everyone is a good contractor when things go perfectly. Hiniker Plumbing is a standup honest company that will see your job through to the end. Regardless of obstacles encountered along the way, they'll get it done. Gary is extremely knowledgeable and professional. I've been using this company for almost ten years. I'm never anything but 100% satisfied. As long as they're around, they'll have my business.
Woke up to a clogged kitchen sink. Called and left messages for four other plumbers recommended on Yelp. Hiniker Plumbing - I called and they had a plumber out within 30 minutes. Professional, great service. Definitely recommend!
Janine C.
06/02/2020 12:00:00 SA
Gary, the owner, came in record time (and on time) to diagnose and treat our intermittently clogging toilets. He was terrific. Explained everything thoroughly, ran a video camera down to the street, and then flushed the incredible amount of build-up (40 years' worth) in our drain with a fancy high-powered water jet that really got the job done. Even showed us the before/after video as he was doing it! We felt his price was reasonable for what was done, considering the high tech equipment used. Toilets flush great now! Thanks, Gary. We'll definitely use your firm again.
Excellent excellent service! Went with Hiniker because of all the great reviews and we were not disappointed. Called yesterday to have someone come out as soon as they could. They scheduled someone to come between 2-3 and today and he was here a little before 2. We had Jeffrey and he was very professional and efficient. He took care of our issues in under 30mins.
The only thing I would say is, I wish we were notified he was on his way.
But other than that, we would definitely use them again. I'm a new to home repairs stuff but according to my dad they were reasonable in price.
From the first call to Victoria and all the follow up from Tina, I could not have asked for more support during a hot water slab leak. The hero's here are James and Louis, prompt, professional, and all around great guys. I had the option to cash out and use Hiniker or go with a recommended plumber from my home warranty company. It was a no brainer, I have used Hiniker for all my plumbing needs for 10 years and I wouldn't trust anyone else. Gary and his team are honest and reliable!!! Great job James and Louis!!!! ~Adrienne :)
Tiffany V.
05/06/2020 12:00:00 SA
I cant say enough good things about this company as this is the 3rd time we have called them. We had a main leak after 5pm. Customer service was very knowledgeable. We were able to send pics over. They quoted the cost upfront over the phone, the pricing is very reasonable and the owner arrived within 20 minutes! They don't cut corners and they use the best materials.
This company has a mom and pop feel, all the the employees and staff are super friendly. I always get a good vibe from them.
Thank You!!!
Great service! Just had Gary come out and he fixed my sewer line and was very honest friendly and reasonable. I will
Definitely call him back and I highly recommend this plumber! Gave me information for future and very professional. Thank you! Hard to find a good plumber without all the extra costs and worry! Th j you Gary!
So if you're looking for great plumbing service this is you're company. This is my third time using them great work. Great service starting with my phone call to them that I need help right away and they fitted me in .........THANK YOU
Had Gary Himself out at my house tonight! Had a clogged main line. I had a different company out for the same reason about two weeks ago that didn't fix the problem. Gary was super awesome, friendly guy. He came out pretty late to help me out. Gary was very knowledgeable and knew that snaking my drain wasn't going to fix the problem. Within a few minutes he had it figured out and we were good as new. Great great service. I would definitely recommend Hiniker to anyone I knew. I only wish I would have listened to my friend 2 weeks ago and had him come out the first time!
Great service! Returned my message within minutes and were at my house the following morning since it was a somewhat urgent repair. Very thorough and explains everything so you understand what the problem is and how it was repaired. Not only did they fix the problem that I contacted them about, but Gary diagnosed and corrected what the cause was for many of the plumbing issues we were having. Will definitely be using them again in the future and would recommend to anyone.
My toilet leaked into the hardwood flooring. Call Gary and scheduled an appointment. Gary came to my house as scheduled. He removed the toilet and sure enough it was the wax seal. Gary explained how he would do it right permanently by using two wax seals due to the raised flooring to provide enough seals. Gary was courteous, professional and explained it thoroughly. He made sure it was fixed for good. I highly recommend Gary's work!
Very professional group, they arrived quick, identified the problem and did an amazing job.
I cant recommend these guys enough, Lou did amazing work!
Jeff came out on time and finished quickly. I called them based on their perfect reviews. He even had to go get parts and he still came back super fast to finish the job!
Glad I found them!
Megan V.
04/10/2017 12:00:00 SA
Best plumbing service ever. Jeff did a great job. Fit us in between calls, super fast, friendly., professional. Will only use them in the future. Five stars
Waited for hours to get help. Poor communication. Told me (hours later) they were needing photos of my outdoor sprinkler and under sink filter. Then needing to come by later in dat for estimate only. Before they would come do the job. I'm going to miss my meeting and late for work on account of this.
So far, NOT RECOMMENDED...
We have used this company for a few years now. They respond quickly and their service has always been excellent.
Mo M.
11/08/2014 12:00:00 SA
quick, very responsive and got the job done and showed up on time. what more can you ask for?
Gary answered my call at 7am to fix a leak on the water heater. He came the same day and fixed it for a fair price. I would recommend using this business for your plumbing issues.
Mj M.
03/06/2018 12:00:00 SA
Bill Hernenadez arrived 10 minutes before appointment. Did the job in less than 5 mins.. a lego toy out of the toilet bowl.. thank you very much. Highly recommend this awesome plumbing service. Thanks Bill!
Thank you Matt for doing a great job installing my new water heater. Very professional and great work.
Mirla G.
04/03/2018 12:00:00 SA
Let me start off by saying, that if I could give Gary Hiniker Plumbing more stars, I definitely would! Its been a long time since I met a professional who loved his profession, provided excellent customer service, was honest and ethical. I would absolutely recommend anyone looking for a plumber who is knowledgable and provides excellent work to give Gary Hiniker Plumbing a call.
I recently experienced a stoppage in my home, which required immediate attention. I was finally able to get some plumbers out to my home, but my experience was unpleasant and extremely frustrating. They were unethical and appeared to have no idea of what exactly was causing the problem. They provided little information; however, were ready to charge quite a bit.
My husband I found Gary and he was a God sent. He resolved our issue, let us know what was happening every step of the way, his prices were totally fair and he responded to our call immediately. I have been recommending him to all my friends and family. Not only did he resolve our issue, but he went above and beyond our expectations. Thank you Gary!!!
Joseph B.
04/07/2020 12:00:00 SA
Awesome company. They came out quick to help fix some plumbing issues at our aging Veteran apartments at March Air Reserve Base. They did an incredible job and are very reasonable. Would definitely recommend. We have contracted many other plumbing companies throughout the years but none were as awesome and as excellent as Hiniker!
I'm a little late on this review but I really loved the customer service provided. I can't remember his name but his wife was due with a babygirl any day... well he fixed a valve for us and it really seemed like we had a friend just casually repairing it for us. The price was great and the fact that they came out the same day I called was even better. I will definitely keep them in mind next time I have any repairs because you guys are awesome...thank you again.
S. C.
03/07/2017 12:00:00 SA
Came over and took care of our pluming issue within 30 mins of calling. Very professional and knowledgeable! Would highly recommend!
Front desk personnel was rude and condescending. I did not appreciate her poor customer service.
Rick and Darnel worked hard in the hot sun and I appreciate their hard work. They were friendly, fast working, and accommodating! However, our risers were not placed in the ideal place and did not disclose other options with us about riser placement. I would have liked to know our options.
I plan to talk with the owner to give feedback and seek clarification on the project.
Once again Hiniker to the rescue! We had a leaking water main in the concrete. Hiniker was very professional on the call in arranging the appointment. Rick showed up on time, was also very professional and courteous. He explained the process and costs, kept me informed of everything and was excellent at everything he did. I am very happy Rick was sent out today and am very pleased with the work performed.
I recommend and would recommend everyone to contact them and ask for Rick.
Thank you so much for taking care of our issue today!
Earnest M.
07/08/2020 12:00:00 SA
Danny and Marco came to my house for a simple estimation. After explaining to him what I wanted done, he clarified the pieces that needed to be changed, why they needed to be change and the process to change it.
I had been quotes for the quite more and Danny was able to give me a good price. I'd definitely recommend this company.
Gregg D.
06/07/2021 12:00:00 SA
Gary Hiniker still has not given me an estimate since last week. It's a simple question: how much would you charge to replace the wall mount faucet in the garage? Most places have established rates for a service call, hourly rate etc.. I already bought a new, simple faucet. I could send photos of the current one and the new one also. We were texting back and forth for a while, but now he is totally unresponsive. However, he could have said:
1. 1 million dollars
2. I'm too busy
3. I already make too much money
4. I'm not interested in dinky little jobs like yours
5. Grand Terrace is too far from Riverside
6. I'm afraid of Covid-19
7. I don't have enough gas money.
8. My tools were stolen
9. My license got suspended again
10. I don't know how to do it
Why does he call himself the last honest plumber?
One of the toilets in my home kept running water, and the flush valve broke. In an effort to fix it ourselves, it caused an impromptu waterfall in my bathroom. LoL Frustrated, I came on yelp to find a plumber in my neighborhood. That's how I found Hiniker Plumbing. Gary was very professional over the phone, and because I felt like I might have to build an ark because water was getting everywhere, he was at my home within a half an hour. He assessed the problem, and addressed any and all of my concerns. He also checked other things that I needed to repair and explained thoroughly and honestly why I should. It's things like that, that show good character. So thanks again Gary, for all of your help. You have definitely made a stressful situation a whole lot easier to deal with!
Paul W.
06/03/2016 12:00:00 SA
Great service. Called for the repair of a leaking shower. He found the problem quickly and made the necessary repairs. He also noticed a few minor issues and corrected them as well, all for a reasonable price.
My mom had kitchen sink faucet and garbage disposal leak for a week and getting worse. I called Hiniker Plumbing and Bill came out and replaced our kitchen faucet to stainless steel and replaced garbage disposal and it's better than ever! Fast and efficient. Works like a charm and space saving. Thanks!
Yesterday I called Hiniker plumbing for a water heater issue, I havent had the work done yet but I just wanted to give a big thank you to Luis. He was great and so informative. He was great, polite, clean, explained plumbing so that I could understand ( cuz I know nothing lol). Also the girls that answer the phones sorry I didn't catch their names, point being that there's nothing better than great customer service especially today's day in age where its no longer the norm.
Bill was our plumber. He was easy to work with and very communicative throughout the whole process. He took his time and gave us a camera scope of our main line due to our issues of backing up. He explained everything that we noticed on the screen with patience and with words a non-plumber would understand. Thanks for everything Bill!
Inge W.
09/01/2016 12:00:00 SA
I'm so happy that I called Hiniker plumbing for my plumbing repair. A pipe started spraying water and I had to shut the water off to the entire house until it was fixed. Gary Hiniker came to the house within 2 hours of my call and did a perfect repair. He is professional, courteous, on time and very efficient. I will definitely use him again for all my plumbing needs!
Galina S.
10/12/2012 12:00:00 SA
It is true, he is an honest plumber. I had one plumber quote me$500 to align the newly installed faucet to the tile. Gary told me that all that was needed was a spacer, saved me all that money. He did a lot of other plumbing for me for a reasonable price. There are a lot of unscrupulous plumbers out there, thank God I found Gary, highly recommend him and will be using him for all my plumbing issues.
Was having issues with my bathtub faucet--wasn't sure if we had just lost a washer or if we had other issues. Danny was able to come out within a couple days, diagnosed the issue (cartridge went bad), and fixed it within 20 minutes. As far as the service itself goes, everything checks out.
But I did feel the bill was too high given the time spent on service. I'll probably try a smaller company for my next plumbing job.
Very nice guy and honest pricing. I have used him several times now, Very reliable!! Water heater problem fixed this time and whenever I need a plumber, I will call Gary!
Called them up to have more work done. Again they took care of the problem and even accessed a separate issue I was having. Both job taken care of on the spot. These guys do great work.
Thank you Lou and Hiniker Plumbing! So glad to find a decent, honest plumber. Lou checked the pressure regulator of my home and the pressure was way too high. He installed a new 3/4 pressure regulator (factory set at 50 PSI). The meter does not lie--it was too high, but now I have peace of mind. He also installed a new toilet to replace the old toilet. Thank you Louie and I will be calling you for any other plumbing needs in the future. So grateful to find a sincere plumber who goes out of his way to do a great job. This is the second time I dealt with this company and they all seem to have the same personality--knowledgeable, honest, great work and friendly.
Lucy I.
10/03/2018 12:00:00 SA
Jeff came in today and I'm glad he showed up. I would highly recommend him for any of your plumbing needs. Everything was explained thoroughly. Excellent customer service by Jeff.
Hiniker Plumbing is awesome. I called them last Wednesday morning about my over 10 year old water heater not sustaining the pilot light. The representative who answered the call was very pleasant in answering my questions and within the hour, 2 kind knowledgeable gentlemen, Eric and Clayton, were at my front door. They assessed the water heater together and identified the problem. The problem was able to be resolved on my lunch break! I waited a week to give my review to make sure there was consistency of my water heater functioning. It is and I am extremely pleased with their work. I will definitely be using the water heater and refrigerator business card magnets they gave me for any future service needs. Thank you.
Today I called Hiniker Plumbing because I had a main water line leak. I called them at about 8:30 am and was able to set up an appointment immediately! They were at my home super fast and took care of the problem in no time! They were super professional and cleaned up after themselves. I absolutely recommend Hiniker Plumbing to everyone!
Awesome company, I found them on yelp and called to request a quote to flush my tankless water heater due to a malfunction it was having. The Woman who helped me when I called on 12/28/20 was an absolute blessing! She said they could schedule an appointment to service the tankless water heater but then asked me about 4-5 questions pertaining to the water heater and expressed a genuine care about my current plumbing issue I was facing. This was an example of a Company and employee going the extra mile! I will remember the excellent customer service and refer them to anyone who ask for a Plumbing reference in the area.
Thank you,
After reading the favorable reviews I called Hiniker plumbing on a Saturday afternoon and arranged for Gary to come out to my rental property to repair a leak the following day , when he came he said there was a sub concrete leak under the floor and it would cost somewhere around 1,400 to 1,600 dollars to repair but could not be sure how extensive the damage until he opened the floor. I agreed to this as it sounded like I needed to address this right away! I was not in a position to call numerous plumbers and schedule estimates when my tenant needs water. Monday he sent two guys out and they did open the back of the wall and a small area of flooring approximately 8 in by 12in in total and repaired the pin hole leak and were finished in less than two hours at a cost to me of 1,600.00 .
Thats 800.00 dollars per hour!!!!. Unfortunately when you need a plumber your usually not in a position to shop their work and I think this plumber knows it!!
Hannah B.
10/10/2019 12:00:00 SA
Lou came by to give a quote on a gas line repair. He was very professional and thorough. Unfortunately, he was not able to help with the repair because of the size of our crawl space, but he gave me as much information as he could, so I could find another plumber to fix my issue.
Jason S.
11/02/2019 12:00:00 SA
I had a clog under my kitchen sink in the drain line. Gary came out on Saturday and fixed the issue in about 20 minutes at a reasonable rate. Excellent and quick service.
Kerry S.
09/04/2018 12:00:00 SA
Called Hiniker Plumbing this morning. Had a leaking shower valve and needed 2 new toilet flappers. Bill was out in about 90 minutes, knew exactly what to do. He was a super nice guy and super quick!! I will use Hiniker from now on!! :)
C E.
09/08/2019 12:00:00 SA
Luis came out and was super nice and informative. He was a pro and fixed it quick. They have awesome communication. I will def use this company for all my plumbing needs. Luis snaked our main line.
Unbelievable service, from the very pleasant Desiree calling to keep you updated, to James and Clayton showing me the problem and walking me through the repair, at a VERY Reasonable price , then showing me the repairs were successful and the old damaged parts, We would Highly recommend Hiniker plumbing
My water heater was leaking and needed to be replaced. Lou, from Hiniker plumbing was across the street at a neighbors and came over to look at it. 4 hours later i had a new water heater installed.
Beauty F.
02/09/2017 12:00:00 SA
Excellent honest service!!! Quick, neat and efficient. I would highly recommend. I called on a Saturday late in the afternoon and they were able to fit me in to accommodate my schedule. Very affordable pricing.
Gabriel R.
11/04/2020 12:00:00 SA
Luis has come out to fix a number things at my house over the years and has always been extremely responsive and always recommends the most cost effective fix. I had another small issue today and Luis came through again.
Justin G.
01/05/2020 12:00:00 SA
We called Hiniker plumbing out to take care of three leaks we had. One indoor and two outdoor. Our plumber was named Lou. He arrived early, was very friendly, knowledgeable about our plumbing issue, and super helpful. Service was reasonably priced. We would recommend to friends and family.
Wenjing H.
11/01/2019 12:00:00 SA
Great service! I'm a real estate agent and I work with different plumbers. Hiniker Plumbing is definitely the best! They are super fast and even have tracking informations sent to your phone, so you'll know when technician set off and when they can come to your house. The technician is also very polite and professional! Highly recommend!
Steven L.
03/04/2018 12:00:00 SA
Bill came by and gave an estimate to have a pressure relief valve installed. We had some pipes knocking due to our pressure being too high. We were able to schedule the job the next day and he knocked it out in the amount of time he said he would. You can tell he took pride in his work and left the work area cleaner than before the job.
Stacey H.
01/03/2020 12:00:00 SA
Just had Hiniker out again for another plumbing issue. They sent Luis and this guy was super awesome and helpful. He walked me through everything and had excellent suggestions. Hiniker plumbing is the only plumbing company I will ever use. Thanks for another great service experience!
So I called Hinker plumbing and they sent out the nicest 2 guys within an hour. My mom was watching the kids this weekend and my little one who has Autism flushed a candle down the toilet, thus clogging the toilet. My husband I went to Vegas this weekend to celebrate him retiring from the Airforce after 22 years of service. So it really sucked to come home to a clogged toilet and with the holiday the kids were quite active. After completing the job, the man who shook my hand and said this one was on him. He said please tell your husband thank you for his service. I gave him a hug and almost cried. He said that it was small job and that he wanted to something nice for a veteran because he appreciates all the sacrifices veterans make.There are good people in this world and this is a great company. If you are need of a honest, caring, and professional plumbing service look no further than this organization.
Thank you from the Haug Family
Amazing customer service on a last minute Sunday plumbing issue. Main line was blocked we tried 2 other plumbers, both said we can't help. 1 other company promised then showed up 4 hrs later and refused to fix it. Hiniker was the only company that was understanding and on time and arrived with the right equipment for the job.
I won't ever use another plumber.
Thanks Gary & Jeff, A+++++ work ethic
John R.
03/01/2019 12:00:00 SA
I appreciated you reaching out and making things right. I will be calling Hinkler Plumbing for my next plumbing repair. Thank You.
Erica G.
10/11/2021 12:00:00 SA
Second time using Hiniker Plumbing. The first time was to install a new toilet and they did such a great job that we decided to use them again to replace the shut-off valves for our washer and dryer because they were old and leaking. Donell came out for our second service and he was great (extremely professional and polite too)! He was able to do the job well and in a timely manner. Communication is great from start to finish and they are good about sending you a text alert ahead of their arrival so there are no surprises. We will definitely continue to use this company for our plumbing needs!
Very impressed with this company. Bill was excellent. He showed up within the time frame they said he would. He was very friendly, fast and accurate in fixing our plumbing issues. I would recommend this company to anyone seeking excellent service. If I could give them 10 stars I would. Very pleased. Keep up the good work!
Kristyn U.
02/10/2020 12:00:00 SA
I had a referral from a friend to call Hiniker Plumbing for a slab leak. We had a slab leak, and a quote from another company was enough for a car! So I called Hiniker Plumbing and they told me the first company was going to re pipe an area that was not involved! They did a great job for 1/5 the cost of the cheaters! I AM SO GLAD I CALLED THIS HONEST PLUMBING COMPANY; Hiniker Plumbing. Bonus, they cleaned up too!
While creating a pallet wall on our back patio, we accidentally drilled into a pipe. After hours of attempting to fix it on our own, we called about 5:00pm on Saturday. Several plumbing companies were closed and not answering their phones, but Gary was quick to respond and give us an estimate. He arrived in about 30 minutes, and fixed the pipe within 30 minutes! We couldn't believe how easy he made it look. Friendly guy, very professional. Would call him again for sure.
R E.
10/05/2019 12:00:00 SA
This is my go to plumber! I used them over a year ago when I had a plumbing issue. Had just moved to the area and had no idea who to call. After reviewing comments on YELP, I called Hiniker Plumbing. I had a wonderful experience with the technician who came out. He didn't try to upsell anything. He fixed the problem timely and had a great attitude.
FF to today. I was hearing noise when I turned outside water on. I'd been putting it off but today I decided to try getting the problem taken care of. Left a message for Hiniker's & w/i 30 minutes they responded and came right out. I was very happy with the service today and the cost was reasonable. I had also left a message for another plumber but they never responded. Don't waste your time calling around. Just call Hiniker's! You will be glad you did!
Yelp reviewers, you saved me! Specifically, Hiniker Plumbing and their guy Bill saved me. It's 4:30pm, Saturday, the day before New Year's Eve, and the kitchen sink backs up! When we couldn't fix it, we went to Yelp. By about 5:30, Bill was there, and by 6:00pm. it was fixed. Bill was personable and professional, and thanks to him, Gary who manned the phone at Hiniker, and all you Yelpers, our New Year's Eve will be great!!
This company is just looking to make small problems a big pay out for them. We had two leaking showers and he quoted us $500 saying he has to put a hole in the wall and re-fabricate. That was a lie! Today I bought a $4 fixit part and my shower does not leak. Trying to ripoff your costumer for profit is not a good business practice and if I was anyone looking to do business with this company I would look elsewhere to a more honest business.
We were expecting Louis for an estimate, but when he got tied up at a job, Gary the owner himself showed up at the appointed time instead. Gary is punctual, courteous, clean, and pleasant to work with. It is evident he is an expert in his profession, takes pride in the quality of his work and ensures all the work that he does. Hiniker Plumbing does the job right, does not cut corners and delivers what they promise. Highly recommended.
Woke up one morning to find out I had no hot water. Seems the pilot light on the water heater went out. It took the Gas Company 3 days to come out and try to relight the pilot light. The Gas Company stated that the pilot light would not stay on and I probably had to replace the thermocouple. Searched Yelp and found Hiniker Plumbing. I spoke to Gary on the phone and told him what the problem was and he gave me an instant quote and an appointment for the next day. He showed up on time and fixed the water heater within 30 minutes. Knowledgeable, affordable, honest, and prompt. Would definitely use again.
James came out and fixed a main water line leak for me. His service was prompt and courteous. Will keep them in mind for any future needs.
Mr. Bill was professional, and honest. Quoted the job and finished exactly how he said he would. I couldn't be happier with the work Bill completed at the house. When my wife set up the appointment the receptionist was very friendly and helpful. I would definitely recommend these plumbers and if I need more work I will be calling and asking for Bill.
I called Gary to come hook up my kitchen faucet and drains after having new counters installed. Gary was so friendly. He called me to confirm our time the day before and was right on time. I was quoted a price from another plumber two days prior that was twice the amount Gary did the job for. It's great to know there are still people out there who aren't trying to just take all of your money!!!! Unfortunately, during our home remodel we have found too many people just looking to make some extra cash. I will definitely use Hiniker plumbing again if I ever need a plumber
Hiniker plumbing is an awsome, professional company. Having honest business is important in the world we live in today. When you find one, you want to hang on to them. I can confidently say that this company, and Jeff who represents it, will have my business in the future.
Let me start my saying how extremely happy and excited I am to have found such an awesome and amazing plumbing company!! The service tech that was sent to my house to repair a nagging water leak from an old style faucet (crane 1957) was hands down the BEST I have ever dealt with! He was very friendly and honest. My leak was getting worse by the day. I was concerned since it was such an oldie. However, Jeff Teich the plumber who came to my rescue went above and beyond and located the part needed to fix my problem! He was clean and courteous and in my opinion a very valuable asset to your company. Employees like these are few, far between and quite frankly hard to come by these days. Thank you so much for the top notch service I received today!!
Sincerely,
A very satisfied customer:)
Mia M.
02/02/2020 12:00:00 SA
Just want to recommend Gary Hiniker and Hiniker plumbing! He saved our Super Bowl party! Quick response, reasonable pricing, super knowledgeable and friendly!
Nate D.
08/07/2017 12:00:00 SA
Two weeks ago I got up to get ready for work only to find that our water heater no longer contained water and wasn't heating anything. We called our home warranty company to get the standard someone will call you in 24 hour speech then we remembered Hiniker Plumbing. We called Gary and in a few hours Jeff was at our house and dealing with the warranty company. Less than an hour after he got to our house Jeff had approval for our new water heater and began the installation. Jeff worked quick and professionally and was done in no time at all. We've used Hiniker Plumbing before and we will use them again. For an honest, quick, professional company that does superior work in record time call Hiniker Plumbing.
I had a leak in the down stairs bathroom. It was the main pipe for the entire houses very small in size but big in damage with the water that was coming out. It was behind the wall so that area had to be removed before the pipe could be fixed. The Plumber that came was great he cut the hole small just enough to get to the pipe. He fixed the pipe and made sure everything was ok before leaving. Great workman ship, was able to come earlier than expected and no mess was left. I would recommend him for sure.
Pat Skaggs
Riverside, Ca
Excellent service! Bought a fridge from Best buy and my house had the wrong water line fitting, so Best buy wouldn't even help me bring the fridge inside my house, which I paid for... I called Hiniker and asked if they could fix the water connection. I was told it would happen later in the day, was called back 10 minutes later, and they were at my house within an hour. The technicians were extremely friendly. Not only did they fix my water connection very quickly, but they also helped me bring my refrigerator inside the house, which they did not have to do. They also gave me some helpful information regarding the health of different parts of my water system. We'll definitely be using them again.
Bill came out to clean our washer drain pipe. He was very friendly and knowledgeable. Best of all, there were no surprises when we got the bill. They charged us what was quoted on the phone.
We will definitely call them against and ask for Bill.
So I called up another plumbing service here in Moreno Valley won't mention their name and they showed up with not the right tools to do the job and I took the day off to get my sink done
I ended up calling Jerry at Hiniker plumbing and told them my situation they showed up the same day with the right tools and was done in less than an hour! I'll be calling them for now on
Thanx you guys rock
John S.
10/12/2018 12:00:00 SA
Hiniker Plumbing you guys are awesome. Rick is truly a professional. This is the second time I've used this company and my first choice for repairs
Great response and work from Matt
Came out to unclog drain
Will recommend to everyone
Lou came in replaced piping to main water line and replaced outside faucet.
He was fast, cleaned up and answered all the questions we had. He was awesome. Thank you for such an amazing job. One more thing yes they are very honest. They have done work for us for my Mom and for my daughter. Would not call anyone else.
Thank you so much!!!!
Betty
Danny came and did a great job replacing my faucet and drain that had bee replaced twice this week by someone else
Luau L.
08/10/2018 12:00:00 SA
Like most folks we had a problem with our water heater and apparently no one wanted to take a cold shower. Mr. Bill stopped by at the time promised and was able to get us back in service. Chatted a bit with Mr. Bill on what other option would be available if things got worse and about work in general. Cool guy, straightforward and no BS. Like it says on the side of their trucks...
Julie W.
06/01/2020 12:00:00 SA
Gary, the owner, was the one that answered my panicked call over the weekend. I had overflowing toilets and a backed up shower. He told me what I needed to do until he arrived at my house. He put my mind at ease.
Gary arrived at my house at the time he said he would. He walked me through the problem, how he was going to fix it and the cost. Within an hour he had everything fixed, cleaned up and ready to go. He was very professional and left no mess for me to clean up.
I will definitely be recommending Hiniker Plumbing to my friends and family and be using them for any future plumbing needs.
Thank you Hiniker Plumbing!
Gerry was great!!!!
He came asap, he fixed, and his price was very fair.
I would definitely use and again.
George L.
07/09/2017 12:00:00 SA
I can't express how nice and patient Mr.Hiniker is, I called him on a Sunday night because I shut off the gas to my house and was having a hard time turning back the water heater. I called him after Trying for 2 hours to get it to turn back on because I know how much it cost to get a plumber out to my house. He gave me instructions on how to get it to work and was extremely patient with the process. I did as he told me and walllla it worked thanks so much anothe plumber would have driven to my home just to get paid and Mr. Hiniker did not. Now I will get a goodnight sleep knowing tomorrow morning I will have warm water running. Thanks so much!!!!
Mr.Bill H.
09/10/2018 12:00:00 SA
Mister Bill is probably one of the most down to earth and coolest plumbers you will ever meet in your life...EVER! Very loyal and dedicated to his trade , with an AMAZING work ethic. If you use this company please ask for Bill , you will not be disappointed!
Jeff's cool too...
Mr. Lou came and fixed a back up issue we were having. He came 5 minutes early versus having to wait. He was very professional and pulled 3 feet of roots from the outside plumbing which freed up the issues on the inside. We are very thankful for Mr. Lou and his explanation of what was going on. Great Service, Great customer Experience, and Great Work! Thank you Mr. Lou!!!
Fast service. So glad it was a quick fix. Gary was great, professional and very polite and knew exactly what to do. This business to stay on my contact list. Thanks guys!
After using a business you often find that the slogan doesn't really fit. That's definitely not the case with Hiniker Plumbing, The Last Honest Plumber. This one fits perfectly. I called Gary with a plumbing emergency late on a Sunday evening. Not only did he go out to the property within the hour, he diagnosed the problem correctly, and repaired it right away. Managing quite a few properties, I run across a lot of contractors, and it's been quite awhile since I've received the top notch honest service that I received from Hiniker Plumbing. I'll definitely be calling them again and again.
I recently used Hiniker Plumbing for a vent pipe leak. After contacting three other plumbing companies with no response, I contacted Hiniker, their response was immediate and the repair was completed the following day.
Their customer service was fabulous! I received a text letting me know Luis the plumber was on his way and he arrived promptly.
Luis was polite, professional and very Efficient.
I very much appreciated his complete explanation of the issue and what the process was to repair it.
Thank you Luis and Hiniker Plumbing for a great plumbing experience!!!
I will not hesitate to use you for any other plumbing needs. Thank you.Nywfub-sybra1-bebsof
I bought my home back in March of 2018. It is a 6 bedroom house and I rent out 5 of the bedrooms to other people. Everyone has access to a full kitchen and we constantly cook all different types of meals so a bunch of oil, fat and grease was going down the sink on a daily basis. Last Monday we noticed that the kitchen sink was clogged and there was standing water in both sinks at the kitchen. It was the day before Christmas Eve and I knew the first available appointment would be the next day after Christmas. I have no experience with clogged drains and Luis explained to me what could be causing the problem. He attempted to clear the blockage by snaking the line but it didn't fix the problem. He informed me that he needed to hydrojet the kitchen drain due to the heavy grease inside. He was able to fix the clogged sink and things are running perfectly smooth now. Luis was professional throughout his time at my home. He was very knowledgeable and answered all the questions I had regarding the benefits between snaking and hydrojetting the line. I recommend Hiniker Plumbing to anyone who are in need of a courteous and professional plumber.
Called Hiniker on a SUNDAY because I had an emergency repair with my water heater. The braided feeder line at the top blew a whole in it and was shooting water all over the garage. I called 4 plumbers and Hiniker was the only one that returned my call. Matt showed up within the hour and repaired my water heater. Would definitely recommend Hiniker to anyone and everyone. Thank you!!
I rarely post reviews but this was a must. We had a back up in our bathrooms and showers and needed a plumber to find out what was going on. The cleanout hole is in our garage and everything was coming out of there so we needed someone ASAP. I called 8 different plumbers and Hiniker plumber was the ONLY one that had so much Knowledge when I would ask questions. Julia (receptionist) had so much Knowledge about plumbing as if she was the one doing the work. If I going to spend some serious money,i wanted to know what they had to do and she answered all my questions. She assigned a man by the name of Gary to come out. She said he's going be early and made it priority for him to come the very next day at 9. He showed up at 830 And was able to figure out what was wrong, which was a broken pipe on the city side. Gary was the sweetest and made sure he was telling me what he was doing the whole time. He gave me some good advice on how to go about fixing it and with in 3 days the entire concrete was broken up, pipe was fixed and the concrete was replaced by the city. I will totally recommend HINIKER and definitely use them in the future.
Diane L.
12/02/2015 12:00:00 SA
We had a water leak in our master bedroom coming from our bathroom. They (Gary) came out to fix the problem charged the fee and the problem was never fixed. Had to come back out 2 days later and charged us another service fee of $95 for the same issue. They were hours late both times and had to be called to be reminded of our appointment. Very poor service, and very rude customer service all they want is your money. I will never use them again.
Mikelyn B.
04/05/2019 12:00:00 SA
Recently I was checking on a friend's house and walked in to water on the floor and water spewing from a pipe on the water heater. I couldn't turn the valve to turn the water off on the heater, so I tried to turn it off outside. The outside valve was an old gate valve and would not turn off. I called Hiniker and they said someone would be there within the hour. Forty minutes later, Rick came. He turned off the water to the heater. He determined that the pressure regulator had failed, allowing too much pressure in the water heater pipe where it also failed. He replaced the pipes outside with copper pipes, installed a new regulator and a new shut-off valve. He replaced the pipe inside and also determined the thermocouple was bad. All that and the pilot wouldn't stay lit. He determined the inside of the tank was flooded. We were going to let it dry out for a couple of days, but in the end with the owner's permission it was decided that a new one would be installed. All in all, they were there for about ten hours over two days. I was very impressed with the knowledge and professionalism of this young man. I snagged a business card from him and will call them in the future if anything goes wrong at my house. I highly recommend this business.
Excellent service. Called this morning and they came when I got off work. Fast and clean. So happy.
Christina S.
11/06/2019 12:00:00 SA
Called Hiniker on Monday to see if they could take a look at my two bathtub/showers due to constant drip age frok the faucets. I'm talking dripping occurring every 10 seconds and a significant amount of wasted water daily from both. The business was able to get me an appointment for the very next day (awesome) and even sent a text confirmation as well as the name of our technician.
Matt. Matt was our technician. Nice guy who was on time. Parked well into our front yard and not in the driveway which im still kind of confused about? But since our yard is nothing to write home about, it was not something I chose to be mad about and instead found the humor in it. Matt was not a bad tech, when he got to work he was on task and fixed the problem.
Two stars were removed for a few things:
#1. Initially dismissed the drips as normal leaking even though it was not (for the past week I have been filling gallon containers up with the water) but said he would take a look at it if we wanted. ~ sure enough when he took apart the handles he said the washers etc practically fell apart in his hands which was the cause of the drip. The internet had already gave me the suspicion that that was the cause as well.
#2. Not too clean. So dirt? Rust? I don't know what was left in the tub/shower after the repair. I don't understand why Matt didn't just take the shower hose attachment and, when testing the water for the drip, spray that gunk down the drain. It's not a big deal, just a minor detail, but I believe speaks a lot on tone of professionalism.
#3. The price. Everyone on here states they are reasonably priced. After looking online/angies list etc, I had a ballpark idea on how much it may cost. Using the price comparisons this company charged on the high end. Matt gave the quote after determining that he need to replace the seat and spring washers, the handles and the stem. We agreed because even if we said no we would be out the $125 service call - but he said with the repairs he would waive that. I don't believe in sharing contractor prices as I know every job is different but to give a ballpark idea this was around 3 times that amount. Like I said I looked around and knew it could cost this much as it was on the high end. I'm more so upset with the receipt which states what occurred during the job but not how much the materials were. It leaves me the customer to guess that materials were maybe $100 bucks and the rest was the hourly rate of the technician?? He was there two hours but at one point had to leave to gets parts and then come back.
All in all, I would hire this company again as the problem was fixed and in a timely fashion. I just see some things to improve on!
Ruthan S.
09/02/2020 12:00:00 SA
Needed to have a gas line disconnected to move a stove. Called Hiniker Plumbing, fit us into their schedule within the hour. Technician was pleasant and had the job done quickly. Will put Hiniker Plumbing in my favorites.
Fast, Affordable & GREAT service! I had been waiting 5 days to get my water heater fixed from Benjamin Franklin (Riverside) Plumbing - they had excuse after excuse about the delay & then hiked up the price 3x what they quoted. Gary @ HIniker came and fixed problem within 20 minutes. Truly is the last honest plumber!
Feom my initial call Hiniker plumbing was professional and quick to respond. I called in the morning and Danny came to the house by the afternoon. He diagnosed the problem and had it fixed in no time. I highly recommend them for all your plumbing needs!
Keoki D.
12/04/2019 12:00:00 SA
Really great honest plumber! Came by the house on a weekend, and within 45 minutes was able to snake out the entire drain clean. I would recommend this company to anyone!
After 3 years the same drain got clogged again, after the great experience that I had with Hiniker Plumbing I called them for service. Great communication, schedule the job for next working day. Technician showed in time but this time the asking price for using the snake was almost the same that I paid 3 years ago for hydro jetting and for the hydro jetting the asking price was 250% higher than I paid 3 years ago. Indeed, the tech did the job but the honesty is not any longer a part of this company. Sorry Gary, next time Ill be more careful in selecting the next plumber.
Nigel W.
06/08/2020 12:00:00 SA
Had a clog in my bathroom sink that I couldn't remove. Called Hiniker plumbing and quickly got an appointment for the next business day. Gary was on time and cleared the clog in less than 5 minutes, for a reasonable price. Overall, very pleased.
Very professional and great communication!
Was able to diagnose our issue and repair it in one visit! Locally owned and operated!
Arrived on time. Definitely will use again in the future!
I had water spots on the drywall in the garage and thought the upstairs bathroom had a leak. I also had a toilet running that I tried to fix numerous times but couldn't get it. Gary arrived and inspected the water spots on the drywall and the upstairs bathroom and said there did not appear to be a leak. He fixed my running toilet with no issues. I had no issues with Gary. He was polite and only charged $125 which I thought was reasonable. I recommend.
Rick A.
08/07/2018 12:00:00 SA
Had $1,500+ work done. I'm sure this is a good company, my installer and his helper is what I'm not happy with ( I won't name them ) it's the way he did the work. Whatever was easy for him not about my home and the cost to me to replace wood, drywall and perfectly good sink and ice maker hoses. To bad liked the company.
08/09/2018 I was contacted by Hiniker after posting my review, they were truly concerned about my issues and went above and beyond to make me happy. I won't say what they did only because I don't want customers complaining just because they want something for nothing. I was right, Hiniker is a great family company I would use them again and recommend to my friends. I changed my two stars to five because that is what they deserve.
I would NOT recommend! I was quoted $125 for them to come and give me an estimate, but he charged my $250 when he arrived. He said the girl on the phone didn't know what he need to do. He was there less than 45 minutes and couldn't find the problem either. Such a ripoff
I've used their services for a few years now. They are nice and professional and reliable. I've called them late on a Friday night, and they answered the phone. They've fixed my shower valve and gas valve. I had them come out to look at my HPV that someone else installed, and they were honest enough to tell me what the warranty was and what had to be done. Their work is solid, and they have always been ethical with me. However, after spending thousands with them on my home remodel, there are inconsistencies and a short term focus I don't appreciate. Sometimes they come back if I have an issue with their work, and they just help. Another time they came back and charge $100 to say not our fault even though they just installed it two weeks prior. On a toilet & sink install their bid was $800 higher than any one else. Their shower valve install was also $100 more than others, then they charge another $100 to check it two weeks later. I'm not sure what's going on, but they're inconsistent with thier pricing and policies - especialy for a repeat customer. Sometimes they stand by thier work, sometimes they don't. Not as impressed as I was a year ago.
If you're looking for a honest plumber. Gary is your guy. My toilet was making noises. So I took it upon myself to reach out to a couple of plumbers. Gary answered me immediately. He gave me the option of coming to my home. Or giving me advice so I can fix it myself. Turns out it was just a simple snip of tube. He saved me tons of money and a headache. I will definitely use Gary for future jobs in my home.
My mother called Gary on a Friday morning soon as she realized her hot water heater took a major dump overnight. Gary said he would be at her home at approx. 12 or 1:00pm. He called her at 12:15pm to let her know he would be at her home in about 20 min. He arrived during the time frame given ,did an outstanding job and never stopped working until he was finish. Fast, reliable & reasonable service. Disaster averted. Thank you Gary for saving the day.
Awesome service ! I called Gary today and he was able to go out (same day) to fix the water heater at one of my rental properties. Although, my tenant did not answer the door the first time, Gary went back an hour or two later. He was very patient and professional. He is easy to get a hold of by phone or text. He even sent me pictures of the issues/repairs. Reasonably priced. Thank you !!!
Gary is super fast on responding to my message and finished the work within 4 hours time, god speed, thank you!
Gary rescued us! We had an emergency on a Sunday. Our 2nd story shower valve let go and Gary from Hiniker Plumbing was the only company that answered his phone and was able to fix our problem! He is an honest, friendly, and knows plumbing! Call him you won't regret it!
Lou was able to make a emergency call to unclog the main drain to my building complex. Very skilled, friendly, and on time. Highly recommend this company.
I had Danny Fix an issue with my rental house, he gave a great price, they were in contact with me the whole time, Thank you
Fidel G.
01/10/2017 12:00:00 SA
I had a kitchen sink clogged and had James come over take a look. Within minutes he was fixing the issue. He noticed I was going to replace my garbage disposal and offered to put it in for a very low price. Took care of both the clog and disposal in less than 30 mins. Very professional and honest. Would recommend for future use. This is for work that was completed in December.
Senora G.
12/10/2017 12:00:00 SA
Well, I am able to do most things myself; unclogging toilets isn't one of them as I learned. I got a toilet snake stuck in my toilet as a result of my failed attempt to unclog my toilet. So, I hope on Yelp to find a plumber who is open on the weekend, did I mention that this activity happened on a Saturday! Fast forward to Sunday, Gary stops by and takes one look. Within seconds he pops it out with little effort! Scooping ice cream probably would have looked a harder. Yep, I said seconds. Then he checks to make sure that it's unclogged all the way. My 5 year old son, who isn't easily impressed said wow, I'm impressed. Gary was nice and professional. He engaged in small talk with my son while working and wasn't irritated that he wanted to supervise. Gary didn't price gauge me, I was expecting to pay a lot more for a Sunday visit.
Moreso, I live I a decent neighborhood and most professionals that stop by assume I have a lot of money and start making up issues to repair (Ha this 38year old Momma has nothing extra to waste). The price that Gary quoted me is what he charged. That's priceless. If there should ever be a more complex job (or simple job), I'm calling Gary. Honesty is hard to find, but I found it and I'm a life long client. I am he most skeptical person around, the grinch is more trusting than I. Call him, you won't be sorry! Just do it.
Expectional fast service provided by Rick ! We would never use any other plumbing service. Hiniker Plumbing is highly reccomended.
Had a broken main line. Came out within an hour and had a new line installed within a few more hours. Great service, very reasonable. Would definitely use again and recommend for any plumbing needs.
Cameron M.
02/06/2023 12:00:00 SA
Gary was great help on our new rental property locating where our sewer lines run. He's very professional on explaining how he does his work. I was very interested in the technology he was using and he explained every detail along the way. Maciel Rentals highly recommends this company for any plumbing repair needs! Thank you.
I often look @ reviews on yelp to get insight...Im so glad I choose this company for my plumbing needs. All 5 stars across the board. Quick, Easy, and on time service. HOPEFULLY i wont have to use their service any time soon, but if I do, I'll definitely will be a repeat customer! A simple unclogged bath tub cleared in 15min!
Ilse H.
02/07/2018 12:00:00 SA
Made the call this morning, Jeff came at 3 PM. The problem, a leaking garbage disposal, was solved at 3:30 PM.
Excellent service. Thank you.
lolo G.
05/07/2021 12:00:00 SA
Great job gentlemen! They just replaced our water main from the meter to our house. Fast efficient quality work what more can you ask for. We will call on Hiniker Plumbing again. Great job thanks so much.
We had a badly clogged sink that my husband couldn't clear with a 20 foot auger, so we called Gary after seeing recommendations on our neighborhood site. Made an appointment for the day and time I wanted, and since he was running early that day he called and moved the time up. Our house is 91 years old and everything about it is non-standard. Gary had to try some different things but got the drain unclogged without having to do the kind of major work we'd feared, and at a very fair price. Really nice guy, easy to talk to, and did a great job of cleaning up. I'm happy to have found an honest, local, independent plumber.
Michelle B.
06/10/2015 12:00:00 SA
The man was so nice, professional and got the job done in 30 minutes. The price was GREAT! My sink actually works! I'm so happy with this plumber and the results! USE THIS PLUMBER!!!!!
I needed to fix a leak in my sink and I looked at YELP for some ideas. I saw the the great reviews. I was able to get a appointment the next day. Bill was personable and professional and identified and fixed the problems quickly. I highly recommend this company and Bill.
I just had them diagnose a leak in my rental condo and it was just a leak from the washing machine. They came out the same day and didn't charge me! Thanks guys.
Ti V.
01/11/2015 12:00:00 SA
We needed a plumber right away and found Hiniker. Gary was fast, reasonable and explained everything. He doesn't try to sell you like most plumbers. He truly is very honest. I highly recommend!
Fast, efficient, fair and friendly! What more could we ask for! We'll keep the magnet on the fridge for future weekend plumbing emergencies!
Thanks to Hiniker Plumbing for a great job they were here fast on a after hours job and they fixed the trouble
Amy W.
03/03/2017 12:00:00 SA
Within 1/2 hour they were at my door
Pleasant as usual and unclogged drain in 10
Minutes.......all I can say is God Bless Hinniker plumbing!!
Call with confidence.
Alex L.
12/06/2016 12:00:00 SA
Thanks, James for the quick service and plumbing lesson! Highly recommend these very experienced professionals!
Amazing service and on Thanksgiving morning no less!! Extremely thankful for his service. Fixed the problem in a timely manner and was very nice to work with.
Stephanie S.
02/08/2015 12:00:00 SA
Dave was great. Hands down the best plumbing experience we have had. He was able to do the job same day and showed up on time. The pricing was great and the job was completed well. Overall he exceeded our expectations.
I had a great experience with Gary today. My drain clean out was buried and he took his time with me helping to dig around and locate it. I really appreciate not being rushed into a more expensive repair. Once we found the drain my problem was fixed within minutes. He also took his time with me to explain my issue and answered all my questions. He was polite, on time, and pricing was fair. I will be recommending him to friends and will be calling for all my future plumbing needs. A+
Replaced my old leaking water heater with a new one the very next day and offered to even install it the same night as I called. Very fast and professional and friendly.
Ashley C.
11/11/2017 12:00:00 SA
These guys r great! Came out on a holiday weekend to fix my problem. Very prompt and courteous.
I discovered a leak under my kitchen sink and called Hiniker Plumming to schedule an appointment. They had a Technician (Bill) out to my house withing 2 hours. Bill was extremely friendly and polite and quickly discovered the leak was due to a loose fitting. Bill tightened it up for me free of charge. They could have charged me for a service call but did not. These are extremely honest and ethical people and care about their clients. I would highly recommend them to anyone needing plumbing work. I will use them again for my personal home as well as rentals.
Dan Leader
Woodcrest
This company's customer service is awesome the lady in the office Tina rocks thank you so much for your professional help I really appreciate it Louis! I highly recommend this company!
What can I say about this place? I have had three separate services from them. I've had my bathroom sink pipes replaced, I've had a new Water Heater, and I just had a massive water leak in the house that they came out and serviced. Aside from that, they've worked on my kitchen sink, my plugged pipes, and bathtub that had food backing up into it. It's been a lot of work. They will always assess what you need first before doing any big work. They will work with you and are very helpful to everyone. Today we had Rick come out and he was exceptional, he was personable, and very knowledgeable in his field. I have zero complaints. The quality and workmanship is outstanding and we will inevitably be back with them for years to come.
John N.
07/01/2020 12:00:00 SA
Had an issue with our sink/garbage disposal. Found Hiniker Plumbing via Yelp and the positive reviews from other customers. Danny came out from Hiniker and he was fantastic. Prompt, honest and fast. Highly recommend Danny and Hiniker if you need plumbing help. They are great.
Angie G.
02/12/2019 12:00:00 SA
I cannot express my gratitude enough to LOUIE for his extreme professionalism, expertise, and patience in repairing my Mother's kitchen faucet and resolving an unexpected issue that was a result of my deceased Father's handy work. LOUIE came to the rescue for an emergency situation on a Saturday when Mom suddenly had no water flow in her kitchen. My Mom has suffered 2 strokes and has some heart issues, so any small or unexpected issues can be very upsetting to her. LOUIE worked diligently for several hours to troubleshoot and perform this repair. A follow up visit was necessary to complete the job, so I decided to surprise my Mom and show up to meet LOUIE and discuss what had happened and get more in depth details. My Mom had spoken fondly of LOUIE from her experience with him on that Saturday, and I could understand immediately as to how she was able to develop a trust and confidence in his work from my initial handshake with him. He has a very friendly smile and professional and warm disposition. The kitchen faucet is working like a champ. Due to the age of the house, I would expect other issues to arise (hopefully later versus sooner), and you can bet 100% that we will be calling HINIKER PLUMBING....and definitely requesting that LOUIE be our hero to the rescue! The work was done in a timely manner, done clean and professionally, and all for a very fair price. Thank you, again, LOUIE for all your hard work. We feel like we have gained a family friend :-)
In and out! Thank you Mr. Bill and Brandon for a quick professional job. Arrived on time, courtesy, and respectful. Had a sluggish drain, came in looked at sink and got right to work and cleared the pipes. Patiently answered all my questions and even gave a few suggestions for future work. Very pleased. Thank you Mr. Bill, Brandon and Desiree.
Panda W.
03/10/2017 12:00:00 SA
Don't call around, just call Hiniker Plumbing. Hiniker Plumbing came over last minute on a Friday afternoon to help me after being left high and dry by another company. Gary was here in a very short amount of time, friendly, honest, upfront and told me what not to do to get a clogged kitchen sink :-) Will only call Hiniker Plumbing for any plumbing work needed at my house.
He just gain a customer for life!
I gave this company when the star, because they charged $125 just to come out and give an estimate.
I called Hiniker about a leaky shower. Another company told me that they would have to rip tile out or cut out drywall to fix the problem. James was able to come out and repair the leak within 2 hours of my initial call. Super speedy! And friendly!
I called about a clogged laundry sink. First, he was late. Next, he couldn't get the cap off of the clean-out. COULD NOT GET CAP OFF! When do you see that? So, first thing, up-sell. He said it would cost hundreds to get cap off. Then, I asked if he could unclog by going down sink drain. He said, No, because his boss was not prepared for that and it would be very expensive. I sent him away. I took a branch off of a tree, peeled it, and wriggled it down the drain like a snake. In a total of eight minutes the water was flowing again. They need to get away from making the up-sell the goal. Iwas willing to pay the 89.00 drain cleaning. He preferred nothing.
less than half an hour this professional man James solve my problem on clogged toilet and bathtub. They are really professional team with efficiency. Highly recommend!
Gary to the rescue once again. This is the second time we have used Hiniker Plumbing. Once again, Gary was accuracy at analysing the situation and quick resolving the problem was brilliant. He was clean, professional and prompt. I'll continue to recommend Hiniker Plumbing to my friends and family.
Amber B.
12/07/2017 12:00:00 SA
Best service ever! I have had a few problems in this house I'm renting and Gary and his team are great! Tina is always polite and helpful getting me an appointment. Bill fixed my broken sink in less than 20 minutes. Great customer service, honest, fast, great prices. Call them and you won't be disappointed!
Message emailed: Not sure if it was you I spoke with today regarding this issue so please bare with me. I have used your company on two prior occasions for service, which encouraged me to have my water-heater replaced by your company. I have to say that this service call left me quite dissatisfied and irritated. The Tech, Matt, seemed like a nice enough guy, but appeared rushed, and damaged the floor underneath the water-heater while removing or replacing the unit. When I pointed out the damage to him he simply agreed that he damaged it. No apology or remedy was offered. I was amazed at his lack of consideration or concern. Additionally, but worth noting, he did not bother to cover my wood laminate flooring directly adjacent to the water-heater as he completed his work, which I considered careless and unprofessional. The water heater is located in my hallway, not my garage! Thankfully, my new floor was not damaged due to his haste. I am now waiting on someone else from your company to come and correct this unnecessary situation. I hope whoever responds tomorrow is more careful, diligent and considerate. Regrettably.
Joshua C.
12/03/2020 12:00:00 SA
I've used their services twice, both under emergency situations. They were able to accommodate me the same day, at reasonable prices. Both times a different person came, but both were friendly and did the job without issues.
Jaime G.
05/12/2018 12:00:00 SA
After having three plumbers, two from the same company and the other with another company come out at three different times to fix the same leaks, finally Gary and Louie from Hiniker Plumbing came out and did the job right, not only did they do the job right they went above and beyond explaining the process, inspecting the pressure, replacing a faulty water pressure regulator that apparently the other plumbing companies did not realize was messed up. Gary was a cool guy replaced valvess under the vanity in my bathroom a valve by the toilet to prevent another leak from occurring. I had to have a mold specialist company come in due to the leak going unnoticed until we felt the carpet soaked, but they were unable to do anything until the leak was fixed and like I mentioned this process was being prolonged by the other three incompetent plumbers that came out at three different times this issue should have been fixed a long time ago, I should have called Hiniker Plumbing first. I definitely recommend them. A perfect example of you get what you pay for. Hiniker plumbing is a little more pricey than the other two companies but very very well worth it. Thanks a lot Gary and Louie, I will definitely be using Hiniker Plumbing for all my plumbing needs.
Sheri D.
02/03/2020 12:00:00 SA
I'm so glad my husband found a recommendation on Facebook. Rick was super awesome and replaced my water heater. He had to suffer at my house for a while working hard. I appreciate everything! Best part is I now have hot water again! Thank you for everything!
I called on a Saturday afternoon, and Rick was at my house 25 minutes later. Though I just had a leaky sink, but had a leaky pipe in the wall, and leaky faucet. Rick did an excellent job of diagnosing the problem, showing me where they were, and explaining the whole process, and solution. He knew exactly what he was talking about, and was very good at fixing it. I also had a beautiful new faucet put in. I'm so grateful to Rick and Hiniker Plumbing! Thank you for the fast service (I was worried about having to change shifts at the hospital to get someone out here but that wasn't even an issue). Thank you for sending a friendly expert, who didn't make the process an uncomfortable one (like some companies that up sell you stuff and make you feel awkward in your own home). There was no clean up for me, Rick did it all! It's 5 o'clock and we can still enjoy our weekend thanks to you guys!
Nicole O.
06/02/2018 12:00:00 SA
I found this place by googling plumber and a nice lady answered the phone. She answered all my questions and was able to have someone look at my washer pipes the same day.
Jeff was kind, respectful, and courteous upon arrival. He has a great spirit and we are so thankful to have him fix up our 21 year old washer pipes and knobs so we can have our new units set up. Jeff was clear in what needed to be done. Gave up a step by step on what he was going to do. I trusted him completely and he was going to do what was best for our situation. What I love about this company is that it is advertised as the last honest plumber and they live up to that name!
Jeff had all the tools and supplies he needed to get the job done right after he gave up the estimate on parts and labor. He did an amazing job and I highly recommend this company to everyone I know.
This was my third time calling on Hiniker for my familiy's plumbing needs. Usually my husband takes care of these things, on those occasions that it his beyond his capabilities we completely trust Hiniker Plumbing. Like I said this my third time calling on them and they did not disappoint. I will definitely keep them as my go to plumbers!
w0w ... plumbing problems are a nightmare, but I scheduled an appointment and Danny was on time and professional. His apprentice Jason showed up to assist. Danny and Jason repaired the upper bathroom leak, rebuilt the mixet valve, installed a new trap, overflow and drain. Clean, respectful and nice. The price was fair and I am happy. Thank you Hiniker Plumbing for the service.
Ed in Fontana
My water heater was leaking from the drain valve which according to whirlpool can't be replaced. I proceeded to call several plumbers from the penny saver to get quotes. One plumber told me if the drain valve is leaking than you have a pressure problem and we need to replace your water heater.
What??? How can you give me this information without even looking my water heater. I eventually call Hiniker Plumbing (The Last Honest Plumber) I was extremely happy with Hiniker Plumbing service. Mr. Hiniker was on time and very professional. He changed my drain value and also changed the water valve in my backyard. I will definitely be using his service again. Thanks last honest plumber
A S.
09/10/2017 12:00:00 SA
Let me start by saying, I highly recommend anyone who is in need of a plumber....these are your guys!!! They are awesome. We had a pipe burst in our home and they responded quickly and took care of everything and even went above and beyond. James and Clayton took care of everything. Thank you so much Hinikier plumbing!
Luis B of Hiniker Plumbing did a great job cleaning out my mainline. It was not a complicated or difficult job but he quickly removed the clog, was very friendly, professional, on time and the price was reasonable. When necessary i will call them again.
Ann S.
07/09/2018 12:00:00 SA
So I had a toilet that wouldn't flush, and what do you know, roots had grown into the toilet at the seal. And these were some exceptionally well grown roots, kind of looked like an raccoon or porcupine got stuck down there!
Gary, the owner, got them out quickly and left the bathroom spotless after dislodging the rodent-like root creature, resealing the toilet, and killing the roots.
Service was amazing. Fast, (Called today at 3:00, told them it wasn't even an emergency -- since I have another bathroom -- and he was here by 4:00 and done before 5:00), friendly, knowledgeable (He explained everything and showed me exactly what was the problem and what he would have to do, which I appreciated because I knew I wasn't being scammed or up-sold) and reasonably priced. You cannot go wrong here.
I will be calling them again the next time there is anything that needs to be done involving the plumbing!
If you want a great plumber, call these guys!!! Receptionist was very sweet and even called me back to make sure they had the right parts for the job. She scheduled me first thing in the morning.
Clayton showed up on time, he was very friendly and went right to work. He even had a toy for the kids. They gave me a fair price and great workmanship. Will definitely be calling again. Two thumbs up!!! THANKS AGAIN!
They may truly be the last honest plumber.
We just had James from Hiniker come out, our toilets and bathtubs were both backed up and starting to overflow, he came out on a Sunday and was there within two hours (10am on a Sunday) to fix it, James was very friendly and he fixed the problem in just over 30 minutes! Pricing seemed fair and he even helped with a secondary issue of a leaky faucet, again on a Sunday morning. I would recommend James from Hiniker plumbing to anyone in the area, it was both quick and courteous service!
On time, fast and professional. Danny took care of problem and was friendly. Will call again if needed. Highly recomended.
On the most Monday-est of Mondays, I woke up to a flooded laundry room. Found Hiniker on yelp and called them at 8am. James came out and was here by 9am. Slab leak. James was super informative and customer service was AWESOME!
After hearing water running but not seeing any water visible I called Gary with Hiniker plumbing. He scheduled for the next day and was on time. Quickly located the pipe under the slab to our kitchen as the problem. Came up with a repair that didn't involve tearing up the house and floor. With in a few hours had it repaired and water back on to the house. Prices are very reasonable. Gary and Donell are very professional and there experience shows. I have been recommending Hiniker to my customers for years and after todays service at my own house I will continue to. In my opinion there is only one plumber to call and that's Hiniker !!
Jose C.
06/10/2017 12:00:00 SA
My water heater has been turning off at random, sent them a message to see if they could stop by and see whats going on. Within a few minutes I got a response and an appointment setup for later that day. Gary stopped by and was very straightforward, which is a good thing, apparently their was a problem with the control unit. He advised me to give the water heater company a call, since it was still under warranty it would be free, and order a replacement unit. I gave them a call and they shipped out the part, now i will be calling Hiniker Plumbing to swing by and install the part. I would recommend them to anyone, very friendly, helpful and professional.
This company was suggested to me, so I did not search reviews. Now that I have, they look pretty good. Unfortunately I was not satisfied with their work. They had to dig to get to the main sewer line, and they replaced a small section. They could see how badly damaged all of the pipes were but they didn't mention it. Within a few weeks there was another back up, flooding the bathroom and bedroom with dirty water. We got an estimate from them to come back and fix the problem, this time almost double what they charged the first time. We had another company do the repairs. I did call to express my displeasure and they were very nice, offering a small refund (less than 10%).
I am pleased with the new company, who did more work for less money.
Gary saved me again.. had a main line clog.. and of course happened after 5pm at night. ugg.. I contacted him and he came first thing the next morning.. in 30 minutes he had repaired my problem..
He is very nice and always fair and honest.. The world needs more people like him.//
He ROCKS... any plumbing problems call him he will come right away usually..
I highly recommend Hiniker Plumbing for your plumbing needs. We had a couple of needs (leaky shower and faucet replacement). Jeff was our guy. He communicated his timing to me, was on time, provided a quick quote and did all the work quickly. Even though the conditions weren't optimal. Jeff was very friendly and professional. While he worked on the sink, his boss drove the necessary parts over for the shower.
A week after the work was done, the shower was still dripping slightly. It took me another week to finally call them (busy life). They dispatched Jeff the same day that afternoon and he replaced the washer that had broken. Everything is perfect now.
A great experience and we will definitely be using them for our future plumbing needs.
Remember, plumbing costs, but you get what you pay for with Hiniker.
Disappointed. Called and made an appointment on Monday. During the call I wanted a approximate price on how much it would be the replace my kitchen faucet and flush out my water heater. I was accused of being another plumber calling for prices. Gary asked why I was asking for prices on basic things such as how much do you charge for a service call, how much would it be to flush out the water heater, how much to replace a faucet. He only let up and apologized more or less after I made a appointment for him to come out and take a look. I explained that I was shopping around for a new plumber after the one I had used for years started flaking on me with no notice and causing me to call and leave messages asking if he was still going to come by. I searched yelp and found this one. I liked that it said it was 24/7 and also had 4 star rating. I figured ok, Gary was a bit abrasive but I can understand other companies trying to price him out to compete. I also liked that the second time I called to inquire about the type of faucet I should buy Gary was very helpful.
With that said I did not get a price on how much this would cost me. Would be nice to give an approximate cost since I am on a strict budget. But still, he was very nice the second phone call so I confirmed the appointment on Saturday for 10 am, hung up, and proceeded to Home Depot for the faucet.
Due to personal reasons, I did not get to sleep until early Saturday morning. Regardless, my alarm went off so I proceed to wake myself up to get ready for the appointment. 10:20am hit and no phone call. I called Gary and he stated that he was at another customers house and running a bit late however I would be next to come by. Having already plans later that day I figured since I am next I should still be okay on time. 11:30 am hit I received a phone call from Gary stating that the job he is currently at is more complex than he thought and wanted to see if he can reschedule for later. Unfortunately still tired from waking up for the agreed 10am appointment, irritated that I had to call him at 10:20am to ask where he was, being asked to reschedule my appointment after I explained to him that I am leaving my last plumber for being late and not being able to keep the agreed appointment, and finally not wanting to cancel yet another set of plans for a different plumber I told him I would call Monday to follow up. I wanted to reconsider my thoughts in using him. I also asked approximately how much it would be to install a faucet (which I have already pre-bought) and flushing out my water heater. I was shocked at the price of approximately 125-150 (my plumber had been charging me 90) possibly more if it is complex plus the cost of flushing the water heater which he said shouldn't be much but still wasn't given a price.
When I am told on the first phone call that his cost are very fair and competitive and hearing that cost and I had to follow up with him after he ran late.. And him trying to reschedule my appointment for a later time or date after having me wait around for another 1.5 hours of the original appointment then remembering how rude he was on the first phone call.. Yeah disappointed is a very good fit for what my non-service experience.
I am however giving a two star vs one because 1) the second call he was very nice and informative and 2) he did at least call me at 11:30 (original appointment being 10 and me having to call at 10:20 because he was late) to try and reschedule.
Maybe this would have been different review and experience if I actually decided to use his services and experience the quality of work but just frustrated overall from being blown off by two plumbers In 2 weeks I decided to you tube it and got it done myself with one trip to Home Depot for a tool (13 bucks after tax) and 30 min install of the faucet (my first time) and flushed out the water myself (very easy)
** update**
First off.. I gave you a bad review because you were rude, second off I asked for pricing on replacing the faucet and draining the water heater and asking for pricing on the service call since yes that is what I needed done.
I decided to give you a bad review because you were late and I had to call you to find out why. I wouldn't have bothered with a review had I cancelled. Calling a customer on time at 10am to let them know that you are running late and then giving the option is called common courtesy and good customer services. I felt you failed on that. Plumbing is a trade and also a SERVICE industry, simplify put I felt you had no regard for my time. My review was up front and it explained every detail of my experience there was no exaggeration. I have no dropped it to a one star as the extra star was to give you the benefit of the doubt but you have proved to be a rude inconsiderate company after all.
Fast quick inexpensive and informative. Guy named bill came in to my place to fix the plumbing on my kitchen sink throughout the process he was friendly and professional and got right to it executed the job with ease.
We wanted to move our water heater out of the kitchen and into the garage, as well as run additional lines for gas for a stove and a dryer. Hiniker was by far the best quote we got and Jeff did a great job explaining the job and what he could do for us. We ended up deciding to re-pipe our entire house, to replace the very old galvanized pipes. Jeff and Danny did an incredible job, worked long hours to get us water back as soon as possible and communicated well with us throughout the job. They went above and beyond to ensure that we were taken care of and fixed small issues they found along the way in addition to the larger job. They were very professional and we couldn't be happier!
Clay & James Gaved me a fair price and did a awesome job, i would of never imaged my main drain being under the concrete. Thanks Clay and James for clean out those wipes.
Jonny M.
07/05/2015 12:00:00 SA
My plumbing was backed up on a holiday weekend. I called Gary at 10am on a Sunday, and he got here by 1pm, and fixed the immediate problem promptly and was kind, clear and informative about the cause of the back up, and what needed to be done. It was fixed within an hour, and he even game me some cool Hiniker Plumbing swag. He is a good guy!
brian a.
03/12/2019 12:00:00 SA
We called in to fix our kitchen drain and we were really impressed with their service. Bill helped us out and he was professional, fast, and effective. I would highly recommend this company to anyone needing plumbing service.
Diane W.
01/03/2017 12:00:00 SA
Called and got a response same day for a seriously clogged kitchen sink pipe. Service was friendly, quick and professional! Thanks Hiniker Plumbing, I will call you again.
Fern P.
08/10/2019 12:00:00 SA
My main line was clogged up. Danny came over and tried to clear it with the snake. He says it can't be done. He will need to hydro jet it for 850.00! My husband said no way and called someone else who came and cleared it for 150.00!
DON'T USE THEM
Michelle M.
03/12/2017 12:00:00 SA
First let me say, these plumbers were all very nice and my clogged sewer was fixed. That being said, I strongly believe I was the victim of a bait and switch scam. As Gary assessed the situation his price kept going up as the traditional methods to unclog my sewer would not work. Having out of town guests, I felt I had no choice, but to go with a more expensive fix. Although the job was not the most straight forward, the more expensive fix was not required, but I was still billed for the more expensive fix. Would not feel comfortable recommending Hiniker Plumbing to anyone!
Out within a couple hours on Saturday. Fixed an outside faucet. Professional, nice and clean.
Than you
A very professional and friendly outfit. The plumber had just returned from a weekend getaway but was still willing to come and work on my water heater issue. The estimate for the work performed was fair and well within reason. I would highly recommend this company to anyone who needs a reliable and friendly plumber.
Unfortunately, I can only give 1 star. So after all our toilets wouldn't flush and our showers were backing up at 11pm on a Sunday before school starts, my husband and I went to Yelp, of course, for emergency plumbing. This was the first one. They offer 24/7 emergency help. Called twice actually. Finally received a text at 6am, asking if I still need a plumber. Wow, I responded, I needed a plumber 7 hours ago. I too would have liked to go to sleep on a Sunday night. I proceeded to tell him that if you can't accommodate Emergency service, you shouldn't advertise that you do because it is a waste of time to call for those of us in need. He proceeded to lash out about how he returns 80+ hours a week and he was tired. Telling me that if I could do that I'm a much better person than he is. He has 5 trucks and they are so busy blah blah blah. I have all the argumentative text messages, but point being, if you have an emergency late at night, call someone else. They are too tired, too busy and don't need the work!
RJ W.
11/12/2016 12:00:00 SA
I called on a Saturday morning because I had a tenant with a clogged kitchen sink. Gary answered the phone and told me his partner James could be at the property with an hour. James showed up right on time and unclogged the leak in no time at all. He also was extremely careful to minimize any mess and completely cleaned up the area when he was done. He left the kitchen sink working perfectly and looking spotless. I highly recommend and will definitely be calling these guys for my future plumbing needs.
Lou came out today from Hiniker Plumbing to fix a leak in my bathtub, he did an amazing job, he took the time to explain things to me, great customer service & very reasonably priced. Fast service too , I called them yesterday & he was at my place this morning. I would highly recommend them to anyone who needs a plumber. Thank you Lou, great job!!
Joe H.
03/02/2017 12:00:00 SA
We had a hot water leak right under our laundry room that made the floor as hot as a stovetop. James and Jeff showed up found where the leak was located and went to work. We had a stacked washer and dryer that they moved out of our little laundry room so they could get to the leak. They got under the concrete slab, (they were spot on with where the leak was located) replaced the damaged section of copper pipe, poured new concrete and replaced the washer and dryer units and hooked them back up. They did all of this in under 3 hours from the time we picked up the phone.
I was worried this leak under the slab would be a major project, but with our guys James and Jeff, it was a breeze. If that's not a 5 star job, I don't know what is.
Needed an outdoor faucet replaced. Same day service to assess and next day complete. Did a great job, professional service and priced right, better than expected. I will definitely use the friendly neighbor plumbing service again!
Great response time, professional service and expert advice! Thank you Danny for doing a thorough job and explaining the problems and recommendations for the issue I have.
Thomas R.
12/11/2019 12:00:00 SA
I usually do most of my own work but I fixed my shower yesterday and no water wouldn't come out thought it would be a simple fix. Called these guys this morning and told me over the phone to try something and it worked saving me good money. I have used them in the past always done a good job.
Gabriel C.
02/12/2016 12:00:00 SA
Awesome service! Return my call in minutes. Friendly and willing to go the extra mile to explain how my problem came about and how to prevent it in the future. Couldn't recommend him more!
He really is the last honest plumber
Kenny O.
02/05/2018 12:00:00 SA
As scheduled, Bill notified me he was on the way. Arriving as planned 145pm. Bill is friendly and clearly explains his evaluation. His recommendation was well planned and executed. He cleaned his work area, asked for my approval of his work. Honest, works at a safe pace, I would ask for Bill Hernandez!
Great experience! Our company needed help fast on a Saturday day night. 9pm is not a good time to have an issue. One call and within 30 minutes the problem was solved. Thank you for keeping our business rolling.
Donell was our plumber today to remove our old drop in sink and add a new single compartment sink. He did an amazing job and was very kind when I asked him to add some more silicone around the sink just to be sure there were no areas for water to get in. He left the area clean and dry. When he came for the estimate he quickly fixed a clogged sink for no charge. We love Hiniker plumbing and have used them 3 times now.
Gary is awesome. Move in day at new house revealed a major clog in the main sewage line. He was out here and had the thing cleared in no time! Also was incredibly helpful with a few other issues we needed insight on. Will absolutely keep this number on hand for future reference!!
Our previous plumber (now retired) was friendly, honest, fixed what was fixable or installed new items only when necessary, so I was hoping to find another plumber just like him.
We asked our neighbors who they used and they referred Hiniker Plumbing. The hubby called and was given a next day appointment at 11:30 a.m. which I thought was great. Gary called around the scheduled appointment time to say he was running late by about an hour and a half to two hours. My husband was off that day and had no time pressures and I was sun-bathing by our pool, so the hubby told Gary, The later the better. so that I could relax by the pool in peace.
Gary showed up at the time agreed upon and was friendly, knowledgeable, fixed our leaky toilet upstairs, the leak under the kitchen sink and replaced the hot and cold cartridges in the faucet handles. My brother-in-law had Mickey-Moused the plumbing under the sink when he installed our new faucet and side-sprayer; so Gary had to undo that mess and hook up the lines properly, which left us without a functional side sprayer. Gary said he would come back to hook up our side sprayer properly after Kohler sends us the necessary parts.
Our garbage disposal wasn't working either and Gary was nice enough and honest enough to suggest that it might still be under warranty since it is a large, heavy duty insinkerator. Gary said he would install the replacement for us or put in a new one. Gary was tidy, helpful, friendly and was in and out in about 45 minutes.
The only two reasons I gave four stars rather than five stars is because Gary had to change the original appointment time (some of you readers may not have the time to wait around as we did on that day) and the cost ($325.00) was a little higher than what we expected and what we were used to paying with old plumber.
But having said that, we would still recommend Gary at Hiniker Plumbing and we will use him again because he is less than 5 minutes away from us, was NOT a flake nor was he rude, he gave us a fridge magnet with a cute child on it and he liked our German Shepherd Stella!!
Robin A.
09/11/2018 12:00:00 SA
Hiniker Plumbing was a pleasure to do business with. We highly recommend them. After reading many yelp reviews on multiple companies, we decided on Hiniker Plumbing. They lived up to their rating! Not only were they quick to respond, they worked hard until the job was done. Although it was a difficult problem to locate do to the unlikely location of the cold water manifold, they were persistent as well as professional . From my first call until the completion of the job, they were knowledgeable and friendly. We were given a same day appointment within a 2 hour time frame. The phone conversation was followed up with a text message confirming the time, and a courtesy call just before they arrived. Jeff was thorough in making sure we understood what was wrong, and how he would proceed. He took the time to have us listen with and without headphones to both leaks, as well as areas without leaks. He quoted the price for the repair up front, and kept that price even though the repair ended up more difficult and required more time than expected. They made every effort to do as little damage to walls as possible during the repairs. They cleaned up any existing mess upon completion. Jeff was professional, knowledgeable and very friendly. His assistant Brandon was very nice, and also seemed knowledgeable. We can't compliment this family owned business enough or be happier with the work they did. We will definitely call them for any future plumbing problems.
Becky M.
09/08/2016 12:00:00 SA
Gary was awesome. We needed someone to come out ASAP because we had sold our house and needed to get a couple of things addressed before the sale was finalized. Gary was able to come out quickly and get what we needed done. The price was fair too.
Thanks!
They are great about being on time and communicating whether early or late. They are price friendly. Today our guy made a call based on what we needed fixed and realized a joint wasn't tightened. He promptly pointed out that I'm a complete idiot and charged $399 for the call.
Actually I'm joking! He tightened it, showed me, and didn't charge for my idiocy!
I used Hiniker previously; they are a good group of plumbers! Try them when you're looking. They are honest and charge fairly.
Oh... Donnell is the man!
S. J.
12/06/2015 12:00:00 SA
I definitely recommend Gary for all your plumbing needs.. My washer,toilet and tub all were overflowing at the same time and on a Sunday! I was so surprised at how quickly Gary came out and targeted the issue and fixed it within an hour.. Great price and super nice guy!
We woke up to a water softener explosion on our garage so shut the water off to the home early this morning. What a nightmare with a toddler! Called Hiniker Plumbing and I swear 20 minutes later Jeff was here to save the day! Courteous, kind, and very thorough. Very knowledgeable in all things plumbing and we were absolutely blessed to have called this company! Many thanks Jeff, we will wear this shirt with pride and share your cards with the cute kid any chance we get! Honesty and integrity, that's what it's all about. We truly appreciate you & you have a lifetime customer with us!
Lee G.
02/09/2018 12:00:00 SA
Crazy high prices and no free estimate...which they don't tell you and you get surprise that you already owe this guys 150 after they visit you.
Alison And Mike P.
4/17/2017
Our washing machine had been leaking for weeks and after failing at fixing it ourselves, we called Hiniker on a Monday and they were out the next day, right on time! The problem was diagnosed, fix, and they even turned around and came back when we called them in a panic thinking it wasn't fixed (it was, but it was still very thoughtful and professional for them to come double check). Everything has been working great ever since! Funny, kind, professional, and fixed our leak! Thanks Hiniker!
Eric V.
12/12/2012 12:00:00 SA
Gary was great in terms of promptness, knowledge, value and general ease to work with.
I needed to replace a toilet for my two teenage boys. Bill was my plumber and he was awesome! I was called to see if he could come earlier than planned, and of course I said yes! He quickly replaced my 17 year old toilet with a brand new one. We also needed to replace the valve unexpectedly, and he was so apologetic about that. He was friendly and kind, and I will be sure to call Hiniker again and ask for Bill for all my plumping needs now on!
Adam H.
09/11/2021 12:00:00 SA
I called Hiniker plumbing because I was in need of a plumber to come out and snake my tub drain on a Saturday. They were very professional, gave me a window of the time they would be here and showed up exactly within that time frame. The technician Donell Griffin with Hiniker plumbing was very polite, professional and was very determined to take care of my issue, even though it was a very stubborn clog he went above and beyond and was able to get me taken care of. I highly recommend Hiniker plumbing to anyone in need of a good, honest plumber!
We had an issue with our kitchen faucet's water pressure being too low, so we immediately went To Yelp to locate a reputable plumber. After reading several reviews on Hiniker Plumbing, we decided to give them a try. Louie came out and was very punctual. He was extremely knowledgeable and explained that we had some corrosion in our faucet (hence the low water pressure). He replaced the parts in a timely manner and got our faucet up and running again! I would definitely recommend Hiniker to anyone in need of an honest plumber.
Jessica C.
01/10/2018 12:00:00 SA
Thanks Hiniker Plumbing! Thank you Bill for your professionalism and quick services of both the bath and our water to our refrigerator. Thanks Eric for finishing up! I appreciated the quick response. Same day visit. Doable price. Your responsiveness and the professionalism from both of you and the staff in the office was greatly appreciated. If I need a plumber again. I'll call! Thx.
Fast, friendly, efficient and affordable!! I am a local Realtor, I have been utilizing Hiniker Plumbing for repairs on my listings as well as my own property for quite some time now. I have found Gary to be very knowledgeable in his field. His fees are reasonable and he is very honest about what is necessary and what is not when he quotes you a price. I highly recommend his services and will continue using him for all of my plumbing repairs!
Rick did an excellent job installing a hot water loop in our house. He did the same for our son's house. We are repeat customers and get quality results quickly.
Connie I.
03/07/2019 12:00:00 SA
Had Danny out to find and fix a leak that went under my slab. Danny was very efficient and got the job done quickly. He explained everything he was doing and did a nice clean job.
Eric L.
11/02/2019 12:00:00 SA
Best plumber I have ever hired. Gary came over and took care of my mainline going to the street. He showed me exactly what was going on and then did an excellent job clearing all the roots in the line. Just happy that I'll never need to find a new plumber.
Honest and reliable company! It is so nice that good companies like this one are available. I had a main drain line under the house backed up Saturday evening. I called first thing Sunday morning and spoke with Gary who was very courteous and up front on the cost. He schedule a plumber to be out at 9:30am. I was kept up to date by their text message automated system and at 9:30am, Luis Burgos, arrived and was very professional and understood the issue immediately. He kept me up to date and was able to determine exactly where the blockage was and had it cleared out. With Luis and Hiniker Plumbing, I have found a great realiable plumbing service company who I would call in a heart beat and recommend to anyone in need of a plumber. Great company, great owner, and great staff!
Richard C.
03/03/2016 12:00:00 SA
I found Hiniker plumbing on a google search and picked him because of these reviews on Yelp. All the positive reviews were spot on. Gary is professional and performs work as promised at a fair price. I would highly recommend Hiniker Plumbing for your future needs. Thanks Gary for coming out to clear our kitchen sink drain. Rick
My water heater started leaking on a Saturday night. Hiniker Plumbing was on the list of approved installers for the brand I had. I called Gary on Sunday and he answered the phone. He told me he would be there the next morning. He took a look at my water heater (which was still under warranty), determined I needed a new one and handled the warranty issues for me. He was back the same afternoon with the new water heater (which he carried upstairs by himself!), and installed it quickly and beautifully. He also told me what to expect and gave me a one year warranty on his labor. I am a satisfied customer!
Had a bathroom leak in my rental unit, called them and within approx. 2 hours it was fixed. They are professional, great customer service and Jess explained the job before and after. My tenants felt comfortable while he was there. I will be sure to use this company again when needed.
Jeff R.
08/11/2018 12:00:00 SA
It seems every few months our kitchen drain plugs up. Over the last few years, we've had many different plumbers come out but not permanently fix the issue. We called Hiniker plumbing and Luis came out and snaked the drain and took the time to explain why he thought it wasn't enough. He recommend the hydro jet, which we agreed to. Gary came out a couple hours later with the hydro jet and we were surprised at the buildup of grease and gunk that came out of our drain. It was obviously years and years of buildup. He said that this should take care of it for many years to come. The whole Hiniker team is friendly, and obviously care about their customers and about customer service. We were very pleased with their service.
One of their company cars blew a red light at high rate of speed. The driver happened to stopped on the same parking lot with me. When I addressed to him that he blew a red light, he made an excuse saying he's on his phone and did not see the red light. He then started verbally harassing me with racist and bigot remarks while recording the argument on the phone and threaten me verbally several times. No sign of remorse of his action along with racist and bigot comments and being a coward hiding behind his camera phone. The driver claiming he's the manager of the company. Not a good way to run a company if they're being managed by hot headed racist bigot who can't take ownership of error and simple criticism for running a red light. Be aware people!!!!
Outstanding job, showed up 1hr early. Honest and trustworthy. Highly recommend
Kim M.
12/01/2018 12:00:00 SA
I called this company because of the yelp reviews being mostly good. I needed repair of my water softener and an appointment was set up with technician Danny the next day. He arrived on time however his approach and behavior was VERY UNPROFESSIONAL!
He immediately try to sell me the company's system that cost $4000 which I listened to so that I could be informed. I then asked him about the repair of my broken water softener and he replied
I can't do nothing with that
And I thought to myself well that's why the hell you came out here and that's with the appointment was booked for. He was sloppy and inattentive and very unprofessional. I shared this experience with my husband who is a sheriff officer and we decided to tell our friends not to use the company. I called Hiniker and asked for management to call me back and no one did until two days later. By then we were absolutely DONE with the situation!
We have since found another great company who gave us all her options was extremely professional including the possibility of installing a new system and how much it would be to repair our current broken one and they were over the top professional which is extremely important to us!!
Don't use this company find another one!
Very happy with the service I received. They picked up my call on Sunday and was here first thing Monday morning. It was not an emergency but Gary did ask if I needed someone out here Sunday. I will be using Gary for any of my plumbing needs
Z Z.
12/09/2017 12:00:00 SA
I woke up and my water heater was not working. I called Gary and he was able to come over ASAP. He was very professional, friendly and got the work done quickly to repair the problem. I am very happy with the service and experience. Will be using Hiniker Plumbing for any of my future needs!
J C.
03/02/2017 12:00:00 SA
We will definitely call Hiniker Plumbing should we need a plumber again in the future! Gary and colleague showed up within hours of my husband's original phone call. They telephoned me first to let me know they were 15 minutes away - which a mother always appreciates! Both Gary and his colleague (I am so sorry I forgot your name - I think it was Jeff - I am so sorry!) were both very professional. Not once did I feel like they treated me differently because I am a woman. Both took the time to show me where the leaks were in our shower, explain what parts I was looking at, what was broken, and what they needed to repair. Both answered my questions patiently and respectfully, and repeated it all to my husband over the phone. We called them in for a broken shower cartridge that allowed water to leak miserably in our upstairs walls, causing extensive wall/ceiling damage. They also found two other sources of leaks that a previous plumber did not identify. Granted one of those leaks could not have been found until after opening up the wall. Two pipes ended up needing replaced (pipe to downspout and pipe to spout). They worked quickly yet efficiently, allowed me to take pics of the damage they found along the way, and showed me the final product. I felt as though both Gary and Jeff were honest, genuine people and they worked together well also. Gary was also personable talking about his kids (so I wasn't embarrassed about my dirty kitchen table) when it was time to sign the papers and cut the check - and in a sincere manner, not in a way to seal the deal. This plumber is definitely a family man with honesty as his logo and I believe him! Thank you Hiniker Plumbing for your caring service and honest business!! Best wishes to you and your family!
Momma V.
12/07/2017 12:00:00 SA
Last night our kitchen sink stopped up. Unable to unclog it, we turned to Yelp despite my husband's reservations. After reading several five star reviews for Hiniker Plumbing, we called. The call was immediately picked up by Gary and we scheduled an appt for the next morning.
This morning, Jeff called letting us know he was on the way and might even be a little early. He was courteous, professional and knowledgeable. He was able to get rid of 20 years of gunk and when he was done, there want any mess.
My husband was very pleased and said he only wants to use Hiniker Plumbing from now on. He says their prices were very fair and reasonable compared with companies we've used in the past.
Steven Y.
06/10/2017 12:00:00 SA
This is kevin! James was an awesome plumber, he replaced my water heater that was leaking and old and then he installed two toilets for me and he gave me advice on how to fix my dishwasher !
I would highly recommend him for all your plumbing needs! Also, his personality is amazing, really courteous and friendly and a pretty humorous guy too!
My review is a little late but I'm doing it now. Gary came out to my house on 9/23/16. I had to go to work but my adult son said he would be here for the plumber. I don't know what was stuck in the toilet but I needed it snaked. Gary fixed my plumbing issue in a timely manner. He was reasonably priced. And according to my son he was awesome. Very professional and cool. My son has been adamant about me writing this review because he said Gary deserves 5 stars and a good review on yelp. Thank you Gary. All my plumbing is good now but when something happens I know who I'm going to call. And the magnet he gave us has a permanent home on my fridge. Also now my son can stop hounding me to write a review. But obviously my son was very impressed by Gary's service.
I was blown away by just how much Hiniker Plumbing Cares about the work they do. I was staying at a friends house when their water heater went out. Yikes no hot water!!! Obviously I was a little stressed because I didn't want to make the wrong decision for my friends, while they were out of the country.
Gary put my mind at ease with the way he presented the options and was very patient with me as I did my own research to make sure I was making the best decision possible for my friends. (Of course I ended up going with the very first option Gary gave me... lol)
Well the water heater was replaced and I had hot water once again! Yay!! Most importantly my friends were very happy with the price and the quality of work that was done on their house while they were out.
Thanks Gary!!
Amanda O.
11/05/2019 12:00:00 SA
Fast response. We had a plumbing issue Saturday evening and had to turn our water off and Danny came first thing Sunday morning.. didn't take too long to make the repair. Thanks for coming on a Sunday, we really appreciate it
Great service! I had a delta handle shower leak and I called for an appointment. Gary showed up on time and completed the work quickly, stopping partway through to let me know what exactly was being done. Additionally, he checked the house water pressure and showed me the pressure valve was in need of replacement. No pressure to fix it right away- but I decided to have it done now rather than later. He worked quickly and made the replacement on the valve. Very reasonable prices, and quick service. Thank you!
Solid plumbers and down to earth dudes. Plumber Danny showed up on time and fixed our leak in the garage without an issue. This is our third time using Hiniker Plumbing and we will definately use them again. If you are in Riverside and need Plumbing use these guys.
Real honest Guy good quality work at a really good price had another plumbing company come out prior to Hiniker plumbing really wish I would have called him first if I ever have any issue again this is the company I will call thank you Gary
Danilo A.
10/01/2018 12:00:00 SA
We had a drain that was clogged midnight Sunday. I waited until 6 a.m. Monday to send a message and received a call by 7 a.m. inquiring on my needs. Set up an appointment for 11 a.m. At 11 Rick showed up. he was very polite and seen the problem he then took the time to explain what he was planning on doing. With in 30 minutes he had unloaded the gear from his truck ran the snake all the way to the sewer. Problem fixed.
I had called several other plumbers in the area and service call were $175, $189 and $225. Hiniker's representative Rick was courteous and professional. Cost? $125! They definitely will be used for any other projects. Good customer service, honesty and employees like Rick make the decision easy for the future.
Justin W.
10/10/2018 12:00:00 SA
When I first called out for an estimate and I started piling on the work the first words out of my plumbers mouth were you know how much this is going to cost right? I knew what I was getting myself into but I wanted to fix everything right and boy oh boy did they do an amazing job. I had a fixture on the side of my house that did not work any longer and the water hose that was attached there could no longer function as well as the pipes needed to be replaced, I was having other landscape work done at the same time so the two companies were able to work together and dig up what needed to be dug up so that the plumbing company could do the work. Everything looks great and functions excellent. They did exactly what I wanted them to do and at a fair price. I will say one thing though, I do believe my plumber took one of my towels and left me his when he was working on the house
Carlos P.
07/06/2020 12:00:00 SA
Although the actual work was satisfactory. When I called to get a quote I was asked several questions to where & what the problem may be. The quote was $125.00. When the plumber arrived he immediately stated the work would cost $375.00. Nothing had changed from my explanation of what was wrong. Very deceiving business practice.
Jay V.
05/11/2017 12:00:00 SA
James and Clayton came out for early evening emergency to repair large leak on main line by water meter. They did a great job fixing it right away. Very professional team. Would highly recommend them!
Thank you James and Cadillac man For a job well done! Also thank you for clean up. You guys rock!!!! Oh did I also say thank you for making the dishwasher run correctly, NO more water coming into the sink....booya.
James and Clay came to check out what we thought was a slab leak yesterday. Did some testing and returned again today and found the leak under our back patio slab. They fixed the leak and sealed up another pipe that was leaking and put on a pressure regulator all today!!! James is very knowledgeable and their persistence paid off. Thank you for so much. We will definitely call them again if we need plumbing done!!!
Called on the Monday evening after hours they came out the very next day as soon as I was home from work, had my sink draining in a half hour excellent service excellent work they even replaced the part on my sink that I broke when trying to fix it myself. highly recommended
I highly recommend Hiniker Plumbing. They call themselves the last honest plumber. I hope they aren't the last, but they are definitely honest, which is hard to come by these days. They are fairly priced, easy to make an appointment with and have a quick response time, do good work. You can count on Gary to make everything right.
Fast, Honest, Friendly! I called for a shower repair (loss of hot water pressure), they were able to provide same day service within a few hours. Jeff was the plumber he was friendly and thorough. He let me know about the yelp coupon saved me 25 bucks! I would recommend Jeff he did a great job! it was an easy fix, a positemp cartridge or something. He could have also charged me for a tub diverter install but he was real cool and honest told me it was easier and cheaper to do myself, showed me exactly what to order on amazon. Installed myself and works perfectly.
Clayton and James did a great job. They came in quick and fixed our leak. I'm definitely going to be calling them back to do some other plumbing issues. Quick, nice and efficient.
I just wanted to take a moment to commend bill and the great cust service I received this past weekend! He came out sat right away after my call as he had a cancelled job and assessed my problem and quoted me to fix which was a big job and was prompt to the follow up appt to do the major repairs! All work was done very professionally and I had great trust in their ability! They left the area they worked in just as it was meaning they cleaned up after themselves nicely! I will definitely call them again if I have any issues in the future
John G.
08/03/2018 12:00:00 SA
Good repair work and fast service! Seemed rather pricey for a sprinkler line main repair though.
Gary was very honest, knowledgeable, and helpful. He was able to schedule me an appointment for only an hour after I called him with a raw sewage plumbing emergency. He showed me how roots had clogged the main line, causing a back up of raw sewage into our showers. He hydro-jetted the line and completely removed the clogging roots, as well as all of our plumbing problems. Highly recommended!
Melanie S.
05/12/2019 12:00:00 SA
Can't thank Rick, Jeff, and Desiree enough.
I'm a real estate agent and three days before closing escrow on my client's house the termite tent came down and the gas company wouldn't turn the gas back on because they detected a leak that later could not be found.
My client's had a different plumber charging them tens of thousands and quoted a 2 week repair time which would delay closing along with their contingent purchase, setting back all parties involved.
Jeff worked from 8am to 11pm and repiped the entire house for us on a Monday so we could close on time for half the price. He was very polite and courteous and checked in with me on his progress. Integrity, efficiency, & reliability is a rare find these days. Don't risk going elsewhere.
Adrienne S.
09/12/2012 12:00:00 SA
We have used Hiniker twice and appreciate Gary's prompt service and fair pricing. Both times we called after hours and he didn't hesitate to take the job. He definitely should be proud to call himself the last honest plumber!
Isabel B.
02/02/2023 12:00:00 SA
Very reasonable, Vincent came out and he was professional and explained what needed to be done. Patient young man also as my husband had a few questions. I can say switched a plumber after 25 years. Will be using Hiniker Plumbing again
Long story. I called Hiniker Plumbing because I needed a plumber to fix a gas line leak. I had called the gas company because I noticed a smell and they came told me I had a leak, shut off my gas and told me to call a plumber. I was in a rush because of my gas being turned off but Hinicker plumbing was able to make it out same day after hours which I appreciated! Luis was able to find the leak, explain the issue and best of all repair it all in the same evening! I am grateful that it was able to be fixed in a timely matter and I will be sure to call Hiniker plumbing for any future issues that arise.
When it came to finding a reliable and reasonable price plumbers, Hiniker Plumbing was exactly what we needed. They have help us out with the on going repairs of our old house that other plumbers have just patched up. LOU was straight forward on what the repairs entailed and the cost. His work included preventing any further issues from arising. As well as completing the work in a reasonable time so our family wouldn't be inconvenienced.
Rick Reis is amazing - came and took care of my issue quickly and gave me a great quote for some future work. Can't say enough how amazing this company has been both times I've called them out. They don't work on commission so they aren't trying to upcharge and that is so refreshing. Each time they have come out they have quickly resolved my issue without charging an arm and a leg - and they offer military discounts and assistance , Again can't say enough good things about this company! Hiniker to the rescue again!
Thank you Gary for your quick response on a Sunday. We were without water for over 24hrs and you came to our rescue. You were very professional and fast. We can't thank you enough!
Jim B.
09/05/2018 12:00:00 SA
Mr. Bill came to our flooded house within hours of our phone call.
It turns out the house has major damage and needs a general contractor so unfortunately we won't be using Hinikers services.
This company wrote the book on customer service.
I work in customer service. I know. Hiniker is incredible.
Use these guys!!
Jim B
Came to our house in an emergency call on nye! They were very nice and very thorough! Would recommend!
Gary F.
08/04/2013 12:00:00 SA
When my water heater stopped working and the weekend was rapidly approaching, I bought a replacement and attempted to install it myself. That was a bad decision. I called Hiniker plumbing on a Friday evening. Gary was there Saturday morning. He straightened out the mess I made, installed the water heat properly, and he did it quickly. He had the replacement parts I needed and he did not charge me triple for them. The total bill was quite low considering that he responded the next day, worked on the weekend and took the time to do it right. Would I call him again? Hiniker Plumbing would be the first call I would make.
James and Clayton came out this morning to fix my low hot water pressure. They were on time, very friendly and professional, and fixed my problem very quickly. Good guys. I would definitely recommend them to anyone and would use them again. And it was reasonably priced.
Jaye S.
06/10/2017 12:00:00 SA
Love, love, love!! I needed a plumber right away. It's my day off and I didn't have time to take off work to get my plumbing problem solved during the week. I requested a quote via Yelp and Gary contacted me immediately. I was told someone would arrive in an hour. Sure enough, a very polite gentleman showed up on time. He fixed my drain and garbage disposal. He was quick, clean, and neat in his work. He even took the time to explain the pipes to me which was very informative.
I highly recommend this plumber. They have made my day!
Set an appointment & Gary was on time & he is very professional & informed us of what our issues were with the plumbing.
I recommend Gary for any plumbing issues & youll be satisfied
Thanks again, Gary, for my pink shirt...representing HINIKER PLUMBING
Kris A.
03/07/2019 12:00:00 SA
My water heater stopped working and they were able to come out within the hour. Rick took it apart and figured out that some of the parts were under warranty. He was able to go pick up the parts in two different locations and come back and put it back together. Thank goodness he got it working!! Because the parts were under warranty I only had to pay for the labor. They really saved me. I have had some bad luck with contractors/repairmen but Hiniker Plumbing is one I will definitely call again. Thank you guys so much.
My water heater thermocouple unit went out on a Sunday and we had no hot water. I called Gary at Hiniker Plumbing and as soon as he determined that he had the parts to fix my problem that night, he quoted me a price and had Clayton at my house in less than 20 minutes. Clayton was friendly and professional and got us up and running quickly. The price was fair (and actually less than I had paid for the same problem in the past). I highly recommend Hiniker Plumbing.
I called and spoke with the owner about low pressure in my guest bathroom in both sinks and asked for same day. He said he could make it happen but to save myself the money to Check out my screen filters on the faucets. Sure enough a quick removal and the worlds best water pressure. I told him he could have told me I need a repipe since I am in a 1966 home and I would have probably believed him and been taken advantage of by another company. I am so glad I called him because he saved me the headache of possibly a dishonest company and also gave me free repair do it yourself instructions over the phone. It's rare to find that great customer service and friendly neighbor type attitude. I will use them again and again in the future! Thank you!
We got a new water heater Lou came out and put a 50 gallon water heater in by himself. He was very professional and did a fantastic job I would recommend Lou and Hiniker Plumbing to anyone that needs a plumber.
Carla K.
11/04/2019 12:00:00 SA
Excellent customer service. Available promptly! Reasonable cost. Honest and dependable.
After all this rain I found my backyard filling up with water. Apparently the drains in my backyard were clogged. After hours of sucking up the water with two Shop vacs and dumping I realized our efforts were in vain. I called multiple places from yelp and landed on Gary's business. I called and he was in the middle of something. He gave me a suggestion of how to siphon out the water with a hose and I said thank you and we hung up. A minute later he texted me that he would come over and help. He told me he would be over in a certain amount of time. It was raining. Pouring. And it was a 20-30 minute drive to my house. When he got here he got right to work. A long while later he managed to hydro jet all our drains out and our water was moving out. Finally a light at the end of the tunnel. I was so appreciate of not only his passion for helping, his professionalism, and his kindness to not only me but also my 17 year old son. He showed us as the time went on how the progress was going. I highly recommend Gary! Thank you Gary!!
Jason G.
01/07/2020 12:00:00 SA
Luis was very helpful and nice with his services this morning. Got the job done quick and perfect, was glad to have him come help out with my plumbing issue.
I have had Hiniker Plumbing out for several small jobs. This time, I needed the hose bib changed on my back patio. Rick and Donell were on time, efficient, and friendly. The price for the work was fair. Strongly recommended.
I have a beauty salon in Riverside Ca. I had a EMERGENCY on Friday night. I had another company out here for a few hours, they told me I had to close my doors!?! Excuse me on a Friday afternoon?? A friend of mine told me to call Hiniker Plumbing and ask for James. Luckily I did he came out immediately and inspected to address my concerns. He gave me a FREE inspection and knew what needed to happen on the spot! Gave me a fair price and was in and out within an hour and I kept my doors open!! I will NEVER need to look for a honest plumber again. James is on speed dial!
The service was great. I called in afternoon and the guy showed up in few hours and fixed my gas line. I am happy with the business.
Peter V.
11/04/2018 12:00:00 SA
Highly satisfied with every aspect of this excellent company. From the emergent promptness to the friendly, personable, knowledgeable, and professional attitude Gary displayed in taking care of our plumbing problem. Great communication with the customer. Easy to understand. Very honest in his suggestions. HIGHLY recommend this company. Thank you Gary!
A bit behind on this review but I'm giving Hiniker plumbing five stars because my experience was nothing but positive from the office staff to the tech that came out to repair my sewer line. Gary and his team put in a sewer liner and we have not had any back ups for weeks and I am confident my new sewer line was repaired correctly. Call Them First! You won't be disappointed.
Jason H.
10/10/2016 12:00:00 SA
I called on Sunday evening and Gary came out first thing Monday morning. He was professional and knowledgeable and fixed our water heater right up. I would definitely recommend his service.
Second time having Hiniker come to our home to fix something!! Still amazing, fast and honest service. Bill helped us last time, this time it was Danny. He was friendly and professional and fixed our issue quickly and efficiently! :) We will definitely keep Hiniker for all our plumbing needs!
Ivan J.
04/01/2020 12:00:00 SA
Hiniker came to the rescue and fixed my water heater.
They were quick, had the necessary parts needed to correct the problem, and through on explaining and diagnosing the issue. I will be using them again.
Brian T.
01/07/2015 12:00:00 SA
Overall I was quite pleased with the service and their prices were very reasonable. The only reason for the loss of 1 star was that I was initially told that the plumber would be at my house between 10am and 11am. They didn't actually show up until close to 12:30 so punctuality could have been a little better. Otherwise, I was satisfied with the service and would use them again.
Diana C.
07/01/2016 12:00:00 SA
TLDR; We've never been more happy to hand over a few hundred dollars to a complete stranger! Gary is a rarity in the contractor world -- personable, honest, friendly, non-condescending, polite, enthusiastic, and efficient. Definitely keep his magnet on your fridge!
Our work order consisted of 1) clearing the clog in the main sewer line with no accessible clean-out valve, and 2) scope and find where our clean-out valve is.
After doing our due diligence of calling around for quotes, we selected Hiniker Plumbing not only because the quote was competitive, but also because Gary was forthright and non-condescending over the phone. Apparently, we contacted him after hours because he straight up told us we can save money if the problem was a non-emergency and arranged for him to come over at 7:30 in the morning.
Gary arrived at 7:15AM. After determining he will not be able to snake through the vent on the roof, he proceeded to carefully remove a toilet and run the snake through there. Imagine our bemusement when he told us, Listen... (our untrained ears heard nothing) it's cleared!. He then proceed to snake his camera to verify the existence of the clean-out valve and helped us locate it. He replaced the toilet with new wax rings, and even re-caulked the seams before he hurried off to his next job of what was to be a packed day.
Thank you, Gary! You're a good man!
Gus R.
12/05/2018 12:00:00 SA
Thank you Lou for the job well done. You started and completed my plumbing job well done.
I took many visits, many days, many plumbers and it finally took your visit to successfully finish. We look forward to not having to call you or see you any time soon.
Lou, is are a very responsible, respectful hard worker and wish you luck in your career.
Thank you plumbers. Jose
This is the second time James and Clay saved the day at my house! After 5 on a Friday evening, we got the gas to our water heater shut off by the gas company (that's what I get for calling the gas company the Friday of Memorial Day weekend!) I called in and they had someone out first thing Saturday morning. They fixed the venting issues and addressed all the concerns in under an hour. I even ran out to the truck after they were done with the job and asked them about an additional issue, and they were very kind and knowledgable. I also appreciate how they explain what they are doing. I come from a family of DIY-ers and it is nice to be able to give the report of what they did in detail instead of just knowing it's fixed. I'm so grateful to have found this company with my last plumbing emergency. It's nice to have a reliable, go-to plumber with fair prices and professional service.
Hiniker Plumbing was amazing! We had several estimates provided do us, and Hiniker not only came in as one of the lowest, they explained exactly why and what was needed to remedy the situation in the most cost efficient way, proving to us they knew what they were doing and not just trying to get in the door with the lowest price.
Instead of blindsiding us with additional cost like another local plumber did, Hiniker was extremely honest and upfront about potential additional costs but still did everything they could to get the job done not only correctly, but for the lowest price. We are extremely happy with the work performed in our house, and will definitely be contacting them for our future needs.
We recommend you give them a shot, honesty goes along way with us, and you'll definitely get it with these guys! On time, honest, and went the extra mile with us. We have already told all of our friends and family about them, and want all fellow Yelp'ers to know as well. Can't go wrong with these guys!
Hiniker did a great job of finding the exact problem. They dug out a main line in my mothers front yard and determined the copper line could be repaired saving us over $1k dollars. Very nice people to work with.
I just recently bought a house that i agree it sat for a long time but when i called Gary he assured me that he could fix it and he would give me a 1 year warranty he came out did part the job then said he had to come out a second time. But when i called him to come back out he never answered me never called me back then the next day he texted asking if he could come out the following day. then when he finally came out he said he was going to do a flushing of my main line and he said he was going to stick the camera down the line as i waited for him to come tell me something instead he left with out saying anything so i called him again today to see what was going on with this he said it was my fault and if i wanted him to come back out again he was gonna charge me i reminded of the warranty and he said he didn't warranty me cause my pipes were so bad instead of telling me that before he did anything he waited till he was paid and needed back out here again to say no he wasn't coming for free. I cant get over how rude he was to me. Some last honest plumber huh... I will never use him again and will never send anyone to him. And I still have the same problem i had when he 1st came out. So thanks again for being such an honest professional plumber.
Reneka G.
02/12/2018 12:00:00 SA
They were able to have someone out the same day to fix a shower wall leak. James was on time, nice, quick, and the price was reasonable. I will definitely use them again for my plumbing needs.
Matt's water heater service was quick and concise. If you are looking for a service professionally done, they are the way to go.
Norman S.
07/12/2019 12:00:00 SA
Fast appointments, spot on time, good and clean work.
Highly recommend!
I called Hiniker for a seriously clogged sink on a Sunday. He got here within about an hour, cleared the sink quickly, and, most importantly, kept everything clean. On top of that, he was a really nice guy and told me some good plumbing information while he was working. I have not had great luck with previous plumbers in the area, so I am glad to know that I now have someone dependable, for that next emergency.
I had a hot water pipe under slab leak fixed very professionally, efficiently and at a fair, not cheap, price. James very clearly explained what the process would be, step by step. Didn't sugar coat it, let me know what to expect, told me my possible solutions with estimated costs, and asked my permission before proceeding with my decision to do the work. James was very clear they do not do the drywall repairs. So I expected to do that myself, the holes were minimal and because they found the leak and the correct location of the pipes very systematically. And let me listen to the pipe leak, then listen after the repair for the silence. Awesome, total respect for all that hard work they do. Before they left they swept and cleaned up the work spaces maybe cleaner than when they started.
They accepted arrangements to pay them through a Benji loan which Desiree, in their office, so graciously helped me work through the process, so very helpful because it can be a little confusing.
I will definitely call them next time I need plumbing help.
Celeste P.
07/03/2017 12:00:00 SA
I called Hiniker this morning, and by end of day had James here to fix our problem. We had a valve issue with our upstairs shower. James was here, knew what the problem was and was on his way 20 min later, with a working shower again. Thank you for fitting me in on short notice, and knowing what you were doing.
Randy S.
06/08/2020 12:00:00 SA
Professional. On time, fixed it quickly. Thanks to Danny Lopez!! Would use again
i was pipe broke under my kitchen sick and found them in yelp due to the great review and recommendation of others. i called them and they came in the next day and was very informative on what happen to my pipes, showed me a picture of it too. Bill was very professional and very pleasant person. i am so thankful for him showing up and resolving the problem immediately. i highly recommend them for being honest and with their reasonable fees. they even gave me a discount.
Lori S.
04/03/2020 12:00:00 SA
Great company great plumber! Thank you for doing a great job repairing my garbage disposal and under sink leak. Louis is a great plumber!
Tina K.
08/07/2022 12:00:00 SA
Hiniker Plumbing is a Great company! They were very helpful in explaining the situation
and the quality of work was beyond my expectations.
I have already referred two friends and colleagues, who were very pleased with them as well.
I will definitely be using them again!
Michelle B.
07/06/2015 12:00:00 SA
We had a leak at our rental property and gary came to the rescue! He did great work he was even walking my husband through the whole process! My husband said he's a very nice guy! He did great work at a reasonable price! I would definitely recommend him.
Micah W.
11/07/2018 12:00:00 SA
Lou did an exceptional job. The issue ended up being a lot more difficult than expected and he stayed to put in the work to get it fixed. He was very professional and actually went above and beyond to provide extra service for the fix. I'll be recommending Hiniker and using them again, if I have any other issues.
Norma I.
03/11/2017 12:00:00 SA
I called Hiniker Plumbing for our main line back up. They responded really fast and were on time. Gary did an awesome job showing us and explaining what are main problem was. He took care of the problem by doing a Hydro Jetting clean out. Gary was very professional, I will recommend him for any future plumbing issues.
Extremely good! Called for a quote to fix a leaky kitchen sink. He responded quickly and gave me a quote after I sent him some pictures of the pipes. He arrived on time the next day completed the job no problem. I'm very happy with the service, will definitely be contacting him again if the need arises. Greatly appreciated the transparency and efficiency!
We had a water main break at my house in Canyon crest. Danny came out the same day and stopped he leak. The repair was complicated by the location and a broken valve; however the end result was completely satisfactory. In fact I believe that section of pipe is now in better shape than ever. Good, solid work.
Ha N.
01/11/2018 12:00:00 SA
We had a leaking pipe that flooded our closet. Hiniker came out after hours, identified the leak, shut off the water, made the repair, and got it up and running again. The team was hustling, running back and forth to get the leak repaired ASAP! Thank you Hiniker Plumbing!!!
Mason G.
02/12/2020 12:00:00 SA
Last year, we had a leak that stemmed from our water main and ran underneath our front lawn. This caused a giant bubble the size of a pitchers mound to form between the grass and soil...crazy!!!! Mr. Lou and another gentleman spent 12+ hours digging up the lawn and finding the problem. Our house is in the Canyon Crest area in Riverside and it was built sometime during the '70s, the methods they used to install the plumbing then was subpar, and Hiniker plumbing found multiple pinhole leaks throughout our main water line. They gave 120% and it shows.
Just yesterday, we had another leak near the same location which is quite terrifying given the history. Mr. Lou came out again and diagnosed the problem within minutes, and then fixed it with ease. He's a great guy we even spent a couple of minutes chatting up, he really explained the problem on my level to help understand the exact issue, which goes a long way when you are ignorant to the profession, thank you for that. Much love to the Hiniker Plumbing team, thank you very much. I'll be sure to recommend you guys and continue yo use your services (when needed) in the future.
I had bill come out to my house because my sink was backed up. My husband was out of town, and I had no idea what to do. My friend recommended this place to me. I am so THANKFUL. I was so happy with his work, professionalism, and calm demeanor. Thank you so much! Highly recommend this place!
Michael R.
09/02/2019 12:00:00 SA
Hiniker Plumbing will be professional, courteous and fix your plumbing problem. They were a pleasure to deal with. My sewer line was clogged with roots and they fixed that problem then they installed a liner so that no more roots will invade the line. Call them and you'll see.
Perhaps the best plumber in the world came early, found some tube thingie that was apparently almost impossible to find in the dirt somewhere random in the front yard, came prepared with spare parts need including a flapper. They even fixed the dryer in the process even though we asked the person to fix the flooded shower and explained in terms even a kindergartner would understand. 10 out of 10 would recomend even Santa Claus.
Thank you again.
Extremely pleased with the response and service I received. I had a what should have been a quick DIY faucet change, something I had done on several previous occasions. But the house history was one of being a constant rental unit for over twenty years. Nothing went right and my project quickly went south. I called Hiniker Plumbing. Gary answered the phone. I provided a quick overview of the problem(s). He said he could be at my home in a couple of hours, would that be OK?. Yes. Ninety minutes later he called to say he was on his way. Once he arrived, he quickly assessed the job and gave me a competitive price. The work was completed quickly and efficiently. When he finished, Gary gave me a detailed review of the work done; asked if I had any questions and ensured all work areas were clean. I was extremely pleased with everything he had done and highly recommend the company.
Josh S.
09/06/2017 12:00:00 SA
Excellent service, quick, clean, good communication. True pros. Will definitely call again.
Clayton showed up early and was waiting when I got home from work , my shower was leaking into the ceiling my sinks were backing up and my angle stops were leaking under the sink .... He started with the biggest issue and had me look at the possibilities of the issue he did his trouble shooting and it ended up not that big of an issues as it could have been my point is he could have said it was worst case and I would have believed him ... After that was fixed he cleaned the drain lines and fixed the leaks ... He was very friendly and informational while explaining what work he was doing and why ... To say the least Hiniker Plumbing's motto the last honest plumber it's great to see the employees believe in as well ... thanks for the quick and clean job Clayton appreciate it. Very happy with what you did.
Thank you Gary for being so honest, friendly, and reasonable! He truly knows what he's doing and won't beat around the bush. Amazing work and will definitely continue to call him out plumber from now on. Amazing! :-)
This was one of the best experience with a plumber I've ever had. Danny was on time, polite and professional. I had a main line water leak. I started to fix the problem myself but fell short of completing it. Danny showed up assessed the problem and quickly came up with a solution and recommendations for improvement. After about 3 hours my water was reestablished better than if I had completed the work. By the way he's a true LAKERS fan. Thanks Danny
Lucas H.
09/11/2018 12:00:00 SA
Danny and Brandon did an excellent job installing a new 75 gallon water heater as well as replacing the water pressure regulator at our residence. Would 10/10 recommend to anyone looking for a quality plumber in the Riverside area
Rick P.
08/10/2019 12:00:00 SA
This company is a scam. My wife was there alone and they gave us a phone quote of $110.00 to clear a main. The guys were super nice and tried to convince her it needed to be Hydro Jetted and it would be $850.00 . I called another company that would do the same job for 1/2 the price. The plumber from the other company came out and said Hydro-Jetting may not be necessary and in 30 minutes they cleared the line (no problem) and gave a 30 day guarantee. He said it was an easy job and charged $150 (great honest service). Hinkler plumbing didn't even give us a choice and drove away when we refused their quote. Check this out the technician Danny told my wife there would be no charge since he couldn't clear the line and called back 5 minutes after he left and said things had changed and he needed to collect a charge for our visit. I assume these are commission guys who benefit from charging as much as possible. BEWARE!
These guys have been out twice to fix broken pipes. They are fast, friendly, and informative. We will be repeat customers (since we probably have a few more pipes waiting to break).
I can't say enough good things about this company!! We had a small plumbing issue, but that small issue required our water to be turned off so we needed someone here ASAP! At 6AM this morning, I was searching Yelp for plumbers. Based on Yelp reviews, I sent a message to Hiniker. Within minutes, Gary the owner sent me a message back....at 6ish in the morning! At 7:30, I replied and within a minute, the office called to schedule my appointment. They had someone here at 8:30! Jeff was the one who came to fix the problem and his level of professionalism and kindness was exceptional! I am so pleased with this company, I will definitely use them in the future with any plumbing needs. Thank you, Hiniker Plumbing, for taking pride in your work and your company! Oh, and by the way, I felt the price was very fair.
Carol B.
12/06/2018 12:00:00 SA
Louie did a great job, kept me informed as he went along, and was very personable.
Super guy. Super accommodating. Super close. Super efficient. Thank you Gary. You really helped us out. On time. On point.
Elizabeth W.
12/01/2022 12:00:00 SA
Vincent the plumber was very nice, but manager/owner Gary clearly doesn't need or want my business. Granted it was a small project - replacing 3 toilets and removing a urinal. When I requested a quote for just the urinal because he was charging $200 over retail on the toilets, he walked away from the job. During the initial phone call, he was rude and arrogant. Glad he can afford to be that way. Meanwhile, I have plenty of other options.
Joshua P.
09/08/2019 12:00:00 SA
Lou came to my house this morning and was super professional. I was watching football and could hardly tell he was here. Wicked friendly and quick work. Thanks Lou!
Can't say enough good things about a plumbing company that carries itself as professional. The instant I hung up with the scheduler, I got a text and an email confirming the appt (for the next day).
The next morning I got another text to confirm the appt, and to call a number to verify. Called the number and he said the plumber would be on his way (an hour early!). Another text with a confirmation and a photo of the plumber was sent to my phone.
Bill showed up, was super nice, charged the minimum call to sweat on a new hose bib, and was gone in a few minutes.
Will definitely use this company again. Highly recommended!
p.s. while writing this review I just got another text confirming that the job was completed and that an invoice would be sent shortly.
Worst customer service and plumbing company ever. The mainline to my sprinklers sprung a leak. A leak that I was able to find on my own - dug out a good portion of grass and exposed the pipe. Once I found the leak I called Hiniker and was told that they would be able to come by and assess the pipe/leak and provide a solution. A few hours later I got a call that they were 15 minutes away, so I left were I was at and headed home to meet them. Upon arrival both technicians were in my yard checking out the pipe that I had dug up, when I got out of the car they were putting a piece of rubber around the leak on the pipe along with a clamp. They said they were just going to put a band-aid on it for now. Mind you - they didn't tell me how much it would cost....etc. nothing. All in all they were working on this for approximately 10 minutes at best. They got up to leave and the guy said, that will be $300 BUT not until he said a few things to my dad about the rubber hose on the pipe...things like, What? you know this what you were thinking to do but didn't and then turned to my dad and said, and your too old to get down here and do this.
My dad responded to him by saying, $300 ?!? that's an awful lot for someone who is expecting their first baby....the man said, ok it will only be $250. Grant it I went ahead and signed the paper because I was so dumbfounded by how they conducted themselves PLUS they never told me how much it would cost until they were done. VERY UNPROFESSIONAL. Do not use.
We have called on Hiniker at least 4 times since purchasing our home. First, they assisted us with our sprinklers when the sprinkler head broke unexpectedly; next, they were prompt to reply to our call for help when the pool was leaking from the light fixture (what a nightmare); then, they came out when the shower was leaking into the wall and now, most recently, they respondwd to my early morning call when there was a puddle of water in my home office. We continue to call on Hiniker because they respond promptly and the pricing is fair. Each time they have come to our home, they've provided a reasonable estimate.and they complete work in a timely manner and they are super clean and professional. I really wish all companies operated with as much professionalism and integrity as Hiniker Plumbing. You won't go wrong when you call on Hiniker to assist you.
Last week I gave James and Clay a great review, however, 2nd visit this week to install my new kitchen faucet and sink was a different story. I noticed the new Delta faucet pounded when the water was turned on but the plumber didn't say anything was wrong. The drains were left with putty oozing out. The company sent them out again this morning to clean up their work. The plumber wiped up some putty with his finger and said it could have easily be cleaned up with a paper towel. He attributed the pounding noise to me buying a poor product and said it was his job simply to install what I had purchased. He thought it might be a bad diverter. They left and then I saw them pull up in front of my property again. Clay runs up with something in his hand to my yard faucet and I yell out the window to leave my property. He yells back that he wanted to check water pressure to see if that could be the problem. Really??? You don't know??? A professional plumber or any good handyman would have told me on the day of installation that there was a diverter problem with the faucet so I could have contacted Delta for a new part.
Thanks to Gary for coming early and cleaning out our drains and solving our problem quickly and efficiently. He is knowledgable and was able to answer all our questions. Definitely will use his services again.
I was visiting my parents' house and staying for a week when I found out the garbage disposal wasn't working for their kitchen sink. I tried picking stuff out of the sink drain but only found soft foods. Found Hiniker Plumbing on Yelp and they came later that day. Matt came and he was friendly and went straight to work to try to find out what was going on. He found pork bones (that I'm sure my mom dropped in there) and took 4 pieces out until the disposal was working properly. I was glad we didn't need a new disposal. Matt found the problem and resolved it quickly.
We had a toilet leak and water was everywhere. I called Hiniker they sent Jeff. Very nice guy, answered all my questions and put in a new flange. I'm very happy with the work and have now found a plumbing company that I would recommend to anyone that needs a plumber. I will call them again if I need a plumber.
Johnson L.
01/04/2017 12:00:00 SA
James and Clay came in on time, did the job very efficiently. Definitely would recommend and use the service again!
Linda A.
09/08/2020 12:00:00 SA
Rick came out today to replace a toilet in our guest bathroom. He explained my options and even helped me pick out a toilet. Super nice and professional person to work with. I am very happy and will definitely call Hiniker next time we need a plumber.
Sean F.
06/01/2020 12:00:00 SA
Had a plumbing leak in my wall. Hiniker folks came out and did a very good job. There was one item I had a question about a pipe that was nicked. I called about the pipe and Gary came right out and took a look and put my mind at ease. I later had an issue from a sink that I was working on and needed help on a Friday night. I called and Gary walked me through the issue and really helped me. He even offered to personally come over if I couldn't get the item fixed. Truly outstanding customer service!
Tim W.
09/05/2018 12:00:00 SA
I'd like to start by saying thank you. I had you guys out at one of my property and you guys did an amazing job! I will definitely be using you guys in the future. I believe Bill was the technician that came out. Job well done.
Hiniker Plumbing is incompetent, dishonest and disrespectful. I hired this company to change the shower systems in the two bathrooms and the laundry faucets. They didn't communicate with me before doing the service, and simply installed wrong items. They made false claims saying the items I required where not available, although these are very common items that are sold everywhere. When I tried to explain the issues to the technician, he insulted me with profanities and only stopped when I threatened to call the police. I contacted the company many times afterwards, they even came again to my house, but were not willing to fix their mistakes. Hiniker Plumbing claims to be the the last honest plumber but my experience with this company tells exactly the contrary.
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